Designing Opportunities for A.I + Social Robots mikayla koo hanna steingrimdottir
contents abstract
5
what is social robot
7
values of social robot
9
market analysis
11
social robot themes
15
applications of social robots
17
research synthesis
35
generative questions
36
mapping impact intensiďŹ cation
39
disruption amplication
41
market maximization
43
identifying opportunities framework of new values scope of opportunity
45 47 51
possible scenarios
53
potential partnerships
61
opportunity
103
trends & signals
107
new proposal
115
requirements of implementation
120
value proposition
124
pathway of experience
128
abstract. The emergence of robotics is a
The adoption of social robots has
rapidly developing field of
been a smooth transition, with
innovation with emerging
small innovations such as
technologies allowing for a vast
Roomba, Alexa and Sonos
network of opportunities in all of
entering the ‘smart’ home market
its growing sectors.
creating an immediate demand from consumers for integrated,
Advancements in technologies
smart objects in their homes.
such as machine learning, artificial
social robots
intelligence and robotic mechanics are leading to designs of intelligent, friendly companions for humans known as social robots.
social robots? Social robots are designed to
Robots available on the market
interact with humans, able to
today provide a variety and
communicate verbally and
varying degree of abilities such as
behaviourally to integrate into
movement, language, intelligence
human life helping with everyday
and physical abilities however
tasks such as playing media,
each maintain the same value
organizing activities and provide
proposition; one to improve
meaningful experiences.
human life. This is largely achieved through social
With the incorporation of AI and
interactions between humans and
machine learning, social robots
robots as it is the driving force of
are able to increasingly provide
these machines, with their
quality responses based on
communication skills and
pattern recognition and
responsiveness to human emotion
expectation of users as social
a crucial component to their
robots are able to dierentiate
make-up social robots
information according to user recognition.
value. Their scale is rapidly expanding as well as the estimated global market for robotics will reach upwards of 87 billion by 2025 due to the rapid increase in consumer interest peaked by home assistants like Amazon’s Alexa or Google Home. The value of these robots are obvious, typically advertised as an added member of the family. However their presence will not only be apparent in homes as their capabilities can be applied to any activity in any industry; allowing them the opportunity to become an ubiquitous presence in human life.
applications. Today, social robots applies to almost every aspect of human life. The only question is how could we fully explore its optimal use and to fully take over the hard work, so that all we have to do it play?
hom health
tourism
ďŹ nance
wo
me
ork
social
education
entertainment
education. applications.
One of the most significant
engaged in learning.health Social robots
applications of social robots is for
are becoming more adaptive to
children’s education. Institutions
children’s emotional signals to
across Asia, North America and
provide more responsive and
Europe have already adopted
tailored learning.
various kinds of social robots within the context of a classroom
Social robots are also helping to
under the supervision of teachers.
advance children with intellectual
tourism
developmental challenges. Zeno Children regard social robots as a
is a specialized robot designed for
classmate or a teaching assistant,
children with autism. It has the
that provides helps them with the
ability to recognize users’ facial
intellectual and social
expressions and pick up their
development of the children
emotional cues. Byfinance providing
through interactive games.
responsive and engaging methods
According to an observation by a
of learning through games,
Singapore preschool, none of the
children will intellectual
children were afraid of robots and
developmental challenges can
considered them as a toy and a
grow social and memory skills.
friend that allowed them to be https://theconversation.com/robots-likely-to-be-used-in-class rooms-as-learning-tools-not-teachers-66681 http://www.bbc.com/news/education-20252593 https://www.ft.com/content/f3cbfada-668e-11e7-8526-7b38d caef614
grow social interaction skills less threathening enhance children’s memory education for children
through games
with developmental challenges
“cute-looking”
social robots within the classroom
easier & comfortable to interact with
social robots as a
help timid & shy children
classmate
to become more involved
social robots
establish close relationships, friendly companion
education
teach second langugae
social robots as a
answer questions of
teaching assistant
anything, anytime
library of
read children’s book,
knowledge and
sing songs, dance
fun entertainment personalized
education as a play
learning accurate recognition of emotional cues responsive to children’s emotional and behavioural change
social. applications.
Being social is the essential trait of
engaged in learning.health Social robots
being human. AI-power robots are
are becoming more adaptive to
being extremely popularized to
children’s emotional signals to
form closer relationships with
provide more responsive and
human, and possibly, helping the
tailored learning.
lives of children and seniors. Another big application of social
tourism
For children who lack social skills
robots is elderly care. With the rise
and need proper guidance can
of aging population, families and
gain beneďŹ ts from the social
retirement system are seeking for
robots, by getting along and
new ways to keep seniors in
interacting with one another.
retirement homes entertained
According to NPR, some people
throughout their day. Older adults
feel more comfortable talking to
dealing with socialďŹ nance isolation and
robots, indicating that people are
loneliness are at increased risk of
starting to draw closer
a variety of ailments. Social robots
connections with robots.
can come into rescue and befriend with elderlies, keeping them entertained and help them to get back to their healthy state.
grow social & interaction skills more comfortable to interact with social robots forming
no judgement
interactions with shy children
“cute-looking�
knows & learns who you are
easier & comfortable to interact with
living alone with
help timid & shy children
social robot
to become more involved
social robots
establish close relationships, friendly companion
social teach second langugae social robots for elderly care friends regardless of age
become a life-time friend cope with social isolation
customizable reduce loneliness
personality
reduce social isolation friend avaliable 24/7, catered for you
home. applications.
Social robots are becoming the
Eventually, social robots will health
newest members of the family.
evolve to become connected to
Already Google Home and
have control of everything within
Amazon Alexa have been adapted
their home only through their
into tens and millions of homes
voice. Currently Google Home and
worldwide.
Amazon’s Alexa is in the lead within this market, but we
tourism
Social robots are humanized to
anticipate more niche social
become capable of directly
robots to be produced with
interacting with people and even
advanced skills.
carry their own personality. These robots are targeted to become integrated into homes and connect with other objects within
ďŹ nance
homes to deliver convenience for families.
https://techcrunch.com/2018/01/05/google-says-it-sold-a-g oogle-home-device-every-second-since-october-19/
grow social & interaction skills eliminate loneliness for people living alone
humanized with capability to directly
interact with it as a
interact with people
friend & family customizable personality remembers every data about yourself
social robot as a family member
social robots
knows me better than myself
aware of everything that I want
home
collect user generated data social robots as a
provide more tailored commands cope with social
remote control:
isolation
IoT continuous
reduce loneliness
addition of advanced skills
reduce social isolation new app making platform
health. applications.
Social robots play a key role in
AI-powered social robots can be health
health industries, assisting doctors
implemented within hospitals as
and nurses to provide a better
health care companions that
service for patients. Time is the
assist patients, understand their
major concern within any
natural language, manage their
treatment; doctors can only rely
prescribed medications and
on their personal experience,
answer health-related questions
other’s experience, or the
and identify dangerous situations
hospital's database to make
facial recognition & empathetic
decisions on the procedure of
detection (even before they
treatment & surgeries.
occur).
tourism
AI can analyze mountains of data, and case studies to oer the best treatment plan within a short period of time, helping the doctors to make fast & appropriate choices for the patient.
