LUXURY AND HIGH-VALUE CARGO
Welcome to the latest edition of Payload Asia, where we put the spotlight on
In this issue, we feature an in-depth article with Chubb Insurance Asia Pacific, exploring the vital role of high-value cargo insurance in today’s evolving logistics landscape. As global trade and the market for luxury items expand, the complexity of managing and insuring valuable cargo has increased. Our piece offers valuable insights into bespoke insurance solutions necessary to address the unique risks associated with transporting fine art, jewellery, and other high-value items. It underscores the importance of tailored insurance policies and risk management strategies in navigating the multifaceted challenges of modern logistics.
We also showcase how Etihad Cargo is leading the way with innovative technology and strategic partnerships to enhance the security and efficiency of high-value cargo transport. The article highlights the carrier’s expanded partnership with SF Airlines, demonstrating a strong commitment to addressing the evolving needs
We’ve also recently opened nominations for the 11th edition of the Payload Asia Awards. We invite our friends and colleagues from the industry to send in their nominations for over 30+ categories. More information about the awards can be
We hope you find this issue both informative and engaging. Thank you for your continued support, and we look forward to bringing you more insightful content
Monina Eugenio
Qatar Airways Group becomes Official Airline Partner and Official Cargo Airline Partner of MotoGP
Singapore Airlines Group orders sustainable aviation fuel from Neste
Air India’s flagship Airbus A350 lands in Dubai, marks international debut
Singapore Airlines taps WebCargo by Freightos to expand booking options in Asia-Pacific’s busiest hubs
Qantas to launch new route from Manila to Brisbane
Korean Air wins best airline onboard menu in Global Traveler’s awards
Lufthansa Cargo adds Monterrey to Freighter Flight Schedule along with expanding its belly offer to North America
TAAG assumes exclusive operation of the Luanda-Lisbon route with its international fleet
JAL unveils ‘JAL MYAKU-MYAKU JET’ for international routes in Expo 2025 celebration
HKIA crowned World’s Busiest Cargo Airport again in 2023
SIA Engineering Company appointed as strategic partner by Air India for development of base maintenance facilities in India
Lufthansa Cargo continues to rely on the cargo handling services of Vienna Airport
Changi Airports and Wuxi Airport Group form joint venture
Swissport to serve the entire Qantas fleet in Melbourne
Swiss WorldCargo develops global partnership with cargo.one
Freightos’ WebCargo partners with Thai Airways to enhance digital air cargo services, innovative payment solutions
Swissport welcomes Gulf Air and renews contracts with key Middle Eastern airlines
Aurrigo to introduce four new autonomous baggage handling vehicles at Changi Airport
Positive cargo development at Vienna Airport dnata announces major enhancements to global ground support equipment fleet at Dubai Airport Show Airport Authority Hong Kong Launches Asia’s First Renewable Diesel Pilot at HKIA
Gebrüder Weiss expands logistics centre in Budapest
Green Lab and Ninja Van Singapore sign MOU to boost eco-friendly packaging and logistics
DP World acquires Savan Logistics— operator of dry port in Savannakhet
DHL Freight introduces fully electric tractor-trailers from MercedesBenz Trucks
Lufthansa Cargo adds Monterrey to Freighter Flight Schedule along with expanding belly offer to North America
FedEx Survey: Southeast Asia emerges as top growth market for APAC SMEs
DHL Express introduces dedicated flight between Sydney, Hong Kong to cater to Oceania–North Asia trade demand
Australia Post Metro next-day delivery service launches in Adelaide
Safeguarding luxury: Navigating high-value cargo insurance for fine art, jewelry, and beyond
Etihad Cargo’s cutting-edge solutions bridge the gap between East and West for high-value shipments
Ansync Global: Newly-appointed GSA for Garuda Indonesia Cargo in Australia and New Zealand transport logistic China 2024 celebrates 20 years and returns after a six-year break
NEWS - CARRIERS
Qatar Airways Group becomes Official Airline Partner and Official Cargo Airline Partner of MotoGP
Qatar Airways has solidified its presence in global motorsports by launching a three-year partnership as the Official Airline Partner and Official Cargo Airline Partner of MotoGP. This collaboration follows the success of the Qatar Airways Grand Prix 2024 and builds on the inaugural Grand
Prix sponsored
As part of this alliance, Qatar Airways Cargo, recognized as the world’s leading cargo carrier, will handle the air transport of all race and bike equipment for MotoGP events globally.
The partnership was officially announced just before the 2024 French Grand Prix at Le Mans, emphasizing Qatar’s growing status as a major hub for motorsports. The agreement was signed by key figures including Qatar’s Minister of Sports and Youth, the CEO of Qatar Airways, and the CEO of Dorna Sports, among others. They collectively highlighted the synergy between aviation and motorsports, with Qatar Airways poised to enhance the global MotoGP experience by connecting fans with races worldwide through its extensive network.
Qatar Airways’ involvement in sports extends beyond motorsports, as it is also the Official Airline of various international sports organizations and events, including Formula 1, FIFA, and others, reinforcing its commitment to facilitating global sports fandom and excellence.
Singapore Airlines Group orders sustainable aviation fuel from Neste
Singapore Airlines (SIA) and its subsidiary Scoot have become the first carriers at Changi Airport to utilize sustainable aviation fuel (SAF) produced locally at Neste’s Singapore refinery. Neste, a leader in renewable products, has agreed to supply 1,000
tons of its Neste MY Sustainable Aviation Fuel™ to the SIA Group. This fuel, derived entirely from renewable waste and residue raw materials, can reduce greenhouse gas emissions by up to 80% across its lifecycle when used in its neat form.
The SAF will be blended with conventional jet fuel as per ASTM safety specifications and delivered directly to Changi Airport’s fuel hydrant system in two batches in 2024. This initiative marks the first direct supply of SAF to an airline at Changi Airport and highlights Neste’s capability to manage an end-to-end SAF supply chain within Singapore. The delivery aligns with the recent expansion of Neste’s refinery, now the world’s largest SAF production facility with a capacity of one million tonnes annually.
This collaboration is part of the SIA Group’s broader sustainability strategy, aiming for at least five percent of its total fuel uplift to be sustainable by 2030. This move supports the SIA Group’s longterm decarbonization goals and contributes to the global connectivity and economic prosperity facilitated by air travel.
by the airline in 2023.
Air India’s flagship Airbus A350 lands in Dubai,
marks international debut
Air India has launched its Airbus A350-900 service on the highly trafficked Delhi-Dubai route, marking the aircraft’s international debut and distinguishing Air India as the sole operator of the A350 on this route. The introduction of the A350-900, featuring Air India’s new livery, was celebrated with special ceremonies at both Delhi and Dubai airports, where guests were presented with A350 memorabilia.
The ceremonies in Dubai included key figures such as Mr. Satish Kumar Sivan, the Consul General of India in Dubai, along with prominent leaders from Dubai’s aviation sector. They participated in a traditional lamp lighting event to commemorate the inaugural flight from Dubai.
The A350-900 is configured with three classes, offering a total of 316 seats. This includes 28 private
Business suites with full-flat beds, 24 Premium Economy seats with enhanced legroom and amenities, and 264 Economy seats. Each seat is equipped with the latest Panasonic eX3 in-flight entertainment system, featuring HD screens and over 2,200 hours of global entertainment content.
This deployment is part of Air India’s significant fleet expansion, which started earlier this year with the induction of the A350s following a massive order of 470 aircraft last year. Air India operates 72 weekly flights to Dubai from five Indian cities, including 32 from Delhi, reinforcing its strong presence on one of its key international routes.
