Kitchens & Bathrooms News October 19 by Hamerville Media Group

KI TCHENS &

BATHROOMS NEWS THE BUSINESS MAGAZINE FOR KITCHEN & BATHROOM PROFESSIONALS

OCTOBER 2019

LUXURY BATHROOMS Is it expense, expanse or experience which creates a coveted project?

CONCEALED KITCHENS Practicalities of designing ‘invisible’ projects

SYLMAR TECHNOLOGY Industry first for worktops

news ■ expert views ■ company profiles ■ products ■ competitions ■ SME support www.kandbnews.co.uk

NO 143 VOL 13 OCTOBER 2019

contents NEWS & VIEWS 3

First word Editorâ&#x20AC;&#x2122;s opinion

News Round-up of industry headlines

10 Out & about Pictorial-led report of events

12 People Appointments and promotions

14 Inbox Reader feedback

16 Most wanted Joanna Geddes of JS Geddes picks her favourite products from our July/August issue

18 Talking shop kbb business consultant Toby Griffin says retailers can learn about teamwork from football

KITCHENS 20 Hidden extraction

62 Competition: Candy

We take a look at the trends driving ceiling, built-under and downdraft models

Win a Candy Digital Solo microwave

63 Last word Commercial director of Ideal Bathrooms Danielle Lillis explains why kitchen and bathroom retailers should offer finance

26 Just out The latest kitchen product launches

28 Concealed kitchens Why kitchen are out of sight but not out of mind

BATHROOMS 33 Luxury bathrooms How social media forms inspiration and interpreting the vision for modest budgets

42 Just out The latest bathroom product launches

NECESSITIES 46 Storage and movement Creating practical and accessible kitchens

DESIGN 48 Design know-how Get to grips with technology, materials and planning

BUSINESS 50 Company profile: Sylmar Technology

How creating a niche in the worktop market has always been at the core of the business

52 Company matters SME advice covering marketing, financial, management, as well as legal issues www.kandbnews.co.uk K&BNEWS OCTOBER

FIRST WORD

NEWS & VIEWS

Stop. Water. Don’t shoot When the Water Label was introduced around a decade ago, the bathroom industry was warned if it didn’t voluntarily help educate consumers on water use, the Government would take on the task. Now, 10 years later, among its many pressing tasks with a deadline this month, the Government is consulting with industry and public to encourage consumers to reduce water use. It must be music to the ears of the Bathroom Manufacturers Association (BMA) which has long urged all channels of the industry from retailers to manufacturers to join forces to promote sustainability. With manufacturers already having invested in creating water-saving products, from reduced flush WCs, to the likes of air injection showers, the BMA believes retailers should do more to highlight sustainability, recyclability and the water efficiency of the products they sell. In a recent consumer survey, the BMA found 80% said water efficiency was quite to very important when purchasing a WC or shower, yet almost 40% didn’t know how much water the products used. It highlights lucrative sales opportunities for bathroom retailers. However in our recent Twitter chat #KBNConvo which discussed sustainability, bathroom professionals countered few consumers asked about water efficiency. They said for sustainability to become more important in bathroom project sales, it must be driven by manufacturers and changes to legislation. In fact, Nick McNally of Kitchens by Nick said: “Minimum sustainability requirements need to

be toughened”, adding: “It is hard to change peoples’ mindsets, so force them to change.” Certainly there is a requirement to reduce water use, as Government reports people are using 141 litres a day and consumption is beginning to rise. According to research by the National Infrastructure Commission, if this continues England could have water deficits by 2050. But is it now a case of careful what you wish for, with Government planning “ambitious but appropriate targets” for personal water use by 2050? As part of its consultation, Government will look at measures on how to achieve the targets including how building standards can be improved, the future role of water metering, campaign and education for consumers, as well as labelling of water-using products. Could it see a real step change for bathroom retail over the next 30 years, with as much attention paid to water use as aesthetics of a project? Surely now is the time to get a step ahead and start to educate consumers on water-saving bathrooms before retailing behaviour will be enforced by Government.

KBN LIKES ✔ …despite the uncertainty surrounding the current political and economic climate, UK businesses are reporting growth with investments from Cavalier Bathrooms, Roman and Insignia Showers

KBN DISLIKES ✖ …reports 2019 has experienced its first drop in kitchen installations in a decade, but pleased JKMR Marketing reports a slight growth in value

KBN WANTS ! …to know your thoughts on the kitchen and bathroom retailing climate in the second half of the year in our live Twitter chat #KBNConvo. We’ll be discussing the post-Brexit landscape. Join the discussion on November 1, 12-1 by following @kandbnews on Twitter.

Philippa Turrell Editor Email your views on this subject, or any other, to pturrell@hamerville.co.uk To be removed from this magazine’s circulation please call 01923 237799 or email circulation@hamerville.co.uk Editor Philippa Turrell e: pturrell@hamerville.co.uk Designer Donna Booth Production Assistant Stephanie Stapleton e: stephanie@hamerville.co.uk Group Production Manager Carol Padgett e: carol@hamerville.co.uk Printer Walstead Peterborough

Publisher Bryan Shannon Group Advertisement Manager Craig Jowsey e: craig@hamerville.co.uk

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ABC total average net circulation 13,517 (for the 11 issues distributed between January 2018 and December 2018)

© 2019 KITCHENS & BATHROOMS NEWS accepts no responsibility for damage or loss, however caused, to any material submitted for publication. While every effort is made to ensure facts are correct at time of going to press, no responsibility can be accepted for incorrect product descriptions or facts. No part of this magazine may be reproduced, in any form, without prior written permission from the publishers.

www.kandbnews.co.uk K&BNEWS OCTOBER 5

NEWS & VIEWS

MAKING HEADLINES

Consultation to create “ambitious but appropriate” targets

IN BRIEF

Government consults on reducing personal water use

■ Congratulations to Andrew Morgan of Double Quick in Brandon, Suffolk, who won the KitchenAid competition featured in our July/August issue. He correctly answered the KitchenAid Twelix Artisan Oven boasts 18 functions. Morgan has won two tickets to the KitchenAid Pasta and Pizza Masterclass at its London showroom.

Plans to encourage customers to reduce water use and introduce a personal water consumption target have been published. The proposals form part of a public consultation to examine how water can be saved on a personal level, and how industry can take a leading role in supporting customers to use less. The Government is asking for evidence to help set an “ambitious but appropriate targets” for personal water use by 2050. In the 25-Year Environment Plan, the Government has committed to incentive greater water efficiency and less personal use. Environment Minister Thérèse Coffey said: “We take our supply of clean water for granted and to keep doing that, given the growing

■ CEO of The Bathroom Manufacturers Association (BMA) Yvonne Orgill has joined The British Institute of Kitchen, Bedroom & Bathroom Installation (BiKBBI) Advisory Board. Orgill, who is set to lead development of The Unified Water Label, joins a growing board of advisors at BiKBBI, including Patron Stephen Metcalfe MP, former Jewson Director Jon Thelwell and PWC financial graduate Karen Stanley. Read more at www.rdr.link/KI001 ■ Dulux Trade has just revealed Tranquil Dawn, a soft green hue, as its Colour of the Year for 2020. It echoes the biophilic nature of interior design, which brings a greater connection between nature, natural materials and daylight to the home. According to Dulux Trade: “The natural colour is reflective of a need to disconnect from technology and bring the outside in.” Read the full story at www.rdr.link/KI002

6 OCTOBER K&BNEWS www.kandbnews.co.uk

population and impact of climate change, we need to challenge ourselves more on how much water we actually need to use. “While water companies must lead the way in reducing leakage, using water efficiently will help ensure we all have enough water for our homes, to produce food, products and services, and to protect our valuable natural environment for the next generation.” On average, a person in England uses 141 litres of water per day, and consumption figures have begun to rise. Research by the National Infrastructure Commission (NIC) has shown if this trend continues, England could see significant water deficits by 2050.

The consultation seeks to establish a personal water consumption target, inviting responses from the public as well as specialists including water companies and academics. It will look at how to achieve this non-binding target and will include exploratory questions around the labelling of water-using products. how building standards can be improved. the future role of metering, the implementation of behaviour change campaigns; and how to improve the availability of information for consumers. The deadline for response is October 11, 2019.

Supporting growth and product innovation

Cavalier Bathrooms invests £500k in business Cavalier Bathrooms has invested £500,000 into its facilities to support business development, team growth and product innovation. The ﬁrm, which includes brands such as Aquadart, Elation, April Products and Niagara, has expanded to 200,000 sq feet. It has separated its head office, manufacturing and showroom into three sites across Keighley and Skipton, in West Yorkshire. According to Cavalier Bathrooms, the growth allows for improved facilities for the 162 employees and new machinery to continue efficient production of its bathroom products. Managing director at Cavalier Bathrooms Rob Harrison said: “The

investment came at a pivotal time for the company as we are embracing a period of growth. “We’re looking forward to continuing to design, manufacture

and launch innovative, new products to market from our base in Yorkshire, in our journey to be a one-stop bathroom solution provider for our customers.” The company has already launched a new product which adds to its Aquadart brand, the Rolla 8 frameless sliding door. Rob Harrison said: “We are very proud about the launch of Rolla 8; it’s an incredibly clever design with an 8mm sliding glass door.” He added: “The slider recess with Rolla 8 is especially exciting as it opens up the potential of sophisticated bathroom design and wetroom styles in smaller spaces or in difficult conﬁgurations where windows, for example, may not allow for a complete wetroom.”

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Doubling space for Corian fabrication and tray manufacture

Roman expands manufacturing premises Showering surround manufacturer Roman has expanded its factory with a purchase of land and buildings, to future-proof its business. The company has purchased two adjoining buildings to its existing premises, which house solid surface shower tray manufacturing and Corian fabrication. It more than doubles the space for each of its operations, offering a

total of 56,000 sqft. The deal also includes 160,000 sqft of land for future expansion. In addition, over the past six months, Roman has increased its main shower enclosure manufacturing site from 90,000 sqft to 140,000 sqft. The production lines have been expanded from ﬁve to eight lines in the main factory. Roman’s premises now totals a space of 400,000 sqft at its

Newton Aycliffe site in Darlington. It reports strong sales and international growth with hotel projects contributing to the yearon-year growth, in both the UK, as well as abroad. Managing director of Roman David Osborne said: “Roman has seen a steady increase in demand for our products both within the UK and internationally and expanding our premises allows us the

opportunity to continue our strong growth, whilst constantly enhancing our service levels, production capabilities and of course capacity.” Roman has been designing and manufacturing showering solutions in the UK for over 35 years. It employs over 240 people and exports its British-made products to 57 countries.

US distributor hives off UK company

Ferguson to demerge Wolseley UK Trade distributor of plumbing and heating products Ferguson has announced its intention to demerge its UK operations subject to shareholder approval. The decision marks the conclusion of a detailed review of the group’s assets over several years. On completion of the transaction, Wolseley UK will become an independent listed company serving residential and commercial tradespeople and customers. According to Ferguson, the separation will simplify the group and enable Wolseley UK to focus on customers in the UK market. Following the demerger Ferguson will be wholly focused on serving customers in North America. John Martin, chief executive of Ferguson, said: “The demerger will enable both Wolseley UK and Ferguson to focus on accelerating the execution of their independent plans, providing clear investment propositions for each business. “Wolseley UK has a strong market position, leading customer

propositions and an experienced management team with significant opportunities for development in the large and fragmented plumbing, heating and infrastructure markets. “Ferguson will continue to execute its successful strategy, building on a strong track record of profitable growth, market outperformance and generating attractive returns for shareholders.” Group CEO John Martin will step down on November 19, 2019, having served nine years with the company. Martin joined the Board as CFO in 2010 before being appointed to the position of CEO in 2016, where he was based in the UK. Ferguson reported, during his tenure the group has been “significantly simplified and strengthened, substantially improving its market positions and generating excellent returns for shareholders”. Kevin Murphy, who joined the board in August 2017 when he was appointed CEO of Ferguson’s US operations, will succeed him as Group CEO.

Before that Murphy was chief operating officer for 10 years after having joined Ferguson in 1999 following the acquisition of his family’s business, Midwest Pipe and Supply. Gareth Davis, chairman of Ferguson, said: “John’s contribution to Ferguson over nearly 10 years has been outstanding, as is evident from the market-leading positions of our businesses, the strength of our management team and the excellent financial performance of the business over that period. “He leaves the business in great shape and I would like to thank him for the significant contribution he has made to Ferguson.” “I am delighted that Kevin Murphy will take over as Group CEO. Kevin is a very capable and highly respected leader. He has unparalleled experience of our industry and an excellent track record of delivery at Ferguson. “The board is confident that he will provide the strong leadership required to capitalise on the substantial opportunities in these large, attractive and fragmented markets.

