One Schein Brochure by HenryScheinUK

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EVERYTHING DENTAL Rely on us. At Henry Schein we take care of everything dental to help our customers provide excellent care to their patients. Since our beginnings in 1930s New York, we have been committed to delivering products and services that our customers can rely on. That’s what we stand for. As you would expect from one of the leading UK suppliers of premium materials and equipment for both practices and laboratories, we offer a wide-ranging portfolio that covers every aspect of dentistry. From equipment and materials through to predictable implant solutions and the latest handpieces, as well as essential cleaning and decontamination products. We also have expert teams ready to help with surgery design, installation and post-sales training, and we offer ongoing customer service and flexible finance options to support new purchases.

PRACTICE PINK We continue to support the fight against cancer with our annual ‘Practice Pink’ campaign where a percentage of sales from our Practice Pink products are donated to Cancer Research UK.

As the power of digital technology has a growing influence on every aspect of our lives, we want to ensure that we keep pace with these advancements, and we have embraced a wide range of innovative solutions that benefit you and your patients. The latest digital dental equipment for practices and laboratories works hand-in-hand with our fully integrated business software that is revolutionising patients’ experience and boosting practice performance, and our experts are available to support you through your digital journey, from beginning to end. As your business grows, we have the strength and flexibility to grow with you, giving advice around the buying and selling of practices, dental team recruitment, financial products and services and providing access to a wide spectrum of additional services supplied through our Business Solutions partners. We want to support your special interests and career aspirations and have developed an enriching programme of educational opportunities available via Henry Schein Education, which both informs and inspires. The Henry Schein family is bound together under the umbrella of our Henry Schein Rewards customer loyalty programme. Thousands of customers are already benefiting from Rewards and we invite every practice and laboratory to join the programme for free and reap the full benefits of your relationship with Henry Schein.

Read on to discover more.

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Patient First!

Creative Environments

Begin a practice success journey

Tailor-made surgery solutions

The Heart Of Your Practice

Go Digital Following your digital pathway

The latest in treatment centres

See For Yourself

Our Digital Stars

Scanning And Milling

Handpieces For All

See our innovative products in action. Book an appointment in our showroom.

See our range of chairside scanners, milling machines & 3D printers.

The key to single visit dentistry

Top-quality handpieces and turbines for every specialty and budget

A Firm Hold Of Implants

Help With Hygiene

Ordering Made Easy

Reliability As Standard

Keeping your staff and patients safe

Online ordering at your fingertips via our new-look website

Everything delivered on time and to specification, every time

Predictable solutions you can rely on

16 Need Finance? No Problem

17 End-To-End Care

Financial products and services for dental professionals

Knowledge Is Power The power of learning from Henry Schein Education

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EXACT – the key to a seamless patient experience & becoming a topperforming practice

Expanding or selling? MediEstates is ready with our expert team of consultants

henryschein.co.uk

Checking Your Vital Statistics

Recruitment Problems Solved

The secret of business acumen and marketing know-how

Making the search for your perfect team effortless

Business Solutions

‘Doing Well By Doing Good’

Essential services from our Business Solutions Partners

Giving something back to the communities within which we work

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Rewarding your loyalty

Automated Recalls & Reminders Online Booking

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PATIENT FIRST! The patient’s interaction with a practice starts even before they step through the door. This is where your practice success journey should also start - and with the help of Software of Excellence, it can. Using the software and business tools within EXACT you can now streamline the whole patient experience: • Online booking - meet patient demands for convenience and immediacy. • Automated recalls and reminders – by text, email or letter ensuring patients remember their appointments and so reduce FTAs. • Pre-appointment forms – sent automatically to the patient’s smartphone, completed and submitted directly to the patient’s file. Simple. Fast. Effective. • Self-scan check-in – no more queuing at reception. Patients scan their QR code and then wait to be called.

softwareofexcellence.co.uk

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CREATIVE ENVIRONMENTS The environment in which you work is essential for the morale of the whole team, but a comfortable and welcoming practice also instils patient confidence.

