Oss bss market

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Transparency Market Research OSS/BSS- Global Industry Analysis, Size, Share, Growth, Trends and Forecast 2014 - 2020

Published Date 2014-12-31

103 Page Report

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Press Release

OSS/BSS Market Being Reshaped with Emergence of Convergent Billing Systems, to Post 12.7% CAGR from 2014–2020

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OSS/BSS Market

REPORT DESCRIPTION

OSS/BSS- Global Industry Analysis, Size, Share, Growth, Trends and Forecast 2014 - 2020 As companies pump investments into customer service platforms, OSS/BSS will lay claim to a sizeable chunk of these investments, helping the global OSS/BSS market to be worth US$ 49.78 billion by 2020. This is one of the key findings of Transparency Market Research’s report titled ‘OSS/BSS Market - Global Industry Analysis, Size, Share, Growth, Trends and Forecast, 2014 2020.’ According to the report’s estimates, the global operations support systems (OSS) and business support system (BSS) market will report a 12.7% CAGR from 2014 to 2020 as it grows from its 2013 valuation of US$ 21.86 billion. Today, the line between OSS and BSS solutions has blurred, thanks to companies offering both services with several overlapping features. Browse the full OSS/BSS Market report at: http://www.transparencymarketresearch.com/ossbss-market.html This has occurred because of the high degree of competition that prevails among market players - not just at the global level but also in regional OSS/BSS markets. Companies that boast a stronghold over revenues are: Amdocs, IBM, Alcatel Lucent, Tata Consultancy Services, Oracle Corporation, Accenture Plc, and others.An upward rise in the adoption of convergent billing systems and a pressing need for better customer care channels will help the global OSS/BSS market achieve unprecedented growth over the next five years. But, concerns that will need to be ironed out relate to the integration of new OSS/BSS solutions with existing customer care systems; this aspect could create impediments in the market’s growth strategy. At the same time, an overall expansion of the global telecommunications sector will augur well for the global OSS/BSS solutions market. The report segments the global OSS/BSS market by process type into: OSS and BSS. The former is further segmented into network design, service fulfilment, network monitoring, and service assurance. According to the report’s findings, the majority of the demand in the OSS market was for service fulfillment and service assurance solutions in 2013. The majority of this demand came from North America and Europe. The report further states the regions’ sway over the two segments will continue over the remainder of the forecast period. Likewise, the BSS market is split into the following segments for the purpose of this study: Product management, customer management, order management and revenue management.

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OSS/BSS Market

The growth of the BSS market is projected to be strong in the coming years, with a steep demand for revenue management solutions and customer management services. “However, in the long run, revenue management solutions will witness sustained demand globally with the decreasing ARPU and customers switching rapidly between communication services providers. We expect the CAGR of the revenue management BSS solutions market to be 14.3% between 2014 and 2020,� says a TMR analyst. Browse the Press Release of OSS/BSS Market at: http://www.transparencymarketresearch.com/pressrelease/ossbss-market.htm Furthermore, the global OSS/BSS market is segmented on the basis of geographical regions into: Asia Pacific, North America, Europe, and Rest of the World. While North America led the global market in 2013 Europe followed in second place. Going forward, the massive investments being channelized into emerging countries for the establishment of a strong communications network infrastructure will give the OSS/BSS market in APAC and RoW a lift.

Global OSS/BSS Market, by Process Type OSS Network Design Network Monitoring Service Fulfillment Service Assurance BSS Customer Management Revenue Management Product Management Order Management Global OSS/BSS Market, by Geography

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North America Europe Asia Pacific Rest of the World  Get the Free Sample Research Report at: http://www.transparencymarketresearch.com/sample/sample.php?flag=S&rep_id=1402

TABLE OF CONTENT

Chapter 1 Preface 1.1 Report Description 1.2 Market Segmentation: Global OSS/BSS Market 1.3 Research Methodology 1.3.1 Sources 1.3.1.1 Secondary Research 1.3.1.2 Primary Research

Chapter 2 Executive Summary 2.1 Market Snapshot: Global OSS/BSS Market, 2013 & 2020 2.2 Global OSS/BSS Market Revenue, 2012 – 2020 (US$ Billion) and Y-o-Y Growth (%) 2.2.1 Global OSS Market, by Application, 2013 (US$ Billion)