John Martin added to the announcement: “It has been a huge honour to serve Ferguson for nearly 10 years. I am extremely proud of the achievements of the company which are wholly attributable to our talented and dedicated associates. “I am also delighted that I will be succeeded by an executive as talented as Kevin Murphy, under whose leadership I am conﬁdent that the company will continue to go from strength to strength.” Wolseley UK operates two businesses under the Wolseley brand serving the trade market. Blended is the largest business within the UK, generating 84% per cent of its revenue and provides plumbing and heating products, air conditioning and refrigeration products. It also provides specialist above ground drainage products. In the year ended 31 July 2018, the business generated revenue of $2,568 million and trading proﬁt of $73 million. It employs 5,617 associates and has a national network of over 550 branches.

www.kandbnews.co.uk K&BNEWS OCTOBER 7

NEWS & VIEWS

MAKING HEADLINES

Sales increase and store expansion

IN BRIEF

Thomas Crapper retail sales up 50%

■ British Ceramic Tile intellectual property assets have been acquired by independent ceramic tile and natural stone importer and retailer Al-Murad. It includes the British Ceramic Tile and National Tile Week brands, along with the company’s website, social media channels and product designs. Based in Leeds, with a showroom and distribution centre, AlMurad operates around 70 stores and franchises across the UK. Read more at www.rdr.link/KI003

Huddersﬁeld-based luxury bathroom brand Thomas Crapper has reported year-on-year sales increase of 50% through retail outlets. It follows its acquisition in 2016 by Hartford Holdings, which also owns Trojan Baths. Thomas Crapper is a 158-year old business which is famed for its period styles, however the range has been expanded to include more contemporary designs including black cisterns and modern brassware. Since 2016, the range has increased from 50 to more than 250 products.. And the bathroom brand is now sold in 70 UK retail outlets – an increase of 50 stores over the past three years. In addition, it is exported to

■ Primaﬂow F&P has opened an 100,000-sqft distribution centre in Birmingham, replacing the company’s previous 40,000-sqft facility. The new hub is equipped with technology to help streamline the ordering and delivery process for its customer base. The distribution centre’s additional capacity will also enable the company to hold stock ‘buy-ins’ and increase availability to customers nationwide. Find out more at www.rdr.link/KI004 ■ Mira Showers has just won a Red Dot Award for its Mira Mode Maxim digital shower. The Mira Mode Maxim has been developed to offer a variety of spray combinations, through its dual outlets, which includes a 300mm deluge showerhead with an “easy-clean”, removable central mist core. It is the seventh Red Dot Award for the company, with its previous award presented for Mira Mode in 2017. Find out more at www.rdr.link/KI005

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Belgium, Germany, Hong Kong, USA, The Netherlands, Spain and The Republic of Ireland. Managing director Paul Dwyer commented: “When we bought Thomas Crapper we knew we’d hit upon a gem of a business. “There is so much affection and loyalty for the brand, but there was huge scope for development. “Whilst we want to remain true to the company’s roots and intend to continue providing the classic, heritage pieces the brand is

famous for, we have ambitious plans to become a household name that goes far beyond that.” He continued: “Ultimately we see Thomas Crapper becoming a lifestyle brand, and we are beginning to make headway with that. We’ve introduced tiles, bathroom furniture and a candle and fragrance range, which includes hand wash lotions and soaps. We’ve expanded the product range enormously and invested in improved branding and high quality brochures to showcase the new look Thomas Crapper.” Dwyer concluded: “We’ve got every intention of Thomas Crapper becoming one of the country’s biggest brand success stories over the coming years, known not just for its British heritage but its Yorkshire roots too.”

Company also expanding warehousing

Insignia Showers reports record growth European shower cabin manufacturer Insignia Showers has reported record growth over the first half of 2019, with a sales increase of 47% on the previous year. The company cited the growth came from its second Generation showers, which were launched less than a year ago. And Insignia Showers has planned a “major expansion” in its shower cabin range for late 2019, in anticipation for 2020 demand. To support its growth and expansion, Insignia Showers has also announced plans to expand its warehousing by 50,000sqft for its UK-based operation. CEO of Insignia Showers Leon Maclean commented: “This is a

marvellous year for us so far. All major players in the bathroom industry now sell Insignia products and the knock on is, of course, the extra revenue they have gained from this as well.” “Our expansion in warehousing allows stocking a great deal more product and what used to be a build to landed time scale of 13 weeks, is now greatly reduced to around 28 days.” He continued: “Brexit is, of course, a very large issue for all of us. We thought long and hard about worse case scenarios over the last two years, giving a greater degree of company stability and security over potential no deal EU markets we currently exist in.” He added: “In addition to our

most successful year ever, we are also proud to announce future build contracts have now been secured forming a multi-million pound commitment over the next 24 months. “This we see as commitment to both our level of faith in the UK bathroom market, our retailers, and very importantly, job security for our great teams, both in the UK and overseas.”

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Installations fall with slight growth in market value

First dip in kitchens in decade

According to JKMR Overview Report of the kitchen market, it will see its first dip in sales in a decade. It stated kitchen installations reached their peak in 2007, which matched figures in 1988, but declined after that time with a flattening out of sales in 2012. Kitchen installations returned to growth for the following six-year period, although rates were

slowing, but JKMR says the number of kitchen installations will decline for the ﬁrst time in 10 years. However, there will be a slight increase in total market value with a projected increase of 1.4% in 2019. Although this ﬁgure is lower than the previous two years of 3.3% in 2018 and 6.25% in 2017. Kitchen specialists saw value performing better than volume sales and JKMR said the lower end of the market suffered from the expansion of Wren Kitchens. However, the market research company also stated independent retailers remain the largest sector in terms of market value. For a copy of the JKMR Report , contact Jayne Barber at jkbarber1965@live.co.uk.

Ex- Kingfisher director takes on bathrooms

Kitchen category director leads Bathstore Home improvement retailer Homebase has appointed Ian Penney as director of Bathstore. It follows the acquisition of retail chain Bathstore by Homebase in July 2019, in a move to strengthen its bathroom offer. As director of Bathstore, Penney will take direct responsibly for the concession roll out into Homebase, its digital offering and the home improvement chain’s bathroom category. He will be part of the Homebase senior leadership team, reporting into the CEO of Homebase, Damian McGloughlin. Having started his career as supply chain analyst with B&Q, Penney has 13 years’ experience of senior retail experience.

Most recently he was group category director of Kitchens for Kingﬁsher, responsible for its strategic direction across seven European countries. Damian McGloughlin, CEO of Homebase, said: “We are delighted to welcome Ian into Homebase as Director of Bathstore. “Ian’s leadership qualities and experience of delivering a customer-ﬁrst approach will be instrumental to the business as we look to strengthen our showroom offer to customers.” Penney, said: “We’ve got a really exciting opportunity to reinvigorate Bathstore as we continue to run standalone stores and start to introduce concessions into Homebase.”

NEWS & VIEWS

MAKING HEADLINES

Out & about Grohe took its Experience XXL Truck to Bournemouth Air Festival to educate consumers on sustainability and filter water taps Bathroom manufacturer Grohe participated at Bournemouth Air Festival to educate consumers on ﬁlter water taps, promote sustainability and raise awareness of its brand over the four-day event. Parked next to the pier, the Grohe Experience XXL Truck showcased the company’s wide array of products, spanning ceramics, showers and taps. Staff helped educate the public and handed out ﬁltered water from its Grohe Blue Home taps. The truck was also the meeting point for a daily beach clean, which the company promoted on social media using the hashtag #plasticfreebournemouth, as well as a hub of activity for childrens’ games. View our exclusive video interview with training manager Chris Penney at www.rdr.link/KI005

10 OCTOBER K&BNEWS www.kandbnews.co.uk

NEWS & VIEWS

PEOPLE

Position filled Appointments and promotions across the industry

BUSHBOARD

(Hons) Degree in Retail Marketing, she started her career in the industry as a kitchen designer at Howdens. Scaife has also worked for brands which include Danesmoor, Levantina Group and Cosentino. Speaking about her role Becky Scaife said: “I’m thrilled to be joining the UK’s leading worktop manufacturer at such an exciting time.” She joins the existing account managers Clare Francis, Dale Miller and Dave Goode and is pictured with sales manager Nigel Machin.

ABODE

CAESARSTONE

Manufacturer of laminate and solid-core worksurfaces Bushboard has expanded its sales team with the appointment of Becky Scaife as key account manager. She joins the company from Porcelanosa and will cover the South East, South West and Midlands regions. Scaife will assume responsibility for distributor support as well as secure new partners for Bushboard’s worksurface and splashback collections. Having graduated with a BA

With product design and development at its heart, Abode has strengthened its technical and design team with the appointment of Aime Mbodi as technical assistant. With a degree in Design Engineering, he joins Abode from B. Braun Medical in Sheffield. In his new role with Abode, Mbodi will work alongside Paul Illingworth and Mark Staweczny in developing products for the sinks and taps market and helping with technical document creation.

Quartz surface manufacturer Caesarstone has appointed three additional area managers to its growing sales force. Elizabeth Clarke is area sales manager for Cheshire, Staffordshire, North Wales and the West Midlands and Lucy Williams is area sales manager for North West Midlands. Completing the trio, Charlotte Wainde (pictured) has been employed as area sales manager for the East Midlands. See the full story at www.rdr.link/KI006

KELLER KITCHENS

BEKO

ROPER RHODES

KUDOS

Dutch furniture manufacturer Keller Kitchens has appointed Tim Spann as national sales manager for the UK. He has joined the Keller team from Teka UK, where he held the position of brand trading manager and played a key part in the development of the company. With plenty of experience in the kitchen industry, Spann will lead the sales team.

Appliance brand Beko has announced the appointment of operations director, Andy Parkin. He will lead and drive efficiencies in the supply chain, customer services, the engineering programme, logistics and after-sales services. Parkin joins the company from Samsung’s European HQ, where he was European operations director.

Bathroom supplier Roper Rhodes has appointed William Steele as operations director. He joins the company from Bob Martin, where he was operations director, and has a background in international supply chain management. Steele will be responsible for purchasing, supply chain and warehouse services, transport and health and safety.

UK shower products manufacturer Kudos has promoted Simon Donnelly to the newly-created role of new product development manager. He joined the business as a mechanical designer. Donnelly has worked in new product development across a range of industries including architectural metalwork, playground equipment and transportation.

12 OCTOBER K&BNEWS www.kandbnews.co.uk

NEWS & VIEWS

YOUR THOUGHTS

TOP PRODUCTS

HE NS& TC K ITH ROOMS NEWS BA

MOST WANTE AWARD

Most wanted

Senior designer at JS Geddes Joanna Geddes selects her favourite products from our September issue and explains why they have caught her eye

1. Neff

2. MIELE

3. VALDAMA

Neff has cleverly combined the sleek look of the more contemporary induction hob with gas cooking on the N 70 T29DA69NO. It features FlameSelect technology, which is claimed to offer more accurate and consistent cooking results. The digital display adds a modern twist to the traditional gas hob, along with a residual heat indicator to increase the safety of the appliance. Download line drawings and technical speciﬁcations of the N 70 T29DA69NO at www.rdr.link/KI010

The Generation 7000 collection of Miele appliances has drastically changed domestic life, with the Home Conn@ct function. It means the dishwasher can be started no matter where you are. It also features AutoDos, which automatically selects appropriate resource use, and a PowerDisk which contains a month’s worth of detergent. With an A+++ -10% energy rating, it means the appliance is not only practical but efficient too. Find out more technical details at www.rdr.link/KI011

The Acquerello basin range from Italian bathroom manufacturer Valdama features a whole host of stunning pastel colours with contrasting drain covers. They are all available in a choice of matt or gloss ﬁnishes, so offer versatility to any space. The countertop design of these sinks creates an eye-catching and minimalist look for any modern bathroom, offering more space surrounding the basin as well as storage underneath. Discover more details at www.rdr.link/KI012

16 OCTOBER K&BNEWS www.kandbnews.co.uk

NEWS & VIEWS

TALKING SHOP

Squad goals Business consultant Toby Griffin offers a pitch side view on what it takes to avoid relegation and top the league of kitchen and bathroom retailing Football - like most things in life - may seem simple, but on closer inspection is far from it. Isn’t it just a case of scoring more goals than the other team, then you win the match? Well, yes it is that straight-forward, but how this is done is far from it. Do you attack, do you keep possession, do you tackle hard, do you defend and then take the opportunity to counter-attack?

