϶Issue 30϶June϶2010
ᔐࡼݡᆰ CEOďs Greeting
» ۾໐ࡴࣗ 2
ႊቤᆫ ڔڻᒦਪࣃူ્
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ႊቤᆫ ଜᓤᏭᒔĖڔėෂီ
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ႊቤᆫ KITS ᒦਪቤᔝᒅଦ৩ተ߅
12 ۦୋग़࠭ෟᴊ߲ 15 ્ਈᓖ ፙၺႈᏎ ঢऍૄۨ Ė߄ज़ėᏭᒔᓍ ܠ/ Editor-in-Chiefǖ ᐽर Eva Zhang Telǖ021-50590088*3176 E-mailǖtalkingshop@b-and-qchina.com ଐ&፝ၮ / Design&Print ǖ တ൫ڤട፝ၮపଆᎌሢႊLj Shanghai SMARTCOMM Printing Co., Ltd.
Dear Colleagues, As we get close to the half way point of the year, I think it is a good time for us to stop and reflect on our performance so far. Some things that I think we can be proud about as a team: • We are performing ahead of our budget. • We have some great plans in place for our product range. • We have developed an exciting new format which will go into trail in our Zhabei store - based around inspiring our customers and making it easier for them customers to buy. • We have taken time to review the performance of our T stores, see what is working and amend our plans going forward. • We have reduced some of our pricing. • We are controlling our costs better. • We have created a financially viable business. I had an opportunity recently to present these improvements and developments to the Kingfisher Board and on the back of this they have agreed to restart their investment in B&Q China. This is a really positive message for us as once again they are seeing our business as an opportunity rather than a problem. The second half of the year will see us face an uncertain market, there is a lot of speculation about what will happen in the housing market and the recent changes in legislation seem to have already had an impact. It is at times like this that we have to make a choice; follow the trends in the market or make our own luck by increasing our market share. Even if the market reduces dramatically, it is still huge and so don't let this distract you, there are still many opportunities for us to capture sales. So what sort of things will we do? • Further improve our prices, the Commercial team have a plan to achieve this and are working to make this happen. • Improve our marketing both inside and outside of the stores. • Better in store execution, the differences I see between our best and our worst stores is too big. • Improve our service. • Remove complexity from our business. Great retailers do things very simply. • We have to ensure that every single one of us does our job to the best of our ability and with full commitment. Which leads me nicely to my final point. In the first half of the year, nearly 250 people received a promotion in B&Q China. The opportunity is there for us all as a business and as individuals, we just have to work hard to achieve it. Thank You!
Loic Dubois
ᆡ༫ࡼڐᄴူLj ᓞዛମۍฤ૾ਭབྷLjᑚᑵဵጙৈੑဟ૦ᓘ ᔗૄ৻ጙሆႊᒗஙࡼጓă ᔫᆐጙৈᅍࣩLjᆸሯᆸඣ።কᆐጲሆࡼ߅ऎ ୦ڣǖ • ᆸඣࡼጓܭሚި߲ᎾႯă • ᆸඣᑣ࣪ᆸඣࡼޘອອಢᒜࢾ೫༓ᎌೆࡼଐ ચă • ᆸඣጯளఎख೫ጙৈᑩॐཽቦࡼཝቤෝါLj ૾Ᏼᐚ۱ࢢቲޞ၂ᑚጙෝါ᎖૮खᆸඣ৻ఱ ࡼഉঢૺৎܣ᎖৻ఱኡ৪ޘອă • ᆸඣૄ৻೫ጯখᐆඡࢢࡼጓLjཀྵཱྀ೫ੑࡼ ऱሶ݀ࢯᑳ೫ᒄઁࡼଐચă • ᆸඣଢ଼ࢅ೫෭ቋອࡼଥৃă • ᆸඣৎੑ఼ᒜ೫߅۾ă • ᆸඣࠎᐆ೫ጙৈᎌᔗ৫ݤᇗᑽߒࡼጓᇗă ᔢதLjᆸᎌ૦્ጯᑚቋݛਜ਼खᐱሶ࠾ॕૹ ᅍࣃူ્ۨসLjፐࠥჇඣጐᄴፀ೫ᒮቤ࣪ڔڻᒦ ਪቲᄾᓾăᑚ࣪ᆸඣႁဣᏴဵጙৈੑሿᇦLjጐ Ᏻጙࠨᑺී೫Ⴧඣ᎒ڳᆸඣࡼጓᇗ၁ᔫጙৈ૦્Lj ऎဵݙጙৈᆰᄌă ሆۍฤLjᆸඣჅገෂࡼဵጙৈݙཀྵࢾࡼှޝLj ळޘှޝጞ્ᎌ੪ࡍࡼ݆ࣅLjᔢதਪଜ߲გࡼ ጙᇹᑣ࣪ळޘှࡼޝजਖࣅܤ႒ઃጯᎌჅ፬ሰă ᏴᑚዹࡼဟరLjᆸඣݙࡻݙᔫ߲ኡᐋǗৌᓹှޝཋ ဴखᐱથဵᄰਭᄋဍᆸඣࡼှ॑ޝऄᐐଝᆸඣ߅ ࡼభถቶă૾ဧᑚৈှ߲ޝሚ೫ࡍਖෝሆઘLjࡣ ᑚৈှޝጞᎌᓹࡍࡼ༅ೆLjჅᎌݙገཱུᑚቋဧ ฝॊቦLjᆸඣ྆ᎌ੪ࣶభጲᄋሾ၉ࡼ૦્ă ᆸඣኊገݧནጲሆࡅဗǖ • ጙݛখ࿖ᆸඣࡼଥৃLjᇗݝᅍࣩᒜࢾ ဣሚᑚጙࡼܪଐચ݀ܤᆐሚဣă • ᄋဍඡࢢดݝਜ਼ᅪࡼݝှޝ፦ሾݽă • ᄋඡࢢࡼᒊቲೆLjᆸඣᔢੑඡࢢਜ਼ᔢތඡ ࢢᏴᒊቲೆࡼތፊऻࡍޟă • ᄋဍᆸඣࡼ৻ఱॲᇗă • ᆸඣࡼጓᇗછथᆐ଼ăᎁኅࡼഃ၉ጓ࣒ ဵ଼Ꮵᔫಯă • ᆸඣገཀྵۣᆸඣඛጙৈ્ཽ࣒ᆸჅถĂߠ ॊᄾྜྷᆸඣࡼᔫă ᔢઁᆸሯႁࡼဵLjᏴஙฤࡼۍฤLjᎌத250 ᏋᏴڔڻᒦਪࡻࡵ೫ဍăᇄ൙ဵႊથဵৈ ཽLj૦્Ᏼዛ༄ăᆸඣኊገไೆᔫࡉࡵ ܪă ቝቝƽ
ࣛ݇ખ
ႊቤᆫ Talking Business
ڔڻᒦਪE-ࢯއࣅ B&Q China E-Survey Launching
Đ
ฝቧྀฝࡼᅍࣩ൮Ǜฝ࣪᎖ႊࡼᆚᎌቧቦ൮ǛฝᏴᔫᒦࡼ
ቋऱෂથኊገଖኚᄋăᄰਭྜྷዐჅཀྵࢾࡼਜ਼Ꮛᔫঢ၊ሤਈࡼ17ৈਈ ᆰᄌLjᆸඣభጲᎌڔڻຶހᏋࡼጓࣞLjጲૺᎧሤਈࡼܪ ஜමೊᇹLjᒦ۞౪ᏋۣഔࣞĂᔫൈĂ፪ಽቶĂఱઓᄾྜྷࣞጲૺڔཝቶă ᑚቋᆰᄌથถ৫ຶހഌࡴᑗĂளಯਜ਼Ꮛࡼ፬ሰೆă
࢛၊ࡵᒮ၁೫൮ǛđĐ 5.1 đલᒲጙਭLjႊᔐݝਜ਼ཌᎮێ
ৢއࢯࠨ۾ਜ਼Ꮛᔫঢ၊ሤਈࡼ17ৈਈᆰᄌLjᄰਭᏴሣࢯއተါ
၀ᐽᄣ߲೫ᑚዹታࡼۨLjĐݬᎧE-ࢯއLjႁ߲ቦಱજđLj
ቲ݀༦ݧᅲཝพᒜ ĊĊ૾Ꮛࡼৈཽࡊۻښዏৃۣමăጙࡡއࢯࠨ۾ᅲ
ڔڻᒦਪ E- ࢯއ၅ࠨࣅLjᑚဵڔڻᒦਪཽೆᓾᏎݝᆐᔐݝਜ਼ཌᎮێ
߅LjᆸඣোဣଔࡼࢯއஉਫݧནܘገࡼቲࣅᄋᆸඣࡼጓࣞLjᑚቋቲ
၀ࡼཝᄏᏋጲૺࢢࢢᔐڔࡼጲ೫ஊᏋᏴڔڻᒦਪࡼᔫঢ၊
ࣅݙஞถ৫ᄋᔫൈĂዸৎࡼᏋᄾྜྷࣞĂᄋဍᎁኅᏋࡼۣഔࣞጲ
ᆐᓍᒒࡼᏋࢯއă
ૺখ፪ಽቶLjᄴဟથถଢ଼ࢅᔫ߅۾ă
ᔫᆐጙଜጓLj፱ᎌጙৈጓࡼᅍࣩLjᏋᆐ೫ဣሚጓܪऎৢᄴไೆ ᔫLj࣪ᆸඣᒗਈᒮገăއࢯࠨ۾ᒘೆ᎖खሚᆸඣᏴቋऱෂܭሚࡻੑLj
ᄌ/No. Q1 Q2 Q3 Q4 Q5 Q6 Q7 Q8 Q9 Q10 Q11 Q12 Q13 Q14 Q15 Q16 Q17
ऎ༦LjEࢯއጐ݀ऻጙࠨቶࢯއLjऎဵඛങৈᏜఎᐱጙࠨLj݀߅ᆐᆸඣ ጓĂᅍࣩĂளಯĂᏋࡼᒮገಯă
ᄌ/Question ᔐᄏऎዔᆸ࣪᎖Ᏼڔڻᔫঢࡵ൸ፀ Overall I am satisfied with B&Q China as a place to work ᆸ੪༹ߺ೫ஊᔈஙฤࡼᔫܪ I am clear about my objectives for the year ᆸ፱ᎌ߅ࡉ߅ᆸࡼᔫܪჅኊገࡼጙ༤ᓾᏎ I have everything I need to successfully deliver against my objectives ᆸࡻᆸࡼᓍਈቦᆸࡼৈཽ༽ౚ My manager cares about me as a person ᆸࡻᆸࡼᓍਈᓖᆸࡼᒆጓखᐱ My manager is interested in my development ᆸࡼᓍᏒፀઔဟମᏴᆸᔪ߲߅ဟཱྀభᆸ My manager takes time to recognize me when I do good things ᆸᏴᔫᒦࡼ࢛/ፀ၊ࡵᒮ၁ My opinions at work count ᆸ੪༹ߺ೫ஊႊ༄ࡼऱሶ I am clear about the direction the business is heading in ᆸᎌቧቦࢢখᐆଐચถ৫൸ᔗ৻ఱࡼኊገ I feel confident that the store revamp programme will meet our customers needs ᆸ࣪᎖ႊࡼᆚऻޟᎌቧቦ I am confident about the future of the business ᆸࡼᄴူཝቦᒘೆ᎖ࡉ߅ᔫܪ My colleagues are committed to delivering against their objectives ᆸቧྀᆸࡼᅍࣩ I trust the people I work with ᆸࡼᓍ્࣪ᅍࣩᒦݙಯሯࡼᏋቲಯ My manager deals with under performance in my team ᏴਭབྷࡼങৈᏜᒦᆸᐒளᎌ૦્ᄰਭ࣪જ೫ஊᆸࡼᔫܭሚਜ਼ᒆጓखᐱ I have had a conversation about my performance and development in the last 6 months Ᏼਭབྷࡼጙฤᒦᆸࡻਭኧᇴਜ਼߅ޠखᐱࡼ૦્ In the last year I have had opportunities to learn and grow ᆸଐચᏴᆚࡼ12ৈᏜଖኚᆐڔڻᒦਪᔫ I intend to be working for B&Q China in 12 months time ᆸ્ᅎୀᆸࡼᎍڔڻᒦਪᔫ I would highly recommend my friends to work for B & Q China
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ڔڻᒦਪࣃူ્ B&Q China Board ࣛ݇ખ Loic Dubois ၅ᇳᒊቲਉ CEO ഃ၉ጓᔫฤၫǖ30ฤ Your number of years in Retailǖ30 years ᒦਪᔫฤၫǖ14ฤ Your number of years in Chinaǖ14 years ࠾ॕૹᅍᔫฤၫǖ1ฤ Your number of years in Kingfisherǖ1 year
੦ ྡྷ René Lemesre ݤᇗᒊቲᔐପ Director - Finance ഃ၉ጓᔫฤၫǖ8 ฤ Your number of years in Retailǖ8 years ᒦਪᔫฤၫǖ1 ฤ Your number of years in Chinaǖ1 year ࠾ॕૹᅍᔫฤၫǖ8 ฤ Your number of years in Kingfisherǖ8 years
ചྡྷᐍ Fraser Longden ཽೆᓾᏎᎧুܤᒊቲᔐପ Director – Human Resource and Change ഃ၉ጓᔫฤၫǖ22ฤ Your number of years in Retailǖ22 years ᒦਪᔫฤၫǖ1ฤ Your number of years in Chinaǖ1 year ࠾ॕૹᅍᔫฤၫǖ11 ฤ Your number of years in Kingfisherǖ11 years
Q: ิᔢመᓎࡼৈཽᄂ࢛ဵဠඐ? Your most marked characteristic? A: ࢾੑܪLjဣሚܪă
Q: ิᔢመᓎࡼৈཽᄂ࢛ဵဠඐ? Your most marked characteristic? A: း።ถೆ༓ă
Q: ิᔢመᓎࡼৈཽᄂ࢛ဵဠඐ? Your most marked characteristic? A: ቈࡼถೆDŽစᒗဵᏴݙকቈࡼဟDžă
Determined target and achieve it. Q: Ᏼሚဣညᒦฝᔢ༩ࡼཽဵၹ? Who are your heroes in real life? A: ᆸࡼঊ༫ă
Resilient. Q: Ᏼሚဣညᒦฝᔢ༩ࡼཽဵၹ? Who are your heroes in real life? A: ฃऑ·ൺࡺ౯Ljཱུ·ۣ൜औီLjᆼൕ·ऺگᄂă
My father . Q: ิࡼᔭᎎූဵဠඐ? What is your motto? A: ଼છă
Nelson Mandela, Jean-Paul II, Warren Buffett. Q: ิࡼᔭᎎූဵဠඐ? What is your motto? A: ཱུᆸඣኀᑵă
My ability to laugh (even when inappropriate!) . Q: Ᏼሚဣညᒦฝᔢ༩ࡼཽဵၹ? Who are your heroes in real life? A: ᆸᇶઢቃᅮፀਜ਼ቤखීLjჅጲᆸኡᐋဥ० · ༛ݚႅăፐᆐჇ ᆸࡼညࡒࡼჅᎌ࢟ᔇޘອLjથᎌჇࠎᐆਜ਼ഌࡴັਫ ႊࡼऱါă
Be simple. Q: ฝ࣪ڔڻᒦਪࡼ໐ᆃဵဠඐ? What are your hopes for B&Q China? A: ᑊࡵᑵཀྵࡼ፫ಽጓᇗෝါă
Let's fix it. Q: ฝ࣪ڔڻᒦਪࡼ໐ᆃဵဠඐ? What are your hopes for B&Q China? A: ഌሌࡼᄋᓤ᧤ॲᇗࡼଜݢഃ၉ă
Find right profitable business model. Q: ྙਫิᒑถখܤႊጓᇗࡼጙৈऱෂLjฝᔢሌኡᐋখܤဠඐ? If you could change one thing about the business what would it be? A: ူ༽଼છă
Leading home improvement retailer with a DC. Q: ྙਫิᒑถখܤႊጓᇗࡼጙৈऱෂLjฝᔢሌኡᐋখܤဠඐ? If you could change one thing about the business what would it be? A: ޘອ߅۾ਜ਼ଥৃLj࣪᎖ॊᇜஉ൙ࡼႥಯஊă
Simplicity.
Products cost and price, and quick understanding of the results.
I love gadgets and so it would have to be Steve Jobs, because of all the gadgets he has brought to my life and the way he has created and led Apple. Q: ิࡼᔭᎎූဵဠඐ? What is your motto? A: ฝ۾ገ܈ฝჅႁࡼજᒮገăDŽ౯ऑ० · ᆼऑࣶ · ڐ෦ညDžă What you do speaks so loudly that I can't hear what you are saying.DŽRalph Waldo EmersonDž. Q: ฝ࣪ڔڻᒦਪࡼ໐ᆃဵဠඐ? What are your hopes for B&Q China? A: ੪଼Lj፱ᎌ1000ଜඡࢢă Simply, 1,000 stores. Q: ྙਫิᒑถখܤႊጓᇗࡼጙৈऱෂLjฝᔢሌኡᐋখܤဠඐ? If you could change one thing about the business what would it be? A: છथᆐ଼Ljܣ᎖Ⴅᒊቲă Making things much more simple and quick to do.
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ࢷීོ Dean McMillan ࢢখᐆᒊቲᔐପ Director - Store Revamp Programme ഃ၉ጓᔫฤၫǖ27ฤ Your number of years in Retailǖ27 years ᒦਪᔫฤၫǖ1ฤ Your number of years in Chinaǖ1 years ࠾ॕૹᅍᔫฤၫǖ27ฤ Your number of years in Kingfisherǖ27 years
൫ऑᯀ Malcolm Pearce ።Ꭷቤෝါᒊቲᔐପ Director - Supply Chain and New Format ഃ၉ጓᔫฤၫǖ25ฤ Your number of years in Retailǖ25 years ᒦਪᔫฤၫǖ0.5ฤ Your number of years in Chinaǖ0.5 year ࠾ॕૹᅍᔫฤၫǖ1.5ฤ Your number of years in Kingfisherǖ1.5 years
ᔒᆐఙ Brian Chow ᒙጓᒊቲᔐପ Director - Property ഃ၉ጓᔫฤၫǖ33ฤ Your number of years in Retailǖ33 years ᒦਪᔫฤၫǖ15ฤ Your number of years in Chinaǖ15 years ࠾ॕૹᅍᔫฤၫǖ2ฤ Your number of years in Kingfisherǖ2 years
Q: ิᔢመᓎࡼৈཽᄂ࢛ဵဠඐ? Your most marked characteristic? A: ࡍଜႁᆸຳጵதཽă
Q: ิᔢመᓎࡼৈཽᄂ࢛ဵဠඐ? Your most marked characteristic? A: ൝ቶ༓ă
Q: ิᔢመᓎࡼৈཽᄂ࢛ဵဠඐ? Your most marked characteristic? A: Ꮢፀ၊ྀੜᄞᐵLjီᇄซူă
People say I am approachable. Q: Ᏼሚဣညᒦฝᔢ༩ࡼཽဵၹ? Who are your heroes in real life? A: ᆸࡼঊ༫ਜ਼໔ᔇă
Logical. Q: Ᏼሚဣညᒦฝᔢ༩ࡼཽဵၹ? Who are your heroes in real life? A: ᆸࡼ०Ljጙᆡڹ၄ଜऎࡻ߅ࡼཽă
My father and my wife. Q: ิࡼᔭᎎූဵဠඐ? What is your motto? A: खࣅޱLjဩሶࡍവLjጙവኰᑊ૮ࣅཽቦࡼඌሙă
My brother –in –law – the original self made man. Q: ิࡼᔭᎎූဵဠඐ? What is your motto? A: ᎌᔭᎎූă
Willing to take on any challenge. No issue can be too difficult. Q: Ᏼሚဣညᒦฝᔢ༩ࡼཽဵၹ? Who are your heroes in real life? A: ᆸࡼೝৈගਪࡼळޘနLjჇඣ୴્ᆸਈ᎖ྙੜᑵཀྵఎᐱ ळޘሲࡼჅᎌᒀဤă
Get your motor running, Head out on the highway, Looking for adventure in whatever comes our way. Q: ฝ࣪ڔڻᒦਪࡼ໐ᆃဵဠඐ? What are your hopes for B&Q China? A: ᆸඣጲᆸඣဵጙৈᎁኅࡼᔫޝჅਜ਼৪ᇕࡼऎᆫă We become famous as a great place to work and great place to shop. Q: ྙਫิᒑถখܤႊጓᇗࡼጙৈऱෂLjฝᔢሌኡᐋখܤဠඐ? If you could change one thing about the business what would it be? A: ྙਫᆸඣถጓᇗછथᆐ଼Ljᆸሯᆸඣࡻࡍ߅ă
Don't have a motto. Q: ฝ࣪ڔڻᒦਪࡼ໐ᆃဵဠඐ? What are your hopes for B&Q China? A: ଼ऎዔᒄLj߅ᆐᔢੑࡼଜᓤഃ၉Ċᇄஞᎌƽ To simply be the best home improvement retailer – bar none! Q: ྙਫิᒑถখܤႊጓᇗࡼጙৈऱෂLjฝᔢሌኡᐋখܤဠඐ? If you could change one thing about the business what would it be? A: ৎࣶಘབ! More fun!
If we can make the business simpler, I think we will achieve great things.
My two real estate teachers from the United States who taugh me everything about how to do real estate projects, the right way. Q: ิࡼᔭᎎූဵဠඐ? What is your motto? A: ޞ၂ဵܘኍࡼLj૾ဧပھጐဵጙᒬኧᇴă To try is a must. To fail is to learn. Q: ฝ࣪ڔڻᒦਪࡼ໐ᆃဵဠඐ? What are your hopes for B&Q China? A: ᆸᇧᆃᆸඣࡼႊ߅ᆐᒦਪᔢࡍࡼĐDIYđଜᓤഃ၉ă݀ሶ ᒦਪሿॅᑗᑺීᆸඣဵጙৈᑞᑵࣄࡻሿॅᑗኊཇࡼጓă I wish for the business to be the leading DIY retailer in China. And to show to the Chinese consumers the business truly understands the needs and wants of our customers. Q: ྙਫิᒑถখܤႊጓᇗࡼጙৈऱෂLjฝᔢሌኡᐋখܤဠඐ? If you could change one thing about the business what would it be? A: ᄰਭᆸඣࡼޘອਜ਼ॲᇗLjᆸඣሶ৻ఱĂᏋਜ਼ᆸඣᔈᑺී ೫ᆸඣᑞᑵ೫ஊଜᓤഃ၉ှޝă Through our products and services, we demonstrate to our customers, staff and ourselves that we have the right pulse of the retail market.