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2.2.2 Global BSS Market, by Application, 2013 (US$ Billion) 2.2.3 Global OSS/BSS Market, by Geography, 2013 (US$ Billion)

Chapter 3 Market Overview 3.1 Introduction 3.2 Market Dynamics 3.2.1 Market Drivers 3.2.1.1 Increasing adoption of convergent billing systems 3.2.1.2 Rising demand for customer care services 3.2.1.3 Growth in the telecommunications industry 3.2.1.4 Impact analysis for drivers 3.2.2 Market Restraints 3.2.2.1 Regulatory issues 3.2.2.2 Difficulty in integration with existing systems 3.2.2.3 Impact analysis of restraints 3.2.3 Market Opportunities 3.2.3.1 Rollout of NGOSS framework 3.3 Value Chain Analysis: Global OSS/BSS Market 3.4 Porter’s Five Forces Analysis: Global OSS/BSS Market 3.4.1 Bargaining Power of Suppliers 3.4.2 Bargaining Power of Buyers

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3.4.3 Threat of New Entrants 3.4.4 Threat from Substitutes 3.4.5 Degree of Competition 3.5 Market Attractiveness Analysis: Global OSS/BSS Market, by Geography 3.6 Market Share Analysis: Global OSS/BSS Market, 2013

Chapter 4 Global OSS/BSS Market Revenue, by Process Type 4.1 Overview 4.1.1 Global OSS/BSS Market Revenue, by Process Type, 2012 – 2020 (US$ Billion) 4.1.2 Comparative Analysis: Global OSS/BSS Market Revenue, by Process Type, 2013 and 2020 (US$ Billion) 4.2 Operations Support System (OSS) 4.2.1 Global OSS Market Revenue, 2012 – 2020 (US$ Billion) 4.3 Business Support System (BSS) 4.3.1 Global BSS Market Revenue, 2012 – 2020 (US$ Billion)

Chapter 5 Global OSS Market Revenue, by Application 5.1 Overview 5.1.1 Global OSS Market Revenue, by Application, 2012 – 2020 (US$ Billion) 5.1.2 Comparative Analysis: Global OSS Market Revenue, by Application, 2013 and 2020 (US$ Billion)

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5.2 Network Design OSS Solutions 5.2.1 Global Network Design OSS Market Revenue, 2012 – 2020 (US$ Billion) 5.3 Network Monitoring OSS Solutions 5.3.1 Global Network Monitoring OSS Market Revenue, 2012 – 2020 (US$ Billion) 5.4 Service Fulfillment OSS Solutions 5.4.1 Global Service Fulfillment OSS Market Revenue, 2012 – 2020 (US$ Billion) 5.5 Service Assurance 5.5.1 Global Service Assurance OSS Market Revenue, 2012 – 2020 (US$ Billion)

Chapter 6 Global BSS Market Revenue, by Application 6.1 Overview 6.1.1 Global BSS Market Revenue, by Application, 2012 – 2020 (US$ Billion) 6.1.2 Comparative Analysis: Global BSS Market Revenue, by Application, 2013 and 2020 (US$ Billion) 6.2 Customer Management BSS Solutions 6.2.1 Global Customer Management BSS Market Revenue, 2012 – 2020 (US$ Billion) 6.3 Product/Service Management BSS Solutions 6.3.1 Global Product/Service Management BSS Market Revenue, 2012 – 2020 (US$ Billion) 6.4 Revenue Management BSS Solutions 6.4.1 Global Revenue Management BSS Market Revenue, 2012 – 2020 (US$ Billion) 6.5 Order Management BSS Solutions

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6.5.1 Global Order Management BSS Market Revenue, 2012 – 2020 (US$ Billion)