The 4-4-2 formation I wonder if other football fans have a habit of drawing analogies from the sport and applying them to their own business? The team’s formation is a fascinating one. Now we all know about company structures (generally perceived as a pyramid hierarchy, with the people doing the work at the bottom, and the people making the decisions at the top), but I’m talking about work-ﬂow. Let’s look at a classic 4-4-2 formation:

So the goals are scored mainly by the sales/designers, with support given by the staff such as junior designers, lead-takers, marketing - and the admin function of the office. There have been plenty of kbb companies which have had huge and rapid sales growth, but conceded too many ‘goals’, which has led to their demise. Warehouse/logistics/installation staff are there to provide a ‘defence’ against costly mistakes and embarrassing own goals and make sure ‘goals’ deliver a win. Admin is vital helping the ‘defence’. While the goalkeeper is played by customer service, as it ‘catches’ shots (problems) before the hit the ‘back of the net’ (i.e. spiral into disasters).

Changing line-up What about a company that doesn’t install? Perhaps a 3-4-3 formation is best:

Customer Service

Warehouse

Installer

Delivery

Support

Admin

Support

Sales/designer

18 OCTOBER K&BNEWS www.kandbnews.co.uk

Warehouse

Admin

Delivery

Support

Sales/designer Sales/designer Sales/designer

In this instance the installer roles are replaced by an extra delivery role, and there is now space for an extra sales/designer to bang in the goals! But having that one less player in defence makes the requirement to attack all the more necessary. (To continue the analogy, not offering installation makes your business’s offering more easily comparable with others’, and so the sales function needs to work harder as a result).

Transfers and injuries Can your business change formations when needed? There may be injuries (absences), transfers-out (departures). Your team may have conceded a couple of goals, and needs to go on the attack quickly; or some gilt-edged opportunities arrive in quick succession, and sales/designers can’t keep up with the demand. Alternatively you’ve scored a few goals, but the opposition is piling on the pressure and the defence is stretched, so everyone has to help. This is when you look to your staff to be adaptable, motivated and willing to do what it takes to get the win for the team. Is this your business and your team? Crossing sports for a moment, there is a great quote from legendary basketball player - Michael Jordan: “Talent wins games, but teamwork and intelligence wins championships”. There are plenty of ‘Flash Harry’ sales/designers that ‘score the goals’, and take the plaudits; but to be successful there must be a team behind them. Scoring more goals than you concede sounds simple but the team must work to achieve it.

KITCHENS

HIDDEN EXTRACTION

Air styles We take a look at the advantages and disadvantages of concealed extraction for kitchen designers

1 20 OCTOBER K&BNEWS www.kandbnews.co.uk

2 Inline with the development of the open-plan kitchen, concealed extraction has grown in sales. While the coveted architectural spaces can showcase appliances, they also support the necessity to reduce visual obstacles, Chairman of AirUno Geoff Baker says: “Hidden extractors are the perfect solution in minimalist and openplan kitchens as they enable clear sightlines, maintaining the homeowner’s chosen aesthetic while also delivering efficient extraction.” But it’s also a case of being not seen and not heard to match the requirements of a kitchen, which is an integral part of the living space, and here concealed extraction wins again. Category manager of Kitchens at Miele GB Neil Pooley comments: “In addition, hidden or built-in extractors offer a reduction in operating noise. Quiet but powerful extraction is vital for openplan kitchens to ensure that cooking vapours are removed from the room leaving the space free from grease and odours.” It also shouldn’t be forgotten, concealed extraction can also offer real solutions to kitchen planning restrictions, as Neil Pooley continues: “It’s also ideal for use on an island or where there are high ceilings, as if the distance from hob to hood passes 1300mm, grease particles become too heavy to remove and drop back down into the kitchen making the hood ineffective.” In fact, such has been the popularity of concealed extraction, communications manager at Franke Jeannette Ward exclaims: “Hidden extraction accounts for the majority of our [hood] sales.”

Popular built-in

1. NOVY

There is a wide array of concealed extraction for kitchen designers, each with their own advantages. Joining the built-under or built-in cooker hoods has been the flush-fitting ceiling hood and downdraft extraction which has developed into venting hobs. Despite the growing choice of concealed extraction, in terms of volume sales built-ins remain a first choice. Jeannette Ward of Franke points out: “Built-in and build under remain the most popular choice for [concealed] extraction because it’s the most flexible design-wise and often the most cost effective option that can suit a wide range of projects. In new build, where space is at a premium, it’s the most popular type of extraction as it can be seamlessly connected in a run of cabinets in a gallery or compact kitchen.” And Geoff Baker of AirUno agrees built-in extraction is a great space-saving solution, adding: “Built-in extractors are particularly useful as they can be installed inside existing cabinets, offering an additional benefit in kitchens where space is at a premium.” In fact, product manager of Caple Luke Shipway says this is reflected in his company’s sales, stating: “Currently our most popular hidden extractor family is [built-in extraction] Storm, which is also the fastest-growing type of hidden extraction.”

Novy Fusion Pro features a retractactable glass canopy hood and a slim motor integrated within a shallow overhead cabinet. The three-speed hood features touch controls, and can also be activated using an optional remote control or via InTouch controls on a corresponding induction hob. See more details at www.rdr.link/KI013

Using ceiling space However, at the more premium end of unobtrusive design, the ceiling hood has become a key option for where the height of the

2. MIELE As part of its SmartLine collection of appliances, Miele offers the CS 7612 Induction Hob with CSDA 7000 FL Downdraft Extractor. With an A+ energy rating, the extractor can be used with ducted or recirculated options. Download the pdf at www.rdr.link/KI014

3. WHIRLPOOL Measuring 900mm the Whirlpool W collection downdraft model (WD0 93F BK) extracts up to 603m3/h. It features three settings, operates at maximum noise level of 68dB and can be used for ducted or recirculated installations. Find out all the features at www.rdr.link/KI015

“Built-in and build under remain the most popular choice for [concealed] extraction because it’s the most flexible design-wise and often the most cost-effective option that can suit a wide range of projects.” www.kandbnews.co.uk K&BNEWS OCTOBER

KITCHENS

HIDDEN EXTRACTION

ceiling from hob and cavity space for ducting allows. They have the advantage of not using valuable cabinet storage space. And, while downdraft models may appear the media darlings, appliance manufacturers are still working hard to develop the ceiling hood category. Product manager of ventilation at BSH Home Appliances Sean Liddle explains: “With our ceiling hoods, an important innovation is hob-to-hood control, where you have a Wi-Fi enabled hob and a Wi-Fi enabled hood. They can connect together so the hood can be controlled from the hob or from the Home Connect app via a smart device.” He continues explaining how voice control is the most recent innovation in ceiling hoods. Sean Liddle continues: “This year, our new ceiling hood launches feature Home Connect, from mid-level extractors all the way up to premium models. This means that if someone is cooking and their hands are dirty, they can ask Alexa to turn on their hood to a particular extraction rate, for example.” And Neil Pooley also points to the important of voice control, driven by the rising popularity of smart home assistants, such as Alexa, which is also available in its downdrafts: “For example, Miele’s induction hob with integrated extractor features exclusive Conn@ctivity 3.0 technology which automatically regulates the power of the hood depending on the hob setting.”

Downdraft darlings Undoubtedly the star of the show has most recently been the downdraft extractor, which removes grease, steam and odours at source. And this has further evolved into the all-in-one venting hob. What started out as a niche appliance made by specialist manufacturers is now part and parcel of major appliance brands, with the likes of Smeg having now launched its Hobd venting hob. Product manager of Smeg Lucy Dunstan comments: “New discreet extractor hoods that are integrated within the hobs are the latest to market, which we feel offers something better for our consumers. Users will be able to place the hob in front of the window (if they wish) or even under eaves with low ceilings. As well as this, having the hood in the hob opens up more space for hanging cupboards.” It’s no surprise then venting hobs are not only growing in popularity but are numbered among the best-selling extraction appliances for manufacturers. Geoff Baker comments: “Our Combi-Flow 800 one-piece hob and extractor is our most popular model, as it was in 2018. There’s nothing to suggest its popularity is waning, so we expect it to be among our best sellers again in 2020.”

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5 4. AIRUNO The Combiflow 800 venting induction hob combines a four zone hob, with two bridging zones and a built-in central extractor. It offers an extraction rate of up to 600m3/h. Download the manual at www.rdr.link/KI016

5. CAPLE

6. FRANKE

Sitting within a bank of wall units, the FSCHSS8 has three speeds and is controlled by push buttons. It has a maximum extraction rate of 184m3/h, operates at 60dB and is available with a recirculation kit. Discover the full specification at www.rdr.link/KI017

Featuring adaptable LED illumination, the Mythos Ceiling Flat Hood FMYCF 906 features a white glass panel that can switch between task and ambient lighting. The 900mm wide hood has three speed settings and an energy rating of A+. Find out more at www.rdr.link/KI018

EXPERT VIEW NOT SEEN; NOT HEARD Country manager of Novy UK Owain Harrison looks at why designers should consider premium extraction – even if it’s not on show

8 Ultimately, then, will the all-in-one venting hob slowly overtake all concealed extraction sales? Channel controller of KitchenAid Lee Collett says there is a chance: “As ventilated induction hobs continue to develop, it seems sensible to suggest that they could become the first choice for all concealed extraction.” And Geoff Baker agrees, but adds: “Possibly but there are too many different kitchen designs and styles for one type of hidden extractor to be utterly dominant.” In fact, there are installations which just aren’t suited to hobs with integral extraction, as Jeannette Ward explains: “Venting hobs are a neat solution to extraction but for optimum performance they should ducted to the outside via pipes in the floor. This makes them most suited to new build or self-build projects because they need pre-planning especially for an island unit, rather than new kitchen re-fits which account for the bulk of RMI [repair, maintenance and improvement] sales.” She adds: “A venting hob is earning its place as an extraction option but is only part of the overall mix and is unlikely to dominate.”So,

7. KUPPERSBUSCH The two-in-one induction hob, K-Series 8 – KMI9850.0, features a ventilation grid which can be personalised in six colours. It includes the option to add self-cleaning filters with plasma technology. Find out more details at www.rdr.link/KI019

8. WESTIN Harmony is an induction hob and integral extractor with a G5 induction hob with touch controls and bridging function, a SEM 12 plinth motor and ducting to the plinth. It comes with a four-speed touch control extractor. Discover detailed specifications at www.rdr.link/KI020

accomplished kitchen designers will familiarise themselves with all the options of concealed extraction to study the advantages, disadvantages and technological advancements of the appliances. In doing so, it will ensure they select the best method to meet the interior fashion choice of the consumer and functional demand of the room.

Having spent the last two years setting up a major network of premium kitchen specialist partners, I have developed a far better understanding of the nuances of designing a kitchen and the importance of extraction as part of that design. Whether it is a compact galley style or an open-plan kitchen in a continuous lifestyle space, the cooker hood or extractor is always a major part of the initial thinking behind the design - and it has to be, as in most cases it is a legal requirement. So, if your client is set on an on-trend clutter-free kitchen design, a concealed extractor is likely to be the best option but it needs to be functional in terms of grease removal and it must be quiet. In a marketplace where concealed extraction is around 60% in the UK, this is very important, but particularly for premium kitchen designs. But, if the appliance isn’t going to be seen, why not just install a cheaper model? If you do, it is likely to be far noisier and less effective than a premium version. Out of sight isn’t going to be out of mind when the product isn’t doing its job and is making itself known to the room every time it is switched on. The best concealed option is the one that is not seen, and not heard either. Novy invented the silencer for cooker hoods and every concealed extraction model that we make is always quieter than your cooking. In a smaller kitchen, built-under canopy models are ideal, and there are a number of options for installation within slim cabinetry, like the Novy Fusion Pro, which has a spaceefficient slimline motor and stunning touch controls embedded in the glass canopy. For larger kitchens with islands, flush-mounted ceiling hoods with or without mood lighting are ever popular. Of course there are the latest vented hobs, although none offers the true conceal/reveal of the combination induction hob and downdraft extractor, where the ventilation tower is completely hidden within the surface of the hob itself until required.