Singapore Airlines taps WebCargo by Freightos to expand booking options in Asia-Pacific’s busiest hubs
WebCargo by Freightos (NASDAQ: CRGO), a premier digital booking and payment platform for international freight, has announced a significant enhancement in its service offerings by integrating Singapore Airlines’ cargo capacity into its platform. This partnership with Singapore Airlines not only emphasizes WebCargo’s leadership in digital solutions for the air freight industry but also broadens its footprint in the Asia-Pacific market. The inclusion of Singapore Airlines, with its fleet of seven Boeing 747-400F freighters and over 190 passenger aircraft under both Singapore Airlines and Scoot brands, marks a substantial expansion in WebCargo’s capability to offer real-time air cargo pricing and booking. Starting this week, freight forwarders using the WebCargo platform will gain access to over 120 destinations serviced by Singapore Airlines, with key markets including Singapore, Hong Kong, Australia, Indonesia, Thailand, and Vietnam.
This collaboration is timely, as digital bookings from Asia on the WebCargo platform more than doubled from Q4 2022 to Q4 2023, indicating a strong regional shift towards digital freight services. The availability of Singapore Airlines on WebCargo is expected to further accelerate this trend.
Marvin Tan, Senior Vice President Cargo at Singapore Airlines, highlighted the benefits of this partnership, noting that it extends
the airline’s reach into new markets and provides a more integrated and real-time service for customers managing their shipments. Manel Galindo, Chief Revenue Officer at Freightos, also expressed excitement about the partnership, emphasizing its alignment with WebCargo’s mission to streamline and enhance the efficiency of air cargo bookings, contributing to smoother global trade operations.
NEWS - CARRIERS
Qantas to launch new route from Manila to Brisbane
Qantas has unveiled plans to establish a new direct route from Manila to Brisbane, resuming its service between the two cities after over a decade. Starting on 28 October 2024, pending government and regulatory approvals, the airline will operate four weekly flights using the Airbus A330. This addition will significantly boost Qantas’ capacity on the Philippine-Australian corridor by providing over 100,000 additional seats annually.
This new service complements Qantas’ daily flights to Sydney, providing more options for travelers. Tickets for the Manila-Brisbane flights will soon be available for purchase through the Qantas website and travel agents.
The A330 aircraft designated for this route will feature 27 Business Class suites in a 1-2-1 configuration, ensuring direct aisle access and convertible lie-flat beds for premium
comfort. Standard offerings on all Qantas international flights include checked baggage, meals, beverages, and inflight entertainment.
Moreover, Qantas is enhancing its service by rolling out ‘fast and free’ Wi-Fi across its international fleet starting next year. This upgrade will allow passengers on the ManilaAustralia flights to enjoy a robust and consistent online experience.
Korean Air wins best airline onboard menu in Global Traveler’s awards
Korean Air has been awarded the best airline onboard menu for its first-class cabin by Global Traveler magazine in its 2024 Leisure and Lifestyle Travel Awards. This accolade adds to the airline’s impressive list of culinary achievements, including the best airline cuisine title from the 2023 Tested Reader Survey awards by the same publication.
The airline’s menu features a variety of gourmet options tailored to the route and season, including roasted Chilean sea bass with vermouth sauce, spicy beef short rib stew, spicy buckwheat noodles, and the traditional Korean dish bibimbap. These offerings highlight Korean Air’s commitment to providing a superior dining experience aboard its flights.
Further enhancing its service, Korean Air introduced vegan dishes inspired by traditional Korean temple cuisine last year, alongside a wide range of pre-order meal options catering
to various dietary needs, such as vegetarian, glucose-free, and children’s meals.
The airline has also upgraded its wine selection with the help of renowned sommelier Marc Almert, adding over 50 new wines to its collection. This initiative is part of a broader effort
Cam Wallace, CEO of Qantas International, emphasized the strategic importance of the Philippines in Qantas’ Asian network and expressed confidence in the success of the new route. He highlighted the potential benefits for business ties and personal travel between the two countries, noting the strong demand observed on the existing Sydney connection as an encouraging indicator for the Brisbane service.
by Korean Air to improve customer service, which has been recognized with several prestigious awards. These include a Skytrax 5-star airline rating, an APEX 5-star global airline rating, and accolades for Best Business and First Class Airline in the USA Today 10 Best Readers’ Choice Awards.
Lufthansa Cargo adds Monterrey to Freighter Flight Schedule along
with
expanding its belly offer to North America
Lufthansa Cargo has launched a new flight route from Frankfurt to Monterrey, becoming the first European cargo airline to connect Europe directly with this North American city. This service, starting on June 3, 2024, will operate every Monday using a Boeing 777 Freighter and is designed to support key industries like automotive, electronics, and medical products.
Alongside this new route, Lufthansa Cargo is expanding its global network. The airline has added a stop in Dubai on its Shanghai to Frankfurt route
and is increasing its belly cargo flights to North America. This includes new passenger flights from Europe to cities like Minneapolis, RaleighDurham, Los Angeles, and Boston, which will also carry cargo.
Moreover, from Munich, Lufthansa is now offering cargo services on flights to several cities in Europe and North America, including Trondheim, Nantes, Oulu, Chișinău, Seattle, Toronto, and Vancouver. Overall, Lufthansa Cargo’s network includes up to 7,000 weekly flights across the Lufthansa Group, offering
extensive options for cargo transport worldwide.
Additionally, Lufthansa Cargo is enhancing its European routes with more flights, including a new stop in Riga on the route from Frankfurt to Helsinki. This expansion demonstrates Lufthansa Cargo’s commitment to improving global trade connections through increased flight services.
TAAG assumes exclusive operation of the Luanda-Lisbon route with its international fleet
TAAG Angola Airlines has reinstated its exclusive operation of the Luanda-Lisbon route using its own international fleet, specifically two Boeing 777-300ER aircraft. Each flight accommodates 293 passengers across first, business, and economy classes, totaling two flights daily. This move comes after a period during which the route was serviced by HiFly under a wet lease
agreement to accommodate fleet maintenance needs.
TAAG’s CEO, Nelson de Oliveira, expressed gratitude towards HiFly for their support during the maintenance phase, noting the critical importance of the Luanda-Lisbon service in fostering economic growth and social cohesion. The route not only serves as a vital link between Angola and Portugal but also positions Angola as
a strategic hub that channels traffic from Portugal to various regions in Africa and potentially to South America, benefiting tourists, families, and business travelers alike.
JAL unveils ‘JAL MYAKU-MYAKU JET’ for international routes in Expo 2025 celebration
Japan Airlines has announced the introduction of a special livery on its Boeing 787-8 aircraft to celebrate the 2025 World Exposition (EXPO 2025 Osaka, Kansai, Japan). This design will feature the Expo’s official character, ‘MYAKU-MYAKU’, and other unique elements related to EXPO 2025. This initiative is set to begin operations on June 3, 2024, as a part of Japan Airlines’ efforts to promote the exposition and encourage tourism across Japan.
This marks the second phase of Japan Airlines’ special livery series, following a similar initiative with an
Embraer 190 aircraft operated by J-AIR from Osaka International (Itami) Airport. The Boeing 787-8, known as the ‘JAL MYAKU-MYAKU JET’, will start serving international routes from Tokyo and Osaka to various cities including Seoul, Taipei, Dalian, Shanghai, Ho Chi Minh City, and Bangkok.
The ‘JAL MYAKU-MYAKU JET’ is equipped with 206 seats, including 30 in Business Class and 176 in Economy Class. Japan Airlines plans to operate this aircraft until August 2025, aligning with the duration of EXPO
2025. Further details on the launch and flight schedules are available on the JAL website, and the airline also hints at introducing a third special livery aircraft for domestic flights in the near future.
