Professional Motor Factor June 2019 by Hamerville Media Group

PEOPLE & INDUSTRY...

MARKET TRENDS & ANALYSIS...

MOTOR

Recent developments in the Your Car – Your Choice campaign.

The benefits of a cloudbased server system.

factor

BUSINESS & TRAINING...

This month’s dedicated features: ‘Filters’ and ‘Tools & Equipment’.

PROFESSIONAL

VOLUME 19 ISSUE 6 JUNE 2019

Striking a balance The value in offering a combination of modern and traditional tools.

A beginner’s guide to business tax.

AND...

VOLUME 19 ISSUE 6 JUNE 2019

REGULARS

CONTENTS

5-8

11-13

NEWS & VIEWS

PEOPLE & INDUSTRY

15-21

23-26

BUSINESS & TRAINING

MARKET TRENDS & ANALYSIS

FILTERS

Viewpoint ..............................3 How a layer of silver ions is increasing the performance of cabin filters ................................29 News ......................................5 WIX Filters celebrates its 80th birthday ..............................................................................................30 MECHANEX ........................10 A Q&A on the future of filters..................................................................................................................33 Appointments ......................11 A round-up of a manufacturer’s Autopromotec announcements ..............................................34 Counter View......................12 Why filter replacement is important for both vehicle and driver health....................................35 IAAF Update........................13 The benefits of a filter’s bio-functional layer......................................................................................36 Talk of the Trade ..............24 Product Spotlight..............45 What’s New? ......................46

TOOLS & EQUIPMENT A tool company provides a breakdown of its full automotive offering ....................................38 One workshop lighting brand’s bestsellers ........................................................................................41 How changing technology is affecting the tool market ................................................................42 A look at the low vibration hammer which is protecting technicians’ hands ..........................43 The results of a battery charging case study ....................................................................................44

PROFESSIONAL MOTOR FACTOR JUNE 2019 1

VIEWPOINT

Editor JAMES BURMAN Editorial Assistant BEN LAZARUS Group Editor ALEX JUGGINS

The path of least resistance In most modern businesses, the collection, storage and processing of data has become essential. In the case of motor

Group Manager OLIVER SHANNON

factors, you are required to store information on your customers

Group Advertisement Manager ROBERT GILHAM

grows in size and complexity, so does the size of your product

and deliveries, but most importantly, on stock. As the UK car parc portfolio. A factor now has access to more part numbers than

Advertisement Manager ALEX DILLEIGH

ever before, which ultimately means you are now handling a

Design DONNA BOOTH

system like MAM Software’s Autopart Online, because managing

Group Production Manager CAROL PADGETT Production Assistant KERRI SMITH Publisher BRYAN SHANNON Professional Motor Factor is an essential business magazine for those with decision-making responsibilities within motor factors. To be removed from this magazine’s circulation, please call 01923 237799 or email circulation@hamerville.co.uk.

large amount of data. It’s the reason why you probably rely on a all of that stock information on paper, or even a basic computer system, is nigh impossible in the current market. As it stands, there is no system available that can do it all for you; if such a technology existed, there would be no need for motor factors to be manned – and that would be bad news for you and me. In my last Viewpoint, I discussed the possible existence of a future containing entirely automated delivery systems, but concluded that this isn’t the best way forward for our industry. The best bet is to be as efficient as possible with the technology you have access to, and still keep ‘a human touch’ to help build and maintain relationships through customer service. But the big question is: are you being as efficient as possible with your technology? On page 18 of this issue, you will find an example of how one factor has ensured it is doing

Printed by Walstead Roche

exactly that. Upgrading to a cloud-based stocking system has freed up time and resource,

Published by HAMERVILLE MEDIA GROUP Regal House, Regal Way; Watford, Herts; WD24 4YF

managing the shop floor.

allowing Ellis Autoparts to concentrate on what really matters – answering the phone and Streamlining processes is essential for progression in any business; it helps to increase efficiency and reduce workload. But, I suppose I should practise what I preach. In PMF, we often provide a web URL at the end of any articles that might leave a desire for more information about a business or product. Traditionally, this link has led you to a website’s homepage, after which you’re required to navigate through the site in order to find the specific page you are looking for. You will notice that has changed in this issue. Now, at the end of most articles, in place of a generic URL, you will find a unique ‘www.rdr.link/’ code. This code can be entered into your web browser to take you to the most relevant page. It’s a quick and simple method of accessing the information you need – give it a try! I would be interested to hear your thoughts on the new system, so please get in touch at pmf@hamerville.co.uk.

Professional Motor Factor: Certificate of Average Net Circulation for the ten issues distributed between 1st July 2017 and 30th June 2018 Net total: 4,068 United Kingdom: 4,068

Enjoy the issue and have a great month.

James Burman Editor

PROFESSIONAL MOTOR FACTOR JUNE 2019 3

NEWS

@PMFmag

www.pmfmag.co.uk

pmf@hamerville.co.uk

Electrified car registrations surpass 100,000 units for first time The European car market registered its seventh consecutive month of decline in March 2019. Ongoing political and economic uncertainty, including lack of clarity around Brexit, alongside consumer preoccupation with diesel bans in cities, meant that overall demand continued to decline. Last month, 19 of the 27 markets included in this release posted negative results – including the top 10 largest markets in Europe. The figures for Q1 provide a broader snapshot into the downward trend, with only 6 countries recording growth. While overall demand may be on the decline, the good news is that the electrification shift continues at pace, with a significant result in March. It was the first time that registrations of electrified cars (BEV, PHEV, HEV) exceeded the 100,000 units mark, with a total of 125,400. Demand was up by 31% – mostly driven by German, Norwegian, Spanish and Dutch registrations. Electric and plug-in hybrids counted for almost half of that total, but the real driver of growth was the BEV, with registrations increasing by 85%. Felipe Munoz, JATO’s Global Analyst, commented, “It was always going to be a challenge to maintain the growth rate we’ve

seen in recent years thanks to recent events such as WLTP, and legislation around diesel, as well as the impending CO2 targets. Despite the negative trend we’ve been seeing since September last year, the market is still strong in terms of volume and offer. In fact, a slow-down after many years of growth is not bad at all.” The rapid volume growth of pure electric cars was mainly due to the outstanding results of Tesla. Thanks to strong demand for the Model 3, the brand entered the top 25 best-selling brands in Europe. Registrations of the Model 3 jumped from 3,747 units in February to 15,755 units in March, meaning it was Europe’s top selling electric car. The Tesla Model 3 was also the top-selling premium midsize car in March. While it was able to outsell its rivals in the sedan category in February, the smallest Tesla was able to outsell all of its rivals in March, including all body-types. The VW Golf continued to lead the European ranking by models, despite a 14% drop in volume in March. The best performer of the top 10 was the Opel/Vauxhall Corsa, which posted strong growth in the UK, Germany and France.

EV and hybrid knowledge more important than mechanical know-how According to CitNOW, 42% of workshop technicians think that knowledge of hybrid and electric vehicles will be the most important skill in the years to come. The company’s research highlighted the recent rise of EVs, with just 18% of professionals ranking EV expertise amongst The number of electric and hybrid cars in the UK increased by more than three quarters in 2018, taking the number on the road to around 620,000. 46% of technicians said that traditional mechanical know-how was vital in the last decade, but that figure has declined to 30% with the advent of new technology, and 76% of workshop workers believe that an alternative fuel powertrain will power the car of choice for most buyers over the next decade.

PROFESSIONAL MOTOR FACTOR JUNE 2019 5

NEWS Kalimex and Darren Darling attend JLM Annual Conference

NOCO joins IAAF NOCO is the latest supplier to sign up for full member benefits to the Independent Automotive Aftermarket Federation (IAAF). Established in 1914, NOCO designs and creates consumer battery chargers, jump starters, and portable power devices, as well as a wide range of related battery products and accessories. With the NOCO Genius Multi-Purpose Smart Battery Chargers and Boost UltraSafe Lithium Jump Starters, the manufacturer has introduced an entirely new generation of products. Its range of Multi-Purpose Smart Battery Chargers is said to extend and promote battery life, and its range of UltraSafe Lithium Jump Starters comprises six models, from 500A to 20,000A, for both 12V and 24V applications. The company will be boosted by the fact that it can now claim numerous benefits as an IAAF member from a growing number of services, including HR Manager Lite, the recently launched, free service designed to assist employers with legal matters relating to Employment Law; ADR cover, a range of lifestyle protection plans, and more. It will also be invited along to several planned network events, with the opportunity to have its say on industryrelated issues and generate new business partnerships. Gary Vincent, Director of Sales – UK, Ire, Benelux, said, “Our business and presence has grown significantly in the UK over the past year and we see membership of the IAAF as an important stepping stone in positioning the business for further growth. We look forward to the opportunity of meeting other members and making an active contribution to key discussions on industry related matters. Our experience in battery maintenance and Lithium Power in particular, will allow us to make a positive contribution to the wider IAAF membership.” Wendy Williamson, IAAF Chief Executive, said, “NOCO is a globally recognised brand with a firmly established UK presence, and we’re extremely pleased to welcome them on board.”

6 PROFESSIONAL MOTOR FACTOR JUNE 2019

40 attendees from 20 countries attended the JLM 2019 International Distributor Conference, including UK distributor Kalimex. On day one, Darren Darling, founder of The DPF Doctor network and JLM brand ambassador, spoke about the growth of the network and why he endorses JLM products. Day two saw technicians putting JLM products through their paces in workshops based in Alkmaar. Distributors were encouraged to

turn into technicians for the day, cleaning dirty EGRs using JLM’s Air Intake and EGR Cleaner, and The JLM Air Intake Extreme Toolkit – a two part clean and flush treatment. Speaking about the event, Mike Schlup said, “This was one of the most enjoyable, useful and instructive conferences I’ve attended. I enjoyed networking with the other distributors, and learned a huge amount from the keynote speakers and from using JLM products in a workshop setting.”

First Line continues growth The company finds itself needing to extend its purpose-built facility just off the M40 in Banbury for the second time since 2012, adding 3,500ft² of additional space. Managing Director, Dan Joyner explained, “In 2012, as we embarked on a new era of the company’s journey here in Banbury, we were convinced that 130,000ft², seven docking bays, 5,500 pallet locations and 15,000 picking locations would be more than enough for at least another decade. “However, after adding an extra 42,000ft² of mezzanine, split over two levels, our capacity grew to 172,000ft². Yet, after two years, we again found ourselves with a storage problem. “The total size of the building is now 178,500ft², therefore providing an additional 800 pallet spaces, which allows us to ensure we can meet the needs and expectations of our valued customers.”

@PMFmag

www.pmfmag.co.uk

pmf@hamerville.co.uk

Excel Automotive Group under new ownership

SMPE becomes Lucas UK engine management licensee Standard Motor Products Europe (SMPE) has become the official UK & Ireland licensee for the Lucas brand of engine management. Customers will now benefit from the considerable resources invested by SMPE in range re-profiling, packaging and cataloguing. As a result, SMPE has added a further 1,500 parts to the Lucas engine management programme, resulting in a 65% increase in vehicle parc coverage. SMPE, which has recently announced additional investment in its Nottingham Centre of Engineering Excellence, is also the license holder for the Lucas brand of engine management in Europe.

The SMPE managed Lucas engine management programme includes ignition coils, cam/crank sensors, air mass meters, EGR valves, lead sets, coolant temp sensors and oil pressure switches. Richard Morley, SMPE Commercial Director, said, “UK customers will immediately benefit from the investment we have made in the Lucas engine management programme. Following a period of transition, our plans are to ensure the Lucas brand builds on its heritage and remains synonymous with quality and performance. Under SMPE’s stewardship, we are confident of achieving this.”

Klarius directors to appear in court Five directors of Klarius Products have appeared in Manchester Crown Court facing trial on charges contrary to Section 993 of the Companies Act 2006. The case has been brought by the DVSA against Douglas Bentley, David Cheetham, Charles Greaves, Paul Hannah and Anthony Wilson. It is alleged that between 01/02/2013 and 30/08/2015, the business of Klarius Products carried on for fraudulent purposes; the marketing, distribution and sale of counterfeit and non-type approved catalytic converters. The case has been adjourned until the 18th November, when a full trial will commence.

Excel Automotive Group (EAG) has appointed Adrian Lamb as Managing Director, while Harry Bhogal will be responsible for the day-to-day operations of the company, following its change of ownership. EAG has been acquired by the Owner of Sancorp and Managing Director of Autoelectro, Tony Bhogal, in partnership with son, Harry, from TVS Motor Group (Universal Components). Adrian’s automotive aftermarket experience spans more than three decades, having begun his career in parts distribution and then moving over to the supply sector. “I am delighted to be at the forefront of this new chapter in EAG’s history,” said Adrian. “I believe the company has unfinished business, and while the industry has evolved significantly over the years, with the support of Tony and Harry, I am confident we can return the brand to its former glory – we’ll certainly give it a go.” Meanwhile, Harry commented, “There is a lot of experience for me to draw upon, which I believe will be crucial as I begin this new role; however, I am ready to step up and stamp my own authority, as we look to put EAG at the forefront of customers’ minds.”

NEWS

AIR CONDITIONING & THERMAL MANAGEMENT @PMFmag

www.pmfmag.co.uk

pmf@hamerville.co.uk

Lesjöfors acquires Dutch spring producers Tribelt and De Spiral Lesjöfors, a manufacturer of springs, pressings and wire parts, has acquired Spirbelt Beheer B.V., which includes its two subsidiaries Tribelt and De Spiraal in the Netherlands. De Spiraal is a manufacturer of technical springs and industrial wire products, with a diversified customer base, serving various markets such as the food, pharmaceutical and energy industries. Tribelt manufactures a broad mix of conveyor belts for customers within the food, processing and pharmaceutical industries. The companies are well established in the market and have long-lasting, stable customer relationships. Lesjöfors’s President, Kjell-Arne Lindbäck, commented on the acquisition, “De Spiraal and Tribelt are companies that fit well into Lesjöfors’s European platform, with a diversified customer base and opportunities for cross-sales with our existing businesses. In addition, Tribelt will open up a new market for Lesjöfors with conveyor belt applications.”

