Sheltered Times 14

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Sheltered Times News and Views for Sheltered Housing residents ISSUE 14: Autumn 2017

Play your part in staying safe from fire The tragic fire at Grenfell Towers has made every council review its fire safety procedures and Havering Council has been doing the same. A new Housing Fact Sheet – Fire safety in sheltered housing has been prepared and Scheme Officers are visiting every resident to explain about fire safety in your home, check the smoke alarm is working properly and that fire doors are in place and working. If a fire happens If a fire breaks out in your flat get out as quickly as you can, don’t collect anything but get out and pull the nearest emergency cord to tell us where the fire is so we can get the fire brigade there as quickly as possible. If a fire in your scheme is NOT in your flat then stay put until the fire brigade come and rescue you. All sheltered housing flats are designed to contain a fire within it for up to one hour which is more than enough time for other residents to be rescued safely. Smoking and clutter If you smoke it is important to make sure you put your cigarette out properly and please remember you can’t smoke in communal areas. London Fire Brigade tell us that clutter on fire paths is a major problem for people as they evacuate, especially if the emergency is at night, and causes problems for fire-fighters trying to get to the fire. Because of this advice we are cracking down on items left in communal areas, including on balconies which are fire exit routes. If you have anything Housing Se

- fire safety in rvices factsheet Sheltered Hou sing Keeping safe

in your hom

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There are many simple measu home. The followi res ng advice can you can take to help preven help to keep t a fire in your you and your visitors safe.

Give yoursel

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• Sheltered propert ies are fitted to the Telecar with smoke e respond to a Response Team. The Telecardetectors which are linked smoke detecto e team will immed call directly r activation iately to the and Sheltered Schem Fire Brigade in the case will raise an emergency of a fire, or a e. suspected fire • Havering and at a The test their smoke London Fire Brigade recomm detector once end that shelter and speakin weekly. This g to is done by pressin ed residents them you are the Telecare Response g the button Team when testing. If your they answer urgently to your smoke to tell Sheltered Schem detector fails to call throug • Where shelter e Officer who h to Telecar ed residents will arrange are classified assist to test an urgent repair.e report this the smoke detecto as vulnerable the Shelter • Additional r weekly during fire sensors a welfare visit. ed Scheme Officer will are available Sheltered Schem for people e Officer will fire sensors be able to advise with hearing or sight impairm will always be you on options ent, your discussed during • London Fire . The need your Shelter Brigade will ed Support Reviewfor additional carry please speak to your Shelter out a free Home Fire Safety s. ed Scheme Officer Visit for Haverin • Fire doors fitted g residents, if this is of interes to your home are designed t to you. to resist flames should not be remove d, your interna damag allowin ed or wedge g time l fire d open – they Sheltered Schem doors have been altered for you and your visitors to be rescued in any way this e Officer as . If a matter of should • Close interna be discussed urgency. l doors at night with your to prevent fire • Please comply from spread with the require ing. • It is import ment to have ant that you gas appliances advise your friends or family checked annual Sheltered staying over. ly. emergency This informationScheme Officer whenever when everyo you have is vital ne has to be accounted for. to the London Fire Brigade in a fire Remem

ber:

IF THERE IS

NEVER use

A FIRE IN YOUR

a lift • Do not

HOME

try to fight

www.haverin

the fire yourse

lf • Call 999

g.gov.uk/Fir eSafety

from any phone Page 1

there – even just a door mat or potted plant – please remove it today as if you don’t the Council will be removing and disposing of anything left on fire paths. If you have a mobility scooter it must not be charged inside buildings and we can provide scooter sheds where your vehicle can be recharged safely – ask your Scheme Officer if you need one. Watch where you park There has also been a number of cases where vehicles have been parked on yellow hatched areas in some sheltered housing schemes. Parking on the fire path These are areas which MUST be kept clear as they provide access for the fire brigade and other emergency services so please don’t park on these areas as your selfishness could cost someone else their life. More information www.havering.gov.uk/FireSafety

Tell us what you want You should have recently received a survey through the post seeking your views on a range of Housing Services, including sheltered housing. Please complete the survey and return it in the freepost envelope provided as soon as possible. Every survey received will go in to a prize draw and you could win one of 12 vouchers worth £50 to spend at one of your favourite stores. More information www.havering.gov.uk/TenantsSurvey


Contact details Looking back If you want to check out a previous issue of Sheltered Times, they are now online at www.havering.gov.uk/shelteredtimes Housing Services Customer Contact Service The easiest way to contact us is at www.havering.gov.uk/askhousing Anti-social Behaviour www.havering.gov.uk/housingasb Email For rent queries housingrents@havering.gov.uk

Ideas for this magazine If you have ideas for future articles contact Denise Kelly, from the Housing Services Community Engagement Team (pictured) by emailing Denise.Kelly@havering.gov.uk

Social media Follow us on Twitter@LBHHousing Facebook: log in and in the search box type Get involved – Havering Council tenants and leaseholders Out of hours If you have a problem outside normal office hours that can’t wait ring 01708 756699.

How to contact your scheme officer

Sharon is the Sheltered Housing Manager and is in charge of the scheme officers. Email Sharon.Nunn@havering.gov.uk Ashley looks after Cockabourne Court Maygreen Crescent and Park Lane. Email Ashley.Cowlin@havering.gov.uk

Nadine looks after Beehive Court and Charlbury Court. Email Nadine.Quinlan@havering.gov.uk

Carol looks after Bards Court, Brunswick Court and Holsworthy House. Email Carol.Foley@havering.gov.uk

Andra looks after Dell Court and Garrick House. Email Andra.Ramsay@havering.gov.uk

Stephanie looks after Delderfield House, Poplar Street and Royal Jubilee Court. Email Stephanie.Johnson@havering.gov.uk

Denise looks after Cottons Court, Fambridge Court and Cole Court. Email Denise.Smith@havering.gov.uk

Lisa looks after Cottons Court, Fambridge Court and Cole Court. Email Lisa.Matthews@havering.gov.uk

Lade Dairo (temporary member of staff) looks after Ravenscourt Grove and William Tansley Smith House. Email Lade.Dairo@havering.gov.uk

Kelly looks after Serena, Solar and Sunrise sheltered housing scheme. .Email Kelly.Murray@havering.gov.uk 2