HKIA crowned World’s Busiest Cargo Airport again in 2023
Hong Kong International Airport (HKIA) has been named the world’s busiest cargo airport for 2023, handling 4.3 million tonnes of cargo. This marks the 13th time since 2010 that HKIA has earned this title, according to Airports Council International (ACI). Jack So, Chairman of Airport Authority Hong Kong (AAHK), highlighted HKIA’s resilience, efficiency, and top-tier cargo services as key factors in its success.
HKIA is expanding to a Three-runway System (3RS) to meet future demand, enabling the airport to handle 10 million tonnes of cargo annually. The 3RS is expected to be operational by the end of this year. HKIA also focuses on high-value, fast-growing segments, having attained all CEIV certifications from the International Air Transport Association (IATA) for handling high-value goods.
Significant developments are underway at HKIA in response to the rise of e-commerce. The Cainiao Smart Gateway, developed by Alibaba’s logistics arm, was completed in 2023, along with the expansion of DHL’s Central Asia Hub, increasing its
capacity by 50 percent. United Parcel Service also plans to establish a new hub facility at HKIA.
Additionally, HKIA has launched a novel cargo sea-air transshipment operation to enhance connectivity with the Greater Bay Area (GBA). This operation streamlines the process by allowing cargo services to be completed at the HKIA Dongguan Logistics Park before being shipped to HKIA by sea for air transshipment. This new model supports transshipment for both exports and imports, reinforcing HKIA’s role as a key international cargo gateway for the GBA.
SIA Engineering Company appointed as strategic partner by Air India for development of base maintenance facilities in India
SIA Engineering Company Limited (SIAEC) has been appointed as the strategic partner by Air India Limited
for developing base maintenance (BM) facilities in Bangalore, India. This partnership will involve SIAEC collaborating with Air India on the planning, construction, and operationalization of these facilities, which are expected to be ready by 2026. The BM facilities will include widebody and narrowbody hangars and associated repair shops to support Air India Group’s aircraft maintenance needs.
Chin Yau Seng, CEO of SIAEC, expressed enthusiasm for contributing to Air
Lufthansa Cargo continues to rely on the cargo handling services of Vienna Airport
Lufthansa Cargo has extended its cargo handling contract with Vienna Airport until 2028. Vienna Airport, known for its punctuality and high-quality services, has handled
Lufthansa Cargo’s shipments since 2010. This includes general cargo, mail, temperature-sensitive pharmaceuticals, and hazardous goods. Lufthansa Cargo operates over 1,000 weekly flights from Vienna to 127 destinations globally and uses the airport as a hub for road feeder services, particularly to Central and Eastern Europe.
Julian Jäger, Joint CEO and COO of Vienna Airport, expressed pride in the continued partnership, highlighting
India’s transformation journey and strengthening their partnership. Campbell Wilson, CEO & Managing Director of Air India, highlighted that this collaboration would enhance Air India’s self-reliance for fleet maintenance and boost India’s MRO industry. The transaction is not expected to significantly impact SIAEC’s financials for the year ending March 31, 2025, and no SIAEC directors or controlling shareholders have any direct or indirect interest in the transaction beyond their shareholdings.
the airport’s efficient handling processes, fast turnaround times, and growth potential, especially with the Pharma Handling Center. Theresa Schlederer, Director Austria at Lufthansa Cargo, praised Vienna Airport’s efficiency and modern infrastructure, emphasizing the benefits of fast turnaround and transit times.
In 2023, Lufthansa Cargo accounted for nearly 40% of Vienna Airport’s cargo tonnage, making it its largest customer. The contract extension signifies trust and collaboration, ensuring Vienna Airport remains a key hub in Lufthansa’s network.
Changi Airports and Wuxi Airport Group form joint venture to enhance Wuxi Shuofang’s non-aeronautical business
Changi Airports International (CAI) and Wuxi Sunan International Airport Group have formed a joint venture to manage the nonaeronautical business of Wuxi Shuofang International Airport (WUX) for 20 years. This partnership will focus on retail, food and beverage, advertisement, car park, and passenger services, including future developments like Terminal 3 and the ground transportation center.
Wuxi Shuofang International Airport serves the economic hubs of Wuxi and Suzhou in the Yangtze River Delta
Economic Zone, a significant area for electronic equipment, chemicals, and textile exports. It also attracts tourists visiting the nearby Lake Tai. As of early 2024, the airport connects to 42 domestic and six international destinations.
Eugene Gan, CEO of CAI, emphasized the airport’s importance to Jiangsu province’s economic and tourism development. He highlighted CAI’s plans to enhance the airport’s commercial performance by improving the layout, expanding retail and F&B options, and enriching
the passenger experience with better leisure and entertainment facilities.
Swissport to serve the entire Qantas fleet in Melbourne
Qantas has selected Swissport as its preferred ground-handling partner at Melbourne International Airport. Having already managed Qantas’ domestic flights since 2021, Swissport has now expanded its services to include the airline’s international flights, covering both narrowbody and wide-body aircraft. This expansion will see Swissport handle over 750 Qantas flights weekly, providing pushback, cargo loading and unloading, and baggage services.
Brad Moore, Swissport’s regional CEO for Asia-Pacific, expressed
pride in serving Qantas’ entire fleet in Melbourne and emphasized their commitment to maintaining high service standards. To support its sustainability goals, Swissport is investing over five million Australian Dollars in electric ground handling equipment for its Australian and New Zealand operations. By the end of 2024, nearly half of Swissport’s fleet in the region will be electric, aligning with its global goal of net zero emissions by 2050.
Melbourne is a key airport for Swissport, which offers a full range
of aviation ground services, including ramp handling, passenger services, air cargo handling, and lounge hospitality. Swissport operates at 24 airports in Australia and New Zealand and serves 23 airlines.
Positive cargo development at Vienna Airport
The air freight business at Vienna Airport saw significant growth in the first quarter of 2024, with 68,058 tons handled, a 16 percent increase compared to the same period in 2023 and a 2 percent rise from pre-COVID 2019. The Pharma Handling Center also reported a 6.9 percent increase, handling 886 tons. This growth is primarily driven by a significant rise in belly cargo on passenger aircraft, which surged by 52 percent to 27,131 tons, despite a 12 percent decline in cargo-only aircraft volumes.
Trucking volumes increased by 15 percent to 20,678 tons. Import and export air freight grew equally, with 37,468 tons of imports (up 14 percent) and 30,572 tons of exports
(up 17 percent). Michael Zach, Head of Handling Services at Flughafen Wien AG, expressed optimism about the air freight development, citing increased demand for general and
pharmaceutical cargo and additional long-haul capacity to North America and Asia. The airport aims to strengthen its role as a key air cargo hub for Central and Eastern Europe.
NEWS - GROUND HANDLING
Swissport welcomes Gulf Air and renews contracts with key Middle Eastern airlines
Swissport Geneva has secured a new customer, Gulf Air, and renewed contracts with Saudia, EgyptAir, and Kuwait Airways at Geneva-Cointrin Airport.
their high passenger volumes and frequent flights, continue to trust Swissport for its reliable services.
“We are very proud of the renewal of these contracts with our longstanding customers. In a very competitive market, these renewals underline the strong partnership between Swissport Geneva and these airlines, and above all, the recognition of the quality offered by our teams,” said Nicholas Joyce, Commercial Manager at Swissport Geneva.
Swissport provides ground handling services for over 30 airlines at Geneva Airport. In 2023, Swissport Geneva serviced 50,775 flights and nearly 6.5 million passengers, and handled 26,874 tons of freight in its air cargo unit.
dnata
Swissport Geneva renewed its ground handling contracts with Saudia for three years and EgyptAir for two years. Additionally, Kuwait Airways extended its ground handling and cargo handling contracts for another two years. These airlines, known for
Swissport Geneva has signed a three-year contract with Bahrainbased Gulf Air to manage ground handling and cargo operations for its flights between Manama, Bahrain, and Milan Malpensa, Italy. Swissport will support Gulf Air’s two weekly summer flights.