Rewarding your loyalty

Although practices vary in size and style, it’s always possible to have professionally designed surgeries and reception areas. Henry Schein has years of experience designing tailor-made surgery solutions, including planning, supply and installation.

henryschein.co.uk

VISIT

DESIGN

CHOICE

An equipment sales specialist visits the practice to discuss your needs.

Our design team gets to work planning the optimum layout using the latest CAD software.

Choose your treatment centre from our wide range of the world’s leading manufacturers.

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4 INSTALLATION

Our manufacturertrained engineers install your equipment smoothly, even in difficult-to-access dental practices.

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TOP TREATMENT CENTRES FOR 2019

Anthos

A-Dec

Dentsply Sirona

5 TRAINING Training is provided following handover of your beautiful new surgery.

NOW YOU’RE READY TO GO!

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WOODSIDE DENTAL PRACTICE

TREATMENT ROOM REFURBISHMENT

BY HENRY SCHEIN DENTAL

Belmont

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DAVID COX BDS MSC

Practice Principal and co-founder of Cox & Hitchcock Dental Group, tells us why only the best is good enough when it comes to practice refurbishment.

One of the most important aspects of extending a working dental practice is in the planning to keep disruption to an absolute minimum. We wanted the whole project to be done to the highest possible standards and that’s why we called on some of the best dental build experts and suppliers in the business, including Henry Schein Dental, to bring our plans to fruition.

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I was involved with the project the whole way through, but the really hard work came from our architects, builders and Henry Schein Dental. Despite it being a lengthy project everything went according to plan, the practice remained open for business throughout and we are absolutely delighted with the final result and better still, our patients love it too.

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A WORD FROM HENRY SCHEIN ROBERT MAXWELL (MAX) EQUIPMENT SALES SPECIALIST Henry Schein Dental has been involved with this project from the start. Working with the architects, we produced the necessary drawings, and working alongside their builders creating layouts bespoke to their requirements. My job was to oversee that everything was right with the installation of the services, flooring and cabinetry along with the handover of the equipment to ensure they understood exactly how everything worked. The building work took well over a year to complete and having worked in the industry for 34 years this is one of the best practices I’ve ever been involved with.

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Rewarding your loyalty

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THE HEART OF YOUR PRACTICE More than just a dental chair, a treatment centre is the centrepiece of your surgery and your choice sets the tone for the whole practice. Henry Schein has experience with all the world’s leading brands, and our experts can help guide your decision so that the investment you make is one you’ll never regret. Intraoral cameras, high definition screens, even media systems to keep patients entertained during longer procedures are now fast-becoming 'essential extras’. Talk to our product specialists to find the right treatment centre for you. We’ve got you covered. Equipping your surgeries with the most appropriate equipment and latest technology gives you the tools to ensure that patients are receiving the best possible treatment. Our Henry Schein Equipment Specialists are real experts in their area and can give you all the support you need to keep running smoothly. We provide maintenance contracts for both analogue and digital equipment and our team includes product specialists and service engineers who provide routine servicing, cover emergency callouts, and provide training. Equipment Servicing. We have a dedicated team of over 50 people ready to provide a range of comprehensive cover options, giving you peace of mind and minimising the cost of any unexpected breakdown. We are always here to help, simply call 029 2044 2806.

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GO DIGITAL Digital technology is changing the face of dentistry. As patients become more aware of its capabilities, so the demand for digital procedures will increase. Henry Schein Dental is at the forefront of the digital transformation and we want to support you through your digital journey. Whether you are at the beginning of this exciting voyage of discovery or have already taken your first steps, we can help to future-proof your practice and ensure your team has the tools and knowledge to provide an outstanding level of care that will meet patients’ changing demands. With the latest hardware and powerful software from Dentsply Sirona, 3Shape and Ivoclar Vivadent we have the widest range of digital innovations available - all from one trusted supplier. Our education and training programme will help you get the most out of your digital investment.