AdobeStock_SF10 CRACHO

The Managing Directors, René Spoelder and René Frielink, also had their say, “We are happy for the company to become a part of a group specialized in springs and pressings.

We also appreciate the decentralised structure of Lesjöfors, and are looking forward to staying on and continuing to develop the company further.”

Osram completes acquisition of Ring Automotive With the British Competitors and Market Authority (CMA) having approved of Osram’s takeover of Ring Automotive, the partnership between the companies has officially started. The acquisition of Ring will allow Osram to expand its product range in the automotive sector to include more automotive electronics and accessories. Hans-Joachim Schwabe, CEO of Osram Automotive, commented, “In addition to expanding our aftermarket portfolio, the acquisition of Ring will enable us to tap into additional sales potential and further expand our market expertise. The aim is to use the additional market and customer access, and create synergies in the product portfolio and distribution channels.” With the acquisition of Ring, Osram is strengthening its aftermarket business and offering customers access to a broader, complementary product range. Both companies see the agreement as an

8 PROFESSIONAL MOTOR FACTOR JUNE 2019

opportunity for a successful European cooperation. The common goal is to respond faster and better to new trends and challenges in the constantly evolving automotive lighting industry, and to achieve further growth. Both companies will benefit from each other’s strengths, with Ring’s experience and technical knowledge in automotive lighting, accessories and electronics, and Osram’s connections to the US market. Ring’s product portfolio extends beyond classic automotive lighting, and the company is particularly successful in the field of electronic car accessories. Synergies are also being created in sales; Ring gives Osram a UK and European platform to service its customers more quickly and with greater flexibility, and Osram offers Ring a global marketing system for its product range. Together with Ring, Osram hopes to expand the retail

market beyond its existing portfolio of classic automotive lighting to achieve growth. George Skalski, Managing Director of Ring Automotive, commented, “Being part of the Osram family offers us incredible opportunities for further global expansion. The synergies are enormous and will help us to continue our innovation leadership together. In the future, our customers will benefit from the many years of experience of both companies.”

PROFESSIONAL MOTOR MECHANIC

MECHANEX

THE REGIONAL TRADESHOW FOR AUTO REPAIR PROFESSIONALS

2019 DATES ANNOUNCED

Sandown Park, Surrey I Tuesday 12th & Wednesday 13th November I Opening hours: 10am – 4pm

ACCESS TO THE BIGGEST NAMES IN THE INDUSTRY With the automotive aftermarket evolving at an alarming rate, it’s more important than ever for you stay on top of the latest technology from the industry’s most influential suppliers. At Sandown Park in 2019, many of the biggest names in the industry will be exhibiting at MECHANEX. Here are a few of the exhibitors that have already booked their slot for this year’s event: NGK, Continental Automotive, Hella, Rotronics, Launch UK, UAN and Sykes-Pickavant. There are more to follow, so watch this space!

BRING YOUR CUSTOMERS ALONG This year, factors can get involved again! Why not gather together a group of your customers and bring them along to Sandown? MECHANEX is offering the opportunity to receive discounted travel costs for all who would like to bring customers along to Sandown Park.

To find out more about booking a minibus or alternative travel arrangements, call 01923 237799

GET SOCIAL To keep up to date with all things MECHANEX, like us on Facebook and follow us on Twitter!

MECHANEXShow

@MECHANEXShow

FOR MORE INFORMATION, VISIT: WWW.MECHANEX.INFO Also returning this year, running alongside MECHANEX:

PEOPLE & INDUSTRY

APPOINTMENTS

Movers and shakers PMF introduces this month’s movers and shakers as they begin a new stage of their career in the UK aftermarket. National Auto Parts

Dayco

National Auto Parts has appointed Les Kershaw as its new Sales Manager, bringing a wealth of experience in the automotive aftermarket to the company. Les will be working alongside the major buying groups and key customers to help grow sales of National’s expanding product range, while generating new business. With a strong track record in the industry, Les brings a vast range of knowledge to the company, gained from previous roles at Valeo, Allied Signal and SMPE, and is excited by the opportunities ahead. Les commented, “I am determined to help the company reach new heights. The market is currently seeing increased demand for high quality braking solutions and I will work alongside customers to ensure National are at the forefront in this specialist field.” David Houlden, National Auto Parts’ Managing Director, said, “I am delighted to welcome someone of Les’ calibre on board.”

Dayco has announced the appointment of Ruggero Semola as Aftermarket Director EMEA. In this role, Semola will be responsible for leading all functions of the EMEA Aftermarket region, including strategic planning to oversee new product introductions and sales performance. On his appointment, Ruggero commented, “I am delighted with my new role at Dayco, and I look forward to offering additional value to the talented Dayco team and to supporting our EMEA aftermarket business growth.” Ruggero brings more than 30 years of experience in the automotive aftermarket having worked at Bosch, Continental, Valeo and recently in Groupauto, a Multinational Company specialised in the distribution of IAM spare parts. “I am pleased to have Ruggero join the EMEA aftermarket team. His diverse background and experience will play a key role in our aftermarket growth strategy”, said Bruno Vallillo, President of Global Aftermarket.

PCL Hankook Tire UK Rob Burkhill has been appointed as a Regional Sales Manager for Hankook Tire UK’s northern region. UK Managing Director, Brett Emerson said, “We are delighted to welcome Rob to Hankook. Rob’s extensive industry experience, professionalism and highly motivated work ethic shall without doubt witness him become a major asset to the team.” Rob’s extensive experience in the retail side of the industry will allow him to provide an added value of customer service, whilst building and strengthening his customer base. Rob commented, “I am thrilled to be working with the really experienced and committed team at Hankook, and I am looking forward to developing a relationship with existing and new customers.”

Pneumatic Components (PCL) has appointed Simon Alexander to the newly created role of Category Manager. With full commercial responsibility for factored products, Simon’s role will entail research, developing new product concepts, getting customer feedback during the concept phase, finessing the concept, producing prototypes, investing in the required tooling and working with suppliers to manufacture the highest quality product possible. Simon commented, “I am delighted to be part of such a warm and welcoming team, and I look forward to completing my review of the range and getting underway with new product prototyping and development.” Simon Shorter, Sales Director at PCL, said, “Simon has the natural ability and knowledge to interpret customer requirements and then devise a solution that answers their needs. His appointment is key to growing the distribution side of the business.”

PROFESSIONAL MOTOR FACTOR JUNE 2019 11

PEOPLE & INDUSTRY

COUNTER VIEW

‘Where else can you meet practically all your suppliers under one roof?’ With Automechanika Birmingham 2019 now behind us, David and Peter reflect on why trade shows are so valuable to all levels of the supply chain.

DAVID CLARKE

PETER WELCH

Managing Director, Autosupplies (Chesterfield)

Proprietor, Scotlands Ash Garage

e always attend Automechanika Birmingham for a number of reasons, as the event covers all matters affecting our business. In order to get the real benefit from the show, this year, as in previous years, we took as many staff and customers to the event as possible. The reasons why are many, but primarily, where else can you meet practically all your suppliers under one roof? Suppliers generally invest in being at Automechanika Birmingham and their presence is about communicating with us, the visitors. In recent years, aftermarket eventing has really improved, and Automechanika Birmingham challenges exhibitors to deliver the best visitor experience. This year was no exception. Our sales team had the opportunity to see what is currently happening in the industry as well as the new products we’re looking to stock, promote and sell. For our customers – independent garages and bodyshops – the

complexity of the vehicle parc means that we want to get customers as close to our suppliers as possible, particularly in matters relating to technical queries, warranties and sales support, so we sure made that happened at 2019’s show. While some of these trade shows offer some great technical training opportunities, I also think that garages and factors are missing a trick with the Your Car Your Choice campaign. It’s an ideal opportunity for all parties to promote and get behind the campaign, as it champions benefits that are far-reaching; there are no losers! All parts of the aftermarket chain, from the supplier down to the motorist, can harness the potential of it, as there is still a misunderstanding about the rights that consumers have under Block Exemption to have their car serviced or repaired at any garage or outlet without invalidating the warranty. Everyone needs to spread the word, and these shows provide the ideal platform to learn more.

12 PROFESSIONAL MOTOR FACTOR JUNE 2019

he future is incredibly scary for small businesses like independent garages. With an array of threats and challenges, we have to continually look at ourselves and ensure we are the best we can be. Looking more closely at these ‘threats and challenges’ reveals bigger concerns about short-term changes affecting these businesses. I see investment as being the answer, something which our garage has done for the past 30 years and is the biggest driver of business. I first visited Automechanika Birmingham in 2017 and thought “wow, how am I going to get around this event with the time I have?” But I did just that. I took my time and spoke to so many different businesses from automotive components to equipment – and I learnt a lot. At these shows, I really find value in talking to other garages to see how they are embracing the changes affecting the trade. It can be a lonely life as an independent garage, but Automechanika

Birmingham represents a key opportunity to bring us together under one roof and develop our business skills. This year’s new initiative for garages, The Big UK Garage Event, drew a lot of interest, and the introduction to the 2019 show of CPD accredited training proved a highly useful resource for technicians, with demos from the industry’s top speakers such as Frank Massey, Andy Crook and James Dillon, alongside the Training & Skills Village and the returning Workshop Training Hub. I try and visit as many shows as possible throughout the year, including Mechanex, which offers the ideal chance to see the latest tools and technology available to the aftermarket. I feel this helps give me the edge over other competitors in showing me how to run a business, by equipping me with the best products and software I can get my hands on.

U P D A T E IAAF’s Chesterfield project gains momentum The Your Car – Your Choice pilot project in Chesterfield has taken another huge step forward following the first ever garage awareness day. More than 100 people attended the event, held at Bilstein Group, Markham Vale, as garages were able to find out more about their rights under block exemption regulations (BER) and hear presentations from automotive aftermarket suppliers supporting their right to service and repair vehicles within the warranty period. With the next steps being the roll-out of the campaign to the people of Chesterfield, it was important to bring as many garages together as possible from the area – invited to the event by IAAF distributors, including Autosupplies Chesterfield, Bullseye Car Parts and Road & Rally – to ensure they are fully up to speed with their rights and are confident in challenging any misunderstandings motorists may have. Under BER, any independent garage can service and repair any car within the warranty period, providing replacement parts used are of OE-matching quality and are recorded as such. Vehicles must be serviced in accordance with the vehicle

manufacturer service schedules. (T&Cs apply). Vehicle Manufacturers have a duty to honour the vehicle’s warranty when it is serviced outside of the dealer network, and non-OE parts fitted onto a vehicle is an insufficient reason for the warranty to be declared invalid. IAAF Head of Membership Development, Mike Smallbone, said, “The event demonstrated that there is a hunger from independent garages for more information so that they can have the confidence in tackling the misconceptions surrounding this issue. Garages are the first line of defence in promoting this choice and so it’s important that suppliers, motor factors and everyone involved in the supply chain supports this campaign.”

For more information, visit www.rdr.link/FF001

BUSINESS & TRAINING

PRODUCT SOURCING

AdobeStock_Monster_Ztudio

Brands are an essential part of the factoring business – the right brand with direct supply generates turnover and profitability, and provides customer retention and new customers. Jagvir Bains returns to give his opinion on the best way to source new brands to stock.

he first step in identifying new brands is to make yourself aware of key local brands within your area and their selling price. It is essential to be able to differentiate between a brand and a boxed product that is supposedly a brand, so you can compare apples with apples. The second step, once you have analysed your market, is to list a number of non-conflicting alternative brands. One way you can do this is to engage with your most knowledgeable customers to ascertain which brands they have used and their experiences, both positive and negative, as these are the golden nuggets of information that will help determine your choice. The third step is to compare your existing range of part numbers with your chosen brand and in particular, pay close attention to the part numbers that are missing from your existing list; scrutinise the list to make sure you are not filling up your shelves with part numbers that are obsolete. It is essential to understand the product lifecycle in order to make precise decisions on your inventory, and it is also worthwhile to note that many suppliers have multiple part numbers that fit different

applications but are actually the same part number. To get an accurate picture, it is best practice to compare prices including rebates to get an accurate picture. Once you have spotted the anomalies, go back to the supplier to renegotiate. Following this, look at the new-to-range part numbers and when those part numbers will hit the aftermarket. Many suppliers bring new-torange part numbers too early, which consumes your cash flow and space. Don’t forget about stock cleansing and marketing support, and ensure you have the most up-to-date information to make an informed choice that will not only increase your profit margins, but expand your customer base, too.

“Don’t forget about stock cleansing and marketing support, and ensure you have the most up-to-date information to make an informed choice.”

How do you know what will sell and what won’t? When working with brands, you will ascertain that the brands that hold IP rights to certain products will be the most competitive. In comparison, brands that do not hold the IP rights to certain part numbers will have to buy from the IP rights holder and re-box, making the product largely uncompetitive and extremely hard to sell. This is widely seen in the clutch product range and extends into other product groups, including filters. What works really well – if done right – is bringing in a substitute product, which uplifts the sale on a branded product. However, this has to be planned and thought out according to the product group you are working on, and if not done right, it could be a very costly exercise gone wrong. Lastly, don’t forget to check that your brand is not over-distributed and under-priced on online platforms.

