Special Activities
2017
“I saw Heidelberg one beautifully clear morning, one which was both fresh and refreshing at once. There is something quite ideal about the city and her location.“ Johann Wolfgang von Goethe, 1797
Welcome to Heidelberg “Heidelberg is itself a resplendent romantic, where spring entwines the houses and courtyards and everything ordinary with vines and flowers, and castles and forests tell a wonderful story of times gone by, as though there were nothing evil in the world”, wrote poet Joseph von Eichendorff in his memoirs at the start of the 19th century. Heidelberg has succeeded in preserving this irresistible magic right up to the present day. The Neckar, which winds picturesquely through the green valley, and the romantic Castle ruins, which tower over the roofs of the scenic Old Town, attract several million visitors to the town every year. Heidelberg is linked as inextricably to the Castle – residence of the Electors of the Palatinate for almost five centuries – as it is to the over 600-year old university. The history of the town is all around you. The Heidelberg Philosopher’s Walk is very well-known. At one time, scholars strolled here in stiff frock coats to clear their minds with a walk. On the sunny side of the Heiligenberg, many scholars often gained new insights, and there were always unique views of the town, the river, the Old Bridge, the Castle and the almost 600-meter high “Königstuhl” (King’s Seat hill). We look forward to welcoming you! Your team at Heidelberg Marketing
Special Activities
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Special Activities 2017 Heidelberg Marketing GmbH Neuenheimer Landstraße 5 69120 Heidelberg/Germany Phone +49 6221 58 - 40223 / -40225 Fax +49 6221 58 - 40222 guide@heidelberg-marketing.de www.heidelberg-marketing.com The service team is available on +49 6221 5840 -223/-225 April – October Monday – Friday 9 am – 6 pm November – March Monday – Thursday 9 am – 6 pm, Friday 9 am – 3 pm
Immerse yourself in the vibrant atmosphere of the town of Heidelberg – experience the unique charm of the romantic university town on the Neckar. To make sure your stay is an unforgettable experience, we have put together some interesting all-inclusive tours for you on the following pages. We can offer you a whole host of appealing packages for a variety of age-groups and different cultural and leisure interests – for large and small vacation budgets. We would be happy to provide you with a personal offer. All the suggestions listed in this brochure, and many more besides can be found on our website www.heidelberg-marketing.com. Your team at Heidelberg Marketing
Our service – your benefit ––Competent and individual advice free of charge ––We can create offers that are tailored to your group arrange for qualified tour guides ––book of cruises and bus transfers and much more to make your visit wonderful
Note: Please note that, according to legal regulations, upon the conclusion of contracts regarding domestic tourism services, particularly in the case of contracts for accommodations, guided tours and cultural events, there is no statutory right of withdrawal, except in the case of a cancellation. This generally involves a fee as stated in the agreed terms and conditions and/or of the statutory provisions.
Special Activities Old Town and Castle Tours
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Old Town and Castle Tours 1 Old Town Tour
Winding alleys and dreamy squares, interesting museums and galleries: these are just some of the many faces of Heidelberg’s Old Town. A guided tour around the Old Town brings the past to life. Be it the Heiliggeistkirche (Church of the Holy Spirit), the Jewish Quarter, Germany’s oldest university with the Studentenkarzer (student’s prison) or any of the other sights, every station in the Old Town has an interesting story to tell. The route takes you through the Main street, one of the longest pedestrian zones in Europe. Recommended duration: 1.5 or 2 hours
2 Castle Tour
It towers majestically above the roofs of the Old Town and impresses millions of people year after year - Heidelberg Castle. You can immerse yourself in the colorful history of the world-famous structure on a tour through the Castle courtyard and garden. A visit to the giant barrel, the largest wine barrel in world ever to be filled, is also featured on the program (no inside areas). Recommended duration: 1.5 hours
3 Old Town and Castle Tour
The combined Old Town and Castle tour brings history to life. Get to know the many different faces of Heidelberg – romantic squares, the oldest University in Germany, the Heiliggeistkirche (Church of the Holy Spirit) and the Jewish Quarter – on a tour through the winding alleys of the Old Town. And then it’s up to the Castle with the funicular railway. On a tour around the inner courtyard and the Castle garden you can discover the electoral residence ruins and visit the famous giant barrel. Recommended duration: 3 hours
Information and reservations: + 49 6221 58 40 -223/-225, guide@heidelberg-marketing.de
Special Activities Old Town and Castle Tours
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4 City and Castle sightseeing Tour
With your own bus, you can enjoy Heidelberg town center in comfort, (approx. 1 hour), before continuing on to the Castle. Here you will discover the electoral residence ruins in a guided tour (no inside areas). Recommended duration: 2 hours
5 Old Town Tour with boat trip
Discover the beauty of Heidelberg with an Old Town tour and then experience the special atmosphere of the town in a 40-minute boat tour along the river Neckar. This combined tour on foot and on the water will give you access to the Heidelberg triad of the river, the town and the Castle. Recommended duration: 2 hours Times: April – October: daily between 10 am and 6 pm Languages: German, English, French, Dutch, Danish, Spanish Price: plus € 8 per person for the boat trip ticket Possible meeting points: Neckarmünzplatz, Kornmarkt or the boat landing Group size: max. 28 people per tour guide
Prices Tours (in €) Hours
German
Other languages
1,5
€ 85
€ 95
2
€ 95
€ 105
3
€ 115
€ 125
4
€ 135
€ 145
5
€ 155
€ 165
6
€ 175
€ 185
7
€ 195
€ 205
8*
€ 235
€ 245
*Day rate
Tip: If arriving with your own bus, we recommend Neckarmünzplatz as a meeting point for joining up with the tour guide and, if arriving individually, the Löwenbrunnen (the lion fountain) at Universitätsplatz (University Square). You will find further meeting points on the booking form on page 34. Note: For Castle tours, prices for admission into the Castle courtyard are not included in the rates. You can find more information on entry to the Castle courtyard on page 30 / 31 (Castle ticket including funicular railway). For coach groups with more than 28 people, a second tour guide is necessary for the Castle tour (extra charge: German € 85, other languages € 95).
Information and reservations: + 49 6221 58 40 -223/-225, guide@heidelberg-marketing.de
Special Activities Costume Tours
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Costume Tours 6 A death at the university - was it murder? A terrible secret lurks in Heidelberg’s cozy Old Town! A Mystery Novel Tour takes you back to the turn of the century. Are the professors and their wives really as upstanding and righteous as they seem, the students so reputable and the middle-class daughters demure as high society desired? Uncover the truth when walking through the alleyways of the Old Town, where evidence and witnesses are waiting to be discovered! You will experience this exciting, interactive Mystery Novel Tour along with three historically attired actors. This is an entertaining way to gain first-hand experience of the period around 1900.
8 Mystery Novel Tour “Student found dead in Heidelberg! – Journey through time to an unsolved murder case” A wonderful town, today just as it was over 100 years ago… The tragic death of a young student around the turn of the century concerns not just the current press, but also a Heidelberger, who finds him/herself unexpectedly transported to another time! Allow our tour guide to lead you on a special tour through the romantic Old Town. You can help solve the historic crime and expose the murderer! Duration: approx. 2 hours Languages: German, English Price: € 248 Group size: 10 – 21 people
Duration: approx. 2 hours Languages: German, English Price: € 248 Group size: max. 25 people
7 Out and about with the “Bürgersfrau” (gentlewoman) in Heidelberg Back then, luxurious dining was commonplace in the court, but the common people led a hand-to-mouth existence. It was said: As you have brewed, so must you drink – and from the common cup. A Bürgersfrau (gentlewoman) accompanies you on a tour through the town, gossiping about the daily comings and goings in the Old Town while sharing some inside secrets. Her eavesdropping will provide you with scintillating tales of what goes between the high-class ladies and gentlemen at court. Duration: approx. 1.5 hours Languages: German, English Price: German € 135, English € 145
9 Witches, oppressors and poor sinners: Straight out of Heidelberg’s judicial history In earlier times, executions were popular events. In 1762 the university was closed so the students could watch an execution – an “abhorrent example”. On this tour you will travel through the centuries with a “real” witch. On the way through the town, she tells of amusing ordinances and describes gruesome punishments. The history of the town is not for children or the fainthearted. Duration: approx. 1.5 hours Languages: German, English Price: German € 135, English € 145
Information and reservations: + 49 6221 58 40 -223/-225, guide@heidelberg-marketing.de
Special Activities Costume Tours
10 Through the dark alleys of Heidelberg with the night watchman Since the Middle Ages, the night watchman has ensured the safety of the citizens within the town walls. When the Romantics began to celebrate Heidelberg in songs and immortalize the enormous Castle ruins in copper engravings at the start of the 19th century, guests came to the Neckar from all over the world. The night watchman also protected them from robbers, fraudulent antique dealers and purveyors of other immoral offers. Wander through the alleys of the Old Town by the side of the night watchman while he entertains you with stories from days long forgotten.
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11 Eyewitnesses Close-Up Come with us on a journey through time and meet eyewitnesses who will bring the distant past to life and entertain all who care to listen. History in the making, an experience which takes you through the historic Old Town of Heidelberg and up to the most famous ruins in the world. Duration: approx. 2 hours Languages: German, English Price: € 200
Duration: approx. 1 or 1.5 hours Languages: German, English Price: 1 hour: German € 120, English € 130, 1.5 hours: German € 170, English € 180
Information and reservations: + 49 6221 58 40 -223/-225, guide@heidelberg-marketing.de
Special Activities Themed Tours
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Themed Tours 12 Baroque Heidelberg This is a journey of discovery into an exciting era rich in contrast, which shows the other side of the “beautiful illusion” that was the Baroque era, a time of magnificent festivals, where courtiers wore powdered wigs and led a luxurious life at court. Discover the daily life of the urban population in times of devastating wars, the traumatizing capture and destruction of Heidelberg, the expulsion and the misery – but also a fresh start with the immigrants who helped to reconstruct, the city in the new style, and pave the way for business, science and the arts. Learn about the wall dispute, how the elector punished the city, and the “lucky pig” that was given an entire country. 13 Heidelberg in the era of romanticism “In einem kühlen Grunde, da geht ein Mühlenrad ...” (Down there in verdant meadows, a mill wheel turs around) The famous Heidelberg romantics – the young poets Joseph von Eichendorff, Clemens Brentano, Achim von Arnim and their friends, turned Heidelberg into the center of late romanticism at the start of the 19th Century. There is evidence of them all over the town. Embark on a search for clues in this tour – it leads through the picturesque corners of the Old Town up into the Castle garden to the Scheffelterrasse.