These developments reinforce Swissport Geneva’s position as a trusted partner in the aviation industry, ensuring high-quality services for both new and longstanding airline customers.
announces major enhancements to global ground support equipment fleet at Dubai Airport Show
dnata, a leading global air and travel services provider, has secured major deals with top manufacturers, signing five-year global framework contracts for new Ground Support Equipment (GSE) at the Dubai Airport Show. These contracts have a total estimated value of over $210 million.
Already, dnata has committed $29 million in initial orders under these agreements, setting a strong foundation for future transactions. The advanced GSE will enhance efficiency, safety, and sustainability across dnata’s global operations, supporting its services to over 330 airline customers.
A significant portion of the investment, over $100 million, is allocated for dnata’s Dubai fleet. This expansion is driven by high demand and expected growth. dnata currently operates 2,500 motorized GSE units at Dubai International (DXB) and Dubai World Central (DWC) airports, serving over 190 airlines.
Deliveries of the GSE, sourced from eight international manufacturers, will begin in May 2024.
Steve Allen, CEO of dnata Group, stated, “We are committed to investing in best-in-class equipment and partnering with renowned manufacturers to provide superior value and services to our customers. These deals reflect our strategy to enhance our capabilities and adapt to the evolving needs of our industry. We will continue investing in modern fleets and the latest technologies to stay at the forefront of the industry.”
Globally, dnata operates over 8,000
pieces of motorized GSE across its ground handling, cargo, and catering & retail operations at more than 130 airports in six continents.
In its sustainability efforts, dnata recognises that electrification is not the sole solution for its ground handling fleet strategy. Considering climatic conditions and available infrastructure, dnata works with manufacturers and airports to invest in a mix of biodiesel, electric, and hybrid equipment to maximize environmental and operational efficiency.
Established in 1959, dnata provides ground handling, cargo, travel, catering, and retail services in over 30 countries. In the financial year 2023-24, dnata’s teams handled over 778,000 aircraft turns, moved 2.9 million tonnes of cargo, served 123 million meals, and achieved a total transaction value of $2.4 billion in travel services.
Aurrigo to introduce four new autonomous baggage handling vehicles at Changi Airport
Changi Airport Group and Aurrigo International PLC have agreed to bring in a fleet of four autonomous baggage handling vehicles to pilot underwing operations at Changi Airport.
The recently concluded Phase 2A of the trial tested the Auto-DollyTug® at Changi Airport, showcasing its resilience in different conditions, including wet weather, heat, humidity, alignment to airport equipment, automated transfer of baggage containers, and close quarter operations to aircraft on the stand. Over the course of the past 2 years, the Auto-DollyTug® has demonstrated its ability to maneuver on the apron while interacting with traditional ground service equipment (GSE).
Looking ahead, Phase 2B will focus on testing the Auto-DollyTugs’ fleet communication through Aurrigo’s Auto-Connect® platform, enabling
them to be scheduled and monitored to support the turnaround of a widebody flight.
It is expected that this new generation of airport baggage handling vehicles, designed, engineered, and built in the UK, will arrive in Singapore in the coming months. Beyond the concept validation phase, these vehicles will play a critical role in supporting the turnaround of wide-body flights to achieve efficiency savings, environmental improvements and to alleviate labour shortages impacting the global aviation sector.
Auto-DollyTug® introduces pioneering features that elevate efficiencies beyond the capabilities of today’s standard tow tractors. With Aurrigo’s patented sideways drive system, this innovative tractor can maneuver directly sideways into confined spaces within the baggage hall and amidst ground service equipment (GSE) on the apron. Additionally, its 360-degree tank turn capabilities and integrated robotic arms enable the vehicle to automatically load and unload unit load devices (ULDs) with precision, streamlining operations.
Airport Authority Hong Kong Launches Asia’s First Renewable Diesel Pilot at HKIA
Airport Authority Hong Kong (AAHK) has announced the launch of a renewable diesel pilot project at Hong Kong International Airport (HKIA), marking a significant step in its commitment to becoming the world’s greenest airport. This initiative makes HKIA the first airport in Asia to use renewable diesel, which can reduce greenhouse gas emissions by 87% compared to petroleum diesel in ground service equipment.
The pilot project is a collaboration between AAHK, Hong Kong Air Cargo Terminals Limited (HACTL), and Shell Hong Kong Limited. HACTL is the first cargo terminal in Asia to use renewable diesel in its ground services equipment.
The renewable diesel, known as hydrotreated vegetable oil (HVO), is a drop-in fuel fully compatible with diesel engines in equipment such as tractors, rubber removal machines, apron sweepers, and mobile generators.
Vivian Cheung, Chief Operating
Officer of AAHK, stated, “This pilot project marks a significant milestone towards developing the world’s greenest airport, meeting our netzero carbon commitment by 2050, and achieving a 50% reduction by 2035. Thanks to our aviation partners, we are Asia’s first airport to pioneer renewable diesel use, and we look forward to expanding its usage.”
Amy Lam, Chief Sustainability Officer of HACTL, added, “HACTL is proud to support this important initiative. Since not all diesel-powered ground service equipment can be replaced with electric versions yet, renewable diesel provides an interim solution to reduce emissions until better alternatives are available. We fully back this trial and will work to ensure its success.”
Anne Yu, Managing Director of Shell Hong Kong Limited, said, “Shell aims to become a net-zero energy business by 2050, and we are committed to introducing low-carbon energy solutions to support Hong Kong’s green transition. Through this HVO pilot project, we hope to accelerate the adoption of renewable energy in Hong Kong.”
The pilot project is sponsored by the HKIA Greenovation Fund, established by AAHK in 2022. The Fund provides financial support to business partners committed to AAHK’s Net Zero Carbon pledge, encouraging the exploration and piloting of new carbon reduction technologies to accelerate decarbonization at the airport.
NEWS - LOGISTICS
Gebrüder Weiss expands logistics centre in Budapest
Transport and logistics company
Gebrüder Weiss has expanded its logistics facility in Dunaharaszti, near Budapest. The new complex, covering 10,000 square meters, includes office space, a handling facility, and a high-bay warehouse, significantly increasing storage capacity for customers. All Home Delivery services for the greater Budapest area will now be centralised here. The investment in this expansion cost about 25 million euros.
Wolfram Senger-Weiss, CEO of Gebrüder Weiss said, “The expansion in Budapest provides room for future growth. With increasing industrial production, especially in automotive and electrical sectors, the demand for transport and logistics services is expected to rise in the coming years.”
The CEO added that since opening its first Central and Eastern Europe branch in Hungary in 1989, the
location has become a crucial hub for transporting goods between its core markets in the Black Sea region, the Balkans, the Adriatic, and Western Europe.
As part of the expansion, the existing facility was modernized with the new AutoStore system, automating inbound storage, material flow, and picking. Goods are stored in plastic containers stacked in a frame system, with robots transporting the containers to workstations for shipping.
“This saves time, space, and energy,” said Thomas Schauer, Regional Manager for Central and Southeastern Europe at Gebrüder Weiss. “We achieve higher efficiency in utilizing trucks and containers. Cargometer cameras and 3D scanners measure packaged items while still on the forklift truck, allowing us to optimize space usage.”
