Professional Electrician & Installer December 2020 by Hamerville Media Group

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TO EE FR DE RA ET TH

PROFESSIONAL

ELECTRICIAN THE BUSINESS MAGAZINE FOR THE ELECTRICAL TRADE

& INSTALLER DECEMBER 2020

CHRISTMAS GIVEAWAYS FILL UP YOUR STOCKING THIS XMAS WITH SOME AMAZING PRIZES

STRESS LESS WHY IT’S CRITICAL TO KEEP YOUR STRESS LEVELS UNDER CONTROL

TOP PRODUCTS 2020 CROWNING THE TOOLS, PRODUCTS AND SOLUTIONS THAT HAVE MADE A DIFFERENCE TO ELECTRICAL INDUSTRY PROFESSIONALS THIS YEAR ALSO IN THIS ISSUE: CAUGHT ON CAMERA ● NEW PRODUCTS ● TECHNICAL INSIGHTS ● CODEBREAKERS AND MORE…

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Total Average Net Distribution: 71,632 Certification period 1 January 2018 - 31 December 2018

December 2020 Volume 36 No.11

Regulars 5 7 28 30 38 64 66 80

Why itâ&#x20AC;&#x2122;s important for electrical professionals to manage their stress levels

VIEWPOINT NEWS MK ELECTRIC INSIGHTS THE CODEBREAKERS MADE 2 MEASURE PRODUCTS IN PRACTICE CAPTAIN C-TEC CAUGHT ON CAMERA

News & Views 15 How Building Safety Reform intiatives (following the Grenfell Tragedy) could impact the certification of installers 18 Why itâ&#x20AC;&#x2122;s important for electrical industry professionals to learn how to keep their stress levels under control

18 TOP PRODUCTS 2020

47 We crown this year's award winners!

Products & Business Solutions

Working life in the ECS Contact Centre

53 Learning more about Ealing Council's decision to implement a connected approach to fire safety within the homes it is responsible for

Special Report 21 What is life like in the ECS Contact Centre?

Technical & Training 33 Amendment 2: what are the key changes? 36 How to select the correct Residual Current Devices

Taking a safety-first approach on-site

56 How Di-LOG's latest range is helping electricians to take a safety first approach on-site

60 How will automated smart lighting systems revolutionise our workplaces in the future?

59 Understanding the many advantages that self-test emergency lighting offers

62 A look at the most van-tastic commercial vehicles available for electricians

67 Rounding-up the latest products, tools and equipment to help you in your work

41 Why it's important that you don't go silent if the phone stops ringing 43 We look at the latest training courses and remote learning opportunities

XMAS GIVEAWAYS

Improving fire safety for Ealing Council

25 WIN Fill your stocking with some amazing prizes in our bumper goodies giveaway

PROFESSIONAL ELECTRICIAN December 2020 3

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Meet the team Editor RICHARD BOWLER email: pe@hamerville.co.uk Editorial Assistant PATRICK SWAN email: pswan@hamerville.co.uk Digital Manager REBECCA MCGEOCH email: rmcgeoch@hamerville.co.uk Advertisement Manager ANTHONY SCOTT email: ascott@hamerville.co.uk Assistant Advertisement Manager IAN TURNER Design GEMMA WATSON Production Assistant KERRI SMITH Group Production Manager CAROL PADGETT Distribution Manager KARL CLARK Managing Editor TERRY SMITH Publisher BRYAN SHANNON Printed by: WALSTEAD PETERBOROUGH Published by: HAMERVILLE MEDIA GROUP Regal House, Regal Way, Watford, Herts, WD24 4YF Tel: 01923 237799 Fax: 01923 246901 Email: pe@hamerville.co.uk PROFESSIONAL ELECTRICIAN is the business journal for the electrical contracting industry. It is available to the trade at leading electrical wholesalers throughout the UK. © 2020

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Professional Electrician, Regal House, Regal Way, Watford, Herts, WD24 4YF

Editor’s Viewpoint

Is a friend in need? When we consider the roller-coaster of a year that has just passed, is it any wonder that mental health experts are clamouring to remind us all of the help and support that is available at this time of year? At the time of writing we're just about to enter a second enforced national lockdown, as a result of rising levels in positive cases of COVID-19 – a pandemic that looks set to affect our lives for far longer than any of us could have ever realistically imagined. Such has been the changing nature of the rules and recommended guidance surrounding the pandemic, it would quite frankly be ridiculous to pen this month's Viewpoint column with predictions and advice for the year 2021 – the reallity is that none of us know what the next 12 months will bring at this point. What we do know, unfortunately, is that for a growing number of those employed in construction this time of year is often shrouded in darkness and bleak thoughts from which there appears no respite or escape. Money worries, family issues, feelings of isolation and loneliness, all likely to be exacerbated by the further restrictions being placed on our country, are all reasons why organisations like the Samaritans receive by far and away their highest number of calls and cries for help during this period. Tragically, around 4,500 people take their own lives in England, and suicide is now firmly established as the leading cause of death for

men under the age of 42. Right now, one in six workers in the UK is suffering from the effects of debilitating depression, anxiety or stress, but such is the stigma attached to this illness, that rather than actively seek help, some in desperation are choosing to take their own lives. Within our own sector, the Electrical Industries Charity (EIC) has done a tremendous job at raising awareness and offering support, while many selfless electrical professionals continue to fund-raise and offer a supportive ear to those who most need it. Later in this issue, Schneider Electric’s Stewart Gregory also covers the subject, while explaining some ways that those working in the electrical industry can keep their stress levels under control (pages 18 & 19). Clearly it's been a difficult year for everyone, but this period has also helped many to reflect upon the things in their lives that are most valuable – namely family, friends and loved ones. For those that aren't fortunate enough to have such pillars of stability available to them in what is likely to be an extremely testing time, please keep an eye out for them and make sure they seek help if you suspect they're suffering. Have a decent Christmas and New Year and we’ll see you all in 2021!

Richard B owler

TONY CABLE – 1942-2020 Subscriptions to PROFESSIONAL ELECTRICIAN are available. Please contact us for rates. Image References (Adobe Stock): Front Cover Xmas lighting © Kalinovskiy Pg 15 Grenfell © BurnStuff2003 Pg 16 High/low risk © Fokussiert Pg 18 Stressed © Mix & Match Studio Pg 19 Dark place © Vittaya_25 Pg 33 Prosumer © Melita Pg 34 Paperwork © Auremar Pg 36 Which one? © New Africa

It is with great sadness that PE has to report the death of industry legend, Tony Cable, following a long battle with illness. A 60-year veteran of the electrical industry, there's very little that Tony didn't know about being an electrician. Born with the initials AC (Anthony Cable), Tony's versatility as a professional saw him turn his hand to many roles, including as a maintenance man, company director, helpline engineer, author and presenter. Indeed, his entertaining and always informative presentations as part of the Certsure team with partner-in-crime Darren Staniforth helped countless sparks to gain a better understanding of crucial technical subjects. Tony also produced the long-running 'Final Fix' series of articles for our magazine, detailing the many stories from his life as a working apprentice and electrician. A devoted family man, Tony was a friend to all that he met and he will be sorely missed by all those who were priviledged to know him. PE would like to extend its best wishes and condolences to Tony's family, friends and colleagues.

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For the latest electrical news visit www.professional-electrician.com pe@hamerville.co.uk

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Professional Electrician, Regal House, Regal Way, Watford, Herts, WD24 4YF

FSA calls for mandatory use of competent fire professionals A legal requirement to mandate the use of competent fire safety professionals should be introduced, according to a submission from the Fire & Security Association (FSA) to the government. FSA argues that only competent fire risk assessors and fire professionals (engaged by Responsible Persons) should be able to undertake fire risk assessments. It contends that individual competency should include holding a robust, relevant qualification. Furthermore, FSA believes that the recording of all fire risk assessments should become mandatory, and that as part of plans to strengthen the legal basis of the Fire Safety Order the introduction of an ‘approved code of practice’ would set the requirements. FSA Technical Director, Mike Smith said:

Due to the additional risks associated with higher risk buildings, FSA believes that three additional fire precaution requirements should apply to these buildings, specifically: “It’s absolutely vital that urgent steps are taken to give householders' confidence that installations are safe and protected against the risks of fire and electric shock. “Mandating the use of competent fire professionals who hold robust qualifications is fundamental to this approach, and FSA strongly urges the government to legislate on this critical issue.” FSA has also outlined how the role and responsibilities of the Responsible Person for a building should be enhanced, as well as what information should be readily available to tenants and homeowners.

1. Provision and maintenance of means of escape, 2. Provision and maintenance of firefighting systems, 3. Record keeping demonstrating the specific requirements. Furthermore, FSA believes that a tough sanctions regime should apply, including unlimited ﬁnes for certain breaches of the regulations, such as impersonation of an inspector. The comments were made within a submission to a Home Office consultation about the Fire Safety Order.

Get connected and win £500 Aurora has launched a new competition where one winner will be £500 richer. The entry mechanism and criteria is easy: once an installer has purchased just one Connect.Control starter kit unit from Aurora, they simply register their details online and upload the receipt. One lucky winner will then be chosen at random. To be eligible, entries must be lodged by December 15th. ENTER THE COMPETITION AT: WWW.RDR.LINK/EV001

Joy of Vex as winners announced 20 lucky winners of the Vexbox prize competition in PE have been announced. Featured in our September issue of the publication, the competition offered entrants the chance to win a special intumescent Vexbox prize pack, with the winners as follows: Shirazi Electrical, Huddersfield; Robertson Electrical, Kent; SJP Contractors, Kidderminster; DC Services Electrical Contractors, Devon; RB Warner Electrical, Shropshire; IDO Consultancy, Hampshire;

CBS Electrical, Tamworth; Gilco Construction Services, Southport; Bannister & Day Electrical Services, Ipswich; Sarah's Electrical Services, London; JEB Electrical Solutions, Cannock; BDR Thermea, Bamber Bridge; KAMS, Harrow; Glenfield Electrical, Loughborough; SDW Electrical, London; Lyons Electrical, Rochester; NC AV & Electrical, Nuneaton; Cullen M&E Consultants, Grimsby; R&J Electrical, Farnborough; Southern Cross Electrical Services, Dorset.

Congratulations to each of the winners, and don't forget to enter this month's Christmas bumper prize giveaways, all of which can be found on pages 25, 26 & 27

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For the latest electrical news visit www.professional-electrician.com

Leading technical expert joins Scolmore ranks Scolmore has announced the appointment of Darren Staniforth, one of the electrical industry’s leading technical experts, to the newly created role of Head of Technical Engagement for the Scolmore group of companies. With nearly 30 years’ experience in the industry, Darren has amassed a wealth of technical knowledge and expertise which he will be utilising in his new position, where he will primarily be responsible for engaging with professional contractors and electricians to advise and educate them on the right solutions and products to meet the ever-changing regulations and technical requirements of the industry. He'll also play a key role in the company’s new product development programme, helping to shape solutions for the end user that will drive growth across the group’s product categories.

Having started out as an electrical apprentice, working across a number of domestic, commercial and industrial projects, Darren moved to Bedford College to complete his higher education and where he qualified as a lecturer. This was followed by a role as Qualified Supervisor and Contracts Manager with one of the UK’s largest domestic new home electrical contractors, looking after teams of around 65 engineers and installers. He joins Scolmore following a 14-year tenure with the NICEIC as Group Senior Technical Presenter. Commenting on his new role, Darren said: “I’m pleased to be joining a rapidly growing organisation such as the Scolmore Group and I’m excited that this new role will use all of my skills to make sure customers are well informed and have everything they need to make installations safer and add value for the end user.”

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Professional Electrician, Regal House, Regal Way, Watford, Herts, WD24 4YF

Our 2020 reader survey needs you! The Professional Electrician & Installer 2020 reader survey is now live, and you could win an amazing prize by taking part. PE is committed to providing you with the very best monthly magazine in the electrical industry and we want to ensure that our content continues to meet the needs and expectations of UK electricians. In order to keep you furnished with the latest technical updates, business advice and product information, therefore, we need your help.

We’re conducting our annual reader survey and would love to hear from you and get your views and opinions on the title. This is your opportunity to tell us what you like about Professional Electrician & Installer and ways that we can improve in the future. One lucky respondent will then be drawn at random to win a pair of Lithe Audio WiFi all-in-one multiroom ceiling speakers – worth nearly £400. The survey takes a couple of minutes to fill out and closes on January 31st 2021. TAKE PART IN THE 2020 PE SURVEY BY VISITING: WWW.RDR.LINK/EV002

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news @proelectrician

For the latest electrical news visit www.professional-electrician.com

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pe@hamerville.co.uk

Professional Electrician, Regal House, Regal Way, Watford, Herts, WD24 4YF

Midlands electrician shines a light on charity support A cancer support charity is set for a brighter future thanks to a £5,000 lighting makeover made possible by a new scheme from a big-hearted Midlands electrical firm. Tamworth Wellbeing & Cancer Support Centre were the ﬁrst to beneﬁt from the new community initiative by NLT Electrical, which will offer Midlands-based charities the opportunity to bid for two available pots of £5,000 each year, for upgrades to electrical equipment or systems. The new lighting at the Tamworth centre was unveiled by the Mayor of Tamworth, Cllr Rosey Claymore. Although the support centre is having to remain closed under current restrictions, managers say the work has made much-needed improvements in readiness for their re-opening. NLT Electrical supplied and installed new LED lighting throughout the centre, which has not only created a more welcoming environment for its users but will also save the charity hundreds of pounds a year on utility bills. This has been a welcome boost at a time when fundraising and corporate donations have hit an all-time low.

Centre Manager, Paula Da-Silva, said: “We couldn’t be more delighted with the fantastic work by NLT Electrical. The changes have addressed things we’ve been unhappy with for a long time and will make an incredible difference for our clients. The softer lighting in the social room gives it a much warmer and friendlier feel and having dimmable lights in the treatment room and quiet area make them more relaxing spaces.

“It’s something we couldn’t have entertained without NLT’s generosity, especially as we’ve seen a 90% drop in our income this year due to COVID-19. The new LED lighting will save us more than £700 a year on our electricity bill, which is a significant chunk of our running costs.” The charity was put forward to receive the donation in a public appeal for suggested worthy causes on NLT Electrical’s Facebook page. Owner of NLT Electrical, Nathan Tromans, said: “We wanted to do something positive to benefit our local community at this really difficult time. Rather than give money to a charity as a one-off gesture, we thought using our expertise on an electrical project would have a longer lasting impact and benefits. “We were inundated with responses to the appeal but chose the Tamworth Wellbeing & Cancer Support Centre after visiting and meeting the team, and learning more about their wonderful work. “The passion of the volunteers is evident and the support they offer to those who need it is incredible. It’s an extraordinary charity and we’re thrilled to have carried out these works for them.”

