48
Company spotlight
August 2022 Dentistry.co.uk
Transform your business
We hear about how Henry Schein is supporting the Smile Clinic Group and the crucial role it has played in the business’s momentous transformation
With 12 clinics across the south east – and more in the pipeline – the last few years have seen the Smile Clinic Group grow from strength to strength. Jin Vaghela, Jit Vaghela and Kish Patel, its three founders, have opened up about how Henry Schein has proved essential to the running of their business. Jin described their assistance as ‘fantastic’ when it comes to purchasing new practices. ‘As we’ve grown now to 12 sites, our vision is to grow even further,’ he said. ‘To do that, we need practices, and there are some amazing agents out there who we work with. ‘One of them is MediEstates. They’ve been fantastic. ‘We work closely with them – they send us practices and organise the viewings as well. ‘Something happening in dentistry at the moment, as we all know, is challenges with recruitment. ‘We work closely with MediCruit, so if there are any issues or shortages of staff, the team at MediCruit has been amazing.’ Jit added: ‘The collaboration with Henry Schein from the beginning was fantastic. The support they provided our team has been incredible. ‘They integrated really well with us as directors and managers and brought in Software of Excellence, which has been really transformational in how we operate.’
Another level
Kish adds that they have also assisted Smile Clinic Group on the investment side of the business. ‘Henry Schein has been instrumental in helping us grow the business – not just from a stock and ordering side, but also from investing in our site,’ he said. ‘We’ve bought four CBCT scanners and multiple chairs. It’s been a seamless transition, all the way from ordering and right up to the installation. But also, from the financial side. As you can imagine, it’s a huge investment, and it required no deposits.’ Kate Battrick is a field sales consultant for Henry Schein who looks after the entire Smile Clinic Group. ‘I was introduced to the guys about five years ago through Mark Knight, a practice manager over in Norfolk,’ said Kate. ‘I really had to demonstrate the value that I could add to the group. Ultimately, it was down to them to embrace everything that we were able to do for them, which they’ve done really well. ‘There were four practices and now there are 12. It’s great to see how they’ve grown. ‘From my point of view, working with such an energetic group is really exciting. ‘Newly acquired practices are often very reticent and nervous about change. I’m able to go in and explain to them that not only will the group invest in the practices, but they will invest in the team as well.
The support they provided our team has been incredible
Jin Vaghela
Jit Vaghela
‘I can say that hand on heart, as I’ve witnessed it over the years. ‘They’ve transformed practices and really lifted them to another level. It’s great working with them and I feel the trust is mutual. I trust them and they trust me, and they depend on me. ‘But having the support of other parts of the business, Medi and Software of Excellence, has been instrumental in the growth Kate Battrick of the business.’
With you every step of the way
Henry Schein understands there are many pressures of running a dental practice that can occasionally take you away from focusing purely on your patients.
Kish Patel
solutions.
That’s why Henry Schein has a vast array of services and solutions combined with expert sales consultants to help guide you and transform your practice. There’s no need to ‘shop around’ for services and
From practice management software and recruitment to financial services and products to grow private revenues and business income, Henry Schein can introduce you to partners who can offer relevant expertise at every step of your journey, all through one dealer. To see how Henry Schein Dental can transform your business, please visit www.hsdental.co/transform.