Professional Motor Factor July/August 2023

MOTOR FACTOR

HEAD ABOVE THE CLOUDS!

Auto Air Gloucester on how it has tried to ‘change seasonality’ by offering different lines

IFA member invited to No10 after seven decades in the industry

PEOPLE & INDUSTRY

AAG’s Nick Hood quizzed on new role and CAAR deal

JULY/AUGUST

2023

Editor TOM HENMAN

Group Editor

KIERAN NEE

Digital Manger

KELLY NEWSTEAD

Digital Assistant

LYDIA

PROCTER

Group Manager

ROBERT GILHAM

Senior Account Manager

ALEX

DILLEIGH

Design

DONNA BOOTH

Group

Production Manager

CAROL PADGETT

Production Assistant

KERRI SMITH

Professional Motor Factor is an essential business magazine for those with responsibilities within motor factors.

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Magazine

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What a Legend!

Professional Motor Factor:

Certificate of Average Net

Circulation for the 11 issues distributed between July 2021 and June 2022

Net total: 3,260

United Kingdom: 3,260

I was down at a sun-drenched Brands Hatch a few weeks back for American Speedfest – as were several PMF readers judging by the pictures, comments and messages I received on LinkedIn! – to support our friends, Kalimex and JLM Lubricants, which ran a competition in the magazine earlier in the year. A reader and a guest joined Mike Schlup – Kalimex managing director – the Mickel Motorsport team and myself for a fantastic day.

Hospitality included a presentation of goodies presented to Jamie and Dom, based at the Saffron Walden branch of Motor Parts Direct, as well as the opportunity to sit in the cockpit and experience the view from Mike’s Legends car. I think the pair were surprised at how little the drivers can see and how snug they are while sat behind the wheel. There were photo opportunities and plenty of refreshment to keep the pair going – it was a hot day after-all!

I was curious to ask Mike how he combined his love of motorsport with running the day-to-day business of Kalimex, as well as where his passion for the sport came from:

“I’ve always been a petrolhead and motorsport fan. Around 10 years ago, I got involved with John Mickel following a chance meeting at a networking event. This led to me (K-Seal) sponsoring John in the year that he won both the UK and World Legends championships. He had a spare car and suggested I have a go, so I completed my ARDS (race licence) test, got a suit and a helmet and entered a race at Brands Hatch!

“I knew the circuit from track days I’d done there and thought that I’d know what I was doing, and I’d either end up loving it or scaring myself senseless! It turns out racing a car is completely different and not very easy, compared to track days, but I still loved it and scared myself a bit too. I’ve learned a lot and managed to get myself up to a decent level, but it’s a bit like golf: the closer you get to a perfect round, the further away it seems but it’s still fun trying.”

On combining the two roles: “Luckily, I have a great team at Kalimex that look after the dayto-day running of the business, which allows me to take the time to attend race meetings around the country. Of course, we’re promoting our brands K-Seal, QuikSteel and JLM, so we’ll often have guests at events, or I end up talking to likeminded petrolheads about our various products. It’s definitely a mixture of work and fun which is ideal! I’m also increasingly focused on my son Oli’s racing career, who is currently competing in the same Legends series. He has a lot more talent and a lot less fear and is already challenging seasoned racers in just his second full season of racing.”

I’d like to thank Mickel Motorsport and Mike, in particular, for being fantastic sports and accommodating us. Motorsport is a frantic arena, but we were made to feel welcome by everybody.

Have a great month and catch-up in September.

Tom Henman Editor

Historically, the combined July/August issue is a tough one to get through because we’re, ultimately, trying to squeeze two issues into one. Space is at a premium. As a result, this month’s viewpoint could easily be viewed as an additional news page!

The publishers and editor do not necessarily agree with the views expressed by contributors, nor do they accept responsibility for any errors of translation in the subject matter in this publication.

‘Local business champion’ Bennetts invited to Downing Street

John Bennett has labelled a recent visit to No 10 as a “great honour” after IFA member, Bennetts, was extended an invitation to Downing Street following its nomination as a ‘local business champion’.

John, alongside fellow business owner, Andrea Thornton, was invited to a reception by former Conservative Parliamentary Spokesperson for St Albans, Clare De Silva, to meet Chancellor, Jeremy Hunt.

John said: “I had always wanted to see what it looked like on the inside! However, to have an official invite and to be recognised as being a local business champion meant a great deal to all of us at Bennetts. Not bad for a business that started on a St Albans market stall almost 70 years ago by our grandfather, Len and of course, Dad, David Bennett.

“Mark and I are incredibly proud that as Bennetts approaches the huge milestone of 70 years, we are still a family run business. That’s also testament to the incredible staff and customers that have helped us on our journey.”

Jeremy Hunt said: “Local businesses are vital for our economy, our day-to-day lives and our communities. Creating jobs, supporting growth in a huge variety of sectors, their tireless hard work does not go unnoticed.

that local businesses make across the country to all our cities, towns and villages, and this is something we can all be proud of. Not only do they bring immeasurable value to the economy, but they are also the heart and soul of so many of our communities.”

Bennetts was established in 1954. Today, the company employs more than 250 people, vehicles, and has 37 branches across the UK.

Autosupplies Group crowns its ‘outstanding’ colleagues

The Autosupplies Group has named its winners of the group-wide Employee of the Year awards, to recognise “outstanding contributions” to the company.

Voted on by management across all three sites, the winners were chosen for their contribution over the last year to the running and success of the motor factor.

The winners were Chris Rapson, a delivery driver at Butlers Automotive, Gary

Newton from the Autosupplies Chesterfield sales team, and Sam Jackson, counter supervisor at Leisureways of Rotherham –all of whom received awards from MAHLE’s Jason Smith.

Autosupplies Group Managing Director, David Clarke, said: “It’s always a pleasure to acknowledge the outstanding work our colleagues across the business do, especially when it all contributes to continued success

of all three sites.”

The winners were each presented with a trophy and gift voucher and have their names etched into Autosupplies Group history on its Employee of the Year shield.

Comprising Butlers Automotive, Autosupplies Chesterfield and Leisureways of Rotherham, Autosupplies Group is one of the largest motor factors across Yorkshire and the East Midlands.

“I had always wanted to see what it looked like on the inside! However, to have an official invite and to be recognised as being a ‘local business champion’ meant a great deal

Andrea Thornton, John Bennett, Jeremy Hunt and Clare De Silva

Chris Rapson & Jason Smith

Gary Newton & Jason Smith

Tom Clarke, Sam Jackson & Jason Smith

©Millbank Creative

Automechanika Birmingham claims ‘best event to date’ following record attendance

A record number of UK automotive professionals came together at Automechanika Birmingham, with almost 15,000 visitors attending – an increase of 19% on the 2019 show.

The total of 6,750 garages, workshops and bodyshops was “unprecedented”, while 511 suppliers from 23 countries showcased their credentials to decision makers from end-users to distributors, motor factors, retailers and VMs.

Messe Frankfurt UK Managing Director, Simon Albert, said: “This is undoubtedly the best Automechanika Birmingham to date –not just because of the quality and number of attendees, but because of the overwhelming positive feedback we have

received from exhibitors and visitors alike. This has been incredibly rewarding for my team, our exhibitors, partners and suppliers, who have all collaborated closely to deliver the event.”