Drayton announces Eco Installer winner Earlier this year Drayton launched the search for the UK’s most environmentally conscious installer, with a winner now announced. Heating engineers and electricians were called upon to share their sustainability picture diaries and showcase the changes they're making in their daily lives to help tackle the climate crisis. The more ‘eco-actions’ an installer shared, the better their chances of being crowned the Drayton Eco Installer 2020. Following an impressive number of entries, the panel of judges awarded Paul

10 December 2020

PROFESSIONAL ELECTRICIAN

Ashby of Absolute Energy Services with the prestigious title. From sharing images of his solar installations to demonstrating his commitment to improving the efficiency of heating systems, Paul impressed judges with his steps towards sustainability. As part of the prize, Paul will receive a prize bundle worth £5,000, consisting of an eco-friendly UK break, branded workwear, personalised Drayton products and a VIP tour of the Drayton factory, along with runner-up Chris King of Enietherm.

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COMMENT

HOW DO WE LOWER THE RISK IN HIGHER RISK BUILDINGS?

Mike Andrews, Chief Executive Officer at NAPIT, considers the many initiatives looking at Building Safety Reform following the Grenfell Tragedy and how they could impact the certiﬁcation of installers.

o one can forget the tragedy which took place at Grenfell Tower in West London back in 2017. As well as the many lives lost, the event unmasked significant failings across the system of constructing, safeguarding and managing high-rise buildings. This resulted in Dame Judith Hackitt’s Independent Review of Building Regulations and Fire Safety, published in May 2018, which considered the accountability and statutory responsibilities for ensuring safe buildings. The draft Building Safety Bill was published in July of this year and outlines how the Government intends to deliver the principles and recommendations of Dame Hackitt’s Review, whilst outlining a new approach for managing risks across the design, construction, inspection and occupation of Higher Risk Buildings* (HRBs) during construction and beyond.

It includes proposals to establish a new Building Safety Regulator, the introduction of Gateways to ensure that building safety risks are considered at each stage of a building’s design and construction, the need for all HRBs to appoint an Accountable Person, a greater focus on resident engagement and information dissemination and allows for the introduction of Secondary Legislation to be prescriptive about the competence requirements of anyone undertaking work in HRBs. Alongside the draft Building Safety Bill, the Final Report of the Competence Steering Group for Building a Safer Future – Setting the Bar- A New Competence Regime for Building a Safer Future – has been published. The report focuses explicitly on the competence of installers working on and in HRBs, amongst other things, and how best to identify them and ensure their competence.

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COMMENT

It includes the following recommendations: Recommendation 9: Reassess competence For those involved with higher-risk buildings, there should be a robust system of reassessment so as to ensure that they have maintained their competence in relation to the work they are registered/certified to undertake and have a plan to develop new competences where necessary. Recommendation 10: Improve existing arrangements Existing arrangements, for assessing and reassessing competence, in the main delivered through certification and professional registration, should be improved to include – as a minimum – the competences needed for working on higher-risk buildings. Recommendation 16: Mandatory registration/certiﬁcation Wherever appropriate, Government should mandate persons working on higher-risk buildings to be registered/certified by a recognised professional/certification body. Furthermore, MHCLG have funded a piece of work – Built environment - Overarching framework for competence of individuals Specification – a draft of which was originally published for consultation. This is an overarching competence framework for individuals covering the core knowledge, skills and behaviour required to work on or

16 December 2020

in buildings and is likely to have a significant impact on how the competence of individuals is assessed and verified. Since inception NAPIT has recognised the need for individual competence and has chosen to assess multiple operatives within our registered businesses under our UKAS accredited certification schemes. The need for adequately competent and adequately supervised individuals undertaking work in buildings is imperative to building safety. We're fully supportive of the work that MHCLG are currently doing to review the Minimum Technical Competency (MTC) documents which underpin the minimum knowledge, practical skills and experience requirements that will ensure that an organisation or individual has the appropriate skills to undertake work in a Competent Person Scheme (CPS) designated in Schedule 3 of the Building Regulations. This review is set to consider sector specific requirements for those undertaking work in HRBs. We've played an active role in the discussions within industry about how best to determine and verify the competence of those working in HRBs. We fully support the proposal to require all installers working within HRBs to require a core knowledge of fire safety within buildings and agree that requiring individuals to demonstrate their ability to work within HRBs, through regular third party assessments and CPD, is a positive step forward for the industry. We hope this can be realised within the MHCLG MTC review and start building a stronger industry, that is focused on safety and compliance.

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“IN THIS FAST-MOVING WORLD, THE IDENTIFICATION OF COMPETENT INDIVIDUALS SHOULD BE DIGITISED” The one sticking point I foresee is how to demonstrate and validate the competence of individuals who have been deemed competent to work in/on HRBs. Systems such as registers, or ID cards are meaningless on their own. They must be underpinned by the accredited processes of assessment, reassessment and inspection that can verify that the competence demonstrated by qualifications, knowledge and understanding are delivered in practice. In this fast-moving and connected world, the authentication of competent individuals should be digitalised, without the need for a specific logo or card. Of course ensuring the identification of competent individuals is key to improving building safety but I firmly believe an online system, being fed into by all sectors who are responsible for assessing the technical competence of individuals to industry approved standards, overseen by third party accredited organisations is the way to go. We shall see. * Higher Risk Buildings are currently defined as those which are 18m tall or 6 storeys – whichever is met first. The draft Building Safety Bill gives powers to the new Building Safety Regulator to amend this definition if deemed necessary.

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COMMENT

Stewart Gregory, VP of Power Products at Schneider Electric, looks at why its important for electrical industry professionals to learn how to keep their stress levels under control.

“ADMITTING YOU'RE UNDER PRESSURE IS THE BIG FIRST STEP”

hile a career as an electrical professional can be rewarding, it can be equally stressful. The mental pressure of working independently and to tight margins are some of the challenges of the job. In recent months, these have only been heightened. Human errors are a part of every job, but in the electrical industry there is far less room for mistakes. Miscalculations and delays, inevitable at times, can severely effect not only the progress of the project, but also the potential safety of electricians and customers alike. This responsibility can be the source of ongoing stress for many electrical professionals. Equally, a lack of work can be just as problematic. In the current climate, becoming unemployed or unable to work is a reality for many.

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Unfortunately, stress is a major part of an electrician’s job, so it is key that you understand how to keep it at a manageable level, to maintain good performance, physical health and work-life balance. The industry is doing more to recognise the importance of mental health, with well-being coming on leaps and bounds in recent years. However, there's always more that can be done. It’s especially important to consider and share the beneﬁts that self-help and support networks can have in the recovery process.

Acknowledge the issue Roles in the electrical industry supply chain can be demanding. Whether you're an installer or consultant, a lot of travel, signiﬁcant stretches of time working away from home, long hours and tight deadlines are to be expected. You may also be painfully aware of the potential health and

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safety risks of the job, which can endanger both your life and your livelihood. To some extent, a degree of stress is inevitable in every job. But it’s when stress is ignored, underestimated or goes untreated that it can become unmanageable. If left unaddressed, stress has the potential to cause anxiety, depression and even be fatal. Suicide rates among skilled tradespeople are soberingly high, almost 40% above the national average. Male suicide victims in this group account for 29% of all male suicides in the UK. Stress can also manifest in subtler but no less damaging ways. It can impact a person’s social, emotional and psychological well-being as well as their lifestyle. Stress can cause severe phobias, panic attacks and alcohol addiction. When chronic, it can even contribute to family and marital breakdown, only worsening the plight of the sufferer.

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Poor mental health can be extremely self-destructive, and this is the true tragedy. Research shows that stressed workers are more likely to make mistakes on the job. Decision-making is impacted, and people suffering from depression tend to work slower and be less productive. In the electrical trade this can be a major barrier to success, only exacerbating professional frustrations and feelings of self-doubt. Although exploring the struggles that many electrical professionals face may be a gloomy subject, the power of self-help shouldn't be underestimated. Personal perspective and initiative are perhaps the most important factors in beating stress. Understanding how to manage the pressure and self-help can make a world of difference. Acknowledging that you're under pressure is the first, and probably most difficult, part of overcoming stress. Noticing the warning signs – feelings of exhaustion, bad temper, working late and a worsening diet – is a crucial first step before working up strategies to mitigate stress. Stress isn’t always work-related, indeed it’s just as likely to be caused by family issues, financial problems like debt or the pressures of caring for a loved one or starting a family. That’s why it’s important to make time for yourself. Setting time aside for exercise and relaxation are

“STRESS CAN IMPACT A PERSON’S SOCIAL, EMOTIONAL AND PSYCHOLOGICAL WELL-BEING AS WELL AS THEIR LIFESTYLE.” actionable and effective steps in relieving stress. We all need to reserve time to stay healthy and, ultimately, be more productive and successful. Industry support Electrical industry professionals shouldn’t go it alone, however. While mental health awareness is growing every day, it sadly remains a bit of a taboo in our industry. Many work in small teams, and although this familiarity and comradery can help alleviate feelings of stress and depression, it can also make individuals more embarrassed to say when they need help. The internal welfare and support structures other professions beneﬁt from are often absent or unavailable in the electrical industry. This leaves many feeling they have no one to lean on. Yet those in the electrical industry shouldn’t hesitate to reach out to others for advice and insight. Support networks are out

there and have been set up to help give all players the financial, educational and emotional support they need. It's important that electrical industry professionals know they're not alone; experienced support networks like the Electrical Industries Charity (EIC) are there for when you or your family need a helping hand. The EIC can provide counselling, legal and financial support for when a problem is too much to bear alone. Stress is a part of human life, and is often unavoidable. Rather than avoid or deny the pressures we're under, it's important to take time to learn how to accept and deal with them, as well as share this knowledge with others. Admitting that you're under stress is the first, and often hardest, step in the recovery process. With the growing awareness of mental health and it’s challenges, there are many support networks that offer help and advice specifically to those in the electrical industry. These organisations can teach self-help techniques, so that you can learn to manage stress independently. And when self-help isn’t enough, the EIC can share valuable legal, financial and personal advice. There are many rewarding and inspiring reasons why people enter the electrical industry – don’t let the pressures of the job get in the way of enjoying them.

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SPECIAL REPORT

POINTS OF

CONTACT

We talk to Martin Thurbon, ECS Contact Centre Operations Manager, about how his team respond to everyday inquiries and how they've managed the workload throughout this year's pandemic.

e’ve all been there – waiting on the telephone in a ‘queue’, until we're put through to the next available operator in the Contact Centre. It can be frustrating, as the chosen on-hold music for that week is interrupted for the umpteenth time by a recorded voice telling us our call is important to them and that an operator will be with us shortly. Sometimes we’ll give up and call back later, or we’ll persevere and ﬁnally speak to a real human who can hopefully resolve our query. This is, of course, from the point of view of the caller, but what's it like for the person on the other end of the line? The call we make to a Contact Centre might be the only call we make that day, but for the operator on the receiving end it might be just one of 50 calls they answer. Not only that, it's highly likely that the operator will be answering almost identical questions minute after minute, hour after hour. It’s fair to say, perhaps, that a fair

degree of patience, not to mention a slice of good humour, is needed to survive as a Contact Centre operator. Take the Electrotechnical Certiﬁcation Scheme (ECS) Contact Centre, for example, where there is very rarely a quiet day. Indeed, an average day can see the Contact Centre taking up to 500 calls, with the average waiting time for calls being under four minutes.

As Martin Thurbon, Contact Centre Operations Manager, explains, there are many different pressures involved in keeping things running smoothly: “As you'd expect, Monday is always a busy day (after the weekend break) and lunchtime periods can also be hectic. “As a team we have a collective responsibility to keep the volume of waiting calls down to as few as possible. “That means resolving telephone enquiries quickly and efficiently before we move on to the next caller. Some customers prefer to communicate with us via e-mail and we receive approximately 80 emails per day. “To help ease the weight of traffic we do encourage customers to refer to the ECS website as most answers to their questions can be found there.” It's not always that simple though, and some calls will inevitably take a lot longer than others. It is vital, therefore, that the caller feels that it was worth their time making the call. Martin continues: “We never want to

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SPECIAL REPORT THE MOST COMMON ECS CONTACT CENTRE QUERIES leave a caller feeling that their query hasn't been answered, or worse, that they've been ‘fobbed off’. Bad news spreads a lot quicker than good, so its our job to make sure the customer experience is reflective of an organisation which is here to promote the proper qualified status of electrotechnical operatives and raise standards.” So what qualities does a person need to work in a Contact Centre? Martin answers: “You'll often find yourself repeating things regularly, sometimes to the same caller, so obviously a lot of patience is needed. Additionally, your voice must be friendly, courteous and empathic. It's important to find a speaking tone that is neither rude nor patronising, but clearly answers the question.” Service levels When lockdown was announced earlier this year, Martin’s key focus for the ECS Contact Centre team was to ensure that customers wouldn't experience any reduction in their level of service. The team had never previously worked from home, so all team members were issued with laptops and telephone headsets so they could continue supporting customers. The team continued to deal with customer enquires via e-mail and telephone as well as processing customer ECS card applications whilst working from home. ECS has been working hard to improve the service offered by the Call Centre with 95% of enquiries now being answered first time. Work is also continuing to reduce the call waiting times by improving the information available on the website to make information easier to find and provide more clarity on the card application process.

I've paid for an ECS card; however, I've not received the card which I purchased.

You're not purchasing a product but are applying to join a certiﬁcation scheme. All card types have qualiﬁcation requirements, and applicants must ensure they check the requirements of the card prior to applying. Why won’t you issue me with an ECS card based on my experience only?

As the scheme operator we're not able to accept any application for ECS registration based on the applicant’s self-declaration of their skills, abilities and experience. All applications must be fully supported with documented evidence that can be independently validated. All applications for ECS registration are based on the auditable documented evidence the applicant provides with their application, which will include qualiﬁcations, competency assessments, employer endorsements and experience. The scheme is also partnered with the Construction Skills Certiﬁcation Scheme (CSCS). Under the Construction Leadership Council One Industry logo requirements, which is endorsed by government departments In the event that a difficult call arises, how does Martin deal with this situation? “People sometimes get angry when they're running out of patience or don’t understand something, but it's vital not to engage in a shouting match. On most occasions, if you remain calm, friendly and helpful their attitude will quickly improve. “ECS cards are often needed for site access so our best advice is to take note of

such as Business, Energy and Industrial Strategy (BEIS) and a requirement for CSCS partner schemes, all ECS card applications have to be made with industry recognised and documented qualiﬁcations relevant for the occupation. Are the rules for the requirements of the cards set by the ECS?

