Business Eye December 2023

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Issue 229 Dec 2023 £2.50 Voted best Business Magazine in Ireland and Magazine of the Year for Northern Ireland

Lynsey Mallon PIONEERING THE FUTURE OF ARTHUR COX Features:

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SONI Surges Ahead With New Board

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Law Firm MMW On Growth Trail

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Energy Provenance & The Net Zero Challenge

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Contents

December 2023 ISSUE 228

BDO NI – 14 Investing For Growth

Energy Provenance & The 32 Net Zero Challenge

Tax specialist Lorraine Nelson has been appointed as a Parter at BDO Northern Ireland. With a wealth of experience, Lorraine has been central in advising on a range of merger and acquisition transactions, and assisting companies implement tax efficient structures.

Strategic Power Connect’s new office base at Lanyon Quay in Belfast was the venue for a Business Eye Round Table Discussion sponsored by the leading renewable energy suppliers to business customers all over Ireland.

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Agrifood – An NI Speciality

Agrifood has long been one of NI’s most important economic sectors and it continues to play a vital role. The strength of the sector lies in its diversity – across almost every area of food and drink production and from micro to larger companies.

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Lynsey Mallon – Charting The Future For Arthur Cox

It’s a new era for law firm Arthur Cox as Lynsey Mallon takes over the reins as the firm’s Senior Partner. She talks to Business Eye about the corporate law marketplace and her objectives for one of our largest firms.

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SONI Surges Forward With New Board

Northern Ireland’s grid operator, SONI, recently announced the appointment of a new independent Board. To mark the occasion, Business Eye sat down with Managing Director, Alan Campbell, and newly appointed Chair, Dr Peter McNaney CBE.

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Hike In The Himalayas With Action Cancer

Action Cancer, Northern Ireland’s leading, local cancer charity, is calling on adventurers to step into their hiking boots and embrace a transformative journey through the breathtaking Indian Himalayas. The Dalai Lama Trek, scheduled to take place from 14th to 25th November 2024, is an unparalleled 50km, ten-day expedition that promises adventure, self-discovery, and the chance to make a significant impact in the lives of those affected by cancer.

Nitec Solutions 42 Celebrates 35 Years Leading tech partner firm Nitec Solutions has been celebrating 25 years in business with an event for customers and friends held at the unique Banana Block venue in East Belfast’s Portview Trade Centre.

ESB – Stepping Up To The 44 Plate On Renewables ESB Generation & Trading’s Jim Dollard talks to Richard Buckley about the utility group’s firm commitment to net zero targets and investment in renewables on the fringes of a major hydrogen conference in Belfast.

AIB Business Eye 49 Awards 2023

Local Law Firm On The Expansion Trail

Back in 2021, locally owned, independent law firm Millar McCall Wylie laid out its plans to grow turnover by 50% in three years. Fast forward to today and the firm, now in its 27th year, is set to exceed that target, having secured growth across all its services, from commercial to private client.

The 2023 AIB Business Eye Awards were staged at Belfast’s ICC on the very last day of November in front of 700 business guests. A sparkling evening of entertainment and the celebration of business success across 20 different categories.

TechEye – The Latest 76 Global Tech News Business Eye presents its regular digest of the latest tech news and developments from across the world, all of them with potential impact for businesses right here in Northern Ireland.

Buckley Publications 20 Kings Road Belfast, BT5 6JJ Tel: (028) 9047 4490 Fax: (028) 9047 4495 www.businesseye.co.uk

Editor Richard Buckley Commercial Director Brenda Buckley Business Development Manager Ciara Donnelly

Design McCadden Tel: (028) 9024 2228 www.mccadden.co.uk

Photography Press Eye 45 Stockmans Way Belfast, BT9 7ET Tel: (028) 9066 9229 www.presseye.com

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Unless anything goes seriously wrong – and in Northern Ireland that’s always possible – it looks very much as though devolved government will be back with us in early 2024.

Comment

“Maybe they’ll confound the critics and deliver devolutions that actually works. Add that to the economic and trading advantages that we still have post-Brexit and things could be looking good.”