The exhibition hosted the first-ever Automechanika Birmingham keynote conference, in addition to 190 hours of free skills training, where visitors could debate and address the big challenges facing the sector.

The event also aimed opportunities at all levels of the industry – including students and the next generation of talent – to upskill, with Automechanika Birmingham’s Talent and Skills conference providing insight from sector professionals. More than 100 people joined the Women Automotive Network

drinks reception, focusing on how to attract a more diverse workforce.

More than 80% of Automechanika Birmingham 2025 space has already been booked up, claimed the organisers.

GSF unveils partnership with Speed of Sight charity

GSF Car Parts has announced a sponsor partnership with Speed of Sight.

Speed of Sight offers racetrack-based driving experiences to people with sensory impairments, physical or psychological disabilities, or injuries that prevent them from driving. The charity facilitates these events at racetracks around the UK, offering people of all ages the chance to get behind the wheel and drive themselves, with trained professionals.

GSF Car Parts HR Director, Jo Warren, said: “We’re incredibly happy to be

“As soon as we met Mike, John and the team, we knew this would be a perfect fit

it also gives GSF team members the chance to volunteer at track days across the UK as part of our company volunteering scheme.”

As part of its sponsorship, GSF will host a Speed of Sight track day at Three Sisters Circuit in Wigan in August. The company will also provide parts to Speed of Sight for the maintenance and repair of its fleet of racing and support vehicles.

Speed of Sight Co-Founder, John Galloway, said: “We are thrilled to be partnering with GSF, a well-recognised automotive brand and a perfect addition to

Jo Warren and John Galloway

IAAF lambasts government over lack of decision on MOT frequency

The Independent Automotive Aftermarket Federation (IAAF) has called on the government to make its decision on the MOT frequency, with the federation calling the lack of clarity on the matter “completely unacceptable”.

The Department for Transport (DfT) launched a public consultation on the future of MOTs in the UK back in February, which looked at both modernising the test and its frequency, with the government’s preference for the first passenger car test to be taken at four years old.

IAAF CEO, Mark Field, said: “We’re

speaking to independent garages every day and they are really concerned for vehicle and driver safety, given the vehicle defects they see of all ages within their workshops. It is completely unacceptable that the automotive industry, which remained open to provide essential support throughout the COVID-19 pandemic, is being made to wait more than six months for an answer on its future and that of motorists’ safety.”

The IAAF, along with UK AFCAR and multiple trade associations, has opposed such plans to extend the first test frequency.

This story was accurate on the 10th July.

UFI Filters releases ‘outstanding results’ – expects further growth

UFI Filters’ sixth year anniversary in the UK has culminated in outstanding results, despite the challenges associated with COVID-19 and Brexit, according to the company.

UFI Filters UK, led by Sales Director and General Manager UK and Ireland –Aftermarket, Karl Ridings, has quadrupled its results since the opening of the branch for the British and Irish markets.

The company, moreover, expects another double digit growth of the business in 2023. This result, it said, has been possible thanks to partnerships with the key distributors and most trading groups in the UK.

UFI Filters UK is marking these

Kerridge Commercial Systems acquires Compilator –expands operations into Scandinavia and Northern Europe

Kerridge Commercial Systems (KCS) has agreed a deal to acquire Compilator. The takeover is a “strategic investment” for KCS, which, it claimed, supports its strategy of growth into new regions and further expanding its offering to the automotive industry.

The combined KCS entity will be a “leading provider of business management solutions to tyre retailers and wholesalers” in Scandinavia, UK, Ireland, and the North American markets, serving over 13,000 locations in the tyre and automotive sector.

KCS is an ERP and business management software solutions provider, with more than 35,000 customers worldwide. Meanwhile, Compilator has been delivering ERP solutions to customers within the tyre industry for over 25 years.

achievements by moving into bigger offices in Alcester and strengthening its customer service team to maintain high levels of service.

Karl said: “We have closed 2022 very successfully, slightly overachieving at the target we set when we launched the business, which entailed securing a healthy market share. I’m really proud of the results of the whole team.”

As part of the KCS group, Compilator now has access to the full range of KCS products, solutions and expertise. The acquisition brings an additional 1,100 customers and 2,000 locations to the group.

KCS Chief Executive, Ian Bendelow, said: “This is a key strategic acquisition and entry point into the Nordic market for KCS. The Compilator team will become an integral part of KCS Group, and together, we believe we can grow significantly in this key strategic market.

“As a part of KCS, the Compilator team will have access to even more resources and solutions. I’m excited to see the opportunities accelerate as we offer customers – present and future –the innovation they need in a changing world.”

Movers & Shakers

Juratek

Juratek has strengthened its product management team with the appointment of Ross Williams, who now oversees the development and launch of new brake disc and drum products.

Ross joins as a new product manager, bringing a wealth of experience in the automotive industry to the company from a range of areas and positions including vehicle technician, vehicle damage assessor and technical complaint manager.

Ross, who joins from a similar role at a wiper blade manufacturer, will be responsible for all areas of product management across Juratek’s brake disc and drum categories.

Juratek Marketing Manager, Matt Leeming, said: “It’s great to welcome Ross to the company, as we look to expand our product team following the Fras-Le acquisition. His experience, knowledge and skillset will provide value to the brand, as we continue to develop and launch additional products in our high-end braking portfolio.”

Ross added: “It’s an exciting time to join Juratek, following the Fras-Le acquisition with new investment being made into delivering highquality braking products. I’ve worked in the automotive sector since leaving school and my knowledge and skillset built up over my career should stand me in good stead at Juratek.

“After meeting Matt and Toby Whewell at an industry event, I decided it was a great time to join the company as it continues to evolve.”

Staying ahead of the curve is a top priority for PCL’s newly appointed head of engineering and product development, Stephen Redfern. After undergoing an in-depth induction at the pneumatic expert’s Sheffield-based HQ, the new recruit is ready to inject a progressive, new energy to the company.

Reporting to PCL Operations Director, Dean Battersby, Stephen is responsible for leading and managing PCL’s engineers in the delivery of strategic aims, products and services.

Stephen said: “I will be updating processes and looking at product innovation and speed to market across the entire portfolio; bringing all products up-to-date with new technologies and researching future technology and market trends. My goal is to drive innovation forward to further establish PCL as the technology leader in this industry.”

As a senior leader with an “excellent track record” in product development and design for manufacture for the likes of Dyson, Mamas and Papas, and Thetford Ltd., Stephen’s forward-thinking approach and technical capability is set to bring “enormous benefit” to PCL’s partners and customers.

PCL Managing Director, Lee Wright, said: “Stephen has the exact customercentric focus we look for, and we are delighted to introduce him to the team. He brings an enormous wealth of knowledge in research and development, engineering and product development processes, along with extensive experience in portfolio and people management. He is the ideal fit for the PCL culture of continuous development and innovation, and we are excited to see where his expertise will take us.”

PMF introduces this month’s movers and shakers, as they begin a new stage of their career.

Nick Hood: CAAR group is part of the AAG family

Following the news that Alliance Automotive Group UK (AAG) has expanded its network through the acquisition of the CAAR buying group and consequent appointment of Nick Hood, we had the opportunity to submit some questions to the new retail sales director:

Many congratulations on your new position – what appealed to you about the role?

