Professional Motor Factor October 2023

MOTOR FACTOR

DETERMINATION AND CONFIDENCE LEADS TO NEW HEIGHTS

A success story arises from an individual with resilience, adaptability, and a deep passion for customer relationships

Alliance Automotive Group to merge FPS Distribution and Platinum International

PEOPLE & INDUSTRY

Mark Blinston on BM Catalysts’ past, present and future

OCTOBER 2023

Editor TOM HENMAN

Group Editor

KIERAN

NEE

Digital Manager

KELLY NEWSTEAD

Digital Assistant

LYDIA PROCTER

Group Manager

ROBERT GILHAM

Senior Account Manager

ALEX DILLEIGH

Design

DONNA BOOTH

Group Production Manager

CAROL PADGETT

Production Assistant

KERRI SMITH

Professional Motor Factor is an essential business magazine for those with responsibilities within motor factors.

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Professional Motor Factor:

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Living life in the fast lane!

Jane’s story, as shared in this issue of Professional Motor Factor (pg 12 and 13), is a testament to her resilience, dedication, and the belief that customer service is paramount in any role. Her journey through the automotive world, from modest beginnings at ABM Motor Factors to her current role at MPD, is a narrative of personal and professional growth.

People are the heartbeat of any industry, and their career paths are fascinating because they reflect human tenacity, adaptability, and the pursuit of excellence. Countless individuals in our sector have stories worth sharing, stories that inspire, motivate, and remind us of the boundless possibilities within our chosen fields.

Jane’s early days as a van delivery driver at FPS in Croydon were marked by a proactive approach and an innate ability to spot untapped potential. It was her determination to connect with customers that set her on a path to success.

Jane’s story is just one of many within the automotive industry, and it serves as an inspiring example of what can be achieved through hard work, resilience, and a genuine commitment to building lasting customer relationships. Her emphasis on customer service and versatility reminds us that every career path is unique and filled with valuable lessons.

At Professional Motor Factor, we’re confident that there are more compelling stories to tell. We invite you to share your own career journey. Your experiences, challenges, and triumphs can inspire others and shed light on the diverse paths that make this industry so captivating.

As we celebrate the achievements of professionals, like Jane, we also look forward to discovering and divulging more stories from within our vibrant automotive community. Your CV could be the next one to inspire, motivate, and captivate our readers.

In the end, it’s the people who make the automotive industry not only dynamic but also endlessly intriguing. Let’s continue to celebrate them, their dedication, and their passion for driving the industry forward.

Have a great October.

Tom Henman Editor

In the fast-paced world of the automotive industry, every vehicle on the road represents not just a means of transportation, but also a journey of innovation and dedication. As we navigate this dynamic landscape, it’s often the people behind the scenes who truly drive the industry forward. They are the unsung heroes, the individuals with unwavering determination, adaptability, and a passion for building strong relationships with customers. One such individual is Jane Galea, a regional business development manager at Motor Parts Direct (MPD).

The publishers and editor do not necessarily agree with the views expressed by contributors, nor do they accept responsibility for any errors of translation in the subject matter in this publication.

IMI CEO expresses concern after government shifts petrol and diesel new car sales ban to 2035

Steve Nash, CEO of the Institute of the Motor Industry (IMI), has issued a comprehensive and strongly-worded statement expressing disappointment over the government’s decision to postpone the ban on new petrol and diesel car sales from 2030 to 2035.

In a statement, he said: “The announcement by Rishi Sunak, whilst not surprising, significantly underestimates the hard work and commitment those in the automotive sector have already shown to meet the 2030 target. There’s now a serious risk that businesses and individuals will take their foot off the pedal and the great success the IMI has had in engaging the industry to commit to investment in EV skills will lose momentum.

“The deadline shift also demonstrates a distinct lack of understanding of the pressures a multi-technology vehicle parc places on the automotive workforce.

“The upskilling that has already taken

place has come at a financial strain which businesses and individuals have justified because of the expected increased EV adoption. Even if EV uptake slows over the next few years, there will still need to be a concerted focus on upskilling to meet the needs of the growing parc as well as other emerging technologies, such as connected and autonomous. However, with the ICE vehicle parc not diminishing as had been previously expected, the skills to work on petrol and diesel vehicles will also need to be

maintained. And this multi-technology pressure could undermine access to competent and fairly priced aftermarket services as a whole, not only threatening road safety in general but hitting those struggling with cost of living pressures hardest – the very group the government’s announcement is allegedly designed to help.

“It is absolutely crucial that the shift to 2035 is not seen as a ‘free pass’ to delay investment in infrastructure and training. Therefore, having made this change, the government must now understand the multiple challenges the sector faces and provide the right support to ensure the UK economy and wider society can continue to rely on the automotive sector.”

However, Steve also conveyed the IMI’s commitment to collaborating with the government moving forward to “inform and understand how this can be achieved”.

IAAF signs-up ALCO Filters as company hits 50!

The IAAF has welcomed ALCO Filters, a European manufacturer that is celebrating 50 years of service to the aftermarket this year, to its membership.

The company has a presence in over 70 countries globally and has four large distribution facilities in the UK, Germany, Greece, and Cyprus.

ALCO Filters produces filters for passenger car, light and heavy commercial vehicles, off-road vehicles, and stationary engines, with a product portfolio comprising more than 3,500 different types of air, oil, fuel, cabin, and transmission

filters with regular new-to-range additions to meet the needs of the market.

ALCO Filters General Manager, Mike Mongan, said: “We’re delighted that ALCO Filters is joining the IAAF membership to advocate for the needs of the aftermarket, promote our highquality filters range and network with members.

“It comes as we celebrate our 50-year milestone, over which time the size of the company may have grown beyond recognition, but the basic philosophy remains the same: to provide our customers with quality goods and services.”

Platinum International to merge with FPS | AAG acquires Tayna

■ Meanwhile, AAG has expanded its battery distribution capability by acquiring Tayna Limited. Based in North Wales, Tayna is an e-commerce platform focused on automotive, leisure and motorcycle batteries with annual sales of approximately £24m.

Steve Richardson said: “Tayna is industrious, knowledgeable and a key player in the battery segment that expands our distribution capability.

“When making acquisitions, we always prioritise companies that not only add value to our logistics offering, but also embody our core values so, when coupled with the fact we have a long-established supplier relationship with Tayna, it’s the perfect fit for us. This acquisition is also a step towards developing our skill set in the digital arena from a longer-term perspective”.

Tayna will continue to operate under its existing management team, spearheaded by Sam Taylor and Jo Phenna.

Alliance Automotive Group UK and Ireland (AAG) has announced Platinum International will merge with FPS Distribution, effective from 1st January 2024.

AAG has hailed the move as a “significant milestone” in its growth and development journey and claimed that it will offer an “even more extensive” product and service range to its customers, thanks to a broader stock profile and centralisation of IT systems.

AAG Managing Director, Steve Richardson, said: “Both FPS and Platinum are names synonymous with excellent service

and market leading logistics, so it makes sense to bring these entities together as part of the group’s development. The integration delivers a more effective and efficient solution for our customers, making us even easier to deal with and creating a much stronger offering for the future.”