ďŹ nance
grow social & interaction skills more comfortable to interact with avatar counselors
streamline doctor’s
within health institutions
tasks and spend more time interacting with patients
AI-powered research data
make informed decisions
analyzer
for patients within a short amount of time social robots as a
health companion
reduce anxiety level for patients
social robots
understand their native language
health
feeling more comfortable and cope their depression within the hospital
cognitive worker
take over repetitive tasks
social robots as a medication
cope with social isolation
reminder social robot as an reduce loneliness
alternative doctor
answer health-related questions health knowledge or data avaliable 24/7
finance. applications.
Banks are also highly adopting
One of the key benefits of applying health
social robots into driving work
social robots within the financial
efficiency, delivering better
industry is eliminating the
customer service and cutting
emotional barrier between people
down costs.
and banking. Banking is too complicated for people to
Robo advisors can collect and
understand and customers require
analyze massive data about the
more step-by-step guidance to
client’s situation and offer best
become more familiar and
investment products and
confident with banking.
tourism
insurance plan. Although, Robo advisors are in the nascent stage of development, banks are heavily investing in its potential to give more accurate, faster and affordable financial services to their customers.
finance
collect user generated data through conversation
social robots as
fascination & easy
the face of the
to approach
retail banking
easier & comfortable social robot as
to interact with
the next financial advisors financial advice accessible anytime
social robots
translate client input into an
finance
investment logic
reduce emotional barriers of banking
robo-advisors
AI-powered chatbots
reduce operation costs
eliminate retail staff
efficient & responsive service
work. applications.
There is a big market for social
By allowing social robots to health
robots to be implemented to
handle repetitive tasks workplace
revolutionize the workplace
can significantly cut down their
experience.
cost and reduce the room for human error. However, this will
Robots aren’t distracted, 100%
result in unemployeement of
efficient and available to do work,
humans workers, raising a lot of
saving an incredible amount of
issues and transformation within
costs for companies. Also, by
the society.
tourism
letting social robots take on administrative and organizational tasks, workers efficiently use their time of the day in decision making and collaborating with one another.
finance
eliminate human error
signiďŹ cant cost savings
social robots taking over
eliminate any conicts
administrative tasks
within the workplace
more time for creative
employment of
brainstorming
social robots
robot barista
social robots
robot plumber
drone delivery
work
high concern & crisis for unemployeement
developing countries
of human workers concerns about human non-stop working robots
productivity faster work result
high eďŹƒciency, no distractions
tourism. applications.
Social robots have a significant
Already, a lot of airports have health
potential in revolutionizing
adopted social robots with
tourism.
guidance to travellers who need navigations or travel tips in the
By carrying out different service
city.
jobs, robots can serve the best customer service without breaks
This service is also being
or holidays. Because service jobs
exploited by hotels and
deal mostly with emotions, many
restaurants, theme parks,
service employees have difficulty
museums, information centres, car
within their workplace; however,
rentals etc. Eventually, social
these collisions don’t occur with
robots will become the dominant
robots, and they have a potential
delivery of customer service.
to save a significant amount of cost.
tourism
finance
speaking & understanding everyone’s language significantly reduce cost by freeing
social robot as a
human staff
tour guide
no emotional social robots
collisions with
replacing the
customers
labour market
social robots
robots as a waiter/waitress
museum guide
tourism
that answers any questions
social robots as a
social robots in
dominant delivery
hotel management
of customer service
no breaks, no holidays or benefits non-stop working
entertainment. applications.
Entertainment robots are
Social Robots in thishealth category are
regarded as technology in the
only designed for the sole
form of toys.
objective of pleasure and stimulate happy emotions.
As more and more social robots take over a lot of work in our
One of the most popular forms of
world, people will seek for further
entertainment robots is robotic
entertainment and alternative
dogs. People consider robotic
ways to spend their leisure, which
dogs as substitute pets that take
is why entertainment robots are
care of itself and are cost-efficient
expected to rise significantly.
in comparison to real pets.
tourism
Currently, a lot of robots in this category are expensive and not affordable for every individual, and it’s essential for the robot to become more available to the public.
finance
people seeking for entertainment
humanized robots
robots taking care of everything
sex dolls - turned sole objective of
into robots
pleasure
stimulates happy emotions social robots
robotic dogs as a
as a pet
substitute pets
social robots
establish close relationships, friendly companion
entertainment
friend avaliable 24/7, catered for you
social robot as
reduce boredom &
a leisure
loneliness become a life-time friend
customizable personality
currently considered as a luxury good entertainment the way you want
research synthesis - source of knowledge, learning and exploration - an interactive system to enhance understanding - a responsive entity of behavioral change - challenge human behavior and values - humanized capabilities - collection of user generated data - an evolving reection of language - an adaptable companion for user needs - deep connection exploring capabilities of relationship - improve health and quality of life - consider human emotion as critical factor - informed personalized decison making - responsive to human needs - challenging human made barriers to encourage growth - translate human to human interaction for ultimate end result - reduce insigniďŹ cant tasks to improve humn life - replacement of the labor market
generative questions How will robots change our perception of ‘social’? How will human behavior adapt with machine interaction? How will global connectedness change with the integration of emotion and behavior? How will language adapt with the communication of objects? How will the role of social robots evolve, and to what?
How can robotics become a natural part of life?
What will be the ideal representation of robots? How will robotics be able to provide value in ways humans cannot? What is the ultimate experience robotics will be able to provide? How will companionship evolve with the introduction of humanoids?
How will global issues be addressed with the incorporation of AI? How will child development reect their relationship with robotics? How can every experience be seamlessly customized to individuals?
how will new user behaviour patterns aect the way that product/service/brand experiences are encountered?
shift of robot companions hip into love relationship stimulation of human thought integrated through tech
greater emotional stability
develop new means of communication emotion
streamline information for faster decision making ideas & development of thinking valued over knowledge overcome social isolation
human values shift inwards to one’s self
relationship confusion between human and robots
increased interaction with robot over huma
life conv
human thought streamlined and advanced
Imp IntensiďŹ
social behaviours and expectations
eliminate pressure of interactions
ultimate form of human (robots) connection
concerns about human productivity
ultimate form of human (robot) connection
inexis of hu er
robot stud human inste human stud robots
d n ts ans
increased interaction with robots over humans
elminate pressure of interactions
humans no longer required to work
autonomous human capability living with no longer robots celebrated or require venience eliminate emotional conflicts between automated individuals lives allows autonomous pact for human living time fication connections investment to flourish on thinking, not on automated & repetitive human prupose robots tasks redefined around desired over generated data replaced humans labour workers feel loss of value & purpose eliminate emotional human process barriers and exploration stence more important uman than final rror outcome value placed on emotion and imagination now intelligence is dying replicated ead of dying s
what trends in technology are essential for new growth today?
aorability and accessibility to network
investment with devices for preferences
availability in capacities
constant connectivity standard of speed, response and analytics
continual IT support, minimal malfunctions
automated analysis of needs with responses
service on-demand 24/7
life convenience
seamless chatbots
Disru AmpliďŹ
automated analysis of needs with responses
standard of speed, response and analytics
5g and ďŹ ber optics (accessibility)
automated living & operations
cloud and edge computing adoption of technology as it is ready/needed ability to implement technology as needed
bi
g
infras imme proc a
autom respon genera
ability for updates and improvements
all integration of life with technology
adaptability of context and development
industry standard of tech and robotics
service economy service economy integrated and delivered through normalized social robots/ instead of luxury drones
integration into disruption of responsive and architecture, uption personalized labour urban planning environments fication market and infrastructure automated living & operations creation of new robots as a ‘work’ markets basic income + iggest resource for humans ‘work’ harmonized of user generated data
structure for ediate data cessing and analysis
matic AI nses to ated data
dark analytics analyzed and responses utilized
environment, humans and robots able to respond to generated data
cloud capacities expanded and distributed
what external factors will affect the size and shape of new markets?
