V EHICLE WORKSH O P
The power of cordless tools
A l s o in thi s issue...
n Pullman makes a big deal out of it
n Wet timing belts – the solution that became the problem
n Battery balancing is good for you
BATTERIES
FILTERS
of filter types around a vehicle means enance advises Mann+Hummel
REFURB ROUND-UP
the world of bodyshops
VIE WPOINT
Editor s
JOHNNY DOBBYN
JOHN LEVICK
wor kshop@cvwmagazine.co.uk
Editor ial Assistant
FREYA COLEMAN
Group Editor
KIERAN NEE
Digital Manager
KELLY NEWSTEAD
Digital Assistant
LYDIA PROCTER
Adver tising Sales Manager
MATTHEW BOASE
Group Manager
ROBERT GILHAM
Gra phic Design
CreativeUnblock co uk
Group Production Manager
CAROL PADGETT
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H Y D R O G E N –
H Y P E O R H O P E ?
YWe also mentioned that Dr David Phillips from Eminox reckoned on a window of around 20 years till we see hydrogen used like diesel and petrol is today Now, news reaches us that a new study into hydrogen fuel cell degradation signals a crucial advancement that could significantly expand the lifespan of hydrogen-powered vehicles and, importantly, accelerate their commercial viability More efficient and longer-lasting fuel cells are essential for FCEVs to be a realistic alternative to ICE counterparts
Currently FCEVs are limited by a relatively short lifespan because the fuel cell components, such as electrodes and membranes, degrade over time And it is this problem that scientists in Sweden are addressing
The team at Chalmers University of Technology has developed a new method for studying what affects the ageing of fuel cells by tracking a specific particle in the fuel cell during use The fuel cell is taken apart at regular intervals, and using advanced electron microscopes, the scientists have been able to track how the cathode electrode degrades in specific areas during the cycles of use
The upshot according to the team of researchers is that by being able to follow a single, chosen particle within a specific area, it has provided a much better understanding of the degradation process This, in turn, will help design new materials for fuel cells or to adjust the control of the fuel cell, driving longer cell lifespan.
And cell lifetime is at the heart of the matter In the US the Department of Energy reckons that improved fuel cell longevity is one of the most important goals to reach before heavy-duty FCEVs can become commercially successful. Industry figures suggest that a truck needs to be able to cope with 20,000 to 30,000 hours of driving over its lifetime, the kind of mileage way beyond current FCEV performance
The team in Sweden believes it is laying very strong foundations on which to build better, longer performing fuel cells If they succeed, then let’s hope that here in the UK, whichever flavour of government happens to be in power, the foundations are laid for a comprehensive hydrogen refuelling infrastructure, so we can all go about our business emitting water vapour instead of all those nasty emissions.
Enjoy the read!
The CVW Team
NEWS
Average monthly LCV values slipped to £8,013 in May, down from £8,347 in April, according to reseller BCA, mainly driven by a shifting product mix as defleet numbers rose from the fleet and lease sectors. It was noticeable that LCV value movements between April and May were similar in 2023, underlining that seasonal pressures are returning to the markets as the effects of the pandemic recede.
Vans suitable to be put straight to work continue to be the most sought after by professional buyers, and condition and presentation have become increasingly more important across all LCV sectors with a widening gap between the best and worst presented vehicles.
Stuart Pearson, BCA COO UK commented: “Supply and demand was reasonably well balanced in May, with sellers and buyers being generally in tune around price expectations As is typical for this time of year we’ve seen numbers lift in the fleet and lease sector, and the mix of vehicles has created some interesting challenges for the market ”
Downward shift for LCV values Rusty ruse
At the National Association of Police Fleet Managers’ Conference (NAPFM) in Telford one vehicle stood out – a rusty VW Caddy
However, on closer inspection, the ‘rust’ was in fact a printed vinyl wrap, applied by Bluelite Graphics to demonstrate its vehicle livery expertise.
“This was a real attention grabber that caught the imagination of many visitors at the NAPFM event,” said Bluelite managing director, Lorraine Avery “It generated lots of conversations and at the end of the event the van was covered in fingerprints as visitors had to touch it to make certain it wasn’t real rust!”
A right saga for dealership
Kent-based Sparshatt Truck and Van has been acquired by RCM SAGA, a French dealership group that has 130 businesses across Europe, including 62 MercedesBenz for van, truck and car It is the group’s first acquisition in the UK and the dealership will be branded SAGA Truck and Van.
Carrie Scott, head of corporate services at SAGA Truck & Van, said: "We're incredibly excited about this new chapter, Sparshatt Truck and Van built a reputation for excellence over the past 50 years, and now, as SAGA Truck and Van, we are ready to take that legacy forward with the support and expertise of RCM SAGA We look
Intercounty invests
Intercounty Truck & Van, the MercedesBenz dealership operating across the Midlands and Lincolnshire, has announced a £2 million investment into an all new service and parts location in Dunstable, Bedfordshire, creating 30 new jobs for the local economy.
The site will offer a state-of-the-art workshop for the servicing and maintenance of all makes of vans, over-the-counter parts, and a range of cutting-edge EV facilities – including eight EV charging points to keep customers and the
Testing times
Mahle Powertrain, the specialist engineering subsidiary of the Mahle Group, is expanding its Northampton facility to include a dedicated hydrogen powertrain testing capability The capacity to hold two tubetrailers on site with rapid switch-over functionality between them will ensure a near-continuous supply of hydrogen. In addition, upgraded engine dynamometers with a 900kW, 4,000Nm nominal capacity mean the centre will
forward to enhancing our sales and aftersales services to our customers and future customers in the South East and expanding our horizons "
local EV infrastructure moving
The dealership will sit at the heart of one of the largest industrial estates in the South East, Dunstable's Woodside Industrial Estate – just minutes from J11/J11a of the M1 and London Luton Airport
The Intercounty Truck & Van site will also house three 24-hour service vans, which will provide round-the-clock roadside assistance in the local area and emergency customer site visits– with plans to introduce full 24-hour servicing at the dealership in the near future
support the growing demand for hydrogen powertrain development as well as testing of both light and heavy-duty applications.
Mercedes doesn’t miss a beat
A battery-powered Mercedes-Benz eActros tractor unit has proved its readiness for work in the UK by completing a gruelling five-day, 1,400-mile journey around the country
Hauling a standard road trailer, and fully freighted at 40 tonnes, the eActros 600 easily saw off the challenge of this year ’s EV Rally event
Held from July 1-5, EV Rally 2024 saw 50 vehicles of varying sizes and types set off from Oldbury in the West Midlands, on a tour that took in visits to 26 locations corresponding to every letter of the alphabet
– albeit with some creative licence when it came to the letters x and z
Daimler Truck UK head of future sustainability, James Venables, commented: “With its fantastic range ability, potentially boosted even further by energy recovery through recuperation, we believe our eActros 600 could have completed each day’s course without the need for any additional recharging – but in the spirit of the event, to show how easy it is to top up during a day’s work, we did stop at some of the designated charge points Using a 350kW charger we were able to top up to 60% in about an hour, which was very impressive ”
Tap the app
Garages are being urged to use the REPXPERT app if they want to keep accumulating REPXPERT bonus points, with the loyalty scheme now fully digital in a move that offers instant access to technical information, offers and more.
Instead of a physical coupon included inside LuK, INA and FAG product boxes from Schaeffler, points are now collected by scanning the unique Schaeffler 'OneCode' found on the product label
"The REPXPERT bonus program has moved with the times," said Matthew Selby, sales and marketing director at Schaeffler Automotive Aftermarket (UK) Ltd "By moving to a digital format, we are
providing easier access and more benefits for REPXPERT members, whilst making sure they are getting even greater value from the platform "
Rigids record rise
New heavy goods vehicle (HGV) registrations rose 2.6% in Q2 2024, reversing the decline recorded in the first quarter of the year, according to the latest figures released by the SMMT
Spring saw 11,469 new HGVs enter service, with growth driven by a rise in rigid truck uptake Rigids rose 9.7% in Q2 to reach 6,640 units, taking a 57.9% market share, up from 54 2% in the same quarter last year Conversely, artic volumes declined by -5 7% to 4,829 units
The weighting of the market towards rigids was reflected in the composition of the top body types, with businesses investing more in box vans (up 17 3%), curtainsiders (up 14 9%), tippers (up 11 4%) and refuse vehicles (up 14.1%), while tractor unit volumes fell -7.4%.
Zero emission vehicle (ZEV) uptake also continued to grow, buoyed by ever-expanding choice Uptake rose by 30 0% to achieve a 0 6% share of market, up from 0 4% in Q2 last year However, market share remains low compared with the car and van sectors, demonstrating the ongoing challenge in convincing operators to switch from fossil fuels.
Mike Hawes, SMMT chief executive, said: “The truck market’s return to growth after a slower start to the year demonstrates its robustness and resilience –particularly as overall uptake continues to keep pace with last year and the pent-up demand that fuelled volumes The UK’s place as Europe’s second largest zero emission truck market also demonstrates Britain’s potential to be a leader in the ZEV truck transition ”
NEWS
LCVs dip unlikely to stick
The latest data released by the SMMT show that the LCV market dropped -8 5% in July with 24,689 vans, 4x4s, pickups and taxis hitting our roads. The performance is in comparison with a strong July in 2023 – the best in three years –however, which came amid a record-equalling 17 consecutive months of market growth. With that exceptional run of demand ending only in May this year, the overall market remains robust with registrations up 2 7% year to date to become the best first seven months since 2019.
