B&Q

϶Issue 30϶June϶2010

ᔐ‫ࡼݡ‬ᆰ઀ CEOďs Greeting

» ‫۾‬໐ࡴࣗ 2

৛ႊቤᆫ ‫ڔڻ‬௙ᒦਪࣃူ્

4

৛ႊቤᆫ ଜᓤᏭᒔĖ‫ڔ‬௙ėෂီ

6

৛ႊቤᆫ KITS ᒦਪቤᔝᒅଦ৩ተ߅

12 ‫ۦ‬ୋग़࠭ෟᴊ߲ 15 ࿷્ਈᓖ ፙၺႈᏎ ঢऍૄۨ Ė߄ज़ėᏭᒔᓍ‫ ܠ‬/ Editor-in-Chiefǖ ᐽर Eva Zhang Telǖ021-50590088*3176 E-mailǖtalkingshop@b-and-qchina.com ࿸ଐ&፝ၮ / Design&Print ǖ ࿟਱တ൫‫ڤ‬ട፝ၮపଆᎌሢ৛ႊLj Shanghai SMARTCOMM Printing Co., Ltd.

Dear Colleagues, As we get close to the half way point of the year, I think it is a good time for us to stop and reflect on our performance so far.

Some things that I think we can be proud about as a team: • We are performing ahead of our budget.

• We have some great plans in place for our product range.

• We have developed an exciting new format which will go into trail in our Zhabei store - based around inspiring our customers and making it easier for them customers to buy.

• We have taken time to review the performance of our T stores, see what is working and amend our plans going forward.

• We have reduced some of our pricing.

• We are controlling our costs better.

• We have created a financially viable business.

I had an opportunity recently to present these improvements and developments to the Kingfisher Board and on the back of this they have agreed to restart their investment in B&Q China. This is a really positive message for us as once again they are seeing our business as an opportunity rather than a problem.

The second half of the year will see us face an uncertain market, there is a lot of speculation about what will happen in the housing market and the recent changes in legislation seem to have already had an impact. It is at times like this that we have to make a choice; follow the trends in the market or make our own luck by increasing our market share. Even if the market reduces dramatically, it is still huge and so don't let this distract you, there are still many opportunities for us to capture sales.

So what sort of things will we do?

• Further improve our prices, the Commercial team have a plan to achieve this and are working to make this happen.

• Improve our marketing both inside and outside of the stores.

• Better in store execution, the differences I see between our best and our worst stores is too big.

• Improve our service.

• Remove complexity from our business. Great retailers do things very simply.

• We have to ensure that every single one of us does our job to the best of our ability and with full commitment.

Which leads me nicely to my final point. In the first half of the year, nearly 250 people received a promotion in B&Q China. The opportunity is there for us all as a business and as individuals, we just have to work hard to achieve it.

Thank You!

Loic Dubois

৉ᆡ༫‫ࡼڐ‬ᄴူLj ᓞዛମ‫ۍ‬ฤ૾୓ਭབྷLjᑚᑵဵጙৈੑဟ૦౶ᓘ ᔗૄ৻ጙሆ৛ႊᒗஙࡼጓ૲ă ᔫᆐጙৈᅍࣩLjᆸሯᆸඣ።কᆐጲሆࡼ߅૲ऎ ୦‫ڣ‬ǖ • ᆸඣࡼጓ૲‫ܭ‬ሚި߲ᎾႯă • ᆸඣᑣ࣪ᆸඣࡼ‫ޘ‬ອອಢᒜࢾ೫༓ᎌೆࡼଐ ચă • ᆸඣጯளఎख೫ጙৈᑩॐཽቦࡼཝቤෝါLj ૾୓Ᏼᐚ۱ࢢ஠ቲ‫ޞ‬၂ᑚጙෝါ૥᎖૮खᆸඣ৻ఱ ࡼഉঢૺৎ‫ܣ‬᎖৻ఱኡ৪‫ޘ‬ອă • ᆸඣૄ৻೫ጯখᐆඡࢢࡼጓ૲Ljཀྵཱྀ೫ੑࡼ ऱሶ݀ࢯᑳ೫ᒄઁࡼଐચă • ᆸඣଢ଼ࢅ೫෭ቋ࿜ອࡼଥৃă • ᆸඣৎੑ࢐఼ᒜ೫߅‫۾‬ă • ᆸඣࠎᐆ೫ጙৈᎌᔗ৫‫ݤ‬ᇗᑽߒࡼጓᇗă ᔢதLjᆸᎌ૦્ጯ୓ᑚቋ஠‫ݛ‬ਜ਼खᐱሶ࠾ॕૹ ᅍࣃူ્ۨসLjፐࠥჇඣጐᄴፀ೫ᒮቤ࣪‫ڔڻ‬௙ᒦ ਪ஠ቲᄾᓾăᑚ࣪ᆸඣ౶ႁဣᏴဵጙৈੑሿᇦLjጐ Ᏻጙࠨᑺී೫Ⴧඣ᎒‫ڳ‬ᆸඣࡼጓᇗ၁ᔫጙৈ૦્Lj ऎ‫ဵݙ‬ጙৈᆰᄌă ሆ‫ۍ‬ฤLjᆸඣჅገෂ೹ࡼဵጙৈ‫ݙ‬ཀྵࢾࡼှ‫ޝ‬Lj ळ࢐‫ޘ‬ှ‫ޝ‬ጞ཭્ᎌ੪ࡍࡼ݆ࣅLjᔢதਪଜ߲გࡼ ጙᇹ೰ᑣ࣪ळ࢐‫ޘ‬ှ‫ࡼޝ‬जਖ‫ࣅܤ‬႒ઃጯᎌჅ፬ሰă ᏴᑚዹࡼဟరLjᆸඣ‫ݙࡻݙ‬ᔫ߲ኡᐋǗৌᓹှ‫ޝ‬ཋ ဴखᐱથဵᄰਭᄋဍᆸඣࡼှ‫॑ޝ‬ऄ౶ᐐଝᆸඣ߅ ৖ࡼభถቶă૾ဧᑚৈှ‫߲ޝ‬ሚ೫ࡍਖෝሆઘLjࡣ ᑚৈှ‫ޝ‬ጞ཭ᎌᓹ௤ࡍࡼ༅ೆLjჅᎌ‫ݙ‬ገཱུᑚቋဧ ฝॊቦLjᆸඣ྆ᎌ੪ࣶభጲᄋ঱ሾ၉ࡼ૦્ă ᆸඣኊገ‫ݧ‬ནጲሆࡅဗǖ • ஠ጙ‫ݛ‬খ࿖ᆸඣࡼଥৃLj࿜ᇗ‫ݝ‬ᅍࣩ୓ᒜࢾ ဣሚᑚጙ෹‫ࡼܪ‬ଐચ݀୓჈‫ܤ‬ᆐሚဣă • ᄋဍඡࢢด‫ݝ‬ਜ਼ᅪ‫ࡼݝ‬ှ‫ޝ‬፦ሾ‫ݽ‬൒ă • ᄋ঱ඡࢢࡼᒊቲೆLjᆸඣᔢੑඡࢢਜ਼ᔢ‫ތ‬ඡ ࢢᏴᒊቲೆ࿟ࡼ‫ތ‬ፊऻ‫ࡍޟ‬ă • ᄋဍᆸඣࡼ৻ఱॲᇗă • ୓ᆸඣࡼጓᇗછथᆐ଼ăᎁኅࡼഃ၉໩ጓ࣒ ဵ଼࡝࢐Ꮵᔫ਌ಯă • ᆸඣገཀྵۣᆸඣඛጙৈ્ཽ࣒஧ᆸჅถĂߠ ॊᄾྜྷᆸඣࡼ৔ᔫă ᔢઁᆸሯႁࡼဵLjᏴஙฤࡼ࿟‫ۍ‬ฤLjᎌத250෗ Ꮛ৔Ᏼ‫ڔڻ‬௙ᒦਪࡻࡵ೫஢ဍăᇄ൙ဵ৛ႊથဵৈ ཽLj૦્௓Ᏼዛ༄ăᆸඣኊገไೆ৔ᔫࡉࡵ෹ ‫ܪ‬ă ቝቝƽ

ࣛ݇ખ

৛ႊቤᆫ Talking Business

‫ڔڻ‬௙ᒦਪE-ࢯ‫އ‬໪ࣅ B&Q China E-Survey Launching

Đ

ฝቧྀฝࡼᅍࣩ൮Ǜฝ࣪᎖৛ႊࡼᆚ౶ᎌቧቦ൮ǛฝᏴ৔ᔫᒦࡼ

ቋऱෂથኊገଖኚᄋ঱ăᄰਭ࿾ྜྷዐ௅Ⴥཀྵࢾࡼਜ਼Ꮛ৔৔ᔫঢ၊ሤਈࡼ17ৈਈ ୆ᆰᄌLjᆸඣభጲᎌ቉࢐‫ڔڻຶހ‬௙Ꮛ৔ࡼ஺ጓࣞLjጲૺᎧ໚ሤਈ૲቉෹‫ࡼܪ‬ ஜමೊᇹLj໚ᒦ۞౪Ꮛ৔ۣഔࣞĂ৔ᔫ቉ൈĂ፪ಽቶĂఱઓᄾྜྷࣞጲૺ‫ڔ‬ཝቶă ᑚቋᆰᄌથถ৫‫ຶހ‬ഌࡴᑗĂளಯਜ਼Ꮛ৔ࡼ፬ሰೆă

਋࢛၊ࡵᒮ၁೫൮ǛđĐ 5.1 đલ஘ᒲጙਭLj৛ႊᔐ‫ݝ‬ਜ਼ཌᎮ‫ێ‬

‫ৢއࢯࠨ۾‬࿸ਜ਼Ꮛ৔৔ᔫঢ၊ሤਈࡼ17ৈਈ୆ᆰᄌLjᄰਭᏴሣࢯ‫އ‬ተါ஠

৛၀௓ᐽᄣ߲೫ᑚዹታ෹ࡼ਱ۨLjĐ‫ݬ‬ᎧE-ࢯ‫އ‬Ljႁ߲ቦಱજđLj

ቲ݀༦‫ݧ‬፿ᅲཝพ෗ᒜ ĊĊ૾Ꮛ৔ࡼৈཽࡊ‫ۻ୓ښ‬ዏৃۣමăጙࡡ‫އࢯࠨ۾‬ᅲ

‫ڔڻ‬௙ᒦਪ E- ࢯ‫އ‬၅ࠨ໪ࣅLjᑚဵ‫ڔڻ‬௙ᒦਪཽೆᓾᏎ‫ݝ‬ᆐᔐ‫ݝ‬ਜ਼ཌᎮ‫ێ‬

߅Ljᆸඣ୓ো௣ဣଔࡼࢯ‫އ‬உਫ‫ݧ‬ན‫ܘ‬ገࡼቲࣅ౶ᄋ঱ᆸඣࡼ஺ጓࣞLjᑚቋቲ

৛၀ࡼཝᄏᏋ৔ጲૺ࿜ࢢࢢᔐ‫ڔ‬๝ࡼጲ೫ஊᏋ৔Ᏼ‫ڔڻ‬௙ᒦਪࡼ৔ᔫঢ၊

ࣅ‫ݙ‬ஞถ৫ᄋ঱৔ᔫ቉ൈĂ๸ዸৎ঱ࡼᏋ৔ᄾྜྷࣞĂᄋဍᎁኅᏋ৔ࡼۣഔࣞጲ

ᆐᓍᒒࡼᏋ৔ࢯ‫އ‬ă

ૺখ஠፪ಽቶLjᄴဟથถଢ଼ࢅ৔ᔫ߅‫۾‬ă

ᔫᆐጙଜ໩ጓLj፱ᎌጙৈ஺ጓࡼᅍࣩLjᏋ৔ᆐ೫ဣሚ໩ጓ෹‫ܪ‬ऎৢᄴไೆ ৔ᔫLj࣪ᆸඣᒗਈᒮገă‫୓އࢯࠨ۾‬ᒘೆ᎖खሚᆸඣᏴ෾ቋऱෂ‫ܭ‬ሚࡻੑLj෾

ᄌ੓/No. Q1 Q2 Q3 Q4 Q5 Q6 Q7 Q8 Q9 Q10 Q11 Q12 Q13 Q14 Q15 Q16 Q17

ऎ༦LjEࢯ‫އ‬ጐ݀ऻጙࠨቶࢯ‫އ‬LjऎဵඛങৈᏜఎᐱጙࠨLj݀୓߅ᆐᆸඣ ໩ጓĂᅍࣩĂளಯĂᏋ৔ࡼᒮገ਌ಯ৔௥ă

ᄌ෹/Question ᔐᄏऎዔᆸ࣪᎖Ᏼ‫ڔڻ‬௙৔ᔫঢࡵ൸ፀ Overall I am satisfied with B&Q China as a place to work ᆸ੪༹ߺ೫ஊᔈ଄ஙฤࡼ৔ᔫ෹‫ܪ‬ I am clear about my objectives for the year ᆸ፱ᎌ߅৖ࡉ߅ᆸࡼ৔ᔫ෹‫ܪ‬Ⴥኊገࡼጙ༤ᓾᏎ I have everything I need to successfully deliver against my objectives ᆸ௻ࡻᆸࡼ࿟଀ᓍ਌ਈቦᆸࡼৈཽ༽ౚ My manager cares about me as a person ᆸ௻ࡻᆸࡼ࿟଀ᓍ਌ਈᓖᆸࡼᒆጓखᐱ My manager is interested in my development ᆸࡼ࿟଀ᓍ਌ᏒፀઔဟମᏴᆸᔪ߲߅૲ဟཱྀభᆸ My manager takes time to recognize me when I do good things ᆸᏴ৔ᔫᒦࡼ਋࢛/ፀ୅၊ࡵᒮ၁ My opinions at work count ᆸ੪༹ߺ೫ஊ৛ႊ༄஠ࡼऱሶ I am clear about the direction the business is heading in ᆸᎌቧቦ࿜ࢢখᐆଐચถ৫൸ᔗ৻ఱࡼኊገ I feel confident that the store revamp programme will meet our customers needs ᆸ࣪᎖৛ႊࡼᆚ౶ऻ‫ޟ‬ᎌቧቦ I am confident about the future of the business ᆸࡼᄴူཝቦᒘೆ᎖ࡉ߅৔ᔫ෹‫ܪ‬ My colleagues are committed to delivering against their objectives ᆸቧྀᆸࡼᅍࣩ I trust the people I work with ᆸࡼ࿟଀ᓍ਌્࣪ᅍࣩᒦ૲቉‫ݙ‬ಯሯࡼᏋ৔஠ቲ਌ಯ My manager deals with under performance in my team ᏴਭབྷࡼങৈᏜᒦᆸᐒளᎌ૦્ᄰਭ࣪જ೫ஊᆸࡼ৔ᔫ‫ܭ‬ሚਜ਼ᒆጓखᐱ I have had a conversation about my performance and development in the last 6 months Ᏼਭབྷࡼጙฤᒦᆸ૝ࡻਭኧᇴਜ਼߅‫ޠ‬खᐱࡼ૦્ In the last year I have had opportunities to learn and grow ᆸଐચᏴᆚ౶ࡼ12ৈᏜଖኚᆐ‫ڔڻ‬௙ᒦਪ৔ᔫ I intend to be working for B&Q China in 12 months time ᆸ્ᅎୀᆸࡼ຋ᎍ౶‫ڔڻ‬௙ᒦਪ৔ᔫ I would highly recommend my friends to work for B & Q China

1

‫ڔڻ‬௙ᒦਪࣃူ્ B&Q China Board ࣛ݇ખ Loic Dubois ၅ᇳᒊቲਉ CEO ഃ၉ጓ৔ᔫฤၫǖ30ฤ Your number of years in Retailǖ30 years ᒦਪ৔ᔫฤၫǖ14ฤ Your number of years in Chinaǖ14 years ࠾ॕૹᅍ৔ᔫฤၫǖ1ฤ Your number of years in Kingfisherǖ1 year

੦ ྡྷ René Lemesre ‫ݤ‬ᇗᒊቲᔐପ Director - Finance ഃ၉ጓ৔ᔫฤၫǖ8 ฤ Your number of years in Retailǖ8 years ᒦਪ৔ᔫฤၫǖ1 ฤ Your number of years in Chinaǖ1 year ࠾ॕૹᅍ৔ᔫฤၫǖ8 ฤ Your number of years in Kingfisherǖ8 years

ചྡྷᐍ Fraser Longden ཽೆᓾᏎᎧ‫ুܤ‬ᒊቲᔐପ Director – Human Resource and Change ഃ၉ጓ৔ᔫฤၫǖ22ฤ Your number of years in Retailǖ22 years ᒦਪ৔ᔫฤၫǖ1ฤ Your number of years in Chinaǖ1 year ࠾ॕૹᅍ৔ᔫฤၫǖ11 ฤ Your number of years in Kingfisherǖ11 years

Q: ิᔢመᓎࡼৈཽᄂ࢛ဵဠඐ?

Your most marked characteristic?

A: ࢾੑ෹‫ܪ‬Ljဣሚ෹‫ܪ‬ă

Q: ิᔢመᓎࡼৈཽᄂ࢛ဵဠඐ?

Your most marked characteristic?

A: း።ถೆ༓ă

Q: ิᔢመᓎࡼৈཽᄂ࢛ဵဠඐ?

Your most marked characteristic?

A: ቈࡼถೆDŽစᒗဵᏴ‫ݙ‬কቈࡼဟ઀Džă

Determined target and achieve it.

Q: Ᏼሚဣည૚ᒦฝᔢ༩๽ࡼཽဵၹ?

Who are your heroes in real life?

A: ᆸࡼঊ༫ă

Resilient.

Q: Ᏼሚဣည૚ᒦฝᔢ༩๽ࡼཽဵၹ?

Who are your heroes in real life?

A: ฃऑ኷·ൺࡺ౯Ljཱུ·ۣ൜औီLjᆼൕ·‫ऺگ‬ᄂă

My father .

Q: ิࡼᔭᎎූဵဠඐ?

What is your motto?

A: ଼࡝છă

Nelson Mandela, Jean-Paul II, Warren Buffett.

Q: ิࡼᔭᎎූဵဠඐ?

What is your motto?

A: ཱུᆸඣኀᑵ჈ă

My ability to laugh (even when inappropriate!) .

Q: Ᏼሚဣည૚ᒦฝᔢ༩๽ࡼཽဵၹ?

Who are your heroes in real life?

A: ᆸᇶઢቃᅮፀਜ਼ቤखීLjჅጲᆸኡᐋဥ࢑० · ༛‫ݚ‬ႅăፐᆐჇ ৊ᆸࡼည૚ࡒ౶ࡼჅᎌ࢟ᔇ‫ޘ‬ອLjથᎌჇࠎᐆਜ਼ഌࡴັਫ৛ ႊࡼऱါă

Be simple.

Q: ฝ࣪‫ڔڻ‬௙ᒦਪࡼ໐ᆃဵဠඐ?

What are your hopes for B&Q China?

A: ᑊࡵᑵཀྵࡼ፫ಽጓᇗෝါă

Let's fix it.

Q: ฝ࣪‫ڔڻ‬௙ᒦਪࡼ໐ᆃဵဠඐ?

What are your hopes for B&Q China?

A: ഌሌࡼᄋ৙ᓤ᧤ॲᇗࡼଜ௙୐‫ݢ‬ഃ၉࿜ă

Find right profitable business model.

Q: ྙਫิᒑถখ‫ܤ‬৛ႊጓᇗࡼጙৈऱෂLjฝᔢሌኡᐋখ‫ܤ‬ဠඐ?

If you could change one thing about the business what would it be?

A: ୓ူ༽଼࡝છă

Leading home improvement retailer with a DC. Q: ྙਫิᒑถখ‫ܤ‬৛ႊጓᇗࡼጙৈऱෂLjฝᔢሌኡᐋখ‫ܤ‬ဠඐ?

If you could change one thing about the business what would it be?

A: ‫ޘ‬ອ߅‫۾‬ਜ਼ଥৃLj࣪᎖ॊᇜஉ൙ࡼ౐Ⴅಯஊă

Simplicity.

Products cost and price, and quick understanding of the results.

I love gadgets and so it would have to be Steve Jobs, because of all the gadgets he has brought to my life and the way he has created and led Apple.

Q: ิࡼᔭᎎූဵဠඐ?

What is your motto?

A: ฝ‫۾‬࿽ገ‫܈‬ฝჅႁࡼજᒮገăDŽ౯ऑ० · ᆼऑࣶ · ‫ڐ‬෦ညDžă What you do speaks so loudly that I can't hear what you are saying.DŽRalph Waldo EmersonDž.

Q: ฝ࣪‫ڔڻ‬௙ᒦਪࡼ໐ᆃဵဠඐ?

What are your hopes for B&Q China?

A: ੪଼࡝Lj፱ᎌ1000ଜඡࢢă Simply, 1,000 stores.

Q: ྙਫิᒑถখ‫ܤ‬৛ႊጓᇗࡼጙৈऱෂLjฝᔢሌኡᐋখ‫ܤ‬ဠඐ?

If you could change one thing about the business what would it be?

A: છथᆐ଼Lj‫ܣ‬᎖౐Ⴅᒊቲă Making things much more simple and quick to do.

2

ࢷීོ Dean McMillan ࿜ࢢখᐆᒊቲᔐପ Director - Store Revamp Programme ഃ၉ጓ৔ᔫฤၫǖ27ฤ Your number of years in Retailǖ27 years ᒦਪ৔ᔫฤၫǖ1ฤ Your number of years in Chinaǖ1 years ࠾ॕૹᅍ৔ᔫฤၫǖ27ฤ Your number of years in Kingfisherǖ27 years

൫ऑᯀ Malcolm Pearce ৙።೔Ꭷቤෝါᒊቲᔐପ Director - Supply Chain and New Format ഃ၉ጓ৔ᔫฤၫǖ25ฤ Your number of years in Retailǖ25 years ᒦਪ৔ᔫฤၫǖ0.5ฤ Your number of years in Chinaǖ0.5 year ࠾ॕૹᅍ৔ᔫฤၫǖ1.5ฤ Your number of years in Kingfisherǖ1.5 years

ᔒᆐఙ Brian Chow ᒙጓᒊቲᔐପ Director - Property ഃ၉ጓ৔ᔫฤၫǖ33ฤ Your number of years in Retailǖ33 years ᒦਪ৔ᔫฤၫǖ15ฤ Your number of years in Chinaǖ15 years ࠾ॕૹᅍ৔ᔫฤၫǖ2ฤ Your number of years in Kingfisherǖ2 years

Q: ิᔢመᓎࡼৈཽᄂ࢛ဵဠඐ?

Your most marked characteristic?

A: ࡍଜႁᆸຳጵதཽă

Q: ิᔢመᓎࡼৈཽᄂ࢛ဵဠඐ?

Your most marked characteristic?

A: ൝૷ቶ༓ă

Q: ิᔢመᓎࡼৈཽᄂ࢛ဵဠඐ?

Your most marked characteristic?

A: Ꮢፀ୻၊ྀੜᄞᐵLjီ࿟ᇄซူă

People say I am approachable.

Q: Ᏼሚဣည૚ᒦฝᔢ༩๽ࡼཽဵၹ?

Who are your heroes in real life?

A: ᆸࡼঊ༫ਜ਼໔ᔇă

Logical.

Q: Ᏼሚဣည૚ᒦฝᔢ༩๽ࡼཽဵၹ?

Who are your heroes in real life?

A: ᆸࡼ஋०Ljጙᆡ‫ڹ‬၄໦ଜऎ૝ࡻ߅৖ࡼཽă

My father and my wife.

Q: ิࡼᔭᎎූဵဠඐ?

What is your motto?

A: खࣅ໱‫ޱ‬LjဩሶࡍവLjጙവኰᑊ૮ࣅཽቦࡼඌሙă

My brother –in –law – the original self made man.

Q: ิࡼᔭᎎූဵဠඐ?

What is your motto?

A: ඗ᎌᔭᎎූă

Willing to take on any challenge. No issue can be too difficult.

Q: Ᏼሚဣည૚ᒦฝᔢ༩๽ࡼཽဵၹ?

Who are your heroes in real life?

A: ᆸࡼೝৈගਪࡼळ࢐‫ޘ‬಑နLjჇඣ୴્ᆸਈ᎖ྙੜᑵཀྵఎᐱ ळ࢐‫ޘ‬ሲ෹ࡼჅᎌᒀဤă

Get your motor running, Head out on the highway, Looking for adventure in whatever comes our way.

Q: ฝ࣪‫ڔڻ‬௙ᒦਪࡼ໐ᆃဵဠඐ?

What are your hopes for B&Q China?

A: ᆸඣጲᆸඣဵጙৈᎁኅࡼ৔ᔫ‫ޝ‬Ⴥਜ਼৪ᇕ෹ࡼ࢐ऎᆫ෗ă We become famous as a great place to work and great place to shop.

Q: ྙਫิᒑถখ‫ܤ‬৛ႊጓᇗࡼጙৈऱෂLjฝᔢሌኡᐋখ‫ܤ‬ဠඐ?

If you could change one thing about the business what would it be?

A: ྙਫᆸඣถ୓ጓᇗછथᆐ଼Ljᆸሯᆸඣ୓૝ࡻ௤ࡍ߅৖ă

Don't have a motto.

Q: ฝ࣪‫ڔڻ‬௙ᒦਪࡼ໐ᆃဵဠඐ?

What are your hopes for B&Q China?

A: ଼ऎዔᒄLj߅ᆐᔢੑࡼଜᓤഃ၉࿜Ċ௾ᇄஞᎌƽ To simply be the best home improvement retailer – bar none!

Q: ྙਫิᒑถখ‫ܤ‬৛ႊጓᇗࡼጙৈऱෂLjฝᔢሌኡᐋখ‫ܤ‬ဠඐ?

If you could change one thing about the business what would it be?

A: ৎࣶಘབ!

More fun!

If we can make the business simpler, I think we will achieve great things.

My two real estate teachers from the United States who taugh me everything about how to do real estate projects, the right way.

Q: ิࡼᔭᎎූဵဠඐ?

What is your motto?

A: ‫ޞ‬၂ဵ‫ܘ‬ኍࡼLj૾ဧပ‫ھ‬ጐဵጙᒬኧᇴă To try is a must. To fail is to learn.

Q: ฝ࣪‫ڔڻ‬௙ᒦਪࡼ໐ᆃဵဠඐ?

What are your hopes for B&Q China?

A: ᆸᇧᆃᆸඣࡼ৛ႊ߅ᆐᒦਪᔢࡍࡼĐDIYđଜᓤഃ၉࿜ă݀ሶ ᒦਪሿॅᑗᑺීᆸඣဵጙৈᑞᑵࣄࡻሿॅᑗኊཇࡼ໩ጓă I wish for the business to be the leading DIY retailer in China.

And to show to the Chinese consumers the business truly understands the needs and wants of our customers.

Q: ྙਫิᒑถখ‫ܤ‬৛ႊጓᇗࡼጙৈऱෂLjฝᔢሌኡᐋখ‫ܤ‬ဠඐ?

If you could change one thing about the business what would it be?

A: ᄰਭᆸඣࡼ‫ޘ‬ອਜ਼ॲᇗLjᆸඣሶ৻ఱĂᏋ৔ਜ਼ᆸඣᔈ଄ᑺී ೫ᆸඣᑞᑵ೫ஊଜᓤഃ၉ှ‫ޝ‬ă Through our products and services, we demonstrate to our customers, staff and ourselves that we have the right pulse of the retail market.

෤ႈद Stephane Moreau ࿜ᇗᒊቲᔐପ Director - Commercial ഃ၉ጓ৔ᔫฤၫǖ15ฤ Your number of years in Retailǖ15 years ᒦਪ৔ᔫฤၫǖ17ฤ Your number of years in Chinaǖ17 years ࠾ॕૹᅍ৔ᔫฤၫǖ4ৈᏜ Your number of years in Kingfisherǖ4 months

೶୐੸ Joe Lin ፦Ꮵᒊቲᔐପ Director - Operation ഃ၉ጓ৔ᔫฤၫǖ22 ฤ Your number of years in Retailǖ22 years ᒦਪ৔ᔫฤၫǖ13 ฤ Your number of years in Chinaǖ13 years ࠾ॕૹᅍ৔ᔫฤၫǖ3 ฤ Your number of years in Kingfisherǖ3 years

ᐽ೶ Robert Zhang ᓤ᧤ᒦቦᒊቲᔐପ Director – Decoration Center ഃ၉ጓ৔ᔫฤၫǖ7.5ฤ Your number of years in Retailǖ7.5 years ᒦਪ৔ᔫฤၫǖ47ฤ Your number of years in Chinaǖ47 years ࠾ॕૹᅍ৔ᔫฤၫǖ7.5ฤ Your number of years in Kingfisherǖ7.5 years

Q: ิᔢመᓎࡼৈཽᄂ࢛ဵဠඐ?

Your most marked characteristic?

A: ঱቉/ᔝᒅถೆ༓/෹‫ࡴܪ‬ሶă

Q: ิᔢመᓎࡼৈཽᄂ࢛ဵဠඐ?

Your most marked characteristic?

A: ߠ൸૮༽ă

Q: ิᔢመᓎࡼৈཽᄂ࢛ဵဠඐ?

Your most marked characteristic?

