Hampshire IT Schools Autumn 2010 by Hampshire County Council

Hampshire IT Schools formerly

EdICT NEWS

Autumn 2010

A time for change It’s goodbye to EdICT on page 2 But hello to our new podcast on page 3 Read about the new SLA on page 6 See the new projects to benefit schools, on page 8 Learn what’s new in SIMS on page 10 DISTRIBUTIO N LIST: Hea d t e a c h e r | S e n i o r L e a d e rs | Te a c h i n g S t a ff SIMS Manager | A d m in Of f ic er | I C T C o - o rd i n a t o r | I T S t a f f | C h a i r o f G ove rnors

www.hants.gov.uk

2 Hampshire IT Schools Autumn 2010

Contents 2 2 3 4 6 6 7 8 9 14 15 16 17 18 19 19 20

A farewell to EdICT Netbook winner The IT Engine Hampshire Wizkid The new SLA 2011-14 IT handover in Andover Smartphones Project update SIMS Matters HPSN2 Pilots in the cloud Keeping your data safe Stories from long ago Training for all Mounting a conference Meet us at these events The training calendar

Read previous issues online at www.issuu.com/HampshireIT

Credits (1) flickr.com/marilynjane* (3) Library of Congress, Prints & Photographs Division LCF8-18331 (4) Drawings from www.bartley.hants.sch.uk (6) Courtesy of Ann Turnbull (7) Ed Budd (8) Courtesy of the National Library of Medicine (16) flickr.com/laszlophoto* (17) El Bibliomata: flickr.com/fdctsevilla* * Used under a Creative Commons licence.

Contact For queries specifically about this newsletter, please contact Sue Allen 01329 316100 sue.allen@hants.gov.uk © Hampshire County Council

A farewell to EdICT In the Spring 2010 issue of EdICT News we mentioned that Hampshire County Council was undertaking a Corporate Services Review of its IT services. That review is now complete and the result is the formation of Hampshire IT, which will replace EdICT. Hampshire IT is a single IT department within Hampshire County Council which will be responsible for the planning, procurement and delivery of all IT services, bringing together and strengthening departmental and corporate responsibilities. Over the next five months you will see the name EdICT replaced by Hampshire IT. The EdICT brand will finally be retired at the end of March. Then in April the new Service Level Agreement between schools and Hampshire IT will come into force (see page 6).

Winning at the ICT Conference On 7 July, IT staff from Hampshire schools converged on Everest Community College in Basingstoke for our annual ICT Conference (see page 19). This was a great opportunity for us to catch up with schools. Visitors to our stand were invited to enter a prize draw to win a Samsung NB30 netbook, kindly provided by Stone Computers. The lucky winner was Ann Squires from Shamblehurst Primary School, Hedge End (shown here receiving the netbook from Senior IT Consultant Ross Turnbull). Ann’s school was considering investing in some netbooks so this has provided her with the perfect Read about the ICT Conference opportunity to see how this type and find out about upcoming of device can be used to support events on page 19 classroom activities.

This publication is available in large print, in Braille, on audio tape or disk. Please contact the IT Help Desk on 01962 847007 if required. htt p:/ /i ntranet. hant s . gov. u k/i c t i n s c h o o l s | I T H e lp D e sk 0 1 9 6 2 8 4 7 0 0 7 | e dic th e lp @h a n t s. gov. uk

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The

I.T. Engine A podcast for schools from Hampshire County Council Hampshire IT has launched a podcast about IT in schools; it’s free and easy to listen.

What is a podcast?

A podcast is a series of audio or video files that are released regularly and can be downloaded onto your computer or mobile device. In our case, it’s an audio file, like a radio show, discussing IT issues relevant to schools. In the first show presenter Ian White discusses the past, present and future of SIMS with Renate Tracy, our MIS Consultant.

How can I get it?

The easiest way is to visit education.hants.gov.uk/podcast - click ‘What is a podcast?’ for instructions on how to listen. Or, if you have iTunes installed, visit the iTunes Store and search for ‘Hampshire County Council’ - you’ll soon find us.

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HAMPSHIRE WIZKID

In April we were visited by Ofsted. One of the areas that particularly impressed the Ofsted team was Hampshire Wizkid and its impact on many of their judgements. Ofsted included this comment in their final report:

“

By Wendy Smith and Karen Blencowe from Bartley CE Junior School

The school has developed strong and well-used provision for ICT, for example in conjunction with the local authority the school has successfully introduced a virtual learning platform called ‘Wizkid’. This effectively enables pupils and parents to access work and information online, both at school and at home.

In this article we have highlighted how our use of Hampshire Wizkid at Bartley has contributed to each of the judgements.

How Wizkid affects Ofsted outcomes Feeling safe and safeguarding procedures Our school has a very strict code of conduct for the use of Wizkid, and all computer use. This area was graded outstanding by Ofsted because Wizkid provides a safer alternative to Facebook, MSN and other social networking sites. At the beginning of Year 3, the parents sign a consent form and pledge that they will support their child in the use of a computer at home and encourage safe use of the internet when not in school. The children learn the rules for keeping their data and identity private at a school level and how this applies to social networking sites and internet use outside of our safe VLE. We are able to effectively monitor the use of Wizkid through the teacher and admin controls in a way that is not always possible in other situations. The children and parents can be confident that they are completely safe and secure. Our parents were appreciative of the meeting we held at the launch of Wizkid in our school, where they could ask questions and discuss the implications of its use, as well as make suggestions for the things they would like to see.

Equality of opportunity Wizkid provides a medium for all individuals, regardless of ability, location (as long as the internet is present!) or age, to learn independently and interact with other learners and teachers. Using the individual

access rights function, we were able to set up folders for individuals with specific needs. In particular, traveller children have benefited through being able to access the curriculum even when not in school, completing activities set up specifically for them. They have been able to communicate with their teacher and get feedback about their work. Additionally, children with long-term absence due to sickness or travel have been able to keep in touch with teachers and classmates through messaging, chat rooms and discussions. For pupils who do not have access to a computer with internet at home, additional access is allowed in school. Finally, the involvement of Wizkid with vulnerable children has been very useful. This has been particularly apparent through the contributions that quieter children have made to discussions on Wizkid.