“It’s a great opportunity to join AAG, one of the most proactive businesses in the automotive aftermarket. There is always something positive happening and for anyone joining, it is a great scope for career progression, so I’m thrilled to be part of the team.

“But more specifically, the opportunity with the acquisition of CAAR was appealing, as it strengthens AAG’s position in this sector, and it’s been great to be involved from day one assisting members and setting out the strategy.

“The CAAR group presents fabulous potential for development; full credit to the previous team at CAAR as they have done a superb job with the resources available to them. But now as part of the AAG family and the resources we have available, there is huge potential for development of the group and, consequently, CAAR and its members’ future security and growth. I believe it’s exciting times for all parties involved.”

Having worked for GAU between 2006 and 2013, does it feel like you’ve ‘come home’?

“No, not really! Whilst I’ve returned to our Bradford office and the outside of the building is the same, that’s about it! Yes, there’s one or two familiar friendly faces I have worked with previously, but the difference in the business is almost incomprehensible. It’s on a hugely different scale! That’s not to say I don’t feel at home, because I certainly do. I’ve been in and around AAG in its various separate forms for over 25 years.

“At GAU I worked with many of the people in the aftermarket that AAG went on to acquire, so it’s really interesting and exciting to be a part of the consolidated team today.”

Having been in-place for a little while now, in-charge of overseeing CAAR group activities, have you had opportunities to discuss the acquisition with CAAR members? If so, what has been the overriding feeling?

Q

A Q A Q A

“Absolutely! Communication with members is a key part of our strategy, and whilst I’ve not yet had the opportunity to talk to all of the nearing 300 members, which is something I intend to do in the fullness of time, I have spoken to a good number of them.

“As with any unexpected sizeable

change, the first 48 hours created some trepidation with some members, but from that point on, after we had spoken with many of them and explained the reasons behind the acquisition and an outline of our direction for the group, we’ve seen great support and excitement about the future.

“Many of them understand and see the acquisition as the right fit, plus going from a trading group with limited resources and no central warehouse to entering the AAG family with 30-plus regional distribution centres and its new upcoming national distribution centre, reaching almost one million square foot, could cause some optimism about the future.”

Q

Have there been any concerns? If so, how have you appeased those?

A“In the first couple of weeks, there were some questions – and possibly some concerns – but

group is part of the AAG family, and we are happy to embrace questions, concerns, feedback and ideas. The main part of my role involves looking after and developing CAAR and as such, I’m open to receiving all communications and concerns from CAAR members. My contact details are readily available at the bottom of the opening page of the members’ magazine Trade Talk.

“I’d be tempted to say it’s business as usual but not quite, because AAG has acquired CAAR to add value and to develop the group, so there will be a change, but a

A Q A Q

Will CAAR branches still operate as such?

“They will; just as when AAG acquired UAN, the identity of CAAR remains. The members of CAAR are independently owned businesses who have a choice. My job is to make sure we are presenting them with the very best support and tools to succeed, ensuring they want to remain a member of CAAR.”

How will the buyout of CAAR impact AAG’s current retail offering?

“This is a real positive step; AAG has focused nearly all its attention on its trade offer and retail has been somewhat a poor relation, but AAG has never really had a specific retail requirement to focus on. The CAAR group presents this, and we are excited by the opportunity and will be looking to grow and develop this with the same full force

Auto Air Gloucester to continue pre-season stock deals –ensures customers are ready for A/C season

Hi Guy, thank you for taking the time to talk to PMF – firstly, can you summarise how your 2023 has unfolded so far?

“It was a slow start due to poor weather. In the previous three years, spring started late March; this year the weather only turned in late May, so we were approximately six weeks behind. This in itself can cause backlogs of containers that will not fit into the warehouse due to low initial sales, the knock-on effect being that we have to delay containers, possibly affecting sales should we have a heatwave.

“The positive position is that we offered pre-season deals on stock orders, which some customers took advantage of, meaning customers had their stock ready for the season. This is something that we will be offering each year moving forward. It not only helps our stock levels but also ensures customers have that initial stock availability.”

Typically, we’re in the ‘heart’ of A/C season, but is the A/C season concept a myth or is it truly hands-on-deck this time of year?

“We have team members that have been in this industry since 1986 and each year the same issues exist! When the sun comes out, it is only then people consider A/C. We have tried to change the seasonality by offering other products, like blowers and resisters; however, the mainstream products only really sell in bulk when the sun finally arrives.

“Our research suggests that drivers will withstand temperatures up to 25°C; however, past that magical figure, people that would not have had repairs suddenly have the urge for an air conditioned driving environment. The main difference is that more cars come with standard A/C, so there are many more opportunities for service and repairs. This runs in-line with how we are seeing increased sales per product group.”

Did the record-breaking temperatures of last year, for example, cause a significant spike in enquiries/sales?

To give some insight into business operations and strategy, we quizzed Auto Air Gloucester Managing Director, Guy Mather: A Q A Q A Q

“Hot weather really will focus the mind when people have children complaining in the car that they are too hot and stuck in traffic with just hot polluted air to breath! News focused on surging temperatures, advising that the heatwave will continue, so yes this certainly changed the mindset of people previously reluctant to repair their A/C because of costs.

“It goes without saying hotter the weather the more A/C repairs will happen. When systems are put under more load, this results in more failures. As we are a familyrun business, we have the ability to see shortfalls in stock and work with our manufacturers to ensure stock replenishment is as good as can be expected. This is always going to be a difficult task; however, we do monitor trends

and check sales daily. Our manufacturers generally require three months from order to delivery, but our close working relationship with those companies means we do receive preferential treatment. This is mainly because we work to ensure our manufacturer can make money to invest in new products allowing Auto Air first to market with many items.”

Auto Air Gloucester only supplies motor factors – what support does the company offer them in terms of after-sales?

“If you ask any of our customers, they will tell you we care very much about what we do, always innovating where possible to improve our services and products. Our warranty terms have been extended to three years, all items are monitored within ISO9001:2015, to ensure all parts can be drilled down to percentage of failures, so we can improve our product with manufacturers.

“Each year we commit to more consignment stock on customers’ shelves, so they can provide a JIT service. In 2022 the parts were opened up on TecCom, allowing customers a better reorder service and stock checking capability.

“We have a mobile sales team that offer on-site product awareness training, supported with consumables catalogues, which are designed for the garages, and they have a technical helpline and access to our own repair workshops.

“Assessing customers’ comments, we have made it a company commitment to ensure all returns are dealt with within 48 hours. This helps a factor complete the paper trail, and any warranties can be confirmed very quickly.”

A Q A Q

What challenges have Auto Air Gloucester had to adapt to in recent years?

“Pre 2010 Auto Air Gloucester supplied mainly radiator repair shops and AC specialists; however, we analysed the market and noted that motor factors were selling automatic equipment into garages that would result in the garages needing to purchase replacement parts. Garages would then, generally, use several factors to fulfil their needs and at no point would that necessarily be Auto Air Gloucester.

“At this point, we moved away from any garages (that we had been dealing with) to support the factors direct. The decision was taken that we could only sell it once, so we had to decide which marketplace this would

be. Upon deciding that factors were the future, the brand Coolzone was created and trademarked to allow the factor a brand for their customers whilst we maintained the Auto Air brand direct to the factors.