Most of the energy for buildings and e-vehicles is supplied by a photovoltaic system with up to 354 kWp output. “We use solar power to operate delivery vehicles in the home delivery sector,” explained Balint Varga, Managing Director of Hungary at Gebrüder Weiss. “E-vans deliver furniture, consumer electronics, and household appliances ordered online to customers in Budapest and other major cities, reducing CO2 emissions by around 12.5 tons per month.
Gebrüder Weiss, present in Hungary since 1989, offers full-service logistics at six locations: Budapest, Győr, Zalaegerszeg, Pécs, Szeged, and Polgár, employing 450 people. Services range from land transport to air and sea freight to warehouse logistics. Further expansion is planned for 2026 in Győr, where a new logistics facility will be built.
Green Lab and Ninja Van Singapore sign MOU to boost eco-friendly packaging and logistics
Green Lab, Singapore’s first ecosolution manufacturing plant, has partnered with Ninja Van Singapore to support businesses in achieving sustainability goals while optimising storage and delivery needs. The collaboration was formalised with the signing of a Memorandum of Understanding (MOU) by Green Lab CEO and Co-Founder Muralikrishnan Rangan and Ninja Van Group CEO and Co-Founder Lai Chang Wen at Green Lab’s Tuas production facility. The ceremony was witnessed by Senior Minister of State for Sustainability and the Environment, and Transport, Dr. Amy Khor.
The partnership aims to make ecosolutions more accessible and affordable for local businesses, contributing to Singapore’s sustainability targets. Green Lab specialises in 100% compostable and biodegradable packaging solutions, catering to both large corporations
and SMEs from its 200,000-squarefoot Tuas plant. The facility, equipped with solar panels generating 1596 MWh annually, aims to be carbon neutral by 2030.
Ninja Van Singapore will provide enhanced logistics support, helping businesses reduce storage costs and complexities. Since October 2022, Ninja Van has launched 10 electric vehicles (EVs), with plans to transition 30% of its fleet to EVs by Q2 2024.
The collaboration will address challenges such as the perception of sustainable products as niche and the difficulty in meeting Minimum Order Quantity (MOQ) requirements. Green Lab and Ninja Van will offer free delivery and storage, with no MOQ for Green Lab products, making it easier for SMEs to adopt eco-friendly practices and improve their ESG performance.
Ninja Van will also provide last-mile
deliveries using EVs for customers purchasing Green Lab’s eco-friendly packaging. This support will assist businesses, particularly in the food and beverage industry, in advancing their green initiatives from material sourcing to low-carbon delivery.
This partnership reflects a broader trend towards sustainability in various industries. For example, Accor Group has been a leader in sustainable development within the hospitality sector for over 30 years, continually enhancing its global sustainability efforts.
DP World acquires Savan Logistics—operator of dry port in Savannakhet
DP World has completed the acquisition of Savan Logistics, which operates the Savannakhet dry port in the Savannakhet Special Economic Zone (SEZ) in Laos, the first SEZ in the country. Savan Logistics has been operating the dry port since 2016.
Situated on the West end of the 1,450km-long East-West Economic Corridor – linking Laos, Cambodia, Myanmar, Thailand, and Vietnam — the 140,456 sqm dry port is utilised by key regional cargo owners and logistics companies to connect various supply chains along the corridor. It also boasts about 23,000 sqm of warehousing facilities, including an 11,000 sqm bonded area.
In addition to dry port and warehousing services, DP World will also manage cross-border transport, freight forwarding, and integrated logistics solutions.
According to the Asian Development Bank, Laos’ economy is expected to grow by about four percent in 2024, enabled by strategic partnerships and business-friendly policies forged by the government. The country’s chairmanship of the ASEAN summit is also expected to provide Laos with additional international exposure, promoting investment and spurring cross-border cooperation with its neighbours.
This milestone development reinforces the commitment which DP World has, to propel trade in and for Asia Pacific by extending its footprint to strategic locations. In recent weeks, the company announced partnerships with Malaysia’s Sabah Ports Sdn. Bhd and Asian Terminals Inc (ATI) will manage Sapangar Bay Container Port in East Malaysia and Tanza Barge Terminal in the Philippines, respectively.
DHL Freight introduces fully electric tractor-trailers from Mercedes-Benz Trucks
In early April, DHL Freight introduced its first fully electric tractor-trailers from Mercedes-Benz Trucks into service. The eActros 300 vehicles are now operating at DHL’s Koblenz and Hagen sites, supporting sustainable delivery and distribution. One truck services round trips between DHL’s Hagen branch and the Mercedes-
Benz plant in Kassel, while the other handles carbon-free deliveries in the Koblenz area. Weighing up to 19 metric tons, these are DHL Freight’s first heavy electric trucks in Germany. This aligns with DHL’s goal to have 60 percent of its delivery fleet electric and over 30 percent powered by sustainable fuels.
Dr. Thomas Vogel, CEO DACH, UK & IE DHL Freight, praised the partnership with Mercedes-Benz Trucks, emphasizing the collective effort needed to decarbonize transport. The eActros 300 trucks feature two electric engines with a peak output of up to 400 kW, a range of 220 kilometers, and can recharge from 20 to 80 percent in about 75 minutes at a 160 kW charging capacity.
Oliver Berger of Mercedes-Benz Trucks highlighted the eActros 300’s suitability for regional distribution and its role in making local road freight transport carbon-free. DHL is also exploring other sustainable technologies, including a hydrogen truck from Paul Nutzfahrzeuge GmbH, to find the optimal engine mix and drive industry-wide sustainability transitions.
Lufthansa Cargo adds Monterrey to Freighter Flight Schedule along with expanding belly offer to North America
Customers of Lufthansa Cargo can book their freight from Frankfurt to the Mexican city of Monterrey. From 03 June 2024, the logistics expert will offer a connection from its home hub to the North American city. The entire route goes from Frankfurt to Mexico City (NLU), then onwards to Monterrey International Airport (MTY), and back to Frankfurt. A B777F will operate on the new route every Monday, which should be particularly interesting for automotive suppliers, electronics providers, and customers transporting medical products.
Furthermore, Lufthansa Cargo now adds a stop with its B777F freighter in Dubai (DWC) on its way from Shanghai to Frankfurt. The air freight expert will also expand its belly network with further attractive connections to North America this summer. This will include direct connections by Lufthansa Airlines from Frankfurt to Minneapolis and to Raleigh-Durham. Austrian Airlines will fly directly from Vienna to Los Angeles and Boston. Moreover, Discover Airlines will fly from Frankfurt to Anchorage and to Halifax in Canada during the summer.
Furthermore, Brussels Airlines will supplement its summer flight schedule with additional connections from Brussels to Nairobi and Kigali.
Additionally, the belly network will be expanded with more destinations served by Lufthansa Airlines from Munich: Since the beginning of the summer flight schedule, passenger aircraft have also been operating from the southern German hub to Trondheim in Norway, Nantes in France, Oulu in Finland, and Chișinău in Moldova as well as to the North American metropolises of Seattle, Toronto, and Vancouver. In total, Lufthansa Cargo customers can avail of up to 7,000 weekly flights of the Lufthansa Group worldwide.
The short- and medium-haul network of the A321P2F freighter fleet will also increase in the summer flight schedule. On the route from Frankfurt to Helsinki, a stopover in Riga, Latvia, is added.
NEWS - FREIGHT FORWARDERS
Swiss WorldCargo develops global partnership with cargo.one
Swiss WorldCargo, the air freight division of SWISS has broadened its partnership with cargo.one. cargo.one offers freight forwarders fast and intuitive access to Swiss WorldCargo’s services from markets in Europe, Asia, and the Americas. Swiss WorldCargo and cargo.one are collaborating with a shared focus on enhancing the customer’s end-toend digital experience, by providing freight forwarders with accurate and bookable air freight market content.