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Richard Buckley EDITOR Irish Magazine Editor of the Year 2005

o borrow the title of a Beatles’ song, it’s been a long and winding road leading us to this particular door. There has been plenty of anger, there has been plenty of frustration and there have been quite a number of false dawns. As the announcement of a deal approaches, a few points need to be made. Business and the economy, once earmarked as the No. 1 priority by former First Minister Peter Robinson, certainly hasn’t been a priority over the past couple of years. As always, business here has simply got on with it despite the clear lack of any policy, strategy of leadership from a local Executive and Assembly. The imminent return of devolved government will be welcomed by all in business, but it’s not and never will be a matter of life and death for any of us. Second, and assuming that Sir Jeffrey Donaldson gets this over the line, then he deserves a deal of credit. Many of us have been fiercely critical of the politics of brinkmanship that he and his party have been employing, or how their boycott has led to hardship for many. But, persuading the assortment of hard, medium and softer line unionists that make up the DUP to accept a deal and get back to work amounts to no mean achievement by the DUP leader. At the time of writing, he was still fighting a rearguard action against harder line unionists who seem unable to accept anything short of majority rule where no majority exists. Once again assuming that the DUP goes back to Stormont, will our latest stab at devolved government be any better this time around? We’ve had Sinn Fein walk outs and boycotts, we’ve had DUP walk outs and boycotts. Can they all make it work this time?

Will the DUP readily settle into thew Deputy First Minister’s role alongside Michelle O’Neill in the top job? Will all of the newly-appointed Ministers hit the ground running and take the hard decisions that are needed? Is there enough money in our latest pot to make a difference? Maybe they’ll confound the critics and deliver devolution that actually works. Add that to the economic and trading advantages that we still have post-Brexit and things could be looking good. Then again, this is Northern Ireland. Murphy’s Law could have been named after one of us.



Eye on News

KPMG strengthens Indirect Tax team with appointment of David Reaney as Partner KPMG in Northern Ireland has further bolstered its tax expertise with the appointment of David Reaney as Indirect Tax Partner.

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seasoned tax professional, David has deep knowledge of all aspects of indirect taxes and returns to KPMG having previously trained at the firm. In particular, he has worked at the centre of the trading arrangements between Northern Ireland, ROI and GB in the wake of Brexit and is considered a thought leader on the detail of The Windsor Framework. David rejoins KPMG from another big four firm, prior to which he spent four years as a senior VAT specialist at HM Revenue & Customs.

He will work alongside Partner Frankie Devlin and the wider Indirect Tax team at KPMG David said: “The Indirect Tax team at KPMG has an

unrivalled reputation in the Northern Ireland market so it is privilege to return to the firm as Partner. The combined knowledge within the group is second-tonone and I look forward to working with clients from across the province’s public, private and third sectors. Johnny Hanna, Head of Tax and Partner in Charge of KPMG in Northern Ireland, said: “Demand for our Indirect Tax team’s offering has continued to grow, built on our market leading work and first-class reputation. As such, we are delighted to welcome David Reaney to the team as our new Partner, an indirect tax expert whose knowledge and experience will underpin our ability to service our growing client base.” KPMG’s tax practice provides comprehensive tax advice to clients across the island of Ireland. It offers business tax and personal tax services to a wide range of clients, from multinational organisations and SMEs, to private individuals and family businesses.

Templepatrick Hotel Awarded Four Stars by Tourism NI A Templepatrick hotel has been awarded a four-star accommodation grading by Tourism NI.

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Claire McNaughton, Accommodation Certification Manager at Tourism NI pictured with Lynsey Gordon, General Manager Associate Director at The Rabbit Hotel & Retreat

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he Rabbit Hotel & Retreat was found to offer “very high standards throughout the property”. The Tourism NI Quality Grading Scheme is a mark of distinction and gives visitors a clear idea of the standards of accommodation, service and cleanliness that they can expect during their stay. The scheme is open to hotels, guest houses, B&Bs, self-catering, hostels and guest accommodation with businesses capable of achieving a grading of between one to five stars. Claire McNaughton, Accommodation Certification Manager at Tourism NI, said: “Tourism NI is delighted to award The Rabbit Hotel & Retreat with a four-star grading.