“With the introduction of more garage customers, this inevitably comes more fitment issues. Taking shortcuts can result in premature failure of components; for example, when a compressor is changed a technician should flush the whole system, change the receiver drier, maybe expansion valve and condenser to ensure a clean debris free system.

“This can give the end-user a false impression of A/C being troublesome when, in fact, if proper service and repair procedures take place, there is no reason why an A/C system should not last its lifetime. This is why the product awareness training is so important, so that correct techniques can be passed to the fitter.”

A Q

How does Auto Air Gloucester assess its position in the marketplace?

“We consider ourselves as a good fit for motor factors by our commitment to serve minimal customer markets. We will continue to try and be motor factors’ choice of A/C partner, striving to be the number one, but we will never be number one; otherwise, we have nothing to strive for!”

A Q

What can factors expect from Auto Air Gloucester over the coming months?

“The investment in stock and availability will continue with new part numbers and a new consumables catalogue. We are attending more trade shows and have invested in many product awareness training events, with many more to go. The consignment stocks allocation will be increased again to support those customers with space and ambition to sell A/C parts direct from stock.”

For more information about Auto Air Gloucester, www.rdr.link/FFW004

“We consider ourselves as a good fit for motor factors by our commitment to serve minimal customer markets.”

Guy Mather

Meet the Carwood team!

But behind this is a team of 280-plus, based at facilities in Coventry – Carwood’s hometown, HQ and the lead site for auto-electrics, electronics and HVAC – Birmingham (fuel systems), Nottingham (turbochargers), Telford (engines) and Yeovil (electrical rewind and motorsport). In this edition, the company introduces you to just a few of those people: the faces behind the Carwood brand:

Will Johnson, an avid Leeds United fan and self-confessed turbo geek, will be known by many of you already. Having served in the automotive aftermarket for over 15 years, Will is Carwood Turbocharger Sales Manager. Since joining back in 2018, he has more than doubled sales of the turbo line, a trend which he attributes to having a great quality product, the right range on the shelf, competitive pricing and excellent customer support. Will said: “There’s no doubt that the past few years have been challenging, but despite this, we have continued to grow the business, thanks to the strong relationships we enjoy with all our customers.”

Of course, remanufacturing relies heavily on consistently good core availability – the charge of Carwood’s dedicated core team. Led by Bally Patel, who celebrated 40 years’ service in May, the team manages stock of up to 10,000 pumps and 60,000 injectors. On receipt, all parts are carefully inspected to ensure they’re in an acceptable condition – after all, having good core at the start is key to ensuring a product that performs just like new at the end. They’re then individually sorted, labeled, and stored in a 6,000sqft warehouse. Vehicle and engine manufacturers have outsourced their core handling to Carwood too.

Based in Birmingham, Liezl Cramer heads up Carwood’s fuel system customer service team. If you’ve enquired about or placed an order for a fuel pump or injector recently, chances are you’ll have already spoken with Dutch-native, Liezl, or one of her team: Stuart, Craig, Rochelle and Nicole. Working hand-in-hand with the supply chain, they are responsible for getting the right parts to you as quickly, and as efficiently, as possible. Whether it’s for a 10-year-old tractor mid-harvest, or a late-generation passenger car on the ramp awaiting repair, the aim is to pick, pack and ship it within 24 hours. And if it’s not available off the shelf, you can rest assured the team will go out of their way to make sure it’s on yours ASAP!

Keen motorsport enthusiast and former Hartridge Engineering Director, Lee Jacobs, runs Carwood’s automotive engineering division. Much like his favourite pastime, Lee is responsible for continuously pushing boundaries to deliver the very best performance – just in the lab, not on the track!

He and his team spend hours designing, engineering, validating, and then bringing to market, new remanufactured solutions.

Lee said: “As technology evolves, the challenge is to meet these same standards, without adding cost or material back in. Thankfully, we have a wealth of experience and know-how in the business, so whatever the task, we’ll always find new ways of thinking and working, to come up with the best solutions for our customers.”

In the aftermarket, Carwood believes it is best known as a remanufacturer of OEapproved fuel pumps, injectors, and turbochargers. More recently, it has taken on the distribution of products from OEMs, the likes of Bosch, BorgWarner, Mitsubishi, and Garrett amongst them.

Undertaking the warranty is the job of Robin Sibiya, who joined the team earlier this year from Cummins Power Generation. Warranty adjudication can take up to an hour for a single part. To start, Robin conducts a full surface level inspection to identify any anomalies. He then performs a series of OEspecification tests on bench, plus an in-depth assessment of the assembly’s individual components, in order to determine the cause of failure. The results are recorded, communicated to the customer and, where appropriate, fed back into manufacturing, to improve both process and product quality. We receive few claims – and when we do, we typically find no fault.

In 2019, Carwood acquired Brise Motorsport, now known as Carwood Brise, bringing with it 40 years of expertise in highperformance solutions. Based in Yeovil, Eddie Miller designs, engineers and builds, often by hand, compact, lightweight and powerful starters and alternators for classic, competition and specialist road cars.

The company also supplies a range of high-performance Garrett turbochargers, an uprated fuel pump for popular BMW applications and a range of lithium-ion batteries from Antigravity. Its customers range from factory-owned and independent race teams to small workshops and individual

Motor Factor Solutions and Jivaji Auto Factors

We are delighted to welcome Haki Kapasi, a director of Jivaji Auto Factors, who shares feedback from a valued customer that has profited from implementing Motor Factor Solutions and computerising his business. Before we dive into that, Haki takes a trip down memory lane and reveals a family legacy that continues to forge a path today:

The thought process started in the early 1980s, although, husband and wife, Fazlehusein and Khatija Kapasi, had been running their retail car parts shop, Jivaji Auto Factors, since 1973.

stock, staff and expanding business needs. When he made enquiries, he was shocked to find computer software companies were charging almost £40,000 for their systems! This was a huge sum of money back in the early 80s and Fazlehusein put the idea to one side. The business continued with manual stock checks, ordering and pricing.

Then, in 1985, disaster struck as the couple’s business was burnt down to ashes during the infamous riots that had gripped the country. The livelihood they had worked so hard to build went, literally, up in smoke.

Between dealing with the aftermath of losing his business, Fazlehusein had time on his hands, and he needed to find something to distract him from the enormous hit of losing his business. He had a small Sinclair computer, one of the first home computers available at that time. It was extremely basic by today’s

standards, but it came with a manual on programming. Fazlehusein worked through the manual, step by step, and, between beginning a wholesale business and finding new clients, he created a programme for invoicing and stock control.

Great feedback

Fazlehusein’s customers liked the invoicing and paperwork they were receiving from Jivaji and asked if he was willing to sell them his program. That led to a fruitful career in software programming that built a customer-base throughout the UK and abroad. He called it Comp-Tech.

Eventually the couple also re-opened their retail shop, and Fazlehusein added more and more functions to the software package. His aim was to create a totally userfriendly program that anyone working at the shop could use but, equally, was very

TRAINING

comprehensive. He knew the business inside-out and understood what was needed. Functions, such as cost prices, stock control, re-ordering, invoicing, payments and contact details, all became standard.

Evolution

Roll forward 35 years and Comp-Tech has evolved into Motor Factor Solutions (MFS2). MFS2 is an affordable Windows-compatible software solution for retailers and wholesalers. It brings the Comp-tech software program right up to the 21st Century. It has all the functions any retailer or wholesaler need to make sure the computer serves the business and not the other way round. After all, we are in the unique position of using it in our own business, so we know what customers require!