Swiss WorldCargo is renowned for its expertise in transporting high-value, care-intensive, and temperaturesensitive shipments throughout an extensive network of over 170 destinations worldwide. The cargo carrier combines a solid long-haul reach, including Asia Pacific and the Americas, with strong pan-European connectivity. Its high-quality processes, reliable trucking network, professional partnerships, and fast turnaround times in Zurich and Geneva all ensure an efficient and secure service to freight forwarders worldwide.
Its global partnership with cargo.
one expands Swiss WorldCargo’s digital footprint to include a thriving community of thousands of forwarders worldwide. Swiss WorldCargo’s modular product portfolio bookable on the cargo. one platform includes SWISS General Cargo and SWISS Pharma and Healthcare, combinable with the transportation solution Celsius Passive, and the speed option X-Presso for a fast transportation.
Freightos’ WebCargo partners with Thai Airways to enhance digital air cargo services, innovative payment solutions
WebCargo by Freightos, a leading independent booking and payment platform for the international freight industry, announced a new partnership with Thai Airways, a key Asian carrier and the national carrier of Thailand. In the coming months, Thai Airways will integrate its cargo capacities into WebCargo’s platform, offering real-time booking, pricing, and payment processes. Soon, forwarders will be able to book and pay for air cargo directly with WebCargo Pay, an integrated payment solution that enables more seamless payments and reconciliations.
In its initial phase, this collaboration will leverage Thai Airways’ extensive network to some freight forwarders
Leveraging cargo.one’s seamless digital booking process, Swiss WorldCargo has extended its characteristic precision and reliability to its external online sales. cargo. one enables the airfreight division of SWISS to reach more freight forwarders in key markets worldwide while guaranteeing the best possible digital experiences around the clock. The goal is to integrate all markets into the platform by the end of 2024.
in Australia, Japan, Thailand, and the United Kingdom seeking to book and pay for cargo services on Thai Airways through WebCargo’s platform.
Operating out of its hub in Bangkok, Thai Airways is renowned not only for its comprehensive route network, but also for its commitment to customer service and operational excellence.
FedEx Survey: Southeast Asia emerges as top growth market for APAC SMEs
FedEx Express, in partnership with Forbes Insights, released a report highlighting international growth trends for small and medium-sized enterprises (SMEs) in the Asia-Pacific (APAC) region over the next three years. The survey identifies both growth opportunities and challenges for SMEs in international crossborder commerce.
Polling 250 SME leaders, including founders and C-suite executives across various industries, the survey reveals that 68% see Southeast Asian countries like Thailand, Vietnam, and Indonesia as having the greatest growth potential. Economic growth, cultural ties, and improved regional trade deals are driving optimism in ASEAN markets. Furthermore, 88% of respondents plan to expand their customer bases globally within the next three years, though they find doing business in Europe and the Americas more challenging.
Key barriers to international expansion include complex customs requirements and documentation, cited by half of the respondents as the primary hurdles. Navigating
diverse customs regulations across markets also remains a significant challenge.
Enhancing customer experience is the top business priority for SMEs. Despite only allocating 5% of their annual IT budgets to digital transaction capabilities, SMEs view digital technology as crucial for addressing customer experience challenges. They are leveraging analytics, machine learning, AI, realtime tracking, visibility solutions, and technology training for employees. However, nearly three-quarters of respondents identify developing and implementing a digital strategy as their biggest challenge, followed by mitigating security threats and the costs of upgrading existing systems.
DHL Express introduces dedicated flight between Sydney, Hong Kong to cater to Oceania–North Asia trade demand
DHL Express has introduced a dedicated flight between Hong Kong and Sydney, Australia. It replaces the current Hong Kong-SingaporeSydney route to meet the rise in shipment volume between Hong Kong and Australia. Departing from DHL’s Central Asia Hub in Hong Kong, the dedicated flight leaves for Sydney Airport five times a week.
Supplied by Kalitta Air, the Boeing
777-200 is wet-leased to Tasman Cargo Airlines, which operates the flight. The freighter offers a maximum capacity of 105 tons, raising customers’ weekly total payload by over 500 tons.
According to the DHL Global Connectedness Report 2024, Australia has firm connections with North Asian countries, where China, India, Japan, and South
Korea are among their top 10 global connections. At least 70 percent of the countries in Asia Pacific are closely connected with their Asian counterparts, including Australia and Hong Kong.
Addressing the increasing demands of intra-Asia trade, the dedicated flight from Sydney offers next-day delivery services to Mainland China, India, Korea, Japan, Malaysia, Taiwan, Thailand, Philippines, and Vietnam upon shipment arrival in Hong Kong. Customers who want to expand their reach within Asia Pacific can expect quick and more efficient shipping services.
In addition to the new dedicated B777f flight from Sydney to Hong Kong, DHL also has a B777f flight between Sydney and Singapore. This direct flight flies six times a week and offers next-day delivery services to Malaysia and Indonesia upon shipment arrival in Singapore, fortifying intra-Asia trade.
Australia Post Metro next-day delivery service launches in Adelaide
FedEx Express, in partnership with Forbes Insights, released a report highlighting international growth trends for small and medium-sized enterprises (SMEs) in the Asia-Pacific (APAC) region over the next three years. The survey identifies both growth opportunities and challenges for SMEs in international crossborder commerce.
Polling 250 SME leaders, including founders and C-suite executives across various industries, the survey reveals that 68% see Southeast Asian countries like Thailand, Vietnam, and Indonesia as having the greatest growth potential. Economic growth, cultural ties, and improved regional trade deals are driving optimism in ASEAN markets. Furthermore, 88% of respondents plan to expand their customer bases globally within the
next three years, though they find doing business in Europe and the Americas more challenging.
Key barriers to international expansion include complex customs requirements and documentation, cited by half of the respondents as the primary hurdles. Navigating diverse customs regulations across markets also remains a significant challenge.
Enhancing customer experience is the top business priority for SMEs. Despite only allocating 5% of their annual IT budgets to digital transaction capabilities, SMEs view digital technology as crucial for addressing customer experience challenges. They are leveraging analytics, machine learning, AI, realtime tracking, visibility solutions, and
technology training for employees. However, nearly three-quarters of respondents identify developing and implementing a digital strategy as their biggest challenge, followed by mitigating security threats and the costs of upgrading existing systems.
FAMILY COMPLETE.
FEATURE - CHUBB ASIA PACIFIC
Safeguarding luxury: Navigating high-value cargo insurance for fine art, jewellery, and beyond
The transport of luxury items— from fine art to jewellery—spans global markets, and the importance of high-value cargo insurance cannot be overstated. With Asia’s emerging middle-class and high-networth individuals investing in such valuables, businesses must navigate a complex landscape of international regulations and physical risks. High-value cargo insurance doesn’t just mitigate the potential for loss and damage during transit; it also provides peace of mind amid the uncertainties of theft, accidents, and unforeseen events.
Brian Yang, Head of the Fine Art & Specie and Marine Stock Throughput at Chubb Asia Pacific, explains that transporting high-value items such as fine arts and jewellery entails numerous physical risks throughout the logistics chain. These risks arise at various stages, including ordering, packaging for export, movement from the company’s location to transport hubs, and preparation for
local or international shipments. While accidents are relatively infrequent, common causes include truck collisions, severe weather, and fires. Additionally, random or organised crime poses a significant threat in many regions worldwide.
“To mitigate these risks,” Brian notes, “high-value cargo insurance provides comprehensive protection against physical loss or damage during transit, ensuring that valuable items are safeguarded throughout their journey.”