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Cabinet Member’s column

Boiling eggs cause fire alerts

In the last month, we had fire alerts at both Welcome to the autumn edition of Cottons Court and Holsworthy House after Sheltered Times, our regular magazine for residents put eggs on to boil and then forget residents in our sheltered housing schemes. about the pan, one resident even went out leaving Fire safety has always been a high priority for the pan on the stove. Havering Council and following the tragic Luckily in both cases when the Grenfell Tower fire we have been reviewing all water had boiled away and the our policies. pans started to burn the heat In the past, policies which prohibit clutter or sensors sent out an alarm. London smoking in communal areas, have not always Fire Brigade attended and the been enforced but that is now changing as we damage was contained just to the do all we can to protect our residents from fire. one flat in each case. We hope you will join us in this fire safety campaign and help us keep you and your It was mainly smoke damage but in one flat the front neighbours safe. door was also damaged. Work starts this autumn on the first phase of Please remember if you start cooking to keep checking our £4.8 million investment scheme in our all is ok and do check the stove before you go out to sheltered housing when we start installing make sure all the burners and the oven are off. CCTV and Video Door Entry systems to improve These two fires prove that the flats do contain the security for everyone. fires keeping people safe until the fire brigade arrive. Over the next two years we will see significant investment which should make our sheltered More information www.havering.gov.uk/FireSafety housing among the best in the country. The summer cream teas and barbecues proved a great success with lots of residents enjoying them and the new programme of events is looking equally exciting. There have been some changes in the senior managers within Housing Services. Among the events new this autumn is our drop-in sessions where you can come along Kevin Hazlewood has been appointed and find out how to use a computer, tablet or Acting Assistant Director of Housing for smartphone to make your life easier. an initial six-month period. These friendly and informal sessions mean you Kevin, who was the Property and Land can ask your questions, as many times as you Services Manager, will be responsible for want, while getting help to set up an email the day-to-day running of Housing Services leaving address, a Skype account so you can chat with Neil Stubbings to focus on the Housing Regeneration friends and family around the world or learning programme in his new role as Director of Housing and how to shop online. Regeneration. The digital world is expanding around us all and Filling Kevin’s vacancy is Ian Brady who it is important that everyone, no matter what has been appointed the Interim Property their age, knows how to use this technology to and Land Services Manager where he will help improve their life. oversee repairs and other property As always if you want to have a chat with me related issues. please do come along to one of my regular surgeries. Tenancy Sustainment Manager, Peter Doherty, leaves Havering Council in September. Peter is line Councillor Damian White Deputy Leader of Havering Council and Cabinet manager for Sheltered Housing Manager, Sharon Nunn, Member for Housing A replacement Tenancy Sustainment Manager will be recruited. More information www.havering.gov.uk/HousingSurgeries

Senior manager changes

Sheltered Times, Issue 14

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News Round Up•••News Round Up•••News Round Up•••

Counting the cash Whenever money is collected from scheme residents for coach trips or events it must be properly banked and accounted for. Each month a summary sheet of income and expenditure must be displayed on the scheme noticeboard. The Beehive Court scheme committee is going further and circulates a copy of that summary sheet to all club members so their finances are open and transparent.

Eye tests at home Specsavers is offering eligible customers a full eye test at home by one of their homevisiting opticians.

More information www.specsavers.co.uk/ home-eye-tests

Shed on the move The garden shed at Queen Street sheltered housing scheme has found a new home at Beehive Court. The shed has been moved as Queen Street is being regenerated as part of the Housing Regeneration Programme and will be put to good use by the garden club at its new home. 4

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Are you getting your money? Make sure you are getting the money you are entitled to. • If you’re over 65 and have health or social care needs you may be entitled to Attendance Allowance and you don’t have to spend it on a carer. • Pension Credit gives you extra money if you’re on a low income and can be your passport to other benefits • If you spend at least 35 hours a week caring for a partner, relative of friend who would find it difficult to manage without you, you could be entitled to Carer’s Allowance • Make sure you claim your State Pension, the amount you get will depend on your date of birth and National Insurance contributions. • Council Tax Support is available to help people on a low income to pay some of their Council Tax bill You can get more information from your Scheme Officer or Age UK has produced a free guide.

More information www.ageuk.org.uk/guides

Scheme Bars Following questions from Thomas Sims Court SHOUT Forum representative, Mick Droy, at a recent SHOUT Forum, Havering Council’s Licensing Officer, Paul Campbell, has attended meetings at Beehive Court and Thomas Sims Court to explain licensing laws to residents. Paul explained that collecting any money, including donations or gifts in kind, in exchange for alcohol is illegal and could result in prosecution. These two schemes are the only ones with bars and they have also been advised that alcohol should not be left on display in the bars but locked in a cupboard when the bar is closed.

How well are we doing? As part of our drive to improve the services we offer we will be asking you to complete a satisfaction survey if you attend any of our events. The aim is that you can tell us what went well and what we need to improve on to make things better so please do take a few minutes to complete the survey and help us get even better.


“You've got to make the most of your life” That’s the message from Eileen Gibson of Cole Court, Harold Hill as she celebrated her 100th birthday. Eileen was born on 29 July 1917 at the East End Maternity Home and lived with her parents, two brothers and five sisters at 109 Cornwall Street, Shadwell. Her dad was a docker, as were most of her neighbours and relatives, whilst her mum was a machinist making tents and marquees. Eileen recalled: “The material was so heavy my mum had a 14-yearold girl pulling it through the machine for her as it was a double needle and needed a lot of concentration. “I left school at 14 and became a machinist myself but I worked for a tailor, making suits and so on. Looking back it was a sweat shop but in those days work was work.” She got married at Hawksmoor's St Georges-in-the-East Church, The Highway, on Christmas Eve 1939, just months after the outbreak of the Second World War, to Harry Gibson who was also a docker working in the London Docks. Harry had grown up just a few doors down from Eileen’s home. The couple had two girls and a boy and that family expanded until Eileen now has nine grand-children and 10 great grand-children.

Party time The family came together for a big party at Cole Court using the communal lounge and the garden for the celebrations, which were

attended by more than 100 people including her granddaughter’s husband’s Red Watch from London Fire Brigade’s Harold Hill Station. Eileen added: “it was lovely to see everyone coming together for a party.” Having fun is something she has done all her life. At 16 she was part of a Festival of Dance that took place in the moat surrounding the Tower of London, she’s sung in pubs and clubs across London throughout her life with American Jazz being her favourite type of music. Among her favourite songs are The Very Thought of You and I Love You. Taught to dance by her brother she passed those skills on to her own children with the fox trot being her favourite dance although she did do tap dancing. Family holidays were always fun too. The family were among the first to go to Butlins at Skegness, where she won a medal for her table tennis skills, and Butlins at Clacton-on-Sea. The family also ventured abroad with camping holidays in Italy and Spain.

