HCC 2012 Accomplishments

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THE POWER TO ACHIEVE FY’12 ACCOMPLISHMENTS



Harford Community College FY ’12 Strategic Plan Accomplishments Theme I – Exemplifying Educational Excellence and Effectiveness A. Ensure a learning-centered culture that fosters student success. Created and piloted a first-year seminar, The Compass Seminar, to help students transition to college life. Created and piloted a Faculty Liaison Program, which allowed several first-year students to meet with faculty members in their area of interest. Offered for the fourth summer a two-track STEM Scholars STEP Up Program (Science and Engineering) focused on academic preparedness and career awareness, funded by a grant from the Dresher Foundation. Published the original molecular biology research conducted with students in the biotechnology program that yielded new science knowledge. Implemented a student retention plan to increase success for ABE/GED students. Held two Brown Bag sessions on mathematics and teacher education. Shared information on best practices from the Best Practices in Institutional Effectiveness Institute. Developed and implemented guidelines for students using the Tutoring Center to promote effective study habits. Reorganized the tutoring staff to include a Student Success Specialist to meet individually with students to collaboratively create success plans and initiate tutoring contracts and created a Manager for Tutoring to oversee all tutoring operations to ensure student success. Created a “Stress-Free Environment” campaign in the Test Center to ease test anxiety for students. Provided instruction to 47 students in Personalized Career Exploration, 15 students in Success in College and Beyond, and 230 students enrolled in Career and Life Planning. Developed a first-time, traditional-aged New Student Orientation and enhanced content of the New Student Orientation for adult students. Surveyed students regarding use of anatomical models for Library reserve use by students in Anatomy and Physiology classes: 97% of respondents said that use of the models assisted them in achieving their desired grade. Graduated an all-time high 142 Associate Degree of Nursing students. Achieved national exam pass rate of 85% for medical assisting program; this is above the national average. Achieved a 92.5% first-time NCLEX-RN pass rate. B. Assess, improve, and advance program design, content, and delivery of educational programs. Completed Program Reviews in chemistry, environmental science, and engineering and began implementing recommendations for program improvement. Developed and offered new biology course. Obtained accreditation for Paramedic Program from the Committee on Accreditation of Educational Programs for the Emergency Medical Services Professions (CoAEMSP). Received Center of Academic Excellence recognition for Information Assurance and Cybersecurity Program. Page 1


Modified Lower-Level CPA Exam certification certificate. Developed Advanced Administrative Assistant certificate to create a career ladder for students. Developed new CIS 119: Programming I – JAVA course. Modified CIS 214: Programming II – JAVA course. Created Special Topics: Fraud Examination course. Created Special Topics: CADD 263 – Revit II. Incorporated Financial Lab module into BA 101: Introduction to Business course. Offered study sessions to prepare students in Cybersecurity program for various industry certifications (CCNA, Net+, A+). Conducted outreach programs for HCPS business students to encourage dual-enrollment options for high school students. Opened and operated the newly-renovated Black Box Theatre space in Joppa Hall for classroom teaching, theatre course offering, and HCC and community productions. Conducted and submitted Paralegal Studies Program self-study to American Bar Association for reapproval. Received a grant from the Maryland Higher Education Commission to redesign transitional mathematics algebra courses to improve student performance and completion rates. Received a grant partnership with the Community College of Baltimore County to redesign the delivery format for transitional English 012 course: Basic Writing to improve student performance and completion rates. Planned and executed the fall Professional Development Day general session on General Education goals and how they are being met in the general education courses. Reviewed status of curriculum mapping in each of the divisions. Completely restructured the application and enrollment process for international travel/study courses, and redesigned the informational packets for both faculty and students accordingly. Developed new Physical Education courses PE 134: Cross Training for Fitness and PE 135: Indoor Cycling. These courses will allow more fitness options for students who are completing the Physical Education graduation requirement. Assessed nine College Life programs through satisfaction surveys and pre- and post tests. Offered online and “on-your-own” options for students to complete leadership certificate program. Assessed the Rites of Passage Mentoring Program through an online survey administered to mentors and mentees following the fall and spring semesters. Surveyed students on student planner usage and used results to redesign the planner to meet student needs. Presented Tutoring Center usage statistics at the 2012 SDIE Assessment Expo and won first prize. Streamlined testing and tutoring procedures for nursing students taking dosage exams. Submitted an application to the National College Testing Association (NCTA) to become a certified Test Center, which is a new initiative in NCTA. Developed one new Information Literacy online tutorial and one new tutorial to orient students to the Library facility and resources. Continued to enhance all tutorials (total of 18). Students completed 4,345 tutorial quizzes during FY12. Developed 17 new online course and subject guides to assist student research and assignments, bringing total to 58. The guides were viewed 18,613 times during FY12, an increase of 130% above FY11. Revised and updated the curriculum map for the Library‟s Information Literacy Program, which shows the relationships among student learning objectives for each IL session and/or tutorial and the program-level student learning outcomes.

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C. Assess, improve, and advance College policies, procedures, and practices to promote successful teaching and learning. Provided additional academic/career advising and support to students in accounting, business, computing and applied technology programs. Enrolled seven students in ACCT 210: Accounting Capstone who earned the American Institute of Professional Bookkeepers certification. Developed a plan for assessing the new Administrators Mentoring Program and conducted the initial assessment. Created an ongoing committee to oversee setting up mentors and evaluating annually. Worked with the Office of the VPAA to develop and deliver the August 2011 Professional Development Day: Preparing Our Students for Success in the Inter-Cultural Workforce. The panel presentation assessment results indicate that most faculty (93%) were pleased with the overall content, and 84.2% felt that information they gained was useful. Created and maintained Learning Assessment Committee webpage as a resource for faculty, staff, and students. Began development and implementation of additional program content to include the topic of sexual harassment in compliance with Title IX. Reviewed and updated process for hosting political candidates on campus. Revamped the face-to-face Information Literacy instruction sessions for ENG101 classes to increase constructive, hands-on learning. Gathered feedback from students on what they found to be the two main concepts or skills they obtained from the sessions; for fall 11 and spring 12 semesters combined, 98% of student respondents listed concepts/skills that matched the established student learning objectives. D. Incorporate environmentally sustainable practices into teaching and learning. Developed the STEM Teaching Academy 2012 program around the theme of Energy Literacy. Promoted and enlisted students to participate in “Clear Your Clutter Day,” a county-wide initiative to provide community members with opportunities to recycle unwanted items. Participated in Harford County Harford Commuter Assistance Program “Ride Share” with Harford County Department of Community Services where students were encouraged and educated on carpooling. Utilized online RSVP system for student activities including Etiquette Dinner, Recognition Banquet, Adult Orientation, and Commencement. Participated in Harford County Car-Free Day, where students rode public transportation at no cost. Utilized online nomination form and voting for Outstanding Student Leader and SGA elections. Transitioned all ENG 002 and ENG 003 unit testing to an online format. Worked with Computer and Technology Services, instructional faculty, deans, and student representatives to develop recommendations to implement print management in the Library and appropriate computer labs as a green initiative and to reduce costs. Designed and installed informational signage for various sustainable/green projects on campus. Participated in the Call2Recycle program to recycle old cell phones and rechargeable batteries. Enhanced use of online resources to save printing materials. Used Blackboard Online Learning System to submit electronic assignments instead of paper documents. Provided presentations at the quarterly new employee orientations introducing the College sustainable initiatives.