ႈद Stephane Moreau ᇗᒊቲᔐପ Director - Commercial ഃ၉ጓᔫฤၫǖ15ฤ Your number of years in Retailǖ15 years ᒦਪᔫฤၫǖ17ฤ Your number of years in Chinaǖ17 years ࠾ॕૹᅍᔫฤၫǖ4ৈᏜ Your number of years in Kingfisherǖ4 months
Joe Lin ፦Ꮵᒊቲᔐପ Director - Operation ഃ၉ጓᔫฤၫǖ22 ฤ Your number of years in Retailǖ22 years ᒦਪᔫฤၫǖ13 ฤ Your number of years in Chinaǖ13 years ࠾ॕૹᅍᔫฤၫǖ3 ฤ Your number of years in Kingfisherǖ3 years
ᐽ Robert Zhang ᓤ᧤ᒦቦᒊቲᔐପ Director – Decoration Center ഃ၉ጓᔫฤၫǖ7.5ฤ Your number of years in Retailǖ7.5 years ᒦਪᔫฤၫǖ47ฤ Your number of years in Chinaǖ47 years ࠾ॕૹᅍᔫฤၫǖ7.5ฤ Your number of years in Kingfisherǖ7.5 years
Q: ิᔢመᓎࡼৈཽᄂ࢛ဵဠඐ? Your most marked characteristic? A: /ᔝᒅถೆ༓/ࡴܪሶă
Q: ิᔢመᓎࡼৈཽᄂ࢛ဵဠඐ? Your most marked characteristic? A: ߠ൸૮༽ă
Q: ิᔢመᓎࡼৈཽᄂ࢛ဵဠඐ? Your most marked characteristic? A: ࿖᎖ẶᄧLj၊ތፊă
Efficient / organized / target oriented. Q: Ᏼሚဣညᒦฝᔢ༩ࡼཽဵၹ? Who are your heroes in real life? A: ဥ०·༛ݚႅă
Passion. Q: Ᏼሚဣညᒦฝᔢ༩ࡼཽဵၹ? Who are your heroes in real life? A: ጓࡼཽă
Good at listening and accept difference. Q: Ᏼሚဣညᒦฝᔢ༩ࡼཽဵၹ? Who are your heroes in real life? A: ڎൕ·൱యྺڄLj፞ਪੋࠅໜཽᇕă
Steve Jobs. Q: ิࡼᔭᎎූဵဠඐ? What is your motto? A: ვਭᓫཇᅲගభถ્ဧฝࡇਭഎཽ൸ፀࡼஉਫ(ࡉࡵĐৎੑđ ᎌဟથࡵࡉྙݙĐੑđ)ă
The person who commit to his job. Q: ิࡼᔭᎎූဵဠඐ? What is your motto? A: ᄖᓐᔈᓐᑗă
Ms. Ellen MacArthur, British sailing legend. Q: ิࡼᔭᎎූဵဠඐ? What is your motto? A: ࡺᏲᇕǗᔈ༓ݙᇦDŽ߲ᔈĖጵளėDžă
God helps those who help themselves. Q: ฝ࣪ڔڻᒦਪࡼ໐ᆃဵဠඐ? What are your hopes for B&Q China? A: ڼᅙႼLj፫ಽă
A gentleman should constantly strike to become strong just like the evolution of the universe; a gentleman should generously cultivate to become tolerant just like the earth bears everything on it DŽQuotation from ĖThe Book of Dž. Changesė Q: ฝ࣪ڔڻᒦਪࡼ໐ᆃဵဠඐ? What are your hopes for B&Q China? A: ᔪᒦਪ၅ཐጙᒎࡼଜᓤഃ၉ă No. 1 Home Improvement retailer in China. Q: ྙਫิᒑถখܤႊጓᇗࡼጙৈऱෂLjฝᔢሌኡᐋখܤဠඐ? If you could change one thing about the business what would it be? A: ཽă
Chasing perfection you could miss the good (better could be worst than good). Q: ฝ࣪ڔڻᒦਪࡼ໐ᆃဵဠඐ? What are your hopes for B&Q China? A: ߅ᆐࡍଜཱྀࡼှޝഌሌࡼଜݢഃ၉ă Be recognized as the leading home improvement retailer. Q: ྙਫิᒑถখܤႊጓᇗࡼጙৈऱෂLjฝᔢሌኡᐋখܤဠඐ? If you could change one thing about the business what would it be? A: ଼છഗ߈Lj݀ဧৎࣶᏋ૩ᄾྜྷᔫă Less complex procedures and more involved / engaged employees at all levels in our business development.
Turn around the business and make profit. Q: ྙਫิᒑถখܤႊጓᇗࡼጙৈऱෂLjฝᔢሌኡᐋখܤဠඐ? If you could change one thing about the business what would it be? A: ࠀĂཽ࠭ܰࡼ୯ࣞఠᆰᄌă Put yourself in other one's shoes.
Right people in right position.
3
ႊቤᆫ Talking Business
ଜᓤᏭᒔĖڔėෂီ A New Decoration Magazine <An Ju>
Ⴐ
ࡍࡼڳࡍڳፖᔇᆁᅪઔLjॅဟମᎧቦೆLjࡣဵݙጓᓍᏴᓤኀ
ࣶݨLjᆐᎌଜᓤኊཇࡼሿॅᑗᄋॕࡼኡᐋĂᓜጓࡼፇLj݀ۑᓐ໋ᄰࡍ
߈ਭઁથဵঢშഔᎌݙལƽᏴᇼஂଐఠݙᒲLjᏴݢ೯
ᒰᎌ૩ಝଜᓤᒀဤLjభᆣଜᓤጙᔙࡼࣗܘଜ࢜ۦăĖڔėܰݿ၅໐
ࡼኡ৪ݙۻݢጲࠨߠੑLjຎࡵࡼဗࣩᄽି೯ččᓤኀ
खၫᆐ60ᅺ॑LjᏴڔڻཝਪჅᎌඡࢢ࣒భጲࡻॅᐓᏞăᎅ᎖ၫᎌ
౩ݙ߲ށགLjଜᓤઓݙணबซǖྙੜถཱུᓤኀ༵႕ࢾݙഔጣǛ ধধ൰೫ቤळࡼዮቃጐ߲ࡉܭ೫ਓࡍᓤኀቤཽࡼቦဉLjĐჷᆸჅᎌࡼ ૩ነଝঊෲࡼᑽߒLjݣ೫၅ঈ൰೫ळăᆸ࣪ᔈቃᇃࡼᓤኀᎤᆃăࡣ ဵᎅ᎖࣪ଜᓤݙვ೫ஊLjऎᅪෂࡼᓤኀႊ᎒ചᏭLjჅጲቤळᓤኀᆸߕ ߕতࣅăࡩᔫᆐݩหࡼᆸጐᎌ൰ጙቋଜᏭᒔLjጐᏴᆀ ႝჃጙቋሤਈࡼቧᇦLjࡣဵᏭᒔᆁᆁଥৃऺݙLjࣅ ࣅݙੑଂလ్༂Ljऎ༦୷ࣶࡼဵࠎፀ ອࡼLjཱུޟޟᆸహᎌ ሯजLjࡣ྆ݙ
ሢLjĖڔėጙෂီLj૾ࡻሿॅᑗࡼᑱሤᓫຍƽ ڔڻĖڔėܰݿดྏॊᆐ໕ࡍᏄLjॊܰဵဟ༄ዘĂଜቢĂ ଜ ज़
ၺĂኡݢᒎࡴĂᄂྻಯĂᄂྻॲᇗਜ਼ଜᓤಯݤăĐဟ༄ ዘđஊࣗᔢቤଜޭഗཋဴLjᔢ༄ዘࡼޭഗᓾࡒࡵิ ܟLjᓐิ༵႕ᓰཀྵڳᆻଜज़൴݉Ljཱུิࡼଜᓤ፼ Ꮠጐ્ݙoutƽĐଜቢđᐱာᒀଐနࡼࡻፀᒄ ᔫLjᑞဣࡼښಿᅄຢਜ਼ᒮ࢛ࡼᆪᔊᆐሿॅᑗᄋᔢ ᒇࡼݬఠăĐଜज़ၺđஉᒦਪᄂྻLjᒦਪज़ ၺᒄႁᎧሚࡔ၀ดଐቲᎌ૦ࡼஉLjࡉ߅Ⴥࡼ
ᒀ࠭ੜྜྷ၄Lj
ᑳᄏਜ਼ቕăĐኡݢᒎࡴđLj۾ᓹĐڔཝĂఙĂஂ
ᆀࡼቧᇦ᎒
ถđࡼᏇᐌLjᆐሿॅᑗᄋᓜጓࡼଜᓤኡݢཝ
ᑞଣซܦLjལ
Ljᑣ࣪ሿॅᑗࡼᄏኊཇLjڔڻࡼଜᓤᓜ
चᓜጓቶਜ਼ཚ
ଜĐڔሌညđᆐิᄋᓜጓፇLj݀ߋፀᅎ
ᆆቶLjᑚᓹဣཱུ
ୀᏴڔڻེሾࡼൊྻଜᓤޘອăĐᄂྻ
ᆸबߪ೫ăđ Ᏼਔڔڻ
ಯđĂĐᄂྻॲᇗđਜ਼Đଜᓤಯݤđᆐሿॅ ᑗڔڻᓜጓࡼဗಯĂݝଜᓤॲ
ࢢဟLjዮቃ๔ఘ
ᇗਜ਼ଜᓤॊ໐ঈࡼಯݤቤऱါLjᄻ߫ର
ࡵॅᐓᏞࡼĖڔ
৻ఱઓࡼᄇኊཇă၅໐Ėڔėܰݿથ
ėLjݙணߪၔᐱLj
ᄂܰএڔڻᏴᑚৈĐᇋNJጙđ໐ମ
डᏞࡼᄴဟቈྏጐᏘ
ᆐ၅ࠨᒙጓࡼฤ༵ሿॅᑗਜ਼খ࿖ቯઓ
Ljቢᇶྦౕ
ࣶࢾᒜࡼଜᓤᄁݫࣅăᒏᒗᑚ
ႁǖĐვੑ೫Ljᑚ۾ॅ
ৈᇋᏜᒦኮLjᎌளቯLjၔးቯૺ
ࡼĖڔė၄ݿᎅଜᓤᓜጓ
ખቯྯಢᄁݫሿॅᑗኡᐋLjభᆣ
ཽᏋݽચLjดྏॕ༦ဣLj ᆐଜᓤણஂᄋ೫ᓜጓࡼᒎ ࡴLjᆸሚᏴᎌቧቦఎဪᆸࡼቤ ଜᓤኀଐચ೫ăđ 5ᏜLjڔڻᓤ᧤ᒦቦਜ਼ှޝ ݝೊẇᅎ߲ෂሶሿॅᑗࡼĖڔ ėLjᑚဵጙ۾ᎅᓜጓ࠭ጓཽᏋݽ ચࡼଜᓤܰݿăᑚ۾ଜᓤቤߤૹဟ Ꭷဣ᎖ጙLjज़ৃ༹ቤ଼ᏖLjดྏॕ
4
ިᒋᎁૉLjࡇྏݙਭƽ ሯገ༵႕ဣሚڔඪሯǛሯ ገཱུଜᓤݙࡻܤᏳซǛĖڔė ્ิᔢੑࡼࡊښLjଜᓤᑚ ୈซူᘇျࡻ଼ĂညࣅĂ ጵࣄăฝဵဵݙጐቦࣅ೫ ฒǛ
ႊቤᆫ Talking Business
ᓤ᧤ᒦቦখুጓᇗෝါ Decoration Center Business Model Transformation
ᆐ
ጙݛᄋဍጓᇗࡼݝᑳᄏLjᄰਭጓ
ተ߅ᅍࣩࡼቶீᑱਜ਼ဣሚᏋৈཽৎࡼᄋ߅၃
ᇗݝଐန৪ݢ೯Ljጓᇗᔈᓍࡴሾ
ྜྷăጓᇗෝါࡼখથᎌᓐ᎖ႊĐ৻ఱሿॅ॑
၉ᄋ৻ఱ൸ፀࣞLj݀ጲࠥ࠳ࢢᎁ
ऄđࡼᄋဍĊᄰਭଐနॲᇗਭ߈ᒦĐݢ೯৪đਖ਼
ᒠອࡼᅎਓਜ਼ሾ၉LjᄋڔڻອගᎺࣞLj
ቦણஂࡼᐐଝLjᓆݛᄋඛᆡᏖ৻ఱࡼݢ೯
ৼቲጓഌሌᆡLjᄰਭ༄໐Tࢢጓᇗෝါࡼ၂࢛Lj݀
ATVă
Ᏼ၂࢛ෝါଝጲኀᑳă
ᏴࠥጓᇗෝါࡼখুᒦLjᔢᒮገࡼᒊቲણஂ
ጓᇗෝါࡼখᎌᓐ᎖৻ఱ൸ፀࣞࡼᄋဍLj
ဵĐଐန৪ݢ೯Ljဗࣩޠᓐ৪đăڔڻ
ଐနᔫࡼᒮቤਖ਼ࢾૺሤ࣪።ࡼॲᇗดྏᎤ
ࡼଐနLjဵገᎌᓜጓଐถೆ᎒ᎌॕޘອ
ීཀྵLjଐန৪ݢ೯ॲᇗࡼዓᐱLjᓆݛೂගᎺ
ᒀဤਜ਼ညளዩࡼଜ৻ᆰăᏴᑳৈဗਭ߈ᒦো
ࣞLjฅᒗ৻ఱࡼᒨߋࣞăጓᇗෝါࡼখጐᎌᓐ
ဗࣞ݀உဣଔኊཇLjߠॊಽڔڻሚᎌ
᎖Ꮛ൸ፀࣞࡼᄋဍĊᄰਭ፲ᄏᒜࡼখܤLjᓆݛ
ࡼޘອஉ৩ᎁဴLjᏴݙᄴࡼဗࣤಢޘອॊ
ಢᔝLjሶఱઓᅎୀ݀ᄴ৪൰Ljݙ൙ဵॅଐ થဵ၃ॅଐLjኡૺ৪ဵଐနᑣ࣪ඛᆡᏖ ఱઓᏴॲᇗਭ߈ᒦܘኍገᔪࡵࡼਈࣅᔫă
ॲᇗஂ࢛ਜ਼ดྏǖ ሲ ඡހࣤ
߱ݛऱښଐࣤ
ऱښ౫߱ࣤ ጙࠨኡ
ॅॲᇗ
ৈቶછॲᇗ
VIPॲᇗ
ᔄᇼހळᇃߛࡁDŽຳෂߛࡁĂĂށĂࡸĂඡࠊߛࡁࢀDž
ดྏ
Ĭ
Ĭ
Ĭ
೫ஊఱઓኊཇLjਜ਼ఱઓᔪ߱ࡼݛଐፀሶᄰLj݀Ꮦࢾ߱ݛఘऱښဟମă
Ĭ
Ĭ
Ĭ
߱ݛຳෂऱښDŽຳĂೂDž
Ĭ
Ĭ
Ĭ
ਜ਼ఱઓ߱ࠨᄰଐऱښLjᄧནఱઓኀখፀ
Ĭ
Ĭ
Ĭ
ኀখଐऱښ
Ĭ
Ĭ
Ĭ
Ᏻࠨਜ਼ఱઓᄰLjཀྵཱྀኀখऱښ
Ĭ
Ĭ
Ĭ
ᅲ߅ᑳᄁဗᅄᅲ߅౫߱ଐDŽਫᅄ2ᐽDž
ā
Ĭ
Ĭ
ଐ્ဃDŽଐষୣᎅጓᇗளಯ၅ᇳဃਖ਼LjᔊཀྵཱྀDž
Ĭ
Ĭ
Ĭ
ᄴఱઓᏴڔڻޝดኡᐋᓤኀჅኊݢ೯DŽࠣ\ۇᓝ\ᆦᎻ\߳ਡ\࢟\ඡ\ྛୢ໗ࢀDžૺ༄໐ᄂອኡᐋDŽహ ࢯ\ვዴถེၺ\ுၺᇹᄻ\็Dž
Ĭ
Ĭ
Ĭ
ᎧఱઓளಯᎾႯୣ
Ĭ
Ĭ
Ĭ
ࢯᑳᎾႯᄴဟোఱઓገཇࢯᑳଐ
Ĭ
Ĭ
Ĭ
ᅄᒓጤୣ
ጤୣཝᄁᅄᒓLjळഺLjኡ೯ࢀLjଐနআ፝ᅄᒓᆪୈ݀ێಯᅄᒓᔊ
Ĭ
Ĭ
Ĭ
ดݝୣ
ଐနĂဗࣩޠĂ߈ಯᏋৢᄴቲดݝୣ