“This is a thoroughly deserved award, testament to the facilities and services offered to guests and I wish Lynsey and the entire team here at The Rabbit Hotel every success.” Lynsey Gordon, General Manager Associate Director at The Rabbit Hotel & Retreat, said: “The Tourism Northern Ireland grading scheme is a mark of distinction of The Rabbit Hotel & Retreat’s standards and reputation. “It not only verifies our commitment to exceptional guest experiences but boosts our visibility, attracting discerning guests seeking quality and authenticity”. Located lakeside, the Rabbit Hotel boasts a host of unique bedrooms as well as dining at The Rabbit Restaurant. The property is a sister hotel of the Galgorm Resort & Spa. Further details are available at www.rabbithotel.com For 2024 Tourism NI will be offering a range of support to accommodation businesses including a new e-learning platform to be launched in early 2024, experience and enterprise development programmes, a ‘Get Into Tourism’ customer service course and the ‘Make it Here’ Phase 3 recruitment campaign.


Eye on News

Belfast Harbour named best UK & Ireland Port of Call by Cruise Critic

Belfast has been recognised as the Best UK & British Isles Port of Call at this year’s Cruise Critic UK Editors’ Picks Awards.

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ruise Critic®, a subsidiary of TripAdvisor, is the world’s leading cruise reviews site and online cruise community and each year it names the winners of its Editors’ Picks Awards, chosen by the site’s international team of cruise experts. Guided by the Cruise Critic editorial team’s impartial cruise expertise – based on first-hand experiences and industry knowledge – the awards name the best-in-industry while also helping travelers select the best cruise for their specific interests and needs. At the 15th annual awards Belfast took home the prize for Best Port Call in a year when the city enjoyed a record cruise season, with 159 cruise calls from 57 ships from 32 different cruise lines in 2023. That was an 8% increase on the pre-pandemic record set in 2019. Michael Robinson, Port Director of Belfast Harbour said: “This award is recognition of the fantastic job that everyone connected with the cruise industry has done to create a product that gives visitors to Northern Ireland a brilliant experience. Significant investment has gone into the cruise

facilities in Belfast and we continue to receive positive feedback from passengers, crew and cruise line management on both the high levels of service provided and the quality of NI’s tourism offering. “A lot of work has been done through Cruise Belfast, our partnership with Visit Belfast, to promote the region and bring visitors here. But, crucially, working collaboratively with tourist attractions, the hospitality sector and industry bodies, we have helped create a compelling offer that gives the cruise lines the confidence to come back to the region and expand the number of calls they make every year.” Gerry Lennon, Chief Executive of Visit Belfast, said: “Belfast is a compelling, unique destination steeped in history, culture, heritage and intrigue that boasts great hospitality, a big retail offer and a wealth of world class attractions and I’m delighted that its success is officially recognised this year by Cruise Critic as the Best UK and British Isles Port of Call. “Welcoming record numbers every year, we’re really grateful for

the support of our award-winning team, Belfast Harbour, and many other important stakeholders across the city, who work hard to deliver an exemplary experience for our cruise visitors and to Cruise Critic for shining the spotlight on this increasingly popular and exciting cruise destination.” Cruise Critic is the world’s largest cruise reviews and information site, offering a comprehensive resource for cruise travelers, featuring more than 50 million opinions, reviews & photos and hosts the world’s

largest online cruise community. “This was a phenomenal year for the cruise industry”, said Adam Coulter, Executive Editor of Cruise Critic UK & AU. “Between recordbreaking sales and capacity numbers exceeding 100 percent, we saw travellers flock to the seas for highvalue holidays. And for UK-based travellers, the introduction of groundbreaking new ships helped to drive interest in cruising even more.”

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Eye on News

Henderson Group receives national accolade for workforce development Henderson Group has been recognised at the British Chambers of Commerce annual Chamber Business Awards 2023 for its workplace strategies and development.

Emma Gibson, Martin Agnew, Justin McGreevey and Sam Davidson from Henderson Group are pictured with the plaque for Henderson Wholesale’s Gold Investors in People standard.

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he Group won this year’s Workforce Developer Award at the annual ceremony, which highlights the role of firms in delivering growth and prosperity for the UK and local communities. The Workforce Developer Award recognises the work of a business that has demonstrated how their approach to the learning and development of their team has enhanced their business performance. The win comes as Henderson Wholesale, one of the companies operating within the Group, has achieved Gold Investors in People accreditation, joining Henderson Foodservice and Henderson Retail with the Gold standard.