The dip in demand in July affected most segments, with uptake of the largest vans down -12 0% to 16,814 units – still representing more than two thirds (68 1%) of the overall market – while -8 4% fewer new medium-sized vans were registered Deliveries of pickups and 4x4s also fell, by -5 1% and -2 1% respectively There was a spike in demand for the smallest vans in July, however, with registrations more than doubling (117.6%) to 929 units. While smaller volumes can accentuate fluctuations, the new small van market has been robust across 2024 with demand up 42 0% in the year to date, supported by new model launches
The latest outlook for the year remains robust, with 351,000 units expected this year, a 2.8% increase on 2023. However, the BEV share of LCV registrations under 3.5t has been revised downwards to 6 6%
“Britain’s new van market remains robust following a recordequalling growth run and, despite a dip in June and July, demand will resume with manufacturers offering impressive product line-ups Declining uptake of the very greenest models remains a major concern, however, given the UK’s zero emission ambitions,” said Mike Hawes, SMMT chief executive
Cool £10k for charity
A team of 19 walkers representing CoolKit raised more than £10,000 for two East Lancashire charities when they completed the Yorkshire Three Peaks Challenge
The team tackled Pen-y-Gent, Whernside and Ingleborough in aid of Blackburn and Darwen Youth Zone and homeless young people charity Nightsafe
CoolKit pledged to match the £5,000 target to take the amount to almost £11,000
The challenge was to celebrate the company’s success since suffering a devastating blaze at its unit in Burnley a year ago Since then the business has bounced back bigger and better.
Braking news
Managing director Daniel Miller said: “I am so proud of the team for their effort All of us at CoolKit are so grateful for everyone’s generous donations They truly were the fuel to our engine on the 10-hour journey ”
Brake friction manufacturer TMD Friction has launched its brake distributor search feature in the UK for its Textar, Mintex, and Don aftermarket braking brands This ad-vanced tool is said to simplify the process of finding nearby distributors for
Brake fluid safety warning
Verification of Lubricant Specifications (VLS) has issued a safety warning and escalated case VLS 010200, a complaint regarding Mannol Brake Fluid DOT 4 3002, to Trading Standards.
the brake products needed by garages and vehicle owners.
With more than 50 distributors available on the tool already, TMD Friction plans to add more as its UK distribution network expands The new function offers many advanced features including: advanced search options allowing users to filter by location, product type, and more; contact information for each distributor, including phone number and website details; and clear differentiation of categories allowing users to easily navigate between passenger vehicle and commercial vehicle partners
In December 2023, VLS received a complaint claiming that the product failed in critical performance areas required for safe brake operation
VLS completed its own independent testing in which the product failed to meet specification limits stated in the US Federal Motor Vehicle Safety Standards (FMVSS) 116 DOT 4
VLS asked Lubriage Ltd, trading as Mannol UK, to comment on the test results and confirm the steps it would take as a result of them
VLS understands that Lubriage has stopped selling the product in the UK marketplace and asked distributors to quarantine the affected batch number until further notice and not resell it However, VLS has not seen any evidence of the product being quarantined or withdrawn from the relevant distributor. VLS has, therefore, escalated the case to its Primary Authority partner, Bucks & Surrey Trading Standards, as a consumer product safety issue
TRAFFICNEWS
VOLVO
Supply chain management company
Armstrong Logistics has invested in a new Volvo FH Aero truck – the latest addition to its near 90-strong fleet and follows the recent acquisition of a Volvo FM Electric truck
The arrival of the Volvo FH Aero completes the Volvo fleet which in addition to the Volvo FM Electric also includes Volvo FH with I-Save, Volvo FM LNG and regular FM diesel models and sees Armstrong
Logistics as the only company to embrace the full Volvo powertrain line-up
Armstrong is also ordering a Volvo FL Electric rigid
All the vehicles have been supplied by Volvo dealer Truck and Bus Wales and West with which Armstrong Logistics has had a relationship for many years
Justin Armstrong, chairman of Armstrong Logistics, said: “ Volvo trucks are a big hit with our drivers, ticking all the right boxes in terms of performance, reliability
and comfort From our point of view, we find them to be the most fuel efficient on the market
“ We have been delighted with our new Volvo FM Electric truck and the Globetrotter Aero is another exciting addition to the fleet Our investments demonstrate our ongoing commitment to keeping up with latest vehicle technologies and doing everything in our power to reducing our carbon footprint ”
For more information, WWW.RDR.LINK/VBM001
S t a r s i n h i s e y e s
MERCEDES-BENZ
Manchester-based Hadfields Transport is back buying MercedesBenz trucks after dealer eStar Truck and Van persuaded managing director Scott Langridge to invest in his first Mercedes-Benz vehicles for seven years
The trucks are 18-tonne Actros 1827 rigids, with 7 7-litre engines, rated at 200 kW (272 hp), and 2 3-metre StreamSpace sleeper cabs Both are fitted with box bodies by PPS Commercials, and 2 7-tonne Dhollandia cantilever tail lifts They are also the first in Hadfields' 40-strong fleet to wear its new-design livery
They have joined an operation that specialises in the transport of loads including commercial refrigerated display units for shops and supermarkets, gaming and leisure equipment and other
MERCEDES-BENZ
Kwik Fit has purchased more than 100 new Mercedes-Benz Sprinters for its premium mobile tyre fitting service The 107 vehicles will be added to the company’s national fleet, to meet the surge in demand for the business's mobile services from fleet and retail drivers across the UK.
Kwik Fit's investment decision was driven by the Sprinter's proven reliability and integrated service package –featuring Europe-wide 24/7 breakdown and roadside assistance – allowing Kwik Fit to maximise uptime to meet customers' demands
Supplied by Mercedes-Benz
large bulky items
Deliveries are made nationwide and the work frequently entails trucks being sent out with a driver and porter
Hadfields Transport's new vehicles arrived from eStar's Trafford Park site but, recalled Scott Langridge, the dealership was under different ownership when he bought his last Mercedes-Benz trucks
"We had always been fans of the Mercedes-Benz brand but were increasingly unhappy with the service from the previous franchisee in our area, " he said
"So we started to buy vehicles from other manufacturers While we still had Mercedes-Benz trucks on the fleet, though, we continued to
dealership Motus Track & Van, the initial batch of 15 vans was recently deployed to service capacity in high-demand areas across the UK
The additional 92 are set to be rolled out over the course of the year, with the potential introduction of further vehicles as part of an ongoing replacement model and mutual growth aspirations
Mark Wellings, mobile divisional director at Kwik Fit,
have them serviced at Trafford Park Since then eStar have invested in their people and facilities and in the last 12-18 months they've really turned things around and restored our confidence ”
For more information, WWW.RDR.LINK/VBM002
said: "Our objective is to provide a premium, professional mobile tyre fitting service that prioritises convenience and flexibility for customers across the UK, but this can only be achieved if we have enough vans on the road
"This agreement for over 100 new Mercedes-Benz Sprinters will allow us to meet the increasing demand for our services, reducing downtime across our fleet significantly –thanks to the vans ' welldocumented reliability as well as the comprehensive support package included "
For more information WWW.RDR.LINK/VBM003
The new VOLKSWAGEN Crafter features a refreshed dashboard design with digital cockpit instrument cluster and revised steering wheel For ease of use, the electronic handbrake switch and selector for the optional automatic gearbox have been redesigned and relocated, as have the controls for the light functions, the heating and ventilation controls and all the air vents.
Initially available in Commerce and Commerce Plus trim lines, the new Crafter offers a wide range of body styles, drivetrain arrangements and engine options As standard, there are medium wheelbase with a high roof or long wheelbase with a high-roof configurations, while Commerce Plus models are also available with long wheelbase Maxi high roof Low roof and super high roof options are available to order
CR30 (3,000kg GVW) models are available exclusively with front-wheel drive, a 140PS 2 0-litre TDI and six-speed manual gearbox The CR35 (3,500kg GVW) adds the option of a 177PS 2.0-litre TDI with either front-wheel drive or 4MOTION four-wheel drive. CR35 can also be ordered with 163PS 2 0-litre TDI with rear-wheel drive, which is the exclusive engine and drivetrain layout of the CR50 (5,000kg GVW) Both CR35 and CR50 are available with an optional eight-speed automatic gearbox
For more information, WWW.RDR.LINK/VBM004
TRAFFICNEWS
Catering butcher Fairfax Meadow has taken delivery of its first electric vehicles from ProGreen The two Ford e-Transit refrigerated vans will operate within London’s Ultra Low Emission Zone (ULEZ), delivering meat to customers in the capital
LTS Global Solutions has forked out for one of VOLVO’s new FH Aero trucks The Globetrotter Aero, which is part of the FH range, has a unique aerodynamic design and boasts a potential 5% fuel saving, and is the first of the new flagship vehicles to be supplied by Hartshorne Group – a Volvo Truck dealer
The new Volvo FH is claimed to be highly efficient whilst at the same time ideally suited for long haul tasks Unique in design, the front of the Volvo FH Aero cab has been extended by 24cm which has created a more aerodynamic cab as well as providing better driving stability
It is also fitted with a Volvo camera monitoring system eliminating the need for external cameras and screens The system also further contributes to fuel saving whilst at the same time opening the visual field for the driver, improving driver safety and that of vulnerable road users Crucially it is also effective in rainy and dark conditions as well as direct sunlight
Additional features include Volvo’s new turbo-compound diesel 460hp engine, I-Shift which makes driving smooth, comfortable and efficient, drag free disc brakes which further reduce costs and
C u t a b o v e t h e r e s t
including a number of wellknown eateries
The bespoke vans, which have been designed and managed through the production process by ProGreen, are part of Fairfax Meadow’s sustainability strategy The electric vehicles feature a Solomon Insulated body and a refrigeration system from GAH capable of dealing with both chilled and frozen meat products
The vehicles have been fitted with an entirely new on-brand cab and body livery designed by the marketing team at Fairfax Meadow
ProGreen has fitted Geotab telematics to
both vehicles which will enable Fairfax Meadow to monitor driver behaviour and report on CO2 savings The systems will also allow ProGreen to provide remote fault diagnosis, tracking and accident detention to ensure optimum performance
Penny Tomlinson, managing director of Fairfax Meadow, said: “From the outset, Prohire stood out as a knowledgeable and enthusiastic EV fleet supplier and, with their support, we ’ ve taken our first steps on the EV journey as part of our sustainability plan The new EVs are an important part of future proofing our business, from an environmental, cost management and customer perspective ”
For more information, WWW.RDR.LINK/VBM005
carbon footprint, Volvo’s I-see technology and a tyre monitoring system
The new Aero will also feature LTS’ new distinctive livery to mark its 25th year in business and joins a modern fleet comprising more than 60 vehicles from vans through to 44 tonnes all of which are Euro 6 compliant
Dave Hands, LTS Global Solutions managing director commented: “ We are extremely excited to be the first operator to bring the new Volvo Aero on board in Birmingham It is a fantastic
vehicle and whilst a significant investment is one which will reap significant dividends in fuel savings as well as adding additional comfort for our drivers.