For more information online, go to www.rdr.link/FF002

PROFESSIONAL MOTOR FACTOR JUNE 2019 15

BUSINESS & TRAINING

TAX

A beginner’s guide to business taxes David Redfern, Managing Director of DSR Tax Claims, provides PMF’s readers with his guide to business taxes for those taking their first steps into entrepreneurship.

16 PROFESSIONAL MOTOR FACTOR JUNE 2019

ith so much to consider when starting a business venture, how to pay business tax will most likely be low on your list of priorities due to its complicated and complex nature. How you will pay tax will depend on the structure of your business. Depending on your business set up, you may find that you are paying familiar taxes. Sole traders and partnerships will pay taxes on their profits through the Self Assessment system. David commented, “Self Assessment is the most familiar method of paying tax to HMRC outside of the PAYE (Pay As You Earn) system, which you will be used to if you are paid by an employer. Sole traders and business partnerships pay any income tax and National Insurance by submitting a Self Assessment tax return by the 31st January deadline. HMRC then calculates what is owed and issues a tax bill. In most cases, you will also be expected to complete payments in respect of your

following year’s estimated tax bill”. Entrepreneurs need to register for Self Assessment with HMRC by October 5th following the tax year in which they start their business, so for any budding business moguls starting out in the 2019/20 tax year, you will need to register for Self Assessment by October 5th 2020. If you have decided that a limited company set up better suits the nature of your business, you will pay Corporation Tax on your taxable profits rather than Income Tax via Self Assessment. Once you have registered your company with Companies House, you will also need to register with HMRC for Corporation Tax, and you must register within three months of commencing business activity. David noted, “When HMRC refers to commencing business activity, it doesn’t just mean trading – as in buying or selling – it means any activity which has a business purpose, such as employing staff

or advertising your business, even if you aren’t actively trading at that point”. HMRC doesn’t calculate your Corporation Tax bill; you are responsible for reporting your taxable profits to HMRC and paying your Corporation Tax bill based on those profits. Taxable profits include any profits made by trading, as well as profits made from the sale of assets or any investments your company has made. David added, “As Director of a limited company, you will also be required to submit a personal Self Assessment for your own income from your limited company or any other forms of income you receive. Whilst your Corporation Tax bill is payable in line with the accounting period of your company, your Self Assessment deadline is January 31st as standard.” In addition to Income Tax or Corporation Tax, your business may be liable to Capital Gains Tax on any gains made on chargeable assets. For sole traders and partnerships, this will be paid as Capital Gains Tax. However, for limited companies that pay Corporation Tax, chargeable gains will make up your taxable profits and be paid for in your Corporation Tax bill.

“Taxable profits include any profits made by trading, as well as profits made from the sale of assets or any investments your company has made.” On this matter, David explained, “Capital gains, or chargeable gains, refer to any profits your business makes on the sale of its assets – whether these are physical assets such as property and buildings, financial assets such as shares or investments, or intangible assets such as your trademark or any intellectual property rights you may own. If you sell any of these and make a profit, you may have to pay tax on that profit.” For would-be entrepreneurs, as well as the taxes they might be liable to pay, there are also avenues of tax relief that might be applicable to their circumstances. David concluded, “Tax relief exists in

order to make legitimate tax efficiencies and shouldn’t be confused with tax avoidance or evasion. HMRC allows a number of tax reliefs which may be applicable to business start-ups, depending on their situation. Limited companies can use capital allowances to lower their Corporation Tax liability by offsetting the costs of capital purchases, and both sole traders and limited companies can offset their losses against their profits, although there are different methods of doing so depending on your business set up. In addition, there are a number of industry-specific reliefs which may apply to your business, such as reliefs for research and development, or for businesses within the creative industry.” David also advised new business startups to explore their financial options prior to making big decisions on their financial set up.

For more information online, go to www.rdr.link/FF003

BUSINESS & TRAINING

SOFTWARE

Every cloud MAM Software explains how one motor factor’s upgrade from a serverbased system has enabled it to invest in two new workstations. The move to the cloud helps Ellis Autoparts work more efficiently during busy periods.

llis Autoparts, a family-run motor factor based in County Antrim, has praised MAM’s Autopart Online for helping to improve productivity throughout its business. The long-standing MAM customer recently moved to the cloud-based Autopart Online after its servers were due an upgrade. Libby Keatley, Manager of Ellis Autoparts, revealed how the company has gained two new workstations now that its on-site servers are no longer needed. “We have two extra screens for staff to use, which has increased productivity,” said Libby. “During busy spells, anyone in the office can now jump on the phones without having to stop what they are doing and come downstairs to help the counter staff.” Autopart Online is versatile business management software designed for distributors, motor factors and retailers. Users of the cloud-based system can access the software from anywhere with a

“The cloud can help improve productivity, efficiency and ultimately a company’s bottom line.” suitable internet connection, and they do not have the burden of updates and maintenance. Ellis Autoparts chose Autopart Online to help futureproof its business, as it will be especially useful if the company decides to branch out into online sales, or introduce mobile stocktaking apps. “We have potentially saved a substantial amount of money, as if we do want to integrate other cloud-based features in the future, we have laid the groundwork rather than reinvesting in an outdated site-based system,” Libby continued. Autopart Online has enabled the motor

factor to speed up many of its core processes such as the morning boot-up and day-end routine, while the remote data backup offers reassurance that important information will not be lost. The cloud has also accommodated faster loading times, which means staff can find information more quickly and efficiently. “This is invaluable during busy periods when the phones are ringing off the hook,” noted Libby. Ellis Autoparts was keen to keep disruption to a minimum when moving to a cloud-based system, and was pleased to find it did not experience any downtime at all. “We have been very pleased with our experience with MAM,” Libby commented, “The changeover was smooth and well managed, and we were kept well informed at each stage of the process. “MAM also provided us with a ‘dummy copy’ of our new Autopart setup on one of the workstations so that we could test it out before the main switch over, which was brilliant.” Mark Kendall, Sales Director at MAM Software, said, “There are many advantages to using cloud-based systems. Ellis Autoparts is the perfect example of how the cloud can help improve productivity, efficiency and ultimately a company’s bottom line.” For more information online, go to www.rdr.link/FF004

18 PROFESSIONAL MOTOR FACTOR JUNE 2019

PROFESSIONAL

MOTOR factor For all the latest industry news, features and business advice from the only magazine aimed solely at trade motor factors

www.pmfmag.co.uk Follow us on Twitter @PMFmag

BUSINESS & TRAINING

INTERVIEW

A bright partnership At the start of the year, Lumileds welcomed Andy Savva as the ambassador for the car lighting brand, Philips, in the UK and Ireland. He answers PMF’s questions.

ndy has been involved in the automotive industry for 30 years, having owned and managed successful garages since 1994. After selling his last business in November 2015, he is now running an aftersales consultancy business, ‘The Garage Inspector’, working with both retail and aftermarket organisations, as well as public speaking for the industry and writing for automotive trade publications.

Andy, can you tell us a bit more about the new partnership with Lumileds? Andy Savva (AS): I am absolutely thrilled to be associated with Philips. For over 100 years, Philips’ automotive products have provided best-in-class lighting solutions in the aftermarket, to original equipment

20 PROFESSIONAL MOTOR FACTOR JUNE 2019

manufacturers (OEM) and supplier (OES) markets. One out of every three cars around the world comes equipped with Philips headlights! I have always endorsed the use of OE parts, therefore I am pleased to be working with Lumileds and the Philips lighting products, as they offer unparalleled knowledge and awareness of the automotive lighting market, while creating automotive lighting solutions of the highest quality that meet the stringent European standards with a zerodefect tolerance. This is the message I reinforce for both my business training courses and the presentations I deliver at key automotive events. Over the next few months, my role will involve setting up online training, making videos for workshops, creating

testimonials for Philips products, and overall, increasing brand and product awareness. From your experience of doing business with motor factors, can you tell us what expectations garage customers have when purchasing workshop lighting products and bulbs? (AS): For tyres, brakes and other safetyrelated wear-and-tear parts, it is common to change them in pairs – for safety reasons. For car headlamps, changing in pairs also makes sense. This means when customers walk into a motor factor looking for a new bulb, they will actually need to buy two. Much like wiper blades on a vehicle, headlights should be checked periodically and, when one is starting to fail, the bulbs should be replaced in pairs. Changing and upgrading a car’s headlight bulbs before they burn out helps ensure optimum performance. Replacing bulbs in pairs is not just to increase profits for the factor and their customers, it’s about providing

How can point-of-sale materials be used as a sales tool? (AS): The key is at the authorisation stage with the customer when discussing what needs to be replaced. It’s useful to clearly explain the features and benefits of why you are fitting Philips bulbs, or any other OE parts for that matter. We, as professionals, have a duty of care to our customers to keep them informed and safe, and we achieve this by educating them on the consequences of using a cheaper product. Lumileds has also created useful sales and marketing tools such as leaflets, countertop mats, floor and counter displays, all of which are accompanied by a high-quality application guide, to better serve customers and guide them in their selection of lighting products.

the best advice to drivers, who pay technicians for their experience and expertise that keeps them safe on the road. Cheap is often not cost-effective when it comes to car lighting. The tight confines and complexities of modern car engine bays can often mean that replacing a bulb can take a few hours – not something that a workshop wants to have to rectify at its own cost. Offering a high-quality bulb from Philips will not only offer peace of mind to

the workshop and motorist alike, but it will give the workshop a higher margin on the product and the motorist a better performing bulb that will almost certainly prove to be cheaper to own in the long run. The key to a strong and respectful working relationship between a factor and garage has always been to constantly communicate. By responding to customer feedback, this will then result in a good working relationship and repeat business.

For more information online, go to www.rdr.link/FF005

PROFESSIONAL MOTOR FACTOR JUNE 2019 21

MARKET TRENDS & ANALYSIS

BEAT THE DEALER

‘Dealer No More’ febi supplies a range of dealer-only perceived products, delivered next day. The selection of niche parts covers all areas of the vehicle, with strong coverage of electrical components. The ‘Dealer No More’ range also includes a variety of different manufacturers including Vauxhall, Peugeot and Volkswagen. The range includes the following dealer-perceived parts:

PART

DESCRIPTION

OE NUMBER

FITS

28652

Rocker Arm Exhaust

03G 109 412C

Audi A3 (8P), A4 (8E) / Seat Altea (5P) / Škoda Octavia (1Z) / VW Golf 5 (1K), Passat (3C)

103613

Crankshaft Pulley

0513.A9

Citroën C8 (2002-2014), Dispatch (2006-2016), C5 (2008) / Peugeot 508 (2010-2018), 206 (1998-2012), Expert (2006-2016)

103420

Coolant Expansion Tank

8K0 121 405 Q

Audi A4 (8K), A5 (8T, 8F), Q5 (8R), S5 (8T, 8F)

81368

Special Bit For Plastic Drain Plugs

150.144

Audi A1 (8X), A3 (8V), A6 (4G), Q5 (8R) / Seat Leon (5F) / Škoda Octavia (5E, NL, 3V) / VW Golf 7 (5G, BA, Au)

104284

Crankshaft Decoupled Pulley

LF94-11-400

Mazda Mazda6 (2002-2008), (2007 2013), MX-5 (2005-2015)

All new parts are rigorously tested before they become part of the febi range, in order to ensure they measure up to the exacting standards required. Only after undergoing several stages of testing and quality management will new parts become available to the market. The febi product brand is part of the bilstein group, which also incorporates the strong SWAG and Blue Print brands.

For more information online, go to www.rdr.link/FF006

PROFESSIONAL MOTOR FACTOR JUNE 2019 23

MARKET TRENDS & ANALYSIS

TALK OF THE TRADE

Offering insight into the buying behaviour of trade customers, PMF casts an eye over sister publication Professional Motor Mechanic to explore the products, services and industry news stories that have been the talk of the trade over the last month. To ensure a smooth and efficient gear change, the system contains a TCU, a clutch actuator, and electric motors. In the testing of the system, the company now requires gear selector motors, which enables it to provide an improved remanufacture for its customers. ACtronics emphasises the importance of frequent maintenance of the units, including flushing through and replacing the brake fluid. Finally, the company suggests always checking and replacing the crankshaft sensor.