Always keep learning She said: “I was brought up to believe that race and religion are not important, it’s people that matter. “There were a lot of immigrants and poor people, Catholic and Protestant where I was brought up but we all got on together. “I can remember my brother

Eileen looks at her telegram from Her Majesty Queen Elisabeth II

Archie and sister Maggie getting involved in the Battle of Cable Street fighting Oswald Mosely’s Black Shirts as we were always taught to do what was right. "When I was at school I missed out on the grammar school because I wasn’t good at arithmetic but after I left school I learnt more and I love maths now. “My message is to learn all you can at school and keep learning, that’s how you live a long time and enjoy your life.” Harry and Eileen moved to Romford 32 years ago when Harry was diagnosed with cancer, sadly dying from the disease just seven days before his 72nd birthday. Eileen said: “Romford is a nice place, after all the East End isn’t like the East End anymore. I moved to Cole Court 10 years ago and I’ve had a better life than most. “This year is the first year I’ve had a carer which isn’t bad when you’re 100 years old.” While she still enjoys singing, its Radio 4 that is her main entertainment these days. Sheltered Times, Issue 14

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Following her heart Tuesday 31 July 1917 has gone down in history as the start of the third Battle of Ypres in the First World War but for one family at 3 Northampton Street, Clerkenwell it was a day for celebration as Elsie Reed was born, delivered into the world by a local policeman and his wife.

Elsie’s wedding

Throughout her life she’s had a strong view of what is right and wrong. Elsie said: “I remember I broke up a fight in Old Street when four white boys were picking on a black boy. I stepped in and sent them off with a flea in their ear telling them that wasn’t the English way of doing things.” She is now a popular resident at Cottons Court in Romford and still makes her views known, as Director of Housing and Regeneration, Neil Stubbings, discovered when he spoke at a 6

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residents’ meeting about planned improvements for the scheme. And this year she celebrated her 100th birthday at Collier Row Community Centre Reading is one of Elsie’s hobbies with 80 people, including her son, Michael, and his family including two With a gleam in her eye Elsie grandchildren; three great recalls how she met her grandchildren and two great great grandchildren, along with husband-to-be, Henry Arthur Cross. 20 family members who travelled from the United She said: “I went with a friend to States of America. the local pub to get a jug of beer for her mother and while she Looking back over the last century Elsie said: “We were a was being served a man there big family, I had two younger offered to buy me a soft drink brothers, and six sisters. Dad which I accepted. If my Mum had had a packing case business found out she’d have killed me as as well as a grocer’s shop in I was only 16 and he was 28. Bow Lane. “When we went back the next night he came out and asked if “Mum worked there with he could take me to the pictures. him and so did we to help I said yes if he asked my parents out. “I left school at 13 and was first.

52 years

a machinist making baby clothes until I got married. I was paid eight shillings (40p) per week and thought I was rich when I started. “When the Second World War started I got a job welding parts for battle tanks, we were all doing our bit to help win the war.

“They agreed and we started spending an hour together each week, usually at the pictures.

Elsie’s former home in Milton Keynes

“After the war I worked at Moorfield eye hospital for Mr Ayoub, who was a Lord of the Admiralty and a very good boss. I ran the various eye clinics for him and the hospital which was a job I really enjoyed.”

“Things came to a head one evening when my parents were out and I was babysitting my brothers and sisters. When my mum got home my sister, who


Elsie looks back on a 100 wonderful years was at eight at the time, came racing downstairs and told her they’d been put to bed early so I could spend time with my lover! “Mum was very angry and I was upset so I left the house and met Henry at the Elsie in the 1940s Hoxton Cinema. I remember giving him a banana and then bursting into tears as I explained what had happened. “He took me round the corner to the Vicar’s house, posted the banns and three weeks later, on 21 January 1939, we were married at St John’s Church in Pittfield Street, Hoxton. The wedding dress cost £4 and the 22-carat gold wedding ring one guinea (£1.05). “My grandparents were separated when I got married but because my parents refused to come to the wedding my granddad gave me away and grandmother organised the reception.” During the Second World War Henry was recommended for the George Cross after rescuing a family from a flooding cellar. His father, Arthur Cross, was also a

war hero, winning the Victoria Cross on 25 March 1918. “We had one son, Michael, who was born in 1943 and I lost a second child when I had a miscarriage when a bomb dropped nearby “Henry was in the Royal Army Ordnance Corps and when he was demobbed in 1945 he later worked at the Whitbread brewery until he retired.

Still missed “I kept working until I was 60 when I retired to look after him. He died 23 years ago and I still miss him. “We had a lovely Housing Association bungalow in Milton Keynes and won gardening as well as knitting competitions. “I moved to Havering in 2000 to be near my son and have never regretted it. Havering has got a lot for people to be grateful for. I certainly haven’t got anything to complain about.” And that from a lady who in 2013 started bleeding from the mouth, took herself off to Oldchurch Hospital where she was diagnosed

Elsie busy in her kitchen

with stomach cancer. Elsie said: “The consultant said he could give me radiotherapy and chemotherapy but I asked him if there was anything else he could do. He said remove the stomach so I told him to get on and cut it out then which he did.” Four years later Elsie is still going strong, enjoying cooking meals in her own kitchen, reading magazines and playing cards. When asked what her message to other people was she joked: “When I get uptight I play patience and that calms me down, that’s a good thing to do.” A POEM FOR ELSIE by Brian Weston

Elsie Cross one hu ndred today Many happy retu rns on your birthd One hundred ye ars how quickly it' ay s passed This English rose was bred to last Elsie Cross has re ached five score Survived the Blitz and so much mor e Prime Ministers have come and go ne She's seen so muc h be it right or w rong Some famous pe ople she has met In her past she ca n' Douglas Bader th t forget e flying Ace Singer Frankie Va ughan with the ha ndsome face Elsie Cross indepe nd ent she is Rides her scoote r with so much W hizz! Off round Romfo rd for some shop ping With this lady th ere's just no stopp ing This lovely lady ha s so much flair There's no one I know that can co mpare Elsie Cross one hu ndred today Celebrates all he r memories of ye sterday.