Following the merger, Platinum will no longer exist as a separate trading entity; however, Platinum Batteries will remain a brand for AAG’s customers. Moving forward, FPS will be the exclusive distributor of both Platinum and FPS product ranges.

Sam commented: “We operate in an extremely competitive segment, so this is the perfect opportunity for us to continue our growth story and to do that as part of a leading global business. Both Jo and I are excited for Tayna to become part of a bigger organisation and to contribute to the growth of that business. We could not be prouder and more appreciative of our team and the business they’ve helped build in our journey so far.”

TRICO wins A1 award for the sixth year in a row!

TRICO has won its sixth consecutive award at the A1 Motor Stores annual convention – this time for Retail Product of the Year.

During previous years, the wiper blade manufacturer had scooped four Product of the Year awards, one for Retail Supplier of the Year and now Retail Product of the Year.

TRICO Senior Marketing Specialist, Jose Casao, said: “We are thrilled that we have been a recipient of an A1 award once again! We’re very grateful to everyone who voted for us, as it’s the A1

members who vote on who should get which award. We have a fantastic relationship with the A1 members, and we can only say thank you to them.

“For this to be the sixth year in a row that we’ve won an award is incredibly humbling, and we’re so happy that A1 members are supporting our product and continuing with great sales. We’re always looking at ways to improve and expand our offering, so to get recognition for all the hard work that the TRICO team put in, makes it all worth it.”

(L-R) Jose Casao, Martyn Holt, Simon Salloway

NEWS

■ Niterra UK is another supplier that has subscribed, advancing from its existing Factor Sales agreement.

Niterra UK Marketing Manager, Becca Knight, said: “We see Factor Sales as the go-to source for key information about important activities going on within the aftermarket. The quality and scope of the data is a huge factor but also the visualisation. Looking at data in this way helps identify trends and insights more effectively.

“We use Factor Sales every day, to help us understand what, when and where our customers need product and support from us. We already use Tableau in the business, so this upgrade was an organic alignment with the way we work.”

Factor Sales updates designed to enhance factor experience | Niterra UK praises impact

Factor Sales has introduced two upgraded solutions, designed to provide motor factors with “unprecedented data-driven decision-making capabilities”.

The company reported the advancements build on its ongoing commitment to enhancing the quality of data reporting for motor factors. This news complements the upgraded Tableau-based data dashboards, launched in March 2023, for suppliers, like Ferdinand Bilstein and Moove Lubricants.

Monthly PDF bespoke performance insights:

Building on research involving motor factors and stakeholders, as well as an analysis of industry best practices, Factor Sales has revamped its complimentary sales performance reporting for factors. These are designed to equip them with the tools they need to make better informed business decisions.

Motor factors can benchmark their sales against national averages, assess sales performance and growth trends across all of their product categories, and identify rapidly growing products within the aftermarket.

A senior member of staff from a multiple site motor factor, based in England, said: “We always try to look forward, to predict future trends and understand demand in the UK aftermarket. Having access to high-quality

and easy-to-digest data insights is vital for that and allows us to benchmark our performance against the national average. We are excited to use Factor Sales’ new monthly reports to help our business succeed.”

Premium data insights service: For motor factors seeking an “even more comprehensive data analytics solution” Factor Sales offers a premium, paid service hosted in Tableau. This enables them to conduct high-level analyses of sales and growth metrics with precision.

In addition to the monthly PDF reports, subscribers can drill down into product, range, or category performance, customise date ranges for data analysis, and perform regional analysis to gain deeper insights. Tableau now offers motor factors the ability to review performance across their network of branches, answering questions on why one branch may consistently outperform others.

These two products go live at the end of October 2023.

Factor Sales Analyst, Ben Thomson, noted: “This is the latest move by Factor Sales, powered by Pearson Ham Group, to provide genuine and accurate data comprehensions to motor factors and suppliers alike. We hope today’s announcement will spark interest among those looking to enhance their knowledge.”

Becca revealed that she would “absolutely” recommend Factor Sales to other businesses operating in the automotive industry, as having the right data throughout an organisation helps make the right decisions: “Tools, like Factor Sales, helps you do that without anyone needing to be a data scientist!”

Pearson Ham Director, Ben Martin, added: “We are delighted that Niterra UK has upgraded to the Tableau system within Factor Sales. It is one of the largest automotive manufacturers in the world, so to have the trust of such a renowned organisation is a fantastic coup for us, and it illustrates the trust and faith that businesses are placing in us to help shape their decision making –based on data.”

Movers & Shakers

MAHLE Aftermarket UK

Ian Dore has been appointed as MAHLE Aftermarket UK’s new regional sales manager. He has been recruited to bolster expertise in the team and deliver excellent customer service.

Ian will be responsible for key account management, as well as looking after all customers in central UK. He joins MAHLE Aftermarket with a strong background in sales, having previously held roles at Valeo and a UK manufacturer of hot tubs selling into the commercial market.

UKS Distribution Limited

UKS Distribution Limited is thrilled to announce that Andrew Dickinson has joined the company as business development manager Managing Director of UKS, formerly known as Optimal UK Distribution Ltd, Geoff Jones, said: “Andrew and I have known each other for a long time, and when he was invited to come along and visit us here at our Halesowen HQ and warehouse, it didn’t take too long before we both recognised an opportunity in the making.

“It’s fair to say that all of us at UKS are delighted to have Andrew (and Rachael) helping us now, and with his sales experience, not forgetting his buying group knowledge, it won’t be long before he’s touching base once more with old friends, factors and distributors from the aftermarket.”

Andrew added: “I knew at some point I would want to come back to the aftermarket after selling UAN.

“UKS offers me an exciting opportunity to venture back into the aftermarket and help grow the UKS business. I instantly had a good feeling about the company and like the fact that despite its rapid growth, it is still very much a family owned and run organisation. This is something I can easily relate to and respect.”

Ian said: “I’m delighted to be joining MAHLE, the company is a great fit for me as I am a technical salesperson, but also driven by data – and my new position combines the two.

“I am a big advocate of the internal combustion engine (ICE), so it’s great to be part of the automotive aftermarket. But I am also interested in looking to the future in terms of technology, and I have peace of mind that MAHLE understands the market and is helping to futureproof the business (thus my career) with its latest innovations.

“I’m looking forward to adding value to the business and building positive relationships with MAHLE customers.”

Melett

Melett has bolstered its marketing team with the appointment of Jacqueline Barker, to shore up company communications and develop positive customer relations.

Jacqueline, who has been with Melett for four-and-ahalf years, moves into the team from the customer care department, where she focused on developing and maintaining relationships with Melett’s customers. The company believes she is well-placed in understanding ongoing demand and key customer requirements.

In her new role, Jacqueline will support the marketing department by assisting on creative campaign delivery and maximising engaging customer contact.

