Mobile CRM Client for iPhone & Blackberry

HSTC901

MOBILE CRM CLIENT FOR IPHONE & BLACKBERRY

www.harbinger-systems.com

HARBINGER SYSTEMS Overview

Services

Harbinger Systems is a leading provider of software engineering services to some of the world's best product companies. Our services span solution consulting, software design, development, testing and test automation.

Software Product Development

Web 2.0

Mobile

eLearning

By leveraging cutting-edge technologies, Harbinger Systems works with its customers as a partner in technology innovation.

Performance Engineering

Systems Software

Digital Marketing

A Harbinger Systems Case Study

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MOBILE CRM CLIENT FOR IPHONE & BLACKBERRY

Situation

Challenge

A diversified enterprise delivering software products and services across 45 countries

The company wants to provide sales team access to critical CRM functionality while being on the move

Company uses a central web-based open source CRM software for its sales force

Application focus was to make it fast, frill-less and hasslefree access on mobile devices

Technologies & Tools Harbinger Solution

iPhone 2.2.1 SDK

BlackBerry SDK 5.0

Xcode 3.2

Event handling and listeners

Adapted web-based interface to iPhone’s and Blackberry’s native-UI and small factor

Google Map GMap2 API for showing address

A lightweight CRM client with key modules, Contacts, Leads and Opportunities developed with quick turnaround time

Email and calling API for contact

KSoap2 for SOAP connectivity to web services

Mobile clients support offline and online modes with sync and connectivity to server through a web service

CRM-Web Service communication

Multiple UI layouts for different screens

BOTTOM LINE

Benefits Sales people constantly connected and productive in offline as well as online mode Sales teams able to instantly note down contacts and opportunities without having to resort to cumbersome mechanisms like Notepad, Excel and others

HSTC901

www.harbinger-systems.com

Sales people of the company able to be connected and be productive 24/7