Sheltered Times, Issue 14

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SHOUT for your representative Each sheltered housing scheme can have up to two representatives attend the SHOUT (Sheltered Housing Users Team) forum. If you have a question or issue you wish them to raise please contact your representative. The current representatives are: 14 Bards Court

Steve Davies

87 Neave Crescent

Margaret Boyd

Bards Court vacant

41 Poplar Street

John Clifford

40 Beehive Court

Jeff Haimov

59 Poplar Street

Ted Jones

44 Beehive Court

Graham Broad

137Ravenscourt Grove Christobel Gibson

15 Brunswick Court

Ann Christian

109 Ravenscourt Grove Jean Garbett

45 Brunswick Court

Paul Clark

43 Royal Jubilee Court Elizabeth Paterson

94 Charlbury Court

Rosie George

50 Royal Jubilee Court Carlene Robertson

130 Charlbury Court

Derek Dench

13 Solar Court

Frances Rowntree

4 Cole Court

William Russell

3 Sunrise Court

Brian Laws

10 Cole Court

Doreen Richardson

6 Thomas Sims Court

Peter Cox

27 Dell Court

Gary Narborough

11 Thomas Sims Court Mick Droy

18 Fambridge Court

Jean Freeman

2 Cottons Court

Valerie Harper

5 William Tansley Smith House

Lucy Proctor

7 Garrick House

Malcolm Hales

11 William Tansley Smith House

Adrienne Bell

35 Holsworthy House

Stan Tackley

SHOUT Forum dates The SHOUT Forum is scheduled to meet on: »» Tuesday 31 October 2017 10am at Garrick House, Adephi Crescent, Hornchurch RM12 4LB »» Tuesday 23 January 2018 10am at Dell Court, Ravenscourt Grove, Hornchurch RM12 6JH »» Tuesday 24 April 2018 10am Holsworthy House, Neave Crescent, Harold Hill, RM3 8PP These meetings are only open to your elected SHOUT Forum Representatives. If you have something you wish to be raised at one of these meetings please let your representative know.

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Heard at the SHOUT Forum The latest SHOUT Forum meeting was held on Tuesday 25 July and was the first since the election of new representatives by the different sheltered housing schemes. Among the items discussed were: • The cost of TV aerials maintenance on service charges was raised and an explanation of how the cost is calculated will be explained to a future meeting. • The lack of sweeping of balconies at Beehive Court was raised and the Scheme Officer will follow this up to ensure it is on the cleaning schedule. • The new management structure in Housing Services was explained. • The details behind service charges were explained and discussed in detail. • Sheltered Housing Officer Ashley Cowlin explained the new Sheltered Support Reviews which are being introduced. Scheme Officers will be having a one-to-one meeting with each resident every year to complete these reviews. • The results of voting for new SHOUT Forum representatives and Sheltered Scheme Committees were reported. • Scheme with committees officially set up are entitled to a £200 grant from Housing Services Community Engagement. Meetings are being set up in each of those schemes by Community Engagement Officer, Chelsea Potts, to discuss how the money will be spent. • A long discussion took place about fire safety in sheltered housing schemes and it was emphasised that polices on fire safety and clutter in communal areas etc. would be enforced to protect residents. • Community Engagement Officer, Joanne Mahony, encouraged residents to enter the Housing in Bloom competition which has a deadline of Thursday 31 August 2017. • Community Engagement Officer, Chelsea Potts, talked about the Gardening Clubs that were being set up and the new raised beds which had been ordered following discussions with some schemes. • A programme of ICT drop-in sessions are planned for a number of different schemes with volunteers helping residents set up email addresses and explaining how to use the computers in the communal lounges. • Sheltered Housing Manager, Sharon Nunn, explained how trade buttons were being decommissioned from door entry systems. • Residents were reminded that proper risk assessments had to be done for events such as barbecues so Scheme Officers must be notified before such events are held. • The condition of paths in some schemes was raised and if there is a concern about their condition these should be reported to the Scheme Officer. • Problems being caused by the general needs residents on the top floor of Fambridge Court were being addressed through Tenancy Sustainment. Sheltered Times, Issue 14

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New committees elected for sheltered housing During the summer meetings have been held at each sheltered housing scheme to adopt a new scheme constitution, updated from the 2012 version, and to elect new SHOUT Forum

representatives and scheme committees. The results of those elections are detailed below. Where a scheme committee has been elected Havering Council will provide a £200 grant to be

Bards Court

The Scheme Committee Constitution was adopted

Cockabourne Court

The Scheme Committee Constitution was adopted

Shout Forum Representatives

Steve Davis - elected unopposed One position vacant

Shout Forum Representatives

Two positions vacant

Chair

Vacant

Chair

Vacant

Vice Chair

Vacant

Vice Chair

Vacant

Secretary

Vacant

Secretary

Vacant

Treasurer

Vacant

Treasurer

Vacant

Committee Members

Vacant

Committee Members

Vacant

Beehive Court

The Scheme Committee Constitution was adopted

Cole Court

The Scheme Committee Constitution was adopted

Shout Forum Representatives

Graham Broad – elected unopposed Jeff Haimov – elected unopposed

Shout Forum Representatives

Chair

Jeff Haimov 5 votes John Murray 5 votes Graham Broad 3 votes As votes were tied, lots were drawn and John Murray was elected

William Russel - elected Doreen Richardson - elected Patricia Payne

Chair

William Russel - elected unopposed

Vice Chair

Brenda Miles - elected unopposed

Secretary

Nrita Cuphert - elected unopposed

Treasurer

Doreen Richardson - elected unopposed

Committee Members

Vacant

Cottons Court and Fambridge Court

The Scheme Committee Constitution was adopted

Shout Forum Representatives

Jean Freeman – elected Valerie Harper – elected Fred Diston Sheila Diston Bert Morley Shirley Watling

Vice Chair

Jeff Haimov – elected unopposed Robert Woolford – withdrew nomination

10 votes 8 votes 4 votes

Secretary

Frances Broad – elected unopposed

Treasurer

Graham Board – elected unopposed

Committee Members

Peter North - elected unopposed John Powell - elected unopposed Joyce Powell - elected unopposed Joyce Rafis - elected unopposed Audrey Woolford - elected unopposed Robert Woolford - elected unopposed