She said: “I’m really pleased to have been appointed to the marketing team and support efforts to fulfil our role as our customers’ trusted advisor. I look forward to engaging with them in creative, dynamic, and informative ways.

“I’m excited to have the chance to work on digital design projects, as it allows me to combine my creativity and passion for design. I love the welcoming, supportive, and collaborative working environment of the office at Melett. The company is consistent in its approach of adding value and maintaining positive client relationships.”

Melett Marketing Manager, Gareth Flower, added: “Jacqueline is a valued member of the team and has found great success working closely with customers to build strong relationships in her previous role. This, combined with her creative skill set, will enable us to improve our communication with customers even further. Her meticulous planning skills, as demonstrated in her assistance and delivery of recent internal events, will be a real asset to the team.”

PMF introduces this month’s movers and shakers, as they begin a new stage of their career.

MPD’s Jane Galea na vigating the industry with renewed confidence and perseverance

In the dynamic and ever-evolving automotive industry, success stories often emerge from individuals who possess unwavering determination, adaptability, and a passion for building strong relationships with customers. One such individual is Jane Galea, a regional business development manager at Motor Parts Direct (MPD). Jane’s journey through the automotive world is a testament to her resilience, dedication, and the belief that customer service is paramount in any role. Our editor, Tom Henman, picks up the story:

Undoubtedly, the best part of my role at Professional Motor Factor, is getting out there and meeting the people behind the brands. They are the cogs of our industry. It’s never a chore; it’s a pleasure meeting hard-working and skilled people that are determined to make their workshop, factor or a supplier a success – one of those is Jane.

I’d been trying to pin Jane down for an interview for some time, so when I was finally granted one, I was thrilled to be given the green light, but that enthusiasm was tempered when she claimed that she

hadn’t got much to say! That’s not what an interviewer wants to hear! Thankfully, upon a period of reflection and looking back at her CV, she realised that her career was actually quite the story.

Her career in the motor trade began in Plumstead with ABM Motor Factors, a modest starting point for what would become an impressive journey. Later, she joined FPS as a van delivery driver, serving the Croydon area: “I felt like I grew up at FPS,” Jane said.

Her keen observation and proactive approach became evident when she

noticed untapped customer potential.

Jane recalled: “I asked my line manager, Graham Knight, who taught me all my best practices, if I could pop in and see them, leave an account form, and we were able to grow the branch.

“I did that for nearly a year, then an opportunity came up in the branch, to work the phones – this was when computers had limited capabilities, no internet! We mainly sold pistons, bearings and ring sets – but I knew nothing about those particular products, so I was quite nervous about doing it! I just jumped in; I made mistakes, of course, but I was better for it.”

Success in a tough world

Jane’s dedication did not go unnoticed, and she earned a promotion to the position of assistant manager in 1990, demonstrating that hard work and determination could lead to growth and success, even in an industry where gender equality had room for improvement.

Jane’s belief in both her abilities and her customer base kept her motivated, and she was unwavering in her commitment to succeed, never considering leaving the industry.

She said: “What I loved, what kept me going, was belief in the customer base and myself, knowing there was so much out there to achieve from a sales perspective. I just wanted to succeed; there was no way I was going to step down or leave the industry – I wouldn’t know what else to do! – so I just carried on and persevered!”

After years of growth, success and happiness, that perseverance was tested once more; her career faced a pivotal moment when she left FPS in 2019; however, her reputation as a business development expert with a personal touch led to a new opportunity:

“I used to call into MPD branches in the south and had an excellent relationship with the teams in those branches. The area manager, Dan Wye, called me one day and said: “Come and see me”. I did and he offered me the job there and then – when did I want to start!?

“I started in Crayford and got stuck into a variety of jobs: warehouse, phones, stock cleansing, deliveries – even clean the toilets! – whatever it took to get the branch going! Things changed, though, when there was a new area manager put in charge; Daren Bigwood, who I would move heaven and earth for, told me I was wasted in my current role; he wanted to grow the BDM team, and I was going to become a regional BDM.

“The mantra was about looking after customers to the best of our ability, which suited my style and philosophy. I’ve not looked back; it’s been a brilliant few years and love working for what is a brilliant company.”

Of course, MPD is no longer an independently owned company; in October 2022, Motor Parts Direct Limited was acquired by Motus Holdings (UK) Limited. There are 176 branches nationwide, of which Jane is responsible for five: Sevenoaks, Crayford, Maidstone, Sittingbourne and Manston.

Day-to-day role

Jane acknowledged that her role encompasses a wide array of responsibilities, from planning sales activities to maintaining customer relationships and working closely with suppliers. While it may seem overwhelming, she humorously admitted to “winging it” at times. Jane’s philosophy that

could sense a nervousness in Jane’s voice, but when she talked about her new chapter at MPD, her team and customers, her confidence oozed. There was a feeling of accomplishment, happiness and ease. I could tell she was content.

Therefore, when I asked her what the best part of her role was, I couldn’t finish the question quick enough:

“Building relationships and new challenges of a new branch. I love it when I go into garages, particularly with the influx of female technicians too, which is brilliant! Whether they’re in a pit, under a car, they all make a point of saying “hello” and asking how I am, which is just lovely.

“Starting again, I had to develop both relationships and myself; no-one knew who I was, and I had to put the work in. It’s great to feel that comfort again, and MPD has been instrumental in that transition from what was a challenging period to an overwhelmingly happy one.

“We support our customers with a fantastic stock holding, delivery service, quick and efficient phone service to support any queries or issues. Obviously,

customers have everything they need, when they need it.”

Five branches means different approaches

Managing five branches for MPD presents unique challenges. Each location has its own dynamics, with variations in foot traffic and customer volumes. However, Jane stressed the importance of consistency in professionalism and methodology across all branches. Her commitment to maintaining this consistency and ensuring that each branch receives the support it needs exemplified her dedication to her role.

She said: “Yes, every branch is different in terms of footfall, volumes etc, but the professionalism and method has to be the same. Consistency is important because if someone needed to come in and pick-up from where I’d left off, it’d be helpful for them to know the status of each branch, what’s going well, what needs to improve.

“I won’t be giving up my patch anytime soon, though! I enjoy my job because I love the company I work for. My regional manager is a phenomenal supporter; he trusts me to get on with the job. Best of all, though, is the pleasure of getting out there and visiting customers, helping them grow.”

Conclusion

Jane’s journey in the automotive industry serves as an inspiring example for all professionals in the field. Her emphasis on customer service, her ability to adapt to changing circumstances, and her determination to succeed continues to drive her career forward. Jane’s story reminds us that success in the motor trade industry is achievable through hard work, resilience, and a genuine commitment to

A life without challenges would be boring, right?

Can BM Catalysts offer a summary of its year so far?

“It’s been an incredibly busy year so far. Time seems to be flying! We’ve seen DPF sales increase dramatically in European markets that have introduced the new particulate number testing, which is also likely to be introduced to the UK market in the future. Furthermore, we’ve expanded our selective catalyst reduction (SCR) range, which has been a real success. Aside from that, we’ve seen overall sales increase at pace, whilst we’re working hard to continue developing tomorrow’s range of products. In summary, it’s been a fantastic first three quarters.”