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Henderson Group employs over 5,200 colleagues locally throughout its companies and stores, with Henderson Wholesale employing around 830 within its Mallusk Hub, from warehouse and logistics to sales and marketing. Henderson Group Human Resources Director Sam Davidson says these recent honours are a reflection of the hard work and focus across the Group and its companies in recent years; “Learning and development is at the heart of our people strategy, which focuses on four core themes – Keep Me Well, Keep Me Engaged, Keep Me Involved and Keep Me Inspired. “Our success is down to our people who are engaged with a solution-

focused approach, working with our core business purposes in mind and working together to achieve them. “We have invested even further in our growth opportunities for our people, alongside wellbeing initiatives which run through all levels of the company. We are extremely proud of our workforce and the services they deliver for our retailers and shoppers, and are thrilled to now have three of four of our companies reach the Gold Investors in People standard of accreditation alongside this recognition from the British Chambers of Commerce.” Paul Devoy, CEO of Investors in People added; “We’d like to congratulate Henderson Wholesale. Gold

accreditation on ‘We Invest in People’ is a fantastic effort for any organisation, and places Henderson Wholesale in fine company with a host of organisations that understand the value of people.” Sarah Howard, Chair of the British Chambers of Commerce added; “Henderson Group stood out as they were able to show how workforce development benefits the growth of the overall company. They demonstrated a very clear link between workplace development and the resultant increase in revenue and profit. Delivering this training through their own Academy clearly has benefits and incentives for both the employer and employees. They have done a fabulous job all round.”


Eye on News

Acquisition of NI Executive Search Firm Points to Exciting Times Ahead The Managing Director of prestigious Belfast-based executive search firm, Narratology Search & Selection, Ruth McDonald, has made a strategic acquisition of the ownership interests held by her partners and taken full control of the business.

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uth founded Narratology in 2018 with business partners, Barry and Louise Smyth, who also own and operate specialist recruitment firm, MCS Group. Despite the economic turmoil over the intervening years, Narratology has built a strong reputation for excellence and represents many of Northern Ireland’s leading businesses in appointing their most senior positions. Ruth taking full control points to exciting times for the future of the business with ambitious plans to drive the business forward over the coming years. Ruth McDonald commented “This is an

incredibly exciting time for Narratology and for me personally. Narratology was founded five years ago to deliver an outstanding offering in executive recruitment. We have stayed true to our vision and values and I am so proud of all that we have achieved. I very much look forward to further growing and developing the business and the Narratology brand. This of course would not have been possible without the support of Barry and Louise Smyth and I wish them, and all of our friends at MCS Group, continued success for many many years to come.”

FROZEN

PIPES

CAN FLOOD BUSINESSES Insulate your pipes properly this winter

Check your pipes are insulated and ensure you and your staff know where your stop valve is located.

Find out more at niwater.com/winter 9


Eye on Art

Paul Yates ars longa, vita brevis

ART

Original Art Wise Investment Or Gift For Life It’s a fabulous investment — a commission of a fine art piece. It will take pride of place in your home or office. It will be the talking point when you are hosting guests. Of course, it’s an amazing way to show someone how much they mean to you when given as a gift!

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ike any major purchase, the successful commissioning of a work of fine art is a creative journey best led by knowledgeable guides. They can help refine your vision for the artwork and assist in finding the right artist and establishing clear contract terms. Commission consultants will work with the client and the artist to develop ideas and make a truly original and exciting concept. An art commission is not like purchasing a luxury car, watch or off-the-shelf décor, it is a unique business and emotional partnership

requiring informed and sensitive management. The emotional investment in a work of commissioned art adds depth to its significance. Its about acquiring a work that resonates on a corporate and personal level—a bespoke creation born out of finely tuned commercial and creative integrities. Above all one must avoid online fads and fashions that will not age well with time. Don’t be afraid to try something different that stretches expectations. Ian Bickerstaff, founder of Gallery 1608 in Bushmills, Co. Antrim, regularly advises corporate and private