advancement in sciences and innovations insights into human cognition and intelligence integration of advanced intelligence exceeding humans
consideration of broad/relevant factors without human bias
unlimited computing capability with the cloud
integrated system of governmental support AI advisory integrated into all industries
rise of basic income & government support
market of singular pleasure in life market of human advancement
deep (machine) learning
aritifi intellig
cognitive intelligence
Mar Maximi elimination of labour market
rise of consulting market
formula for human enjoyment implemented
ubiquitous inclusion an adoption of practices
robo-a
consultation of finding other activities & time spending
negative (human) emotions eliminated
sin ou a
standa ‘perfec outco
s nd f AI s
market for analysis and response to data and machine insights
emotional and mental adoption of new work practices
creation of meaningful work with shift in labour market
market for human or robot interaction
ďŹ cial gene
rket ization
application of RPA (robotic process automation)
child development through robots
ard of cted’ omes
valued placed on human to human contact
emotional acceptance of robotics
life long development encouraged
advisors
ngle best utcome advised
automated industries without human intervention
robo-advisors, conďŹ dants, companions
market for variations on human relationships and their purpose
prioritizing of activities into human and robotic
designed into lives of all generations
map synthesis. IntensiďŹ cation communication, autonomy, connection, exploration, insights, stability, stimulation, information, intelligence.
AmpliďŹ cation access, connectivity, responsive, new standards, streamlined, infrastructure, analysts, integration, normalized.
Maximization ubiquitous, distribution, advisors, new markets, advancement, inclusion, support, development, interaction.
instantaneous gratiďŹ cation
adaptability to diversity
objects
best of every culture
application in dierent culture
thought
automated life cultural tradition
Ritual needs
interactions
wants
activities
human to human rare & valued
streamline thoughts
Valu Opport
relationship
Social
robot to human
emotional-mental stability
understanding language through senses written language
everyday
communication
verbal
evolution use of language
development
non-verbal
learning
age-rela improved quality of life knowledge related
uidity of preferences
cities based on people through data
constant modiďŹ cation
emotional sustainability
mental
physical
shortcut
emotional development
Environment
ue of tunities
ubiquitous applications
integrated platform
more accessability
Technology
creation of new markets
constant connectivity
avaliability in all capacity
ultimate eďŹƒciency standard of perfection BCI communication
ated communication since birth
biotech
globalization preventitive diagnostics
image recognition communication
instantaneous gratiďŹ cation
adaptability to diversity
objects
best of every culture
application in dierent culture
thought
automated life cultural tradition
Ritual interactions
needs wants
activities
human to human rare & valued
streamline thoughts
Valu Opport
relationship
Social
robot to human
emotional-mental stability
understanding language through senses written language
everyday
communication
verbal
evolution use of language
development
non-verbal
learning
age-rela improved quality of life knowledge related
uidity of preferences
cities based on people through data
constant modiďŹ cation
emotional sustainability
mental
physical
shortcut
emotional development
Environment
ue of tunities
ubiquitous applications
integrated platform
more accessability
Technology
creation of new markets
constant connectivity
avaliability in all capacity
ultimate eďŹƒciency standard of perfection BCI communication
ated communication since birth
biotech
globalization preventitive diagnostics
image recognition communication
Individual assimilation into diverse cultures based on AI learning Adaptability to diverse cultures
Adaptability to constructs
Collection of unbiased reections of all cultures (as a resource)
Automated Behaviour
Ritual
New means of interaction with objects
Scop Oppor
Expectation of automated behavior towards artiďŹ cial Expected behavior between social robots
Purview of Relationship
Social
evolution of human relationship with emergence of social robots inclusion of companion robot within society constructs
Non-verbal communication
division of human roles within relationship advancement to complete mind reading through BCI
image recognition used for human behavio
impact of verbal communication with the adoption of new communication with robot
environments adapt to emotional responses of humans
Emotional sustainability
environments anticipate reactions and supplement accordingly environments tailored to each individual for optimal experience
Environment
Fluidity of preference (integration) immediate analysis of compatibility
pe of rtunity
our
tics
real time instantanenous advising to fulďŹ ll needs shared, mobile ,upload, environments
Technology
Biotech
instant understanding of human behaviour ex) before birth preventative diagnostics incorporated in daily life
Ultimate eďŹƒciency
designed humans and behaviours
ubiquitous incorporation to all elements of daily life customizable monochoice standard of perfection
opportunities into future scenarios.
environment. Integration of Preference
Immediate analysis of compatibility Sophia decides she would like to be in a long-term relationship. Her AI now analysis any future companions within her radius through communication with her environment and other AI’s. AI finds her a compatible mate and sets up a meeting for the two individuals. Real time, instantaneous advising to needs Sophia is walking towards her destination when her AI notifies her she is hungry and her route is updated towards a salad restaurant which she has a 98% compatibility rate with for her level of hunger, her nutrient requirements and taste preferences. She is fed before any symptoms of hunger presents itself. Shared, mobile, upload of preferences to environments Sophia does not own any of her own products, and instead all of her preferences and history is uploaded into an environment as soon as she enters a room creating home where ever she is.
Emotional Sustainability
Environments adapt to emotional responses of humans Sam is feeling inspired and his AI suggests he goes on a learning walk to explore the depth of his emotional state. He agrees to this suggestion and his home responds by suggesting an outfit, providing snacks and hydration to increase his levels and creates a playlist perfect for his activity and mood. Environments anticipate reactions and supplement accordingly Sam is going on a walk, and his AI informs the nearby forest that he enjoys learning about trees and he will want to more dynamic path throughout the forest. The environment response and creates an interesting mix of tree species into his walk while also tailoring the path to exactly 45 minutes which is his ideal stroll time. Environments tailored to each individual for optimal experience Sam is out on a leisurely walk in the park integrated into his living environment. He loves to learn about trees and the symbiosis of the earth and sets his VR settings to filter his walk to make it a learning experience as well, highlighting trees and allowing for information to accompany him on his walk. His AI records his learning and bases this into his home environment.
social. Non verbal communication
Advancement to complete mind reading through BCI Jame’s AI is connected to his mind, and is able to read his subconscious thoughts and respond to him without needing direct commands. James is also able to control what his AI has access to, and ensures his AI does nothing without his subconscious approval. This allows for his life to work exactly how he wants, without needing to verbalize every want he has. Image recognition for human behavior Jame’s AI understands the meaning behind all human behaviours, allowing him ease of mind and reflection of what other individuals in his life are feeling and his AI can anticipate his needs based on the movement of his body. Impact of verbal communication with the adoption of new communication with robotics With BCI and image recognition, verbal language is placed at a higher value only to be needed in certain activities. Jame’s uses language when he wants to form deeper emotional attachments to other humans the the robotics in his life. Language is his tie to tradition, culture and others and now is used as a means of connection, not just communicating.