Theme II – Providing Comprehensive Support to Advance Student Success A. Enrich support services for students throughout the College community. Page 3


Worked with the HCC Foundation to provide “Grants for Excellence” to make international travel/study more accessible to HCC students. Implemented Phase 2 of automatic wait list functionality in Banner which allows students to wait list online. Coordinated and streamlined many student processes through collaboration between Admissions, Advising, Finance, Nursing and Computing & Technology Services. Conducted over 600 class visits to promote tutoring services. Offered students connection with community resources at OwlFest, including but not limited to representatives from the Maryland Insurance Agency, Harford County Health Department, and Harford County Parks and Recreation. Introduced, in the spring 2012 semester, the First Year Experience Compass seminar course, offering three sections, and the First Year Experience Survival Guide was completed. Overall, the students were successful and the FYE program will have a presence in the new student orientation. Provided academic support to athletes through the new Athletics Academic Success Specialist position, improving the overall communication between faculty and athletics. Created and implemented an online advising chat feature to OwlNet in the My Academic Life channel. Students can now log into their OwlNet account and receive academic advising via the Internet. Increased the number of student athletes advised prior to peak registration and set up several small group advising sessions for teams through collaboration between the Director for Athletics and Director for Advising. This year, to better serve the unique needs of the student athletes, the following teams were served: Women‟s Volleyball, Baseball, Men‟s Lacrosse, Men‟s and Women‟s Soccer, Men‟s and Women‟s Tennis. Facilitated the acquisition and availability of assistive technology to help students access materials in alternate formats. Infused information about disclosing a disability and requesting accommodations for people with disabilities into the employment readiness workshops for CNA and medical assisting programs. Conducted a fall and spring time management and study skills workshop for all students; noted attendees were athletes and financial aid students on a SAP plan. Registered 309 students with Disability Support Services. DSS Student Development Specialists had 1,616 appointments with DSS students. Provided intervention, resources, and referrals to 103 students referred due to exhibiting distressing or concerning behaviors. Implemented loan disbursement system to allow borrowers to charge books in the College Store before the funds are received from the Department of Education. This ensures that students have their required books and supplies prior to the start of class. Awarded $640,834 of institutional and Foundation funds to assist students in meeting the costs of education. A total of 507 students received these funds. Processed $94,480 in outside scholarships that were awarded to 112 HCC students. Processed VA benefits for more than 300 veterans and/or their dependents. Answered 11,684 reference questions and 7,144 questions about circulation, student IDs, and use of computers. Issued 6,974 student and employee ID cards, an increase of 8% over FY11. Accommodated an average of 1,025 persons who entered and used the Library each day that we were open. B. Provide students with the appropriate services to enhance their marketability in career fields and/or ensure seamless transfer opportunities. Page 4


Opened a Prometric Test Center (at the Higher Ed Center at HEAT) to better serve students enrolled in certification courses that require exams. Worked with Harford County OED and the Susquehanna Workforce Network to create a “Skills4Successâ€? Program in A+/Net+ certification. Wrote grant proposal to offer scholarship assistance to childcare providers at Aberdeen Proving Ground to encourage completion of coursework that would enable them to receive articulated credit for Department of the Army child care training toward the Associate of Applied Sciences, Early Childhood Education. Designed and conducted a student workshop on using social media for job search and networking. Offered student workshops on leadership skill development including time management and goal setting. Organized and facilitated two employment readiness workshops for students in the nursing assistant program in the fall and spring, which included presentations on resume building, interviewing skills, and professional dress. Studentsâ€&#x; resumes were reviewed and mock interviews were conducted. Delivered a career search techniques infusion lesson for BA 101 in September 2011 and April 2012. Students were asked to conduct a formal study of an occupation as a capstone to the program. Facilitated a workshop, The Paralegal Profession: From College to Career, fall and spring semester, providing students with information on preparing for careers in the paralegal profession. Implemented outreach program designed to reach General Studies Undecided students. Advisors contacted these students to assist them with major and career discernment. As a result of the efforts, there was a 25% increase in the number of students choosing a major in December and a 33% increase in the number of students choosing a major in April. Conducted Steps to a Successful Transfer workshop. This workshop, offered in the fall and spring semesters, provided information on transfer planning, including career exploration, deciding on an academic major, navigating the transfer of college credits, maximizing transfer resources, and the transfer admissions process at four-year colleges and universities. Presented a series of seminars for students and community members interested in our nursing program. These workshops introduced students to the application/selection process, tutoring support services, financial aid/scholarships, alternative allied health careers, and provided specific details of the nursing program to attendees. An online pre-nursing video was created to help facilitate the demand for the seminars and allow greater access to the information provided at the seminar. Provided small group advising sessions for Nursing, Allied Health, and Teacher Education students prior to peak registration to better serve the unique needs of these specific student groups. Assisted four students in securing cooperative education and internship positions, summer 2011; five cooperative education and internship students, fall 2011; and sixteen cooperative education and internship students, spring 2012. These opportunities gave students the chance to gain real world experience related to their major, outside of the classroom. Students from the following majors participated: psychology, business, paralegal, biology, computer information systems, accounting, CADD, and interior design. Sponsored a fall and spring Transfer Fair with approximately 40 institutions in Maryland and the surrounding states. Students and their parents/guardians had the opportunity to meet representatives from local and regional universities, colleges, and technical schools. High school seniors and community members were offered the opportunity to attend. Career-related information was also provided at this event. Approximately 250 students attended each semester. Hosted a Transfer Planning Seminar in October 2011. Advising, Career and Transfer Services also hosted numerous on-campus visits from four-year institutions that provided information about transfer schools, instant admissions, instant scholarships, etc. Representatives from these schools visited our campus in the fall and, in some cases, waived the application fee for students who applied in person. Students who met the qualifications were granted immediate admission. Page 5