“Our investment in the new Aero once again demonstrates our continuing commitment to reducing our carbon footprint which is a key part of our strategy going forward ”
For more information WWW.RDR.LINK/VBM006
THE PRICE IS RIGHT UP THERE
The latest analysis from epyx, which manages service, maintenance, and repair (SMR) processes for more than four million vehicles through its 1link Service Network, reveals a concerning trend for van operators
r
"Recently, we released data showing how prices had increased across our entire basket of sample parts," said Tim Meadows, epyx CEO "Now, with these new numbers, we’re providing insight into how cars and vans have been affected differently "
According to the data, vans have been disproportionately impacted by parts price
inflation compared to cars. "Since 2020, inflation has risen by around 23%, but the increases seen for vans have been higher in every category of service, maintenance, and repair on which we are reporting here Increases have also been higher than for cars in five out of our six categories," Meadows explained
This disparity presents a unique challenge for businesses that rely heavily on vans. The reasons behind this trend are not entirely clear. "It’s difficult to know why this is the case The disruption that has seen parts prices increase rapidly in recent years from the effects of the
pandemic through to the war in Ukraine has been unpredictable and erratic It could just be that price pressures have randomly landed on vans, rather than it being any
kind of intentional policy from manufacturers," Meadows added
For fleet managers, this data underscores the importance of closely
monitoring parts spending, especially for van fleets While price increases may be unavoidable, there are still ways to mitigate their impact
"What it does undoubtedly mean is that businesses operating large numbers of vans should keep a close watch on their parts spending. While it is not possible to stop prices rising, it is still very much viable to find the best value for your fleet, using technology of the type we offer through 1link Service Network," Meadows advised
The 1link Service Network platform, utilized by thousands of franchise dealers, independent garages, and fast-fit outlets, provides fleet operators with the tools to manage and optimize their service, maintenance and repair (SMR) processes.
NOTE: The data shows ser vice, maintenance and repair costs in six different categories indexed from a 2020 baseline so, in the top line, for example, front discs and pads costs for cars are 21% higher so far in 2024 than in 2020
MOBILE SIGNALS SHIFT IN CALL OUTS
P
a s t r a t e g i c s h i f t f ro m re l y i n g
o n t r a d i t i o n a l b r i c k s ‘ n ’
m o r t a r t o e x p a n d i n g i t s
m
a c ro s s t h e U K . C V W
re p o r t s
In a move that it says will improve the service to customers and the working conditions of its employees, Prohire has gone mobile, recruiting technicians and investing in state-of-the-art vehicles
The move follows the successful introduction of mobile technicians at the company’s Tunbridge Wells depot, says Gary Banister, fleet asset director at Prohire.
“We found that vehicle up-time has increased and customer feedback has been positive,” he explains “It’s also led to building stronger relationships on-site with fleet managers ”
The company’'s mobile technicians are now equipped with state-of-the-art vehicles that act as fully functional mobile workshops, eliminating the need for customers to visit garages. This approach reduces downtime for vehicles, provides a more flexible and responsive service and is also popular with the technicians themselves
"Having a mobile workshop makes attending to our customers easier as it allows me to have my tools and equipment readily available wherever I go, " says Harry Timberlake, one of the company’s first mobile technicians "The setup in the van saves me time and increases my efficiency, especially for on-the-go projects or emergency repairs."
Harry and colleague Andrew Goss will support customers in London and the South from the Tunbridge Wells depot while Anthony Lewis, formerly of Zenith’s mobile division, will cover the North West Andrew Bristow, previously a regional engineer for the Freight Transport Association, will service the Birmingham motorway corridor
The new mobile service vehicles, including an electric vehicle (EV) dedicated to London, are equipped with advanced racking, work-benches, diagnostic equipment, and tools This setup allows
Prohire’s technicians to perform maintenance and repairs directly at the customer ’s location, whether roadside or on-site.
Reflecting Prohire’s environmental, social, and governance (ESG) strategy, the mobile service is entirely paperless Job management, including parts ordering, is conducted via tablets, and parts are
sourced through a partnership with suppliers using pick-up points along the motorway network.
Telematics systems are installed in all vehicles for remote fault diagnosis, tracking, accident detection, and driver behaviour analysis, ensuring optimal performance and allowing Prohire to report on CO2 savings
“Expanding our mobile technicians service enables us to take control of the customer experience, manage costs more efficiently and also invest in people by creating these new roles, with more to come in the future,” concludes Banister.
The company believes that by moving away from fixed vehicle maintenance units and embracing a mobile solution, it is not only meeting the needs of its customers
more effectively but also providing its technicians with the tools and environment they need to excel.
It regards the move to mobile technicians as a strategic shift that is a key element in its vision to lead the industry in sustainable and customer-focused vehicle services
Prohire, headquartered in Stoke-onTrent, Staffordshire, employs more than 90 people and continues to offer nationwide commercial vehicle rental, long-term contract hire, fleet maintenance, accident repair management, and fleet compliance services across the UK.
FOR MORE INFO FROM PROHIRE, WWW.R DR.LINK/VBM008
WEB FEAT
E v e r y b u s i n e s s h a s a
w e b s i t e , b u t d o e s i t w o r k ?
A s C V W re p o r t s , a w e l l -
For many businesses, a website is often an afterthought a digital poster that’s set up and then forgotten But Court Autos, a family-run Bosch garage in Shropshire, has used its website to re-focus its business and its whole approach with the help of Garage Services Online, the Harrogate-based digital agency
Harry Alford, along with his brother and sister, are the third generation of the Alford family to lead Court Autos since their grandfather opened the garage nearly 40 years ago Like many family businesses, they were committed to upholding the legacy of hard work and dedication. But this commitment often meant starting their day at 4:00 am and working late into the evening to ensure they didn’t let any customers down
As Harry explains, there was little or no marketing and the family was working for the business “To continue grandad’s legacy, I knew we had to really push the business forward,” he says “Marketing was something we’d never invested in, apart from an old website years ago It looked okay on the surface but might as well have been in another world; nobody could find it.”
This all changed when Harry connected with Garage Services Online “That one phone call about a new website sparked a
change that not only reduced the number of hours we work but changed our whole way of thinking,” Harry adds
The new website, tailored specifically to attract the types of jobs Court Autos wanted, has allowed the Alford family to regain control of its business. “Now, we have a clever website that attracts the work we specifically want By changing the profile of jobs coming in, we’re running the business; it is not running us ”
While Court Autos offers a wide range of services, including servicing, repairs, accident recovery, and vehicle sales, Harry had a particular focus on growing the bodyshop side of the business He tasked the Garage Services Online team with creating a website that would drive growth in this area while also attracting the most profitable everyday jobs
The results were immediate and significant “It wasn’t long before the website caught us the biggest fish: a £12k repair job for a motorhome that had been in a collision We’d never had a job that big,” Harry remarks
The growth has not stopped there Recently, the company secured ongoing servicing and repair work for a local company’s van fleet a client it was unlikely to have attracted without a professional, strategically designed website
One of the major advantages of a website is that its impact is measurable, says Jim Lang, managing director at Garage Services Online
“Court Autos’ website has seen a 63% increase in organic appearances on Google in the last six months alone,” he points out. “That has led to an 89% increase in organic click-throughs ”
The site is continuing to evolve, as the agency adapts the website to reflect Court Autos’ investment in new tools and to attract jobs that offer a quick return on investment
Court Autos’ experience shows that a well-crafted website is more than just a digital presence: It is a strategic asset that drives business growth and transformation.
DATA DRIVEN
i247 Group manages more than a million vehicles on UK roads so it has a keen interest in keeping costs down Its research shows that there are hefty savings to be made by selecting tyres that meet the specific needs of the fleet rather than unit price or reputation
"Data is absolutely key to creating an optimal fleet tyre policy," says David Legg, director of tyres at i247.