Can you explain the key factors that motor factors should consider when selecting catalytic converters and exhaust components for their customers?

A Q A Q

A Q

“The most important aspect is to ensure you are supplying the correct part for the correct vehicle. This means matching up the customer’s vehicle requirements with a quality product that meets the legal requirements in terms of type approval.”

How has the evolution of emission regulations impacted BM Catalysts’ product development and offerings?

“As emissions regulations have gotten tougher over the years, it’s now much harder than ever before to develop new parts. The systems are far more complicated and there are different technologies being used – SCR, petrol particulate filters (GPFs), lean NOx traps (LNTs) and ammonia slip catalysts (ASCs), for example. Fortunately, we have an industryleading product development department, along with the scale, to cope with these challenges, and we know what’s happening

That’s the view of BM Catalysts Commercial Director, Mark Blinston, who delves into the heart of the company’s commitment to providing quality components to meet ever-evolving needs.

“We welcome challenges. Life would be boring without them, right? We’re confident we have the resources in place to meet future challenges head on. The business continues to grow, but our dynamic approach allows us to adapt to whatever challenges come our way.”

BM Catalysts

‘welcomes challenges’ in face of changing automotive landscape

here behind the scenes in terms of product development. Watch this space!”

In terms of product quality and performance, what quality control measures does BM Catalysts employ in its manufacturing process?

“We believe we have best-in-class levels of quality. This can only be achieved through a process of continual improvement, investment in new technology, processes, people and, above all, control over every aspect of the production process. It’s known within the industry that our component and product traceability through our unique serial number system gives us those controls.”

What is your approach to offering a wide range of catalytic converters and exhaust components to cater to various vehicle makes and models?

“Our objective is to create the widest range in the market so that when a vehicle requires a hot end emissions control product, there is a high chance it can be fitted with one of our products. Whilst we can’t physically develop every single part number, we do continue to maintain the widest range in Europe, coupled with industry-leading availability and the widest distribution network.”

How does BM Catalysts stay up to date with the latest automotive does this knowledge translate into your

“We provide a wide variety of support, training and resources depending on the needs of the motor factor. We have a dedicated product support line to offer advice and assistance on our products. We also offer face-to-face product or sales training, plus a range of product/technical POS.”

monitor and understand the latest technologies and trends. Their job is to then work out how we can find solutions for those systems in advance of them entering the aftermarket. It’s a never-ending process.”

A QWhat kind of technical support, training, and resources do you offer to motor factors?

“We provide a wide variety of support, training and resources depending on the needs of the motor factor. We have a dedicated product support line to offer advice and assistance on our products. We also offer face-to-face product or sales training, plus a range of product/technical POS. We’re also working on some new e-learning options for 2024.”

Can you discuss any innovations or advancements in catalytic converter technology that motor factors should be aware of when serving their customers?

Q A

In a rapidly changing automotive landscape, how does BM Catalysts anticipate future challenges and adapt to meet the needs of motor factors and their customers?

Q

“We welcome challenges. Life would be boring without them, right? We’re confident we have the resources in place to meet future challenges head on. The business continues to grow, but our dynamic approach allows us to adapt to whatever challenges come our way.

“Because of the way we work, we have seen a huge increase in sales but with no impact on availability. We say: ‘the harder it is, the better we become,’ which means the aftermarket can trust us to help them navigate all of the changes and challenges that are ahead.”

For more information about BM Catalysts, www.rdr.link/FFY005

On-demand delivery is hard to get right – and that’s when you have the resource, a fully stocked warehouse and access to a fully mobile fleet of vehicles. You are set up, ready to deal with customer demands quickly and effectively.

But what about a business where it’s all up in the air, where demand is random, where there isn’t a centralised distribution network? A business where you might have something big enough to warrant delivery in a large van, then the next item is as big as a coffee cup?

It’s a scenario that will be familiar to many in the world of motor factors.

Last-mile deliveries: A game-changing a pproach?

Gophr Strategic Account Director, Graham Smith, puts his case forward for last-mile deliveries and how they can accelerate your delivery rates:

An unpredictable supply chain

Supply chains – and this is not just unique to motor factors – can be unpredictable. Orders often come in on an ad-hoc basis, raising challenges, such as delivering to customers with orders big and small, nearby or far away. Demand is unpredictable leaving technicians unclear on when to expect parts, leading to productivity drop off. This isn’t good for workshops, and it isn’t good for vehicle owners, leaving many to walk away disgruntled.

The knock-on effect on a job that could theoretically take just one hour is a delay of

two or three, plus days because the parts aren’t there in a timely fashion. Not only are customers inconvenienced by not having their car repaired promptly, but it can damage the workshop’s customer relationships, chance of repeat business and wider reputation of the workshop.

The blockages in the supply chain dependent on the availability of parts and small fleets, ultimately, leave workshops frustrated. The result is backlogs, vehicles jamming up the line and customers unable to drive away quickly.

But it doesn’t need to be this way: motor factors have an opportunity to improve

supply chain efficiency – and help their customers and their customers’ customers –by partnering with last-mile delivery services.

Faster delivery drives repeat business

In our own discussions with independent workshops, their inability to plan work and jobs around the availability of parts is a recurring theme. Nine out of 10 workshops we asked highlighted their challenges with speed of delivery, and 3 in 10 raised the issue of motor factors’ dependence on inter-branch transfer.

Whilst a motor factor’s standard fleet is the bread and butter in terms of delivery, the decision to partner with last-mile delivery services can in effect boost a fleet size. By using a third-party, you can effectively ramp up the number of parts distributed at any given time and, crucially, increase transaction rates with workshops.

For workshops, the benefits of faster delivery are clear: better planning, workload and speed of efficiency can help drive greater profits. For motor factors that improve their services and integrate with on-demand delivery, there is potential to stop workshops going elsewhere with their

“Whilst a motor factor’s standard fleet is the bread and butter in terms of delivery, the decision to partner with last-mile delivery services can in effect boost a fleet size. By using a third-party, you can effectively ramp up the number of parts distributed at any given time and, crucially, increase transaction rates with workshops.”

orders and drive their own repeat business.

Lessons learned in other industries

Motor factors and workshops are dependent on part availability, just as trade can be dependent on building materials. Thanks to the integration of last-mile delivery into the sector, tradespeople no longer have to go off-site to builders’ merchants, which means days can be planned from beginning to end with materials and tools delivered in advance or on-demand.

Whilst there are differences, workshops have similar fears over customer frustrations due to parts taking time to be delivered and the customers. After all, they aren’t going to be aware of the intricacies and issues of the supply chain, so are naturally going to be frustrated by delays,

and a confusing invoice where time billed doesn’t tally with time without their vehicle.