Ĭ
Ĭ
Ĭ
ሚޝୣ
ଐနĂఱઓĂဗࣩޠĂ߈ಯᏋৢᄴሚޝୣLj݀ၞሤਈܭ
Ĭ
Ĭ
Ĭ
ᓍገݢ೯ࢢดᄴኡ৪ఎDŽఎᎅཽޝᏋঌᐊDžLjݢ೯۞౪:ࠣ\ۇᓝ\ᆦᎻ\߳ਡ\࢟\ඡ\ྛୢ໗ࢀݢ ೯
Ĭ
Ĭ
Ĭ
Ĭ
Ĭ
Ĭ
ᎾႯୣ
ݢ೯৪ఎ
औࠨࣞኡLj৪ ဗਭ߈ᒦࢢดऔࠨኡᄂອૺݝॊݢ೯ܤৎᏳࠨཀྵཱྀLj৪ݢ೯۞౪:༑ᒓLjࠊLjጤඡጠඍମࢀݢ೯ ೝࠨሚޝৌᔍLjॊܰᆐሚޝୣ1ࠨLjୣ૦ࣅ1ࠨ;
Ĭ
ሚޝৌᔍDŽဗ ႐ࠨሚޝৌᔍॊܰᆐሚޝୣ1ࠨLj/ᅧઁޝDŽ࣪ሚޝᔫૺሚߴޝᆦࠣᓝໂᄣࡼᒎࡴDž1ࠨLjᎉ໗ ਭ߈ᒦૺࡼऔ ޝ༄1ࠨLjఆዩ၃༄1ࠨǗ ࠨଐૺৌᔍDž ങࠨሚޝৌᔍॊܰᆐǖሚޝୣ1ࠨLjၺ࢟ዩ၃༄1ࠨLjૺᅧઁޝ1ࠨLjᎉ໗ޝ༄1ࠨLjఆዩ၃༄ 1ࠨLj૦ࣅ1ࠨǗ ᑳᄏଜြ ଐနܰ
ᄋઁ໐ᑳᄏଜྟᓤြDŽଜĂࡾĂြອDžǗᄴࢢᅪኡ৪1-2ࠨDŽݝॊࢢด་ལࡼອDž ᄋઁ໐ᑳᄏଜྟᓤြDŽଜĂࡾĂြອDžǗᄴࢢᅪኡ৪3ࠨDŽݝॊࢢด་ལࡼອDž
Ĭ Ĭ ā
Ĭ
ā
ଐန
၅ᇳଐန
ā ᓍߒଐန
Ĭ
5
ႊቤᆫ Talking Business
KITS ᒦਪቤᔝᒅଦ৩ተ߅ KITS China New Organization Structure
ᆐ
೫း።ڔڻጓᇗෝါࡼႥᓞܤLj KITSᒦਪኡᐋ೫Ᏼ2009ฤฤ
ဵजਪᆪࡍᒯ൫܊ሆࡼྯୋఱกዹLjஜමᅍஉLjઑሤ४ߒLjৢᄴॐ࣍Ljᆐ೫
Ljࢯᑳ೫ᔝᒅଦ৩Ljተ߅೫ቤࡼᑽߒෝါăDŽᅄ1Džቤᔝࡼ
ጙᒘࡼݙܪቚไೆă
ྯৈᅍࣩࡼ߂ॊܰᆐĐThinkđĐBuildđĐRunđăჇඣੑ܈
ሆෂᆸᆐࡍଜ଼ጙሆᑚྯৈᅍࣩă
Đ Think đᅍࣩLjঌᐊྀࡼडፉਉă Ⴧඣဵᒇෂ࣪ጓᇗܤછࡼᅍࣩLjᓖᒮᄰਜ਼ୣഗLjჇඣጓᇗኊཇਜ਼ሯजडፉઁLjᓞછᆐITᇹᄻࡼ ൝ăᆸඣჅᒀLjጓᇗዛᒦࡼီஏਜ਼ITီஏဵݙᄴࡼăDŽᅄ2DžጓᇗഉࣶܤLjྻہݨᲟLjITਖ ਖLjᓖᒮ൝ăกඐྙੜೝৈݙᄴࡼီஏቲᇄॠሒฒǛᑚኊገĐThinkđᅍࣩࡼ߅Ꮛඣኧ્ ೝᒬĐࡍฎđቲႈᆒLjᔫᆐITࡼ߅ᏋLjྜྷጓᇗLj೫ஊጓᇗࡼܤછLj࣪ጓᇗࡼܤછᎤᑵཀྵࡼፇLj ࣪ጓᇗኊཇᏴITᇹᄻࡼဣဗᎤᑵཀྵࡼࡴăᔐऎዔᒄĐThinkđᅍࣩဵጙᔭೌጓᇗਜ਼ITࡼ༙ăश। ĖྯୋఱėᒦࡼದஸᓹࡼڄᅘႅLjჇဵᅍࣩࡼഉਜ਼ᒎă
ᅄ1
Đ Build đᅍࣩLjቦഉ၄༝ࡼ߈နă Ⴧඣဵঌᐊᆐጓᇗݝඡఎखቤ።ਜ਼ቤॲᇗࡼᅍࣩLjჇඣࡣݙኊገཱྀᑞঌᐊ ఎख߲ጓᇗݝඡኊገࡼቤޘອLjથኊገࢯއLjዐखLjᒜᐆLjညޘLj۞౪ݬᎧݝॊઁ ໐ࡼཽᏋኵࢀࢀăჇඣሷጙᔭޣăჇඣܘኍۣᑺఎखညࡼ߲ޘĐޘອđLjĐॲ ᇗđถ৫൸ᔗઓࡼጓᇗገཇLjऎ༦ۣᑺᑚቋĐޘອđĐॲᇗđᏴᆚࡼጙࣤဟମ ดLjభăᔢੑLjથገۣᑺᑚቋĐޘອđĐॲᇗđࡼభዓᐱቶăश।Ėྯୋఱė ᒦᔗᒝࣶ෫Ăݣႈഉැࡼڄ౯ඳႅă
ᅄ2
Đ Run đᅍࣩLjபபጓጓࡼ၉ઁॲᇗă Đޘອđਜ਼Đॲᇗđۻည߲ޘ೫Ljܘኍገᎌཽᓐᆒઐਜ਼ᑽߒăᆸඣࡼĐRunđᅍࣩဵᑚዹࡼ ᅍࣩLjჇඣܘኍሯఱઓჅሯLjซఱઓჅซLjཱྀᑞᔄᇼࡼᅲ߅ઓᄋୣࡼඛጙৈᆰᄌਜ਼ገཇLjᔄᇼ ഺLjॊᇜĐޘອđਜ਼ĐॲᇗđᏴ྇ޟᏥቲᒦޘညࡼᆰᄌLjᑳಯઁᄋୣᆸඣࡼఎखᅍࣩLjᔪޘອኀᑵLjစ ᒗᏳଝăჇඣݙஞኊገẶᄧ၊ઓᄋ߲ࡼᆰᄌLjથገᔓ߲བྷᓍࣅषᆰLjॊᇜLjखሚઓࡼᆰᄌLjᄋ༄ ஊLjऴᒏᆚᆰᄌࡼखည࣪ጓᇗޘညݙ፬ሰăश।Ėྯୋఱėᒦᒊቲถೆ༓ࡼ݆ऑࣶႅăဵᅍࣩࡼᒦ ଫೆă
ᅄ3
6
ᑚဵᆸඣࡼቤITᅍࣩLjᆸᆐཽཽLjཽཽᆐᆸăጙ༤࣒ဵᆐ೫ཱུᅍࣩஜමᔫLj࠭ऎᆐڔڻ ᄋᑞᑵࡼጲĐጓᇗᆐࡴሶđࡼᎁᒠॲᇗă
ખฉࢢᔐኵ፦
ፇᄌဵኊገࢢᅎୀᎁኅࡼሾ၉Ꮛྀ࡛ሾ၉ᒎ ࡴࡼᔫLjᑵྙLindaᏴఎဪᄀ൙ဟࡼก௪જLjᇧ
SGM Camp in South Region ખฉཌᎮࢢᔐᅍࣩ ᯭ
ᆃጲࠅĂۑĂࡒࡼऱါআᒜ߲ڔڻࡼৎࣶࡼᎁኅ ሾ၉ཽᏋăᑚጙሯजࡻࡵ೫ࢢᔐඣࡼጙᒘཱྀᄴLjो ोᄋ߲ፇLj໐ࡗকሲถဣဗLjࡌᐆ߲ৎࣶ ڔڻᎁኅࡼሾ၉ᅍࣩLjᄋဍࢢሾ၉ጓă
Joe Lin ࡼఎޝፇᄌĊĖ 2010 ፦Ꮵཽݣ
ጲ
CTSဵ಼ࢢᔐᔢᆐਈᓖࡼ፦ᏥKPIᒎܪᒄጙLj
ಯଐચėᆐఎຠLjખฉཌᎮ 2010 ࢢ
ྙੜۣᑺCTSࡼಯቶဵߠॊಽࢢཽೆᓾᏎࡼ
ᔐኵ፦ᑵါ౯ఎ೫ᢁăᆐ೫ৎੑࡼ
ጙৈᒮገܪᒔăᏴᔄᇼॊᇜᒄሆᆸඣݙซखሚࢢ
ᄋဍࢢᔐளಯࢢෂಯଆถLjᔐݝᄂᔝᒅ೫
ۂऱෂᎌᓹීመࡼࢅख़ဟཽࣤᏋປᆰᄌăᏴ
ᑚࠨܰఎညෂࡼവዝࣅăকࣅૺ႐ሲਈ
വዝࡼᔢઁጙৈፇᄌᄀ൙ણஂLjᔐཽݝೆᓾᏎளಯ
ፇᄌĊ2010፦ᏥཽݣಯଐચĂ5ݛᒾĖજၣૹė
Elisa Chenਜ਼፦ᏥளಯHeinz Xuࢢᔐඣቲ೫ྙੜ
ኧᇴĂሾ၉ถ၄ዸĂཽᏋᒙऱښăݬᎧኧᇴ
༝ဟஊख़ဟཽࣤᏋবݙᔗਜ਼ࢅख़ဟࣤ
ࡼࢢᔐኊገᏴጙᄖࡼဟମಱᄰਭᄀ൙ĂॊሱĂኧ
ཽᏋবਭࣶࡼऱजLj݀Ᏼኵᒦࠃރ೫ᔐݝᒜᔫ
ᇴĂ၁ຫĂᇴࢀࣶᆒᒀဤྜྷऱါᐾᆻ႐
ࡼۂVideoăኵஉၦઁᆐ೫ৼࡍଜࡼኧᇴ
ৈፇᄌࡼดྏLj݀Ᏼࢢಯਭ߈ᒦଝጲᏥă
ਫLjࢢᔐඣॊᆐ႐ᔝLjඛᔝᄋጙგ࢟ฎLjጙᄁ
ྙੜᄋဍ፦ᏥཽࡼݣభߒኚखᐱᏴ2010፦Ꮵཽ
ෝผၫLjቲሚޝ܈ࡍۂສăளਭஜᐽ૮ೲࡼ
ݣಯଐચᑚጙፇᄌᒦࡻࡵ೫ཝෂࡼॊᇜăJoe Linॊ
ᄀ൙ਜ਼ෝผۂᒄઁLjጙޘည೫ƽᏴჇඣዳፅ ᓹဒಽቈྏࡼᄴဟLjೝᆡኵနॊሱ೫ᄴጙᄁෝ ผၫሆနறቦዐࡼڔۂLjஉਫி܈ ጙஂဏ60ৈဟƽሚޝኧᏋ࣒ख߲೫᠙᠙ࡼঢშ ሱ೫2010ฤࣞࢢࢢᔐࡼீᑱଐચૺሤ።ࡼख
ဉLjఘಯࡼۂਜ਼ࡼಽဟဵభጲࡍ
ᐱቶኵऱښăࢢᔐඣᄰਭᄀ൙ᄋ߲೫ݙቶ
७ଢ଼ࢅཽೆ߅ࡼ۾ᔢஅऱါăࡩLjገࡉࡵᑚዹ
ፇښLjࡍଜोोܭာ಼ཽࡼݣኊገᄰਭீᑱᄏ
ࡼܪጐኊገࡍଜݙቚࡼไೆă
ሚLjྙੜᏴ૮ೲࡼீᑱᒦᅙ፭ऎ߲Ljᐌኊገৈཽࡼ ไೆਜ਼ੑࡼኵᄏᇹᑽߒă
ᆐ໐ጙᄖࡼࢢᔐኵ፦Ᏼॕࣶࡼݨኧᇴࣅ ᒦݙᒀݙྜྷ೫ᆘဉLjኧᏋඣोोनౣኵ
ளਭጙৈቃဟࡼ2010፦Ꮵཽݣಯଐચᄀ൙ᒄ
፦ࡼଐऻޟపኧLjڳఘ႒ుᐉࡼፇᄌᄀ൙ዝછᆐ
ઁLjખฉཌኵ৻ᆰMaxࡒഌࡍଜቲ೫औৈፇ
ࣶᒬዐᄀࣅऱါሤஉࡼኧᇴऱါLjཱུݬᎧᑗ
ᄌ5ݛᒾĖજၣૹėࡼኧᇴăᔝᒅखᐱݝᏴ2009ฤ
రᐾᆻሤਈቧᇦăᎅࠥኧᏋඣৎ໐ࡗࠥಢኧᇴࣅ
9ᏜఎဪĖሾ၉ॲᇗᇋݝཎėల߈ቲ೫ཝቤࡼখ
ถ৫ተ߅ጙᒬෝါLjᏴࡼᔫᒦถ৫ৎࣶࡼݬ
ۈLj݀༦ݧཱྀᑺနቲ၈లࡼተါჅᎌࡼ
ᎧLjࡉࡵኧጲᒘLjᄋဍᔫൈࡼࡼă
ࢢሾ၉ཽᏋቲ೫ኵăᆐ೫ጙݛᄋဍĖሾ၉ॲ ᇗᇋݝཎėల߈ࡼਫLjஙฤฤ߱Ljᔝᒅखᐱݝᄰ ਭषტཝਪྯࡍཌᎮᎁኅ࠳ሾᏋࡼሾ၉ளዩLjᒜᔫ ೫Ėሾ၉ॲᇗᇋݝཎėࡼሾ၉જၣኧᇴ၄ݿăஙฤ 7Ꮬ31྇༄Lj 6ৈSWASࡼሾ၉Ꮛ્၊Ėજၣ ૹėࡼኵਜ਼ఠਖ਼ăፐࠥࠥࠨࢢᔐኵ፦ଐ೫ࢢ ᔐĖજၣૹė၄ݿኧᇴણஂLjજၣᏥDVDLj ጲ໐ࢢᔐᏴઁ໐ࢢಯᒦభጲৎੑࡼފᎧॺࡴ ሾ၉৻ᆰࡼሾ၉ଆถăలჭࢢᔐඣ૩ݬᎧLj፷ ᏘखዔLj࣪જၣૹࡼดྏᎤ೫ᎌࡼߠݗLj፝ᑺ ೫ก௪જĊဵࡼڃƽ ቩቩᒄLjభጲ೧ᏇĊĊᔝᒅखᐱளಯLindaጲ ᑚ௪જࡒഌᓹኧᏋඣఎဪ೫ྯৈፇᄌࡼᄀ൙ăক
7
༇ტቃཌఎख Effective BP Promotion in WX Xinqu Store ᇄᇣቤཌࢢቃཌఎख ഻
ᐏ
ዹݣถࣶǛᓜጓऱෂࡼᒀဤဵᏗ
ሆᄰ્ऻྏޟጵă
ࣶᏗੑLjኧ಼ਜ਼ᔫளዩ࣒ဵᇢఱ
ᏳᑗLjገ೫ஊఱઓࡼፀᅄăఱઓॊᆐଂᒬLjᎌ
ઓࡼᒮገፐႤăᆸጙۅጞణጲሆଂ
ࡼᎌ༂LjݙᏴઃࣶઔ༂Lj೫ஊᑚ࢛భጲఘᒮᏴଐĂ
࢛ă
ਫĂज़ৃऱෂࡼᄰLjݙገᄋᓤኀᎾႯࡼူă
োሚޝሮᇼࡼၤႁᓤኀઁࡼಽܗLjಽࣶܘݙ
ଐज़ৃጙۅᆐખĂਣăᎌࡼᎌ༂Ljࡣݙሯࣶઔ
ႁLjᎌಽઔ༂੪ᒋăࡩܗገஊࡼLjஊဵገઔ
༂Lj࣪ࠥభጲ଼࠭Ꮦଐज़ৃྜྷ၄Ljးࡩଢ଼ࢅᎾႯLj
༂ࡼăఱઓᔈ્ᔪੑઔ༂ࡼቦಯᓰ۸ă
ࡣଐથဵ၅ገఠࡼăᎌࡼဵݙ੪ᎌ༂Ljࡣ᎒ሯ
ᄐఱઓࡌႯLjࣶ൜ጙቋฝၚᇨࡼݢ೯Ăጳ
ᓤ߲ੑࡼଐਫLj࣪ࠥᒬ༽ౚገଐĂᎾႯᄿ
ਜ਼ᎾႯLjᔐᎌጙဵးჇࡼLj߹ऻჇᒑဵᆰᆰऎ
݀Ljࡣݾᒮ࢛ဵᎾႯăᎌࡼᎌ༂Ljࡣ᎒ሯᓤኀLj
ጯă
࣪ࠥᓹᒮ࠭ᒠĂᎾႯᄰLjଐဵࠨገࡼLjᅪLj ૻݙ᎖ტ߅LjፇఱઓࣶབྷఘఘᓞᓞLj୷܈ጙ
થᎌጙࡍजۦLjဵᓤኀॊ໐ঈă
ሆLjݙገჇጙᒬฝ੪ሯტ߅ᑚৈᔇࡼঢăࡩ
થᎌLjᅎሾڔڻăཱུఱઓ࣪ڔڻޘညቧྀ
ܰᆄ೫ሌڳฝᔈ༹ߺጙ࢛๎Ljݙጲઁఱ
ঢLjᑚ࢛భጲ࠭ᒠĂቧᎺĂॲᇗĂ၉ઁࢀऱෂྜྷ
ઓࢢ੪ྏጵມă
၄ă
ტఱઓࡼऱါᎌ੪ࣶLj݀༦ඛৈཽ࣒ᎌᔈࡼ ऱါLjࡣᔐࡼႁᎌଂৈኊገᓖፀࡼऱෂă ၅ሌLj݇ࡻఱઓࡼቧྀăఱઓ࣪ฝޘညቧྀLj
ᔢઁLjገཇᑳৈᄰਭ߈ᒦࡼஊLjᎄဵ
းဟᄋཱུ߲ఱઓୣฃଐࢾLjྙਫఱઓLj
ૺᓜጓᒀဤࡼஊገభถᇼᒘLjᑚዹఱઓৎถ৫
భ࣪ᒄ༄ᄰቲߠݗLjࡒഌఱઓఘဗሚࢀޝ
ቧॲฝă
ऱါጙݛ౯தਜ਼ఱઓࡼ௦ಭă
፩ီ݇፦ᐆᑳஈޝણஹ Daily Store Cleaning in SH Xujing Store ᦚࢢཽೆᓾᏎ ݝੜஈᛉ
௦
ಭီ્݇ఎᏗᏗதLjሲᓰ۸ᔫጐࠀᏴᔢઁࡼߡࠦࣤLjှڐ ᆦ્ާፇཝှှᄾڐਪᆦညፃᇗಏࣅLjڳ߃ࡌྸࡻৎᑳஈLjᓤ ࡻۉৎගಸăᆐ೫ሰ።ှᑶঀࡼᑑLjڔڻᦚࢢޝᔐளಯሬ
ᎧອޠࢢݝऱᏠೂ૾ᄏೆቲLjᑑཝᄏᏋඛᄖቲ༹ஈᆒઐLjݙஞۣᑺ ޝણஹᑳஈᆒઐ፦ᏥܪᓰLjጐၥೂ೫ੑࡼ፩ီ݇ࠊాተሷă ્உၦઁLjᏋඣ૩ᄾྜྷࡵ༹ஈቲࡩᒦăᑳৈޝෂེޫᄖLjۣஈ ᅗĂݚĂၺᄸĂ૰ඇጙᑫLjࡍଜॊᔫංࡼݙጾಘઃăᎅ᎖༄໐ޝᒦ ያహࢯᄻጙቲ೫༹ஈLjࡴᒘޝᒄ༄ࡌྸࡻጙࡼݙෂ᎒૩೫ጙށાǗ ऎᆸඣࡼᏋથဵᇄۧᏓLjᏳࠨ࣪ᐬࡼڅऱቲࡌྸLjᄏሚ೫Đဵޝᆸ ଜđࡼறခăᏋࡔܭᑚዹႁǖڳࡼޝણஹࡌྸছுLjᔫ્ᎌৎੑࡼቦ༽Lj ሾ၉ৎᎌநă ఘᓹඛᄖࡌྸࡻছছுுࡼޝLjᏋඣࡼᔫེ༽ᄋ೫Lj৻ఱጐถৎ᥇ፀ Ᏼᑚዹࡼޝᒦᣄᣀ৪ᇕă
8
ฝ݀ݙ৲
ĂညᔇLjᅲ߅೫ཽညᒦᔢᆐᒮ ገࡼਜ૭ࡼܤછLjऎᏴᑚࣤဟମLj Ⴧጐ୍୍ঌଜᄭࡼᐊྀLjႲ
Ċᆐजଝᎉ
ᓹঊෲᓆ୍ฤ൳ݙᏳᔫLjჇ߅
A Charity Donation Activity in GZ Tianhe Store ਓᒳᄖࢢࢢޠ၀ ඥૈ
ᆐଜᒦࡼᑽᓏਜ਼ᆎጙࡼள Ꮞă ፓᛥLj7ฤࡧᒎମऽဳă
Đ
၅ᇳLjቿଣቿ೫ᑚඐLjকૄ೫Lj ቸඣංฝࡼ࣒ංݙਭ೫đǗ ĐजLj౩ซෂ༄LjᆸඣᎧฝᄴ
ᏴăଝᎉđǗ ĐजLjఘਭฝࡼᔫອLjඛৈ࣒ဵกඐᎁኅLj ฝ᎒ဵกඐฤ༵Ljܿጙࢾ્ಭฝᏐབྷđčč
Ᏼᑚ7ฤମLjᐒፐᆐఱઓ༩࢛ገज ᆐଐLjजᏴጙৈቃ၄ၣઁধ߲Ꮤૄࡵ ႊࡗఱઓLjથፐࠥऎࡴᒘాຼೱǗଐચᒦࡼ09ฤ ࡼଣፐᆐ።ݙሂࡼࢿࣥݙᆁઁዓߕLjᒇࡵ ଣ໐ਭ໐जથᥒݙᒀăᑵဵᑚዹጙᒬॐखሶ ࡼສநLjཱུजࣶࠨᏴڔڻଐࡍྮĂ၀ด
ጙ௪௪ቖᏴቃఌຢᑞߋĂ༵႕ᘄቕࡼજ
ଐྮ܈ᒦଝලǗᑵဵᑚዹጙᒬጓڐጓࡼறခLj
Ꭻဵᄖࢢਜ਼ᄖॊࡼݝᏋᆐฤ༵ࡼ၅ᇳଐန
ཱུࣶଜᓤఱઓजᒄऎǗጐᑵဵᑚᒬ
ರज႙ࡼᓗॵă2010ฤ1ᏜLjᄖࢢᓤ᧤ᒦቦ
ᆄᆸࡼঈ߲Ljཱུज೫࣪ᔈఙࡼਈᓖLjᒇ
၅ᇳଐနರजۻཀྵᑧᆐ౽ᆘڋᅵ໐Lj݀᎖1Ꮬ
ࡵఙჇ༗ሰ೫வᒩčč
3྇Ᏼਓᒳంཌ഻ంᔐጛᏔቲ၄ၣă3Ꮬ߱LjჇᓞ
ෘᏥᇄ༽ఠዩजLjࡣᏴ౩ซෂ༄Ljज
ࡵ೫ਓࣁဏᒦጛపࡍኧএၢᒭഖጛᏔଖኚᒤ೦ă
྆ಘLjჇ྆ሤቧǖᄖࡸߦ༮ƽབྷᆁყᆃज
ሚጯઔॅጛ೦ॅၫလᅺᏄLjஞඛࠨછ೦ॅࡉ