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KITCHENS

PRODUCT ROUND-UP

just out 1

1. ABODE

2. CANDY

3. ILVE

Putting a contemporary twist on classic design, Abode has introduced a Belfast sink in stainless steel. It features a large capacity bowl; with an overall depth of 254mm and width of 465mm. Made from 1.2mm thick, 304 grade stainless steel with a brushed finish, it comes with a matching flush-plate overflow. An Orbit waste with fold-back basket is also included, along with all the necessary pipework for installation. Find out about the specification at www.rdr.link/KI021

Appliance manufacturer Candy has introduced steam-enhanced cooking, voice-command function and easy-cleaning functions to its latest range of built-in ovens. The Smart Steam models are designed to retain food’s natural moisture and make it easy to clean the cavity, and come with a dedicated app for recipes. The Connectivity models boast a voice command function and over 200 recipe ideas on an app and can be controlled remotely. Find out more about Smart Steam at www.rdr.link/KI022

In celebration of its 50th anniversary, Ilve has introduced the Ultra Combi Oven to the UK, which offers steam, microwave and conventional oven cooking. Users can mix and match cooking methods, which can be used at the same time, with the steam oven adjustable by 1°C and the conventional oven adjustable by 5°C increments. It features a TFT digital control panel and comes with a meat probe and triple glazed doors. See it as part of the Ilve Star Column at www.rdr.link/KI023

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5 4. BA COMPONENTS Bringing a darker look to kitchen design, BA Components has now introduced Anthracite cabinets. They are available to order fully assembled from the Complete Plus rigid kitchen offer and the InRail handleless offer, plus will be available in its ClicBox ready to assemble format. Featuring 18mm panel construction, 8mm solid backs and fully glued joints, Anthracite cabinets also boast FIRA Level H Certiﬁcation. Read more about it at www.rdr.link/KI024

5. BLANCO Blanco has launched the 3-in-1 Tampera Hot Tap which offers 100°C boiling water, as well as standard hot and cold water supplies. It features a child safe lever, insulated spout and comes with a 4-litre titanium boiler, which keeps the water at high pressure. For safety, a child-safe lock button must be pressed while simultaneously turning a rotary control knob before boiling water is dispensed. Read about all its features at www.rdr.link/KI025

KITCHENS

CONCEALED KITCHENS

Now you see it…now you don’t; why kitchens are out of sight but definitely not out of mind

When open-plan became a staple look for the home, kitchens were transformed into becoming a homogenous part of the ground floor interior. Hidden in plain sight, they were designed to blend into the environment creating a seamless transition from living to working space. Now this has been taken to the next level, as the kitchen can be installed completely out of view, and it is a growing trend in home design. Branch manager of Scavolini UK Vittorio Naldi agrees, saying: “We have seen the trend gather momentum.” And his view is echoed by head of operations at Rotpunkt UK Matt Phillips who claims “the trend for concealed kitchens is on the rise.”

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Suiting compact spaces With Britain reportedly having the smallest homes in Europe, according to the Royal Institute of British Architects, it’s easy to see how the space-saving benefits of hidden kitchens would appeal to consumers. Vittorio Naldi of Scavolini UK comments: “The addition of a hidden kitchen expands the look and feel of the living space.” And Matt Phililps of Rotpunkt comments: “Generally speaking, we find that concealed kitchens can come into their own in city apartments where a functional kitchen is a must and space is typically at a premium due to the desirability factor. This style of discreet kitchen can also appeal to property developers who are transforming older properties into student flats, bedsits or starter homes.” But kitchen designers would be mistaken, if they consider them solely as solutions just for smaller and more cost-efficient homes. Matt Phillips points out: “Although we might assume that concealed kitchens are most prevalent at

the entry level , changing lifestyles and households means you could find them at any level of the market.”

Offering premium aesthetics In fact, the concealed kitchen is equally at home in larger projects, offering a clean-lined aesthetic to an open-plan space. Managing director of InHouse Wayne Dance comments: “While concealed kitchens are ideal for small space refurbishments, we will see real growth in the luxury refurbishment market.” He adds: “Longer term, and following an expected path, sales will instinctively work back towards the mid-market.” Director of Eggersmann UK Daniel Bowler explains why the trend for concealed kitchens is taking hold in more prestigious developments: “Hiding the contents of the kitchen behind closed doors is obviously very beneficial in small spaces that can easily feel cramped otherwise. But it also creates a sense of harmony and

2. EGGERSMANN Hidden storage from Eggersmann gives a modern update to the traditional larder concept. Appliances are concealed behind closed doors and sliding worktop, combining marble Pietra Viva and Barrel Oak veneer. View the pdf brochure at www.rdr.link/KI027

1. PRONORM

The Proline kitchen combines Cubanit Gloss doors in organic green with End Grain Oak pocket doors in laminate. The pocket doors boast a safety feature to prevent them being closed while the concealed appliances are in use. Read about the technical specification at www.rdr.link/KI026

relaxation in larger open-plan environments that are not just used for meal preparation but for socialising and general family life too.” And area manager of Pronorm Don Ward agrees, adding: “Larger kitchens are often the hub for entertaining, so they can be used in the main kitchen area to enclose ovens and fridge freezers for a sleek and appealing aesthetic and to keep clutter out of sight when dinner or party guests descend.”

plan design, so the prep zone can be screened off from the dining area and essential cookware does not monopolise countertop space.” In fact, Wayne Dance of InHouse suggests designers “don’t think of this as a kitchen that is concealed, design it as a kitchen that is revealed. The very point of this concept is in having the freedom to choose when to access or conceal the kitchen space. Don’t imagine this to be a design short cut.”

Hidden and open

Accuracy and safety

Of course, designers can play with the idea of hiding parts of a kitchen, rather than feeling they have to slavishly adopt a completely concealed approach. Think of a hidden breakfast bar, such as the larder units now coming through in classic furniture. Head of operations at Brandt Design Julia Steadman continues: “The idea of a concealed kitchen can be appealing across the board. There is scope for bringing elements of the concealed kitchen into a more traditional open-

Although tempting to consider a closed off design is a simplified version of a kitchen on show, accomplished designers will be aware they require pinpoint accuracy and fulfil additional safety concerns. While considering plumbing and electrics early in the scheme is a given across projects, Matt Phillips reminds designers: “Double-checking measurements is vital, as there will be little leeway for error in a concealed design where every component must

3 3. SCHULLER Fully retractable doors are key to the concealed kitchen design, with the NX902 featuring glass matt bronze metallic and brushed tobacco knotty oak fronts. Read more about the glass range at www.rdr.link/KI028

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KITCHENS

CONCEALED KITCHENS

4 fit flawlessly behind closing doors.” And unlike kitchens which are on show, there are additional safety measures which must be considered. Don Ward of Pronorm points out: “If there are ovens concealed behind furniture doors, it’s essential that there is a switch or mechanism which alerts the user if the oven is left on should they close the doors. The safety switch should kick in and automatically switch off the oven.” He continues explaining ventilation is also key: “If fridge freezers are concealed behind doors then sufficient air venting should be allowed through the plinth to enable the unit to work correctly.”

Evergreen and growing Interestingly, the trend for concealed kitchens isn’t fleeting and these type of projects are becoming entrenched in home architecture. Industry experts agree. Managing director of Daval furniture Simon Bodsworth states: “In my experience, concealed kitchens are an evergreen design. The challenge likes in making sure that they are relevant to our kitchen and living spaces each time as lifestyles change.” And Julia Steadman of Brandt Design agrees, adding the concept is “revisited every decade.” However Don Ward believes there are lots of sales to come from hidden kitchen projects: “I think we are still in the early stages of the concealed kitchen look, even though the design concept has been around for a while. The most popular elements are large doors that will reveal and conceal cooking appliances. Most mainstream manufacturers are offering concealed elements within their range now,

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5 which will encourage wider awareness and consumer adoption of the style.” In fact, Matt Phillips of Rotpunkt UK advises designers to get up to speed with concealed kitchens, commenting: “I believe that having a good working knowledge or concealed kitchen design should be part of the kitchen designer’s repertoire, as open-plan and flexible living continues to evolve. Given the desire for increasing flexibility in terms of finishes, storage and layouts, a deep understanding of both open and concealed modular kitchen concepts is vital.” Hidden kitchens are anything but a disappearing act, so get up-to-date with what goes on behind closed doors.

4. SCAVOLINI Box Life is a modular storage system that can be customised to create linear, corner or U-shaped solutions for living spaces. It features retractable doors to conceal appliances or a laundry area, and a pull-out worktop for extra prep space. Find out more at www.rdr.link/KI029

5. DAVAL Part of its Langham urban kitchen furniture is the stone décor in a choice of light to medium grey Basalt and Slate (as shown) finishes. It is shown across a triple wall unit which houses a larder. Find out the technical details at www.rdr.link/KI030

LUXURY BATHROOMS

BATHROOMS

Grand masters Are luxury bathrooms still modelled on the world’s top hotels or are Instagram influencers taking over? We take a look at how designers can find inspiration and interpret this brief for more modest budgets

1 Luxury can be defined in many ways from expense, projects featuring opulent materials with exquisite detailing and an accompanying hefty pricetag, to the expanse of an impressive architectural space. It can also be denoted by time for those who have few moments to spare in a day. Sales and marketing director at JT John Schofield comments: “A luxury bathroom is a very subjective discussion and, depending on the individual, it could mean a number of different

things. It could be space, it could be the latest technologies, it could be the choice of brand, it could be the cutting edge of design or it could be that it is decked from top to bottom in marble!” But it could also be argued luxury is actually an experience. Senior category manager at Grohe UK Paul Bailey comments: “A luxury bathroom is about much more than the aesthetic but also the ambience and environment that the space creates for the owner.”

1. HOLBORN BATHROOMS The Knightsbridge is an aluminium-effect freestanding bath which is made from twinskinned acrylic. It comes complete with a waste and a lifetime guarantee. Find out more details at www.rdr.link/KI031

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BATHROOMS

LUXURY BATHROOMS

2 Insta-piration Unsurprisingly then, hotels that pride themselves on creating experiences have been the pinnacle of inspiration for bathroom projects with premium appeal. However, the gap is now narrowing between hotel and home design. Creative director of Edwardian Hotel in London Rob Seul spoke at Clerkenwell Design Week stating: “Hotel and residential [bathroom] design is almost interchangeable”, and pointed out home projects were already better than standard, chain hotels. His view is echoed by sales and marketing director of Holborn Bathrooms Michael Sammon who adds: “The world’s top hotels are still seen as inspiration for some of the most luxurious bathrooms in the world, but there’s stunning private properties out there that may outdo them when it comes to gorgeous bathrooms. While not widely accessible like hotels, glimpses are seen via social media.” And the impact of social media for inspiration has also been recognised by sales and marketing director of Lakes Mike Tattam: “Social media platforms like Instagram are rapidly becoming a place for

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inspirational design and ideas. We are noticing an increasing number of posts where homeowners, installers and designers are sharing images of their bathroom refurbishment projects which are often carefully considered and completed to a high spec.”

4 2. UNIDRAIN HighLine is Unidrain’s prize-winning shower waste, with a panel in a choice of finishes. Designers can also specify a tile to be inset into the panel, to match the surrounding floor. View the brochure at www.rdr.link/KI032

Wider definitions

3. VOGUE (UK)

The wealth of projects available at the touch of an app easily showcases what constitutes a luxury bathroom. The freestanding bath is very much in evidence, as Michael Sammon of Holborn Bathrooms states: “They are the epitome of luxury. Placing one in front of a large window or in the centre of the bathroom is an easy and guaranteed way to add grandeur.” And now there are models that will fit in the most bejou of bathrooms. Managing director of The Albion Bath Co Phil Etherden comments: “There are several small freestanding baths on the market. Our Tubby range, for example, can create a luxury deep bathing experience in a compact space.” And chairman of BC Designs Barrie Cutchie points out: “At BC Designs, several of our best-selling baths are available in

As part of a trio of textured finishes, Silver Crackle is shown on the Focus MD001 towel warmer. The mottled paint effects also include Copper Crackle and Bronze Crackle. Read about all the finishes available from the company at www.rdr.link/KI033

4. SANIFLO As part of its Kinedo brand of shower cubicles, Kinespace range offers a selection of enclosures for large and small spaces in a choice of 6mm and 8mm glass panels, all treated with anti-limescale coating. Chrome profiles feature across the range with some versions also available in Black or Copper. Read more about the range at www.rdr.link/KI034

BATHROOMS

LUXURY BATHROOMS

5 5. KALDEWEI

6. ALBION BATH COMPANY

The Nexsys shower tray is available in 17 colours, 20 sizes and with the option of three finishes. In addition, the waste cover offers a further five options, including a Polished Gold. Find out the technical specification at www.rdr.link/KI035

The Tubby Tub, short freestanding bath measures 1200mm in length and can be painted in Farrow & Ball or Dulux colours or specified in Burnished Gold, Iron and Bronze. It comes with traditional ball and claw-style feet. Discover more details at www.rdr.link/KI036

smaller footprints of 1500mm so that design doesn’t have to be compromised and that the same luxurious look can also be created on a smaller scale.”

“but large shower areas with flush shower floors that co-ordinate with the rest of the flooring are popular in luxury bathrooms, as well as large statement baths, either freestanding or built-in.”