"It's so important for fleets to think broadly, rather than just picking a generic premium tyre or a particular rebated brand ”
The company has analysed what it calls ‘operating behaviour ’ – factors such as load, start-stop and driving style – for the fleets it maintains
It says these behaviours have a significant impact on which tyre is best suited to each individual fleet. By examining fleet tyre data and metrics –such as average miles per old tyre, damage rates and average days since last change – it is
possible to assess which tyre works best
In one analysis, i247 identified potential savings of more than £1 million over five years for a 1,400-vehicle delivery fleet simply by choosing tyres suited to stopstart driving and frequent kerb mounting The analysis revealed that these tyres would require 28% fewer replacements over the contract term compared to the next most suitable premium brand. Another plus was that the chosen tyres lasted nearly 6,000 miles longer on average than the next best option and 12,000 miles longer than a budget alternative
“Each brand has its own strengths, which can significantly impact performance We want fleet managers to think beyond tyre unit price and consider whole life cost,” says Legg “Our customers have been blown away by the savings they can make just by selecting the right tyre.”
The benefits of selecting the right tyres extend beyond procurement savings A reduction in tyre changes and failures leads
to increased vehicle uptime and fewer callouts for mobile fitters From an environmental, social, and governance (ESG) perspective, using fewer tyres also aligns with business sustainability goals by reducing waste and resource consumption
i247’s approach emphasizes the importance of analysing fleet-specific data such as payload, driving style, and tyre wear metrics to determine the most suitable tyres for each fleet This datadriven strategy enables fleets to make informed decisions that optimize performance, reduce costs, and support sustainability objectives
For fleet managers and their workshops looking to maximize efficiency and savings, the message is clear: each fleet and its drivers place their own demands on tyres, which should be chosen accordingly.
BRIDGING THE GAP
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ommercial vehicle workshops are currently confronted with a critical challenge, namely a shortage of qualified technicians that is posing a significant threat to the transport industry and jeopardising the efficiency and safety of commercial vehicles on our roads.
To address this issue, workshops must take proactive measures and invest in comprehensive training to ensure a steady supply of skilled workers to meet the demands of the industry
The shortage of qualified technicians is a growing concern The industry relies on the expertise of workshop technicians to maintain commercial vehicles However, with an increasing number of experienced technicians retiring, and a shortfall of young professionals with the necessary skills, workshops are struggling to fill crucial positions According to a survey conducted by Logistics UK, 54% of its
members faced significant challenges when hiring fitters, technicians, and mechanics
This has not only impacted workshop productivity but compromised the safety and reliability of commercial vehicles, posing risks to both drivers and the public.
Technicians that are well trained help maximise fleet performance. BPW recognises the importance of training, and that BPW running gear is an investment worth protecting to ensure longevity, efficiency, and performance If the equipment is properly maintained, fleet operators can also anticipate less downtime, longer service intervals and ultimately, greater profit
That’s why it offers a highly rated axle and suspension service and maintenance course from a fully equipped training centre in Leicester The one-day course includes modules on the patented BPW ECO hub system, drum and disc braking
technology, self-steer axles and the full range of BPW suspension systems Also included is practical, hands-on learning and information regarding diagnostic and replacement techniques Delegates who successfully pass the course, leave having received quality training and can return confidently to their workplace safe in the knowledge they have been trained by experienced BPW engineers
If you can’t make it to Leicester the company delivers the same high-level training course through a partnerships with GTG Training, based in Glasgow, Scotland and South East Regional College (SERC) in Lisburn, Northern Ireland These external training partners are responsible for the BPW-Approved training course and ensure that customers in Scotland and Ireland have local access to the service and maintenance programme
According to Michael Stayman, aftermarket and maintenance network
manager at BPW the success of the BPW-approved course can be gauged by its popularity - over 3000 delegates have now been trained “There is no official legislation in place for the training of trailer technicians, so in recent years, we have worked hard to establish a high standard of service and maintenance training that is now well-recognised within the industry.”
With a strong focus on reliability, safety, and compliance, BPW is more than just a supplier of equipment; it says it is a trusted partner Its commitment to satisfaction
extends far beyond sales, with ongoing support and training to ensure that customers get the most out of their running gear investment By choosing BPW, fleet operators invest in a future where their vehicles are serviced and maintained to the highest standards, protecting their operations.
LIFT IN QUALITY OF TRAINING
As part of its market-leading automotive training S&B Automotive Academy has invested in a set of cable-free mobile column lifts from workshop equipment experts Totalkare to modernise its vehicle lifting provision
The T8DC mobile column lifts from Totalkare were initially loaned for use in
the prestigious IRTE Bus & Coach Skills Challenge hosted by S&B Automotive Academy in June 2024 The Challenge, supported by the DVSA, showcases the best in road transport engineering, testing the skills of PSV engineers, technicians, and apprentices from across the UK
Having been impressed by the wireless nature and the flexibility of the
T8DC mobile column lifts, S&B Automotive Academy elected to make the lifts a permanent fixture in its training centre, enabling students to get hands-on experience with the latest in mobile vehicle lifting technology.
The T8DC mobile column lifts offer several key benefits that make them an ideal choice for educational institutions and professional workshops alike Each column has a safe working load (SWL) of 7,500kg and can be configured in sets of 4, 6, or 8 columns The cable-free design, facilitated by radio synchronisation, ensures a safer and more efficient workspace Additionally, the adjustable forks can accommodate a wide range of wheel diameters, further increasing the versatility of the lifts
The lifts will be supported by a comprehensive service package from Totalkare which includes two engineer visits every year as standard.
Richard Belton, quality director at S&B Automotive Academy, expressed his enthusiasm for the new addition: “Totalkare’s mobile column lifts have really impressed us The quality and reliability are outstanding, and the cable-free aspect provides excellent flexibility in our training centre These lifts will significantly enhance the learning experience for our students, allowing them to train on equipment that is at the forefront of automotive engineering and a common fixture in commercial vehicle workshops and bus and coach depots across the country.”
James Phare, area sales manager for Totalkare, highlighted the advantages of the mobile column lifts: “We were pleased to support the IRTE Skills Challenge through the loan of our T8DC lifts, which are designed to meet the demanding needs of modern workshops They are incredibly easy to manoeuvre, and the cable-free feature eliminates trip hazards, making the workshop a safer place to work We are delighted that S&B Automotive Academy has subsequently been impressed enough with them to purchase the set permanently – they are sure to benefit as the Academy develops the engineers, technicians and workshop managers of the future ”
PARCEL HERO
Building a workshop from scratch is no simple task especially when your customer is one of the major logistics businesses globally CVW talks to HGV R&M specialist Pullman about its experience
When news broke that Pullman (formerly Rivus HGV) had been appointed by DHL eCommerce UK to provide repair and maintenance services on 716 trailers at a purpose-built vehicle maintenance unit (VMU), we were keen to find out more behind the genesis of the partnership, preparations that have been made to service the contract, and what key equipment has been installed to increase operational efficiency
The announcement was soon followed by the news that Rivus Fleet Solutions, the sister organisation specialising in LCVs, had been sold to the Metropolitan Police Service.
Trading as a separate entity, the sale of Rivus had no impact on Pullman’s UK-wide workshop network nor their core offering of HGV repair and maintenance, VMU
management, MOT, and documentation specialised for tractors, rigids, trailers, fridge units, tail-lifts, tankers and ancillary of all marques. It’s ‘business as usual’, and it continues to operate as a standalone business with the opening of DHL eCommerce’s VMU a top priority
Investment
DHL eCommerce
invested €560m in its operation in 2022 to support soaring demand for its ecommerce and B2B services which had seen a 40% volume uplift since the start of 2020 The expansion project
was designed to deliver the right infrastructure to facilitate growth as well as put the business at the forefront of sustainable and digital logistics.
Nearly half of the investment went towards the construction of a brand new 25,000m² hub at SEGRO Park located south of Coventry Airport Completed earlier this year, the facility has the capacity to handle over 500k items per day and features secure bonded storage and customs capabilities to support international ecommerce, a 48-door cross dock facility, and state of the art mechanisation which allows automatic sortation of mixed sized and weight items. Furthermore, an initial €75m was also invested in upgrading the company ' s fleet
With these investments completed, it was clear that there was also going to be a need to service the upkeep of delivery assets via an on-site VMU
Enter Pullman
As Wilko entered administration in August 2023, Pullman found itself in an awkward position: one of its most productive sites, based in Worksop, Nottinghamshire, was solely dedicated to repair and maintenance on Wilko’s fleet assets Boasting an impressive 99 3% pass rate in 2023 on 683 trailers/motives tested, there was a concern that Pullman would have to vacate the premises By some coincidence, DHL Supply Chain owned the site Wilko had been using (henceforth known as DHL Manton Wood 4) and so initial talks were held to continue managing the VMU on its behalf and provide preparation and presentation for MOT on their kit Showing them the quality of the ATF facility, successful pass rate, and the team’s ability to rise to any challenge and provide a workable solution, it became obvious it was in DHL’s best interest to retain the site and staff
“There are four attributes that are important to DHL: speed, can do, getting it right the first time and passion. Evidencing these first-hand and using our existing
contacts at DHL Manton Wood, we built a strong relationship from the get-go and it is one that is still growing today,” comments Martin Evett-Collins, workshop manager “In combination, all of these factors were key to nurturing and expanding our partnership with the DHL network ”
Off the back of the quality and consistency of the work provided by Pullman’s team at DHL Manton Wood 4, it was referred by DHL’s engineering director to tender for the creation, fit out and provision of services at the purpose-built VMU in SEGRO Park
A ‘one-stop-shop’ provision, Pullman has been managing some of the UK’s most mission-critical HGV fleets for over 30 years Having specialised in the demanding supermarket sector – showing customers a 98% average MOT pass rate and fleet availability over 95% – the contract award has allowed the business to bring its proven processes into the parcel delivery industry and give DHL eCommerce the benefit of this heritage and experience
With a highly trained and responsive roster of technicians and support services across its UK-wide network, Pullman’s approach to repair and maintenance is based on optimising the most effective solution to reduce vehicle off road and associated costs for fleet and ancillary equipment.
