City of Hamilton Ohio, USA 345 High Street Hamilton Municipal Building Hamilton Ohio 45011
Project Andes Call Center
Project Andes Number of New Jobs.............
500+
Industry Type.........................
Call Center
Desired Location.....................
Vora Technology Park
Vora Technology Park
State-of-the-Art Class-A Office Space Vora Technology Park provides Class A office space, a secure state-of-the-art data center, and a professional incubator wing for the use of both established and growing high-technology companies, thereby providing partners and tenants the opportunity to exponentially grow their businesses. The 365,000 square foot complex offers data center space, fiber optics throughout, campusstyle walking trails and video conferencing. In 2007, Cincinnati Bell Technology Solutions (CBTS) invested approximately $60 million in the development of a new 60,000 square foot data center at the site.
Development Site Vora Technology Park Vora Technology Park was founded by Mahendra Vora, well-known serial entrepreneur, founder of Intelliseek and many other global high-tech companies and by Tim Matthews, a reputable corporate lawyer and technologist in Cincinnati. Vora and Matthews are creating a state-of-theart, thriving, high-tech community — a landmark for our region. VTP is considered to be one of the most advanced technology/ office parks in the Midwest region of the United States.
Building Information
• 365,000 total square feet • Up to 135,000 square feet available for lease • Green facility with tier II/III data centers • 101 seat call center already set up • 300 seat call center could be set up in 8 weeks • High-tech incubator • Banquet room • Conference center • Rental rate negotiable
Amenities • • • • •
850 parking spots 55-acres of natural park setting Walking trails Frontage on the Great Miami River Adjacent to Miami University-Hamilton campus
Utilities Electric Distribution: Natural Gas Distribution: Water: Sewer:
City of Hamilton City of Hamilton City of Hamilton City of Hamilton
Transportation Nearest Interstate: Nearest 4-Lane Highway: County Regional Airport: International Airport:
I-75 Distance (8 Miles) SR 4 Distance (2 Miles) Butler (3 Miles) Cincinnati (38 Miles) Dayton (52 Miles)
Hamilton Business Assistance Programs Utility Development Agreement With municipally owned and operated utilities, the City of Hamilton is not only one of Ohio’s lowest-cost providers of electricity, natural gas, water & wastewater, but is also widely acknowledged for its superior quality. The City of Hamilton is committed to working with your company from the beginning to ensure that service to the site is ample and will explore ways to control and lower utility costs as you grow.
Local Job Creation Tax Credit The City of Hamilton Local Job Creation Tax Credit Program offers eligible companies a tax credit against their local corporate earnings tax. This program is similar to the Ohio Job Creation Tax Credit, with the exceptions that the tax credit is granted at the local level and it is a non-refundable credit. Currently, by State law, eligibility for this credit is dependent upon the State of Ohio granting a tax credit through the Ohio Job Creation Tax Credit Program.
Commercial RLF The City of Hamilton’s Revolving Loan Fund (RLF) provides low interest loans for expansion projects by private, for-profit businesses occurring in Hamilton. Loans are made primarily for the purchase of machinery and equipment, although purchase, renovation and /or construction of buildings are also eligible.
Butler County Port Authority (BCPA) The Butler County Port Authority (BCPA), organized in 2005, provides alternative financing options for medium and largescale projects in Butler County. The Butler County Port Authority collaborates and partners with executives, economic development professionals, financial professionals, and the business community to encourage economic development in Butler County and Southwest Ohio. Ohio Revised Code Section 4582 provides the Butler County Port Authority with a number of tools to finance and manage projects in Ohio, including capital lease arrangements and sales tax exemption.
Hamilton Business Development Team The Hamilton Business Development Team is a cross-functional team comprised of Economic Development staff representatives with the goal of providing efficient and effective communications to businesses that are considering expanding, relocating, or startingup in the City of Hamilton. The Business Development Team concept will serve as a single point of contact and direct one-on-one communication to businesses throughout the process rather than requiring businesses to navigate a maze of multiple departments and individuals. The team streamlines the process on the City’s end as well ensuring expediency through the business review process.