clients on all aspects of the commissioning process from sourcing appropriate artists to drawing up terms of contract to protect all parties concerned. Gallery 1608 boasts a wide variety of artists in various media. International art consultant, Larry Powell, who represents works by the likes of Andy Warhol, John Kingerlee and Roderick O’Connor, paid Gallery 1608 the singular compliment of being ‘the best gallery he had visited in the last ten years.’ In the case of Belfast born artist, Paul Yates, his commissions are managed by N.I. based, Beech Hill Consultancy Ltd. Yates has an international reputation amongst collectors of the avant-garde with commissions ranging from video art installations, sculpture and large-scale ceiling paintings. His works feature in important public, private and royal collections including Hill Vellacott, UTV, Slater Design, Dublin, the Open University, Gleneagles Townhouse, Edinburgh, Cambridge University and the legendary La Colombe d’Or in the south of France. Yates also undertakes commissions from celebrity clients requiring total confidentiality. Recently Yates originated images to be used in the tiling of a private swimming pool in the Cotswolds. Before delving too deeply into the commissioning process, it’s vital that clients define their vision for the artwork they desire, the theme, style and mood they want the piece to evoke. Initial consultations with professional artists are usually free and followed up with detailed budget and production schedules. The emotional value of commissioned art adds a unique depth to its significance. Of course, in time it may also prove a sound financial investment but that can never be guaranteed, it’s about acquiring a work that resonates with you on a personal level—a bespoke creation born out of a unique partnership between client and artist.

MARINE TATTIE-BOGLE by Paul Yates, acrylics on canvas, 6’ x 4’, commissioned by Slater Design of Dublin, 2023.

Patrons: Lord and Lady Glentoran

To view the full print collection, discuss commissions and purchases of original works contact us via www.paulyatesart.com 10


‘Man peeing a rainbow’

‘Robot Boy’

‘Man Bull-fighting the Moon’

‘Spitfire’

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Eye on Tax

BDO NI Investing and Recruiting for Further Growth

BDO NI attracts the best talent from across the region and in September this year the business and advisory firm welcomed Lorraine Nelson from its tax division as its new Partner, bolstering its top team.

BDO NI Partners

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Eye on Tax

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ith a wealth of experience, Lorraine has been central in advising on a range of merger and acquisition transactions, and assisting companies implement tax efficient structures. Outlining her plans to add to the firm’s legacy of excellence and navigating clients through the complexities of tax, Lorraine said: “My team and I are at the forefront of evolving tax laws, ensuring that our clients benefit from the most up-todate and effective tax strategies. We provide clients with the comprehensive tax support they need to thrive in this evolving business environment.” Serving clients for over 30 years, and with over 150 staff, BDO NI recently moved to new city centre offices, in what has been a period of investment and growth. Last year, BDO NI launched its new agile working framework, facilitating a sustainable work life balance and delivering long-term benefits for both the business and employees. As part of a global network which covers over 164 territories, BDO NI has the expertise and knowledge that supports local businesses in exporting and setting up in overseas jurisdictions whilst delivering the highest level of service for clients locally. Lorraine’s appointment comes at a time of expansion, with several senior appointments and internship and student placement programmes to nurture future talent. With over 15 years of experience in the world of tax and commercial transactions, Lorraine brings extensive knowledge and unique insights as a dual UK and Irish qualified tax practitioner that will play a pivotal role in the opportunities presented to businesses and investors. Welcoming Lorraine’s appointment, BDO NI’s Managing Partner, Brian Murphy said: “Lorraine has demonstrated incredible energy, enthusiasm and an ability to engage with clients and the wider marketplace and has joined us at a time of immense opportunity and we look forward to exploring these opportunities with her.” A Chartered Tax Adviser (CTA) in both the UK and Ireland, Lorraine is a Fellow of the Association of Certified Chartered Accountants (ACCA)and completed her Advanced Diploma in International Tax (ADIT). Maybeth Shaw, Tax Partner with BDO NI remarks that the wide remit of tax related advice and support needed from clients, particularly given the ongoing