Chapter 7 Global OSS/BSS Market Revenue, by Geography 7.1 Overview 7.1.1 Global OSS/BSS Market Revenue, by Geography, 2012 – 2020 (US$ Billion) 7.1.2 Comparative Analysis: Global OSS/BSS Market Revenue, by Geography, 2013 and 2020 (US$ Billion) 7.2 North America 7.2.1 North America OSS/BSS Market Revenue, 2012 – 2020 (US$ Billion) 7.2.2 North America OSS Market Revenue, by Application, 2012 – 2020 (US$ Billion) 7.2.3 North America BSS Market Revenue, by Application, 2012 – 2020 (US$ Billion) 7.3 Europe 7.3.1 Europe OSS/BSS Market Revenue, 2012 – 2020 (US$ Billion) 7.3.2 Europe OSS Market Revenue, by Application, 2012 – 2020 (US$ Billion) 7.3.3 Europe BSS Market Revenue, by Application, 2012 – 2020 (US$ Billion) 7.4 Asia Pacific 7.4.1 Asia Pacific OSS/BSS Market Revenue, 2012 – 2020 (US$ Billion) 7.4.2 Asia Pacific OSS Market Revenue, by Application, 2012 – 2020 (US$ Billion) 7.4.3 Asia Pacific BSS Market Revenue, by Application, 2012 – 2020 (US$ Billion) 7.5 Rest of the World (RoW) 7.5.1 Rest of the World OSS/BSS Market Revenue, 2012 – 2020 (US$ Billion)

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7.5.2 Rest of the World OSS Market Revenue, by Application, 2012 – 2020 (US$ Billion) 7.5.3 Rest of the World BSS Market Revenue, by Application, 2012 – 2020 (US$ Billion)

Chapter 8 Company Profiles 8.1 Amdocs Ltd. 8.1.1 Company Overview 8.1.2 Financial Overview 8.1.3 Business Strategies 8.1.4 Recent Developments 8.2 Tech Mahindra Limited 8.2.1 Company Overview 8.2.2 Financial Overview 8.2.3 Business Strategies 8.2.4 Recent Developments 8.3 Oracle Corporation 8.3.1 Company Overview 8.3.2 Financial Overview 8.3.3 Business Strategies 8.3.4 Recent Developments 8.4 Accenture PLC 8.4.1 Company Overview

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8.4.2 Financial Overview 8.4.3 Business Strategies 8.4.4 Recent Developments 8.5 IBM Corporation 8.5.1 Company Overview 8.5.2 Financial Overview 8.5.3 Business Strategies 8.5.4 Recent Developments 8.6 Hewlett-Packard Company 8.6.1 Company Overview 8.6.2 Financial Overview 8.6.3 Business Strategies 8.6.4 Recent Developments 8.7 Telefonaktiebolaget LM Ericsson 8.7.1 Company Overview 8.7.2 Financial Overview 8.7.3 Business Strategies 8.7.4 Recent Developments 8.8 CSG Systems International, Inc. 8.8.1 Company Overview 8.8.2 Financial Overview

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8.8.3 Business Strategies 8.8.4 Recent Developments 8.9 Tata Consultancy Services (TCS) Limited 8.9.1 Company Overview 8.9.2 Financial Overview 8.9.3 Business Strategies 8.9.4 Recent Developments

List of Figures

FIG. 1 Market Segmentation: Global OSS/BSS Market FIG. 2 Global OSS/BSS Market Revenue, 2012 – 2020 (US$ Billion) and Y-o-Y Growth (%) FIG. 3 Global OSS Market, by Application, 2013 (US$ Billion) FIG. 4 Global BSS Market, by Application, 2013 (US$ Billion) FIG. 5 Global OSS/BSS Market, by Geography, 2013 (US$ Billion) FIG. 6 Wireless Subscribers in India, 2006 - 2012, (Million Users) FIG. 7 NGOSS Frameworx FIG. 8 Value Chain Analysis: Global OSS/BSS Market FIG. 9 Porter’s Five Forces Analysis: Global OSS/BSS Market FIG. 10 Market Attractiveness Analysis: Global OSS/BSS Market

