PROFESSIONAL HEATING & PLUMBING INSTALLER is a business journal for those involved in the installation, maintenance and repair of heating and plumbing systems. It is available to the trade at leading heating and plumbing merchants and specialist outlets throughout the UK.
The publishers and editor do not necessarily agree with the views expressed by contributors, nor do they accept responsibility for any errors of translation in the subject matter in this publication.
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A rewarding experience
As consumers, we are all familiar with customer loyalty programmes. From supermarkets to mobile coffee vans, businesses across the country are looking to give something more to their customers, and in the process keep them loyal.
Most plumbers and heating engineers will already be familiar with some of the rewards schemes which companies operate in the sector, and over the last year or so there has been a real uptick in the number of companies introducing them. Visitors to the recent InstallerSHOW in Birmingham in June would have seen many companies launching new schemes or promoting their existing customer loyalty programmes.
In this issue we have details of a number of new programmes recently launched or updated. Please turn to the News pages for more details.
From a manufacturer’s perspective these schemes help to improve customer retention, engage more closely with customers and build stronger relationships. In turn, depending on the type of loyalty programme being operated, customers might receive discounts on future purchases, rewards, or ‘points’ based on levels of spend – to be redeemed against a wide variety of items such as merchandise, consumer goods, holidays etc... Other schemes may offer membership of different tiered ‘groups’ within a company’s programme (which themselves have different levels of benefits), or simply cashback.
Savvy installers, keeping across a wide number of customer loyalty programmes, could now accumulate a significant level of benefit. However, with so many options around it could become an increasingly large admin burden just keeping up-to-speed with them all, what to do to ‘earn’ the rewards, and how to redeem them.
Another benefit which manufacturers often attribute to loyalty programmes is that they provide a point of differentiation with competitor brands, but with so many companies offering these schemes that increasingly appears to be less of a driving factor.
With an increasing number of organisations willing to go the extra mile to retain and engage with installers, it remains clear that plumbers and heating engineers are still, rightly, at the heart of the sector.
Jonathan Cole EDITOR
FILMAIMS TO COMMUNICATE WATERMATTERS MESSAGE
The Unified Water Label Association (UWLA) has launched an animated film to support installers and help them communicate the Water Matters message to their customers.
The short film seeks to address the ‘Why should I bother?’ mind-set and show installers how they can play a major role in changing consumer behaviour and make a tangible difference to the sustainability agenda.
Water calculator
UWLA MD Yvonne Orgill said: “We hope that installers will love our new film. We also have a range of other helpful tools, such as a marketing pack which includes flyers, posters, social media posts and videos, with tips and advice on how to save water in the home.
“Installers can also utilise the Water Calculator on the UWLA website to find how much water different products use.”
To view the new animated film please www.rdr.link/pbg001
Share your thoughts with us on the industry via Twitter (@PHPI), Facebook (@ProfessionalPlumber), or by emailing phpi@hamerville.co.uk
HEATING INSTALLER AWARDS 2024WINNERSREVEALED
The Heating Installer Awards 2024 winners have been announced with Nick Irlam of Irlam UK in Bolton-le-Sands crowned winner and awarded the title of National Heating Installer 2024.
Commenting on his win, Nick said: “After being recognised as a regional winner for a second time, I was delighted to have received such positive feedback from the judges this year, I was extremely proud of the project I submitted, and know how dedicated I am to my work, so to get some recognition felt amazing. But to win the national award is absolutely incredible.”
Damon Blakemore of Blakemore Plumbing & Heating in Sheffield was awarded Silver Winner, while Daniel Davies of Daniel Davies Plumbing & Heating Services in Lampeter received the Bronze Winner award.
This year’s Most Sustainable Installer award, which recognises those doing everything they can to minimise the impact of their work on the environment, was presented to Damon Blakemore. Luke Neale claimed the Rising Star award, which recognises the apprentices in the UK installer community. As winners of the awards Nick, Damon and Luke will receive a variety of prizes courtesy of the awards partners, Polypipe Building Products, Samsung Climate Solutions, Stelrad, The IPG and CIPHE.
For further information about the Heating Installer Awards and to register interest for next year’s awards, please www.rdr.link/pbg002
BRITISHGASOFFER FOR MIXERGY CUSTOMERS
Mixergy has announced an exclusive offer from British Gas. Mixergy customers who sign up for a British Gas fixed-rate tariff will save a further £40 a year when they opt in to Mixergy Extra. The £40 rebate will be deducted by British Gas from the energy bill.
Pete Armstrong, CEO of Mixergy, explained: “We have been working with British Gas to explore how hot water cylinders can support our power grid infrastructure, by alleviating grid congestions as more renewables are installed on an already overloaded grid. Imagine if every hot water cylinder in the UK worked just like a battery and was connected to the grid so you could charge when power was cheapest and cleanest? This could free up a phenomenal amount of room to onboard more renewables. Instead of paying windfarms to switch off, we could pay homeowners to switch on. This is why we’re thrilled British Gas has chosen to be the first utility to offer Mixergy Extra. The first smart hot water cylinder energy offer which pays homeowners.”
The British Gas Mixergy Extra offer will be available in September 2024.
DRAYTON’S NEW INSTALLER REWARDS PROGRAMME
Heating controls manufacturer, Drayton, has launched a new installer loyalty programme, Drayton Rewards+.
The new loyalty programme, which replaces 9º Network, is, according to the company, designed to give installers more; from perks and points, through to being part of a community of like-minded heating engineers and electricians.
On Drayton Rewards+, installers can earn points by registering products and by completing free in-platform online training courses, which can then be redeemed against a range of items from the rewards catalogue, including products, workwear, merchandise and more. When members claim points for products installed, they're automatically given an extended 5-year warranty they can offer their customers. Training modules will also be available for installers to access at their leisure with a bonus 500 points received for each module completed.
Clare Weller, Trade Marketing Manager at Drayton, commented: “Drayton Rewards+ is far more than the opportunity to collect points when fitting Drayton products; it is designed to help installers level up their skills, stay competitive, grow their business and be part of an active community of likeminded professionals.”
For more information on Drayton Rewards+ and Drayton’s range of heating control solutions please www.rdr.link/pbg003
BAXI OPENSTRAINING FACILITY AT WARWICK HQ
Baxi has opened its new 10,000 sqft Solutions Academy at its Warwick HQ, increasing its annual installer training capacity on the site from 600 delegates in 2023 to 2,000 in 2025.
For the first time, a Baxi training facility will have a dedicated solutions training room, allowing installers to get hands on with Baxi’s complete residential and commercial product portfolio under one roof. The new facility also includes a fully equipped digital studio to support the company’s new e-learning platform, to be launched later this year.
HEAT GEEK ANNOUNCES VAILLANT PARTNERSHIP
Heat Geek has announced a new strategic partnership with Vaillant with the aim of empowering independent installers to lead the heating industry transition to low carbon technology.
Heat Geek is a community of independent heating engineers working in renewable technology. It includes training courses to assist gas engineers to transition to Heat Pump work, as well as tools and technologies to enable those engineers to grow their business as they put their new skills to work.
Aadil Qureshi, CEO of Heat Geek said: “We are delighted to partner with Vaillant due to their industry heritage and product expertise. At Heat Geek, we pride ourselves in putting the best equipment in the hands of top heating engineers to save homeowners money and give heat pumps the backing they deserve.”
Rhino Products has announced the opening of a new site in Nantwich, fully dedicated to its new MR4 Van Racking range. The move is designed to ensure the company offers what it calls, ‘an industry beating shipping service’.
The new, purpose built MR4 Van Racking Centre in Nantwich, Cheshire is a 37,500sq ft site that will be focused solely on the stockholding and distribution of Rhino’s new van racking and accessory range.
The large stockholding capacity, the company says, allows for the vast majority of MR4 Van Racking orders to be in stock and ready to go at all times.
TOP 8 SKILLPLUMB COMPETITORS NAMED
The eight student plumbers who scored most highly across the SkillPLUMB 2024 national qualifying heats have been named:
David Bateman-Smith – South West College NI / Ashley McFarland Plumbing & Heating
Dillon Newton – Cornwall College / Justin Eyre Plumbing & Heating
Elliot Julian – a full-time student at Cornwall College
Jack Fenton – Belfast Metropolitan College / Ian Reid Heating
Jackson Gill – New College Durham / CGE Yorkshire Ltd
Samuel Page – Suffolk New College / Whitwell Services
Shaun Wilcox – Moray College UHI / Moray Council
Shay Ewing – Moray College UHI / Andrew Barclay Plumbing & Heating
All have now been invited to go head-to-head on the 20th & 21st November at Oldham College for the SkillPLUMB 2024 UK Final. SkillPLUMB is organised by industry charity BPEC and is part of the WorldSkills UK competition framework. Those who perform well enough and are age eligible could be in with a chance of competing at WorldSkills 2026 in Shanghai, China.
NEWLEVEL2APPRENTICESHIPANNOUNCED
The Chartered Institute of Plumbing and Heating Engineering (CIPHE) has announced the introduction of two industry-certified Plumbing Apprenticeship Standards for plumbing and heating apprentices. These new standards, once introduced, will create both Level 2 and Level 3 career entry points.
The launch of the Level 2 Apprenticeship Standard follows a survey conducted by the CIPHE which gathered feedback from installers, educators and business owners within the industry. It found that the vast majority (89%) of respondents were in favour of introducing a Level 2 apprenticeship and advanced Level 3 apprenticeship. The Level 2 Standard will allow apprentices to complete an End Point Assessment covering topics such as hot and cold water installations, as well as sanitation and rainwater systems.
Following on from the Level 2 standard is the Level 3 which introduces further assessment on advanced hot and cold water, low temperature hot water heating systems and plumbing/heating systems design. Kevin Wellman, Chief Executive Officer at the CIPHE, said: “This new education programme will offer clear career pathway opportunities, developing apprentices into tomorrow’s professionally registered engineers.”
NEW REWARD PROGRAMME FROMLG
LG Electronics’ (LG) has launched
LG All Stars, a new reward programme for its heat pump installers in the UK. It offers installers access to a personalised app that offers exclusive benefits, customer lead-referrals and priority technical support, on a bronze, silver and gold basis.