PRESS RELEASE April 13, 2012 For Immediate Release
Global IT Solutions Company Coming to Vora Tech Park Hamilton, Ohio - A global information technology solutions company is initiating a knowledge processing center at the Vora Technology Park. KoncertIT is slated to begin operations on their first phase, also known as the Pilot, within the next 30 days. The Pilot will create approximately 50 jobs in the first year, paying between $10-15 per hour. KoncertIT could bring significant additional jobs to the city over the next 1-2 years subject to the initial results and success of the Pilot. KoncertIT is part of the Vora Group, a group of companies and investments concentrating on IT solutions and infrastructure with an international presence. The chairman of the Vora Group, Mahendra Vora, is a well-known serial entrepreneur, creator of the Vora Tech Park and a resident of Butler County. “We are very excited about bringing this opportunity to Hamilton. Vora Tech Park is the ideal destination for a knowledge processing center, it offers second to none technology infrastructure and the ambience to foster high productivity of our knowledge workers”, said Walt McLaren, President of Koncert IT. “We are thrilled with the support and welcome, we are getting from the officials at the City of Hamilton.” “Mahendra Vora is not only an outstanding corporate citizen, he is truly one of the most dynamic, energetic businesspersons I have ever met,” said Hamilton City Manager Joshua Smith. “Hamilton is fortunate to have him assisting our community.”
Joshua A. Smith City Manager City of Hamilton, Ohio
Utilities Electric • The City of Hamilton prides itself on its electric system’s reliability, prompt service, flexibility, and low cost. • The City’s electric system was rated in the top 5% nationally for the most reliable public power systems by the American Public Power Association. • With the City investment in hydroelectric power on the Ohio River (Meldahl and Greenup) and the newest in coal technology power generation (Prairie State), the City’s electric rates are expected to remain stable for many years to come.
Natural Gas • The City of Hamilton’s Department of Gas & Water distributes natural gas throughout the City. • The City’s primary low-cost competitor in Southwest Ohio is Duke Energy. • The City of Hamilton is one of the lowest cost natural gas providers in the State of Ohio and has been so over the last several years.
Construction at Meldahl Hydroelectric
Water • The City of Hamilton’s Department of Gas & Water operates two water treatment plants and distributes water to customers inside and outside of the City. • The source of the City’s water supply is the Great Miami Aquifer, one of the best and most plentiful sources of water in the U.S. • In 2009, the City’s water received the Gold Medal at the 2009 Berkeley Springs International Water Tasting competition, rated as “The Best Tasting Tap Water in the Nation” in blind taste testing. Hamilton water was also rated “Second Best Tasting Water in the World” at this competition, which is the oldest and most prestigious water tasting international competition. • Hamilton’s water rates are competitive with other providers in Southwest Ohio, with rates ranking eleventh lowest out of sixty-eight jurisdictions. • Hamilton’s rates are approximately $62.40, based upon consumption of 3,000 cubic feet over a three-month period.
Powerhouse for Hamilton Municipal Electric Plant
Wastewater/Water Reclamation • The City of Hamilton’s Water Reclamation Division is administered through the City’s Public Works Department. • The City’s Water Reclamation Plant was designed to handle a variety of industrial flows due to the tradition of manufacturing in Hamilton. • Hamilton’s water reclamation rates are competitive with other providers in Southwest Ohio, ranking twenty-third lowest rates out of sixty-three jurisdictions.
South Hamilton Water Plant
Work Force Every company wants to employ the very best people. When you locate your business in Hamilton, you will have access to more than three million workers with various skill levels who live in the Greater Cincinnati and Greater Dayton metropolitan areas. There are approximately 30,000 Hamilton residents eligible for employment and roughly 189,400 eligible employees living in Butler County. Hamilton also draws employees from several Ohio counties, include Hamilton, Montgomery, Warren, Preble and Clermont counties, as well as the states of Indiana and Kentucky.