MFS2 gives businesses all the information they need at their fingertips: sales, purchases, stock control, invoicing and managing customer accounts. The functions have been updated, so they are easy to use for anyone working in the business, from sales staff to managers and owners.

At Jivaji, we like innovation and improvement; we have created our own brand of products under the AutoTech

brand. We apply the same innovation mindset to MFS2. We like responding to a customer’s individual needs because we can use that information to help all our customers by continually developing MFS2. Support for customers is only a phone call away.

Jivaji Auto Factors celebrates 50 years

We are very proud of this achievement and all that we have accomplished. The AutoTech brand of products was developed in 2000s, and AutoTech has allowed us to position ourselves to sell good quality products at good value. The number of items under AutoTech continues to grow and includes oil, brake fluid, anti-freeze and brake pads. MFS2 is now an integral part of our product line.

Even though we have grown, we are inherently a business with strong family values. Our longevity is a testament to our values, the way we interact with our customers, and our products. Our customers are not just a number but individuals with whom we have built a relationship. This, in the age of algorithms, click-baits and online sales is something to feel good about!

Don’t take our word for it!

Andy Gaunt, of All Car Components in Watton, Thetford, started his business in March 2021. He had worked at Motor Parts Direct for 30 years and was the regional director for 25 before he left and set up his own business.

He was accustomed to working with established software systems at Motor Parts Direct, but the cost of using the same system in his own business was prohibitive. Andy said he wouldn’t have been able to recoup the money spent on the software, but as his business grew, there was no getting away from it: the time had come to computerise his business.

Andy conducted some research, came across MFS2 through Google search, and made some enquiries. After discussing it with a member of the Jivaji staff, also an Andy, he chose the option of installing MFS2 remotely.

Over the next few months, as Andy Gaunt learnt MFS2, he found the support from Jivaji invaluable: “It was a very easy system to use, without a doubt, and I couldn’t fault the support provided by Andy Jones when we needed it. He was great at correcting any mistakes we made and no matter how many times I rang, it was never an issue. I also liked the pricing structure –it made sense.”

As the two Andy’s worked together, to make sure there was a smooth transition to MFS2, the relationship became reciprocal. As we receive feedback from our customers, we revise the program so that all customers benefit. Andy Gaunt needed some specific changes which were made: “The software system ended up being fantastic for us. As Andy tweaked the system to suit our needs, the same tweaks were applied for other customers.”

All Car Components has grown from two staff in 2021 to eight, including five delivery vehicles. Andy Gaunt is clear that MFS2 has been an important part of that growth: “Our business has flourished, and we wouldn’t have managed or grown that much without MFS2. The system has really helped us”. It is wonderful to hear that we have played a part in enabling Andy to grow his business.

For more information about Jivaji Auto Factors, www.rdr.link/FFW006

“All Car Components has grown from two staff in 2021 to eight, including five delivery vehicles. Andy Gaunt is clear that MFS2 has been an important part of that growth: “Our business has flourished, and we wouldn’t have managed or grown that much without MFS2. The system has really helped us.””

Highland Motor Parts delivers thousands of parts across Scotland every day. Having such a large area to cover requires a business management solution that can cope with this scale. Highland claimed it has utilised Autopart during the last 15 years to develop its business into what it is today.

Once Autopart was embedded into Highland, the company looked for other processes that could enhance its growth. Working closely with MAM Software to understand Highland Motor Parts goals of expansion and gaps in its business, the MAM team suggested Driversboard as the product to elevate the company to the next level.

Driversboard is the vehicle load planning and delivery despatch module that integrates directly into Autopart. It enables despatch managers to optimise deliveries to achieve an efficient balance between customer requirements and operational dynamics. It enables orders to be manually or automatically allocated to the correct route to ensure that deliveries are made on time and service level agreements are met.

Highland Motor Parts Managing Director, Donald McLellan, said: “When we arrive in the morning, Driversboard is the first thing we load up – the entirety of the business uses it.”

Driversboard’s interface features a loading grid with user-defined colourcoding that enables operators to assess the current schedule at a glance. Donald added: “We have taken Driversboard and

loaded this onto a large screen in the warehouse. Every member of staff can see it and know what is being despatched, to where and when.

“At the point of implementation, we

added the bespoke information and settings that best work for our business. This runs exactly as we want it, and it’s vital to the day-to-day running of our business –Driversboard is a software that just works!”

Looking to the future

Donald noted that MAM Software has recently released ePOD, a proof of delivery app which works directly with Driversboard, and said he is “very interested in adding this into our system”.

ePOD allows drivers to manage deliveries remotely, including full capability to confirm and amend deliveries, fail drops, capture images and signatures and automatically complete deliveries.

MAM Software Automotive Sales Manager, Ben Nicholls, added:

■ Autopart is a versatile business management system from MAM software that integrates sales, stock management, accounting and reporting processes in one package.

“Driversboard is a product I would recommend for any business to add into its arsenal. It brings a great opportunity to grow business and reach new areas. The roadmap for Driversboard and ePOD is an exciting one and highlights how digitisation is at the forefront of success for businesses.”

For more information about MAM Software www.rdr.link/FFW007

Driversboard is the ‘first thing we load up in the morning’

“At the point of implementation, we added the bespoke information and settings that best work for our business. This runs exactly as we want it, and it’s vital to the day-to-day running of our business –Driversboard is a software that just works!”

Autoelectro ‘catering spike in demand’ for classic car applications

A 1958 Rolls Royce Silver Cloud and 1969 Jaguar E-Type are two ‘reman and return’ examples that Autoelectro has already encountered during classic car season. The rotating electrics remanufacturer has reported a “deluge of enquiries”. Harnek Bhogal reveals why he believes the supplier is the “go-to” for many customers:

■ With any breakdown or issue with a classic vehicle, there can be a combination of factors that contribute to a fault: age-related wear and tear, inadequate maintenance, or outdated components are just some of the likely causes.

Autoelectro recommends regular inspection, professional maintenance and use of quality replacement parts. The remanufacturer believes that, with best practice processes, classic car owners will enjoy many miles of trouble-free motoring. Below are some common faults:

● Faulty solenoids: Over time, a solenoid’s internal components can wear away or become corroded which can lead to issues. Moisture, dirt or excessive heat can also contribute towards this

● Worn brushes: As vehicles age, brushes can wear down and lose their ability to make proper contact with the commutator, which can result in intermittent starting problems

We have remarkable pedigree in catering the rarest and hardestto-find applications. Naturally, this means that a lot of our enquiries are specialist and classics make-up a significant part of that – particularly this time of year!”

Swing in classic car momentum

Analysing its own data, Autoelectro has observed a new trend in the marketplace: it believes there has been a weighty shift in attitude towards classic car motoring. Harnek elaborated by pointing to the realworld impact of various and seismic events in recent years:

“The world is continuing to recover from the COVID-19 pandemic, while recent supply chain disruptions as a result of the war in Ukraine, economic sanctions of Russia and high inflation rates have affected the economic balance of society.

“Consequently, we have found that

some consumers with disposable income for classics have now taken the plunge and decided to live the dream, as their buying options for a new car and the lead time associated with that have been narrowed.”

