Abu Elnasr Elsayed Abu Elnasr SOBAIH, BSc. (Hons), MSc., PGCASR, PhD. 1 Abd Elaziz Al-Souaad Street, Faculty of Tourism and Hotel Management, El-Manial, Cairo, Egypt, postal code: 11521 Phone.: (002) 01063217983
E-mail: abuelnasr@hotmail.co.uk
Education and Qualifications 16/02/2011
PhD, Cardiff School of Management, University of Wales, UK. Supervisors: Dr. Philip Coleman (Ex-Head of Hospitality and Tourism Department) Dr. Caroline Ritchie (Senior Lecturer) Prof. Eleri Jones
(Director of Research)
Thesis title: “The Management of Part-time Employees in the UK Restaurant Sector’’ Funding: The Egyptian Cultural and Educational Bureau, London 01/09/2010
Post-graduate Certificate in Applied Social Research (PGCASR), Cardiff School of Management, University of Wales, UK.
15/11/2005
Preliminary Doctor, 2005, Hotel Management Department, Faculty of Tourism and Hotel Management, Helwan University, Egypt, Grade: Good
14/04/2005
M.Sc., Hotel Management Department, Faculty of Tourism and Hotel Management, Helwan University, Egypt. Supervisor: Prof. Ahmad Nor El-Din Elias (Ex-Dean faculty of Faculty of Tourism and Hotel Management, Helwan University, Egypt). Thesis title: “Evaluating Hospitality Services in Siwa Oasis’’
10/07/2003
Preliminary Master Courses, 2003, Hotel Management Department, Faculty of Tourism and Hotel Management, Helwan University, Egypt, Grade: Excellent.
10/07/2002
B.Sc., Hotel Management. Faculty of Tourism and Hotel Management, Helwan University, Egypt, Grade: Excellent Honour.
10/06/1997
Secondary School Certificate, Tukh Secondary School, Qalubiah, Egypt, Grade (95,5%).
Work Experience Academic Jobs 01/04/2011-
Lecturer, Hotel Management Department, Faculty of Tourism and Hotel
Date
Management, Helwan University, Egypt Main Duties and Resposibilities: - Teaching hospitality courses to both under-gaduate and post graduate students - Supervise disertations and theses for both under-gaduate and post graduate students (MSc., PhD.) - Contribute to the research team in the school - Tutor the undergraduate students and provide advice on career development - Contrbute to the school development and progress inside and outside Egypt.
15/09/2011Date
Part-time Lecturer, Hotel Management Department, Faculty of Tourism and Hotel Management, South Valley University, Luxor, Egypt
01/09/2009 29/02/2012
Lecturer, Cardiff School of Managment, University of Wales
01/09/2011Date
Trainer in anumber of human development training centers inside and outside cairo
21/04/200501/04/2011
Assistant Lecturer, Hotel Management Department, Faculty of Tourism and Hotel Management, Helwan University, Egypt Main Duties and Resposibilities: - Practical food Service module leader, - Involved in teaching Hosptiality Management, Hosptiality Marketing, Front office, Hospitality Project, and Theoritical food Service modules, Art of Kitchen, Food Qaulity. - Supervised final year students’ graduation projects. - Examined & assessed students’ skills acquired through their summer training. - Participated in organizing conferences and events hosted by the university and the faculty (e.g. 11th International Conference on Information Technology and Travel & Tourism).
09/200501/2007
Part Time Lecturer, Developing Skills of the Air Defence Ministry Hotels Managers Program, Air Defence Ministry, Egypt Duties and Resposibilities: - Lecturing Marketing, Hotel Management, & New trends in the Hospitality Management, modules
09/200311/2006
Part Time Lecturer, Graduates Training Program, Helwan University, Egypt. Duties and Resposibilities:
- Lecturing Marketing, Theortical & Practical Front Office, & Theortical &Practical Food Service modules - Coordinating and designing different training programs. 04/200501/2007
Part-time Lecturer, IBI Academy, Tallat Harb, Egypt Duties and Resposibilities: - Practical Food Service module leader - Art of Kitchen module leader - Front Office module leader - Hospitality Management module leader - External Examiner
12/200007/2003
Demonstrator, Hotel Management Department, Faculty of Tourism & Hotel Management, Helwan University, Egypt Duties and Resposibilities: - Assisted professors and lectrures in managing their modules (e.g. teaching, distributing different tasks on students during the module, dealing with students’ enquiries, check students attnedance). - Banquet co-ordinator at the Faculty of Tourism Hotel.
