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Our Promise To You
WE ARE...
Responsive
• Respond to your phone calls or emails by the close of business each day.
• Any phone calls or emails received after close of business will be responded to by midday the following day.
Informative
• Provide you with a comparative market analysis of your investment property comparing it to similar properties in your area.
• Provide you with an annual sales comparative market analysis so you can be informed as to the value of your property throughout your investment journey.
Deliverable
• Market your property to attract the best tenant at market rent in the shortest amount of time.
• Advertise your vacant property onto several real estate portals along with the Harcourts website.
Communicative
• Provide you with feedback after each inspection.
• Conduct a full induction with every new tenant.
• Provide access to your landlord portal allowing you access to your property reports 24/7.
Detail Orientated
• Conduct a thorough tenant selection process including national database tenant checks.
• Create a detailed report of the property including photos and inventory list if applicable.
• Prepare all tenancy documents in accordance with the Residential Tenancies Act 1986.
• Ensure a full bond has been paid prior to releasing keys to the tenant.
Proactive
• Be proactive with regards to annual rent reviews so your property is achieving maximum results for the current market conditions.
• Work proactively with your tenants for on time rental payments.
• Manage maintenance and repairs in accordance with your instructions.
• Conduct routine inspections of your property providing you with a detailed report and photos for peace of mind.
• Provide you with a full service property management experience.
Dependable
• Be your TRUSTED property management advisors!