16 The University in the Old Town It is the oldest university in Germany: the Ruperto Carola University Heidelberg. Founded in 1386, it has been attracting leading thinkers to Heidelberg from all over the world for centuries. The tour is an opportunity to get to know the history of the university and its student life - it includes the university library and the Peterskirche (St. Peter’s church). The old auditorium and the Studentenkarzer, the historic student prison, are two of the stops along the way. . 17 Luther Tour Heidelberg was a milestone en route to the Reformation – Luther’s not entirely uneventful journey to Heidelberg in 1518 was his first theological appearance outside Wittenberg after nailing his 95 theses to the door on October 31, 1517. On the invitation of the Augustine Order and Elector Ludwig V., he led the Heidelberg Disputation in April 1518 in the local Augustine Monastery and, in doing so, defended the fundamental concept of his new theology – the full dependency of people on the grace of God. This interesting stroll will trace Luther’s footsteps through the town.
14 In the beginning there was thirst – pub and restaurant culture in Heidelberg Enjoyment is the key focus of this entertaining tour, spiced with its fair share of anecdotes: Heidelberg is famous for its pub and restaurant culture. Rustic pubs, student drinking rituals and specialties – this tour transports you into the delightful history of Heidelberg, from Homo heidelbergensis to modern man.
15 Historic Stadthalle tour With its stunning architecture, its charm and its colorful history, Heidelberg’s Stadthalle is quite unique among Germany’s convention and event venues. Come on a trip through time as you visit this impressive monument from the 11th century. There is also a shorter one- hour evening tour which takes you around the exterior of the building.
Information and reservations: + 49 6221 58 40 -223/-225, guide@heidelberg-marketing.de
Special Activities Themed Tours
18 Christmas Market Tour The scent of roasted almonds wafts through the alleys of the Old Town and handicrafts and winter delicacies are peddled in enchanting little wooden stalls – the Heidelberg Christmas Market with its individual stalls is one of the most beautiful Christmas markets in Germany. Heidelberg history, pre-Christmas traditions and festive anecdotes await you during this tour. The walk starts from the Marktplatz, leading through the most beautiful corners of the Old Town on the way to Universitätsplatz.
19 The famous Philosopher’s Walk – Heidelberg at its prettiest At one time, scholars strolled here in stiff frock coats clearing their minds with a walk. Today the Philosopher’s Walk draws people with its unique views over the town, the river, the Old Bridge, the Castle and the almost 600-metre high Königstuhl. A walk up the Philosopher’s Walk will reward you with an exquisite view. The path also takes you to the Philosopher’s Garden where a range of exotic plants thrive on a sun-bathed natural balcony.
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20 “Wissen-schafft-STADT” (Knowledge Creates CITY) As part of the international building exhibition (IBA) Heidelberg The IBA (Internationale Bauausstellung = International Building Exhibition) is a German format for building culture and urban development with a century old tradition. From 2012 until 2022 exemplary solutions for the city of the future will be developed in Heidelberg as part of the IBA under the motto, “Knowledge Creates CITY.” To what extent the university, science, research and education has given the city its unmistakable appearance over the centuries is reflected in Heidelberg’s history, its urban landscape, architecture, and also in numerous new projects. Today the structure and image of the city is inextricably linked to scientific development. We offer special guided tours on the subject of Knowledge Creates CITY in: –– Old Town: Humanities campus – past, present and future –– Neuenheimer Feld: Natural sciences campus – an ideal UNI landscape –– Bergheim: Heritage-protected old hospital and new campus –– Bahnstadt: Skylabs and small signal box house – research site and accommodation
Price Themed tours Duration: approx. 1.5 - 2 hours Languages: German, English, other languages available Price: German € 120, other language € 130 School groups: German € 95, other language € 105 Group size: up to 28 people per tour guide
Note: Tour price excludes admission fees. For an additional fee of € 50, the tour will be held in costume, with staged costume appearances on request.
Information and reservations: + 49 6221 58 40 -223/-225, guide@heidelberg-marketing.de
Special Activities Creative Tours
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Creative Tours 21 “Urban Romantic“ – The special “open-top“ bus (Carbriobus) tour through the suburbs of Heidelberg Urban Romantic – Immerse yourself in the world of the graffiti artists and find out more about the fascinating artworks on the house-walls in Heidelberg. The tour starts and finishes at the Neckarmünzplatz in Heidelberg and takes you through the suburbs of Neuenheim, Kirchheim, Emmertsgrund and the Bahnstadt. Be inspired by the unusual, the abstract and the clearly defined artworks in Heidelberg. Times: November – April: all day, May – October: available from 4 pm and at different on request Duration: approx. 2 hours Languages: German, English Price: € 450 Group size: max. 28 people per Cabriolet bus
22 “Art and Artist“ in Heidelberg – from romantic landscapes to Outsider Art Over the years artists have left their mark in Heidelberg‘s Alstadt Old Town where you can find many of their motifs e.g. the residence of Wohnhaus von Friedrich von Walpergen and modern art at the “Forum für Kunst”(the “Art Forum“) – from the famous Alten Brücke (Old Bridge) to Egon Hassbecker‘s Collection of Outsider Art in the Museum Haus Cajeth – from the birth place of Wilhelm Trübern to the collections in the Kurpfälzischen Museum. Come with us on a discovery tour of Heidelberg’s art and artists.
23 Outsider Art The Prinzhorn Collection is a museum housing art created by patients with exceptional psychological experiences. The famous historic collection is made up of around 6000 drawings, water colors, paintings, sculptures, textiles and texts created by patients who were in psychiatric institutions between 1840 and 1945. This collection, one of its kind in the world, was assembled largely by the art historian and psychiatrist Hans Prinzhorn (1886 – 1933) during his medical residency at the University psychiatric hospital in Heidelberg. But the collection continues to grow. About 16,000 works have been acquired post 1945. The museum has planned various exhibitions to counter the stigmatization of psychiatric patients and to make available to the public the so-called Outsider Art. Come with your group and explore this unique art experience. Duration: approx. 1 hour Times: Only available on fixed times: 1st – 15th January 2017 – Paul Goesch, 2nd March – 30th July 2017 – Geistesfrische (Alertness). Alfred Kubin and the Prinzhorn Collection, 9th September – 5th November 2017 – 7th Photo festival: Outsider-Photography Only during exhibition times and opening hours: Monday, Tuesday, Thursday – Saturday: 11 am – 5 pm, Wednesday: 11 am – 8 pm, except Wednesday at 6 pm Languages: German, English, French Price: German € 120, other languages € 130 School groups: German € 95, other languages € 105 Meeting Point: Sammlung Prinzhorn Heidelberg (Prinzhorn Collection)
Duration: approx. 1.5 – 2 hours Languages: German, other languages available Price: German € 120, other languages € 130 Meeting Point: Karlsplatz, Sebastian Münster fountain Group size: max. 28 people per tour guide
Information and reservations: + 49 6221 58 40 -223/-225, guide@heidelberg-marketing.de
Special Activities Active Tours
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Active Tours 24 Guided bike tour through Heidelberg The guided bike tour will acquaint you with Heidlberg’s historic Heidelberg Old Town as well as the Neuenheim and Handschuhsheim districts in comfort. On this tour you will discover the many wonderful corners of the city. Times: April – October: Monday – Saturday Duration: approx. 3 hours Languages: German, English, French, Italian, Spanish, Finnish Price: € 120 German, € 130 other language, plus € 18 per person for bike and helmet. Group size: max. 10 people, larger groups on request
25 Heidelberg City rally (Stadtrallye) Discovery tours as a communication experience. The game-board is the network of lanes and squares in Heidelberg's Old Town. The participants are given tasks to do and a series of puzzles to solve, and at the end of the day they receive a certificate and a gift. Duration: 2 hours Languages: German, English, French Price: € 120 German, € 130 other languages Group size: up to 30 people per group
Note: The costs do not include food, drink or any potential prizes for the winners. 26 Guided hike to Benedictine Abbey Stift Neuburg The hike covers the Philosopher’s Walk, Heidelberg’s famous natural balcony, and then continues through the woods to the “Neuenheimer Schweiz”, an impressive nature reserve with great views into the Neckar valley. Finally, you come to the old Benedictine Abbey Stift Neuburg where you can have a tour of the monastery church. A stop at the restaurant “Gasthaus zum Klosterhof” rounds this tour off. Duration: 3 hours Languages: German, English Price: € 120 German, € 130 English Meeting Point: ”Bergstraße” bus stop
27 Segway Tour: “Philosophical” On this tour you have the opportunity to discover Heidelberg in an extraordinary way. After a brief introduction, you will glide along the Neckar until you reach the historic yet trendy district of Neuenheim. From here you will continue on along the water in the direction of the zoo and through the Neuenheimer Feld campus with its impressive university and hospital buildings. The crowning glory is the journey down the Philosopher’s Walk with a fantastic view of the Castle and the final descent through the woods back to the starting point. Driving fun is guaranteed! En route, the tour guide will give an interesting commentary. Times: February – November Duration: approx. 1 ¾ hours Languages: German, English Price: € 45 per person including helmet hire and Segway license Meeting Point: Neckarmünzplatz Group size: 10 – 20 people, smaller and larger groups on request Minimum requirements: 15 years and over, moped license, 1.40 m in height
28 Segway Tour: Wolfsbrunnen c / o Oh, what a nice Castle Many aspects of this tour remind us of the important and the not-so-important events in Heidelberg’s history and the personalities who actively shaped it then. The tour begins with the guide at the Neckarmünzplatz and takes you across the Alte Brücke (Old Bridge) to the other side of the Neckar. The tour crosses through the Kloster Stift Neuburg (Stift Neuburg Cloister), founded in 1130, then to the suburb of Ziegelhausen and upwards to the Wolfsbrunnen (Wolf’s Well). Continuing towards the Castle with its views over its Castle gardens. Times: February – November Duration: approx. 1 ¾ hours Languages: German, English Price: € 59 per person including helmet hire and Segway license Meeting Point: Neckarmünzplatz Group size: 10 – 20 people, smaller and larger groups on request Minimum requirements: 15 years and over, moped license, 1.40 m in height
Information and reservations: + 49 6221 58 40 -223/-225, guide@heidelberg-marketing.de
Special Activities Special City Experiences
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Special City Experiences 29 Ceramic painting When you visit the kiln, you can simply choose to observe or have fun getting your hands dirty creating something of your very own. You will have the opportunity to pick out a piece of pottery at the “Keramikofen” (ceramic kiln) in the Heidelberg Old Town (such as a bowl, an amusing figurine, a beer stein, etc.) and design it the way you want. Take inspiration from templates or get interesting tips from the owner as to color combinations or special effects. The final painted ceramics are glazed and fired and sent out to you within one or two days. A ceramic piece, a welcome glass of sparkling wine and canapés are included in the program.