Contributing to the school and wider community Wizkid has been a fantastic tool for bringing the different groups of our school community together. Recently our kitchen sought the views of the children regarding a menu change. Children and staff from all year groups took part in a whole school discussion to present the kitchen with a balanced view of the new menu. Discussions and the messaging tool were used for children in the lower classes to seek advice from older

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HAMPSHIRE WIZKID

pupils. Likewise, older pupils have been able to present information to younger children. For example, Year 6 made radio adverts to inform the Year 5 pupils about their upcoming residential. This year, we will be conducting a survey through Wizkid to gauge the children’s understanding of different communities; this links to our main School Improvement target.

Curriculum Wizkid has been inspirational in enhancing our curriculum in so many different areas. We have used the file activity countless times to create links to video, audio and website clips that we use as a stimulus for learning. Our school server has benefited as a result from not having to store large amounts of files and data (although we do have backups elsewhere). When sharing work and ideas in Art, the gallery activity is invaluable in providing children with the opportunity to see what other children have created, and show their parents at home. Teachers can access work from previous years as an exemplar of the standard of work expected. In the past, we have recorded film and sound clips of drama, dance and gym and uploaded these to the gallery. Their peers are easily able to comment on and rate each entry and children can evaluate their work too. The discussion tool has been used in a variety of ways for homework tasks, to generate a debate and for drama activities and character writing. Children are far more inspired by the use of Wizkid and a computer than they are by a piece of paper, and are learning important and relevant skills alongside.

Economic wellbeing and attendance As we mentioned before, the Ofsted team were especially interested in the provision for travelling children and other vulnerable groups. As well as the individual work folders, each traveller child is asked to complete a timetable to demonstrate that they are working for two hours each day and this can be recorded on our attendance records as educated offsite rather than absent. During the school’s ‘snow days’, work was provided via Wizkid so that the parents, children and teachers could keep in touch with their learning. As our world (and therefore the children’s futures) is becoming more technologically advanced, the skills needed to prepare the children are directly

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promoted through the use of Wizkid. Through the assignment activity, our children regularly upload and share documents, using other computer programs as a result.

Engaging with parents and carers Pupils at our school enjoy many theme days, trips and residential visits. It is not always convenient for pupils to take photos, nor for all parents to accompany their children. Following a special day, we upload photos to the gallery so that children can share the experience with people at home. This has also been a useful way of sharing work. Unless a member of a gym club, parents rarely get to see their child perform a gymnastic routine. We have uploaded video clips of gymnastics to Wizkid, which enables parents to celebrate that aspect of their child’s school life. Feedback from pupils and parents has shown that homework on Wizkid is much more popular than written homework, and parents have far fewer battles over its completion! Furthermore, we have many activities on Wizkid, which children access at home to support and enhance their learning.

In conclusion ... We feel strongly that Wizkid has contributed in so many different ways to our school and our pleasing Ofsted report, and some of these cannot be demonstrated in a written account. There are also many other Ofsted judgements that are supported through Wizkid indirectly such as assessment, attainment/progress, embedding ambition, care guidance and support, and behaviour. We are continually developing ideas and uses and the children are excited about getting started on it again! We are more than happy to share our experiences and ideas if anyone should wish to get in contact with us. We hope you get as much enjoyment from it as we do.

A big thank you to Karen and Wendy for this most interesting and useful article. Visit the school’s website at: http://www.bartley.hants.sch.uk And as always you can read more about Wizkid at http://intranet.hants.gov.uk/ictinschools/wizkid

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The new SLA for 2011-2014 Y

ou should already have received a printed copy of the new Hampshire IT Service Level Agreement. It covers 1 April 2011 to 31 March 2014, but you will still be able to adjust your options each year. This is the successor to the EdICT SLA. It includes key IT developments from the last 12 months and also has the flexibility to include new services as and when they are implemented. There is one significant difference between the current and the new SLA: the support that we will offer will now be unlimited (subject to a fair use policy). There will be no more deciding how many hours you need to purchase, you just have to decide whether you want support or not. You can still opt for just the licence or choose to add the support as well. The SLA is designed to give schools maximum choice and flexibility.

You have until 17 December to complete your options on the online calculator and there is an option for you to print off different scenarios to take to your governing body. Once you have agreed on the options you wish to subscribe to, enter them onto the online calculator and press the ‘send’ button. We will take each school’s number on roll from the January PLASC to arrive at the final charge and schools will not be debited until the new financial year. Visit the SLA page on the ICT in Schools intranet: http://intranet.hants.gov.uk/support_sla If your school hasn’t yet received its printed copy, or if you have any queries, please contact the IT Help Desk on 01962 847007 or email edicthelp@hants.gov.uk.

IT handover for T school in Andover Chris Packham was the guest speaker and also worked with the children during the day

he official opening of Abbott’s Ann CE Primary School in Andover took place on 9 July 2010. In attendance were the late Cllr David Kirk, TV presenter and wildlife expert Chris Packham, and the Right Reverend Michael Scott-Joynt, Bishop of Winchester, as well as many parents and governors. From an IT perspective, this was the culmination of work which had been going on since 2008. Hampshire IT’s Consultancy team worked with the school and with third party suppliers to deliver the schools’ IT: from discussing what the school needed, deciding the location and number of networks ports and wireless access points, through to the final specification of the hardware and its installation. The school now benefits from a range of IT to support its teaching and learning, including a number of iPods, Apple Macs, netbooks and even Nintendo DSis, as well as the usual mixture of workstations and laptops. In general, the project went smoothly, apart from one or two last minute snags. It was fantastic to see the children using some of the technology on opening day, and we’re sure they will benefit from this investment for years to come.