Purview of relationship
Evolution of human relationship with emergence of social robots Human relationships will be adapted with the emergence of humanoids who are able to fulfill companionship needs better than humans in certain roles. This will create specialized roles for human connection which will place more value of the human to human interactions. Inclusion of companion robots within societal constructs Eric has the most upgraded version of a humanoid available, and so he has found his perfect companion. She is able to challenge him, encourage him and discuss anything he needs however he is waiting for the time where he is able to take her out into public without fear of scrutiny from human to human relationships. He thinks soon he will be able to take a stroll with his humanoid soon as a regular couple. Division of human roles within relationships Human relationships now are more specific in their intention, as AI is now able to connect with humans for various needs it eliminates the need for a single human to fulfill all needs of their partner. Emily has a humanoid for all of her sexual needs but likes to connect with a human partner for conversation and emotional attachments.
ritual. Automated behavior
New means of interaction with objects Your interactions with the objects around you will become more personalized, with every object understanding who you are and what your preferences are. This will allow you to develop deeper relationships with the physical environment and create more immediate value in everyday interactions. Expectation of automated behavior towards artificial Just as humans have variations of social constructs dictating their initial interaction with one another, humans and AIs will similarly develop different expectations of behaviors to establish initial relationships and conversations. Expected behavior between social robots Ai’s will frequently talk to one another to streamline the convenience of the intersections of human lives. This will evoke a new social construct of the way AI’s communicate with one another and will possibly be reflected of their human base. Perhaps AI’s will develop their own social behaviors separate from humans.
Adaptability to (human) Constructs
Individual assimilation into diverse cultures based on AI learning John is traveling to Japan, and consults his AI to inform him before he speaks or behaviors in this new country to ensure he does not unintentionally disrespect and individual or environment. He enjoys learning about cultures and downloads his Japanese language upload so he can immediately converse with others. Adaptability to diverse cultures AI’s are able to use the HUMAN database as a reference to easily assimilate into any culture their human base is entering. This allows for preservation of unique cultures while allowing global experience for traveling humans. AI’s are their humans guide to navigating new places and requires up to date information from the database to ensure they are creating the best interactions between their human and a new environment as possible. Collection of unbiased reflections of all cultures (as a resource) There is now an unbiased collection of all cultures, tradition, languages and behaviors on the planet available to all humans and AI’s to learn from. With every culture catalogued, it will encourage the preservation of self identity and collectivism with an AI which will maintain and support every identity on the planet.
technology. BIO tech
Instant understanding of human behavior Noah is a 1 week old baby, who is upset and screaming for attention. His mother is updated by their AI that according to his patterns, he needs to be fed and laid down for a nap 30 minutes afterwards to allow for his optimal digestion time. Noah is comforted due to his needs being analyzed and addressed. Preventative diagnostics incorporated in daily life Noah is 4 and new cells have been detected in his skin tissue and are analyzed to lead to possible cancerous cells. AI ďŹ nds these cells while they are in their earliest stages and takes preventative measures to ensure they are removed before it becomes an illness for their host. Designed humans and behaviors Noah is 4 years old, and his AI is raising him according to the behaviours most compatible with his parents and himself, allowing for the optimal environment are each family member through variations of interaction with their AI.
Ultimate eďŹƒciency
Customized mono choice Katherine is interested in obtaining a new means of entertainment, and her AI orders her the perfect entertainment system for her preferences and it is integrated into her environment immediately. Her AI knows exactly what she likes, and so every product is tailored exactly to ďŹ t her needs. Ubiquitous incorporation to all elements of daily life Katherine experiences the ease and convenience of pursuing her goals and wants due to the complete integrated platform using technology is all elements in her life. Her system is always evolving so as she develops and changes her purpose in life, her AI updates the system supporting her in every area she needs. Standard of perfection With her AI learning from every interaction, Katherine never has any problems with the objects she interacts with and has an expectation of seamless use and value as it is informed through the data generated from her, her entire life.
Potential Partnerships
Social interactions Food & nutrition Health & wellness Education Entertainment Urban planning Communication Interconnectivity of Objects Travel Transportation Biotech Energy E-commerce AR/VR Finance Everyday Needs
Large
Future Markets
Sma
Scale
all Scale
Established Companies
Social interactions Food & nutrition Health & wellness Education Entertainment Urban planning Communication Interconnectivity of Objects Travel Transportation Biotech Energy E-commerce AR/VR Finance Everyday Needs
Large
Future Markets
Sma
Scale
all Scale
Established Companies
Partnerships aim
Through exporing companies
the adoption of technology and
within various industries, the final
innovation. Expanding this
selection of potential partnerships
ideology, we propose the
came down to companies who’s
inclusion of social robotics into
mission is to stay relevant by
their current projects to enhance
becoming disruptors within their
user experience and ultimately
industry through the use of
provide the best quality of life
technology within their practice.
possible.
Each company falls within a different industry being food, entertainment, transportation and urban planning, each of which have yet to adopt social robots into the mass market of their field. These four companies, while all varying in size, have the intention to make a considerable impact on the daily life of humans through
Uber Elevate partnerships
Predicted to hit mainstream
intelligence, drone technology
markets within the next 10 years,
and electric batteries, flight will
flying taxis are expected to
become a commonplace practice
overtake short distance air travel
in everyday activities however, to
through the innovations invested
do so, companies will have to
in by Uber. Uber Elevate is
overcome a few obstacles.
expected to release vehicles, a
The most pressing obstacle
hybrid vehicle between an aircraft
for public air travel is establishing
and a helicopter, able to fly a
an air traffic control system which
handful of passengers for a low
accounts for drones and these
cost in urban areas of close
smaller aircrafts, a system which
proximity. Envisioned to replace
will have to be completely
long durations of ground travel,
created for these new
Uber Elevate will provide an
technologies as well as passing
alternative for those who value
laws which have yet to be made.
convenience, time and efficiency
While safety, adoption and
all for the same price as ground
implementation will be fast to
travel. Beginning initial user
integrate into public use,
testing in Los Angeles, Dubai and
government and laws will prolong
Dallas fort Worth by 2020 due to
the implementation of the
with innovations in artificial
program as policies and
cont.. regulations will have to be
array of industries, such as real
created before any component of
estate, government, urban
Uber Elevate is certifiably safe for
planning and businesses to name
use. New certifications, laws and
a few.
requirements will need to be
A part from regulation
passed for this new industry, as
issues, Uber is making rapid
well as the creation of a new
progress in the two technologies
‘urban air traffic management
required for allowing this new
system’ which will maximize
system of transportation to
efficiency as well as prevent
become a fast reality, these being
collisions or injuries. Once
UTM and VTOL. Unmanned Traffic
deemed acceptable for public
Management, the technology
use, the impact of air
NASA is providing Uber with, is
transportation on an affordable
described as a system “enabling
level will revolutionize the travel
civilian low-altitude airspace and
and transportation industries,
unmanned aircraft system
opening up markets for this new
operations." implement a system
means of commuting. To develop
to over see air traffic control on
the infrastructure for this new
this level allows for these vehicles
means of transportation, Uber will
to maximize their efficiency
rely on partnerships with a vast
without the need for human
intervention or constant
this air sharing platform will be
monitoring. The second, VTOL,
equal to or less than it would cost
stands for vertical take off and
for ground travel, an aspect Uber
landing, a new technology that
is committed to maintaining for
allows these smaller aircrafts to
their users. This will also allow for
take off without the need for a
cities to expand their parameters,
runway enabling roof take off.