PMMâ&#x20AC;&#x2122;s May issue begins with its usual Business & Training feature. Gavin White, Managing Director of Autotech Recruit, explains the importance of instilling the value of continuous learning, in order to allow garage employees to develop. This development should be aligned to the development of the automotive industry; as vehicles become increasingly digitalised and electrified, garage staff should be receiving up-to-date training. Gavin highlights the skills shortage in the industry, noting that highly skilled technicians are seeking new job opportunities, and garages are finding themselves without the staff to carry out complex repairs due to a lack of training. He explicitly states that garage owners should do what they can to safeguard and retain their workforce, and equip them with the skills to carry out their jobs in the ever-evolving industry. Out of the technicians that are seeking employment through Autotech Recruit, 90% are doing so due to a lack of progression. Gavin believes that making training a staple in the garage will close the skills gap, and allow technicians to evolve hand-in-hand with new technology. In the Brakes & Clutches feature, ACtronics discusses how its Durashift actuator is able to provide an improved remanufacturing process for its customers. The company claims that its system is able to offer an â&#x20AC;&#x2DC;automaticâ&#x20AC;&#x2122; solution without needing to change from the same manual gearbox offered by vehicle manufacturers. MAY 2019

PROFESSIONAL

MOT OR

FR T E R E A

ACtronics

Within the same feature is Ferodoâ&#x20AC;&#x2122;s take on the technological challenges posed by hybrid and electric vehicles. Ferodoâ&#x20AC;&#x2122;s Silvia Veglia highlights that technicians have expressed their concern over a lack of clarity regarding the changes in servicing requirements brought on by this new technology. With brakes in particular, Silvia claims that there are â&#x20AC;&#x153;myths aboundâ&#x20AC;?, and that the components pose a unique set of challenges for traditional technologies and brake friction materials to overcome. With

regenerative braking used to charge new electrical vehicleâ&#x20AC;&#x2122;s batteries, brakes are expected to be used less often but more gently; the brakes will cease to be the primary source of deceleration, which will in turn make disc corrosion and glazing more likely. In response to this, Ferodo has released its Eco-Friction range, which reduces unwanted brake noise, and covers 98% of the hybrid and electric vehichle European aftermarket car parc. Ferodo

With braking systems becoming increasingly complex, Apec explains why thereâ&#x20AC;&#x2122;s no substitute for professional training and support. The company offers a Light Vehicle Manual & Hydraulic Braking Systems IMI course, which provides technical guidance to help attendees accurately and confidently diagnose and rectify a variety of braking faults. The company emphasises that the need for training even extends to highly experienced technicians, as it refreshes their knowledge and brings them up-todate with new braking technology. The companyâ&#x20AC;&#x2122;s TECHMATE training team provides technical advice about any aspect of the companyâ&#x20AC;&#x2122;s products, as well as

T T O H E

CLUTCH CLINIC

TECH TIPS

ADAS

HOW TO M O T I R â&#x2013; D I A G N O S T I C S â&#x2013; S E R V I C I N G â&#x2013; R E P A AND REPAIR PROFESSIONALS THE TRADE MAGAZINE FOR SERVICING

MADE FOR THE TRADE Getting hands-on with the latest tools and equipment

Autel ADAS VW Around View Monitoring System calibration This month, Schaeffler REPXPERT Alistair Mason replaced the clutch on a 2003 Mini One, which had covered 103,000 miles. The customer reported that the clutch pedal was heavy when used.

í˘ł

or this repair, you need a twopost vehicle lift, engine support, transmission jack and clutch alignment tool. The scheduled labour time for this replacement is seven hours.

Step-by-step procedure Firstly, ensure youâ&#x20AC;&#x2122;ve got a locking wheel bolt tool nearby before starting the repair. With the vehicle placed on the ramp, open the bonnet (Fig 1), remove the battery cover, and then disconnect the battery. Next, detach the smaller multiplug from the engine control unit (ECU), remove the ECU from the battery box assembly that is retained by an internal clip, undo the battery box retaining bolts, and remove the battery box assembly. Remove the air filter/air box assembly, which gives good access to the top of the gearbox and bell-housing area, then unscrew the clutch slave cylinder retaining bolts and stow the slave cylinder in a safe

TECHNICAL TIPS AND CLINICS ADVICE â&#x20AC;&#x2DC;HOW TOâ&#x20AC;&#x2122; GUIDES AND BEST PRACTICE UPDATES BUSINESS ESSENTIALS AND TRAINING

24 PROFESSIONAL MOTOR FACTOR JUNE 2019

MADE EASY

Replace the clutch on a Mini One

í˘ą 10 MAY 2019 PMM

area â&#x20AC;&#x201C; donâ&#x20AC;&#x2122;t disconnect the hydraulic pipe! Disconnect the reverse light switch multiplug, ease off the gearchange cables from the linkage and then remove the three retaining bolts for the gearchange cable holder. Next, undo the upper bell-housing bolts and detach the rear bolt from the O/S upper engine torque arm (Fig 2). Next, remove the front subframe. Slacken the front wheels and the front hub nuts, raise the vehicle lift to waist height, remove the front wheels, then the hub nuts, and then tie the steering rack up on both sides to the front struts, which will hold it in position when the front subframe is removed.

í˘˛

Raise the vehicle lift to gain access to the underside, detach the engine undertray, and then disconnect both bottom ball joints (Fig 3) and the anti-roll bar links, before removing the lower engine torque arm and the subframe retaining bolts. Next, allow the subframe to lower slightly to gain access and undo the four steering rack retaining bolts. Unscrew the power steering motor mounting bolts, too. Support the subframe and ease it out of the front cross member tubes. Once free, lower and stow it out of the way (Fig 4). Next, drain the gearbox oil (Fig 5), before refitting the drain plug and torqueing to the manufacturerâ&#x20AC;&#x2122;s specification. With the subframe removed, the next task is to disconnect the driveshafts: undo the lower bell-housing bolts, leaving in two easily-accessible ones to retain the gearbox until ready to remove. Support the engine, which can be done with either an engine support mounted across the inner wings, or a transmission jack/large axle stand to support the engine from the underside. In this instance, a transmission jack was used, before a second transmission jack was brought in to support the gearbox.

With the aid of a ladder/steps to gain access to the engine bay, remove the gearbox mounting. Then, from the underside of the vehicle, unscrew the two easily-accessible bell housing bolts, and ease the gearbox away from the engine and clutch assembly. Once clear, lower the transmission jack and remove the gearbox. Now, detach the clutch and inspect it. In this instance, the clutch was in a serviceable condition; the release system was then inspected for correct operation and this is where the problem was identified: the bushes for the release fork had worn badly, causing the release fork to operate at a slight angle and requiring extra force to operate the clutch (Fig 6). With the clutch removed and the flywheel surface deglazed by an Emory cloth, it was cleaned using brake and clutch dust cleaner. The clutch plate was then mounted onto the gearbox input shaft to ensure correct fitment. Once located, fit the new clutch using a clutch alignment tool, ensuring the clutch plate is installed correctly with either â&#x20AC;&#x2DC;Gearbox Sideâ&#x20AC;&#x2122; or â&#x20AC;&#x2DC;Getriebe Seiteâ&#x20AC;&#x2122; facing the gearbox. Install the bolts and tighten evenly and sequentially, before torqueing to the manufacturerâ&#x20AC;&#x2122;s specification. With the new clutch fitted, the focus switches to the release mechanism. With new release fork bushes obtained, remove the release bearing and then knock out the retaining pin that secures the clutch arm lever to the clutch release fork. Next, remove the clutch arm lever and the clutch release fork. Note: Be careful when trying to remove seized components from the gearbox. The gearbox castings can be brittle and easily broken, causing an even bigger problem. On this occasion, the centre of the

í˘´

í˘ľ

í˘ś

í˘ˇ retaining pin was drilled, while the remainder of it was removed with a punch. The release arm lever had corroded and seized onto the clutch release fork; even a two-legged puller failed to separate the two components. At this point, some physics was applied to the job, by expanding and contracting the metal with some heat. The reverse light switch, however,

was removed so as not to damage it. Next, using an oxy-acetylene pack, heat the clutch arm lever and release the fork connection until red hot and quench with cold water. The expansion and contraction will break the corrosion/rust, and then the clutch release arm can be removed by hand. Disconnect the clutch release fork from the bell housing and inspect for any wear. In this instance, the release arm was serviceable, so just the bushes were replaced. Always check the release bearing guide tube for any wear, and replace if necessary, as this can cause the release bearing not to return properly. Install the release arm â&#x20AC;&#x201C; here, a â&#x20AC;&#x2DC;Gâ&#x20AC;&#x2122; clamp was used to insert the new retaining pin into the clutch release fork and release arm lever connection. Finally, fit the new release bearing (Fig 7). Apply a light smear of high-melting point grease to the gearbox input shaft splines and wipe off any excess. The gearbox is now ready to be fitted; check the two alignment dowels are located correctly in the engine, and, using the transmission jack to refit the gearbox, ease into position and locate on the engine dowels. Once located, secure in position with a couple of bell housing bolts. Reinstall all items in reverse order of removal, refill the gearbox with the correct quality and quantity of gearbox oil, and torque all bolts to the manufacturerâ&#x20AC;&#x2122;s specification. Once the battery has been reconnected, reset all electrical consumers as required. Finally, road test the vehicle to ensure a quality repair. GO TO

rdr.link /A E101 for more

information on Schaeffler products, fitting instructions, labour times and much more.

PMM MAY 2019 11

his VW system uses the input of four cameras to digitally synthesise and then display a panoramic view surrounding the vehicle. The front camera is located in the radiator grille and gives a 180Ë&#x161; view from the front. The side cameras are located under the side mirrors, and give a 90Ë&#x161; perspective towards the vehicleâ&#x20AC;&#x2122;s blind spots. The rear camera is located in the handle of the tailgate and presents a 180Ë&#x161; view. These images are digitally stitched together and displayed on the vehicleâ&#x20AC;&#x2122;s central console screen. A calibration of the AVM system must be performed when:

oil are at the recommended levels, and the fuel tank is full

vehicleâ&#x20AC;&#x2122;s central console to display panoramic image ě&#x201D;° Apply the parking brake, and close all

doors and boot

been replaced, re-installed or repositioned on the vehicle Unit has been replaced or re-installed Unit has been re-installed or upgraded ě&#x201D;° New data has been coded into the panoramic camera system control unit ě&#x201D;° Vehicle components that may affect camera installation have been repaired or replaced ě&#x201D;° The chassis has been adjusted ě&#x201D;° The height of the vehicle body has been changed

ě&#x201D;° ě&#x201D;° ě&#x201D;° ě&#x201D;° ě&#x201D;° ě&#x201D;° ě&#x201D;°

FIG 3

Place the patterns

ě&#x201D;° ě&#x201D;°

Vehicle preparation ě&#x201D;°

ě&#x201D;° Park the vehicle on a flat and level

ě&#x201D;°

18 MAY 2019 PMM

recommended value To avoid recognition error, ensure there are no objects surrounding the calibration area Ensure the calibration area is well lit Attach the Autel VCI to the vehicle, turn on the ignition, and connect the diagnostic tool Tap â&#x20AC;&#x2DC;Diagnosticsâ&#x20AC;&#x2122;, then the â&#x20AC;&#x2DC;Auto Vinâ&#x20AC;&#x2122; button on the Autel tablet On the tablet screen, select â&#x20AC;&#x2DC;ADAS calibrateâ&#x20AC;&#x2122; Tap â&#x20AC;&#x2DC;Camera system rear viewâ&#x20AC;&#x2122; Select 6C (overhead camera system)

ě&#x201D;° Place the patterns on each side of the

Set up and perform the calibration frame levelling procedure by following these steps:

surface, with its front wheels pointing straight. ě&#x201D;° Extend the side view mirrors ě&#x201D;° Ensure the camera lenses are clean ě&#x201D;° Check the respective camera images on the console display. The displayed images should be clear. Replace the camera if this is not the case. If the image is tilted,check the condition of the fixing brackets of the camera

FIG 2

ě&#x201D;° Adjust the tyre pressure to the

ě&#x201D;° One or more of the four cameras have

ě&#x201D;° The Area View System Electronic Control ě&#x201D;° The software for the Electronic Control

FIG 1

ě&#x201D;° Ensure the vehicleâ&#x20AC;&#x2122;s coolant and engine

ě&#x201D;° The vehicle should not be carrying any load ě&#x201D;° Press the panoramic image button on the

vehicle, with the arrows marked on the pattern pointing to the front of the vehicle (Fig 1) Ensure each pattern lies flat on the ground, and that no light is reflecting off them The cross line on the pattern should align with the centre of the front wheel (Fig 2) The patterns on each side should be parallel, with a distance of 2,000 to 2,500mm between them (Fig 3) The patterns on each side of the vehicle should be of equal distance from the wheels

FIG 4

Initiate calibration ě&#x201D;° Tap â&#x20AC;&#x2DC;OKâ&#x20AC;&#x2122; to initiate the calibration process ě&#x201D;° Calibration will only take a few seconds

FIG 5

(Fig 4) ě&#x201D;° The pattern will display on the central

control screen after the calibration has been successfully performed (Fig 5)

For more information online, GO TO

rdr.link /A E104

Apec

Millers Oils

support. Also, Apec’s website’s Resource section provides information, technician’s guides, and tips for free, 24/7. The takehome message of the article is that garages can gain a significant advantage by being known for their knowledge on all things braking, so it’s vital that technicians have up-to-date knowledge which will enable them to provide the highest standards of braking safety. The Oils, Lubricants & Additives feature starts with Millers Oils’ description of its new Emissions Performance Programme (EPP). Millers’ Addison Howe claims that the EPP was “designed to combat emission failures whilst improving car performance and reliability”. Its purpose is to help keep cars running reliably for longer, which minimises the risk of breakdown and exposure to costly MOT fails. The products can be used to clear blocked injector nozzles, contaminated fuel pumps, soot build-ups and oil sludge formulation. They are used to clean the entire fuel and oil system, as well as restoring lost power, reducing harmful emissions and improving the performance of the vehicle. Motor factors can describe the products as “a fast, efficient and costeffective solution for garages to offer, which increases their productivity and MOT turnaround”.

Following on from this is the Tools & Garage Equipment feature, which begins with three of PMM’s trusted product testers giving their verdict on Ring’s RIL3900HP MAGflex Pivot inspection lamp. Des Davies commended the lamp for its “brilliant lighting”, and noted how it was able to access many hard-to-reach and confined spaces. He even went as far as to say that it was the best lamp that he’s ever used, noting its power, size, weight, and sturdiness as contributing factors. Stephen Wright highlighted the charging indicator as an impressive feature: “not only does it tell you that the lamp is charging, but it informs you how long before it needs charging again”. He was Rotronics also surprised by the length of time in between charges, and called the lamp a “great addition to any toolbox”. The final product tester, John Hall, adhered to the lamp’s power, which helped him to realise that it’s important to have a “good amount of light that can be controlled to show you what you’re working on and doesn’t blind you”. In conclusion, John

Ring

recognised the lamp as his “go to tool for any job”. Finally, Rotronics discusses the technology involved with EFB batteries. Ken Clark, Rotronics’ Managing Director, emphasises the necessity for being able to test EFB batteries, claiming that “They are used for start-stop applications and most modern vehicles are now fitted with startstop engines.” These batteries have a much larger cyclic durability, so it will charge and discharge more efficiently, and the batteries will be able to sustain its performance levels for longer. In terms of charging, it’s important that the testers used to charge EFB batteries are EFB specific. The MDX500 Series enables workshops to service and test all 12V starter and stop-start vehicle batteries. Finally, Ken discusses the importance of adequate battery testing; not condemning the battery when it needs replacing can increase the risk of vehicle failure and lead to mis-sales and unhappy customers.