Wider definitions

Neutral and natural

But what may have been the sole marque of indulgence, has now been joined by large showering spaces, dual basins, colours and textures, as a search for #luxurybathrooms, #bathroomgoals or #dreambathrooms on Instagram will reveal. Commercial director at Merlyn Barry Hoyne says: “One of the most popular ways to add a layer of luxury to your bathroom is by adding a beautifully designed large walk-in shower – even better if it is a double shower like our twin shower walls.” And he adds for projects restricted in terms of budget or space: “luxury is still more than attainable it just requires a little more creativity. Infold shower doors are a great space-saving solution.” Barrie Cutchie of BC Designs adds: “Every luxury bathroom needs a focal point that instantly hits you with awe when you walk in.” However he points out: “This would either be a bath or shower, as they are bigger pieces within a bathroom.” And head of marketing at Bette Sven Rensinghoff agrees pointing out: the choice of the products will depend on the client

However, it could be argued all luxurious bathrooms share similar requirements of décor to create a calm, neutral space to enhance a feeling of wellbeing. And for that, inspiration has been sought from the natural world. Director of Waters Baths of Ashbourne Lee Frost continues: “We are seeing a rise in the use or organic materials and earthy, nature inspired colour schemes, alongside a strong focus on wellness and relaxation. I anticipate this growing further into 2019 and beyond.” And managing director of Daval Simon Bodsworth points out the materials used to create the biophilic-inspired bathrooms: “Rich, warm-coloured woods are creating a coup in the bathroom this year and transform a bathroom from ordinary to extraordinary, bringing a touch of luxury right away.” And Phil Etherton looks to natural stone and metals, adding “Think along the lines of marble, cast iron and burnished metals. Many of these traditional materials also have modern alternatives, such as composites, which look just like the real thing but eliminate many of the disadvantages found with the originals.”

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7. BETTE Made from glazed steel, the BettePond Silhouette bath measures 1500mm in diameter. It is available in white and black and comes complete with a 30-year warranty. Download the catalogue and CAD data at www.rdr.link/KI037

BATHROOMS

LUXURY BATHROOMS

8. VITRA Designed by Terri Pecora, the Plural collection presents the bathroom as an informal living space. Organic-shaped elements can be combined to form a personalised setting, while a neutral colour palette brings a sense of warmth. Find out more about the range at www.rdr.link/KI038 “Grohe offers these finishes across the entire range of brassware from taps and bath fillers through to showers, flush plates and accessories. This will create a look of consistency and a finished quality to your project.” And sales director of Vogue (UK) Steve Birch agrees details are important: “It is often the finishing touches that make the difference between a ‘good’ and an ‘exceptional’ bathroom or living space.”

Glamourous heating Warmth can also be brought into the bathroom by the choice of brassware finish, which when colour-matched across hoses and wastes can add the finishing touches associated with luxury. Paul Bailey of Grohe comments: “To complement the bathroom landscape, consider an alternative to chrome when it comes to

specifying brassware. Metallic finishes such as brass and copper are a great way of adding colour in a subtle way and will add warmth to the space too, which is important when creating a luxury space.” And be points to the subtleties of graphite or nickel for urban-style bathroom schemes.

In fact, this attention to detail has even influenced heating for the bathroom, as Steve Birch continues: “Bringing a new level of ‘glitz and glamour’ to the bathroom, new heating solutions are having to keep pace with the likes of PVD coloured basins, metallic brassware and crystal accents seen across the fixtures and fittings.

“Social media platforms like Instagram, are rapidly becoming a place for inspirational design and ideas. We are noticing an increasing number of posts where homeowners, installers and designers are sharing images of their bathroom refurbishment projects.” These introductions are definitely influencing heating design and we plan to answer this new desire with a host of new, inspired sparkle finishes that transform an ordinary standard rail into extraordinary.” And he adds: “A sculptural towel warmer can really make a luxurious bathroom.” Completing the comfort factor of the bathroom environment, of course designers shouldn’t forget the essentials of lighting. Managing director of lighting supplier Industrville Marketa Rypacek suggests layered lighting to create a spa-like sanctuary, “creating pockets of light to create a relaxing, inviting atmosphere.” And she advises designers explore lighting beyond the confines of the bathroom, stating: “It’s worth remembering that there is no IP-rating

requirement for using lights in Zone 3 and beyond, so you don’t need to limit yourself to ‘bathroom lights’ for the rest of your bathroom.”

Digital personalisation Tailoring a bathroom scheme to the specific interior fashion tastes, lifestyle and budget, could therefore be considered the height of luxury. In fact Mike Tattam of Lakes comments: “It’s about personalising the space functionality and emotionally to suit lifestyle and comfort.” The ultimate way to individualise a scheme is using digital technology – from programmable showers through to smart, shower toilets. In fact, Geberit consumer marketing manager Holly Aspinall goes as far to say: “No luxury bathroom should be without the latest in bathroom technology. Our homes are becoming more and more connected and the bathroom is no different. Innovations such as shower toilets are designed to increase wellbeing and offer that luxurious experience in the home.” And managing director of Duravit UK Martin Carroll agrees: “Shower toilets are a great way to add a discreet form of luxury to the bathroom, perfect for anyone who appreciates hygiene, comfort and design.” While still very much in its sales infancy, smart

9. DURAVIT The SensoWash Starck e shower toilet features a lid and seat which can be electronically actuated, with adjustable heating. In addition it features four pre-programmed settings including Rearwash, and Comfortwash, with adjustable water spray intensity and wand position. Download the brochure at www.rdr.link/KI039

ADVERTORIAL FEATURE

BEAUTIFUL PRECISION – SHEER PERFECTION FROM KALDEWEI Kaldewei, superior steel enamel bathroom solutions manufacturer, has a sustainable portfolio of over 600 shower surfaces, washbasins and baths. All meticulously crafted from 100% recyclable steel enamel, ensuring long lasting quality and durability with a 30-year guarantee. Kaldewei’s extensive bath portfolio includes; showering baths such as the Puro Set Wide, compact baths such as the Cayono, which is perfect for small bathrooms, to the luxurious and elegant multi award-winning Meisterstücke collection – the epitome of technology and craftsmanship. “Meisterstücke”, which translates as “masterpieces” in English, is Kaldewei’s exclusive, premium collection of freestanding baths with seamless, fully enamelled panelling. Whilst, the left and right-side versions or the 3sided panelling solution offer further layout flexibility for your bathroom. Kaldewei has collaborated with multi awardwinning international renowned designer, Arik Levy to create the freestanding, fully enamelled

Meisterstück Emerso bath, which features captivating and extraordinary style elements. The Meisterstück Emerso has a high back rest and slightly rising edge which is like looking at a silk ribbon rolled in on itself. The bath is entirely made of Kaldewei’s superior steel enamel with seamless coating, flush-fitting waste cover and discreet overflow outlet. This Meisterstück, with matching washbasin, is a veritable masterpiece – in both artistic and technical terms. The unusual and captivating design elements makes a statement piece in any bathroom. The Meisterstück Incava by Kaldewei is equally poised, but takes a completely different design approach. Designer Anke Salomon has based the shape of this bath on natural, fluid contours. The distinguishing features of the fully enamelled, freestanding Meisterstück Incava bath is its ultra narrow rim and the unique, conical contour of the enamelled trim. Both lend the bath an extraordinary lightness. The contrast between the softly shaped interior and the geometrical exterior creates a new kind of elegance thanks to the delicate tension

Kaldewei Meisterstuck Incava

Kaldewei Meisterstuck Emersa between straight and gently curving lines. A waste and overflow cover, enamelled in the same colour as the bath, is indicative of the designer’s eye for detail. Kaldewei can deliver the perfect solution for any bathroom design. www.kaldewei.co.uk 01480 498053

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BATHROOMS

LUXURY BATHROOMS

“It’s a false economy to think a luxury bathroom needs to have a large area and a big budget; it’s possible to create the aura of luxury even in the smallest of bathrooms.” 10. GEBERIT Featuring ﬁve shower settings, the Aquaclean Sela boasts an oscillating spray and automatic nozzle cleaning. The rimless pan also boasts a Turboﬂush and an orientation light. View the video at www.rdr.link/KI058

11 10

11. MERLYN

12. GROHE

Designed speciﬁcally to save space, the Arysto 8 infold door opens into the enclosure. As the name suggests, it is made from 8mm thick glass and boasts Mershield StayClean protection. See the video at www.rdr.link/KI059

Brassware manufacturer Grohe offers Perfect Match, with the same ﬁnish offered across all brassware, including waste traps and shower hoses. See all the colours in the Essence collection at www.rdr.link/KI60

technology is becoming more proliﬁc with more accessible pricing. Mike Tattam of Lakes comments: “The price of smart home connectivity is dropping rapifdly, and already smart homes ‘know’ when their owners are on their way, turning the heating and oven on, personalised lighting and music and so on. The shower and bathroom will be part of this revolution.”

Creating own luxury But whether entrenched in the digital or analogue world, a luxury bathroom can be achieved for a Knightsbridge townhouse through to a terrace in Keighley. Adam Teal of Kaldewei comments: “It’s a false economy to think a luxury bathroom needs to have a large area and a big budget; it’s possible to create the aura of luxury even in the smallest of bathrooms.” It simply means the designer may need to be more creative with space and budget. John Schoﬁeld of JT concludes: “Regardless of the shape or size of the room, by using design, products or technology wisely, bathrooms can deliver in any space if the design is good enough.”

40 OCTOBER K&BNEWS www.kandbnews.co.uk

BATHROOMS

PRODUCT ROUND-UP

just out 1 2

3 1. GROHE

3. GLASS DESIGN

Bathroom manufacturer Grohe has introduced SmartControl shower bundles for its one function models, to offer concealed showering at a more affordable price point. The bundles comprise a Tempesta 110 shower head, a Rapido SmartBox, shower outlet elbow and a Grohetherm thermostat with a one button interface. Watch the video on SmartControl at www.rdr.link/KI040

The Marea basin has been designed by Karim Rashid for Glass Design and features his signature style of graphics and patterns to create the illusion of movement. The countertop crystal basin measures 400mm in diameter and 150mm high. It comes in Lavender (shown), Powder Pink, Sage Green, Sky Blue and Yellow. Download the technical data at www.rdr.link/KI042

2. AQATA

4. CROSSWATER

Showering surround manufacturer Aqata has launched a reeded glass wetroom panel, the DS402, as a modern twist to a modesty screen. The 10mm clear glass lets the light into the showering area but offers a slight blurring effect. With a smooth interior and reeded exterior, the DS402 panel can be framed in Chrome, Matte Black or Polished Gold. Find out more details at www.rdr.link/KI041

Adding to the Vanguard collection, Crosswater has introduced the Marvel range of bathroom brassware. It includes monobloc taps, bath ﬁllers and shower valves, which includes the recessed design Crossbox to reportedly offer a quieter showering experience. Marvel comes in a choice of Chrome or Matte Black ﬁnishes and can be co-ordinated with accessories. See all the items in the range at www.rdr.link/KI043

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6 5. CD UK Corian basins and wash troughs form part of the curated Primo collection, available in the UK through distributor CD UK. The basin range comes in round, oval and rectangle models in Glacier White or Neutral Concrete as standard, or can be ordered in any of 100 colours. All the basins can be integrated into a Corian vanity top or used as countertop models and come with a concealed overﬂow and colour-matched, pop-up waste. Find out the technical speciﬁcations at www.rdr.link/KI044

6. KUDOS Based on its Original Collection, Kudos has introduced Original6 shower doors and enclosures. As the name implies, Original6 doors and enclosures feature 6mm toughened safety glass throughout and have been increased in height to 1950mm. The collection includes a range of pivot, straight and curved sliding doors and side panels to suit both recessed and corner installations. Explore the Original6 collection at www.rdr.link/KI045

www.kandbnews.co.uk K&BNEWS OCTOBER

STORAGE AND MOVEMENT

NECESSITIES

Hide away We take a look at how designers can create practical and efficient working space behind closed doors With a third of consumers dissatisfied with storage in their kitchen, according to a recent study by the Furniture Industry Research Association, it’s no surprise designers are increasingly concerned with what goes on behind closed doors. Considering the quantity of storage and positioning to make the space accessible and workable should be second nature for those accomplished in kitchen design. Managing director at Inhouse Wayne Dance explains why: “The kitchen has higher demands for storage than any other space, with other rooms requiring little more than purposedriven solutions.” He continues: “Not only do we store, cook and eat food, we must house pots, pans and crockery, alongside a multitude of appliances. And then we socialise with friends, spend time as family, complete numerous tasks that could include laundry, cleaning and pet care. In modern households, many of us will use the kitchen as an occasional work space.”