31 Family Tour What can you discover in the old palatine coat of arms? Which figures and symbols can you find on the historic facades and what significance did they and do they still have? If you go down to the banks of the Neckar, Heidelberg’s beautiful landmark, you can calculate the height of the “Karl-Theodor-Bridge“ by using your own body. Playful discovery for the little ones and interesting stories for grown-ups. Starting from the Market Square the tour takes in the most exciting and important sights such as the Haus Zum Ritter (historic knight’s house), the Church of the Holy Spirit, the Old Bridge, the Friedrich-Ebert memorial and the University Square.
Duration: 1 – 2 hours Languages: German, English Price: € 37 per person Group size: 10 – 20 people
Duration: 1.5 hours Language: German Price: € 90 per group Group size: max. 20 people (max. 10 children)
Tip: The tower climb in the Church of the Holy Spirit is only possible from Monday to Saturday from 11 am to 5 pm, Sundays and Public holidays from 12:30 – 17 pm.
30 Take a ride on the historic streetcar The Old Town, the Castle, the shopping boulevard – Heidelberg is world-famous for its sight-seeing attractions. We invite you to go off the beaten tourist paths and discover some of the best kept secrets - during a tour on the historic streetcar through the city’s Handschuhsheim and Neuenheim neighborhoods. Hop-on/ hop-off the historic streetcar whenever and as often as you want. You can also choose the route you want along the tram network. A trained tour guide will accompany you on your journey.
32 Sound experience in the Heiliggeistkirche (Church of the Holy Spirit) with organ presentation This special tour offers you a detailed insight into the exciting history of the Church of the Holy Spirit and the Basilica. You will also enjoy an exclusive organ presentation from the cantor - of course with a little section of the concert specially for your group! Duration: 30 minutes Languages: German, English Price: € 120 German, € 130 English Group size: max. 20 people, larger groups on request
Duration: 2 hours Languages: German, English Price: € 57 per person incl. drinks and pretzels Group size: 10 – 150 people
Information and reservations: + 49 6221 58 40 -223/-225, guide@heidelberg-marketing.de
Special Activities Culinary Tours and Offers
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Culinary Tours and Offers 33 Wine tasting in the Heidelberg Old Town Under the guidance of our wine expert, you will have the opportunity to get to know six different wines in the “Zum Güldenen Schaf” restaurant. The special taste experience is accompanied by explanations of the vineyard regions and the character of the wines. This journey into the world of wine is rounded off by a hearty two-course meal. Services: –– ––
Wine tasting with six different regional reds, rosés and whites Hearty food: Meal A Tomato soup with basil pesto, Swabian Käsespätzle (cheese pasta) with colorful seasonal leafy salad Meal B Spring onion soup, Palatinate Haggis with sauerkraut and roast potatoes Meal C Mixed salad with croutons and house dressing, oven-fresh roast pork with red cabbage and potato dumplings
Languages: German, English Price: € 39 per person Group size: 10 – 50 people
34 Wine tasting with Old Town tour After an hour-long tour through the winding streets and alleys of the Heidelberg Old Town, your wine expert welcomes you to the convivial Kulturbrauerei, a location steeped in tradition, where you will become acquainted with excellent regional wines from the Seeger vineyard (Leimen) and the Heger vineyard (Ihringen). A cold snack platter will be served during the wine tasting with a selection of treats. This is topped off with a hearty meal including regional delicacies. Services: –– 1-hour Old Town tour –– Wine sampling with six excellent regional red and white wines as well as cold snack platter (home-made sausage, cream cheese, cheese, cold roast) –– Hearty food: Meal A Baden braised beef with red cabbage and Swabian Käsespätzle (cheese pasta) Meal B Palatinate dish with blood sausage and liver sausage, Palatinate Haggis, liver dumplings, sauerkraut and roast potatoes Meal C Crispy roasted suckling pig with sauerkraut and bread dumplings Languages: German, English Price: € 50 per person Group size: 10 – 40 people
Tip: The wine sampling can also be booked without the old town tour for groups on a time budget. (Price reduction: € 3.50 per person)
Information and reservations: + 49 6221 58 40 -223/-225, guide@heidelberg-marketing.de
Special Activities Culinary Tours and Offers
35 Historic “Ritterschmaus” (Medieval Banquet) in Heidelberg Castle Experience the pleasure of a festive, 14th century medieval banquet, starting with the ceremony of washing your hands in lavender water. As a welcome drink, a cup of mead will be served. The knightly meal will be served at a magnificently set table. You will dine – as befits knights’ folk – on traditional, earthenware platters. “Cupbearers and fair maidens” dressed in medieval robes will be serving you. Minstrels, and if so desired, jugglers, will be there to entertain you during the Medieval Banquet. Music will be played on authentically recreated musical instruments. The performance showcases pieces from the Middle Ages and the Renaissance. A guided tour of the castle garden can also be booked; prices exclude any possible admission fees. Services: –– medieval banquet table –– master of ceremonies –– medieval musical accompaniment Duration: approx. 2.5 – 3.5 hours Languages: German, English Price: € 62.50 per person Group size: 20 – 60 people, for larger groups on request
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37 Delectable Heidelberg tour Prepare to be surprised as you, get to know the tastes of Heidelberg. In an exclusive foray through the picturesque Old Town, a Baden sun-ripened aperitif and a regional three-course meal await you in two traditional Heidelberg restaurants. Follow in the footsteps of Goethe, Scheffel, Keller, Schumann and the robber-chief Hölzerlips – and lose your heart to Heidelberg! Time and travel between the various courses will be spiced with entertaining stories and anecdotes, “magic elixirs”, and topped off with a sweet Heidelberg treat served against an unbeatably romantic backdrop. Services: –– aperitif, starter, main course, dessert –– two “surprises” –– guided tour Duration: approx. 3 hours Languages: German, English Price: € 85 per person Group size: 10 – 25 people
Note: Drinks are calculated separately in the re spective restaurants and paid on site.
36 Brewery tour with beer sampling and Old Town tour Haven’t you always wanted to know how beer is brewed? After an hour-long tour through the historic Old Town, you will learn all about the world of beer from a master brewer. At the brewery cellar, you will try three varieties of beer accompanied by a warm pretzel. Afterwards in the brewery you can look forward to a regional cold snack platter, a master brewer dish or hearty warm platter if you prefer. Services: –– –– –– ––
1-hour Old Town tour Brewery tour Beer sampling with pretzels afterwards a meal of your choice: Meal A Hearty snack platter (home-made sausage, cream cheese, cold cuts, spiced regional sausage, Bieradi) Meal B Master brewer platter (Palatinate bratwurst, sucking pig, Palatinate haggis on Sauerkraut with bread and bacon dumplings) Meal C Hearty warm platter (braised veal, crispy roasted sucking pig, grilled corn-fed chicken or duck, bread dumplings, home-made pasta and buttered potatoes) Language: German, English Prices: Meal A: € 32 (15 – 30 people), € 30 (31 – 80 people) Meal B: € 37.50 (15 – 30 people), € 36 (31 – 80 people) Meal C: € 45 (15 – 30 people), € 43.50 (31 – 80 people) Group size: 15 – 80 people
Tip: For groups with a tight time budget, the brewery tour can be booked without the Old Town tour. (Price reduction: € 3.50 per person)
Information and reservations: + 49 6221 58 40 -223/-225, guide@heidelberg-marketing.de
Special Activities Culinary Tours and Offers
38 Brewery tour with organic beer sampling and monastery The Stift Neuburg Abbey is situated in an idyllic spot on the banks of the Neckar just outside Heidelberg. Next to the monastery there is also an organic brewery and a restaurant nestled in the soft green meadows. After a guided tour around the Benedictine Abbey Neuburg, you will learn more about the production of organic beer in the brewery in the monastery courtyard. Afterwards a choice of cold or warm dishes await you in the restaurant (on the terrace if the weather is good). Services: –– –– –– ––
1-hour monastery tour Brewery tour Beer sampling with pretzels afterwards a meal of your choice: Cold platters (sausage, ham, cheese, etc.) Warm platters (roast pork, smoked pork loin, Bratwurst, Sauerkraut, Potato dumplings, boiled potatoes)
Languages: German Price: Cold Platters: € 25, Warm Platters: € 30 Group size: 10 – 40 people
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Abbey Stift Neuburg Nestled in the Neckar valley, surrounded by lush green with a divine view of the winding river and the slopes of the Odenwald mountain range, the abbey is an attraction for both locals and tourists. The Benedictine Abbey was founded in 1130 by the Lorsch monastery and constantly battled economic difficulties until the monastery was dissolved in 1562. For a long time after that, the building has served a variety of purposes, the most permanent being a “Jungfern-Stift” (convent), where noble women lived together as a “society of virtuous gentlewomen” (thus the current name Stift Neuburg – convent). Since 1927 it has once again been inhabited by monks of the order of St. Benedict. A farm shop with organic products from the region and a small organic brewery adjoin the monastery. True to the Benedictine order, the monks dedicate themselves to pastoral care with a variety of cultural programs such as concerts or discussions on contemporary issues. More information: www.stift-neuburg.de. Getting to the monastery: –– by foot along the Neckar or via the Philosopher’s Walk (Philosophenweg) –– on the 34 bus line, direction Ziegelhausen, Stift Neuburg stop, www.vrn.de –– with the boats of the Weisse Flotte, Kloster-Neuburg landing pier, www.weisse-flotte-heidelberg.de Brewery tour hours: Mon – Fri 10 am – 6 pm, Sat 10 am – 4 pm (outside tour hours on request). The monastery tour is offered free of charge by the Abbey. You will be asked for a donation on site (approx. € 3 – 5 per person).
Information and reservations: + 49 6221 58 40 -223/-225, guide@heidelberg-marketing.de
Special Activities Tours for students and young people
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Tours for students and young people NEW
NEW
39 Game of Stones – a history lesson with a difference To a large extent, fantasy novels, films and series shape our impressions of the past. Is that all just made up or is there a hint of truth? How much is actually based on real events? Magic, sword fights, elves, dangerous plots and damsels in distress are truly a part of our local history! Let’s look for traces of J. R. R. Tolkien, J. K. Rowling, G.R.R. Martin and Co in Heidelberg.