Brunswick Court

The Scheme Committee Constitution was adopted

Chair

Jean Freeman Fred Diston

Shout Forum Representatives

Ann Christian – elected unopposed Paul Clark – elected unopposed

Vice Chair

Chair

Paul Clark - elected unopposed

Valerie Harper Sheila Diston Bert Morley

Vice Chair

Ann Christian – elected unopposed

Secretary

Jennifer Owers - elected unopposed

Secretary

Mustafa Ali – elected unopposed

Treasurer

Jacqueline Bennett - elected unopposed

Treasurer

Brenda Draper – elected unopposed

Committee Members

Shirley Watling - elected unopposed Brian Weston - elected unopposed

Committee Members

Vacant

Charlbury Court

The Scheme Committee Constitution was adopted

Delderfield House

The Scheme Committee Constitution was not adopted and no committee was elected due to the scheme being regenerated

Shout Forum Representatives

Rosie George – elected Derek Dench – elected Sandra Bristow

Dell Court

The Scheme Committee Constitution was adopted

Chair

Rosie George – elected unopposed

Gary Naraborough - elected unopposed

Vice Chair

Barbara Hughes – elected unopposed

Shout Forum Representatives

Secretary

Sandra Bristow – elected unopposed

Chair

Olive Caunter - elected unopposed

Treasurer

Iris Corby – elected unopposed

Vice Chair

Jean Wickenden - elected unopposed

Committee Members

Barbara Claydon Jeanette King

Secretary

Jan Leonard - elected unopposed

Treasurer

Maureen Madle - elected unopposed

Committee Members

Maureen Piller - elected unopposed

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8 votes 7 votes 4 votes

elected 13 votes


used for the benefit of all residents in the scheme. Elected representatives are there to represent all residents in their scheme and must abide by the Code of Conduct.

If there are vacancies at any scheme and you wish to volunteer or have more information please contact Community Engagement Officer Chelsea Potts E: Chelsea.Potts@havering.gov.uk

Garrick House

The Scheme Committee Constitution was adopted

Royal Jubilee Court

The Scheme Committee Constitution was adopted

Shout Forum Representatives

Malcolm Hales – elected unopposed One position vacant

Shout Forum Representatives

Elizabeth Paterson - elected unopposed Carly Robertson - elected unopposed

Chair

Irene Everit – elected unopposed

Chair

Patricia Gogay - elected unopposed

Vice Chair

Jan Hales – elected unopposed

Vice Chair

Cindy Storan - elected unopposed

Secretary

Irene Olson – elected unopposed

Secretary

Carly Robertson - elected unopposed

Treasurer

Vacant

Treasurer

Dorothy Weston - elected unopposed

Committee Members

Vacant

Holsworthy House

The Scheme Committee Constitution was adopted

Serena, Solar and Sunrise sheltered housing scheme

The Scheme Committee Constitution was adopted

Shout Forum Representatives

Margaret Boyd - elected unopposed Stan Tackley - elected unopposed

Shout Forum Representatives

Chair

Stan Tackley withdrew his nomination Yvonne Major - elected unopposed

Brian Laws - elected Frances Rowntree - elected Kay Hargrave Colin Jones

Chair

Brian Laws - elected unopposed

12 votes 8 votes 4 votes 2 votes

Vice Chair

Stan Tackley withdrew his nomination Margaret Boyd - elected unopposed

Vice Chair

Alan Jones - elected Collin Jones

10 votes 4 votes

Secretary

Margaret Boyd - elected unopposed

Secretary

Treasurer

Stan Tackley - elected unopposed

Irene Markin - elected Frances Rowntree

8 votes 5 votes

Committee Members

Vacant

Treasurer

Ernie Reid withdrew his nomination Frances Rowntree - elected unopposed

Poplar Street sheltered housing scheme

The Scheme Committee Constitution was adopted

Committee Members

Cheryl Verrion withdrew her nomination Alan Jones - elected unopposed Kathleen Hargrave - elected unopposed

Shout Forum Representatives

John Clifford - elected unopposed Ted Jones - elected unopposed

Thomas Sim Court

The Scheme Committee Constitution was not adopted

Chair

John Clifford - elected unopposed

Vice Chair

John Wilson - elected unopposed

Shout Forum Representatives

Peter Cox- elected unopposed Mike Droy – elected unopposed

Secretary

Daphne Clifford - elected unopposed

Treasurer

Renee Smith - elected unopposed

William Tansley Smith House

The Scheme Committee Constitution was adopted

Committee Members

Vacancies exist

Queen Street sheltered housing scheme

The Scheme Committee Constitution was not adopted and no committee was elected due to the scheme being regenerated

Shout Forum Representatives

Adrienne Bell - elected Lucy Proctor - elected Lilian Jarvis

Chair

Brian Rix - elected unopposed

Vice Chair

Ravenscourt Grove Scheme

The Scheme Committee Constitution was adopted

Pearl Morris withdrew her nomination Joan Smith - elected unopposed

Secretary

Shout Forum Representatives

Christobel Gibson - elected unopposed Jean Garbett - elected unopposed

Lucy Proctor withdrew her nomination Adrienne Bell - elected unopposed

Treasurer

Chair

Pauline Rees – elected Ivan Dobson Jim Clement

Adrienne Bell withdrew her nomination Lucy Proctor - elected unopposed

Committee Members

Vacancies exist

10 votes 6 votes 3 votes

Vice Chair

Ivan Dobson – elected unopposed

Secretary

Christobel Gibson – elected Ivan Dobson

15 votes 4 votes

Treasurer

Jim Clement Pauline Rees

17 votes 2 votes

Committee Members

Brian Walledge – elected Rene Beadle – elected

9 votes 7 votes 1vote

More information www.havering.gov.uk/SchemeCommittees Sheltered Times, Issue 14

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Armchair Exercises Every sheltered housing scheme will have a course of six armchair exercise classes run in the communal lounge during the current financial year. These classes will run each week with instructor Sally Guise and if you want to carry on at the end of the six weeks using the video please let Chelsea Potts know and that can be arranged. The six-week long courses start on: • Monday 4 September 2017, 12.30pm, Charlbury Court, Charlbury Crescent, Harold Hill RM3 8YE • Thursday 7 September 2017, 11am, William Tansley Smith House, Hacton Lane, Hornchurch RM12 6PE • Monday 23 October 2017, 12.30pm, Cole Court, Dorking Road, Harold Hill RM3 9YD • Wednesday 25 October 2017, 12.30pm, Bards Court, Heaton Avenue, Harold Hill RM3 7HU • Thursday 16 November 2017, 11am, Cottons Court, Marks Road, Romford RM7 7AW • Monday 8 January 2018, 12.30pm, Cockabourne Court, Archibald Road, Harold Wood RM3 0RR • Thursday 11 January 2018, 11am, Beehive Court, Gubbins Lane, Harold Wood RM3 0RS • Monday 19 February 2018, 12.30pm, Garrick House, Adelphi Crescent, Hornchurch RM12 4LB • Tuesday 20 February 2018 , 1pm Royal Jubilee Court, Main Road, Gidea Park, RM2 5AN The classes are open to anyone over the age of 55 who wants to take part and places should be booked at www.havering.gov.uk/ArmchairExercises.