ࡼᄴူLjᇄۻݙჇࡼಘᎧଫߒჅࡌࣅƽჇᆈ
ᇋᅺᏄă
ۡࡼೆᎧႌᅾఝᑱLjჇᏴଫ༓ࡼፀᒔᘇျည
࠭2003ฤ6ᏜᔫᆐᓍߒଐနଝྜྷڔڻLjࡵ
ෘࡼፀፃƽ
ᏴᏒᆃၥLj࠭றခਜ਼ᇕᒠᆐजଝᎉƽᒗࡵ खষ༄Ljೌᄴེቦࡼଜᓤఱઓࡼ௮ᓐLjৢᎌިਭ8ᅺ Ꮔࡼ௮ୣࡵ೫जࡼ၄ƽ
2008ฤ4Ꮬဍᆐ၅ᇳଐနLjज೫5ฤဟମĂ
ᔫᆐጙᒇᎧजᏴᔫবᆡ݀ᔫᐵࡼᄴူLj
ඛฤᎌᔫອᏴႊดݝਜ਼્ଐྮ܈ࡼᎁ
ᄖࢢᓤ᧤ᒦቦॊݝਜ਼ࢢݝඡᏴࡻᒀ༽ౚઁ൫
ፊጓᅲ߅ᏴᒆጓࡼખಸᓞǗ
ቲࣅă3ᏜLjᄖॊݝൈሌᏴખฉཌᓤ᧤ᒦቦ
࠭ 2003 ฤጙৈॸ્߲ᔫࡼ༴ྼ༴ฤࡵ
ดݝख೫௮ާፇLjࢢጾᏴ્ॊሱजࡼူ
2009ฤྋဍঊ༫LjजᏴڔڻᔫ໐ମ಼ள೫உ
૭LjᄴူඣोोᓗॵᎧ৴ቖቃఌຢ݀༫၄ਂ
ଜᓤᎧഃ၉LjጓᎧಽྥৢᇎ Prosperity of Performance in NJ Daqiao Store
ܿభጲࣷབྷညෘLjࡣསݙถࣷབྷཽମࡼᑞ༽ƽ ཱུᆸඣৢᄴࡳLjᓗᏒजถ৫ᐵဒܿLjૂআ ఙLjᐁ྇ૄࡵᆸඣᒦମLjჇݱಅࡼᆈቈਜ਼ၺຳ ࡼጓᇗถೆᆐ৻ఱᄋৎᎁᒠࡼॲᇗƽ
ᎌ௪ႣજႁࡼੑǖĐࡍᎌၺቃ൸Ljࡍᇄၺቃ ছđă ଜᓤᎧഃ၉LjጓᎧಽྥৢᇎƽ
ฉயࡍ༙ࢢ၃ૡ ݝᅽဍ
Ⴒ
ᓹጙဉரಙࡼሰLjࠔᄖጯࡵLj
ອăᆸඣࡼDSᅍࣩጐݙজာྦྷLjࡒጙৈৈᅍ৪
ࡵࠀဵڻઔहLjᅺሷৎቤLjࠔፀڝ
৻ఱă
ࡼஶሷăڔڻࡼሾ၉ጐႲᒄྜྷ
ள્ޟLjࡍଜᏴૄ৻ᔦᄖࡼᒎܪဟLjᐾဉ
ᆂଈăᏴளਭ೫ጙৈࣂᄖࡼኀᑳᒄઁLjࡍ༙ࢢඛ
ᑫᑫሰăऎࢢݺᔐ્ᄋታᆸඣLjᅲ߅ሾ၉ᒎࡍܪ
ৈཽ࣒ᔪੑ೫ߠॊࡼᓰ۸LjᇧᆃᏴᑚৈଈࣞถᓠ
ଜ࣒੪ቭLjࡣဵᆸඣᏴቭᒄጐገሯሯᎌဠඐ
ৈ൸݅൸ă
ऱᔪࡼથݙ৫ཝෂLjဠඐऱથኊገখLjᑱན
ڔڻࡼࡍೆࣞ࠳ሾጐஜஜৌLjᎌቃୈອ
ནࡻৎੑࡼ߅ă
ࡼ࠳ሾLjጐᎌଜᓤࡼᑳᄏ࠳ሾăඛጙᆡᏋਜ਼ޣ
ဵࡼLj߅ᒑถࡔܭਭབྷLjݙถࡔܭሚᏴLjৎ
ࡔ࣒ܭ၄ᒦࡼजۦLjᄴቦೆࡼॲᇗੑඛጙᆡ
ݙถࡔܭᆚăࡍ༙ࢢࡼሾ၉ಭݙఎඛጙৈཽࡼባ
৻ఱLjᏴᔪሾ၉ࡼᄴဟથݙᆄଜᓤࡒఱਜ਼ਈೊ
ಏঈ߲Ljඛጙৈཽࡼጓጐಭݙఎڔڻᑚৈຳგă
9
2010ุ݆ଜ્݇ူ
ྌྜྷᎧ၃
Home Decoration Fair in NB Wanda Store
Ċ2010ฤ4ᏜቤᏋྜྷᒆኵ
ุ݆ᅺࡉࢢጓఱઓ ݝ
On-board Training in WH Wuchang Store
2
ᇊੈᇊࢢޛଜࡾݝሾ၉৻ᆰ ਹዠ
010 ฤ 4 Ꮬ 9 ྇Ċ 12 ྇ဵุ݆ڭஔᒦਪਪଔଜ݇ಂ્Ᾱ 14 ஔุ ݆ळޘᐱာ્྇ࡼێᔇLjጐဵุ݆ଜᓤှޝۍฤᔢࡍࡼጙޝ တ્ă
ᆐ೫፩ᑚޝတ્Ljڔڻุ݆ࢢᏴࢢᔐૺDCॊݝளಯࡼᑽߒሆLjޝ
ዮ
ࠔ႐ᏜLjዴීචLjᆸඣᑚጙຒᏴڔڻᔫ೫੪ࣶฤࡼ࠳ሾ Ꮛᒫ᎖ᎌቴ߅ᆐᑞᑵࡼĐڔཽđLjᎧጙຒቤᏋጙᄴݬଝ ೫ቤᏋྜྷᒆኵLjྜྷᒆኵႰᒑᎌྯᄖࡼဟମLjࡣᇄ൙ဵ
ᏴฎೆĂᄏೆĂቦᒝĂ࣪ኧᏋ࣒ဵጙᒬᄞᐵă
ਜ਼DCᄋᐁጙৈᏜቲ೫ᇨቦࡼଐચਜ਼ᓰ۸ă߹೫ᓰ۸ᐱ્ᓾ೯ૺᇕ೯Ljથ ඛᒲᑑఎᐱ્ᄰ્ፇLjᒜࢾ߲ᔢᇢೆࡼ፦ሾऱښă Ᏼᐱ્໐ମLjޝਜ਼DCඛᄖڔ೫40ཽࡵᐱ્ሚޝቲኝࠅਜ਼ఱઓॲ ᇗăఠࡵᆸඣᐱᆡሤ࣪୷ມLjಯڳށᑽᏈࡼཽᏋॊ߅7ৈቃᔝLjॊܰڔ Ᏼఱഗᔢૹᒦࡼଂৈᄰࡸૺீᑱ࣪၄ࡼᐱᆡএதLjᄰਭᆸඣᔫཽᏋࡼ૩Ă ེ༽ࡼࡴਜ਼ኝࠅڳᎌଜᓤኊཇࡼ৻ఱࡒࡵᆸඣࡼᐱᆡăᄴဟڔ೫BPૺဗ ཽࣩᏋᏴᆸඣᐱᆡ10ඳএத࣪ளਭࡼ৻ఱቲ࠳ሾࡼखਜ਼ஊăభᇫᄖ ݙᔫගLjᏴ10྇ਜ਼11྇ᒲࡼೝᄖဟମಱဟᎌᑫᎦLjᒇࡴᒘݬଝᐱ્ࡼ ఱഗ୷ᆁฤሆଢ଼೫੪ࣶă ளਭཝᄏᔫཽᏋೌኚ4ᄖݙቚไೆLjᆸඣ߅၃ૹࡵᎌፀሶఱઓࡼ ቧᇦࡉ100ࣶৈLj݀༦18ৈăႰಭᆸඣᎾࢿࡼܪᎌጙቋ௦ಭLjࡣဵ ᆸඣࡼᐱᆡ༽ౚૺᑳৈᐱ્ࡼఱഗఘLjᆸඣથဵནࡻ೫߅ࡼࡇݙƽ ᑚጙࠨࡼኵᒙ೫ࡍࡼኝᎧᐱာࡼޝஶLjࣣೖጙৈཽᏴᒰཽࣶෂ ༄᎖ݬᎧࣅᄋ೫੪ࣶ૦્ă খܤǖኵᒄ༄Ljሯᓹᔈᐒளဵጙᆡڔڻࣶฤࡼ࠳ሾᏋLjፐࠥᔈঌ ࡼཱྀᆐᔈ੪೫ஊڔڻLjཱྀᆐᑚᒑݙਭဵጙࠨᏳ଼ݙਭࡼኵෂጯăႲᓹ ኵࡼఎဪLjॕညࣅࡼల߈ྙᄴጙ७ࡍࡼઙ௳ᓆࡌݛఎLjᄴဟᒰኧᏋࡼᔏ ဣೆጐ༹ߺࡼڼᏴ೫ෂ༄LjࡉܭถೆĂ።ܤถೆĂࢯถೆĂᔝᒅถೆčč. ඛඛ࣒ᔈ೫ညࣅࡼጙలăᒄ༄ࡼᔈঌౕۻज़۩ᎦۅᇸಳઁLjᎶखࡻܤຳ ஸᎧ࠭ྏăখܤƽገሯ߅ᆐڔڻᎁኅࡼᏋă ࠭ᔢ࢛ࢆࡼူ༽ྜྷ၄LjᄋဍᔈĂᄴဟࡒࣅᒲᆍࡼཽLjৎੑࡼॲᇗ᎖৻ ఱă ኧᇴǖĐྙਫฝޤఎቦቺLjੑ܈ስဵጙৈహۭᔇLjกඐྯᄖࡼྜྷᒆኵ ฝ્൸ᏲෂਙđᄰਭྜྷᒆࡼጓᆪછૺਖपኧᇴLj೫ஊ೫ႊࡼቲᆐਖप ገཇૺႊࡼଥᒋǗᄰਭႊࡼ፦Ꮵഗ߈ᎧܪᓰࡼኧᇴLjᐐଝ೫Ꭷᔈࡼ ᔫሤਈࡼᒀဤਜ਼ଆถLjᄋᔈࡼॲᇗၺຳă ᅍࣩǖኵ໐ମLjᔝᒅ೫ጙቋࣅLjኧᏋۻॊ߅೫႐ৈቃᔝLjተ߅೫ᔝด ᔫLjᔝᅪீᑱ݀ࡀࡼზဴLjጐ࠳೫ࡍଜᏴீᑱᎧᔫᒦޠ߅ࣥݙăᆸჅᏴ ࡼऔቃᔝĐዣᒄࣩđLjᏴ႐ৈቃᔝᒦᔏ߅ጙ.ူဣᑺීǖᅍࣩ ᔫဵݣ፮ࡸಯ! ঢቝǖᑚࠨࡼቤᏋྜྷᒆኵLjဵᆸඣྜྷڔڻࡼጙჭలLjཱུᆸඣߠ ॊঢ၊ࡵ೫ڔڻ࣪ᆸඣࡼዸăঢቝLjڔڻᆸඣࡼறቦࡼྜྷᒆኵLjሤ ቧLjᆸඣ્߅ᆐđڔཽđᒦᔢ୦ࡼڣᏋă
10
৻ఱڔڻިݢှဵᆐ೫ဠඐǛᆐ೫ଜă
ቦहڔڻLjڻڔहቦ
ᐒளᎌཽႁਭLjଜဵहĐቦđࡼऱăᏴڔڻ৪
GZ Haizhu Store Awards Trustworthy Store
ࡻဏቦǗᒠถࡻࡵۣᑇLj൰ࡻڔቦǗᏋॲᇗᒲ
ਓᒳᒿࢢॲᇗ၃ፖგ ರቃᆖ
ࡩ
ฝఘࡵᑚৈܪᄌࡼဟLjฝቦಱᏴሯ ဠඐฒǛᑚဵాLjݽܞLjથဵߌ
ᇕᎌੑࡼ৪ᇕણஹLj൰ࡻၔቦǗጙᐶါ൰Lj൰ ࡵLj൰ࡻఎቦǗ૾ဧᎌݙ൸ጐ્ࡻࡵᎌ൸ፀ ࡼஊLjభᆣहቦă Ᏼ2010ฤਓᒳှሿॅᑗ્3.15ቲࡼĐहቦ ሿॅࢢđຶኡࣅLjཝਓᒳଂࡍጓ࣒ݬᎧீኡă
ํǛ
൸ፀࡼᏋॲᇗࡒ൸ፀࡼ৻ఱLj൸ፀࡼ৻ఱ
လଜጓࡔܭგഌLjڔڻᒿࢢ၅ཐጙ
ࡒ൸ፀࡼᄾᓾᑗLj൸ፀࡼᄾᓾࡒ൸ፀࡼᏋă
ᒎLj༄අăࡩࢢᔐDavidഌૄᏴࢢ્ॊ
ᑚ௪ڔڻଥᒋဵᆸ࠭2008ฤଝྜྷڔڻᒿࢢ
ሱ݀ࡍဉኝݚǖᒿࢢྋĐ2009ฤࣞहቦሿॅ
ᑚৈࡍଜᄭဟݬଝቤᏋྜྷᒆኵలኧࡵࡼLjጐ
ࢢđ߂ဟLj፩೫ཝᄏᏋਜ਼࠳ሾᏋࡼઢંဉLj
ဵᑚڔڻଥᒋཱུჅᎌᏋৎ۸૩ቶLjৎ
ᆸඣঢࡵ੪ቢᆥLjጐ੪ᔈLjፐᆐᆸඣᔪࡵ೫Ljᆸ
ଝᎌߡநăጐ፝ᑺ೫ก௪຺ࡔܭቶࡼਓসࠤLjĐࡍ
ඣᔪࡵ೫ᆸඣࡼߌํăᄧLjᑚဵᔈඛጙᆡ৻ఱ൸
ଜੑဵݣᑞࡼੑđă
ፀࡼቦဉǗጐဵਓᒳሿॅᑗ્࣪ࢢຳဟ
ᒿࢢᔈ2003ฤ11ᏜఎࢢጲLjࢢಱ࣒ገཇඛ
૩ࠀಯᄾႫLjཱུ৻ఱ൸ፀࡼጙᒬཱྀభă
ጙᆡᏋၥೂᑵཀྵࡼॲᇗಯศLjዏڳອᒠਈLj
ࣶࠔགྷज़ᎦখLjڔॲᇗ፼ܤݙăᆸඣ્ଖ
৻ఱᒗLj፼Ꮠ৻ڳఱࡼಽፄहᏴጙᆡLjᎲ৻
ᆁఎLjଫߒݙቚLjᔪࡻৎੑăᆸඣࡼᎎ၄हᏴ
ఱۧᏓᄾႫဟኸႥݗLjૻ৻ఱჅૻLjሯ৻ఱჅ
ቺాLjስိኝဲกዹLjखᔈดቦሶඛጙᆡ৻ఱኝ
ሯLjཀྵࢾ৻ڳఱࡼඛࠨۧᏓఘᔫࢢखሚྦྷ࢛Ăখ
সǖĐቦहڔڻLjڻڔहቦđă
࿖ಯࡼ૦્ăጐᑚዹᆸඣࡻ৻ఱࡼቧ౷Ljᄋ ೫ࢢࡼጓၺຳă
ॲᇗ፼ᇄᒏஹ Service Improvement in SH Zhabei Store ᐚ۱ࢢᄾႫᓜᏋ ರఉ
Đ
༑ഩᆓᄿᒮ୭༵ো༇LjମᓇႽ
ቦზࡼถೆăᆸඣݙஞገᓖᒮᔈࡼᎫዔLjৎᒮ
ᔠବບঋᒦహđLjဵተྏกቋ
ገࡼથገᓖᒮᔈࡼቦ༽ਜ਼ቦზLjڳᔈࡼݙᎠĂ
ᎌᒀဤĂᔪူཱྀݙᑞࡼཽăऎᑚ௪જ
धฏਜ਼ນ۹࣒ᆄLjཱུᔈཝቦཝፀᆐ৻ఱॲᇗă
ᏴॲᇗቲጓLjᆸཱྀᆐభጲಯஊᆐǖྙਫᎌᎁ
৻ఱቭᆸቭLj৻ఱ൸ፀᆸ൸ፀLj࠭৻ఱࡼᆈቈ
ᒠࡼॲᇗLjᑚৈጓளݙज़Ꭶਜ਼ဟମࡼఠዩLj
ᒦᆸጐࡻࡵ೫੪ࡍࡼறခ൸ᔗă
੪ፐᎌညෘೆऎుᆔă
ᆸᇶઢᑚৈᔫLjᇶઢఘࡵ৻ఱᇧଇऎĂ൸
ᔫᆐጙৈॲᇗቲጓࡼᔫཽᏋLjᄂܰဵጙৈĐᄾ
ፀऎབྷࡼ༽ܭǗ൸ᔗ᎖ᎅ᎖ଫߒᏇᐌऎဧࢢਜ਼৻
ႫᓜᏋđLjᆸڳᆸࡼᔫఘࡻᓣዏਜ਼ခဓLjᄴဟጐ
ఱࡼಽፄࡻࡵۣᑇઁࡻࡼ߅ঢǗࡩጐݙࡻݙ
ঢࡵᔈࡼᐊྀਜ਼ኹೆăඛᄖ߿ࡵᒬ॑ࡼ
၊৻ఱᎌࡉࡵࡼဟݙ൸ࡼኝቛăᔐᒄLjጲᑞ
৻ఱLjݙᄴቶৃࡼ৻ఱLjჇඣᒦମLjᎌႤᒠੑࡼLj
ߋॲᇗધན৻ఱᑞ༽Ljᑚဧᆸࡼᔫညࣅऎࣶݨƽ
ᎌႤᒠތጙ࢛ࡼLjჇඣࡼገཇLjᎌᆸඣถࡼࡵێLj
ጙ༤ᆐ೫৻ఱLjᆐ೫ጙ༤৻ఱLjᆐ೫৻ఱࡼጙ༤ă
ᎌᆸඣݙถࡼࡵێLjऎᑚቋLj࣒ኊገᆸඣᔈࡼ
ᇧᆃᆸඣࡼไೆLjᆸඣࡼᎁᒠॲᇗLjᆸඣࡼ
ེ༽ਜ਼ᎁᒠࡼॲᇗབྷᅲ߅ăࡩᆸඣጐᎌᔈࡼৈ
ߋቧLjڔڻڳࡌᐆ߅৻ఱࡼଜᏊLjڔڻڳࡼሾ
ቶਜ਼༽ኙܤછLjऎᇄ൙ᐏዹLjᆸඣ࣒ኊᎌࢯஂᔈ
၉ள፦ࡻLjཱུᆸඣࡼීᄖৎଝીહƽ
11
ۦୋग़࠭ෟᴊ߲ Ċ ࠾ॕૹᅍ
Kingfisher Boardďs Visiting in SZ Sto 2010ฤ5Ꮬ14྇࣪ڔڻᚆඡࢢĂڔڻખ
ᒦLj࠾ॕૹᅍࣃူ્࣪ࢢࡼ፦ᏥܪᓰĂອĂ
ႲઁLjጙቲཽᏋࡵࡉ1303დࢢLjᑚଜ༄ખ
ฉཌĂစᒗᑳৈڔڻᒦਪ࣒ဵৈᄂܰࡼ྇ᔇăᏴ
৻ఱॲᇗĂጓॉᆍĂDCᄁݫᅎਓࢀऱෂ࣒Ꭴ೫
ฉཌᆎጙࡼTࢢ߆ሚ߲Ꭷࢢݙᄴࡣ༹ቤීࡼ
ᑚጙᄖLj࠾ॕૹᅍࣃူ્ਜ਼ڔڻᒦਪށጙቲ11ཽ
ߠॊళࢾਜ਼ຶଥă࠾ॕૹᅍCEO-Ian Cheshire࣪
ၔးঢăIanຶଥকࢢෂ૩ႰቃLjࡣ፦Ꮵܪᓰጐᔪࡻ
ࡵषගಸࡼຌ߃ĊĊᚆLj࣪1301൜ઌࢢĂ1303დ
ᚆࢢࡼຶଥဵĐGreat Standard!đDŽऻࡼۖޟ
ऻޟੑLjᄴဟ࣪TࢢཽᏋሾ၉ถೆࡼᄋဍᎤᆃă
ࢢૺ1306ᇝಸࢢቲኲࢢఠފăᆸඣฉཌࡼቦ༽
፦ᏥܪᓰƽDžLjऎڔڻᒦਪCEO-Loic Duboisጐ
ஜᓹLj࠾ॕށᎠᔓष1306ᇝಸࢢ݀࣪
ဵ᳨᳧ࡼLjᄴဟጐဵᔈࡼăፐᆐࡩᄖჇඣዛᒦჅ
ĐGood Job!đDŽᔪࡻੑƽDžຶଥᚆࢢࡼܭ
Ꭴ೫ళࢾăᔢઁLjጙቲཽᏋၿࡸݬ೫ᆡ᎖ᇝಸࢢ
ఘࡵᚆྯଜࢢࡼ፦ᏥܪᓰĂሾ၉ॲᇗਜ਼ጓܭሚLj
ሚă
औണࡼખฉཌཌᎮێ၀LjሶཌᎮێ၀Ꮛࡉܭ
ᆐ࠾ॕૹᅍᐐ༓࣪ڔڻᒦਪࡼቧቦૺଖኚଝࡍ
5Ꮬ14྇ᐁ8:45Lj൜ઌࢢᏴᑵါ፦ጓᒄ༄ܣ
࣪ᒦਪှࡼޝᑽߒೆࣞLjᄋᓹݙభལ༦ᒗਈᒮ
፩೫ᑚጙཬᄂၐࡼ৻ఱăᑳৈޝᑳஈීೡĂ፦
ገࡼݬఠଥᒋਜ਼ຶৰጞă
༫༤ࡼᆰਜ਼ᎅᒪࡼᏸă ࠾ॕૹᅍࣃူ્Ⴥषᆰࡼ3ଜᚆඡࢢࡔܭ೫ڻ
Ꮵܪᓰᇄభᄞᄈăڔڻᒦਪ፦Ꮵݝᒊቲᔐପ Joe
ڔᒦਪखᐱࡼ3ৈࣤLj1301൜ઌࢢဵఎጓ8ฤࡼ
ࡩᄖࡵषᚆࡼ࠾ॕૹᅍࣃူ્ਜ਼ڔڻᒦਪ
Lin Ăખฉཌᔐளಯ Shawn Ai ਜ਼൜ઌࢢࢢᔐ Tiger
ࢢLj1303ဵቤখᐆᅲ߅ࡼTࢢLjऎ1306ဵஏ᎖
ށᓍገᎌIan CheshireDŽ࠾ॕૹᅍᔐݡDžĂKevin
Xingᆐ࠾ॕૹᅍࣃူ્ሮᇼ೫༄ࢢᓍᅎࡼ
ࢢਜ਼TࢢᒄମࡼࢢǗႰ3ৈࢢᏴܪဤĂৃࢀ
O'Byrne DŽ࠾ॕૹᅍݤᇗᔐପDžĂ Peter Hogsted
ሾ၉ሲྙCoolingອࡼĂOPPࡼۇሾ၉Ă
ऱෂᎌܰތLjࡣᏴອਜ਼৻ఱॲᇗསመာ߲
DŽ࠾ॕૹᅍਪଔݝᔐݡDžĂRichard BoydDŽ࠾ॕૹ
ᔈᎌອ߳ਡࡼॲᇗࢀăIanᏴኲࢢਭ߈ᒦጐྜྷኯ
ࣞࡼᄴ߃ጙᒘቶLjᑚဵܣࢢᒊቲೆࡼᔢੑႁ
ᅍਪଔݝ፦ᏥᔐପDžĂTim GrovesDŽ࠾ॕૹᅍਪଔ
ᆰࢢᔐਈ᎖ࢢࡼሾ၉ᇼஂLjྙĐ৻ఱᒇ൰ᔓࡼ
ීă
ݤݝᇗᔐପDžĂBenedikt BenenatiDŽ࠾ॕૹᅍดݝ
ᎉ໗ਜ਼৻ఱገཇࢯ໗ࡼᎉ໗ሾ၉܈ಿđࢀăᏴኲࢢ