The requirements for occupations under the ECS scheme are proposed by industry representatives based on the qualiﬁcations generally available from training providers across the UK and approved by a committee as meeting the required industry standard. This ECS Steering Committee includes representation from working electricians, electrical contractors, ECA, SELECT and Unite the Union, the IET, Electrical Safety First and the HSE. the email reminders and don’t leave it until the last minute or after a card has expired to renew. Getting yourself organised early will give you the best chance to demonstrate your technical excellence and promote your status to the industry.” He adds: “Being patient and friendly won’t always work, but thankfully it doesn’t happen too often. For every negative call there are plenty of positive ones and I take great pride in the professionalism and passion that exists in the ECS Contact Centre.” “We’re always honest and admit we don't get it right all of the time – I don’t think any Contact Centre does – but our team is dedicated to ensuring that anybody who phones us will feel comfortable about calling again in the future.” GET MORE DETAILS ABOUT THE ECS CARD AT: WWW.RDR.LINK/EV003

22 December 2020

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S Y A W A E V I G ] [

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3 to win

BUILDER'S TEA BOX PORTABLE TEA & COFFEE MAKING KITS

In need of the perfect cuppa on-site? Now you need never be without the key essentials for tea and coffee on the go, thanks to the launch of the Builder’s Tea Box Portable Tea & Coffee Making Kit – available at www.btbproducts.co.uk. Housed in a compact, lightweight and moulded carry case, a 600ml cordless kettle provides enough for two cups at a time, while secure enamel containers are included to house your tea, coffee or sugar. The kits also contain high quality enamel cups and a stainless steel teaspoon. ENTER THE PRIZE DRAW AT: WWW.RDR.LINK/EV004

C.K TOOLS IDEAL INDUSTRIES THE IDEAL TOOL BAG

It’s that time of year again when thoughts turn to New Year’s to win resolutions and, as we all know, a small change can make a big difference. That’s why Ideal Industries is challenging professional electricians who haven’t done so already to make the change from traditional terminal strips to its In-Sure Connectors in 2021. Designed to make cable terminations faster and easier, the In-Sure range of Push-In or Lever connectors ensure every connection is consistent because there is no variation in the tightening of the ﬁxing screw that fastens the cable in place. The range includes a variety of options, from dual port to eight-port connectors. All In-sure connectors feature a clear plastic body to aid veriﬁcation of connection, and In-Sure Push-In connectors are colour-coded to allow you to select the right item quickly and easily while working. Ideal Industries is offering a fantastic tool bag worth £100, which features two side pockets with closable snaps – ideal for keeping your In-Sure Connectors handy – as a Christmas giveaway. ENTER THE PRIZE DRAW AT: WWW.RDR.LINK/EV005

COLOUR CODED COMBINATION SPANNER SETS This high quality C.K Colour Coded Combination Spanner Set (T4346M12ST) includes 12 popular to win sized colour coded spanners, to ensure easy tool selection and save valuable time on the job. The beneﬁts of colour coding ensure that the bright colours stand out in a dark toolkit, allowing quick selection of the correct size every time. The set offers some great features and beneﬁts from a broad selection of spanner sizes: 6, 7, 8, 9, 10, 11, 12, 13, 14,15, 17 and 19mm.

ENTER THE PRIZE DRAW AT: WWW.RDR.LINK/EV006

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CATTANO SOCKETMATE/BOXMATE PRIZE PACKS

Cattano is offering electricians the chance to win two time-saving products in a single pack this Christmas.

8 to win

BoxMate is a new answer to an old problem — plaster ingress into back boxes. When electricians return to site for second fix, they often have to waste time digging dried plaster out of back boxes before they can complete the wiring. BoxMate is a temporary cover which solves the problem. The electrician simply pushes a BoxMate into each box after first fix to keep plaster out, and removes it on returning to site for second fix. The product can be re-used, and it adapts to fit minor variations in box size. In 2019, BoxMate won a coveted Top Product award from Professional Electrician and Installer magazine.

to win

SocketMate is a plug-in spirit level which eliminates the need for repeated adjustments when ﬁtting sockets to back boxes. Its thoughtful design includes features which ensure good screwdriver access, avoids the need for the user to crouch down to see if the socket is level, and makes the tool easy to remove. SocketMate enables electricians to level the socket ﬁrst time, every time. Each of this month's winners will receive a SocketMate and a trial pack of 20 x BoxMates (10 x single gang and 10 x double gang). ENTER THE PRIZE DRAW AT: WWW.RDR.LINK/EV008

KNIGHTSBRIDGE HEADTORCHES To help you see your way clearly into the New Year, we have six Knightsbridge headtorches to giveaway – ideal for those jobs in the attic or under the stairs, where you need light and both hands free. And to help you even better navigate your way into 2021, Knightsbridge has published its new catalogue, available to the trade now. The handy A5-sized, full colour publication is packed from cover to cover – over 2,500 products across nearly 400 pages – with new range developments, impressive innovations, and lots of inspiring ideas. ENTER THE PRIZE DRAW AT: WWW.RDR.LINK/EV007

26 December 2020

TIMEGUARD SMART SOCKETS Timeguard’s range of Smart Wi-Fi accessories includes everything from professionally-installed smart wall sockets and in-line connectors to ‘out-of-the-box’ plug-in controls. The range works with the free proven Tuya Smart App, so users can control all their smart devices with a single App – helped by Alexa and Google if they wish. Included in the accessories range are an indoor camera, doorbell with chime, plug-In timer adapter, 3-way trailing socket with 2 USB, bayonet lamp holder adapter, twin socket and 10A in-line connector. We’ve got a 13A smart socket and a 10A in-line connector for each of the four winners in this issue. ENTER THE PRIZE DRAW AT: WWW.RDR.LINK/EV009

PROFESSIONAL ELECTRICIAN

4 to win

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You can enter all of this month’s FREE prize draws by going directly to: www.rdr.link/ev010

METABO POWERMAXX BS 12 BL Q CORDLESS DRILL/SCREWDRIVER

to win This brushless drill/screwdriver from Metabo offers users optimal power for demanding applications. The product is lightweight, yet powerful and utilises the Metabo Quick System, offering quick changing of bit retainer and bits, for ﬂexible working. An integrated LED work light with night light function provides optimal brightness in the work area, while a handy belt hook and bit holder can be ﬁxed either on the right or left side. Battery packs feature a capacity display to make it easy to check the charge status and Ultra-M technology offers the highest performance, gentle charging and a three-year warranty on the battery pack.

DRAYTON WISER SMART MULTIZONE HEATING KITS

to win Wiser Heat is the simple way to personalise home heating. With smart room thermostats and radiator thermostats, you can heat each room individually – keeping cots cosy and kitchens cool. Everything is controlled via a simple App from anywhere in the world, or via voice control with Amazon Alexa and Google Assistant. Wiser uses a standard UK backplate for quick and easy installation. It’s a buildable system, so you have the ﬂexibility to add more devices later (up to a maximum of 16 zones and 32 devices per system). The kits make home life more comfortable and convenient without making it more complicated.

ENTER THE PRIZE DRAW AT: WWW.RDR.LINK/EV011

ENTER THE PRIZE DRAW AT: WWW.RDR.LINK/EV012

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NSIGHTS WHAT WILL TREND IN 2021? Emma Segelov, EMEA Marketing Operations Manager at MK Electric, looks at what’s in store for the electrical industry in 2021 and beyond. Healthy power As the global health crisis continues to put healthcare institutions, educational facilities and businesses under pressure, electricians need to be aware of the wiring devices that are available to help maintain a hygienic environment within these settings. Our Logic Plus range is produced using urea formaldehyde; a high-grade thermoset material that has similar intrinsic properties to antimicrobial additives and kills many harmful bacteria. In terms of PVCu cable management systems, our Prestige 3D Antibac Blue is designed to help to kill bacteria which can grow on surfaces such as trunking systems using an additive within the PVCu, which is registered with the Environmental Protection Agency (EPA) and compliant with the European Biocidal Products Directive (BPD). As the additive is homogenous within the PVCu compound, the protection runs throughout. There's no loss of effectiveness where the trunking lengths are cut on-site or if the surface becomes scuffed or scratched. It also has a ﬂuorescence under UV light and glows blue for easy product

mkelectric.co.uk

identification and client confidence. Made in the UK, Logic Plus and Prestige 3D Antibac Blue are designed to be used together for a complete antibacterial solution. New connections USB integrated sockets are now commonplace in many sectors such as residential, offices, higher education, hospitality and retail. The 4-pin USB-A connection has been the standard for some time, but the use of USB Type-C (the cable that has the same shape connectors at both ends for phones and tablets) is on the rise and expected to become the norm. We've added a new USB integrated socket to our Logic Plus range that has two USB ports: one Type-C and one Type-A. It provides a total of 15W across both outlets; the USB-C socket is rated at 15W (5V/3A) power whilst the USB-A port is rated at 10W (5V/2A). These new sockets mount into a standard 25mm back box and feature backed-out and captive terminal screws and in-line, upward facing terminals with a funnel entrance for easy fuss-free installation. They also have Dynamic Device Recognition (DDR) technology for optimal charging.

Safe working and learning To facilitate social distancing in offices and education, staff and students will need access to power and data outlets wherever they may be located, so having a flexible distribution system is key. Floorboxes provide connection to the power and data distribution system without the restrictions of being perimeter wall-mounted. When thoughtfully designed, these can deliver 100% floor coverage. For raised floors, MK Electric’s raised floorboxes have been specifically engineered to ensure robustness, a faster installation and maximum life span flexibility. They're ideal for use with the Interact Underfloor Power System. Furthermore, MK’s new Above the Desk modules provide convenient desk-top access to power, data and USB charging direct to the end user. Thanks to an integral C clamp, 13A plug and cable, they're simple to install – or relocate – when and wherever they're needed.

VIEW THE MK ELECTRIC CATALOGUE AT: WWW.RDR.LINK/EV013

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THE

CODEBREAKERS MAHMOOD HASSAN: I SAW THIS ON A RECENT INSPECTION, SO I ASKED THE OWNER TO CALL THE CHAP WHO DID IT AND PUT ME ON THE PHONE TO HIM. I ASKED HIM WHERE THE EARTH WAS, AND HE TOLD ME IT WAS THE SCREW!!! I THEN ASKED HIM WHAT KIND OF EARTHING SYSTEM IT WAS, AND HIS RESPONSE WAS: “SCREW IN BRICK, BRICK CONNECTED TO EARTH, INNIT”. NEEDLESS TO SAY, I WALKED AWAY FROM THE JOB. MAYBE THE IET WILL CONSIDER IT FOR THE 19TH EDITION! Taking away the tongue in cheek initial view, this type of lack of understanding of BS 7671 has some serious potential risks. Firstly, a circuit protective conductor (cpc) must be connected to the installation's Main Earth Terminal (MET); this provides the earth return path in the event of a Line to cpc fault. The MET provides the source of earthing for the installation via whichever system earthing measure is used: TN-C-S (PME), TN-S, TT, etc. In the case of a PME, only the DNO or provider of the supply can initiate a PME supply; it cannot be derived from a private supply or initiated by the user of an installation. As we can't tell exactly what is happening from the picture, I'll assume that there was no cpc present in the initial circuit; maybe an older lighting circuit and additions or modifications have been made to that circuit that requires a cpc. It is not acceptable to attach a conductor to the wall via a screw in this way, as this is not an earthing system, nor

GET THE BOOK AND CRACK THOSE CODES!

Updated for BS 7671:2018, NAPIT’s EICR Codebreakers publication is purpose-written to aid contractors, inspectors and clients, and now includes updates to align with the 18th Edition of the wiring regulations. A 2018 Professional Electrician & Installer ‘Top Product’ award winner, the book is the perfect technical aid for electrical professionals and their customers.

30 December 2020 PROFESSIONAL ELECTRICIAN

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Need help with cracking those all-important EICR codes? Every month the technical team at NAPIT will be studying your latest ‘Caught on Camera’ photos and offering advice on the next steps, should you find a similar installation. If you want the team at NAPIT to help crack your codes then send your pictures through to us at: pe@hamerville.co.uk

does it provide an effective connection to the greater mass of earth. At best, under certain conditions, a fortuitous earth may be present. Fortuitous simply means that the earth cannot be relied upon as it may or may not be present (depending on the factors of its install), and is merely there by accident rather than design. So, we can establish that the connection in the picture is not an acceptable method of providing an earth return path for a cpc, so it is not likely to achieve ADS. Along with the lack of compliance with BS 7671 for providing a cpc, there is a failure to contain the cable conductors or correctly terminate them adequately. Winding a conductor around a black japanned screw is not an adequate termination, nor is it likely to have particularly effective conductivity.

If a fault occurs on the modified circuit here (Line to cpc), there is no fault return path back to the transformer, or source, which means a fault won't necessarily be cleared. If contact is made with the bare conductors of the cpc or screw by an individual, the return path is likely to become whatever has contacted the conductor or the wall. Depending on their resistivity, this contact will define the level of shock they will receive, which may well prove to be fatal. It doesn't end there though. From an EICR inspector's perspective, the conductors have single (basic) insulation exposed and are not taken into an adequate enclosure, which in itself will attract a C2 code. The junction box also requires an adequate anchorage, as it appears to be free-floating, which may cause strain on terminations.

The 18th Edition Codebreakers publication is priced at £17.99* (members) or £19.99* (non-members). Hard copies and digital issues are available. * Prices exclude VAT, postage and packaging

ORDER YOUR COPY OF NAPIT CODEBREAKERS BY VISITING: WWW.RDR.LINK/EV014

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18TH EDITION AMD 2: WHAT COULD CHANGE?

he IET Wiring Regulations, the essential publication for all professionals in the electrotechnical and engineering services sector, underwent an overhaul when the 18th Edition (BS 7671:2018) came into full effect in 2019. Amendment 1, which concerns electric vehicle charge points, came into effect at the beginning of February this year. Now, BSI is seeking views on a new set of changes to the 18th Edition – Amendment 2 (AMD 2) – which could represent the biggest set of revisions to the Regulations yet. AMD2: why now? The rationale for Amendment 2 is similar to that behind the original 18th Edition: given the way our industry operates, the roles electrical engineers serve, and the increasing speed of technological change, the Regulations must reﬂect these changes to ensure installations are safe, efficient, useful, and able to meet evolving standards. The key potential changes include:

Mandating of AFDDs on circuits with a rated current not exceeding 32A

THE PROPOSAL: Regulation 421.1.7 proposes that arc fault detection devices (AFDDs) be required on all single-phase ﬁnal circuits supplying socket-outlets and ﬁxed current-using equipment. Some exceptions to this are listed. THE IMPACT: This proposal would effectively mandate the use of AFDDs across all small, single phase circuits, whether in a domestic, commercial or industrial installation, increasing the potential for safety but also the prospect of greatly increasing cost and complexity of installations.

“SECTION 422 WOULD BE RE-WORDED TO INCLUDE THE TERM: ‘PROTECTED ESCAPE ROUTE’”

Gary Parker, ECA Technical Manager, highlights some of the proposed changes to the 18th Edition of the Wiring Regulations.