20 Min
30 Min
2010 Employed Population 16+ by Occupation Total
32,744
161,292
White Collar
60.3%
66.8%
66.0%
Management/Business/Financial
14.3%
16.0%
15.4%
Professional
19.8%
24.0%
24.7%
Sales
11.1%
11.9%
11.5%
Administrative Support
15.1%
14.9%
14.4%
Services
16.4%
14.4%
15.8%
Blue Collar
23.3%
18.8%
18.1%
Farming/Forestry/Fishing
0.1%
0.1%
0.1%
Construction/Extraction
5.7%
3.8%
3.7%
Installation/Maintenance/Repair
3.0%
3.0%
2.9%
Production
7.4%
6.3%
6.0%
Transportation/Material Moving
7.2%
5.6%
5.4%
Total
28,779
148,319
Did not Work at Home
98.0%
97.6%
97.2%
Less than 5 minutes
2.1%
2.3%
2.4%
5 to 9 minutes
10.0%
8.7%
9.4%
10 to 19 minutes
29.9%
30.4%
30.9%
20 to 24 minutes
16.9%
17.7%
18.2%
25 to 34 minutes
20.5%
21.4%
21.8%
35 to 44 minutes
6.7%
7.0%
5.8%
45 to 59 minutes
7.5%
6.6%
5.2%
60 to 89 minutes
2.8%
2.2%
2.0%
90 or more minutes
1.7%
1.3%
1.4%
Worked at Home
2.0%
2.4%
2.8%
Average Travel Time to Work (in min)
24.3
23.6
22.8
Total
32,747
161,293
Agriculture/Mining
0.3%
0.2%
0.2%
Construction
7.1%
5.1%
4.8%
Manufacturing
15.6%
15.0%
13.4%
Wholesale Trade
3.2%
3.9%
3.6%
Retail Trade
11.8%
12.1%
11.4%
Transportation/Utilities
5.5%
4.5%
4.1%
Information
1.3%
1.6%
1.7%
Finance/Insurance/Real Estate
7.6%
8.1%
7.7%
Services
44.5%
46.3%
49.7%
Public Administration
3.1%
3.1%
3.3%
2000 Workers 16+ by Travel Time to Work
Workforce Talent Statistics Call Center - Customer Service Representatives Data for SW Ohio Candidate Supply • 5,000 individuals with Call Center-specific Customer Service Representative Skills • 20,000 with general Customer Service Representative skills Average Salary Range • Bill & Account Collectors • Customer Service Representative
Drive Time 10 Min
$16.35 per/hr $16.40 per/hr
Resume Skills (with in 20 mile radius of Butler & Hamilton County) • Customer Service/Support 1,347 • Call Center 1,161 • Sales 783 • Problem Solving Skills 498 • Telephone Skills 487
2010 Employed Population 16+ by Industry
Work Force Inflow/Outflow Report - Butler County Selection Area Labor Market Size (Primary Jobs)
2010 Count
Share
Employed in the Selection Area
122,502
100.0%
Living in the Selection Area
146,300
119.4%
Net Job Inflow (+) or Outflow (-)
-23,798
-
Living in the Selection Area
146,300
100.0%
Living and Employed in the Selection Area
55,444
37.9%
Living in the Selection Area but Employed Outside
90,856
62.1%
Employed in the Selection Area
122,502
100.0%
Employed and Living in the Selection Area
55,444
45.3%
Employed in the Selection Area but Living Outside
67,058
54.7%
External Jobs Filled by Residents
90,856
100.0%
Workers Aged 29 or younger
21,508
23.7%
Workers Aged 30 to 54
53,779
59.2%
Workers Aged 55 or older
15,569
17.1%
Workers Earning $1,250 per month or less
18,518
20.4%
Workers Earning $1,251 to $3,333 per month
31,300
34.5%
Workers Earning More than $3,333 per month
41,038
45.2%
Workers in the "Goods Producing" Industry Class
14,735
16.2%
Workers in the "Trade, Transportation, and Utilities" Industry Class
21,524
23.7%
Workers in the "All Other Services" Industry Class
54,597
60.1%
Internal Jobs Filled by Outside Workers
67,058
100.0%
Workers Aged 29 or younger
16,376
24.4%
Workers Aged 30 to 54
39,179
58.4%
Workers Aged 55 or older
11,503
17.2%
Workers Earning $1,250 per month or less
13,768
20.5%
Workers Earning $1,251 to $3,333 per month
25,119
37.5%
Workers Earning More than $3,333 per month
28,171
42.0%
Workers in the "Goods Producing" Industry Class
14,264
21.3%
Workers in the "Trade, Transportation, and Utilities" Industry Class
20,701
30.9%
Workers in the "All Other Services" Industry Class
32,093
47.9%
Internal Jobs Filled by Residents
55,444
100.0%
Workers Aged 29 or younger
12,635
22.8%
Workers Aged 30 to 54
31,985
57.7%
Workers Aged 55 or older
10,824
19.5%
Workers Earning $1,250 per month or less
12,231
22.1%
Workers Earning $1,251 to $3,333 per month
22,321
40.3%
Workers Earning More than $3,333 per month
20,892
37.7%
Workers in the "Goods Producing" Industry Class
11,288
20.4%
Workers in the "Trade, Transportation, and Utilities" Industry Class
11,614
20.9%
Workers in the "All Other Services" Industry Class