41 Math-Olympics Discover the scientific phenomena in architecture and topography. Unlock the secrets of many of our sights through estimation and calculation. We’ll take a look in the tradesman’s box of tricks used by medieval builders, coopers and cooks, discover what besiegers and defenders of the castle knew and didn’t know. In this way, school students learn to apply mathematical and scientific knowledge to the solving of historical puzzles. The tour is designed to suit school pupils from all school types and all age groups.
Duration: approx. 1.5 hours Languages: German, English Price School groups: German € 95, English € 105 Meeting point: Universitätsplatz (University Square), Lion fountain Group size: 20 – 60 people, larger groups on request
Note: Age-appropriate tours for children, teenagers, adults and school groups between the ages of 9 – 13 and 14 – 19. Outdoor Castle tours or Old Town tours are also available.
Duration: approx. 1.5 – 2 hours Languages: German, English, French Price school groups: German € 95, other languages € 105 Meeting point: Marktplatz (Market Square), Herkules fountain Group size: max. 20 people, larger groups on request
Note: Tours including a visit to the giant barrel and castle courtyard attract an additional fee of € 4 per pupil and € 7 per adult. Possible entrance fees are not included in the price.
40 Exciting journey of discovery through Heidelberg Popular for years: tours for children and pupil. An exciting journey of discovery through the Old Town or the Castle. Bandits and bookworms, exciting and amusing stories await you in the Heidelberg Old Town. Have you ever been to a real Castle – with enormous walls, big tower, drawbridges and fascinating legends?
42 Heidelberg Stadtrallye (city rally) Discovery tours as a communication experience. The game-board is the network of lanes and squares in Heidelberg's Old Town. The participants are given tasks to do and a series of puzzles to solve, and at the end of the day they receive a certificate and the winner a little gift.
Duration: approx. 1.5 – 2 hours Languages: German, English, French, Italian, Spanish, Danish, Finnish Price school groups: € 95 German, € 105 other languages
Duration: 2 hours Languages: German, English, French Price school groups: € 95 German, € 105 other languages
Note: Suitable for children between the ages of 5 and 12.
Information and reservations: + 49 6221 58 40 -223/-225, guide@heidelberg-marketing.de
Special Activities Handicapped-accessible Tours
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Handicapped-accessible Tours
43 Discover Heidelberg through your sense “feeling, smelling, tasting” A guided tour where the history of the town is brought to life by feeling the surroundings and monuments, and smelling the scents of the town. Duration: 2.5 hours Languages: German, English, French, Italian Price: € 85 German, € 95 other languages Group size: max. 15 people, larger groups on request
44 Discover the Philosopher’s Walk through your sense “feeling, smelling, tasting” Take in the air, the scents and perfumes of the vegetation. On this tour you will learn much about this little gem which was long ago prized by the Romans for its ideal location. It is no surprise that both students and professors alike came to this path in droves. Duration: 2.5 hours Languages: German, English, French, Italian Price: € 85 German, € 95 other languages Group size: max. 15 people, larger groups on request
"Heidelberg hürdenlos" Unlimited access to Heidelberg tourist guides, district maps, regional excursion destinations, restaurants, culture – Heidelberg can be experienced without any access restrictions. The advisory board for people with disabilities in Heidelberg and the Association for Professional Integration and Qualification have compiled useful information on a full-accessibility stay in Heidelberg on the “Heidelberg hürdenlos” (all-access Heidelberg) web platform. www.heidelberg.huerdenlos.de –– Tours for blind guests These town tours are specially designed for the blind and visually-impaired.
Mobile Rampe
We can assist you in finding a sign language interpreter: GebärdenVerstehen e.Kfr. Phone: +49 6221 7287478 Fax: +49 6221 7296682 Email: info@gebaerdenverstehen.de www.gebaerdenverstehen.de
Information and reservations: + 49 6221 58 40 -223/-225, guide@heidelberg-marketing.de
Special Activities Boat Tours: Tickets and Guided Tours
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Boat Tours: Tickets and Guided Tours 45 River cruises with the Weisse Flotte Heidelberg Daily trips between Easter and October from Heidelberg to Neckargemünd (approx. 1 hour one way) or further on to Neckarsteinach (approx. 1.5 hours one way) and back. All trips with commentary in German, English and French. On-board catering. Boat landing: Kongresshaus Stadthalle (Convention Center), Neckarstaden 25 Times: Peak season: May 14 – September 18, 2017 Tuesday – Sunday from 10 am – 12 midday and 2 – 4 pm, Monday from 10 am – 12 midday and 2 pm
47 Heidelberg roundtrip with the Weisse Flotte Heidelberg During a 40-minute roundtrip, you can enjoy the exceptional view of Heidelberg and its sights, such as the Old Bridge or the Heidelberg Castle. Boat landing: Kongresshaus Stadthalle (Convention Center), Neckarstaden 25 (There is also the option of embarking and disembarking at the Marriott Hotel boat landing) Times: March 25 - October 30, 2017: daily, every hour on the hour from 10 am – 5 pm Prices*: € 8 per person
Low season: From March 25 – May 13 and September 19 – October 30, 2017 sailing times are limited. Prices*: Round trip Heidelberg – Neckarsteinach – Heidelberg: € 15 per person, Single Heidelberg – Neckarsteinach or return: € 9 per person Group discount: from 15 people -5 %, from 35 people -10%, from 100 people-15%, from 250 people -20 %
Note: The boats can be rented for charter trips and private party trips. Price on request. Capacity of the boats: 200 – 500 people.
Group size: minimum number of participants 10 adults
Tip: For group trips for 15 or more, Heidelberg’s Weisse Flotte offers lunch or a cold buffet on its boats. It is necessary to book ahead.
The historic Neckar ferry the Liselotte, pride of the Weisse Flotte Heidelberg, is a great way to travel between the Alte Brücke (Old Bridge), Stadthalle Heidelberg (Convention Center), Neuenheim Wasserschachtel, Neuenheim campus and the Marriott Hotel Bergheim. www.weisse-flotte-heidelberg.de
46 Solar-powered boat “Neckarsonne” Experience one of the world’s largest solar-powered catamarans on the Neckar. Driven by the sun, it glides over the river in 50-minute round-trips. Information en route provided in German and English. On-board catering. Boat landing: Karl-Theodor bridge (Old Bridge), Old Town side Times: April 1 – October 31, 2017 (trip times in March on request) Tuesday – Sunday 10 am, 11:30 am, 1 pm, 3 pm, 4:30 pm, 6 pm Prices*: Adults € 8, children (3-13) € 3.50, school pupils and students € 6.50 per person Group discount: from 15 people 10% reduction on ticket price
Note: Sailing times in March on request, Charter trips and private party trips on request. Capacity: approx. 250 people (inside 150, on deck: 100) * Prices for boat trips as of September 2016. Subject to change in 2017.
Information and reservations: + 49 6221 58 40 -223/-225, guide@heidelberg-marketing.de
Special Activities Boat Tours: tickets and Guided Tours
48 Old Town tour and abbey tour with boat trip Discover the beauty of Heidelberg, the romantic town on the Neckar and the oldest university town in Germany. Experience the special atmosphere with an Old Town tour and boat trip with the Weisse Flotte, to the Stift Neuburg Abbey. Afterwards, a guided tour of the monastery awaits you with its idyllic surroundings, surrounded by orchards and stables, and an exceptional view of the Neckar and the slopes of the Odenwald mountain range. Charter trips and private party trips are possible on request. Times: April – October and on request Duration: 3 hours (Old Town tour 1.5 hours, boat trip one way 30 mins, monastery tour 1 hour) Languages: German, English Prices: Old Town tour: German € 95, English € 105 boat trip: single € 5, return € 7 per person Group size: max. 28 people, larger groups on request
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49 The Neckar valley – to Bad Wimpfen by boat and bus Starting from Heidelberg, the trip goes by boat through the picturesque and romantic Neckar valley to the four-castle town of Neckarsteinach (trip duration approx. 1.5 hours). Then you will continue by bus past Hirschhorn, Zwingenberg, Hornberg, the castle of Götz von Berlichingen and countless other castles on the way to Bad Wimpfen. In addition to the castle of the Kaiser Barbarossa, the Staufer town on the Neckar offers a picturesque Old Town with wonderful halftimbered houses. The return journey is made through the Kraichgau via Neckargemünd. Times: Peak season: May 14 – September 18, 2017 Tuesday – Sunday from 10 am – 12 midday and 2 – 4 pm , Monday from 1 am – 12 midday and 2 pm Low season: from March 25 – May 13 and September 19 – October 30, 2017 sailing times are limited. Duration: 7 hours
Note: The monastery tour is offered free of charge by the Abbey. You will be asked for a donation on site (approx. € 3 – 5 per person).
Languages: German, English, French, other languages on request Prices: German € 195, other languages € 205, plus boat trip € 9 per person Group discount: from 15 people or more possible
Dive into a maritime atmosphere far from the Mediterranean coast. With its nostalgic charm, the HEIDELBERG SUITES PATRIA, a fully-modernized ship from the 1930’s, takes guests into the idyllic Neckar valley. The casually elegant yacht-like interior from the 1950’s bears the signature of the Florentine architect Michele Bönan. www.heidelbergsuites.com/patria
Information and reservations: + 49 6221 58 40 -223/-225, guide@heidelberg-marketing.de
Special Activities Excursion to the region
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Excursion to the region 50 Schwetzingen – a castle garden modelled on Versailles From Heidelberg, the trip continues 12 km to Schwetzingen, whose castle design is modelled on that of Versailles, with its baroque castle garden as the summer residence of the prince electors. It even won the heart of the French philosopher Voltaire – a truly enchanted garden! Duration: 5 hours Languages: German, English, French, other languages on request Price: € 155 German, € 165 other languages
51 The Mountain Route: Ladenburg – Weinheim – Heppenheim Nestled in the picturesque and gentle hills of the Odenwald mountain range and the vast plain of the Rhine, the Mountain Route includes numerous castles, the quaint Medieval towns of Weinheim, Heppenheim and Ladenburg, the Roman town and work-place for many years of Carl Benz. Duration: 8 hours Languages: German, English, other languages on request Price: € 235 German, € 245 other languages
52 Along the German Wine Route The full-day tour will lead you, after a side trip to the famous Speyer Cathedral, through the wonderful wine landscape along the wine route. Get to the know the idyllic Neustadt with a guided tour. In Bad Dürkheim you can visit the giant barrel.