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SEE FOR YOURSELF

We can arrange a personalised demonstration of any equipment. Simply visit your nearest Henry Schein Dental Showroom. To book, please contact: Cat O'Neill on 01634 877 599 or email: cat.o'neill@henryschein.co.uk

MANCHESTER

ICE, 24 Furness Quay, Salford Quays M50 3XZ

DUBLIN

Unit 61a Longmile Centre, Longmile Road, Dublin 12, Ireland

CORK

Unit 502 Euro Business Park Little Island, Cork T45 AX63

GLASGOW

Westpoint, Marchfield Drive, Paisley PA3 2RB

Rewarding your loyalty

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CARDIFF

3 - 7 Columbus Walk, Cardiff CF10 4SD

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OUR DIGITAL STARS

PRIMESCAN

TRIOS 4 WIRELESS

INTRAORAL SCANNER

DIGITAL IMPRESSION SYSTEM

• •

• • •

• •

Data transfer to laboratories instantly. Processes more than 1,000,000 3D points per second. Stainless steel, sapphire glass or autoclavable sleeves. Modern feel with touchscreen and touchpad for perfect ergonomics.

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•

Multi-touch screen. Wireless as well as wired scanner. Internet connectivity and integrated high-performance computer optimised for 3D scanning. Designed for easy movement between treatment rooms.

Rewarding your loyalty

FORM 3 3D PRINTING SYSTEM •

•

Consistent printing: a parabolic mirror ensures that the laser prints perpendicular to the build plane, ensuring uniform print quality across the entire build platform. Faster than ever: a high frequency galvanometer offers precise control and high speed.

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SCANNING AND MILLING The key to single visit dentistry. The ultimate digital workflow brings single visit dentistry to life by enabling dentists to scan, design and then mill restorations in the practice while patients wait – turning what was sometimes a two-week process into one that can be completed in around two hours! CEREC® is the world’s leading chairside solution. This fully integrated system puts dentists in complete control of the restorative process, meeting patients’ demands for faster, more immediate results.

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HANDPIECES FOR ALL

A FIRM HOLD OF IMPLANTS

The tools for excellent dentistry.

Predictable solutions you can rely on.

BA International offer a wide range of handpieces and small equipment as well as an excellent repair/maintenance service. Henry Schein also offers a full selection of handpieces and turbines from all other leading manufacturers, so there is something for every specialty and budget.

For those placing implants, and those considering introducing dental implants, BioHorizons is our long-established implant provider. They offer a comprehensive portfolio of implant and biologic solutions as well as a wide range of education and business support.

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Discover the tools that can help you make an imprint on your patients’ lives.

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HELP WITH HYGIENE Decontamination in healthcare environments is crucial. Not only for the health and well-being of staff and patients, but also for compliance. Working with partners that are leaders in the field, we offer equipment, consumables, education and training across the entire field of infection prevention.

Rewarding your loyalty

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ORDERING MADE EASY Ordering is easy with our new-look website. Featuring a more intelligent search facility, streamlined categories with enhanced images, personalised shopping lists, special offers and Henry Schein Reward points on consumables and small equipment, Henry Schein Dental’s new website makes ordering simple and streamlined. Be in control of your finances with our budget and finance system. If you need a little extra help and advice, the UK’s largest field sales team is always available to lend a helping hand.

Henry Schein Rewards. Henry Schein Rewards is our flexible customer loyalty programme which is totally free to join. Rewards Members gain points for every pound they spend across the whole Henry Schein portfolio, including materials, equipment, education and a range of services. Software of Excellence’s EXACT software and modules also attract Rewards points and now, Members can redeem Rewards points in the form of vouchers to spend with MediCruit. Members also have exclusive access to a variety of monthly and quarterly offers plus discounts on Henry Schein events. To enrol visit hsdrewards.co.uk

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RELIABILITY AS STANDARD Everything delivered on time and on specification, every time. When it comes to patient treatment, dental teams want to know their chosen supplier will deliver products and materials on time, on budget and to specification. With over 50,000 products always on the shelf, Henry Schein delivers. We cover every dental speciality - ortho, endo, perio, surgical, implants and more, including both private-label and products from the world’s leading manufacturers.

Over 99% of all orders from Henry Schein Dental are delivered next day.

NEED FINANCE? NO PROBLEM If you’re looking to expand or refurbish your practice. For those who need some extra financial help, Henry Schein Financial Services provides support for dental practice finance, along with asset finance and dental insurances across the UK. To find out more, visit hsbusinesssolutions.co.uk.