Teaching Courses Under-graduate Courses: - An Introduction to Hospitality Management - Foods - Project Management - Menu Planning and Engineering - Housekeeping - Food service - Tourism Management (and other related subjects) Post-graduate Courses: - Service Quality in the Hospitality Industry - Food Safety
Others/Voluntary jobs 04/2012date
Vice-president CIQAP project, Faculty of Tourism and Hotels, Helwan University
10/200910/2010
President of the Egyptian Student Union in Cardiff, UK
02/2009-
Research Students’ Representative, Cardiff School of Management, UWIC.
02/2011 15/9/201015/10/2010
Head of Public Relation Committee of the Egyptian Student Union in Cardiff, UK
10/200510/2006
Leader of student group at Faculty of Tourism & Hotel Management, Helwan University, Egypt
02/200302/2005
Rooms Division Manager, Faculty of Tourism Hotel, Cairo, Egypt
Membership and professional bodies 07/2010 – Date Member of International Council Hotel, Restaurants, Institutional Education (ICHRIE), USA 09/2009 – Date
Member of Institute of Hospitality (IoH), UK
03/2011 – Date
Member of the Egyptian Association for Food Nutrition and Technology
Academic Training and Workshops 30-5/10/2011
Opera version 5 training (property Management system).
2-4/05/2009
Skills Week 2009 Programme. University of Wales Institute, Cardiff (UWIC). UK
18/03/2008
NVIVO (qualitative analysis software) training workshop, University of Wales Institute, Cardiff, UK
2-4/05/2008
Skills Week 2008 Programme. University of Wales Institute, Cardiff (UWIC). UK
14/04/2008
Teaching Tool-Kit, University of Wales Institute, Cardiff (UWIC). UK
2-5/4/2008
SPSS (quantitative analysis software) training workshop, University of Wales Institute, Cardiff
19-21/07/2007
The UK Grade Programme, Cardiff University, UK
2-4/05/2007
Skills Week 2007 Programme. University of Wales Institute, Cardiff (UWIC). UK
02/2007
Induction Training, University of Wales Institute, Cardiff (UWIC). UK
09-12/04/2006
Hospitality Research Methods, Helwan University, Egypt
01/2005
Thinking Skills Workshop, Helwan University, Egypt
05/2005
Effective Teaching Workshop, Helwan University, Egypt
03/2005
Research Methods, Helwan University, Egypt
10/ 2004
Time Management and Stress Management at Helwan University, Egypt.
08/2006
ICDL International Computer Driving Licence (or ECDL) certificate
07/2005
Preparing University Teacher Programme at Helwan University, Egypt
03/2003
Leaders Preparation Programme at Developing Leaders Institute in Helwan, Egypt
Hospitality Training
07/2005
Qualified Hospitality Manager (QHM), Training course at The Egyptian Tourism Federation certified from the American Hotel and Lodging Association, Egypt
09/2005-01/2007
Training Courses preparation for Hotel and Restaurants in Cairo, Egypt
03/200303/2005
Training Manager, Helwan University Hotel.
06/2001-08/2001
Front Office Trainee, Ramsis Hotel Cairo, Egypt.
06/200008/2000
Food and Beverage Service Trainee, Maadi Hotel, Egypt.
07/1999-09/1999
Kitchen Trainee, Pyramisa Hotel, Egypt
IT Skills Opera Version 5 Microsoft Windows Microsoft Office XP, 2000, 2003, 2007, 2010 Personal Skills Teamwork Self-confidence Creative Have long-term vision Organised and systematic Languages Arabic------------------------- Mother language
Germany --------------- Fair
English----------------------- Fluent Personal Information Family Name
Sobaih
First Name
Abu Elnasr
Date of Birth
14-04-1981
Nationality
Egyptian
Marital status
Married (with two kids, a girl of five years and a boy of two and half years)
Publications Published International Monographs
Sobaih, A.E. (2011), The management of part-time employees in the Restaurant Industry: A case study of the UK restaurant sector, Saarbrücken, LAP LAMBERT Academic Publishing GmbH & Co. KG. Sobaih, A.E. (2011), Success through part-time employees, Saarbrücken, LAP LAMBERT Academic Publishing GmbH & Co. KG. Peer-reviewed International Journal Articles Sobaih, A.E., Ritchie, C. & Jones, E. (2012), Consulting the Oracle? Applications of Modified Delphi Technique to Qualitative Research in the Hospitality Industry, International Journal of Contemporary Hospitality Management. 24, 6, 1-32. Sobaih, A.E., (2011), Half Job – Half Training? Management Perceptions of Part-time Employee Training in the Hospitality Industry, Journal of Human Resources in Hospitality & Tourism, 10, 4, 400-420. Sobaih, A.E., Coleman, P., Ritchie, C. & Jones, E. (2011), Part-time Restaurants Employee Perceptions of Management Practices: an Empirical Investigation, The Service Industries Journal. 31, 11, 1749-1768. Sobaih, A.E., Coleman, P., Ritchie, C. & Jones, E. (2008), Part-time employees and service quality in the UK restaurant sector, the Hospitality Review, 10, 4, 63-69. Peer-reviewed International Conference Proceedings Sobaih, A.E., Coleman, P., Ritchie, C. & Jones, E. (2010a), the management of part-time restaurant employees: Implications for service quality, ICHRIE conference proceeding of ICHRIE
conference
in
San
Juan,
Puerto
Rico,
USA.