Pull-out shelves But with the correct storage, designers can create an oasis of calm in what could be a chaotic environment. And now, more than ever, there is a wide array of storage solutions to suit spatial requirements of room layouts and consumer needs. Storage solutions combined with movement systems means kitchen contents can be stored out of sight but accessed when required. Think Kessebohmer’s pull-down shelf, Le Mans pull-out corner shelves and the Hettich LegaDrive which will raise contents of a corner cupboard to worktop height.

1. SCHULLER This pull-out shelf from the latest Schüller. C collection creates additional and optional space when needed. It comes with a glass roller, so clutter can be concealed and accessed with ease. Find out more information at www.rdr.link/KI046

1 www.kandbnews.co.uk K&BNEWS OCTOBER

NECESSITIES

STORAGE AND MOVEMENT

2. LOCHANNA KITCHENS Measuring 1000mm wide, the butler’s pantry features shelving, drawers, optional doormounted spice racks and wicker baskets. It is available in the Grained, Clarkwell and Georgian Collections. Download the brochure at www.rdr.link/KI047

3. BLUM Measuring 300mm wide, the Space Tower Slim features four drawers and an optional openfronted design. Each drawer offers 40kg carrying capacity, totalling 160kg for the unit. Watch the video at www.rdr.link/KI048

2 Of these Wayne Dance comments: “The Le Mans corner unit remains the most popular movement component, with demand unabated. The internal corner remains the most difficult area to access in any cabinet, so this pull-out shelving solution instantly creates usable space.” He offers some statistics on sales of the wirework, adding: “Our Schuller retailers now fit a Le Mans unit in almost every U or L-shaped kitchen installation.”

Loving larders

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And joining the more traditional wirework, some may say even replacing it, is now the fashion for larder units. And this is evident across more classical ranges with the introduction of pantries, as well as contemporary inserts such as Blum’s Space Tower. Simon Bodsworth, managing director of Daval, agrees: “Tall larder options like a full-height, tambour dresser, butler-style pantry or integrated side board with larder unit are proving popular additions.” And Wayne Dance explains why: “Solid sides and non-slip shelf trays provide unprecedented practicality. Fully height adjustable, small, large or heavy items can be stored securely and accessed in the most proficient manner.”

These larders can stow significant amounts, with widths of up to 1200mm and pull-outs offering up to 70kg a shelf. With pull-out runners, these larder units also aid accessibility as users can reach items from the top of the drawer. And further exploring storage space, in small areas, Blum has even introduced a Slim version of its SpaceTower, to fill a 300mm void but with the capacity to hold 160kg. Blum UK marketing manager Lisa Robinson says: “Our Space Tower Slim aims to help retailers, designers and specifiers show the ultimate space-saving storage to their customers, ideal for today’s multifunctional kitchens and smaller, urban living spaces.” And certainly, this is a trend that Wayne Dance suggests kitchen designers look at: “It’s important to consider that there are now more single person dwellings being built, which are smaller than the past builds. Equally, there is an increase of builds in more desirable locations, such as river views or dockland settings with premium square footage pricing, which means there is a much higher demand for cleverly skilled planning.” At the other end of the scale, polarising kitchen storage trends, Simon Bodsworth of Duval also believes there will be a growth in large, larder units: “The market is showing a

4. HETTICH The Red Dot Award-winning WingLine L allows doors up to full height to fold outwards. It is available with push-to-open for handleless furniture and pull-to-open for handled kitchens. See the video at www.rdr.link/KI049

“The Le Mans corner units remains the most popular movement component, with demand unabated. Our Schuller retailers now fit a Le Mans unit in almost every U or Lshaped kitchen installation.”

4 preference for double door larders and I feel this will gain more traction as organisational furniture in the kitchen continues to grow in popularity. So look out for more storage and movement components in this area.”

Don’t forget drawers With the introduction of such a wide choice of storage components, designers shouldn’t forget the ‘humble’ drawer. Marketing manager of Hettich UK Colin Patterson continues: “Drawers are proving to be the way forward, as they allow divided, accessible storage for the wide variety of items kept in kitchens and utility rooms.” And he offers an insight into what the company is working on, adding: “Watch out next year for a new drawer system from Hettich. It takes the platform concept a step further by offering two runner options for the same system, but based on identical templates. It will drive the market with its significant new decorative options but remain true to the trend for thin walls, which are the desired aesthetic for kitchens.”

Making a move Of course, the ability to store heavy loads is one part of the equation but to guide laden drawers

and larders, manufacturers have had to create hardworking movement systems. These span mechanical push-to-open and electrical operations and are particularly useful for guiding large drawers and doors, used to carefully conceal the array of organisational systems. With a growing trend towards concealing entire zones of the kitchen behind doors, manufacturers have responded by offering a choice of door opening systems, such as Hettich’s Red Dot Award-winning WingLine L. It allows doors up to full height to fold outwards and reveal the storage behind. Colin Patterson of Hettich UK comments: “It is a practical and more economical solution than pocket doors for the hidden kichen trend. It is ideal for concealing shelving, a drawer system or chef’s pantry.” He adds: “The intrusion into the room is far less than with a single, hinged door for the same opening but access is more complete than with a sliding door.” But what could be interesting is the impact of the smart home, on the movement systems of the kitchen, as head of operations at Brandt Design Julia Steadman states: “I predict that as home automation increases and smart home technology becomes embedded in the kitchen

that this will present new opportunities for storage and movement, previously unchartered.” Certainly, designers must ensure the kitchen aesthetics mirror the lifestyle of the consumers and create the aspirational look they aspire to achieve in their home. But, it must be functional too. By considering what goes on behind closed doors, as well the kitchen’s outward appearance, accomplished designers will ensure the ‘brains’ of the operation will be more than a match for its beauty.

5 5. VAUTH-SAGEL An alternative to a classic kitchen drawer, Vauth Sagel now offers the VS Sub Basket in a 900mm wide model. It has an open front for display purposes. Read more information at www.rdr.link/KI050

www.kandbnews.co.uk K&BNEWS OCTOBER

DESIGN

SME EXPERTISE

Design know-how UNDERSTANDING TECH World first in cooking tech Miele has recently introduced the Dialog oven with what it claims to be a world-first in cooking – MChef technology

Whether you’re a novice or an experienced designer and just want a refresher, here we offer in-depth knowledge on products, materials, applications and planning. So you can design your clients’ projects with confidence

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Developed by Miele over the last seven years, the Dialog Oven offers passionate home chefs and early adopters new technology to cook at home. It features MChef Technology, which combines conventional heat, energy transference and intensity levels to cook a complete meal without having to add or remove items throughout the cooking process. In addition, to traditional baking and convection methods it uses radio frequency – similarly to a microwave – but it also monitors how much energy the food absorbs and responds accordingly. It talks and listens to food – like a conversation – hence the name of the oven.

Energy inside Now for the science bit…Located inside the oven are two antennas that transfer and receive energy across a range of RF frequencies (902928mz). Every 10 seconds, the antennas communicate with the individual ingredients to determine how much energy has been absorbed. This allows different produce to be cooked at the same temperature and for the same duration. Meat and a range of vegetables can all be added to the oven at the same time with no element overcooked For example, vegetables do not require as much energy as a piece of meat to be cooked throughout, so the Dialog oven will transfer less energy to the vegetables throughout the cooking process and constantly adjust the energy transference as needed. The speed with which energy is delivered is controlled via the intensity levels - slow, gentle or fast - depending on what is being cooked. The energy distributed via the antennas penetrates the entire body of the food, and therefore rather than cooking food from the

outside-in, like conventional ovens, it instead cooks the food in its entirety. Miele calls this process volumetric cooking. It’s this technology that enables the creation of dishes that are prepared to high standards.

Experiential cooking It means the cooking process can also be reduced, with Miele reporting pulled pork can be created in 2.5 hours, as opposed to 8-16 hours. And the technology also allows consumers to create restaurant results. According to Miele, souffles will come out of the Dialog oven, each measuring the same height and without a need for a bain-marie. Separating browning from the baking process, with MChef cooking technology, means consumers can create crustless loaves of bread. But that’s not all, this new technology also allows consumers to create experiential recipes expected to be found in high level, gastronomic establishments. The Dialog oven can create recipes such as ﬁsh in ice or veal tenderloin in beeswax without melting either the ice or wax. It sounds complex…but consumers can also be safe in the knowledge that the Dialog oven comes with 100 pre-programmed recipes that automatically mix radio wave, convection, grilling and baking functions.

Sponsored by

KITCHEN PLANNING

FITTER’S ADVICE

Make space for must-have appliances

Choosing flooring

Product manager of 2020 Jim Smalley names the six top appliances to include in a customer’s kitchen to improve its use and boost profits

Director of installation company Liberty Fitting Service Mark Conacher says be aware your choice of flooring can have a huge impact on a kitchen

1 Hot water tap Hot water taps have become mainstream but with such a vast array of models available, what should designers be recommending to maximise sales? The answer – the three-in-one which provides hot, cold and steaming or boiling water. When recommending a hot water tap ensure you consider child safety features as standard.

2 Coffee maker The coffee market is now worth billions with an estimated 24,000 coffee shop outlets in the UK alone in 2018. A built in coffee maker makes a great addition to a kitchen design and there are a wide variety available from the range of catalogues in 2020 Fusion and 2020 Cloud.

3 Wine cooler As consumers embrace the foodie culture there has been a corresponding increase in wine sales which means great potential for the sale of wine storage in the home. For customers that know their wine, they will want conditioning units protecting the wine from heat, light, vibration and humidity. But for the rest of us, an entry or mid-level wine chiller will do the job.

4 Induction hobs Induction hobs are getting more sophisticated with multiple zones and the option to bridge two zones to make a larger cooking area. With built in timers, stop and boost functions induction hobs provide easy-to-control cooking.

5 Food preservation As consumers become more and more obsessed with healthy eating, there’s a desire to keep food fresher for longer. There are now appliances with temperature and humidity controls, with cooling zones for specific food types, and LED lights to replicate natural sunlight

6 Quiet washing appliances If your kitchen design incorporates laundry appliances make sure you recommend those with quiet operation and reduced vibration. If the dryer doesn’t list a decibel (dB) rating, it’s probably too noisy. The same logic might apply to washing machines with high-speed spin cycles (more than 1,000 rpm). Check out appliances awarded the Quiet Mark www.quietmark.com

With so many choices of flooring on the market, choosing the correct product for your client can be difficult. However getting to know a little more about the client and their home life can help avoid costly mistakes.

Understanding homelife The choice of flooring should be determined by a number of factors. If the back door is in the kitchen, a quick check of the garden will help you understand how much dirt is likely to be brought in through this entrance. Is the kitchen open to other rooms in the home? The client may want the same flooring to be continued throughout the open-plan area. But what may work for the kitchen may not be the best choice carried throughout different rooms. Is the kitchen on the ground floor? If the kitchen is in an apartment, or in a house with the kitchen on the first floor, the noise level created by walking on the floor will be a factor in the room below. Are there children or pets in the home? If there are children or pets in the home, the dirt level will be greater and spillages more common. General traffic on the floor is also likely to be far greater.

Heating and subfloor What will be the method of heating in the kitchen? Underfloor heating may be a good idea and your choice of flooring may be determined by this. Lastly, what is the sub-floor made of and what condition is it in? The sub-floor can have a huge impact on your choice of flooring. Look for movement in the floor. Further works may be required before flooring can be laid.

Safety first A factor to consider above design is safety, so how easily the floor can be kept clean and whether it becomes slippery when wet. I had tumbled marble fitted throughout the ground floor of my house. While it was beautiful and seemed like a great choice, it was in the kitchen that it let us down. With the grooves and rough surface, it wasn’t the easiest to clean and required a lot of effort to maintain. Though my wife does like to point out, “how would YOU know?”

BUISINESS

SUPPLIER PROFILE

Solid as a rock Sylmar Technology has introduced what it claims is an industry first – a solid surface worktop with veining to replicate marble. Managing director Peter Holt explains how creating markets has always been at the heart of the business

At Hafele’s annual Studio Partner Awards, Sylmar Technology unveiled natural stoneeffects to its Minerva solid surface brand – Travertine Haze, Silver Haze and Concrete Haze. But taking centre-stage was its signature décor Calcutta White, claimed to be an industry first as it features veining to resemble marble. Managing director of Sylmar Technology Peter Holt comments: “Two years’ ago, what we wanted wasn’t possible in solid surfaces. We saw the trend shift towards striking veining, flowing throughout the surfaces, the desire for materials to be influenced by the natural world, the lure of marble and paler tones to complement decors within the modern home and we had a vision to create this as a solid surface.” He continues: “We are proud to announce what I believe to be an industry first; we have successfully created a Calcutta marble design in a solid surface worktop.” And Holt believes it will challenge quartz sales: “When we look at Calcutta White, quartz manufacturers

have had that for a long time and it’s still very aspirational. We think this is going to open the market to a wider audience.”