A: ࿖᎖ẶᄧLj୻၊‫ތ‬ፊă

Efficient / organized / target oriented.

Q: Ᏼሚဣည૚ᒦฝᔢ༩๽ࡼཽဵၹ?

Who are your heroes in real life?

A: ဥ࢑०·༛‫ݚ‬ႅă

Passion.

Q: Ᏼሚဣည૚ᒦฝᔢ༩๽ࡼཽဵၹ?

Who are your heroes in real life?

A: ஺ጓࡼཽă

Good at listening and accept difference.

Q: Ᏼሚဣည૚ᒦฝᔢ༩๽ࡼཽဵၹ?

Who are your heroes in real life?

A: ‫ڎ‬ൕ·൱య‫ྺڄ‬Lj፞ਪੋ਱ࠅໜཽᇕă

Steve Jobs.

Q: ิࡼᔭᎎූဵဠඐ?

What is your motto?

A: ვਭᓫཇᅲගభถ્ဧฝࡇਭഎཽ൸ፀࡼஉਫ(ࡉࡵĐৎੑđ ᎌဟથ‫ࡵࡉྙݙ‬Đੑđ)ă

The person who commit to his job.

Q: ิࡼᔭᎎූဵဠඐ?

What is your motto?

A: ᄖᓐᔈᓐᑗă

Ms. Ellen MacArthur, British sailing legend.

Q: ิࡼᔭᎎූဵဠඐ?

What is your motto?

A: ੿ࡺᏲᇕǗᔈ༓‫ݙ‬ᇦDŽ߲ᔈĖጵளėDžă

God helps those who help themselves.

Q: ฝ࣪‫ڔڻ‬௙ᒦਪࡼ໐ᆃဵဠඐ?

What are your hopes for B&Q China?

A: ‫ڼ‬ᅙ౛ႼLj஧౐፫ಽă

A gentleman should constantly strike to become strong just like the evolution of the universe; a gentleman should generously cultivate to become tolerant just like the earth bears everything on it DŽQuotation from ĖThe Book of Dž.

Changesė Q: ฝ࣪‫ڔڻ‬௙ᒦਪࡼ໐ᆃဵဠඐ?

What are your hopes for B&Q China?

A: ᔪᒦਪ၅ཐጙᒎࡼଜᓤഃ၉࿜ă No. 1 Home Improvement retailer in China.

Q: ྙਫิᒑถখ‫ܤ‬৛ႊጓᇗࡼጙৈऱෂLjฝᔢሌኡᐋখ‫ܤ‬ဠඐ?

If you could change one thing about the business what would it be?

A: ཽ஧໚፿ă

Chasing perfection you could miss the good (better could be worst than good).

Q: ฝ࣪‫ڔڻ‬௙ᒦਪࡼ໐ᆃဵဠඐ?

What are your hopes for B&Q China?

A: ߅ᆐࡍଜ৛ཱྀࡼှ‫ޝ‬ഌሌࡼଜ௙୐‫ݢ‬ഃ၉࿜ă Be recognized as the leading home improvement retailer.

Q: ྙਫิᒑถখ‫ܤ‬৛ႊጓᇗࡼጙৈऱෂLjฝᔢሌኡᐋখ‫ܤ‬ဠඐ?

If you could change one thing about the business what would it be?

A: ଼છഗ߈Lj݀ဧৎࣶᏋ৔૩૵ᄾྜྷ৔ᔫă Less complex procedures and more involved / engaged employees at all levels in our business development.

Turn around the business and make profit.

Q: ྙਫิᒑถখ‫ܤ‬৛ႊጓᇗࡼጙৈऱෂLjฝᔢሌኡᐋখ‫ܤ‬ဠඐ?

If you could change one thing about the business what would it be?

A: ࿸࿽ࠀ࢐Ăཽ࠭ܰࡼ୯ࣞఠ൅ᆰᄌă Put yourself in other one's shoes.

Right people in right position.

3

৛ႊቤᆫ Talking Business

ଜᓤᏭᒔĖ‫ڔ‬௙ėෂီ A New Decoration Magazine <An Ju>

Ⴐ

཭ࡍ‫ࡼڳࡍڳ‬ፖᔇᆁᅪઔLj੒ॅဟମᎧቦೆLjࡣဵ‫ݙ‬࿩ጓᓍᏴᓤኀ

঍ࣶ‫ݨ‬Ljᆐᎌଜᓤኊཇࡼሿॅᑗᄋ৙ॕ঍ࡼኡᐋĂᓜጓࡼ୐ፇLj݀‫ۑ‬ᓐ໋ᄰࡍ

৔߈ਭઁથဵঢშഔᎌ‫ݙ‬࿩ལ੄ƽᏴᇼஂ࿸ଐ࿟ఠ൅‫ݙ‬ᒲLjᏴ‫ݢ‬೯

ᒰᎌ቉૩ಝଜᓤ૥߻ᒀဤLjభᆣଜᓤጙᔙ‫ࡼࣗܘ‬ଜ௙‫࢜ۦ‬ăĖ‫ڔ‬௙ėܰ‫ݿ‬၅໐

ࡼኡ৪࿟‫ݙۻ‬೜୐‫ݢ‬࿜ጲࠨߠੑLjຎࡵࡼဗ৔ࣩᄽ৔ି೯ččᓤኀ

๡खၫ೟ᆐ60ᅺ॑LjᏴ‫ڔڻ‬௙ཝਪჅᎌඡࢢ࣒భጲ૝ࡻ඾ॅᐓᏞăᎅ᎖ၫ೟ᎌ

౩૟‫ݙ߲ށ‬གLjଜᓤ፿ઓ‫ݙ‬ணबซǖྙੜถཱུᓤኀ༵႕঵ࢾ‫ݙ‬ഔጣ੄Ǜ ধধ൰೫ቤळࡼዮቃ஋ጐ‫߲ࡉܭ‬೫ਓࡍᓤኀቤཽࡼቦဉLjĐჷ஧ᆸჅᎌࡼ ૩ነଝ࿟ঊෲࡼᑽߒLj‫࠯ݣ‬೫၅ঈ൰೫ळăᆸ࣪ᔈ଄ቃᇃࡼᓤኀ଎Ꭴ੿ᆃăࡣ ဵᎅ᎖࣪ଜᓤ‫ݙ‬ვ೫ஊLjऎᅪෂࡼᓤኀ৛ႊ᎒᎟ച૘ᏭLjჅጲቤळᓤኀᆸߕ ߕ඗তࣅ৔ăࡩ཭ᔫᆐ‫ݩ‬หࡼᆸጐᎌ൰ጙቋଜ௙ᏭᒔLjጐᏴᆀ࿟ ႝჃጙቋሤਈࡼቧᇦLjࡣဵᏭᒔᆁᆁଥৃ‫ऺݙ‬Ljࣅ ‫ࣅݙ‬௓ੑଂလ్༂Ljऎ༦୷ࣶࡼဵࠎፀ ࡝ອࡼ஑࿬Lj‫ཱུޟޟ‬ᆸహᎌ ሯजLjࡣ྆཭‫ݙ‬

ሢLjĖ‫ڔ‬௙ėጙෂီLj૾૝ࡻሿॅᑗࡼᑱሤᓫຍƽ ‫ڔڻ‬௙Ė‫ڔ‬௙ėܰ‫ݿ‬ดྏॊᆐ໕ࡍ࡝ᏄLjॊܰဵဟ࿠༄ዘĂଜ௙ቢ࿝Ă௙ ଜ ज़

ၺĂኡ‫ݢ‬ᒎࡴĂᄂྻ਌ಯĂᄂྻॲᇗਜ਼ଜᓤಯ‫ݤ‬ăĐဟ࿠༄ ዘđஊࣗᔢቤଜ௙ޭഗཋဴLj୓ᔢ༄ዘࡼޭഗᓾ኶ࡒࡵิ ࿽‫ܟ‬Ljᓐิ༵႕ᓰཀྵ࢐‫ڳ‬ᆻଜ௙ज़࿠൴݉Ljཱུิࡼଜᓤ፼ Ꮠጐ‫્ݙ‬outƽĐଜ௙ቢ࿝đᐱာᒀ෗࿸ଐနࡼࡻፀᒄ ᔫLjᑞဣࡼ‫ښ‬ಿᅄຢਜ਼ᒮ࢛ࡼᆪᔊ஑࿬ᆐሿॅᑗᄋ৙ᔢ ᒇ਋ࡼ‫ݬ‬ఠăĐ௙ଜज़ၺđஉ੝ᒦਪᄂྻLj୓ᒦਪज़ ၺᒄႁᎧሚࡔ၀ด࿸ଐ஠ቲᎌ૦ࡼஉ੝Ljࡉ߅௙Ⴥࡼ

ᒀ࠭ੜྜྷ၄Lj

ᑳᄏਜ਼ቕăĐኡ‫ݢ‬ᒎࡴđLj‫۾‬ᓹĐ‫ڔ‬ཝĂ୉ఙĂஂ

ᆀ࿟ࡼቧᇦ᎒

ถđࡼᏇᐌLjᆐሿॅᑗᄋ৙ᓜጓࡼଜᓤኡ‫ݢ‬ཝ৕

ᑞଣซ‫ܦ‬Ljལ

൒Ljᑣ࣪ሿॅᑗࡼ௥ᄏኊཇLj‫ڔڻ‬௙ࡼଜᓤᓜ

चᓜጓቶਜ਼ཚ

ଜĐ‫ڔ‬௙ሌညđᆐิᄋ৙ᓜጓ୐ፇLj݀ߋፀᅎ

ᆆቶLjᑚᓹဣཱུ

ୀᏴ‫ڔڻ‬௙ེሾࡼൊྻଜᓤ‫ޘ‬ອăĐᄂྻ਌

ᆸबߪ೫ăđ Ᏼਔ‫ڔڻ‬௙࿜

ಯđĂĐᄂྻॲᇗđਜ਼Đଜᓤಯ‫ݤ‬đᆐሿॅ ᑗ஑࿬‫ڔڻ‬௙ᓜጓࡼဗ৔਌ಯĂ௜‫ݝ‬ଜᓤॲ

ࢢဟLjዮቃ஋๔཭ఘ

ᇗਜ਼ଜᓤॊ໐ঈ౒ࡼಯ‫ݤ‬ቤऱါLjᄻ߫ର

ࡵ඾ॅᐓᏞࡼĖ‫ڔ‬

৻ఱઓࡼ୿ᄇኊཇă၅໐Ė‫ڔ‬௙ėܰ‫ݿ‬થ

௙ėLj‫ݙ‬ணߪ඘ၔᐱLj

ᄂܰএ࿟‫ڔڻ‬௙ᏴᑚৈĐᇋNJጙđ໐ମ

डᏞࡼᄴဟቈྏጐᏘ࿟

ᆐ၅ࠨᒙጓࡼฤ༵ሿॅᑗਜ਼খ࿖ቯ፿ઓ

೓๫Lj჉ቢᇶྦౕ࢐

ࣶ࿽ࢾᒜࡼଜᓤᄁ‫ݫ‬૚ࣅă஀ᒏᒗᑚ

ႁǖĐვੑ೫Ljᑚ‫۾‬඾ॅ

ৈᇋᏜᒦኮLjᎌள଍ቯLjၔးቯૺ੎

ࡼĖ‫ڔ‬௙ė၄‫ݿ‬ᎅଜᓤᓜጓ

ખቯྯಢᄁ‫ݫ‬৙ሿॅᑗኡᐋLjభᆣ

ཽᏋ‫ݽ‬ચLjดྏॕ঍༦ဣ፿Lj ᆐଜᓤ৉ણஂᄋ৙೫ᓜጓࡼᒎ ࡴLjᆸሚᏴᎌቧቦఎဪᆸࡼቤ ଜᓤኀଐચ೫ăđ 5ᏜLj‫ڔڻ‬௙ᓤ᧤ᒦቦਜ਼ှ‫ޝ‬ ‫ݝ‬ೊẇᅎ߲ෂሶሿॅᑗࡼĖ‫ڔ‬ ௙ėLjᑚဵ࢒ጙ‫۾‬ᎅᓜጓ࠭ጓཽᏋ‫ݽ‬ ચࡼଜᓤܰ‫ݿ‬ăᑚ‫۾‬ଜᓤቤߤૹဟ࿠ Ꭷဣ፿᎖ጙ࿽Ljज़ৃ༹ቤ଼ᏖLjดྏॕ

4

ިᒋᎁૉLj‫ࡇྏݙ‬ਭƽ ሯገ༵႕ဣሚ‫ڔ‬௙ඪሯǛሯ ገཱུଜᓤ‫ݙࡻܤ‬ᏳซǛĖ‫ڔ‬௙ė ્৊ิᔢੑࡼࡊ‫ښ‬Lj୓ଜᓤᑚ ୈซူᘇျࡻ଼࡝ĂညࣅĂ ጵࣄăฝဵ‫ဵݙ‬ጐቦࣅ೫ ฒǛ

৛ႊቤᆫ Talking Business

ᓤ᧤ᒦቦখুጓᇗෝါ Decoration Center Business Model Transformation

ᆐ

஠ጙ‫ݛ‬ᄋဍጓᇗ‫ࡼݝ‬ᑳᄏ૲቉Ljᄰਭጓ

ተ߅ᅍࣩࡼ೜ቶீᑱਜ਼ဣሚᏋ৔ৈཽৎ঱ࡼᄋ߅၃

ᇗ‫ݝ‬࿸ଐန๻৪‫ݢ‬೯Ljጓᇗᔈ࿽ᓍࡴሾ

ྜྷăጓᇗෝါࡼখ஠થ୓ᎌᓐ᎖৛ႊĐ৻ఱሿॅ॑

၉ᄋ঱৻ఱ൸ፀࣞLj݀ጲࠥ࠳஠࿜ࢢᎁ

ऄđࡼᄋဍĊᄰਭ࿸ଐနॲᇗਭ߈ᒦĐ‫ݢ‬೯๻৪đਖ਼

ᒠ࿜ອࡼᅎਓਜ਼ሾ၉Ljᄋ঱‫ڔڻ‬௙ອ๞ගᎺࣞLj৞

ቦણஂࡼᐐଝLjᓆ‫ݛ‬ᄋ঱ඛᆡ໽Ꮦ৻ఱࡼ‫ݢ‬೯

ৼቲጓഌሌ࢐ᆡLjᄰਭ༄໐Tࢢጓᇗෝါࡼ၂࢛Lj݀

ATVă

Ᏼ၂࢛ෝါ࿟ଝጲኀᑳă

ᏴࠥጓᇗෝါࡼখুᒦLjᔢᒮገࡼᒊቲણஂ௓

ጓᇗෝါࡼখ஠୓ᎌᓐ᎖৻ఱ൸ፀࣞࡼᄋဍLj

ဵĐ࿸ଐန๻৪‫ݢ‬೯Ljဗ৔ࣩ‫ޠ‬቏ᓐ๻৪đă‫ڔڻ‬

࿸ଐန৔ᔫ೟ࡼᒮቤਖ਼ࢾૺሤ࣪።ࡼॲᇗดྏ৊Ꭴ

௙ࡼ࿸ଐနLjဵ଒ገᎌᓜጓ࿸ଐถೆ᎒ᎌॕ঍‫ޘ‬ອ

ීཀྵLj࿸ଐန๻৪‫ݢ‬೯ॲᇗࡼዓᐱLjᓆ‫୐ݛ‬ೂගᎺ

ᒀဤਜ਼ည૚ளዩࡼଜ௙৻ᆰăᏴᑳৈဗ৔ਭ߈ᒦো

ࣞLjฅᒗ৻ఱࡼᒨߋࣞăጓᇗෝါࡼখ஠ጐ୓ᎌᓐ

௣ဗ৔஠ࣞ݀உ੝ဣଔኊཇLjߠॊಽ፿‫ڔڻ‬௙ሚᎌ

᎖Ꮛ৔൸ፀࣞࡼᄋဍĊᄰਭ፲஘ᄏᒜࡼখ‫ܤ‬Ljᓆ‫ݛ‬

ࡼ‫ޘ‬ອஉ৩ᎁဴLjᏴ‫ݙ‬ᄴࡼဗ৔୿ࣤ୓৉ಢ‫ޘ‬ອॊ

ಢᔝ੝Ljሶఱઓᅎୀ݀๻ᄴ৪൰Lj‫ݙ‬൙ဵ඾ॅ࿸ଐ થဵ၃ॅ࿸ଐLj๻ኡૺ๻৪ဵ࿸ଐနᑣ࣪ඛᆡ໽Ꮦ ఱઓᏴॲᇗਭ߈ᒦ‫ܘ‬ኍገᔪࡵࡼਈ୆ࣅᔫă

ॲᇗஂ࢛ਜ਼ดྏǖ ሲ෹ ࿟ඡ‫ހ‬೟୿ࣤ

߱‫ݛ‬ऱ‫ښ‬࿸ଐ୿ࣤ

ऱ‫ښ‬౫߱୿ࣤ ጙࠨ๻ኡ

඾ॅॲᇗ

ৈቶછॲᇗ

VIPॲᇗ

ᔄᇼ‫ހ‬೟ळᇃߛࡁDŽຳෂߛࡁĂ೚঱Ă‫ށ‬঱Ă਌ࡸĂඡࠊߛࡁࢀDž

ดྏ

Ĭ

Ĭ

Ĭ

೫ஊఱઓኊཇLjਜ਼ఱઓᔪ߱‫ࡼݛ‬࿸ଐፀሶ৥ᄰLj݀Ꮦࢾ߱‫ݛ‬ఘऱ‫ښ‬ဟମă

Ĭ

Ĭ

Ĭ

߱‫ݛ‬ຳෂऱ‫ښ‬DŽຳĂೂDž

Ĭ

Ĭ

Ĭ

ਜ਼ఱઓ߱ࠨ৥ᄰ࿸ଐऱ‫ښ‬Ljᄧནఱઓኀখፀ୅

Ĭ

Ĭ

Ĭ

ኀখ࿸ଐऱ‫ښ‬

Ĭ

Ĭ

Ĭ

Ᏻࠨਜ਼ఱઓ৥ᄰLjཀྵཱྀኀখऱ‫ښ‬

Ĭ

Ĭ

Ĭ

ᅲ߅ᑳᄁဗ৔ᅄᅲ߅౫߱࿸ଐDŽ቉ਫᅄ2ᐽDž

ā

Ĭ

Ĭ

࿸ଐ્ဃDŽ୓࿸ଐষୣᎅጓᇗளಯ૞၅ᇳဃਖ਼Lj໽ᔊཀྵཱྀDž

Ĭ

Ĭ

Ĭ

๻ᄴఱઓᏴ‫ڔڻ‬௙࿜‫ޝ‬ดኡᐋᓤኀჅኊ‫ݢ‬೯DŽ࢐‫ࠣ\ۇ‬ᓝ\ᆦᎻ\߳ਡ\࢟໭\ඡ\ྛୢ໗ࢀDžૺ༄໐ᄂອኡᐋDŽహ ࢯ\ვዴถེၺ໭\ுၺᇹᄻ\࢐็Dž

Ĭ

Ĭ

Ĭ

ᎧఱઓளಯᎾႯୣ୻

Ĭ

Ĭ

Ĭ

ࢯᑳᎾႯᄴဟো௣ఱઓገཇࢯᑳ࿸ଐ

Ĭ

Ĭ

Ĭ

ᅄᒓጤୣ

ጤୣཝᄁᅄᒓLj೟ळ଑ഺLjኡ೯࡝ࢀLj࿸ଐနআ፝ᅄᒓᆪୈ݀‫ێ‬ಯᅄᒓ໽ᔊ

Ĭ

Ĭ

Ĭ

ด‫ݝ‬ୣ࢏

࿸ଐနĂဗ৔ࣩ‫ޠ‬Ă৔߈਌ಯᏋৢᄴ஠ቲด‫ݝ‬ୣ࢏

Ĭ

Ĭ

Ĭ

ሚ‫ޝ‬ୣ࢏

࿸ଐနĂఱઓĂဗ৔ࣩ‫ޠ‬Ă৔߈਌ಯᏋৢᄴሚ‫ޝ‬ୣ࢏Lj݀໽ၞሤਈ‫࡝ܭ‬

Ĭ

Ĭ

Ĭ

ᓍገ‫ݢ‬೯ࢢด๻ᄴኡ৪ఎ࡝DŽఎ࡝ᎅ࿜‫ཽޝ‬ᏋঌᐊDžLj‫ݢ‬೯۞౪:࢐‫ࠣ\ۇ‬ᓝ\ᆦᎻ\߳ਡ\࢟໭\ඡ\ྛୢ໗ࢀ‫ݢ‬ ೯

Ĭ

Ĭ

Ĭ

Ĭ

Ĭ

Ĭ

ᎾႯୣ୻

‫ݢ‬೯๻৪ఎ࡝

औࠨ࿾ࣞ๻ኡLj๻৪ ဗ৔ਭ߈ᒦࢢด࢒औࠨ๻ኡᄂອૺ‫ݝ‬ॊ‫ݢ‬೯‫ܤ‬ৎ૞ᏳࠨཀྵཱྀLj๻৪‫ݢ‬೯۞౪:༑ᒓLjࠊ೑Ljጤඡጠඍମࢀ‫ݢ‬೯ ೝࠨሚ‫ޝ‬ৌᔍLjॊܰᆐሚ‫ޝ‬ୣ࢏1ࠨLj෸৔ୣ࢏૞૦ࣅ1ࠨ;

Ĭ

৔࢐ሚ‫ޝ‬ৌᔍDŽဗ ႐ࠨሚ‫ޝ‬ৌᔍॊܰᆐሚ‫ޝ‬ୣ࢏1ࠨLj෸৔/ᅧ৔஠‫ઁޝ‬DŽ࣪ሚ‫ޝ‬෸ᔫૺሚ‫ߴޝ‬ᆦࠣᓝໂᄣࡼᒎࡴDž1ࠨLjᎉ໗৔஠ ৔ਭ߈ᒦ࿶ૺࡼऔ ‫ޝ‬༄1ࠨLjఆ৔ዩ၃༄1ࠨǗ ࠨ࿸ଐૺৌᔍDž ങࠨሚ‫ޝ‬ৌᔍॊܰᆐǖሚ‫ޝ‬ୣ࢏1ࠨLjၺ࢟ዩ၃༄1ࠨLj෸৔ૺᅧ৔஠‫ઁޝ‬1ࠨLjᎉ໗৔஠‫ޝ‬༄1ࠨLjఆ৔ዩ၃༄ 1ࠨLj૦ࣅ1ࠨǗ ᑳᄏଜ௙๼ြ ࿸ଐန଀ܰ

ᄋ৙ઁ໐ᑳᄏଜ௙ྟᓤ๼ြDŽଜ௙Ăࡾ௥ĂြອDžǗ๻ᄴࢢᅪኡ৪1-2ࠨDŽ‫ݝ‬ॊࢢด་ལࡼ࿜ອDž ᄋ৙ઁ໐ᑳᄏଜ௙ྟᓤ๼ြDŽଜ௙Ăࡾ௥ĂြອDžǗ๻ᄴࢢᅪኡ৪3ࠨDŽ‫ݝ‬ॊࢢด་ལࡼ࿜ອDž

Ĭ Ĭ ā

Ĭ

ā

঱଀࿸ଐန

၅ᇳ࿸ଐန

ā ᓍߒ࿸ଐန

Ĭ

5

৛ႊቤᆫ Talking Business

KITS ᒦਪቤᔝᒅଦ৩ተ߅ KITS China New Organization Structure

ᆐ

೫း።‫ڔڻ‬௙ጓᇗෝါࡼ౐Ⴅᓞ‫ܤ‬Lj KITSᒦਪኡᐋ೫Ᏼ2009ฤฤ

ဵजਪᆪ੎ࡍᒯ൫‫܊‬ሆࡼྯୋఱกዹLjஜමᅍஉLjઑሤ४ߒLjৢᄴॐ࣍Ljᆐ೫

෣Ljࢯᑳ೫ᔝᒅଦ৩Ljተ߅೫ቤࡼᑽߒෝါăDŽ୅ᅄ1Džቤᔝ୐ࡼ

ጙᒘࡼ෹‫ݙܪ‬ቚไೆă

ྯৈᅍࣩࡼ෗߂ॊܰᆐĐThinkđĐBuildđĐRunđăჇඣ௓ੑ‫܈‬

ሆෂᆸ௓ᆐࡍଜ଼࡝஑࿬ጙሆᑚྯৈᅍࣩă

Đ Think đᅍࣩLjঌᐊྀࡼडፉਉă Ⴧඣဵᒇ୻ෂ࣪ጓᇗ‫ܤ‬છࡼᅍࣩLjᓖᒮ৥ᄰਜ਼ୣഗLjჇඣ୓ጓᇗኊཇਜ਼ሯजडፉઁLjᓞછᆐITᇹᄻࡼ ൝૷ă௣ᆸඣჅᒀLjጓᇗዛᒦࡼီஏਜ਼ITီஏဵ஀཭‫ݙ‬ᄴࡼăDŽ୅ᅄ2Džጓᇗഉ૚ࣶ‫ܤ‬Ljྻ‫ہݨ‬ᲟLjITਖ ਖ௞௞Ljᓖᒮ൝૷ăกඐྙੜ୓ೝৈ‫ݙ‬ᄴࡼီஏ஠ቲᇄॠሒ୻ฒǛᑚ௓ኊገĐThinkđᅍࣩࡼ߅Ꮛඣኧ્ ፿ೝᒬĐࡍฎđ஠ቲႈᆒLjᔫᆐITࡼ߅ᏋLj࿾ྜྷጓᇗLj೫ஊጓᇗࡼ‫ܤ‬છLj࣪ጓᇗࡼ‫ܤ‬છ৊Ꭴᑵཀྵࡼ୐ፇLj ࣪ጓᇗኊཇᏴITᇹᄻࡼဣဗ৊Ꭴᑵཀྵࡼ፛ࡴăᔐऎዔᒄĐThinkđᅍࣩဵጙᔭೌ୻ጓᇗਜ਼ITࡼ༙೚ăश। Ėྯୋఱėᒦࡼದஸ޽ᓹࡼ‫ڄ‬ᅘႅLjჇဵᅍࣩࡼഉ૖ਜ਼ᒎ፛ă

ᅄ1

Đ Build đᅍࣩLjቦഉ၄༝ࡼ৔߈နă Ⴧඣဵঌᐊᆐጓᇗ‫ݝ‬ඡఎखቤ።፿ਜ਼ቤॲᇗࡼᅍࣩLjჇඣ‫ࡣݙ‬ኊገཱྀᑞঌᐊ࢐ ఎख߲ጓᇗ‫ݝ‬ඡኊገࡼቤ‫ޘ‬ອLjથኊገࢯ‫އ‬LjዐखLjᒜᐆLjည‫ޘ‬Lj۞౪‫ݬ‬Ꭷ‫ݝ‬ॊઁ ໐ࡼཽᏋ๸ኵࢀࢀăჇඣ௓ሷጙᔭ৔‫ޣ‬ăჇඣ‫ܘ‬ኍۣᑺఎखည‫ࡼ߲ޘ‬Đ‫ޘ‬ອđLjĐॲ ᇗđถ৫൸ᔗ፿ઓࡼጓᇗገཇLjऎ༦ۣᑺᑚቋĐ‫ޘ‬ອđĐॲᇗđᏴᆚ౶ࡼጙࣤဟମ ด঱቉Ljభ፿ăᔢੑLjથገۣᑺᑚቋĐ‫ޘ‬ອđĐॲᇗđࡼభዓᐱቶăश।Ėྯୋఱė ᒦᔗᒝࣶ෫Ă‫ݣ‬ႈഉැࡼ‫ڄ‬౯ඳႅă

ᅄ2

Đ Run đᅍࣩLjபபጓጓࡼ၉ઁॲᇗă Đ‫ޘ‬ອđਜ਼Đॲᇗđ‫ۻ‬ည‫߲ޘ‬౶೫Lj௓‫ܘ‬ኍገᎌཽ቏ᓐᆒઐਜ਼ᑽߒăᆸඣࡼĐRunđᅍࣩ௓ဵᑚዹࡼ ᅍࣩLjჇඣ‫ܘ‬ኍሯఱઓჅሯLjซఱઓჅซLjཱྀᑞᔄᇼࡼᅲ߅፿ઓᄋୣ࿟౶ࡼඛጙৈᆰᄌਜ਼ገཇLjᔄᇼ଑ ഺLjॊᇜĐ‫ޘ‬ອđਜ਼ĐॲᇗđᏴ྇‫ޟ‬Ꮵቲᒦ‫ޘ‬ညࡼᆰᄌLjᑳಯઁᄋୣ৊ᆸඣࡼఎखᅍࣩLjᔪ‫ޘ‬ອኀᑵLjစ ᒗᏳଝ৔ăჇඣ‫ݙ‬ஞኊገẶᄧ୻၊፿ઓᄋ߲ࡼᆰᄌLjથገᔓ߲བྷᓍࣅषᆰLjॊᇜLjखሚ፿ઓࡼᆰᄌLjᄋ༄ ஊ௼Ljऴᒏᆚ౶ᆰᄌࡼखည࣪ጓᇗ‫ޘ‬ည‫ݙ‬೜፬ሰăश।Ėྯୋఱėᒦᒊቲถೆ༓ࡼ݆ऑࣶႅăဵᅍࣩࡼᒦ ଫೆ೟ă