Implemented outreach program designed to provide personalized academic, career and transfer services to currently enrolled students with 45 credits or more who have not yet graduated from Harford Community College. Students are contacted personally by a “completion advisor” and assisted with completing a graduation audit and with the graduation application process. This year, the College saw a 27% increase in the number of December 2011 graduates compared to December 2010. Developed a new Human Development course, HD 112: Job Search Techniques, which incorporates techniques for the job search including resume development, interview skills, and other job search techniques. Presented “Job Readiness and How to Disclose Your Disability” as part of Disability Awareness Month. Completed 220 Academic Plans for financial aid recipients through collaboration between Financial Aid and Advising offices. Plans resulted in 22 students graduating, 46 students continuing plans, and 69 students meeting SAP standards after following plan guidelines. Provided additional counseling/study skills support for 92 students receiving financial aid loans who were placed on academic warning after fall/winter sessions. Of the 92, seventy-two students successfully returned for the spring semester, and of those, 100% passed the required counseling test. Provided additional financial aid counseling for 19 students receiving loans who had accrued more than $30,000 in loan debt. Initiated Student Health Association. C. Create a campus climate where students enjoy high levels of satisfaction with their college experience. Processed 7,147 admission applications. Evaluated 2,162 transcripts to award transfer credit coming into HCC. Processed 1,083 graduation applications and conducted 2,166 graduation audits. Offered numerous social, cultural, community involvement, and educational co-curricular programs such as OwlFest, the new student picnic, free recently released movies, study break stress busters, games/giveaways, live music, off-campus trips, and holiday celebrations. Offered several family-oriented program opportunities for students including the Teddy Bear Breakfast, family bingo, family movie nights, and parent-student appreciation day. Hosted a New Student Picnic for first-time students to foster a sense of community for new students. Sponsored events for specific populations including students with children, first-time students, online students, and those who take early or late classes. Created “Night Owl” promotion for evening-only students that included a free golf umbrella and a snack. Worked with Vending Services to offer healthy “Fit Pick ™” alternatives in vending machines across campus. Initiated the „five dollar meal‟ at Globe Cafe, which includes one main item, a side and drink. Implemented the „Service With a Smile‟ customer service campaign in the Test Center. Created a new Federal Work-Study position in the Tutoring Center to greet and assist students seeking tutoring. Provided orientation, academic, transfer and career advising to all incoming students, age 16-19, through the One-Stop sessions. These ½-day sessions provided students with the opportunity to take their academic skills assessment, meet individually with an academic advisor, receive information related to financial aid, learn how to navigate the online registration system (OwlNet), and register

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for courses. Approximately 1,631 students were served during summer/fall/winter/spring, 2011-12 one-stop sessions. Provided academic, career and transfer advisement totaling approximately 20,000 visits for the FY 2012 reporting period. Reconfigured shelving of periodicals within the Library to create space for two group study rooms, in response to expressed student demand for more study space; the two new rooms are scheduled for construction in December 2012. Piloted extended Saturday Library hours in response to expressed student demand; will continue the added 4:00-5:00 p.m. hour in FY13. Implemented automatic uploading of test scores to facilitate a real-time access to test scores and reduce inaccuracies in data encoding that affects student experience and advising. D. Enhance opportunities for personal development through superior programs and activities for students. Implemented the Certificate to Career in One Year program, transitioning GED students into certificate programs that lead to employment. Received a renewal grant from the Maryland State Department of Education Childcare Division to provide scholarships for early childhood education students to prepare them for careers in the child care industry. Promoted student wellness and mental health awareness on campus through programs such as the driving while impaired simulator, National Coming Out Day, National Depression Screening Day, “Social Media Mayhem,” healthy relationships, goal setting, violence and harassment prevention, and health fairs. Provided student leadership skill development opportunities through the IDEAL Leadership Series including programs aimed at learning, leading, and serving. Twenty-one students completed all requirements to earn the certificate. Offered students the chance to participate in 29 different student organizations. Five new organizations were created during the 2011-2012 academic school year. Student organizations provide an opportunity for those involved to become more broadly educated and to develop significant interpersonal and leadership skills. Student organizations visited museums, attended conferences, provided volunteer services, toured the Court of Appeals, U.S. Capitol, U.S. Institute of Peace, Statue of Liberty and Ellis Island. Other activities included white water rafting, a visit to the Improv Club, and decorating a Show House in Baltimore. Hosted theatrical production by Pin Points Theater “Hooked On Love” in Chesapeake Theater. Sponsored time management workshop targeting students and in particular student-athletes during the fall. Recognized accomplishments of students, peer leaders, mentors, mentees, Outstanding Student Leader Nominees, and Registered Student Organizations advisors at the Student Leadership Recognition Banquet. Hosted events, activities, and field trips that provided opportunities for students to experience a diverse culture of learning, including Congressional Black Caucus Annual Legislative Conference, Reginald F. Lewis Museum of Maryland African American History and Culture, Delta Sigma Theta Sorority Step Show, and New York City Tour of Harlem. Sponsored luncheon with rising poet ODD?ROD and a spoken word talent showcase featuring HCC students. Held outdoor family movie in the fall 2011 for students and their families; over 200 people attended. Traveled to London with students for a cultural experience, offering a noncredit option for credit students only through the College Life Office. Page 7


Conducted a financial literacy fair, including a game of financial Jeopardy, which brought financial management skills development to students in attendance. Coordinated Monthly Evening Student Appreciation Nights sponsored by the Student Government Association to reach evening students and gather feedback for assessment. Completed over 200 success plans in which students documented strategies they learned for personal and academic development as a result of meeting with the Student Success Specialist. Established the Beta Rho chapter of Delta Alpha Pi (DAPi) Honor Society. Created a Disability Support Services Channel on the My Academic Life tab of OwlNet for students with disabilities. Began initial phase of Disability Awareness Project by having students with disabilities submit personal experiences with the goal of collaborating with the Theater Department to create a theater show. Created a “Poetree” in the Library where students and others could post poems as leaves throughout April (National Poetry Month). Organized an activity during National Library Week to promote reading by inviting students, faculty, staff, and administrators to create online and print posters of their “Five Favorite Books;” 85 persons participated. Held three drawings during the year to promote campus activities (such as the London Study Abroad trip) and to draw users into the Library; 356 persons participated. Started the Northeast Chapter of American Association of Medical Assistants. Hosted a student appreciation night during Medical Assistant Recognition Week.