Risk assessment for sockets

THE PROPOSAL: Regulation 411.3.3 would be altered to remove the option for omitting RCDs on socket outlets not exceeding 32A in installations other than dwellings. THE IMPACT: This proposal would leave designers with no option but to install RCDs on all socket outlets – unless they raise a departure against BS 7671. However, this is something the client may not be content with.

Less paperwork for EICs

THE PROPOSAL: To reduce the number of items on the schedule of inspections for an electrical installation certiﬁcate. THE IMPACT: The number of boxes would be reduced to 13 items, greatly reducing the time needed

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to complete an EIC. A list of items that should be inspected (where relevant) is available, but this does not need to be completed.

New cut-off date for complying with the 18th Edition

THE PROPOSAL: To state a date that, after which, all installations should be installed to the 18th Edition AMD 2 – regardless of when the design took place. THE IMPACT: If an installation is undertaken after 28th March 2023 then this would need to conform to the requirements of the 18th Edition AMD 2, regardless of when it was designed. This could impact contractors working on contracts which take some years to come to fruition.

Energy efficiency and prosumers

THE PROPOSAL: A new Part 8 would be added for ‘Prosumer’s’ low-voltage electrical installations. THE IMPACT: This proposal highlights some of the additional requirements designers and installers should be aware of when working on newer installations that can generate their own energy supply.

SPD requirements

THE PROPOSAL: To re-write the wording in section 443, Transient overvoltages due to the effects of indirect lightning strikes, to make this element easier to read. THE IMPACT: Potentially reducing the number of mandatory SPDs required in installations, however the wording should be closely read to ensure compliance.

34 December 2020

“THE SECOND AMENDMENT OPENED AS A DRAFT FOR PUBLIC COMMENT IN SEPTEMBER. THIS WILL REMAIN OPEN FOR COMMENT UNTIL DECEMBER 11TH”

Foundation earthing

THE PROPOSAL: Regulation 542.1.2.202 would require that for new premises, additional earthing, such as foundation earthing, shall be provided. THE IMPACT: Every new build would need to be provided with a means of embedding electrodes to supplement the earthing system. This will require the use of electrodes or foundation earthing, in many cases at times when electrical contractors are not on-site.

Protected areas

THE PROPOSAL: The requirements of Section 422 would be dramatically re-written to introduce the phrase, ‘protected escape route’.

PROFESSIONAL ELECTRICIAN

THE IMPACT: Removing the conditions BD2, BD3 and BD4 and using the term ‘protected escape route’ would introduce requirements for designers and installers to consider how they install circuits in areas of escape and what types of equipment can be installed. How to share your views The 2nd Amendment to the 18th Edition of the Wiring Regulations (BS 7671:2018) opened as a Draft for Public Comment (DPC) on September 21st. This will remain open for comment until December 11th. The DPC is available via the BSI Standards development portal: standardsdevelopment.bsigroup.com/ In previous years, ECA Member comments have been directly responsible for improving the Regulations and ensuring that BS 7671 remains a practical and workable document, to the benefit of both customers and contractors. It should be noted that this article highlights some of the proposed changes in AMD 2. There are many others in the DPC, so readers are advised to pay close attention to the draft. To make sure your comments are worded and presented correctly, ECA has produced a handy guide to help members complete the DPC. ACCESS THE ECA'S HANDY DPC GUIDE AT: WWW.RDR.LINK/EV015

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Residual Current Devices-

THE THEORY OF SELECTIVITY Geoff Brittan, NAPIT Technical Officer, discusses selecting the correct Residual Current Devices (RCD).

hen discussing selectivity of RCDs and how/why we need to achieve this, its important to ascertain what selectivity means with regard to RCDs. Selectivity is the co-ordination of the operating characteristics of two or more protective devices such that, on the incidence of an overcurrent or residual current, the device intended to operate ﬁrst does so while the other(s) do not. Fundamentally, selectivity is the ability of a protective device to operate in preference to other protective devices in series. Now we have basic understanding of what selectivity is let’s see how we can achieve this. Where the electrical installation has a TT earthing system, and due to the higher earth fault loop impedance associated with such systems, the installation of sub main distribution circuits would require RCDs for fault protection.

36 December 2020

For example, a typical acceptable Ze value for a TT earthing system may be 40 Ω, therefore I = 230 V 40 Ω equates to 5.75 A of fault current which would be required to operate the protective device. Should such a fault appear on the sub main distribution circuit and if the only provision was for overcurrent protective devices, the example calculation shows there is not enough fault current ﬂowing to earth to operate the overcurrent protective device. Therefore, unless a low value of Ze can be assured and maintained the requirements of Regulation 411.5.3 for fault protection would have to be met. Where a requirement for an RCD for the protection of the installation, if a 30 mA RCD is provided the entire installation may be subjected to unwanted tripping.

PROFESSIONAL ELECTRICIAN

Therefore, this requires the distribution boards and consumer units to use suitably rated RCDs for various parts of the electrical installation. If all the RCDs were rated at 30 mA this would also lead to cases of unwanted tripping where the RCDs have the same tripping residual current levels. Distribution board RCD protecting sub main circuits can be S type/time delayed as shown in Fig 1 which act to minimize the risk of danger and inconvenience to the user for operation of downstream RCD

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units. Time delay RCDs are identiﬁed with the following symbol S . Circuits supplied from the consumer unit downstream would require 30 mA RCD (for additional protection). In this scenario selectivity has been achieved. Installing RCDs with different mA ratings and/or time delayed devices is not a new concept. However, the major change that came in with BS 7671:2018 is the requirement to select the appropriate type of RCD – AC, A, F, or B – dependent on the expected load. Correct coordination of Types of RCD is essential when in series, and Fig 2 shows the layout of RCDs in series.

Image courtesy of BEAMA

RCD types Type AC is used for Resistive Capacitive and Inductive loads generally without any electronic components, e.g. immersion heaters, ovens/hobs with resistive heating elements, electric showers, Halogen lighting. Type A is used for inverters, multimedia equipment, washing machines, lighting controls, dimmers, home electronic systems, LED drivers, induction hobs and electric vehicle charging points with less than 6 mA of leakage. Type B is usually used for 3 phase electronic equipment, inverters, UPS, EVCP with more than 6 mA fault current, PV arrays, industrial machines, cranes etc. Type F is for freqeuncy controlled equipment. This includes some washing machines, dishwashers, and driers containing synchronous motors, some Class I power tools and air conditioning speed drives. FOR MORE INFORMATION ON NAPIT SCHEME REGISTRATION, VISIT: WWW.RDR.LINK/EV016

NAPIT LAUNCHES NEW CERTIFICATION SOFTWARE

rimble MEP and NAPIT have collaborated to develop a new version of FastTest, a certificate software solution for commercial, industrial and domestic electrical installations used across a range of sectors within the building services industry. Rather than retire the Trimble version of FastTest, Trimble has chosen to provide an option for their customers to migrate to the next generation of certification software, NAPIT FastTest. The software brings together the best features of both Trimble FastTest and NAPIT Desktop to deliver a dynamic cloud-synced software solution for the inspection and test industry. Significant improvements have been incorporated within the NAPIT FastTest certification software to ensure that the functionality delivers faster loading of data, EICR Codebreaker observations within inspection schedules, high Zs warning notifications and much more. NAPIT FastTest is the only certification software that delivers interaction with the Trimble ProDesign electrical design software, allowing design data to be imported to NAPIT FastTest for the complete documentation from design to verification to certification of the electrical installations. FastTest Mobile has also been included in the NAPIT FastTest package to ensure site-based work can still be delivered using tablets. The introduction of the cloud-sync software frees NAPIT FastTest from being shackled to the office network allowing a fully mobile solution to the NAPIT FastTest electrical certification software.

GET MORE DETAILS AT: WWW.RDR.LINK/EV017

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Working on your own? Need some technical advice? Don’t know where to turn? Ask Megger. What it doesn’t know about installing and testing electrical systems isn’t worth knowing. Every question will be answered by the Megger Technical Team, and the best will be published in Professional Electrician. So, take advantage of the ‘every question answered’ guarantee today. Email your questions to: meggermeasures@hamerville.co.uk

You asked: FOR YEARS I’VE BEEN USING AN OLD MULTIMETER FOR BASIC TESTING BUT IT DOESN’T REALLY DO EVERYTHING I WANT, LIKE MEASURING VOLTAGES HIGHER THAN 600V AND CURRENT UP TO 100A. CAN YOU SUGGEST A REPLACEMENT?

We say: It sounds like the new Megger MET1000 multitester is just what you need. It measures AC and DC voltages of up to 1,000V and offers non-contact AC current measurement up to 200A. It will also check resistance/continuity up to 50 kÙ. A great safety feature is that it will warn you of dangerous test voltages, even if its batteries are worn out or not ﬁtted. Other features include single-pole testing, in-rush current measurement and phase rotation indication. It provides true RMS readings and, if you use it on a circuit protected by an RCD or RCBO, it won’t trip the device. It’s got a large clear digital display for results along with a separate bargraph, and there’s a data-hold option which is very convenient when you’re working on cables that are hard to access. The main display is backlit and there’s even a bright built-in torch to help you work more safely in dark locations. If you want even more, the MET1000 has replaceable test leads, a CAT IV 600V safety rating, and it comes with a handy belt pouch. You’ll wonder how you ever managed without it! VIEW A MET1000 TECHNICAL DATA SHEET AT: WWW.RDR.LINK/EV018

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DON'T GO SILENT IF THE PHONE STOPS RINGING Promotional efforts are usually the ﬁrst thing to be cut in times of business uncertainty, but Mark McShane, Managing Director for Skills Training Group, is passionate about the fact that marketing should be viewed as a priority. Here he explains why.

e've all been through a forced period of uncertainty that doesn’t look likely to end anytime soon. Like the wider building services sector, many electrical companies saw a reduction in enquiries over the lockdown period as operations ceased on building sites and commercial premises, and private customers shut their doors. In times like this, its tempting to batten down the hatches and wait for the storm to pass. However, businesses that have maintained a consistent line of communication with existing and potential customers, despite the circumstances, are far more likely to weather the storm. Here are some top communication and marketing tips for quiet times:

Be active on social media Platforms like Facebook and Twitter provide a free opportunity for businesses to reach more customers than they’d ever need. For an extra boost, sponsored posts are low-cost and a highly effective way for businesses to increase reach and engagement. Rather than just posting content, maximise effectiveness by interacting with local businesses, online electrical communities and industry

inﬂuencers, using hashtags and getting involved in competitions – you could even think of some of your own.

Provide engaging content Whether it’s online or on paper, nobody likes 'spammy' communications. Facebook’s algorithms favour content that sparks conversation or initiates meaningful interactions between users. Your customers will appreciate content that is valuable to them, for example, free advice on electrical safety or energy efficiency.

Use video On a platform such as Facebook, video gets at least 59% more engagement and is 73% more effective than photos. All modern smart phones capture decent quality videos and it can be a quick and personal way to show the jobs you’ve completed and provide advice. Facebook allows videos to be up to four hours in length but unsurprisingly the optimum length is much shorter, around three to ﬁve minutes.

Be helpful Mix up your customer communications and ensure they provide value. Keep a record of the work

you carry out so that when maintenance is required you can notify your customers. Stay up-to-date with industry news so you can inform clients about new opportunities, such as the Green Homes Grant.

Curate a good contacts list Keep a list of customers and people who've shown an interest in your business so you can distribute valuable content, reminders and relevant marketing materials. It's very important to be GDPR compliant, so your customers must give consent to receive speciﬁc communications from you. At times like this, when some companies are scaling back, there are opportunities for those with an eye on the future – by investing in communications and relationships building, your company can stand out from more cautious competitors. DOWNLOAD YOUR FREE COPY OF STG'S 'LOCKDOWN LESSONS FOR TRADESPEOPLE' GUIDE AT: WWW.RDR.LINK/EV019

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TRAINING ROUND UP

AICO SUPPORTS FIRE & RESCUE SERVICE

s part of a new campaign to increase support to the Fire & Rescue service, Aico is offering assistance in the form of CPD training and the use of its facilities to each of the 52 Fire & Rescue Brigades in the UK. The support will include free, FIA-approved CPD training based on BS 5839-6:2019, free use of Aico’s mobile training and demonstration units and access to office space at the company's Centre of Excellence as well as homeowner and tenant safety packs. Neal Hooper, Managing Director of Aico, commented: “For us, it's not just about alarms. One of our core values is creating safer communities and this year we've decided to increase our support for the Fire & Rescue service. We already have strong partnerships with several F & R services around the UK but feel we could be doing more.”

Recently, Aico has partnered and increased its support with Guernsey Fire & Rescue service by sponsoring two of its ﬁre engines. The sponsorship involved the centre water ladder lockers of each engine having graphics printed on them, to encourage and highlight to residents the importance of testing their alarms. Martin Lucas, Head of Fire Safety at Guernsey Fire & Rescue Service, stated: “Aico has provided unparalleled customer service and support, whether it be the

EVACUATION ALERT VIDEO HITS THE SMALL SCREEN

imed at anyone involved in residential ﬁre safety, C-TEC's animated Evacuation Alert Systems video shows exactly how these system can be used to assist the Fire & Rescue Services in evacuating all or part of a high-rise residential building in an emergency situation. Engaging, educational and fast-moving,

the video highlights how devices in individual ﬂats can be programmed to evacuate residents on a zone-by-zone basis in the event of an emergency. Andy Green, C-TEC’s Marketing Manager, said: “New recommendations in the Grenfell Tower Enquiry Report and the new BS 8629 code of practice means the demand for evacuation alert systems is rising.

