Your Lake District lodge adventure starts here...
How to get the most from your stay www.lakedistrictlodgeholidays.co.uk
Time to relax... Welcome to your lodge, and the stunning Lake District. A very warm welcome to your Lake District Lodge Holiday. We hope you had a pleasant journey, and are ready to relax and enjoy your stay in the beautiful Lake District National Park – and the UK’s newest World Heritage Site. Please take some time on your arrival to browse through this information file. Our aim is for you to thoroughly enjoy your stay and your lodge should feel like a home from home! The folder is full of ideas of things to do in the surrounding area, so you can start to get your bearings from day one. If you have any problems, please contact us straight away, so we can put things right for you.
Our helpline: 015394 68032 or email: info@lakedistrictlodgeholidays.co.uk This special number is monitored 9am - 9pm daily. Please leave a voicemail if we don’t answer. Calls after 9pm will usually be dealt with the following day. If you have no mobile phone signal or email connectivity please ask the park reception team to call us. Put your feet up and get to know your lodge and this beautiful area!
Please note you are in a privately owned lodge, for whom we are the booking agent. If you have any issues with the Park facilities, please contact them direct.
White Cross Bay White Cross Bay is in a great location, on the shores of the lake, between Windermere and Ambleside. With fabulous views of the surrounding fells and countryside it’s a great place to watch the changing of the weather and the seasons. It has been awarded the David Bellamy Gold Award and is located in 60 acres of woodland. Bowness and Windermere villages both have restaurants and bars to enjoy, and Windermere Lake Cruises can be taken from Bowness, or Brockhole Visitor Centre, (within walking distance). White Cross Bay has its own marina and one of the best launching facilities on the lake. (fees payable – contact 015394 43937). Leisure facilities on site include an indoor heated swimming pool, sauna and gym, for a local charge.
White Cross Bay at a glance: l The Boathouse restaurant and lounge bar on site (not dog friendly) l Outdoor l Beer
seating at bar – dogs welcome.
garden
l Children’s l All
play area
weather multi-purpose games area
l Woodland l Small
walks
shop
l Launderette l Swimming
pool, sauna and gym on site
l Alternative free use of Choices Leisure Club at Troutbeck Bridge (5 minutes drive)
SAT NAV LA23 1LF
Fallbarrow Park Fallbarrow is within a short walk of Bowness-on-Windermere and in a picturesque woodland setting. There are clubhouse facilities and a large family outdoor area along with charming woodland walks and a picnic area.
Fallbarrow at a glance: l Clubhouse, restaurant, family lounge bar with large outdoor area l Shop l Beer
and deli
garden
l Picnic
area
l Outdoor l Dog
children’s playground
field for exercise
l Games
room and amusements
l Launderette l Free
limited wi-fi across the Park
l Free
use of Choices Leisure Club at Troutbeck Bridge (10 minutes drive)
SAT NAV LA23 3DL
Limefitt Park Limefitt is one of the Lake District’s most stunningly situated holiday parks, set in the beautiful Troutbeck valley, with views and direct access to the fells. Limefitt is a 5-star site, tranquil and peaceful and has received the David Bellamy Gold Conservation Award, due to its approach to conservation, and Trout Beck runs right through the park. Local residents include kingfisher, heron and trout, and you may see otters and red squirrel.
Limefitt at a glance: l Haybarn
Lakeland pub (dog friendly) serves real ales & hearty food l Superb
beer garden with lovely views
l Playing
field and woodland picnic area
l Outdoor children’s play area with zipwire and slides l River l Dog
pool
field for exercise
l Small
shop
l Launderette l Use of Choices Leisure Club (at Troutbeck Bridge, 10 minutes drive) l Pony trekking: (separate company) 015394 31999 for availability l Free wi-fi across the park, (subject to guidelines)
SAT NAV LA23 1PA
High Borrans Farm High Borrans is a working sheep farm, high in the hills above Windermere, offering peaceful stays for couples only: 7 lodges and a shepherd’s hut, 3 of which are dog friendly. Enjoy the tranquility with walks and cycle ways from your front door.
High Borrans at a glance: l Nordic
style furnishings
l Couples l Some l On
only
dog friendly
site laundry
l Shepherds l (NB
Hut
no shop or restaurant/ bar)
l Dedicated
wi-fi but patchy phone signal l Complimentary
use of Choices
Leisure Club
patchy phone signal
High Borrans
SAT NAV LA23 1JS
Burnside Park, Keswick Burnside is a quiet park with traditional pine log cabins, with landscape grounds and a stream running through it. A 15 minute walk from Keswick town centre, where you’ll find many shops, bars, restaurants, theatre and cinema, and of course, the beautiful Derwentwater. Although this Park is quiet with no facilities on site, there is a pub, the Pheasant Inn and a diner, The Filling Station CafÊ (serving breakfasts) both 5 minutes walk away.