Theme III – Embracing Diversity A. Promote and sustain a welcoming environment that embraces diversity. Brought aspiring, young entrepreneurs to campus through the new Fantasy Biz Camp. Celebrated International Education Week from November 16-20, 2011 with a week-long program of lectures, films, games and food. Hosted a presentation from an NCAA conference commissioner on equity, diversity and sportsmanship entitled “Diversity According to South Park and the Family Guy,” addressing cultural, disability, and racial diversity. Hosted programs that reflect different cultures including Oktoberfest, Chinese New Year, and Irish Heritage Celebration. Hosted wax figures of civil rights icons Fannie Lou Hamer and Julian Bond from the National Great Blacks in Wax Museum of Baltimore at the Hays Heighe House along with a film series and speaker Dr. Jeffrey Coleman for Black History Month. Hosted the second annual Military Appreciation Event sponsored by the Student Government Association. Sponsored tour of civil rights landmarks in Baltimore City including the offices of the NAACP, Urban League, a National Great Blacks in Wax Museum, Orchard St. Church-URR site, and the homes of Chief Justice Thurgood Marshall and civil rights icon Dr. Lillie Carroll-Jackson. Hosted panel of participants involved with the Civil Rights Movement of the 1950‟s and 60‟s here in Harford County along with the screening of the documentary “Freedom Riders.” Hosted “Brother to Brother,” an intergenerational forum of HCC students and members of the Greater Harford community to discuss a range of issues including health, parenting, social justice, and education. Created a Student Veteran meeting space in the Student Center. Hired a diverse group of peer and professional tutors to assist students in a large variety of courses in the Tutoring Center. Page 8


Expanded services and outreach to students with disabilities by collaborating with HCPS on Transitional Services Tours. Students with IEPs and documented disabilities are introduced to the college process. The tours have been expanded to involve all of the HCPS high schools. Expanded services with the Alternative Education High School, including a customized one-stop experience, monthly school visits, and two customized campus visits. Provided academic, career and transfer advisement to approximately 200+ International students. Organized Disability Awareness Month activities during the month of October – Job Readiness and How to Disclose Your Disability, Basic American Sign Language Presentation, Federal Workforce Recruitment Program, Wheelchair Scavenger Hunt, and Disability for a Day. Created a Braille and audio format of the Globe Café menu for students requesting alternate menu formats. Created Braille labels for Mass Communication Department (Radio/Television Production Equipment). Produced procedure forms for students in audio format. Awarded 13 scholarships to international students. Presented an interactive performance by the Dance Theatre of Harlem at the Amoss Center with a free, next-day lecture and demonstration open to the College and community at large. B. Increase diversity throughout the campus population. Hosted April meeting of the Washington Regional Task Force Against Campus Prejudice, a coalition of public and private colleges and universities. Held LGBTQ Sensitivity and Safe Zone training for employees and created a workgroup to initiate future sensitivity trainings on campus. C. Broaden the global perspective of the campus community. Offered a Travel/Study course, Typography, in London during Winter Session. Offered Travel Study course (PS 203: Comparative Politics taught in London). Taught three courses in London with 18 students in January 2012. Chaperoned three noncredit students on the London trip through the College Life Office. Student fees were utilized to supplement the cost of this experience. Developed a Travel/Study experience in Rome, Italy for January 2013 with six HCC credit course offerings and noncredit offerings through Continuing Education. Developed a Travel/Study experience in Ireland for June 2013 with two HCC credit course offerings and a noncredit College Life travel opportunity. Assisted students with campaigns to raise funds for Turkish earthquake relief efforts, local homeless shelters and transitional housing centers. Participated in World AIDS day. Participated in Breast Cancer Awareness Day. Supported an HCC team to participate in SARC‟s “Walk a Mile in Her Shoes.” Organized Community Service Days for students to make sandwiches for a local shelter, make scarves and animal bedding for the Harford County Humane Society, assemble care packages for residents of the local Adult Day Care Center, and sign holiday cards for American servicemen and women overseas. Coordinated and hosted Alternative Spring Break, traveling with four students to Washington, D.C. to volunteer in at the Armed Forces Retirement Home and a food distribution center. Hosted “Guide to International Etiquette” to provide students with insight and awareness of cultures and customs unfamiliar to them.

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Coordinated student attendance to the Congressional Black Caucus conference in Washington D.C. and a tour of the Rev. Dr. Martin Luther King Jr. Memorial statue. Hosted speaker Traciana Graves on the issue of campus bullying. Sponsored campus wide screening and panel discussion of Hip Hop culture and peer organized luncheon featuring the documentary “Blacks in Latin America,” narrated by Henry Gates for International Education Week. Hosted Michael Twitty, culinary historian on African American foodways, at the Hays-Heighe House. Hosted educational and cultural excursions to New York City, which included visits to the African Burial Ground, 9-11 Memorial Site, the African Market, Chinatown, The Schomburg Research Center (exhibits on the national and international communities), historical homes, museums and other venues. Hosted International Education Week activities including Kaleidoscope of Cultures, film screenings, and Global Jeopardy. Collaborated with the Peer Mentoring Rites of Passage program to host an exhibit on “Great Blacks in Wax” at the Hays-Heighe House during Black History Month; featured figures for FY12 were Fannie Lou Hamer and Julian Bond. Organized an “Irish Tea” at Hays-Heighe House to celebrate Irish American Week.