Regional Speciﬁcation Manager for our area or the teams within the head office. They've worked to train all of our watches on the government standards and technical requirements, and have helped us to educate local government on best practice. The island has never had support like this.” GET MORE DETAILS ABOUT AICO'S SUPPORT FOR THE FIRE & RESCUE SERVICE AT: WWW.RDR.LINK/EV020

“Our two-minute video provides an excellent overview of why, where and how they are used and is timed to coincide with the launch of EVAC-ALERT, a new evacuation alert system speciﬁcally designed by C-TEC to meet the requirements of BS 8629.” WATCH THE VIDEO AT: WWW.RDR.LINK/EV021

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TRAINING ROUND UP

AM2 ASSESSMENTS:

WHAT'S THE DIFFERENCE?

here has been a bit of confusion in the industry around the AM2, AM2S and AM2E assessments, what they consist of and who should be undertaking them. To help clear things up, the team at XS Training are advising that the AM2S should be undertaken by Electrotechnical Apprentices who are training against the Apprenticeship Framework. The AM2 is for those who are undertaking the JIB Mature Candidate Assessment, while the AM2E is aimed at learners on the new 2346-03 Experienced Worker Qualiﬁcation and has been available at NET test centres from early October. Put simply, the AM2 is a practical assessment, commonly taken as the endpoint assessment of an Electrotechnical training program. The assessment is normally a 2-3 day process, undertaken at a NET approved test centre. The difference between AM2, AM2S and AM2E Section A1, B, C, D and E are the same time limits for all three AM2 assessments. However, the time limit changes for the Composite Installation (Section A), as

outlined in the next paragraph. The extra time allowed for the AM2S and AM2E is for the installation of a small section of steel conduit and PVC conduit. Section A1: Safe Isolation and Risk Assessment – 45 mins Section A: Composite Installation – AM2 (8.5 hours), AM2S and AM2E (10 hours) Section B: Inspection, Testing & Certification – 3.5 hours Section C: Safe Isolation – 30 mins Section D: Fault Diagnosis & Rectification – 2 hours Section E: Assessment of Applied Knowledge – 1 hour AM2, AM2S and AM2E It should be noted that candidates won't be able to use the AM2 for the NVQ 2346-03. If candidates hold an AM2 certiﬁcate which is less than two-years old, they'll need to complete section A (installation) of the AM2 again and this will include the steel and PVC conduit installation If the AM2 is more than two-years old, the candidate may need to take the entire AM2E, as NET may not recognise the existing AM2. If the AM2 was achieved before 2010, then it will not be recognised at all for the 2346-03 and the candidate will need to take the AM2E After December 31st, candidates who have already achieved the AM2 will only have the choice of the NVQ 2357 and/or 2346-03. However, some of the older qualiﬁcations (2360 etc.) don't fully map over to the NVQ 2357 and, as such, these candidates may only have the option of the NVQ 2346-03 and will need to re-take the AM2 in the form of the AM2E. The AM2, AM2S and AM2E online test Candidates will need to achieve 21 correctly answered questions out of 30 to ensure they pass the AM2 online exam,

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with a one-hour time limit allowed. The assessment process will be based on the application of knowledge associated with: Health & Safety, BS 7671 Requirements for Electrical Installations, and Building Regulations. Candidates are provided with a relevant selection of publications. The Experienced Worker Assessment This assessment is recognised as an equivalent to an industry apprenticeship and is built up of a strict set of achievements and qualiﬁcations. Achieving the Experienced Worker Assessment and the AM2E ensures candidates meet the criteria for an ECS gold card application. How do I get started with online electrical training? There’s never been a better time to invest in developing your electrical skills. Online electrical training – of which XS Training is established as a leading UK provider – offers a fast, convenient and cost-effective way to gain in-demand electrical skills. FIND OUT MORE ABOUT XS TRAINING'S ONLINE TRAINING OFFERING BY VISITING: WWW.RDR.LINK/EV022

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TOP PRODUCTSFINAL 2020FIX

We take a look back at those products that turned electricians ’ heads this year

AYEAR OF INNOVATION It’s been another busy 12 months in the constantly evolving world of the electrical industry, with every passing year exceeding the last in terms of the quality of new products released to the market and the opportunities for contractors to make more money. Over the last 10 issues PE has provided you with information about all of the hottest products available, so what better way to celebrate the cream of the crop than with a bit of awards giving? What is a Top Product? Our highly coveted Top Product awards are handed out to those products and services that have made a significant difference to an electrician’s work and have surpassed all levels of reliability, innovation and quality. So, stick the kettle on, get yourself a choccy biscuit (or two) and take a trip down memory lane as we crown this year’s Top Product winners that have caught the eye of this magazine and thousands of electricians in 2020. Don’t forget to use the Rdr.Link codes to find out more details about each of our winning entries!

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TOP PRODUCTS 2020

PE ONLINE'S TOP 5 MOST POPULAR TECHNICAL ARTICLES

ervicing all your electrical needs, PE's supporting website is packed with up-to-the-minute, relevant information for our readers. As always, our Technical archive continues to prove incredibly popular, so to celebrate 2020 coming to a close here's our run-down of the technical tips that proved most popular with visitors this year:

43,327 HITS

2. HOW TO DETERMINE EARTH FAULT LOOP IMPEDANCE This article explains why it is necessary to determine the values of earth fault loop impedance (Zs) for new installations and for those in service that are being inspected and tested to establish their condition. The article also discusses the use of calculation as an alternative to loop impedance measurement, as permitted by BS 7671. VIEW THE ARTICLE AT: WWW.RDR.LINK/EV035

50,520 HITS 1. ELECTRICAL INSTALLATIONS IN THE GARDEN Electrical installations installed in a garden, including luminaires and their associated cables, should be securely fixed and protected against accidental damage and attack by rodents. Surface-fixed cables should be fixed to permanent structures only and should be supported at sufficient height above the ground to avoid accidental contact with footwear and garden tools. This article tells you why and much more. VIEW THE ARTICLE AT: WWW.RDR.LINK/EV034

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22,967 HITS 3. HEIGHTS OF ELECTRICAL EQUIPMENT IN DWELLINGS This article explains the requirements of BS 7671, Part M of the Building Regulations for England and Wales and BS 8300: 2009 (Design of buildings and their approaches to meet the needs of disabled people) relating to the mounting heights of equipment in dwellings. In addition, it includes recommendations on mounting heights for equipment in dwellings at risk of ﬂooding, and on the positioning of socket outlets adjacent to sinks.

PROFESSIONAL ELECTRICIAN

VIEW THE ARTICLE AT: WWW.RDR.LINK/EV036

17,400 HITS 18TH EDITION: CHANGES TO INSPECTION & TESTING This article provides 18th Edition guidance for inspectors working in the inspection and testing ﬁelds. The publication of the 18th Edition has seen signiﬁcant changes to Part 6 Inspection and Testing, mostly in the layout and numbering of the regulations. Some subtle changes to some of the test procedures are covered in depth here. VIEW THE ARTICLE AT: WWW.RDR.LINK/EV037

12,032 HITS HOW TO INSTALL A HOT TUB In the run up to summer there was one particular subject that dominated the Q&A sessions on social media: how to install a hot tub. So, what are the main issues to consider? Pete ‘Monty’ Monfort of Arena Training offers his advice in this article. VIEW THE ARTICLE AT: WWW.RDR.LINK/EV038

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ADVERTISEMENT FEATURE

SLIM WORKLIGHTS FOR ALL SITES

Arriving in time for the winter season, Engex has launched a new range of site electrical equipment.

ngex, a brand focused on delivering the latest portfolio of products to the electrical contractor, has invested further to deliver the latest range of site electrical equipment. Arriving in time for this year’s dark nights, Engex's new site lighting equipment range delivers products that are suitable for many applications. Offering both a battery-operated work light and a 110V range, Engex ensures that options are feature-rich and contractorfriendly for ease of use. Rechargeable battery option Offering both 10W and 20W battery operated work lights in the range, Engex has focused on providing all the features you'd expect from a typical work light, but with a new slim line design. Offering two options of wattage – 10W and 20W – the unit is supplied on an adjustable mounted carry frame and utilises a clear diffusing glass to maximise light output and aesthetics. Both DC charger and USB charging capability are supplied with each ﬁtting.

A sealed IP65 unit allows use in rough and damp environments, ensuring all round protection, while the battery indicator is supplied to the rear of the fitting to ensure full control before the unit runs out of charge. Charge time is approximately five hours with a run time of three hours at full brightness. The mounting feet of the unit are magnetic, allowing the product to be more flexible. It can be mounted in obscure positions and, whether upside down or tilted, the unit will perform equally as well. Driverless 110V site equipment Battery operated units are suitable for all jobs, but most temporary sites are utilising a 110V option to ensure a consistent light source. To cater to this demand, Engex has launched a new slimline driverless product. Designed as single 10W and 20W versions on an adjustable carry frame, the range also offers 10W and 20W options mounted on both single and double tripods. All fittings offer IP65 coverage for protection and each 110V unit is pre-wired with 3m of cable to ensure enough distance can be reached around one area. The full range of Engex site lighting can be tripod mounted, with both single and double tripods offered as individual items. Engex also supplies extension leads, cable reels, transformers and splitters to support all applications.

VIEW THE LATEST ENGEX PRODUCT CATALOGUE AT: WWW.RDR.LINK/EV039

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PRODUCTS & BUSINESS SOLUTIONS

LENDING SOME 'EALING HANDS

he London Borough of Ealing is currently undergoing a signiﬁcant regeneration programme to transform many of its homes, estates and neighbourhoods and improve the social prosperity and quality of life for its residents. Led by Ealing Council, signiﬁcant investments are being made that challenge the way in which it delivers housing services to tenants living in 17,000 of its properties across West London. As part of its ambitious plans, the council is implementing one of the biggest IoT roll outs of its kind for a UK social housing provider, through the installation of FireAngel’s ground-breaking system, FireAngel Spec Connected, across its

In this real life case study, we learn more about Ealing Council's decision to implement a connected approach to fire safety within the homes it is responsible for.

entire housing portfolio. The new agreement will revolutionise the way in which Ealing Council monitors and manages its housing stock, eliminating the requirement for gaining physical access to a property, as all of the required device data is transmitted wirelessly in real-time via a secure cloud network. Built on 15 years of IoT expertise, FireAngel’s connected home offering allows Social Housing Providers to remotely monitor safety devices in real-time and ensure 24/7 compliance.

Policy review After an initial review of Ealing Council’s Fire Safety Policy, it was clear a fire safety system that provided transparent and continuous monitoring of each alarm in every property would enable the council to increase the level of protection provided, while simultaneously streamlining maintenance processes to quickly identify any potential risks. With a portfolio of over 17,000 properties, the chosen solution also needed to accommodate all housing types provided by Ealing Council. Following the review and an initial trial period, FireAngel Spec Connected was chosen due to its significant purchase savings and reduction of running costs through the provision of connected solutions that can be adapted and upgraded at a later date to meet future regulations. Paul Cook, Interim Health & Safety Manager at Ealing Council, said: “IoT is an area that will continue to evolve and improve and I was really impressed with the investment FireAngel continues to make with regard to its connected technology. “By partnering with FireAngel we're confident we will not only provide our tenants with the highest standards in fire protection, but cost-effectively streamline our asset management in the process.

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We're one of the first social housing providers of our size in the UK making this significant shift to connected technologies.” Ealing Council’s entire housing stock will benefit from the new connected system, which will deliver maximum protection through real-time remote monitoring of each property via a secure wireless network. FireAngel’s patented Predict technology will also be installed to highlight trends and high risk patterns of behaviour to prompt earlier intervention before an actual fire event. The installation of over 122,000 of FireAngel’s battery-powered Specification Range smoke, heat and carbon monoxide (CO) alarms is already underway, with 400 alarms being fitted by Ealing Council’s team of installers each month. Cost and resource savings The alarms are battery-powered, meaning no hardwiring is required and providing significant cost and resource savings, whilst simultaneously reducing the period of time in which the installers are in each of the tenant’s homes. The new partnership will see the level of protection throughout each property upgraded from LD3 to an LD1 Category Specification, in accordance with BS 5839-6. The suite of alarms will also be enhanced by a FireAngel Connected Gateway, which will be fitted outside of each property to provide Ealing Council with additional real time updates regarding the status and performance of each alarm. Paul continued: “This is project is necessary to transform the way in which we effectively manage and monitor not only our entire housing stock, but the safety of every tenant living in each of our properties.”

As the alarms are wirelessly interlinked across a secure private network, Ealing Council can easily monitor and manage the status of the alarms in real-time. FireAngel’s Predict technology will also enable Paul and his team to remotely understand the trends and levels of risk each property presents and as tenant’s needs change. The FireAngel Connected Gateway uses a unique algorithm and features patented Predict technology to identify and highlight high risk patterns of behaviour with regard to fire safety, bridging the gap in communication by instantly notifying necessary individuals in the event of an alarm notification. For example, high risk or vulnerable individuals, such as those living alone and are hard of hearing or living with dementia, can be remotely overseen in real time as the Connected Gateway sends live updates to designated individuals regarding the status of the smoke, heat and CO alarms installed throughout the property. James King, Director of Connected Homes for FireAngel, said: “There has been a real shift in behaviour and circumstance due to COVID-19 and social housing providers are under increasing pressure, specifically with regard to fire safety. “From challenges gaining access to

properties, to overcoming issues regarding the adequate measurement and management of property risk, there are a number of complications and costs associated with missed tenant appointments and the difficulty engineers experience when trying to gain access to properties to conduct necessary maintenance and repairs. This is resulting not only in a reduction of the level of protection potentially provided, but ultimately costly consequences, particularly with regard to the expense of repair following a fire. “That is why connected technologies that support remote monitoring capabilities are so important.” Faster response time Featuring Smart RF technology, the range of mains and battery-powered alarms supports the interlink of up to 50 devices together on a wireless network, simply by fitting a Smart RF module. As the alarms are on a private network, when one alarm sounds, they all sound. This also immediately notifies tenants of a potential fire or CO event, providing a faster response time that allows individuals to safely and quickly exit the property. By taking a proactive approach to the installation of preventative fire safety measures that utilise connected technologies, Paul and the rest of the team at Ealing Council can successfully remove the physical barriers many providers traditionally face, ensuring full compliance across their entire housing stock, whilst understanding and meeting fire safety requirements of the future. WATCH FIREANGEL'S HANDY DEMONSTRATION VIDEOS AT: WWW.RDR.LINK/EV040

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PRODUCTS & BUSINESS SOLUTIONS

ON-SITE SAFETY:

A VERY SERIES SUBJECT

Dave Sweetman, Marketing & Business Development Director at Di-LOG Group, discusses why the company's latest product launches are the ideal aid to helping electricians to take a safety-first approach on-site.

f 2020 has taught us anything, keeping yourself and others around you safe is of paramount importance if we’re all to move forward in our everyday lives. That fact holds even more weight as we steadily adopt the new normal. The UK population has adapted to the process of wearing face coverings, and antibacterial gel being implemented several times a day so as to keep ourselves protected and, as importantly, helping to ﬁght off the potential of a second wave. What does this have to do with safe isolation? We’ve proved that changes in the mindset around our daily routines are very much possible when the safety of ourselves and others around us could be at risk. So, therefore, why is implementing a clear and concise safe isolation process not adopted across many trades, especially for persons working in the Low Voltage (LV) electrical industry? Is it price? Is it availability? Is it the right product? Maybe it's all three! Despite the current climate, Di-LOG continues to develop products that maintain the highest level of quality standards as well as striving to keep critical electrical safety products intuitive and affordable.