©sveta/AdobeStoc

BUSINESS

& TRAINING

BRAKES

& CLUTCHES

OILS, LUBRICANTS

& ADDITIVES

TOOLS

& GARAGE EQUIPMENT

Shared values

hared values are about the simple decisions based on what you see as right or wrong, and how you then react to given situations based on these values. Within a business, this means how you interact with employees and with customers. As a business leader, it’s vital that the values you hold are shared by your staff. If your staff are not aware of your values or do not share them, conflict, frustration and poor performance will soon follow, which undermine an organisation’s effectiveness. A shared value can be created and supported by all employees, but it’s the business leader who must ensure that the values of the business are implemented and maintained. So, what are the key elements to consider? ■ Consider the core values that your

business adheres to, and define these in a way that gains the respect and support of employees. ■ The business leader needs to demonstrate

and support these values in their own behaviour and workplace actions, both to employees and to customers; they need to lead by example. ■ The employees must support and implement

these core values, and work to avoid any potential implementation conflicts. In a recent survey, although 79% of business leaders’ behaviour supported the organisation’s values, only 60% claimed to intervene to uphold them if employees’ actions weren’t supporting them. This percentage decreased to 50% during meetings and presentations, when business leaders failed to refer to their organisation’s values. If an organisation’s values aren’t reviewed by consulting and communicating with

32 MAY 2019 PMM

■ Does your attitude and behaviour

It is often said that the two greatest challenges in running a successful business are handling customers and handling staff. Neil Pattemore discusses how both of these challenges be addressed.

employees, it will result in a ‘disconnect’ between the business leader and the employees. These core values can be varied, including ensuring that the premises are clean, recognising when staff go ‘above and beyond’ and rewarding them, or ensuring that when mistakes happen, one is not judged by making a mistake, but how it is rectified. The best organisations ensure that employees know what values they should refer to when making decisions, but the survey indicated that around a quarter of employees were frustrated by a lack of leadership, with a further quarter feeling that no meaningful attempts were made to embrace and support common values. In order to make your organisation’s values deliver, ask yourself the following questions: ■ Can you list at least three core values that

are important to your business? ■ Is there a joint consultation process to

establish common values? ■ Are your common values reviewed at least

annually?

positively support the common values on most occasions? ■ If employees’ actions do not reflect the

of focus during meetings and presentation? If the answer to all of the above is ‘Yes’, you clearly know what your common values are and how they can benefit your business. However, if most of the answers are ‘No’, then it’s time to consider how to implement a plan to identify and deliver common values. As part of this plan and review, you may identify employees who don’t share your common values and are therefore likely to be de-motivated and disruptive, requiring a disproportionate amount of valuable ‘man management’ time to resolve their work activities. If this is the case, then it becomes a decision process regarding whether they should remain as part of the business. Conversely, ensuring shared values is a great way to help keep star employees. Highperforming employees are great, but they are also generally ambitious and are attractive to other organisations, so if they feel that their values are appreciated and form part of their working environment, they are more likely to stay. These shared values are the basis of a good ‘team spirit’ and should effectively support the common goal of everyone working together in a successful business that benefits both employees and customers. Don’t underestimate the impact that shared values can bring. It’s worth spending time on developing these shared values and working to ensure that both you and your team implement them.

■ Have you consciously referred to your

organisation’s values when making a decision within the last two weeks?

Separating the fact from the fiction

common values, do you intervene? ■ Are common values referred to as a point

For more information online, GO TO

rdr.link /A E109

Trained by an XPERT Matthew Wiseman, the owner of a south Birmingham-based independent workshop, has thanked Schaeffler REPXPERT after the company made a return visit to discover how LuK double clutch training has helped him tap into a lucrative business opportunity.

rior to Schaeffler REPXPERT Alistair Mason’s visit to Wiseman Motor Services last year, the workshop was unable to diagnose or replace double clutch systems, forcing Matthew to turn away work and vital revenue. Frustrated at being unable to carry out repairs to double clutch vehicles, Matthew turned to Schaeffler. Recalling this, he explained, “Vehicles requiring double clutch servicing were becoming more frequent, so I knew that we had to upskill our team to carry out the necessary repairs; the staff and I needed the training to be able to diagnose and repair the problems. “Asking for the training was very easy, as we already had access to the REPXPERT portal. We did some research; the knowledge base was there, and contact details were simple to locate, so I made the call and the team could not have been more accommodating.” Five months on, Alistair returned to find out how effective the training was, and he was delighted to discover that it was being put into practice. Matthew continued, “All of our team now have the confidence and knowledge to

52 MAY 2019 PMM

correctly diagnose any issues and carry out a repair – using the correct parts and tooling – with the comfort of knowing that the excellent REPXPERT portal is there should we need any technical help. Having Schaeffler as a back-up is pivotal for us.” Schaeffler claims that it provides independent technicians with a ‘complete repair solution’ – including OE parts, tools, training, brochures and videos – which helps build trust between a paying customer and a workshop. On that point, Matthew said it was vital that independent workshops’ staff are given the right skills, concluding, “We want to be able to offer a complete service and not have to turn down repairs, so we can keep our customers happy and run an improved business. Having the right training means we are always in the loop.” For Schaeffler, it is essential that Matthew and his staff, as well other independent technicians, are kept up-to-date and informed about recently-launched technologies and innovations, such as pulley decouplers for front-end auxiliary drive systems and thermal management units – as well as those yet to

Schaeffler product-related TecRMI data. They can also redeem bonus points found in all LuK, INA and FAG boxes against the complete library of TecRMI data, as well as a range of workshop-related promotional items from the bonus shop. As with the training, REPXPERT registration is completely free.

Complaints on the rise

come, such as iARC (Intelligent Active Roll Control) stabilisation systems. Alistair added, “Through regular workshop visits, such as this one to Wiseman Motor Services, technical training events and the REPXPERT portal, Schaeffler will continue giving its customers the best service it can – all at no cost to workshop owners or technicians.” REPXPERT members can access online and live training, installation videos, technical guides and

For more information online, GO TO

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IN PROFILE Straightset

he lubricants industry has recently seen a rise in the number of oils claiming to meet an increasing number of OEM and ACEA specifications. This could be in response to pressure to deliver higher profits from a smaller range of products – and a squeeze on space at motor factors and workshops. However, modern engines require technologically-advanced oils to meet their exacting needs for high performance and low emissions. Hybrid vehicles, for instance, which operate at lower temperatures with higher stress during stop/start, require additional lubricant additives to disperse increased sludge effectively. Using the wrong oil can cause accelerated wear in gears and bearings, leading to increased maintenance costs and, if left unchecked, eventual engine failure. No workshop wants to risk customers returning with problems with their vehicle after just a few thousand miles post-service, when it could have been avoided.

Last year, VLS saw a rise in complaints about a number of 5W30 automotive oils from different manufacturers in relation to their ability to meet their own marketing claims.

PMM investigates the confusion relating to marketing claims in the lubricants market, and what independent trade body the Verification of Lubricant Specifications (VLS) is doing to provide clarity for the industry.

VLS’ Technical Review Panel investigated and upheld the complaints in every case. Lubricant companies were making claims that they simply couldn’t support, or were claiming multiple OEM specifications that were in fact mutually exclusive by virtue of the required performance characteristics. As a result of VLS’ work, products were brought into line with current regulations, OEM specifications and market standards.

and really can deliver what they claim,” commented Andrew Goddard, Chairman of VLS. “At VLS, our aim is not only to resolve product issues, but we also work with manufacturers and marketers across the industry to increase understanding in this highly technical area.” Technicians and motorists rely on lubricant packaging and technical data sheets to confirm that the oil they are using is suitable for its stated use. VLS is working on improving its own guidance for lubricant marketing claims, to support lubricant manufacturers and marketers further. The aim of the guidance is to bring even greater clarity to the use of marketing claims on lubricants, and promote consistency in their use, thereby supporting end users to better understand these terms and how they are applied in connection with the description and specification of lubricant products. This will also provide an even tighter framework for assessing and resolving any future product complaints, to uphold standards throughout the industry.

Raising standards through education “Workshop owners and technicians must have confidence that the lubricants they are putting in their customers’ vehicles are fit for purpose

For further information on VLS, as well as the use of marketing claims on lubricant products, GO TO

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PMM MAY 2019 61

Straightset is an independent garage equipment company, offering the ‘full workshop solution’ – from planning and supply, to installation and service of garage equipment and workshop tools.

s a family-run business, with the second generation joining the team, Straightset says it continues to bring its customers quality equipment with aftercare service to match. As an independent company, Straightset carefully selects its manufacturers to bring quality equipment sourced from the EU and US, from brands including Nussbaum, Slift, Werther Int, Shure, HPC, Nederman, Alentec Orion, HPA-Faip, Dura and Bahco – to name a few. The company says its supplier relationships allow it to supply the full range of workshop requirements, including vehicle lifts, MOT equipment, tyre and wheel equipment, air compressors, exhaust extraction, and workshop furniture, through to a full range of tools and workshop accessories. According to Straightset, its personal approach has led to long lasting relationships with its customers, built on excellent customer service and a commitment to health & safety. As a dynamic business, Straightset

aims to bring customers the latest technology and innovations, and its new-look website was created to do exactly that: ■ Over 15,000 spare parts and workshop tools available to buy ■ Ability to add garage equipment to a ‘quote’ to get a bespoke quotation direct to your inbox ■ Parts finder, which allows you to add the make and model of your equipment and find the associated spare parts ■ Locate your local equipment breakdown support – input your postcode and your local support details are provided ■ Knowledge hub of free industry advice, tips and news ■ Regularly updated second-hand equipment and special offers

Second-hand equipment With a large warehouse and storage facility, and a fabrication shop on-site at the company’s Nottinghamshire base, there is an opportunity

for customers to access quality manufacturers at great prices. The second-hand range includes two-post lifts, four-post lifts, scissor lifts, air compressors, air dryers, tyre and wheel equipment, and workshop accessories.

New partnerships and new products Straightset has recently partnered with Bahco, to bring the premium supplier’s range of hand tools, power tools, automotive equipment and storage solutions to the UK automotive market. Bahco’s range of cordless tools is brand new to the UK and includes Brushless Impact Wrenches. These powerful yet mobile tools remove the need for air or electric cables, which restrict technicians doing their jobs. The comprehensive range can be bought separately or as complete kits in handy plastic carry cases, and they come in a variety of sizes and power. For more information online, GO TO

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70 MAY 2019 PMM

PROFESSIONAL MOTOR FACTOR JUNE 2019 25

MARKET TRENDS & ANALYSIS

ELECTRIC VEHICLES

Demand for development W

hatever one’s view is on the upsurge of electric and hybrid vehicles, it is certain that the movement towards this type of transport is rapidly increasing. Many cities in the UK are looking at introducing low emission zones, whilst some are even considering an outright ban on any vehicle that is not zero emissions. Whether we like it or not as an industry, legislation aimed at increasing air quality and gaining easier access to alternately-fuelled vehicles means garages will see an ever-increasing amount of these vehicles being presented for repair or service work. Every major vehicle manufacturer now either makes or has plans to make an electric vehicle. Hybrid technology has been around for a long time; the technology we see around us and think of as modern is now well over 20 years old. There is a common misconception in the industry that vehicles fitted with a high voltage battery have to remain with a main dealer for any type of service or repair work. Independent garages can work on these vehicles safely, and moreover, motor factors can supply the tools and equipment that are required. For technicians that want to work on these types of vehicles, it is important that they attend the appropriate training courses, which can be arranged via establishments such as the IMI or Pro-Moto. The waiting times to attend these courses serve as proof of the demand placed on garages that want to work on hybrid and electric vehicles, so it really is a case for all

26 PROFESSIONAL MOTOR FACTOR JUNE 2019

Sealey discusses how the aftermarket must stay in touch with the automotive industry’s evolving technology in order to develop, and secure its future in servicing and repairing electric and hybrid vehicles. of us to either embrace it or get left behind. Safety is paramount when dealing with high voltage, and isolating this voltage can be a straightforward process to follow. All vehicle manufacturers will be able to supply the relevant information to isolate the high voltage battery for the vehicle in question. Once the technicians have been on the training courses, they will have to invest in

certain tools and equipment. Sealey’s staff have been trained to work on hybrid and electric vehicles, and they are able to offer various packages of equipment as well as individual items, meaning that they can meet the needs of individual garages and technicians. The company provides a complete starter pack (HP55KITCOMBO), which includes all of the necessary tools and equipment that a technician will require to carry out service and repair work. Sealey’s latest Hybrid and Electric Vehicle Service promotion has plenty of special offers, hints and tips for vehicle technicians; there is even a photograph which shows the inner working of a high voltage battery pack. The company also provides videos on hybrid vehicles on its YouTube channel. Armed with trained technicians and a modest outlay in equipment, servicing and repairing hybrid and electric vehicles will bring great rewards to garages and the motor factors that supply them. One thing we can be certain of is that this area of business will only grow.