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END-TO-END CARE The key to a seamless patient experience & becoming a top-performing practice. EXACT from Software of Excellence has been developed to help practices integrate more efficient processes that drive business performance. From tracking UDAs to monitoring recall rates EXACT automates many essential tasks and tracks KPIs so that you know when you are on target or falling behind your benchmarks. EXACT’s marketing functions enable you to seamlessly connect with patients and assess the effectiveness of your marketing campaigns so you can ensure resources are being used effectively. For every part of your practice EXACT ensures best quality, end-to-end patient care.

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Rewarding your loyalty

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CHECKING YOUR VITAL STATISTICS The secret of business acumen and marketing know-how. Software of Excellence is more than just a dental software company. Our software will give you the technology that you need to automate your end-to-end customer service. However, this is just the beginning. All of our customers can take part in our hugely successful Customer Success Programme. The initiative is included as part of our service to you. It is designed to help you unlock the full potential of your practice: maximising your usage of the software and the return on your investment in our products. This one-to-one business consultancy service helped participating practices grow their private revenue by an average 55% in the first year on the programme and 96% of participants hit their UDA targets in the year ending April 2019. How does it work? Every participating practice is assigned a consultant. This consultant will regularly call you to identify opportunities within your practice, set realistic targets and help you monitor and achieve your goals. They will also share best practice advice based on our research and experience working with over 6000 practices in the UK. Our aim is to help you streamline your workload, improve your customer communication and free your time from admin so you can focus on what is really important – giving your patients excellent oral care.

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RECRUITMENT PROBLEMS SOLVED Making the search for your perfect team effortless. Making sure your practice always has the right staff cover to service the needs of your patients can be a challenge. MediCruit is the largest dental recruitment company in the UK and has over 70,000 pre-screened dental professionals on their database looking for full-time, part-time, permanent and locum work. A nationwide reach and an in-depth knowledge of the dental recruitment market puts them in the best position to find your ideal candidate. Add to that the convenience of being able to call them out of surgery hours and carry out research and shortlisting anytime on their online database, it really couldn’t be easier.

medicruit.co.uk

KNOWLEDGE IS POWER The power of learning from Henry Schein Education. Education is the key to delivering the best patient care and having the expertise to provide the latest innovative services. Henry Schein Dental’s education programme is designed to help the whole team achieve more through the power of learning and with hands-on and online courses available, there is an education platform to suit everyone’s needs. So whether you need to brush up on decontamination or learn a new technique such as laser dentistry - Henry Schein Education has something for you.

hsdeducation.co.uk

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Rewarding your loyalty

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Whether you’re looking to buy your first practice, expand your portfolio, plan your future exit strategy or looking to retire, MediEstates can help you. Covering every element of practice sales and purchases, MediEstates is one of the longest established brokers in the UK and as such our consultants have a wealth of market knowledge and insight, ready for you to tap into. With the addition of CQC assistance, our team is expertly equipped to guide you through every part of the transaction for both buyers and sellers. Did you know that to maximise your revenue potential you should be valuing your practice at least 5 years before you plan to sell/exit?

mediestates.co.uk

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Essential services from our Business Solutions Partners. Often practices need help from dedicated specialists in order to grow their practice, either through increasing revenue or decreasing costs. Business Solutions is a network of recommended companies that Henry Schein recognises as offering excellent products or services. Covering a diverse range of essential services our Business Solutions Partners can help with reducing the cost of surgical waste management, debit and credit card payments as well as help with patient finance, consultancy, marketing and recruitment services, property maintenance and training.

hsbusinesssolutions.co.uk

Rewarding your loyalty

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DOING WELL BY DOING GOOD Giving something back to the communities in which we work. At the heart of Henry Schein is a company that cares deeply about the communities in which we operate. Henry Schein Cares is our global initiative working to foster, support and promote dental, medical and animal health by helping to increase access to care in communities throughout the world. In the UK, Henry Schein Dental supports a number of nationwide charities including Bridge2Aid, DentAid & Cancer Research UK and regularly volunteers to help several smaller and lesser known local charities raise funds. Our loyalty programme also offers an opportunity for customers to donate their points to their choice of charity.

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Read on to discover more.

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0800 023 2558 | info@henryschein.co.uk | henryschein.co.uk