OURSTRATEGY
Welcome
Whoweare
Ourvalues Whatwedo
Newmulti-purposeresource
Ouraims:prevention
Ouraims:treatment
Ouraims:recovery
Howwe'llgetthere
WELCOME
Ourstrategyisforeveryoneweserveinthecountyof Devon,andbeyond.Ourstrategyisforyou,yourfamily, friends,colleaguesandyourcommunity. Weliveinchallenginganduncertaintimes,andyetthe opportunitiesaresignificant.Ourstrategyhasbeen designedtoembraceandrespondtothiscontextwith resilienceandinnovationsothatwecancontinuetoserve ourcommunitieswell.
HerewesetoutourrefreshedVision,MissionandValues, aswellasouraimsandhowweplantorealisethem.Our plansareambitious,butbyworkingtogetherandwithyour supportwecancontinuetomakearealdifferencetoall theliveswetouch.
GregAllen,CEO
WHOWEAR
Accidentsandillnesshappen,andwhentheydo ourpatients,whatevertheirage,circumstanceor location,whetherinacity,onthemoorsoronour shores,needspecialisttreatment,fast. In2024alonewerespondedto2,459missions. Thespeedatwhichourdoctorsandparamedics withtheirlife-savingequipment,canreacha patient,identifytheirtime-criticalneedsand providetheirspecialistlife-savinginterventions toslow,haltorevenreversetheeffectsofalifethreateningcondition,iscrucialinhelpingto achieveasuccessfuloutcome.
Ourworkismadepossiblebyourincrediblestaff andfantasticteamofover600volunteers.Asa charitythatis100%independentofgovernment funding,itisthankstooursupportersthatwe cancontinuerespondingwhenwearemost needed,everydayoftheyear.
WHATWED
Ourvision
Toendpreventabledeath,disabilityand sufferingfromcriticalillnessandinjury.
Ourmission
Totransformtime-criticalcare throughprevention,treatmentand recovery.
OURVALUES
Ourvaluessetoutthequalitiesandbehavioursweaspiretowardsasan organisationandtheyunderpineverythingthatwedo.
Becauseitmattersthatcolleaguescometoworkwitha senseofdrive,purposeandcuriosity. Becauseexploringthefutureinspiresus.
Ourcommitmenttoteamwork,diversityand inclusionenablesustobuildstrongnetworks andachievemoreforourcommunity.
NEWMULTI-PURPOSERESOURCE
Airbase,headoffic centre
Ourmissionistokeepthepeopleof Devonsafeandrespondiftheyneed ourhelp.Anewcombinedairbase,and headofficewillenableustorespond faster,developandgrowourlifesaving care,andexpandourreachtoeven morepeoplewhoneedus.
Itwillsupportourpatientsthrough bettertrainingfacilitiesforour exceptionalpeople,makingusmore resilientforthefuture.
Thepotentialofthisnewmulti-purpose facilityunderpinsallofourambitions acrossourstrategy.
OURAIMS:PREVENTION
Outofhospitalcardiacarrests(OHCR)affect around30,000peopleintheUKeveryyear. Unfortunately,fewerthanoneintentypicallysurvive.
PREVENTION
Raiseoutof hospitalcardiac arrest(OHCR) survivalrate.
Raisepost-roadtrafficcollision survivalrate.
Extendourindirect impactthrough outreachand education.
Since2022,ourHelpWithAllYourHeartcampaign hasenabledover2000peopletodeveloptheir confidencethroughCPR&defibrillatortrainingin theirlocalcommunity.
Wewanttoensuredefibrillatorsarepresentineven moreofthecommunitiesweserve,andmanymore localpeoplehavetheconfidencetousethemand tosavealife.
OURAIMS:TREATMENT
Wewillcontinuetobringadvanced-level,timecriticalcaretoinjuryside,ortowhereapatienthas fallenill,beforeassistingthepatientintransporting themtothespecialistcentrewheretheirchancesof survivalcontinuetoincrease.
TREATMENT
Increaseour servicedelivery. Increasethescope ofourpractice. Maximiseour availability.
Wecanprovideanaesthetic,sedationandsurgery toassistourpatientsingettingabetterrecovery.
OURAIMS:RECOVERY
RECOVERY
Offertailored supportforallour patients.
Offerapeersupport programme. Establisha memorialgarden andvisitors'centre.
Ourcaredoesn'tstopwhenthecrewsleavethescene orthehospital.
OurPatients&FamiliesSupportTeamisheretooffer tailoredsupportforourpatientsandfortheirfamilies, andeventhosegoodSamaritanswhosteppedupon scene.
Weaimtocontinuetohelpourpatientstofillinany missinggapsintheirpre-hospitalcareandtosupport bereavedfamilies.
HOWWEWILLGETTHERE
Digital&technological mastery
Financialgrowth& sustainability
People,talent&culture
Environmental sustainability &stewardship
Harnessourdataandtechnology tosupportinnovation,operations andcollaboration.
Fundourserviceandfuelour ambitionthroughgrowth, engagement,efficiency.
Attract,train,retainexceptional peoplebybeingaworld-class organisationpeoplewanttoworkfor.
Stewardshipofourenvironment, communityimpactandhealthy future.
Airbase,headoffice, academy&visitors'centre
Innovativemulti-purposeresource empoweringustodeliver.