53 Speyer – on the trail of famous emperors Situated on the Rhine, the imperial town of Speyer, with its magnificent cathedral, has long been an excursion destination and draws those with an interest in historic art and culture. You will learn a lot about the cathedral erected by the Salian emperors 950 years ago and its significant history. On a tour around the town, you will learn more about the history of Speyer. If desired, you can also visit the famous Mikveh, the Jewish ritual bath in the former Jewish quarter (admission fee). Duration: 5 hours Languages: German, English, French, other languages on request Price: € 155 German, € 165 other languages
54 Exploring the Odenwald Enjoy the trip through the romantic Neckar valley via Neckarsteinach, the Four-Castle-Corner, through to Hirschhorn. The trip then continues on to Erbach, where, if you wish, you can visit the unique Ivory Museum (admission fee). In Michelstadt you will see the oldest town hall in Germany. The return journey takes you through the Odenwald via Siegfriedstraße and along the Mountain Route. Duration: 8 hours Languages: German, English, other languages on request Price: € 235 German, € 245 other languages
Note: You won’t be taking your own bus? Then just ask us - we would be happy to organize a transfer for you!
Duration: 8 hours Languages: German, English, other languages on request Price: € 235 German, € 245 other languages
Information and reservations: + 49 6221 58 40 -223/-225, guide@heidelberg-marketing.de
Special Activities Leisure tips
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Leisure tips Die Burgenstraße – the castle route Follow the castle route into the Neckar valley by bike, boat or car and discover the many castles lining the way along the meandering Neckar, through Bavaria and on to Prague. See the castles, cloisters and charming town squares on your journey. www.burgenstrasse.de
Heidelberger Zoo Fun and amazement at the Heidelberg Zoo: look a lion in the eye or watch the bull elephants take a shower – you’ll be amazed by the variety of animals at the zoo. Children also love the gigantic ship in the playground – Noah’s Ark – where they can play and climb. www.zoo-heidelberg.de
The Bergstraße – the mountain route Between Heidelberg and Darmstadt you will find the Bergstraße – ideal place to launch an invigorating hike or bike tour through the countryside. All along the way are many quaint little townships where you can take a rest, spend the night or simply stop for refreshments. Tip: It is here that the almond trees bloom first in Germany – a quite a spectacular springtime sight. www.die-bergstrasse.de
Sinsheim: Car- & Technology Museum and "Thermen & Badewelt" (Water World) This is something for the whole family. Whether you are interested in vintage cars, trains and planes (technology park) or whether the watery world of pools and saunas and wellness is what you are after, it is all just 20 minutes from Heidelberg in Sinsheim – something for young and old. www.technik-museum.de, www.badewelt-sinsheim.de
Heidelberg’s Bank of the Neckar From the first warm of Spring to the golden days of Fall, the north bank of the Neckar river between the TheodorHeuss-bridge and the Ernst-Walz-bridge draws “sun and fun-seeking” crowds. This is where old meets young – walkers, joggers, sunbathers, beach volleyball enthusiasts and picnickers. Children especially love the water amusements near the kiosk.
Naturally Heidelberg Come and enjoy Heidelberg’s fascinating countryside: you can choose from an orienteering course in the Odenwald or a wild herb tour, a bat discovery tour, a forest theater camp for a week or teacher training workshops. The entertainment program, “Naturally Heidelberg”, has exciting group offers which you can book by going onto: www.natuerlich.heidelberg.de
You can find many other tips on www.heidelberg-marketing.de/en/experience
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Special Activities Bus service
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Bus service
Bus parking Neckarmünzplatz: Bus stop for coaches The ideal place to begin your walk through the Old Town, to the funicular and to the Castle is the Neckarmünzplatz and Tourist Information located there. Warning: It is illegal to park here except to allow passengers to embark or disembark -for a max. of 10 minutes. It is only 5 minutes from the Neckarmünzplatz to 3 bus parking areas.
Castle (max 10 parking spaces) The approach by coach to the Castle is only possible with a prepaid parking reservation. These are available, while places are still available, from www.reiseshop-heidelberg.de or by email at park@reiseshop-heidelberg.de. An immediate reservation is available from 4 pm the day before or on the same day by calling +49-172-6200063, as long as parking is still available. Access is permitted only to coaches whose length does not exceed 14 m. Between 7 pm and 8 am it is not permitted to drive to the Castle. Special licenses are available from the Traffic Office (Amt für Verkehrsmanagement) by calling +49 6221 - 5830500.
Altstadt/Karlstor (max 15 parking spaces) For all Old Town walks or tours we recommend our bus parking area Karlstor/Altstadt. This parking area is located at the upper end of the Old Town near the beginning of the famous pedestrian zone directly behind the Karlstor at the tram station. In case you have booked an Old Town walk, the bus can drop you at the Neckarmünzplatz, only 300 m away, and then come to the Karlstor to park.
Bauhaus/Crowne Plaza (max 20 parking spaces) This parking area opposite the Crown Plaza hotel is ideally located near the hotels Crown Plaza, Europäischer Hof, Bayrischer Hof, The Heidelberg Excellenz Hotel, Leonardo Hotel and the beginning of the pedestrian zone. From here it is not far to the pier (Weisse Flotte ferries), the Kongresshaus Stadthalle (Convention Center) and the shopping mile in the Hauptstraße – a great way to start your stay in Heidelberg. In and around the bus parking area Bauhaus/Crown Plaza you will find a variety of restaurants, supermarkets, banks and more.
All Information about available bus parking as well as bus access to the Castle can be found at www.reiseshop-heidelberg.de or by email at park@reiseshop-heidelberg.de and at the bus parking area directly at the Castle +49 172 - 6200063.
Special Activities Good to Know
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Good to Know The central location of Heidelberg makes travelling easy with all modes of transport.
Special Activities Good to Know
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Getting there
Modes of transport in Heidelberg
Rail Heidelberg is well connected to the European long distance network, as well as Deutsche Bahn’s (German Rail’s) ICE and IC/EC (high speed) network (www.bahn.de). Within the region and across its borders, too, the Rhine-Neckar Transport Association ensures the best connections with the S-Bahn (town / city center and suburban rail) (www.vrn.de).
Public transportation You can find information on the Heidelberg public transportation lines and fares around the clock from the service hotline +49 1805 87 64 636 (14 cents / min. from a German landline), online at www.vrn.de or at Rhein-Neckar-Verkehr GmbH’s (RNV) Customer Service Center at the Hauptbahnhof (main station), KurfürstenAnlage 62.
Car/bus The A5/A6 highways (Autobahn) access large sections of the entire Rhine-Neckar region with inter-connected exits and connecting federal roads. The A5/A656 Auto bahns have direct exits to Heidelberg.
Taxi Taxizentrale, Phone: +49 6221 302030 www.taxizentrale-heidelberg.de Taxi Direkt, Phone: +49 6221 739090 www.taxihdirekt.de
Airports –– City Airport Mannheim: (approx. 18 km), www.flugplatz-mannheim.de –– Frankfurt Airport (approx. 80 km), www.frankfurt-airport.de –– Baden-Airpark or Karlsruhe/Baden-Baden Airport (approx. 90 km), www.baden-airpark.de –– Stuttgart Airport (approx. 120 km), www.flughafen-stuttgart.de –– Frankfurt Hahn Airport (approx. 150 km), www.hahn-airport.de
Bike Because Heidelberg is a very bike-friendly town, bike rental is a good idea. Rad point: www.radpoint-hd.de (Old Town) Radhof: www.fahrrad-heidelberg.de (Bergheim)
TLS Shuttle Service Frankfurt Book the TLS Shuttle Service with us for ease and convenience, it collects you directly from your terminal at Frankfurt Airport and takes you right to your hotel in Heidelberg! Price: € 38 p.p. (single journey), group reduction for three people or more
Restaurants with accommodation for groups From traditional inns to historic student bars and gourmet restaurants, in Heidelberg you are sure to find something for every taste. On our website www.heidelberg-marketing.com, you can find a selection of restaurants which are specifically suited to groups. We recommend contacting the respective partner restaurants directly so individual guest requests can be accommodated easily and directly! As always, our service team is happy to provide you with expert advice when you are making your choice!
VRNnextbike currently has 30 stations in the cities of Heidelberg, Mannheim and Ludwigshafen, and is expanding into the Rhine-Neckar metropolitan region. Bike rental is possible around the clock, even between cities. The stations are located at busy traffic junctions, near bus stops and railway stations, so that the link to busses or trains is possible without any problems. For further information: www.vrnnextbike.de Phone: +49 30 69205046
Low emission zone for cars and buses As of 2010, there has been a “green zone” in effect in Heidelberg where only vehicles which meet certain exhaust conditions are permitted to drive. Vehicles which are used in the low emission zone must have stickers which designate their emission group. Vehicles which have a green emission sticker on display may travel in the low emission zones for free. You can get more information on the low emission zone at www.heidelberg.de/umweltzone.
"Nette Toilette" (Nice restrooms) You can use a total of 25 “nice restrooms” in the Old Town area without being forced to purchase or consume something. Some restaurants and stores bear the “Netten Toiletten” (nice restrooms) symbol on the entrance door.
Special Activities Castle ticket incl. Funicular railway
30
Euro 7*
per person
Castle ticket incl. Funicular railway Two Heidelberg attractions go hand in hand because with the Castle ticket you have the option of reaching the romantic Heidelberg Castle comfortably, cheaply, and in an environmentallyfriendly way by taking the funicular railway.
The lower railway to Molkenkur station is a modern funicular railway and the upper one up to the Kรถnigstuhl is the oldest funicular railway in Germany. Jump in, the experience is well worth it!
Special Activities Castle ticket incl. Funicular railway
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HeidelbergCARD It is of course even easier with the HeidelbergCARD – the Castle entrance and funicular railway fare are already included. Additionally, you can ride free on public transport as well as having many more discounts for tours, museums, leisure activities, restaurants and shops. 1 day – € 15 Valid from midnight to midnight on the day of validity.