Available
from
scholarworks.umass.edu/cgi/viewcontent.cgi?article=1310&context [Accessed 16-08-2010]. Sobaih, A.E., Coleman, P., Ritchie, C. & Jones, E. (2010b), A good practice model for enhancing management practices with part-time employees in the UK restaurant sector, AsiaPacific CHRIE conference. This Paper will be presented at the Euro-CHRIE conference in Amsterdam, Netherland. Available from http://www.eurochrie2010.nl/publications/97.pdf, [Accessed 24-10-2010]. Al-Shaaibi, S., & Sobaih, A.E. (2010), Local Residents’ Participation in Tourism Development: A Case Study of the Wave Muscat Resort, Sultanate, This Paper will be presented at the Euro-
CHRIE
conference
in
Amsterdam,
Netherland.
Available
from
http://www.eurochrie2010.nl/publications/3.pdf, [Accessed 24-10-2010]. Sobaih, A.E., (2010), Part-time Employee Training Obstacles: Evidence from Restaurant Managers. Confernce proceedings of the 19th Annual CHME Research Conference 5th -7th May 2010. University of Surrey, Surrey, UK. Sobaih, A.E., Coleman, P., Ritchie, C. & Jones, E. (2009a), Part-time Restaurants Employee Perceptions of Management Practices: an Empirical Investigation, Full paper, Conference CD Proceedings of the 18th Annual CHME Research Conference, University of Brighton, Eastbourne. This paper was awarded the Best Paper for Full-paper in the Applied Management in the Hospitality Stream at CHME09 and considered for publication in the service Industries Journal. Sobaih, A.E., Coleman, P., Ritchie, C. & Jones, E. (2008b), The Impact of Part-time Employees on Service quality in the UK Restaurants Sector, Work in Progress paper, Conference Book Proceedings of the 17th Annual CHME Research Conference, University of Strathclyde, Glasgow, 819-824. This paper was awarded the Best Paper for Work-in-Progress for a Doctoral Student at CHME08 and considered for publication in the Hospitality Review Posters, Abstracts and Other Publications Sobaih, A.E., Coleman, P., Ritchie, C. & Jones, E. (2009b), Part-time Restaurants Employee Perceptions of Management Practices: an Empirical Investigation, Abstract, Conference Book Proceedings of the 18th Annual CHME Research Conference, Eastbourne. Sobaih, A.E., (2009a), Part-time Employees: Impacts on Service Quality in UK Restaurants. Research abstract and presentation in the conference proceeding of The First Annual Conference for the Egyptian Students in the UK and Ireland. Sobaih A. (2009b), The Impact of Part-time Employees on Service Quality in the UK restaurant Sector, An abstract, Academic Associate Symposium 2009, University of Wales institute,
Cardiff,
Llandaff
Campus,
Western
http://www.uwicresearch.co.uk/client_files/Academic %20Associates/aas2009_proceedings.pdf, Accessed 190609
Avenue,
From:
Sobaih A. (2009c), The Impact of Part-time Employees on Service Quality in the UK restaurant Sector, Research Poster, Academic Associate Symposium 2009, University of Wales institute, Cardiff, Llandaff Campus, Western Avenue. Sobaih A.E. (2008), Managing Service Quality: The Issue of Part-time Employment in the UK Restaurant Sector, Research Poster, Cardiff School of Management, University of Wales Institute, Cardiff, Colchester Avenue Campus. National and International Awards Research Student of the Year (2010) from the Egyptian Educational and Cultural Bureau, London, UK Best research paper presented in the International Council on Hotel, Restaurants, Institutional Education (ICHRIE) Conference (2010), San Juan, Puerto Rico, USA. Best research paper presented in the Council on Hospitality Management Education (CHME) Conference (2009), University of Brighton, Eastbourne, UK. (Re-published in the Service Industries Journal) Best research paper presented in the Council on Hospitality Management Education (CHME) Conference (2008), University of Strathclyde, Glasgow, UK. (Re-published in Hospitality Review)