ۦୋग़࠭ෟᴊ߲! ࠾ॕށඣჅఘࡵࡼࢢܭ
ᄰᔐପDžĂ Loic Dubois DŽڔڻᒦਪᔐݡDžĂ
ᔢઁLj Ian ੪൸ፀ൜ઌࢢࡼܭሚ݀ํĊĊྙਫ
ሚLjऻጙ྇ᒄLjऎᒮᏴࠒڻೖƽభᆣಱᒄ
Stephane MoreauDŽڔڻᒦਪᇗݝᒊቲᔐପDžĂ
1301ࢢጙฤถ፫ಽ1ৈጸLjჇཽ۾༫ᔈ࠭፞ਪࡒ
ቲLjဪ᎖ᔗሆƽખฉཌࢢࢾଖኚۣߒᑚᒬᎁኅ
Joe Lin DŽڔڻᒦਪ፦ᏥݝᒊቲᔐପDžĂ Robert
ጙີሧᮔ༄ࢢཀă
ᔫज़LjࣥݙᓫཇᓳᏗLjڔڻખฉཌࡼᎁኅࠅᄻ
Zhang DŽڔڻᒦਪᓤ᧤ᒦቦᒊቲᔐପDžĂ Dean McMillanDŽڔڻᒦਪࢢখᐆ ݝᒊቲᔐପDžăᏴᔓ ࢢ ਭ ߈
खዯࡍƽ
ࣃူ્ᚆኲࢢᎤࣞຶଥ
ores
ખฉཌᔐளݪ ێଘັ
ීᄖৎගੑ
ᓰĂॲᇗਜ਼ጓᔐݝഌࡴഔሆ೫రࡼ፝ሷLjࡻ
ব༽ౚLjᄋ൲৻ޝఱॲᇗൈǗ
ࡵ೫࠾ॕૹᅍCEO-Ian Cheshireਜ਼ڔڻᒦਪCEO-
2. ዏৃᔥክࡍڭቲᆐᓰᐌǖ
൜ઌࢢቲᑶڹ ݝჸ
Loic Duboisࡼࣞຶଥă࠭ჇඣࡼજᎫಱLj࠭Ⴧඣ
ฉਪࡼᇋᏜLjਜ਼ज़५LjઔಅർLjڔڻ൜
ࡼዛခᒦLjᆸඣஊࣗ೫൜ઌࢢࡼ߅LjᏋࡼ୦ڣLj
ಳࡵLj৺ᄫቲᔓđǗ
ઌࢢࡼᇋᏜጐဵཽഗྙޭLjညፀቭടăᇋጙલᒲ
ጐఘࡵ೫ڔڻගੑࡼᆚLj൜ઌࢢીહࡼීᄖƽ
3. ࠅ৻ఱLjᒮ࢛৻ఱཝ߈ࡴ৪ǖ
ᅎୀܣ᎖ᓕࡍڭቲᆐᓰᐌࡼऱजLj૾Đྯጥ
໐ମLj൜ઌࢢᏴ9ᄖดᅲ߅ሾ၉20863172.31ᏄLjጲ
ݝඡᒮ࢛৻ఱሤઑࠅLj݀ಽ્ॊሱள
ިೝᅺᏄࡼᓳᏗሾ၉ጓࠎ಼ဥቤƽࢢ
࢜ښಿLjᒙሾ၉ഺLjྙ Đጙີ݁ೇୢखࡼᇶ
ಯށਜ਼ᏋᏴࠎᐆቤࡼᇶᏝᒦLjऎ࠾ॕૹᅍ
ĐTđ߲ৈᆚ
ࣃူ્૾ࢢኲ၁ࡼሿᇦLjৎဵࡍࡼ৴ᇎ೫ࡍ
ᚆდࢢቲᑶ ݝज़ખ
ଜࡼိă
௭đښಿာपਈೊອሾ၉Lj৴Ꮛᅢ௸৻ఱኊ ཇǗ 4. ອݝಯށĐିঌđǖ
࠾ॕૹᅍࣃူ્ኲࢢ໐ମLjफ़ࢢᅲ߅࠳ሾ
2010ฤ2Ꮬ15྇Ljጙৈᐰቤࡼდࢢ߽ೂᏴ
ቲᑶݝᒮ࢛ᎆୈࡌ፝ອݝLjᄻጙ၃ૹĂ
ࣅࢯᑳLjᆐ೫ Đᐱ൜ઌࢢᑞဣज़ݧLjመ൜ઌࢢຳ
ᚆॵᄙཌࡼ৻ఱෂ༄Ljᔫᆐખฉཌ၅ଜTଐચখᐆ
ഺྜྷĂᑳಯĂख႙ăཱུອݝಯށᎌৎࣶࡼဟମ
दࡼᔫᎧݙຳदࡼሾ၉đLj൜ઌࢢອݝඡዏ
ࢢLjდࢢঌᓹৎࣶࡼဧෘਜ਼ᐊྀăऔࠨఎጓጲ
Ᏼ൲ޝᓙॲᇗLjᑚጐဵᆸඣஙฤጲခࢯ߅ᆮ
ৃጞ፦ᏥܪᓰገཇቲࢯᑳăᏴ৻ఱዛᒦLjڔڻ
LjඡࢢጲĐTransformationđᆐਖ਼ቦLjᆐ೫ཱུ৻
ખฉཌ༄ࡼᒮገᏇፐă
൜ઌࢢࡼሾ၉ĂॲᇗᎧᆁޟጙዹழᎌኔǗဣLj
ఱᄏዩࡵৎᆐဟࡼLjৎᆐಯࡼݚLjৎᆐ
ᔪੑ೫ጲᔫઁLjᆸඣ፩೫Đᇋጙđሾ၉
ඛጙᆡᏋĂඛጙᆡಯཽᏋ࣒Ᏼஜᐽᎌኔᒊቲ
ᄣቦᒲࡵࡼॲᇗLjდࢢᔐளಯTim Yang࣪ඡࢢ
ख़ૺ࠾ॕૹᅍࣃူ્ኲࢢࡼଶᏞăᇄ൙ဵ໋ᄰ৻
ᓹॊੑࡼᔫྀᇗLj࣪ອࡼᐱာLjཌቲ
ᔫቲ೫ᄻጙݝၞLjᓍገ۞౪ጲሆଂৈऱෂǖ
ఱથဵᔐݝഌࡴLj࠭ྜྷࢢࡼጙరLjࡻࡵ፩ܶ
ᒮቤࢯᑳLjᄂܰᑣ࣪ጙണᓍᒦያᄰࡸࡼࣧᐱာ ቲᎁછăဟᒗለଈLjࢢᓍࡌ༹ጙለज़࿘ᇹLj ཱུለ྇ࡒጙႋႋፀǗᆦᎻݝඡᄻጙ೫ອ ᐱာ༑ෂ۳ஶࡼྻݨLjဧອࡼৃৎᎌށ ࠨછĂᄟಯછǗᔢᎌᄂྻࡼဵᎻᓏࡼࣞᄻጙ೫Lj ስጙڜ၅ᄮቺࡼိܸࢀࡗ৻ఱࡼଶᏞǗᏊጳཌ ᒮቤቲለଈྻࡈݨLjࢢดࡌᐆࡻྙမྙઙLj ගݙဒ၃Ljྲखᆨᚺభཽࡼᇦčč 5Ꮬ14྇Lj࠾ॕૹᅍࣃူ્ࢀጙቲཽྙ໐ࡵ೫ ൜ઌࢢLjᏴ1ৈࣶቃဟࡼኲࢢਭ߈ᒦLj൜ઌࢢࡼܪ
ጙNJඡࢢተሷࡼৎቤૺᆒઐ 1. ඡࢢ፮ୈဗࡼᆒઐǖ ᅲ࿖፮ୈᇼஂLj࠭ᅪ༑༹ᇸࡵಢቃܪဤᆒઐLj ဧᑳৈࢢৃࢯৎਜ਼ቕĂීೡǗ 2. ອࡼૄ৻ǖ ᒮቤૄ৻ᔇಢࡼTOPອĂOPPອĂ࠳ሾ ອጲૺອጲࡉࡵᔢಯሯࡼਫǗ 3. ܪဤࡼಯᏥǖ ߠॊᏥTଐચቤܪဤLjဧᑳৈࢢࡼܪဤታ ĂᑳஈĂගLjཱུ৻ఱࡼ৪ᇕਭ߈ৎऱܣஅLj ᄴဟᄏዩ৪ᇕࡼಘབă
Ꮛེ༽ࡼॲᇗLjඛৈཌᎮ࣒ถঢ၊ࡵTࢢࡒࡼཝቤ ၁ߡૣǖᆨᚺࡼᔃྻĂታࡼܪဤĂಯࡼݚLj ᄂܰဵᄴူඣੑࡼறခෂඎĂེ༽ࡼॲᇗ࣒৻ ఱૺࣃူ્ഔሆ೫రࡼ፝ሷăᇋጙલᒲࡼሾ၉ ᒦდࢢནࡻ೫ੑࡼ߅Lj࠾ॕૹᅍCEO IanᏴኲ ࢢᒦᆸඣഔሆ೫ĐVery GoodđࡼᏸගLjખฉཌ ᔐளಯShawn Aiᆐᆸඣۆख೫Đᔢଛॲᇗđࡼྋ ᎺăࡩࢢᔐᏴ્ॊሱᑚቋᇶᏝဟLjჅᎌཽ࣒ઢ ંཪᏘLj۶ঢቢᆥƽ৻ఱࡼᏸගĂഌࡴࡼళࢾ೫ ᆸඣৎࣶሶ༄ࡼࣅೆă ႊࡼTଐચඛଜTࢢࡒ೫፮ୈૺྟୈऱෂࡼ ཝቤখܤLjĐ T đ೫ᆸඣდࢢऔࠨညෘLj
औNJॲᇗࡼቤገཇ
ᏴĐTđࡼവᔑᎌ੪ࣶଲባLjࡣጐᎌஙᄖᑚዹࡼ
1. ཽೆᒙࡼᓞܤǖ
ᇶᏝăችਈർࡸᑞྙᄤLjऎங൳࠭ݛᄿ
ᓖᒮࡼۂಯቶLjᒋޠࢢۂඛᄖߥއဣଔࡵ
ᏗƽĐTđ߲ጙৈৎੑࡼᆚLjᆸඣေ ጲࡗƽ
ቧᇦڔཝ Information Security
્߈ૣ ( ሆ ) Social Engineering Attack
ࠨᆸඣ೫ቧᇦڔཝᒦਈ᎖્
ፀᆀᒍLjࡴᒘ၊ᑗଐႯ૦ۻᒈྜྷ൫Ljా
ऴपLjऎ੪્ਈቦ્߈ኧऱෂࡼૣăፐࠥLj
߈ኧࡼጙቋ۾গศLjᑚࠨᆸඣଖኚ
എࢀᒮገቧᇦࣀပă
೫ஊਜ਼ᐾᆻ્߈ኧૣࡼᏇಯĂ၄ࣤĂښಿૺ
ᄀ൙ጙሆᑚৈજᄌLjࡼથဵᇧᆃࡍ
औဵ༵ቧᎍă੨ఱᄰݧ્ޟᒬێजLjᎧ
ଜ࣪ᎌৎరࡼ೫ஊLj݀༦ኧ્Ᏼᑚৈቧᇦ۬
၊ᑗĐ౯ਈᇹđĂĐᄁதઃđLjೂᎍਈᇹă
औဵଝ༓ᇕಯऴपă࣪᎖ම߈ࣞ୷ࡼێ
ᐠါᐐࡼޠ્ৎੑࡼۣઐᔈਜ਼ႊࡼቧᇦᓾ
ࡩख߲༿ཇࡼཽ੪భڐᑗᎧۻ༿ཇᑗᎌሤᄴࡼڐ
ޝჅLjྀੜཽྜྷܘኍ߲ာᎌᑺୈLj࣪षᑗገ
ޘă
ੑĂቧዶਜ਼ፀဟLjཽඣᆁᆁ༷ሶ᎖ၿ࠭Ljᑚᒬ၄
ᎌᄴਜ਼ପ၁ᒜࣞăᔫཽᏋ࣪᎖ැঢቧᇦࡼᓽኯ
ࣤᏴሚဣညᒦጐ੪ޟLjऎ༦ऻޟᎌLjፐᆐཽ
ገ࣪ᎤጲLjጐݙถᏴ࢟જᒦୣધᑚಢቧᇦă
ඣ࣪ᎍᔐဵལऴपቦಯă
ැঢᓾ೯ܘኍྜྷਡჄLjᏙߓୣᎅᓜཽۣăृ
ྙᄴሚဣ્ᒦࡼຣᔇLjჇඣࡼ໑ຣଉተተ ྻྻLjݙጙऎᔗăႲᓹᆀਜ਼ᄰቧଆၣࡼݛLj ຣၣઔዹጐࣥݙडቤLjഎཽऴݙဒऴăಿྙLjᎌࡼ
ྯဵධቧཚᆆăཽඣྏ୷܈ጵॲ࠭ਜ਼ሤቧഌࡴLj
ཽፐ၂ᅄࡻ၄૦ᒦቧᒦࡼອĂऎࡩ
Ⴥጲ੨ఱభጲඌߠഌࡴLjઊଣᆆඌߠഌࡴܟ
၊ຣLjᎌࡼཽ༵ቧຣᔇࡌࡼ༫ཽखညૢޱĂૻܿ
ࡼཽဣဗ໑ຣă
ᆉLjᐐ༓ऴपፀဤLjመࡻᎄᆐᒮገă
ᓾ೯።ளॏႵࠀಯLj݀ཀྵۣݙถۻᏳૂআă ྯဵᒜࢾৈཽڔཝऱښăۣઐੑᔈࡼৈཽᑂ ઓਜ਼ම൩Ljږᑍႊᑶݽਖࢾᒙᔈම൩༓ࣞLj
ᓕᏔࢀ࢟જઁۻຣན༂ݤLjࢀࢀăᑚቋሚဣ્ᒦ
႐ဵጵ᎖્ཀྵཱྀăࡩገᔪࡼူ༽ఘབྷਜ਼ܰ
ࡼ໑ຣ၄ࣤጙࡡۻ੨ఱዓ።ࡵૣᆀᇹᄻLj
ཽჅᔪࡼူ༽ጙዹࡼဟLjཽඣ્༷ሶ᎖ࡊ።༿ཇă
ᔐᒄLjਓࡍଐႯ૦ઓ࣒።ক્࣪߈ኧ
खᐱ߅ᆐ્߈ኧૣă
ࡩჇཽጐᑚዹᔪဟLjཽඣ્ཱྀᆐᑚቋDŽᒋࡻટ
ૣۣߒࣞࡼவᄒLjဟరݟೡᔈࡼዛLjݙገཱུ
ስޟࡼૣऱजᎌǖᒇ༅ྜྷێޝჅLjଣ
ጧࡼDžቲᆐဵᑵཀྵࡼăಿྙLjඌߠಯཽᏋࡼ੨ఱ
ႊࡍೆᄾྜྷࡼᆀڔཝଆၣࡅဗተᄴኋLj
ඌᆒઐཽᏋĂଆၣ৻ᆰĂᅪ൲႙ૡᏋစᒗ༹ஈLj
সႫ၊ᑗჇጯ࠭၊ᑗᄴူࠀࡻࡵ೫ጙቋభቧࡼ
߅ᆐጙࡸ࠺ྦྷࡼĐ൫ໜํऴሣđă
ීᑵࡍྜྷێ၀Lj႑૦ኰᑊాഎሤਈቧᇦLj
ቧᇦLjกඐ၊ᑗ્༷ሶ᎖ڳᔈᐾᆻࡼಢ႒ቧ
ᄽఘ݀ኸႥᓕᔫཽᏋྜྷࡼాഎǗᄰਭ࢟જLj
ᇦጐসႫ੨ఱă
ඌߠଆၣཽᏋᆡഌࡴLjጲᔫᆐᎅࡌ࢟જ࠭
ᇋဵঢऍᅄۨቦಯăཽඣᏴ၊ࡵऍૉઁLjޟޟ
ᔫཽᏋాᒦᄁནჅኊቧᇦǗጲૺᒙᒬᆀຣ
ᎌሯૄۨ࣪ऱࡼቦಯă੨ఱభጲሌ၊ᑗጙቋቃ
Ljᄰਭଦࢮᆀᐶᒇᄁནઓᑃਜ਼ాഎLj
ऍቃૉLjစᒗᅀഴጙቋ૦මቧ
ඌߠᆀಯᏋLjᄰਭ࢟ᔇᎆୈሶઓჃገాഎLj
ᑗࡼቧྀਜ਼ૄۨă
Ᏼ࢟ᔇᎆୈᒦᒈྜྷ൫Lj༨ནઓቧᇦLjࢀࢀǗစ
ങဵლ౹ਜ਼ڐᐴቃܣ
ᒗᏴێ౮ᒦጐᆁᆁ۞ᎌ࢟જ۾Ă۸ᆄഺĂਖ
ጩăᆀߡளޟຎࡵ
ࢾ၄ݿĂ྇߈ڔܭĂᇹᄻ၄ݿĂࡌ፝ृᒓĂࢀࡍ
ᒦĂॅᐓ႙ࢀดྏ
ႊ૦මቧᇦLjྙਫཽۻइፀ༨ནLjઁਫݙఔ
ࡼᎆୈᆀLjࡣ્ገཇ
ሯă
ᄘቖᑃઓਜ਼ాഎጲܣĐዩ Ⴥᎌࡼᑚቋૣ࣒ဵಽ೫ཽቶྦྷ࢛Ljྙᄴඳ
ᑺđ॑Ljᑚᄰဵޟ੨ఱᐁ
ᄂปయᏴĖ໑ຣࡼጳၣėጙၗᒦ೫ڐፐႅუࡼ
ጯੑࡼམᄁLjிီஏ
ጙ௪જ:ĐᒑᎌೝᒬူᇕဵᇄགࡼĊĊᎪᒼਜ਼ཽಢ
ᎌᑚඐࣶĐᄖࢬሞܽđࡼ
ࡼࠚăđ્߈ኧૣ੪ࡍ߈ࣞဵಽཽ
ੑူ༽ă
ඣࡼĐࠚđࡍፀĂ༵ቧਜ਼࣪ቧᇦڔཝࡼᇄᒀă ྙ܈ǖ ጙဵໜቦಯăጙቋཽᆀဟེᒪ᎖ීቩڭᕦĂ
ᇦLjጲધན၊
Ⴥጲገऴᒏ્߈ኧࡼ ૣLjથဵገጲཽᆐ۾ଝ༓ऴपƽ ጙဵᐐ༓ऴपፀဤăޟዔ
ໜᆫᯃူĂલྻࢅጲૺጙቋ৶ཽቦࡼดྏLj੨
ࡸĐᒀᒀ܋Ljڻᐵࡓݙđăཽඣ࣪
ఱಽᑚᒬໜቦಯLj᎑ဧཽ࢛ૣᦩಂLj݀ᒎሶइ
᎖ᆀૣLjਭབྷৎມᒮ᎖ଆၣࡼ
14
݀ࢾ໐ৎધLjৢݙሱLjݙᅪஐă
ፙၺႈᏎ ঢऍૄۨ A CSR Activity in KM Shibo Store ౧ීီ݇ࢢᓤ᧤ᒦቦಏᇗਈᇹ ݝቝᒨී
3
ᏜLj࣪ࠔ߃౧ීႁLjဵ۾ጙৈथઔ႒Ă
ቭࡻᄢLjोोࡍଜࡑሎዞࡼഌகăဗ
ࠔፀࡼڝᏜ॑LjऎஙฤLjᎅ᎖Ꮂࡵڻ
ࣩޠඣ࣒ۻᑚቋᒠ້ࡼਰᔇඣჅঢࣅLjࣩޠರဓ
ฤݙᎲࡼᏰLjࡍ྆൸ࠉṌLjጙຢ
ීႁǖĐᆸඣጐᔈแLjᄰਭႊLjᆸඣሚᏴถ
રᇅLjࠔᄖ႒ઃጯளᑚಱጣᆄă
৫੪ੑࡼညăᑚࠨᅍࣅLjཱུᆸఘࡵ೫થᎌ੪
ᒗ 3 Ꮬ 25 ྇Ljࡍጯᐆ߅Ꮰฉဏ 16 ৈᒳှ
ࣶऱညࡀᄟୈกඐଲౄLjጐීڹ೫ᔈไೆᔫLj
2405ᅺཽ၊Ᏸăᎌ811ᅺཽĂ539ᅺᄿࡍဌንፙၺ
ᆐଜཽࠎᐆቴॵညࡼဟLjৎ።কঢऍૄۨLj
߲ሚ౩ซLjแᔫᇕ၊Ᏸෂ૩ࡉ4668ᅺăᎾଐཝဏ
ᔈࡼถೆLjૄ્ۨăᇧᆃႊถ৫ࣶᔝᒅቋስ
แᔫᇕፐᏰିޘ60ǁᔧᎎǗཝဏแጓᒇளႼပ
ᑚዹᎌፀፃࡼࣅƽđ
ጯࡉ170ጸᏄă
ᄰਭ༄໐ኝࠅLjᔝᒅဗࣩᄀ൙ୣഗLjጲૺᏰ
ᑣ࣪Ꮰฉဏ၊Ᏸဣଔ༽ౚLjள౧ීီ݇ࢢᓤ᧤
ཌဣ႙ၺLjࡵᔢઁᔐஉૄ৻Ljဧဗࣩߠॊঢ၊
ᒦቦॊݝᄀ൙LjࢾጲĐڐቦ႙ၺđᆐᓍᄌLjఎᐱ
ࡵڔڻᏴखᐱࡼᄴဟLjᔈࡼညࡒ೫ဣဣ
ሶᏰཌቃኧᐓ႙ፙၺࡼဗࣩᅍࣅăᄰਭཱུ
ᏴᏴࡼখܤăፙၺႈᏎLjᏴႊᄋᔈখܤሚᓨĂ
ဗࣩቲᔈ࣪܈LjᏰཌఠࢀފᇹણஂLjࡉࡵ
খܤညࡼ૦્ဟLjᔈጐ።ᐊᇄࡕࡼ࣪ႊĂ
ଝ༓ᅍࣩืೆLj࣪ႊૺ્ঢऍૄۨLjଝ༓
્࣪ঌ።ᎌࡼᐊྀਜ਼ፃᇗă
્ᐊྀঢࡼࡼă
ࠨ۾ࣅLjৢ௮4325ᏄDŽॊݝᏋૺཌᔐ
ࡒᓹ࣪ᏰཌཽࡼเเڐቦLj4Ꮬ15྇Lj౧ී
ᑌᔐ௮DžLjཝݝ৪ࡻཛྷၺ330ୈLjৢଐ7920ີă
ီ݇ࢢᓤ᧤ᒦቦॊݝဗࣩޠᏴಏᇗਈᇹࡼݝᔝᒅ
ளᒦખࠢ࿖ᔐ્ࢯLjཝݝ௮ᐓࡵᏠฉဏဝጫᔙ
ሆLjᓤ᧤ᒦቦཝᄏཽᏋڐቦ௮ᐓऎ߅ࡼ330ረ
ᔈᒤሜഷউᑪݻቃኧă
ፙၺDŽৢଐ7920 ີDžLj႙ࡵ೫၊ᏰᔢዏᒮࡼᏠฉ ဏဝጫᔙᔈᒤሜഷউᑪݻቃኧă
ቦટঢऍLjૄ્ۨLjڐቦവLjᎌฝᎌ ᆸčč
ࡵᆸඣ႙ࡼ࠙ுፙၺLjਰᔇඣቈྏ൸ෂLj
15
્ਈᓖ Talking Society
2010Ďཆጙቃဟďࣅ
সĂஶࡾጙቃဟLjጲሰ።ĐஜૻቲࣅLj።࣪
2010 Earth Hour Activity
ሿਜ਼ღहă
ܤછđࡼާፇLjᄏೆቲᒘೆ᎖ିถᏎ Đཆጙቃဟđᎅီஏᔈ્DŽWWFDžख
2
010 ฤ 3 Ꮬ 27 ྇ 20:30 LjĐཆጙቃဟđ
LjᒒᏴཱཽུඣ೫ஊࡵܤછჅࡒࡼஜᆆቔLj
ࣅᏳࠨᏴཝཆሊࢅღညེޭăᑚৈ
݀ፀဤࡵৈᄏቲᆐ્ᓕણஹࡒࡼర፬ሰ
ཝཆણۣፄࣅᑑৈཽĂጓਜ਼ཌ
ࡍখܤăᔈ 2007 ฤᏴࡍڦಽࡼᇨป၅ࠨ