Members of All-Stars also gain access to LG’s training academy and reinvention centre, which offers training and certification on all HVAC solutions, including the latest generation of heat pumps. The loyalty programme is open to all installers, regardless of experience level.
Supporting installers
Vishavjeet Sodhi, Head of Air Solutions, LG Business Solutions said: “LG All Stars will help installers propel their business forward by rewarding their continued loyalty. And provide significant momentum for the roll-out of LG technologies, including heat pumps across the UK.
“There’s a significant need to upskill installers on the next generation of heat pumps, to support net zero targets. The programme is designed to support installers in every way we can.”
APHCINTRODUCES‘PROUD
TO BE APHC’ CAMPAIGN
The Association of Plumbing & Heating Contractors (APHC) has announced the launch of its new initiative, “Proud to be APHC”.
The association says the new campaign will aim to emphasise the importance of professionalism and continuous improvement within the plumbing and heating industry, as well as help APHC to strengthen its community of member businesses by foster a sense of pride and unity among members. To get involved in the campaign, APHC members are encouraged to engage on social media using the hashtag #ProudToBeAPHC to share stories, showcase work and connect with other members.
GRUNDFOS LAUNCHES PUMP SCHOOL
Grundfos has announced the launch of its new Pump School, an initiative designed to support installers through the development of tools that simplify their work and foster knowledge sharing.
The sessions will take place at Grundfos offices in Leighton Buzzard and Warrington and will focus on key areas such as domestic heating, the overall domestic product range, and domestic cold water and boosting. The hands-on training will be conducted by industry experts and will cover a wide range of topics within domestic building services.
NAVIENUK EVOLVES LOYALTY PROGRAMME
Navien UK has announced the evolution of its Navien Choice loyalty programme with the launch of Navien Choice Plus.
The new programme aims to offer installers more opportunities to earn points in exchange for a variety of rewards. Following a four-tier membership system of silver, gold, platinum and diamond, installers can progress up the ladder based on the number of Navien products they install and register through the programme. Graham Parkes, Commercial Director at Navien UK, said: “We’re delighted to be launching this next generation of Navien Choice with Navien Choice Plus.”
Business Matters
PART 6: MARKETING TACTICS FOR THE TRADE
James Chillman, UK Country Manager for Fergus, gives PHPI readers five key marketing tips for their business.
Whether you’re working solo, or own a company with staff, getting new customers is a huge driver when it comes to the success of your business. So, what can you do to drive more business your way?
Establish a strong online presence
In 2024, a professional website is your business card. So don’t give off the wrong impression. Instead, ensure your site is user-friendly, mobile-responsive, and updated with your services, contact information, and customer testimonials.
Leverage Google search
While on the topic of your website, consider optimising it for local search terms. When somebody Google’s ‘plumber in [Your Area]’, you want your business website to be as high up in the search results as possible. That’s where SEO (or ‘search engine optimisation') comes in. Include location-based keywords in the text on your website, like “Plumber in Manchester” and make sure your register with Google My Business.
Use social media
Social media can be a powerful tool for building your brand over a sustained period of time. You could share engaging content such as educational posts, time-lapse videos of your work and before and after pictures. It’s your chance to get creative, have fun and show off your good work on the tools.
Offer Referral Incentives
Word-of-mouth is powerful, but a lot of tradespeople just sit back and hope this happens naturally. Kickstart word-of-mouth referrals by encouraging your satisfied customers to refer friends and family by offering discounts or service upgrades.
Partner with local businesses
If you have an offer ready to go, who better to spread the word than your contacts in other trades? Networking is something you should always be doing to expand your reach and grow your business. Attend trade shows, wear a smile, and chat with as many people in the trades as you can. 1 2 3 4 5
For more free information and advice on running a successful trade business, as well as a free trial please www.rdr.link/pbg004
Building a successful plumbing business–ADVICEFOR COLLEGELEAVERS
How does a student leaving college start up their own successful plumbing business? We asked professional plumber, entrepreneur, and inventor of the hotun dry trap tundish, Russell Armstrong, for his advice.
QWhat was your path into the industry?
I left school at 16 with 5 ‘O levels one of which was for technical drafting. I joined a ductwork manufacturer on the drawing board and went to St Albans College of Building to get my ONC in HVAC Design Engineering. I then joined a Building Services Design Consultancy, Oscar Faber and did an HNC in the same subject, whilst doing my design apprenticeship.
After a few years I was drawn to sales and joined a great company in the ventilation market called Nuaire selling ventilation equipment to specification and contractors. My life in sales was great but I really wanted to work for myself and so I started my own kitchen and bathroom installation company called Integrated Interiors.
Following a move from Nottingham to Derby, I then morphed my business into a small and minor repair service catering for local people.
QWhat advice would you give to a newly trained plumber wanting to start out?
If you are a college leaver, you should be armed with the skills to do basic wet plumbing works (change a tap, fix a toilet etc...) but most people go into college to become Gas Engineers. They then find an issue. As a trainee Gas engineer, you then need to work to produce your “portfolio” of gas works but many can’t find a company to employ them, so they get kind of stuck.
It is my contention that any college leaver with a good amount of common sense, plumbing skills and a good work ethic can start out in the trade as a ‘Wet Plumber’.
It is vital that to remain credible with your customers that you only do work within your own competence, but you learn to do that work really well.
QWhat do you mean by ‘within your own competence’?
Plumbing is a craft, there is a skill to it that has a level of diagnosis, repair and knowing what to do if things are not right. Being a plumber, for me, is more about knowing what to do if things need repairing rather than doing the work. Now that sounds contradictory, but what I mean is that I can change a tap in 15-30 minutes but what happens if you are faced with a tap that has been completely concealed? Nothing beats experience, and
experience can’t be bought, so the college leaver must carefully build up their experience bit by bit. So only do the jobs that you know you can do and don’t bite off more than you can chew. That’s what I mean by ‘your own competence’.
The college leaver needs to decide whether they want to be employed with the security that brings, or whether they want to be self-employed. That means being a businessperson and taking some balanced and considered risks. Either way you need to be able to work on your own, even if you are employed.
To further enhance confidence in your potential customer base it is important to have some accreditation, such as Water Safe, WIAPS, CIPHE or APHC. These bodies allow you to gain an approval having made an application to them and undergoing an application process to determine your bona fides. It is always helpful to be both Water Regulation and perhaps G3 accredited (to work on/service unvented water heaters). In any case all of this is all part of your journey to excellence in the plumbing industry.
Russell was a designer and then a kitchen and bathroom fitter. When he moved to a new area of the country, he decided to start a new business as a wet plumber.
QHow did you go about this?
I decided that with my new location I would morph my kitchen and bathroom business into a minor works and repairs business. I needed to quickly find new customers and to inspire confidence from the get-go.
To generate enquiries, I decided to produce a post card at a thickness of 300gsm to advertise my services.
To have the best effect the card should show all your company name or your name if self-employed, relevant qualifications and accreditations, your prices (for small jobs I showed my first half hour charge plus a slightly lower second half hour charge) and the types of jobs that you are confident of doing.
To further enhance confidence in your potential customer base it is important to have some accreditation
The cliché of ‘no job too small’ is one to be avoided (in my opinion) but saying that you specialise in only doing small jobs (I call this ‘fixing taps and bogs’, with a smile on my face) is the better way of promoting yourself. Also include your full contact details (phone number and email) and the area you cover.
I then delivered the cards door-to-door, carefully recording which area I delivered to and when. Because I kept records, I was quickly able to learn that for 1,000 delivered cards, I was receiving jobs amounting to £1,000 (at that time, I was charging £40 for the first half hour and £30 for any subsequent half hour period).
It is important what you put on your card. People want to know exactly what you will charge and that there will be no surprises. You can quote your professional membership and/or print the logo of a local approval body by which you are approved.
In the next issue we will hear more about how Russell interacts with his customers and how he came to invent the hotun dry trap tundish.
BATTERY
power
As more and more people are looking at ways to reduce their energy costs Advance Appliances discusses the benefits of using a cylinder as a battery.
QCan I use a cylinder as a battery?
The simple answer here is yes, cylinders can hold and store thermal energy for use later on and studies show that around 9Gw of power can be stored in cylinders up and down the UK today. The question which often comes after this is how can I use that stored energy?
Well on the market today you have many types of hot water cylinders and buffer tanks which all offer different outputs; However most often overlooked is a Thermal Store Cylinder. A Thermal Store Cylinder can store energy which can be used to generate mains pressure domestic hot water and provide heat to either conventional radiators or underfloor heating. In addition, you can fit solar panels and purchase low-cost energy at convenient times to be used later that day for hot water and or space heating.
QHow Does a Thermal Store Work?
A Thermal Store works in reverse when compared to a conventional hot water cylinder, by heating the store of water you take the energy out of the cylinder to heat instantaneous hot water for taps, showers and baths. Then depending on the design of the system you either utilise the body of water for the wet
central heating system and create an open vented heating system (referred to as a direct cylinder) or you have a second coil within the cylinder which will create a sealed heating system (referred to as an Indirect cylinder).
With either model you have an Immersion Heater fitted which can be connected to a solar PV divertor to utilise self-generated power or to take advantage of a low-cost tariff.
QWhat Heat Sources can be put into a Thermal Store?
Thermal Store Cylinders are very versatile with a large range of options available when it comes to heat sources it is almost anything goes. When advising on the correct Thermal Store for a property always start with the main heat source, this is the primary heat source you will look to use and from there you can decide on the best option available to give you the most efficient system.
The range has products available which will work with natural gas, oil and electric. In addition to this you can utilise self-generated power such as solar PV, solar thermal, biomass boilers and even back boilers on stoves or fires. With a Hetas approved Multifuel Thermal Store you can enjoy mains pressure hot water and a sealed heating system heated primarily by a log burner.
QHow to determine if a Thermal Store will be suitable for a home?
A Thermal Store Cylinder is one of the easiest cylinders to install pretty much anywhere and in any property and still give mains pressure Hot Water for comfort. With the ability to accept almost any heat source they can provide heating, hot water or even both into almost any property. Without requirements for control valves, tundishes and external piping a Thermal Store can give the comfort of a mains pressure cylinder without the installation hassle.
Models which incorporate an electronic fail safe so that over filling or flooding are protected without the need for an external overflow are available. This means that in high rise buildings of multiple occupancy a Thermal Store is the perfect option for mains pressure hot water.
