Karma Kandara, Ungasan, Bali

What is your property’s current biggest challenge & how do you manage this challenge in a highly competitive industry?

Keeping guests and team members engaged as we continually focus on creating and enhancing their experiences with us. It is our ongoing goal to come up with creative and innovative approaches to situations that ensure we are able to have a fun and beautiful environment to be working in. We undergo constant training and are always developing initiatives that allow our team to embrace empowering themselves in order to confidently assist the guests in having a truly special holiday that they won’t forget.

Karma Beach accessed by inclinator is truly magical with its white sand, turquoise waters and incredible sunset views. It’s completely self contained and guests are able to wine, dine and relax at the Le Club 22, Phoenix and Tiki Bars, as well as the beach restaurant. And our elevated Karma Spa also features a specially designed healing room perched in a cliff side cave with dramatic views and sounds of the ocean from below.

How do you prepare now to remain relevant and in-demand in future?

We Create... Experiences

What makes the hotel really special?

Our spectacular location. We are situated in Bali’s southernmost peninsula on a cliff overlooking the Indian Ocean. Also our private

It’s how we stay at the top of our game. Whether curating unique events, developing wellness initiatives such as our Karma Fit programs, introducing artist in residency programs, hosting charity fundraisers for the local community, creating fun recreational activities for our Three Monkeys Club, or reinventing our menus to represent the local bounties our area has to offer, we are constantly striving to improve every aspect of the resort from down in our sandy beaches all the way to the top of our cliff villas.

How do you expect the association with Haute Grandeur will benefit your brand in the medium/long run?

The prestigious Haute Grandeur Global Hotel association and their exclusive awards system has been independently recognizing exceptional hospitality venues for almost a decade. Their inclusion of Karma Kandara is an honor and a testament to the services we provide and should solidify our position in this competitive industry for a while to come. It’s an award for excellence that can only support our reputation since the unbiased results are guaranteed by placing emphasis on quality feedback from guests, rather than quantity of votes by a panel of judges or general public.