ဣଔቲࣅஂᏖถᏎLjဵီஏਖෝᔢࡍࡼણۣ
ێLjĐཆጙቃဟđጯளᓆ୍߅ᆐཝཆᔢᑑೆ
ቲࣅᒄጙăڔڻᔫᆐ๏ᒴጙĂᒦਪᔢࡍࡼᓤ
ࡼஂถቲࣅLjஙฤᇢ೫ཝཆ6000ࣶৈ߃ှĂިਭ
ြݢഃ၉ਜ਼ጙާࡴࢅღଜညࡼቲጓሌ
10ጸཽݬᎧLjᒦ۞౪126ৈਪଜਜ਼ཌLj56ৈਪ
ग़Ljೌኚ2ฤ૩ݬᎧᒦăஔဟLjڔڻᒦ
ଜ၅ঀࢀࢀăڔڻᇧᆃᄰਭଫߒᄾĐཆጙቃ
ሿॅᑗቲৎᐊྀঢࡼሿॅਜ਼ညऱါLjᄴဟጲ
ਪᔐێݝ၀ጲૺሆཝਪჅᎌඡࢢᇬᅪᆍਓ
ဟđਜ਼ৎࣶࡼણۣፄࣅLjᎅᆸૺཽLjࡴ
భߒኚࡼጓෝါᆐጓஏᔪ߲ܭൈă
ཆጙቃဟLjᆸඣᏴቲࣅ Ċ ॵᒳ৴ണࢢĐཆጙቃဟđࣅ CSR Activity in FZ Gulou Store ॵᒳ৴ണࢢࠣᓝଜᏊጳ ݝቤી
ᄰࡸࡼኝࠅ౺ਂᓹጙᐽ७ࡼĐཆጙቃဟđࡼ ኝࠅۨጲૺࠥࠨࣅࡼ଼Ljۨමම൧൧ࡼ LjࡔܭᓹᏋඣጙ॑॑ࡼߌํǗཽೆᓾᏎݝᓜ ඡᑣ࣪Đཆጙቃဟđᔪ೫ጙࣤᏖۍቃဟࡼኝࠅ၁ ຫLjᏴ્ਦࣅ݃हăཱུᑳৈࢢ࣒ᏴĐ ཆጙቃဟđࡼણۣኝࠅॉᆍᒦă ࡼ60ॊᒩLjఘ႒ᆈݙᔗࡸLjऎᑚݙஞஞ
ࣅă ࠭কࣅఎᐱ༄ۍৈᏜLjࢢཽೆᓾᏎݝጯள
ဵጙৈᇬࡾጥါLjৎဵጙৈஂถಯศLjݙ൙ဵᏴ
010 ฤ 3 Ꮬ 27 20 ဟ 30 ॊLjႲᓹࢢࡼܪ
ఎဪᆐሰ።ᑚࠨࡼࣅᔪ೫ࣶ૩ࡼᓰ۸ăᏴ
ᔫ࢛થဵଜ࢟Lj࣒ኊገᆸඣޠ໐ࡼไೆਜ਼
ᒔቶLOGO B&QጲૺവܟஶࡾࡼᇬLj
ࡼޝৈᄰࡸᆸඣႲࠀభጲఘࡵਈ᎖Đཆጙቃ
ᑽߒLjဟဟᄋታᔈLjਈࢬܘݙገࡼ࢟ࡾLjݙࢬڰ
ܪᒔᓹڔڻॵᒳ৴ണࢢᑵါሰ።ݬᎧ
ဟđࡼኝࠅLjሶ৻ఱኝࡴࠥࠨࡼࣅLjཱུჇඣਜ਼ᆸ
ኊገࡼ࢟Ꮞă
WWF ီஏᔈ્ᄋ߲ࡼĐཆጙቃဟĐ
ඣጙݬᎧࡵĐཆᇬࡾጙቃဟđࡼࣅᒦǗᏴᏋ
2
2009ฤࣞ࠾ॕૹᅍ ્ᐊྀۨসቤሎ߲ഭ
ڔڻ፞ਪ ၅ଜࢅღࢢ
Kingfisher CSR Report Launching
B&Q UK First Retail Eco Store Opening
ږ
ᑍਏಿLj࠾ॕૹᅍᔫᆐှႊLjඛ ฤ્ሶᒰखૹݚᅍ્ᐊྀۨসă 5 ᏜLj 2009 ฤࣞۨসᑵါखݚᏴ࠾
ॕࡼᆀᐶǖ http://www.kingfisher.com/CR ă ᓍገดྏ۞౪ૹᅍĎ Future Homes ᆚᒄଜďࡼ ્ᐊྀखᐱᐵLj૾ጞᅘࢅღણۣޘອਜ਼ॲᇗ ࠳ሾ၉LjஐᎅᄋถᏎൈஂᏖ߅۾Lj࠭ऎࡉ ࡵᆐႊᐐᒋࡼܪǗ݀೫ૹᅍሆၢᏥ፦ ႊᆍླྀखᐱᐵᐱఎࡼ7ሲᓍገܪਜ਼ਈᒎܪ ࡼ્ᐊྀᔢଛဣୃă્ᐊྀฤࣞۨসᎅࣖೂ ࡼᓜଜᅍࣩဃᏞLj݀ளᎅ Ernst&Young ဃਖ਼ăઢ ፩ᆡᏋᔈቲሆᏲᏞࣗƽ
16
ĐཆጙቃဟđLjᆸඣᏴቲࣅă
2
010 ฤ 3 Ꮬ 19 ྇Ljڔڻ፞ਪ၅ଜࢅღ ࢢᏴNew Malden and Sutton ăࢅღᏴඛৈཽ၄ᒄಏܣభဣሚă
ࢢᒦᆐሿॅᑗᄋ೫ିણஹ፬ሰ݀ᄴ ဟభጲஂဏଜᄭఎᑽࡼᄏऱښਜ਼ޘອăອ ಢॕࡼ DIY ޘອጲૺᓜጓࡼڔᓤॲᇗᆐ৻ఱ ፦ᐆࢅღଜણஹᄋ೫ܣஅă࠭ᇋᏜ॑ఎ ဪLj፞ਪڔڻᅎ߲Đଜᄭࢅღຶৰđࡼ ሲLjۑᓐਓࡍ৻ఱ೫ஊྙੜੰ྇ޟଜ ࡼღहLj࠭ऎመᓎି྇ޟညࡼღᔗ૭ ጲૺஂᏖ྇ޟଜࡼ߅۾ă
ดݝဃଐ Internal Audit
ီ݇ൊྻ߲ቲ Expo Green Commuting
ᆐ
ۣᑺ 2010 ฤီ્݇ࡼ߅
ڳੑࢢด఼ݝᒜਈ Role of Store Internal Control
ࢢด఼ݝᒜࡼݬᎧ୯ྻLj۾భጲॊ
༽ౚDŽ۞౪۞ᓤLjۣᒠ໐Ljᄟ൩Džă
ᆐྯৈࠨށăჇඣᏴᑳৈด఼ݝᒜഗ
Ᏼဃਖ਼ᒆᐊऱෂᔢᓍገࡼဵ߲࣪ሚࡼऻޟზࡼ
߈ᒦߌ࡛೫ݙᄴࡼᒆถLjखિᓹݙᄴ
ज़ሙ༽ౚቲሚޝဃਖ਼DŽ၃ፖݷᔫྙ၃ፖቃວན
ࡼᔫLjᒑᎌৈ఼ᒜࡼࠨށᏋߠॊಯஊ݀ᒊ
ሿǗ၃ૡݷᔫྙ၃/ᅓૡݷᔫནሿDžLjᑚቋݝॊܘ
ൊྻ߲ቲđࡼᑑLjڔڻᒦਪၞ೫
ቲ೫ᔈࡼᔫดྏLjݣถۣᑺࢢ፦Ꮵਖपᎌ
ኍᏴጙဟମ༫ᔈቲࠀಯLj॥ᐌᒄઁᇄज੪ซ
ᎅီ્݇ူᇗࢯĂှણஹ
ቲăᄏႁǖ
ཀྵཱྀူୈखညᑞဣቶǗࠨဵ࣪Ꮛࡼݷᔫഺ
ᑑఎਜ਼ဣሚጙஔࢅღီ݇ ࡼߌํLjᆐሰ።Đࢅღီ݇
ۣઐĂගਪણ્ۣĂှᅪᄾ ᓾጓ્ᓍێਜ਼ާፇࡼĐီ݇ൊྻ߲ ቲđጓߌํၗLjᑹᒮߌํǖ
၅ሌLjᔫᆐݷᔫࡼࠨށᏋܘኍᑞဣږᑍ ႊࡼਖपቲݷᔫă ᑞဣਖपݷᔫဵࢢᔪੑด఼ݝᒜࡼ༄ᄋᄟ
Ŕ ৴Ꮛ߇ᔬᄤĂ༵ਜĂৢࢀޱ ৢୣᄰሆۂǗ Ŕ ৴ᏋᏴహᒠੑࡼऱLjݧ
ۂǗ Ŕ ৴ᏋିᔈଧࡼޱဧǗ
ਖ਼ǖྙ၃ፖ၃ૡܘኍ࣪᎖ࡩ྇ࡼ৻ఱᅓૡૺ၃ૡ ᅲᑳቶቲਖ਼࣪Lj࣪᎖ඛጙ৻ఱᅓૡ၃/ᅓ ૡሤਈၗෂ၄ኚဵ॥ᅲᑳᓰཀྵቲဃਖ਼ă
ୈLjጐဵࢢᄋᔫൈࡼۣ۾ᑺǗ॥ᐌᆐ೫ ဣሚ఼ᒜܪLjܘᐐଝৎࣶࡼ఼ᒜણஂLjࡍࡍଢ଼ ࢅࢢࡼᔫൈă
ᔢઁLjᔫᆐྯ఼ࡼࠨށᒜ୯ྻLjྙᒋޠࢢۂ ጲૺࢢᔐLjܘኍᔪੑߥއ୯ྻਜ਼ဃຒऻޟზူ ୈࡼ୯ྻă
ᔈቲޱĂݛቲࢀऱါሆۂǗ Ŕ ৴Ꮛສޱᑗ߇߲ᔖޱሆ
ቲူઁဃਖ਼ॊᇜLjᄏᄏሚᆐᅲᑳቶਜ਼ਖቶဃ
ࠨLjᔫᆐऔ఼ࡼࠨށᒜ୯ྻLjྙݝඡᓍ/ ளಯLjܘኍᔪੑሚޝପ࣓ጲૺܘገࡼဃਖ਼ᒆ ᐊă
ྯ఼ࡼࠨށᒜ୯ྻဵࢢ఼ᒜ߈ኔࡻࡵᎌ ဣဗࡼభణۣᑺਜ਼ᅎࣅೆăᏴᒊቲߥއ୯ྻဟݙถ ࣪᎖ࢢखညࡼጓᇗഺቲܭෂဃਖ਼Ljభጲି
औ఼ࡼࠨށᒜ୯ྻᏴᑳৈ఼ᒜણஂᒦਖ਼ቦ
ߥއၫࡣܘኍ࣪᎖ࡼއߥۻጓᇗഺቲᔢሮ
ᔫLjᏴሚޝପ࣓ऱෂܘኍဟޟਈᓖᏋဵ॥ږᑍ
ࡼᓫLjྙᏴߥއ၃ፖგ৻ఱᅓૡഺဟLjభጲኯ
ᑵࡼޟਖपᏴݷᔫLjಿႁǖ၃ፖᓍ/၃ፖளಯ
ᆰሤਈਖ਼ᅓૡᏋጲૺᄋནᅓૡອࡼᏋLj
Ᏼ၃ፖგཌᎮܘኍਈᓖ၃ፖᏋ၃ፖݷᔫDŽ۞౪ྸහ
စᒗገཇਖ਼࣪ᇹᄻెࡀഺਜ਼އఘᄏᅓૡອǗ
Ŕ ৴Ꮛࡿ഻ᆀღଐႯLjݬᎧৈཽ
ອLjଶ۞އᓤLj၃ঈሲLjᎧ৻ఱઑࣅਭ߈DžǗ
ᏴᔪဃຒऻޟზူୈဟLj።কߥནጙࢾ܈ಿࡼူୈ
ൊྻ߲ቲିǗᄋާᄰਭ৪൰ღᒎࢀܪ
၃ૡݝᓍ/ளಯᏴ၃ૡཌᎮܘኍਈᓖ።႙ૡ/
ጞᑍၤᄋૺࡼߥ৻އఱᅓૡऱजቲᓫLjී೫
ተါᒦਜ਼ူጓᆡਜ਼ৈཽࡼღ
ᄋནᅓૡ༽ౚLjᏋ༹࢛ૡᇕ༽ౚLjອᅲੑଶއ
ူୈखညࡼᑞဣቶਜ਼ᓰཀྵቶă
Ŕ ৴ᏋᆪීଧޱĂણۣଧޱĂᆪී߇ ᔬৢୣᄰǗ Ŕ ᄋާ࢟જĂ၁ຫ્ፇLjିܘݙገࡼ્ ፇ߲ുތቲǗ
हă ༿ኡᐋણۣࡼ߲ቲऱါLj݀ࡿ഻ᆀᒍǖ www.cleanair.net.cn ଐႯิࡼღᔗ૭ ګƽ
17
ۂᑚ࢛ူ Talking Work
ཬചᇻĐᒿđLjጲܤ።ܤ ϴᑱࣷቤSOPૺดဃᒀဤீྮᒄਊ SOP and IA Knowledge Competition in GZ Haizhu Store ਓᒳᒿࢢᓤြࡾ ݝজᏇଘ ਫጙৈᔊහၤሚᏴࡼݢഃ၉ጓზLj
ྙ
ښLjீྮऱါॊĐ܊၂Ꭷ્PKđೝৈણஂLjጲݝ
กဵ ĐܤđLjݙဵࡍણஹથဵቃᇼ
ඡᆐᆡݬᎧPKLjোݝྮݬඡᔢઁᔐࡻॊຶ߲ጙĂ
3Ꮬ22྇ᒗ3Ꮬ24྇ᅲ߅ጙൔࡼ܊၂ઁLj3Ꮬ
ஂ࣒ᏴখܤᒦăࡣڔڻᒿࢢཝᄏᏋ
औĂྯࢀLjሚॊܰᆐ 150 ᏄĂ 100 Ꮔਜ਼
24྇ᒗ3Ꮬ31྇ᆐऔൔࡼ્PKྮLjݬᨑࣩᇏ
࣪ࠥᔐဵጙᒇۣߒᓹැঢࣞਜ਼ຳޟቦLjፐᆐᆸඣ
50Ꮔăᔢઁྯঌᐊᔝᒅ2ᄖਈ᎖ቤSOPਜ਼ดဃࡼ
ဧஊၫLjඛጙޝPKྮ࣒ဵޭࣥݙLjᑵჅᆣ
ጐᏴܤLjߠ൸ᓹඪሯܤLjဟဟరర࣪ݢഃ၉ጓ
્ኵૺ2ᄖࡼ፩ܶᔫLjᑳৈሲᎅኵᓜᏋࡒ
ചᑱ࣍LjመခᄰLjᒦᎌ৴ᓐቭĂަᇎࡰ
ࡼቤཋဴਜ਼खᐱߠ൸ᓹੑໜĂ۞ྏਜ਼ቧቦă
ഌᏋ୴ᅍࣩᅲ߅ă
܈ສĂ૮༽ాኅĂಳອࡍख౯ວࢀ౯౯ࣩறݨ
ኵਜ਼ᔐஉă
ᔈቤSOPഗ߈ݚሆઁLjᏴࢢޠ၀ࡼ૩
ྮ܈ఎဪࡼ༄ྯᒲLjৈݝඡ૩ݬᎧࡵቤ
ࡴሆLjᒿࢢᅍࣩጙᒇ࣒ጲᔢ૩ĂᔢᔈቧĂᔢ
SOPૺดဃᒀဤࡼኧᇴᒦLjඛᆡᏋૺ࠳ሾᏋ࣒
ᄰਭᑚޝறቦᔝᒅࡼீྮLjཱུᆸඣᒿࢢࡼᏋ
তࡼቦზབྷ፩݀፱ۧă
ঢᑚᒬኧᇴࡼเᒄज़ăᔫᒦLjᆸඣᆨ৺ऎᒀቤǗ
ૺ࠳ሾᏋᔢࡼဟମLjᔢࡼൈᇢ၃ૺྜྷቤ SOPૺดဃᒀဤLjۑᓐᆸඣৎᎌൈఎᐱᔫă
ᆐ೫ଝཝᄏᏋૺ࠳ሾᏋ࣪ቤSOPૺดဃഗ
ߐभቿᇦဟLjᄴူᒄମጲ۳ႜĂሤઑᄋᆰࡼऱါ
߈ࡼၚᇨ߈ࣞLjᄋᏋ࣪ਈ࢛ࡼਈᓖᎧᐾᆻLj
ቲୣഗᎧყᄀǗಯށથಽᅵ፦ጓஉၦᒄઁࡼ
3Ꮬ߱ࢢޠ၀ᅎ߲ĐቤSOPᒀဤૺดဃᒀဤீྮđऱ
ۍቃဟࡒഌᓹᔈࡼᅍࣩ࣪ቤSOPૺดဃᒀဤᐱఎ
ܭዝă
ᑵፐᆐᒿࢢᎌඪLjჅጲᆸඣখܤ೫ᔈࡼႈ ఠਜ਼ഌࡴऱါLj્݀ጙᒇޫᓹᑚৈඪሯ༄ă
ሇඡීखࢢLjቤฤᆈቈኅ Smiling Face Show in XM Mingfa Store ሇඡීखࢢཽೆᓾᏎ ݝᅽႈᆪ
ቈ
ᆸጙቈLjလฤǗಘጙಘLjधฏሿă
ࡼቈLjݱಅࡼĂᱻᄝࡼĂᑞߋࡼLjጙ७७ቈᔝ߅೫ሇඡ ᔢݱಅࡼ༽ܭဵఎቦࡼቈLjᔢගಸࡼၾ
ମဵ્ቦࡼᆈቈăڔڻጙᒇଫߒᆈቈॲᇗ৻ఱLjሇඡ ීखࢢᏴቤฤጟဪLjఎᐱ೫ĐᓘᔗॲᇗLjᆈቈॲᇗđ৻ ఱࡼࣅLjHRથᄂܰഔሆ೫ඛৈཽගಸࡼᆈቈၾମă ᔫᆐڔڻࡼጙᏋLjॲᇗ৻ఱဵᆸඣඛᄖᔫࡼᒮገ ᔝ߅ݝॊLjཱུ৻ఱᎌܶᒗྙਙࡼঢৎဵᆸඣገᓫཇ ࡼăĐᆈቈLjభጲ౯தཽᎧཽቦഉᒄମࡼ௦ಭđăॲᇗ৻ ఱࡼਭ߈ᒦLjᆸඣࡼጙৈᆈቈLj્ࡒ৻ఱৎ൸ፀࡼቦഉ ࡼঢLjဵᆸඣ൳߲ሾ၉ࡼጙݛăኧ્ᆈቈLjᇴਏᆈ ቈLjᔈഗഴ߲ᆈቈLjࡩᆸඣጙݛݛᆈቈᔫᆐᆸඣॲᇗ ᒦݙభལࡼጙݝॊࡼဟLjᆸඣ્ࡻࡵፀሯࡼࡵݙ၃ă ᆐ೫ᔢගࡼቈྏഔᓕLjཱུৎཽࣶݬᎧࡵᆈቈࡼቲᒄᒦLj
18
ᆸࢢख೫ĐቤฤᆈቈኅđࣅLjૹݧ൲ޝᒦඛৈᔫཽᏋ ීखࢢጙᐽᑳᄏࡼቈLjᅬᅬࡼዛLjᅬᅬࡼᔠگLjߠॊࡔ ܭ೫ᆸඣᆈቈॲᇗ৻ఱࡼߋፀă ࣅਭઁLj൲ޝᒦᔫཽᏋࡼᆈቈීመᐐࣶ೫Ljඛৈ ཽࡼᆈቈ࣒ࡒᓹเเࡼ็ፀLjᏋࡼᆈቈધ೫৻ఱৎ൸ፀ ࡼᆈቈăᆸඣఘࡵ೫ሇඡࢢৎගੑࡼĂᆈቈࡼීᄖă ஙᄖฝᆈቈ೫൮Ǜ
CCTV-2Ėୣધహମėஂഺᒜᎌঢ SH Hutai Store Designerďs experience on CCTV2 Room Exchange Show ვࢢ၅ᇳଐန ၇Ꮰऽ
ୣ
ધహମᔫᆐᒦያ࢟၁2გࡼེඡஂᏴ
ࡼገཇLjᇶੑLjணଓăથገހळቯLjଐऱښLj
ཝਪࡼ፬ሰဵ੪ࡍࡼăᆸ੪ྋቴᔫᆐ
ᒜࢾᎾႯăࡣݙถڳฝࡼሯजᅀഴኡ၄ඣLjݙ
ୣધహମᏴᐶኡ߲ࡼ8ᆡኡ၄ᒄ
ᎌࡴዝገཇࡼᔢઁࡼரᇶ೫ăᎌ੪ࣶݢ೯ਜ਼ြ
ጙݬଝྮ܈ăৎᎌቴࡔڔڻܭࡼଐနབྷ
ອገሌݧ৪ੑLjᎌቋገࢾᒜLjᎌሌገሌᔪ߅߅ۍອLj
PK ݇൜ปࡼଐနă
થገڳဗཽਜ਼ኔူሌڔੑăᔢᒫࡼऱښਜ਼
ሚޝᓤኀࡼဟମᒑᎌྯᄖLjऎ༦ᑚྯᄖથ
ଐચથገཱུࡴዝဃއᄰਭă
ገݙဟۻࡌăᔫᆐऻᓜጓዝᏋLjᎌဟഺጙܩ
Ⴐள಼೫ባᅺౄLjऎ༦ࡩᒦથखည೫੪ࣶ
ೝܩથݙถ९ࡴዝࡼገཇLjဵݙᆄ೫ࠤဵዛခ
ፀᅪਜ਼ރཎLjࡣᒫ᎖Ꮜ൸ᅲ߅೫ஂࡼᒜᔫLjި߲
ᵏ೫ᄿLjဟݙဟࡴዝႁǖੑLjᑚࠨથࡇݙLjဵ
೫Ꮎ໐ࡼਫăᄰਭᑚࠨஂᆸݙஞࣣೖ೫ᔈLj
กৈၹၹၹLjกৈ࿆࿆࿆೫LjᔢઁᏳጙܩčč
ᐱာ೫ᔈLjጐᇧᆃถᄋဍڔڻࡼᒀࣞLjᑱན
ᆐ೫ถၿಽᅲ߅ᑚ໐ஂLjᆸᏴೝৈࣶቩ໐༄
ጲઁถᏴ၀ดଐᒦནࡻৎࡍࡼ߅ă
ఎဪᓰ۸೫Lj၅ሌገਜ਼ྮݬኡ၄ᄰLj೫ஊჇඣ
19
ۂᑚ࢛ူ Talking Work
༽ᇹᇝฉ জഴቲࣅ Ċᥥቲᓤ᧤ᒦቦᇝฉᏰཌ௮ᐓࣅ Donation Activity to the Southwest in SH Minhang Store ᥥቲࢢᓤ᧤ᒦቦ കᬜ
ၺ
LjဵညෘᒄᏎǗዴࠔྯᏜLjᅺᇕআႡ
3Ꮬ31྇Ljᥥቲࢢᓤ᧤ᒦቦࡼᏋਜ਼ဗࣩޠ
ࠔቂᑼăభᏴ2010ฤࡼᑚৈࠔᄖಱLj
ࡵጙLj۾ᓹĐᆐᏰཌৡማጙ࢛ೆLjཱུᄴᐐ