Sheet to worktop Creating a niche in the worktop market is nothing new for the company. which was established in 1987 by former MD of Waterline Mike Lawrence. Then it was a distributor of solid surface sheet material Avonite from America. In fact, that’s where the company got its name – a street in LA called Sylmar Boulevard. Laminate worktop manufacturer Orama Holdings acquired the business and its then sales and marketing director Peter Holt looked for an opportunity to create higher value worktops. He explains his thoughts at the time: “If you could give a product to a kitchen installer they could fit, and add value to the overall kitchen proposition and to the consumer with a product that delivers better than laminate – there was a real opportunity in the market.” It resulted in the launch of Maia nearly 20 years ago, which features a chipboard core and solid surface covering, and which is still part of its portfolio today. Then, it required a change in mind-set of the kitchen and bathroom industry, as Holt confesses: “It went into MFI and independent retail but we struggled to get it into distribution. That was because they were used to selling laminate worktops for £70 and we came along with a worktop that was £300. They shied away from it. Things have changed. We work with distributors now.” And Holt explains why it continues to be popular: “It gives you a seamless joint, is nonporous and repairable. You fit it like a laminate worksurface – so the kitchen fitter understands it - and create a solid surface worktop at a fraction of the cost.”

Building the brands In 2006, Orama Holdings was sold to ITW Wilsonart and Sylmar Technology was hived out of the business by three former Orama directors, including Holt. It gave the company the opportunity to further explore the solid surface worktop market. Recognising the continuing trend for consumers wanting higher value surfacing, the company went on to introduce the Minerva brand in 2013. Based upon a 25mm solid surface worktop, the Minerva brand also features sink modules, breakfast bars, upstands and splashbacks. “The mix of overall spend on a

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kitchen has changed and people will spend more on worksurfaces and appliances than they ever have done before”, exclaims Holt. Now wholly owned by Holt, the business introduced Metris 18 months ago, to further increase its market share. A slim version of Minerva, measuring 15mm thick, Metris offers just four decors. “If you want to go into solid surface, it’s a cost-effective solution. We offered it to an alternative range of distributors and it gives us the opportunity to open up into other channels without diluting our Minerva offering”. And the company isn’t standing still as it now has plans to revamp its solid surface bathroom wall panelling, Holt adds: “We are going to remodel the range and look at new decors. We believe new products we put into Minerva will translate into bathrooms, particularly those which are grey.”

Broad customer base All of which helps meet the needs of its wide and growing customer base, which includes independent kitchen and bathroom retailers, DIY brands, bathroom furniture manufacturers as well as marine and hospitality sectors. Holt explains: “Our customer base ranges from luxury yacht manufacturers like Sunseeker to distributors like Hafele. We also produce the worksurfaces for Burbidge and Bathroom Brands bathroom furniture.” In fact, its surfacing can be even be found in Carluccio’s restaurants and has been specified for a L’Oreal counter in Harrods. While on first impression it may seem its worktops are omnipresent, Holt counters: “It’s important we don’t over distribute and are selective with the customers we work with. We want to protect our customers. We want to add value in the supply chain.”

1. CALCUTTA WHITE Signature décor of the Minerva solid surface worktop brand is claimed to be an industry first, featuring veining to resemble marble

Mirroring car heroes And its success is reflected in the growth of the company. Based in Derbyshire, Sylmar Technology spans 37,000sqft, has a separate site for its home distribution business and employs over 100 people. “We believe we’re 30% of the market in solid surface”, explains Holt. He continues: “Despite difficult trading conditions we’ve grown. Last year we achieved £14million and our plan is to exceed that. This year our budget will be £15million.” Certainly, Holt sets high levels of expectations for Sylmar Technology, as “you never get a second chance to make a first impression and that’s really important for me – both as a businessperson and as a business”, with a vision to echo car industry heroes. “I used two organisations as visionary businesses that we would like to aspire to. Maclaren, as its founder Ron Dennis is well-known for having an eye for detail and the belief coming second is to be the first of the losers, and the other one was Elon Musk and at the time Tesla. He started from nothing and had a vision to create change and really put his marque on an industry he has passion about.” And it seems Sylmar Technology is on course to achieve its own vision of change, as it’s already been presented FIRA Gold Accreditation and expects to receive ISO 140001 this year. Although pleased with the business progress, Holt is still looking forwards: “We have evolved as a business and I am very proud to say we are continuing to do so, through reviewing our own products, whilst developing and researching new decors and maintaining excellent customer service.” Find out more about the Minerva range at www.rdr.link/KI051

3 2. CONCRETE HAZE Made from solid surface measuring 25mm thick, the surface face and edges are factory machined and polished by hand

3. SILVER HAZE Designed to be easier to fit than natural stone materials, the solid surface offers imperceptible joints

4 4. TRAVERTINE HAZE As well as worktops, the Minerva brand offers sink modules, breakfast bars, upstands and splashbacks

www.kandbnews.co.uk K&BNEWS OCTOBER

BUSINESS

SME ADVICE

Company matters Offering support for independent kitchen and bathroom firms because your business is our business MANAGEMENT

their team members, thereby enabling the creation of an employment experience personalised for each employee, sensitive to their skills, values and aspirations. In short, managers need to be employee-centric. If we truly believe our people are our greatest asset, then we should reﬂect that with HR strategies and processes that make improving employee engagement an organisational priority .

Boost employee productivity

Listen, trust and understand Some of the world’s most admired companies believe their efforts to engage employees have created a competitive advantage. The fundamental element required for an organisation to thrive and grow is having employees who are committed, motivated and engaged. Engagement is all about the manager who listens, cares,

develops and stretches the employee. Smart companies nurture a culture and environment where talent can ﬂourish and fulﬁl their potential.

Employee-centric Managers need to be able to build empathy and understanding of the different needs and interests of

MARKETING

Listen to your employees and give them a voice; that way staff feel their opinions count. Good behaviour needs to be exhibited throughout the company. Reward those who deliver and treat people well. Understand what is important to your staff and what drives them. Have ‘connected conversations’ so they have an opportunity to speak up. saves the customer on their data plan. Through this opt-in, retailers can also gather data and deliver a more engaging user experience.

Offer free in-store WiFi

Social Media

The “crisis” on the high street is dominating the media, with online giants offering cheaper, easier-toget products. Shoppers want more from their retail experience. In fact, 30% of people would choose a retailer that offers free WiFi over one that doesn’t. Many retailers do not have good quality WiFi in their stores. Don’t rely on customers having 4G.

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User Experience Showrooms can use the internet to improve their customers’ experience while in store. The fact users can use your WiFi to check online reviews and receive realtime promotions while in store boosts their experience. In fact, 60% of shoppers want to receive real-time promotions in-store. By connecting to your WiFi, it

You might not want customers to stand around scrolling through Facebook. But by connecting with them on social media, such as Facebook for example, you can get guest demographic reports and access to captured data. This can also drive traffic to your website with offers which are sent to customers when they are in store.

Make the investment The ﬁnancial beneﬁts of offering Wi-FI to your customers far outweigh the costs. Not all stores have WiFi and great customer experience - but yours will. And if that doesn’t tempt you… Cisco

IN BOX Expert: Liz Sebag-Montefiore Company: 10Eighty Background: SebagMontefiore is co-founder and director of HR consultancy 10Eighty. Its services include career management, leadership and management development, executive coaching and mentoring, thought leadership, team effectiveness and career transition and outplacement Contact: www.rdr.link/KI052

found 96% of consumers prefer to shop at stores that have free Wi-Fi.

IN BOX Expert: Will Evans Company: Performance Networks Background: Will Evans is director of Peformance Networks, a specialist networking and WiFi provider in the UK and internationally. Its clients include Ragdale Hall Hotel & Spa and Best Western Hotels, Contact: www.rdr.link/KI053

FINANCE What is an allowable business expense?

FINANCE Protecting business from a supplier going bust The collapse of a supplier can have serious consequences for your own business’s health. It can leave you unable to fulﬁl orders, potentially leading to lost sales, cashﬂow problems and even force closure. Thankfully, there are a number of steps you can take to protect your business. Here’s our quick guide.

Monitor supplier stability It’s essential you build relationships with ﬁrms you can trust. There are a number of lowcost ways you can check the ﬁnancial stability of suppliers. The Companies House WebCheck service allows you to access toplevel information about a company for free, while risk audits and business monitoring services provided by credit reference agencies can give you a more detailed picture for a small fee.

there are signs the supplier is struggling ﬁnancially.

Always have a backup It might be simpler to work with a single supplier but it also increases risk. Have at least two suppliers for a core product, or an alternative supplier in mind if things were to go wrong. If a supplier does fail and you don’t have a backup lined up, speaking to trade associations and ﬁnding out who supplies competitors can help ﬁnd a replacement.

Consider insurance There are insurance policies that can protect your business against service interruption. If you’re unable to fulfil your orders following the collapse of a major supplier, the insurance payout will help keep your business afloat. An additional insurance policy will impact profit margins, so it’s something to consider carefully before you make your decision.

Think of worst scenario When you’ve found a supplier you think could be great for your business, you should also think about the potential problems the supplier might experience. That could include anything from quality issues to bankruptcy. Then ask for the contract to be amended accordingly. Make sure you can get out of a contract without any ﬁnancial penalties if

Pay more in short-term If your existing supplier fails, be prepared to pay more for a replacement. However, you may be able to negotiate a cheaper deal over time. Ideally, you’ll have cash reserves to help you meet the additional cost. If not, an additional line of credit could help you overcome what is hopefully just a small bump in the road.

IN BOX Expert: Mike Smith Company: Business Expert Background: Mike Smith is the senior director of Business Expert, a platform that makes it easy for small and medium-sized businesses to compare and access finance. Contact: www.rdr.link/KI054

A fundamental rule of business is that proﬁt equals income minus business expenditure and because businesses are only taxed on their proﬁts, ensuring all allowable expenses are accounted for makes good business sense. But which expenses are allowable by HMRC and which must be shouldered by the business? HMRC rules state the expense must be purely business-related. Expenses for personal or nonbusiness use are not allowed. It can only be deducted if it has been “wholly and exclusively” used in the running of your business.

Keep records You may be required to provide evidence the expense has been incurred and it was solely for business use, so good recordkeeping is essential. When it comes to expenses on costs which are dual-purpose, perhaps you use a room in your house as a business office or you sometimes use your business vehicle for personal trips you need to be able to clearly show the split between personal and business use. Only business use will be allowable as a deductible expense. Business records should be kept for at least six years in case HMRC requests them.

Allowable expenses Expenses incurred in the running of your business are generally allowable. The costs of running an office, transport and travel, purchasing goods to sell and advertising costs are generally all deductible expenses. Depending on the business, staff costs can make up a large proportion of deductible business expense with salaries, National Insurance contributions, pension

contributions and benefits. Often forgotten areas of allowable expense include nonphysical business expenses such as professional fees, banking and credit charges, insurance and interest charges. Not only can you deduct the costs of professional fees, such as the fees you may pay to an accountant or solicitor, you are also able to deduct the cost of any bank charges, credit card charges, leasing payments and interest charges on any financing arrangements your business requires to function. There are a few notable exceptions. You can’t deduct the legal costs of purchasing property nor any costs incurred in settling tax disputes or legal fees in criminal cases. When looking at bank charges and interest payments, it is only the interest that can be deducted from finance payments the actual repayment of the finance is not allowable. Other miscellaneous allowable expenses include professional journals and trade organisations, although subscriptions to political parties are non-deductible.

Not allowed Client hospitality is not an allowable expense, whether you are entertaining clients, customers or suppliers. You also can’t deduct the cost of any driving or parking ﬁnes even if they were incurred while on business travel. Large business purchases like property, vehicles and business equipment and assets are not deductible as allowable expenses. This includes the cost of renovating already-held assets. Business assets are generally non-deductible, except in certain circumstances for sole traders using cash basis accounting. These business expenses are instead classed as capital expenditure.