Poetry please

Have fun with your little grey cells There are two Fun Quizzes left this year so get your friends together and test those little grey cells to see who will be the winner. The events are great fun and the atmosphere is relaxed so everyone enjoys themselves while testing their general knowledge. They are on: • Friday 20 October 2017 • Friday 15 December 2017 Book your team in online to enter. More information www.havering.gov.uk/ HousingEvents

IF ANIMALS COULD TALK by Brian Weston ly you or me If animals could talk but to on m land, air or sea fro e , on What would be your first choice ybe a chimpanzee Would it be an elephant or ma living in the sea Or could it be a great big whale

Brian Weston

Brian Weston’s latest poem is If Animals Could Talk. Poetry please is looking for poetic contributions, short or long, for future editions. Just email them to shelteredtimes@havering.gov.uk including your name and address. 12

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living in a barn Or what about a wise old owl and school would be a far m He could teach us lots of things loud roar How about a lion with a really til your throats were sore You could talk to each other un

that we call a giraffe Then there is that tall creature jokes and really have a laugh You can tell each other lots of about our time at school We could talk to our cat or dog mework and the golden rule They could help us with our ho so big but elegant We must not forget the elephant s you know he won't forget We could tell him lots of secret ly you or me If animals could talk but to on . wo re and nder at what they see How people would stop and sta


CCTV and Raised Beds first projects Tenders have now been received and work should start soon on installing CCTV and Video Door Entry systems in the 12 sheltered housing schemes which are not part of the Housing Regeneration Programme. This is the first part of a ÂŁ4.8 million investment programme in those schemes over the next two years. The Video Door Entry system will replace the existing systems and allow residents to see from the comfort of their flat who is calling on them before pushing a button to allow their legitimate visitors access. Priority is being given to schemes where there have been some security problems in the past, so Cottons Court and Fambridge Court is likely to be the first scheme to have the new systems installed. It will take around four weeks to do the work at each scheme and disturbance will be kept to a minimum. All 12 schemes which are outside the Housing Regeneration Programme will have the CCTV and Video Door Entry systems installed within the next year.

Blooming lovely Community Engagement Officer, Chelsea Potts, has now visited all the schemes outside the Housing Regeneration Programme to discuss with residents about setting up a gardening club. There has been a lot of enthusiasm for the clubs and raised beds have been ordered so residents who find it difficult to bend to ground level can take part. The location of these raised beds is being agreed for each scheme. We also have some gardening buddies who have volunteered to help with advice and support. More information www.havering.gov.uk/ShelteredHousingDevelopments

Regeneration Programme progress‌ The Housing Regeneration Programme has been moving forward with 51 possible development partners expressing interest in the project. They have now been narrowed down to six and by the end of the year this will be down to one which will be recommended to Havering Council’s Cabinet as the best choice for a development partner to work with Havering Council in the Joint Venture Company. By the time you read this we expect all residents from Queen Street sheltered housing scheme to have moved to their new homes and most of the residents at Maygreen Crescent and Park Lane sheltered housing scheme will also have moved. Residents from Serena, Solar and Sunrise are the next priority for moves as work is due to start on that site in December 2018. Meanwhile most of the residents at Delderfield House have also moved.

If you live in one of the schemes being regenerated and want more details please talk to your Scheme Officer. Remember the wider your range of options for your new home the more likely you are to move early. There will be more meetings during the autumn so watch out for the newsletter coming through your letter box with more details. Meanwhile people living near each of the sheltered housing schemes due for regeneration have had the opportunity to come to a Neighbour Meeting where Community Engagement and Service Improvement Manager, Keith Brown, has briefed them on the plans for each scheme. More information www.havering.gov.uk/ShelteredHousingDevelopments Sheltered Times, Issue 14

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Helping hand for Silver Surfers Older residents in Havering looking to go online but not sure how can get a helping hand thanks to volunteers from the local community. The ICT buddies will be running a programme of drop in sessions based at four sheltered housing schemes across the borough and at each site for six consecutive weeks: • Charlbury Court, Harold Hill from Tuesday 1 August until Tuesday 5 September, 10am-12noon • Cottons Court and Fambridge Court, Romford from Friday 4 August until Friday 8 September 10am-12noon • Ravenscourt Grove, Hornchurch from Monday 14 August until Monday 25 September, 2pm-4pm • William Tansley Smith House, Elm Park from Friday 18 August until Friday 29 September, 10am-12noon Anyone in the area over the age of 55 can just pop in to receive help setting up an email address or Skype account to keep in touch with family and friends, accessing Council services on line and home shopping sites as well as being shown how to book a place at future Council events. Deputy Leader of Havering Council and Cabinet Member for Housing, Councillor Damian White, said: “With an increasing number of Council services now being accessible on-line it is important that all Havering residents have the opportunity to use those services 24/7 when it best suits them. “Many of our older residents already use smart phones so are familiar with modern technology and we also have free-to-use computers in all of our libraries as well as in the communal lounges of our sheltered housing schemes. “These ICT sessions will help our Silver Surfers get confident using the technology to help them access the digital services which are available.” Bookings can be made online at www.havering.gov.uk/HousingEvents or by telephoning Community Engagement Officer, Chelsea Potts, on 01708 432679. 14

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Silver Surfers From Monday 30 October for five weeks you can learn how to use a computer between 1pm and 3pm. This course is taught at a gentle pace and there is no pressure or exam at the end. There is always time to ask questions or go over things again. This course is divided into two parts and is perfect if you want to use computers and think now’s the time to learn! You will learn how to connect to internet, e-safety, using email and there is also an introduction to Word and Excel. The use of tablets is not covered on this course. More details. www.haveringadultcollege.co.uk/ICT.html