Autoelectro is primed to handle this increased demand; it has a warehouse facility that provides “outstanding availability”, meaning a starter motor for a Porsche 911 Turbo (930 model) (1977onwards) or alternator for an Austin Metro (1990-onwards) can be with a customer the next day.

On the “rare occasion” where a unit isn’t in stock, Autoelectro has the ability to offer a ‘reman and return’ service, or, even better, it may have an old core already in stock to manufacture the part. Ultimately, the supplier believes it has the tools and flexibility to deliver for its customers and keep their classic on the road!

● Wiring or connection issues: Classic cars can have dated wiring systems that develop into larger issues as they get older. Loose, corroded, damaged or rusted wiring and connections can prevent the starter motor from receiving the required power, again, potentially leading to intermittent starting faults

● Faulty diodes: Diodes can fail on any vehicle for a number of reasons, but due to the age and general use (high mileage) of classics, it is more common due to wear and tear. If a diode fails, it can hamper the alternator’s ability to produce sufficient output required for the vehicle, leading to charging issues

● Worn brushes/slip rings: Similar to the brushes point above. They can wear over time, leading to reduced charging capacity or intermittent charging. Other external factors, such as dust and debris, can accelerate brush/slip ring wear

For more information about Autoelectro, www.rdr.link/FFW008

Ring: Staycations represent excellent upselling opportunity

As an accessories and consumables manufacturer, Ring has a wealth of options that are “perfect for staycations”, including tyre and battery care products, and towing and lighting equipment.

Car trouble when on holiday is never ideal, which is why many of Ring’s products are compact, can be easily stored in a vehicle and simple to use; therefore, if a problem arises, a solution is close to hand.

Towing accessories

Many own a caravan, which provides great options for a staycation, but holidaymakers obviously need quality towing equipment to transport themselves and their caravan from one location to another.

Ring has a comprehensive selection of towing equipment, including plugs and sockets, cables, mirrors, towbars and reflectors, which ensure drivers who tow have all they need to stay safe throughout their journey.

that a driver knows and understands these before towing

anything. For instance, suitable towing mirrors must be fitted if a trailer or caravan is wider than the rear of the car. Ring has a wide selection of towing mirrors, including the RCT1420, which can be adjusted for the clearest possible view to allow a driver to see at least 4m either side of their caravan or trailer – more than meeting legal requirements.

Tyre care

As we know, the correct tyre pressure is important and should be checked regularly, but particularly when preparing for a trip. Depending on the distance of the journey, they should also be checked on the way. To assist, Ring has a range of gauges for quick pressure checks, but if they need pumping up, it also has a variety of tyre inflators to suit drivers’ needs.

A particular favourite, according to Ring, is the new RTC4000, which is rechargeable, cordless and compact, so can be stored away until needed. It also has a memory function, so a user can save different tyre pressures and activate them easily from the home screen, and has an auto-stop feature, so there’s no risk of over-inflating a tyre.

Finally in the tyre care range, should a puncture occur, instead of the hassle of fitting a spare, especially if that vehicle is on the side of a road or it’s dark, Ring’s tyre sealant kit will quickly get a driver back on the road until they can get to a safe place for a full repair or to change their tyre.

Now in the heart of summer, many will be contemplating their getaway. One that’s been popular since COVID – and was also boosted by the fantastic weather last year – is the staycation. According to Ring, this presents the aftermarket with an excellent upselling opportunity, as there are many products and consumables that drivers will need to help them prepare for it.

Battery care

If a driver is camping or has settled in one location for too long, their vehicle’s battery may lose power or even go flat. To help prevent this from happening, Ring’s range of smart chargers can be left connected to the car battery without overcharging. The intelligent charger will know when the battery is fully charged and will switch to a float mode, so will only add charge again as it naturally discharges.

However, if the battery has been allowed to go completely

Bulbs

During staycations, motorists are likely to drive long hours, which may creep into the night; therefore, being able to see effectively at night is vital, not just for their visibility, but for the safety of other road users, especially when travelling on rural roads that may not have streetlights.

If a bulb needs to be replaced or even upgraded before going on holiday, it would be wise to choose one of premium quality. Ring reported it can be relied upon to provide the perfect fit, with quality and durability as standard.

However, if a driver is unsatisfied with their current bulb and wants more light on the road, a quick and easy upgrade can be achieved with Ring’s extensive range of halogen upgrade bulbs, such as the Xenon200 or Xenon150, alongside an expansive array

Kalimex confident factors’ faith in JLM Lubricants will be rewarded

With Kalimex the UK distributor of JLM Lubricants, its managing director, Mike Schlup, offers a bullish account of why JLM might be a brand to consider:

The last few years have been turbulent for the automotive aftermarket to say the least, with little sign of things settling down soon. With inflation still high, perhaps distribution of some lines remains an issue, life remains challenging for the professional motor factor; however, for your customers, especially trade, your role is crucial! You are the professional voice that cuts through the clutter when it comes to new products and the brands you can stake your reputation on and recommend with confidence. For your trade customers choosing to return and reorder, you can

strike the jackpot with a growing income stream!

At Kalimex, we have worked closely with motor factors for almost 30 years. We have built a loyal factor following of our global bestselling product lines: K-Seal Coolant Leak Repair, QuikSteel, and in recent years – well 10! – JLM Lubricants’ range of tradetested meets trade-trusted products.

So, if you have not yet looked closely at the JLM brand, we encourage you to find out what the fuss is all about – and discover why mechanics in 45 countries believe in JLM products. With the growing trend of ‘repair versus replace’ and

Quality formulations with extensive testing

Every JLM Lubricants product has been extensively tested – to industry standards and also by technicians in workshops – before reaching your shelves. JLM Founder, Gilbert Groot, said: “We develop products for the trade that are ahead of the curve in satisfying unmet needs. We also develop products where our mission is to set new standards on what’s already available with improved formulas that make a measurable difference.”

An example of this is the JLM GDI Cleaner. The JLM formula was put through a number of stringent tests on real vehicles in real workshops. Within one hour of application, the injection time and the emissions were restored to the factory settings on all vehicles tested.

This is just one product of the many that JLM put through its paces before launching. The JLM DPF Cleaner is another; this range, for example, contains cerium and platinum as opposed to iron. This promotes regeneration at a lower temperature and produces less soot than iron, so the DPF benefits.

Trade trusted

Darren Darling, the founder of the international and independent DPF Doctor Network, was using and recommending JLM Lubricants’ products long before he became an ambassador for the brand.

Incidentally, Steve Scott, founder of SimplyDiag network, also recommends JLM products to his global following of technicians, as do many influencer technicians from the likes of Australia, Netherlands, Slovakia, Portugal, and Germany.

‘products over parts’, there has never been a more important time to stake your reputation on products that tick both these boxes.

Getting product on the shelves is, of course, the first step but ensuring your customers are aware of what you’re stocking is the next.

We urge you to talk to us about JLM Lubricants and the top selling products we recommend you should stock. We can also offer support in the shape of our tried and tested marketing campaigns, so you can introduce our range to your customers.

Saves trade customers money

Best does not always mean most expensive! JLM Lubricants products are competitively priced; for example, the JLM DPF Refill Fluid, one of our motor factor bestsellers, is a universal regeneration fluid alternative for the aftermarket. It can be used as an option for all currently known original part numbers for the manufacturers concerned.