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FIG. 11 Market Share Analysis: Global OSS/BSS Market, 2013 FIG. 12 Comparative Analysis: Global OSS/BSS Market Revenue, by Process Type, 2013 and 2020 (US$ Billion) FIG. 13 Global OSS Market Revenue, 2012 – 2020 (US$ Billion) FIG. 14 Global BSS Market Revenue, 2012 – 2020 (US$ Billion) FIG. 15 Comparative Analysis: Global OSS Market Revenue, by Application, 2013 and 2020 (US$ Billion) FIG. 16 Global Network Design OSS Market Revenue, 2012 – 2020 (US$ Billion) FIG. 17 Global Network Monitoring OSS Market Revenue, 2012 – 2020 (US$ Billion) FIG. 18 Global Service Fulfillment OSS Market Revenue, 2012 – 2020 (US$ Billion) FIG. 19 Global Service Assurance OSS Market Revenue, 2012 – 2020 (US$ Billion) FIG. 20 Comparative Analysis: Global BSS Market Revenue, By Application, 2013 and 2020 (US$ Billion) FIG. 21 Global Customer Management BSS Market Revenue, 2012 – 2020 (US$ Billion) FIG. 22 Global Product/Service Management BSS Market Revenue, 2012 – 2020 (US$ Billion) FIG. 23 Global Revenue Management BSS Market Revenue, 2012 – 2020 (US$ Billion) FIG. 24 Global Order Management BSS Market Revenue, 2012 – 2020 (US$ Billion) FIG. 25 Comparative Analysis: Global OSS/BSS Market Revenue, by Geography, 2013 and 2020 (US$ Billion) FIG. 26 North America OSS/BSS Market Revenue, 2012 – 2020 (US$ Billion) FIG. 27 Europe OSS/BSS Market Revenue, 2012 – 2020 (US$ Billion) FIG. 28 Asia Pacific OSS/BSS Market Revenue, 2012 – 2020 (US$ Billion)

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FIG. 29 Rest of the World OSS/BSS Market Revenue, 2012 – 2020 (US$ Billion) FIG. 30 Amdocs Ltd. Annual Revenue, 2011 – 2013 (US$ Billion) FIG. 31 Tech Mahindra Limited: Annual Revenue, 2011 – 2013 (US$ Billion) FIG. 32 Oracle Corporation: Annual Revenue, 2011 – 2013 (US$ Billion) FIG. 33 Accenture Plc: Annual Revenue, 2011 – 2013 (US$ Billion) FIG. 34 IBM Corporation Annual Revenue, 2011 – 2013 (US$ Billion) FIG. 35 Hewlett-Packard Annual Revenue, 2011 – 2013 (US$ Billion) FIG. 36 Telefonaktiebolaget LM Ericsson: Annual Revenue, 2011 – 2013 (US$ Billion) FIG. 37 CSG Systems International, Inc. Annual Revenue, 2011 – 2013 (US$ Million) FIG. 38 Tata Consultancy Limited Annual Revenue, 2011 – 2013 (US$ Million)

List of Tables

TABLE 1 Market Snapshot: Global OSS/BSS Market, 2013 & 2020 TABLE 2 Drivers for the OSS/BSS market: Impact Analysis TABLE 3 Restraints for the OSS/BSS market: Impact Analysis TABLE 4 Internet Penetration and Number of Users in Emerging Markets, June 2014 TABLE 5 Global OSS/BSS Market Revenue, by Process Type, 2012 – 2020 (US$ Billion) TABLE 6 SIM Card Penetration, By Region, 2012 and 2017 TABLE 7 Global OSS Market Revenue, by Application, 2012 – 2020 (US$ Billion)

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TABLE 8 Global BSS Market Revenue, by Application, 2012 – 2020 (US$ Billion) TABLE 9 Global OSS/BSS Market Revenue, by Geography, 2012 – 2020 (US$ Billion) TABLE 10 North America OSS Market Revenue, by Application, 2012 – 2020 (US$ Billion) TABLE 11 North America BSS Market Revenue, by Application, 2012 – 2020 (US$ Billion) TABLE 12 Europe OSS Market Revenue, by Application, 2012 – 2020 (US$ Billion) TABLE 13 Europe BSS Market Revenue, by Application, 2012 – 2020 (US$ Billion) TABLE 14 Asia Pacific OSS Market Revenue, by Application, 2012 – 2020 (US$ Billion) TABLE 15 Asia Pacific BSS Market Revenue, by Application, 2012 – 2020 (US$ Billion) TABLE 16 Rest of the World OSS Market Revenue, by Application, 2012 – 2020 (US$ Billion) TABLE 17 Rest of the World BSS Market Revenue, by Application, 2012 – 2020 (US$ Billion)

Browse All OSS/BSS Market Research Reports @ http://www.transparencymarketresearch.com/ossbss-market.html About Us Transparency Market Research is a market intelligence company providing global business information reports and services. Our exclusive blend of quantitative forecasting and trends analysis provides forwardlooking insight for thousands of decision makers. We are privileged with highly experienced team of Analysts, Researchers and Consultants, who use proprietary data sources and various tools and techniques to gather, and analyze information. Our business offerings represent the latest and the most reliable information indispensable for businesses to sustain a competitive edge.

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