For more information online, go to www.rdr.link/FF007

FILTERS

A silver solution Meyle has strengthened its range of particle and activated carbon cabin air filters with a third specification. Here, the company explains how an additional filter layer enriched with silver ions provides cabin filters with an antibacterial function to better clean air in the car.

ncreasing air pollution exposes drivers and occupants to dangerous particles such as soot and harmful gases such as ozone when driving. Air pollution caused by allergens, bacteria and fungi, which can form in the filter, further increases the health burden. With a third filter specification, the Hamburg-based manufacturer, Meyle, offers another solution for even cleaner air inside the vehicle: a special coating on the new biofunctional Meyle-Original cabin filter, which ensures that the driver and occupants are not only protected from dust, pollen, soot and gases, but also that bacteria does not enter the cabin. The fungicidal effect of the silver-ion layer also prevents the development of moulds, which can additionally strain the airways of the vehicle occupants and cause allergic reactions.

oxides (NOx). 씰 Carrier fleece: Basis for the activated

carbon layer and the biofunctional layer. 씰 Particle filter layer: Filters dust, pollen, soot and dirt from the air. Especially for allergy sufferers, the use of the special filter with antibacterial function can contribute to road safety; allergies, watery eyes and sneezing affect the driver and the passengers, and can cost important seconds in an emergency. Therefore, workshops should recommend allergy sufferers replace the filters in good time, because the antibacterial and antifungal silver ion filter material contributes to a smooth ride.

Twice a year Meyle recommends changing the filter every 15,000 kilometres, at least twice a year. Over the course of time, fine dust, soot, pollen or insects settle in the filter, and the functionality is gradually lost. In a dirty filter, the dirt particles react with the humidity inside the vehicle. The consequences include fogged windows and unpleasant odours and additional exposure to allergens and bacteria. Especially in the humid months, the formation of bacteria and mould is prominent. Workshops can score points with their customers by providing information at an early stage.

The new cabin air filter consists of four layers that clean the air before it enters the vehicle’s interior: 씰 Biofunctional layer: Has antibacterial effect and prevents mould fungus formation. 씰 Activated carbon layer: Filters harmful gases such as ozone (O3), sulphur dioxide (SO2) and nitrogen For more information online, go to www.rdr.link/FF008

PROFESSIONAL MOTOR FACTOR JUNE 2019 29

FILTERS

The WIX way W

IX Filters operates on five continents, in 80 countries, selling filters for passenger cars, heavy machinery and equipment. The company says it prides itself on quality, which is a result of many years of accumulating knowledge, competent specialists, modern production lines, well equipped laboratories, as well as the constant quality control and the use of raw materials from reputable suppliers. It has chosen to control the entire production process, from the selection of materials, through semifinished products, to the manufacture of the finished product and its delivery to the warehouse.

2019 is the year of WIX Filters’ 80th anniversary celebrations. PMF discovers more about the company’s origin and finds out what it now has to offer.

History WIX Filters was founded in an old cotton mill in Gastonia by Jack Wicks and his business partner, Paul Crenshaw, who needed an inexhaustible supply of pure white cotton thread waste for the filtering media of their new company. At the time, Gastonia (USA) and Gaston County produced more combed cotton yarn than anywhere else in the world. Wicks and Crenshaw soon saw a need for filter replacements that would simplify

30 PROFESSIONAL MOTOR FACTOR JUNE 2019

the filter changing process and, within 15 years, they turned the filter market upside down with the invention and patent of a spin-on oil filter design – known at the time as ‘twist of the wrist’ – that quickly became the industry standard. This type of filter was invented at the WIX Filters Laboratory in 1954, and has become a world standard. This filter consists of an element located in a steelthreaded housing, with which the filter is

screwed directly onto the engine bodies. In 2016, WIX Filters was acquired by the Mann+Hummel Group. Today, the complete range includes over 16,000 separate automotive products. The company’s products are designed for passenger vehicles, trucks and buses. The WIX Filters portfolio includes Oil, Fuel, Air and Cabin Filters, as well as Air Dryers, Coolant and Hydraulic filters.

Supplier to the OE Many years of experience, acquired knowledge, constant development and ultimately the high quality of WIX filters products have led to establishing cooperation with car manufacturers. To become a supplier to the OE, several requirements and formalities must be met. All manufactured filters and filter elements for the automotive industry are of comparable quality, as are the components which are, or have been, used for the assembly of particular cars in accordance with the COMMISSION REGULATION (EU) No. 461/2010 of 27 May 2010 on the application of Article 101 sec. 3 of the Treaty on the Functioning of the European Union to categories of vertical agreements and concerted practices in the motor vehicle sector. The companyâ&#x20AC;&#x2122;s chosen materials are subjected to regular laboratory control to maintain a high standard of quality. It says that the filter media, valves, springs, housings and other filter elements meet the requirements of the vehicle manufacturers and work well in the most difficult operating conditions. The quality management systems used meet the requirements of IIATF 16949, as well as the ISO 14001:2015 environmental standard. New solutions are constantly introduced to ensure increasingly accurate filtration. New raw materials and filtration solutions are being designed and tested every day to give a higher and more fluid solution to the highest filtration requirements of the

modern engine. These projects, and others, are being implemented in two major research and development centres in the United States and Poland. Both centres include construction, technology and manufacturing divisions, as well as highend laboratories. This is where the complete process of developing new solutions and products takes place. Thanks to the Microban system, WIX cabin filters are said to have become effective in terms of protecting the health of passengers. They remove not only solid particles (dust, soot and pollen) from the air, but also bacteria and allergens which are invisible to the human eye.

A motorsport heritage WIX supports athletes and racing teams all over the world. However, it says the most important goal is to develop, produce, and deliver filtration solutions. Regular track tests are also an important part of the product development process and many years of experience allow the manufacturer to provide filters which work on the road and track. For more information online, go to www.rdr.link/FF009

PROFESSIONAL MOTOR FACTOR JUNE 2019 31

FILTERS

The future of filters PMF caught up with Jonathan Walker, Mahle’s UK & Ireland Aftermarket General Manager, to find out what the company makes of the current filter market, and how it is adapting to change. What is new in the world of filters? Jonathan Walker (JW): The two main areas of change are improved cabin filtration and increased pressures placed on filtration products due to unspecified servicing intervals. Previously, motorists were advised to adhere to predetermined servicing intervals, but now modern vehicles ‘tell’ motorists when the vehicle should be serviced, placing additional pressure on filters. Filters can now be expected to run for at least 25,000 miles without a service change. These unscheduled intervals, coupled with extended servicing intervals because of costs, mean filters are being pushed to the limit. And, with more environmental and operating demands on oil filters than ever before, oil filters must exhibit continuously improved performance and screen out dirt particles reliably for up to 50,000km. As a consequence, Mahle develops its filters to cope with any additional demands.

What recent additions has Mahle made to its filter portfolio? JW: Mahle has recently started manufacturing plastic oil filter module

housings, with simple radial O-ring seals instead of axial sealing concepts, which were fitted in previous aluminium housings. This means weight savings of 5-15% – and as a result, lower fuel consumption. We’ve also launched CareMetix, a five-layer cabin filter specially designed to improve passenger health and wellbeing by removing nasty odours and harmful contaminants from vehicle cabins. Where do you see the market going for oil and fuel filters? JW: There is a greater demand for quality, especially from motor factors, and this is impacting on garages. We have previously run a campaign on the quality of filter media and this has really driven the message home. Yes, there are cheaper filters that will fit, but if you have to replace it more often within the service interval, or it’s not performing, then there’s no saving to be made and you have an unhappy customer. Lesser quality filters will not efficiently remove contaminants from the vehicle’s fuel, causing problems with diesel fuel injectors and ultimately engine components. Many motor factors we work with have fully embraced the quality message and draw comparisons with other components. If the vehicle is to be filled with the right grade of oil, then it should have the right high-quality oil filter.

What should factors be doing when it comes to filters? JW: The message from Mahle is simple: as an Original Equipment supplier, Mahle products have been tested to the most stringent of standards and have strong technical support. Cheap filters will not efficiently remove contaminants from the vehicle’s fuel, causing problems with diesel fuel injectors and engine components. Mahle has a range of literature available, so motor factors can remind garages to promote regular filter replacement to motorists. Delaying an oil change may save money in the short term but it increases the risk of terminal engine damage. Only oil of the correct grade and specification for the vehicle must be used. The oil filter should also always be replaced in the process, as only a clean filter has sufficient capacity to remove contaminants, such as dust, metal and combustion residues from, the oil.

Mahle releases regular up to date ‘Technical Messengers’ which offer advice to technicians on fitting filters correctly. For more information online, go to www.rdr.link/FF010

PROFESSIONAL MOTOR FACTOR JUNE 2019 33

FILTERS

A breath of fresh air UFI Filters, a specialist in filtration and thermal management, presented its latest technology at Autopromotec 2019 in Bologna – a material that may mark the beginning of a new generation of cabin air filtration.

amed ARGENTIUM for the unique nature of its structure and materials, this new filter medium, developed and produced by UFI Filters, is made of synthetic polymer fibres that contain a combination of elements with an increased antibacterial function. Developed from UFI Filters’ experience in the research and development of new materials, this filter medium consists of a non-woven fabric incorporating silver particles – hence the name ARGENTIUM. The fabric has a powerful antimicrobial action which contains the ability to neutralise bacteria, fungi and mould; supposedly reducing the bacterial load by over 99%. Tests carried out at the UFI Innovation Centre (UFI Filters R&D Centre) have shown that this new product maintains its antimicrobial characteristics, and therefore its ability to destroy bacteria, throughout the filter’s entire lifetime. Significantly, with UFI ARGENTIUM filters, the antimicrobial principle lies inside the fibres themselves, so their ability to destroy bacterial load is extended over time. In the other solutions currently available on the market, these properties tend to diminish just a few working cycles after installing the filter on the vehicle. UFI Filters’ new ARGENTIUM medium therefore offers a marked improvement in the air quality produced by cabin air filters, as well as better driving conditions thanks to a specific active carbon combination. Tests run by an independent German laboratory, certified in accordance with

34 PROFESSIONAL MOTOR FACTOR JUNE 2019

New UFI Filters media seen through SEM

Alternative filter media

Standard ISO 11155-1, show that this combination guarantees more than 98.5% filtration efficiency of particles with a diameter of 2.5 microns (such as pollen and dust), whilst also ensuring the elimination of harmful gases like nitrogen oxide (NOx) and bad odours. The material used in UFI ARGENTIUM filters will be introduced into the company’s anti-pollen and active carbon aftermarket cabin air filter ranges in the coming months. It will gradually replace the traditional filter panels, differentiated by the characteristic blue of its fibres but keeping the same product code that is

currently used. UFI Filters Group recommends changing cabin air filters once a year, as failure to replace them regularly leads to poor air quality in the vehicle. The accumulation of dust and polluting materials puts the occupants’ health at risk, fostering not only allergies, throat problems and sneezing, but also fatigue and poor concentration after long periods of driving. Visibility is also hampered by the condensation that builds up on the windscreen and windows. Luca Betti, UFI Group Aftermarket Business Unit Director, says, “UFI Filters has chosen to give a meaningful name to this innovative filter medium. ARGENTIUM is produced exclusively by UFI Filters at its production plants and is destined to become another milestone in the history of filtration, just as other group products already have been: from fuel filtration with DFM (Deep Filtration Media), to oil filtering with DURAFILTER, and not forgetting UFI MULTITUBE for engine air. We’re proud of this result from our UFI Innovation Centre, which rewards the constant investment in R&D and will ensure greater health protection inside the vehicle. UFI Filters has once again proved itself to be a leader in this sector, able to produce not only complete modules internally, but also the filter media themselves.”

For more information online, go to www.rdr.link/FF011

FILTERS

In the best of health Denso’s Fatiha Laauich explains that, alongside the obvious health benefits to the occupants of the vehicle, regular cabin filter replacement is also equally important to the well-being of the vehicle’s air conditioning system.

he equilibrium between the performance of the air conditioning system of the contemporary motor vehicle and the condition of the cabin filter is directly linked, so ensuring that the cabin filter is regularly replaced is essential for the correct operation of the entire heating, ventilation and air conditioning (HVAC) system, which itself has a greater safety implication than the filter alone. “Denso is the largest manufacturer of HVAC systems for the world’s vehicle manufacturers (VMs),” explains Fatiha Laauich, Assistant Project Manager, aftermarket for Denso Automotive UK, “which means we are uniquely positioned to understand the demands these systems put on the cabin filter and the importance of combining the appropriate technology to ensure the ongoing and reliable performance of the vehicle’s climate control system. Manufacturing both elements allows us to apply an even greater degree of dependability. “As this product/system’s interdependence is still unappreciated by some workshops, motor factors need to encourage greater understanding and point out that the long term impact of both failing to replace dirty cabin filters, and the use of lower quality aftermarket versions, rather than an OE part, may pose a risk of compromising the vehicle’s HVAC system, which can often result in costly damage. An inferior quality cabin product can also shorten the life of the vehicle’s interior heater blower, for example, therefore

causing a completely unnecessary and easily avoidable aggravation to the owner. “Using the correct, precisely matched replacement filter is the only way to ensure that such a highly engineered and sensitive system can function at the high level of efficiency to which it is designed to operate. Unfortunately, however, this practice is still sometimes overlooked in favour of installing a cheaper ‘generic’ alternative, but with air conditioning systems in particular, this is very much a false economy, similar to using a universal, rather than the specific formulation of oil for a compressor, for example. “As our aftermarket products are all

manufactured to the same standards in the same facilities as the OE components we supply to the VMs, Denso cabin filters provide motor factors with the most suitable replacement for their valued workshop customers and, in addition to the aforementioned benefits to the HVAC system, these naturally provide the vehicle’s occupants with the protection from harmful pollutants they need. “For simplicity and clarity, motor factors can easily identify the exact type of filtration technology based on our part numbers. A reference ending in ‘P’ for instance indicates that it is a Denso particle filter, whereas one ending in a ‘K’ denotes the filter has the same stringent standards inherent throughout the range, but also incorporates an activated carbon layer. This addition removes up to 25% more of the major pollutants, whilst also eliminating unpleasant odours. “So, as well as regularity, quality and compatibility are both key when it comes to replacement cabin filters, and with Denso, motor factors can provide workshops and subsequently, the motorist, with the most effective solution that not only keeps them, but also their vehicle, in the best of health.” For more information online, go to www.rdr.link/FF012

PROFESSIONAL MOTOR FACTOR JUNE 2019 35

FILTERS

The formula for filtration

ithin Hella Hengst’s range – which naturally encompasses all filter types – are cabin filters, which the company believes are in a class of their own, and feature location information and fitting instructions. The company is an OE supplier to many of the world’s vehicle manufacturers, and its cabin filters are particularly favoured due to their combination of design innovation and special features. As a result, the company provides motor factors with a comprehensive replacement cabin filter solution, available in both active carbon and anti-bacterial configurations.