Building a functioning VMU
Pullman specialises in assessing and managing varying sizes of underperforming VMUs to help customers increase productivity and efficiency wholesale across their sites Utilising this experience and insight, a key aspect of the partnership with DHL has seen Pullman provide knowledge and advice on the fitout of the VMU so it operates at its optimum, while also investing in additional specialist workshop equipment to ensure that DHL eCommerce’s volume requirements are achieved, and operational downtime is minimised
The VMU comprises three pits (two short, one long), one hardstanding bay, as well as a full office setup, and there will be additional space in the yard for mobile servicing Four shunter units, a 15t telehandler and a 2 5t forklift truck will also be available
Key items of kit also included in the fitout to ensure an efficient operation include:
• Roller brake tester
• 100t of ballast weights for brake testing
• Heavy-duty parts wash
• Heavy duty airgun and sockets
• 150psi HGV compressor
• Jacks
• Axle stands
• MIG welding unit
• Four tractor units
• Two workshop vans
• On-site stock managed by NETS
A customised IT infrastructure for reporting and compliance purposes is also being installed led by Carfacts – Pullman’s bespoke proprietary software - which allows users oversight of electronic job cards, customer vehicle files, parts files, technician productivity and more, as well as R2C for legal compliance and inspection documents
It is estimated that in the service of the contract there will be over 90 inspections per week with loaded brake tests based on schedules, circa 14 MOTs per week and circa 13 LOLER inspections per week based on an eight-weekly cycle
This will ensure the DHL eCommerce trailer fleet meets all safety and compliance requirements, helping it continue to be a trusted delivery company for parcel deliveries in the UK and around the world
Countdown to opening
As a 24/7/364 operation, shifts are organised on four-on/four-off basis (days and nights) Pullman has been going under an intensive recruitment drive since the announcement, with 20 HGV technician vacancies filled as well as a number of support functions In addition to being at the forefront of servicing DHL's trailer fleet in the brand-new, state-ofthe-art workshop, colleagues also have access to DHL’s incredible facilities on SEGRO park such as breakout areas with drinks facilities, subsidised canteen and, believe it or not, an outdoors 180in plasma TV
"This collaboration not only marks a significant milestone for Pullman but underscores our position as a trusted industry leader,” says Dave Jones, managing director
“We are excited to embark on this journey, ensuring peak performance and reliability for DHL's critical fleet operations We look forward to a fruitful partnership and are excited to continue setting new standards of excellence together "
The VMU successfully went live early August, with the first trailers undergoing prep and presentation for MOT
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NO CHARGE
Arecent report from Association of Fleet Professionals (AFP) has revealed that 12v batteries in a variety of electric vans are not good enough and need to improve
Paul Hollick, APF chair, said that despite widespread publicity, many fleets were still being left in a position where their vans become unusable and had to be taken back to a dealership to be restarted
He explained: “The fundamental problem here is that when an electric van is left unused for a couple of weeks, the 12v battery charges down and it becomes impossible to start or recharge the vehicle There is no choice but to return it to
the franchise dealer and even then, it can often take weeks to resolve the problem ”
This is a clear issue that needs to be resolved at the source with the manufacturer, however in the meantime, Ring is urging fleet managers and workshops, as well as every other electric vehicle or hybrid owner, to keep an eye on the health of the battery and charge it if necessary
As all electric vehicles have a humble 12v battery, if it goes flat, regardless how charged the main battery is, the vehicle won’t start and it may mean that drivers will not be able to access their vehicle To avoid this stress, Ring has a range of smartchargers available for every need
Jump to it
One of the most popular smartchargers in the professional range is the RSCP3024, which is a 30A smart battery charger with
multiple charge rate settings It’s a complete battery support unit, suitable for 12v and 24v vehicles, and all battery chemistry types, including lithium. It’s slimline and light, which makes it ideal for intensive use with fleets of mixed vehicles, in garages, workshops and showroom environments
Smart charge technology, which optimises battery performance and improves the ability to hold charge, is required for stop/start, which are found in EVs and PHEVs Two dedicated charging curves, seven stage for lithium batteries and nine stage for all other chemistries, enhances the battery performance
If the battery is flat and needs a jumpstart, Ring’s professional jumpstarter will be able to quickly assist with this The Ring RPPL1000 lithium professional jump starter is ideal with its builtin LED work light to allow use in darker conditions, as well as a safety function (SOS) and weighs only 2kg, which is 75% lighter than equivalent lead acid jumpstarters. This makes it more mobile and easier to use in any situation, be that in a garage environment, out on the road or for fleets, and as a result is popular with mechanics and technicians
B A D V I B E S
Dealing with the problems that arise from vibration, which is generated by almost every moving object, is an ongoing issue for the trucks that ply their trade on the highways of the UK and across the continent, particularly in respect to the batteries they rely on to provide the electrical energy that these vehicles need to operate.
This existing issue was made worse with the introduction of AdBlue (diesel exhaust fluid) systems used in Euro 5/6 compliant engines, when most commercial vehicle (CV) manufacturers chose to relocate the position of the battery trays to the rear of the chassis, where vibrations tend to be more prevalent
and which can contribute towards premature battery failure, particularly to traditional SLI (starter, lights and ignition) batteries, which are already vulnerable to vibration
The most obvious solution to this particular issue is to fit a battery that is better suited to resist the vibration so prevalent at the rear of a truck’s chassis, and among the options is to choose AGM (absorbent glass matt) or EFB (enhanced flooded battery) alternatives, as both designs have considerably greater resistance to vibrations, as well as being able to withstand a larger number of charge/discharge/charge cycles than SLI batteries
SLI cousins when initially purchased, they are considerably more cost effective when factors such as the total cost of ownership (TCO) and potential vehicle breakdowns are considered as well.
It is widely accepted that the greatest loss to an operator is to have a vehicle stranded by the side of the road, because the considerable reputational damage is magnified by potential late delivery charges and the obvious recovery costs, and relying on SLI batteries will only increase these risks
To reduce these risks, we’ve long mpioned the principle of upgrading a ified original equipment SLI battery n it needs replacing - with options such e ODYSSEY AGM or VARTA ProMotive AGM or, utilising another technology, the Exide Endurance+PRO GEL
For the most energy demanding requirements, the ODYSSEY AGM reduces the risk of a call out to what might only be a flat battery by 60% and safeguards the ability for starting, compared to a conventional SLI battery. These batteries also overcome the electrolyte and vibration issues of SLI batteries by incorporating AGM separators, meaning the acid is fully
absorbed, so it cannot sink, and as the plates all sit on a rubber base and are top welded together with hot rubber melt, they have vibration resistance built in Allied with an inherent fastcharging capability even from 80% of discharge, with this option, battery related breakdowns become a very rare occurrence and as they deliver twice the power and three times the life of SLI batteries, they are typically lasting for four years plus, which significantly reduces the TCO
For similarly high demand situ the efficient technology incorpora the VARTA ProMotive AGM prov solution for trucks with a heavy r numerous power consuming functions, including parking cooler/heaters, without wearing out and causing downtime. It has been developed in collaboration with the leading CV manufacturers to support innovations that will be standard equipment in the future
Largely due to the requirement for operators to adhere to environmental legislation, the electrical demands put on
Gel batteries differ from other battery types because instead of being in liquid form, the electrolyte is fixed in a gel, which leads to unmatchable cyclic (charge/discharge/charge) life.
Furthermore, as Exide Technologies is the inventor of gel technology, its Endurance+PRO GEL battery is not only
batteries are further stretched by initiatives such as ultra low emissions zones, which often require vehicles to operate without their engine running, meaning the battery is the sole source of power. As a result, over time, the battery’s state of charge can suffer, as the vehicle’s charging system is rarely in a position to fully recharge the batteries
There is, however, a solution to this situation, which is also a best practice principle that will further contribute to the vehicle’s overall reliability, increase the lifespan of its batteries and further reduce the
TCO, and that is to actively charge the batteries when the vehicle is not in service.
Although Ecobat Battery is fully committed to this practice, it is also keen to highlight a practical matter that must be taken onboard, and that’s the charge voltage required by these various battery types While SLI, as well as gel, batteries require between 13 8 and 14 4 volts, it must be noted that AGM batteries require a charge voltage of between 14 6 to 14 8 This may not sound like a big difference, but if AGM batteries don’t get this higher voltage when they are in a discharged state, they won’t get charged properly, which could reduce their service life
Naturally, we have a solution for this issue, and this comes in the form of the Victron IP65 Blue smart charger, which is capable of charging all battery types for both 12 and 24v systems and will allow fleet operators to keep the batteries in their vehicles in the best possible condition and reduce the likelihood of battery related breakdowns.