Insurance policies for high-value cargo
Standard cargo insurance provides universal coverage for goods against physical loss or damage during transit, typically encompassing highvalue items. However, high-value cargo often necessitates bespoke insurance tailored to the specific nature of the goods. For example, art pieces for exhibitions usually require a static cover at a named
location, as the standard transit cover ends once the goods are delivered to their final destination. Insurance premiums for high-value cargo are calculated based on historical data, including loss frequency and average claims costs for different types of valuable goods, transport modes, and jurisdictions. Companies can potentially lower their premiums by providing detailed information, adhering to best practices, and working with experienced insurers to ensure adequate protection.
Customisable policies and additional services
Specialist insurers often customise policies to meet specific client needs and the nature of the high-value goods being insured. “It is common to tailor the policy according to the client’s requirements,” says Brian, noting that art pieces, in particular, require an insurer with relevant experience due to multiple shipments from various locations for exhibitions. This
necessitates specialist cover for both transit and static risks. Additionally, most specialist insurers offer risk management services that are critical in underwriting before a policy is issued and an accident occurs. “A specialist insurer will work with their experts or have arrangements with external vendors experienced in the movement of valuable goods,” Brian adds. These insurers pool data to provide specific information on claims hotspots by type of loss, location, and transport mode. For international transport, a specialist insurer usually requests a desk or physical survey before preparing the transit for the highest-value band of goods. For lower to mid-value bands, policies may include specific conditions such as GPS tracking, shock and vibration monitors for the container, or specialists experienced in handling specific goods.
Trends in high-value cargo insurance and regulation
The latest trends in high-value cargo insurance reveal a significant shift towards integrating insurance into the digital purchase pathway, enhancing the customer experience and adding value for transport services. “Many transport services are now online, and cargo insurance is embedded into the purchase pathway,” Brian explains. This integration saves time and effort for customers and streamlines the
process of transport operations. For those working with online services, embedding an insurance offering is highly recommended. In most jurisdictions, this requires a licensed insurance intermediary with specific trading terms with specialist insurers, outlining their roles and responsibilities. “It is important to note that insurance does not have the same requirements as transportation, as insurance regulations are often borderspecific and online consumer laws can be more onerous,” Brian adds. Furthermore, recent and upcoming regulatory changes could impact high-value cargo insurance offerings. “Embedded products in online platforms and regular changes to consumer laws affect products offered to the emerging middle class and high-net-worth clients,” Brian notes. Additionally, regulations over the movement of funds, such as those involving cryptocurrencies at online auctions, are also evolving, influencing the landscape of highvalue cargo insurance.
“A proactive and transparent approach is essential for businesses looking to insure high-value cargo for the first time,” Brian advises. Transparency in providing necessary information to specialist insurers and collaborating with reputable logistics companies with positive client feedback are crucial steps. Depending on the value and nature of
BRIAN YANG
It is important to note that insurance does not have the same requirements as transportation, as insurance regulations are often borderspecific and online consumer laws can be more onerous.
the goods, partnering with a specialist insurer offering comprehensive services, including online and offline coverage, is beneficial. This approach doesn’t just effectively mitigate risks; it also fosters a strategic partnership geared towards safeguarding assets throughout their transit journey.
Head of the Fine Art & Specie and Marine Stock Throughput, Chubb Asia Pacific
Etihad Cargo’s cutting-edge solutions bridge the gap between East and West for high-value shipments
In the ever-evolving landscape of global logistics, ensuring the safety and security of high-value is paramount. Etihad Cargo, a leader in the air freight industry, continuously enhances its security measures to meet the demands of transporting valuable goods. By leveraging specialised products, technological advancements, and strategic partnerships, Etihad Cargo remains at the forefront of secure cargo handling.
Added security when transporting high-value goods
In the context of evolving security threats, Etihad Cargo ensures continuous enhancement and
robustness of security measures for handling high-value cargo through its specialised SafeGuard product. For goods classified as “valuables,” which exceed a certain value per kilogram, Etihad Cargo also leverages the expertise of its sister company, Etihad Secure Logistics.
Leonard Rodrigues, Director Revenue Management & Network Planning at Etihad Cargo explains, “The partnership, in combination with our SafeGuard product, provides state-of-the-art security measures, including secure transit via dedicated, armoured vehicles and security personnel.” For vulnerable goods, such as electronic products, Etihad Cargo offers SecureTech, a process-based product that controls more aspects of the transportation process. SafeGuard and SecureTech serve the transportation needs of both valuable and vulnerable goods, ensuring high standards of safety and security.
Enhanced security and transparency
Technological advancements enable more intermediate milestones for tracking, reducing physical touchpoints and human intervention. Leonard says, “This approach increases digital updates, enhancing functional tracking while minimising the risk of errors and security breaches.”
Etihad Cargo’s digital transformation initiatives have significantly enhanced the safety and security of high-value cargo during transit. A dedicated Cargo Control Centre team monitors shipments and alerts stakeholders if there are any deviations from the SLA. Recognising the crucial role of technology, Etihad Cargo plans to introduce live monitoring, allowing customers to view the real-time status of their shipments. By engaging with multiple service providers, Etihad Cargo aims to implement the best solutions.
Enhancing efficiency and security in high-value cargo handling
In June 2024, Etihad Cargo expanded its partnership with SF Airlines, increasing the frequency of flights between mega hubs Abu Dhabi and Ezhou to boost cargo connectivity and capacity between China, the UAE and other global destinations.
Strategic partnerships, such as this, enhance Etihad Cargo’s ability to handle and transport goods, especially in the e-commerce sector, by leveraging state-of-the-art facilities and digital controls.
Leonard highlights that SF Airlines’ Ezhou hub employs dedicated staff and advanced digital systems to increase handling security. The partnership, which provides full control over the process unlike traditional reliance on third-party
providers, ensures more efficient and secure management of highvalue cargo. This is especially true for goods from China, where much of today’s mobile phones and consumer technology are manufactured. The entire platform is digitally monitored, and all staff are under the direct control of the operator. The collaboration allows Etihad Cargo to benefit from dedicated teams and enhanced oversight, improving overall efficiency and security in transporting valuable and vulnerable goods.
Elevating security and customer trust with SecureTech
Etihad Cargo’s state-of-the-art facilities and security protocols ensure the security of high-value electronic devices transported under its SecureTech product. Security supervision is provided at every stage, from acceptance to transit, buildup, and delivery. This comprehensive approach ensures continuous monitoring and protection throughout the transportation process, safeguarding high-value electronic devices from potential risks.
Leonard adds that the introduction of SecureTech has significantly enhanced customer trust and satisfaction for high-value or vulnerable cargo shipments. “We saw a 40% growth in Q1 compared to last year following the launch of SecureTech. The main USP is the handling and security we offer, ensuring electronic shipments are protected throughout transit, with the added option to clear cargo immediately upon arrival at the destination.” Through this, Etihad Cargo has created more alignment and clarity throughout the supply chain, ensuring consistency in service delivery and allowing customers to understand exactly what they are receiving.
Strategic location, efficient cargo transit
The location of Etihad Airlines and Etihad Cargo’s hub, Zayed International Airport in Abu Dhabi, significantly enhances the efficiency of high-value cargo transit. The airport
FEATURE - ETIHAD CARGO
features security vaults, special storage areas, security escorts, and CCTV surveillance, making it a secure hub. Serving as a central hub, the airport receives shipments from multiple destinations.
Leonard notes that for Etihad Cargo’s SecureTech product, top markets include Vietnam, China, Hong Kong, and India; while for SafeGuard products, top markets include Singapore, Hong Kong, Pakistan, and India. Additionally, Abu Dhabi’s central location is ideal for handling high-value cargo efficiently between these key markets and connecting destinations across the carrier’s global network, essentially bridging the gap between East and West.