IN BOX Expert: David Redfern Company: DSR Tax Claims Background: Managing director of DSR Tax Claims, a firm of tax rebate specialists serving clients nationwide. The company specialises in identifying allowable expenses for tax rebates for employed and self-employed subcontractors Contact: www.rdr.link/KI055

www.kandbnews.co.uk K&BNEWS OCTOBER

NEWS & VIEWS

COMPETITION

WIN Candy Digital Solo microwave Take your chance to scoop a 20-litre Digial Solo Microwave operated by Cookin app Domestic appliance manufacturer Hoover Candy Group has launched a number of freestanding microwaves across its Hoover and Candy brands. To celebrate the launch, the company is offering a 20-litre capacity Candy Digital Solo microwave with Cookin App to one lucky winner. Designed to cater for all budgets and requirements, Hoover’s collection includes Solo, Grill and Combi models, each with a 25-litre capacity, stainless steel interiors and black or smoked glass exterior. The range includes models featuring Inverter Technology, which reportedly heats the cavity evenly, prevents overcooking and hotspots and delivers better texture, flavour and improved texture. The premium model is the Hoover Combination Microwave Oven (HMC125TB-UK), which includes a soft-touch, control panel as well as inverter technology. It boasts a 900w microwave output, with 1000w grill and 1950w convention power. In addition, the HMC125TBUK is the only model in the collection that features Hoover’s auto menu function, which allows users to cook food based on the type and weight. Both the Grill and Combi models

have 32 pre-programmed, auto menus. The Candy models offer a choice of features from child safety locks, easy-touch controls through to express cooking, a defrost mode and 40 automatic cooking programmes. In addition, selected Candy models also work with the Cookin App which offers users tips and

FOR YOUR CHANCE TO WIN A CANDY 20-LITRE DIGITAL SOLO MICROWAVE WITH COOKIN APP, ANSWER THE FOLLOWING QUESTION: How many automatic cooking programmes are offered by the latest Candy freestanding microwaves? ■ 4 ■ 40 ■ 400 Send your answer along with your name, job title, company name and business type, address and work telephone number to: Hoover Candy Group competition, Kitchens & Bathrooms News, Regal House, Regal Way, Watford, Herts, WD24 4YF or fax to: 01923 246901. Alternatively, email: pturrell@hamerville.co.uk

microwave recipe ideas. Available in white, black, silver and mirrored finishes, the range features a choice of 700, 800 and 900w outputs. For more information about the Candy Solo microwave visit www.rdr.link/KI056

Name:............................................................................................................................ Company name: ........................................................................................................ Job title: ........................................................................................................................ Business type: ............................................................................................................ (i.e. bathroom showroom, house builder, interior design) Address: ...................................................................................................................... Telephone: .................................................................................................................. Email: ............................................................................................................................ Sign here if you wish to receive/continue to receive a FREE regular copy of Kitchens & Bathrooms News Signature:.................................................................................................................... Date: ............................................................................................................................ Are you involved in the buying, selling, specification, design or distribution of kitchens, bathrooms and associated products? ■ Yes ■ No

TERMS AND CONDITIONS Entry deadline is October 31, 2019. The winning entry will be drawn on November 1, 2019 and the winner will be notified within 30 days. The promotion is open to UK mainland residents except employees of Hamerville Media Group or anyone professionally connected to the competition. The winner’s name will be printed in the December issue of Kitchens & Bathrooms News. The prize includes delivery to a mainland address only. The prize is as stated, does not include installation, and no cash alternative will be offered. Hoover Candy Group is not responsible for any kitchen alterations should the prize not fit. The winner will be the first correct entry drawn. Tick here if you wish your details to be passed on to third parties. ■

54 OCTOBER K&BNEWS www.kandbnews.co.uk

LAST WORD

NEWS & VIEWS

World stage Managing director of JP Kitchens & Bathrooms Graham Bucktrout says buying British or European brand names should no longer be a priority when choosing sanitaryware suppliers Having worked within the Bathroom industry for over 20 years, I often reflect on how the supply to this market has changed, in particular bathroom ceramic. The ceramic centre of manufacturing excellence for the world was, at one time, in the UK potteries around Stoke-onTrent. But as transport became easier and overseas labour less expensive, we’ve watched the manufacturing of bathroom ceramic diminish in this country. All the major players sought to source from abroad to remain competitive. Today, there remains very few UK manufacturers. And, of those still making bathroom ceramic in the UK, their volumes are small as they have moved to provide a niche, luxury-end product to the market.

Sourcing overseas What you think is British-made bathroom ceramic is probably not…That isn’t to say that the large brand names synonymous with Britishmade don’t still exist, it’s just that they largely source from overseas. Today the largest ceramic manufacturers tend to flourish in China, Egypt and Turkey, producing huge volumes of ceramic and branding them for many of the names we know and love in the UK. While the labour costs have risen over the years in these areas, the

quality of manufacture has improved. The constantly dry and hot weather dramatically assists in the production process and allows for external storage too, both assisting with the factory running costs.

Global European-style While the drive for all the major British or European ceramic brand names to import their sanitaryware was largely driven by cost, they initially struggled finding a supplier that could provide European ceramic designs. There has always been a dramatic style difference between Europe, Middle East, Far East and even America in terms of bathroom design, something that we see when we travel. American WCs usually use a siphon mechanism and their ceramic is so much larger

with more detailing than we like to see in the UK. Likewise, in the Far and Middle East, the styling can be quite traditional, ornate, and sometimes decadent. They too have different plumbing systems to cater for. Today, however, those initial problems have been well and truly ironed out. All reputable producers can confidently supply the world stage with quality ceramic and multiple styles, with many now employing product designers from around the world to ensure they cater for global tastes. So, my advice would be to buy the design you like as opposed to the brand you know, as it could well be from the same overseas manufacturer. Today, it’s more important to ensure you buy from a reputable supplier, not necessarily direct from manufacturers, that offers guarantees and has longevity of supply.

“There has always been a dramatic style difference between Europe, Middle East, Far East and even America in terms of bathroom design, something that we see when we travel… Today, however, those initial problems have been well and truly ironed out. All reputable producers can confidently supply the world stage with quality ceramic and multiple styles, with many now employing product designers from around the world to ensure they cater for global tastes.” www.kandbnews.co.uk K&BNEWS OCTOBER

PRODUCT

SHOWCASE

To book a panel in this section please call Nina Goldberg on 01923 237799 or email nina@hamerville.co.uk HAMILTON LITESTAT

CERAMIQUE INTERNATIONALE

GROHE NEW GROHE SENSE APP: WATER MANAGEMENT ON THE GO

Hamilton Litestat reveals Hartland G2, a ‘second generation’ screwless faceplate that’s the perfect competitively priced upgrade to the popular Hartland box fix plate. Following customer and industry research, Hamilton has valued engineered its existing Hartland box fix collection to develop the sleek screwless Hartland G2 design. Thanks to an innovatively-engineered clip, installation is easy and simply push-to-fit. Moreover, the patented clip is spot-welded to the faceplate to ensure the design solution is robust and delivers extra stability.

Leading tile specialist Ceramique Internationale has launched a new collection of soft-toned, limestone-effect tiles, designed to suit English interior tastes. Chalon, produced by Italian manufacturer Casalgrande Padana, is available in four earthy, neutral tones including Beige, Cream, Khaki and Grey – which match the current domestic demand for soft, warm-based shades and subtle tonality. The porcelain collection is available in 300mm x 600mm, as well as a larger 600mm x 600mm square, and also features matching mosaic tiles.

With the new, intuitive Grohe Sense App, Grohe is taking water security and water management to a new level. The new app is at the heart of the Grohe Sense water management system and lets users monitor and control the system from anywhere, and at any time, providing the maximum level of security. In case of an emergency such as a detected leak or burst pipe in the home, a notification is sent to the user’s smartphone. The water supply can be automatically turned off with just one tap of a button using the app.

www.hamilton-litestat.com.

www.tilesandmosaics.co.uk/

www.grohe.com

HAMILTON LAUNCHES NEW HARTLAND G2 PLATE: A SCREWLESS UPGRADE TO BOX-FIX AT A SCREW-LOOSE PRICE

AESTUS

CERAMIQUE INTERNATIONALE LAUNCHES SOFTTONED LIMESTONE COLLECTION

STUART TURNER

“PRECIOUS METALS” BY HEATING SPECIALIST AESTUS

HUDSON REED

INTRODUCING THE NEW STUART CIRCULATOR RANGE

Aestus, manufacturer of quality designer radiators and towel warmers, celebrates the enduring trend for luxurious metallics with Copy: a contemporary glass radiator available with either a Satin, Mirrored or Coloured finish. The extensive and versatile Copy Collection will give designers the opportunity to tone the heating with the rest of the home and establish an interior style whether that be matt or glossy, bold or subtle!

Stuart Turner continues to successfully diversify into new markets, building on its promise to ‘power water for all applications’ with its new range of circulator pumps. With an impressive EEI rating starting from 0.18 and with both fixed and proportional control, Stuart Turner now offer an engineered, electronically controlled, high efficiency circulator range for heating, hot water heating and air conditioning.

www.stuart-turner.co.uk/

THE HEAT IS ON… The latest heating range from Hudson Reed now includes a wide variety of innovative and designer inspired radiators, heated towel rails and accessories, as well as a number of new models that are ideal for any room in the home – not just the bathroom. The Sloane designer radiator range (pictured) is cool and contemporary and comes in a single or double profile design with soft, square edges. Available in an on-trend Anthracite or Satin White finish (150/180cm (H) x 35.4cm (W)), this range also includes a model that incorporates a mirror.

www.aestus.co.uk/

HIB

www.hudsonreed.co.uk/

VOGUE (UK)

AKW

NEW QUADRATE HARMONIQUE BY VOGUE (UK)

HiB has added to its extensive product portfolio once again with the launch of a stunning new range of ceiling lights designed to take a starring role in any bathroom. A thoughtfully curated lighting scheme is one of the best ways to set the mood of a space, but when it comes to ceiling lights, there has traditionally only been a limited range of styles available. However HiB is set to change this, with a new generaton of fashion-forward pendant lights that raise the bar for lighting design. HiB has three pendant lighting ranges – Peak, Rise and Summit.

The UK’s leading manufacturer of designer radiators and towel warmers, Vogue (UK), celebrate the latest home-trends for increased functionality with a new heating design for 2019. The new Quadrate Harmonique exclusively designed by Vogue (UK), is a high-function, contemporary heating design with multiple crossbars and a chic double panel radiator. Designed with square tubing which has become a cornerstone of industrial décor, the Quadrate Harmonique ensures a smooth unobtrusive profile on the wall, and its integral radiator delivers extra warmth without taking up valuable space.

AKW, one of the UK’s leading providers of accessibility solutions, has launched a new range of coloured tiles, backer boards and mosaic border tiles, for the ultimate in inclusive bathroom installations. AKW’s new coloured, glazed ceramic tiles are a stylish addition to the company’s existing range of tiles and accessories. The 400 x 250mm x 8mm sized tiles are digitally printed with a stone-effect and can be used as bathroom wall or splashback tiles. They are available in four colourways ranging from a matt finish grey to gloss finished cream, light grey and white. In addition, a range of mosaic border tiles has been launched to complement the existing tile range

www.hib.co.uk

www.vogueuk.co.uk

www.akw-ltd.co.uk

HIB SHEDS LIGHT ON MODERN DESIGN WITH NEW PENDANT RANGE

56 OCTOBER K&BNEWS www.kandbnews.co.uk

AKW EXPANDS ITS BATHROOM TILING RANGE

MARKET PLACE

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Design Software

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Worktops

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ADVERTISEMENT INDEX 20-20 Technologies ................................................................................(page 49)

Perrin & Rowe ............................................................................................(page 32)

Bette ..............................................................................................................(page 41)

Reginox ........................................................................................................(page 14)

Building Adhesives ..................................................................................(page 38)

Salice ............................................................................................................(page 44)

Caple..............................................................................................................(page 13)

Samsung ......................................................................................................(page 11)

Crown Products ....................................................................(outside back cover)

Sycamore Lighting ....................................................................................(page 19)

Dallmer ........................................................................................................(page 43)

TK Components..........................................................................................(page 15)

Elica ..............................................................................................................(page 24)

Westin ..........................................................................................................(page 23)

Franke..............................................................................................................(page 9) Geberit..........................................................................................................(page 37)

PRODUCT SHOWCASE

Glen Dimplex Home Appliances ..........................................................(page 31)

Hamilton Litestat ....................................................................................(page 56)

Grohe ............................................................................................................(page 35)

Ceramique Internationale ....................................................................(page 56)

Harvey Softeners ........................................................................................(page 4)

Grohe ..........................................................................................................(page 56)

HIB ................................................................................................................(page 41)

Aestus..........................................................................................................(page 56)

Hills Panel Products..........................................................................(loose insert)

Stuart Turner ............................................................................................(page 56)

Kaldewei ......................................................................................................(page 39)

Hudson Reed ............................................................................................(page 56)

Karonia ........................................................................................................(page 27)

HIB................................................................................................................(page 56)

Kronospan ..................................................................................................(page 17)

Vogue (UK) ................................................................................................(page 56)

Lakes Bathrooms ..................................................................(inside front cover)

AKW ............................................................................................................(page 56)

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