uncertainty throughout the Brexit process requires professionals who have a significant grasp on all tax related areas across the UK, Ireland, and Europe. “Lorraine’s experience in crossborder tax matters will no doubt prove to be increasingly beneficial to our clients going forward as they seek to navigate their way through the practical implications of the Windsor Framework.” Recently specialist customs and tax teams from across BDO NI, Ireland and UK joined businesses from the retail, agri-food, and manufacturing sectors to hear how to best navigate the new arrangements within the Windsor Framework and its impacts on their organisation or supply chains. This event is part of a series of initiatives led by BDO NI aimed at facilitating important discussions and learnings from across the business community on a number of key areas that affect their operations. The event provided insights and practicalities for businesses in NI, including those looking to have dual access to both the UK and EU markets, and for GB businesses accessing a ‘gateway to Europe.’ Advisory Partner, Michael Jennings, says this is a growth area of the business and Lorraine will positively impact its offering, “Over the last 18 months BDO NI has advised on 18 M&A transactions and it has been a pleasure to work with Lorraine on a considerable number of these deals. Lorraine demonstrates her specialist tax knowledge collaborating closely with the Advisory team to deliver a full service offering for our clients.” BDO NI’s advisory division supports clients find the best ways to fund growth plans, with a key focus on acquisitions, mergers, and business sales, along with finance raising and private equity negotiations which are becoming more common as businesses look to the future. BDO NI’s Senior Partner, Nigel Harra added: “Lorraine brings strong leadership skills, proactivity, and an elevated level of technical ability. Lorraine is an excellent addition to our partner grouping and wider firm.” Ensuring that businesses are complaint with rules and regulations can be a daunting process particularly when it is constantly evolving and requires a level of expertise that does not always sit within the structure of client businesses. For example, changes to the regulatory environment in respect of ISA (UK) 315, meaning external auditors have had to sharpen their focus on systems and

Lorraine Nelson, Partner, BDO

control work in an attempt to improve the consistency of risk identification, assessment, and businesses subject to external audit are being assessed in greater depth than ever before. The external audit approach has shifted to a more granular assessment of financial controls and the IT environment that the organisation being audited operates in. BDO NI’s audit team provides a robust and transparent audit that will ensure clients are fully compliant. Laura Jackson, Audit Partner with BDO NI highlights that to be able to facilitate sustainable business growth for clients, their audit and reporting processes needs to be vigorous, ensuring a solid foundation for which to build other areas of the business.

“BDO NI consistently delivers exceptional client service to meet our client needs. It is apparent that Lorraine has the same high expectations of excellence of our team in working with our clients in her DNA which makes her a perfect fit for our dedicated and hard-working partnership team.” Local businesses have demonstrated that they can compete with some of the biggest economic powerhouses in the world through their innovation, adaptability, highly skilled and initiative-taking talent. To ensure these businesses continue to invest and grow they require professional advice and support across all areas of their business - the team at BDO NI provide that service in a collaborative way.

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Eye on Agri Food

Tesco Customers Donate 2 Million Meals To Charity Generous Tesco customers made millions of food donations at the Tesco Winter Food Collection - providing much-needed support for FareShare and the Trussell Trust.

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n incredible 2 million meals’ worth of long-life food items were donated at the collection between 27th November to 2nd December in all of the retailer’s large and convenience stores. In Northern Ireland, the collection saw customers donate 64,537 meals to make a difference in their local communities. Donations to the Trussell Trust help food banks to provide emergency food parcels to people who cannot afford the essentials, while donations to FareShare support thousands of frontline local charities in communities across the country. This year will see both charities face their busiest winter yet as more people turn to them for support. The Trussell Trust is expecting to distribute one food parcel every eight seconds over the next three months and the charity has reported that, alarmingly, 320,000 people needed to access a food bank for the first time between April and September – the most ever for this period. Meanwhile, FareShare has over 1,500 frontline charities on its waiting list seeking food to help them provide meals for people facing hunger this winter. Tesco CEO Ken Murphy said: “The generosity of our customers is truly

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amazing. At a time when people are facing financial strain, they still went out of their way to support our charity partners in stores across the UK. “From a single carton of long-life milk to a whole trolley of items, every customer who donated helped us to make this one of the most successful Winter Food Collections ever.” In addition to the donations of food, the pre-Christmas Winter Food Collection saw customers donate more than £300,000 to the charities by rounding up their bills at the till and donating through a link from Tesco’s online groceries website. Tesco also provides its unsold food to FareShare and altogether Tesco

and its customers have given the equivalent of more than 39 million meals to both charities in the past year. George Wright, Chief Executive at FareShare, said: “With so many people struggling to afford basic essentials this winter, it’s really uplifting to see that Tesco customers have donated so much food to help people facing hunger in the community. Not only did they donate food, but many of them also donated their time by volunteering in store to help us collect much needed items this year too. “We are immensely grateful to Tesco and its customers for the invaluable support we have received over the last 11 years and for donating more than any other