ᆸඣསᎌስᆁฤกዹঢ၊ࡵည૦ڝ
༓ጙႋቧቦđࡼቧศᔈखࡼఎᐱ೫ጙࠨ௮ࣅă
ࡼቢᇶă
ጙᏰཌกਣྙညෘࡼၺLjጙტࡵᏰཌกቋ၊ౄ
୯ൢă
བྷฤྜྷࣂጲLjᏠฉĂਓᇝĂਣᒳĂ႐ࠂĂ
ࡼਰᔇLjᆸඣࡼࣩޠඣᎌঢऎखĊჇඣ࣒ᔈแ
ቲᅲ଼ࡼጥါઁLjᆸඣ௮ᐓࡼ༂႙ࡵ
ᒮཀᇋဏཌှፐᆐޠ໐ࡼߒኚᆨছᎦᏼ၊
Ljᒀၺ࣪᎖กቋణแᄙᆐညࡼᓣତཽࡼᒮገ
೫Đှࠢ࿖ᔐ્đLjกಱࡼᔫཽᏋ࣪ᆸඣࡼ
೫ڻฤጙᎲࡼᄂࡍᏰLjྙஙLj၊Ᏸཽాጯࡉଂ
ቶǗჇඣᎌᓹ༓ೲࡼེ༽Ljጙ௪௪ᑞᒕࡼજᎫঢ
ڐቦᏸᎌଝLj݀ߌํጙࢾᑚ॑ᔈڔڻ
ᅺཽLjᏰཌࡼกᇄၫၷమཇညෘᒄᏎࡼዛᑵ
೫ᏴࡼޝඛጙৈཽăᏴۍࡵݙৈቃဟࡼဟମಱLjᆸ
ࡼᑞߋࡒᏰཌᄴඣLjᆐᏰཌᄴࡼఝᏰৡ
ᏴᓹᏰซࡼஉၦăᏰથᏴߒኚLjᆸඣࡼਈ
ඣৢૹࡵྰᇏࣶڽᏄLj௮ᐓࡼཽᒦᎌᓜ߈ড
ማጙ॑ೆƽೆႰᆈۡLjࡣਈ༤ࡼቦ્ݙሿ
ᓖጐᏴጙᒇဍᆨLjกጙᔈཌࡼሚဣޝஶ
ࡼཌᎮഌࡴĂᎌޫᇪሤࠀࡼᄴူĂৎᎌེ༽፷Ꮨࡼ
ᅓǗᓗॵႰጁᏐLjࡣᆸඣሤቧጙࢾ્ࡵࡉƽ
ཱུᆸඣᑚቋᏐᏴࡼڔڻᏋඣဟဟਂ
ဗࣩޠLjࡍଜ࣒ᔈᆈۡࡼೆৡማࡵ೫ጙ
Ꮢࡍᐁ྇ਭབྷLjজഴଢ଼ᐍᇝฉă
ᓹă
Lj ໐ࡗᓹჅᎌࡼᓗॵਜ਼ቧศࡵᏰཌࡼඛৈ
ঢऍLjૄۨ
ᏥဝᏋLjࡣᆸᒀLjᆸᔪࡻݙ৫ࡼऱથᎌ ੪ࣶLjᎄဵধধ߿ࡵݢᑚৈቲጓLjᎌ੪ࣶ
Ċᇊੈੈాࢢ2009 ฤࣞᔢଛᏋࡻᑗঢዔ WH Hankou Store Best Staffďs Understanding About Work
ࡼࣁᇝથኊገᆸབྷኧᇴăᆸ્Ᏼዓኚᔈဣళ ছᎁ࢛ࡼᄴဟLjଝ୭ݛLjኋቦሶᏋඣኧᇴ ᒬᔫଆ༝Ljᔪੑඛጙሲᔫăᑚ॑ྋᎺ્ܞ
ᇊੈੈాࢢ ݝݢᐒᐷ
ݽᆸࣥݙݛLjᔪࡼৎੑăᆸቧǖጙॊ্ᏟLj
Ljࡍଜੑƽᆸဵᇊੈੈాࢢݢݢ
ᡍ
ႊᔪ߲೫ݙࡼࡍৡማLjጐནࡻᄂܰᒋࡻᲯ
ጙॊ၃Lj࢛࢛࠭ࢆࢆࡼᔫᒦLjᆸ્ᇼቦ૩ಝ
ࡼݝᏋᐒᐷLj2009ฤࣞᆸࡻ೫ڻ
ጉభᇶࡼጓLjᆸᒑဵᔪੑၢ᎖ᔈࡼ۾ᒆ
ளዩLjဧᔫଆถࣥݙᄋLjᆐጲઁࡼᔫࢤࢾ
ڔᔢଛ፦ᏥဝLj࣪ࠥᆸঢࡵऻ
ᔫLjᔈᔢࡍࡼไೆབྷᅲ߅ඛጙሲྀᇗLjᔐ
ଫဣࡼăཱུᆸඣቑ၄ᆐڔڻੈాࢢࡼᆚ
ޟྋቴăቦᒦ߹೫ᇶᏝLjৎࣶࡼᐌဵঢࣅăᆸ
உᔈࡼளዩLj࠭ளዩᒦኧᇴLjሶჇཽኧᇴLj
ৢᄴไೆॐ࣍ƽ
ࡻᔈᑞᑵྌྜྷࡵ೫ڔڻᑚৈࡍଜᄭLjፐ
ᑱནᔈࡼᔫጙࠨ܈ጙࠨᔪࡻৎৎੑLj
ᆐᆸࡼঈ߲Ꭷܭሚጯளࡻࡵ೫ႊᔢࡍࡼཱྀభLj
భถࡼᄋᔫൈăᆸࡼঈ߲ࡻࡵ೫ႊࡼ
ᆸሯᆸ્ᆐࠥৎଝไೆƽ
ཱྀభLjᆸঢྋቴLjᆸሯႊᑚࠨࡼຶᎁࣅጐ
ૄሯྜྷᒆࡼᑚೝฤLjᇄ൙ᏴညથဵᏴᔫ
ᏳࠨሶඛᆡᏋࠅࡉ݀ႁී೫ǖᒑገᎌঈ߲Ljᒑ
ᒦLj࣒ࡻࡵ೫ഌࡴᎧᄴူࡼਈቦLjཱུᆸࡻᑚಱ
ገᔪੑ೫ၢ᎖ฝࡼก॑ᔫLj્ᎌૄۨࡼᇗဣ
ስৈࡍଜᄭLjᆨ็ऎ༫༤ăᐒளᔫᆐ୴ࡼ
ᆪછਜ਼ຳदࡸಯăፐࠥLjᆸཱྀᆐLjᏴڔڻᇄ൙
ᆸLjᏴ HR ࡼۑᓐሆᑚৈጙଆᒄࡵࡻޠ೫ߠॊࡼ
ฝဵ୭ဣࡼᔪੑ೫ᔈࡼᔫLjથဵጲᎁኅ
खિLjඛᒲऔĐᐒᐷጙరđࡼᓍᄌ્ཱུᆸᔈ
ᐔဣࡼᔏႤᒠถೆ߅ᆐႊଆၣ৷ছLj࣒ဵᎁ
ࡼჅኧखિࡵ೫ᒘLjཱུ݀ჅᎌᏋᄾࡵ೫
ኅࡼă
ཝࡼቲᒦབྷƽᔫᆸᔈཱྀᆐ݀ᎌᆐ
20
Ⴐᑚࠨᆸྋቴࡼຶۻᆐ 2009 ฤࣞࡼᔢଛ፦
ۂᑚ࢛ူ Talking Work
ᄞᐵฝࡼႈᆒƽ Ċ۱ய႐ଈࢢᄿฎज़۩ঢሯ Trade Updates Discussion in BJ Golden Four Season Store
۱ய႐ଈࢢݢ ݝݢᐽݱ
ᆰᄌጙǖᆸஙᄖᔪ೫ဠඐူ༽ۑᓐᅎࣅሾ၉೫൮Ǜ ቤࡼጙᄖቤࡼఎဪLjጲཝቤĂᔈቧĂ૮༽ࡼᔈᆸॲᇗஙᄖࡼ৻ఱLjጲጙ ᒬ૩ሶࡼቦზབྷᄾྜྷஙᄖࡼᔫLjဧᔈᏴᔫᒦሱ၊ಘབLjሱ၊ညă ᆸඣገྌྜྷᑚৈᅍࣩLjᏴᑚৈᅍࣩᒦኰᑊᔫࡼಘབLjᑊࡵᔈቧLjဣሚᔈᆸࡼ ཽညଥᒋăඛጙৈጓ࣒ᎌᔈࡼጓᆪછਜ਼ጓᏒஶLj࣪᎖ጙৈഃ၉ጓ ৎᒮገࡼဵᔪॲᇗᔪܪᓰᔪሾ၉LjกඐᐏዹᔪੑॲᇗĂ༷ᄧఱઓኊཇĂޘ ອĂᄋޘອLj࠳߅ሾ၉ฒǛᆸཱྀᆐถᔪੑခࢯࡍڭቲᆐᓰᐌဵᔢੑࡼॲᇗ ᒠጞăᓍࣅᆰĂྯඳᆈቈབྷࡗ৻ఱဵᆸඣሾ၉༄ᔢੑࡼୣሰཎăᒑ ᎌབྷᆰ৻ఱLj೫ஊჅኊLjᆸඣݣถ൸ᔗჅཇăࡩ৻ఱገབྷᆰ෭ጙޘອဟLj
LjᏳࠨಽǗᏴᆸඣࡼອLjႲࠀభ৻ఱࣀࢬࡼݨLjᆸඣੜࡩڳݙ໐
ܘሌገ೫ஊࠥޘອࡼቧᇦăᆸඣገᎌݛᒾᎌၿኔޘອLjཱུ৻ఱࡻฝ
ᅲᑳࡼᑳಯ߲ᒮቤಽฒ;ሆ࢟ઁۂฎႲ၄ਈ೫Ljି࢟ܘݙገࡼॅǗ
ဵጙᆡᓜጓཽိLjࠥဟฝჅၤࡼޘອᄂ࢛ਜ਼ᎁဴጐ્੪ᔈۻఱઓ၊ਜ਼
ߋဣ࣪ࡗఱઓLjݙ໑ຣ৻ఱLjିᄾႫࡼखညǗᆒઐෂࡼຼડLjିࡌࡼ
ቧॲǗፐᆐᏴᑳৈޘອᒦLjฝဵࠀ᎖ᓍࣅᆡLjᏴ੪ࡍ߈ࣞఱઓࡼႈᆒ
ࠨၫǗččăቲࣅဵᔢᒮገࡼLjᆸඣ࠭ቃူᔪLj࠭ᔈᆸᔪƽଢ଼ࢅ߅۾Ljି
ጯளۻฝࡼᎫዔჅঢLjᑚဟࡴఱઓLjฝጯளᅲཝᐴᎌ೫ሾ၉ᎁဴLjߋဣ
ॅLjߠॊखિᆸඣᒦખᔙ༮ଽஂᏖࡼࠅᄻගࡺăߒଜDŽڔڻDžᎌࡸLj
࣪ࡗఱઓLjݙถ໑ຣఱઓLjۑᓐఱઓኡᐋᔢးჇࡼޘອLjऎဵݙᔢਣࡼLjጐ
ࡸࡸᏴฝᆸƽ
ဵݙฝᄋ߅ᔢࡼޘອLjገጙ༤࠭ఱઓࡼ୯߲ࣞखLjᆐఱઓಽፄᓹሯLjᑚဵ ᆸඣڔڻFABᒦࡼFDŽಽፄDžLjࠥဟฝဵ৻ఱᑞᑵኊገࡼࡴ৪Ꮛƽፐᆐฝ፪
ᆰᄌྯǖᆸஙᄖ100%ไೆ೫൮Ǜ
ࡻ೫৻ఱࡼቧ౷ƽกඐᑚᒄ༄Ⴥᔪࡼጙ༤ۑࡼܘᓐਜ਼ᅎࣅ೫ႊࡼሾ၉Lj
ᔫᆐጙᏋ࠳ሾᏋLjᆸඣੜݙඛᄖᔈೝॊᒩႈጙठLjᆸஙᄖࡼ
ᄴဟᔈ߅ࡼ۳ઁጐᎌጙᒬᇶᏝঢਜ਼ᔈঢƽৎᒮገࡼဵ࣪ᆸඣࡼޘອঌᐊLj
ᔫไೆ೫൮Ǜᆸஙᄖਭࡼߠဣಘ൮Ǜᆸஙᄖࡼᔫܪਜ਼ሾ၉ܪᅲ߅೫
࣪৻ఱঌᐊLj࣪ႊঌᐊƽ
൮Ǜႁࡵᑚቋᆸඣ።কᆐᔈࡼᔫࢾሆጙৈଐચܪǗ࣪᎖ᏋLjᆸ
ᆸඣᐏዹถᇢ৻ఱ༄৪ᇕᓤኀฒǛ၅ሌڔڻဵጙଜᅪᓾጓĂཝཆೌ
ჅঌᐊࡼཌᎮອᑳ೫൮ǛᎌᇄལૡLjྙᎌལૡLjᆸݗૡ೫൮Ǜถ॥ۣ
ჄĂਪଔᒀࣞLjޘອᒠੑLjଥৃဣૉLj݀༦ᎌᓜጓࡼᓤኀࣩᇏਜ਼ᓜጓࡼ
ᑺెࡀࡼᅲ۸ቶLjອဵ॥ᎌાLjອࡼܪဤᎌᇄຼႼLjອଥৃဵ॥ܤ
ଐနăᆐ৻ఱࡌᐆ೫ጙৈੑࡼ৪ᇕણஹLjອࡼڼहᑳஈᎌኔLjૡອڼहऱܣ
ଥăᆸᓍࣅॲᇗ৻ఱ೫൮Ǜᆸ࣪ޘອᒀဤથᎌቋݙᔗLjྙᎌ་ལLjกᆸབྷ༿
৻ఱኡ৪LjڳອࡌࡼۉගൔගᙨLjᄴዹࡼጙୈອڼहࡼᆡᒙࡼਜ਼ተါݙጙ
୴Ⴧᄴူ೫൮Ǜፐᆐྯཽቲܘᎌᆸနዉƽဵ॥ጲጙᒬ૩ࡼॲᇗზࣞབྷॲᇗ
ዹLj્ޘညݙᄴࡼ࠳ሾਫLj߲ྻࡼ൲ޝଐਜ਼ᑳஈᏴၾମ્ᇢ
৻ఱ೫Ǜႊࢾࡼሾ၉ऄࣞࡉࡵ೫൮ǛไೆᎌૄۨLjࡩૄౣᆸඣࡼݙஞஞ
৻ఱࡼLj࠭ऎဧჅᐱာࡼອࡻࡵৎࣶࡼਈᓖăࡩLjᆸඣࡼॲᇗზࣞऱෂ
ဵᇕᒠࡼ൸ᔗLjથᎌᆸඣᏴᔫᒦሱ၊ࡼกᒬಘLjก॑ߠဣLjก॑ᒊᓎă
ᎌ੪ࡍࡼ፬ሰăᆸᓍࣅࡌᑈં೫൮Ǜᆸࢾবࢾᆡ೫൮Ǜ৻ఱࡼኊཇᆸ൸ᔗ೫
ࡩჇཽᆰฝஙᄖᔫྙੜဟLjฝ્൸ટቈྏᔈቧࡼႁĐஙᄖᔫᆸ೫ଂč
൮Ǜ৻ఱჅኰཇࡼۑᓐᆸۑ೫൮Ǜ৻ఱኊገጙೞ৪ᇕޱᆸۑංᅎ೫൮Ǜččࢀ
ਜ਼৻ఱୣഗဟ੪ಘččđဵᑚ॑ᔈቧᑚ॑ߠဣঢᔗጲᑺීᆸஙᄖᔫไೆ
ࢀǗᆸඣᒑገڳᑚቋनᆰᔪᆐళࢾLjᆸဵۑᓐᅎࣅ೫ႊࡼሾ၉ƽ
೫Ljᆸဵࡍ෮ᒎƽᆸஙᄖ100%ไೆƽಘࡼᔫზࣞLjဵጙᒬࡼᔫ ᓨზLjဵጙᒬ᎖᎖ཽ᎖ႊ࣒ᎌፄࡼᒆጓზࣞLjฝࡼቈྏ્ঢฝࡼႊĂ
ᆰᄌऔǖᆸஙᄖᔪ೫ဠඐူ༽ଢ଼ࢅ߅۾೫Ǜ Đᆸඣ࣒ᎌጙৈଜ႐ଈLjቸඟ࣒੪ࣶLjອጐࡇݙččđă࣪ƽ
ᄴူᎧఱઓččLjᆐࠥฝਜ਼ฝჅᏴࡼጓ࣒ፄࣶă଼ࡼူᒮআࡼᔪLj ᒮআࡼူಘࡼབྷᔪƽ
ᑚဵᆸඣቦᒦࡼኟേLjᆸඣࡼଜƽڔڻƽᔫᆐଜᒦࡼጙᏋLjᆸඣᎌᐊྀᎌፃ
ጙৈᎁኅࡼᏋ࠳ሾᏋ።ক࣪ᔈࡼᔫ൸ટེ༽Lj࣪ఱઓ۾ႊ
ᇗབྷۣઐਜ਼ள፦ᑚৈଜ࢛࢛ࢆࢆăອࡼᆒઐLjିອࡼຼႼLjᔪࡵ༵༵
ޘອဟLj።কᎌጙᒬࠅ୴ိౕེࡼۅLjጙ௪જǖᔫገེ༽ᓍࣅƽᒆᐊƽ
हǗଢ଼ࢅࢢดᇕᓾࡼဧLjোݝඡჅኊᄋLjିᒓᐽࡼໂᐽॅLjಯဧ
21
ሆۂছ࢛࿆ Talking Life
ࡿ௩ಘݝᒄଢ଼Ꮰ A Mountain Climbing Trip of QD Shinan Store ༴ࡲှฉࢢᔏ ݝݢዮ
ጙ
ৈዴීචࡼࠔᄖLjᑵဵጙৈࠔࡼ
വೝဵࡼഩᆓLjᏴᆈज़ࡼࠏ५ሆ༵༵ዯLj
ੑଈஂăᏴHRࡼࡒഌሆࡿ௩ಘݝఎ
ஶྻᑞගڃƽࡼख़ዛఘᓹᏴ༄ෂLjభဵᆸඣ
ဪ೫ᆸඣࡼଢ଼Ꮰᒄുă
ዘᓹവ๘೫᎒๘Ljঢથဵݙభă
ఘᓹதᏴዛ༄ࡼख़Ljᆸඣݣखሚᆸඣࡼቃă
ၿᓹവଖኚᆁ๘LjവᏗᏗ࣎Ljᆸඣጐ๘ࡼ
ࡼᇢ೫ጙాLjᆸඣ௩ಘ߅ݝᏋᑳᓤࡗखLjఎ
ᏗᏗLjവጐৎᅬᅬཎཎLjᆸඣ༓ࡌလॊறခLj
ဪ೫ᆸඣࡼଢ଼ᏠყሙăၿᓹᅬᅬཎཎࡼቃവLjᆸ
ডஜଝ୭ݛăள಼೫ᄏೆࡼᒮᒮఠዩઁLjᆸඣᒫ᎖
ඣ߅ጙࣩLj༄ઁં።Ljᆐ೫ᑍ৻ᄏೆࡼތᄴူLj
ᑯॲ೫ᑚᔭᄿƽ߅ঢਜ਼ᔈঢᎉऎညƽᏴ
ᏴᆈᆉሙࡼဝᄿവLjࡍଜ၄౯၄ࡼޑ४ᓹăࡸ
ᆸඣ୭ሆLjज़࠭ऐંܟቇऎਭLjᆸඣဒಽ೫ƽ
ᅍࣩĂᐵࣩ A Fantastic Outward Training in CQ Longhu Store ᒮཀചઌࢢ ሶၥ
Ꮬ20྇Ljႊᆐ೫ဧᆸඣࡼᅍࣩᔫᒦৎᅍ
ဪăᏴᅲ߅ྀᇗࡼਭ߈ᒦLjඛࣩᏋ࣒ገጞణᄴۋ
༑LjྀິฝࡼถೆᏳ༓LjฝጐݙభถጙৈཽᏴݙ
ࡼೆݣถᆮᆮᐶᏴऱۇLjᄴဟඛᄴူ࣒Ᏼݙ
߿ဎᔇࡼ༽ౚሆ࠭ဎᔇෂڔཝᄰਭăࡣဵૹᄏࡼ
ࣥࡼᄋታᄴူLjገᓖፀᇼஂLjݙถ߿ࡵෂLjፐ
ೆས੪ࡍLjᏴ୴ࡼጙဉෘഎሆLjᅍࣩᒦჅᎌཽ
ᆐඛ్ऱۇ࣒ᒗገᎌ4ᒑ୭ྙਫ߿ෂLjઁਫ
ࡼৢᄴไೆLjᅍஉᔫLjজࡩཽᄇLjᆸඣ26ཽᒫ᎖
ࡍଜ੪༹ߺLjᆸඣჅᎌࡼࣩᏋᔝ߅೫ጙᄟধᄏᄟLj
Ꮧਭ೫ᑚৈኋผ༑ăᑚৈᏇ۾ጲᆐো۾ᔪူࡼࡵݙ
ણણሤిLjᆐ೫ܪऎไೆă
༽LjᏴૹᄏࡼไೆሆLjிᅲ߅೫Ljభૹᄏࡼೆ
ཽ༄ቲĊቧᇦࠅᓰཀྵቶ
ᒄࡍă၂ሯྙਫᆸඣඛৈᏋᏴᔫᒦ࣒ถስᏴ ᑚሲࣅᒦกඐ෦Ljกඐઑሤᑍ።Ljกඐથ
4
૮ೲࡼှீޝᑱᄞᐵLjᄂᏴᒮཀှڹှᅠ
ᔢઁጙᆡLjᏴቲࡼਭ߈ᒦྀੜཽݙభጲख߲ဉፒLj
ᐱኵᔝᒅ೫ࠥࠨᅠᐱኵLjᄰਭࠥࠨኵLj
ᒑถᄰਭᔢઁጙࣩᏋࠅ߲ࡼቧᇦ༄ቲLjጲ
ᄰਭඛጙৈሲࡼᄞᐵLjᆸඣᔢᒫࡻࡵ೫ສ߅
ᆸඣಯஊࡵገሯ߅ܘኍገঈ߲ᐏዹࡼไೆऱ
ࡉࡵࡼăᏴሲఎဪ༄Ljࡍଜཱྀᆐᒑᎌጙৈ
ڔڻܪᒔࡼჅᎌສ్LjᏌ൸ࡼᅲ߅೫ጙᄖࡼᅠᐱ
భᐶᏴᒗ࢛LjกဒಽࡼᇶᏝဵᎅᇄၫࠨࡼࢰࡱ
ਜ਼ᔢઁጙৈࣩᏋᔢᒮገLjऎࡩࣩᏋᏴననۏۏLjᏨ
ࣅăᄰਭᑚࠨᅠᐱࣅᆸඣৎଝଝ೫࣪ጙৈᅍ
Ꭷनဏืऎ߅ࡼăݙஞஞဵጙᒬ଼ࡼኵLj
ᄿᓞሶࡼଲซᅲ߅ྀᇗઁLjࡍଜፀဤࡵLjဣଔᏴᑳ
ࣩࡼཱྀဤǖጙৈᎁኅࡼᅍࣩܘኍᎌීཀྵࡼܪăᒑ
ৎဵጙᒬᆪછĂጙᒬறခĂጙᒬಯศǗᄴဟጐဵጙ
ৈਭ߈ᒦLjඛጙৈཽࡼᔫ࣒ဵᒗਈᒮገࡼLjྀੜ
ᎌࢾ೫ීཀྵࡼݣܪถဧጙৈᅍࣩޘညৢᄴࡼቲ
ᒬႈᆒĂጙᒬఠዩĂጙᒬগă
ጙৈቧᇦ࣒ܘኍᎅඛጙৈࣩᏋᓰཀྵࡼࠅሆጙ
ࣅऱሶਜ਼ቲࣅೆLjᑚጙ࢛ᇄ൙ဵৈཽᅍࣩᏴᔫ
ࣩᏋLjݣถဧᑳৈᅍࣩޫᑵཀྵࡼऱሶ༄ቲăྙᄴ
ᒦ࣒ܘኍገཀྵೂࡼǗጙৈᅲගࡼᅍ્ࣩ࣒ጲᅍஉᆐ
ᆸඣ྇ࡼޟᔫLjඛጙሲᔫࡼࠅࡉLj࣒ገೆᑱᔪ
ਖ਼ቦႈሯăᏴෂ࣪ᒬ౩ซਜ਼ᄞᐵဟLjᅍࣩࡼื
ࡵቧᇦᄰࡼᓰཀྵቶLjྙࠥݣถဧᔫૺဟ
ೆĂሤઑਈቦĂ૮Ă۞ྏĂፇ࣒᎖ᇄተᒦဧ
ᅲ߅ă
ᅍࣩৎଝᅍஉă
உĂৎଫ༓ĂৎᎌீᑱೆLjถ৫ৎੑး።
ጙᒔᏒᑗᐶᏴᎅ13Đཽđᔝ߅ࡼᔑࣩࡼ
ᑚࠨࣅᆸࡒࡼঢ၊຺:
ૹᄏਭĊᔫறခ ᆸඣ14ৈࣩᏋᔝ߅ጙৈᅍࣩLjᆸඣᒑถ6ৈ ᒑᎌ40CMࡼޠऱۇLjጙࠨቶᄰਭ30Mࡼጙࣤവ߈ă ऎ༦ྀੜࣩᏋᄏࡼྀੜݝᆡ࣒ݙถ߿ࡵෂLj ྙਫ߿ࡵෂLjกඐჅᎌཽࣶገૄࡵ࢛࠭ቤఎ