Growing income stream

The great thing about recommending JLM Lubricants’ products to your trade customers is that we’re confident they’ll come back! Once they’ve tried the products in their workshop, we’re confident regular orders will follow –and this has to be the holy grail for any motor factor.

For more information about JLM Lubricants, www.rdr.link/FFW010

Niterra outlines strengths of NTK

Its EGR valve range was extended earlier this year with the introduction of two new part numbers for a number of popular vehicle applications. This follows the introduction of 45 references last March in phase one of its UK launch.

The valves – equivalent to their OE counterparts – have now been boosted by the addition of part number EGP0-N113 (stock number 93038) and part number EGP3-A111 (stock no. 97915).

Niterra UK Marketing Manager, Mark Hallam, said: “The new additions supplement our range, which cover thousands of popular cars and LCVs on UK and Ireland’s roads and further enhance the portfolio of NTK products that we supply to our aftermarket customers.”

Priority is to reduce harmful NOx

The principal function of the exhaust gas recirculation system (EGR) is to reduce the amount of harmful nitrogen oxides (NOx) that are produced during the combustion process. NOx is created when high combustion temperatures enable the nitrogen and oxygen present in the air-fuel mixture to combine. EGR valves operate by taking some of the exhaust gases from the exhaust manifold and then reintroducing these gases into the intake manifold, mixing them with fresh air.

Originally developed at the beginning of the 1970s, EGR valves were first used in Europe in the 1990s in order to meet ‘Euro 1’ emission standards. Today, every diesel car is equipped with EGR valves, while 30%

of petrol cars are fitted with them. Niterra claimed many new models are equipped with two EGR types (low pressure and high pressure), which means that the replacement part market for these types of valves is likely to grow, corresponding to the level of demand.

EGTS favoured by VMs

NTK sensors include exhaust gas temperature sensors (EGTS), with 38 part numbers covering 33 million cars.

EGTS from NTK are OE in approximately 35% of global passenger car sensor applications and are a popular choice for VMs, as they provide “extreme resilience” against heat and vibrations, have high measuring accuracy, fast light-off times and an “exceptionally wide” measuring range.

They monitor components, such as turbochargers, DPFs and catalysts, ensuring that they function at the optimum temperatures for greatest efficiency and protect them against excessively high temperatures that can lead to component failure. Electrical resistance of the thermistor element varies relative to temperature.

Meanwhile, NTK lambda sensors are also desired by VMs, providing the right sensor for every vehicle application. Niterra reported that these sensors offer improved engine efficiency, reduced emissions and increased economy.

Niterra urges caution when fitting ‘universal’ lambda sensors

A ‘universal’ lambda sensor is designed to cover as many applications as possible by splicing in the connector from the unit being replaced. In theory, this sounds like a good idea. In practice, according to Niterra, the potential for a mismatch with the vehicle’s system or subsequent premature failure is high.

For more information about Niterra, www.rdr.link/FFW011

“The new additions supplement our range, which cover thousands of popular cars and LCVs on UK

Drivers can count on NTK components to help reduce emissions and achieve impressive vehicle performance and economy, according to Niterra UK. The company believes this is a winning formula for both you and workshops.

Klarius emphasises ‘everyone wins’ cross-selling approach

As a motor factor professional, you probably field hundreds of calls from garage technicians requesting replacement car parts, but are you getting the most out of these calls? According to Klarius Products, it’s not just about getting the correct part to the garage but asking the right questions to ensure they have everything they need. With this approach, customer service improves, and you can make more sales. The company’s sales director, James Ellison, looks at how to achieve this:

In April, the Society of Motor Manufacturers and Traders (SMMT) announced that there were 40.7 million vehicles on UK roads –and the overwhelming majority feature an exhaust. With so many different cars and vans having a wide variety of exhaust designs, it can be a challenge for both garages and factors to specify the correct replacement for a vehicle on the ramp. Luckily, Klarius offers advice to smoothen this process.

It may sound obvious, but the best place to start is the vehicle itself! The make, model and fuel type are usually clear, but there are other things to consider: automotive manufacturers continually develop vehicles during their lifespan, so exhaust designs can change over time, even for the same model; therefore, it’s important to ask a garage the production year of the vehicle to get the right part.

Engines vary across a vehicle line-up too; an exhaust for a base model 2L isn’t going to fit a top of the range 4L, and if fitted, it could damage the reliability of the powertrain. Vehicle badging isn’t always a reliable indicator either, so confirming with

the garage the engine type and displacement (in litres) is key.

Cross-selling opportunities

A car is an electromechanical symphony of interrelated moving parts, and as many vehicle owners discover to their cost, if one component is playing out of tune it will adversely affect another. This provides a sales opportunity beyond an initial repair that can be seized by asking appropriate questions.

Take a damaged exhaust: if a garage calls you for a replacement, but only asks for a silencer, it might be worth asking the condition of the rest of the exhaust – how is the catalytic converter (CAT)? Is there damage to the pipework? How are the mountings holding up?

If a replacement CAT is requested, it’s beneficial to ask if the root cause of the failure has been identified – was a fuelling or pressure issue to blame? Will the vehicle require new spark plugs or sensors to accompany the CAT replacement?

to boost sales, it also improves the overall

service. Garage technicians can acquire all the parts they need quickly from a single source, reducing repair times. In turn, vehicle owners are likely to appreciate the comprehensive service and preventative approach. Furthermore, a complete repair will ensure many more miles of happy motoring, boosting customer satisfaction and loyalty to the garage. Everyone wins.

■ Klarius has a dedicated technical advice hotline on 01538 752 561, or cs.team@klarius.eu. The team is committed to assisting with exhaust repair transactions. Products feature a ‘fit first time’ guarantee and a two-year warranty as standard for a quick, easy and long-lasting repair.

Finally, an extensive range of exhaust, CAT, DPF, selective catalytic reduction products and mountings means that you can specify all the parts you need to improve sales and enhance service.

For more information about Klarius, www.rdr.link/FFW012

SMP Europe expands nitrogen oxide sensors range

SMP Europe claimed that the new NOx sensor products further strengthen its position as an industry leader in engine management and emission control components, and that its latest NOx sensors provide a welcome addition to a portfolio that already covers a wide selection of high failure parts.

Commonly, NOx sensors fail due to a build-up of soot, ECU water intrusion and/or damage to connecting cables.

The company reported that its enhanced testing and validation processes

ensure that components can perform to high standards over a long service life in the harshest of operating conditions.

SMP Europe has invested heavily over recent years in its testing laboratory, with machinery that can simulate a wide range of conditions, including temperature degradation, salt mist and vibration. This is combined with on vehicle testing to guarantee product performance capability.

For more information about SMP Europe, www.rdr.link/FFW013

Successful debut at Automechanika Birmingham 2023

Meanwhile, SMP Europe’s engineering and manufacturing expertise at Automechanika Birmingham was a “huge success”.

Visitors were able to get hands on with product lines, with information available on its manufactured EGR valves, air mass meters and aforementioned NOx sensor ranges.

Sales and product teams were also available to offer more information about the company’s Intermotor, Lemark and Lucas brands.

The engine management specialist has introduced 26 new part numbers, covering a wide range of popular European VMs.