Although Hella supplies a host of products to motor factors across the country, it claims that its Hengst filter programme provides them with an original equipment (OE) option that might set them apart from their competitors. Here, the company discusses why it regards these filters so highly. to give to their customers, in terms of the importance of regular cabin filter replacement, as well as a legitimate profit making opportunity.

Catering for demand Informing customers As incomprehensible as it sounds, 540,000L of air can enter the cockpit of a vehicle for every hour it is driven and, according to multiple studies, this air typically contains up to five times more contamination from exhaust gases, pollutants and allergens, than the air at the roadside. Bearing in mind the harmful effects this contamination can have on the occupants of the vehicle, which includes the driver’s ability to concentrate, there is a direct safety correlation to the quality of the air within the vehicle. Therefore, Hella Hengst’s cabin filters are offering motor factors both a positive healthcare message

36 PROFESSIONAL MOTOR FACTOR JUNE 2019

In addition to protecting the vehicle’s air conditioning system and filtering out fine dust and pollen, which is common to all new cabin filters, Hella Hengst’s active carbon cabin filters not only collect even smaller dust particles, but also remove bad-smelling odours and hazardous gases such as ozone, smog and exhaust. However, to provide drivers with the ultimate protection from contaminants, Hella Hengst has developed the Blue.care anti-bacterial range. Its five element construction adds a fifth level of protection over the active carbon series, in the form of defence against the threat of bacterial build-up in the system and therefore, within the vehicle itself.

Blue.care at a glance The elements within the Blue.care range comprise an electrostatic media with a prefilter function to keep out course particles, followed by a filter fleece, which increases its dust retention capacity. This is followed by the active carbon layer, which separate vapours, odours and harmful gases, such as ozone, nitric oxide and sulphur dioxide. On top of this, the meltdown medium filters out fine dust and micro particles down to incredibly small diameters. The highlight of the range is the biofunctional layer, which contains nonosilver and provides the filter’s unique antimicrobial, anti-bacterial effect, which increases safety for the driver, their passengers and the wider community.

For more information online, go to www.rdr.link/FF013

TOOLS & EQUIPMENT

Maximum power

ith the first of Milwaukee’s M18 range launched in 2008, the same battery platform powers more than 145 18V solutions over 10 years later. The cordless offer expanded further with the introduction of the Milwaukee M12 platform, now boasting over 75 tools powered by the M12 battery. The company claims to have more than 3,000 accessories and over 400 hand tools in its range. These ranges are said to combine power, weight, performance and reliability. In 2013, the company launched its Heavy Duty M18CHIW Impact Wrench, a component that Milwaukee claims to provide its users with the performance standards of air tools combined with the flexibility of cordless technology. This helped to eliminate trip hazards in the worksite, lowered noise levels and reduced energy costs for end users, saving them money and ultimately producing consistent performance. The power tool range now covers 19 impact wrenches and four subcompact ratchets developed for the automotive market. Milwaukee impact wrenches can be combined with the company’s One-Key

38 PROFESSIONAL MOTOR FACTOR JUNE 2019

Milwaukee highlights its automotive offering and explains why it’s more than just a supplier of power tools. technology, which offers the ability to customise, track, and manage your tool. This not only enhances the capability of the tools, with users able to customise torque and speed settings dependent on the application, it also allows you to track and lock your tool in case of theft.

The M12 platform brings power in the smallest form with the introduction of the Stubby Impact Wrench. The sub-compact wrench is capable of producing 339Nm of Torque, and the tool is just 121.9mm in length and only 1.1kg in weight. This provides the ideal solution for getting power

down in tight and awkward spaces across automotive applications. The M12 Ratchets also provide an ergonomic solution capable of up to 81Nm of torque. The low profile head design allows for greater access in tight spaces, making it a useful fastening solution for automotive mechanics. The Trueview lighting range also features a number of solutions suited to the automotive market. The M12 Under Hood light hooks under opened bonnets and supplies up to 1,350 lumens to provide a clear and safe working environment.

Milwaukee tower lights are also useful for many automotive applications, providing up to 3,000 lumens without the risk of trip hazards, heat, or smashed glass. The lighting solutions are powered by the same M12 or M18 batteries as the impact wrenches, meaning you can streamline your toolbox using the same battery in multiple tools. Power tools are not the only highlights within the Milwaukee automotive offering. Within the range of over 3,000 accessories and 400 hand tools, there are plenty of other solutions aimed at the automotive

market. Milwaukee ratcheting spanners feature 144 ratcheting teeth, Max Bite open end â&#x20AC;&#x201C; which provides 25% more torque â&#x20AC;&#x201C; and ink-filled size labels for easy identification. The Shockwave impact rated sockets are engineered to give maximum performance with your Milwaukee impact wrench, allowing for optimum performance in all applications. For more information online, go to www.rdr.link/FF014

PROFESSIONAL MOTOR FACTOR JUNE 2019 39

TOOLS & EQUIPMENT

Under inspection NightSearcher manufactures a full range of professional LED lights for the automotive industry. Here are some of its newest arrivals and bestsellers. LifeGuard 5-in-1 Car Emergency Kit

i-Spector 1000 Professional Rechargeable LED Inspection Lamp The i-Spector 1000 is a professional rechargeable wide-angle inspection lamp and one of the newest additions to NightSearcher’s automotive range. It has a diffused 1,000 lumen output, 360° illumination that can be rotated 180° for optimal angling. It has an ultra-strong magnetic base that grips to all applicable surfaces and a sturdy hanging hook for hands-free use. The i-Spector 1000’s lens is made from durable polycarbonate and ABS plastic, and the light body is robust aluminium. It also features an adjustable dimming switch for easy one-handed operation, ideal for mechanics, tradesmen, and other inspection work.

Star Blade Slimline Rechargeable COB LED Strip Inspection Light The Star Blade is an ultra-slim inspection light and the company says it is the perfect tool for illuminating hard-to-reach areas. One of the bestsellers in NightSearcher’s professional automotive and inspection light range, the Star Blade has a toughened, diffused 180° rotational COB LED strip light with a 300 lumen light output and a five metre beam. With a sturdy adjustable hook and a strong magnetic base, the Star Blade is optimal for hands-free use, and the resilient polycarbonate and ABS plastic construction will stand knocks and falls. It also has a USB-rechargeable Li-ion battery

that produces three hours of cordless inspection light.

i-Spector-700 Rechargeable LED Inspection Light The NightSearcher i-Spector-700 is a handheld rechargeable, cordless COB LED inspection light with a 700 lumen light output (equivalent to 50W), and a secondary 200 lumen spotlight torch with a five metre beam. The i-Spector 700 has a strong magnetic swivel base that rotates 180°, and a 360° rotating and swivelling hanging hook for multi-position hands-free work. The toughened optical lens provides a wideangle, stable illumination and the heavy-duty, anti-slip construction of the i-Spector is drop-proof to IK07-rating, waterproof to IP54-rating, and resistant to workshop solvents and chemicals. The rechargeable Lithium-ion battery provides up to eight hours of cordless runtime, making the i-Spector an ideal companion for mechanics, workshops, body shops and other inspection work.

The NightSearcher LifeGuard is a car emergency kit with a powerful 200 lumen COB LED inspection floodlight, a bright 70 lumen torch, a flashing red emergency light for flagging down roadside assistance, a recessed razor blade seat belt cutter, and a stainless steel emergency window breaking pin that automatically deploys when pressed against the side or rear window. The LifeGuard has a strong magnetic side so you can stick it to the outside of your car and the light body is made from durable polycarbonate and ABS plastic, and is drop-proof up to one metre. Powered by three AAA batteries, the LifeGuard is the perfect size to store in a car’s glovebox or door pocket.

Micro-1000 Compact USB Rechargeable LED Worklight The NightSearcher Micro-1000 is a compact rechargeable LED worklight that fits into the palm of your hand. Despite its small size, the Micro-1000 has a light output of 1,000 lumens, and due to its glass lens, it provides a wide 90° flood beam. The Micro1000 is protected by the robust housing, which can be rotated and swivelled 360°, and the strong magnetic base and hanging hook allow for versatile positioning of the light. The powerful little worklight is powered by a lithium-ion battery with battery overcharge and discharge protection, and has a battery status and charging indicator. The Micro-1000 is ideal for use in confined spaces or areas. For more information online, go to www.rdr.link/FF015

PROFESSIONAL MOTOR FACTOR JUNE 2019 41

TOOLS & EQUIPMENT

Problem-solving tech As the vehicles become more technologically advanced, workshop equipment needs to follow suit. Traditional parts and tools are still a requirement, Draper Tools explains why it’s a good idea to ensure you’re well-stocked with new technology.

hilst traditional repair jobs in the garage are by no means over, digital technology is undeniably playing a huge role in the maintenance of today’s cars, and this is only set to increase. Draper Tools claims to offer a wide range of high-tech electronic workshop equipment and service tools to help factors meet this demand. The company is offering some exciting new equipment that it hopes will appeal to customers looking to update their workshop. Draper Tools, which celebrates its centenary this year, has introduced new digital solutions such as the Digital 3D Four Wheel Aligner (01798), which uses highresolution cameras to provide technicians with advanced alignment readings and chassis set-up information. It features a four-wheel system that gives increased accuracy to a multitude of suspension and steering requirements, which is essential for advanced vehicle stability systems. The Wheel Aligner boasts a competitive price and user-friendly features. Its cloudbased technology and extensive vehicle database automatically compares the latest technical specifications with vehicle manufacturer’s recommendations. On top of this, it’s simple to operate, guiding technicians through the measuring process, which ensures that cars operate

42 PROFESSIONAL MOTOR FACTOR JUNE 2019

with maximum efficiency, comfort and safety. Plus, it offers free automatic system updates, free vehicle data updates and free technical assistance. Workshop technology that makes life easier for technicians on the job is a top consideration too, with equipment such as the Draper Expert Semi-Automatic Tyre Changer (78612) also proving popular. It’s capable of removing and replacing tyres on wheels up to 26'', and is fitted with an assist arm (or ‘third arm’), which helps

technicians that are faced with modern runflat tyre technology and ultra-low-profile tyres. This piece of kit features a fully motorised turntable, pneumatically operated clamping jaws, powerful pneumatic bead breaker and tilt column to simplify the changing of low-profile and run-flat tyres quickly and easily, preventing damage to the alloy wheels. Diagnostic tablets are another technology-led area where it’s advisable to have a strong offering for your customers. Look out for models that offer technicians value. The company highlights its Draper Expert Diagnostic & Electronic Service Tablet (12044), which has no lock out or catch up fees and comes with 12 months of free updates. Vehicles these days are more than cars; they’re becoming smart devices, which in turn means that repair techniques are becoming more technologically advanced. Workshops face a challenge keeping up with these latest developments whilst balancing this with traditional skills and repair knowledge. Motor Factors can help their customers by having a strong, up-todate offering in both areas, whether it’s the fundamentals like socket sets and jacks, or digital solutions for the workshop. For more information online, go to www.rdr.link/FF016

TOOLS & EQUIPMENT

Good vibrations Following the release of its new low vibration hammer, Chicago Pneumatic discusses its properties, namely its low levels of vibration which serve to protect users from sustaining damage to their hands and arms.

hicago Pneumatic has recently introduced a new low vibration hammer that is ideal for everyday general technician/body shop use. With two versions – CP7160 and CP7165 – the hammers are comfortable to use and powerful, so operators can complete the task quickly and efficiently, and reduce the risk of long-term injury. Both versions are designed with an air cushion to reduce vibration – CP7160 (4.37 m/s2) and CP7165 (3.26 m/s2) – as pneumatic hammers work by way of a piston repeatedly hitting a chisel. This typically creates vibration, which results in shock being passed

through the tool onto the hands and arms of the user. The vibration in Chicago Pneumatic’s hammers is said to be lower thanks to the inclusion of the vibration damped valve, which creates the air cushion and thus minimises shock. The hammers are also well balanced, as the handle isn’t positioned right at the back of the tool, and thus rests easily in the operator’s hand. As a result, it is more comfortable and less fatiguing to use than other tools in its class. The back of the tool has a covered rubber grip to prevent slipping from the hand in situations when they may become coated

with dirt or oil. With the CP7160 delivering eight joules and the CP7615 delivering 11 joules, there is plenty of power on show; the user simply selects the required power for the application thanks to the adjuster positioned at the bottom of the handle. Between the two models, there are four settings: CP7160 (between 36 and 100% power) and CP7165 (between 73 and 100%). Furthermore, the hammer is lightweight and durable thanks to an aluminium motor housing and metal damped valve which is claimed to be more robust than a composite type. As such, the tool easily withstands the typical vigours of a workshop and provides reliable use over its service life. All things considered, Chicago Pneumatic claims that its tool delivers the highest value in terms of performance, ergonomics and durability when compared with other tools in its class, and is the perfect solution for everyday disassembly tasks, including rivets and welding joints. For more information online, go to www.rdr.link/FF017

TOOLS & EQUIPMENT

Charging your sales power CTEK shares some interesting data that could help to increase sales of batteries and battery management equipment.