ᅄ3

6

ᑚ௓ဵᆸඣࡼቤITᅍࣩLjᆸᆐཽ​ཽLjཽ​ཽᆐᆸăጙ༤࣒ဵᆐ೫ཱུ৉ᅍࣩ঱቉ஜම቏ᔫLj࠭ऎᆐ‫ڔڻ‬௙ ᄋ৙ᑞᑵࡼጲĐጓᇗᆐࡴሶđࡼᎁᒠॲᇗă

ખฉࢢᔐኵ೗፦

ፇᄌဵኊገ৉ࢢᅎୀᎁኅࡼሾ၉Ꮛ৔౶ྀ࡛ሾ၉ᒎ ࡴࡼ৔ᔫLjᑵྙLindaᏴఎဪᄀ൙ဟ୚ࡼก௪જLjᇧ

SGM Camp in South Region ખฉཌᎮࢢᔐᅍࣩ ኏ᯭ

ᆃጲࠅĂ‫ۑ‬Ăࡒࡼऱါআᒜ߲‫ڔڻ‬௙ࡼৎࣶࡼᎁኅ ሾ၉ཽᏋăᑚጙሯजࡻࡵ೫ࢢᔐඣࡼጙᒘཱྀᄴLjो ोᄋ߲୐ፇLj໐ࡗকሲ෹ถ஧౐ဣဗLjࡌᐆ߲ৎࣶ ‫ڔڻ‬௙ᎁኅࡼሾ၉ᅍࣩLjᄋဍ࿜ࢢሾ၉ጓ૲ă

Joe Lin ࡼఎ‫ޝ‬ፇᄌĊĖ 2010 ፦Ꮵཽ‫ݣ‬

ጲ

CTSဵ಼౶ࢢᔐᔢᆐਈᓖࡼ፦ᏥKPIᒎ‫ܪ‬ᒄጙLj

਌ಯଐચėᆐఎຠLjખฉཌᎮ 2010 ࢢ

ྙੜۣᑺCTSࡼ੝ಯቶဵߠॊಽ፿࿜ࢢཽೆᓾᏎࡼ

ᔐኵ೗፦ᑵါ౯ఎ೫ᢁ෵ăᆐ೫ৎੑࡼ

ጙৈᒮገ‫ܪ‬ᒔăᏴᔄᇼॊᇜᒄሆᆸඣ‫ݙ‬ซखሚ࿜ࢢ

ᄋဍ࿜ࢢᔐளಯࢢෂ਌ಯଆถLjᔐ‫ݝ‬ᄂ࢐ᔝᒅ೫

๝‫ۂ‬ऱෂᎌᓹීመࡼ঱ࢅख़ဟཽࣤᏋປ๼ᆰᄌăᏴ

ᑚࠨܰఎညෂࡼവዝ૚ࣅăক૚ࣅ࿶ૺ႐ሲਈ୆

വዝࡼᔢઁጙৈፇᄌᄀ൙ણஂLjᔐ‫ཽݝ‬ೆᓾᏎளಯ

ፇᄌĊ2010፦Ꮵཽ‫ݣ‬਌ಯଐચĂ5‫ݛ‬ᒾĖજၣૹė

Elisa Chenਜ਼፦ᏥளಯHeinz Xu৊ࢢᔐඣ஠ቲ೫ྙੜ

ኧᇴĂሾ၉ถ၄๸ዸĂཽᏋ๼ᒙऱ‫ښ‬ă‫ݬ‬Ꭷኧᇴ

༝፿೹ဟ৔ஊ௼঱ख़ဟཽࣤᏋ࿟ব‫ݙ‬ᔗਜ਼ࢅख़ဟࣤ

ࡼࢢᔐኊገᏴጙᄖࡼဟମಱᄰਭᄀ൙ĂॊሱĂኧ

ཽᏋ࿟বਭࣶࡼऱजLj݀Ᏼ๸ኵᒦࠃ‫ރ‬೫ᔐ‫ݝ‬ᒜᔫ

ᇴĂ၁ຫ਋෠Ă೗ᇴࢀࣶᆒᒀဤ࿶ྜྷऱါᐾᆻ႐

ࡼ๝‫ۂ‬Video਋෠ă๸ኵஉၦઁᆐ೫৞ৼࡍଜࡼኧᇴ

ৈፇᄌࡼดྏLj݀Ᏼ࿜ࢢ਌ಯਭ߈ᒦଝጲᏥ፿ă

቉ਫLjࢢᔐඣॊᆐ႐ᔝLjඛᔝᄋ৙ጙგ࢟ฎLjጙᄁ

ྙੜᄋဍ፦Ꮵཽ‫ࡼݣ‬భߒኚखᐱᏴ2010፦Ꮵཽ

ෝผၫ௣Lj஠ቲሚ‫ޝ‬๝‫܈ࡍۂ‬ສăளਭஜᐽ૮ೲࡼ

‫ݣ‬਌ಯଐચᑚጙፇᄌᒦࡻࡵ೫ཝෂࡼॊᇜăJoe Linॊ

ᄀ൙ਜ਼ෝผ๝‫ۂ‬ᒄઁLj࢒ጙ෗‫ޘ‬ည೫ƽᏴჇඣዳፅ ᓹဒಽቈྏࡼᄴဟLjೝᆡ๸ኵ಑နॊሱ೫ᄴጙᄁෝ ผၫ௣ሆ୚နறቦዐ௅ࡼ๝‫ڔۂ‬๝Ljஉਫி཭‫࢒܈‬ ጙ෗ஂဏ60ৈ৔ဟƽሚ‫ޝ‬ኧᏋ࣒ख߲೫᠙᠙ࡼঢშ ሱ೫2010ฤࣞ࿜ࢢࢢᔐࡼீᑱ๝෗ଐચૺሤ።ࡼख

ဉLjఘ౶੝ಯࡼ๝‫ۂ‬ਜ਼঱቉ࡼಽ፿೹ဟ৔ဵభጲࡍ

ᐱቶ๸ኵऱ‫ښ‬ăࢢᔐඣᄰਭᄀ൙ᄋ߲೫‫ݙ‬࿩୐࿸ቶ

७ଢ଼ࢅཽೆ߅‫ࡼ۾‬ᔢ౐அऱါăࡩ཭Ljገࡉࡵᑚዹ

ፇ‫ښ‬Ljࡍଜो​ो‫ܭ‬ာཽ‫಼ࡼݣ‬೗ኊገᄰਭீᑱ౶ᄏ

ࡼ෹‫ܪ‬ጐኊገࡍଜ‫ݙ‬ቚࡼไೆă

ሚLjྙੜᏴ૮ೲࡼீᑱᒦᅙ፭ऎ߲Ljᐌኊገৈཽࡼ ไೆਜ਼೜ੑࡼ๸ኵᄏᇹᑽߒă

ᆐ໐ጙᄖࡼࢢᔐኵ೗፦Ᏼॕ঍ࣶ‫ࡼݨ‬ኧᇴ૚ࣅ ᒦ‫ݙ‬ᒀ‫ݙ‬௻࢐௓஠ྜྷ೫ᆘဉLjኧᏋඣो​ोनౣኵ೗

ளਭጙৈቃဟࡼ2010፦Ꮵཽ‫ݣ‬਌ಯଐચᄀ൙ᒄ

፦ࡼ࿸ଐऻ‫ޟ‬పኧLj‫ڳ‬ఘ႒ుᐉࡼፇᄌᄀ൙ዝછᆐ

ઁLjખฉཌ๸ኵ৻ᆰMaxࡒഌࡍଜ஠ቲ೫࢒औৈፇ

ࣶᒬዐᄀ૚ࣅऱါሤஉ੝ࡼኧᇴऱါLjཱུ‫ݬ‬Ꭷᑗ࿾

ᄌ5‫ݛ‬ᒾĖજၣૹėࡼኧᇴăᔝᒅखᐱ‫ݝ‬Ᏼ2009ฤ

రᐾᆻሤਈቧᇦăᎅࠥኧᏋඣৎ໐ࡗࠥಢኧᇴ૚ࣅ

9Ꮬఎဪ୓Ėሾ၉ॲᇗᇋ‫ݝ‬ཎėల߈஠ቲ೫ཝቤࡼখ

ถ৫ተ߅ጙᒬෝါLjᏴ୓౶ࡼ৔ᔫᒦถ৫ৎࣶࡼ‫ݬ‬

‫ۈ‬Lj݀༦‫ݧ‬፿ཱྀᑺ୚န஠ቲ၈లࡼተါ৊Ⴥᎌࡼ࿜

ᎧLjࡉࡵኧጲᒘ፿Ljᄋဍ৔ᔫ቉ൈࡼ෹ࡼă

ࢢሾ၉ཽᏋ஠ቲ೫๸ኵăᆐ೫஠ጙ‫ݛ‬ᄋဍĖሾ၉ॲ ᇗᇋ‫ݝ‬ཎėల߈ࡼ቉ਫLjஙฤฤ߱Ljᔝᒅखᐱ‫ݝ‬ᄰ ਭषტཝਪྯࡍཌᎮᎁኅ࠳ሾᏋࡼሾ၉ளዩLjᒜᔫ ೫Ėሾ၉ॲᇗᇋ‫ݝ‬ཎėࡼሾ၉જၣኧᇴ၄‫ݿ‬ăஙฤ 7Ꮬ31྇༄Lj 6ৈSWASࡼሾ၉Ꮛ৔୓્୻၊Ėજၣ ૹėࡼ๸ኵਜ਼ఠਖ਼ăፐࠥ​ࠥࠨࢢᔐኵ೗፦࿸ଐ೫ࢢ ᔐĖજၣૹė၄‫ݿ‬ኧᇴણஂLj਋෠જၣᏥ፿DVDLj ጲ໐ࢢᔐᏴઁ໐࿜ࢢ਌ಯᒦభጲৎੑࡼ਋‫ފ‬Ꭷॺࡴ ሾ၉৻ᆰࡼሾ၉ଆถăలჭ࿟ࢢᔐඣ૩૵‫ݬ‬ᎧLj፷ ᏘखዔLj࣪જၣૹࡼดྏ৊Ꭴ೫ᎌ቉ࡼ‫ߠݗ‬Lj፝ᑺ ೫ก௪಑જĊ୒ဵ಑ࡼ౳‫ڃ‬ƽ ቩቩᒄ૜Ljభጲ೧ᏇĊĊᔝᒅखᐱளಯLindaጲ ᑚ௪જࡒഌᓹኧᏋඣఎဪ೫࢒ྯৈፇᄌࡼᄀ൙ăক

7

༇ტቃཌఎख୻࡝ Effective BP Promotion in WX Xinqu Store ᇄᇣቤཌࢢቃཌఎख ഻᢫

ᐏ

ዹ‫ݣ‬ถࣶ୻࡝ǛᓜጓऱෂࡼᒀဤဵᏗ

୻ሆ౶৥ᄰ୓્ऻ‫ྏޟ‬ጵă

ࣶᏗੑLjኧ಼ਜ਼৔ᔫளዩ࣒ဵᇢ፛ఱ

ᏳᑗLjገ೫ஊఱઓࡼፀᅄăఱઓॊᆐଂᒬLjᎌ

ઓࡼᒮገፐႤăᆸጙ‫ۅ‬ጞణጲሆଂ

ࡼᎌ༂Lj‫ݙ‬Ᏼઃࣶઔ༂Lj೫ஊᑚ࢛భጲఘᒮᏴ࿸ଐĂ

࢛ă

቉ਫĂज़ৃऱෂࡼ৥ᄰLj‫ݙ‬ገᄋᓤኀᎾႯࡼူă࿸

ো௣ሚ‫ޝ‬ሮᇼࡼၤႁᓤኀઁࡼಽ‫ܗ‬Ljಽ‫ࣶܘݙ‬

ଐज़ৃጙ‫ۅ‬ᆐ੎ખĂ঍ਣăᎌࡼᎌ༂Ljࡣ‫ݙ‬ሯࣶઔ

ႁLjᎌಽઔ༂੪ᒋă‫཭ࡩܗ‬ገஊ௼ࡼLjஊ௼ဵገઔ

༂Lj࣪ࠥభጲ଼࠭Ꮦ࿸ଐज़ৃྜྷ၄Ljးࡩଢ଼ࢅᎾႯLj

༂ࡼăఱઓᔈ཭્ᔪੑઔ༂ࡼቦಯᓰ۸ă

ࡣ࿸ଐથဵ၅ገఠ൅ࡼăᎌࡼ‫ဵݙ‬੪ᎌ༂Ljࡣ᎒ሯ

ᄐఱઓࡌႯLjࣶ൜೰ጙቋฝၚᇨࡼ‫ݢ‬೯Ă৔ጳ

ᓤ߲ੑࡼ࿸ଐ቉ਫLj࣪ࠥᒬ༽ౚገ࿸ଐĂᎾႯ໡ᄿ

ਜ਼ᎾႯLjᔐᎌጙ౒ဵး੝ჇࡼLj߹ऻჇᒑဵᆰᆰऎ

݀஠Ljࡣ‫ݾ‬ᒮ࢛ဵᎾႯăᎌࡼ඗ᎌ༂Ljࡣ᎒ሯᓤኀLj

ጯă

࣪ࠥᓹᒮ࠭ᒠ೟ĂᎾႯ৥ᄰLj࿸ଐဵࠨገࡼLj഍ᅪLj ‫ૻݙ‬᎖ტ߅Lj୐ፇఱઓࣶབྷఘఘᓞᓞLj‫୷܈‬ጙ

થᎌጙࡍज‫ۦ‬Lj௓ဵᓤኀॊ໐ঈ౒ă

ሆLj‫ݙ‬ገ৊Ⴧጙᒬฝ੪ሯტ߅ᑚৈ࡝ᔇࡼঢ௻ăࡩ

થᎌLjᅎሾ‫ڔڻ‬௙ăཱུఱઓ࣪‫ڔڻ‬௙‫ޘ‬ညቧྀ

཭ܰᆄ೫ሌ‫ڳ‬ฝᔈ଄஑࿬༹ߺጙ࢛๎Lj‫཭ݙ‬ጲઁఱ

ঢLjᑚ࢛భጲ࠭ᒠ೟ĂቧᎺĂॲᇗĂ၉ઁࢀऱෂྜྷ

ઓ౶࿜ࢢ੪ྏጵ๴ມă

၄ă

ტఱઓࡼऱါᎌ੪ࣶLj݀༦ඛৈཽ࣒ᎌᔈ଄ࡼ ऱါLjࡣᔐࡼ౶ႁᎌଂৈኊገᓖፀࡼऱෂă ၅ሌLj݇ࡻఱઓࡼቧྀăఱઓ࣪ฝ‫ޘ‬ညቧྀLj

ᔢઁLjገཇᑳৈ৥ᄰਭ߈ᒦࡼ୚ஊLjᎄ໚ဵ࿶

းဟᄋཱུ߲ఱઓୣฃ࿸ଐࢾ஘Ljྙਫఱઓ௢௾Lj

ૺᓜጓᒀဤࡼ୚ஊገ஧భถᇼᒘLjᑚዹఱઓৎถ৫

భ࣪ᒄ༄৥ᄰ஠ቲ‫ߠݗ‬Ljࡒഌఱઓ਋ఘဗ৔ሚ‫ࢀޝ‬

ቧॲฝă

ऱါ஠ጙ‫ݛ‬౯தਜ਼ఱઓࡼ௦ಭă

፩ီ݇፦ᐆᑳஈ࿜‫ޝ‬ણஹ Daily Store Cleaning in SH Xujing Store ࿟਱኎ᦚࢢཽೆᓾᏎ‫ ݝ‬ੜஈᛉ

௦

ಭီ્݇ఎ෵Ꮧ౶ᏗதLj৉ሲᓰ۸৔ᔫጐࠀᏴᔢઁࡼߡࠦ୿ࣤLjှ‫ڐ‬ ᆦ્ާፇཝှ​ှ෍ᄾ࿽‫ڐ‬ਪᆦညፃᇗಏࣅLj‫ڳ‬࿺߃ࡌྸࡻৎᑳஈLjᓤ ‫ࡻۉ‬ৎගಸăᆐ೫ሰ።ှᑶঀࡼ੓ᑑLj‫ڔڻ‬௙኎ᦚࢢ࿜‫ޝ‬ᔐளಯ঱ሬ

Ꭷ࿜ອ‫ޠࢢݝ‬ऱᏠೂ૾࿽ᄏೆቲLj੓ᑑཝᄏᏋ৔ඛᄖ஠ቲ༹ஈᆒઐLj‫ݙ‬ஞۣᑺ࿜ ‫ޝ‬ણஹᑳஈᆒઐ፦Ꮵ‫ܪ‬ᓰLjጐၥೂ೫೜ੑࡼ፩ီ݇ࠊాተሷă ޻્உၦઁLjᏋ৔ඣ௓૩૵ᄾྜྷࡵ༹ஈቲ೰ࡩᒦăᑳৈ‫ޝ‬ෂེ૜ޫᄖLjۣஈ࢐ ᅗĂ෢‫ݚ‬ĂၺᄸĂ૰ඇ࡟ጙ໡࿟ᑫLjࡍଜॊ৔቏ᔫංࡼ‫ݙ‬ጾಘઃăᎅ᎖༄໐࿜‫ޝ‬ᒦ ያహࢯᄻጙ஠ቲ೫༹ஈLjࡴᒘ࿜‫ޝ‬ᒄ༄ࡌྸࡻጙ޺‫ࡼ཰ݙ‬๝ෂ࿟᎒૩࿟೫ጙ‫ށ‬ાǗ ऎᆸඣࡼᏋ৔થဵ੏ᇄۧᏓLjᏳࠨ࣪ᐬ཰޺‫࢐ࡼڅ‬ऱ஠ቲࡌྸLjᄏሚ೫Đ࿜‫ဵޝ‬ᆸ ଜđࡼறခăᏋ৔ࡔ‫ܭ‬ᑚዹႁǖ‫ڳ‬࿜‫ࡼޝ‬ણஹࡌྸছுLj৔ᔫ௓્ᎌৎੑࡼቦ༽Lj ሾ၉໦౶ৎᎌநă ఘᓹඛᄖࡌྸࡻছছு​ுࡼ࿜‫ޝ‬LjᏋ৔ඣࡼ৔ᔫེ༽ᄋ঱೫Lj৻ఱጐถৎ᥇ፀ ࢐Ᏼᑚዹࡼ࿜‫ޝ‬ᒦᣄᣀ৪ᇕă

8

ฝ݀‫ݙ‬৲࡝

૕ĂညᔇLjᅲ߅೫ཽညᒦᔢᆐᒮ ገࡼਜ૭ࡼ‫ܤ‬છLjऎᏴᑚࣤဟମLj Ⴧጐ୍​୍଱ঌ໦ଜᄭࡼᐊྀLjႲ

Ċᆐज෈ଝᎉ

ᓹঊෲᓆ୍ฤ൳‫ݙ‬Ᏻ৔ᔫLjჇ߅

A Charity Donation Activity in GZ Tianhe Store ਓᒳᄖ੡ࢢࢢ‫ޠ‬၀ ඥૈ᝷

ᆐଜᒦࡼᑽᓏਜ਼ᆎጙࡼள଍౶ Ꮞă ਒ፓ᛽ᛥLj7ฤࡧᒎମऽဳă

Đ

၅ᇳLjቿଣቿ೫ᑚඐ௉Ljকૄ౶೫Lj ቸ࢔ඣංฝࡼ࡝࣒ං‫ݙ‬ਭ౶೫đǗ Đज෈Lj౩ซෂ༄LjᆸඣᎧฝᄴ

ᏴăଝᎉđǗ Đज෈LjఘਭฝࡼᔫອLjඛৈ࣒ဵกඐᎁኅLj ฝ᎒ဵกඐฤ༵Ljܿ෡ጙࢾ્ಭฝᏐབྷđčč

Ᏼᑚ7ฤମLjᐒፐᆐఱઓ༩࢛ገज ෈ᆐ໚࿸ଐLjज෈Ᏼጙৈቃ၄ၣઁধ߲Ꮤ௓ૄࡵ৛ ႊ୻ࡗఱઓLjથፐࠥऎࡴᒘ࿛ాຼೱǗଐચᒦࡼ09ฤ ࡼ૕ଣፐᆐ።୻‫ݙ‬ሂࡼࢿ࡝‫࢐ࣥݙ‬ᆁઁዓߕLjᒇࡵ ଣ໐ਭ໐ज෈થᥒ཭‫ݙ‬ᒀăᑵဵᑚዹጙᒬॐखሶ࿟ ࡼສநLjཱུज෈ࣶࠨᏴ‫ڔڻ‬௙࿸ଐࡍྮĂ࿟਱၀ด

ጙ௪௪ቖᏴቃఌຢ࿟૞ᑞߋĂ૞༵႕ᘄቕࡼજ

࿸ଐ‫ྮ܈‬ᒦଝලǗᑵဵᑚዹጙᒬ஺ጓ‫ڐ‬ጓࡼறခLj

Ꭻဵᄖ੡ࢢਜ਼ᄖ੡ॊ‫ࡼݝ‬Ꮛ৔ᆐฤ༵ࡼ၅ᇳ࿸ଐန

ཱུ኏ࣶଜᓤఱઓ෷ज෈ᒄ෗ऎ౶Ǘ૞኏ጐᑵဵᑚᒬ

ರज෈႙࿟ࡼᓗॵă2010ฤ1ᏜLjᄖ੡ࢢᓤ᧤ᒦቦ

ᆄᆸࡼঈ߲Ljཱུज෈઄൒೫࣪ᔈ଄୉ఙࡼਈᓖLjᒇ

၅ᇳ࿸ଐနರज෈‫ۻ‬ཀྵᑧᆐ౽ᆘ‫ڋ‬ᅵ໐Lj݀᎖1Ꮬ

ࡵ୉ఙ৊Ⴧ༗ሰ೫வᒩčč

3྇Ᏼਓᒳంཌ഻ంᔐጛᏔ஠ቲ၄ၣă3Ꮬ߱LjჇᓞ

஧਌ෘᏥᇄ༽࢐ఠዩज෈LjࡣᏴ౩ซෂ༄Ljज

ࡵ೫ਓࣁဏᒦ࿍ጛపࡍኧএၢᒭഖጛᏔଖኚᒤ೦ă

෈྆཭ಘ਋LjჇ྆཭ሤቧǖᄖࡸߦ༮ƽབྷᆁყᆃज

ሚጯઔॅጛ೦ॅၫလᅺᏄLjஞඛࠨછ೦ॅ፿௓঱ࡉ

෈ࡼᄴူLjᇄ‫ۻݙ‬Ⴧࡼಘ਋ᎧଫߒჅࡌࣅƽჇ፿ᆈ

ᇋᅺᏄă

ۡࡼೆ೟ᎧႌᅾఝᑱLjჇᏴ፿ଫ༓ࡼፀᒔ౶ᘇျည

࠭2003ฤ6Ꮬᔫᆐᓍߒ࿸ଐနଝྜྷ‫ڔڻ‬௙Ljࡵ

ෘࡼፀፃƽ

ᏴᏒᆃၥ࿟Lj࠭றခਜ਼ᇕᒠ࿟ᆐज෈ଝᎉƽ஀ᒗࡵ खষ༄Ljೌᄴེቦࡼଜᓤఱઓࡼ௮ᓐLjৢᎌިਭ8ᅺ Ꮔࡼ௮౒ୣࡵ೫ज෈ࡼ၄࿟ƽ

2008ฤ4Ꮬ஢ဍᆐ၅ᇳ࿸ଐနLjज෈፿೫5ฤဟମĂ

ᔫᆐጙᒇᎧज෈Ᏼ৔ᔫবᆡ࿟݀଱ᔫᐵࡼᄴူLj

ඛฤ௿ᎌᔫອᏴ৛ႊด‫ݝ‬ਜ਼࿷્࿸ଐ‫ྮ܈‬૝୙ࡼᎁ

ᄖ੡ࢢᓤ᧤ᒦቦॊ‫ݝ‬ਜ਼࿜ࢢ৉‫ݝ‬ඡᏴࡻᒀ༽ౚઁ൫

ፊጓ૲ᅲ߅Ᏼᒆጓ࿟ࡼખಸᓞ࿽Ǘ

࿟ቲࣅ໦౶ă3ᏜLjᄖ੡ॊ‫ݝ‬ൈሌᏴખฉཌᓤ᧤ᒦቦ

࠭ 2003 ฤጙৈॸ߲࿷્৔ᔫࡼ༴ྼ༴ฤࡵ

ด‫ݝ‬ख໦೫௮౒ާፇLj࿜ࢢጾᏴ޻્ॊሱज෈ࡼူ

2009ฤྋဍঊ༫Ljज෈Ᏼ‫ڔڻ‬௙৔ᔫ໐ମ಼ள೫உ

૭Ljᄴူඣो​ो୓ᓗॵᎧ৴಺ቖ࿟ቃఌຢ݀༫၄ਂ

ଜᓤᎧഃ၉໡෕Ljጓ૲Ꭷಽྥৢᇎ Prosperity of Performance in NJ Daqiao Store

ܿ෡భጲࣷབྷညෘLjࡣས‫ݙ‬ถࣷབྷཽମࡼᑞ༽ƽ ཱུᆸඣৢᄴ໣ࡳLjᓗᏒज෈ถ৫ᐵဒܿ෡Ljૂআ୉ ఙLjᐁ྇ૄࡵᆸඣᒦମLj፿Ⴧ‫ݱ‬ಅࡼᆈቈਜ਼঱ၺຳ ࡼጓᇗถೆᆐ৻ఱᄋ৙ৎᎁᒠࡼॲᇗƽ

ᎌ௪ႣજႁࡼੑǖĐࡍ੡ᎌၺቃ੡൸Ljࡍ੡ᇄၺቃ ੡ছđă ଜᓤᎧഃ၉໡෕Ljጓ૲Ꭷಽྥৢᇎƽ

ฉயࡍ༙ࢢ၃ૡ‫ ݝ‬ᅽဍ঱

Ⴒ

ᓹጙဉரಙࡼሰ໦Ljࠔᄖጯ཭ࡵ౶Lj

࿜ອăᆸඣࡼDSᅍࣩጐ‫ݙ‬জာྦྷLjࡒ౶ጙৈ​ৈᅍ৪

ࡵࠀဵ‫ڻ‬ઔ໡हLjᅺሷৎቤLjࠔፀ‫ڝ‬

৻ఱă

཭ࡼஶሷă‫ڔڻ‬௙ࡼሾ၉ጐႲᒄ஠ྜྷ

ள‫્޻ޟ‬࿟LjࡍଜᏴૄ৻ᔦᄖࡼᒎ‫ܪ‬ဟLjᐾဉ

ᆂଈăᏴளਭ೫ጙৈࣂᄖࡼኀᑳᒄઁLjࡍ༙ࢢඛ

ᑫᑫሰ໦ăऎ‫ࢢݺ‬ᔐ્ᄋታᆸඣLjᅲ߅ሾ၉ᒎ‫ࡍܪ‬

ৈཽ࣒ᔪੑ೫ߠॊࡼᓰ۸LjᇧᆃᏴᑚৈଈࣞถᓠ

ଜ࣒੪঱ቭLjࡣဵᆸඣᏴ঱ቭᒄ᎜ጐገሯሯᎌဠඐ

ৈ຀൸݅൸ă

࢐ऱᔪࡼથ‫ݙ‬৫ཝෂLjဠඐ࢐ऱથኊገখ஠Ljᑱན

‫ڔڻ‬௙ࡼࡍೆࣞ࠳ሾጐஜஜৌ࿟Ljᎌቃୈ࿜ອ

ནࡻৎੑࡼ߅૲ă

ࡼ࠳ሾLjጐᎌଜᓤࡼᑳᄏ࠳ሾăඛጙᆡᏋ৔ਜ਼‫ޣ‬࿜

ဵࡼLj߅૲ᒑถࡔ‫ܭ‬ਭབྷLj‫ݙ‬ถࡔ‫ܭ‬ሚᏴLjৎ

ࡔ‫࣒ܭ‬෽໦၄ᒦࡼज‫ۦ‬Ljᄴቦ቏ೆࡼॲᇗੑඛጙᆡ

‫ݙ‬ถࡔ‫ܭ‬ᆚ౶ăࡍ༙ࢢࡼሾ၉ಭ‫ݙ‬ఎඛጙৈཽࡼባ

৻ఱLjᏴᔪሾ၉ࡼᄴဟથ‫ݙ‬ᆄଜᓤࡒఱਜ਼஑࿬ਈೊ

ಏঈ߲Ljඛጙৈཽࡼጓ૲ጐಭ‫ݙ‬ఎ‫ڔڻ‬௙ᑚৈຳგă

9

2010ุ݆ଜ્݇଑ူ

ྌྜྷᎧ၃૝

Home Decoration Fair in NB Wanda Store

Ċ଑2010ฤ4ᏜቤᏋ৔ྜྷᒆ๸ኵ

ุ݆ᅺࡉࢢ࿜ጓఱઓ‫ ݝ‬೶๸஄

On-board Training in WH Wuchang Store

2

ᇊੈᇊ‫ࢢޛ‬ଜࡾ‫ݝ‬ሾ၉৻ᆰ ਹዠ

010 ฤ 4 Ꮬ 9 ྇Ċ 12 ྇ဵุ݆࢒‫ڭ‬ஔᒦਪਪଔଜ௙݇ಂ્Ᾱ࢒ 14 ஔุ ݆ळ࢐‫ޘ‬ᐱာ્௟‫྇ࡼێ‬ᔇLjጐဵุ݆ଜᓤှ‫ޝ‬࿟‫ۍ‬ฤᔢࡍࡼጙ‫ޝ‬ တ્ă