KYB puts its coil springs to the test

KYB Senior Sales Manager for UK and Eire, Romin Nassiri, takes a closer look at what makes a quality suspension system and why it’s vital to ensure a selection of quality components:

First and foremost, a good suspension system must always meet the demands of the driver. For most drivers, standard suspension is well-suited to their needs; however, depending on what a vehicle is used for, standard suspension isn’t always the best fit.

It wouldn’t be of benefit to a sports car driver, for example, or someone used to driving in off-road conditions to have standard oil shock absorbers. Instead, they would need a shock absorber with technology that allows for more response and control to accommodate their driving habits. KYB has a number of different ranges available for purchase.

Product comparison

Not only will a good quality suspension

manufactured poorly, especially if made using cost cutting measures.

Take coil springs as an example: a key component in a vehicle’s suspension system, coil springs are designed to withstand exceptionally high levels of stress, as they work to support the weight of a vehicle. As is the case with suspension components, coil springs naturally wear over time the more they are used – they often become fatigued, causing a vehicle to sag on one side creating uneven ride height.

Corrosion is by far the most common cause of failure. Naturally exposed to the elements, stones and debris can chip away at the coating of the spring, allowing water and salt to rust the exposed steel, eventually causing failure/breakage.

painting.

Premium wire is also used to manufacture the springs to prevent premature breakage. Often littered with numerous surface defects, springs manufactured with lower quality wire are significantly more likely to break prematurely than their high-quality counterparts.

suspension system will last longer than one

We use processes to provide the best possible protection from corrosion and premature breakage, such as hot and cold coiling technology to strengthen the steel and improve durability, as well as a zinc phosphate coating and epoxy powder

To demonstrate this, KYB recently commissioned testing of both KYB springs and those of a budget competitor. When compressed a million times, KYB discovered that the budget springs compressed an average of 183,000 times before breaking completely. By contrast, the KYB springs survived a million rounds of compression; therefore, in this instance, while the budget option may seem the economical option, it’s likely that this choice would cost the motorist more in the long run, as they’re forced to replace these suspension components prematurely.

Not only does this cause issues for the motorist, but also for the workshop fitting the part too. Potentially, it could lead to unhappy customers.

Generally speaking, if fitted properly and driven in normal conditions, good quality coil springs and shock absorbers should last for at least 50,000 miles.

For more information about KYB, www.rdr.link/FFW014

Comline EV steering and suspension range evolves with Volkswagen ID3 and Hyundai Ioniq

Comline Auto Parts is developing its steering and suspension range for alternatively fuelled vehicles apace – illustrated by two new vehicle spotlights.

According to the Society of Motor Manufacturers and Traders, more than a quarter of a million new BEVs were sold last year, with only petrolpowered models proving more popular. As the aftermarket begins to receive more EVs into the industry, Comline reported it has the components to bolster confidence and peace of mind when your workshop customers repair or service these vehicles.

On the popular Volkswagen ID3, for example, Comline now supplies a ball joint (CBJ7323), stabiliser links (CSL5150 and CSL6150), rack end (CTR3465) and tie rod end (CTRE4053). Meanwhile, the award-winning brand also offers replacement parts for the Hyundai Ioniq, namely control arms (CCA1455L and CCA2455R), a rod/strut stabiliser (CSL7264), stabiliser link (CSL7353), tie rod axle joint (CTR3332) and

tie rod ends (CTRE1208 and CTRE2208).

Suspension components ‘should be replaced in pairs’

The rule for replacing suspension parts in pairs remains the same – whether it’s an EV or vehicle with an ICE! Fitting new parts on one side and keeping existing components on the other is likely to cause premature failure, affect geometry of the vehicle, as well as its handling and instability. It is also likely to increase the potential of a road traffic incident, claimed Comline.

The RAC, citing DVSA data, reported that suspension defects account for more than one in 10 MOT failures – the second most popular failure behind lighting and signalling. Therefore, Comline believes it is best practice to give particular attention to suspension components during servicing –

especially given the safety critical nature of these components and the potential implications of their failure – perhaps priceless information when liaising with customers?

Why choose Comline steering and suspension?

Rigorously scrutinised for full tension, lifetime performance, compression and hardness, welding penetration, as well as salt spray and mud tested, Comline believes it is the ideal partner when it comes to steering and suspension.

Furthermore, as a Premier Data Supplier, Comline can be relied upon to deliver the ‘gold standard’ for its 14,000 part number portfolio, which includes, not only steering and suspension, but filtration and braking too.

“Rigorously scrutinised for full tension, lifetime performance, compression and hardness, welding penetration, as well as salt spray and mud tested,

Product spotlight

Morris Lubricants unveils new Ford 1.5L EcoBlue turbodiesel engine oil

The manufacturer has revealed details of Multivis ECO FE 0W-20, a new low viscosity, high-performance engine oil that has been formulated for use in Ford’s 1.5L EcoBlue turbodiesel engines:

The new Multivis ECO FE 0W-20 satisfies the demands of Ford’s 1.5L EcoBlue turbodiesel engines, complying with the performance requirements of the Ford WSS-M2C-952-A1 OEM specification.

Ford’s 1.5L EcoBlue turbodiesel engines place high demands on the oil to protect the engine from timing chain wear and turbocharger deposits. Over time these issues can cause a lack of efficiency, poor fuel economy or component failure. The use of Multivis ECO FE 0W-20 helps to protect components from wear and tear and corrosion, while promoting improved levels of cleanliness.

To safeguard Ford’s 1.5L EcoBlue turbodiesel engines under a variety of driving conditions, the new engine oil provides a strong ultra-thin oil film around engine components. This not only minimises internal energy losses that promote power transfer to the wheels but contributes towards component protection under load.

Using Multivis ECO FE 0W-20 will also help protect engine components –even during critical cold start-up conditions due to the oil’s enhanced low-temperature flow properties.

As smaller, direct fuel injection engines are developed, turbocharging will be essential to keep power outputs up and the engine oil will need to protect turbochargers that operate at high temperatures and pressures. Multivis ECO FE 0W-20 has been formulated to control high temperature deposits and sludges, promoting efficient operation, improving fuel economy and reducing emissions, including CO2

Our technical advisor, Ryan Woolley, said: “Owners of Ford vehicles with a 1.5L EcoBlue turbodiesel engine may now find their car out of warranty and want to select an independent garage for servicing and repairs, rather than using the OEM’s branded oil.

“Our new Multivis ECO FE 0W-20 oil is the ideal solution to help protect these 1.5L EcoBlue turbodiesel engines from several potential issues and give those in the automotive industry an alternative supplier

option.

“With a selection of oils and lubricants to suit a wide range of vehicles, we tailor the chemical profiles and formulations of our products to ensure maximum after-treatment device compatibility, allowing garages a one-stop shop for all of their customers’ needs.”

Morris Lubricants’ Multivis ECO FE 0W-20 is also recommended for vehicles using hybrid electric technology, as well as being suitable for other passenger car engines, including turbo-charged and supercharged versions, requiring a low viscosity grade.

Readily available in 5L containers, Multivis ECO FE 0W20 has been formulated primarily for use in the following Ford models fitted with the 1.5L EcoBlue TDCi engine: Ecosport (2017-onwards), Focus IV (2018onwards), Kuga III (2019onwards), Connect (2018-onwards), Connect MPV (2015-onwards).

Morris Lubricants, www.rdr.link/FFW016