Last-mile delivery could potentially be the tonic to the industry’s headaches. Given the wide range of vehicle issues that can occur, the varieties of vehicles, combustion types and specialised workshops for things, like commercial vehicles, the supply chain is under increasing strain. With a sparse, decentralised distribution network made unpredictable by ad hoc walk-ins, MOT failures and breakdowns, this could be the perfect opportunity of how the sector functions when it comes to supplying workshops and the distribution network. Could last-mile be part of a new approach? Don’t bet against it.

For more information about Gophr, www.rdr.link/FFY006

Ring unveils exclusive autumn and winter offers

In its pursuit of customer satisfaction and value, Ring, an award-winning player in the automotive lighting industry, has announced its seasonal offerings for autumn and winter. These deals are set to run until 31st December, with the brand promising exciting opportunities for retailers and distributors alike.

One of the highlights of Ring’s autumn and winter campaign is the introduction of its counter display unit (part number BU0200) for the Xenon 200 range. This innovation not only offers a space-saving solution for you but also elevates the presentation of the Xenon 200 bulb range. Priced at an enticing £95.00, this counter display unit presents an opportunity for retailers and distributors to reap substantial profits. By selling the bundled package at the recommended retail price, you can make an extra £189.33. The package includes five H7 Xenon200 twin packs (RX2077) and three H4 Xenon200 twin packs (RX2072).

The accolades speak volumes about the Xenon 200 range’s quality, after it clinched the coveted Auto Express Best Buy and Product Awards in 2022. Offering up to 200% more luminosity on the road ahead, according to Ring, this range enhances driver visibility. Moreover, boasting a 3700K colour temperature, Ring claimed it ensures a crisper and whiter appearance in the headlamp compared to standard bulbs.

Bulk purchases bring savings

Ring has also crafted exclusive deals for factors looking to stock up on the most sought-after bulbs. By purchasing specified quantities of H7 bulbs, you can receive additional auxiliary bulbs free of charge. The brand reported these promotions make it an ideal time to build up your

“Ring reported these exclusive promotions underscore its commitment to supporting factors, retailers, and distributors in their quest to provide top-quality automotive lighting solutions to customers.”

inventory and meet customer demands without stretching your budget.

For those seeking 10-way boxed auxiliary bulbs, Ring offers the following promotions:

● Purchase 1,000 H7 bulbs and receive 1,200 R380, 1,200 R382, and 1,200 R501 bulbs absolutely free.

● Opt for 2,500 H7 bulbs and enjoy a bonus of 3,500 R380, 3,500 R382, and 3,500 R501 bulbs at no extra cost.

● Go big with 5,000 H7 bulbs and you’ll be rewarded with a whopping 8,500 R380, 8,500 R382, and 8,500 R501 bulbs, all complimentary.

Alternatively, for those who prefer single boxed auxiliary bulbs, Ring has tailored promotions to cater to your specific needs:

● Purchase 500 H7 bulbs and receive 450 RB380, 450 RB382, and 450 RB501 bulbs free of charge.

● Double the quantity to 1,000 H7 bulbs and secure 1,000 RB380, 1,000 RB382, and 1,000 RB501 bulbs as complimentary additions.

● For the ultimate deal, purchase 1,000 H7 bulbs and enjoy a staggering 4,000 RB501 bulbs absolutely free.

However, if you see the opportunities provided by selling inspection lamps, as well as bulbs, Ring also has an offer to satisfy both requirements:

● Buy 12 RIL3800C MAGFLEX SLIM LED inspection lamps and gain 100 H7 bulbs free

● Opt 12 RIL3600C MAGFLEX TWIST LED inspection lamps get 80 H7 bulbs (R477) free

● Alternatively, purchase six RIL6100, six RIL6100Y or six RIL6100B MAGFLEX TWIST LED inspection lamps and obtain 80 H7 bulbs (R477) free!

Ring reported these exclusive promotions underscore its commitment to supporting factors, retailers, and distributors in their quest to provide top-quality automotive lighting solutions to customers. With these autumn and winter offers, Ring believes it has empowered its partners to enhance their profitability and meet the everevolving needs of the automotive industry. Act fast, as these limited-time offers are valid until 31st December.

For more information about Ring, www.rdr.link/FFY007

TALK OF THE TRADE

PMM readers, as well as fellow automotive professionals and enthusiasts, can now discover content on the magazine’s very own YouTube channel. Recently, the star of last year’s podcast episode Fighting for the Right to Repair, Neville Smith, had a Rowasher from Rozone installed in his garage – here’s the story:

“Rozone, makers of the Rowasher, started as an offshoot from the historic Rubery Owens brand; however, it certainly isn’t a company which looks backwards, as its well-known parts washer, the Rowasher, proves. The Rowasher uses bioremediation rather than chemicals to clean greasy components and tools.

“The video, which can be seen on PMM’s YouTube channel (@professionalmotormechanic) showcases the installation and use of the Rowasher. A representative of Rozone came to Nev’s Tonbridge-based workshop to install the unit and guide him in its use.”

www.rdr.link/FFY008

Sticking to the podcast theme – where, incidentally, you can also discover our own editor’s very own section – PMM News and Products Editor, Freya Coleman, hopped on a train recently to speak to Louise Baker, the woman behind Womanic: Freya said: “With women making up just 19% of the automotive industry, and even less than this actually working as technicians, I wanted to shine some light on female talent in the trade in the hope it might inspire young girls and older women alike. For this episode Louise Baker immediately came to mind; her keenness to spread the message that women have a place in the workshop coupled with her experience running her own garage business made her the perfect candidate. It also helped that we’d worked with Louise before in the magazine, in 2017 when she first opened her business.”

Louise said: “The more women that get into the trade, the more people will see that this is something that you can do. It would be wicked if you could just break down barriers and walls. It would be awesome.”

www.rdr.link/FFY009

PMM’s YouTube channel and podcast, as well Mechanex and The Blend events, all made headlines in the latest edition of our sister title, so let’s dive in:

Neil Pattemore has agreed to join the Mechanex seminar line-up. This year has been a big year for the independent aftermarket, with updates to the Motor Vehicle Block Exemption regulations, as well as the (planned) introduction of cybersecurity assurances.

Luckily, industry expert Neil is on hand once again to guide professionals through the complicated landscape of regulations and competition law.

He said: “Following a welcome revision of the Motor Vehicle Block Exemption in the UK, the Competition and Markets Authority have recognised some of the important changes in the way that vehicles are diagnosed, serviced and repaired. However, there are still important aspects that require changes in other related UK legislation to ensure that independent operators can continue to have the ability to offer competitive services and consumer choice. Without these changes in legislation, it is likely that it will become increasingly difficult and expensive for independent operators, who will become increasingly under the control of vehicle manufacturers, to the detriment of both the UK aftermarket and consumers.”

Mechanex takes place at Sandown Park on the 7th and 8th November. www.rdr.link/FFY010

PMM sat down with Garage Hive Operations Manager and the woman behind its trade event, The Blend, to find out more about what the event holds.

Dawn Metcalfe said: “The Blend started in 2019 as just an idea to gather Garage Hive users to network and speak to the team in person. Now, The Blend has grown into a conference and networking event for all UK and Irish garage owners and key staff members which is also complemented by a podcast.