Burnside at a glance: l Keswick (North Lakes) 15 minutes walk away l Pub with restaurant and diner 5 minutes walk away l Traditional
style wooden log cabins l Lots of lovely walks from your lodge door: a favourite of ours is Latrigg Fell
SAT NAV CA12 4PF
LODGE GUIDE
Your lodge guide Some helpful rules & pointers: Please respect the lodge at all times. We understand accidents may happen, but wilful neglect causing damage may lead to a charge being levied by the owners. Let us know if anything has been broken, or complete the “Oops! it’s broken” sheet and we will replace.
In Case of Fire 1. Leave immediately by the nearest safe exit. 2. Gather away from the lodge at a safe distance >10 metres. 3. Take a roll call of all guests. 4. Raise the alarm, call 999 and reception and our helpline 015394 68032. 5. Do not re-enter the lodge for any reason.
Smoking The lodge is strictly non-smoking for cigarettes or vaping. If you wish to smoke outside we request you are fully alert to your surroundingstrees and woodland, and that you are on a wooden structure. Please ensure you use an ash tray and dispose of cigarettes and matches responsibly.
Wi-Fi This is provided free by the Park owners under a fair useage policy. Please speak to Park Reception for more information. If your lodge has dedicated wi-fi the password is on the router.
Children & Dogs We welcome children and dogs as part of your family group and in appropriate lodges. However, children under 14 and/ or dogs must not be left in your lodge unaccompanied. This breaks Park rules (you will find a full copy in the binder) There are local dog sitting/walking services which you can simply Google.
Noise and outside usage There is a 10pm time limit on outside noise including use of the hot tub. Please respect your neighbours. You are of course welcome to sit outside quietly for as long as you like.
Things to do http://www.lakedistrictlodge holidays.uk/things-to-do/
Here are a few highlights in the nearby towns and villages all within 10 miles of your lodge. Many of them offer family tickets and discounts and many are open every day except Christmas Day.
THINGS TO DO
There is an abundance of things to do in the Lake District – whatever the weather!
Windermere Lake Cruises www.windermere-lakecruises.co.uk From the main pier at Bowness, Ambleside or Brockhole. Bike Boat from Brockhole in the summer. Joint ticket available for Lakeland Motor Musuem, Aquarium of the Lakes, or Lakeside and Haverthwaite Steam Railway.
Brockhole The Lake District Visitor Centre www.brockhole.co.uk On the A591 between Windermere and Ambleside (walking distance from White Cross Bay). A great place to spend a day overlooking the lake. Adventure playground, gardens, shop, Tree Top Trek & zipwire, pony rides, boat and kayak rental. The Gaddum restaurant offers lunches, afternoon tea and early evening meals, overlooking the lake.
Join the National Trust Search National Trust Lake District There’s always lots going on all year round. You’ll enjoy free parking at all NT car parks, free entrance to all their places, whilst supporting conservation in the Lake District.
The World of Beatrix Potter & The Old Laundry Theatre Bowness on Windermere. www.hop-skip-jump.com Have afternoon tea with Peter Rabbit, musical adventures, shop, café and Mr McGregor’s garden. The Old Laundry Theatre has a programme every autumn of music, Shakespeare, classics and dining experiences.
Ullswater Steamers www.ullswater-steamers.co.uk From the pier at Glenridding, steam along Ullswater, and walk back, or call in at Aira Force. Small café and shop, and lots of pubs in Glenridding.
Grizedale Forest www.forestry.gov.uk/grizedale Outdoor adventure with mountain bike trails, bike hire, footpaths for buggies and wheelchairs, and a sculpture trail. Tree Top Trek for those with a head for heights. Café, shop and lots of family activities and art exhibitions year round.
Walks So many to choose from! Please take care and wear appropriate clothing and footwear. Some ideas at: www.lakedistrict.gov.uk www.nationaltrust.org.uk/lakedistrict www.cumbriawildlifetrust.org.uk www.walklakes.co.uk Our Top Five Best Walks around Windermere: search for l Orrest
Head l School Knot l Brant Fell l Tarn Hows l Windermere West shore
Hot tubs If you have booked a lodge with a hot tub you are about to enjoy a wonderfully relaxing experience!
Always shower before using (to avoid a green tub!)
HOT TUBS
The hot tub is maintained to strict industry standards with a water change before you arrive. Our authorised qualified contractor, visits each day for testing purposes and will make himself known on his arrival. For your safety, please: l
l
Do not use the tub if you have a fake tan. This will result in brown oily deposits which may block the filters, and could mean the tub needs to be emptied and cleaned/refilled at your cost.
