have the symptoms of COVID

Saving your business money

At Henry Schein, we’re always looking for ways to help our dentists get access to great value and pricing. The past few months have been particularly challenging for dentists, and we’d like to highlight an exclusive cash back insurance offer for Henry Schein360 members from our partner at Experien Insurance Services (Experien). This offer includes:

• Life insurance • Income protection insurance • Business insurance • Dental professional indemnity insurance

WHY USE EXPERIEN?

Experien are specialist insurance brokers to dentists. Whether you’re looking for new cover or wishing to review existing cover, they’ll be able to find you the most cost effective solution. Many dentists simply switch to Experien due to their hands-on support at claim time.

CASH BACK OFFERS

Available to Henry Schein360 Members New Experien clients or existing clients using Experien for additional services – receive up to $500 cash back Existing Experien clients – receive a cash back from Experien or a Henry Schein credit annually

Click here for more details on the offers

Henry Schein360 DENTAL PROFESSIONAL INDEMNITY INSURANCE Don’t wait for your policy anniversary, you can switch insurers at any time! Experien offers dentists access to competitive cover through a large Australian insurer, CGU Insurance. With renewals coming up in June, this is an ideal time to consider another option that has no mandatory association fees.

Their advisers are there to support you

Experien’s service model allocates you a personal insurance concierge giving you access to:

Tailored coverage specific for you and your practice. Support during the claims process Access to an experienced national dento-legal team Access to a panel of your peers.

Dental Professional Indemnity Insurance

Don’t wait for your policy anniversary, you can switch insurers at any time! Experien offers dentists access to competitive cover through a large Australian insurer, CGU Insurance. With renewals coming up in June, this is an ideal time to consider another option that has no mandatory association fees. For more on Experien’s services, register your interest here or email them info@experien.com.au For more on Experien’s services, please register your interest via their website (https://www.experien.com.au/) or email them at info@experien.com.au.

Their advisers are there to support youExperien’s service model allocates you a personal insurance concierge giving you access to:

• Tailored coverage specific for you and your practice. • Support during the claims process • Access to an experienced national dento-legal team • Access to a panel of your peers.

Life insurance services are provided by Experien Insurance Services Pty Ltd (EIS) ABN 99 128 678 937. EIS is a Corporate Authorised Representative (No. 320626) of ClearView Financial Advice Pty Limited ABN 89 133 593 012 AFS Licence No. 331367. General insurance services are provided by Experien General Insurance Services Pty Ltd (EGIS) trading as Experien Insurance Services ABN 77 151 269 279 AFS Licence No. 430190. Financial advice services are provided by Experien Financial Services Pty Ltd (EFS) ABN 32 631 346 757. EFS is a Corporate Authorised Representative (No. 001274354) of ClearView Financial Advice Pty Limited ABN 89 133 593 012 AFS Licence No. 331367. The information provided contains general information and does not take into account your personal objectives, financial situation or needs.It is important, before deciding whether to act on any of the topics that you consult a licensed or authorised financial adviser if you require financial advice that takes into account your personal circumstances. You should read the Product Disclosure Statement before purchasing any financial product. Life insurance services are provided by Experien Insurance Services Pty Ltd (EIS) ABN 99 128 678 937. EIS is a Corporate Authorised Representative (No. 320626) of ClearView Financial Advice Pty Limited ABN 89 133 593 012 AFS Licence No. 331367. General insurance services are provided by Experien General Insurance Services Pty Ltd (EGIS) trading as Experien Insurance Services ABN 77 151 269 279 AFS Licence No. 430190. Financial advice services are provided by Experien Financial Services Pty Ltd (EFS) ABN 32 631 346 757. EFS is a Corporate Authorised Representative (No. 001274354) of ClearView Financial Advice P Limited ABN 89 133 593 012 AFS Licence No. 331367. The information provided contains general information and does not take into account your personal objectives, financial situation or needs. It is important, before deciding whether to act on any of the topics that you consult a licensed or authorised financial adviser if you require financial advice that takes into account your personal circumstances. You should read the Product Disclosure Statement before purchasing any financial product.

Saving your business money

While dental practices are returning to work in some way or another, we’re probably having flashbacks to earlier in the year when we had no idea about Covid19. Such a wonderful ignorant bliss we lived in. Now as we move towards the middle of 2020 it is reasonable to want to push our practices to be the same as they were before. To perform the same number of treatments, the same surgery utilisation, and of course the same revenue. Realistically what tools have you got allowing quick and easy access to this information? The Practice Analysis Report allows practices to compare practice performance over your desired timeframe. For example, you can compare your practice performance in Q1 against Q2 and Q3. Using the Practice Analysis Report at regular intervals during 2020 it will allow you to understand how well your practice has recovered and allow you to identify areas of improvement to work on as a team. These are the recommended report parameters: • January – March (pre-Covid19) • April – June (during level 3 restrictions) • July – September (post level 3 restrictions)

*This table provides information as to how much your practice has been utilised.

Download a copy of an Example Practice Analysis Report

Surgery Utilisation

Hours Practice Open Surgery Availability (Hours) Working Hours Surgery Utilisation % Un-Utilised Hours

Potential revenue increase

Monthly

158 316 154

162 $85,887 49%

Annually

1896 3792 1853

1939 $1,030,649

GRO RECOVER THRIVE

Testimonial

“It gave us a heads up on what areas we were potentially under performing in and had missed revenue We are really looking forward to seeking out the assistance of the Henry Schein Practice Analysis Review again in another 6-12 months” Edward Butler – Victorian Dental Group

Special Offer: All Henry Schein360 members can access three Practice Analysis Reports in 2020. You can choose the time period or use ours as your baseline. Want to get started? Complete this form and your Territory Manager will contact you.

HR Solutions

Whether you’ve got your team returning to the practice, or recruiting new staff, these tips are a great starting point.

01

Recruitment Complete in-depth Phone

Interviews Utilise video conferencing for short listed candidates In Practice interviews for only final candidate

03

Documentation Ensure HR Policies and procedures are up to date and appropriate Ensure contracts are all up to date for new and existing staff Introduce a mental health policy and appoint a team member to regularly check in with everyone

05

Communication Communication

Maintain consistent communication Engage individually and as a team to relieve anxiety Be empathetic and provide support Set and clearly communicate achievable goals and expectations

02

Health & Safety Health & Safety

Manage health and safety obligations e.g. social distancing for all at the practice Be clear of expectations for health and safety with team members Develop, consult and share risk assessment strategies for COVID-19

04

Infection Prevention & Control

Infection Prevention & control

Ensure all team members are trained appropriately Update your Policy and Procedure Manual, make them robust Implement a Quality Assurance Program

What happens next?

In the words of Stan Bergman, Chairman of the Board and Chief Executive Officer: “At Henry Schein, we have no doubt that the demand for dental and office-based medical services will rebound once the coronavirus passes. Henry Schein intends to be there for you on that day and all the days leading up to the full resumption of care, now and in the future. We ask you to rely on us, and we are committed to living up to that promise during this pandemic. Thank you again for relying on Henry Schein.”

Click here to view the full video

Information and links

There is lots more information on the Henry Schein International Coronavirus resource centre with links, checklists, and useful information, updated daily. click here