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The new PU690 voltage indicator proving unit is a good example as it enables you to simply and effectively prove voltage operation of your 2-pole voltage indicator, confirming that the instrument is fully functioning before and after verification. The unit has been developed with safety in mind, along with size, reliability and a CAT II rating of 750V. The ergonomically formed housing has been designed to fit comfortably in the palm of your hand whilst providing clearly identifiable inputs to safely prove your voltage indicator. Every trades professional with experience of working on a busy site knows how it feels to take responsibility for the other workers around them. When you're dealing with live electricity there's no room for calculated risks and educated guesses. The only way you can ensure the safety of you and your colleagues is through adopting adequate safe isolation procedures. Combination kits The emergence of Di-LOG's new proving unit also means that we're able to launch the DLPK67xx Series of CombiVolt Voltage Indicator Proving Unit kits (DLPK6780 and DLPK6790). The kit consists of the PU690 unit combined with

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“WHEN YOU’RE DEALING WITH ELECTRICITY THERE’S NO ROOM FOR CALCULATED RISKS AND EDUCATED GUESSES.” the CombiVolt series of voltage indicators. Fully compliant to GS38 and BS 61243-3:2014, the DLPK67xx series kits offer fantastic safety, quality and value for all trades people working on low voltage systems. The kits come packaged in a bespoke carry pouch ﬁtted with a durable carrying strap and belt loop making them compact, lightweight and ergonomically designed. Our aim is to ensure the user keeps it on their person ready to conduct the correct safe isolation procedure as outlined and in accordance with Regulation 13 of the “Electricity at Works Regulations 1989”. It states:

'Adequate precautions shall be taken to prevent electrical equipment, which has been made dead in order to prevent danger while work is carried out on or near that equipment, from becoming electrically charged during that work if danger may thereby arise.' The DLPK67xx Series Kits are supplied in two variations: DLPK6780 is supplied with the PU690, 690V Proving unit, CombiVolt 1 LED Voltage & Continuity Indicator and Carry Pouch, while the DLPK6790 is supplied with the PU690, 690V Proving Unit, CombiVolt 2 Digital Voltage & Continuity Indicator and Carry Pouch. Lockout & Tagout To complete the full safe isolation portfolio, Di-LOG offers a multitude of lockout tagout kits, ranging from the DLLOC1 personal kit, which contains the minimum required to lockout most domestic MCBs, through to the more comprehensive DLLOC4 kit which offers a fully insulated padlock and hasp with an array of devices for the more commercial installation. Companies such as Di-LOG have all the tools to help and guide you in making your working environment a safer place for you, your colleagues and others around you. Please don't hesitate to get in touch if you have any questions. VIEW THE DI-LOG SAFETY SERIES EQUIPMENT PRODUCT LEAFLET AT: WWW.RDR.LINK/EV041

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TIME TO BE

‘SELF’ CONSCIOUS

Knightsbridge’s Scott Brewer looks at the benefits of self-test emergency lighting. he growth in self-test emergency lighting has been well documented but primarily it has been seen as a way of keeping costs under control without sacriﬁcing the element of safety that emergency lighting provides in buildings. Though BS 5266 calls for a function test once a month and an annual full rated duration discharge is performed and logged for all emergency lighting installations, the costs of employing an engineer to come and do that can be prohibitive. Typically, a routine test would involve the following: 1. Turn off the local mains supply, 2. Verify each luminaire is operating in emergency mode and meets the rated duration, 3. Turn the mains supply back on and check that the luminaires are charging, 4. Record all results in an emergency test schedule report. And it’s not just the cost of an engineer but the hidden costs of downtime, loss of productivity and inconvenience to inhabitants or staff. That emergency lighting ﬁtted with self-testing control gear can perform some

of these actions is clearly beneficial. As the name implies, an emergency light fitted with self-testing control gear can carry out the mandatory tests in accordance with national legislation, then report back the results via LED indicators, and in some cases, an audible alarm. Importantly, all faults will continue to be indicated until they are rectified. Therefore, the building owner or facilities manager now only has to check the LED status indicators and record the results on the test schedule. This results in a less labour-intensive testing procedure, leading to a quicker payback on the initial cost of installation, especially if you have a large complex building. In addition to the reduced labour required to perform monthly checks, self-test luminaires also have the added benefits of: a) Reducing human error in tests, b) Instant fault indication, c) Self-diagnosis identifies any component failure, d) No more delays in testing as it can be carried out within normal business hours. At Knightsbridge, our own self-test emergency lighting products offer the same all-important considerations of

convenience, compliance, cost savings, and ease of fault identiﬁcation. It’s a comprehensive, LED-powered range, which is ideal for retail, commercial, industrial and HMO applications, and comprises a robust bulkhead unit, a contemporary downlight, high lumen twin spotlights, and two lightweight exit signs. The self-test feature is built into each product and conducts routine functional and duration testing in accordance with the relevant standards, obviating the need for costly manual testing and intervention. After installation and an initial 24-hour charging period, each product conducts its own self-test operation. This consists of a three-hour duration test, after which a 30-second ‘monthly’ function test is carried out every 28 days, and then yearly another three-hour duration test. Following every self-test sequence, the unit will revert to charging mode. The unit’s status and any fault modes are shown by the bi-colour LED indicator. A green light is displayed in normal running mode, while a red light operates to indicate battery, lamp and duration test faults. Further peace of mind is ensured by the three-year warranty that comes with every product. VIEW THE KNIGHTSBRIDGE 2021 CATALOGUE AT: WWW.RDR.LINK/EV042

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How will automated smart lighting systems revolutionise our workplaces in the future? LEDVANCE offers its thoughts.

SMART LIGHTING = SMARTER WORKING

ong before this year's pandemic struck, the team at LEDVANCE had noticed a trend towards more workplaces moving over to smart automated lighting systems. One of the reasons behind this is that the choice of products is amazing – smart lamps in a wide variety of shapes, smart luminaires, products for indoor and outdoor use or plugs for integrating conventional light sources into more advanced systems. Using Bluetooth, ZigBee, an App or voice control, office lights can easily be adapted to suit the changing workplace, especially as more of us now have an office at home. The unprecedented times we're living in have already shone a light on the hygiene hazards that come from multiple hands touching a shared light switch, but there’s many other reasons for workplaces to adopt these smart systems.

Circadian rhythms Firstly, automated systems provide managers with the valuable opportunity to adapt workplace lighting to workers’ circadian rhythms. The circadian rhythm is our 24-hour body clock that governs natural cycles of activity and rest by managing hormone levels. Humans are known to be heavily inﬂuenced by variations in natural light throughout the course of the day. A human

60 December 2020

oriented lighting concept such as BIOLUX HCL uses smart controllable LED lighting systems to simulate the characteristics of natural daylight, combining the visual and non-visual biological effects of light. Artiﬁcial light that synchronises with our circadian rhythms is proven to make us happier, healthier and more productive not only in office scenarios, but also classrooms, warehouses and health facilities. Once the timings of the workday have been touchlessly programmed, an automated lighting system can co-ordinate with our own natural rhythms, providing an optimum workspace. It has been scientiﬁcally proven that workspaces which use human centric lighting systems have improved employee wellbeing, concentration and reduced staff sickness.

LED upgrades Furthermore, smart lighting installations require offices to transition their lighting to LED luminaires, which are significantly more efficient than traditional incandescent or fluorescent lights. Too many workspaces are lagging behind and still using yesterday’s inefficient energy-hungry lighting, at the expense of reduced financial cost. Moreover, the fluorescent lighting that many workspaces and facilities are settling for contains harmful mercury

PROFESSIONAL ELECTRICIAN

gases and produces a yellow-tinged lighting, which can cause migraines and eye strain amongst workers. An upgrade to SMART lighting brings an office up-to-date with 21st century technology, improving employee health and wellbeing in the process. Energy savings In addition, lights that aren't switched on all the time and tailored to the individual requirements of an office provide excellent energy savings. Luminaires can be programmed with the start and end times of a working day to illuminate the office only when necessary. They can be further programmed to turn themselves off when a room or floor of an office is unoccupied. When considering the benefits of automated lighting systems to their workplaces, facilities managers will generally note convenience and cost benefits. However, these systems can have an additional positive impact on employee wellbeing and productivity as well. In short, an upgrade to automated lighting can revolutionise how we work. VIEW THE LEDVANCE BIOLUX HUMAN CENTRIC LIGHTING BROCHURE BY VISITING: WWW.RDR.LINK/EV043

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OVIA PUTS LUMINAIRES TO THE TEST

via has made a signiﬁcant investment in new testing equipment and a cutting-edge photometry luminaire testing scheme, which will bring the company’s light testing facility in-house. The company has purchased its own Goniophotometer device and signed up to the revolutionary Gonio photometry luminaire testing scheme which has been created by the LIA, together with its partner Acal BFi, to enable lighting manufacturers to offer efficient third-party certiﬁed luminaire performance testing. As well as radically speeding up the testing process for Ovia’s lighting products, the ground-breaking scheme will also offer reassurance when it comes to validating photometric measurements, such as Lumens per Watt and related performance claims. The scheme is built around the class-leading Viso systems LapSpion Goniometer. Its cutting edge technology eliminates the need for a traditional Goniometer and/or integrating sphere and allows manufacturers to perform these tests quickly and accurately on their own premises, without the need for a large dedicated dark room. It gives participants the ability to scan light sources and luminaires quickly and easily, creating quality, easy to understand light measurement data. Full photometric scans can take from as little as two minutes and, once ready, the data is sent securely via a dedicated cloud server to the LIA Laboratory for validation. The LIA Laboratory will then be able to issue third-party reports without the need for product samples to be transported around the country or the world. GET MORE DETAILS ABOUT OVIA'S RANGE AT: WWW.RDR.LINK/EV044

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BARGAIN

HUNT

Dan Powell, Editor of Honest John Vans, names his top five bargain used vans.

re you looking for a cheap electricians’ van? Contrary to popular belief, you don’t need a big budget to get a practical and efficient commercial vehicle. In fact, armed with a modest £5,000, you should be able to get a reliable used van that’s large enough to carry all of the tools and equipment you need to get the job done. Honest John Vans has picked out its top ﬁve used vans for £5,000 or less from Ford, Vauxhall, Citroen, Peugeot and Volkswagen. These compact but capable commercials are generally found in large numbers on the second-hand market, which means you can be quite picky when it comes to condition, spec and mileage. What’s more, these vans are all rated highly for ease of use, comfort and fuel economy.

VOLKSWAGEN CADDY 쑿

CITROEN BERLINGO The Citroen Berlingo is a versatile van that’s available in two lengths – L1 or L2. The standard version will carry 625kg, while heavy-duty models will haul up to 850kg. A budget of £5,000 should get you a six-year-old Berlingo. Most of the deals are for the 1.6 HDi models; however, with a bit searching in the classiﬁeds, you should also ﬁnd more powerful versions with the 2.0 HDi diesel.

The Volkswagen Caddy has lots to offer used van buyers, with car-like handling and big carrying capacity. Mileages on Caddys in the £5k classiﬁeds vary wildly but don’t be afraid of higher mileage examples. Indeed, short drop vehicles with lower mileages may well have had harder lives and it always pays to check the van’s usage and history.

VAUXHALL COMBO The previous-gen Vauxhall Combo is a rebadged version of the Fiat Doblo Cargo which is good news, as this Fiat is a capable and quality van with proven mechanicals. A budget of £5,000 will tap into 2015 models with average mileage and one or two previous owners.

FORD TRANSIT CONNECT

PEUGEOT PARTNER

The mk1 Ford Transit Connect is – in our opinion – the best budget used van for £5,000. Simple to work on, cheap to run and practical, the Connect is a dependable buy for electricians in need of a cheap and reliable small van. What’s more, a £5,000 budget will easily secure a 2014 model with a full MoT and dealer-stamped service history.

Like its Citroen stablemate, the Peugeot Partner is a compact van with big potential. All versions are cheap to run, easy to drive and practical. Spend £5,000 and you’ll get a ﬁve or six-year-old Partner with a full 12-month MoT and dealer service history. We’d recommend ﬁnding a van in professional trim, as these include air-con and Bluetooth connectivity for your phone.

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PROFESSIONAL ELECTRICIAN

A used van should always come with a V5C logbook. This important document will have the name and address of the person you’re buying it from (or the details of their company). Always ask the seller for ID so you can check that their details and address matches the V5C. Check the registration number and the VIN too, so you can conﬁrm that the V5C matches the vehicle. VISIT HONEST JOHN VANS AT: WWW.RDR.LINK/EV045

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CITAN TOPS THE CLASS FOR FUEL EFFICIENCY

an drivers who opt for the Mercedes-Benz Citan are getting the most bang for their buck, according to new research by Confused.com, which analyses some of the best vans on the market to discover the most fuel-efficient options across petrol and diesel. With so many vans on the market, choosing the right one to buy can be an overwhelming decision. To help van drivers, Confused.com’s research calculates which models will get drivers the furthest for their money. The Mercedes-Benz Citan takes the top spot as the most fuel-efficient van across all fuel types. The diesel model can reach 831 miles on a full tank and drive 123 miles further than the Volkswagen Transporter,

which comes in second place (708 miles). Similarly, the Mercedes-Benz Citan also tops the list for the most fuel-efficient petrol van, with a range of 611 miles on a full tank. This is followed by the Ford Transit Connect and then the Volkswagen Caddy, which can both reach 580 miles and 541 miles per tank of fuel, respectively. But how much does it cost to buy a fuel-efficient van? While it may seem the vans with the biggest fuel range might cost the most, Confused.com’s research proves this isn’t the case. In fact, the Mercedes-Benz Citan ranked as one of the cheapest petrol and diesel models on the list. This suggests they truly tick the boxes for drivers looking to save a few pounds on the initial outlay and the running costs.

THE TOP 5 FUEL-EFFICIENT VAN MODELS

1 2

Mercedes-Benz Citan (Diesel). Total distance on one tank: 831 miles

3 4 5

Nissan NV200 (Diesel). Total distance on one tank: 701 miles

Volkswagen Transporter (Diesel). Total distance on one tank: 708 miles

Mercedes-Benz Citan (Petrol). Total distance on one tank: 611 miles Ford Transit Connect (Petrol). Total distance on one tank: 580 miles

GET MORE INFORMATION ON CONFUSED.COM'S FUEL-EFFICIENT VANS STUDY AT: WWW.RDR.LINK/EV046

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Products IN PRACTICE

Ventilation helps provide comfort in luxury home Vent-Axia has been speciﬁed as part of a luxury 1,300m2 new-build family home in Kingswood, Surrey. Designed to provide privacy, space, luxury and comfort the property spans four floors, with five Vent-Axia Sentinel Kinetic High Flow Mechanical Ventilation with Heat Recovery (MVHR) units providing ventilation for this extensive project. Featuring a cinema, a basement swimming pool with spa and sauna, a golf simulation room and a fully-equipped fitness suite, as well as a separate studio flat for guests, all of which will benefit from quiet, energy efficient effective ventilation.