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SMARTPHONES just got

SMARTER If you have an individual OWL email account, your personal smartphone can now access your work emails and calendar

ampshire IT has extended the Hantsnet Mobile Service to schools. This will let school staff use their own smartphones to connect to their work email, contacts and calendar, bringing flexible and mobile working options to many more staff. You will need: • an individual OWL account • a modern smartphone which is compatible with Microsoft Exchange to synchronise to Outlook • a personal phone contract for call and data charges. There is no additional service charge to connect to the service for you or your school. However, we will not reimburse you for any data charges incurred, so if you are in doubt about the amount of data you can download please contact your network operator. Using the service, you will be able to: • keep an eye on your calendar when you’re on the move • write new email, or read and reply to email • access contact details in the corporate Outlook Directory • receive helpful calendar reminders anywhere How do I apply? Before you can join this service, you will need to complete an application form and sign up to Hampshire County Council’s mobile phone user policy. This has to be endorsed by your Headteacher. Your device must also autolock and require a PIN code to gain access.

Which phones are compatible? Many different smartphones can synchronize with Microsoft Exchange. These mobile phones can run operating systems such as Apple iOS, Windows Mobile, Symbian, Palm, or Nokia. Look for phrases such as ‘Exchange compatible’ or ‘Microsoft ActiveSync compliant’ etc. Given the huge range of smartphone handsets, we are only able to supply a list of manufacturers who have compatible smartphones: Apple iPhone Nokia (Eseries) Sony Ericsson (some newer models) Palm (Windows Mobile or Palm OS) Motorola (newer models) Symbian (open standard operating system for mobile telephones)

Read more about the service on this page: www3.hants.gov.uk/personal-smartphones To order, follow the instructions at: http://intranet.hants.gov.uk/hantsnet-mobile If you have any problems, contact the IT Help Desk on 01962 847007 or email edicthelp@hants.gov.uk. htt p:/ /i ntranet. hant s . gov. u k/i c t i n s c h o o l s | I T H e lp D e sk 0 1 9 6 2 8 4 7 0 0 7 | e dic th e lp @h a n t s. gov. uk

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Project update

As in schools, the autumn term brings new beginnings at Hampshire IT. A number of key projects will conclude this term, the cloud email and web applications project will enter the pilot stage and a programme of work will be developed to change the shape of school networks as we know them. Hampshire Wizkid The new contract with Studywiz UK was signed in August and from this term Hampshire IT is also supporting Southampton schools in their use of the software, increasing opportunities for collaboration. The upgrade to version 9.4.4 will have happened over half term. Bundled with the release are two major new features aimed particularly at Hampshire infant and special schools’ requirements, though probably useful to all age ranges. These are an online sound recorder and integration of Widgit symbols. The online sound recorder gives users the ability to record and insert MP3 files into any location where they can use the full rich text editor. We are trialling Widgit symbols, which increase the accessibility of written text, giving readers of all literacy levels greater access to information. For more details see: http://www3.hants.gov.uk/wizkid-944 Centrally Hosted SIMS and SQL 2008 A fantastic effort from schools and IT teams means that we are on target to ensure that all schools are upgraded to SQL 2008 by November, when support will be withdrawn for SQL 2005. Many primary schools are now enjoying the benefits of SIMS being backed up centrally and a reduction in the amount of time spent managing upgrades from Capita. Cloud email and web applications We’ve been doing work over the summer and autumn to prepare the IT infrastructure for the cloud project, and the pilot schools will soon go live. See page 15 for full details.

Hosted School Service The Hosted School Service will enable schools to spread the cost of IT, whilst supplying and maintaining hardware and software as technologies change. Features of the service include automatic updates to core software, secure data backup and remote access for staff and pupils. As with many of our new services, the Hosted School Service will ultimately enable creative, collaborative and personalised learning opportunities for Hampshire’s children. The summer holiday was a busy time for our team working on the pilot at The Westgate School. They converted an ICT suite into a temporary computer build factory and began installing Windows 7 and Office onto all the school’s computers. At the same time the network configuration was optimised, printers connected and new servers installed and configured. Our first key deadline was to be ready for exam results day, 23 August, and in conjunction with school staff we were able to achieve this. When the new term started the system was accessed by all staff and pupils. The initial response was enthusiastic, and the combination of the new equipment and Windows 7 has proved very popular. In September we rolled out remote access to staff and students, enabling them to access programs and files from outside the school as necessary. In the period leading up to half term we supported the onsite IT team in completing the remaining parts of the project.

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SIMS MATTERS

Schools Data Feed

ampshire County Council needs accurate and regular pupil information from schools to track and profile its vulnerable children in real time. Last term the Children’s Services Department Management Team approved procurement for an automated Schools Data Feed system. The new solution, using extractor software, was successfully rolled out to all schools with Looked After Children on their roll. It has replaced the previous third party service, Welfare Call, for collecting attendance data on Looked After Children. We are pleased to report that the process is now working very well and the data is arriving in our central system within 30 minutes of being input and automatically collected from your school’s management information system.

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Poor attendance is one of the reasons some Looked After Children underachieve, so it was crucial this implementation was successful. To maintain these improvements all schools with Looked After Children will need to continue to make sure that: • all Looked After Children have been set up correctly on SIMS • the attendance mark for those Looked After Children is recorded on SIMS twice a day: before 10.00am for morning registration and before 2.30pm for afternoon registration. We were also conscious that the process needed to be faster, more accurate and lead to an overall improvement of processes. Jo Baldwin from Fawley Infant School said “I thought sending attendance information about our Looked After Children to the County was going to cause lots of work, so I was really surprised and pleased when I realised that all I had to do was input the attendance mark into SIMS by a certain time each day”. If we continue to work together we are one step closer to realising the vision of making Hampshire a better place for children and young people, where all of them, including those who are vulnerable or disadvantaged, have the best possible start in life. Updates will be posted on the main project page: http://intranet.hants.gov.uk/ictinschools/sdf