Looking forward, Etihad Cargo is exploring new technologies to further secure and optimise shipment handling. “The goal is to provide more information with less human intervention, ensuring every shipment follows a preapproved path and progresses as expected, with alerts being sent if shipments deviate from this path. This approach focuses on utilising advanced technology rather than increasing human involvement,” Leonard concludes.
As global trade and security challenges are evolving, Etihad Cargo remains steadfast in its commitment to innovation and excellence. By continuously refining
its security protocols, embracing technological advancements, and fostering strategic partnerships, Etihad Cargo ensures that highvalue goods are transported with the utmost care and precision. With ambitious plans to further enhance their digital monitoring capabilities and streamline operations, Etihad Cargo is well-positioned to lead the industry in secure cargo handling. In bridging the gap between East and West, Etihad Cargo not only meets the demands of today but also sets new standards for the future of high-value shipments.
LEONARD RODRIGUES
Director Revenue Management & Network Planning at Etihad Cargo
Ansync Global: Newly-appointed GSA for Garuda Indonesia Cargo in Australia and New Zealand
Ansync Global expands its horizons with a landmark partnership
In a major development for the logistics and cargo industry, Ansync Global has been appointed as the General Sales Agent (GSA) for Garuda Indonesia Cargo in Australia and New Zealand. This partnership solidifies Ansync Global’s status as a leader in the cargo and logistics sector.
Commemorating Ansync Global’s 10th year in the business and this significant milestone for the company, CEO Syed Hadi, said, “Ten years of forging new paths and achieving greatness—where every challenge has fueled our determination to succeed through people, partnership, and performance. This partnership reflects the dedication to delivering excellent service and achieving new heights in the logistics industry.”
A strategic alliance
The partnership between Ansync Global and Garuda Indonesia Cargo
is set to revolutionise the cargo landscape in Australia and New Zealand. Garuda Indonesia Cargo, renowned for its extensive network and reliable service, has found a formidable partner in Ansync Global, a company that shares its commitment to excellence and innovation. This collaboration aims to enhance cargo service efficiency and reach, providing businesses with unparalleled access to global markets.
A testament to success
Ansync Global’s appointment as the GSA for Garuda Indonesia Cargo is a testament to the company’s remarkable growth and success. Founded with a vision to deliver exceptional cargo and logistics solutions, the company has consistently demonstrated its ability to meet the diverse needs of its clients. With a strong presence in the industry, the company has built a reputation for reliability, efficiency, and customer-centric service.
(L-R) Mr. Al-shiddiq (COO), Mr. Syed Hadi (CEO), and Mr. Mohd Reza (CFO), Ansync Global.
Expanding capabilities and enhancing services
The new role as GSA for Garuda Indonesia Cargo allows Ansync Global to expand its capabilities and offer enhanced services to its clients. Businesses in Australia and New Zealand can now benefit from streamlined cargo solutions, backed by Garuda Indonesia’s extensive network and Ansync Global’s expertise. This partnership will facilitate seamless cargo movements, ensuring that goods are transported efficiently and securely.
Commitment to innovation
Innovation has always been at the core of Ansync Global’s operations. The company continually seeks to adopt the latest technologies and best practices to provide superior service to its clients. As part of this new partnership, Ansync Global will leverage advanced logistics technologies to optimise cargo operations, track shipments in real time, and ensure timely deliveries. This commitment to innovation ensures that clients receive the highest standard of service, tailored to their specific needs.
Enhancing trade and commerce
The collaboration is poised to significantly enhance trade and commerce between Australia, New Zealand, and the broader Asia Pacific region. With Garuda Indonesia’s robust air cargo network and Ansync Global’s deep understanding of local markets, businesses can expect improved connectivity and access to new opportunities. This partnership will not only facilitate the movement of goods but also foster stronger economic ties and collaboration across the region.
A future of possibilities
The future looks bright as Ansync Global embarks on this new journey as the GSA for Garuda Indonesia Cargo. With a dedicated team of professionals, state-of-the-art facilities, and a commitment to excellence, Ansync Global is ready to take on new challenges and deliver outstanding results for its clients, driving innovation and growth in the air cargo industry.
FEATURE - ANSYNC
Customer-centric approach
At its core, Ansync Global prioritises a customer-centric approach, understanding that each client has unique needs. With the support of Garuda Indonesia Cargo, Ansync Global will continue to prioritise customer satisfaction, offering flexible, reliable, and cost-effective cargo solutions. This focus on the customer sets Ansync Global apart in the industry and underpins its success.
In an industry where reliability and efficiency are paramount, Ansync Global stands out as a leader, ready to shape the future of cargo and logistics. This partnership with Garuda Indonesia Cargo is just the beginning of a new chapter of growth and success, promising exciting possibilities for the company and its clients. Stay tuned as Ansync Global continues to make waves in the cargo and logistics industry, setting new standards and achieving new heights.
POST-EVENT - transport logistic China
transport logistic China 2024 celebrates 20 years and returns after a six-year break
transport logistic China, held from June 25 to 27, 2024, concluded successfully at the Shanghai New International Expo Center. This leading trade fair for logistics, mobility, IT, and supply chain management in the Asia-Pacific region made a triumphant return after a six-year hiatus, setting new records for exhibition figures.
This year’s trade fair covered an expansive 50,000 square meters of exhibition space, attracting 794 exhibitors from 42 countries and regions—a 19% increase over the previous edition (2018: 677)—and welcomed over 36,000 trade visitors from 92 countries and regions worldwide (up 37% vs. 2018: 26,300). This milestone event not only surpassed pre-pandemic levels but also reaffirmed its vital role as the premier industry trade fair.
In his opening speech, German Federal Minister for Digital Transport, Dr. Volker Wissing, emphasised the importance of trade fairs as platforms for exchange. He stated, “This strong international participation reflects the enormous economic importance of China and Asia for global logistics. The topic of artificial intelligence, regarded as a game changer, will be particularly presented here and
show its enormous problem-solving potential.”
Furthermore, the trade fair marked its 20th anniversary. Over the past two decades, transport logistic China has become a pivotal player in the Asian logistics industry, consistently observing and influencing its progress. The logistics industry’s changes reflect broader economic trends, and this year’s exhibition showcased cutting-edge developments and lowcarbon initiatives.
The fair brought together numerous international and local logistics giants and emerging leaders who showcased their latest innovations across the entire spectrum of logistics services, from logistics real estate and air freight to land transport, port and shipping logistics, fresh produce logistics, logistics equipment, IT systems, and special vehicles.
The robust growth of cross-border e-commerce has broadened the scope of air cargo services and diversified the types of goods, significantly increasing the demand for air cargo capacity. Air Cargo China 2024, the largest event in Asia’s air cargo sector, was once again held as part of transport logistic China. Visitors had the opportunity to network with Air
China Cargo, Cathay Cargo, Turkish Cargo, Qatar Cargo, Cargolux, All Nippon Airways, Lufthansa Cargo, and United Cargo, as well as airports and service and logistics providers.
During the exhibition, over 27 conference sessions covering seven major themes took place. These sessions featured industry associations, consulting agencies, and leading companies sharing their insights and experiences, providing a vital platform for industry professionals to exchange ideas and stay updated on emerging trends. Forums such as the “Asia Logistics Technology Forum,” “Green Supply Chain Extension: Building an International Low-carbon Logistics Corridor,” and “Logistics for the Future” focused on industry transformation, technological innovation, and international cooperation. Hot topics included logistics ESG (green and low-carbon development), digital technology for cost reduction and efficiency, and cross-border logistics. These discussions offered innovative and practical insights on issues such as the export of the “new trio” (EVs, Li-ion Batteries, and photovoltaic products) and the supply chain of hazardous chemicals, automobiles, and footwear.