22
ኋผ༑Ċᅍࣩறခ ෂ࣪ᎅጙোಭ1.6ඳࡼဎᔇ৩߅ࡼጙࡸኋผ
ᎌဠඐ౩ซᆸඣయॲݙ೫?ᆸሯጙ༤౩ซᏴᆸඣඛৈ ཽෂ༄્࣒፩ྂऎஊă
ᄰਭᑚࠨᅠᐱࣅLjᆸඣࡼᅍࣩৎଝᎌ೫ื ೆLjᆸඣࡼᐵ࣍ೆৎ༓LjᏴᇋጙሾ၉લᒲLj ૺጲઁࡼᔫᒦࠎᐆৎੑࡼጓă
ሆۂছ࢛࿆ Talking Life
߁ᔃྻࡼڔྱ ஂถણۣࡼുቲ Ċ႐ଈࢢ 3.15ፄࣅ Energy Saving Activity in BJ Golden Four Season Store
۱ய႐ଈࢢཽೆᓾᏎ ݝᅽඤ
·15 ဵᒰჅᒲᒀࡼሿॅᑗཚፄ྇ăᔫᆐᒀ
3
ᆐ80%ጲࡼቃཌᓕઓৎધ೫ஂถࡾLj݀সᒄ
ࣶᐱሚڔڻࡼጓᆪછਜ਼ଥᒋჅᏴƽଝᎉƽ
ጓLjڔڻถᆐਓࡍሿॅᑗᄋቋဠඐ
ஂถࡾࡼੑࠀăᅪLjᒬᒀဤ၄ݿ၊ࡵ೫ਓࡍ
႐ଈƽ
ฒǛࡒᓹᑚዹࡼጧᆰLjڔڻ႐ଈࢢᏋ
ሿॅᑗࡼઢ፩ƽࣅቲᒦLjڔڻਜ਼ሿॅᑗඣࡉ
᎖3Ꮬ10྇Ᏼ፼ಘቃཌቲ೫ஂถણۣኝࠅ
߅೫ৢဤǖஂถણۣဵᆸඣඛጙৈ።কާࡴࡼူLj
ࣅă
ጾဵᆸඣඛጙৈཽೆჅถૺࡼူƽ
߁ᔃྻࡼڔྱLjཱུᆸඣቑ၄ஂถણۣ
ᑵྙࢢᔐટීሌညளޟᏴ્Ⴥႁࡼǖᆸ
ࡼു߈ƽݙซఘ߲LjஂถĂણۣဵᆸඣࠨ۾ࣅࡼ
ඣဵݢഃ၉ጓࡼᖞᖞᑗLjᆸඣࡼሾ၉Ăॲᇗ࣒ဵ
ೝࡍᓍᄌăᆐ೫ኝࠅڔڻൊྻણۣࡼጓተሷLj
ጲ৻ఱᆐᒦቦࡼLjᎤ৻ఱሯገࡼဵᆸඣ።কᔪ
݀߅ࡌሰઢࣞሿॅᑗཚፄ྇ࡼጙLjᆸඣᆐቃ
ࡼူƽᏴྙࠥथංࡼ࣒ှညᒦLjᏗᏗࣶࡼཽఎ
ཌᓰ۸೫ॅࡼણۣࡖĂऽಽ໌ஂถࡾĂଜ
ဪާࡴࢅღညLjᄋާஂถણۣࡼಯศLjᑚਜ਼ᆸඣ
࢟ஂถޟဤ၄ݿਜ਼3.15ሿजᒀဤ၄ࢀݿă
ڔڻࡼጓᐊྀဵྙ߲ጙᑖࡼƽፐࠥLjᆸඣݙஞ
ளਭࣅᒔᏒᑗࡼงቦஊLjቃཌ૩ݬ
ገᆐ৻ఱᄋᎁᒠࡼॲᇗĂൊྻણۣࡼޘອLjऎ༦
ᎧLjޝෂလॊེೲƽᏴቃཌᆕ્ࡼۑᓐሆLjᆸඣ
ᆸඣથገᆐ৻ఱᄋဟఙࡼညಯศLj࠭ऎৎ
ཱུཆࡻܤৎฤ༵ Tree Planting in SH Yangpu Store ዮ໌ࢢཽೆᓾᏎ ݝᐽೂ
ள
ਭ໋ᅛĂዮ໌ĂᦚྯࢢཽೆᓾᏎளಯࡼ૩ ೊᇹਜ਼றቦڔLjᆸඣྯࢢࡼፃᏴጙৈ ࠔීචࡼ྇ᔇ ---3 Ꮬ 17 ྇Ljቭᒘ݈݈ডᆁ
ᥥቲᄏᎹᏊLjೊ၄ఎᐱᆸඣࡼڐቦᒈၥࣅă ጙࡵᏊಯཽᏋᒎࢾࡼᒈၥ࢛Ljࡍଜེܣޫᄖ ᔫ೫LjᅢᅉࡼᅢᅉLjၺࡼၺLjਂࡼĂ౯੯ ७ࡼĂᑍࡼččLjංࡻݙጾಘઃă੪LjᆸඣࡼܟĂ Ꮚࡼവ߲ࣶܟ೫ࣶਂᓹĐڔڻđၥࡼቃၥLjᑚຢ ĐڔڻቃၥđLjሶඛৈਭവཽᐱာᓹڔڻࡼጓተ ሷă ᑚࠨࣅᑞဵጙྯࡻLjଝ༓೫ᆸඣቸࢢᒄମࡼ ୣഗਜ਼ᔫLj᎒ᐱာ೫ڔڻࡼጓተሷLjৎᓍገࡼဵᆸ ඣڐቦਜ਼ੇၺLjᆐᆸඣࡼ߃ှᐐᄗ೫ৎࣶሷᑯᓹညෘࡼ ൊLjཱུᆸඣညࡼཆৎฤ༵ă
23
ሆۂছ࢛࿆ Talking Life
தᔈLjኰᑊࠔᄖ Wonderful Photograph Competition in SH Xinzhuang Store ᜟᓣࢢቲᑶ ݝາ
ጙ
ฤᒄଔᏴ᎖ࠔLjႲᓹࠔᄖࡼ୭
ࡼኧᇴਭઁLjဵဣଔᏥăᆸඣჅ
ݛൻൻࡼதLjᆸࢢ HR ᔝᒅ
ᎌݬଝࡼྮ܈ኡ၄ጙᄴ༄ᆁᥥቲᄏᎹᏊኰᑊ
ێ೫ᓍᄌᆐĐதᔈLjኰᑊ
ࠔᄖLj݀ᎅနሚޝᒎࡴ፬ăᏴࠥࠨਭ
ࠔᄖđࡼ 2010 ฤࠔଈ፬ྮ܈ă ፐᆐဵጙஔ፬ྮ܈LjཽೆᓾᏎݝᆐ೫
߈ᒦLjᆸݧ೫နჅ୴ࡼऱजቲLj ݀Ᏼနࡼᒎࡴሆᅲ߅೫ࠥࠨࡼྀᇗă
ཱུৎࣶࡼᄴူݬᎧLjಽࣶࠨ્ဟମዻ༿೫ᆸ
ႰLjᆸೌጙৈ߱ኧᑗጐႯݙLjࡣဵᄰ
ࢢĐ፬ᓜଜĊᎉ໗ᓤြݝᏋᒲགྷđᆐᆸ
ਭኧᇴਜ਼ဣୃLjᏐ܈ጲ༄ࡼჅݛ೫ࣶă
ඣ೫፬ࡼྜྷඡᒀဤLjྙǖĂൻ
ᑵჅᆣดቲఘඡࡸLjᅪቲఘེฐLjᆸሚᏴቢ
ĂۍĂĂ࣪ୡࢀLj࣒ဵᏴဠඐ༽ౚሆဧ
ጙᐽᑍຢဵ࠭ནஶĂ৩ᅄĂ୯ࣞࢀऱෂབྷ
ጲૺྙੜဧǗྙੜ࣪ᑍຢቲ༄৩ᅄࢀ
ᇜLjऎऻጲ༄ຢෂࡼབྷຶ൙ጙᐽᑍຢࡼੑఘᎧ
ࢀăᄰਭଂࠨ଼ࡼኧᇴLjᄋ೫ࣶᄴူ࣪
॥ă
ཝଜ࣒Đ࿉đ An Interesting Morning Briefing in HZ Shangtang Store
፬ࡼቭབLjጐখܤ೫ᆸඣጲ༄࣪፬ࡼຢෂཱྀ
ࠥࠨࣅ࣪ᆸႁᑞဵ၊ፄि༇Ljݙ
ဤLj݀࠭ᒦኧᇴਜ਼೫ஊ೫ࣶ፬ऱෂࡼᒀဤLj
ဵ፬ଆၣࡻࡵ೫ᄋဍLjጐ၃೫ᎍፈLjᄴူ
߱ݛᐾᆻ೫፬ଆ༝ઁLjݣፀဤࡵጲ༄Ⴥࡼᒑ
ඣሔሂᒄభઑሤୣഗਈ᎖፬ࡼቦࡻLjঢቝ
ถ߂ᒄᆐᑍLjো۾ტݙဵ፬ă
ࢢဧᆸඣࡼጓညৎଝॕࣶݨƽ
ᒳძࢢᆦᎻ ݝᓂಸః
ྯ
Ꮬ॑ఎဪLjᆸඣࢢख೫ጙৈࣅĊĊཝ ଜ࣒Đ࿉đǖጲݝඡᆐጙৈଜᄭᆡLjᏴ ඛৈᒲጙ્ᐱာଜᄭݣጳăଂৈቩ໐ሆ
LjඛৈĐଜᄭđࡼܭሚཱུ࣒ᆸඣࡍߐጙரă ᎉ໗ݝಱLjຳޟᄮႅᆪࡼๆ࠳ሾᏋূࡍࡍଜࡒ ጙࣤਹਪሚࡔᇎĐလॊᒩđLjܪᓰ᎒ᎁዅࡼᇎᓿLjဟ ݙဟጙৈซࣞࣅᔫLjࡒგሆጙᑫᑫᐾဉăઁLjᆸ ඣݣ೫ஊࡵǖᏇূࡍிဵཌಱᔢᎁኅࡼĐᇎ ၄đᒄጙLjࣶࠨᏴᒳှࡼጓᇎࡰྮ܈ᒦăࡍଜ ोोۻࡼᇎࡰჅᑓॲLj߅೫ࡼĐॏႋđLjࣶLj ඛᄖ༹ۂ༄LjࢢࡼਓޝLj࣒ถఘࡵূࡍᒎࡴ ࡼĐॏႋᅍđᄢᇎă ፝ሷᔢరࡼဵᆦᎻݝࡍଜࡒࡼᔈܠᔈࡴᔈዝ ࡼྯ௪ۍĐॲᇗᆸᔢۖđă႐ᆡĐଜᄭ߅ᏋđĐຓࡑđᆦ ᎻޘອᑫLjᏴĐ൫ᄸၮđĂĐၺݹđĂĐඇகଦđࢀ ࡌૣಘࡼᔔሆLjܭዝ೫றྯࡼݨ௪ۍĊĊ Đݙᅙব ࣶਈᓖđLjĐᆸቲᆸႤก࣪ݙđLjĐॊ ᔫጙଜཽđLjĐᑞࡩੑđƽ ᄰਭᑚࠨཝଜ࣒Đ࿉đLjᆸඣखሚ೫੪ੑࡼݣጳ ၄ăඛৈĐଜᄭđ࣒ݙজൢઁLjཬཬݽೆᓰ۸ஂLj ᐱሚ߲ݝඡࡼืೆਜ਼ᔫፀဤă
24
Easy English
ᄋښᄿᔫൈࡼ12࢛༣ Work More Effectively at Your Desk ᒦਪᎌ௪જႁǖෟݙᇙగޏă፞Ꭻႁwork smarter not harderăገ༝ছLjݙገ ౄছăೝᑗ຺ᎌፊཎᄴᒄ්ăሆෂᑚ12ᄟቃ༣ۑᓐฝॊ༹ᔫ༵ᒮદૻLj༵႕ᄋ ᔫൈă
1.
Write down your ideas. Do not trust your memory however good it may be! ገഺሆฝࡼሯजLjݙገጞ౷ฝࡼፂೆLjݙᎌࣶੑă
2.
Set down your priorities before the start of each days work. ገሌཀྵࢾᔫࡼ༵ᒮદૻLjᏳఎဪጙᄖࡼᔫă
3NJ Use your high productive hours for your top priority projects. ገᏴฝࡼᔫൈᔢࡼဟମࣤᔪᔢᒮገࡼሲă 4NJ Take time-consuming projects in stages. ገڳॅဟମࡼሲॊᆐଂৈࣤᔪă 5NJ Leave some time each day free from appointments. Do not over schedule. ገඛᄖᎾഔጙ࢛ᔈᎅဟମLjᔫݙገڔਭă 6NJ Concentrate on one item at a time. ገጙࠨᓜᓖጙୈူă 7NJTake breaks. Walk around, stretch. Eat lunch away from your desk. ገቿᇦLjᔓࣅᔓࣅLjಃዼLjߐᇍݫገಭఎێ၀ă
9NJ Keep paperwork moving. ገႲဟᔪੑᆪၗᔫ 10. Put limits on visits: ገ࣪षᎌჅሢᒜǖ A. Stack stuff on any extra chairs uninvited visitors have to stand. ࣶࡼጬᔇገࣧहጙቋᇕອLjᑚዹݙႥᒄఱᒑถᐶᓹ೫ă B. when chatty people call, as soon as you answer the phone tells you have only a few minutes to talk politely ask them the point of their call right away. ڐሔࡼཽ࢟ဟLj࢟જসႫჇඣฝᒑᎌଂॊᒩࡼႁજ ဟମLjᓹಳඎገჇඣႁᑵᄌ 11. Remove from your desk all papers you are not working on. This prevents lost or mixed up papers. ገڳ༄ᎌᏴࠀಯࡼᆪୈ࠭ښᄿఎLjጲࣀပቁă 12. Handle each piece of paper only once. ገጙࠨቶࠀಯੑጙ॑ᆪୈă
8NJ Establish place for everything. Categorize, file, and store interns nearby. ገဧᇕອᎌᆡLjॊಢLjਙLjதࡀहᇕອă
ಏࣅᄴ໐ሢਜ਼ॲᇗ໐ Tips for Labor Relations ෭ᅪുቲᎧರቃೂಏࣅਈᇹLjᏖࢾᔫ
ᄋᇝۂዀᎫࡴᎊጓᇗLjፐുቲᐒள႙ರቃ߲ਪኵ
বᆡᆐᇝۂዀᎫࡴᎊăᒄઁLjുቲ႙ರቃ߲ਪኵۍ
ۍฤLj༦ၷऱࢿਭ8ฤ໐ሢࡼॲᇗ໐ፇLjোĖᒦખ
ฤLjၷऱᆐࠥࢿ೫2ฤ໐ሢࡼಏࣅᄴਜ਼8ฤ໐ሢࡼॲᇗ
ཽৢਜ਼ਪಏࣅᄴजėऔလऔᄟǖĐཽᆡᆐಏࣅ
໐ፇăᎅ᎖ുቲጓᇗखညܤછLj੪ࡵᇝۂዀᎫࡴ
ᑗᄋᓜሲኵॅLj࣪ቲᓜጓଆၣኵࡼLjభጲᎧ
ᎊăჅጲLjᏴ2ฤࡼಏࣅᄴ໐൸ጲઁLjರቃᄋ߲ᒫᒏ
কಏࣅᑗࢿೂፇLjᏖࢾॲᇗ໐ăಏࣅᑗᆋनॲᇗ໐Ꮦࢾ
ಏࣅਈᇹLjࡣുቲݙᄴፀǖॲᇗ໐ᆚ൸ᐏถႁᔓᔓǛ
ࡼLj።ࡩږᑍᏖࢾሶཽᆡᑽঈᆋᏖăᆋᏖࡼၫऄ
ႊุᏒڳರቃĐኩݶđጐݙहᔓLj݀༦ുቲጲࠥ
ިࡻݙਭཽᆡᄋࡼኵॅăཽᆡገཇಏࣅᑗ
ᆐᎅLjᓫჃರቃॲᇗ໐ࡼޡᐊྀă
ᑽঈࡼᆋᏖިࡻݙਭॲᇗ໐ᆚൂቲݝॊჅ።ॊკࡼ
กඐLjಏࣅᄴࡵ໐ࡣॲᇗ໐ᆚ൸Ljᒆభ॥ݙኚ
ኵॅăđࡼਖࢾLjರቃኊገߌ࡛ᆋᏖᐊྀLjᄏႁLj
ǛྙਫರቃᒊፀገᔓLjኊገߌ࡛ޡᐊྀ൮Ǜ۾໐ಏ
ॲᇗ໐ᆐ8ฤLjጯൂቲ2ฤLjથᎌ6ฤᆚൂቲLjರቃኍߌ
ࣅਈᇹሆᇍކLjጵݣಏࣅਈᇹ৻ᆰጵ݇ိၤᆰᄌቲ
࡛6ฤॲᇗ໐ჅॊკࡼኵॅLjږᑍുቲᆐರቃᄋ
ყᄀLjᄋታጓࡼᏋᓖፀǖྙਫᎅ᎖ጓࡼጓᇗखညܤ
ࡼኵॅᔐऄLjॊ߅8॑Ljರቃኍሶുቲᑽঈ
છࡴᒘᏋᄋ߲ᒫᒏಏࣅਈᇹLjభݙ၊ॲᇗ໐ᏖࢾࡼሢᒜLj
ኵॅᔐऄࡼ6/8ᔫᆐᆋᏖLjऱభஊ߹ಏࣅᄴLjಭఎ
ጐᇄኊߌ࡛ޡᐊྀă
ႊă
ᇹሆᇍ ਈ ࣅ ކ ಏ
ښ۾ᒦ෭ᅪുቲᎧರቃࡼಏࣅᄴ໐ᆐ
ࡣဵښ۾ᒦLjᎅ᎖ുቲጓᇗखညܤછLj੪ࡵᇝ
2ฤLjॲᇗ໐ᆐ8ฤLjোĖᒦખཽৢਜ਼ਪಏࣅᄴजဣ
ۂዀᎫࡴᎊăുቲᇄजଖኚᄋರቃࡼᇝۂዀᎫࡴᎊ
ဗᄟಿėလ໕ᄟǖĐಏࣅᄴ໐൸LjࡣဵཽᆡᎧಏ
ᔫবᆡLjጐᇄजገཇರቃଖኚൂቲॲᇗ໐ࡼᏖࢾLj
ࣅᑗጞᑍಏࣅᄴजऔလऔᄟࡼਖࢾᏖࢾࡼॲᇗ໐ᆚ
૾ፀᆜᓹರቃᎌፃᇗߌ࡛ॲᇗ໐ਈ᎖ᆋᏖᑽঈࡼᐊ
ࡵ໐ࡼLjಏࣅᄴ።ࡩኚዓᒗॲᇗ໐൸ǗđࡼਖࢾLjፐു
ྀăፐኚࢿಏࣅᄴࡼᄟୈݙถࡉ߅ጙᒘLj᎒ၷऱࡩူཽ
ਈᇹᒫᒏăፐࠥᏴ2ฤࡼಏࣅᄴ໐൸ጲઁLjರቃᄋ߲
ቲᎧರቃࡼॲᇗ໐ᆐ8ฤLj૾ಏࣅᄴથኊൂቲ6ฤă
ᇄजږᑍᏇಏࣅᄴཀྵࢾࡼᄟୈଖኚൂቲLj݀༦ᇄजږᑍ
ᒫᒏಏࣅਈᇹLjభݙ၊ॲᇗ໐ᏖࢾࡼሢᒜᑽঈുቲᆋᏖ
ᒆဵ॥ኚݙ፬ሰᏇಏࣅᄴࡼൂቲă
Ꮗಏࣅᄴཀྵࢾࡼᄟୈଖኚൂቲဵཽᆡऱෂݙᄋ
LjുቲጐࡻݙጲࠥᆐᎅLjᓫჃರቃॲᇗ໐ࡼޡᐊ
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ྀă
ྙਫರቃᏴ2ฤᄴ໐൸ᒊፀገᔓLjྙਫുቲથ
25