as it will allow users to live farther
These vehicles will also be
outside the city with less
required to outperform
inconvenience to time
helicopters in all areas, including
commitment. Currently engaged
sound, safety, comfort and
in car, bike and soon air sharing,
accessibility. The VTOL systems
the ride hailing company will have
are predicted to be ale to cover
a stake in every means of travel
approximately 60 miles per trip at
within a city, soon requiring their
a rate of 75/m per hour due to
own infrastructure and urban
limitations in battery technology.
planning. Within the next decade,
However, this will enable users to
urban dwellers will soon enter
travel for lower cost, minimal time
into a new era of transportation,
investment and increase in safety
one of civil aviation.
when flying instead of driving. Once mainstream, prices for
Technology Required - Drone technology - Electric battery technology - UTM - Autonomous objects - VTOL - Applications/ connectivity - IoT - Sensors
Qualities of Social Robot - AI and machine learning
- Data analysis
- User recognition
- Responsive and communicative
- Voice and audio capabilities
- Adaptable personality
- connectivity
- Possibility of uploaded
- cognitive intelligence - accessibility - Panoramic vision - Navigation and movement - Verbal communication - Autonomous actions - Analysis and reaction - Anticipated needs and reactions - Adaptable based on user wants - constant feedback - Command and response - Emotional response - Connected into networks - Entertainment - Meaningful experience
Role of Social Robots Transportation will soon evolve
of AI and social robotics could
into a fully autonomous
vastly improve the time
ridesharing platform available to
investment of its users, one who's
users for low cost and ultimate
feeling of safety, comfort and
eďŹƒciency. While uber currently
enjoyment will directly inuence
operates within an app, and is
the companies success in fast
intended to remain this way for
adoption of users.
Uber Elevate as an additional option of travel, the integration of social robots could be beneďŹ cial into these experiences. The face of uber could be one that is responsive, adaptable and enjoyable for users who can have a representative of the company who is purely continent on the wellbeing and happiness of its user. Whether that is providing entertainment, an update on their travel or any possible questions the user may have, the integration
Disney partnerships
Walt Disney company is perhaps
not only their contents but the
the most notable, influential and
delivery of the experience of their
largest media & entertainment
channels through the latest
company of the world, providing
advancements of technology -
compelling contents for all ages &
including Artificial Intelligence,
generations from a child to
Blockchain, facial ID, image recog-
seniors. The company hold differ-
nition. Currently, with the develop-
ent types of businesses over its
ment and public interest in AI, AR,
generated contents & channels:
MR, VR technology, Disney
media networks, parks & resorts
believes that there is truly no end
and consumer products & interac-
to the application of AI impacting
tive media, all of which, are
the creative process of their
extremely successful and relate
media and entertainment busi-
to one another.
ness.
As the world’s biggest media &
Disney Research is a new
entertainment conglomerates,
research lab to their foundation,
Disney is looking to better under-
focusing on incorporating the
stand their audiences’ expecta-
advanced technology into the
tions and behavioural changes
Disney experience. Their main
within the entertainment indus-
focus is to make characters inter-
tries. Disney attempts to expand
pret human behaviours & reac-
cont.. tions and responding to it accord-
works which is a tactile firework
ing to the assigned personality.
show for blind visually impaired
Disney Research is now expand-
visitors at the Disney theme parks.
ing their research on AI, AR & MR
To mimic the holistic experience
and trying to incorporate Disney
of the fireworks, Disney creates a
characters to deliver a more inter-
directable water jet that sprays
active experience. Another ven-
onto the rear of a screen with
ture that they are experimenting is
different directions of nozzles to
facial recognition and deep learn-
recreate the tactile effect. The
ing to detect audience’ face; the
meaningful analog of a visual
analysis of audience’s expressions
firework represents a novel and a
and reactions can help Disney in
cost-effective approach for scal-
its future projects to concern
ing the event into a shareable
audient analysis, group behaviour,
experience. Disney Research has
predicting reactions, and improv-
released a solution for multi-user
ing its movies.
interactions using AR/MR, creat-
Another aim of Disney Research
ing the same augmented environ-
is to create the tactile experience.
ment with any computer generat-
With an intent to design for an
ed asset with the visitor through
inclusive experience, Disney
the lens of a third person point of
Research piloted a Feeling Fire-
view. The characters are powered
by AI and machine learning, pro-
emergence of Netflix, taking over
viding haptic feedback and stories
a lot of its audiences away. As a
about their lives, connected to
defence, Disney has pulled its
their origins of the movie. Being
movies from Netflix and plans to
able to interact with any Disney
begin its own streaming platform,
characters next to the audience,
with a more affordability and ben-
the visitors are able to deepen
efits. There’s no question of
their experience and connection
whether Disney’s service will
with the characters and Disney
attract customers, but it’s whether
stories.
it can radically reset consumer
Experience and entertainment
expectations in the streaming
is the key driver of the company.
market that a $9.99 Netflix sub-
For Disney to maintain the two,
scription won’t seem like a value
they require more user data than
anymore. For Disney to compete
its current collection. Unlike many
in this game, Disney must have a
other companies, Disney doesn’t
data-driven response to the mar-
have a wide platform of user data
ketplace and audience
collection other than a users’
behavioural changes. The ques-
channel preferences, general
tion is where will they be able to
information and a little bit of an
collect this data?
interest, especially from the
Technology Required - AI and machine learning - Robotic Process Automation (RPA) - Drone - Sensors & Cameras - Cloud computing - Networked technologies - IoT - Robotic Filming - Autonomous vehicles - Information Communication Technology (ICT)
Qualities of Social Robot - AI and machine learning
- Emotional response
- User recognition
- Connected into networks
- Multi-language skills
- Entertainment
- Voice and audio capabilities
- Meaningful experience
- Cognitive intelligence
- Data analysis
- Accessibility
- Responsive and communicative
- Panoramic vision
- Adaptable personality
- Navigation and movement
- Customizability
- Verbal communication
- Possibility of uploaded relationship
- Autonomous actions
- Data collection through voice &
- Analysis and reaction
human behaviour
- Anticipated needs and reactions
- Interpret & mimic human facial
- Adaptable based on user wants
experiences
- constant feedback - Command and response
Role of Social Robots As the creator of children’s anima-
Disney’s theme parks are
tions, Disney can take advantage
amongst the most popular out-
of social robots and bring life to
door entertainment parks of the
their on-screen characters into the
world and social robots could
real world. Such as Marvel charac-
make it even more exciting. Being
ters turned into a social robot
able to fully interact with Disney
within children’s room and can
characters would be the ultimate
talk & interact with the children on
dream of every Disney fans. By
a daily basis. Not only it could
turning the characters into a looks
become their friendly companions
like, talks like, acts like, lives like
but will collect information about
real living beings, it will present a
the user and help them along with
more excitement, joy and magical
homework, give them reminders,
experience for visitors. Being able
and help to set & achieve their
to talk & interact with users’ favou-
goals. Most importantly, by placing
rite Disney characters would
Disney powered - A.I robots into
become a child's - or adult's -
users’ life, Disney will be able to
dream come true. Disney charac-
collect unique user data to learn
tered Social Robots within the
more about the user and provide
theme parks can become a guide
most compelling interactions and
within the park, providing general
services.