Your benefit The Castle ticket includes admission to the Castle courtyard, the barrel cellar as well as the German Pharmacy Museum and the fare for the funicular railway trip to the Castle with a continuation of the trip to the Molkenkur station (Return trip including 1 stop)! Price per person*: € 7 adult € 4 concession (children 6 years and older, school children/students up to 28 years, people with dis abilities with appropriate identification) You can get the Castle ticket incl. funicular railway at the following places in Heidelberg –– Tourist Information Center at the Hauptbahnhof (Main Station) –– Tourist Information Center at the Neckarmünzplatz –– Tourist Information Center in the Rathaus (Town Hall) at the Marktplatz in the Altstadt (Old Town) –– Checkout counter at the Kornmarkt and Castle funicular railway station –– Heidelberg Castle checkout counter Group order For groups of 15 people or more, you can order Castle tickets via our Reservation Department (dispatch by post). Please let us know the final number of participants two weeks before travel (refund for excess ordered tickets is unfortunately not possible). Phone: +49 6221 58 40 228 gruppen@heidelberg-marketing.de Tip: Families will receive an attractive discount when purchasing a ticket for all stops of the funicular railway. Note: The lower funicular railway from the Kornmarkt station via the Castle to the Molkenkur station is equipped to facilitate disabled access. Strollers must be carried on the steps. The conductors are happy to assist you. We recommend that families with small children use a buggy.
2 days – € 17 Valid from midnight at the start of the first day to midnight at the end of the following day.
4 days – € 19 Valid from midnight at the start of the first day to midnight at the end of the fourth day.
family 2 days – € 36 Valid from midnight at the start of the first day until midnight at the end of the following day for a family (2 adults + up to 3 children or 1 adult + up to 4 children under the age of 16).
Funicular railway departure times Winter timetable valid from October 10, 2016 – April 13, 2017 Kornmarkt – Castle, 9 am (every 10 minutes), last trip at 5:10 pm Castle – Kornmarkt, 9:03 am (every 10 minutes), last trip at 5:43 pm Annual funicular railway maintenance March 13 – 26, 2017 Summer timetable valid from April 14 – October 8, 2017 Kornmarkt – Castle, 9 am (every 10 minutes), last trip at 8:20 pm Castle – Kornmarkt, 9:03 am (every 10 minutes), last trip at 8:23 pm Winter timetable valid from October 9, 2017 – March 29, 2018 Kornmarkt – Castle, 9 am (every 10 minutes), last trip at 5:10 pm Castle – Kornmarkt, 9:03 am (every 10 minutes), last trip at 5:43 pm
Opening times Heidelberg Castle Castle Court, giant barrel All year: 8 am – 6 pm, last admission: 5:30 pm German Pharmacy Museum April – October: 10 am – 6 pm, last admission: 5:40 pm November – March: 10am – 5:30 pm, last admission: 5:10 pm
Special Activities Events for 2017
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Events for 2017 Heidelberger Frühling – Heidelberg Spring Festival March 25 – April 29, 2017
Enjoy Jazz Festival October 2 – November 11, 2017
The biggest music festival in Baden-Württemberg is a world-class festival of classical music. www.heidelberger-fruehling.de
For 7 weeks the festival offers a multitude of Jazz events, as well as adjoining genres such as classical, rock or hip-hop, in exclusive venues in Heidelberg, Mannheim and Ludwigshafen. www.enjoyjazz.de
Heidelberger Schlossfestspiele (Castle Festival) June 16 – August 4, 2017 The magnificent Renaissance facades, the quaint nooks and crannies and the expansive parks and gardens offer fascinating possibilities for theater productions. Squares and courtyards become stages, walls and corners become backdrops. www.schlossfestspiele-heidelberg.de Heidelberg Castle Illuminations with fireworks June 3, July 8 and September 2, 2017 To commemorate the destruction of the castle by the French, Bengal lights set the ruins aglow in an eerily beautiful light three times during the summer months. Once the Bengal lights have dimmed, a festive firework display embroiders the sky, showering everything with a confetti of colorful sparkling lights. www.heidelberg-marketing.de Heidelberger Herbst (Heidelberg Autumn Festival) September 30 and October 1, 2017 Held in the Old Town, this is one of the biggest festivals held in the region and represents a marriage of artisanal markets, flea markets and regional specialties together with music from numerous bands scattered all over the Old Town for your listening pleasure. www.heidelberg-marketing.de
20161026_anzeige_paepste_erlebnisangebote2017_210x60_engl.indd 1
Heidelberg Christmas Market November 27 – December 22, 2017 Cradled in the Old Town and watched over by the world-famous castle, the enchanting Christmas market invites you to visit its 6 historical locations and leave the present behind for a while. www.heidelberg-marketing.de Ice Rink at the Karlsplatz November 27, 2017 – January 7, 2018 Heidelberg "Winterwäldchen" (Winter forest) at the Kornmarkt November 27, 2017 – January 1, 2018 Come and enjoy the atmosphere of the winter forest at the Kornmarkt or go skating on the ice rink at Karlsplatz, one of the most beautiful Christmas experiences Germany can offer. www.heidelberg-marketing.de
You can find many more events on our website: www.heidelberg-marketing.de/en/events All times are subject to change.
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Special Activities Booking form
34
Booking form Note: It is possible to book one tourist guide for a maximum of 28 people in a group (except for tours in your own coach). For larger groups it is necessary to book more guides.
Please fill out this form and send it to: Heidelberg Marketing GmbH, Neuenheimer Landstraße 5, 69120 Heidelberg Fax +49 6221 58 40 222, guide@heidelberg-marketing.de Contact for futher questions +49 6221 58 40-223/-225 (Only for urgent matters on weekends: +49 6221 58 - 44444)
Binding registration: Times and days* ................................................................................................................................................................................................................. Number of people*............................ Number of guides*.................................. Language* ...................................................................................... Duration.................................... , from .........................................am/pm tours*
Culinary Tours and Offers (33 – 38)**
Old Town and Castle Tours (1 – 5)
Tours for students and young people (39 – 42)
Costume Tours (6 – 11)
Handicapped-accessible Tours (43 – 44)
Themed Tours (12 – 20)
Boat Tours (45 – 49) Excursion in the Region (50 – 54)
Creative Tours (21 – 23)
** on the spot payments not possible
Active Tours (24 – 28) Special City Experiences (29 – 32) Meeting point*
Universitätsplatz/Löwenbrunnen (recommended when arriving on foot, by tram or car) Neckarmünzplatz (recommended when arriving by bus) Bus parking at the Castle (recommended for Castle tours and when arriving by own coach) Visitors‘ Center at the Castle (recommended for castle tours and when arriving by foot or by public transport) Other wishes: ................................................................................................................................................................................................................. Payment* The tour and possible entrance fees to be paid in cash on the spot. The tour is to be invoiced, possible entrance fees to be paid in cash on the spot. The tour and possible entrance fees to be invoiced. Contact* Surname, First name, Title ............................................................................................................................................................................................. Company, Telephone................................................................................................................................................................................................... Street / ZIP / Town.......................................................................................................................................................................................................... Fax / email (for booking confirmaton) ........................................................................................................................................................................... Contact person on site (Name and mobile number) .................................................................................................................................................... *mandatory fields **The invoice will be sent a few days after the tour! So that the guides can best prepare themselves for the relevant groups, you can add additional information below, if you wish: Type of group ............................................................................................................................................................................................................................. Average age (constitution, physical impairments) ...................................................................................................................................................................... Is this the first time the guests have stayed in Heidelberg?
yes
no
Other program items in Heidelberg ............................................................................................................................................................................................. Special requests / interests / requirements ............................................................................................................................................................................. ............................................................................................................................................................................................................................................ Please send me the Heidelberg Marketing GmbH newsletter by email. I have received the travel terms and conditions of Heidelberg Marketing GmbH f for group package deals and accept them as binding.
Location / Date / Signature................................................................................................................................................
Special Activities Terms & Conditions
35
Terms & Conditions
To our guests: To the extent validly agreed, the following Terms and Conditions shall constitute part of the travel contract formed between you and Heidelberg Marketing GmbH -– referred to hereinafter as “HDM” -– in the event of a booking. They apply in addition to and supplement the statutory provisions set out in Sections 651a to m of the German Civil Code (Bürgerliches Gesetzbuch [BGB]) and the information regulations applicable to travel agencies pursuant to Sections 4 to 11 BGB-InfoV (BGB Ordinance on the Requirement to Provide Information and evidential obligations under the German Civil Code). Please read the Terms and Conditions of Travel carefully before making your reservation. 1. 1.1
1.2
1.3
1.4 1.5
1.6
1.7
1.8
Conclusion of a travel contract; Status of the group client and group leader The group client is the institution, legally recognized or unrecognized association with or without legal personality, the, company or other legal entity under public or private law, that commissions HDM to provide group travel services. The group leader is the person acting on behalf of the group client, in particular the person who is appointed to be responsible for the group during a trip. For trips involving closed groups as used defined by these Terms and Conditions of Travel, the trip participants are deemed to be travelers within the meaning of applicable statutory provisions and hold the status of a beneficiary of a contract in favor of a third party. Group travel may only be booked in writing. In the case of “Group Travel” (with overnight stay), upon request by the group client and coordination of the details, HDM shall issue a binding offer to conclude a travel contract to the group client as an independent party to the contract and party obligated to pay following a request by the group client and coordination of the details. The contract shall be concluded only upon receipt of the group client’s written acceptance of the offer by HDM within the deadline for acceptance specified by HDM. Any written acceptance that includes amendments, restrictions or expansions in addenda with respect to the offer submitted by HDM shall not result in the conclusion of a contract. Customers are recommended to request a new offer should they wish to make changes. The following applies to reservations for “Adventure Travel” (guided tours, excursions, boat trips, etc.): a) Upon submitting the booking, the group client makes a binding offer to HDM to conclude a travel contract as an independent party to the contract and party obligated to pay. The group client is bound by its offer to contract for ten (10) days. b) The contract is shall only be concluded upon receipt of the HDM’s written booking confirmation/invoice by the group client. c) Should the content of the booking confirmation deviate from the content of the group client’s reservation from the group client or if HDM first submits a binding offer to the group client without a preceding booking, the travel contract shall be concluded on the basis of the modified booking confirmation and/or the offer from HDM, if and insofar as applicable, to the extent the group client indicates its acceptance in writing within the period stipulated by HDM or otherwise within ten (10) days. In the event these Terms and Conditions of Travel contain provisions applicable to “Group Travel” (with overnight stay) that vary from those applicable to “Adventure Travel” (guided tours, excursions, boat trips, etc.), the terms and conditions applicable to “Group Travel” (with overnight stay) shall apply exclusively in the case of a combination of these two forms of bookings. HDM notes that based on, pursuant to the statutory provisions of Section 312 et seq. BGB, there is no right of withdrawal for either Group Travel or Adventure Travel, i.e. neither for the group client nor the participants. In such cases, only the statutory rights
of withdrawal and termination shall apply. However, there is a right of withdrawal if the contract for travel services as defined in by Section 651a BGB was concluded off-premises (e.g., at home) unless the verbal negotiations on which the contract was concluded were conducted on the basis of a previous order by the consumer. 2.