This impressive build was project-managed by the owner who appointed Built Environment Technology as the MVHR specialist with full turnkey responsibility for specification, design, procurement and project management. Built Environment specified the Vent-Axia Sentinel Kinetic High Flow MVHR units to provide energy efficient ventilation throughout and the units were selected thanks to their high efficiency, their ability to meet the substantial airflow demands of the property and to ensure excellent indoor air quality with proportionate control – the units are factory-fitted with an integral humidity

sensor, which intelligently tracks air quality and adjusts ventilation rates accordingly. With energy-efficiency also central to the project it was vital to reduce the heating and cooling demands of the home. To achieve this, the Vent-Axia MVHR system was combined with geothermal intake ducts, which harness ground energy to remove the extremes of outside temperatures. As fresh filtered air is drawn through polymer ducts which are laid at a depth of 1.5 - 2.5m below ground, renewable geothermal energy is transferred to the intake air, providing natural warmth when very cold outside and natural cooling when hot, with potential annual energy-savings of 3,400kWh. In addition, conventional higher-energy frost-protection heaters are not required, as would normally be the case. Richard Porteous, Senior Projects Manager at Built Environment Technology said: “This large-scale project involved a complex ventilation system design, combined with geothermal intake ducts to optimise energy-efficiency gains all year round. “We specified the Vent-Axia Sentinel Kinetic High Flow units, as they provide high levels of performance and efficiency, with very site-friendly characteristics such as side and top duct connections, which are valuable in confined spaces. The client’s brief was to maximise the provision of energy-efficient ventilation and indoor comfort and this has been achieved.” GET MORE DETAILS ABOUT VENT-AXIA'S RANGE OF PRODUCTS AT: WWW.RDR.LINK/EV047

64 December 2020 PROFESSIONAL ELECTRICIAN

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C-TEC MOD SITES C-TEC’s new Hush ActiV BS 5839-6 Grade C domestic ﬁre alarm systems are providing top-grade ﬁre protection at several Ministry of Defence-managed residential properties in North Wales. Located on the banks of the Menai Strait, the spacious homes are part of The Joint Service Mountain Training Centre Indefatigable, a facility designed to provide affordable holiday accommodation for members of the Armed Forces and their families. Each of the three-bedroomed properties is equipped with Hush ActiV smoke detectors in the entrance hall and stairs, a heat detector in the kitchen and sounder beacons in the bedrooms, all connected to a Hush ActiV controller. With its easy-to-operate low level controller, the system offers simple detection, alarm, silencing and test facilities at light-switch level – occupants simply press ‘HUSH’ on the controller to silence an unwanted alarm. GET MORE DETAILS AT: WWW.RDR.LINK/EV048

THORN LIGHTING KING'S STABLES ROAD Thorn Lighting has provided the external illumination for King’s Stables Road, a successful mixed-use development in the city centre of Edinburgh. The chosen lighting solution includes various Urba fittings and Piazza bulkheads that blend sympathetically with the surrounding architecture. Urba wall mounted versions have been installed and Urba units with through wiring for the Catenary which offers unparalleled flexibility for the project. This has meant that the light can be placed exactly where it's needed, even if there's no support structure close by. Thorn’s precision-designed LED bulkhead Piazza II LED has also been installed to put illumination precisely where it's required, due to its precise directional LED light source and optimal light distribution. Piazza II LED also provides an optimal 3m forward light throw and a wide spread to either side of the fitting, allowing wide spacing of up to 12m. GET MORE DETAILS AT: WWW.RDR.LINK/EV049

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PROTECTING PEOPLE & PROPERTY

Conventional Convent tional Fire Systems Systems

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PRODUCTS ROUND UP

C.K TOOLS LED Head Torch

NIGLON Median Range Designed to be as aesthetically pleasing as it is functionally brilliant, Niglon's Median range is packed with features that make the products easy to install, durable, and desirable to the end consumer. The offering includes switches, dimmer plates, socket outlets, fused connection units, and data outlets – all with a clean, simple, understated appearance which will match any interior decor. It’s the first Niglon range to include single screw fixings on all modular switches, meaning they can be quickly and easily reconfigured on-site without the need for a full grid system. The soft profile faceplates are made from robust urea, making them highly practical with inherent antimicrobial properties to help stop the spread of pathogens such as MRSA, E.coli and Salmonella. Smart USB socket outlets detect devices and adjust the current, turning to standby when fully charged and protecting the device in the event of an overload. Adding in a Niglon LEDDIM120 with three mode settings and a programmable minimum brightness level to prevent flickering gives the option of dimmable lighting, and matching screw cap covers on the whole range make for a clean and uncluttered finish.

GET MORE PRODUCT DETAILS AT: WWW.RDR.LINK/EV051

Available in either a rechargeable or battery operated version, this powerful head torch features a 270 Lumen output, has a choice of seven lighting modes and a run time of up to nine hours. Other features include an 80° tilt ability, a 90m beam distance, and a motion sensor that allows for a quick and convenient way to turn the head torch on/off with just the wave of a hand. The head torch is also comfortable to wear, thanks to its lightweight and durable construction. GET MORE PRODUCT DETAILS AT: WWW.RDR.LINK/EV052

SCHNEIDER ELECTRIC Acti9 RCCB Type B The Acti9 RCCB type B device protects people against multifrequency earth leakage current, ﬁbrillation, electric shocks and electrocution. It is suitable for various applications which include 3 p drives, variable speed drives, EV car charging, power drives and photovoltaic systems. The RCCB type B simpliﬁes operation thanks to Acti9 VisiSafe and VisiTrip. It is compatible with PowerTag and Smartlink, allowing remote monitoring and control of the electrical panel. GET MORE PRODUCT DETAILS AT: WWW.RDR.LINK/EV053

V-TAC Smart Bulbs & Strip Lights V-TAC's Smart Catalogue has a broad selection of LED lighting to make every home even more efficient and beautiful in the holiday season. In addition to timer settings, Smart Bulbs & Strip Lights use modern SMD LED technology for maximum efficiency in power consumption, ensuring instant start-ups with zero ﬂicker. Together with a vast range of colours, the V-TAC Smart Bulbs & Strip Kits are the perfect upgrade for homes to cap off the year. Through the V-TAC SMART Light App, you can customise the lighting settings as per your mood – warm light for a cosy and relaxed evening, bright white for task lighting, and RGB colours for an exciting movie night. Set it to automatically dim during sunrise and bedtime, and go with full brightness at sunset. The possibilities are endless. There's no hub required so once the lights are integrated with the App, you can link it with an Amazon Alexa or Google Home speaker to enable the setting of voice commands to control lighting. The user simply tells Alexa to switch on/off, dim the brightness, or change the color of the lights. All V-TAC Smart Bulbs & Strip Lights are dimmable and colour changeable. VIEW V-TAC'S SMART CATALOGUE AT: WWW.RDR.LINK/EV054

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PRODUCTS ROUND UP

Clean up with Metabo's new cordless vacuum A clean working environment is indispensable for health protection so a powerful vacuum cleaner for professionals in the electrical industry is, therefore, essential. With the new cordless vacuum cleaner from Metabo, trades professionals now have a unit that allows them to work without a cable getting in the way, and still not have to compromise on suction power. The new machine can be operated with two 18V battery packs, or one 36V battery pack, and has three different levels to which the suction power can be regulated, depending on the application. For example, if the professional uses a cordless orbital sander that generates less dust, they can reduce the suction power accordingly, and increase the battery pack runtime in the process. In this way, they can work longer and make full use of the battery pack`s energy.

The ‘CordlessControl’ system takes over the automatic start and stop of the vacuum cleaner. Thanks to an intelligent transmitter-receiver system, the cordless tool is connected wirelessly with the vacuum cleaner. The receiver is installed directly in the vacuum cleaner and attached to the suction hose. A vibration sensor in the transmitter then detects when the machine is switched on or off. If the vibration in the machine is not strong enough, the transmitter can be attached directly to the device using the multi-tape included. A semi-automatic filter cleaning system ensures the filter cleans itself automatically during breaks. For manual cleaning, its a case of simply pressing the remote control button on the transmitter, which is positioned directly in the front on the sleeve. This is particularly practical for classic floor cleaning applications, where professionals will often switch the vacuum cleaner on/off by hand.

GET MORE PRODUCT DETAILS AT: WWW.RDR.LINK/EV055

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SNICKERS WORKWEAR Merino Wool Clothing

CED ELECTRICAL GROUP Axiom IP66 Weatherproof Range The Axiom range has been strengthened by the launch of IP66 weatherproof switches and sockets. Robustly constructed, this IP66 rating delivers protection from powerful water jets, dust and solid objects. The range includes 20A 1- and 2-gang two-way switches, plus a 1- gang two-way press switch â&#x20AC;&#x201C; all fitted with neon lights. For 13A sockets there are 1- and 2-gang switched plus a 2-gang unswitched version. The range is completed with a switched connection unit and 1- or 2-gang empty enclosures for switches or sockets. Quality is assured with CE marking, Intertek certification and relevant BS and EN approvals. GET MORE PRODUCT DETAILS AT: WWW.RDR.LINK/EV056

Snickers Workwear is inviting trade professionals to stay warm or cool this winter in its 100% all-natural Merino wool mid- and base-layer clothes that deliver optimal comfort for all kinds of working environments and leisure activities when the weather gets chilly. There's short and long sleeve T-shirts as well as leggings and topwear that combine superior wool warmth with body-mapping designs for the ultimate base- and mid-layer protection in really cold conditions. Designed for excellent ventilation and insulation, Merino wool is extremely soft, and naturally odour-preventive for an all-day fresh feel. Itâ&#x20AC;&#x2122;s also temperature-regulating, anti-static and repels water/dirt particles. VIEW THE SNICKERS DIGITAL CATALOGUE AT: WWW.RDR.LINK/EV057

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PRODUCTS ROUND UP

The next generation of smart home security ERA has launched ERA Protect, the next generation wireless smart security system and the first of its kind to attain the prestigious BSI IoT Kitemark. Building on previous product ranges to continue developing a serious security solution that can be relied upon and trusted, the ERA Protect range launches with an alarm, siren and accessories along with an outdoor camera and a floodlight camera. A major difference offered by the ERA Protect system is the way the alarm and the cameras work together. Wirelessly connected and operating fully in harmony, the settings allow cameras to be controlled via the same App and triggered as a complete system during alert situations. In the event that the broadband connection goes down, the 4G roaming SIM will still allow the video recordings from cameras to be stored to the cloud upon alarm trigger. The result gives a robust, security-driven system that can be tailored to fit individual needs – with all the help and support that ERA has become well-known for.

All ERA Protect products are fully integrated and work seamlessly together using the intuitive, easy to use smartphone App. One simple App allows users to view and monitor their homes or premises at any time from anywhere in the world – via the high quality 1080p HD video imagery – giving them ultimate convenience and reassurance. Being wireless, ERA Protect can be easily connected and disconnected, should customers move house. In addition, the system can be added to at a later date – maybe an additional PIR or camera is required – giving great flexibility. There are three main products within the ERA Protect range: 1 I ERA Protect Alarm System Easily programmed via the App and features alerts sent via push, phone call or SMS notification to pre-programmed alert numbers for added peace of mind. 2 I ERA Protect Outdoor Camera Boasts on-demand recording when in live view for instant recordings. 3 I ERA Protect Floodlight Camera Offers discrete security. It looks like a floodlight but with no indication that it also incorporates a camera. Allowing customers to tailor their security system to meet their individual needs, ERA Protect is available in a range of four service packages, with corresponding monthly fees.

GET MORE DETAILS AT: WWW.RDR.LINK/EV058

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PROFESSIONAL ELECTRICIAN

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AICO Contractors Handybook (Ed 5) Aico has launched the fifth edition of its Electrical Contractors Handybook. The new edition has all the essential information you need to help you choose, site, install and maintain domestic fire and carbon monoxide (CO) alarms and systems, along with new updates on the Ei1000G SmartLINK Gateway. The Handybook will keep you up-to-date with the latest standards and legislation, including the new updates in Scotland. It covers the different types of sensor available across Aico’s extensive range of fire and carbon monoxide products and will also assist with the installation of the new Ei1000G SmartLINK Gateway – Aico’s new asset management tool. The fifth edition will also provide extra information on the importance of testing as well as details of Aico’s wide range of accessories. REQUEST A FREE COPY OF THE HANDYBOOK AT: WWW.RDR.LINK/EV059

ESP Foot Operated Door Pull ESP has added a foot operated door pull to its Aperta access control range. Hand hygiene is the single most important measure for preventing the spread of infection and, with door handles and touch plates having one of the highest touch rates in any environment, they're likely to hold a signiﬁcant number of microbes on their surfaces. With a foot operated door pull, users are able to open the door in a more hygienic way with their foot, thus eliminating the need to use their hands and avoiding the problem of handle-to-hand germ transfer. Made from brushed stainless steel and supplied with rubber stoppers, the foot pull will work on latch-less wooden or metal doors. GET MORE DETAILS AT: WWW.RDR.LINK/EV060

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PRODUCTS ROUND UP

Rhino drives forward with double launch Commercial vehicle accessory manufacturer, Rhino Products, has released two new products this month. 1 I PipeTube Pro The ﬁrst complete re-design of Rhino’s hugely popular 3m PipeTube since its launch in 2005, the PipeTube Pro is a new system for securely and safely transporting copper pipe, plastic conduit and other similar materials. Rhino’s recent market research identiﬁed that 67% of customers felt that a PVC lining was the most important feature of a pipe carrying accessory. Listening to their needs, Rhino has added an optional full-length PVC lining to the tube, to stop the galvanic reaction that can otherwise take place, discolouring the pipes stored inside, as well as focusing on other highly rated areas: an upgraded integral locking system, an added rubber seal to reduce water entering the tube and a new stylish design.

2 I AluminiumLadder The second product release, the Rhino AluminiumLadder, combines strength and style to provide one of the most lightweight and aesthetically pleasing roof access products available for commercial vehicles. By utilising highly robust aluminium handrails and glass filled nylon rungs, the AluminiumLadder offers an extremely lightweight solution, 50% lighter than Rhino’s previous steel ladder, excluding fitting kits. The new materials used also increase corrosion resistance. The AluminiumLadder is available in 6, 7 and 8 rung configurations with bespoke fitting kits to suit a variety of popular commercial vehicles. The new product launches follow the recent opening of Rhino’s new head office and factory in Ellesmere Port, as well as the launch of a completely redesigned website, to provide users with a quick and easy platform to find product information and their nearest stockists or online dealer.