ᆐ೫፩୻ᑚ‫ޝ‬တ્Lj‫ڔڻ‬௙ุ݆ࢢᏴࢢᔐૺDCॊ‫ݝ‬ளಯࡼᑽߒሆLj࿜‫ޝ‬

ዮ

ࠔ႐ᏜLjዴ਒ීචLjᆸඣᑚጙຒᏴ‫ڔڻ‬௙৔ᔫ೫੪ࣶฤࡼ࠳ሾ Ꮛᒫ᎖ᎌቴ߅ᆐᑞᑵࡼĐ‫ڔ‬௙ཽđLjᎧ഍ጙຒቤᏋ৔ጙᄴ‫ݬ‬ଝ ೫ቤᏋ৔ྜྷᒆ๸ኵLjྜྷᒆ๸ኵႰ཭ᒑᎌྯᄖࡼဟମLjࡣᇄ൙ဵ

Ᏼฎೆ࿟Ăᄏೆ࿟Ăቦᒝ࿟Ă࣪ኧᏋ࣒ဵጙᒬᄞᐵă

ਜ਼DCᄋᐁጙৈᏜ௓஠ቲ೫ᇨቦࡼଐચਜ਼ᓰ۸ă߹೫ᓰ۸ᐱ્ᓾ೯ૺᇕ೯Ljથ ඛᒲᑑఎᐱ્৥ᄰ્ፇLjᒜࢾ߲ᔢ௥ᇢ፛ೆࡼ፦ሾऱ‫ښ‬ă Ᏼᐱ્໐ମLj࿜‫ޝ‬ਜ਼DCඛᄖ‫ڔ‬๝೫40᎜ཽࡵᐱ્ሚ‫ޝ‬஠ቲኝࠅਜ਼ఱઓॲ ᇗăఠ൅ࡵᆸඣᐱᆡሤ࣪୷ມLj਌ಯ‫ڳށ‬ᑽᏈࡼཽᏋॊ߅7ৈቃᔝLjॊܰ‫ڔ‬๝ Ᏼఱഗᔢૹᒦࡼଂৈᄰࡸૺீᑱ࣪၄ࡼᐱᆡএதLjᄰਭᆸඣ৔ᔫཽᏋࡼ૩૵Ă ེ༽ࡼ፛ࡴਜ਼ኝࠅ‫ڳ‬ᎌଜᓤኊཇࡼ৻ఱࡒࡵᆸඣࡼᐱᆡăᄴဟ‫ڔ‬๝೫BPૺဗ৔ ཽࣩᏋᏴᆸඣᐱᆡ10ඳএத࣪ளਭࡼ৻ఱ஠ቲ࠳ሾ࡝጑ࡼ๡खਜ਼୚ஊăభᇫᄖ ৛‫ݙ‬ᔫගLjᏴ10྇ਜ਼11྇ᒲ෣ࡼೝᄖဟମಱဟᎌᑫᎦLjᒇ୻ࡴᒘ౶‫ݬ‬ଝᐱ્ࡼ ఱഗ୷ᆁฤሆଢ଼೫੪ࣶă ளਭཝᄏ৔ᔫཽᏋೌኚ4ᄖ‫ݙ‬ቚ࢐ไೆLjᆸඣ߅৖࢐၃ૹࡵᎌፀሶఱઓࡼ ቧᇦࡉ100ࣶৈLj݀༦୻࡝18ৈăႰ཭ಭᆸඣᎾࢿࡼ෹‫ܪ‬࿠ᎌጙቋ௦ಭLjࡣဵ ௓ᆸඣࡼᐱᆡ༽ౚૺᑳৈᐱ્ࡼఱഗ೟౶ఘLjᆸඣથဵནࡻ೫‫૲߅ࡼࡇݙ‬ƽ ᑚጙࠨࡼ๸ኵ࿸ᒙ೫ࡍ೟ࡼኝ୚Ꭷᐱာࡼ‫ޝ‬ஶLj৊ࣣೖጙৈཽᏴᒰཽࣶෂ ༄፾᎖‫ݬ‬Ꭷ૚ࣅᄋ৙೫੪ࣶ૦્ă খ‫ܤ‬ǖ๸ኵᒄ༄Ljሯᓹᔈ଄ᐒளဵጙᆡ‫ڔڻ‬௙ࣶฤࡼ಑࠳ሾᏋLjፐࠥᔈঌ ࡼཱྀᆐᔈ଄੪೫ஊ‫ڔڻ‬௙Ljཱྀᆐᑚᒑ‫ݙ‬ਭဵጙࠨᏳ଼࡝‫ݙ‬ਭࡼ๸ኵෂጯăႲᓹ ๸ኵࡼఎဪLjॕ঍ညࣅࡼల߈ྙᄴጙ७௤ࡍࡼઙ௳ᓆ‫ࡌݛ‬ఎLjᄴဟᒰኧᏋࡼᔏ ੝ဣೆጐ༹ߺࡼ‫ڼ‬Ᏼ೫ෂ༄Lj‫ࡉܭ‬ถೆĂ።‫ܤ‬ถೆĂ቏ࢯถೆĂᔝᒅถೆčč. ඛඛ࣒৊ᔈ଄࿟೫ညࣅࡼጙలăᒄ༄ࡼᔈঌ‫ౕۻ‬ज़۩Ꭶ‫ۅ‬ᇸಳઁLjᎶख‫ࡻܤ‬ຳ ஸᎧ࠭ྏăখ‫ܤ‬ƽገሯ߅ᆐ‫ڔڻ‬௙ᎁኅࡼᏋ৔ă ࠭ᔢ࢛ࢆࡼူ༽ྜྷ၄Ljᄋဍᔈ଄ĂᄴဟࡒࣅᒲᆍࡼཽLjৎੑࡼॲᇗ᎖৻ ఱă ኧᇴǖĐྙਫฝ‫ޤ‬ఎቦቺLj௓ੑ‫܈‬ስဵጙৈహۭᔇLjกඐྯᄖࡼྜྷᒆ๸ኵ ฝ્൸Ᏺෂਙđᄰਭྜྷᒆࡼ໩ጓᆪછૺਖप஑࿬ኧᇴLj೫ஊ೫৛ႊࡼቲᆐਖप ገཇૺ৛ႊࡼଥᒋ਋Ǘᄰਭ৛ႊࡼ፦Ꮵഗ߈Ꭷ‫ܪ‬ᓰࡼኧᇴLjᐐଝ೫Ꭷᔈ଄ࡼ৔ ᔫሤਈࡼᒀဤਜ਼ଆถLjᄋ঱ᔈ࿽ࡼॲᇗၺຳă ᅍࣩǖ๸ኵ໐ମLjᔝᒅ೫ጙቋ૚ࣅLjኧᏋ‫ۻ‬ॊ߅೫႐ৈቃᔝLjተ߅೫ᔝด ੝ᔫLjᔝᅪீᑱ݀ࡀࡼზဴLjጐ࠳஠೫ࡍଜᏴீᑱᎧ੝ᔫᒦ‫ޠ߅ࣥݙ‬ăᆸჅᏴ ࡼ࢒औቃᔝĐዣᒄࣩđLjᏴ႐ৈቃᔝᒦᔏ੝߅૲෗೰࢒ጙ෗.ူဣᑺීǖᅍࣩ቏ ᔫ‫ဵݣ‬፮ࡸಯ! ঢቝǖᑚࠨࡼቤᏋ৔ྜྷᒆ๸ኵLjဵᆸඣ஠ྜྷ‫ڔڻ‬௙ࡼ࢒ጙჭలLjཱུᆸඣߠ ॊঢ၊ࡵ೫‫ڔڻ‬௙࣪ᆸඣࡼ๸ዸăঢቝLj‫ڔڻ‬௙৊ᆸඣࡼறቦࡼྜྷᒆ๸ኵLjሤ ቧLjᆸඣ્߅ᆐđ‫ڔ‬௙ཽđᒦᔢ୦‫ࡼڣ‬Ꮛ৔ă

10

৻ఱ౶‫ڔڻ‬௙୐‫ިݢ‬ှဵᆐ೫ဠඐǛᆐ೫ଜă

ቦह‫ڔڻ‬௙Lj௙‫ڻڔ‬हቦ

ᐒளᎌཽႁਭLjଜဵहĐቦđࡼ࢐ऱăᏴ‫ڔڻ‬௙৪

GZ Haizhu Store Awards Trustworthy Store

ࡻဏቦǗᒠ೟ถࡻࡵۣᑇLj൰ࡻ‫ڔ‬ቦǗᏋ৔ॲᇗᒲ

ਓᒳ਱ᒿࢢॲᇗ၃ፖგ ರቃᆖ

ࡩ

ฝఘࡵᑚৈ‫ܪ‬ᄌࡼဟ઀LjฝቦಱᏴሯ ဠඐฒǛᑚဵా੓Lj‫ݽܞ‬Ljથဵߌ

ᇕᎌ೜ੑࡼ৪ᇕણஹLj൰ࡻၔቦǗጙᐶါ൰໡Lj൰ ࡵLj൰ࡻఎቦǗ૾ဧᎌ࿩኏‫ݙ‬൸ጐ્ࡻࡵᎌ቉൸ፀ ࡼஊ௼Ljభᆣहቦă Ᏼ2010ฤਓᒳှሿॅᑗ቏્3.15௟ቲࡼĐहቦ ሿॅ࿜ࢢđຶኡ૚ࣅLjཝਓᒳଂࡍ໩ጓ࣒‫ݬ‬Ꭷீኡă