For more information please www.rdr.link/pbg005
QWhat are the main benefits of a concealed cistern?
There are several, but the main benefits are both aesthetics and convenience. When it comes to bathroom design, customers now expect contemporary functions and increasingly, space-saving solutions.
Concealed cisterns offer a sleek and modern aesthetic solution for bathrooms, eliminating the bulky appearance of traditional exposed tanks. With their hidden installation behind the wall or within furniture, these cisterns free up valuable floor space or create a handy shelf space above the pan, creating a more open and spacious ambiance.
By cleverly concealing the cistern, when coupled with a wall-hung toilet – this installation system significantly reduces the outward projection of the fixtures, allowing for a more streamlined and unobtrusive design. In situations where maximising space is important, opting for wall-hung ceramics alongside pre-wall installation frames with concealed cisterns can make a real difference. The ability to seamlessly conceal the cistern and elevate the toilet's footprint off the floor creates an instant illusion of spaciousness, transforming even the smallest of bathrooms into more open and visually appealing spaces.
CONCEALED CISTERNS
Andrew Shankster, Training Manager at Geberit, speaks with PHPI about the benefits of concealed cisterns and offers some installation tips.
From a hygiene perspective, pre-wall installation systems with integrated concealed cistern and wall-hung toilet offer significant benefits. The absence of a visible cistern and the elevation of the toilet bowl make cleaning much easier and more thorough. There are fewer nooks and crannies where dust and grime can accumulate, and the space underneath the toilet is easily accessible for mopping.
Another advantage of many concealed cistern with pre wall installation systems is the ability to adjust the height of the toilet bowl during installation. This feature allows for customisation to suit users of different heights or physical needs, enhancing comfort and accessibility. The adjustable height can be particularly beneficial when flooring is installed after the bathroom fittings – allowing more flexibility for the tile depth and adhesive across the floor space as the WC can be raised to accommodate this.
Q Many bathrooms and ensuites are tight on space. Can a concealed WC help create more space in these rooms?
Yes. Unlike traditional exposed toilet cisterns that sit in front of the wall and on top of the WC pan taking up valuable floor space, concealed WC cisterns are designed to be completely hidden behind a wall or within furniture. This not only eliminates the visual bulk of the cistern but also frees up floor area that would otherwise be occupied by the exposed tank. By reclaiming this space, homeowners and designers can more efficiently utilise the available square footage, potentially allowing for a larger shower or vanity area, creating a shelf above the toilet pan or simply creating a more open and airier feel.
They allow greater design freedom, with the ability to specify wall-hung and back to wall pans and feature continuous, uninterrupted tiling. They also allow freedom to blend in or contrast with the design of the rest of the room.
Q Can you share any tips to help ensure the installation of a pre wall frame with integrated concealed cistern goes smoothly?
Before fitting your pre-wall installation frame with integrated concealed cistern, such as the Geberit Duofix, it’s worth considering the following;
l Which frame do you require? If installing understairs or beneath a window, you
may want to consider the height of the installation frame itself. Geberit Duofix frames with integrated concealed cisterns come in wide range of heights and depths to allow for many applications from as low as 82cm and as thin as 8cm. Always consider the floor depth too at this stage as this may need to be considered with the height of the frame itself.
l What am I fixing the frame to? Is the wall strong enough to hold the weight of the installation itself and the future user of the WC? We recommend using a C channel metal stud, timber stud or Geberit system rail to ensure a strong installation that will withstand the weight of the pan and the person sitting on it. When installed correctly, a Geberit wall-hung installation frame and WC pan will hold up to 400kg of weight.
manual push buttons to sleek touch-free infrared sensors and robust pneumatic actuators perfect for wet environments.
We also take aesthetics seriously, providing an extensive selection of flush plates in different materials, colours, and finishes to complement any bathroom design. Many models incorporate additional water-saving features and adjustable flush volumes for the eco-conscious consumer.
Finally, if in further doubt, Geberit offers a wide range of training and fitting support tools to help with installation of frames with integrated cisterns.
Q Once concealed, how easy is it to access the behind the wall elements in case any maintenance is required?
For those prioritising hygiene, certain systems boast odor extraction or hygiene flush capabilities. Geberit hasn't forgotten about accessibility either, offering solutions with large, easy-to-use buttons for those with special requirements, for example care homes.
QDo you have any tips for installers on how they can communicate effectively with customers on bathroom options?
l Waste connections. The ability to install within an existing wall versus creating a pre-wall is determined by the existing wall build up and the waste position within the bathroom. For an existing wall installers need to ensure there is enough space for the frame and concealed cistern and for the waste connection itself, allowing for adequate fall. Building a pre-wall is also a good option – as installers can utilise the space above the frame with inset shelving or storage to maximise space within the bathroom.
l Avoiding movement. Wall build up is critical, and for Geberit Duofix wall-hung installations, we recommend using two sheets of plasterboard or 18mm ply board in front of the frame before installing the WC. This prevents any movement or deflection of the pan and Installers can tile over this as normal.
l Future maintenance and access? Don't forget to plan for future maintenance by incorporating an easily removable flush plate. The flush plate is the only external thing that can be seen once a concealed cistern has been installed. Geberit offers a selection of simple to install solutions from the Geberit Kappa, Geberit Sigma and Geberit Omega ranges.
Access to concealed toilet system components varies depending on the design, but modern systems are generally engineered with maintenance in mind. Most feature a removable flush plate that serves as an access point to the cistern and internal mechanisms. This allows for easy reach to address common issues like adjusting the flush volume or replacing the flush valve.
It's important to note that major repairs or replacements could still require some deconstruction of the surrounding structure. This is why proper initial installation and using quality components is crucial.
When planning your installation, consider discussing accessibility options with the system manufacturer. They may be able to recommend designs or installation methods that optimise both aesthetics and future serviceability.
Q Do concealed WCs come with a variety of flushing options?
Geberit's concealed WC systems offer a diverse array of flushing options to suit various needs and preferences. At the heart of most systems is our water-saving dual-flush technology, giving users the choice between a full or reduced flush volume. The flush activation methods are equally versatile, ranging from classic
Effective communication is the cornerstone of successful bathroom renovations, and installers can greatly enhance their customer interactions with a few key strategies. Start by actively listening and asking thoughtful questions to truly understand your client's vision, needs, and budget constraints. Leverage visual aids like brochures or digital tools to bring options to life, making it easier for customers to envision the end result.
When explaining technical aspects, ditch the jargon and opt for clear, relatable language, using analogies to demystify complex concepts. Present a balanced view of each option, outlining both benefits and potential drawbacks to showcase your expertise and foster informed decision-making.
Transparency is crucial, so provide detailed cost breakdowns and clearly explain how choices impact the budget. Set realistic expectations by discussing the installation timeline and potential disruptions upfront. Anticipate and address common concerns proactively, and always have alternative solutions ready if a customer's first choice isn't viable.
After discussions, follow up with a written summary to prevent misunderstandings.
For more information please www.rdr.link/pbg006
& FUNCTION Style
Bristan is boosting its shower product line-up with a host of new and updated bathroom product options on offer for 2024.
When undertaking a bathroom upgrade most consumers will be influenced by the latest trends and styles. Bristan’s updated shower range includes a choice of coordinating taps and showers in what the company calls, ‘a range of trend-led designs and finishes that will ensure installers can bring their customers’ dream bathrooms to life.’
Adding to the existing shower offering for 2024 will be six new designs — the Zing 2, Napoli, Qubo, Molida, Cruzar and Hourglass. The Zing 2, Napoli and Qubo will be available as bar showers while the Hourglass, Molida and Cruzar will be available as recessed shower packs. Following the launch of the Molida and Cruzar taps earlier this year the new matching showers create a complete bathroom range.
The Molida features an ‘on-trend’ diamond knurling, designed to make it easier to use with soapy hands, while the Cruzar boasts a traditional crosshead style tap with a modern linear knurl pattern. Each shower valve can also be fitted into a cavity space as small as 35mm and feature 15mm inlet connections to fit UK standard pipework.
Trend-led finishes
The new showers come in a range of trend-led finishes including Bristan’s signature Chrome, Black and Brushed Brass.
All shower heads in Bristan’s collection come with its rub-clean, anti-limescale handset technology — designed to make cleaning quicker and easier whilst extending the lifespan of the shower.
All Bristan showers provide enhanced hot water safety through the addition of a preset temperature safety stop of 38°C for family-safe showering and automatic shut off in the event of a hot or cold-water supply failure.
Installer friendly
For ease of installation, The Zing 2, Napoli and Qubo bar showers come supplied with everything in one box including bar shower, valves, hose and telescopic rigid riser. The company’s signature wall mount easy fit kit, available with selected products, designed to save installers both time and money by enabling the water supply to be isolated at the wall during installation.
the new shower designs have been rigorously tested and are supported by our exceptional 5-year guarantee
The Hourglass, Molida and Cruzar come with integral two outlet diverter, drench head with shower arm, and shower kit.
Chris Heath, Product Manager for showers at Bristan, said: “We’re incredibly excited about the new additions to our portfolio of shower products. With this range of products, we’re in a position to ensure that installers and homeowners can choose a shower that will meet the requirements of their bathroom renovation, without compromising on style or functionality.
“With Bristan, there’s a shower to suit every taste, space, and most importantly, budget, as we’ve developed a portfolio of products at a range of reasonable price points.
“Plus, with all our products, the new shower designs have been rigorously tested and are supported by our exceptional 5-year guarantee. With these new and improved products, we hope to maintain our reputation as the go-to product choice for installers when it comes to showers.”
For more information please www.rdr.link/pbg007
Bristan launched its Molida and Cruzar taps earlier this year –for details please www.rdr.link/pbg008
HOTWATER CYLINDERS POWERING THE FUTUREOF HEATING
Raman Sohal, Product Manager for Residential & Commercial Cylinders at Baxi, explains how installers can raise the profile of hot water cylinders and ensure their customers’ cylinders continue to provide an efficient and reliable source of hot water.
It would be fair to say that hot water cylinders have taken a back seat over the years with the rising popularity of combi boilers. Consequently, fewer households have depended on cylinders as a component of their heating system and may either have forgotten or be completely unaware of their benefits.