“The Blend 2023 offers a wide range and choice of industry expert presentations about garage business essential information varying from “how to unlock hidden profit” to fellow garage owners’ experiences and HR topics. It also has a specially selected expo area where the guests can talk to brands, like Castrol and The Race Group, GSF Car Parts, 1 Tec Auto Hub, Pichler Tools, Micheldever, Pagid, Autogem and more. Of course, there is a choice of Garage Hive expert sessions for those interested in the software.

“Between the presentations, there are plenty of breaks to network with other like-minded garage owners and gain new perspectives on similar issues they face. This year, we are also hosting an awards dinner for which garages across UK and Ireland had the opportunity to submit their business or their staff for an award.”

The Blend takes place in Birmingham at the Eastside Rooms on Saturday 7th October.

www.rdr.link/FFY011

Remanufacturing and the cost of living enigma: Autoelectro on whether price has a part to play

The majority have become savvier; McKinsey’s September 2022 data, for example, reported that 81% of consumers had changed their shopping behaviour in response to concerns and pressures faced – but what is the public’s attitude and perception when it comes to getting their vehicle repaired?

As a remanufacturer of starter motors and alternators, founded in 1986, we have operated during tough times before, but, thankfully, we have persevered through

those challenging periods and are currently embarking on another successful chapter with sales at high levels.

We pride ourselves on providing customers with a quality product, comprehensive range, outstanding availability, and possessing premier knowledge, not to mention desirable remanufacturing facilities, all of which equate to an exceptional offering.

It is no secret: Autoelectro is a premium brand; however, given the aforementioned

factors, we are adamant that the long-term value of Autoelectro and the products it offers, is priceless and reflects excellent value for money.

Though the initial impulse may be to go for cost over everything, the trade-off for this may involve sacrificing quality, which can be

The emotive topic of cost of living has triggered consumers to question – and change – their buying habits. Autoelectro’s Harnek Bhogal explores the subject and whether remanufacturing is linked:

a false economy, as it can lead to further issues down the road. It is human nature for price to contribute to decision-making, but if that decision leads to a product failing and, consequently, higher costs of fitment and removal – not to mention time, inconvenience and effort – for the customer, is that really much of a saving?

Remanufacturing nullifies price question

It’s in this context that the relevance and value of remanufacturing cannot be overstated. Remanufacturing requires a detailed and complex understanding of the product; this expertise allows our engineers to disassemble, clean, inspect and remanufacture units to meet or exceed OE specification.

Copy products are unlikely to have the same level of engineering expertise, nor are they likely to undergo the rigorous testing for quality and reliability that our units are. This is also a key reason why we offer a standard two-year warranty on all of our products; we have such confidence in the quality and reliability of what we produce and where we believe we exceed.

Technical understanding

We have an archive of technical documents, all of which are supplied with each individual part number, to support technicians when diagnosing and/or fitting a replacement part – irrespective of vehicle age or technology under the bonnet!

For example, on a Dacia Sandero and Logan 0.9 petrol (2013-2022), we have heard of scenarios where the ignition switch/push to start button can remain in the start/on position and won’t release after the engine has started. Consequently, this means the starter is stuck in the ‘on’ position and remains engaged, which, in turn, causes the starter motor to burn out.

To support the technician – and you as

the likely conduit – with every AEY3906 supplied, there is a warning notice included in the box. This advises and shows images of what a burnt out starter motor looks like, which can help technician determine the cause of failure.

This is also a common fault on the Nissan Micra and Note 1.2 petrol (20102018) – AEY2687 is supplied with the best practice information too.

As a remanufacturer that gets to the heart of the issue and stands by the side of its customers, deciding to stick with a trusted, premium brand, like Autoelectro, clearly has its advantages.

For more information about Autoelectro, www.rdr.link/FFY012

MOTOR FACTOR

For all the latest industry news, features and business advice from the only magazine aimed solely at trade motor factors

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Maximise your reach and impact: Join Professional Motor Factor at Mechanex!

To maintain a thriving and dynamic world of automotive solutions, Mechanex is an essential event for professionals – whether based in supply, manufacture, distribution or installation! As a dedicated partner to Mechanex, taking place at Sandown Park on the 7th and 8th November, we’re excited to bring to your attention an opportunity that could propel your business to new heights!

Showcase your innovations

Present your latest products, tools, and technologies to an audience hungry for innovation. Mechanex provides a platform to demonstrate how your offerings can revolutionise repair and maintenance practices.

Networking opportunities

Mechanex is a hub of industry professionals, from garage owners to decisionmakers. Build meaningful relationships, forge partnerships, and explore collaborations that can accelerate your business growth.

Visibility beyond the event

Mechanex offers digital and traditional marketing avenues that extend your reach beyond the event itself. Benefit from pre-event promotions, media coverage, and post-event follow-ups.

Brand authority

Being part of Mechanex boosts your brand’s credibility and authority in the automotive sector. Your presence signals your commitment to the industry and your dedication to offering solutions.

Unlimited exposure

Mechanex attracts a diverse audience of industry professionals and experts. By exhibiting, you position your brand directly in front of a targeted and engaged audience that is seeking the latest products and solutions.

Lead generation

Mechanex is a prime lead generation opportunity. Collect valuable contacts and insights that can fuel your sales pipeline long after the event concludes.

Direct engagement

Connect directly with existing and potential customers. Engaging with them in person fosters trust, creates lasting impressions, and allows you to understand their needs better.

Stay competitive

Stay ahead of market trends by gauging the competition, understand market demands, and adjust your strategies accordingly.

Professional Motor Factor Editor, Tom Henman, said: “Don’t miss out on this chance to make a lasting impression and drive your business forward! Secure your exhibition space at Mechanex – whether at Sandown (it’s not too late!) or the much-anticipated, second show at Harrogate in 2024! Alternatively simply pop along to see what the fuss is all about and be at the forefront of the automotive industry’s continuous development.”

For more information about Mechanex, www.rdr.link/FFY013

Ecobat Battery: Batteries provide profit opportunities –wha tever time of the year!

It’s now three years since the country started to emerge from its forced hibernation, following the lockdown restrictions imposed during the worst of the COVID-19 pandemic. People tentatively ventured out, only to find that their cars wouldn’t start, their batteries dead from a lack of use over an extended period.

At the time, this presented the trade with a real boost as sales of replacement batteries soared. Now, a second opportunity is making its mark, according to Ecobat Battery Commercial Director, Paul Payne, as many of these are coming towards their end of their lives:

This development is expected to become even more pronounced now that the holiday season is over.

However, a difficult question that’s been raised on many occasions is that without drivers experiencing starting problems, how do they know where their car’s battery is in its lifecycle? The answer, which is a subject that has also been raised on many occasions, is to have the battery tested. Realistically, though, motorists are not going to do this proactively, so it’s down to workshops to put a battery testing regime into practice. This policy is even more important as seasons change and the increasing likelihood of some early morning frost or a prolonged cold snap.

