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helipad | www.daat.org
Our shops have
RE-OPENED! When the country went into lockdown, one of the areas of the Charity that was significantly impacted was retail. ur shop staff were furloughed, our lovely volunteers sent home and the doors locked! Since then, the whole team have been working tirelessly to reopen in a Covid-Secure way – and with an exciting new retail model. Becoming Covid-Secure To enable us to resume trading, we have implemented the Government’s mandatory steps to protect our employees, volunteers and those people visiting our premises: We’ve carried out a Covid-19 risk assessment You can be confident that Devon Air Ambulance has carried out a risk assessment which ensures that all areas of our retail operations have been considered and that any risk has been documented in our formal risk assessment in line with HSE guidance. This process included discussions with colleagues and the retail workforce and will be visible on our website. We’ve developed robust cleaning, handwashing and hygiene procedures Every shop will follow a strict cleaning policy. This will include an enhanced level of cleaning and sanitising across all areas of our premises especially those areas that are visited frequently such as the till area and any surfaces such as doors and handles that are touched more regularly. We will also encourage our teams and customers to follow the guidance on hand washing and hygiene. All our shops will have hand sanitiser available for customer use.
We will be maintaining a social distancing rule of 2m in all our shops wherever possible. This will mean the number of people who can enter our shops at any one time will be restricted and may vary from shop to shop, depending on its size. We will display all relevant notices to ensure this is clear at every shop location. We would ask that you remain considerate of each other regarding social distancing and this will make your visit to us enjoyable and without worry. Where people cannot be 2m apart, we are managing ‘transmission risk’ Where it is impossible to maintain a 2m distance we must do all we can to reduce the risk of transmission of the virus. This is most relevant at our till areas, where we have installed screens to protect our team and yourselves while standing at our till point. To further minimise risk, we have reconfigured our till counters and floor fi tures and have also created a designated drop off area for your donations. We have introduced a new donations process that will allow us to manage the flow of items arriving and minimise having to turn donations away should we reach full capacity.