Theme IV – Engaging and Collaborating With Education, Business, Government, and Community A. Engage with business, government, education and community to review, develop, and improve College programs and initiatives. Partnered with regional STEM groups in higher education, government, and industry to offer a STEM Teaching Academy in August 2011, which 75 K-12 teachers attended; a second Academy was offered to 50 middle and high school STEM teachers in August 2012. Hosted Robotic Team community events. Provided leadership for statewide math curriculum committees focused on improving math readiness. Served on county advisory boards in areas of environment and STEM. Conducted research with three STEM faculty and University of Maryland College Park in a program designed to connect community college teachers with research opportunities in the areas of mathematics, engineering, and environmental science. Initiated a Technical Lecture Series in partnership with Georgia Research Institute for DOD community. Collaborated with Upper Chesapeake Health Foundation on the Adam Thompson 5K Run/Walk that raised over $17,000 to support scholarships offered to HCC nursing students and UCH employees attending HCC. Established an HCC/Towson University/SAIC working group to strengthen the Computer Science and Cybersecurity programs at HCC. Worked with our partners in the MCCIEC (Maryland Community College International Education Consortium) to provide the opportunity for HCC students to travel abroad and earn HCC credit. Initiated a corporate partnership program for athletic sponsorships, allowing for increased printed materials and decreased internal costs. Collaborated with local businesses to raise student awareness of community resources, and to host health fairs, flu vaccination, and community blood drives. Page 10


Traveled with 12 students for the annual Community College Advocacy Day in Annapolis to advocate for the Community College Agenda. Partnered with several local financial institutions to host a financial literacy fair that brought financial management information and skill building to students. Partnered with the Sexual Assault Resource Center in Bel Air to bring films and programs to campus in order to elicit student awareness and reflection on issues related to violence against women. Brought Harford County Government, Social Services, and Maryland Agencies to OwlFest to create awareness of resources. Attended various monthly meetings with local employers in order to develop job opportunities and experiential learning opportunities for our students (Harford County Chamber of Commerce, Susquehanna Human Resources Association, Chesapeake Human Resources Association, Business Services Committee sponsored by Susquehanna Workforce Network). Served as a member of Maryland Disability and Higher Education Network, Association for Higher Education and Disabilities (AHEAD), and Capital-area AHEAD, all of which work toward the full participation of persons with disabilities in post-secondary education. Provided You Can Afford College to all Harford County residents and assisted more than 150 students and families. B. Create and enhance workforce development programs in response to emerging labor market needs, such as those created by the Base Realignment and Closure. Earned national certification to become a Technology Development Center, changing the campus SBDC to the SBTDC. Established a presence at the Harford Innovation Center, assisting DOD contractors and technology businesses. Continued partnership with the TIME center to maintain currency and create new courses in the Engineering Technology program. Assisted students with STEP/SCEP Internship program opportunities for Civilian Personnel Advisory Center, Veterans Affairs, and RDECOM. C. Coordinate higher education partnerships to provide educational opportunities and economic development for the region. Entered into an articulation agreement with Morgan State University for electrical engineering. Participated on the Governorâ€&#x;s Task Force in compliance with House Bill 1156 for the solution to higher education needs in Northeast Maryland. Developed new and renewed articulation agreements with in-state and out-of-state universities and colleges. Program articulations include Criminal Justice, History, Psychology, Sociology, and Social Work. Awarded competitive bid to host the MdJuco Conference men's and women's basketball tournaments in February 2013. Registered 460 students and 188 employers on College Central Network and posted 382 job opportunities for our students and alumni. Provided financial aid workshops to parents and students in Harford County Public Schools. Provided six workshops in evenings to parents and provided five workshops to students during the day in county high schools.

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D. Pursue opportunities for collaborative initiatives through expanded relationships with K-12 educational partners. Collaborated with HCPS to improve STEM Education county-wide. Attended and presented several STEM Outreach events throughout the county, including a presentation at a STEM Café. Hosted STEM events on campus for high school science students from Science and Math Academy and Joppatowne High School. Conducted meetings with Harford County Public Schools instructional leaders to explore new opportunities for dual credit options in the career programs as a bridge to college success. Adjudicated art and speech competitions locally and regionally. Attended Curriculum Advisory Committee for HCPS Homeland Security program. Organized a usage agreement with HCPS for the use of the old Aberdeen High gym for our varsity basketball programs in exchange for refurbishment of that facility. Facilitated Technology Needs Teens (TNT) through collaboration with HCPS middle schools, SAIC, and other local sponsors. Collaborated with HCPS to facilitate Futures 11 to expose 11th grade students enrolled in HCPS magnet programs to postsecondary educational, career, and vocational opportunities. Held the 5th Annual HCC-HCPS Brainstorming Session on campus, which gave the HCC Admissions team and HCPS School Counselors an opportunity to discuss joint educational initiatives. Nine of the eleven HCPS high schools were represented. Introduced the on-location pilot One-Stops to Edgewood and C. Milton Wright High Schools. The entire One-Stop enrollment process was completed in the high school, which was more convenient to students than the traditional method which required them to drive to campus. Taught Information Literacy classes for Harford County high school students (Joppatowne, 18 students; Oak Grove Classical Christian, 9 students) and gave Library tours for several middle schools in partnership with outreach undertaken by SDIE staff (Halls Crossroads Elementary, Aberdeen Middle School, Havre de Grace Middle School). Taught two Information Literacy sessions for the STEM Scholars Step Up program. E. Foster partnerships to enrich the cultural, recreational, and lifelong learning opportunities offered by the College. Participated on the Governor‟s Task Force in compliance with House Bill 1156 for the solution to higher education needs in Northeast Maryland. Partnered with local theatre companies for productions of their work in HCC‟s Black Box Theatre. Partnered with Harford County Department of Community Services to provide an opportunity for “Art Without Boundaries,” an exhibition and reception, to occur in the Joppa Hall Student Gallery. Partnered with local music organizations including the Susquehanna Symphony Orchestra, the Harford Choral Society, and the Bel Air Community Band to provide additional performance and course opportunities for HCC students. Sponsored Kaleidoscope of Cultures as part of our International Education Week celebration in November 2011 with performances and interactive workshops by belly dancers, Native American dancers and a Latin music trio. Coordinated presentation on Cyberstalkng/Cyberbullying with Harford County Sheriff‟s Office. Collaborated with community businesses to provide financial literacy information at HCC‟s Financial Literacy Fair. Loaned and delivered 3,953 books to Harford County Public Library users. Collaborated with the Historical Society of Harford County, the Harford County Public Library, and the Spirits of Tudor Hall to present the “Let‟s Talk About It: Making Sense of the American Civil Page 12


War and Emancipation” book discussion series at the Hays-Heighe House; 39 persons participated in the book discussions. In addition, 50 people attended the lecture, “In a Stranger Place: Louisa Mae Alcott and Other Condordians Respond to the Civil War;” 74 attended the lecture, “Marching Through Maryland: Lee‟s Campaign of 1863;” and 85 attended the lecture, “Harford County and the Fugitive Slave.” Partnered with Harford County Public Library for the One Maryland One Book program; hosted a book discussion at the Hays-Heighe House, which was attended by 23 participants. Initiated the new “Salon at Hays-Heighe” discussion series; held discussions in September, November, and April. Decorated and opened the Hays-Heighe House for fall and winter open houses, which attracted 47 people. Hosted the week-long American Girls summer camp in the Hays-Heighe House, where 13 girls and their families attended and toured the House, for a total of 75 people. Housed archaeological collections from the Maryland Archeological Conservation Laboratory in the Hays-Heighe House so that students from ANTH 103 and members of the local archaeological society could process artifacts in preparation for the annual state field session. Opened War of 1812: Bicentennial Observance Exhibit at the Hays-Heighe House in February, which drew 60 people on opening day; supporting programming included theatrical performances from a local heritage troupe, costumed presentation by a park ranger from Fort McHenry, and a workshop on family history.