Contractual basis; Goods and services; Travel agent; Third-party brochures 2.1 HDM’s contractual duty of performance is based on the trip description in along with the booking confirmation and all supplemental information from HDM related to the respective trip if and insofar as this is available to the group client. If and insofar as HDM has submitted an offer to the group client in accordance with Section 1.5 or Section 1.6 c), the basis for the contractual duty of performance solely comprises the content of such offer and the other information and statements regarding the goods and services to be provided by HDM contained therein. 2.2 Service providers (e.g.., hotels or transportation companies) and agencies are not authorized to enter into agreements, to provide information or to provide warranties that modify the agreed content of the travel contract, that go beyond the goods and services HDM has agreed to provide or that conflict with the trip description. 2.3 City and hotel brochures that have not been provided by HDM are not binding on HDM and its duty of performance unless they have not been included in the trip description or HDM’s duty of performance by means of an express agreement with the group client. 3. Payment 3.1 Any obligation to make advance, outstanding or other payments on the part of the group client presupposes the provision of a guarantee certificate by HDM in accordance with Section 651k BGB. 3.2 HDM may issue the group client either a group guarantee certificate for all participants or a guarantee certificate for each participant subject to the condition, provided that the group client, at HDM’s option, shall undertake to either issue them to the individual participants or to hold them for the in trust on behalf of participants as a fiduciary. The group client shall ensure that it has either the group guarantee certificate or the individual guarantee certificates prior to pursuing collections against the participants in accordance with Section 3.3. 3.3 The group client is responsible for collecting the travel price from its participants. Unless otherwise expressly agreed in writing, the group client shall ensure that participants make payments exclusively to the group client and not directly to HDM. The group client is itself required to pay the entire sum to HDM in one payment. 3.4 The group client is liable to HDM for culpable breaches of its duty to collect as set out above for which it is at fault if and insofar as HDM is required to accept a default in payment on the part of the participants caused by a breach of these duties. Regardless of any corresponding breach of a duty, the group client is liable for the entire payment if and insofar as it has assumed the corresponding duty by virtue of an express and specific declaration. 3.5 In accordance with the foregoing provisions, in particular with regard to the guarantee certificate, the group client shall make an advance payment in the case of “Group Travel” (with overnight stay) payable immediately. The amount of the advance payment is ten percent (10%%) of the trip price. 3.6 If and insofar as HDM has complied with its duty to provide the guarantee certificates in accordance with the foregoing provisions, payment and/or payment of the amount outstanding, respectively, is due for payment 30 days prior to departure once it is clear that the trip may no longer be cancelled in accordance with Section 7 of these Terms and Conditions of Travel due to the failure to reach a minimum number of participants. The entire
Special Activities Terms & Conditions
36
trip price is payable immediately in the case of for bookings made less than 30 days prior to departure. 3.7 If and insofar as HDM is ready and able to provide the contractually agreed travel services and the group client has no statutory or contractual right of retention, there is no right to demand the travel services or the delivery of travel documents without full payment of the trip price. 3.8 In the event that the advance payment and/or remaining payment of the amount outstanding are not made in accordance with the terms of the agreed payment deadline, HDM is entitled to withdraw from the travel contract upon issuance of a warning and granting a grace period, and is entitled to charge the group client for cancellation costs as provided in Section 5 of these Terms and Conditions of Travel. 4.
Group client’s payment obligation in the case of an agreed minimum number of participants; Graduated pricing 4.1 In the event that a specific minimum number of participants is agreed as a price basis with the group client, the group client shall owe the respective trip price as an independent payment obligation independently, regardless of the actual number of participants and without prejudice to the right of HDM to withdraw from the contract where appropriate in accordance with the provisions of Section 7 of these Terms and Conditions. 4.2 In the event that graduated pricing has been agreed with the group client such that the price per participant increases should a certain minimum number of participants is not be reached, the group client shall owe the corresponding payment as an independent payment obligation independently, regardless of the payment obligations of the participants themselves. 5. 5.1
5.2
5.3
5.4
Withdrawal by the customer prior to departure/Cancellation costs The group client and the participants may cancel the trip at any time prior to departure. Notice of withdrawal must be submitted to HDM at the address indicated in these Terms and Conditions. The group client/participants are advised to provide notice of withdrawal in writing. If the group client is a merchant or legal entity under public or private law, it shall provide written notice of withdrawal. If the group client or the participant withdraw from the contract prior to departure or if participants fail to make the trip, HDM shall forfeit its claim to the trip price. However, this is without prejudice to the group client’s payment obligations on the part of the group client as set out in Section 3 of these Terms and Conditions. To the extent it is not responsible for If and insofar as the withdrawal is not attributable to HDM or in the case of a force majeure event, HDM may demand reasonable compensation for any travel preparations it undertook prior to withdrawal as well as its expenses in relationship to terms of the respective trip price. The group client and participant shall be jointly and severally liable with respect to such cancellation costs as a joint and several liability. HDM has graduated its right to compensation based on time, i.e. taking proximity of notice of withdrawal to the contractually agreed departure date into account on a pro rata basis to the trip price at fixed levels and has given consideration to, taking into account expenses that it may expect to save and common potential utilization of travel services. This compensation is calculated from the date of receipt of the customer’s cancellation notice as follows: a) “for “Group Travel” (with overnight stay): – Up to 31 days prior to departure, 10%; – From the 30th to the 21st day prior to departure, 25%; – From the 20th to the 15th day prior to departure, 50%; – From the 14th to the 7th day prior to departure, 80%; – From the 6th day and in the case of a no-show, 90%; b) For “Adventure Travel” (guided tours, excursions, boat trips, etc.: – From the 9th to the 5th day prior to departure, 50%; – From the 4th day and in the case of a no-show, 90%. In any event, the group client and the participant remain free to provide evidence to HDM that it the latter has incurred no or sig-
nificantly lower damages than the fixed amount it has requested. 5.5 HDM reserves the right to demand higher, specific damages in lieu of the fixed amounts listed above. In such cases, HDM shall undertake to specifically calculate the amount of compensation sought under consideration of, taking into account any expenses it has saved or any other utilization of the travel services, and to provide evidence thereof. 5.6 The group client is advised to strongly recommend to the participants that they purchase travel cancellation insurance as well as insurance to cover the costs of repatriation in the event of an accident or illness. Participants are strongly advised to purchase such insurance cover themselves and independently, regardless of any corresponding actions taken by or offers from the group client. 5.7 The foregoing provision is without prejudice to the customer’s statutory right of the customer to transfer the contract to substitute participant as provided in Section 651b BGB. The group client and the group leader are further entitled to transfer the contract to a substitute participants based on the analogous application of the provisions of Section 651b BGB. 6.
Unused goods and services If the group client and/or the participants fail to avail themselves of specific travel services to which they were duly offered to them for reasons attributable to them (e.g. due to early return or other compelling grounds), they shall have no right to a proportionate refund of the trip price on a pro rata basis. HDM shall attempt to secure a refund of saved expenses from the service provider. This obligation shall not apply in the event that such services are entirely immaterial or if a refund conflicts with statutory or official regulatory provisions.
7.
Cancellation by Heidelberg Marketing GmbH due to failure to secure the minimum number of travelers 7.1 In the event that the minimum number of participants is not reached, HDM may withdraw from the contract with the group client and the participants in accordance with the following provisions: a) The minimum number of participants and the latest point at which HDM may withdraw must be included in the specific travel description or, in the case of standard rules for all trips or certain types of trips, in a general description of services. b) HDM shall indicate the minimum number of participants needed and the latest point at which it may withdraw in the booking confirmation or; alternatively, the booking confirmation shall reference to the relevant information in the brochure. c) HDM shall undertake to provide notice of withdrawal to the participants immediately once becoming clear that the trip will be cancelled due to the failure to reach the minimum number of participants. d) HDM is not permitted to withdraw later than four (4) weeks prior to departure. e) In the event of a cancellation, the customer may demand participation in a trip that of at least equivalent value, provided HDM is able to offer the customer such a trip without extra costs from being incurred by the latter as a result of this offering. The customer shall assert this right by notifying Heidelberg Marketing GmbH immediately after upon receiving notice that the trip has been cancelled. 7.2 If, as a result of this, the trip is not carried out, the customer will receive refund of shall immediately be refunded any advance payment of the trip price made without delay. 8. Termination on conduct-related grounds 8.1 HDM may terminate the travel contract without the need to give prior observing a notice period if the group client and/or the group leader and/or the participant, despite a warning from HDM, is continuously disruptive or the same acts in a manner that so contravenes the contract to such a degree that the immediate dissolution of the contract is justified. In the event that the group client and/or the group leader acts in breach of the contract, HDM is only entitled to terminate contracts with the individual participants insofar that it is objectively impossible or
Special Activities Terms & Conditions
unreasonable for HDM to execute the trip as a result of conduct on the part of by the group client and/or group leader that is in breach of the contract. 8.2 Should HDM terminate the contract, it retains the right to receipt of the trip price. However, it must provide credit for saved expenses saved and the benefits it receives from applying unused goods/services for other purposes, including amounts refunded by service providers. 9. Duties of the customer 9.1 When travelling with HDM, the duty to provide notice of defects imposed by Section 651d Paragraph 2 BGB is subject to the following specific requirements: a) Regardless of the corresponding independent obligation on the part of the group client and/or group leader, respectively, each participant shall undertake to notify HDM immediately of any defects and demand the remedy of the same. b) Participants shall receive information on the contact person, availability and HDM contact information not later than such time as they are provided the travel documents. c) Claims by the part of a participant fail to remain valid if the participant fails to provide notice due to circumstances attributable to him/her. 9.2 Tour guides, agencies and employees of service providers are not authorized, nor have they been granted any authority by HDM, to remedy defects or acknowledge any claims against HDM. 9.3 The group client or the participant may terminate the contract if a trip is significantly affected by a defect. The same shall apply if the group client or the participant cannot be reasonably expected to continue a trip for good cause that is apparent to HDM. The following applies to the right of termination: a) Termination is only permitted once HDM, or, to the extent that its agents (tour operator, agency) are available and have been contractually agreed as contact persons, has permitted a reasonable deadline set by the participant to expire without providing a remedy. b) No deadline is necessary if a remedy is impossible or HDM, or its agents, refuse to provide a remedy, or if termination of the contract without notice is justified by a legitimate interest of the participant. c) The group client’s right of termination shall only apply in relation to, and only for, participants who meet the requirements for termination set out above unless the defects resulting in the termination are so objectively severe that the participant and/or group client itself cannot reasonably be expected to continue the trip. 10.