ํǛ

൸ፀࡼᏋ৔ॲᇗࡒ౶൸ፀࡼ৻ఱLj൸ፀࡼ৻ఱ

လଜ૝୙໩ጓࡔ‫ܭ‬࿟გഌ୙Lj‫ڔڻ‬௙਱ᒿࢢ၅ཐጙ

ࡒ౶൸ፀࡼᄾᓾᑗLj൸ፀࡼᄾᓾࡒ౶൸ፀࡼᏋ৔ă

ᒎLj෗೰༄අăࡩࢢᔐDavidഌૄ୙๞Ᏼ࿜ࢢ޻્ॊ

ᑚ௪‫ڔڻ‬௙ଥᒋ਋ဵᆸ࠭2008ฤଝྜྷ‫ڔڻ‬௙਱ᒿࢢ

ሱ݀ࡍဉኝ‫ݚ‬ǖ਱ᒿࢢྋ૝Đ2009ฤࣞहቦሿॅ࿜

ᑚৈࡍଜᄭဟ‫ݬ‬ଝቤᏋ৔ྜྷᒆ๸ኵల࿟ኧࡵࡼLjጐ

ࢢđ߂੓ဟLj፩౶೫ཝᄏᏋ৔ਜ਼࠳ሾᏋࡼઢંဉLj

௓ဵᑚ‫ڔڻ‬௙ଥᒋ਋ཱུჅᎌᏋ৔ৎ௥۸૩૵ቶLjৎ

ᆸඣঢࡵ੪ቢᆥLjጐ੪ᔈ੎Ljፐᆐᆸඣᔪࡵ೫Ljᆸ

ଝᎌߡநăጐ፝ᑺ೫ก௪຺௥ࡔ‫ܭ‬ቶࡼਓসࠤLjĐࡍ

ඣᔪࡵ೫ᆸඣࡼߌํăᄧLjᑚဵ౶ᔈඛጙᆡ৻ఱ൸

ଜੑ‫ဵݣ‬ᑞࡼੑđă

ፀࡼቦဉǗጐဵਓᒳ৔࿜௜ሿॅᑗ቏્࣪࿜ࢢຳဟ

਱ᒿࢢᔈ2003ฤ11Ꮬఎࢢጲ౶Ljࢢಱ࣒ገཇඛ

૩૵๼੝ࠀಯᄾႫLjཱུ৻ఱ൸ፀࡼጙᒬཱྀభă

ጙᆡᏋ৔ၥೂᑵཀྵࡼॲᇗಯศLjዏ‫ڳ‬࿜ອᒠ೟ਈLj

ࣶ࿩ࠔགྷज़ᎦখLj‫ڔ‬௙ॲᇗ፼‫ܤݙ‬ăᆸඣ્ଖ

৻ఱᒗ࿟Lj፼Ꮠ‫৻ڳ‬ఱࡼಽፄहᏴ࢒ጙᆡLjᎲ୅৻

ᆁఎ౶Ljଫߒ‫ݙ‬ቚLjᔪࡻৎੑă୓ᆸඣࡼᎎ၄हᏴ

ఱۧᏓ૞ᄾႫဟኸႥ‫ݗ‬௎Ljૻ৻ఱჅૻLjሯ৻ఱჅ

ቺాLjስ໥ိኝဲกዹLjखᔈดቦሶඛጙᆡ৻ఱኝ

ሯLjཀྵࢾ‫৻ڳ‬ఱࡼඛࠨۧᏓఘᔫ࿜ࢢखሚྦྷ࢛Ăখ

সǖĐቦह‫ڔڻ‬௙Lj௙‫ڻڔ‬हቦđă

࿖਌ಯࡼ૦્ăጐ௓ᑚዹᆸඣ૝ࡻ৻ఱࡼቧ౷Ljᄋ ঱೫࿜ࢢࡼጓ૲ၺຳă

ॲᇗ፼ᇄᒏஹ Service Improvement in SH Zhabei Store ࿟਱ᐚ۱ࢢᄾႫᓜᏋ ರఉ

Đ

༑࿟ഩᆓᄿᒮ୭༵ো࢏༇Lj࿍ମᓇႽ

଄ቦზࡼถೆăᆸඣ‫ݙ‬ஞገᓖᒮᔈ଄ࡼᎫዔLjৎᒮ

ᔠବບ੿ঋᒦహđLjဵ౶ተྏกቋ඗

ገࡼથገᓖᒮᔈ଄ࡼቦ༽ਜ਼ቦზLj‫ڳ‬ᔈ଄ࡼ‫ݙ‬Ꭰ౐Ă

ᎌᒀဤĂᔪူ‫ཱྀݙ‬ᑞࡼཽăऎᑚ௪જ

धฏਜ਼ນ۹࣒ᆄ଑Ljཱུᔈ଄ཝቦཝፀᆐ৻ఱॲᇗă

፿ᏴॲᇗቲጓLjᆸཱྀᆐభጲಯஊᆐǖྙਫ඗ᎌᎁ

৻ఱ঱ቭᆸ঱ቭLj৻ఱ൸ፀᆸ൸ፀLj࠭৻ఱࡼᆈቈ

ᒠࡼॲᇗLjᑚৈ໩ጓ୓ள‫ݙ‬໦ज़Ꭶਜ਼ဟମࡼఠዩLj

ᒦᆸጐࡻࡵ೫੪ࡍࡼறခ൸ᔗă

੪౐୓ፐ඗ᎌညෘೆऎుᆔă

ᆸᇶઢᑚৈ৔ᔫLjᇶઢఘࡵ৻ఱᇧଇऎ౶Ă൸

ᔫᆐጙৈॲᇗቲጓࡼ৔ᔫཽᏋLjᄂܰဵጙৈĐᄾ

ፀऎབྷࡼ‫༽ܭ‬Ǘ൸ᔗ᎖ᎅ᎖ଫߒᏇᐌऎဧ࿜ࢢਜ਼৻

ႫᓜᏋđLjᆸ‫ڳ‬ᆸࡼ৔ᔫఘࡻᓣዏਜ਼ခဓLjᄴဟጐ

ఱࡼಽፄࡻࡵۣᑇઁ૝ࡻࡼ߅௓ঢǗࡩ཭ጐ‫ݙࡻݙ‬

ঢ௻ࡵᔈ଄ࡼᐊྀਜ਼ኹೆăඛᄖ୻߿ࡵ৉ᒬ࿽॑ࡼ

୻၊৻ఱ඗ᎌࡉࡵ෹ࡼဟ‫ݙ‬൸ࡼኝቛăᔐᒄLjጲᑞ

৻ఱLj‫ݙ‬ᄴቶৃࡼ৻ఱLjჇඣᒦମLjᎌႤᒠੑࡼLj

ߋॲᇗધན৻ఱᑞ༽Ljᑚ୓ဧᆸࡼ৔ᔫညࣅऎࣶ‫ݨ‬ƽ

ᎌႤᒠ‫ތ‬ጙ࢛ࡼLjჇඣࡼገཇLjᎌᆸඣถ‫ࡼࡵێ‬Lj

ጙ༤ᆐ೫৻ఱLjᆐ೫ጙ༤৻ఱLjᆐ೫৻ఱࡼጙ༤ă

ᎌᆸඣ‫ݙ‬ถ‫ࡼࡵێ‬LjऎᑚቋLj࣒ኊገᆸඣ፿ᔈ଄ࡼ

ᇧᆃ፿ᆸඣࡼไೆLjᆸඣࡼᎁᒠॲᇗLjᆸඣࡼ

ེ༽ਜ਼ᎁᒠࡼॲᇗབྷᅲ߅ăࡩ཭ᆸඣጐᎌᔈ଄ࡼৈ

ߋቧLj‫ڔڻڳ‬௙ࡌᐆ߅৻ఱࡼଜᏊLj‫ڔڻڳ‬௙ࡼሾ

ቶਜ਼༽ኙ‫ܤ‬છLjऎᇄ൙ᐏዹLjᆸඣ࣒ኊ௥ᎌࢯஂᔈ

၉ள፦ࡻ੺੺૜૜Ljཱུᆸඣࡼීᄖৎଝીહƽ

11

‫ۦ‬ୋग़࠭ෟᴊ߲ Ċ ࠾ॕૹᅍ

Kingfisher Boardďs Visiting in SZ Sto 2010ฤ5Ꮬ14྇࣪‫ڔڻ‬௙࿾ᚆඡࢢĂ‫ڔڻ‬௙ખ

ᒦLj࠾ॕૹᅍࣃူ્࣪࿜ࢢࡼ፦Ꮵ‫ܪ‬ᓰĂ࿜ອ޾೰Ă

ႲઁLjጙቲཽᏋࡵࡉ1303დ཭ࢢLjᑚଜ෹༄ખ

ฉཌĂစᒗᑳৈ‫ڔڻ‬௙ᒦਪ࣒ဵৈᄂܰࡼ྇ᔇăᏴ

৻ఱॲᇗĂ࿜ጓॉᆍĂDCᄁ‫ݫ‬ᅎਓࢀऱෂ࣒৊Ꭴ೫

ฉཌᆎጙࡼTࢢ߆ሚ߲Ꭷ಑ࢢ஀཭‫ݙ‬ᄴࡣ༹ቤී౐ࡼ

ᑚጙᄖLj࠾ॕૹᅍࣃူ્ਜ਼‫ڔڻ‬௙ᒦਪ঱‫ށ‬ጙቲ11ཽ

ߠॊళࢾਜ਼૵঱ຶଥă࠾ॕૹᅍCEO-Ian Cheshire࣪

ၔးঢăIanຶଥকࢢෂ૩ႰቃLjࡣ፦Ꮵ‫ܪ‬ᓰጐᔪࡻ

ࡵषගಸࡼຌ߃ĊĊ࿾ᚆLj࣪1301൜ઌࢢĂ1303დ

࿾ᚆ࿜ࢢࡼຶଥဵĐGreat Standard!đDŽऻ‫ࡼۖޟ‬

ऻ‫ޟ‬ੑLjᄴဟ࣪TࢢཽᏋሾ၉ถೆࡼᄋဍ଎Ꭴ੿ᆃă

཭ࢢૺ1306ᇝಸࢢ஠ቲኲࢢఠ‫ފ‬ăᆸඣฉཌࡼቦ༽

፦Ꮵ‫ܪ‬ᓰƽDžLjऎ‫ڔڻ‬௙ᒦਪCEO-Loic Duboisጐ

ஜ୻ᓹLj࠾ॕ঱‫ށ‬Ꭰ౐࢐ᔓष1306ᇝಸࢢ݀࣪໚৊

ဵ᳨᳧ࡼLjᄴဟጐဵᔈ੎ࡼăፐᆐࡩᄖჇඣዛᒦჅ

፿ĐGood Job!đDŽᔪࡻੑƽDž౶ຶଥ࿾ᚆ࿜ࢢࡼ‫ܭ‬

Ꭴ೫ళࢾăᔢઁLjጙቲཽᏋၿࡸ‫ݬ‬਋೫ᆡ᎖ᇝಸࢢ

ఘࡵ࿾ᚆྯଜࢢࡼ፦Ꮵ‫ܪ‬ᓰĂሾ၉ॲᇗਜ਼ጓ૲‫ܭ‬ሚLj

ሚă

औണࡼખฉཌཌᎮ‫ێ‬৛၀LjሶཌᎮ‫ێ‬৛၀Ꮛ৔‫ࡉܭ‬

୓ᆐ࠾ॕૹᅍᐐ༓࣪‫ڔڻ‬௙ᒦਪࡼቧቦૺଖኚଝࡍ

5Ꮬ14྇ᐁ࿟8:45Lj൜ઌࢢᏴᑵါ፦ጓᒄ༄‫ܣ‬

࣪ᒦਪှ‫ࡼޝ‬ᑽߒೆࣞLjᄋ৙ᓹ‫ݙ‬భ૞ལ༦ᒗਈᒮ

፩౶೫ᑚጙཬᄂၐࡼ৻ఱăᑳৈ࿜‫ޝ‬ᑳஈීೡĂ፦

ገࡼ‫ݬ‬ఠଥᒋਜ਼ຶৰጞ௣ă

༫༤ࡼᆰ઀ਜ਼ᎅᒪࡼᏸ኏ă ࠾ॕૹᅍࣃူ્Ⴥषᆰࡼ3ଜ࿾ᚆඡࢢࡔ‫ܭ‬೫‫ڻ‬

Ꮵ‫ܪ‬ᓰᇄభᄞᄈă‫ڔڻ‬௙ᒦਪ፦Ꮵ‫ݝ‬ᒊቲᔐପ Joe

‫ڔ‬௙ᒦਪखᐱࡼ3ৈ୿ࣤLj1301൜ઌࢢဵఎጓ8ฤࡼ

ࡩᄖࡵष࿾ᚆࡼ࠾ॕૹᅍࣃူ્ਜ਼‫ڔڻ‬௙ᒦਪ

Lin Ăખฉཌᔐளಯ Shawn Ai ਜ਼൜ઌࢢࢢᔐ Tiger

಑ࢢLj1303ဵቤখᐆᅲ߅ࡼTࢢLjऎ1306ဵஏ᎖಑

঱‫ށ‬ᓍገᎌIan CheshireDŽ࠾ॕૹᅍᔐ‫ݡ‬DžĂKevin

Xingᆐ࠾ॕૹᅍࣃူ્ሮᇼ஑࿬೫෹༄࿜ࢢᓍᅎࡼ

ࢢਜ਼Tࢢᒄମࡼ࿜ࢢǗႰ཭3ৈ࿜ࢢᏴ‫ܪ‬ဤĂৃ௜ࢀ

O'Byrne DŽ࠾ॕૹᅍ‫ݤ‬ᇗᔐପDžĂ Peter Hogsted

ሾ၉ሲ෹ྙCooling࿜ອࡼ޾೰ĂOPP࢐‫ࡼۇ‬ሾ၉Ă

ऱෂ൒ᎌ‫ܰތ‬LjࡣᏴ࿜ອ޾೰ਜ਼৻ఱॲᇗསመာ߲

DŽ࠾ॕૹᅍਪଔ‫ݝ‬ᔐ‫ݡ‬DžĂRichard BoydDŽ࠾ॕૹ

ᔈᎌອ๞߳ਡࡼॲᇗࢀăIanᏴኲࢢਭ߈ᒦጐ࿾ྜྷኯ

঱ࣞࡼᄴ߃ጙᒘቶLjᑚ‫ဵܣ‬࿜ࢢᒊቲೆࡼᔢੑႁ

ᅍਪଔ‫ݝ‬፦ᏥᔐପDžĂTim GrovesDŽ࠾ॕૹᅍਪଔ

ᆰࢢᔐਈ᎖࿜ࢢࡼሾ၉ᇼஂLjྙĐ৻ఱᒇ୻൰ᔓࡼ

ීă

‫ݤݝ‬ᇗᔐପDžĂBenedikt BenenatiDŽ࠾ॕૹᅍด‫ݝ‬

ᎉ໗ਜ਼৻ఱገཇࢯ໗ࡼᎉ໗ሾ၉‫܈‬ಿđࢀăᏴኲࢢ

‫ۦ‬ୋग़࠭ෟᴊ߲! ࠾ॕ঱‫ށ‬ඣჅఘࡵࡼ࿜ࢢ‫ܭ‬

৥ᄰᔐପDžĂ Loic Dubois DŽ‫ڔڻ‬௙ᒦਪᔐ‫ݡ‬DžĂ

ᔢઁLj Ian ੪൸ፀ൜ઌࢢࡼ‫ܭ‬ሚ݀኏ํĊĊྙਫ

ሚLj௾ऻጙ྇ᒄ৖LjऎᒮᏴ໻ࠒ‫ڻ‬ೖƽభᆣ໻ಱᒄ

Stephane MoreauDŽ‫ڔڻ‬௙ᒦਪ࿜ᇗ‫ݝ‬ᒊቲᔐପDžĂ

1301ࢢጙฤถ፫ಽ1ৈጸLjჇ‫୓ཽ۾‬༫ᔈ࠭፞ਪࡒ

ቲLjဪ᎖ᔗሆƽખฉཌ৉ࢢࢾ୓ଖኚۣߒᑚᒬᎁኅ

Joe Lin DŽ‫ڔڻ‬௙ᒦਪ፦Ꮵ‫ݝ‬ᒊቲᔐପDžĂ Robert

ጙີሧᮔ༄౶࿜ࢢཀ৖ă

ᔫज़Lj‫ࣥݙ‬ᓫཇᓳᏗLj୓‫ڔڻ‬௙ખฉཌࡼᎁኅࠅᄻ

Zhang DŽ‫ڔڻ‬௙ᒦਪᓤ᧤ᒦቦᒊቲᔐପDžĂ Dean McMillanDŽ‫ڔڻ‬௙ᒦਪ࿜ࢢখᐆ ‫ݝ‬ᒊቲᔐପDžăᏴᔓ ࢢ ਭ ߈

खዯ਒ࡍƽ

ࣃူ્࿾ᚆኲࢢ৊Ꭴ঱ࣞຶଥ

ores

ખฉཌᔐள‫ݪ ێ‬ଘັ

ීᄖৎගੑ

ᓰĂॲᇗਜ਼ጓ૲৊ᔐ‫ݝ‬ഌࡴഔሆ೫࿾రࡼ፝ሷLjࡻ

ব༽ౚLjᄋ঱൲‫৻ޝ‬ఱॲᇗൈǗ

ࡵ೫࠾ॕૹᅍCEO-Ian Cheshireਜ਼‫ڔڻ‬௙ᒦਪCEO-

2. ዏৃᔥክ‫ࡍڭ‬ቲᆐᓰᐌǖ

൜ઌࢢቲᑶ‫ڹ ݝ‬ჸ

Loic Duboisࡼ঱ࣞຶଥă࠭ჇඣࡼજᎫಱLj࠭Ⴧඣ

ฉਪࡼᇋᏜLjਜ਼ज़५᳍Lj࿍ઔಅർLj‫ڔڻ‬௙൜

ࡼዛခᒦLjᆸඣஊࣗ೫൜ઌࢢࡼ߅৖LjᏋ৔ࡼ୦‫ڣ‬Lj

ಳࡵLj৺ᄫቲᔓđǗ

ઌࢢࡼᇋᏜጐဵཽഗྙޭLjညፀቭടăᇋጙલ஘ᒲ

ጐఘࡵ೫‫ڔڻ‬௙ගੑࡼᆚ౶Lj൜ઌࢢીહࡼීᄖƽ

3. ࠅ࢕৻ఱLjᒮ࢛৻ఱཝ߈ࡴ৪ǖ

ᅎୀ‫ܣ‬᎖଑ᓕ‫ࡍڭ‬ቲᆐᓰᐌࡼऱजLj૾Đྯጥ

໐ମLj൜ઌࢢᏴ9ᄖดᅲ߅ሾ၉20863172.31ᏄLjጲ

৉‫ݝ‬ඡᒮ࢛৻ఱሤઑࠅ࢕Lj݀ಽ፿޻્ॊሱள

ިೝ໻ᅺᏄࡼᓳᏗሾ၉ጓ૲፾ࠎ಼ဥቤ঱ƽ࿜ࢢ਌

࢜‫ښ‬ಿLj࿸ᒙሾ၉଑ഺLjྙ Đጙີ݁ೇୢ፛खࡼᇶ

ಯ‫ށ‬ਜ਼Ꮛ৔޽஦Ᏼࠎᐆቤ঱ࡼᇶᏝᒦLjऎ࠾ॕૹᅍ

ĐTđ߲ৈᆚ౶

ࣃူ્૾୓౶ࢢኲ၁ࡼሿᇦLjৎဵ૵ࡍࡼ৴ᇎ೫ࡍ

࿾ᚆდ཭ࢢቲᑶ‫ ݝ‬஘ज़ખ

ଜࡼိ໮ă

௭đ‫ښ‬ಿာपਈೊ࿜ອሾ၉Lj৴಺Ꮛ৔ᅢ௸৻ఱኊ ཇǗ 4. ࿜ອ‫ݝ‬਌ಯ‫ށ‬Đିঌđǖ

࠾ॕૹᅍࣃူ્ኲࢢ໐ମLj໵फ़࿜ࢢᅲ߅࠳ሾ

2010ฤ2Ꮬ15྇Ljጙৈᐰቤࡼდ཭ࢢ߽ೂᏴ࿾

ቲᑶ‫୓ݝ‬ᒮ࢛ᎆୈࡌ፝৊࿜ອ‫ݝ‬Ljᄻጙ၃ૹĂ

૚ࣅࢯᑳLjᆐ೫ Đᐱ൜ઌࢢᑞဣज़‫ݧ‬Ljመ൜ઌࢢຳ

ᚆॵᄙཌࡼ৻ఱෂ༄Ljᔫᆐખฉཌ၅ଜTଐચখᐆ࿜

ഺྜྷĂᑳಯĂख႙ăཱུ࿜ອ‫ݝ‬਌ಯ‫ށ‬ᎌৎࣶࡼဟମ

दࡼ৔ᔫᎧ‫ݙ‬ຳदࡼሾ၉đLj൜ઌࢢ৉࿜ອ‫ݝ‬ඡዏ

ࢢLjდ཭ࢢ଱ঌᓹৎࣶࡼဧෘਜ਼ᐊྀăऔࠨఎጓጲ

Ᏼ൲‫ޝ‬ᓙॲᇗLjᑚጐဵᆸඣஙฤጲ౶ခࢯ߅૲ᆮ௙

ৃጞ௣፦Ꮵ‫ܪ‬ᓰገཇ஠ቲࢯᑳăᏴ৻ఱዛᒦLj‫ڔڻ‬

౶LjඡࢢጲĐTransformationđᆐਖ਼ቦLjᆐ೫ཱུ৻

ખฉཌ༄೰ࡼᒮገᏇፐă

௙൜ઌࢢࡼሾ၉ĂॲᇗᎧᆁ‫ޟ‬ጙዹழ཭ᎌኔǗ໚ဣLj

ఱᄏዩࡵৎᆐဟ࿠ࡼ޾೰Ljৎᆐ੝ಯࡼ‫ݚ‬௜Ljৎᆐ

ᔪੑ೫ጲ࿟৔ᔫઁLjᆸඣ፩౶೫Đᇋጙđሾ၉

ඛጙᆡᏋ৔Ăඛጙᆡ਌ಯཽᏋ࣒Ᏼஜᐽᎌኔ࢐ᒊቲ

ᄣቦᒲࡵࡼॲᇗLjდ཭ࢢᔐளಯTim Yang࣪ඡࢢ৔

঱ख़ૺ࠾ॕૹᅍࣃူ્ኲࢢࡼଶᏞăᇄ൙ဵ໋ᄰ৻

ᓹॊ๼ੑࡼ৔ᔫྀᇗLj࣪࿜ອࡼᐱာLj޾೰ཌ஠ቲ

ᔫ஠ቲ೫ᄻጙ‫ݝ‬ၞLjᓍገ۞౪ጲሆଂৈऱෂǖ

ఱથဵᔐ‫ݝ‬ഌࡴLj࠭ྜྷࢢࡼ࢒ጙర໦Lj௓ࡻࡵ፩ܶ

ᒮቤࢯᑳLjᄂܰᑣ࣪ጙണᓍᒦያᄰࡸࡼ࢐ࣧᐱာ஠ ቲᎁછăဟᒗለଈLj࿜ࢢᓍࡌ༹೙ጙለज़࿘ᇹ೰Lj ཱུ዗዗ለ྇ࡒ౶ጙႋ​ႋ೙ፀǗᆦᎻ‫ݝ‬ඡᄻጙ೫࿜ອ ᐱာ༑ෂ۳ஶࡼྻ‫ݨ‬Ljဧ࿜ອ޾೰ࡼৃ௜ৎ௥ᎌ‫ށ‬ ࠨછĂᄟಯછǗᔢᎌᄂྻࡼဵ೼Ꮋᓏࡼ঱ࣞᄻጙ೫Lj ስጙ೰೰‫ڜ‬၅ᄮቺࡼိܸࢀࡗ৻ఱࡼଶᏞǗᏊጳཌ ᒮቤ஠ቲለଈྻ‫ࡈݨ‬๼Lj୓ࢢดࡌᐆࡻྙမྙઙLj ග‫ݙ‬ဒ၃Ljྲखᆨᚺభཽࡼ໮ᇦčč 5Ꮬ14྇Lj࠾ॕૹᅍࣃူ્ࢀጙቲཽྙ໐౶ࡵ೫ ൜ઌࢢLjᏴ1ৈࣶቃဟࡼኲࢢਭ߈ᒦLj൜ઌࢢࡼ‫ܪ‬

ጙNJඡࢢተሷࡼৎቤૺᆒઐ 1. ඡࢢ፮ୈ࿸ဗࡼᆒઐǖ ᅲ࿖፮ୈᇼஂLj࠭ᅪ༑༹ᇸࡵ৉ಢቃ‫ܪ‬ဤᆒઐLj ဧᑳৈ࿜ࢢৃࢯৎਜ਼ቕĂීೡǗ 2. ࿜ອ޾೰ࡼૄ৻ǖ ᒮቤૄ৻৉ᔇಢࡼTOP࿜ອĂOPP࿜ອĂ࠳ሾ ࿜ອጲૺ࿜ອ޾೰ጲࡉࡵᔢಯሯࡼ޾೰቉ਫǗ 3. ‫ܪ‬ဤࡼ੝ಯᏥ፿ǖ ߠॊᏥ፿Tଐચቤ‫ܪ‬ဤLjဧᑳৈ࿜ࢢࡼ‫ܪ‬ဤታ ෹ĂᑳஈĂග਋Ljཱུ৻ఱࡼ৪ᇕਭ߈ৎऱ‫౐ܣ‬அLj ᄴဟᄏዩ৪ᇕࡼಘབă

Ꮛེ༽ࡼॲᇗLjඛৈཌᎮ࣒ถঢ၊ࡵTࢢࡒ౶ࡼཝቤ ၁௻ߡૣǖᆨᚺࡼᔃྻĂታ෹ࡼ‫ܪ‬ဤĂ੝ಯࡼ‫ݚ‬௜Lj ᄂܰဵᄴူඣ೜ੑࡼறခෂඎĂེ༽ࡼॲᇗ࣒৊৻ ఱૺࣃူ્ഔሆ೫࿾రࡼ፝ሷăᇋጙલ஘ᒲࡼሾ၉ ᒦდ཭ࢢནࡻ೫೜ੑࡼ߅૲Lj࠾ॕૹᅍCEO IanᏴኲ ࢢᒦ৊ᆸඣഔሆ೫ĐVery GoodđࡼᏸගLjખฉཌ ᔐளಯShawn Aiᆐᆸඣ‫ۆ‬ख೫Đᔢଛॲᇗ୙đࡼྋ ᎺăࡩࢢᔐᏴ޻્࿟ॊሱᑚቋᇶᏝဟLjჅᎌཽ࣒ઢ ંཪᏘLj۶ঢቢᆥƽ৻ఱࡼᏸගĂഌࡴࡼళࢾ৊೫ ᆸඣৎࣶሶ༄ࡼࣅೆă ৛ႊࡼTଐચ৊ඛଜTࢢࡒ೫፮ୈૺྟୈऱෂࡼ ཝቤখ‫ܤ‬LjĐ T đ৊೫ᆸඣდ཭ࢢ࢒औࠨညෘLj

औNJॲᇗࡼቤገཇ

ᏴĐTđࡼവ࿟ᔑ཭ᎌ੪ࣶଲባLjࡣጐᎌஙᄖᑚዹࡼ

1. ཽೆ๼ᒙࡼᓞ‫ܤ‬ǖ

ᇶᏝăችਈർࡸᑞྙᄤLjऎங൳‫࠭ݛ‬ᄿ

ᓖᒮ๝‫ࡼۂ‬੝ಯቶLjᒋ‫ޠࢢۂ‬ඛᄖߥ‫އ‬ဣଔࡵ

ᏗƽĐTđ߲ጙৈৎੑࡼᆚ౶Ljᆸඣေ෹ ጲࡗƽ

ቧᇦ‫ڔ‬ཝ Information Security

࿷્৔߈৕ૣ ( ሆ ) Social Engineering Attack

࿟

ࠨᆸඣ஑࿬೫ቧᇦ‫ڔ‬ཝᒦਈ᎖࿷્৔

ፀᆀᒍ૞೔୻Ljࡴᒘ၊਴ᑗଐႯ૦‫ۻ‬ᒈྜྷ෸൫Ljా

ऴपLjऎ੪࿩્ਈቦ࿷્৔߈ኧऱෂࡼ৕ૣăፐࠥLj

߈ኧࡼጙቋ૥‫۾‬গศLjᑚࠨᆸඣଖኚ

എࢀᒮገቧᇦࣀပă

೫ஊਜ਼ᐾᆻ࿷્৔߈ኧ৕ૣࡼᏇಯĂ၄ࣤĂ‫ښ‬ಿૺ

ᄀ൙ጙሆᑚৈજᄌLj෹ࡼથဵᇧᆃࡍ

औဵ༵ቧ຋ᎍă੨ఱᄰ‫ݧ્ޟ‬፿৉ᒬ‫ێ‬जLjᎧ

ଜ࣪໚ᎌৎ࿾రࡼ೫ஊLj݀༦ኧ્Ᏼᑚৈቧᇦ۬

၊਴ᑗĐ౯ਈᇹđĂĐᄁதઃđLj୐ೂ຋ᎍਈᇹă

औဵଝ༓ᇕಯऴपă࣪᎖࿶ම߈ࣞ୷঱ࡼ‫ێ‬৛

ᐠါᐐ‫ࡼޠ‬࿷્ৎੑࡼۣઐᔈ଄ਜ਼৛ႊࡼቧᇦᓾ

ࡩख߲༿ཇࡼཽ੪భ‫ڐ‬૞ᑗᎧ‫ۻ‬༿ཇᑗᎌሤᄴࡼ‫ڐ‬

‫ޝ‬ჅLjྀੜཽ஠ྜྷ‫ܘ‬ኍ߲ာᎌ቉ᑺୈLj࣪౶षᑗገ

‫ޘ‬ă

ੑĂቧዶਜ਼ፀ୅ဟLjཽඣᆁᆁ༷ሶ᎖ၿ࠭Ljᑚᒬ၄

ᎌ๻ᄴਜ਼ପ၁ᒜࣞă৔ᔫཽᏋ࣪᎖ැঢቧᇦࡼᓽኯ

ࣤᏴሚဣည૚ᒦጐ੪‫ޟ‬୅Ljऎ༦ऻ‫ޟ‬ᎌ቉Ljፐᆐཽ

ገ௾࣪Ꭴጲ௢௾Ljጐ‫ݙ‬ถᏴ࢟જᒦୣધᑚಢቧᇦă

ඣ࣪຋ᎍᔐဵལ࿩ऴपቦಯă

ැঢᓾ೯‫ܘ‬ኍྜྷਡ࿟ჄLjᏙߓୣᎅᓜཽۣ਌ăृ໰

ྙᄴሚဣ࿷્ᒦࡼຣᔇLjჇඣࡼ໑ຣଉ೉ተተ ྻ​ྻLj‫ݙ‬ጙऎᔗăႲᓹᆀ൥ਜ਼ᄰቧଆၣࡼ஠‫ݛ‬Lj໚ ຣၣઔዹጐ‫ࣥݙ‬डቤLjഎཽऴ‫ݙ‬ဒऴăಿྙLjᎌࡼ

ྯဵධቧཚᆆăཽඣ‫ྏ୷܈‬ጵॲ࠭ਜ਼ሤቧഌࡴLj

ཽፐ၂ᅄ૝ࡻ၄૦ᒦ୙࣢ቧᒦࡼ୙ອĂ୙஘ऎ࿟ࡩ

Ⴥጲ੨ఱభጲඌߠഌࡴLj૞ઊଣ઎ᆆඌߠഌࡴ࿽‫ܟ‬

၊ຣLjᎌࡼཽ༵ቧຣᔇࡌ౶ࡼ༫ཽखည‫ૢޱ‬Ăૻܿ

ࡼཽ౶ဣဗ໑ຣă

ᆉ਴Ljᐐ༓ऴपፀဤLjመࡻᎄᆐᒮገă

ᓾ೯።ளॏႵࠀಯLj݀ཀྵۣ‫ݙ‬ถ‫ۻ‬Ᏻૂআă ྯဵᒜࢾৈཽ‫ڔ‬ཝऱ‫ښ‬ăۣઐੑᔈ଄ࡼৈཽᑂ ઓਜ਼ම൩Lj‫ږ‬ᑍ৛ႊᑶ‫ݽ‬ਖࢾ࿸ᒙᔈ଄ම൩༓ࣞLj

ᓕᏔࢀ࢟જઁ‫ۻ‬ຣན༂‫ݤ‬Ljࢀࢀăᑚቋሚဣ࿷્ᒦ

႐ဵጵ᎖࿷્ཀྵཱྀăࡩገᔪࡼူ༽ఘ࿟བྷਜ਼ܰ

ࡼ໑ຣ၄ࣤጙࡡ‫ۻ‬੨ఱዓ࿼።፿ࡵ৕ૣᆀ൥ᇹᄻLj

ཽჅᔪࡼူ༽ጙዹࡼဟ઀Ljཽඣ્༷ሶ᎖ࡊ።༿ཇă

ᔐᒄLjਓࡍଐႯ૦፿ઓ࣒።ক࣪࿷્৔߈ኧ৕

௓खᐱ߅ᆐ࿷્৔߈ኧ৕ૣă

ࡩ໚ჇཽጐᑚዹᔪဟLjཽඣ௓્ཱྀᆐᑚቋDŽᒋࡻટ

ૣۣߒ঱ࣞࡼவᄒLjဟర‫ݟ‬ೡᔈ଄ࡼዛ஬Lj‫ݙ‬ገཱུ

ስ‫ޟ‬୅ࡼ৕ૣऱजᎌǖᒇ୻༅ྜྷ‫ێ‬৛‫ޝ‬ჅLjଣ

ጧࡼDžቲᆐဵᑵཀྵࡼăಿྙLjඌߠ਌ಯཽᏋࡼ੨ఱ

৛ႊࡍೆᄾྜྷ୐࿸ࡼᆀ൥‫ڔ‬ཝଆၣࡅဗተᄴኋ࿸Lj

ඌᆒઐཽᏋĂଆၣ৻ᆰĂᅪ൲႙ૡᏋစᒗ༹ஈ৔Lj

সႫ၊਴ᑗჇጯ࠭၊਴ᑗᄴူࠀࡻࡵ೫ጙቋభቧࡼ

߅ᆐጙࡸ࠺ྦྷࡼĐ൫ໜํऴሣđă

਒ීᑵࡍ࢐஠ྜྷ‫ێ‬৛၀Lj႑૦ኰᑊాഎ૞ሤਈቧᇦLj

ቧᇦLjกඐ၊਴ᑗ௓્༷ሶ᎖‫ڳ‬ᔈ଄ᐾᆻࡼಢ႒ቧ

૞ᄽఘ݀ኸႥ଑ᓕ৔ᔫཽᏋ୆ྜྷࡼాഎǗᄰਭ࢟જLj

ᇦጐসႫ੨ఱă

ඌߠଆၣཽᏋ૞࡝ᆡഌࡴLjጲ৔ᔫᆐᎅࡌ࢟જ࠭৔

ᇋဵঢऍᅄۨቦಯăཽඣᏴ၊ࡵऍૉઁLj‫ޟޟ‬

ᔫཽᏋాᒦᄁན໚ჅኊቧᇦǗጲૺ࿸ᒙ৉ᒬᆀ൥ຣ

ᎌሯૄۨ࣪ऱࡼቦಯă੨ఱభጲሌ৊၊਴ᑗጙቋቃ

௜Ljᄰਭଦ࿸ࢮ᎟ᆀᐶᒇ୻ᄁན፿ઓᑃ੓ਜ਼ాഎLj

ऍቃૉLjစᒗᅀഴጙቋ૦මቧ

ඌߠᆀ൥਌ಯᏋLjᄰਭ࢟ᔇᎆୈሶ፿ઓჃገాഎLj

ᑗࡼቧྀਜ਼ૄۨă

Ᏼ࢟ᔇᎆୈᒦᒈྜྷ෸൫Lj༨ན፿ઓቧᇦLjࢀࢀǗစ

ങဵლ౹ਜ਼‫ڐ‬ᐴቃ‫ܣ‬

ᒗᏴ‫ێ‬৛౮૤ᒦጐᆁᆁ۞਺ᎌ࢟જ‫۾‬Ă۸ᆄഺĂਖ

ጩăᆀ࿟ߡ಍ள‫ޟ‬ຎࡵ

ࢾ၄‫ݿ‬Ă྇߈‫ڔ‬๝‫ܭ‬Ăᇹᄻ၄‫ݿ‬Ăࡌ፝ृᒓĂࢀࡍ

ᒦ୙Ă඾ॅᐓ႙ࢀดྏ

೟৛ႊ૦මቧᇦLjྙਫ‫ཽۻ‬इፀ༨ནLjઁਫ‫ݙ‬ఔ࿸

ࡼᎆୈ૞ᆀ጑Ljࡣ્ገཇ

ሯă

ᄘቖᑃઓਜ਼ాഎጲ‫ܣ‬Đዩ Ⴥᎌࡼᑚቋ৕ૣ࣒ဵಽ፿೫ཽቶྦྷ࢛Ljྙᄴඳ

ᑺđ࿽॑Ljᑚᄰ‫ဵޟ‬੨ఱᐁ

ᄂปయᏴĖ໑ຣࡼጳၣėጙၗᒦ፛፿೫‫ڐ‬ፐႅუࡼ

ጯ࿸ੑࡼམᄁLj܏ிီஏ࿟

ጙ௪જ:Đᒑᎌೝᒬူᇕဵᇄག஧ࡼĊĊᎪᒼਜ਼ཽಢ

඗ᎌᑚඐࣶĐᄖ࿟ࢬሞܽđࡼ

ࡼ᎚ࠚăđ࿷્৔߈ኧ৕ૣ੪ࡍ߈ࣞ࿟௓ဵಽ፿ཽ

ੑူ༽ă

ඣࡼĐ᎚ࠚđࡍፀĂ༵ቧਜ਼࣪ቧᇦ‫ڔ‬ཝࡼᇄᒀă ‫ྙ܈‬ǖ ጙဵ೴ໜቦಯăጙቋཽ࿟ᆀဟེᒪ᎖ීቩ‫ڭ‬ᕦĂ

ᇦLjጲધན၊਴

Ⴥጲገऴᒏ࿷્৔߈ኧࡼ৕ ૣLjથဵገጲཽᆐ‫۾‬ଝ༓ऴपƽ ጙဵᐐ༓ऴपፀဤă‫ޟ‬ዔ

ໜᆫᯃူĂલྻࢅ଀ጲૺጙቋ৶૟ཽቦࡼดྏLj੨

ࡸĐᒀ଄ᒀ‫܋‬Lj‫ڻ‬ᐵ‫ࡓݙ‬đăཽඣ࣪

ఱಽ፿ᑚᒬ೴ໜቦಯLj᎑ဧཽ࢛ૣᦩಂLj݀ᒎሶइ

᎖ᆀ൥৕ૣLjਭབྷৎມᒮ᎖ଆၣ࿟ࡼ

14

݀ࢾ໐ৎધLj‫ৢݙ‬ሱLj‫ݙ‬ᅪஐă

ፙၺႈᏎ ঢऍૄۨ A CSR Activity in KM Shibo Store ౧ීီ݇ࢢᓤ᧤ᒦቦಏᇗਈᇹ‫ ݝ‬ቝᒨී

3

ᏜLj࣪ࠔ߃౧ී౶ႁLj‫ဵ۾‬ጙৈथઔ႒஝Ă

঱ቭࡻᄢ໦౶Ljो​ो৊ࡍଜࡑ࿟ሎዞࡼ੺ഌகăဗ

ࠔፀ‫ࡼ཭ڝ‬Ꮬ॑Lj཭ऎஙฤLjᎅ᎖Ꮂࡵ‫ڻ‬

৔ࣩ‫ޠ‬ඣ࣒‫ۻ‬ᑚቋᒠ້ࡼਰᔇඣჅঢࣅLjࣩ‫ޠ‬ರဓ

ฤ‫ݙ‬Ꮂࡼ੃ᏰLjࡍ࢐྆௏൸෹ࠉṌLjጙຢ

ීႁǖĐᆸඣጐ౶ᔈแ࠿Ljᄰਭ৛ႊLjᆸඣሚᏴถ

રᇅLjࠔᄖ႒ઃጯள୓ᑚಱጣᆄă

৫੪ੑࡼည૚ăᑚࠨᅍ୐૚ࣅLjཱུᆸఘࡵ೫થᎌ੪

஀ᒗ 3 Ꮬ 25 ྇Ljࡍ੃ጯᐆ߅Ꮰฉဏ 16 ৈᒳှ

ࣶ࢐ऱညࡀᄟୈกඐଲౄLjጐී‫ڹ‬೫ᔈ଄ไೆ৔ᔫLj

2405ᅺཽ၊Ᏸăᎌ811ᅺཽĂ539ᅺᄿࡍဌንፙၺ

ᆐଜཽࠎᐆቴॵည૚ࡼဟ઀Ljৎ።কঢऍૄۨLj஧

߲ሚ౩ซLjแᔫᇕ၊Ᏸෂ૩ࡉ4668ᅺ෰ăᎾଐཝဏ

ᔈ଄ࡼถೆLjૄۨ࿷્ăᇧᆃ৛ႊถ৫ࣶᔝᒅቋስ

แᔫᇕፐᏰି‫ޘ‬60ǁᔧᎎǗཝဏแጓᒇ୻ள଍Ⴜပ

ᑚዹᎌፀፃࡼ૚ࣅƽđ

ጯࡉ170ጸᏄă

ᄰਭ༄໐ኝࠅLjᔝᒅဗ৔ࣩᄀ൙ୣഗLjጲૺᏰ

ᑣ࣪Ꮰฉဏ၊Ᏸဣଔ༽ౚLjள౧ීီ݇ࢢᓤ᧤

ཌဣ࢐႙ၺLjࡵᔢઁᔐஉૄ৻Ljဧဗ৔ࣩߠॊঢ၊

ᒦቦॊ‫ݝ‬ᄀ൙Lj௼ࢾጲĐ‫ڐ‬ቦ႙ၺđᆐᓍᄌLjఎᐱ

ࡵ‫ڔڻ‬௙ᏴखᐱࡼᄴဟLj৊ᔈ଄ࡼည૚ࡒ౶೫ဣဣ

ሶᏰཌቃኧᐓ႙ፙ፿ၺࡼဗ৔ࣩᅍ୐૚ࣅăᄰਭཱུ

ᏴᏴࡼখ‫ܤ‬ăፙၺႈᏎLjᏴ৛ႊᄋ৙ᔈ଄খ‫ܤ‬ሚᓨĂ

ဗ৔ࣩ஠ቲᔈ࿽࣪‫܈‬LjᏰཌఠ‫ࢀފ‬ᇹ೰ણஂLjࡉࡵ

খ‫ܤ‬ည૚ࡼ૦્ဟLjᔈ଄ጐ።ᐊᇄ๬ࡕࡼ࣪৛ႊĂ

ଝ༓ᅍࣩื௡ೆLj࣪৛ႊૺ࿷્ঢऍૄۨLjଝ༓࿷

࣪࿷્ঌ໦።ᎌࡼᐊྀਜ਼ፃᇗă

્ᐊྀঢࡼ෹ࡼă

‫ࠨ۾‬૚ࣅLjৢ෶௮4325ᏄDŽ਺ॊ‫ݝ‬Ꮛ৔ૺཌᔐ

ࡒᓹ࣪Ᏸཌཽ෍ࡼเเ‫ڐ‬ቦLj4Ꮬ15྇Lj౧ී

ᑌᔐ௮౒DžLjཝ‫ݝ‬৪ࡻ౗ཛྷၺ330ୈLjৢଐ7920ີă

ီ݇ࢢᓤ᧤ᒦቦॊ‫ݝ‬ဗ৔ࣩ‫ޠ‬Ᏼಏᇗਈᇹ‫ࡼݝ‬ᔝᒅ

ளᒦખࠢ࿖ᔐ્቏ࢯLjཝ‫ݝ‬௮ᐓࡵᏠฉဏဝ೶ጫᔙ

ሆLj୓ᓤ᧤ᒦቦཝᄏཽᏋ‫ڐ‬ቦ௮ᐓ૏௡ऎ߅ࡼ330ረ

ᔈᒤሜഷউᑪ࿟໇‫ݻ‬ቃኧă

ፙ፿ၺDŽৢଐ7920 ີDžLj႙ࡵ೫၊ᏰᔢዏᒮࡼᏠฉ ဏဝ೶ጫᔙᔈᒤሜഷউᑪ࿟໇‫ݻ‬ቃኧă

ቦટঢऍLjૄۨ࿷્Lj‫ڐ‬ቦവ࿟Ljᎌฝᎌ ᆸčč

੖ࡵᆸඣ႙౶ࡼ࠙ுፙ፿ၺLjਰᔇඣቈྏ൸ෂLj

15

࿷્ਈᓖ Talking Society

2010Ď࢐ཆጙቃဟď૚ࣅ

সĂஶ਋ࡾ਒ጙቃဟLjጲሰ።ĐஜૻቲࣅLj።࣪

2010 Earth Hour Activity

ሿ੒ਜ਼ღ๝हă

໮઀‫ܤ‬છđࡼާፇLj࿽ᄏೆቲ࢐ᒘೆ᎖ି࿩ถᏎ Đ࢐ཆጙቃဟđᎅီஏᔈ཭૥஘્DŽWWFDžख

2

010 ฤ 3 Ꮬ 27 ྇ 20:30 LjĐ࢐ཆጙቃဟđ૚

໦LjᒒᏴཱཽུඣ೫ஊࡵ໮઀‫ܤ‬છჅࡒ౶ࡼஜ຾ᆆቔLj

ࣅ୓ᏳࠨᏴཝཆሊ໦ࢅღည૚ེޭăᑚৈ

݀ፀဤࡵৈᄏቲᆐ୓્৊௙ᓕણஹࡒ౶ࡼ࿾ర፬ሰ

ཝཆણۣ৛ፄ૚ࣅ੓ᑑৈཽĂ໩ጓਜ਼࿷ཌ

૞௤ࡍখ‫ܤ‬ăᔈ 2007 ฤᏴ‫ࡍڦ‬ಽ዇ࡼᇨป၅ࠨ௟

፿ဣଔቲࣅஂᏖถᏎLjဵီஏ࿟ਖෝᔢࡍࡼણۣ

‫ێ‬LjĐ࢐ཆጙቃဟđጯளᓆ୍߅ᆐཝཆᔢ௥੓ᑑೆ

ቲࣅᒄጙă‫ڔڻ‬௙ᔫᆐ๏ᒴ࢒ጙĂᒦਪᔢࡍࡼᓤ

ࡼஂถቲࣅLjஙฤᇢ፛೫ཝཆ6000ࣶৈ߃ှĂިਭ

ြ୐‫ݢ‬ഃ၉࿜ਜ਼ጙ਑ާࡴࢅღଜ௙ည૚ࡼቲጓሌ

10ጸཽ‫ݬ‬ᎧLj໚ᒦ۞౪126ৈਪଜਜ਼࢐ཌLj56ৈਪ

ग़Lj୓ೌኚ࢒2ฤ૩૵‫ݬ‬Ꭷ໚ᒦăஔဟLj‫ڔڻ‬௙ᒦ

ଜ၅ঀࢀࢀă‫ڔڻ‬௙ᇧᆃᄰਭଫߒᄾ࿽Đ࢐ཆጙቃ

ሿॅᑗ஠ቲৎ঍ᐊྀঢࡼሿॅਜ਼ည૚ऱါLjᄴဟጲ

ਪᔐ‫ێݝ‬৛၀ጲૺ໢ሆཝਪჅᎌඡࢢᇬ෌ᅪᆍਓ

ဟđਜ਼໚჈ৎࣶࡼણۣ৛ፄ૚ࣅLjᎅᆸૺཽLj፛ࡴ

భߒኚࡼ࿜ጓෝါᆐጓஏᔪ߲‫ܭ‬ൈă

࢐ཆጙቃဟLjᆸඣᏴቲࣅ Ċ ଑ॵᒳ৴ണࢢĐ࢐ཆጙቃဟđ૚ࣅ CSR Activity in FZ Gulou Store ॵᒳ৴ണࢢࠣᓝଜ௥Ꮚጳ‫ ݝ‬᎜ቤી

৔ᄰࡸࡼኝࠅ౺࿟ਂᓹጙᐽ௤७ࡼĐ࢐ཆጙቃဟđࡼ ኝࠅ਱ۨጲૺࠥࠨ૚ࣅࡼ଼஑Lj਱ۨ࿟මම൧൧ࡼ ໽෗Ljࡔ‫ܭ‬ᓹᏋ৔ඣጙ॑​॑ࡼߌํǗཽೆᓾᏎ‫ݝ‬ᓜ ඡᑣ࣪Đ࢐ཆጙቃဟđᔪ೫ጙࣤᏖ‫ۍ‬ቃဟࡼኝࠅ၁ ຫLjᏴ޻્࿟ਦࣅ݃हăཱུᑳৈ࿜ࢢ࣒޽஦ᏴĐ࢐ ཆጙቃဟđࡼણۣኝࠅॉᆍᒦă ࣢࣢ࡼ60ॊᒩLjఘ႒ᆈ‫ݙ‬ᔗࡸLj཭ऎᑚ‫ݙ‬ஞஞ