Theme V – Developing Resources and Infrastructure A. Attract, develop and retain talented, committed, and diverse employees. Implemented a mentoring program for new administrators, including setting up mentor-mentee relationships for three new administrators. Implemented quarterly meetings for part-time R&R staff. Reconstructed a strong and viable IRPE department after several knowledgeable employees left simultaneously. Developed an outstanding reputation for service and timely and accurate completion of required reports in the IRPE office. Implemented several new employee wellness initiatives in collaboration with the Human Resources area, including yoga classes, group walking, and wellness tips. Retained Rites of Passage Mentoring Program Peer Leaders to assist with the planning, implementation, and recruitment of students. Hired College Life staff member to focus on new August Orientation. Engaged in ongoing opportunities for professional development in the areas of ADA Compliance, Career Advising, and Behavior Intervention. Developed and conducted Cultural Events orientation for part-time, as-needed staff. Partnered with Cultural Events to develop departmental operational guidelines. Facilitated Top Workplaces employee survey. Conducted an analysis of faculty classifications to determine length of service for those in tenure, tenure track and term faculty positions. Partnered with CTS to enhance automated applicant response system. Identified online sexual harassment training vendor. Revised the performance appraisal timeline and overall ratings sheet. Developed “Managing Performance” module of Supervisory Training Program. Page 13


Redefined PEAEMPL date fields in Banner to more accurately reflect an employee‟s overall employment. Conducted classification study information sessions for employees. Provided employees with personalized job placement letters resulting from classification study. Successfully completed 113 job searches (66 searches and 47 direct hires). Drafted Drug & Alcohol procedure. Partnered with CTS to develop new employee classes that enhance electronic tracking and reporting capabilities. B. Promote a collegial environment that values shared governance and improves campus climate. Reviewed and analyzed results of the Personal Assessment of College Environment (PACE) items related to governance. Conducted Focus Group meetings with faculty, staff, administrators, and students to seek input for a new governance structure. Established a committee with representatives from each constituency group to create a recommendation for a new governance structure. Provided successive drafts of a revised governance structure to employees for input, including through constituency meetings and Open Forums. Established a campus-wide vote regarding the final proposed governance guidelines. Hosted an open forum (SAC) in fall 2011 which invited all staff to receive an update on happenings at HCC. Participated in meetings (SAC) and gave input in order to develop a new shared governance system. A draft was presented during the spring 2012 semester. Participated in the process to assess the existing governance structure and to recommend to the College a new structure, “Collegial Governance Guidelines.” Convened the Governance Task Force to recommend improved collegial governance system for adoption at HCC.

C. Maximize and expand financial resources. Opened the Early Learning Center to include an expansion of the preschool and a new full-day child care program. Processed more than 20,000 donations totaling over $1,000,000 designated to naming opportunities, scholarships, and programs. Secured an $800,000 pledge from APG Federal Credit Union to name the new arena. Raised over $38,000 through the online donation system that supports scholarships and programs. Provided $25,000 in grants for campus projects and programs through the Funds for Excellence Grant Program. Raised over $23,000 in the Annual Heather L. Hurd Walk/Run for book scholarships. Achieved a long-standing goal for the Alumni & Friends Association to reach a $200,000 balance in its endowment. Operated the Harford Sports Complex auxiliary arm in a profitable fashion for the first time in its 20+ year history. Provided educational resources (textbooks, CDs) and assistive technology to students in the Tutoring Center through collaboration between academic divisions, Disability Support Services, and Tutoring offices. Sought and was awarded grant funding of $4,500 from the Maryland State Arts Council Maryland Traditions program for an ethnographic research study of the Welsh immigrant traditions in Harford Page 14


County, which will be done through the Hays-Heighe House working with the Anthropology program and the surrounding area and to host “Welsh Heritage Dayâ€? in spring 2013. Developed, prepared, and submitted 15 grant proposals for a total of $2,599,914. Won seven grants for a total of $872,756. Notified affected part-time employees of 403(b) corrective payments. Partnered with Finance to complete IRS 403(b) settlement agreement. Partnered with Academic Affairs to develop guidelines for chaperones for international travel. Partnered with DSS to develop a DSS student grievance procedure. Partnered with SDIE and Academic Affairs to develop procedures for political campaigns and affiliations. Established relationship with local occupational health vendor. Sponsored fundraisers and blood drives. Received a three-year continuation grant from the Maryland Health Services and MHEC in the amount of $434,432 to continue the accelerated nursing track. Received $4,000 in grant funding from the National Endowment for the Arts (NEA) through the National Dance Project of the New England Foundation for the Arts and $17,500 from the NEA through the Maryland State Arts Council and the Harford County Government through the Harford County Cultural Arts Board to support cultural programming. D. Strengthen the College infrastructure to support growth. Developed and compiled current grant-funded and contracted employee data sheets. Reorganized terminated personnel files. Partnered with Procurement and Finance to draft Conflict of Interest procedure. Engaged in an ongoing discussion of parking on campus, with the implementation of one CAC recommendation to increase employee parking. Provided substantial input regarding the naming of streets on campus. Created 48 surveys for employees, putting the surveys on Zoomerang and providing summaries and analyses. Hosted middle and high school students from Harford and surrounding counties to discuss topics such as college readiness, study habits, identifying personal preferences and strengths and their potential connection to careers. Redesigned employee workspaces and student seating in the Tutoring Center to maximize space for students. Initiated the scanning of VA documents to improve record access and longevity. Improved and expanded information for students on HCC website and OwlNet. Implemented the Repeat Coursework module in Banner. Implemented increased discrepancy reporting to reduce potential audit issues. Implemented procedures to monitor Limited Pell Eligibility students. Developed a financial literacy web page. Designed a financial literacy information center in Financial Aid waiting area. Promoted Cash Course through OwlNet, Facebook and various campus activities. Developed/improved the veteran information on the website. Worked with Computing and Technology Services to upgrade the computers and also reconfigured the layout of the Libraryâ€&#x;s Information Literacy classroom (L114); the new configuration allows for much more instructor/student interaction and consultation. Provided a collection of over 50,000 books, 2,600 print and non-print government documents, and 3,600 general non-print items (video, sound recordings, CDROMs, anatomical models, and Page 15