This time it’s Personnel I

t is essential that, as a minimum, basic details of employees (specifically teachers and any other members of staff who take classes) are entered into the Personnel module. This is important because a number of schools have introduced registration in the classroom with teachers or teaching assistants marking the register directly into SIMS. To do this, details of those staff must be entered into Personnel so that a user ID and password and relevant access rights can be created. Teachers can be allocated to their correct registration group and, where appropriate, timetabled accordingly. The same principle applies where teachers enter assessment data directly into their marksheets. User IDs and passwords are also created for Hampshire Wizkid, Centrally Hosted SIMS and SIMS

Learning Gateway from the information held within the Personnel module. The information will also be used for future services, such as the cloud computing and web apps project (see page 15), so it’s critical that it is accurate and up-to-date. Although the School Workforce Census is completed on behalf of schools with information from SAP each year, curriculum data just for secondary schools is also required for all teachers and some teaching assistants. This data is collected from SIMS. Although this may appear to be duplication of effort as you also need to update SAP, it’s essential for the correct use of SIMS and for other central services. We are working closely with HR to explore ways to reduce the burden for schools where possible.

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SIMS MATTERS

What’s new in SIMS?

In the last few months there have been many improvements and new features added to SIMS to enhance the experience for teachers in the classroom, for senior leaders, students and school administrators. Just in case you have missed the information supplied in our upgrade release notes, here is a brief introduction to some of the enhancements...

SIMS Learning Gateway: new pupil page for parents In the latest upgrade to the SIMS Learning Gateway site, the ‘My Children’ link for secondary schools has been redesigned and is now called the ‘My Children Dashboard’. This new look contains active elements including news items from the home page and parent front page, rolling information on the child’s attendance and behaviour and any recorded incidents from the previous seven days. Early feedback is that the new features are much more suitable and user friendly for parents.

SIMS Learning Gateway: Displaying Cover

SIMS Attendance: Meal List Report

Secondary schools can choose to display the classes that a member of staff has been assigned to cover as well as show a member of staff who is covering a lesson for them. This is not switched on by default so the display will need to be set in a teacher’s My Planner web part, a teacher’s Teacher Timetable web part, or both.

The Spring 2010 upgrade includes a Meal List report, enabling all schools to provide the school kitchen with the number of pupil/students who require school meals and a useful register. It’s possible to include other meal types in the report, such as Packed Lunches or Home. This report is accessed from Reports | Attendance | Selected Pupil/Student Reports | Meal List Report Two versions are available: Summary and Detailed, which lists names, Year and Registration Group, Meal Code, Attendance Mark and eligibility for Free School Meals.

Managing Diplomas in SIMS Exam Organiser The Managing Diplomas functionality in Examinations Organiser was provided with the SIMS Summer 2010 Release. It’s designed to support schools to implement diplomas for 14-19 year olds. We are investigating the value of this new functionality and also the government’s intentions for diploma delivery, and will report the outcomes to secondary schools in the near future.

For more information, please refer to Section 7 of ‘Usage notes - HPSN SWAN Schools’ at http://intranet.hants.gov.uk/sims-spring2010 Detailed information is provided in Producing Selected Pupil/Student Reports chapter in the Producing Attendance Reports in SIMS handbook.

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SIMS MATTERS

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The SIMS Documentation Centre is a really useful resource to find information about new and existing features in SIMS. It can be accessed by clicking the Documentation button on the SIMS home page; once launched it provides access to handbooks, mini guides, help sheets and quick reference sheets, together with the reporting catalogue and yearbook. Online help can be accessed by pressing F1 or clicking the relevant Help button.

New academic reporting and timetable printing The SIMS Spring Upgrade 2010 brought a new academic reporting area with useful features for primary school pupil and registration lists and secondary school Nova replacements: • Go to Reports | Student/Pupil List • Select from one of the following options: › General Student List › Class List [Secondary Schools only] › Registration Group List For secondary schools, this replicates and enhances some of the Nova T4 routines. Also, the Student Analysis routines have been reproduced by selecting Reports | Student Analysis Report. The Autumn 2010 release includes functionality to view and print a wide variety of timetables from within SIMS. Advanced formatting options are also available. Timetables can now be produced for staff, student, rooms and non-class codes, plus a range of timetables including Free Staff and Subjects. Those familiar with Nova T4 will no doubt be pleased with the many similarities between the old and the new versions and will see a considerable number of additions. The ability for individual users to view the data in particular fields is determined by

their user permissions as defined in System Manager. Nova T4 is due to be switched off shortly, so you should consider moving to SIMS Reporting as soon as possible.

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SIMS MATTERS

Online reporting to parents for primary and special schools W

e are all aware that the educational landscape is likely to change significantly as the government continues with its plans to change schools and the way they are organised and supported. At the time of writing, it’s too early to say if the Online Reporting expectation will be made optional, particularly in primary schools. That said, there was never a statutory requirement to report to parents online anyway - Becta could only ever recommend that schools follow this route. However, this doesn’t alter our belief that positive partnerships with parents make an important difference to children’s education and well-being, and that technology has an import role to play in communicating information and reporting to parents. There is also government research to support this belief and the Association of School and College Leaders continue to strongly support the concept. Ofsted It may also be worth mentioning here that the Revised Ofsted Framework includes a measure of the effectiveness of the school’s engagement with parents and carers. So inspectors will be looking for evidence that there is a regular exchange of information and a dialogue with parents before a school can achieve an ‘outstanding’ grading for that area. Again, information is emerging to say that changes to the inspection process are imminent so this could also change. Data management While we continue to plan for online reporting, primary and special schools (and Hampshire County Council) will need to look at how existing data and systems can be used. Schools already collect and manage a range of information about pupils using SIMS, and primary schools use Hampshire Wizkid for curriculum aspects and learning resources. By streamlining data management into an integrated information system, schools can enter data once and use it many times; this makes best use of their