But as heat pump demand continues to rise, cylinders are making a return as part of low-carbon heating solutions. This presents installers with a valuable opportunity to raise the profile of hot water cylinders and educate their customers on the benefits of the products.
The attributes of hot water cylinders are straightforward and easy for installers to explain to their customers – especially when armed with relevant data and insight.
Simply put, the cylinders play a vital role in larger properties predominately by ensuring a consistently powerful flow rate is provided to hot water outlets while supplying a standby provision of hot water.
So, when it comes to choosing a hot water cylinder, which factors do installers need to consider and how can this determine product choice?
Flow and recovery performance
Homeowners may benefit from understanding the factors that influence an installer’s choice of cylinder size for their property, especially when considering the current cost-of-living crisis. By equipping themselves with basic data, installers can offer the most suitable advice during property visits. This includes information
such as the number of occupants, showers, and baths, as well as the likelihood of simultaneous usage. The Megaflo Eco 2 and Baxi cylinders, ranging from 70 to 300 litres, offer solutions for every installation.
Using this data in real-life situations can help installers communicate technical information effectively. For instance, an explanation of the hot water delivery rate in litres per minute and how this translates to the performance of a shower or the time to fill a bath can be particularly useful. A Baxi Indirect Cylinder, for example, can achieve a flow rate of up to 76 litres per minute, which is significant when a lower rate of just 22 litres per minute can fill a standard bath with hot water in just under five minutes.
For homes with high and frequent hot water demand, recovery times are a crucial consideration, which highlight the importance of the heat exchanger's quality within the cylinder. Cylinders like the Megaflo Eco2 or Baxi Indirect Cylinder, are equipped with high-performance coil-in-coil heat exchangers, offer impressive recovery times. For instance, a 125-litre Megaflo Eco cylinder can recover 70% of its volume in just 30 minutes.
The insulation level of a hot water cylinder is another crucial factor for installers to consider, as it directly impacts efficiency and energy bills. By reminding customers that their hot water cylinder is retaining heat effectively throughout the day, installers can help them save energy and provide peace of mind.
Exploring electric
It’s certainly no secret that heat pump technology has grown to the fore as one of the most effective ways to decarbonise most properties. This in turn further emphasises the important role of the cylinder within a system. Any homeowner looking to make
that transition from boiler to heat pump will need a way to store hot water for when they need it. This means they too will need to be made aware of just how key a well-designed air source heat pump cylinder is to their hot water performance.
While the baseline performance of the cylinder will always prove critical, the energy infrastructure of the home itself is growing in importance too. Trends show a rise in the number of homeowners wanting to be more environmentally friendly, save energy and increase their own energy security. This is where a combination of electrical solutions can really come into its own. In these instances, the use of solar pv panels in conjunction with a solar PV cylinder can minimise the need to draw electricity from the grid at peak times, thus contributing to lower running costs.
Championing servicing
It is crucial to emphasise the significance of regular servicing for hot water cylinders, just like with other heating solutions. This ensures safety and optimal performance. While boiler servicing is frequently promoted, it is equally important to remind homeowners about the need to service unvented cylinders too.
By maintaining a diligent approach to servicing, the risk of unexpected repair
costs is minimised, and the cylinder remains safe for use. Like boilers, the longevity of a hot water cylinder and its warranty are often tied to regular servicing. Despite the misconception that servicing a cylinder is simple, regular maintenance as part of a service ensures safety measures are in place, providing peace of mind for customers while operating efficiently.
The three tiers of safety – control stat, T&P valve, and energy cut out – are crucial for maintaining high levels of performance and user safety. A basic servicing checklist includes inspection, strainer cleaning, descaling, expansion volume recharge, and re-commissioning. While the installation document contains detailed servicing instructions, discussing the importance of servicing with homeowners encourages regular maintenance.
Installers are now more than ever, viewed as trusted advisors for heating queries, offering guidance on energy consumption and other opportunities to maximise a system’s performance. This makes now the perfect time to raise the profile of hot water cylinders as a holistic answer to many homeowner heating quandaries.
For more information please www.rdr.link/pbg009
GENERATE FEEDBACK
For 25 years, PolyPlumb® has been a staple of the residential plumbing market, and now Polypipe’s well-known push-fit plumbing system has been enhanced with a fresh new look and featuring patented In-Cert® feedback technology.
PolyPlumb® Enhanced features the company’s patented In-Cert® providing the installer with improved jointing assurance and peace of mind through haptic feedback. The In-Cert® Pipe Stiffener is manufactured from a high specification engineering polymer which is used in complex and demanding automotive, aerospace and medical applications. It incorporates a 360˚ wave feature in its head which engages with projections within the socket and helps to align and centralise the pipe. The company says that the haptic click of the In-Cert® technology gives real confidence; just push the pipe home, twist and you know the jobs done; push, twist, know.
PolyPlumb® Enhanced also brings a fresh new look and is available in white for the first time as well as the original grey,
allowing it to blend into a range of settings. The two colours are fully compatible with each other if required. The new solution provides a permanent fix; the joint is demountable by disassembly only.
Hot and cold
The company says PolyPlumb® Enhanced is suitable for use in most plumbing and heating installations, including hot and cold water and underfloor heating applications. The fittings are suitable for
PolyPlumb® Enhanced continues to deliver the reliability and confidence installers have grown to expect from the product but brings a fresh new look and even better performance.
use with Polypipe grey and white plumbing and heating pipe.
Adam Pearson, Category Manager, at Polypipe Building Products commented:
“PolyPlumb® has been a widely known and loved fixture for professional installers for over 25 years. Continuous improvement applied through innovative technology and progressive design is at the heart of everything we do at Polypipe Building Products, and we’re proud to share the results with the heating and plumbing community. PolyPlumb® Enhanced continues to deliver the reliability and confidence installers have grown to expect from the product but brings a fresh new look and even better performance.”
Sustainability
PolyPlumb® Enhanced’s packaging has also received an upgrade and features 50% recycled plastic film, a 30% reduction in plastic film thickness and a reduction in bag size on its most popular fittings.
For more information please www.rdr.link/pbg010
WALL PANELS ADVICE& GUIDANCE
It would be fair to say that meeting the needs of the homeowner when it comes to domestic refurbishment projects has never been more challenging. Not only do many customers wish for a luxury aesthetic on a budget –they also want to ensure their home is as easy as possible to maintain.
With all of this said, it’s no wonder that interest in products that are affordable to buy, quick to install and simple to maintain is on the rise. That’s certainly been the case with bathroom wall panels, which have seen a 45% rise in searches over the last 12 months compared to the previous year. And installers keen to familiarise themselves with the product category are certainly not alone either – there’s been a 50% increase in searches for ‘bathroom wall panel installation’ over the last year too.
It's therefore safe to say that the era when tiles were considered the only viable option for bathroom surfaces is steadily coming to an end. So, what exactly do installers need to know about bathroom panels in order to offer them as a viable option to customers?
Arguably the most important point is that not all bathroom panels are equal. There are numerous factors to consider when selecting which will be the best match for a specific bathroom project’s needs.
The fit
One of the main strengths of this particular category is how straightforward it is for bathroom wall panels to be installed, but there are some nuances between products.
As a rule of thumb it’s a case of dry measuring first, followed by cutting the panels and required profiles to size. Then look to apply a suitable high strength adhesive to the back of each panel, before affixing to the pre-prepped walls. To complete the installation, use a colour matched sealant as required to create a watertight finish.
The profile
Square edge panels with a tongue and groove edge also need to be fitted using profiles for internal and external corners, plus bottom seals and end cap trims; but they don't require joining profiles.
A growing number of homeowners are looking at how they can renovate their bathrooms within time and budget constraints. As a result, installers are frequently being challenged to find solutions which are quick to fit and simple to maintain without compromising the desired aesthetic. Bekki Griffiths, Senior Marketing Communications Manager at Mermaid Panels, a Wilsonart Company, profiles the different types of panel available and the types of project each lends itself to.
Profiles come in a choice of finishes, including chrome, brushed silver, matt black and white, to ensure that all-important cohesive finish.
If there’s a requirement to minimise the use of profiles or even avoid them altogether, then Mermaid’s Elite collection has a sleek postformed edge and tongue and groove jointing. It also boasts a 100% waterproof core and a lifetime guarantee.
The main thing to pay close attention to is the importance of installing using a professional grade, high-strength waterproof adhesive and sealant.
The tools
The beauty of most modern bathroom wall panels is that there’s generally no need for any specialist tools or vast technical experience. The main thing to pay close attention to is the importance of installing using a professional grade, high-strength waterproof adhesive and sealant. Not only will this ensure a quality finish, but it’s also likely to be a requirement of any manufacturer’s product guarantee too.
The décor
Long gone are the days when design possibilities were constrained by the limited decors available. Manufacturers like Mermaid Panels offer a wide choice of solid colour and trend-led decors, across a range of different panel types. It’s also possible to mimic natural marbles, stones and woods – not only in appearance but in texture too.
It's important not to forget that while tiles may be time-consuming to install and challenging to maintain at times, they do provide a traditional look which appeals to many homeowners. For that reason, it’s also possible to choose panels that imitate a tile effect but can deliver a bathroom refresh a lot quicker than the real thing, as they're completely grout-free.
The compatibility
When refurbishing a bathroom, many homeowners will be looking to achieve a cohesive look throughout, so it’s worth knowing that some of the latest ranges on the market also offer coordinating splashbacks and vanity worktops.
With such a wide variety of styles readily available, installers should maximise on the opportunity bathroom wall panels present.
For more information please www.rdr.link/pbg011
ENHANCE AIR QUALITY
Clivet’s air renewal unit has been designed to simplify the air conditioning system and increase its energy efficiency.
Clivet has expanded its range of solutions for air renewal, purification and sanitisation: the latest solution is
Fresh Large EVO. The new unit is a full fresh air unit with active thermodynamic recovery, R-32 refrigerant, full inverter technology and electronic filtration –designed to simplify the annual cycle air-conditioning system and increase its energy efficiency.
Fresh Large EVO utilises active thermodynamic recovery technology, not only to completely cover the ventilation load, but also to provide a contribution to meeting the building's heating requirements. The unit is available with air flow rates from 300 to 2,500m3/h and is suited for commercial, tertiary and large residential applications.