customer services such as a giving
a tour and answering questions
each scene just as humans do, it
from the visitors. Visitors will feel
will save an enormous amount of
more welcomed, delighted and
time and cost, leaving most of the
amused with the new experience
work on creativity. Beyond Disney
of entering Disneyland - a land
characters, actors could also be
only filled with Disney characters.
represented as humanoid social
Thus, the adoption of social robots
robots and be automated with
within Disney theme parks will
scripts, facial expressions and
enable the visitors to feel like not
gestures.
only they are in a land filled with
Similarly, robotic filming tech-
Disney characters, but they are
nique serves significant benefits to
part of the movies from living and
the TV broadcasting industry,
interacting with the real charac-
cutting down hard human work as
ters.
well as cost & time. With the
Currently, most animated films
development of drone filming,
are created by the computer
there is increased the flexibility of
graphics, which is a huge amount
the camera angles and filming
of time and work for the artists.
techniques exploited, providing a
Instead, by having to make char-
more compelling and convenient
acters into real life actors/actress-
method of delivery contents.
es as a social robot and act out
Clear Labs partnerships
Clear Labs is a startup company
up until it reaches the user; creat-
funded by Google Ventures
ing an unprecedented level of
aiming to revolutionize the food
transparency within the food
industry by creating technology
industry. Pairing this with sensors
able to analyze food down to its
and IoT as well as the implemen-
molecular level. The technology
tation of 5g networks, data will be
will primarily be used for food
able to be generated, communi-
safety, transparency and account-
cated and synthesized automati-
ability through the use of DNA
cally creating an automatic trust-
sequencing and data processing.
ed ledger of the entire production
Utilizing possible blockchain
of a single food product. While
technologies as a method of
this technology is primarily aimed
recording and certifying the data
to beneďŹ t companies and produc-
collected, food will be able to be
ers of food, the beneďŹ t for the
traced down the exact time and
ends user is endless. Entering a
location of each stage of its life
new era of awareness and need
from the farm to distribution to
for sustainable and ethical prac-
the table. With this method of
tices in the food industry, users
traceability, new insights will be
will be able to understand the
available from every stage of the
components of the food they are
supply chain of food production
consuming down to its molecular
cont.. level, able to identify food based
while also providing higher levels
on its composition.
of information in a single test.
The technology created by
Building a ‘safer food future’, this
Clear Labs is called Next Genera-
level of transparency and insight
tion Sequencing, a term used to
will revolutionize both the produc-
define highly efficient, rapid, paral-
tion in the supply chain and the
lel DNA and RNA sequencing and
consumption of products by the
its application in genomics and
trust and insurance customers will
molecular biology. This sequenc-
be able to maintain in the quality
ing can identify all information
of their food. Clear labs intends to
needed in mixed ingredient or
create an end to end system
packaged foods in relation to
within the supply chain through
safety and consumption. With this
the use of data sequence within
technology, the use of software
this trusted ledger from the
analytics allows for mass scalabil-
moment of creation to the
ity of this method as well as the
moment of consumption. With a
accessibility of users to this data-
single test, a company is able to
base of information. Soon, this will
identify ingredients, contaminants
revolutionize food testing require-
or allergens in every batch of
ments as it is faster and cheaper
food. This allows for a quality
than current methods of testing
product to be verified before it
reaches the end consumer to
due to the accountability these tech-
remove any possible issues with
nologies allow. Once this technology
the product. The end user could
is introduced into the market they
also be provided with this infor-
will create a new standard of food
mation, being kept informed on all
safety and transparency for food
ingredients, pesticides, or patho-
manufacturers, as well as verify
gens that could have entered the
companies which are completely
food at any given stage; for
growing their food in labs and artifi-
instance, if a child is severely
cial environments like Memphis
allergic to peanuts, a parent can
Meats or SuperMeats. This low-cost
safety know if the products they
technology and the possibility of
are feeding their child is safe.
connectivity with both food produc-
Clear labs ‘barcoding’ of food
ing and end consumers could poten-
products with the products very
tially return control back into the
own DNA samples allows for
users' hands through real-time data
quick access to the information
analysis of food quality. The use of
industry which has remained in
this technology is poised to disrupt
the dark for consumers knowl-
the entire food industry, one which
edge, users are able to return
will empower the end consumer with
trust into the mass-produced food
the transparency of the production
they are eating with confidence
and supply chain of food manufac-
Technology Required - NGS - Blockchian - IoT - Sensors & Cameras - Cloud computing - Networked technologies - IoT - Information Communication Technology (ICT)
Qualities of Social Robot - AI and machine learning - verbal communication - autonomous actions - organization/ tasks/ labor - analysis and reaction - anticipated needs and reactions - adaptability based on user wants - user recognition - voice and audio - connectivity - pattern recognition
Role of Social Robots With social robots increasingly
can purchase products most
becoming part of the food indus-
aligned with their users wants and
try with their expectations of
nutritional needs to better beneďŹ t
maintaining food ledger, reorder-
the end user as well as become a
ing products and organizing deliv-
mutually beneďŹ cial relationship
ery for groceries, social robots will
with Clear Labs as the data of user
soon be in command of purchas-
purchasing will become as trans-
ing and organizing the food which
parent, with social robots making
comes into homes. With a part-
the needs of the end user clear to
nership with Clear labs, social
the supply chain, allowing them to
robots in the home will have
identify needs of the user and
access to the DNA sequencing of
create accordingly.
all food products and the supply chain of these products to identify the safest option as well as the option which aligns most with the user's beliefs. Rooted in data, food will become a trusted product of origin, with all information regarding its production becoming open sourced for users. Social robots
Side Walk Labs partnerships
Sidewalks labs is an urban
new standards of sustainability,
planning company supported by
affordability, mobility and eco-
Google Ventures to accelerate
nomic opportunity to open a digi-
urban innovations and serve as a
tal infrastructure that provides
beacon for cities around the
ubiquitous connectivity for all and
world. The ultimate goal that
offer new insights on the urban
Sidewalks labs strives to achieve
environment.
is to tackle challenges of a grow-
The utopian visions of Side-
ing urban community such as
walk labs are ambitious and built
long commutes and unaffordable
from the” internet up”. They reim-
housing, and reimagine cities to
age urban life five dimensions -
improve the quality of life for
housing, energy, mobility, social
dwellers. Sidewalks labs especial-
services, and shared public
ly picked to design a district in
spaces. Their vision to serve as a
Toronto’s Eastern Waterfront to
model for sustainable neighbor-
foster urban growth and turn
hoods is supported by adding a
Toronto into the global hub that
digital layer to underpin each
blends people-centred urban
proposed facet of Waterfront life.
