HLB Global Annual Review 2019

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HLB GLOBAL ANNUAL REVIEW 2019

MESSAGE FROM THE CHAIRMAN 2019 marked the 50th anniversary of HLB. A milestone we are very proud of. On Friday 7 June 2019, HLB celebrated our first #HLBCommunities Day to give back to the communities we live, work and play in. Its purpose was not just to build internal relationships and showcase our community involvement, but it allowed us all to connect on a global level and share in the impact we create together as a network. But 2019 also marked events less joyful. Described as “the year of protests� the world witnessed increased geopolitical tensions, devastating climate crises such as wildfires in the Amazon and Australia underlining the urgency of a global sustainability agenda, not to mention the ongoing migrant crises across Central America and Africa. All these factors affect our people, clients and communities, and as a global organisation representing nearly 30,000 people worldwide, we have a

responsibility to help people prepare for the future. So how do we make good on our responsibilities beyond what our clients expect from us? We recognise that it is no longer just about doing business as usual but doing business in a sustainable way. We are ensuring that the way we work together not only with our clients, but with our communities, delivers value for them. SHAPING OUR SHARED FUTURE In 2019, we reached the 2020 performance objectives we had set for ourselves a year early. This forced us to consider what the pathway to growth looks like moving forward and resulted in the development of a new holistic growth strategy for HLB with the horizon 2023. Our success over the past few years was made possible by our people-focused and human approach to business. Our aim for the end of 2023 is to become a top 10 global network. When we asked


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