Health and Fitness courses

Two courses both starting on Tuesday 12 September 2017 • Keep Fit for 60+, 10am to 11.30am • Strength and Fitness Training, 11.45am to 1pm More details here. www.haveringadultcollege. co.uk/personal-development. html

History and Modern Culture courses Elizabeth I’s English, Tuesday 12 September 2017, 9.30am to 12.30pm Development of Parliament, Tuesday 12 September 2017, 1.30pm to 4.30pm Kings and Queens of Britain, Thursday 21 September 2017, 1pm to 4pm A Tale of Two Cities, Friday 09 September 2017, 10am to 1pm History of Body Art and Piercing, Saturday 16 September 2017, 10am to 1pm Know your Roots – Beginners’ Genealogy, Wednesday 20 September 2017, 7pm to 9pm. For a full list of our history courses, please click here. www.haveringadultcollege.co.uk/history-modernculture.html

Housing Cabinet Member for Housing, Councillor Damian White, is holding regular surgeries across the Borough so Council tenants can call in and discuss housing issues with him. The surgeries will be on a ‘first come, first served’ basis and any tenants are welcome to come along. All discussions will be confidential. The next monthly surgery dates are: Date 25 August 2017

Venue Hacton Hall

29 September 2017

Town Hall

27 October 2017

Macon Way Council Office Macon Way, Upminster, RM14 1NY Highfield Community Hall Hillrise Road, Collier Row, RM5 3DQ Hacton Hall Haydock Close, Hornchurch, RM12 6EA

24 November 2017 15 December 2017

Address Time Haydock Close, 4pm – 6pm Hornchurch, RM12 6EA Main Road, Romford, RM1 4pm – 6pm 3BB 4pm – 6pm 4pm – 6pm 4pm – 6pm

Pre-booking is essential – please log on to www.havering.gov.uk/HousingSurgeries and follow the link to book. Sheltered Times, Issue 14

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Cream teas Throughout the summer Community Engagement Officer, Chelsea Potts, has been organising cream teas at four sheltered housing schemes during July and barbecues at four other schemes during August. Here’s a selection of photographs from the cream teas and watch out for the barbecues in our next edition of Sheltered Times. The Charlbury Court cream tea was popular

Tucking in for tea at Serena, Solar and Sunrise Chef David Borrell delivers more tea at Serena, Solar and Sunrise

Chef David Borrell sets one of the tables at Charlbury Court

Maisie Clinch and Maisie Clinch Junior enjoying their afternoon tea 16

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SHOUT Forum representative Brian Laws hands round the sandwiches at Serena, Solar and Sunrise


Activities for you to enjoy Scheme

Monday

Bards Court

Coffee morning From 12.30pm Coffee morning 9.30am-12 noon subs collected for 9.30am -12noon social club, then tea, cake and games in the afternoon with volunteer Richard from 2pm – 5pm

Beehive Court

Tuesday

Wednesday

Age Concern morning Bingo evening

Thursday

Friday

Saturday

Bingo Club 1.30pm – 5pm

Free

First Saturday of every month club dinner 12 noon – 5pm

Bingo evening

Cards/games night 8pm

Brunswick Court

Perky Pensioners 10am – 3pm

Bible studies Lunch Club morning, hairdresser 12 noon – 2pm visits afternoon Crafts 2 – 4pm

Charlbury Court

Bingo evening

Alternate weeks brunch

Cockabourne Court

Bacon sandwiches morning

Bingo evening

Coffee morning

Cole Court

Tombola afternoon

Cards afternoon Darts evening

Cottons Court Activities Club afternoon, Bingo evening

Pool afternoon

Breakfast morning Pool

Tombola evening

Dell Court

Afternoon bingo Afternoon keep from 2pm fit from 1.30pm

Darts afternoon

Fambridge Court

Activities Club afternoon, Bingo evening

Breakfast morning, Pool Bingo evening

Pool afternoon

Coffee and cake afternoon (every month) movie afternoon (every month)

Keep fit afternoon

Garrick House Bingo afternoon Line dancing afternoon

Tea and Cake afternoon

Bingo afternoon

Holsworthy House

Coffee morning, Coffee morning, Coffee morning Bingo afternoon Armchair exercise, Film Evening

Coffee morning, Bingo evening

Coffee morning

Lombard House

Bingo afternoon

Maygreen Crescent

Breakfast morning Knitting afternoon Snooker evening

Queen Street

Coffee and games Mobile support workers surgery

Ravenscourt

Darts evening

Fish and chips in the afternoon, once a fortnight

Darts evening

Royal Jubilee Court

Coffee morning

Coffee morning

Thomas Sims Court

Tea and coffee morning

Tea and coffee morning

Brunch once a fortnight

Bingo evening

Coffee morning Pool night

Sheltered Times, Issue 14

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Listings

Tuesday 24 April 2018 10am – 1pm Holsworthy House, Neave Crescent, Harold Hill, RM3 8PP These meetings are only open to your elected SHOUT Forum representatives. If you have something you wish to be raised at one of these meetings please let your representative know.

Every Thursday, 10am – 11am, Romford Shopping Hall, Market Place, Romford, RM1 3AB First Tuesday of every month, 11am – 1pm, Namco, The Brewery, Waterloo Road, Romford, RM1 1AU

LGBT Group Meeting first Tuesday of each month, 3pm – 5pm at Tapestry, Stanton Gate Mawney Road, Romford RM7 7HL

SHOUT Forum dates The SHOUT Forum is scheduled to meet on: Tuesday 31 October 2017 10am – 1pm Garrick House, Adelphi Crescent, Hornchurch, RM12 4LB Tuesday 30 January 2018 10am – 1pm Dell Court, Ravenscourt Grove, Hornchurch, RM12 6JH 18

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Thursday 7 September 2017 12.30pm William Tansley Smith House, Hacton Lane, Hornchurch, RM12 6PE Monday 23 October 2017 12.30pm Cole Court, Dorking Road, Harold Hill, RM3 9YD Wednesday 23 October 2017 12.30pm Bards Court, Heaton Avenue, Harold Hill, RM3 7HU

Third Monday of every month 10am – 12noon, The Queen’s Theatre, Billet Lane, London RM11 1QT, Coffee, chat and knitting. 10% discount for Di’s Diamonds members. Fourth Thursday of every month 10am – 12noon, Bravo Café, 4 High Street, Romford, RM1 1HR Coffee/tea and cake for £2.95 for Di’s Diamond members.