BALANCING ACT
In the world of commercial vehicle maintenance, ensuring optimal 24v battery performance is paramount. As is widely known, 24v systems consist of two 12v batteries connected in series Over time, charging these separate batteries inevitably leads to an imbalance in their state of charge
Battery imbalance occurs when the two 12v batteries connected in series do not maintain equal states of charge This discrepancy can arise from multiple factors Differences in internal resistance, resulting from manufacturing variations or uneven aging, can cause one battery to charge or discharge faster than the other Additionally, temperature fluctuations due to ventilation or placement issues, as well
as inconsistent maintenance practices, can exacerbate the imbalance. This imbalance can lead to the premature failure of the battery pack The system’s overall capacity is limited by the weaker battery, reducing efficiency and performance Consequently, this results in unnecessary costs and inconveniences, such as vehicles not starting and the need for more frequent battery pack replacements
Better balanced
GYS has introduced a solution to address the battery imbalance problem. This solution enables two batteries to be charged to a perfectly balanced state in as little as two hours
The system consists of a pair of GYSFLASH units with a smart connection module This is made possible due to advanced technology, developed in recent years within the GYSFLASH range, that allows for connectivity, software updates, and custom charge configurations
This is a great addition to routine commercial vehicle maintenance and can be completed in as little as two hours, while a vehicle service is being performed
FILTER TIPS
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p ro d u c t a n d m a r k e t i n g
m a n a g e r – a f t e r m a r k e t ,
M a n n + H u m m e l , s t re s s e s
t h e i m p o r t a n c e o f s e r v i c i n g
a n d re p l a c e m e n t
Without stating the obvious, servicing the filters on a commercial vehicle is critical to ensure both the reliability of a heavy-use application and to protect a very expensive investment – be this an owned or fleet vehicle, long distance haulage requirement or more localised short-haul drop and go usage
Given the critical nature of being able to maximise the running time of the vehicle and reduce downtime and any potentially expensive repair resulting from insufficient maintenance, the use of cheaper, non-Original Equipment specification filters is a false economy To explain the benefits of using a reliable OE specific aftermarket brand such as MANNFILTER, consider the points below:
Air Filters – even with smaller lightcommercial vehicles, an engine air filter can have an intake flow of more than 2,500 litres of dirty air per minute (approx 40 litres a second!) Quality filter media (the ‘paper ’ that retains the contaminant) must be used to ensure the service interval is reached, the air flow is optimised for the required engine airflow, and the sealing arrangement allows no bypass of unfiltered air/harmful particles.
Oil filters – with the oil from the sump being circulated and filtered upwards of 240 times or more every hour, oil filters work incredibly hard As well as being higher pressure rated than equivalent car filters, the dirt holding capacity must be sufficient to prevent premature blockage From an example test, a lower quality CV oil filter retained 62 3g of containment and ‘failed’ at circa 38k miles – the equivalent MANN-FILTER retained 111g and exceeded the service interval.
Fuel filters – challenging emissions regulations for engine manufacturers need ever-finer filter media, but also need to
ensure water filtration to protect sensitive engine components Specific hydrophobic media must be used, sometimes incorporated as a pre-filter – check and change both when required to prevent corrosion and unwanted wear and tear
Cabin filters – protection for the most important part of a commercial vehicle, the driver Often misunderstood as just a
‘pollen filter ’ , cabin filters are an all-year component, filtering airborne particles (and pollen!), harmful gases and now allergens and bacteria. Cabin filter replacement is also important to prevent misted windows for visibility and good airflow to prevent cabin odours and drowsiness
Air dryer filters – critical to the health of the compressed air braking system and a
safety item Cheaper options may not have the required amount of drying agent and hence be less effective, or not have a coalescence function to maximise the oil separation from the air.
Ancillary filters – a commercial vehicle has many more filters than the average car or van Urea (AdBlue) filters, filters for the transmission, coolant, power-steering the list goes on Make sure all filters are changed at the recommended interval and reduce the risk of unexpected downtime
IF YOU WOULD LIKE TO FIND OUT MORE ABOUT THE MANNFILTER FILTERS FOR COMMERCIAL VEHICLE APPLICATIONS, WWW.RDR.LINK/VBM0016
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MAKING AN IMPACT
The wide use of pneumatic air tools within workshops began in the early 20th century When air powered tools were first released, they were considered the solution to have for increased job efficiency whilst reducing strain on mechanics However, as the world entered the 21st century a new era of power tools began The range of lithium-ion powered tools has now exceeded the number of corded and pneumatic power tools within the market, offering countless workshop solutions. Many lithium-ion solutions can outperform corded and air tools providing a more portable, ergonomic and efficient way of working For example, Milwaukee’s latest battery technology FORGE has taken cordless power tools a step further, providing the most powerful, fastest charging and longest life batteries.
Milwaukee and Midland Air Tools have collaborated to provide an insight into the
changing dynamic of commercial vehicle workshops across the UK, highlighting the benefits of switching to cordless solutions within the industry As its name suggests, Midland Air Tools was built through its focus on the distribution of pneumatic power tools. Whilst they still offer an extensive range of air powered solutions, the introduction of Milwaukee’s power tool range has supported the internal operations of commercial vehicle companies such as Scania Previously, Scania utilised air tools in its workshops before making the switch to Milwaukee’s cordless solutions
There were several key factors influencing Scania toward cordless power tools. Firstly, pneumatic air tools rely on compressors to provide the air pressure needed, compressors vary in size dependent on the size of the workshop and the number of tools being run off the system They require installation, maintenance and have poor energy efficiency, which all generate additional running costs for a workshop
Cordless power tools are simple to setup, low maintenance and are up to 95% more energy efficient than an air tool running off a compressor, approximately 30% of the air produced by compressors is lost between the air tank and the tool
Aside from pneumatic air tools being inefficient to run, they also pose a trip hazard and restrict mobility around the workshop Air lines, due to their design are the second most likely cause of a non-fatal accident in a workshop Cordless power tools offer increased mobility, remove the risk of a trip hazard from an airline and can provide adequate power to carry out most commercial vehicle repairs.
H AV s o r n o t
Furthermore, all commercial vehicle workshops should monitor and assess the risk of vibration white finger when using power tools to ensure that necessary measures are taken to protect employees Vibration white finger is a symptom of hand arm vibration syndrome (HAVS) and over the last couple of years there has been a disturbing rise in HAVS cases in industries previously not considered risky, like the service sector and this includes the vehicle repair industry.
That is why workshops should include the use of a HAVS exposure equation to ensure a maximum trigger time is not exceeded by their technicians Midland Air Tools conducts its own HAVS analysis on every tool it sells and has recently put Milwaukee’s ½in high torque impact wrench to the test against the average exposure of 10 pneumatic ½in impact wrenches
Testing was carried out using both Milwaukee’s standard M18 RedLithium 5Ah battery and its new M18 RedLithium FORGE 6Ah battery The results from the test highlighted that the new FORGE battery increased the permitted trigger time by 23 minutes against the same tool using an M18 5Ah battery and by 15 minutes in comparison to the average of 10 pneumatic ½in impact wrenches.
The results really speak for themselves, providing mechanics the opportunity to get more work done without putting themselves at risk in doing so
IT’S ALL IN THE TIMING
In 2016, Ford introduced the Ecoblue engine, which is featured in most Ford vehicles including the Transit Its inclusion didn’t come without issues The introduction of the wet timing bel of the predominant differences in Ecoblue when compared to its predecessors It’s no secret that we incurred the wrath of many and g displeased the rest. Originally des reduce carbon emissions and incre performance, the belt in oil system quickly made its way to becoming the most problematic parts With frequent premature failures and a difficult and expensive replacement process, the wet belt became a good reason to stay clear of this engine
We all know the role of a timing belt – to ensure the camshafts and crankshaft pulleys are kept in sync, so that the engine valves close in time with the pistons to make sure they
don’t collide, causing catastrophic damage to the engine And we all know that normally a timing belt is usually installed on the outside of the
So why install a timing belt inside the engine and submerge it in oil? Well, the original intentions of the wet belt were:
fluid, including oil This is why many of us are so surprised to learn about the existence of the ‘belt-in-oil’ system Once oil starts to get onto the timing belt it infects the rubber and weakens it until the teeth come away or it snaps, so putting these two components together in the same system seems like a recipe for disaster.
Issues
● to increase the period between maintenance; lubrication from the oil means that it would reduce wear and friction, extending the life of the belt and reducing fuel consumption and CO2 emissions
● to help reduce engine temperatures; any heat generated by the timing belt would dissipate into the oil
● to reduce noise; any noise or vibration from the timing belt would be dampened by the oil
The first ‘belt-in-oil’ system was installed inside of European-market 1 8 Ford diesels, the 1 8 TDCi engine Volkswagen then followed, installing them into some of its EA211 and EA288 families of engines In 2010, Ford released its Ecoboost featuring a wet belt and the Ecoblue came out a few years later in 2016, which can be seen in a wide range of applications
One of the biggest factors that cause timing belts to fail is contamination of
Originally, the wet belt aimed to solve a simple issue Vehicle manufacturers needed to decrease overall emissions and installing a wet belt was one of the cheapest and easiest ways to do this The wet belt offered a 30% reduction to friction loss and would reduce emissions, increasing fuel economy
by just over 1% This compact and quiet belt drive was being heralded as the way forward for the automotive industry
Anyone who has dealt with a wet belt will know that the problems it aims to solve do not outweigh the issues that it causes
The main issue is that any minor impurities in the oil, such as soot or crystalline, can lead to premature belt wear. This will cause material from the belt to come loose inside the oil and clog the oil sump filter, producing oil starvation Additionally, the brake vacuum pump can also be affected increasing the risk of an accident due to ineffective braking
On top of this, the extra work required to change a wet belt is a lot more onerous than
changing a dry belt. In order to access the belt, the chamber needs to be drained of oil and most of the engine needs to be disassembled to access it This means that replacing the belt, or even doing routine maintenance, takes a lot more time and work than that of a dry belt
Dayco, one of the leading manufacturers in wet belts, has exaggerated the point of regular and proper maintenance in order for drivers to get the most out of their timing belts Insufficient oil levels, neglecting to carry out proper maintenance or using improper oil
could have an adverse effect on the belt.