design and cutting-edge technol-
Buildings would be mostly pre-
ogy. The ambitious project of
fabricated with eco-friendly mate-
Sidewalk Toronto achieve to set
rials that eliminates the produc-
cont.. tion of waste, and strictly focus on
amounts of data through an array
limiting noise within the commu-
of camera and sensors located in
nity. Sidewalk Toronto will feature
every corners of the community,
a centralized platform that har-
privacy activists sparks concerns
vests data of the community and
and have closed their doors to
become publicly accessible and
Sidewalk Toronto’s intent. Howev-
efficiently utilized for more devel-
er, Sidewalk Labs’ company
opment. With the use of smart
lawyer responses that they “hadn’t
technologies such as 5G, artificial
foreseen” how fiercely Canadians
intelligence, cloud computing,
would demand privacy of their
networked technologies, optimal
data within the country and
applications of drones, autono-
understand that people’s individu-
mous vehicles and etc, Sidewalk
al rights to their own information
aims to develop the utopi-
is going to be paramount. Yet,
an-sounding vision into the realm
Sidewalks Labs have not yet
of possibility.
directly provided answers as to
Some experts and people
where the data will be restored
have expressed their concerns
and the level of accessibility of
about Google’s $50M (?) Guin-
the collected data, as it will
ea-Pig plan for Toronto. As the city
become the most negotiable
accumulates the overflowing
aspect to be approved by the
Government of Canada. Sidewalk Lab’s layering of technology over the physical surface of Toronto proves a savvy way of extracting new value of land, generating the ocean of user, community, environmental data that are collected and managed. On top of that, the city tolerates urban community challenges of high housing rates and cost of living expense, overcoming incredible challenges of growth and promising to unlock Toronto’s potential as a “world-class city”. Currently, Sidewalks Toronto attracts worldwide attention with the possibility of resolving today’s global challenges of urban growth.
Technology Required - ArtiďŹ cial Intelligence - Blockchain - not yet discussed within the proposal but have potentials - Cloud computing - Networked technologies - IoT - Drones - 5g - Autonomous vehicles - Smart homes - Brain Computer Interface (BCI)- chip for access - Information Communication Technology (ICT) - Sensors & cameras
Qualities of Social Robot - AI and machine learning
- Analysis and reaction
- User recognition
- Anticipated needs and reactions
- Voice and audio capabilities
- Adaptable based on user wants
- cognitive intelligence
- constant feedback
- Accessibility
- Command and response
- Network connectivity with every
- Emotional response
objects/ services
- Connected into networks
- Panoramic vision
- Entertainment
- Navigation and movement
- Meaningful experience
- Verbal communication
- Data analysis
- Speaking & understanding every
- Responsive and communicative
Languages
- Adaptable personality
- Understanding of diverse cul-
- Possibility of uploaded relationship
ture
- Human judgement
- Autonomous actions
Role of Social Robots Housing: By incorporating SR into
dent’s emotional and condition,
individual homes, residents could
such as controlling the tempera-
form more social relationships and
ture, informing applicable com-
provide more tailored living solu-
munity announcements, con-
tions at home. As part of being in
trolling the objects within homes
the most personal space, SR col-
autonomously through voice com-
lects user data that’s 100% accu-
mands and becoming a compan-
rate, being able to make the best
ion that could understand and
possible choices of eating, diet
listen to user’ day. SR within
habits, scheduling of the day and
homes will encompass anything of
most importantly become users’
users’ emotions, control of objects,
close companion to reduce loneli-
and healthy living choices.
ness and have a happier life. As a
Energy: As a conjunction of SR
100% personalized robot around
within homes, SR will remind resi-
the users’ home. With the integrat-
dents about of energy use and
ed networks within the communi-
green contributions towards the
ty, social robots will be aware of
community. As a result, the resi-
users’ day and cater the services
dents will be driven to consume
within homes according to their
less energy and generate
mood and condition. SR as being that one who takes care of resi-
Mobility: Being able to assist citizens with any physical limita-
cont.. tions and allow to become a
with on-demand social services
friendly guide/ companion along
that continuously recollect peo-
the ride. SR within public transpor-
ple’s data that only requires resi-
tation can inform residents of the
dents’ verification. Already having
best route for individual destina-
a base layer of people’s identity,
tions, uniquely engage with pas-
needs and situations, SR powered
sengers to keep them company
social services will be delivered in
and enjoy the ride. With the auton-
the most convenient and friendly
omous driverless public transpor-
manner, only providing the best
tation, AI-powered SR is able to
mono-choice for the people.
command directly with the vehi-
Social services include financial,
cles, providing an ultimate &
education and health, which will
time-efficient social hub.
be readily available on a 24/7 hour
Social Services: Adopting SR
basis, through the representation
into the social services of the city
of SR that will visit one’s home
will streamline tasks by the cost &
instead of residents having to visit
time efficient manner resulting in
them on their own. Each type of
boosting satisfaction among the
services will have a SR representa-
residents. Long-standing lines of
tive instead of having countless
services and insufficient
human social workers, being able
data/document will be replaced
to analyze clouds of data in sec-
onds and provide the most bene-
SR will report any suspicious
ficial options for all residents
activity or react when a person is
within the city.
in an emergency situation.
Public Spaces: SR will be placed in each public spaces to function as a guide, regulator, and a friend. By having a fully SR-monitored space, the city will become a safer place for the residents; these public spaces include community parks, playgrounds, schools, public washrooms, barbecue, community square, parking lot & etc. Social robots will be informed of resident’s desires and assist with specific needs. For example, when a child comes to a playground and there aren’t any children to play with, SR will become a friend that keeps the child entertained;
Moving forward with
Sidewalk Labs
Opportunity
Sidewalks labs is streamlining
vate the quality of residents’ lives
their research & development into
further. By identifying every detail
adding the digital layer on the
of their data, Sidewalks labs is
physical surface of the city in
trying to tackle challenges that
order to set a brand new arche-
urban growing cities are currently
type for urban cities. By introduc-
facing today.
ing a package of advanced tech-
On the other hand, while Side-
nologies, the city will become
walks labs are resolving and inno-
ďŹ lled with new opportunities and
vating urban city challenges, they
vast collections of data from
have a gap between connecting
users, the environment, and every
the new innovations with humans,
living organisms within the com-
the residents. Although their inno-
munity. They foresee to drive
vations and concepts are
urban innovations within the ďŹ ve
extremely advanced and address
domains including homes, social
city challenges, they are missing
services, mobility, share public
the emotional aspect of human
spaces and energy, which will not
living; how these new technolo-
only collect a tremendous amount
gies will be delivered and seam-
of data that can be used to ele-
lessly integrated into their lives.
The question is where will the data be stored, who would be accessible for the gathered data and how can user eectively utilize their own data to navigate their living? How can the technology & data be seamlessly delivered to humans, especially with the rise of privacy fear? The emotional and social aspect must be present within this new society to create the most successful archetype for the ideal urban community.
Trends and Signals Virtual Companions Assisted Development Declining Riderships A commerce
Connection
Virtual Companion trends and signals
Virtual companions are the natural
them to carry a fully conversations
evolution of human connection
in any areas - become a true
with the massive developments of
companion for humans. Apple has
AI technology and machine
been responding to this
learning. From the success of
expectations and is fully exploiting
social robots including Alexa,
Siri to have a unique voice and
Google Home, Jibo, Kuri, and so
personalities to making people
much more, millions of consumers
consider Siri as a friend instead of
today are having a conversation
an assistant on my phone.
with virtual entities within the
Implementing social robots -
context of homes and it is
virtual companions - even outside
predicted that by 2020, the
the domain of home and into the
average person will carry more
public services will create a more
conversations with bots than with
interactive, entertaining and
their spouse. The virtual
connected community.
companions are developing beyond its functional capabilities and connecting with users on the psychological level, that allows
Advancement
Assisted Development trends and signals
With the changing social attitudes
temperate at each stage of the
and converging economic pres-
recipe. Helping people to leverage
sures, post-demographic consum-
ownership and innovate play on
ers are reaching out to brands and
their ownership is the key motiva-
services that can assist to out-
tion for consumers. Having an
source daily tasks and help them
urban ecosystem with advanced
realize & reach their personal life
technology that provides assisted
goals. Attitudes on what consti-
developments would become the
tutes an “adulthood� are shifting,
ideal community for today’s con-
where 20% of 28-37 old men in
sumers.