ࣅă ࠭ক૚ࣅఎᐱ༄‫ۍ‬ৈᏜLj࿜ࢢཽೆᓾᏎ‫ݝ‬ጯள

ဵጙৈᇬࡾጥါLj჈ৎဵጙৈஂถಯศLj‫ݙ‬൙ဵᏴ

010 ฤ 3 Ꮬ 27 ੓ 20 ဟ 30 ॊLjႲᓹ࿜ࢢࡼ‫ܪ‬

ఎဪᆐሰ።ᑚࠨࡼ૚ࣅᔪ೫኏ࣶ૩૵ࡼᓰ۸ăᏴ࿜

৔ᔫ࢐࢛થဵ௙ଜ፿࢟Lj࣒ኊገᆸඣ‫ޠ‬໐ࡼไೆਜ਼

ᒔቶLOGO B&Qጲૺവ‫ܟ‬ஶ਋ࡾࡼᇬ෌Lj

‫ࡼޝ‬৉ৈᄰࡸ࿟ᆸඣႲࠀభጲఘࡵਈ᎖Đ࢐ཆጙቃ

ᑽߒLjဟဟᄋታᔈ଄Ljਈࢬ‫ܘݙ‬ገࡼ࢟ࡾLj‫ݙࢬڰ‬

‫ܪ‬ᒔᓹ‫ڔڻ‬௙ॵᒳ৴ണࢢᑵါሰ።‫ݬ‬Ꭷ

ဟđࡼኝࠅLjሶ৻ఱኝࡴࠥࠨࡼ૚ࣅLjཱུჇඣਜ਼ᆸ

ኊገࡼ࢟Ꮞă

WWF ီஏᔈ཭૥஘્ᄋ߲ࡼĐ࢐ཆጙቃဟĐ૚

ඣጙ໦‫ݬ‬ᎧࡵĐ࢐ཆᇬࡾጙቃဟđࡼ૚ࣅᒦǗᏴᏋ

2

2009ฤࣞ࠾ॕૹᅍ ࿷્ᐊྀۨসቤሎ߲ഭ

‫ڔڻ‬௙፞ਪ ၅ଜࢅღ໢୊࿜ࢢ୺෵

Kingfisher CSR Report Launching

B&Q UK First Retail Eco Store Opening

‫ږ‬

ᑍਏಿLj࠾ॕૹᅍᔫᆐ࿟ှ৛ႊLjඛ ฤ્ሶ৛ᒰख‫ૹݚ‬ᅍ࿷્ᐊྀۨসă 5 Ꮬ࢏Lj 2009 ฤࣞۨসᑵါख‫ݚ‬Ᏼ࠾

ॕࡼᆀᐶ࿟ǖ http://www.kingfisher.com/CR ă ᓍገดྏ۞౪ૹᅍĎ Future Homes ᆚ౶ᒄଜďࡼ ࿷્ᐊྀखᐱᐵ൒Lj૾ጞᅘࢅღણۣ‫ޘ‬ອਜ਼ॲᇗ ࠳஠ሾ၉Ljஐᎅᄋ঱ถᏎ቉ൈஂᏖ߅‫۾‬Lj࠭ऎࡉ ࡵᆐ৛ႊᐐᒋࡼ෹‫ܪ‬Ǘ݀஑࿬೫ૹᅍሆၢ৉Ꮵ፦ ৛ႊᆍླྀखᐱᐵ൒ᐱఎࡼ7ሲᓍገ෹‫ܪ‬ਜ਼ਈ୆ᒎ‫ܪ‬ ࡼ࿷્ᐊྀᔢଛဣୃă࿷્ᐊྀฤࣞۨসᎅࣖೂ ࡼᓜଜᅍࣩဃᏞLj݀ளᎅ Ernst&Young ဃਖ਼ăઢ ፩৉ᆡᏋ৔ᔈቲሆᏲᏞࣗƽ

16

Đ࢐ཆጙቃဟđLjᆸඣᏴቲࣅă

2

010 ฤ 3 Ꮬ 19 ྇Lj‫ڔڻ‬௙፞ਪ၅ଜࢅღ ໢୊࿜ࢢᏴNew Malden and Sutton୺ ෵ăࢅღᏴඛৈཽ௟၄ᒄಏ‫ܣ‬భဣሚă

໢୊ࢢᒦᆐሿॅᑗᄋ৙೫ି࿩ણஹ፬ሰ݀ᄴ ဟభጲஂဏଜᄭఎᑽࡼ௥ᄏऱ‫ښ‬ਜ਼‫ޘ‬ອăອ ಢॕ঍ࡼ DIY ‫ޘ‬ອጲૺᓜጓࡼ‫ڔ‬ᓤॲᇗᆐ৻ఱ ፦ᐆࢅღଜ௙ણஹᄋ৙೫‫ܣ‬அă࠭ᇋᏜ॑ఎ ဪLj፞ਪ‫ڔڻ‬௙୓ᅎ߲Đଜᄭࢅღຶৰđࡼ ሲ෹Lj‫ۑ‬ᓐਓࡍ৻ఱ೫ஊྙੜੰ೟྇‫ޟ‬ଜ௙ ࡼღ๝हLj࠭ऎመᓎି࿩྇‫ޟ‬ည૚ࡼღᔗ૭ ጲૺஂᏖ྇‫ޟ‬ଜ፿ࡼ߅‫۾‬ă

ด‫ݝ‬ဃଐ Internal Audit

ီ݇ൊྻ߲ቲ Expo Green Commuting

ᆐ

ۣᑺ 2010 ฤ࿟਱ီ્݇ࡼ߅

‫ڳ‬ੑ࿜ࢢด‫఼ݝ‬ᒜਈ Role of Store Internal Control

࿜

ࢢด‫఼ݝ‬ᒜࡼ‫ݬ‬Ꭷ୯ྻLj૥‫۾‬భጲॊ

༽ౚDŽ۞౪۞ᓤLjۣᒠ໐Ljᄟ൩Džă

ᆐྯৈ‫ࠨށ‬ăჇඣᏴᑳৈด‫఼ݝ‬ᒜഗ

Ᏼဃਖ਼ᒆᐊऱෂᔢᓍገࡼဵ߲࣪ሚࡼऻ‫ޟ‬ზࡼ

߈ᒦߌ࡛೫‫ݙ‬ᄴࡼᒆถLjखિᓹ‫ݙ‬ᄴ

঱ज़ሙ༽ౚ஠ቲሚ‫ޝ‬ဃਖ਼DŽ၃ፖ‫ݷ‬ᔫྙ၃ፖቃວན

ࡼᔫ፿Ljᒑᎌ৉ৈ఼ᒜ‫ࡼࠨށ‬Ꮛ৔ߠॊಯஊ݀ᒊ

ሿǗ၃ૡ‫ݷ‬ᔫྙ၃/ᅓૡ‫ݷ‬ᔫནሿDžLjᑚቋ‫ݝ‬ॊ‫ܘ‬

ൊྻ߲ቲđࡼ੓ᑑLj‫ڔڻ‬௙ᒦਪ໽ၞ೫

ቲ೫৉ᔈࡼ৔ᔫดྏLj‫ݣ‬ถۣᑺ࿜ࢢ፦Ꮵਖपᎌ

ኍᏴ࢒ጙဟମ༫ᔈ஠ቲࠀಯLj॥ᐌᒄઁᇄज૞੪ซ

ᎅ࿟਱ီ્݇ူᇗ቏ࢯ௜Ă࿟਱ှણஹ

቉࢐஠ቲă௥ᄏ౶ႁǖ

ཀྵཱྀူୈखညᑞဣቶǗ໚ࠨဵ࣪Ꮛ৔ࡼ‫ݷ‬ᔫ଑ഺ஠

৖ᑑఎਜ਼ဣሚጙஔࢅღီ݇ ࡼߌํLjᆐሰ።Đࢅღီ݇

ۣઐ௜Ăගਪણۣ቏્Ă࿟਱ှᅪ࿜ᄾ ᓾ໩ጓ቏્ᓍ‫ێ‬ਜ਼ާፇࡼĐီ݇ൊྻ߲ ቲđ໩ጓߌํၗLjᑹᒮߌํǖ

၅ሌLjᔫᆐ‫ݷ‬ᔫ‫ࡼࠨށ‬Ꮛ৔‫ܘ‬ኍᑞဣ࢐‫ږ‬ᑍ৛ ႊࡼਖप஠ቲ‫ݷ‬ᔫă ᑞဣ࢐ਖप‫ݷ‬ᔫဵ࿜ࢢᔪੑด‫఼ݝ‬ᒜࡼ༄ᄋᄟ

Ŕ ৴಺Ꮛ৔߇ᔬ࢐ᄤĂ༵ਜĂ৛ৢ໱‫ࢀޱ‬ ৛ৢୣᄰ৔௥࿟ሆ‫ۂ‬Ǘ Ŕ ৴಺Ꮛ৔Ᏼహ໮ᒠ೟೜ੑࡼ࢐ऱLj‫ݧ‬፿

‫ۂ‬Ǘ Ŕ ৴಺Ꮛ৔஧೟ି࿩ᔈଧ‫ࡼޱ‬ဧ፿Ǘ

ਖ਼ǖྙ၃ፖ૞၃ૡ‫ܘ‬ኍ࣪᎖ࡩ྇ࡼ৻ఱᅓૡૺ၃ૡ ࡝ᅲᑳቶ஠ቲਖ਼࣪Lj࣪᎖ඛጙ࡝৻ఱᅓૡ૞၃/ᅓ ૡሤਈၗෂ၄ኚဵ॥ᅲᑳᓰཀྵ஠ቲဃਖ਼ă

ୈLjጐဵ࿜ࢢᄋ঱৔ᔫ቉ൈࡼ૥‫ۣ۾‬ᑺǗ॥ᐌᆐ೫ ဣሚ఼ᒜ෹‫ܪ‬Lj‫୓ܘ‬ᐐଝৎࣶࡼ఼ᒜણஂLjࡍࡍଢ଼ ࢅ࿜ࢢࡼ৔ᔫ቉ൈă

ᔢઁLjᔫᆐ࢒ྯ‫఼ࡼࠨށ‬ᒜ୯ྻLjྙᒋ‫ޠࢢۂ‬ ጲૺࢢᔐLj‫ܘ‬ኍᔪੑߥ‫އ‬୯ྻਜ਼ဃຒऻ‫ޟ‬ზူ ୈࡼ୯ྻă

໥ᔈቲ‫ޱ‬Ă‫ݛ‬ቲࢀऱါ࿟ሆ‫ۂ‬Ǘ Ŕ ৴಺Ꮛ৔ສ‫ޱ‬૞ᑗ੝߇߲ᔖ‫ޱ‬࿟ሆ

ቲူઁဃਖ਼ॊᇜLj௥ᄏᄏሚᆐᅲᑳቶਜ਼੝ਖቶဃ

໚ࠨLjᔫᆐ࢒औ‫఼ࡼࠨށ‬ᒜ୯ྻLjྙ‫ݝ‬ඡᓍ਌/ ளಯLj‫ܘ‬ኍᔪੑሚ‫ޝ‬ପ࣓ጲૺ‫ܘ‬ገࡼဃਖ਼ᒆ ᐊă

࢒ྯ‫఼ࡼࠨށ‬ᒜ୯ྻဵ࿜ࢢ఼ᒜ߈ኔࡻࡵᎌ቉ ဣဗࡼభణۣᑺਜ਼ᅎࣅೆăᏴᒊቲߥ‫އ‬୯ྻဟ‫ݙ‬ถ ࣪᎖࿜ࢢखညࡼጓᇗ଑ഺ஠ቲ‫ܭ‬ෂဃਖ਼Ljభጲି࿩

࢒औ‫఼ࡼࠨށ‬ᒜ୯ྻᏴᑳৈ఼ᒜણஂᒦ໦ਖ਼ቦ

ߥ‫އ‬ၫ೟ࡣ‫ܘ‬ኍ࣪᎖‫ࡼއߥۻ‬ጓᇗ଑ഺ஠ቲᔢሮ஧

ᔫ፿LjᏴሚ‫ޝ‬ପ࣓ऱෂ‫ܘ‬ኍဟ‫ޟ‬ਈᓖᏋ৔ဵ॥‫ږ‬ᑍ

ࡼᓫ௅LjྙᏴߥ‫އ‬၃ፖგ৻ఱᅓૡ଑ഺဟLjభጲኯ

ᑵ‫ࡼޟ‬ਖपᏴ‫ݷ‬ᔫLj௟ಿ౶ႁǖ၃ፖᓍ਌/၃ፖளಯ

ᆰሤਈ໽ਖ਼ᅓૡ࡝Ꮛ৔ጲૺᄋནᅓૡ࿜ອࡼᏋ৔Lj

Ᏼ၃ፖგཌᎮ‫ܘ‬ኍਈᓖ၃ፖᏋ၃ፖ‫ݷ‬ᔫDŽ۞౪ྸහ

စᒗገཇਖ਼࣪ᇹᄻెࡀ଑ഺਜ਼‫އ‬ఘ௥ᄏᅓૡ࿜ອǗ

Ŕ ৴಺Ꮛ৔ࡿ഻ᆀ࿟ღଐႯ໭Lj‫ݬ‬Ꭷৈཽ

࿜ອLjଶ‫۞އ‬ᓤLj၃ঈ౒ሲLjᎧ৻ఱઑࣅਭ߈DžǗ

Ᏼᔪဃຒऻ‫ޟ‬ზူୈဟLj።কߥནጙࢾ‫܈‬ಿࡼူୈ

ൊྻ߲ቲି๝Ǘᄋާᄰਭ৪൰ღᒎ‫ࢀܪ‬

၃ૡ‫ݝ‬ᓍ਌/ளಯᏴ၃ૡཌᎮ‫ܘ‬ኍਈᓖ৙።࿜႙ૡ/

ጞᑍ࿟ၤᄋૺࡼߥ‫৻އ‬ఱᅓૡऱज஠ቲᓫ௅Ljී೫

ተါᒦਜ਼໩ူጓ࡝ᆡਜ਼ৈཽࡼღ๝

ᄋནᅓૡ༽ౚLjᏋ৔༹࢛ૡᇕ༽ౚLj࿜ອᅲੑଶ‫އ‬

ူୈखညࡼᑞဣቶਜ਼ᓰཀྵቶă

Ŕ ৴಺Ꮛ৔ᆪීଧ‫ޱ‬Ăણۣଧ‫ޱ‬Ăᆪී߇ ᔬ৛ৢୣᄰǗ Ŕ ᄋާ࢟જĂ၁ຫ્ፇLjି࿩‫ܘݙ‬ገࡼ્ ፇ߲‫ുތ‬ቲǗ

हă ༿ኡᐋણۣࡼ߲ቲऱါLj݀ࡿ഻ᆀᒍǖ www.cleanair.net.cn ౶ଐႯิࡼღᔗ૭ ‫ګ‬ƽ

17

࿟‫ۂ‬ᑚ࢛ူ Talking Work

ཬചᇻĐᒿđLjጲ‫ܤ‬።‫ܤ‬ ϴᑱࣷቤSOPૺดဃᒀဤீྮᒄਊ SOP and IA Knowledge Competition in GZ Haizhu Store ਓᒳ਱ᒿࢢᓤြࡾ௥‫ ݝ‬জᏇଘ ਫ፿ጙৈᔊ౶හၤሚᏴࡼ୐‫ݢ‬ഃ၉ጓზLj

ྙ

‫ښ‬LjீྮऱါॊĐ‫܊‬၂Ꭷ޻્PKđೝৈણஂLjጲ‫ݝ‬

ก௓ဵ Đ‫ܤ‬đLj‫ݙ‬਌ဵࡍણஹથဵቃᇼ

ඡᆐ࡝ᆡ‫ݬ‬ᎧPKLjো௣‫ݝྮݬ‬ඡᔢઁᔐࡻॊຶ߲ጙĂ

3Ꮬ22྇ᒗ3Ꮬ24྇ᅲ߅࢒ጙൔࡼ‫܊‬၂ઁLj3Ꮬ

ஂ࣒Ᏼখ‫ܤ‬ᒦăࡣ‫ڔڻ‬௙਱ᒿࢢཝᄏᏋ

औĂྯࢀ୙Lj୙಺ሚ஘ॊܰᆐ 150 ᏄĂ 100 Ꮔਜ਼

24྇ᒗ3Ꮬ31྇ᆐ࢒औൔࡼ޻્PKྮLj৉‫ݬ‬ᨑࣩᇏ

৔࣪ࠥᔐဵጙᒇۣߒᓹැঢࣞਜ਼ຳ‫ޟ‬ቦLjፐᆐᆸඣ

50Ꮔăᔢઁྯ෗৉ঌᐊᔝᒅ2ᄖਈ᎖ቤSOPਜ਼ดဃࡼ

ဧ஧૗࿽ஊၫLjඛጙ‫ޝ‬PKྮ࣒ဵ঱ޭ‫ࣥݙ‬LjᑵჅᆣ

ጐᏴ‫ܤ‬Ljߠ൸ᓹඪሯ࢐‫ܤ‬Ljဟဟరర࣪୐‫ݢ‬ഃ၉ጓ

޻્๸ኵૺ2ᄖࡼ፩ܶ৔ᔫLjᑳৈሲ෹ᎅ๸ኵᓜᏋࡒ

ചᑱ઎࣍Lj৉መခᄰLj໚ᒦᎌ໢৴ᓐቭĂ঺ަᇎࡰ

ࡼቤཋဴਜ਼खᐱߠ൸ᓹੑໜĂ۞ྏਜ਼ቧቦă

ഌᏋ৔୴೗ᅍࣩᅲ߅ă

‫܈‬ສĂ૮༽ా੓ኅĂಳອࡍ๡ख౯ວࢀ౯౯ࣩற‫ݨ‬

๸ኵਜ਼ᔐஉă

ᔈቤSOPഗ߈৛‫ݚ‬ሆ౶ઁLjᏴࢢ‫ޠ‬၀ࡼ૩૵፛

‫ྮ܈‬ఎဪࡼ༄ྯᒲLj৉ৈ‫ݝ‬ඡ௓૩૵‫ݬ‬Ꭷࡵቤ

ࡴሆLj਱ᒿࢢᅍࣩጙᒇ࣒ጲᔢ૩૵ĂᔢᔈቧĂᔢ፾

SOPૺดဃᒀဤࡼኧᇴᒦLjඛᆡᏋ৔ૺ࠳ሾᏋ࣒࿾

ᄰਭᑚ‫ޝ‬றቦᔝᒅࡼீྮLjཱུᆸඣ਱ᒿࢢࡼᏋ৔

তࡼቦზབྷ፩୻݀፱ۧ჈ă

ঢᑚᒬኧᇴࡼเ੿ᒄज़ă৔ᔫᒦLjᆸඣᆨ৺ऎᒀቤǗ

ૺ࠳ሾᏋ፿ᔢ࣢ࡼဟମLjᔢ঱ࡼ቉ൈ౶ᇢ၃ૺ࿾ྜྷቤ SOPૺดဃᒀဤLj‫ۑ‬ᓐᆸඣৎᎌ቉ൈ࢐ఎᐱ৔ᔫă

ᆐ೫ଝ౐ཝᄏᏋ৔ૺ࠳ሾᏋ࣪ቤSOPૺดဃഗ

ߐभቿᇦဟLjᄴူᒄମጲ۳ႜĂሤઑᄋᆰࡼऱါ஠

߈ࡼၚᇨ߈ࣞLjᄋ঱Ꮛ৔࣪ਈ୆࢛ࡼਈᓖᎧᐾᆻLj

ቲୣഗᎧყᄀǗ਌ಯ‫ށ‬થಽ፿ᅵ࿟፦ጓஉၦᒄઁࡼ

3Ꮬ߱ࢢ‫ޠ‬၀ᅎ߲ĐቤSOPᒀဤૺดဃᒀဤீྮđऱ

‫ۍ‬ቃဟࡒഌᓹ৉ᔈࡼᅍࣩ࣪ቤSOPૺดဃᒀဤᐱఎ

‫ܭ‬ዝă

ᑵፐᆐ਱ᒿࢢᎌඪLjჅጲᆸඣখ‫ܤ‬೫ᔈ଄ࡼႈ ఠਜ਼ഌࡴऱါLj્݀ጙᒇޫᓹᑚৈඪሯ༄஠ă

ሇඡීखࢢLjቤฤᆈቈኅ Smiling Face Show in XM Mingfa Store ሇඡීखࢢཽೆᓾᏎ‫ ݝ‬ᅽႈᆪ

ቈ

ᆸጙቈLjလฤ࿩ǗಘጙಘLjधฏሿă

ࡼቈ೓Lj‫ݱ‬ಅࡼĂᱻᄝࡼĂᑞߋࡼLjጙ७७ቈ೓ᔝ߅೫ሇඡ ᔢ‫ݱ‬ಅࡼ‫༽ܭ‬௓ဵఎቦࡼቈLjᔢගಸࡼၾ

ମ௓ဵ્ቦࡼᆈቈă‫ڔڻ‬௙ጙᒇଫߒᆈቈॲᇗ৻ఱLjሇඡ ීखࢢᏴቤฤጟဪLj௓ఎᐱ೫ĐᓘᔗॲᇗLjᆈቈॲᇗđ৻ ఱࡼ૚ࣅLjHRથᄂܰഔሆ೫ඛৈཽගಸࡼᆈቈၾମă ᔫᆐ‫ڔڻ‬௙ࡼጙᏋLjॲᇗ৻ఱဵᆸඣඛᄖ৔ᔫࡼᒮገ ᔝ߅‫ݝ‬ॊLjཱུ৻ఱᎌܶᒗྙਙࡼঢ௻ৎဵᆸඣገᓫཇ ࡼăĐᆈቈLjభጲ౯தཽᎧཽቦഉᒄମࡼ௦ಭđăॲᇗ৻ ఱࡼਭ߈ᒦLjᆸඣࡼጙৈᆈቈLj્ࡒ౶৻ఱৎ൸ፀࡼቦഉ ࿟ࡼঢ௻Ljဵᆸඣ൳߲ሾ၉ࡼ࢒ጙ‫ݛ‬ăኧ્ᆈቈLjᇴਏᆈ ቈLjᔈ཭ഗഴ߲ᆈቈLjࡩᆸඣጙ‫୓ݛݛ‬ᆈቈᔫᆐᆸඣॲᇗ ᒦ‫ݙ‬భལ࿩ࡼጙ‫ݝ‬ॊࡼဟ઀Ljᆸඣ્ࡻࡵፀሯ‫ࡼࡵݙ‬၃૝ă ᆐ೫୓ᔢගࡼቈྏഔᓕLjཱུৎཽࣶ‫ݬ‬Ꭷࡵᆈቈࡼቲ೰ᒄᒦLj

18

ᆸࢢख໦೫Đቤฤᆈቈኅđ૚ࣅLj‫ૹݧ‬൲‫ޝ‬ᒦඛৈ৔ᔫཽᏋ ීखࢢጙᐽᑳᄏࡼቈ೓Ljᅬᅬࡼዛ஬Ljᅬᅬࡼᔠ‫گ‬Ljߠॊࡔ ‫ܭ‬೫ᆸඣᆈቈॲᇗ৻ఱࡼߋፀă ૚ࣅਭઁLj൲‫ޝ‬ᒦ৔ᔫཽᏋࡼᆈቈීመᐐࣶ೫Ljඛৈ ཽࡼᆈቈ࣒ࡒᓹเเࡼ็ፀLjᏋ৔ࡼᆈቈધ౶೫৻ఱৎ൸ፀ ࡼᆈቈăᆸඣఘࡵ೫ሇඡࢢৎගੑࡼĂᆈቈࡼීᄖă ஙᄖฝᆈቈ೫൮Ǜ

CCTV-2Ėୣધహମėஂ෹ഺᒜᎌঢ SH Hutai Store Designerďs experience on CCTV2 Room Exchange Show ࿟਱઒ვࢢ၅ᇳ࿸ଐန ၇Ꮰऽ

ୣ

ધహମᔫᆐᒦያ࢟၁2გࡼེඡஂ෹Ᏼ

ࡼገཇLjᇶੑLjணଓăથገ‫ހ‬೟ळቯLj࿸ଐऱ‫ښ‬Lj

ཝਪࡼ፬ሰဵ੪ࡍࡼăᆸ੪ྋቴᔫᆐ

ᒜࢾᎾႯăࡣ‫ݙ‬ถ‫ڳ‬ฝࡼሯजᅀഴ৊ኡ၄ඣLj‫཭ݙ‬

ୣધహମᏴ࿟਱ᐶ਱ኡ߲ࡼ8ᆡኡ၄ᒄ

௓඗ᎌࡴዝገཇࡼᔢઁࡼரᇶ೫ăᎌ੪ࣶ‫ݢ‬೯ਜ਼ြ

ጙ‫ݬ‬ଝ‫ྮ܈‬๜࿳ăৎᎌቴࡔ‫ڔڻܭ‬௙ࡼ࿸ଐနབྷ

ອገሌ‫ݧ‬৪ੑLjᎌቋገࢾᒜLjᎌሌገሌᔪ߅‫߅ۍ‬ອLj

PK ݇൜ปࡼ࿸ଐနă

થገ‫ڳ‬ဗ৔৔ཽਜ਼৔ኔူሌ‫ڔ‬๝ੑăᔢᒫࡼऱ‫ښ‬ਜ਼

ሚ‫ޝ‬ᓤኀࡼဟମᒑᎌ࣢࣢ྯᄖLjऎ༦ᑚྯᄖથ

ଐચથገཱུࡴዝဃ‫އ‬ᄰਭă

ገ‫ݙ‬ဟ‫ۻ‬๜࿳ࡌ൐ăᔫᆐऻᓜጓዝᏋLjᎌဟഺጙ‫ܩ‬

Ⴐ཭ள಼೫໻ባᅺౄLjऎ༦ࡩᒦથखည೫੪ࣶ

ೝ‫ܩ‬થ‫ݙ‬ถ९੝ࡴዝࡼገཇLj‫ဵݙ‬ᆄ೫ࠤ௓ဵዛခ

ፀᅪਜ਼‫ރ‬ཎLjࡣᒫ᎖Ꮜ൸ᅲ߅೫ஂ෹ࡼᒜᔫLjި߲

ᵏ೫஻ᄿLjဟ‫ݙ‬ဟࡴዝႁǖੑLjᑚࠨથ‫ࡇݙ‬Lj௓ဵ

೫Ꮎ໐ࡼ቉ਫăᄰਭᑚࠨஂ෹ᆸ‫ݙ‬ஞࣣೖ೫ᔈ଄Lj

กৈၹၹၹLjกৈ࿆​࿆​࿆೫LjᔢઁᏳ౶ጙ‫ܩ‬čč

ᐱာ೫ᔈ଄Ljጐᇧᆃถᄋဍ‫ڔڻ‬௙ࡼᒀ෗ࣞLjᑱན

ᆐ೫ถၿಽᅲ߅ᑚ໐ஂ෹LjᆸᏴೝৈࣶቩ໐༄

ጲઁถᏴ၀ด࿸ଐᒦནࡻৎࡍࡼ߅৖ă

௓ఎဪᓰ۸೫Lj၅ሌገਜ਼‫ྮݬ‬ኡ၄৥ᄰLj೫ஊჇඣ

19

࿟‫ۂ‬ᑚ࢛ူ Talking Work

༽ᇹᇝฉ জഴቲࣅ Ċᥥቲᓤ᧤ᒦቦᇝฉᏰཌ௮ᐓ૚ࣅ Donation Activity to the Southwest in SH Minhang Store ࿟਱ᥥቲࢢᓤ᧤ᒦቦ കᬜ