‘A step forward’
Product Manager, Damiano Rossi, said: “The new Fresh Large EVO represents a further step forward in the HVAC world in the direction of air quality and efficiency.
The new Fresh Large EVO represents a further step forward in the HVAC world in the direction of air quality and efficiency
“Thanks to its distinctive thermodynamic recovery with full inverter technology and iFD filtration, it is the ideal solution for applications such as schools, offices, small retail outlets, restaurants, banks, car dealerships; be they new buildings, or existing ones.
“Its use is a guarantee of plant simplification, year-round efficiency, and high air quality, benefiting not only the plant operator but also, and above all, the people who can live, work, study, efficiently and comfortably in a healthy and safe environment.”
For more information please www.rdr.link/pbg012
Some of the main features of Clivet’s new Fresh Large EVO
l Exhaust air energy recovery with active thermodynamic recovery
l Full inverter technology (compressor and fans)
l R32 refrigerant reduced charge (up to -60%)
l Contribution to the satisfaction of internal loads even at extreme temperatures
l High efficiency filtration with iFD technology
l Absence of contamination between exhaust and intake air flows
l Smart free cooling and indoor air quality management
l 30% recycled EPP structure for maximum acoustic comfort and thermal insulation
l Low noise thanks to the silent and super silent modes
l Extended operating range down to -20°C in heating mode
SAY HI TO HIGH TEMPERTURE
With decades of experience of heating buildings in the UK behind us, we understand the valuable contribution heat pumps play to the delivery of a low carbon future.
Building on its Tyneham heat pump range, the new 290HT offers a co-efficiency of performance (COP) of up to 4.94 for optimum efficiency. The range also features an inverter-controlled compressor that can control the building temperature based on specific requirements of space.
With low noise levels of 64db(A), the latest addition to the Tyneham range has been designed for use in commercial buildings. Available in five outputs from 15kW through to 50kW, the Tyneham 290HT can be cascaded to achieve higher outputs and also combined with alternative Hamworthy Heating products
Hamworthy Heating has launched the Tyneham 290HT commercial heat pump range with natural refrigerant, designed to achieve high flow temperatures of up to 75°C whilst benefiting from a low GWP of three.
to achieve a low-carbon hybrid heating system. With the ability to achieve higher flow temperatures without additional backup, the new heat pump can also be used for a range of Domestic Hot Water (DHW) applications.
Low carbon future
Jason Allen, Commercial Product Manager, Hamworthy Heating, commented: “With decades of experience of heating buildings in the UK behind us, we understand the valuable contribution heat pumps play to the delivery of a low carbon future. With natural refrigerant at the heart of an efficient heat pump, we’re proud to be adding the Tyneham 290HT to our innovative Tyneham heat pump range”.
The new Tyneham 290HT is supplied with a five-year warranty when commissioned by Hamworthy Heating. The company also offers a range of training courses and technical support.
For more information please www.rdr.link/pbg013
NEW COMMERCIALHEAT PUMPS FROM IDEALHEATING
move towards net zero.
The new ECOMOD CO2 monobloc air source heat pumps form part of Ideal Heating Commercial’s range of next generation natural refrigerant heat pumps released in 2024, featuring maximum flow temperatures up to 70°C.
Natural refrigerants are those that occur naturally, as opposed to synthetically made. They have a low Global Warming Potential (GWP), making them the environmentally friendly option over their lifetime. In the case of ECOMOD CO2, which uses R744 natural refrigerant, the GWP rating is just 1, making them a solution for customers with net zero commitments.
Multiple outputs
ECOMOD CO2 heat pumps come in three outputs - 65kW, 95kW and 130kW - with even higher outputs possible when installed in a cascade arrangement, where up to six can be centrally controlled, operating from an intelligent lead controller.
A high performing unit, they can operate at a design ambient temperature of -10⁰C, with a seasonal co-efficient of performance (CoP) rating of 3 or better. ECOMOD CO2 can achieve high
temperatures up to 70°C, making them suitable for Domestic Hot Water (DHW) applications and district heating systems.
As with all ECOMOD heat pumps, they can be installed alongside other Ideal Heating commercial solutions, including the Evomax 2 and Imax Xtra 2 commercial condensing boilers, to build a low carbon hybrid heating system.
For more information please www.rdr.link/pbg
A HELPING HAND
David Barnes, Marketing Manager of KNIPEX, highlights some tools designed to help heating and plumbing installers work smarter and save valuable time.
Hand tool technology is evolving and there are solutions now available which save an awful lot of time and hassle out on site. Hand tools can bring significant benefits to professional tradespeople and in 2024 there are some innovations will make it easier to work in tight spaces, customise your tools and leverage even more cutting power and comfort while you’re working hard to get the job done.
Working in tight spaces
Plumbing and heating installers often find themselves squeezed under sinks, in cupboards or in lofts but the TubiX® S pipe cutter is designed to deliver for installers in confined spaces like these. With its ability to cut pipes ranging from 3 to 30mm in diameter, this small tool features the QuickLock one-hand quick fastening system, which allows users to secure the tool on the pipe with minimal effort.
This mechanism is particularly beneficial when working in challenging environments, such as overhead or in shafts, where maintaining a steady grip can be difficult. The tool's precision and ease of use are further enhanced by the five high-quality needle bearings on the cutting wheel and guide rollers, ensuring smooth and fatigue-free cutting operations. Constructed from high-quality ball bearing steel, the cutting wheel is both durable and easy to replace. The rotary knob with a structured thumb recess provides 20% better power transmission and prevents slipping, even in wet conditions.
Cutting
For installers who frequently deal with cables, such as heat pump and renewables installers, the StepCut® XL cable shears offer cutting efficiency. The tool is designed to reduce the effort required to cut through cables by up to 60%, thanks to its high-leverage joint and long handles. The dual cutting areas allow for the precise cutting of both small and large cables. The stepped cutting edge holds smaller cables close to the joint during the cut, while the front cutting edge handles larger cables step by step. This design ensures that installers can achieve clean cuts with minimal handle opening, making the tool
suitable for one- or two-handed operation. Additional features include an adjustable high-leverage bolted joint and a slim head for better accessibility. Its cutting edges have been laser-hardened to approximately 56 HRC, for long-lasting sharpness and performance.
Protecting your tools on the go Transporting tools safely and reliably is a common challenge for heating and plumbing installers, especially when moving between job sites. The KNIPEX Robust26 Move tool case addresses this need with a design that is both durable and versatile. Made of impact-resistant polypropylene, the case is temperature-resistant, dustproof and waterproof. Inside, the case is equipped with 19 tool pockets, 61 straps and a document compartment, ensuring that all tools and accessories are securely stored and easily accessible. The lockable base tray can be divided using an aluminium divider system, providing additional customisation options. The Robust26 Move is available in a version equipped with 12 KNIPEX tools, tailored specifically for the needs of heating and plumbing installers.
Tool customisation
Keeping tools organised and easily identifiable is crucial on busy construction sites. KNIPEX's ColorCode Clips are available in 10 different colours, allowing users to tag their tools for easy identification. These clips, available in 10 different colours, allow users to tag their tools for easy identification. This system not only helps prevent tool loss but also facilitates quick tool selection, saving valuable time. Moreover, the ColorCode Clips are compliant with ANSI/ISEA 121-2018 standards, ensuring they meet high safety and performance criteria.
For those with access to a 3D printer, KNIPEX provides the data to create custom clip designs, adding another layer of personalisation and convenience. This allows you to customise your tools to specific needs, enhancing efficiency and usability on site. The ability to print custom clips, holders and other accessories means that tools can be tailored to fit perfectly within toolboxes or pouches, reducing the time spent searching for the right tool. This level of customisation not only improves workflow but also ensures that tools are always at hand when needed.
Comfort
Beyond the functionality of these tools, KNIPEX places a strong emphasis on ergonomic design. New for 2024, our three-component comfort handles combine high-strength materials for durability with soft components for a secure and comfortable grip. The special surface structure enhances control, reducing fatigue and increasing safety.
For more information please www.rdr.link/pbg015
NAIL THEDETAIL
When tackling a new heating system installation, it's more than just fitting a boiler or heating system – the devil is, always, in the detail. From ensuring that no drafts sneak through to meticulously adhering to the latest energy efficiency standards and fitting sleek and secure pipework, every element matters.
Air leakage around pipework where it enters and exits a property is a big issue. When installing pipes or boiler flue systems, drilled holes in walls and floors can create gaps that allow heated air to escape and cold air to enter, increasing heating demand and energy use.
To address this, Part L of the Building Regulations mandates the use of pipe seals and grommets to minimise air leakage. New housing projects must now also provide the SAP Assessor with photos for the Buildings Regulations England Part L (BREL) report, demonstrating compliance with energy efficiency standards, particularly in insulation and airtightness.
Professional finish
WATCH
PipeSnug and FlueSnug are all-in-one sealing collars designed to meet stringent regulatory standards. These devices can be quickly installed by any plumber or builder to effectively seal off pipe exits, block out drafts, deter pests and prevent precious heat from escaping. Unlike mortar and sealant, PipeSnug and FlueSnug are UV resistant and designed to withstand sun damage and they leave a tidy, professional finish –no messy sealants, mortar or air sealing tape needed.
To see a video of Chirag from CP Utility Solutions installing a FlueSnug please www.rdr.link/ pbg016
The products also tackle the pressing issue of falls from height which remain a cause of severe injuries and fatalities in the workplace. PipeSnug and FlueSnug are both flexible enough to be pushed through a core-drilled hole from the inside, and yet rigid enough to snap back into place, so there is no need for ladders or scaffolding, removing a health and safety risk if the boiler is being installed at height. When a flue needs servicing, FlueSnug can be removed, inspected and then replaced, all from the inside of the building.
Pipework
Clips are indispensable in any heating or pipework installation, and the choice of clip is critical. The EZ Joist Clip stands out for its side-on installation design, which boosts safety when working above head level. This side-nailing feature makes these clips quicker and more convenient alternatives to traditional nail-in clips that
Dean Heathfield, Commercial Director at Talon, explains why the right plumbing accessories are important for safe, efficient and sustainable heating systems.
require top access to joists. With the EZ Joist Clip, you simply attach it to the side of the joist and its built-in supportive ledge holds it steady while the pipe is secured. This is particularly handy when the pipe needs to be fixed in place after it has been positioned and its modular design allows for joining multiple clips together to accommodate extended runs or intricate setups. The clips interlock through a dovetail joint, ensuring consistent pipe spacing and delivering a clean, organised finish.