It is important to note however that most drivers are reporting their timing belts failing prematurely While Ford is advising that the belt is replaced every 144,000 miles or every 10 years, a lot of garages are insisting that drivers have them replaced at around 90,000 miles or every five years
There are no clear signs that a wet belt may be failing When carrying out maintenance on a dry belt it would need to be visually inspected, as it usually won’t give any audible warning that it will break.
Considering that any noise generated by the wet belt is dampened by oil, drivers will need to be reliant on other factors to tell if their belt is failing
When the timing belt is worn the engine may have difficulty starting and can run poorly while idling and operate erratically at high speeds Wet belts are less likely to break, however their teeth can come loose, and this would lead to belt skipping and the engine becoming desynced If the belt is weakened it may still operate but will continue to contaminate the oil with debris.
R-SERIES REVIVED
The Scania R-Series is one of Europe’s most popular trucks and one of the most hardworking. But like any longhaul vehicle the miles take their toll The R-Series model that came into our workshop had several faults, including coolant loss, which the driver noticed during routine checks, a lack of power and as the ‘engine check’ light was illuminated, the engine was operating in limp mode
The problem with the engine cooling system was quite obvious, as the radiator was leaking, but in the case of the turbocharger system the problem was diagnosed to be the intercooler However, the turbocharger was also checked and found to need replacement too
After the removal of the radiator, condenser and the intercooler, removed
together as an interconnected unit, it was this last component that was the first to be examined. Signs of oil in its corner indicated a leak, which meant that the turbocharger couldn’t generate enough pressure in the system because some of the air was escaping into the atmosphere This was why there was an error displayed on the dashboard and explained the engine’s lack of power So, the intercooler definitely needed to be replaced.
Turning to the radiator, although from the back it looked fine, when viewed from the front, where the intercooler and condenser are mounted, there was a visible leak within the water tank, which was what was detected by the driver, and so again required replacement
Furthermore, during the removal of the radiator unit, it was noticed that the air conditioning (AC) compressor had at some point been replaced, which meant that the AC system should have been serviced, but if it was, the condenser must have been overlooked because its condition was dreadful
With the condenser in such a state, the compressor will have been subjected to excessive thermal loads, making it susceptible to damage As the compressor is the heart of the AC system, and one of its most expensive parts, it is important to check the condition of the condenser every time the system is serviced and replace, if necessary, which, once more, was a requirement in this instance
The next job was to look at the turbocharger, which although still operational, had obvious signs of oil visible on the inside and on the surface of the compressor wheel. This indicated blown or broken bearings and seals, allowing the oil to get inside the turbocharger and then be sent into the engine, where it was burnt, so polluting the exhaust gases Although the turbo was still working, it was also exposed to increased wear in the process and affecting the engine's condition at the same time, which meant the turbo had to be replaced.
Installation
Although new, the replacement turbo was examined to make sure that it was fully
intact and that there was no damage that might have happened during transport In addition, before its installation all the necessary additional parts associated with the system and directly influencing the turbo and its operation, such as the oil feed lines, were examined Some people clean and reuse these, but it is strongly recommended by the manufacturer and by turbo system experts, such as Nissens Automotive, to replace them when installing a new turbo
Before fitting the new turbo the area around the turbo, for example the air intake system, was examined In addition to the obligatory replacement of the air filter, the
condition of all the air intake channels and ducts was assessed to make sure that they were free of any perforations, splits or general wear and tear and the joints for leaks Similarly for the exhaust system, which has a direct impact on the turbo The EGR valve was checked and the particulate filter examined to make sure it was not clogged so that the exhaust gases discharge properly, otherwise the turbocharger will suffer from excessively high exhaust back pressure, leading to thrust bearing and turbine failures
Furthermore, the crankcase ventilation was checked to make sure it functioned properly, and its valves were not stuck and
the oil separator not clogged Otherwise, the high pressure inside the crankcase will restrict the free return flow of the oil from the turbo, causing its shaft seal to blow and extensive oil to flood through and be burnt by the engine.
A Nissens Automotive turbocharger includes all the necessary gaskets and ancillaries and also contains a syringe of oil with which to prime the turbo, as it must be pre-lubricated before installation, to prevent it from making its initial start without any lubrication
The package also includes assembly instructions and a step-by-step guide on how to properly install the turbocharger, which is useful for both experienced professionals and those less familiar with turbo replacement but will assist them to perform a right first time installation
Handling the radiator, intercooler and condenser, must also be carried out with care, but as with their removal, once joined together, these can be installed as a unit However, checking the condition of the connections when replumbing them into their respective systems, is vital
Once the installation had been completed, the oil and coolant obviously also needed to be replaced. Then after starting the engine, a visual inspection was performed to check if the installation had been done properly and to look for any possible leaks All the vehicle systems were checked and the fault codes reset, before a final test drive and recommissioning the vehicle back into service
As a final reminder, each component within the engine cooling and turbocharging systems should be thoroughly diagnosed and comprehensively repaired and only premium replacement parts like the Nissens Automotive range of turbochargers, intercoolers and radiators should be used In short, don't cut corners when repairing trucks as the results could be costly!
To see a video of the above go to https://support nissens com/en/material/ repair-of-euro-6-truck
BIG DENTS SORTED POWER-TEC
Mending large dents just got faster and simpler with the connectable glue puller pads set (part number 92690) developed by Power-TEC
Designed for use with hot glue, a slide hammer, or a dent puller, this set provides an efficient solution by increasing the continuous contact area and reducing tap-down work
This comprehensive set features 24 connectable puller pads that can be linked together, each with a pivot mechanism allowing for angling or curving to follow the contours of the bodywork or dent shape This design ensures a larger continuous contact area, minimizing the amount of tap-down work required once the pads are removed and speeding up the repair process The set is conveniently supplied in a durable plastic storage case
Included in the set are a 160mm curved pad holder, a 160mm straight pad holder, a 90mm straight pad holder, and a 70mm straight pad holder The kit also includes four adaptors and an M10 x 1 5 adaptor for use with standard accessories, such as the Power-TEC pulling tower (part number 92657) It is compatible with dent pullers and slide hammers, including the Power-TEC 92487 dent removal glue kit
For optimal performance, Power-TEC recommends the Gluematic glue gun (part number 91237) and glue sticks (part number 92342) which can be removed by the company’s hot-melt glue remover (part number 92341).
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PORTABLE DUST EXTRACTOR CLEANS UP POWER-TEC
Convenient in use and easy to maintain, Power-TEC’s portable, industrial dry-vacuum dust extractor (part number 92697) works with both pneumatic and electric sanding tools
Featuring a robust 38-litre waste drum, this dust extractor includes a workshop air inlet and a versatile two-in-one hose for air-powered tools and is fitted with a three-pin British Standard electrical socket (1000W output), so power tools can be connected directly
The extractor offers a dual-mode operation: an automatic mode that activates the vacuum when the connected tool is in use and turns it off five to 10 seconds after the tool stops, and a manual mode for continuous operation, ideal for non-powered sanding.
Maintenance is simplified with easy access to the internal filter and dust-collection bag through two clips. The internal filter also features an electrical vibratory cleaning function that removes dirt and dust without the need to separate the head unit from the base
Certified to CE standards, this dust extractor is compatible with Power-TEC's airpalm random orbital sander and electric random orbital sander
Power-TEC also supplies a tool and accessories rack for hoses, power cords and tools that is tailored to this model
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PRIME TIME HMG PAINTS
HMG paints has announced the launch of Hydrosol, a new range of hybrid coatings designed for metal fabrication These protective coatings bring together the superior performance of solvent-based paints with the environmental advantages of water-based products, says HMG, allowing users the opportunity to reduce their VOC output without compromising in performance The first product to launch in this range is Hydrosol QD primer
The primer is an alkyd-based, quick-drying primer designed for ultimate versatility and efficiency. According to the manufacturer it boasts outstanding adhesion, superior moisture resistance, and exceptional corrosion protection, thanks to the incorporation of modified zinc phosphate Ideal for use on suitably prepared structural steel, chassis, and steel fabrications, this primer can be applied effortlessly using either roller, airless or conventional spray methods
Early adopters of Hydrosol QD primer are already identifying several benefits including increased coverage compared to competitor products and improved efficiency in application A key reason for this is volume solids of Hydrosol QD primer which stands at 55% in comparison to approximately 40% for competitor equivalents
"Our new Hydrosol QD primer represents a significant advancement in protective coatings,” said Paddy Dyson, marketing manager. "This product not only meets the highperformance standards our customers expect from us, but also aligns with our commitment to environmental sustainability It is the first piece of the jigsaw in our Hydrosol brand, with a variety of exciting products set to join this range in the near future "
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BASECOAT HYBRID SEES RED STANDOX
Refinishers will achieve perfect repairs of popular OEM red effect colours using basecoat hybrid special effect mix 107 volcano red, says Standox
This specialized tint is ideal for body shops needing precise colour matches for limiteduse shades The highly chromatic mixing tint, featuring unique effects and excellent hiding power, ensures precise matching of many popular OEM red effect colours
Compatible with both Standoblue and Standohyd Plus basecoat systems, volcano red offers an intense, highly-chromatic hue with a striking colour shift from red to dark red
Colour formulas for basecoat hybrid special effect mix 107 volcano red are available in Standox's Standowin iQ colour retrieval software
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MORE FOR YOUR MONEY SPIES HECKER
Spies Hecker now offers the Permasolid Speed-TEC HS wet-on-wet speed surfacer 5550 in a larger 3 5l tin due to high customer demand Part of the Speed-TEC system, this surfacer accelerates drying by utilizing temperature and ambient humidity, allowing it to be overcoated after just five minutes of air-drying Known for its high stability on vertical surfaces and excellent topcoat finish, it is available immediately in black and white
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TALENTED TRIO LASER TOOLS
Convenient and versatile, the 8807 gaspowered tool from Laser Tools combines three functions – soldering iron, hot air blower and gas torch
The soldering-iron station features piezoelectric ignition for quick start-up, a quick-release mechanism for easy head switching, and six interchangeable screw-in tips for the soldering head A heat diffuser is included for heat shrink applications, along with a safety lock to prevent accidental ignition and a flame lock for continuous use.