investment and supports the concept of a fully Managed Learning Environment. Any online reporting solution would therefore sensibly integrate with and complement current strategic systems and technologies including Wizkid, Centrally Hosted SIMS and the cloud computing project (see page 15). As with any move to new ways of working, schools will need to consider their own capacity and individual setting to implement online reporting. Changes and investment will be needed, but research shows that schools which are already using technologies in this way have experienced long-term time-saving benefits for staff, efficiency savings, and improved engagement with parents. Overall, this can only contribute to whole school improvement. SIMS Learning Gateway To meet the secondary school deadline of September 2010, Hampshire IT successfully implemented the hosted SIMS Learning Gateway. This solution has the benefit of providing remote and classroom access to SIMS for an unlimited number of users. There has been plenty of positive feedback, with students and parents gaining live access to information about assessment results, learning targets, attendance, behaviour and rewards. Participating schools are now eagerly awaiting the next upgrade which has the facility to upload student reports online and make significant savings on their printing costs. Into the future Primary and special schools can choose their own software solutions, but of course they will need to consider security aspects, the total cost of ownership, and interoperability with existing services. We are currently reviewing the business case for procurement of a Hampshire primary and special school solution with the existing target date of September 2012 in mind; we’ll provide more details as the project proceeds and the government’s intentions are clarified.

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SIMS MATTERS

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Third party products and Centrally Hosted SIMS

any schools use third party software which connects in various ways to SIMS. Historically, schools have made independent purchasing decisions and usually receive their upgrades and software support directly from these suppliers. So most of these applications are not supported by Hampshire IT. By the end of the year, SIMS will be hosted centrally for nearly all Hampshire primary schools. This poses a real challenge because there are a wide range of systems that may not function as expected in the central environment or could introduce data security or data protection risks. Some of these products don’t have a direct link to SIMS and can remain on the school’s local server and continue to be maintained by the school. Nevertheless, as schools retain responsibility for using third party products irrespective of where the SIMS data is hosted, Hampshire IT takes the security of schools’ data very seriously. One particular issue seems to be that with some of

these systems the data from SIMS is in effect taken off site electronically to a third party company; this raises questions about how this fits in with County Council protocols. Another concern arises with ensuring software licence agreements are not broken. Inevitably, there will be some software that is incompatible and we can’t support an unlimited number of products. Now onto the good news: we want to reassure you that we are trying to resolve these issues where possible. We are working with suppliers to provide a list of products that are compatible with - and can be supported within - our centrally hosted services. We are developing a set of standards and criteria that suppliers will need to meet, and are preparing supplier agreements. This is not a simple process and our legal experts are involved in the development of this work. In the meantime, we’d like to thank those schools and suppliers affected for their patience while this work is progressing.

SIMS Update Seminars 2010 W

e’d like to invite school staff to this year’s SIMS Update Seminars, being held at The Wessex Conference Centre, Sparsholt College, Winchester. Tuesday 23 November 2010 Morning and afternoon Primary and primary phase special Wednesday 24 November 2010 Morning and afternoon Primary and primary phase special Thursday 25 November 2010 Morning only Secondary and secondary phase special Sessions are available for two delegates per school on a first-come, first-served basis. Following feedback from last year’s seminars, we decided to hold them later in the autumn term to minimise the impact on your key business processes.

The seminars are free of charge to schools which subscribe to the SIMS element of the EdICT SLA. (There is a charge of £50 per delegate for schools which don’t subscribe to this part of the SLA.) Topics covered include: • Improved attainment data for Looked After Children • The Spring Census 2011 • SIMS Discover • The SIMS Development Roadmap We look forward to seeing you on the day. To book your place, please fill in the online booking form on the ICT in Schools intranet: http://intranet. hants.gov.uk/sims-update-seminars-2010 You will find driving directions and a parking map on this page, along with the agendas for each seminar.

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14 Hampshire IT Schools Autumn 2010

On the

cover

Recent cover stories in this newsletter have featured flexible filtering, cloud computing, and data security. These next few pages bring you up-to-date on developments with each of these.

EdICT NEWS Summer 2010

Surfers’ paradise The freedom to take control of internet access in your school

or some time now internet filtering for schools has been a cause of much debate. Hampshire County Council has had to err on the side of caution when deciding on filtering for schools and understandably this doesn’t always meet the needs of all schools. A change is on the horizon. We are currently piloting three different flexible solutions for schools, applications which will provide schools with the ability to set their own filtering policies for their pupils. School-based administrators can block or unblock web content by site or by category. For example within a category blocked by a school, say social networking, a school could unblock a speciﬁc site or sites. Alternatively within a school permitted category, say news and current affairs, a school may decide to block a speciﬁc newspaper’s website. We have conducted a mini-tender that has lead to a shortlist of three products for trialling. These schoolbased trials, including primary and secondary schools, are well under way and should be complete in June. A supplier will be selected in time for the solution to be

available to schools for the next academic year. Schools will not get a ‘raw’ completely unfiltered internet feed. Following recommendations from Becta and the Internet Watch Foundation certain inappropriate categories and URLs will be blocked: pornographic, adult, tasteless or offensive material; violence; racist, extremist and hate material; illegal drug taking and promotion; criminal skills; proxy avoidance and software piracy. Flexible filtering will give schools real choices about the internet content that their pupils are exposed to. But with flexibility comes responsibility: if a parent objects to an item of that content their child has been exposed to then this may be the responsibility of the school, rather than Hampshire County Council. To help schools with this we will be publishing a set of guidelines and best practice for those schools that choose the flexible filtering option. Schools can however choose to stay with the current service. More details will follow once the final product selection has been made.

TE UPDA

02 Training team news 03 Ash cloud based computing 04 Making a meal with Wizkid

06 Schools beware! 07 SIMS Matters 11 Our performance 2009-2010

12 Looking into SWAN bills 14 Technical update 16 Hampshire ICT Conference

EdICT NEWS Spring 2010

Heads in the

cloud

(and teachers - in fact all school staff - and governors, and students...)

TE UPDA

Cloud computing has been a buzz term for a few years now.