When completing a heating installation, attention should also be paid to the aesthetics of exposed pipes in areas like bathrooms and kitchens, where radiators
and towel rails are often focal points. While main fixtures typically attract the most notice, unfinished pipework can undermine the overall effect of an installation. Snappit offers a neat, quick solution for covering exposed radiator and towel rail pipes, instantly elevating the finish. Simple to
Talon adds Black Link Spacers to its range
Talon Manufacturing has launched a range of Black Link Spacers to its range of clips. Talon's Hinged Clips secure pipework to for effective, safe and visually appealing installations. Working alongside these Hinged Clips, Link Spacers are designed to maintain a uniform distance between pipes, resulting in an orderly and professional appearance.
“Pardon the pun, but Black Link Spacers literally are the missing link to the armoury that is the fantastic looking selection of clips from Talon,” says installer Robert ‘Pointy’ Clarke of PPH Services.
“We listen to our customers and it was time to launch a black Link Spacer range,” said Dean Heathfield, Commercial Director of Talon. “So many plumbing and heating engineers take pride in their pipework and want it to not only meet the regs and be safe, but also to look great.”
TRY IT – FOR FREE
Talon is giving you the chance to try the Black Link Spacer for free. To order your sample please www.rdr.link/pbg018
install, you just need to measure the exposed pipe, mark it on the Snappit, and cut the excess with a hacksaw. The Snappit then snaps into place with a satisfying click, finished with a collar to secure the clean, professional look of the installation and avoiding all the mess and hassle associated with painting pipework.
Cover up
Beyond the kitchen and bathroom, exposed pipework in other spaces can make a room seem incomplete, collect dust and detract from the overall design of the room. Talon’s Single and Double Pipe Covers offer a solution to smarten up the look of exposed pipes.
Made from extruded white uPVC, these covers offer excellent weather resistance, making them suitable for both indoor and outdoor applications. Once the correct size is chosen, they can be clipped over Talon Hinged Clips without the need for any additional tools.
For more details on FlueSnug and the rest of the PipeSnug range please www.rdr.link/pbg017
The Gas App UK Horror Show showcases some of the ‘finest’ work spotted by installers across the country. If you spot any masterpieces to rival these, please submit them to the good people at Gas App UK or email us: phpi@hamerville.co.uk
PHPI has teamed up with RIDGID to give one plumber the chance to win a K9-12 Flexshaft
WIN A K9-12 FLEXSHAFT FROM RIDGID
HOW TO ENTER RIDGID IS GIVING AWAY ONE UNIT TO A LUCKY WINNER, DRAWN AT RANDOM. TO ENTER THE GIVEAWAY (AND FOR TERMS AND CONDITIONS) PLEASE WWW.RDR.LINK/PBG019
The new Flexshaft has been designed for unblocking and descaling of pipes 1 ¼” to 2” (32 – 50mm) diameter. It can be used in commercial and domestic kitchens where the usual suspects of sinks, dishwashers and washing machines can cause pipes to become blocked with hair, fat, grease and food waste. Plumbers have also reported how the machine can be used to clear blocked downpipes from the roof gutter to the drain. Just insert it at ground level and it’ll clear the blockage of leaves and small plant growth.
There are also penetrating ball heads available to help break through the initial blockage before the chain knockers do their job. Nylon brushes are also available, up to 2” diameter for the finishing touch.
Power up
To power the machine attach a standard 1800-2500 RPM power drill to the 3/8” (10mm) drive spindle. The spindle is angled
conveniently for attachment to a drill to make operation comfortable and controlled.
The unit has 9m of Flexshaft cable, sheathed in nylon for less mess and easy clean-up. As the inner cable spins the chain knockers, they expand to fill the pipe and provides wall-to-wall cleaning. The outer sheath remains static to prevent any damage to fittings and fixtures.
The outlet cable cap can be removed when you want to access the cable for cleaning, maintenance and for storing the chain knocker at the end of a job.
The compact design is just 3.8kg (without drill or chain knocker) and has an integrated carrying handle. At just over 1’ x 1’ x 5” (33 x 38 x 12cm) it’s small enough to fit under sinks and standard cupboard units on confined jobs and can be stored on its side meaning it won’t take up much space in a van.
For more information on the Flexshaft please www.rdr.link/pbg020
KNOWING THE FACTS Sealed Systems
Stephen Elsmore, Senior Technical Support at Altecnic, talks through some of the common questions and troubleshooting issues related to sealed systems.
QWhat are sealed systems for?
Sealed systems are designed for central heating and are widely used in Europe and other parts of the world. They are popular because they simplify installation by eliminating the need for feed and vent tanks in the system.
QWhat are the essential components of a sealed system kit?
The essential components of a sealed system kit include:
l Diaphragm expansion vessel (complying with BS EN 13831)
l Safety relief valve
l Pressure gauge
l Filling loop
QWhere should key components be installed?
l Safety Relief Valve: Should be fitted on or close to the boiler on the flow pipe.
l Pressure Gauge: Preferably close to the expansion vessel and/or the boiler, in a position that is easily readable from the filling point.
l Filling Point: Should be near key components, particularly the pressure gauge, and should be a temporary connection allowing filling from the water mains, incorporating a double check valve and isolating valves.
QWhat is the principle of operation of a sealed system?
In a sealed system, water cannot be compressed. When water heats up and expands, the increased volume is accommodated by the expansion vessel. The diaphragm inside the vessel is pushed by the expanded water, creating additional volume. When the water cools down, the pre-charge pressure forces the water back into the main system, maintaining constant pressure and reducing energy consumption.
Q What are the advantages of sealed systems?
The advantages of sealed systems include:
l System Flexibility: Components can be installed in various locations.
l Cost Savings: Reduced installation time lowers overall costs.
l No Feed and Expansion Tank: Eliminates issues like “pumping over” and the risk of freezing.
The expansion vessel should be connected to the system at a point close to the pump inlet to maintain positive pressures throughout the system
l Longer Life: Reduced corrosion problems extend the system's lifespan.
l Noise Reduction: Higher system pressure reduces or eliminates boiler noise.
l Low Maintenance Costs: Requires only periodic operational checks, making the system virtually maintenance-free.
Q What are the applicable standards for sealed systems?
Domestic sealed heating systems should comply with the following British Standards:
l BS 7074: Part 1: 1989 - Application, selection, and installation of expansion vessels and ancillary equipment for sealed water systems. Code of practice for domestic heating and hot water supply.
l BS 7074: Part 2: 1989 - Application, selection, and installation of expansion vessels and ancillary equipment for
Stephen Elsmore
sealed water systems. Low and Medium temperature hot water heating systems.
l BS EN 12828: 2003 - Heating systems in buildings. Design for water-based heating systems.
l BS EN 14336: 2004 - Heating systems in buildings. Installation and commissioning of water-based heating systems.
QHow should the size of the expansion vessel be determined?
The expansion vessel should have an acceptance volume sufficient to accommodate the volume change of the system water when heated from 10˚C up to full operational temperature or beyond under fault conditions.
Q Where should the expansion vessel be located in the system?
The expansion vessel should be connected to the system at a point close to the pump inlet to maintain positive pressures throughout the system.
Q What is included in the Altecnic Robokit Extra Sealed System Kit?
The Robokit Extra includes all essential components for a sealed system installation:
l Safety relief valve with pressure gauge and 15mm compression outlet connection
l Filling loop with braided hose
l Double check valve with integral ball isolating valve
l Isolating valve
l Pressure gauge
l Four-way manifold with tappings for direct system connection
l Wall mounting bracket for the expansion tank
For more information please www.rdr.link/pbg021
Troubleshooting
Q Why is my sealed system losing pressure?
Potential causes for a sealed system losing pressure include:
l A leak in the system, such as from radiators, pipes, or connections.
l Issues with the expansion vessel, such as a loss of air charge or a damaged diaphragm.
l Air trapped in the system that needs to be vented.
Q What should I do if the pressure gauge shows high pressure in my sealed system?
If the pressure gauge indicates high pressure:
l Check if the filling loop has been left open and is continually adding water to the system.
l Inspect the expansion vessel for proper air charge; it may need to be recharged or replaced.
l Verify that the pressure relief valve is functioning correctly and not blocked or faulty.
Q
What could cause the boiler to make unusual noises?
Unusual boiler noises can be caused by:
l Air trapped in the system, which can be released by bleeding the radiators and the system.
l Low water pressure, which may need to be adjusted.
l A failing pump or other mechanical issues within the boiler.
l Scale buildup within the boiler or heat exchanger.
Q Why is my expansion vessel not working correctly?
Issues with the expansion vessel can include:
l Loss of air charge in the vessel, which can be checked and recharged if necessary.
l A damaged or worn-out diaphragm, which may require the vessel to be replaced.
l Incorrect sizing of the expansion vessel for the system, which might necessitate installing a correctly sized vessel.
Q What should I do if the safety relief valve is discharging water?
If the safety relief valve is discharging water:
l Check the system pressure; it may be too high, requiring the system to be depressurised.
l Inspect the safety valve for dirt or debris that may be causing it to stick open.
l Ensure the expansion vessel is functioning properly, as an issue with the vessel can cause pressure fluctuations.
Q Why is my system not heating up properly?
Insufficient heating can be due to:
l Air trapped in the system, which can be resolved by bleeding radiators and the system.
l Incorrect system pressure, which should be checked and adjusted as necessary.
l Blockages or sludge buildup in the pipes or radiators, which might require a system flush.
l A faulty pump or other components that need inspection and potential replacement.
Q What should I do if the pressure gauge does not move?
If the pressure gauge is unresponsive:
l Verify that the gauge itself is not faulty and is correctly connected.
l Check the system pressure; if it is extremely low or high, the gauge might not register properly.
l Inspect the connecting pipes and fittings for blockages or damage that could affect gauge readings.
l If the gauge remains unresponsive, it may need to be replaced.
NEW H ybrid FROM INTERGAS
Intergas Heating Solutions has introduced the Xtend Hybrid Monobloc heating solution.
Building on its Xtend Split Hybrid, the new hybrid solution from Intergas merges the efficiency of a heat pump with the reliability of a traditional boiler, designed to provide homeowners with a sustainable and efficient method to heat their homes and water.