A 25ml charge of butane light gas offers a run time of approximately 40-60 minutes The tool also has a viewing window to monitor gas levels and can reach temperatures up to 1300°C for the flame, 450°C for soldering, and 600°C for the hot-air blower
This butane gas-powered tool comes in a plastic case that doubles as a mini workstation, holding attachments and accessories secure while acting as a safety stand for safe heating and cooling of the tip
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TAKE YOUR SEATS TOWN & COUNTRY COVERS
Leading manufacturer of protective seat
HOT STUFF LASER TOOLS
Removal of stubbor n stickers, labels, decals, gaskets, and hardened sealant from glass, castings, and other hard surfaces is a quick and simple job using the rechargeable cordless hot-blade scraper from Laser Tools
Powered by a 2400mAh Li-ion battery, this scraper features a battery charge-level indicator and two inbuilt LEDs to illuminate the work area, making it perfect for precision tasks and use in dimly lit areas. The scraper reaches a maximum temperature of 230°C (446°F) to tackle tough residues effectively, so do not use it on painted surfaces
The tool comes with a mains charger that includes an adaptor for switching between a BS UK three-pin plug and a two-pin Euro plug, as well as a spare metal blade and blade holder Charging time is approximately 2 5 to three hours, with a full charge providing around 35 minutes of continuous run time
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Designed as a tailored fit to cover the seat perfectly, there is a cover for the driver’s seat (TA7967) and a double cover for the passenger seat (TA7974)
The covers, made from a 600-denier polyester with a waterproof polyurethane backing, are designed in the UK and feature overlocked seams for extra strength and durability These covers have also been designed with tailored seam lines for an improved fit
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GLOVES ARE OFF UNIGLOVES
Three models have joined Unigloves’ Pro tect range – Black Diamond HD, Max 9N, and Blue+ –to provide enhanced protection against a variety of workplace hazards in the automotive sector
They come in a range of sizes from X Small to X Large and two different length options: the standard 240mm and the longer 300mm (HD+)
Black Diamond HD gloves are designed for durability and strong grip, featuring a raised diamond textured surface, making them ideal for demanding environments They conform to the hand, have a beaded cuff, are diamond textured, and are touchscreen compatible.
Max 9N gloves boast an extra strong formulation, free from silicone, with beaded cuffs and textured fingertips for improved handling and protection.
Blue+ gloves are also free from silicone and feature an extended 300mm cuff for additional coverage They conform to the hand and include a beaded cuff for secure fitting.
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JACKS FOR ALL TRADES LASER TOOLS
CE and GS compliant, the five new trolley jacks available from Laser Tools meet every workshop need from two to four tonnes
Perfect for light-duty commercial vehicles, the 8835 is a compact, short chassis trolley jack that can lift up to two tonnes with a lifting range of 130mm to 330mm Weighing just 8 8kg, this model measures only 450mm long, has a removable pumping handle, a carry handle and fits in a car boot
Developed as a low-entry trolley jack the 8836 stands just 85mm high at the jack pad, weighs 12kg, and can lift up to two tonnes to a height of 385mm Its features include steel castors, a removable pumping handle, and a carry handle
Another low-profile trolley jack, the 8837 can lift 2 5-tonnes lifting within a range from 88mm to 495mm Weighing 30 3kg, it features a twin-pump design with a quicklift pedal for swift lifting, an integrated rubber jack pad, a foam-covered handle to prevent vehicle damage and a built-in parts tray for items such as wheel nuts
The 8838 lifts up to 3 5 tonnes, weighs 37 6kg and features a twin-pump design, quicklift pedal, integrated rubber jack pad, foam-covered handle, and built-in parts tray
The heavy duty 8839 trolley jack weighs in at 46kg and can lift up to 4 tonnes from 100mm to 533mm Features include twin-pump design, quick-lift pedal, integrated rubber jack pad, foam-covered handle, and built-in parts tray
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CLUTCHES COVERED NAPA TRUCK
Heat-treated for better wear resistance, all the components in NAPA Truck’s comprehensive range of lorry clutches are backed by a three-year warranty covering up to 300,000 miles
The catalogue includes over 250 references, spanning clutch kits and concentric slave cylinders (CSCs) With 96% market coverage, the NAPA Truck clutch range caters to a wide array of vehicles, from trucks and buses to industrial and construction machinery
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POWER-TEC
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ALL SYSTEMS GO? RING
Ring’s new battery analyser (RBAG950) can provide a complete health check of the battery and electrical systems in both 12v and 24v vehicles
Suitable for 12v lead acid, AGM, EFB, gel and LiFePO4 lithium, as well as start/stop batteries, this multi-functional unit is able to test the battery, alternator, starter and vehicle earth, via its intuitive graphical interface The results can then be printed using the built-in thermal printer, viewed on other devices by using the removable SD card, or even through the QR code
The battery analyser test simply carries out a battery health check and gives the user a reading detailing the state of the battery, whereas the alternator test, for both normal and smart 12v/24v alternators, will detect battery charging problems by checking if the alternator voltages fall within normal operating ranges
In a similar vein is the starter test for both 12v and 24v vehicles, which checks for potential starting problems by measuring battery voltage drop during engine cranking The final test is the earth test to check that the earth connections between battery, engine and chassis are in good condition
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BLEEDING LOVELY LASER TOOLS
Broken and seized bleed screws can be drilled out and replaced with minimal hassle using the 8670 brake caliper bleed screw repair kit from Laser Tools
The kit features tapered brass inserts with central bleed screws and includes all necessary drill bits and tapered taps It comes with two small repair bleed screws and two large repair bleed screws, designed to work on brake nipples with standard threads between 5 and 11mm
Supplied in a blow mould case for convenient storage, the kit also includes full instructions for ease of use
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BEAD IS NO SWEAT LASER TOOLS
Ideal for both workshop-based and mobile tyre fitters, the compressed-air tyre bead seater from Laser Tools (part number 8771) simplifies fitting the tyre bead on the rim of light commercial vehicles This hand-held tool is especially useful when the air volume from the tyre valve is insufficient to seat the bead correctly
With a six-litre tank capacity, the bead seater charges easily using the workshop compressed air supply, reaching a maximum pressure of 145psi For safety, a valve automatically activates when the maximum operating pressure is achieved
Operation is straightforward: once charged, aim the outlet nozzle between the tyre bead and wheel rim, then press the one-shot trigger to discharge the full charge of compressed air, instantly sealing the bead Then use the tyre inflator to bring the tyre to the correct pressure
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DIGITAL DIGEST
WWW R DR LINK/ VBM039 2 5 S U M M E R ’ S TOP FIVE 3 1 4
1
M O D E R N I S I N G
V E H I C L E T E ST I N G
Kicking off this month’s list of popular online articles, Gordon Thomson, head of vehicle testing policy at the DVSA, brings CVW up to speed with its latest developments and the ongoing work it’s doing to modernise vehicle testing Follow the link below to find out more!
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2
T Y R E C H O I C E S
Brit European has just renewed its contract with Prometeon Tyre Group, further cementing a longstanding partnership between the two firms. But why stick with Prometeon? Find out its justifications from Andy Evans, optimisation manager
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3 D E C I S I O N S , D E C I S I O N S
Next up, have you been considering whole life costs?
Nathan Wilson of Alison Transmission is urging fleets to do just this when selecting the right transmission for your fleet
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4 E L E CT R I CA L SY ST E M S
In this next popular online article Ecobat Battery is urging technicians to support the electric system during the diagnostic process or in prolonged service operations to prevent you from losing vital data.
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5 U N D E R P R E S S U R E
Wrapping up this month’s list Hankook Tyre UK outlines to CVW readers the different things that might affect all types of vehicles such as inflation pressure and wheel alignment. Tips inside include how inflation values should be checked at least once a week
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w w w r d r l i n k / V B M 1 2 5 KEEP UPT O D AT E WIT H CVW