Medical:
If you have any heart or related medical conditions seek advice from a doctor before using the tub as hot water can increase heart rate. Pregnant women should consult with doctor before use. l Shower again if you’ve applied suncreams during the day. Do not use if you’ve had a stomach upset in the last 14 days. l Carefully remove the tub cover with 2 people, and place away from the tub. Take care if you have sensitive skin. Internal insulation panels are easily Children: damaged and expensive to replace. Not suitable for infants. Please supervise l Drinks – use plastic glasses. children at all times. Do not eat food in the tub.
Using the tub:
Safety: The tub has an irregular floor, (hidden when the jets are bubbling) with slippery surfaces and hard walls. Take care getting in and out of the tub.
Recommended time is no more than 30 minutes. Then replace cover and take a 2-3 hour break. The tub will reheat automatically.
l
Do not use the tub between 10pm and 8am. Respect your neighbours and keep noise to a minimum.I
l
Exiting the tub: Simply replace the cover and after 5 minutes the jets will stop. Do not switch off mains as this is emergency only.
Do not constantly get in and out of the tub as this reduces the water level, and if it goes below the skimmer the heater will not work. l Do not immerse your head in the water or swallow the water. This could result in a stomach infection. l We recommend you tie up long hair. Refer to specific hot tub instructions. Any problems please call 015394 68032.
Dogs If you have booked a dog friendly lodge, please follow these few rules to make everyone’s stay enjoyable: 1. House trained and well behaved dogs are most welcome. Please keep them on a lead at all times except in locally designated areas. 2. Please clean up after your dog look out for dog waste bins, or bagged waste can be put in other bins. There are dog sitting/walking services in the area, just Google: ‘Dog sitting services Windermere’
4. Dogs must not be left unattended in any lodge when you are out. 5. Please keep dogs off the sofa, chairs, furniture and beds at all times. We will charge an additional cleaning fee if our housekeeper needs to undertake additional cleaning as a result. 6. We understand that accidents can happen. Please report any damage caused by your dog. 7. Guests accept responsibility for any damage caused by their dog/s and agree to pay in full any costs incurred as a result including additional cleaning. 8. When out walking please keep dogs under close control at all times particularly where stock is grazing. Each location has its own rules about dog friendly spaces. Thank you for your consideration and we hope you and your dog have a wonderful stay in the Lake District. woof woof!
DOGS
3. If your dog is muddy or wet please towel down before allowing inside the lodge. Some lodges have an external tap and hose for your use. Please bring your own ‘doggy towel’ for this and do not use any of those supplied (for humans only!).
At your leisure Lots of ideas from eating out and shopping to sport and swimming...
Leisure facilities All guests have complimentary use of the leisure facilities at Choices Leisure Club in nearby Troutbeck Bridge.
To access Choices, simply present your arrival information at the time of use and bring your own towels and padlock. There are no access restrictions whilst the club is open although there are classes at certain times in the swimming pool which can reduce the size of the swimming area.
Choices Leisure Club Opening Hours: Monday, Tuesday, Wednesday & Thursday – 6.15am to 10pm. Friday 6.15am to 8pm. Saturday & Sunday 8am to 6pm. (There may be some seasonal variation)
White Cross Bay Lodges Guests staying at White Cross Bay can use the swimming pool, gym and sauna at the Park. A local charge will apply per lodge per stay*. This covers all people staying and is valid for the duration of the stay. Get your pass at reception, and check opening times including booking if required. * Subject to any restrictions applied by the Park owners.r
AT YOUR LEISURE
This fantastic club has convenient access and long opening hours. There is a lovely pool, spa, sauna and steam room plus a gym with state-of-the-art equipment. You are welcome at the regular exercise classes each week.
Food shopping Booths at Windermere Station (and Kendal & Keswick town centre) Sainsbury’s in Windermere main street. Tesco in Bowness-on-Windermere SPAR at garage on main road Troutbeck Bridge, just before White Cross Bay Major supermarkets: Asda, Morrisons, Booths and Aldi at Kendal.
Other interesting shops Lakeland - Flagship store and head office - next to Windermere Train Station. Herdy - Bowness-on-Windermere, Kendal, Grasmere and Keswick. Love the Lakes - Bowness. Peter Hall & Son - Windermere, Furniture and interiors.