Shanghai are unmarried, whereas in 2005, this was only about 12%. Tasty One Top launched a smart cooking appliance in partnership with GE with aimed to assist cooking. As an integration of the Tasty mobile app, the appliance syncs with the video recipes and adjusts itself their own function & the
Automation
A- Commerce trends and signals
A commerce - automated com-
nicates that consumers have a
merce is the key customer
layer of trust to automated ser-
behaviour within the retail world.
vices and identify automation as
Automation has been embraced
the next level of convenience that
more than ever: customers are
provides a unique experience.
outsourcing ďŹ nancial and personal decisions to services with automation applications, eliminating the need for human interventions/ support. Al-fueled personal assistance is heavily exploited within retail & food industry including, a cashier-less cafe in China (TaoCafe) and automated shopping applications that creates itself a wardrobe of wish lists based on a designer, colour, and types of clothing, using the user data (Finery). A-Commerce trend commu-
Convenience
Declining Ridership trends and signals
There has a lot of decline of public
case for better transit outcomes,
transit emanating from every
resolving the obstacles to steady
corner of developing cities over
growth in ridership using the rapid
the world of failing bus systems,
technology advancements.
cut service, and failed infrastructure. Poor service and failed maintenance programs have been increasing with the public transit. This is one of the biggest concerns for growing cities, having to face with traďŹƒc congestion and air pollution, providing discomfort and harm to the communities. As a result, the cities are charged with congestion pricing, fueling more complaints about the increased fares and the poor transportation system. An urban planning must take a leading role in making a
Proposal Opportunities
Through the outlined opportunity
with IoT, being able to communicate
and the analysis of today’s key
and have control over its system.
trends, we believe that social robots
Each social robot representatives will
should become the representative of
have the ability to sync information
Sidewalks Lab’s innovation domains
along with other social robots in a
of home, mobility, social services and
different domain. This allows users to
share public spaces. Today, social
conveniently walk into any service
robots are implemented to serve
that carries all of the required data of
unique experiences that people
the user; the only thing that will be
attach great trust and engage emo-
required is user verification. User
tionally with the social robots. By
data will be secured with blockchain
translating this behaviour and intro-
and biometrics, eliminating any
ducing social robots into the new
chance of privacy data breach. The
digital ecosystem, residents will
social robots will become the com-
easily establish close attachment
munication in between the human
with the surrounding data-collecting
and the urban city, that brings the
technology.
next level convenience, seamless
Each domain of the community
data collection & transfers as well as
will be represented through a social
increased security to the urban com-
robot, providing unique services,
munity.
guidance and care for residents. The social robots will be connected to
Value Propositon Opportunities
The introduction of social
relationship possible since before
robots within the new city will be
the industrial revolution, allowing for
immensly beneficial for two primary
the best experience possible.
stakeholders; the urban user and
Urban users will similarly
partnered companies. Partnered
experience a similar benefit, having
companies will have access to
all of their needs recognized
complete user generated data
immediately and met with the
otherwise unattainable, with paired
optimal solutions provided by the
AI’s able to synthesis and
most suited company. They will also
communicate all wants, needs and
experience an increase in safety, see
timelines of their users to relevant
maximum efficiency in daily activities
companies allowing for maximum
as well as being an integral part of
efficiency within their manufacturing
the community. Through their data
line. This will allow partnered
contribution, users will have an
companies to have streamlined
active voice within the greater
access to consumers current data as
system of the city, being able to
well as complete knowledge and
make instantaneous changes
history of all products and their
depending on their needs. This will
usage. Having a dedicated city
result in every member of the
integrated into the manufacturing
community being heard as their
process allows for consumers and
personal AI’s create an equilibrium of
makers the closest mass market
opportunity and inclusion.
Importance of Data Opportunities
Sidewalk Labs proposal is entirely
as it is happening. While this
reliance on the integration of tech-
increase in data will require con-
nology into the ecosystem of the
stant streams of connectivity and
urban city they are building. With
bandwidth, the introduction of 5G,
the implementation of technology
as well as edge computing, will
such as sensors, IoT, 5G, AI and
allow for real-time analysis of
autonomous objects, the growth
protected, private data for optimal
of generated data is exponential.
use.
While the initiative has recognized
Our proposal simply allows the
the importance of data within their
data generated through technolo-
plans, little has been decided on
gy to be utilized to it’s utmost
how to utilize the analyses rooted
potential, through the accessibility
in the raw data. Our proposal of
and continuous, instantaneous
integrating social robots into the
implementation social robots
ecosystem of the planned city
allow for.
allows for AI to communicate and make immediate decisions completely based on user-generated data allowing for the city to be improved through user experience
Requirements for Implementation Opportunities
Sidewalk Labs is still in its concept
data to remain within the country of
and planning stage, with no con-
origin, and will rely on local data
crete plans to begin developments
centres and the cloud. Regulations
in the near future. This will be
regarding user-generated data will
dependent on a variety of factors
need to be addressed and intro-
such as accessibility to technology,
duced to new local and global regu-
governmental policies, development
lations. The adaptability and emo-
of concepts and the need for part-
tional investments needed by initial
nerships with various industries. As
users has yet to be determined as
Sidewalk Lab’s concept is rooted in
the city requires to user to transition
the use of technology, the introduc-
into a completely new way of life
tion of 5G will be an integral compo-
dependant on technology. Partner-
nent to the implementation of the
ships will also be required to provide
new urban city. The identities and
the city with resources such as food,
technology of the proposed social
energy, furniture and entertainment.
robots will need to be designed and
While Sidewalk Labs faces many
created as their integration will need
obstacles before breaking ground
to be introduced with the start of the
on their new archetype for an
city. Data and privacy are also obsta-
advanced technological city, their
cles as the proposed city, Toronto, is
viability is promising in developing a
pushing against the company for all
new standard of life.
Domains of Social Robots
b Mo
mobility
home
social services
Involved Technology Sensors
m Ho e
public spaces
Blockchain 5G Technology Cloud Network Voice Recognition
Security
User VeriďŹ cation
Pu
Drone
bl
ic S
Eco System of Digital Layer
bility
Soc Servic ial
es
es
Spa
c
Pathway of Experience Partnered Company
Domains of Opportunity
Connecting Technology
Mobility
Side Walk Labs
Personal Home Social Services Public Spaces
Id Fra
Tec
Social Robots
Env
dentified amework
chnology Ritual
Concepts of Applications
Ultimate efficiency Automated Behaviour Adaptability to constructs Purview of Relationship Non-verbal communication
Social
vironment
Beneficiary
Integration of preference Emotional sustainability Biotech
User
Thank you.