GET FURTHER DETAILS ABOUT THESE PRODUCTS AND MORE AT: WWW.RDR.LINK/EV061

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HELLBERG SAFETY Face Protection Range Hellberg Safety specialist PPE products include highly advanced face protection products, noise hazard protection and communication solutions for personal safety and wellbeing on-site. The brand's interoperable face protection products offer helmet and visor solutions to suit a variety of internal and external work situations. With a standard product design across the range, users are able to mix and match visors, carriers, and hearing protectors for complete ‘headband-only’ or ‘safety helmet’ solutions that protect against the hazards faced in differing task environments. Every component in the Hellberg Safety PPE range combines the hallmarks of, advanced technology, quality and comfort with superb, practical protection for the hazards you’re likely to face. GET MORE DETAILS AT: WWW.RDR.LINK/EV062

ORLIGHT ORLINE Suspended Lighting This linear lighting product offers the perfect solution for locations that require robust and versatile fixtures. Designs can provide isolated individually spaced modules, continuous lines of light or custom shaped configurations for feature lighting. Integral Tridonic control gear, multiple power outputs and CRI>80 ensures light quality, with recessed, surface mounted and suspended versions available. Bespoke configurations are available upon request – for example, 5000K, tuneable white, corner, square, rectangular, cross and circular shapes. GET MORE DETAILS AT: WWW.RDR.LINK/EV063

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PRODUCTS ROUND UP

Safeguard your installations with Sentinel

Europa Components has introduced a new range of consumer units under the Sentinel brand. Sentinel products have been designed to deliver quality, high integrity and main switch consumer units with solutions, including: ● 100A Main Switch + Dual 80A Type A RCCB with MCBs (inc ● ● ● ●

surge protected options) 100A Main Switch (suitable for compact type A RCBOs) 100A Main Switch + Dual 80A Type A RCCB Double Stacked Split Load Options Compact Garage Units (63A Type A RCCB + 6A & 16A MCB)

Sentinel also provides useful and convenient features to make installation quick, safe and easy. The hinged lid comes complete with a ﬂy lead to provide safety of earth continuity, protecting the lid and outer casing. The lid includes handy spring retained screws to prevent them from being lost during installation. Inside the board there is generous wiring space. Cable entry knock-outs are positioned top, bottom and side, offering multiple installation options. The enlarged rear entry knock-outs make it easier for pulling multiple cables through. Earth & Neutral bars are positioned at the top, clearly labelled, while busbars with integrated covers ensure ﬁngertip protection. The units come with a useful accessory pack containing circuit labels, grommet strip and metal blanks – everything needed to complete the job. GET MORE PRODUCT DETAILS AT: WWW.RDR.LINK/EV064

74 December 2020

PROFESSIONAL ELECTRICIAN

Split load boards offer a ﬂexible busbar solution, providing convenient adaptability across different installation requirements. Populated options come complete with the MCBs packed in their own separate box inside the packaging. This not only provides the MCBs with added protection but saves installation time as they don't have to be removed from the board prior to mounting. The Sentinel SPD is designed to be isolated on a MCB circuit, reducing the potential impact on the consumer unit and incomer if hit by a surge. A full range of supportive accessories and devices is available, including: ● ● ● ● ● ● ●

B and C Curve 6kA MCBs Compact Type A RCBOs Type A RCCB incomers Busbar SPDs Blanks Labelling kits

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FORUM LIGHTING SOLUTIONS Edition 7 Lighting Brochure Featuring over 120 new lines that have been added since the last version, the 7th Edition lighting brochure is Forum's best catalogue yet. It includes full details about Forum's vast portfolio of lighting products, including Coast outdoor lighting, Culina kitchen lighting, Electralite commercial lighting, Inlight domestic lighting, Marquis bathroom crystal lighting, Spa bathroom lighting, Stanley site lighting and Zinc outdoor lighting ranges. VIEW THE FORUM EDITION 7 BROCHURE AT: WWW.RDR.LINK/EV065

SCHNEIDER ELECTRIC Acti9 3P+N Contactor Part of the Acti9 iCT contactor range, the 3P+N contactor is designed to bring robustness to the control of 3-phase and single-phase loads requiring group control. By desynchronising the neutral conductor, the unique 3P+N contactor allows improved performance and reduced risks. The contactor helps to extend operational lifespan and protects loads. It is ideal for LED lighting applications. The contactor offers a choice of two ratings: 40A and 63A, each with either NO or NC operation. It can be combined with a variety of auxiliary control, protection and indication functions, and it can be integrated into an automation scheme with plug-and-play simplicity. Installation is straightforward with direct compatibility with the Acti9 combI busbar system. GET MORE DETAILS AT: WWW.RDR.LINK/EV066

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PRODUCTS ROUND UP

Online electrical certificates at the touch of a button In this day and age of mobile and online website technology there is a vast choice of online electrical certificates and software to choose from to help you produce your electrical certificates online. One such solution is the Pro Certs Electrical Certification App. Pro Certs is a mobile electrical certification application for Android Tablets, iPad and Windows 10. This electrical certification App is a standalone electrical certificate App which means it doesn't rely on an online website or remote server to function.

Want a free trial? Pro Certs is offering a seven-day free trial, giving users the chance to try out the electrical certificate software first. The trial includes full support and offers the unrestricted version of the software for the duration of the trial period. Users are free to download the electrical certificates as many times as they like with no restrictions, and you can also print or download the free electrical site survey forms in PDF format at the same time.

The benefits of not having to rely on an online certification website are obvious, especially if that website or sever were to go down, or if you have no internet connection that could cause connection issues which may prevent the software from functioniong properly. The Pro Certs electrical certification software works fully online and offline, even in airplane mode. Once you're logged in you don't need to be connected to WiFi, 3G, 4G or 5G at all, an essential feature when working in an area with poor mobile reception such as a basement. All electrical certificates generated with Pro Certs are stored on the actual device and there's no reliance on an online certification software back-end server to retrieve, sync or download your electrical certificates, reports or PDF electrical certificates.

GET MORE DETAILS ABOUT STARTING YOUR FREE TRIAL OF PRO CERT'S ELECTRICAL CERTIFICATION SOFTWARE AT: WWW.RDR.LINK/EV067

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LITHE AUDIO Wi-Fi Ceiling Speakers (w/AirPlay 2)

CMD Vision H Monitor Arm Range

Lithe Audio is excited to announce the introduction of Wi-Fi ceiling speakers with AirPlay 2 built-in. This addition of Apple’s latest protocol enables users to group Lithe Audio’s all-in-one ceiling speakers together with other AirPlay 2-enabled speakers and systems to create a fully immersive multi-brand, multi-room audio solution. AirPlay 2 enables users to control all their audiovisual technology – soundbars, speakers, TVs – from one device, transforming their iPhone, iPad or Mac into an all-in-one entertainment hub. The addition of AirPlay 2 to Lithe Audio Wi-Fi speakers enables them to become part of this home entertainment experience, working seamlessly with other brands and across multiple devices to stream high quality audio throughout the home. To ensure a complete and safe home solution, the speakers also come in an IP44 version for safe use in bathrooms.

CMD has developed a plug-and-play ergonomic workstation, incorporating an ergonomic monitor arm and integrated power module, designed specifically for people working from home. Quick and easy to assemble, the innovative free-standing Vision H range of monitor and laptop supports have been designed specifically for homeworkers who do not have a dedicated office space permanently set up at home. Designed with integrated power and USB charging points, Vision H doesn't need to be clamped to the ‘desk’, creating an ergonomic workstation by day, while enabling home workers to simply remove their equipment when they finish work, allowing them to quickly revert the space to home/family use. There are three Vision H models in the CMD range, allowing companies and end users to select the desk set-up that best suits their needs. All three models feature a power module with three sockets and a USB type A and C charger built into the base. Velcro cable management and cable clips are also included, complete with a 4m power lead to plug into the household socket.

GET MORE DETAILS AT: WWW.RDR.LINK/EV068

GET MORE DETAILS AT: WWW.RDR.LINK/EV069

METREL EVSE Testing Kit Metrel's new EVSE testing kit includes the class-leading multi-function tester, MI3152, which will test your EVSE installations and all your other work (both single- and three-phase), using the super touch-screen technology and on-board results storage; the well accepted EVSE adapter A1532, which facilitates testing of all makes of charging equipment (both single- and three-phase), and the powerful MESM Pro software, which will enable you to produce EVSE certiﬁcates. GET MORE PRODUCT DETAILS AT: WWW.RDR.LINK/EV070

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PRODUCTS ROUND UP

Makita's third generation of accessories Makita UK has launched a new and improved collection of belts and pouches to its extensive range of accessories. The newly designed range makes it even easier for tradespeople to safely store and transport their tools and accessories. The collection includes belts, braces, pouches, holders, bags, cases, gear and equipment, and offers users the durability and reliability needed for everyday use. With over 40 products in the range, there's a solution to suit every task; the pouches and holsters are available in a range of designs, depending on the end use. Each has the beneﬁt of Anti-Slip Technology, which is used on all friction points and pocket edges, to tightly grip tools, stopping them from sliding around and keeping them securely in place to help prevent accidental falls.

This is also ideal for those working in awkward positions where they need both hands free. Due to its rigidity, Anti-Slip Technology also helps to extend the lifespan of the item by allowing it to retain its shape. All belts and pouches are inclusive of 3L Technology, a unique three layer combination of polyesters and foam, to provide additional cushioning and improve user comfort. For ease of use, Makita’s Strap Belt System allows users to effortlessly connect Makita belts or shoulder straps to pouches, holders, bags and cases for trouble-free carrying. The belt loop holders can also be used to hang anything with a carabiner – their light weight, ﬂexibility and strength make them suitable for carrying a wide range of products. In addition, a heavy load support system has been incorporated into products such as the Ultimate Padded Braces, which works by distributing the weight between the waist and shoulders to reduce hip and lower back pain. To store tools easily, almost all bags, pouches and holders include elastic loops that can be used to organise tools and essential items, keeping them secure during transportation. In addition, the innovative Tool Loops System, which is available in the new tool cases, allows the user to store numerous tools without having to make any adjustments. GET MORE DETAILS ABOUT MAKITA'S RANGE OF ACCESSORIES AT: WWW.RDR.LINK/EV071

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SNICKERS WORKWEAR GORE WINDSTOPPER Jackets

C.K TOOLS 10W Rechargeable LED Site Light One of the most compact site lights available, this powerful rechargeable site light offers a 700 Lumen output, two lighting modes and a run time of up to four hours. The premium quality site light can be focused at any angle, thanks to its full 360° tilt mechanism, with the option to mount on a tripod, or a variety of metallic surfaces via a magnetic base. The site light can also act as a power bank, making it ideal for charging mobile phones etc. GET MORE PRODUCT DETAILS AT: WWW.RDR.LINK/EV072

Sharp, stylish looks and leading GORE WINDSTOPPER and stretch CORDURA fabric technology combine to make this jacket a must for winter on-site. The garment has a ﬂeece-lined interior for warmth and climate control fabric to keep your body warm or comfortably cool when you most need it. With a water-repellent fabric, it can be worn on its own or combined with Snickers’ mid- and base-layer garments. Fashionable and functional, this jacket has long arm cuffs with thumb grips for warm comfort and a high collar that delivers extra wind protection. It’s also got stretchable side panels for comfort and ﬂexibility with stretch CORDURA reinforced elbows for durability. GET MORE DETAILS AT: WWW.RDR.LINK/EV073

SUPER ROD Super Grips There’s nothing more annoying than losing the cable off your routing tool behind a cavity wall or somewhere equally as inaccessible! If you are using Super Rod's rod sets, try swapping your electrician’s tape for a Super Grip. This attachment also works with the new Cable Tongue Pro and Super Rod offers different sizes to suit all your cable routing requirements. It’s time to ditch the tape! GET MORE PRODUCT DETAILS AT: WWW.RDR.LINK/EV074

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CAUGHT ON

C A M E R A SOCIAL SNAPS!

Lee (via Twitter): The tenant paid Â£100 for 1 x socket and any 3 x lights to be replaced by 'DIY Dave'! Anslow Electrical (via Twitter): I saw this in someone's garage the other day!

Ian Lloyd (via Twitter): Found this while carrying out an EICR on a commercial property. Someone somehow found fit to pass this last year.

80 December 2020

PROFESSIONAL ELECTRICIAN

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M-Spec Services (via Twitter): Here's a bathroom light connection with non-IP rated ﬁttings.

London Appliance Testing (via Twitter): This was found on a new build property – 8 x CPCs, one block, all loose. The EICR had only been undertaken a month before. Jackson Electrical (via Instagram): Nice use of MCB jointing within the ceiling/ﬂoor void for a shower supply.

Shane Jackson (via Twitter): A nice ﬁnd on my inspection this morning...!

Daz. Stay-At-Home! (via Twitter): There's not enough coffee in the world that can help me to get my head around this...!

Flow Electrics (via Twitter): Found this during today's EICR. What IP rating are we giving a pendant these days?

PROFESSIONAL ELECTRICIAN December 2020 81

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ADVERTISER INDEX ALL LED Ltd................................................................ Page 4

IDEAL INDUSTRIES EMEA .................................... Page 14

Aurora Ltd ................................................................ Page 42

LEDVANCE Ltd ........................................................ Page 51

Blauberg UK Ltd .................................................. Pages 8,9

Manrose Manufacturing ....................................... Page 69

Carl Kammerling International Ltd ..................... Page 57

Megger Ltd .............................................................. Page 32

CEENorm U.K. Ltd .......................................... Pages 58, 71

Metabo (UK) Ltd...................................................... Page 46

Checkatrade.com ......................... Page 23, Loose Insert

Metrel UK Ltd .......................................................... Page 40

Chint Europe (UK) Ltd ........................................... Page 45

Mr Resister ............................................................... Page 79

C-TEC Ltd ................................................................. Page 27

NAPIT ........................................................................ Page 29

DANLERS Ltd ........................................................... Page 77

National Ventilation Ltd ........................................ Page 63

Di-LOG Test Equipment.................................. Pages 12,13

Orlight Ltd ............................................. Inside Front Cover

Doyle & Tratt Products Ltd................................... Page 73

Ovia Lighting ........................................................... Page 55

Ecostrad Ltd............................................................. Page 35

Prefect Controls Ltd............................................... Page 75

Electrorad UK Ltd ..................................................... Page 11

Schneider Electric .................................................... Page 6

Elite Security Products Ltd................................... Page 42

Scolmore International Ltd .................................. Page 46

Engex ........................................................................ Page 52

SolderM8 .................................................................. Page 77

ERA Home Security Ltd ......................................... Page 17

Super Rod Ltd ......................................................... Page 65

Europa Components ............................................. Page 39

Tesco Mobile Ltd.................................................... Page 24

Forum Lighting Solutions ..................................... Page 45

TRADE-DOCS.......................................................... Page 55

FS Cables Ltd.......................................................... Page 69

Vent-Axia Group Ltd.............................................. Page 58

Hager Ltd .................................................................. Page 51

V-TAC UK Ltd.................................... Outside Back Cover

Hamilton Litestat ..................................................... Page 61

Wera Tools (UK) Ltd.......... Page 20, Inside Back Cover

Hollycroft Software Ltd ......................................... Page 79

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