Specials terms and conditions for closed group travel 10.1 HDM is not liable for goods or services, or parts thereof, of any form whatsoever where such goods or services are offered, arranged, executed and/or provided to the participants by the group client /group leader in addition to those offered by HDM whether or not HDM has notice, regardless of HDM’s knowledge thereof. In particular, this includes: a) Travel to and from the contractually agreed departure and arrival points contractually agreed with HDM as arranged by the client. b) Events prior to or following the trip or at the destination not included within the HDM scope of HDM’s services. c) Tour guides arranged through HDM at the client’s request of the customer. 10.2 HDM is not liable for the actions and omissions of the group client, the group leader or a tour guide who has merely been arranged by HDM, whether during or after the trip, in particular for the following if not coordinated with HDM: a) Changes. b) Instructions to local guides. c) Special arrangements with various service providers. d) Statements and warranties provided to trip participants. 10.3 In the event If and insofar as HDM’s liability on the part of HDM in relation to a participant is based on the trip price, the trip price for the participant(s) agreed between the group client and HDM is solely determinative, without consideration of surcharges of, in
37
any form whatsoever, to the participant(s) by the group client. 10.4 Neither the group client nor the group leader, or a tour guide merely arranged by HDM, are entitled or authorized or granted the authority to acknowledge complaints or claims asserted by participants on behalf of HDM, whether before or after a trip. 10.5 Notice of defects given by participants exclusively to the group client and/or group leader, as applicable, are is insufficient. However, the group client and/or group leader, as applicable, is however obligated to shall undertake to immediately notify the tour operator or agency engaged by HDM of such notice of defects without delay. Notice must be provided immediately to the HDM head office should the contractual terms do not require the designation of a tour operator or agency as point of contact for notice of defects. 10.6 Regardless of the trip participants’ obligation to provide notice of defects and from the obligation on the part of the group client and/or group leader, as applicable, to report defects of which it has been notified and to immediately forward the same to HDM in accordance with Section 10.5, the group client/group leader has a separate obligation to immediately report defects and to request they be remedied. 10.7 Claims by the group client and those of trip participants fail to remain valid if they fail to give notice due to circumstances attributable to the same. 11. Limitation of liability 11.1 HDM’s contractual liability for damages not related to injury to life, limb or health shall be limited to three (3) times the trip price, a) If and insofar as damages to the group client/participant were not attributable to intent or as a result of gross negligence; or b) If and insofar as HDM is liable for damages to the group client/ participant for reasons attributable solely due to the fault of a service provider. 11.2 Tortious liability on the part of HDM for property damage not attributable to intent or as a result of gross negligence shall be limited to three (3) times the trip price. 11.3 HDM is not liable for impairment of performance, personal and property damage related to services that were merely arranged as third-party services (e.g.., excursions, sporting events, theater visits, exhibitions, transportation services to and from the listed point of departure and destination) if such services are explicitly labeled in the trip description and booking confirmation, and the third party who has been engaged to provide such services is indicated in such a way that it is clear to the customer that it is not part of the travel services provided by HDM. However, HDM is liable: a) For services that include the transportation of the participants from the listed departure location listed for the trip to the listed destination listed, transportation during the trip and accommodations during the trip. b) If and insofar as damages on the part of the group client/participant is due to a breach of HDM’s duty to notify or inform or any organizational duties of HDM. The foregoing provisions are without prejudice to any liability on the part of HDM attributable to a breach of its duties as a travel agent. 12. Claims and limitation period 12.1 Claims related to providing travel services that do not conform to the contract must be asserted by the group client and/or the participant, as applicable, within one (1) month of the contractually- stipulated date of the end of the trip. If the last day of this period falls on a Saturday, Sunday, on or an official holiday at the location where the claim is asserted, the last day of the period shall be the next business day. 12.2 Claims may only be asserted within this deadline period if sent to HDM at the address set stipulated below. 12.3 Upon the expiration of this period, the group client/the client/ participant may only assert claims if they were prevented from complying with the deadline for not attributable to them. This same deadline likewise shall apply to providing notice of luggage damage or delays in delivering luggage in connection with flights if warranty rights are asserted under Sections 651c Paragraph 3, 651d, 651e Paragraphs 3 and 4 BGB. Any claim for
Special Activities Terms & Conditions
12.4
12.5 12.6
12.7
38
damages related to luggage damage must be asserted within seven (7) days, and any claim for damages related to a luggage delay must be asserted within twenty-one (21) days, of delivery. Claims by the customer pursuant to Sections 651c to f BGB related to an injury to life, limb, or health resulting from intentional or grossly negligent breach of duty by HDM or an agent or statutory representative of HDM, shall lapse after two (2) years. The same shall apply to claims for compensation for other damages resulting from an intentional or grossly negligent breach of duty by HDM, one of its legal representatives or vicarious agents. All other claims under Sections 651c to f BGB shall lapse after one (1) year. The limitation period referred to in Sections 12.3 and 12.4 shall commence on the day following the day on which the trip was scheduled to end in accordance with the contract. Section 12.1 Sentence 2 shall apply mutatis mutandis. If the customer and HDM are negotiating regarding a claim or the circumstances thereof, the claim, the limitation period shall be suspended until such time as the customer or HDM refuses to continue the negotiations. The limitation period shall end three (3) months after the end of said suspension at the earliest.
13. Passport, visa and health regulations 13.1 HDM shall inform the group client and/or the participants, as applicable, of any passport, visa and health regulations applicable to citizens of a Member State of the European Union in which the trip is offered prior to conclusion of the contract as well as changes, if any, prior to departure. In connection with the foregoing, it is assumed assumes that there are no special issues related to the customers or any fellow travelers (e.g.., dual citizenship, statelessness). Citizens of other countries may ask for such information at the respective consulate. 13.2 The participant is responsible for obtaining and carrying any required travel documents, obtaining any required immunizations, as well as for complying with customs and currency regulations. The participant is liable for any detriments resulting from the failure to comply with such regulations, e.g.., payment of cancellation fees. The foregoing shall not apply if HDM provided insufficient or incorrect information. 14.
Information regarding alternative dispute resolution bodies 14.1 In respect of the German Consumer Dispute Resolution Act (Gesetz über Verbraucherstreitbeilegung), HDM notes that material provisions of this legislation had not yet entered into force as of the printing of these Terms and Conditions of Travel. HDM does not participate in voluntary consumer dispute resolution. 14.2 HDM shall provide the traveler appropriate notice in the event consumer dispute resolution becomes obligatory for HDM following the publication of these Terms and Conditions of Travel. 14.3 Please refer to the European online dispute resolution platform http://ec.europa.eu/consumers/odr/ for all lodging contracts concluded by electronic means. 15. Applicable law and place of jurisdiction 15.1 The contractual relationship between the group client and/or participant, as applicable, and HDM is exclusively governed by German law. This shall apply mutatis mutandis to their entire legal relationship. 15.2 The group client and/or the participant, as applicable, may only file suit against HDM at the location of its registered office. 15.3 The customer’s place of residence is determinative in the event that HDM files suit against the group client and/or a participant, respectively. The Parties agree that the place of jurisdiction shall be the location of the HDM’s registered office for suits filed by HDM against group clients and/or participants that are merchants, legal entities under public law or private law or are persons whose residence or habitual place of abode is located outside of Germany or whose residence or habitual place of abode is unknown at such time a
law suit is filed. 15.4 The foregoing provisions hall not apply if and insofar as applicable and non-waivable provisions of national law in a Member State of the European Union of which the participant is a citizen are more favorable to the customer and/or group client, as applicable, than the provisions set out above or the corresponding provisions under German law. Important information: All offers in this catalog may also be booked by resellers (travel organizers, travel agencies, event and marketing agencies). Please note that the Terms and Conditions of Travel printed in this catalog shall not apply to bookings made by such companies, but rather; instead, the “Heidelberg Marketing GmbH Terms and Conditions For Marketing Tourism-related Services to Resellers” shall apply. We will provide the terms and conditions referred to above to interested parties. In the case of overnight stays by groups outside of package arrangements, i.e. not in combination with additional travel services, the Terms and Conditions of Travel printed here are likewise inapplicable. Instead, they are governed exclusively by the “Heidelberg Marketing GmbH Terms and Conditions for Guest Accommodations and Agency Services.” Interested parties will receive the aforementioned terms and conditions together with our booking confirmation at the latest.
© These Terms and Conditions of Travel are protected by copyright. Noll & Hütten Rechtsanwälte, Stuttgart | Munich, 2004 – 2017 Tour organizer: Heidelberg Marketing GmbH Managing Directors: Mathias Schiemer, Nicole Huber Neuenheimer Landstraße 5 69120 Heidelberg, Germany Phone: + 49 6221.5840200 Fax: + 49 6221.5840222 Email: info@heidelberg-marketing.de Commercial register number: HRB 337405 Registration court: Local Court of Mannheim Sales tax ID no.: DE226325597
Imprint
Heidelberg Marketing GmbH Neuenheimer Landstraße 5 69120 Heidelberg Germany Phone +49 6221 58-40200 Fax +49 6221 58-40209 info@heidelberg-marketing.de www.heidelberg-marketing.de The Heidelberg Marketing GmbH is a subsidiary of the City of Heidelberg. Text Heidelberg Marketing GmbH Layout City of Heidelberg, Mayor's Office Photos Cover page, page 3, 4, 6, 7, 9, 11, 23: Tobias Schwerdt Page 6, 20: Achim Mende Page 10, 15, 18, 19, 24, 30: Heidelberg Marketing Page 12: Metropolink Page 13: StadtSafari Page 16, 17: Christoph Düpper Page 21: Tobias Dittmer Page 22: Weisse Flotte GmbH & Co. Page 25: Heidrun Knigge / Zoo Heidelberg Page 27: Felix Bäcker Page 31: Tony Buchwald Page 32: Jan Becke
Heidelberg Marketing GmbH
Neuenheimer Landstraße 5 69120 Heidelberg Germany Phone +49 6221 58 - 44 444 Fax +49 6221 58 - 40 222 info @ heidelberg-marketing.de www.heidelberg-marketing.de