The company says that the Xtend Hybrid has been designed to address the challenges presented by the UK's diverse range of home insulations: while heat pumps offer an eco-friendly heating solution, they can struggle to meet the demands of less insulated properties, particularly during the colder months.
The Xtend Hybrid, says Intergas, bridges this gap by utilising a high-efficiency boiler to assist the heat pump, ensuring homeowners enjoy uninterrupted comfort and hot water supply throughout the year.
Energy efficiency
The Xtend Hybrid system optimises energy use by switching between the heat pump and the boiler, depending on the temperature and insulation level of the property, ensuring comfort levels are maintained and the most energy-efficient combination of appliances are used.
The company says that this not only reduces the environmental impact but also significantly lowers energy bills, cutting gas consumption by up to 82.5%.
Sustainable living
Intergas says that the Xtend Hybrid system is not just an advancement in heating technology; it's a commitment to sustainable living and energy efficiency. It says: “Homeowners will benefit from lower energy costs and the peace of mind that comes with knowing they are contributing to a greener planet. Installers will
Installers will appreciate the ease of installation and the support provided
appreciate the ease of installation and the support provided by Intergas Heating, making the switch to hybrid heating systems simpler than ever.”
The Xtend system, featuring a boiler, an indoor unit, and a 5kW outdoor unit (ASHP), can be installed as a completely new installation with a combi or system boiler or retrofitted to an existing ErP combi or system boiler.
For more information please www.rdr.link/pbg022
p h p i o n l i n e.c o. u k f e a t u r e s t h e l a t e s t i n d u s t r y n e w s , v i d e o r e v i e w s , t e c h n i c a l
u p d a t e s a n d e xc l u s i v e c o m p e t i t i o n s , g i v i n g y o u i n s t a n t a c c e s s t o a l l t h i n g s
h e a t i n g a n d p l u m b i n g o n y o u r d e s k t o p, l a p t o p, t a b l e t o r p h o n e ww w. p h p i o n l i n e.c o. u k P r o f e s s i o n
WILO LAUNCHES NEW HEATING CIRCULATION PUMP
Wilo UK has announced the addition of an entry-level central heating circulation pump to its PICO range. The Atmos PICO uses energy-efficient EC motor technology to work based on demand, unlike older fixed speed pumps that run continuously. This helps to combat the challenge of older, inefficient pumps costing customers more money through higher energy use.
The company says that the launch of the Atmos PICO coincides with homeowners, landlords and social housing maintenance teams starting to gear up for another busy heating season, where pump breakdowns are becoming increasingly common.
Compact design
The new pump also benefits from a compact design, which the company believes will make installation and commissioning in an average-sized family home a simple task.
A straightforward interface with three set speeds and an option to select variable differential pressure allows the pump to modulate to the requirements of the system, further ensuring efficiency and energy savings. The pump also benefits from auto-venting and auto-deblocking and can be forced to vent manually by powering the unit off and then back on.
Andy Thompson, National Sales Manager – Plumbing & Heating at Wilo UK, said: “We are delighted to welcome the Atmos PICO as the newest addition to our PICO family, which already includes the popular Yonos PICO and Stratos PICO pumps.
“Thanks to its unique technology and simple user interface, the Atmos PICO is the perfect entry-level product for family homes, particularly with heating season on the horizon. That being said, it can also be put into operation for air conditioning and cooling applications extremely quickly and easily.”
Salamander Pumps has expanded its offering with a new water measuring device which the company has launched following a two-year development process.
AquaScan is designed as a professional tool for use in the field. It is a portable, hand-held water measuring device, with 4-in-1 measurement capabilities including flow, pressure, temperature and water hardness, designed to deliver precise water insight. The portable unit is supplied in a hardwearing and robust case.
AquaScan includes a variety of accessories to allow the product to connect to a range of outlets, including pipework, hoses, showers plus both indoor and outdoor taps.
Rechargeable battery
The rechargeable battery has up to a 12-hour life and can be charged via USB C cable included in the kit, meaning an installer doesn't need to keep AquaScan plugged in to use it.
AquaScan includes an IPX5 protection rating, a maximum flow measurement of 30 litre/minute, maximum water pressure 10 Bar and a maximum inlet water temperature of 70°C. Gareth Richards, Technical Director at Salamander Pumps said: “With a focus on efficiency and accuracy, plumbers are really looking forward to having access to and using a professional device that will set a new standard of customer service.
“Our new device is a first here in the UK and takes out the guess work compared to exsisting measurement tools, providing trust and empowering our customers to deliver the right water solution with confidence. We’ve already had a number of pre-orders and positive feedback from
user-trials, and we expect this device to make our customers jobs exceptionally easier and fly off the shelves.”
For more information please www.rdr.link/pbg024
AquaScan includes a variety of accessories to allow the product to connect to a range of outlets
NAVIEN UK LAUNCHES R290 HEAT PUMP
Navien UK has unveiled its latest low carbon heating product, the Navien R290 Heat Pump. The new series features five models ranging from 4kW to 17kW.
Sean Keleher, Technical Director at Navien UK, explained: "The R290 Heat Pump introduces a host of innovative features poised to revolutionise the heating industry. With an ErP rating of up to A+++, this heat pump offers superior energy efficiency, making it an excellent choice for installers seeking the latest advancements in home heating technology.”
The heat pump includes a SWEP plate heat exchanger, featuring corrugated plates that create hot and cold channels. The company says its design boasts a smaller carbon footprint and maximises material efficiency, with approximately 95% dedicated to heat transfer – designed to enhance energy efficiency, lower operational expenses and deliver low maintenance operations.
Sean continued: “Additionally, we've enhanced energy efficiency by integrating full DC inverter technology, enabling precise temperature control and seamless adaptation to changing conditions, ensuring consistent optimal performance.”
The unit features a smart touch display to provide homeowners with an interface which has been designed to simplify system control and monitoring.
For more information please www.rdr.link/pbg025
INTERGAS INTRODUCES SUPERFLOW
Intergas has announced the launch of Superflow, a new product that combines the efficiency of a boiler with the convenience of a cylinder in one wall-hung unit. The company says the new solution has been designed to meet the high demands of light commercial food outlets, beauty salons, cafes, and restaurants and larger residential homes.
Superflow ensures a constant supply of hot water to multiple outlets simultaneously. It is equipped with Intergas's patented aluminium and copper heat exchanger, to provide superior heat transfer and minimal heat loss. The product has an energy efficiency rating of A.
The Superflow range includes two models, the Superflow 45 and the Superflow 60, catering to different capacity needs.
“We understand the challenges faced by businesses in managing their hot water supply, especially in industries where both reliability and efficiency are critical," said Gary Rudd, Managing Director at Intergas. "That's why we've developed Superflow, to provide a solution that not only meets these needs but also offers the peace of mind that comes with a reliable and efficient hot water system.”
Superflow comes with a 12-month parts and labour warranty, which extends to two years when registered via MiREG, Intergas's installer warranty portal. Additionally, the heat exchanger benefits from a 5-year warranty, subject to terms and conditions.
For more information please www.rdr.link/pbg026
HIKOKI INTRODUCES SDS-MAXROTARY HAMMERDRILL
HiKOKI Power Tools has launched the DH40MEY2 SDS-max Rotary Hammer Drill. With an impact energy of 9.2 Joules, the tool has been designed to deliver fast, precise drilling and demolition work.
The DH40MEY2 weighs 6.5kg helping to minimise user fatigue during extended use. It features an advanced User Vibration Protection system that maintains a low vibration level, to enhance operator comfort. There is also a Low Vibration Handle, engineered for optimal comfort and grip.
The drill includes Reactive Force Control technology, a safety feature that automatically stops the motor if the tool bit is suddenly overburdened. This intelligent mechanism prevents the twisting of the main unit.
Developed with a brushless motor, the DH40MEY2 has been designed to be stable even during voltage drops and is fully compatible with engine generators.
The tool is available in two versions, the DH40MEY2J1Z 240V with side handle and injection case, and the DH40MEY2J2Z 110V.
For more information please www.rdr.link/pbg027
FLAIRSHOWERS LAUNCHESPRO ESSENTIAL COLLECTIONS
Flair Showers has launched a new range of showering solutions, the Flair PRO Essential Collections which includes Verve PRO shower enclosures, wetroom solutions and bathscreens, as well as frameless and slimline options.
Verve PRO is a key range in the new collection, providing installers with what the company calls, “the ultimate easy-fit, 1900mm high shower doors.” The contemporary range benefits from Flair’s Click-Fit PRO Assembly System that removes the need to fit screws when assembling the product frame, designed to provide a quick and easy-to-follow installation. With quadrant, sliding and bifold doors amongst the options available, Verve PRO shower doors benefit from 6mm toughened safety glass with Clearvue protective coating to repel unwanted grime and limescale.
Flair PRO Essential Collections also includes the Slimline Telescopic range. With a selection of shower doors that boast a total adjustment of up to 100mm, Slimline Telescopic has been designed to offer flexibility with adjustable wall profiles allowing the shower enclosure to fit even when the walls are not completely plumb.
In addition, with pivot and saloon doors, and curved and rotating wetroom panels, Flair PRO Essential Collections also has a frameless offering suitable for both wetroom floor and shower tray installations.
Sarah O'Reilly, Senior Marketing Executive, Flair Showers, said: “We have rebranded and enhanced our essential collection to create Flair PRO, ensuring trade professionals have access to robust, yet affordable, products that benefit from high quality materials, offering outstanding performance and longevity. Furthermore, our Flair PRO shower solutions have been engineered for faster, easier installation, allowing trade professionals to complete projects more efficiently than ever before.”
For more information please www.rdr.link/pbg028
LOCTITE55 INTRODUCES NEWPACKAGING
The pipe sealing solution, LOCTITE® 55, is now available in a new dispenser.
The new pack – made with 70% recycled plastic – features several improvements which the company says will make applying the sealing cord easier and more convenient for users. An integrated lid prevents the cap from falling off or becoming lost, the sealant cord is dispensed with a new pre-tension to aid application and the top of the dispenser is now transparent, so users can see how much product is left.