Despite it taking just a couple of minutes, workshops rarely do a battery test, which is a wasted opportunity. Ecobat Battery, the UK’s largest battery distributor, has found, statistically, 27% of the vehicles that enter the independent workshop either need their batteries recharged or reconditioned, and a further 11% need a replacement.

What does all mean?

Almost 40% of the vehicles they service daily has a battery issue, and so it is little wonder that 40% of roadside breakdowns

are due to battery failure, which is business lost to independents and gained by the national breakdown services.

So, to encourage and assist workshops to introduce a battery testing culture, Ecobat Battery can, through its motor factor customers, provide point-of-sale support material that includes battery testing report cards, counter displays, A4 leaflets and A2 posters, which are available in a choice of Lucas, Exide, VARTA or Numax branding.

Why are they failing?

As well as stating why they shouldn’t be overlooked by workshops, it’s worth exploring why batteries discharge, particularly in cold weather, and ultimately, why they fail.

Even when disconnected, a typical lead acid SLI (starter/lights/ignition) battery will self-discharge at the rate of 0.1V per month, which means that a fully charged battery at 12.7V will be discharged to the point that it would struggle to start an engine (11.8V) in just nine months!

This natural discharge process is exaggerated when the battery is connected because it is the only source of power to the vehicle’s electrical system when the engine isn’t running, so its numerous electronic devices – clock,

alarm, remote locking mechanism – all constantly draw power, further increasing the rate at which it discharges.

Opening and closing the vehicle without driving anywhere also puts more pressure on the battery, as it can draw as much as 50A to do so. Furthermore, should there be a parasitic drain because of a problem somewhere in the vehicle’s electrical system, the issue is further exacerbated.

Winter problems

When these real-life scenarios are combined with cold weather, however, the pressure on the battery moves to a new level because, even without these ongoing issues, when the temperature drops to freezing, the battery can lose up to 35% of its power!

When it comes to why most batteries reach their end of life, it is generally due to a process called sulphation. This is a chemical reaction that takes place in the electrolyte within the battery when the voltage drops to 12.4 or below, which causes lead sulphate crystals to build up on the lead battery plates. This reduces the battery’s capacity and cranking potential and signals the beginning of its demise.

These combined effects, along with reduced car usage, means that whatever the weather, the future remains bright for the replacement battery sector!

For more information about Ecobat Battery, www.rdr.link/FFY014

Why are the tips of DENSO glow plugs grey/blue in colour?

As the colour of the tips of its glow plugs might give the impression that they are somehow not ‘new’ products, DENSO Sales Manager, Kevin Peacocke, shares why the tips have a grey/blue colouring:

DENSO is a glow plug OEM; it also supplies the independent service and repair sector. Its aftermarket range is produced on the same production lines as OE so can be relied on by automotive technicians and motorists alike.

Although this statement should be enough to reassure those with any concerns over the providence of its glow plugs, to clarify the situation and provide peace of mind for both installers and its valued motor factor customers throughout Europe, DENSO is very happy to explain why its glow plug tips have this colouration.

In common with many highly engineered products, the manufacture of glow plugs is a complex process, particularly the production of the glow tube, which, when installed, can be heated up to temperatures above 800°C within seconds. This is needed to ensure a quick and reliable start when the engine is cold, and to reduce emissions when it is running.

As this heating element is the most critical component of the glow plug and allows it to fulfil its role in the ignition system, its functionality has to be verified during the production process. It is for this reason, that at the end of the production

line, the performance of each glow plug is thoroughly tested to ensure that it is working in accordance with the given specification, including its heat-up time and the temperature it needs to reach.

It is this in-line production test that causes the glow plug’s tip to take on this

“It is the in-line production test that causes the glow plug’s tip to take on a grey/blue tone. This colouration is due to the oxidation of the metal, which is accelerated by the high temperature it is subject to during the test, but it does no harm to the glow plug, nor does it degrade its performance.

“Therefore, rather than being something of concern to technicians when opening the box, it should be regarded as a sign of reassurance, because it indicates that the glow plug they are about to fit has been tested and works according to its given specification."

grey/blue tone. This colouration is due to the oxidation of the metal, which is accelerated by the high temperature it is subject to during the test, but it does no harm to the glow plug, nor does it degrade its performance.

Therefore, rather than being something of concern to technicians when opening the box, it should be regarded as a sign of reassurance, because it indicates that the glow plug they are about to fit has been tested and works according to its given specification. It will perform as they’d expect from an OE part supplier.

DENSO’s considerable research and development investment has helped it to pioneer increasingly efficient, powerful and reliable diesel engines with minimal emissions.

DENSO Aftermarket, which naturally draws on this expertise, subsequently offers a comprehensive, OE quality allmakes glow plug portfolio – one that benefits from cutting-edge technology and provides outstanding start-up performance with extended post-heating temperatures, to deliver a complete competitively priced solution.

For more information about DENSO, www.rdr.link/FFY015

Banner Batteries and OESAA unite to share battery OE pedigree

Banner Batteries is a founding member of the Original Equipment Suppliers Aftermarket Association (OESAA). One of the key factors behind joining was the organisation’s determination and strategy to educate today’s and tomorrow’s industry. Continuing the theme of reaffirming their OE credentials, the duo have collaborated once more to share real-world insight into the fastpaced arena of battery technology.

Open the bonnet of an Audi, Aston Martin, BMW, Caterham, Lotus, Mercedes, Morgan, Porsche, SEAT, Škoda, Volvo or VW, it’s quite possible that a technician will discover a Banner Batteries unit embedded. It’s not a trade secret, of course, but the OEM conceded there was a period when a technician would open one of those vehicles and not expect to find a Banner battery inside!

It claimed it has worked tirelessly, working with distributors, technicians, and trade organisations alike, to bring the power, reliability, and innovation of Banner Batteries to the fore.

Furthermore, it has developed online systems, such as its battery

Impact of AGM and EFB

Take AGM and EFB batteries for example – absorbed glass mat and enhanced flooded batteries – Banner Batteries stated these are proven to perform both for a car and the environment. Banner Batteries has expanded both ranges over recent years; its aftermarket portfolio is the equivalent of the OE installed on a vehicle assembly line.

With the days of 12V lead-acid numbered, according to Banner Batteries, it is vital that industry professionals understand the meaning, technology and rules when it comes to selling and fitting these types of batteries.

Banner Batteries Business Development Manager, Russell Shea, said: “Although AGM and EFB have been used in high-volume vehicles since 2009, there is still a lot to learn and plenty to pass onto industry colleagues – once again, underlining the role OESAA has in our industry – such as the ‘one size fits all’ rule, which has waned.

“Simply, a start/stop car requires a start/stop battery. Should a standard battery be fitted, then it will experience damage and lose its capability to power that vehicle within

“Furthermore, an AGM powered battery can only be replaced like-for-like. If replaced with an EFB, problems can quickly occur, such as battery breakdown or complete failure. It can also cause the start/stop system to fail, which can trigger problems with air conditioning and seat heating functions.

“However, an EFB can be upgraded to an AGM, so long as the size of the unit is the same.”

