A Credential Management System For Hospitals

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Calibri,Development 20, Bold Healthcare Application

A Credential Management System For Hospitals A SaaS based comprehensive credentialing solution reduced delays for medical staff referencing significantly

Situation

Harbinger Solution

 A US based mid size ISV in HR domain had many large hospitals as their customers. These hospitals were facing various bottlenecks in the lengthy and time consuming credentialing process consisting of physician referencing and delineation of privileges.  The company wanted to be the first to enter the market with a solution to streamline the credentialing process for the hospitals.

Challenges  System needs to cater diverse and varied credentialing processes followed in hospitals  Integration with existing applications of client so that these features can be plugged-in as part of other existing applications or offered as independent application.  Form creation and maintenance of diverse and complex forms needed for hospitals  Enable recruiter to view real time status of candidate’s credentialing process

Tools & Technologies     

ASP.Net MVC 4 SQL Server 2008 Jquery, Java Script, WCF, AJAX Supersignature Infragistics

www.harbinger-systems.com

 Developed a customizable and configurable SaaS based solution to automate the credentialing process of a hospital  Built a pluggable component based architecture where most of the features being exposed as WCF (Windows Communication Foundation) services to integrate with the existing systems  Developed a form builder tool, which can easily build visually appealing forms compatible with mobile devices. Utilized digital signature tool in forms to validate the authenticity of forms filled by candidate  Implemented dashboard view for recruiter to view status in real time, send follow up mails to pending forms, assign candidates to recruiters and compare reports

Benefits  Enabled client to cater to a wider user base with a customizable and configurable system  Improved reusability and less maintenance required with same code being used to enhance existing products and also being offered as independent offering  Bolstered up hospital staff efficiency levels with reduced turn-around time for form maintenance and creation  Enhanced user experience with a one-stop view and helped recruiters achieve greater productivity with real time notifications and reminders

© Harbinger Systems

rfi@harbingergroup.com HSTC 5301


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