Eating out - Booking recommended So many places to choose from - here are a few highlights and favourites: The Mortal Man, Troutbeck: 015934 33193. Fabulous views, beer garden, dog friendly. The Queens Head Troutbeck: 015394 32404 Zeffirelli’s Ambleside: Top class vegetarian, jazz nights, dine & film deals www.zeffirellis.com. 015394 33845 Jackson’s Bistro, Bowness 015394 46264 Friendly service and tasty food. Golden Mountain, Windermere: Chinese Restaurant and takeaway - 015394 43429. Fish and Chips: Vinegar Jones, Seafarers, both Bowness. Little Chippy, Windermere
Afternoon tea Lots of lovely places to choose from: The Fizzy Tarté, The Belsfield, The Wild Boar Inn, Lakeside Hotel, The Gaddum at Brockhole, The Swan Newby Bridge, The Old England, Bowness.
Nearest fuel and cashpoint SPAR and garage at Troutbeck Bridge: Groceries, fresh fruit and veg, chilled beer and wine, lottery. Outside cashpoint. Other cashpoints: Windermere, Bowness and Ambleside.
Dog services There are dog sitting/walking services in the area, just Google: ‘Dog sitting services Windermere’
Bike hire Electrek Bike Hire: Electric bike hire at High Borrans Farm. Delivery to your lodge by arrangement. 07378 315255. email: hire@electreks.co.uk www.electreks.co.uk Country Lanes, Windermere Station www.countrylaneslakedistrict.co.uk Lake District Bike Hire: www.lakedistrictbikehire.co.uk
Golf Windermere Golf Club - 015394 43123 www.windermeregolfclub.co.uk Beckside Golf Course - Crook, 01539 821415 Pitch and Putt - Glebe Park, Bowness. 015394 45926. White Platts, 015394 31332.
Spa Many local hotels offer half day or full day spa packages. Try the Low Wood Hotel, Salutation Hotel, Langdale Hotel and Spa and Aphrodites Spa Hotel.
As you leave... On departure day, please leave by 10am to allow our Housekeeper to prepare for the next guests. Please leave the lodge tidy, and take all rubbish to the nearby bins & recycling point. Please empty the fridge and take any unused food with you. Please turn off all the lights and electrical equipment. Please make a note of any broken items on the “Oops! its broken” sheet and leave it on the dining table. They are in the back of the binder.
Heating: The central heating/wall heater thermostat should be reduced to 10 degrees, to keep the lodge aired.
Keys: Limefitt and White Cross Bay:
Reviews: We will send you an after-stay follow up email, for your comments to help us continually improve our service. This review may also be published on our website. If you have enjoyed your stay, share your photos with us, use #lodgehols.
Returning guest discount: Some of our lodges offer a returning guest discount! We’ll also give a similar discount to your friends who book on your recommendation – they just need to quote your name.
Gift vouchers: A great way to treat someone special! Call us on 01539 46748 or check the website.
AS YOU LEAVE
please put them back in the key safe. Fallbarrow: please return to reception High Borrans: please leave in lodge as per your arrival.
Useful contact numbers: Our maintenance helpline: 015394 68032 (9am-9pm) Our office/lodge bookings: 015394 46748 Limefitt Park Reception 015394 32564 Night Warden Service 07585 381332
White Cross Bay Reception 015394 43937 Night Warden Service 07767 408516
Fallbarrow Park Reception 015394 44422 Night Warden Service 07885 869110
High Borrans Farm 015394 43313 (Farmhouse)
Health Emergency GP Windermere Health Centre, Goodly Dale, Windermere LA23 2EG 015394 45159
NHS Direct (National Service) 111 Emergency dental clinic 01539 795294 (Kendal)
Chemist (Boots) - Windermere 015394 43093
Miscellaneous Cumbria Police
Mountain Rescue: Dial 999 and
request Mountain Rescue
Lake District Weather Line 08448 462444
Taxis Lakes Taxis: 015394 46777 Lakeside Taxis: 015394 88888 Vets Oakhill Vets, Lake Road, Windermere LA23 2EQ 015394 88555
USEFUL NUMBERS
General Non Emergency 08453 300247
Our lodge locations
Ambleside
Limefitt A592
Not to scale
Ambleside
Windermere
A591
A591/A592 to High Borrans
Fallbarrow
91
A5
Troutbeck
A5
1 A59
92
A592
A591 to Burnside Park, Keswick
A591
White Cross Bay
07
4
Windermere
A5
Windermere
Hawkshead
A591
Bowness-onWindermere
A591
A592
Bowness-onWindermere
Heaning
Windermere
A591
A591 Keswick Bypass
A66
Newby Bridge
Ings
Burnside Park A66
Keswick
Derwent Water
M6 Jn 40
LODGE LOCATIONS
Windermere
A592
High Borrans
t: 015394 46748 www.lakedistrictlodgeholidays.co.uk
Photo credits: Windermere at Sunset www.tranquillianphotography.co.uk www.wastwaterphotography.co.uk (various) Kerry Irving (Beau Springer)