In essence it means delivering computing resources over the internet. EdICT’s Cloud Computing project will deliver an email and web application service for all schools. We went to tender in January and intend to start piloting it in schools from the summer term, and aim to go live in the autumn. As the project develops we will give you updates on the ICT in Schools intranet, but if you would like to register your school’s interest please give us your details via this online form: http://bit.ly/edict-cloud-form

• • • • • • • •

6 7

FEATURES •

Inside EdICT News

2 2 3 4

Online ofﬁce applications: to create, edit and share text documents, presentations, spreadsheets And at least 10GB of storage space for your ﬁles The ability for users to collaborate on documents across schools Bigger email inbox: at least 7GB of capacity Bigger emails: at least 20MB User accounts for every pupil, governor, and member of staff Access via the internet at any time Address book, calendar and distribution lists All controlled by your school

8 10 11 11 12 13 14 15 15 16

New IT Business Partner Where will EdICT be this term? EdICT project update Wizkid stops snow turning learning into a no-go Reporting to Parents: a school’s perspective Centrally Hosted SIMS and SQL 2008 The ICT in Schools intranet School Website Service Using our mailing lists Missed a previous issue? Silver Surfers go to school BETT 2010 Mr White goes to Fareham Technical update In brief New training directory

EdICT NEWS Autumn 2009

Phishing Mislaid memory stick Spam

Virus

cyber bullying

TE UPDA Spyware

Malware

our data and its users face many threats, from the careless loss of a USB stick to deliberate attacks on your network and the risks to children from harmful material on the internet. This issue of EdICT News brings together the latest developments on e-safety and security. Look inside for information on: ~ Becta’s data handling security guidelines ~ How EdICT keeps your school’s data safe ~ Our new McAfee automated update service

8 12 14

We’ve also relaunched the ICT in Schools e-safety and security pages:

http://intranet.hants.gov.uk/safetysecurity These pages offer a comprehensive overview of our latest advice for keeping your data, systems and children safe from plots and schemes of all kinds.

Trojans

Prize winners Where will we be this term? Your Brainwaves The Improve service Cloud-based computing Summer of Wizkid A personal reﬂection Facts & ﬁgures SIMS Beat the Census blues Children in Care 12 School Workforce Census 13 Training and Consultancy 14 Technical update 16 Training calendar 3

4 5 6 7 11

In the summer issue of EdICT News we described the flexible filtering solution, which will be one of many services delivered by HPSN2, the new wide area network coming to schools in 2011. A network for ALL Hampshire schools HPSN2 is a high quality and resilient fibre-optic wide area network which connects 538 Hampshire schools (primary, secondary, special, nursery) and education centres no matter what their location, urban or rural. It provides a Hampshire education community that allows interaction, peer-to-peer school connection (eg, secondary to feeder primary), high quality videoconferencing, cheaper on-net phone calls and a lot more. When schools move over from SWAN to HPSN2 they will automatically be upgraded to double their current bandwidth at no extra cost. A managed service HPSN2 is a managed service, from the school-end router (provided as part of the service) to the internet. It includes managed firewalls, spam filters, VLANs, IT Help Desk support and diagnostics. Responsibility and liability If schools are considering a do-it-yourself solution, it is important to remember that Headteachers and governors have a legal responsibility to ensure protection from harmful online content and contact, and the security of personal data. There are risks associated with a school managing these itself. HPSN2’s inherent security and e-safety features take those concerns away from schools. Our content filters and firewalls are industry standard and meet all legal and regulatory requirements. Other services provided by HPSN2 for schools • SAP • School Communications • Access to the Hampshire intranet and associated data • Hampshire IT online support for school local networks • Direct peer-to-peer connections with feeder schools • Transfer of data to the Children’s Services department • Cloud computing • Centralised SIMS • Identity management

EdICT NEWS Summer 2010

Surfers’ paradise The freedom to take control of internet access in your school

TE UPDA

02 Training team news 03 Ash cloud based computing 04 Making a meal with Wizkid

06 Schools beware! 07 SIMS Matters 11 Our performance 2009-2010

12 Looking into SWAN bills 14 Technical update 16 Hampshire ICT Conference

Flexible filtering Next term schools should start to gain access to flexible filtering. Through a simple front end schools can customise the blocked and allowed lists, to give them real choice of the internet content that their pupils can access. We are hosting HPSN2 roadshows in November and December, so come along to find out more details and ask questions. See page 19 for dates and venues, and School Communication 6272 to book: http://bit.ly/schcom6272 And for news on the rollout of HPSN2 see www.hants.gov.uk/hpsn2

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Autumn 2010 Hampshire IT Schools 15

Our cloud computing project is coming to fruition with the pilot starting in 14 schools in

early 2011

The service will deliver email and web applications for pupils, teachers and governors (and possibly parents at a later date); its aim is to improve communication, collaboration and access for all schools. Pupils, teachers and governors will have different levels of access to ensure that we protect pupils appropriately. We’ll create user accounts based on the information held in SIMS, so it is vital you keep such data accurate (see Personnel article on page 9). Schools will get an improved email system based on Outlook Live, and during the pilot we will determine if this solution can be used to replace OWL and @mail. The web applications will give users the ability to create, edit and share documents without the need to have software pre-installed on their device. The web apps are basic, ‘lite’ versions of Office 2010, but are backward compatible with Office 2003. For example, with Excel you will be able to format spreadsheets and charts with basic functions, but you won’t be able to create pivot tables. The pilot will evaluate if schools can reduce their number of Microsoft Office licences, particularly in the primary sector where younger pupils often don’t need full functionality. If your school is thinking of upgrading your Office software, but you are also interested in using the Hampshire cloud solution, we would recommend that you talk to us for more information before renewing your licence. Some other features that will be assessed include the use of Instant Messenger for video conferencing between small groups of staff and

• • • • • • •

School level control EdICT NEWS Email capacity of 10GB Heads in the cloud Shared address book TE Dynamic distribution lists UPDA Shared calendars Web filtering SkyDrive storage capacity 25GB (native file types) • Web applications (‘apps’) for Word, Excel, PowerPoint and OneNote • Collaborative working, built on the SharePoint 2010 platform • Training and support from Hampshire IT Spring 2010

(and teachers - in fact all school staff - and governors, and students...)