educational kits) to support teaching and learning. Circulation of print and non-print resources, including library reserves, was 13,561. Gained grants to provide Adult Literacy, English as a Second-Language and GED instruction to more than 500 local students annually. Gained grants to the Small Business Development Center, which served more than 1,100 clients and helped create 150 new jobs. Secured new grants totaling $52,690 for cultural and systemic education activities. New grants will fund:  An investigation and celebration of Welsh heritage in the northeast Maryland/Delaware region.  A developmental mathematics program that features a systemic education model (supplemental skills building in content courses rather than remediation-only courses). Won one of only 12 Nursing Support Grants awarded by the state of Maryland this year (HCC‟s third NSP grant in a decade); the $434,432 grant will enable the Nursing Division to sustain its accelerated program for three more years and conduct in-depth research on the model for replication by other colleges. Partnered with Athletics, College Life, Continuing Education and Training, Events Management, Development, Marketing, and Dining Services to prepare for all aspects of the special and external events management, operations, utilization, and marketing of newly constructed 3,300seat APGFCU Arena, housed within the Susquehanna Center. Collaborated with Marketing to develop a template for theater programs in MS Publisher to create theater playbills/flyers in the Cultural Events department. E. Strengthen the College-wide assessment of institutional effectiveness. Maintain membership in Association of Collegiate Business Schools (ACBSP). Organized an Open Forum of all administrators to prepare for the Middle States site visit. Monitored key indicators of effectiveness. Monitored unit goal for assessment of institutional effectiveness. Coordinated the annual SDIE Assessment Expo. Submitted the 2012 Self-Study Report, hosted the MSCHE site team, and successfully earned 10-year reaccreditation. Created numerous charts and graphs to provide data on a variety of topics and made available to employees through OwlNet. Established 15 “key indicators of institutional effectiveness” to measure effectiveness of Library services and collections and 5 key indicators to measure impact and effectiveness of HaysHeighe House exhibits, programs, and services. Established and carried out assessments for each indicator. Held fourth annual Library Planning Day on January 10, 2012. Conducted a complete audit of adjunct transcripts. Implemented a College-wide survey of technology to serve as a basis for improvement. F. Adopt and maintain technology appropriate to the needs of the College. Set up an OwlNet Group Studio group for the AAC and began to gather all AAC files together there. Implemented phase 2 and 3 of Banner Document Management Suite (scanning). Utilized targeted announcements in OwlNet and population section in Banner to keep students and faculty informed. Page 16


Implemented phase 2 of automatic wait list functionality in Banner. Worked with CTS on the implementation of a more efficient method for processing academic appeals. Worked with CTS on the implementation of functionality for sending electronic transcripts. Researched and tested possible implementation of online graduation application. Initiated a “QR Code” project linking students via their mobile devices to videos providing information on student services. Used Facebook and other social media to engage students, increase program participation, and highlight student successes. Collaborated with CTS on the creation of a desktop icon for faculty to electronically submit exams to the Test Center. Purchased ZoomText Camera hardware for existing ZoomText software that essentially provides students with two additional CCTV‟s on campus. Added a state-of-the-art baseball field scoreboard, in conjunction with the College‟s Marketing office. Incorporated video into the athletics web site for the first time. Provided over 80 online periodical databases, over 1,400 ebooks, content from over 42,000 ejournals, and 218,000 electronic reference books and related digital publications to support teaching and learning. Databases were searched 962,044 times (July 2011 through May 2011). Worked with Computing and Technology Services to install wireless printing in the Library, in response to expressed student demand. Made substantial progress on goal to replace VHS format videorecordings with DVD or streaming video and to update the overall video collection in the Library. Project is about 95% complete. Maintained Library website, including a newsfeed. The Library webpages had 493,618 requests/hits by 115,569 visitors in FY12. Actively posted to Library Facebook page and Twitter account throughout the year. Experimented with the use of QR codes within the Library and Hays-Heighe to encourage students to learn more about resources, services, etc. Developed and successfully implemented Banner 8.5 upgrade test plan. Transitioned CET, Library & Information Resources and eLearning & Instructional Resources to electronic timekeeping system. Facilitated launch of employee photos in online directory. Convened work group to accomplish Banner Classification Update Project. Implemented a more robust communication and collaboration system for students through a partnership with Microsoft for email, calendars, instant messaging, mobile access, and online office productivity suites. In accordance with the wireless network upgrade plan, replaced old wireless access and added new wireless access to areas that students need to access. Improved the performance of the College‟s ERP system to address student needs during registration and to implement redundancy and load balancing. Widened the adoption of document management to organize efficiently electronic records and files that deals with finance and accounting. Improved the College portal‟s ease of use through mobile devices. Collaborated with Athletics, College Life, Continuing Education and Training, Computer Services and Technology, Finance, and Purchasing to research, evaluate, select, and implement a campus-wide online ticketing solution. G. Model environmentally sustainable practices. Page 17


Encouraged use of online forms for students. Developed a display case celebrating Earth day and informing students on how to become more sustainable in their thought process. Offered student input on the Print Management Committee to create a sustainable and fair copy limit for students. Received grant from J.M. Huber for the installation of photovoltaic panels on the roof of Aberdeen Hall. Established a Construction Waste recycling program for the renovation and expansion of the Susquehanna Center, diverting tons of material from landfills to recycling centers. Installing pervious paving and high performance heating and cooling system as part of the Observatory expansion. Continued to recycle paper, plastic, glass, cell phones, light bulbs, rechargeable batteries, and electronics. Planted an Eastern Redbud in Graduate Grove for the class of 2012. Planted twelve Green Giant evergreens at the Harford Sports Complex. Recognized in various news media for green campus initiatives. Received a donation of thirteen trees for planting on campus from Grist Mill Nursery. Continued to maintain “Green Harford,” the College‟s webpage for campus green initiatives. Participated with Sappari Solutions in April to provide a one stop location for Harford County to “Clear the Clutter” from their homes in an environmentally friendly way. Completed design work for two “LEED” recognized energy efficient roofing systems at the Student Center and Chesapeake Center. Added recycling containers to classrooms across campus. Continued to participate and performed well in the national recycling competition, RecycleMania. Established African American Heritage Garden at Hays-Heighe House, displaying foods brought to America with the slave trade from Africa through the Caribbean, based on research by Michael Twitty, culinary historian, and a plant list from Landreth Seed Co. The garden is the first of its kind in the U.S. Implemented a refresh of servers through virtualization to reduce the carbon footprint of the College, in accordance with the technology replacement cycle. Implemented electronic billing to minimize printing of billing statements, thereby reducing paper consumption, printing, and costs of postage. Provided the platform to electronically upload and download files for general contractors to eliminate the production of printed copies.