While the packaging has undergone a revamp other reliable features remain, for example it retains the integrated cord cutter. Designed to replace PTFE tape, LOCTITE 55 is designed for the sealing of threaded metal and plastic pipes and fittings. It needs no cure time or special training and results in an immediate, full pressure seal.
The company says that as LOCTITE 55 does not shred, pipe joints can be readjusted to align pipe work, fittings and gauges, without fear of leakage, giving installers greater flexibility on installation and saves time for cleaning and resealing.
It is certified for gas and potable water applications. The product’s latest certification is to GASTEC QA Approval Requirements 214, enabling its use with hydrogen gas application. This complements existing NSF/ANSI, Standard 61, DVGW/KTW and WRAS approvals.
For more information please www.rdr.link/pbg029
MAKITA UNVEILSNEW 18VIMPACTWRENCH
Makita has expanded its portfolio of power tools with the new 1/2" pin detent DTW1004 18V LXT Impact Wrench. Powered by a brushless motor it generates torque of 1300Nm and delivers up to 2400 impacts per minute, 2000rpm no load speed and 1050Nm in general fastening torque.
A three-stage power selection feature allows users to tailor the RPM and fastening torque to suit the application.
The tool is compatible with M12-M30 standard bolts as well as M16-M24 high tensile bolts and is equipped with a robust ½” (12.7mm) square driving shank with pin detent for socket retention.
The electric brake function rapidly stops rotation which could lead to unintended over tightening, damage to fasteners and workplace accidents. Other features include a rubber joint system which increases the durability of the tool and battery terminals, twin LED job lights to illuminate work areas, and a durable hammer case.
The DTW1004 comes with a range of accessories, including a belt hook and M4 screw as standard. Users can also purchase a series of optional extras such as drive impact sockets, drive deep impact sockets, drive extension bars, drive impact wrench chuck adaptors, and an impact wrench protective cover.
Matt Chilton, Product Manager at Makita UK commented: “Makita’s impact wrenches are designed to help make light work of tough tasks. The DTW1004 includes a host of performance and usability features making it an ideal and long-lasting addition to every toolkit.”
For more information please www.rdr.link/pbg030
BRISTAN’S NEWPRODUCT GUIDEFOR2024/25
Bristan has launched its new 2024/2025 product guide for installers, providing a guide to Bristan’s range of bathroom and kitchen solutions.
With over 700 products across 223 pages, the new guide showcases the company’s latest kitchen and bathroom product options on offer for 2024/25 — including the Easyfit kitchen tap range, the Essentials range and more.
The updated guide incorporates a variety of new product lines and designs including the Molida and Cruzar bathroom taps and shower range. As well as the new Hourglass, Zing 2, and Napoli showers, available in a range of trend-led finishes including Bristan’s signature Chrome, Black and Brushed Brass.
Technology solutions from the company include Eco Start, which saves energy by limiting hot water usage and Thermaclick which ensures a comfortable handwashing temperature.
All shower heads come with its rub-clean, anti-limescale handset technology.
Chris Taylor, Product Director at Bristan, said “With our new guide we are able to ensure installers can offer customers a range of products that will meet their needs without compromising on style or functionality. With Bristan, there is a tap, shower or accessory available to suit every taste and most importantly every budget. Whatever it is you’re looking for our Product and Price guide has you covered.”
For more information please www.rdr.link/pbg031
NEW AFFORDABLE SHOWERTOILET FROM GEBERIT
Geberit has unveiled the AquaClean Alba, describing it as “an elegant yet affordable shower toilet.” The company says it has been designed to bring Geberit’s renowned hygiene and comfort features to a broader range of customers so they too can experience washing with water.
The AquaClean Alba combines Geberit's product design with a streamlined feature set focused on essential functionalities. At its core is patented WhirlSpray technology, which the company says delivers a gentle yet effective cleansing experience. The flush is the TurboFlush 2.0 system which, alongside rimless ceramic design, provides cleaning of the pan.
AquaClean Alba offers heated water for a comfortable cleansing experience and an automatic descaling program for hassle-free maintenance. It also includes a remote control with wall bracket and integration with the Geberit Home app, allowing users to adjust the shower water temperature and spray arm position from their smartphone.
The AquaClean Alba is compatible with all Geberit installation systems, Monolith modules, and AquaClean design panels, enabling integration into any bathroom setup. Its removable design cover provides access to the descaling agent fill and spray nozzle, while the LED indicator on the remote control and app alerts users when descaling is needed.
Sophie Weston, Head of Marketing at Geberit, commented: "Shower toilets are becoming increasingly popular in modern bathroom designs. With the addition of the Geberit AquaClean Alba to our portfolio, we're making premium Geberit design and market-leading functionality accessible to every project, regardless of budget."
TREND GUIDEFROM SHOWERWALL
Showerwall has launched a new brochure and trend guide, to coincide with the recent launch of 23 new decors including tile-effects, marbles, and murals, across its Laminate and Acrylic ranges. The 74-page brochure is arranged into Showerwall’s new price-based Original, Impression and Majestic Laminate collections, making it easier for customers to shop the range.
The brochure, which includes the Compact and Acrylic collections, also features a QR code which enables installers to order samples.
New range additions for 2024 include the Laminate Tile Collection, which includes 12 new designs, such as contemporary Herringbone and large format tile designs. The Acrylic collection features 10 new designs, spanning botanical inspired decors and marble finishes.
The accompanying trend guide showcases the 2024 interior trends and how they can be achieved with both existing and new Showerwall designs. These trends include Statement Walls, ‘Spathroom’, Botanical, Earthy Tones, and Heritage.
Steph Harris, Showerwall’s Product Manager, said: “With so many trends to choose from, our aim with the trend guide is to highlight some of the most popular and accessible looks in the market, while showcasing our 23 new décors, which we are incredibly proud of.”
For more information please www.rdr.link/pbg033
VITRA FLOWLINE TAPS
VitrA has launched three new taps utilising its V-SuperFix technology. Complementing the entire VitrA collection, the Flow Line taps, available in chrome and matt black, have been designed to accentuate the style of a bathroom whilst offering installers an easy-fix solution. For each of the Flow Round, Flow Soft and Flow Square designs there is a choice of mixer configurations for basins, baths, showers and bidets, plus built-in thermostatic (V-box) shower mixers. The chrome and matt black finishes, boast V-Bright coating technology to enhance durability.
The Flow Line collection also has a Unified Water Label Class A rating. VitrA’s products have a 10 year warranty on brassware and a 5 year warranty on all showers and accessories.
For more information please www.rdr.link/pbg034
SANGAMO
3 CHANNELHEATING AND HOT WATERKIT
Sangamo has launched its new three channel programmable thermostat with RF and Wi-Fi, which provides the means to operate and control separate heating zones within a residential property. The new Sangamo Thermostat Kit is suitable for properties with two-zoned heating systems and is designed to help installers comply with the requirements of Part L Building Regulations where two zone heating is stipulated. The kit comprises two RF programmable room thermostats to control heating over two zones and hot water programming, and one receiver complete with three independent channels – two for heating and one for hot water. The system can be programmed and controlled directly or remotely via the ClickSmart+ app.
For more information please www.rdr.link/pbg035
MIRA SHOWERS ADVANCE HEATLOOP
Developed and manufactured by Mira Showers, the new Advance HeatloopTM is an electric shower that has been designed to work with Recoup waste water heat recovery systems for showers (WWHRS). The company says that while showering represents around 50 to 75% of household hot water use, around 85% to 90% of the heat energy in shower water actually ends up going down the drain making it important to identify a way of reusing that lost heat to save energy and reduce energy bills for end users to support the decarbonisation of UK homes.
Alex Hyslop, Marketing Director at Mira Showers, said: “We’re thrilled to be introducing the new Advance HeatloopTM. This pioneering product has been designed to specifically work with Recoup waste water recovery products to cut down the amount of energy used per shower, supporting UK decarbonisation and household bills.”
For more information please www.rdr.link/pbg036
KNIPEX COMFORT HANDLES
The new Comfort Handles from KNIPEX feature a third, non-slip component that optimises haptic properties and enhances the handling of the tools with multi-component grips. From this year, the company will be gradually converting its pliers to the improved handles. The company says a soft grey and specially structured surface texture optimises the ergonomics of the large range of pliers and thus ensures even better grip and control. It says the soft blue component provides a secure and comfortable grip and the firm red component for durability are retained.
For more information please www.rdr.link/pbg037
SNICKERS WORKWEAR TECHNICAL MID-LAYERS
Snickers Workwear has introduced a new range of lightweight Mid-layers for the Autumn, designed to be a fusion of style and performance. The flexible garments can be worn as an outer layer when it’s warmer or a mid-layer when it’s a bit cooler.
The Mid-layers are full of technical features and fabrics to tame the wind, plus new energising colours to brighten the workday.
Wavin Ltd ..............................................(page 2, Inside front cover) www.rdr.link/ PBG119
PLAYTIME
PHPI takes you straight to the heart of the action, as we round up the latest industry videos to keep your eyes busy. Just type in the rdr.link codes listed to watch… & don’t forget the popcorn!
TALON FlueSnug
Need to seal a boiler flue – it’s a common job for heating installers so Chirag from CP Utility Solutions has taken a look at using a FlueSnug versus traditional sand and cement. Chirag explains how the Fluesnug is constructed and how it works, including the fact it can be installed from the inside of a house, removing the need for working at height with scaffolding or ladders. Two colours are available, black and white, matching terminals and flues. Chirag says: “It’s just an all-around great solution for working at height.”
To watch the video… www.rdr.link/pbg039
PB PLUMBER
Life of a jobbing plumber
In his latest video PB tackles the installation of a new digital shower mixer, with a shower pump in the loft (supplied by a customer). To create the dedicated hot supply, he installs an Essex flange into the top-third of the existing copper cylinder. PB runs through the process, including the reasons why some installers are nervous of undertaking this task. He also supplies a handy tip of how to remove the wire, before finishing off the installation.
To watch the video… www.rdr.link/pbg040
REMS
Electric Pipe Bender
In this video Chirag from CP Utility Solutions takes a closer look at the REMS Curvo 22v Electric Pipe Bender. He discusses the benefits of bending pipe over using fittings and then runs through the features of the electric pipe bender, before testing the machine on some 28mm pipe. Chirag then uses the machine to bend some 15mm pipe as part of some maintenance work on a installed cylinder.