ၺ

LjဵညෘᒄᏎǗዴࠔྯᏜLjᅺᇕআႡ

3Ꮬ31྇Ljᥥቲࢢᓤ᧤ᒦቦࡼᏋ৔ਜ਼ဗ৔ࣩ‫ޠ‬

ࠔቂᑼăభᏴ2010ฤࡼᑚৈࠔᄖಱLj

௡ࡵጙ໦Lj‫۾‬ᓹĐᆐᏰཌৡማጙ࢛ೆ೟Ljཱུᄴ‫۝‬ᐐ

ᆸඣས඗ᎌስᆁฤกዹঢ၊ࡵည૦‫ڝ‬

༓ጙႋቧቦđࡼቧศᔈखࡼఎᐱ೫ጙࠨ෶௮૚ࣅă

཭ࡼቢᇶă

ጙ೤໦ᏰཌกਣྙညෘࡼၺLjጙტࡵᏰཌกቋ၊ౄ

୯ൢă

བྷฤྜྷࣂጲ౶LjᏠฉĂਓᇝĂਣᒳĂ႐ࠂĂ

ࡼਰᔇLjᆸඣࡼࣩ‫ޠ‬ඣᎌঢऎखĊჇඣ࣒౶ᔈแ

஠ቲᅲ଼࣢ࡼጥါઁLjᆸඣ୓௮ᐓࡼ༂౒႙ࡵ

ᒮཀᇋဏཌှፐᆐ‫ޠ‬໐ࡼߒኚ঱ᆨছ੃࿩Ꭶᏼ၊

࠿Lj࿾ᒀၺ࣪᎖กቋణแᄙᆐညࡼᓣତཽࡼᒮገ

೫Đ࿟਱ှࠢ࿖ᔐ્đLjกಱࡼ৔ᔫཽᏋ࣪ᆸඣࡼ

೫‫ڻ‬ฤጙᎲࡼᄂࡍ੃ᏰLjྙஙLj၊Ᏸཽాጯࡉଂ

ቶǗჇඣᎌᓹ༓ೲࡼེ༽Ljጙ௪௪ᑞᒕࡼજᎫঢ཰

‫ڐ‬ቦᏸ࿝ᎌଝLj݀ߌํጙࢾ୓ᑚ॑౶ᔈ࿟਱‫ڔڻ‬௙

໻ᅺཽLjᏰཌࡼกᇄၫၷమཇညෘᒄᏎࡼዛ஬ᑵ

೫Ᏼ‫ࡼޝ‬ඛጙৈཽăᏴ‫ۍࡵݙ‬ৈቃဟࡼဟମಱLjᆸ

ࡼᑞߋࡒ৊Ᏸཌᄴ‫۝‬ඣLjᆐᏰཌᄴ‫ࡼ۝‬ఝ੃௎Ᏸৡ

Ᏼ໩๦ᓹᏰซࡼஉၦăᏰ਴થᏴߒኚLjᆸඣࡼਈ

ඣৢ෶ૹࡵྰ໾ᇏ‫ࣶڽ‬ᏄLj௮ᐓࡼཽᒦᎌᓜ߈ড౶

ማጙ॑ೆ೟ƽೆ೟Ⴐ཭ᆈۡLjࡣਈ༤ࡼቦ‫્ݙ‬ሿ

ᓖጐᏴጙᒇဍᆨLjกጙ෵෵౶ᔈ੃ཌࡼሚဣ‫ޝ‬ஶ

ࡼཌᎮഌࡴĂᎌޫᇪሤࠀࡼᄴူĂৎᎌེ༽፷Ꮨࡼ

ᅓǗᓗॵႰ཭ጁᏐLjࡣᆸඣሤቧ჈ጙࢾ્ࡵࡉƽ

ཱུᆸඣᑚቋᏐᏴ࿟਱ࡼ‫ڔڻ‬௙Ꮛ৔ඣဟဟ໷ਂ

ဗ৔ࣩ‫ޠ‬Ljࡍଜ࣒୓ᔈ଄ᆈۡࡼೆ೟ৡማࡵ೫ጙ

Ꮢࡍ੃ᐁ྇ਭབྷLjজഴଢ଼ᐍᇝฉă

ᓹă

໦Lj ໐ࡗᓹჅᎌࡼᓗॵਜ਼ቧศ૏௡ࡵᏰཌࡼඛৈ

ঢऍLjૄۨ

Ꮵ૥ဝᏋ৔Ljࡣᆸ࿾ᒀLjᆸᔪࡻ‫ݙ‬৫ࡼ࢐ऱથᎌ ੪ࣶLjᎄ໚ဵধধ୻߿ࡵ୐‫ݢ‬ᑚৈቲጓLjᎌ੪ࣶ

Ċᇊੈ​ੈాࢢ2009 ฤࣞᔢଛᏋ৔૝ࡻᑗঢዔ WH Hankou Store Best Staffďs Understanding About Work

ࡼࣁᇝથኊገᆸབྷኧᇴăᆸ્Ᏼዓኚᔈ଄჎ဣళ ছᎁ࢛ࡼᄴဟLjଝ౐୭‫ݛ‬Ljኋቦሶ಑Ꮛ৔ඣኧᇴ ৉ᒬ৔ᔫଆ༝Ljᔪੑඛጙሲ৔ᔫăᑚ॑ྋᎺ્‫ܞ‬

ᇊੈ​ੈాࢢ෸୐‫ ݝݢ‬ᐒᐷ

‫ݽ‬ᆸ‫ࣥݙ‬஠‫ݛ‬Ljᔪࡼৎੑăᆸ࿾ቧǖጙॊ্ᏟLj

Ljࡍଜੑƽᆸဵᇊੈ​ੈాࢢ෸‫ݢ୐ݢ‬

ᡍ

৛ႊᔪ߲೫‫ݙ‬໦ࡼࡍৡማLjጐ඗ནࡻᄂܰᒋࡻᲯ

ጙॊ၃૝Lj࢛࠭​࢛ࢆࢆࡼ৔ᔫᒦLjᆸ્ᇼቦ૩ಝ

‫ࡼݝ‬Ꮛ৔ᐒᐷLj2009ฤࣞᆸ૝ࡻ೫‫ڻ‬

ጉభᇶࡼጓ૲Ljᆸᒑဵ஧೟ᔪੑၢ᎖ᔈ଄ࡼ‫۾‬ᒆ

ளዩLjဧ৔ᔫଆถ‫ࣥݙ‬ᄋ঱Ljᆐጲઁࡼ৔ᔫࢤࢾ

‫ڔ‬௙ᔢଛ፦Ꮵ૥ဝ୙Lj࣪ࠥᆸঢࡵऻ

৔ᔫLj஧ᔈ଄ᔢࡍࡼไೆབྷᅲ߅ඛጙሲྀᇗLjᔐ

ଫဣࡼ૥߻ăཱུᆸඣቑ၄ᆐ‫ڔڻ‬௙ੈాࢢࡼᆚ౶

‫ޟ‬ྋቴăቦᒦ߹೫ᇶᏝLjৎࣶࡼᐌဵঢࣅăᆸ

உᔈ଄ࡼளዩLj࠭ளዩᒦኧᇴLjሶჇཽኧᇴLj஧

ৢᄴไೆॐ࣍ƽ

௻ࡻᔈ଄ᑞᑵྌྜྷࡵ೫‫ڔڻ‬௙ᑚৈࡍଜᄭLjፐ

೟ᑱན୓ᔈ଄ࡼ৔ᔫጙࠨ‫܈‬ጙࠨᔪࡻৎ౐ৎੑLj

ᆐᆸࡼঈ߲Ꭷ‫ܭ‬ሚጯளࡻࡵ೫৛ႊᔢࡍࡼཱྀభLj

஧భถࡼᄋ঱৔ᔫ቉ൈăᆸࡼঈ߲ࡻࡵ೫৛ႊࡼ

ᆸሯᆸ્ᆐࠥৎଝไೆƽ

ཱྀభLjᆸ࿾ঢྋቴLjᆸሯ৛ႊᑚࠨࡼຶᎁ૚ࣅጐ

ૄሯྜྷᒆࡼᑚೝฤLjᇄ൙Ᏼည૚થဵᏴ৔ᔫ

ᏳࠨሶඛᆡᏋ৔ࠅࡉ݀ႁී೫ǖᒑገᎌঈ߲Ljᒑ

ᒦLj࣒ࡻࡵ೫ഌࡴᎧᄴူࡼਈቦLjཱུᆸ௻ࡻᑚಱ

ገᔪੑ೫ၢ᎖ฝࡼก॑৔ᔫLj௓્ᎌૄۨࡼᇗဣ

ስৈࡍଜᄭLjᆨ็ऎ༫༤ăᐒளᔫᆐ୉࿽୴೗ࡼ

ᆪછਜ਼ຳदࡸಯăፐࠥLjᆸཱྀᆐLjᏴ‫ڔڻ‬௙ᇄ൙

ᆸLjᏴ HR ࡼ‫ۑ‬ᓐሆᑚৈጙଆᒄ‫ࡵࡻޠ‬೫ߠॊࡼ

ฝဵ୭჎ဣ࢐ࡼᔪੑ೫ᔈ଄ࡼ৔ᔫLjથဵጲᎁኅ

खિLjඛᒲऔĐᐒᐷጙరđࡼᓍᄌ޻્ཱུᆸ୓ᔈ

ᐔဣࡼᔏ੝Ⴄᒠถೆ߅ᆐ৛ႊଆၣ৷ছLj࣒ဵᎁ

଄ࡼჅኧखિࡵ೫૵ᒘLjཱུ݀ჅᎌᏋ৔ᄾ࿽ࡵ೫

ኅࡼă

ཝ෍୉࿽ࡼቲ೰ᒦབྷƽ৔ᔫ࿟ᆸᔈཱྀᆐ݀඗ᎌᆐ

20

Ⴐ཭ᑚࠨᆸྋቴࡼ‫ຶۻ‬ᆐ 2009 ฤࣞࡼᔢଛ፦

࿟‫ۂ‬ᑚ࢛ူ Talking Work

ᄞᐵฝࡼႈᆒƽ Ċ଑۱ய஘႐ଈࢢᄿฎज़۩ঢሯ Trade Updates Discussion in BJ Golden Four Season Store

۱ய஘႐ଈࢢ୐‫ݢ‬෸‫ ݝݢ‬ᐽ‫ݱ‬

ᆰᄌጙǖᆸஙᄖᔪ೫ဠඐူ༽౶‫ۑ‬ᓐᅎࣅሾ၉೫൮Ǜ ቤࡼጙᄖቤࡼఎဪLjጲཝቤĂᔈቧĂ૮༽ࡼᔈᆸ౶ॲᇗஙᄖࡼ৻ఱLjጲጙ ᒬ૩૵ሶ࿟ࡼቦზབྷᄾྜྷஙᄖࡼ৔ᔫLjဧᔈ଄Ᏼ৔ᔫᒦሱ၊ಘབLjሱ၊ည૚ă ᆸඣገྌྜྷᑚৈᅍࣩLjᏴᑚৈᅍࣩᒦኰᑊ৔ᔫࡼಘབLjᑊࡵᔈቧLjဣሚᔈᆸࡼ ཽညଥᒋăඛጙৈ໩ጓ࣒ᎌᔈ଄ࡼ໩ጓᆪછਜ਼໩ጓᏒஶLj࣪᎖ጙৈഃ၉ጓ౶୚ ৎᒮገࡼဵᔪॲᇗᔪ‫ܪ‬ᓰᔪሾ၉LjกඐᐏዹᔪੑॲᇗĂ༷ᄧఱઓኊཇĂ஑࿬‫ޘ‬ ອĂᄋ৙‫ޘ‬ອLj࠳߅ሾ၉ฒǛᆸཱྀᆐถᔪੑခࢯ‫ࡍڭ‬ቲᆐᓰᐌ௓ဵᔢੑࡼॲᇗ ᒠ೟ጞ௣ăᓍࣅᆰ઀Ăྯඳᆈቈབྷ୻ࡗ৻ఱ௓ဵᆸඣሾ၉༄ᔢੑࡼୣሰཎăᒑ ᎌབྷᆰ઀৻ఱLj೫ஊ໚ჅኊLjᆸඣ‫ݣ‬ถ൸ᔗ໚Ⴥཇăࡩ৻ఱገབྷᆰ෭ጙ‫ޘ‬ອဟLj

፿LjᏳࠨಽ፿ǗᏴᆸඣࡼ࿜ອ࿟LjႲࠀభ୅৻ఱࣀࢬࡼ‫ݨ‬጑Ljᆸඣੜ‫ࡩڳݙ‬໐

‫཭ܘ‬ሌገ೫ஊࠥ‫ޘ‬ອࡼቧᇦăᆸඣገᎌ‫ݛ‬ᒾᎌၿኔ࢐஑࿬‫ޘ‬ອLjཱུ৻ఱ௻ࡻฝ

ᅲᑳࡼᑳಯ߲౶ᒮቤಽ፿ฒ;ሆ‫࢟ઁۂ‬ฎႲ၄ਈ࿟೫Ljି࿩࢟೟‫ܘݙ‬ገࡼ಍ॅǗ

ဵጙᆡᓜጓཽိLjࠥဟฝჅ޾ၤࡼ‫ޘ‬ອᄂ࢛ਜ਼ᎁဴጐ્੪ᔈ཭࢐‫ۻ‬ఱઓ୻၊ਜ਼

ߋဣ࣪ࡗఱઓLj‫ݙ‬໑ຣ৻ఱLjି࿩ᄾႫࡼखညǗᆒઐ࢐ෂࡼຼડLjି࿩ࡌ౱ࡼ

ቧॲǗፐᆐᏴᑳৈ‫ޘ‬ອ஑࿬ᒦLjฝဵࠀ᎖ᓍࣅ࢐ᆡLjᏴ੪ࡍ߈ࣞ࿟ఱઓࡼႈᆒ

ࠨၫǗččăቲࣅဵᔢᒮገࡼLjᆸඣ࠭ቃူᔪ໦Lj࠭ᔈᆸᔪ໦ƽଢ଼ࢅ߅‫۾‬Ljି

ጯள‫ۻ‬ฝࡼᎫዔჅঢ཰Ljᑚဟ౶፛ࡴఱઓLjฝጯளᅲཝᐴᎌ೫ሾ၉ᎁဴLjߋဣ

࿩಍ॅLjߠॊखિᆸඣᒦખ෍ᔙ༮ଽஂᏖࡼࠅᄻගࡺăߒଜDŽ‫ڔڻ‬௙DžᎌࡸLj

࣪ࡗఱઓLj‫ݙ‬ถ໑ຣఱઓLj‫ۑ‬ᓐఱઓኡᐋᔢး੝Ⴧࡼ‫ޘ‬ອLjऎ‫ဵݙ‬ᔢਣࡼLjጐ

ࡸࡸᏴฝᆸƽ

‫ဵݙ‬ฝᄋ߅ᔢ঱ࡼ‫ޘ‬ອLjገጙ༤࠭ఱઓࡼ୯߲ࣞखLjᆐఱઓಽፄᓹሯLjᑚ௓ဵ ᆸඣ‫ڔڻ‬௙FABᒦࡼFDŽಽፄDžLjࠥဟฝ௓ဵ৻ఱᑞᑵኊገࡼࡴ৪Ꮛƽፐᆐฝ፪

ᆰᄌྯǖᆸஙᄖ100%ไೆ೫൮Ǜ

ࡻ೫৻ఱࡼቧ౷ƽกඐᑚᒄ༄Ⴥᔪࡼጙ༤‫ۑࡼ཭ܘ‬ᓐਜ਼ᅎࣅ೫໚৛ႊࡼሾ၉Lj

ᔫᆐጙ෗Ꮛ৔૞࠳ሾᏋLjᆸඣੜ‫ݙ‬ඛᄖ৊ᔈ଄ೝॊᒩႈ೟ጙठLjᆸஙᄖࡼ

ᄴဟᔈ଄߅৖ࡼ۳ઁጐᎌጙᒬᇶᏝঢਜ਼ᔈ੎ঢƽৎᒮገࡼဵ࣪ᆸඣࡼ‫ޘ‬ອঌᐊLj

৔ᔫไೆ೫൮Ǜᆸஙᄖਭࡼߠဣ౐ಘ൮Ǜᆸஙᄖࡼ৔ᔫ෹‫ܪ‬ਜ਼ሾ၉෹‫ܪ‬ᅲ߅೫

࣪৻ఱঌᐊLj࣪৛ႊঌᐊƽ

൮Ǜႁࡵᑚቋᆸඣ௓።কᆐᔈ଄ࡼ৔ᔫࢾሆጙৈଐચ෹‫ܪ‬Ǘ࣪᎖Ꮛ৔౶୚Ljᆸ

ᆸඣᐏዹถᇢ፛৻ఱ༄౶৪ᇕᓤኀฒǛ၅ሌ‫ڔڻ‬௙ဵጙଜᅪᓾ໩ጓĂཝཆೌ

ჅঌᐊࡼཌᎮ࿜ອ޾೰ᑳ໡೫൮ǛᎌᇄལૡLjྙᎌལૡLjᆸ‫ݗ‬ૡ೫൮Ǜถ॥ۣ

ჄĂਪଔᒀ෗ࣞ঱Lj‫ޘ‬ອᒠ೟ੑLjଥৃဣૉLj݀༦ᎌᓜጓࡼᓤኀࣩᇏਜ਼ᓜጓࡼ࿸

ᑺెࡀࡼᅲ۸ቶLj࿜ອ࿟ဵ॥ᎌા޺Lj࿜ອࡼ‫ܪ‬ဤᎌᇄຼႼLj࿜ອଥৃဵ॥‫ܤ‬

ଐနăᆐ৻ఱࡌᐆ೫ጙৈ೜ੑࡼ৪ᇕણஹLj࿜ອࡼ‫ڼ‬हᑳஈᎌኔLjૡອ‫ڼ‬हऱ‫ܣ‬

ଥăᆸᓍࣅॲᇗ৻ఱ೫൮Ǜᆸ࣪‫ޘ‬ອᒀဤથᎌ෾ቋ‫ݙ‬ᔗLjྙᎌ་ལLjกᆸབྷ༿

৻ఱኡ৪Lj‫ڳ‬࿜ອࡌ‫ࡼۉ‬ගൔගᙨLjᄴዹࡼጙୈ࿜ອ‫ڼ‬हࡼᆡᒙࡼਜ਼ተါ‫ݙ‬ጙ

୴໚Ⴧᄴူ೫൮Ǜፐᆐྯཽቲ‫ܘ‬ᎌᆸနዉƽဵ॥ጲጙᒬ૩૵ࡼॲᇗზࣞབྷॲᇗ

ዹLj௓્‫ޘ‬ည஀཭‫ݙ‬ᄴࡼ࠳ሾ቉ਫLj߲ྻࡼ൲‫޾ޝ‬೰࿸ଐਜ਼ᑳஈᏴၾମ௓્ᇢ፛

৻ఱ೫Ǜ৛ႊࢾࡼሾ၉ऄࣞࡉࡵ೫൮Ǜไೆ௓ᎌૄۨLjࡩ཭ૄౣᆸඣࡼ‫ݙ‬ஞஞ

৻ఱࡼ෹਒Lj࠭ऎဧჅᐱာࡼ࿜ອࡻࡵৎࣶࡼਈᓖăࡩ཭Ljᆸඣࡼॲᇗზࣞऱෂ

ဵᇕᒠ࿟ࡼ൸ᔗLjથᎌᆸඣᏴ৔ᔫᒦሱ၊ࡼกᒬ౐ಘLjก॑ߠဣLjก॑ᒊᓎă

࿟ᎌ੪ࡍࡼ፬ሰăᆸᓍࣅࡌᑈં೫൮Ǜᆸࢾবࢾᆡ೫൮Ǜ৻ఱࡼኊཇᆸ൸ᔗ೫

ࡩჇཽᆰฝஙᄖ৔ᔫྙੜဟLjฝ્൸ટቈྏᔈቧࡼႁĐஙᄖ৔ᔫᆸ໽೫ଂ࡝č

൮Ǜ৻ఱჅኰཇࡼ‫ۑ‬ᓐᆸ‫ۑ‬೫൮Ǜ৻ఱኊገጙೞ৪ᇕ‫ޱ‬ᆸ‫ۑ‬ංᅎ೫൮Ǜččࢀ

ਜ਼৻ఱୣഗဟ੪౐ಘččđ௓ဵᑚ॑ᔈቧᑚ॑ߠဣঢᔗጲᑺීᆸஙᄖ৔ᔫไೆ

ࢀǗᆸඣᒑገ‫ڳ‬ᑚቋनᆰᔪᆐళࢾLjᆸ௓ဵ‫ۑ‬ᓐᅎࣅ೫৛ႊࡼሾ၉ƽ

೫Ljᆸ௓ဵࡍ෮ᒎƽᆸஙᄖ100%ไೆƽ౐ಘࡼ৔ᔫზࣞLjဵጙᒬ঱቉ࡼ৔ᔫ ᓨზLjဵጙᒬ᎖଄᎖ཽ᎖৛ႊ࣒ᎌፄࡼᒆጓზࣞLjฝࡼቈྏ્ঢ཰ฝࡼ࿟ႊĂ

ᆰᄌऔǖᆸஙᄖᔪ೫ဠඐူ༽౶ଢ଼ࢅ߅‫۾‬೫Ǜ Đᆸඣ࣒ᎌጙৈଜ෗୸஘႐ଈLjቸ࢔஋ඟ࣒੪ࣶLj࿜ອጐ‫ࡇݙ‬ččđă࣪ƽ

ᄴူᎧఱઓččLjᆐࠥฝਜ਼ฝჅᏴࡼ໩ጓ࣒୓૝ፄ೜ࣶă଼࡝ࡼူᒮআࡼᔪLj ᒮআࡼူ౐ಘࡼབྷᔪƽ

ᑚဵᆸඣቦᒦࡼኟേLjᆸඣࡼଜƽ‫ڔڻ‬௙ƽᔫᆐଜᒦࡼጙᏋLjᆸඣᎌᐊྀᎌፃ

ጙৈᎁኅࡼᏋ৔૞࠳ሾᏋ።ক࣪ᔈ଄ࡼ৔ᔫ൸ટེ༽Lj࣪ఱઓ஑࿬‫۾‬৛ႊ

ᇗབྷۣઐਜ਼ள፦ᑚৈଜ࢛​࢛ࢆࢆă࿜ອࡼᆒઐLjି࿩࿜ອࡼຼႼLjᔪࡵ༵෽༵

‫ޘ‬ອဟLj።কᎌጙᒬࠅ୴ိ‫ౕེࡼۅ‬Ljጙ௪જǖ৔ᔫገེ༽ᓍࣅƽ஧ᒆ஧ᐊƽ

हǗଢ଼ࢅࢢดᇕᓾࡼဧ፿Ljো௣‫ݝ‬ඡჅኊᄋ৙Ljି࿩ᒓᐽࡼໂᐽ಍ॅLj੝ಯဧ

21

ሆ‫ۂ‬ছ࢛࿆ Talking Life

ࡿ࿍௩ಘ‫ݝ‬ᒄଢ଼Ꮰ୏ A Mountain Climbing Trip of QD Shinan Store ༴ࡲှฉࢢᔏ੝୐‫ ݝݢ‬ዮ፾

ጙ

ৈዴ਒ීචࡼࠔᄖLjᑵဵጙৈ჎ࠔࡼ

വೝ๬ဵ঱঱ࡼഩᆓ࡬LjᏴᆈज़ࡼࠏ५ሆ༵​༵຤ዯLj

ੑଈஂăᏴHRࡼࡒഌሆࡿ࿍௩ಘ‫ݝ‬ఎ

ஶྻᑞග‫ڃ‬ƽ঱঱ࡼ࿍ख़ዛఘᓹ௓Ᏼ༄ෂLjభဵᆸඣ

ဪ೫ᆸඣࡼଢ଼Ꮰ୏ᒄുă

ዘᓹ࿍വ๘೫᎒๘Ljঢ௻થဵ঱‫ݙ‬భ๢ă

ఘᓹதᏴዛ༄ࡼ࿍ख़Ljᆸඣ‫ݣ‬खሚᆸඣࡼ෈ቃă

ၿᓹ࿍വଖኚᆁ࿟๘LjവᏗ౶Ꮧ࣎Ljᆸඣጐ๘ࡼ

࿾࿾ࡼᇢ೫ጙా໮Ljᆸඣ௩ಘ‫߅ݝ‬ᏋᑳᓤࡗखLjఎ

Ꮧ౶Ꮧ঱LjവጐৎᅬᅬཎཎLjᆸඣ༓ࡌ໦လॊறခLj

ဪ೫ᆸඣࡼଢ଼Ꮰ୏ყሙăၿᓹᅬᅬཎཎࡼቃവLjᆸ

ডஜଝ౐୭‫ݛ‬ăள಼೫ᄏೆࡼᒮᒮఠዩઁLjᆸඣᒫ᎖

ඣ๝߅ጙࣩLj༄ઁં።Ljᆐ೫ᑍ৻ᄏೆ࿤‫ࡼތ‬ᄴူLj

ᑯॲ೫ᑚᔭ࿍ᄿƽ߅௓ঢਜ਼ᔈ੎ঢᎉ཭ऎညƽ࿍௓Ᏼ

Ᏼ࿤ᆈᆉሙࡼဝᄿവ࿟Ljࡍଜ၄౯၄ࡼ‫ޑ‬४ᓹăࡸ

ᆸඣ୭ሆLjज़࠭ऐ‫ંܟ‬ቇऎਭLjᆸඣဒಽ೫ƽ

ᅍࣩĂᐵࣩ A Fantastic Outward Training in CQ Longhu Store ᒮཀചઌࢢ ሶၥ

Ꮬ20྇Lj৛ႊᆐ೫ဧᆸඣࡼᅍࣩ৔ᔫᒦৎᅍ

ဪăᏴᅲ߅ྀᇗࡼਭ߈ᒦLjඛ෗ࣩᏋ࣒ገጞణᄴ‫ۋ‬

༑LjྀິฝࡼถೆᏳ༓Ljฝጐ‫ݙ‬భถጙৈཽᏴ‫୻ݙ‬

ࡼೆ೟‫ݣ‬ถᆮᆮᐶᏴऱ‫ۇ‬࿟Ljᄴဟඛ෗ᄴူ࣒Ᏼ‫ݙ‬

߿ဎᔇࡼ༽ౚሆ࠭ဎᔇ࿟ෂ‫ڔ‬ཝᄰਭăࡣဵૹᄏࡼ

ࣥࡼᄋታᄴူLjገᓖፀᇼஂLj‫ݙ‬ถ୻߿ࡵ࢐ෂLjፐ

ೆ೟ས੪ࡍLjᏴ୴೗ࡼጙဉෘഎሆLjᅍࣩᒦჅᎌཽ

ᆐඛ్ऱ‫ۇ‬࿟࣒ᒗ࿩ገᎌ4ᒑ୭ྙਫ୻߿࢐ෂLjઁਫ

ࡼৢᄴไೆLjᅍஉ੝ᔫLjজࡩཽᄇLjᆸඣ26ཽᒫ᎖

ࡍଜ੪༹ߺLjᆸඣჅᎌࡼࣩᏋᔝ߅೫ጙᄟধᄏ೔ᄟLj

Ꮧਭ೫ᑚৈኋผ༑ăᑚৈᏇ‫۾‬ጲᆐো‫۾‬ᔪ‫ူࡼࡵݙ‬

ણણሤిLjᆐ೫෹‫ܪ‬ऎไೆă

༽LjᏴૹᄏࡼไೆሆLjி཭ᅲ߅೫Ljభ୅ૹᄏࡼೆ

඀ཽ༄ቲĊቧᇦࠅ࢕ᓰཀྵቶ

೟ᒄࡍă၂ሯྙਫᆸඣඛৈᏋ৔Ᏼ৔ᔫᒦ࣒ถስᏴ ᑚሲ૚ࣅᒦกඐ๼੝෦໫Ljกඐઑሤᑍ።Ljกඐથ

4

૮ೲࡼှ‫ீޝ‬ᑱᄞᐵLjᄂ࢐Ᏼᒮཀှ‫ڹ‬ှ᪚ᅠ

ᔢઁጙᆡLjᏴቲ஠ࡼਭ߈ᒦྀੜཽ‫ݙ‬భጲख߲ဉፒLj

ᐱኵ೗૥࢐ᔝᒅ೫ࠥࠨᅠᐱኵ೗Ljᄰਭࠥࠨኵ೗Lj

ᒑถᄰਭᔢઁጙ෗ࣩᏋࠅ࢕߲౶ࡼቧᇦ౶༄ቲLjጲ

ᄰਭඛጙৈሲ෹ࡼᄞᐵLjᆸඣᔢᒫࡻࡵ೫ສ߅

ᆸඣ࿾࿾ಯஊࡵገሯ߅৖‫ܘ‬ኍገঈ߲ᐏዹࡼไೆऱ

ࡉࡵ෹ࡼ࢐ăᏴሲ෹ఎဪ༄Ljࡍଜཱྀᆐᒑᎌ࢒ጙৈ

‫ڔڻ‬௙‫ܪ‬ᒔࡼჅᎌສ్LjᏌ൸ࡼᅲ߅೫ጙᄖࡼᅠᐱ

భᐶᏴᒗ঱࢛࿟LjกဒಽࡼᇶᏝဵᎅᇄၫࠨࡼࢰࡱ

ਜ਼ᔢઁጙৈࣩᏋᔢᒮገLjऎࡩࣩᏋᏴనన‫ۏۏ‬LjᏨ

૚ࣅăᄰਭᑚࠨᅠᐱ૚ࣅᆸඣৎଝଝ࿾೫࣪ጙৈᅍ

Ꭷनဏื௡ऎ߅ࡼă჈‫ݙ‬ஞஞဵጙᒬ଼࡝ࡼኵ೗Lj

ᄿᓞሶࡼଲซᅲ߅ྀᇗઁLjࡍଜፀဤࡵLjဣଔᏴᑳ

ࣩࡼཱྀဤǖጙৈᎁኅࡼᅍࣩ‫ܘ‬ኍᎌීཀྵࡼ෹‫ܪ‬ăᒑ

ৎဵጙᒬᆪછĂጙᒬறခĂጙᒬಯศǗᄴဟጐဵጙ

ৈਭ߈ᒦLjඛጙৈཽࡼᔫ፿࣒ဵᒗਈᒮገࡼLjྀੜ

ᎌ࿸ࢾ೫ීཀྵࡼ෹‫ݣܪ‬ถဧጙৈᅍࣩ‫ޘ‬ညৢᄴࡼቲ

ᒬႈᆒĂጙᒬఠዩĂጙᒬ໮গă

ጙৈቧᇦ࣒‫ܘ‬ኍᎅඛጙৈࣩᏋᓰཀྵࡼࠅ࢕৊ሆጙ෗

ࣅऱሶਜ਼ቲࣅೆLjᑚጙ࢛ᇄ൙ဵৈཽ૞ᅍࣩᏴ৔ᔫ

ࣩᏋLj‫ݣ‬ถဧᑳৈᅍࣩޫᑵཀྵࡼऱሶ༄ቲă௓ྙᄴ

ᒦ࣒‫ܘ‬ኍገཀྵೂࡼǗጙৈᅲගࡼᅍ્ࣩ࣒ጲᅍஉᆐ

ᆸඣ྇‫ࡼޟ‬৔ᔫLjඛጙሲ৔ᔫࡼࠅࡉLj࣒ገೆᑱᔪ

ਖ਼ቦႈሯăᏴෂ࣪৉ᒬ౩ซਜ਼ᄞᐵဟLjᅍࣩࡼื௡

ࡵቧᇦ৥ᄰࡼᓰཀྵቶLjྙࠥ‫ݣ‬ถဧ৔ᔫ঱቉ૺဟ࢐

ೆĂሤઑਈቦĂ૮಺Ă۞ྏĂ୐ፇ࣒୓᎖ᇄተᒦဧ

ᅲ߅ă

ᅍࣩৎଝᅍஉă

உĂৎଫ༓Ăৎ௥ᎌீᑱೆLjถ৫ৎੑ࢐း።

ጙ෗ᒔᏒᑗᐶᏴᎅ13෗Đ඀ཽđᔝ߅ࡼᔑࣩࡼ

ᑚࠨ૚ࣅ৊ᆸࡒ౶ࡼঢ၊຺࿾:

ૹᄏਭ੡Ċ቏ᔫறခ ᆸඣ14ৈࣩᏋᔝ߅ጙৈᅍࣩLjᆸඣᒑถ፿6ৈ ᒑᎌ40CM‫ࡼޠ‬ऱ‫ۇ‬Ljጙࠨቶᄰਭ30Mࡼጙࣤവ߈ă ऎ༦ྀੜࣩᏋ࿽ᄏࡼྀੜ‫ݝ‬ᆡ࣒‫ݙ‬ถ୻߿ࡵ࢐ෂLj ྙਫ୻߿ࡵ࢐ෂLjกඐჅᎌཽࣶገૄࡵ໦࢛࠭ቤఎ

22

ኋผ༑Ċᅍࣩறခ ෂ࣪ᎅጙোಭ࢐1.6ඳ঱ࡼဎᔇ৩߅ࡼጙࡸኋผ

ᎌဠඐ౩ซᆸඣయॲ‫ݙ‬೫?ᆸሯጙ༤౩ซᏴᆸඣඛৈ ཽෂ༄્࣒፩ྂऎஊă

ᄰਭᑚࠨᅠᐱ૚ࣅLjᆸඣࡼᅍࣩৎଝ௥ᎌ೫ื ௡ೆLjᆸඣࡼᐵ࣍ೆ೟ৎ༓LjᏴᇋጙሾ၉લ஘ᒲLj ૺጲઁࡼ৔ᔫᒦࠎᐆৎੑࡼጓ૲ă

ሆ‫ۂ‬ছ࢛࿆ Talking Life

߁໦ᔃྻࡼ‫ڔ‬௙ྱ ჎࿟ஂถણۣࡼുቲ Ċ଑஘႐ଈࢢ 3.15৛ፄ૚ࣅ Energy Saving Activity in BJ Golden Four Season Store

۱ய஘႐ଈࢢཽೆᓾᏎ‫ ݝ‬ᅽඤ

·15 ဵᒰჅᒲᒀࡼሿॅᑗཚፄ྇ăᔫᆐᒀ෗

3

ᆐ80%ጲ࿟ࡼቃཌᓕઓৎધ೫ஂถࡾ๵Lj݀সᒄ໚

ࣶ࢐ᐱሚ‫ڔڻ‬௙ࡼ໩ጓᆪછਜ਼ଥᒋჅᏴƽଝᎉƽ஘

໩ጓLj‫ڔڻ‬௙ถᆐਓࡍሿॅᑗᄋ৙ቋဠඐ

ஂถࡾ๵ࡼੑࠀă഍ᅪLj৉ᒬᒀဤ၄‫ݿ‬၊ࡵ೫ਓࡍ

႐ଈƽ

ฒǛࡒᓹᑚዹࡼጧᆰLj‫ڔڻ‬௙஘႐ଈࢢᏋ৔

ሿॅᑗࡼઢ፩ƽ૚ࣅ஠ቲᒦLj‫ڔڻ‬௙ਜ਼ሿॅᑗඣࡉ

᎖3Ꮬ10྇Ᏼ፼ಘቃཌ஠ቲ೫ஂถણۣኝࠅ૚

߅೫ৢဤǖஂถણۣဵᆸඣඛጙৈ።কާࡴࡼူLj

ࣅă

ጾဵᆸඣඛጙৈཽೆჅถૺࡼူƽ

߁໦ᔃྻࡼ‫ڔ‬௙ྱLjཱུᆸඣቑ၄჎࿟ஂถણۣ

ᑵྙࢢᔐ਩ટීሌညள‫ޟ‬Ᏼ޻્࿟Ⴥႁࡼǖᆸ

ࡼു߈ƽ‫ݙ‬ซఘ߲LjஂถĂણۣဵᆸඣ‫ࠨ۾‬૚ࣅࡼ

ඣဵ୐‫ݢ‬ഃ၉ጓࡼᖞᖞᑗLjᆸඣࡼሾ၉Ăॲᇗ࣒ဵ

ೝࡍᓍᄌăᆐ೫ኝࠅ‫ڔڻ‬௙ൊྻણۣࡼ໩ጓተሷLj

ጲ৻ఱᆐᒦቦࡼLj৊Ꭴ৻ఱሯገࡼ௓ဵᆸඣ።কᔪ

݀߅৖ࡌሰઢࣞሿॅᑗཚፄ྇ࡼ࢒ጙ๲Ljᆸඣᆐቃ

ࡼူƽᏴྙࠥथංࡼ࣒ှည૚ᒦLjᏗ౶Ꮧࣶࡼཽఎ

ཌ௙෍ᓰ۸೫඾ॅࡼણۣࡖĂऽಽ໌ஂถࡾ๵Ăଜ

ဪާࡴࢅღည૚LjᄋާஂถણۣࡼಯศLjᑚਜ਼ᆸඣ

࢟ஂถ‫ޟ‬ဤ၄‫ݿ‬ਜ਼3.15ሿजᒀဤ၄‫ࢀݿ‬ă

‫ڔڻ‬௙ࡼ໩ጓᐊྀဵྙ߲ጙᑖࡼƽፐࠥLjᆸඣ‫ݙ‬ஞ

ளਭ૚ࣅᒔᏒᑗࡼงቦ୚ஊLjቃཌ௙෍૩૵‫ݬ‬

ገᆐ৻ఱᄋ৙ᎁᒠࡼॲᇗĂൊྻણۣࡼ‫ޘ‬ອLjऎ༦

ᎧLj‫ޝ‬ෂလॊེೲƽᏴቃཌ௙ᆕ્ࡼ‫ۑ‬ᓐሆLjᆸඣ

ᆸඣથገᆐ৻ఱᄋ৙ဟ࿠୉ఙࡼည૚ಯศLj࠭ऎৎ

ཱུ࢐ཆ‫ࡻܤ‬ৎฤ༵ Tree Planting in SH Yangpu Store ࿟਱ዮ໌ࢢཽೆᓾᏎ‫ ݝ‬ᐽೂ೰

ள

ਭ໋ᅛĂዮ໌Ă኎ᦚྯࢢཽೆᓾᏎளಯࡼ૩ ૵ೊᇹਜ਼றቦ‫ڔ‬๝Ljᆸඣྯࢢࡼፃ৔Ᏼጙৈ ࠔ਒ීචࡼ྇ᔇ ---3 Ꮬ 17 ྇Ljቭᒘ݈​݈ডᆁ

࿟਱ᥥቲᄏᎹ৛ᏊLjೊ၄ఎᐱᆸඣࡼ‫ڐ‬ቦᒈၥ૚ࣅă ጙࡵ৛Ꮚ਌ಯཽᏋᒎࢾࡼᒈၥ࢐࢛Ljࡍଜ‫ེܣ‬૜ޫᄖ ࢐৔ᔫ໦౶೫LjᅢᅉࡼᅢᅉLj୥ၺࡼ୥ၺLjਂ๞ࡼĂ౯੯ ७ࡼĂ๜ᑍࡼččLjංࡻ‫ݙ‬ጾಘઃă੪౐Ljᆸඣࡼ࿽‫ܟ‬Ă ৛Ꮚࡼവ‫߲ࣶܟ‬೫኏ࣶਂᓹĐ‫ڔڻ‬௙đၥ๞ࡼቃၥLjᑚຢ Đ‫ڔڻ‬௙ቃၥ೶đLjሶඛৈਭവཽᐱာᓹ‫ڔڻ‬௙ࡼ໩ጓተ ሷă ᑚࠨ૚ࣅᑞဵጙ௟ྯࡻLj଒ଝ༓೫ᆸඣቸ࢔ࢢᒄମࡼ ୣഗਜ਼੝ᔫLj᎒ᐱာ೫‫ڔڻ‬௙ࡼ໩ጓተሷLjৎᓍገࡼဵᆸ ඣ፿‫ڐ‬ቦਜ਼ੇၺLjᆐᆸඣࡼ߃ှᐐᄗ೫ৎࣶሷᑯᓹညෘࡼ ൊLjཱུᆸඣည૚ࡼ࢐ཆৎฤ༵ă

23

ሆ‫ۂ‬ছ࢛࿆ Talking Life

୻தᔈ཭Ljኰᑊࠔᄖ Wonderful Photograph Competition in SH Xinzhuang Store ࿟਱ᜟᓣࢢቲᑶ‫ ݝ‬೚າ

ጙ

ฤᒄଔᏴ᎖ࠔLjႲᓹࠔᄖࡼ୭

࣢᏷ࡼኧᇴਭઁLj௓ဵဣଔᏥ፿ăᆸඣჅ

‫ݛ‬ൻൻࡼ೹தLjᆸࢢ HR ᔝᒅ௟

ᎌ‫ݬ‬ଝ‫ࡼྮ܈‬ኡ၄ጙᄴ༄ᆁᥥቲᄏᎹ৛Ꮚኰᑊ

‫ێ‬೫ᓍᄌᆐĐ୻தᔈ཭Ljኰᑊ

ࠔᄖLj݀ᎅ಑နሚ‫ޝ‬ᒎࡴ࿳፬ăᏴࠥࠨ๜࿳ਭ

ࠔᄖđࡼ 2010 ฤࠔଈ࿳፬‫ྮ܈‬ă ፐᆐဵ࢒ጙஔ࿳፬‫ྮ܈‬LjཽೆᓾᏎ‫ݝ‬ᆐ೫

߈ᒦLjᆸ‫ݧ‬፿೫಑နჅ୴ࡼऱज౶஠ቲ๜࿳Lj ݀Ᏼ಑နࡼᒎࡴሆᅲ߅೫ࠥࠨࡼ๜࿳ྀᇗă

ཱུৎࣶࡼᄴူ‫ݬ‬ᎧLjಽ፿ࣶࠨ޻્ဟମዻ༿೫ᆸ

Ⴐ཭Ljᆸೌጙৈ߱ኧᑗጐႯ‫ݙ‬࿟Ljࡣဵᄰ

ࢢĐ࿳፬ᓜଜĊᎉ໗ᓤြ‫ݝ‬Ꮛ৔ᒲགྷ޻đᆐᆸ

ਭኧᇴਜ਼ဣୃLjᏐ‫܈‬ጲ༄ࡼჅ๜஠‫ݛ‬೫኏ࣶă

ඣ஑࿬೫࿳፬ࡼྜྷඡ૥߻ᒀဤLjྙǖ౐๜Ăൻ

ᑵჅᆣดቲఘඡࡸLjᅪቲఘེฐLjᆸሚᏴቢ࿝

๜Ă‫ۍ‬๜Ă൉஻Ă࣪ୡࢀLj࣒ဵᏴဠඐ༽ౚሆဧ

ጙᐽᑍຢဵ࠭ནஶĂ৩ᅄĂ୯ࣞࢀ৉ऱෂབྷ࿝

፿ጲૺྙੜဧ፿Ǘྙੜ࣪ᑍຢ஠ቲ๜༄৩ᅄࢀ

ᇜLjऎऻጲ༄ຢෂࡼབྷຶ൙ጙᐽᑍຢࡼੑఘᎧ

ࢀăᄰਭଂࠨ଼࣢ࡼኧᇴLjᄋ঱೫኏ࣶᄴူ࣪࿳

॥ă

ཝଜ࣒౶Đ࿉đ An Interesting Morning Briefing in HZ Shangtang Store

፬ࡼቭབLjጐখ‫ܤ‬೫ᆸඣጲ༄࣪࿳፬ࡼຢෂཱྀ

ࠥࠨ૚ࣅ࣪ᆸ౶ႁᑞဵ၊ፄि༇Lj‫࡝࡝ݙ‬

ဤLj݀࠭ᒦኧᇴਜ਼೫ஊ೫኏ࣶ࿳፬ऱෂࡼᒀဤLj

ဵ࿳፬ଆၣࡻࡵ೫ᄋဍLjጐ၃૝೫ᎍፈLjᄴူ

߱‫ݛ‬ᐾᆻ೫࿳፬ଆ༝ઁLj‫ݣ‬ፀဤࡵጲ༄Ⴥ๜ࡼᒑ

ඣሔሂᒄ᎜భઑሤୣഗਈ᎖࿳፬ࡼቦࡻLjঢቝ

ถ߂ᒄᆐ๜ᑍLjো‫۾‬ტ‫ݙ‬࿟ဵ࿳፬ă

࿜ࢢဧᆸඣࡼጓ᎜ည૚ৎଝॕ঍ࣶ‫ݨ‬ƽ

੊ᒳ࿟ძࢢᆦᎻ‫ ݝ‬ᓂಸః

ྯ

Ꮬ॑ఎဪLjᆸඣ࿜ࢢख໦೫ጙৈ૚ࣅĊĊཝ ଜ࣒౶Đ࿉đǖጲ‫ݝ‬ඡᆐጙৈଜᄭ࡝ᆡLjᏴ ඛৈᒲጙ޻્࿟ᐱာଜᄭ‫ݣ‬ጳăଂৈቩ໐ሆ

౶LjඛৈĐଜᄭđࡼ‫ܭ‬ሚཱུ࣒ᆸඣࡍߐጙரă ᎉ໗‫ݝ‬ಱLjຳ‫ޟ‬ᄮႅᆪࡼๆ࠳ሾᏋূࡍ஋৊ࡍଜࡒ ౶ጙࣤਹਪሚࡔᇎĐလॊᒩđLj‫ܪ‬ᓰ᎒ᎁዅࡼᇎᓿLjဟ ‫ݙ‬ဟጙৈ঱ซࣞࣅᔫLjࡒ౶გሆጙᑫᑫᐾဉăઁ౶Ljᆸ ඣ‫ݣ‬೫ஊࡵǖᏇ౶ূࡍ஋ிဵཌಱᔢᎁኅࡼĐᇎ೶঱ ၄đᒄጙLjࣶࠨᏴ੊ᒳှࡼጓ᎜ᇎࡰ‫ྮ܈‬ᒦ૝୙ăࡍଜ ो​ो‫ۻ‬჉ࡼᇎࡰჅᑓॲLj߅೫჉ࡼĐॏႋđLj඗ࣶ௉Lj ඛᄖ༹޻࿟‫ۂ‬༄Lj࿜ࢢࡼਓ‫ޝ‬࿟Lj࣒ถఘࡵূࡍ஋ᒎࡴ ჉ࡼĐॏႋᅍđ೗ᄢᇎă ፝ሷᔢ࿾రࡼဵᆦᎻ‫ݝ‬৊ࡍଜࡒ౶ࡼᔈ‫ܠ‬ᔈࡴᔈዝ ࡼྯ௪‫ۍ‬Đॲᇗᆸᔢۖđă႐ᆡĐଜᄭ߅ᏋđĐຓࡑđᆦ Ꮋ‫ޘ‬ອ࿟ᑫLjᏴĐ൫ᄸၮđĂĐၺ‫ݹ‬đĂĐඇகଦđࢀ ࡌૣಘࡼ቏ᔔሆLj‫ܭ‬ዝ೫ற‫ྯࡼݨ‬௪‫ۍ‬ĊĊ Đ‫ݙ‬ᅙব ࣶਈᓖđLjĐᆸቲᆸႤก‫࣪ݙ‬đLjĐॊ৔ ੝ᔫጙଜཽđLjĐᑞࡩੑđƽ ᄰਭᑚࠨཝଜ࣒౶Đ࿉đLjᆸඣखሚ೫੪ੑࡼ‫ݣ‬ጳ ঱၄ăඛৈĐଜᄭđ࣒‫ݙ‬জൢઁLjཬ‫ཬݽ‬ೆᓰ۸ஂ෹Lj ᐱሚ߲‫ݝ‬ඡࡼื௡ೆਜ਼੝ᔫፀဤă

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Easy English

ᄋ঱‫ښ‬ᄿ৔ᔫ቉ൈࡼ12࢛௽༣ Work More Effectively at Your Desk ᒦਪᎌ௪જႁǖෟ࡮‫ݙ‬ᇙగ‫ޏ‬৔ă፞Ꭻႁwork smarter not harderăገ༝ছLj‫ݙ‬ገ ౄছăೝᑗ຺ᎌፊཎᄴ৔ᒄ්ăሆෂᑚ12ᄟቃ௽༣‫ۑ‬ᓐฝॊ༹৔ᔫ༵ᒮદૻLj༵႕ᄋ ঱৔ᔫ቉ൈă

1.

Write down your ideas. Do not trust your memory however good it may be! ገ଑ഺሆฝࡼሯजLj‫ݙ‬ገጞ౷ฝࡼ଑ፂೆLj‫ݙ‬਌჈ᎌࣶੑă

2.

Set down your priorities before the start of each days work. ገሌཀྵࢾ৔ᔫࡼ༵ᒮદૻLjᏳఎဪጙᄖࡼ৔ᔫă

3NJ Use your high productive hours for your top priority projects. ገᏴฝࡼ৔ᔫ቉ൈᔢ঱ࡼဟମࣤᔪᔢᒮገࡼሲ෹ă 4NJ Take time-consuming projects in stages. ገ‫ڳ‬੒ॅဟମࡼሲ෹ॊᆐଂৈ୿ࣤ౶ᔪă 5NJ Leave some time each day free from appointments. Do not over schedule. ገඛᄖᎾഔጙ࢛ᔈᎅဟମLj৔ᔫ‫ݙ‬ገ‫ڔ‬๝ਭ೟ă 6NJ Concentrate on one item at a time. ገጙࠨᓜᓖጙୈူă 7NJTake breaks. Walk around, stretch. Eat lunch away from your desk. ገቿᇦLjᔓࣅᔓࣅLj࿼࿼ಃዼLjߐᇍ‫ݫ‬ገಭఎ‫ێ‬৛၀ă

9NJ Keep paperwork moving. ገႲဟᔪੑᆪၗ৔ᔫ 10. Put limits on visits: ገ࣪౶षᎌჅሢᒜǖ A. Stack stuff on any extra chairs uninvited visitors have to stand. ࣶ᎜ࡼጬᔇ࿟ገࣧहጙቋᇕອLjᑚዹ‫ݙ‬Ⴅᒄఱ௓ᒑถᐶᓹ೫ă B. when chatty people call, as soon as you answer the phone tells you have only a few minutes to talk politely ask them the point of their call right away. ‫ڐ‬ሔ೤ࡼཽ౶࢟ဟLj୻໦࢟જ௓সႫჇඣฝᒑᎌଂॊᒩࡼႁજ ဟମLj୻ᓹ௓ಳඎ࢐ገჇඣႁᑵᄌ 11. Remove from your desk all papers you are not working on. This prevents lost or mixed up papers. ገ‫ڳ‬෹༄඗ᎌᏴࠀಯࡼᆪୈ࠭‫ښ‬ᄿ๯ఎLjጲ඾ࣀပ૞૘ቁă 12. Handle each piece of paper only once. ገጙࠨቶࠀಯੑጙ॑ᆪୈă

8NJ Establish place for everything. Categorize, file, and store interns nearby. ገဧᇕອ৉ᎌ໚ᆡLjॊಢLjਙ࡭Lj௓தࡀहᇕອă

ಏࣅ੝ᄴ໐ሢਜ਼ॲᇗ໐ Tips for Labor Relations ࿟਱෭࿶ᅪുቲ࿷Ꭷರቃ஋୐ೂಏࣅਈᇹLjᏖࢾ৔ᔫ

ᄋ৙ᇝ‫ۂ‬ዀᎫࡴᎊጓᇗLjፐുቲ࿷ᐒள႙ರቃ஋߲ਪ๸ኵ

বᆡᆐᇝ‫ۂ‬ዀᎫࡴᎊăᒄઁLjുቲ࿷႙ರቃ஋߲ਪ๸ኵ‫ۍ‬

‫ۍ‬ฤLj༦ၷऱ໽ࢿਭ8ฤ໐ሢࡼॲᇗ໐቏ፇLjো௣Ėᒦખ

ฤLjၷऱᆐࠥ໽ࢿ೫2ฤ໐ሢࡼಏࣅ੝ᄴਜ਼8ฤ໐ሢࡼॲᇗ

ཽ෍ৢਜ਼ਪಏࣅ੝ᄴजė࢒औလऔᄟǖĐ፿ཽ࡝ᆡᆐಏࣅ

໐቏ፇăᎅ᎖ുቲ࿷ጓᇗखည‫ܤ‬છLj੪࿩፿ࡵᇝ‫ۂ‬ዀᎫࡴ

ᑗᄋ৙ᓜሲ๸ኵॅ፿Lj࣪໚஠ቲᓜጓଆၣ๸ኵࡼLjభጲᎧ

ᎊăჅጲLjᏴ2ฤࡼಏࣅ੝ᄴ໐൸ጲઁLjರቃ஋ᄋ߲ᒫᒏ

কಏࣅᑗࢿೂ቏ፇLjᏖࢾॲᇗ໐ăಏࣅᑗᆋनॲᇗ໐Ꮦࢾ

ಏࣅਈᇹLjࡣുቲ࿷‫ݙ‬ᄴፀǖॲᇗ໐ᆚ൸ᐏถႁᔓ௓ᔓǛ

ࡼLj።ࡩ‫ږ‬ᑍᏖࢾሶ፿ཽ࡝ᆡᑽঈᆋᏖ஘ăᆋᏖ஘ࡼၫऄ

৛ႊุᏒ‫ڳ‬ರቃ஋Đኩ‫ݶ‬đጐ‫ݙ‬ह჉ᔓLj݀༦ുቲ࿷ጲࠥ

‫ިࡻݙ‬ਭ፿ཽ࡝ᆡᄋ৙ࡼ๸ኵॅ፿ă፿ཽ࡝ᆡገཇಏࣅᑗ

ᆐᎅLjᓫჃರቃ஋ॲᇗ໐ࡼ๺‫ޡ‬ᐊྀă

ᑽঈࡼᆋᏖ஘‫ިࡻݙ‬ਭॲᇗ໐࿠ᆚൂቲ‫ݝ‬ॊჅ።ॊკࡼ๸

กඐLjಏࣅ੝ᄴࡵ໐ࡣॲᇗ໐ᆚ൸Ljᒆ৔భ॥‫ݙ‬ኚ

ኵॅ፿ăđࡼਖࢾLjರቃ஋ኊገߌ࡛ᆋᏖᐊྀLj௥ᄏ౶ႁLj

໽Ǜྙਫರቃ஋ᒊፀገᔓLjኊገߌ࡛๺‫ޡ‬ᐊྀ൮Ǜ‫۾‬໐ಏ

ॲᇗ໐ᆐ8ฤLjጯൂቲ2ฤLjથᎌ6ฤᆚൂቲLjರቃ஋ኍߌ

ࣅਈᇹሆᇍ‫ކ‬Ljጵ‫ݣ‬ಏࣅਈᇹ৻ᆰጵ݇ိ௓࿟ၤᆰᄌ஠ቲ

࡛6ฤॲᇗ໐Ⴥॊკࡼ๸ኵॅ፿Lj‫ږ‬ᑍുቲ࿷ᆐರቃ஋ᄋ

ყᄀLjᄋታ໩ጓࡼᏋ৔ᓖፀǖྙਫᎅ᎖໩ጓࡼጓᇗखည‫ܤ‬

৙ࡼ๸ኵॅ፿ᔐऄLjॊ߅8॑Ljರቃ஋ኍሶുቲ࿷ᑽঈ๸

છࡴᒘᏋ৔ᄋ߲ᒫᒏಏࣅਈᇹLjభ‫ݙ‬၊ॲᇗ໐ᏖࢾࡼሢᒜLj

ኵॅ፿ᔐऄࡼ6/8ᔫᆐᆋᏖ஘Ljऱభஊ߹ಏࣅ੝ᄴLjಭఎ

ጐᇄኊߌ࡛๺‫ޡ‬ᐊྀă

৛ႊă

ᇹሆᇍ ਈ ࣅ ‫ކ‬ ಏ

‫ښ۾‬ᒦ࿟਱෭࿶ᅪുቲ࿷Ꭷರቃ஋ࡼಏࣅ੝ᄴ໐ᆐ

ࡣဵ‫ښ۾‬ᒦLjᎅ᎖ുቲ࿷ጓᇗखည‫ܤ‬છLj੪࿩፿ࡵᇝ

2ฤLjॲᇗ໐ᆐ8ฤLjো௣Ėᒦખཽ෍ৢਜ਼ਪಏࣅ੝ᄴजဣ

‫ۂ‬ዀᎫࡴᎊăുቲ࿷ᇄजଖኚᄋ৙ರቃ஋ࡼᇝ‫ۂ‬ዀᎫࡴᎊ

ဗᄟಿė࢒လ໕ᄟǖĐಏࣅ੝ᄴ໐൸Ljࡣဵ፿ཽ࡝ᆡᎧಏ

৔ᔫবᆡLjጐ௓ᇄजገཇರቃ஋ଖኚൂቲॲᇗ໐ࡼᏖࢾLj

ࣅᑗጞᑍಏࣅ੝ᄴज࢒औလऔᄟࡼਖࢾᏖࢾࡼॲᇗ໐࿠ᆚ

૾ፀᆜᓹರቃ஋඗ᎌፃᇗߌ࡛ॲᇗ໐ਈ᎖ᆋᏖ஘ᑽঈࡼᐊ

ࡵ໐ࡼLjಏࣅ੝ᄴ።ࡩኚዓᒗॲᇗ໐൸ǗđࡼਖࢾLjፐു

ྀăፐኚࢿಏࣅ੝ᄴࡼᄟୈ‫ݙ‬ถࡉ߅ጙᒘLj᎒ၷऱࡩူཽ

ਈᇹᒫᒏăፐࠥᏴ2ฤࡼಏࣅ੝ᄴ໐൸ጲઁLjರቃ஋ᄋ߲

ቲ࿷Ꭷರቃ஋ࡼॲᇗ໐ᆐ8ฤLj૾ಏࣅ੝ᄴથኊൂቲ6ฤă

ᇄज‫ږ‬ᑍᏇಏࣅ੝ᄴཀྵࢾࡼᄟୈଖኚൂቲLj݀༦ᇄज‫ږ‬ᑍ

ᒫᒏಏࣅਈᇹLjభ‫ݙ‬၊ॲᇗ໐Ꮦࢾࡼሢᒜᑽঈുቲ࿷ᆋᏖ

ᒆ৔ဵ॥ኚ໽‫ݙ‬፬ሰᏇಏࣅ੝ᄴࡼൂቲă

Ꮗಏࣅ੝ᄴཀྵࢾࡼᄟୈଖኚൂቲဵ፿ཽ࡝ᆡ࡝ऱෂ‫ݙ‬ᄋ৙

஘Ljുቲ࿷ጐ‫ࡻݙ‬ጲࠥᆐᎅLjᓫჃರቃ஋ॲᇗ໐ࡼ๺‫ޡ‬ᐊ

৔ᔫবᆡ፛໦ࡼLj၁ᆐ໚ह໰࣪ထ᎜ॲᇗ໐ࡼገཇLjಏࣅ

ྀă

ྙਫರቃ஋Ᏼ2ฤ੝ᄴ໐൸ᒊፀገᔓLjྙਫുቲ࿷થ

25