Theme VI – Advancing an Understanding of Its Programs and Opportunities A. Promote the College as a primary resource for the community. Launched an interactive web page for Healthcare & Human Services. Produced a 36-page Aegis insert promoting workforce development certifications. Produced student, faculty, and other professional art exhibitions, theatrical performances, and music concerts and recitals. Participated in local and area interior design competitions including the design of one of the rooms within the 36th Baltimore Symphony Decorators‟ Show House. Page 18


Enhanced the Alumni Outreach campaign by producing three Alumni newsletters and added social media outlets for alumni through Facebook and LinkedIn. Implemented a Seat Naming campaign offering inscribed plaques to raise funds to support programs in the APGFCU Arena at Harford Community College. Provided service to the Hosanna School by providing students to develop an exhibit. Presented students‟ research projects as part of the War of 1812 exhibit at Hays-Heighe House. Engaged history honor students and the community in a series of conversations about the Civil War, entitled “Let‟s Talk About It,” a grant-funded project coordinated by HCC and Harford County. Hosted a guest speaker for the Archeological Society of the Northern Chesapeake in celebration of Archeology Month in April. Served as members on county commissions, boards and chambers, and as members of various community organizations. Utilized (along with Marketing/PR) new arena as an opportunity for feedback on potential programming, as well as operational and development opportunities. Provided staff and student representation at the Alpha Phi Alpha Fraternity Scholarship Banquet, Zeta Phi Beta and Alpha Kappa Alpha Sorority Scholarship Banquet and the NAACP Freedom Fund Banquet. Placed Rites Of Passage advertisement in Zeta Phi Beta Sorority and Alpha Phi Alpha Fraternity and Black Youth in Action souvenir program. Provided College representation at the Barbeque Bash, Harford Expo, Project Access College Fair, Heather Hurd 5K, SARC Bull Roast, and NAACP Scholarship Banquet. Published Library and Information Resources Newsletter in fall and spring semesters. Participated in Open Houses to introduce prospective students to Library resources. Maintained and expanded the Hays-Heighe House as a venue for exhibits, classes, events, and other activities organized by units of the College and/or by outside organizations. Overall attendance for events and classes (including visits to view exhibits) during FY12 totaled 1,895. Launched the “Power to” ad campaign, utilizing the “Achieve More. Choose Harford.” tagline, based on campus-wide input. Began the redesign of the College‟s website. Coordinated the Susquehanna Groundbreaking and naming partnership events. Designed assorted materials for Seat Naming campaign. Developed Arena survey materials. Maintained a College Facebook presence (2,162 followers as of 7/11/12). Launched a Twitter presence. Produced three versions of the noncredit schedule (fall, spring and summer) which were distributed to more than 104,000 Harford County homes. Produced 4,250 Student Handbooks for distribution through College Life. Designed and produced 7,350 fall/winter and 7,000 spring Fine Arts Calendars. Produced 14,000 HCC Kids Summer Youth Class Schedules and mailed 12,328 to CET‟s youth program mailing list. Wrote and distributed more than 200 news releases to various media outlets. Designed marquee and web banners to promote hundreds of events and classes. Provided all advertising and promotional materials for all College events, courses, and programs. Worked with Development on alumni outreach and alumni newsletters. Completed a total of 584 graphic design jobs. Designed War of 1812 exhibit materials. Presented 54 shows with a total audience attendance of over 16,000 patrons. Page 19


Conducted an online survey to solicit input on event ideas from over 1,000 community members regarding the two opening signature events scheduled in the new APGFCU Arena in spring 2013. Increased the Cultural Events e-newsletter patron database by nearly 50%. Identified and established new community partnerships with Hair Cuttery, Aegis, Empty Stocking Fund, Girl Scout Troop 818, Americorps, and Black Youth in Action. pr B. Celebrate and promote the College community’s successes internally and externally. Awarded over $300,000 in scholarships to 330 students. Hosted over 200 guests at the Annual Scholarship Reception at which achievements of recipients, as well as the generosity of the donors, are recognized. Hosted the 1st Annual President‟s Circle Dinner honoring 85 members who made gifts to the Foundation of $1,000 or more. Expanded the College's licensing/branding effort. Created a movie to share at a professional development day recognizing achievements in Tutoring and Testing. Continued to disseminate and expand the HCC Admissions Newsletter that goes to all HCPS School Counselors. This newsletter ensures that all school counselors, HCPS administration, and parents have access to enrollment information. Provided exemplary academic advising services and nominated by the National Council for Instructional Administrators and the National Council for Student Development and Harford Community College was selected as an alternate. Eight colleges were selected, and Harford Community College came in 9th nationwide for providing exemplary academic advising services. Featured in the Harford County Commission for Disabilities Spotlight on Services. Recognized the scholarly and creative publications of HCC employees (with Vice President for Academic Affairs) with awards presented at Convocation for the second year. Continued the program with a call in spring 2012 for new publications and expanded the eligibility criteria to include certain types of performances (peer-reviewed, invited, or auditioned). Publications are added to the Library‟s collection in the Special Collections Room. Held the second annual Student Project Showcase exhibit at the Hays-Heighe House, which features projects done by students each year that make use of the House or exhibits at the House as an inspiration or background for their work. The project this year was done by students in Dr. James Karmel‟s class, HIST 203, History of American Military Policy. Produced and distributed President‟s Report to the Community. Developed assorted materials for Self-Study. Created a new look and assorted materials for the Employee Giving campaign. Created weekly employee news bulletin in News & Whooo‟s. C. Improve the perception of the community college experience. Wrote and distributed a "First Year Experience Survival Guide" through College Life. Distributed HCC‟s International Education brochure at Open Houses and Admissions events. Conducted College Parent 101 orientation sessions, which introduced academic programs, resources and support services to 150 parents and family members. Launched a spring enrollment campaign to encourage students to plan early to meet with an advisor and register. Redesigned materials for the First Year Experience program.

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