32,542
58.7%
In-Area Labor Force Efficiency (Primary Jobs)
In-Area Employment Efficiency (Primary Jobs)
Outflow Job Characteristics (Primary Jobs)
Inflow Job Characteristics (Primary Jobs)
Interior Flow Job Characteristics (Primary Jobs)
Quality of Life About Hamilton Here in Hamilton we are striving to increase the well-being of our community. To do this, the Hamilton community has addressed the growing concerns of environmental sustainability through infrastructure improvements, the maintenance of high level recreational & entertainment activities for our citizens to enjoy, and dedicated K-12 and higher learning educational institutions.
Environment
Hamilton City Hall and Butler County Administration Buildings
Environmental concerns are a growing phenomenon and their associated problems have become immense. To remedy these concerns, the City of Hamilton has undertaken several initiatives aimed at the conservation and sustainability of the natural environment. The City of Hamilton has been forward thinking for years in regards to generating clean, renewable power. Whether it is the use of hydroelectric power (62% of the City’s Electricity by 2014) or the use of inexpensive natural gas, the City of Hamilton is committed to a sustainable, bright future.
Lentil Park downtown Hamilton
Recreation The City of Hamilton has focused on encouraging activity of Hamiltonians while promoting healthy lifestyles. Hamilton also has over 1,300 acres of beautiful park space that range from urban pocket parks furnished with sculptures to large regional parks, such as Joyce Park, laden with youth sporting events and hike/bike trails. The centerpiece of Hamilton’s park system, RiversEdge Park & Amphitheater, began construction in the Spring of 2012 with phase 1 scheduled for completion in the Fall of 2012. Bisecting Hamilton is the Great Miami River which lends itself to many unique recreational opportunities that range from boating and fishing to kayaking and crew.
Columbia Bridge over the Great Miami River
City of Hamilton Ohio, USA 345 High Street Hamilton Municipal Building Hamilton Ohio 45011
Entertainment On August 16, 2000, Ohio’s governor declared Hamilton, Ohio as the City of Sculpture. Hamilton has scores of sculptures dotting public spaces throughout the City as well as the worldrenowned 265 acre Pyramid Hill Sculpture Park & Museum. The Fitton Center for Creative Arts is a not-for-profit community arts center featuring a diverse offering of programs, including visual and performing arts classes, exhibitions, entertainment, and theater productions for all ages. A gift to the community to celebrate Hamilton’s bicentennial in 1991, it opened in 1993 and nearly doubled in size with the addition of the Carruthers Center for the Arts and Technology ten years later. The Fitton Center is in the ArtsWave network of area arts organizations.
Education In the Hamilton community, education is a priority. Twenty-four colleges and universities, six branch campuses, and seven community colleges with career and technical curriculums are located in the greater Hamilton region. Hamilton, in addition to being home to two higher education facilities (Butler Tech and Miami University-Hamilton), has benefited from a strong and dedicated public school district.
Sculpture in front of the Fitton Center for Creative Arts
The Hamilton City School District has worked diligently over the past ten years to construct 10 new schools and renovate two additional schools. The state-of-the art-buildings use materials that are hypoallergenic and environmentally safe and offer the latest in educational space and technologies to support and enhance classroom instruction. The dedication to enhance economic development has not only acted as a source for community pride, but also speaks to the future success for all students. Miami University, Hamilton Campus
Joshua Smith................................... P. City Manager
E.
513-785-7004 smithja@hamilton-oh.gov
Jody Gunderson............................
P.
513-785-7070
Economic Development Director
E.
gundersoj@hamilton-oh.gov