What is the difference between the two?

According to Banner Batteries, leak-proof and maintenance-free AGM technology is mainly used in start/stop systems that require the highest energy and brake energy recovery – in essence, durability and performance – and, therefore, mostly used at the premium end of the market.

As Russell mentioned, an EFB can be upgraded to AGM –but is only advised if a vehicle can cope with the additional power.

finder portal, where visitors can simply enter a vehicle registration into a novel number plate shaped window to learn the relevant battery for a particular vehicle. Detailed information, like a part number, fitting instructions, capacity, power rating and even a suggested selling price, is included.

Banner Batteries committed to offering the entire package

In today’s evolving world of alternatively

fuelled vehicles, demand for more environmentally friendly batteries but more performance, battery OEMs are under more pressure than ever, which is why, according to Russell, they are working even closer with VMs:

“Banner Batteries is working with its VM partners to deliver power solutions that not only exceed automotive output requirements, but which are emission friendly. To deliver on these two fronts, the focus remains on OEMs designing,

BATTERIES & IGNITION

producing, and adapting batteries that exceed their normal life expectancy. This means using only the highest quality components, rather than producing according to cost.”

For more information about Banner Batteries, www.rdr.link/FFY016

For more information about OESAA, www.rdr.link/FFY017

“Furthermore, an AGM powered battery can only be replaced like-for-like. If replaced with an EFB, problems can quickly occur, such as battery breakdown or complete failure. It can also cause the start/stop system to fail, which can trigger problems with air conditioning and seat heating functions.”

Laser Tools introduces trio of solutions

Hand-held brake-pipe flaring tool

Magnetic tool holder set

Designed to provide a reliable and efficient solution for tool organisation, this new set (part number 8657) offers a comprehensive and convenient solution.

It includes four magnetic holders, constructed from durable Laser-blue, powder-coated steel, and equipped with strong magnets to securely attach to tool cabinets, metal storage units, or any ferrous surface. Each magnet is thoughtfully designed with a protective cover to prevent scratches.

The set includes two storage trays, perfect for organising hand tools, parts, and components: the short storage tray measures 150 x 110 x 120mm and has a load capacity of 0.6kgs; the long storage tray measures 310 x 110 x 120mm and can support a load of 1.17kgs. These trays are suitable for organising hand tools, parts, and components, allowing for easy access and efficient workflow.

The set also features a canholder designed to accommodate three aerosol cans, with seven additional holes for storing screwdrivers. A paper towel holder is also included, measuring 102 x 130 x 83mm, with a load capacity of 0.64kgs. This feature ensures that paper towels are readily accessible for quick and easy clean-ups.

This versatile item (part number 8641) is designed to effortlessly form both SAE single and double flares in 3/16” (4.75mm) copper and cupronickel brake pipes. Its compact design makes it ideal for on-vehicle use, fitting snugly in tight spaces, such as engine bays or wheel arches, during brake pipe replacements or repairs.  Not only is the tool suitable for on-vehicle use, but it is also adaptable for off-vehicle applications. This makes it a valuable addition to a workshop, providing flexibility in brake-pipe flaring tasks. To ensure smooth operation, a high-pressure punch grease is included, specifically formulated to lubricate the friction surfaces of the punch and tool.

The tool is engineered to simplify the process of forming SAE single and double flares with ease and precision. Whether on or off the vehicle, this tool is a “must-have” for the professional technician or automotive enthusiast.

Fuel pump wrench

Part number 8505 is designed bespoke for the in-tank mounted fuel pumps on Audi A4 (20022004) and A6 models (1990 to 2004).

Engineered to easily remove and refit these in-tank pumps, with its 1/2” drive compatibility, the fuel pump wrench integrates with existing socketry, enabling swift and effective fuel pump maintenance. The

Laser Tools 8505 is equivalent to OEM 3307, assuring optimal performance and reliability. Technicians are advised to refer to and follow the instructions provided by the OEM when using the fuel pump wrench, ensuring the utmost safety and precision.

For more information about Laser Tools, www.rdr.link/FFY018

Laser Tools has unveiled products designed to enhance the toolkits of professional technicians and automotive enthusiasts alike. Available now for you to stock and sell, these tools have been designed to streamline and simplify tasks.

Precision and safety paramount for Sealey with launch of air operated coil spring compressor

In the fast-paced world of automotive maintenance and repair, precision and safety are the cornerstones of success. Whether you’re selling to a seasoned mechanic or a novice technician, the right tools can make all the difference in helping them deliver a topnotch service.

That’s why Sealey is delighted to introduce its latest innovation: a 3000kg air operated coil spring compressor, designed to provide fast and secure compression of suspension coil springs, elevating efficiency and safety in the workshop.

Fast and safe compression: The RE3000 ensures swift and secure compression of suspension coil springs, thus saving valuable time during vehicle maintenance. With this innovative tool at technicians’ disposal, they can streamline their workflow, increase efficiency, and elevate the level of safety in their workshop.

Robust construction: Built with durability in mind, the RE3000 boasts a maximum load capacity of 3000kg. It is a true workhorse; it is designed to handle the toughest suspension coil spring jobs.

Safety first: Safety is one of the pillars of the automotive industry, and the RE3000 prioritises this above all else. Equipped with a safety locking guard, this compressor minimises the risk of accidents during operation. Peace of mind is Sealey’s

of the automotive industry, and the RE3000 prioritises this above all else.

with a safety locking guard, this compressor minimises the risk of accidents during operation. Peace of mind is Sealey’s priority, allowing technicians to focus on the task at hand with confidence.”

priority, allowing technicians to focus on the task at hand with confidence.

Versatile design: One size rarely fits all in the automotive world, which is why the RE3000 comes with adjustable swivel upper arm clamps and a suspension strut clamp. This versatility makes it compatible with a wide range of left and right-handed coil spring configurations and diameters.

Ease of use: The RE3000 simplifies operation with its foot pedal actuation system. This feature allows for precise control over the compression process, ensuring consistent and reliable results.

High-pressure performance: Operating at a maximum air pressure of 145psi (10 bar), the RE3000 offers efficient and effective compression. Its high-pressure performance ensures that technicians can tackle even the most challenging suspension coil spring jobs with ease.

Expand the toolkit: Sealey also offers a range of optional accessories to enhance capabilities further. The RE01 Right-Handed Yoke Small, RE02 Right-Handed Yoke, RE03 Left-Handed Yoke, and RE04 Upper Coil Spring Bracket (accessories sold separately) can complement the RE3000.

Sealey is confident the RE3000 is a true game-changer for automotive professionals, offering the perfect balance of power, safety, and versatility. Whether technicians are servicing a compact car or a heavy-duty truck, this compressor is meticulously designed to meet their needs. In an industry that continues to evolve rapidly, Sealey claimed its commitment to providing innovative solutions remains unwavering and the RE3000 exemplifies its dedication to delivering high-quality tools that empower technicians to excel in their craft.

For more information about Sealey, www.rdr.link/FFY020

“Safety is one of the pillars

Equipped