TEK carried out a trial with three UK independent workshops. The company sought to demonstrate that introducing a testing and charging programme could benefit the workshop. Each workshop was supplied with a CTEK PRO Battery Tester, and an MXTS 40 battery charger and support unit. The trial was pretty simple, each workshop was asked to do the following: 씰 Test the battery of every vehicle that entered the workshop. 씰 Act in relation to the PRO Tester’s indication of the battery’s condition; it will either be in a good condition, meaning that no action is required, a fairly good condition and will need a recharge, or the battery will need replacing. 씰 Record this indication, along with the voltage of the battery. 씰 Recharge or replace the battery if required. The trial provided some interesting statistics: 씰 The average voltage of vehicle batteries entering UK workshops is around 12.3V – many batteries were at risk of sulphation, which is the biggest killer of batteries. 씰 34% of batteries needed recharging. 씰 17% of batteries needed replacing. These statistics demonstrate the need for testing and charging, and they highlight the business opportunities that could be

44 PROFESSIONAL MOTOR FACTOR JUNE 2019

realised through battery replacement and reconditioning services. CTEK visited trial workshop S.J. Wright Motors in Cambridgshire to find out how the Test and Charge programme was working. Workshop owner Steve Wright explained that a battery test is now part of the service, commenting, “It’s one of the first things that we do after we have opened the bonnet.” Whilst the Test and Charge programme has increased battery sales, it’s also helping to identify other vehicle faults more quickly. Steve added, “We are finding that when the tester identifies a battery in need of recharge or replacement, other issues have been occurring. For example, some

vehicles will partially shut down central locking or air conditioning if the battery is low. Undertaking the battery test sometimes helps us to get to the root of a problem a lot sooner, or in some cases, draw attention to the problem with the vehicle owner, who may just have been ‘living with the problem’ rather than reporting it to us.” If the tester indicates that a recharge is required, S.J. Wright Motors uses this as an opportunity to enhance its customer service offering. Steve explains, “We don’t always charge for the service, we deliver a recharge and then advise the customer that we have done it. For me, it’s about customer retention. The customer reaction is always so positive that we have drawn their attention to a potential problem.” “It also means that I can protect my reputation. If I identify that a battery needs replacing and the customer response is ‘don’t worry it’s working so I won’t replace it right now’, and then it fails shortly after leaving my workshop, they don’t think it is something that I have done.” So for factors, this trial identifies a new approach to testing and charging that can increase battery and battery charger sales whilst also increasing customer satisfaction, protect their reputation, and educate drivers on the importance of battery maintenance. For more information online, go to www.rdr.link/FF018

Product spotlight

TOTAL: ELF SPORTI 199L BARREL Total Lubricants has introduced a 199L barrel option for the ELF SPORTI range, to replace the 208L barrel. The move follows market research and customer feedback, and enables aftermarket customers to carry out like-for-like comparisons on a price-per-litre equivalent. Another benefit of the 199L barrel is that it does not require bunding, where an outer case is used to hold the container, as health and safety legislation states that bunding is only required for oil storage containers of 201L or more when stored at a business’ premises. The ELF SPORTI range compliments Total’s premium range of QUARTZ lubricants to offer core ‘meet the requirements’ statements for key independent aftermarket needs at competitive price points. The ELF SPORTI range comprises six passenger car engine oils to suit a variety of OEM specifications. The range includes: 씰 SPORTI 9 C3 5W-30 씰 SPORTI 9 A5/B5 5W-30 씰 SPORTI 9 Long Life 5W-30 씰 SPORTI 9 5W-40 씰 SPORTI 9 C2/C3 5W-30 씰 SPORTI 7 A3/B4 10W-40 As well as 199L barrels, ELF SPORTI is also available from Total in 20, five and one litre packs. Engineered to exacting standards using high quality base oils and raw materials, the company claims that ELF SPORTI products keep engines clean and maintain their performance. The expertise accumulated over the last 50 years means that ELF is said to be trusted by international manufacturers, including long-lasting partnerships with brands such as Renault, Dacia, Nissan and Kawasaki. ELF has a long heritage in motorsport covering numerous successful partnerships with teams driven by Jackie Stewart, Ayrton Senna, Michael Schumacher and Damon Hill, amongst many others. For more information online, go to www.rdr.link/FF019

What's New? TYRE VALVE CONNECTORS

TOOL CATALOGUE

Pneumatic Components (PCL), designer, manufacturer and distributor of pneumatic equipment and tyre inflation systems, has launched the AIR CONNECTOR, a facelift version of the PCL CO2 connector. The AIR CONNECTOR, which is suitable for use on commercial vehicles, cars and motorbikes, has been designed to make tyre inflation easier on modern vehicles which feature larger alloy/steel wheels and more intricate designs that make the valves more difficult to access. Manufactured using the finest zinc alloy, aluminium and brass, the AIR CONNECTOR boasts a vice-like grip and easy operation with a thumb-push release button. It can also be rotated to achieve greater grip.

Pliers specialist Knipex has launched its new automotive range catalogue featuring hundreds of tools. Working quickly and efficiently in cramped areas is an everyday job for a technician, and Knipex designs pliers that are ideal for this type of work, as they require little manual force to achieve results. New products featured in the automotive range catalogue include the lightweight Knipex Pliers Wrenches, each model replacing a whole set of spanners. Also included is the powerful Cobolt S, which, despite its small size – just 160mm – slices through bolts, nails, rivets and wire with ease. The catalogue also features the Knipex Wire Rope Cutters, made of ball-bearing steel, which requires 30% less physical effort compared to wire rope cutters of the same length.

Go to www.rdr.link/FF020

Go to www.rdr.link/FF021

BRAKE DISKS

COATED BRAKE DISKS

National Auto Parts has added another six discs to its brake offering. The six new-to-range coated discs cover applications for the Ford Fiesta (2017>), Hyundai i30 (2017>) and Nissan Navara (2015>). There are also three discs covering Peugeot RCZ (2010>), BMW i3 (2013>) and Mazda MX-5 Mk4 (2015>). This latest range extension forms part of National’s own remit to regularly supply new part numbers and to ensure customers have access to the latest braking products available to the aftermarket.

In future, the Optimal range of brake products will only include coated brake discs. Optimal uses a high-temperature resistant coating that provides reliable corrosion protection. But that’s not all, because coated brake discs from Optimal not only impress with their easy handling and faster mounting (coated brake discs do not have to be degreased before installation), they also go perfectly with aluminium rims. Brake discs from Optimal are therefore noted for their easy handling and optimum safety. For unambiguous part identification, they can be clearly identified by the prefix “BS”, a four-digit number, and a “C” in the item number (e.g. BS-8474C).

Go to www.rdr.link/FF022

CAMSHAFT AND CRANKSHAFT SENSORS Ignition and sensor manufacturer NGK has introduced a range of NTK camshaft and crankshaft sensors (also known as engine speed & position sensors) to the UK. The new sensors – comprising more than 200 UK-specific parts – open up further original equipment (OE) replacement opportunities for aftermarket customers. Their introduction follows NGK’s recent launch of 20 new wide band Lambda sensors – commonly referred to as ‘5-wire’ Lambda sensors – which supplemented the existing range of 64 NTK OE 5-wire sensors and confirms the NTK vehicle electronics brand as the complete, one-stop shop for replacement sensors.

Go to www.rdr.link/FF023

46 PROFESSIONAL MOTOR FACTOR JUNE 2019

Go to www.rdr.link/FF024

AIR AND ELECTRONIC SUSPENSION CATALOGUES Japanparts Group has expanded its array of catalogues with air and electronic suspension components, applicable to all vehicles equipped with this technology. Each component is designed after a precise reverse-engineering process, using original samples, and assembled observing the strict specifications of the vehicle manufacturer. Metal alloys, plastics and vulcanised rubbers comply with OE technical features and manufacturing processes, with special attention to improving any critical point emerged on the first equipment parts. Each individual component is subjected to rigorous tests in the preassembling stage, during assembling procedures and after the assembling process has been completed, to ensure perfect interchangeability with the OE part.

Go to www.rdr.link/FF025

REFRIGERANT ANALYSER

SENSORS

To enable accurate diagnosis of refrigerants, the 3rd Generation Neutronics Legend refrigerant analyser is now available from Primalec. It is certified to the SAE J2912 standard, which applies to refrigerant identification equipment to be used for identifying HFC-134a (R134a) and HFO-1234yf (R1234yf) refrigerant when servicing a mobile A/C system or for identifying refrigerant in a container to be used to charge a mobile A/C system. Legend, which has a colour display, comes with everything technicians need to carry out refrigeration tests, including hoses, and has a built-in database of five refrigerants. The handheld tool gives a percentage reading of refrigerants and air to give a pass/fail result to comply with the SAE J2912 standard.

Standard Motor Products Europe (SMPE) has introduced new sensors to its engine management range, in response to customer demand. A total of 67 sensors have been introduced, featuring one coolant sensor, 11 oil level sensors, one coolant level sensor, six oxygen sensors and 48 wheel speed sensors for some of the most popular vehicle makes and models. These cover both passenger car and light commercial vehicle applications, including Audi A3, CitroĂŤn C1, Honda Civic, Mercedes E Class and Iveco Daily. The latest part numbers have an overall UK car parc coverage of more than 10.2 million vehicles, and are available to order now. All the additions, with the exception of wheel speed sensors, are also available under the Lucas brand for European customers.

Go to www.rdr.link/FF026

Go to www.rdr.link/FF027

ALTERNATORS WAIglobal has added new alternators to its range of rotating electrics, highlighting its commitment to bringing to market products that meet customer demand and provide greater vehicle coverage. Five new part numbers have been introduced, applicable for a number of top vehicle marques including Mercedes, Mitsubishi and Dacia with the new references also listed on both MAM and TecDoc cataloguing systems. The new additions include part number 20544N, offering coverage for Mitsubishi Pajero/Shogun 3.5L Petrol (2000-2007); part number 20547N covers Dacia Duster 1.5L Diesel (2012-); part number 20913N provides coverage for Dacia Duster 1.6L petrol (2012-2016), and part number 20560N covers Ford C-Max/Focus/Kuga 2.0 TDCi (2014>). Finally, part number 11445N provides coverage for Mercedes GL 320/GL350/R300/R320/R350 Cdi (2006>).

Go to www.rdr.link/FF028

PROFESSIONAL MOTOR FACTOR JUNE 2019 47

ADVERTISING INDEX

Bailcast Ltd ..........................................................Page 43

MAM Software Ltd ..............................................Page 21

BM Catalysts Ltd ....................................................Page 4

Marathon Warehouse Distribution ................Page 22

Deb Ltd ..................................................................Page 37

MEYLE UK Ltd ..................................Inside Front Cover

ECOBAT Automotive Ltd ....................................Page 7

Morris Lubricants ..................................................Page 17

ELTA Automotive Ltd ..........................................Page 45

NGK Spark Plugs (UK) Ltd ..................................Page 2

EuroFlo Premium Emission Systems ................Page 9

Revive Turbo Cleaner ........................................Page 32

FAI Automotives PLC ..................Outside Back Cover

Ring Automotive Ltd ..........................................Page 37

Jack Sealey Ltd ..................................................Page 39

Shaftec Automotive Components ..................Page 13

Japanparts Group ................................................Page 14

UFI Filters S.p.A. ..................................................Page 32

Klarius Products Ltd ..........................................Page 40

Walker Products Inc. ..........................................Page 32

Lesjofors Springs Ltd ..........................................Page 27

WIX Filters ..........................................Inside Back Cover

MOTOR In the next issue of

PROFESSIONAL

factor PEOPLE & INDUSTRY... PROF

ESSIONAL

MO fa

T O o

R r

PMF explores the history of a wellestablished Japanese component manufacturer.

BUSINESS & TRAINING... An insight into the importance of software training.

MARKET TRENDS & ANALYSIS... An evaluation of the future of diesel vehicles in the aftermarket.

PMF will bring you the latest industry news, market analysis and product information, as well as vital business advice and solutions from industry experts.

■ Brakes & Clutches ■ Diagnostics ■ Product Showcase

PROFESSIONAL

AND...

MOTOR

This month’s dedicated features: ‘Oils, Lubricants & Additives’ and ‘A/C & Thermal Management’.

factor

PEOPLE & INDUSTRY...

MARKET TRENDS & ANALYSIS...

An interview with the UK’s largest independent motor factor.

A report of the 2019 Geneva International Motor Show.

BUSINESS & TRAINING... A look at a manufacturer’s new online platform.

VOLUME 19 ISSUE 5 MAY 2019

AND... This month’s dedicated features: ‘Automechanika Birmingham Preview’, ‘Hybrid & Electric Vehicles’ and ‘Retail Focus’.

PROFESSIONAL

MOTOR

factor VOLUME 19 ISSUE 6 JUNE 2019

2019 VOLUME 19 ISSUE 4 APRIL

The electric perspective What opportunities will an influx of electric vehicles present to the aftermarket?

The refrigerant reform r

PMF learns why moto factors should be conscious of the introduction of R744

48 PROFESSIONAL MOTOR FACTOR JUNE 2019

Striking a balance

The value in offering a combination of modern and traditional tools.

PEOPLE & INDUSTRY... Recent developments in the Your Car – Your Choice campaign.

BUSINESS & TRAINING... A beginner’s guide to business tax.

MARKET TRENDS & ANALYSIS... The benefits of a cloudbased server system.

AND... This month’s dedicated features: ‘Filters’ and ‘Tools & Equipment’.