Please book using the online form below or just come along on the day. www.havering.gov.uk/ ArmchairExercises Monday 4 September 2017 12.30pm Charlbury Crescent,Harold Hill, RM3 8YE

Coffee Mornings Every Tuesday, 10am – 12noon, Ingrebourne Community Housing Group at Hitchin Close Hall, Hitchin Close, Harold Hill, RM3 7EG

Armchair Exercises

Christmas Roadshows To book for these events please log onto www.havering.gov.uk/ ChristmasRoadshows Wednesday 15 November 2017 12noon – 2pm Holsworthy House, Neave Crescent, Harold Hill, RM3 8PP Wednesday 22 November 2017 12noon – 2pm William Tansley Smith House, Hacton Lane, Hornchurch, RM12 6PE Wednesday 29 November 2017 12noon – 2pm Cottons and Fambridge Court Marks Road, Romford, RM7 7AN

Thursday 16 November 2017 11am Cottons Court, Marks Road, Romford, RM7 7AW Monday 8 January 2018 12.30pm Cockabourne Court, Archibald Road, Harold Hill, RM3 0RR Thursday 11 January 2018 11am Beehive Court, Gubbins Lane, Harold Hill, RM3 0RS Monday 19 February 2018 12.30pm Garrick House, Adelphi Crescent, Hornchurch, RM12 4LB Tuesday 20 February 2018 1pm Royal Jubilee Court, Main Road, Romford, RM2 5AN


27 October 2017 Macon Way Council Offices, Macon Way, Upminster, RM14 1NY

General Meetings

24 November 2017 Hitchin Close Council Offices, Hitchin Close, Harold Hill, RM3 7EQ

Consultation meetings for residents in sheltered housing schemes being regenerated

15 December 2017 Hacton Hall, Haydock Close, Hornchurch, RM12 6EA

Monday 11 September 2017 09.30am – 10.30am Maygreen Crescent Sheltered Housing Scheme, Maygreen Crescent, Park Lane, Hornchurch, RM11 1EL

Fun Quizzes To book onto this event please log onto. www.havering.gov.uk/ HousingEvents Friday 20 October 2017 1.30pm Dell Court, Ravenscourt Grove, Hornchurch, RM12 6JH Friday 15 December 2017 1.30pm Charlbury Court, Charlbury Crescent, Harold Hill, RM3 8YE

Age UK Redbridge, Barking and Havering Bowling First Tuesday of every month, 10.15am Namco, The Brewery, Waterloo Road, Romford RM1 1AU. Bowling tea/coffee £5. Diamond Geezers Mens club, free to join, free to attend and free refreshments. Come along and enjoy monthly trips to the dog track, play cards, draughts etc. Every other Monday, 3.30pm – 5.30pm Tesco Roneo Corner, Romford, RM11 1PY

Councillor White Surgeries Councillor Damian White, Cabinet Member for Housing Services, holds surgeries once a month, between 4pm – 6pm. If you have any housing issues you wish to discuss with Councillor White, please book at www.havering.gov.uk/ HousingSurgeries or just come along, you will be seen on a first come first seen basis. 25 August 2017 Hacton Hall, Haydock Close, Hornchurch, RM12 6EA 29 September 2017 Town Hall, Main Road, Romford, RM1 3BD

Thursday 5 October 2017 09.30am – 10.30am Serena, Solar and Sunrise Sheltered Housing Scheme, Sunrise Avenue, Hornchurch, RM12 4YS Thursday 5 October 2017 11am – 12noon Dell Court Sheltered Housing Scheme, Ravenscourt Grove, Hornchurch, RM12 6JH Thursday 5 October 2017 12.30pm – 1.30pm Delderfield House Sheltered Housing Scheme, will be held at Cottons Court and Fambridge Court, Marks Road, Romford, RM7 7AW Thursday 5 October 2017 2pm – 3pm Royal Jubilee Court Sheltered Housing Scheme, Main Road, Romford, RM2 5AN

Tapestry Services Tapestry services are shaped to meet the needs of frail older people who live in Havering. They offer a wide range of services from Health and wellbeing to coach trips and financial and will services. For more information please call 01708 796600 or email hello@tapestry-uk.org for further details.

Friday 6 October 2017 10am – 11am Brunswick Court Sheltered Housing Scheme, Brunswick Avenue, Cranham, RM14 1ND Monday 23 October 2017 1pm – 2pm Charbury Court Sheltered Housing Scheme, Charlbury Crescent, Harold Hill, RM3 8YR

Sheltered Times, Issue 14

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Have your say on Adult Social Care

Havering Council is asking residents to have their say on the draft Adult Social Care and Support Planning policy, in a consultation, which ends on Sunday 08 October 2017. This give you the opportunity to shape a transparent policy to support people who need adult social care services in the

borough or who require help to promote and maintain their wellbeing in line with the Council’s duties under the Care Act 2014. The policy will help Havering Council deliver a consistent service, where residents who need support, experience a fair, responsive, and effective service that enables them to maintain their independence for as long as possible. The Council will ensure that appropriate regard is given to individual circumstances and personal preferences. The policy will also list available resources from the Council, when funding for long term care and support is agreed.

for Adults Services, Councillor Wendy Brice-Thompson, said: “This is a valuable opportunity for residents of Havering to be involved in a public consultation, where they can have their say regarding the Adult Social Care and Support Planning policy.” The purpose of the consultation is to ask people about the following aspects of the policy: 1. Is the draft policy clear? 2. Is it open and transparent? 3. D oes it provide people with enough information? 4. D o people have any comments on the content of the policy?

What do we want to know?

More information: www.havering.gov.uk/ASCpolicy

Havering Council Cabinet Member

Act fast to win blooming lovely prizes! You have until Thursday 31 August to enter the Housing in Bloom competition 2017. Thursd There are five categories you can ay enter: • Best communal garden • Best hanging basket or planter • Tallest sunflower AUGUS T 2017 • Best front garden Cole Court won best Communal Garden 2016 • Best back garden The winner in each category will receive a £100 voucher with £40 for the second prize and £10 for third prize. So, don’t delay send in your entry today using the online entry form

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More information: www.havering.gov.uk/HousinginBloom 20

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