Cloud computing has been a buzz term for a few years now.

Inside EdICT News

2 2 3 4 6 7

8 10 11 11 12 13 14 15 15 16

the use of the IM feature for live chat between teachers. We’ll look at cross-school collaboration and collaboration between schools, using the tools available to edit and share documents in real time. Users will also have the ability to create their own websites in the system and we will review how this can be used to schools’ advantage. Fourteen pilot schools have volunteered to be a part of the trial and they represent a good crosssection of schools from every corner of the county. There are six secondary schools, one special school and seven schools from the infant, junior and primary sectors taking part in the trial. We’ll create a web presence where the pilot schools can blog about their experiences. And of course we’ll update schools on the outcome of the pilot on the ICT in Schools intranet, and via Twitter at twitter.com/hantsitschools.

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16 Hampshire IT Schools Autumn 2010

What is ISO 27001? ISO 27001 is an internationally recognised standard for information security. Organisations seek independent certification of their management of information security against this standard; those aspiring to gain accreditation must state which of the 133 controls apply to their business. Key to the standard is a document stating how information security is managed within the organisation. This is known as the Information Security Management System. It includes all aspects of information security management, from how the governing body makes decisions on security matters, to how incidents are recorded and reviewed. The certification is achieved by external auditors assessing how closely the organisation’s actions align with the published processes and procedures. As with other standards, ISO 27001 is an ever-improving process. It requires a surveillance audit every six months. EdICT NEWS Autumn 2009

Phishing Mislaid memory stick Spam

Virus

cyber bullying

TE UPDA Spyware

Malware

8 12 14

We’ve also relaunched the ICT in Schools e-safety and security pages:

http://intranet.hants.gov.uk/safetysecurity These pages offer a comprehensive overview of our latest advice for keeping your data, systems and children safe from plots and schemes of all kinds.

Trojans

Prize winners Where will we be this term? Your Brainwaves The Improve service Cloud-based computing 4 Summer of Wizkid 5 A personal reﬂection 6 Facts & ﬁgures 7 SIMS 11 Beat the Census blues Children in Care 12 School Workforce Census 13 Training and Consultancy 14 Technical update 16 Training calendar 3

n May 2008 the former IT Services department of Hampshire County Council gained ISO 27001 accreditation. This covered the activities of staff and the information and systems for which they are custodians. But after we restructured IT within Hampshire County Council this year (see page 2), the independent auditors confirmed that the scope for our accreditation was no longer appropriate. So the scope was redrawn to include all staff within the new Hampshire IT department, including the EdICT offices in Fareham, and all the schools’ data we look after. Over the summer the whole of Hampshire IT was fully assessed. This included visiting EdICT’s offices at Parkway and Nashe Way. Finally, on 18 August we were notified that we had achieved ISO 27001 accreditation. That was probably the easy part. Over the next three years the auditor will return every six months to assess our continual improvement in information security. These are the benefits from gaining ISO 27001 accreditation: • we can make informed and consistent business decisions in line with the security technologies deployed • we can deliver increased value for money through continued measurement and improvement of information security • we can demonstrate that appropriate action has been taken to comply with legislation (for example, the Computer Misuse Act and the Data Protection Act) • it improves credibility with staff, customers and partner organisations, resulting in increased trust • it shows that industry best practices can assist in increasing the value of council services. While schools are ultimately responsible for security of their own data (see page 13), we hope knowing that Hampshire IT is ISO 27001 accredited reassures you that we continue to handle school data with the highest security interests in mind. If you have any IT security questions or concerns please contact the IT Help Desk on 01962 847007 or edicthelp@hants.gov.uk.

Keeping YOUR datA

safe

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Autumn 2010 Hampshire IT Schools 17

And some stories from long ago... A

recent tidy-up in our offices has unearthed early issues of this newsletter, originally called ‘EDIT’. The earliest are from 1992. That year saw the introduction of divisional Help Desk numbers, support for SIMS Personnel 3.03, and training courses on DisplayWrite 5, MS-DOS, Lotus 1-2-3, Harvard Graphics and Aldus PageMaker. Here are two articles from the Spring 1992 issue.

Archimedes A5000 Two members of EDIT recently attended the launch of the Archimedes A5000 and were impressed with the performance of the software now being offered in the classroom. Although a ‘curriculum’ machine the A5000 incorporates a PC emulator thus enabling it to run many IBM compatible software packages. The A5000 has not been considered for LMS Phase 4 as, in its present form, it does not meet the full specification criteria (eg. it is not an MCA machine) and cannot run Lotus 3.1 (which is required for the LCS/BP financial software). However, its performance in running administrative software (eg. DW4, SIMS) is to be evaluated by EDIT later in the spring term.

Dialling into HANTSNET Forty-five schools are now participating in this pilot and are testing the effectiveness of using ordinary telephone lines for linking into HANTSNET. Already many of the pilot schools are using the links for fast communications. Also some problems are being discovered. In one school, for example, the presence of power lines near the school has meant that only slow speed dial up has been possible. The recommendations from the pilot on the feasability of using dial-up more extensively in primary and special schools are expected after the summer term. It is not intended to link any more schools into HANTSNET until these recommendations are available. There is a new information screen in HANTSNET about the dial up pilot. It can be reached by using the fastpath command ..dial. As well as instructions on how to use the equipment, and a list of schools in the pilot, there are electronic logging returns. These are electronic versions of paper forms which participating schools have been asked to complete each time they try to access HANTSNET. Increasing use of these electronic forms is being made in the education service to replace or complement paper forms.

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18 Hampshire IT Schools Autumn 2010

Training for all the school community W

e’re delighted to introduce our brand new Wizkid courses this November. These courses build upon the training that teachers have received as part of the roll-out, and cover both technical and curriculum skills. Our scheduled SIMS courses cater for both centrally and locally hosted SIMS users. Schools will be currently assessing children to see what levels they’re working at, and predicting where they need to be by next July. To help you keep assessment recording up-to-date, we have a range of SIMS Assessment courses planned. The first is SIMS Assessment - Getting Started, which focuses on monitoring pupils’ performance, creating aspects, templates and marksheets; as well as exploring how SIMS Assessment can be used to manage the assessment process in school.

Secondly, we will be hosting training on Tracking Pupils’ Progress for both primary and secondary children. This will develop delegates’ understanding of Assessment Manager and train them on more advanced features. The Getting Started course is a prerequisite of the Tracking Pupils’ Progress course. For timetablers, we are running a series of Nova T courses in December, which look at Managing the Timetable and Curriculum Analysis using Nova T. These help when changes need to be made to the timetable during the year, and cover the planning and preparation of the timetable. Please feel contact us if you need any assistance or if you would prefer to have bespoke, onsite training. Also, take a look at the training calendar on the back page to see the other courses we have planned for this term, and next.

The training directory can be viewed and downloaded at issuu.com/hampshireit Or see the back page of this newsletter for upcoming courses, and how to book your place.

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Autumn 2010 Hampshire IT Schools 19

Mounting a conference at Everest

he Hampshire IT team in Fareham and HIAS (the Hampshire Inspection and Advisory Service) hosted the Hampshire ICT Conference on 7 July 2010. We invited IT co-ordinators and teachers from all phases to attend to update them on the current curriculum IT issues, with presentations and workshops from Hampshire County Council and IT suppliers. This was our first joint conference and it took place in the modern and airy environment of Everest Community College, Basingstoke. Training Manager Ian White presented the advantages of SIMS Assessment Manager: “This is a product that most of our schools have, but few use to its full potential,” said Ian. “After some hands-on demonstrations the delegates could see benefits for their schools. Time flew by and there were some valuable and challenging questions which took the presentation to a different level.” Our Consultancy and Sales Manager James Durrant

found it a good opportunity to catch up with schools and with our approved IT suppliers: “We manage projects to install networks in schools, but after these projects finish it’s easy to lose contact. “Equally our main suppliers, Stone Computers and Dell, are always changing their ranges. As well as having formal meetings, it’s useful to keep in touch informally at these conferences. “Our colleagues at HIAS visit schools and advise them on promoting IT capability. Schools can then contact the Consultancy team to find out how that vision can be translated into practical reality.” The conference was almost a sell-out, and we appreciate the effort school staff made to attend at that busy time of year. All agree it was very successful in raising awareness about pedagogy and how IT can improve outcomes for students and their families. Next year’s ICT Conference will be on 6 July 2011, so why not add it to your diary now!

Meet Hampshire IT at these events

SIMS Update Seminars - Sparsholt College, Winchester - see page 13 for details

23 November SIMS Update Seminar - primary & primary special 24 November SIMS Update Seminar - primary & primary special 25 November SIMS Update Seminar - secondary & secondary special

HPSN2 Roadshow - see page 14 for details

17 November HPSN2 Roadshow - primary & primary special Hampshire Court Hotel, B’stoke 25 November HPSN2 Roadshow - primary & primary special St Mary’s Stadium, Southampton 1 December HPSN2 Roadshow - primary & primary special Marwell Hotel, Winchester 8 December HPSN2 Roadshow - secondary & secondary special St Mary’s Stadium, Southampton 9 December HPSN2 Roadshow - secondary & secondary special Marwell Hotel, Winchester htt p:/ /i ntranet. hant s . gov. u k/i c t i n s c h o o l s | I T H e lp D e sk 0 1 9 6 2 8 4 7 0 0 7 | e dic th e lp @h a n t s. gov. uk

Training calendar

November 2010 - March 2011 Nov

ED042 ED043 ED044 ED047 ED048 ED049 ED050 ED051 ED052 ED053 ED054 ED055 ED056 ED057 ED058 ED059 ED060 ED061 ED062 ED063 ED064 ED087 ED065 ED066 ED067 ED071 ED073 ED074 ED075 ED078 ED088 ED089 ED090

Getting Started with SIMS (three days) Completing a School Census - primary Completing a School Census - secondary Implementing SIMS Special Needs SIMS Assessment - Getting Started Tracking your Pupilsâ&#x20AC;&#x2122; Progress - primary Tracking your Studentsâ&#x20AC;&#x2122; Progress - secondary Assessment Manager - Reporting to Parents SIMS Reporting Workshop SIMS Reports - Advanced Presentation Skills SIMS Attendance Managing Pupil Information Behaviour Management Using Nova T6 - new users (three days) Nova T6 Constructing the Timetable Workshop Maintaining the Timetable using Nova T6 (half day) Nova T6 Refresher for Timetablers Curriculum Analysis using Nova T6 (half day) Implementing SIMS Nova Options Implementing SIMS Nova Cover 7 SIMS Cover 7 Workshop Exams - Domestic Exams Exams - Importing and Structuring Basedata (half day) Exams - Managing Candidate Data and Submissions Exams - Administering Exam Sittings (half day) Essential Windows and File Management Skills (half day) Advanced Doc Formatting and Graphics using Word Producing Effective Presentations with PowerPoint Microsoft Publisher Building and Using an Access Database Managing Wizkid in your school (half day) Supporting the use of Wizkid in your school Wizkid as a tool for learning - Primary - Classrm Assists.

Dec

jan

feb 3, 10, 17

mar

11, 14 10 16 2 1 2 16 4 23

23 3 18

8 7,8,14 12,13,19 27 1 26 2 25

8 15 1 9

22 24 18 21 10 6 9 25 24 9 11 11

4 11

To book, call the HTLC Course Booking Line on 01962 844288, email htlc.courses@hants.gov.uk, or use the online booking system at htlc.hants.gov.uk We can also deliver tailored training sessions to meet your specific needs. These sessions are delivered in our training suite in Fareham or onsite at a location of your choice. This service can be purchased by individual schools, groups of schools or even cluster groups. See intranet.hants.gov.uk/ictinschools/edict-training. For more details about each course, see our training directory. Download a copy from issuu.com/hampshireit/docs/directory-20102011