food partner in our history. Thank you to everyone that donated food, money or time this year – your generosity will ensure we can continue getting vital food to the people that need it most this Christmas.” Emma Revie, CEO of the Trussell Trust: “People’s generosity never fails to amaze me and it is wonderful to see that once again communities and Tesco stores across the UK have come together to support their local food banks and ensure that they can be there for everyone who needs them this winter. “Everyone should have enough money to afford the essentials and when food banks in our network are expecting to provide a food parcel every eight seconds between December and February, it’s clear that something is wrong. That is why we continue our long-term work to achieve a future where no one needs to access emergency food and, while we do that, every item that is donated will make a real difference to addressing the urgent levels of need this winter.” With both charities continuing to need support, Tesco shoppers can continue to donate food at permanent collection points at every Tesco store in the UK or make a donation after their online shop. You can also donate at https://fareshare. donr.com/tesco until February 2024.


Eye on Agri Food

Copeland Distillery Launches Whiskey With An Italian Twist Renowned for its commitment to innovation and craftmanship, The Copeland Distillery has unveiled its latest creation - a limited-edition Barolo caskfinished Irish whiskey - which combines the elegance of Italy’s most acclaimed red wine with the producer’s Merchants’ Quay Blended Irish Whiskey.

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he Co. Down Distillery, which prioritises taste and innovation, has a growing reputation for quality having won a string of international awards for its gin, rum and more recently its Coffee Liqueur. Its pedigree in whiskey has become evident over the last four years, with over 400 casks, the equivalent of over 150,000 bottles, currently maturing in its own cask warehouse on the Ards Peninsula. The limited-edition Barolo cask-finished Irish Whiskey is a significant step in its journey, as it looks ahead to the release of its malt and pot-still whiskies in 2024. Barolo, referred to as ‘The King of Wines’, is produced in Northern Italy using a grape variety called Nebbiolo. The Distillery has sourced the finest Barolo casks and aged its Merchants’ Quay Blended Whiskey for exactly eight months to create a whiskey that has hints of spice, elderflower, candy apple sweetness, and lime citrus.

Founder of The Copeland Distillery, Gareth Irvine, said, “I’m immensely proud of the strides we have made in whiskey production, and this unique, limited-edition release is reflective of the artistry and innovation in our approach to whiskey-making. It serves as a taste of what’s to come with 2024 set to be a milestone year for us. Whiskey is an incredibly important category for any Distillery on this island with Irish whiskey is expected to exceed Scotch whiskey in the USA by 2030. Our single malt and pot-still whiskey portfolio will allow us to target the premium end of the whiskey market, grow our distribution footprint and unlock greater potential for reinvestment.” The Distillery sent its first shipment to the US in 2022 where interest for uniquely crafted spirits continues to grow, particularly with the Irish diaspora. Imported through MHW Ltd. in New York the brand now has distribution partners

in nine states including New York, Missouri, Arizona, Tennessee, Colorado, Georgia and more recently Florida. The Distillery’s expanded whiskey portfolio supports its global export ambitions in key territories including Australia and the US, and emerging markets such as Africa. Mark Prentice, Commercial Director at The Copeland Distillery, reflected on recent global developments. He said, “When it comes to whiskey production we retain the traditions of Irish distilling but also bring exciting innovation to create taste profiles that surprise and delight. This is the key reason for our success to date. “The US is a complex market to crack, given the differing alcohol regulations in each state but we are now primed to deliver significant volumes in the gin, rum and whiskey categories year-on-year. Our success in the last 12 months has allowed us to bring on board new sales resource in the US to increase our capacity to grow

in this market, and our unique portfolio of award-winning spirits authentically bring to life the stories of Donaghadee and the Copeland Islands which firmly sets us apart from the competition.” Mark also said that recent changes in licensing laws have transformed the business’s ability to connect with local customers. He said, “Whilst we have always experienced great support from local retailers, bars and restaurants, recent changes in legislation mean that we can sell direct to the public, both at our Distillery and at local fairs. This year, we’re the only distillery showcasing our range at Belfast’s Christmas Markets – another first for us that’s proving to be invaluable when it comes to connecting with tourists and locals alike. Our Distillery Bar is now open Thursday and Sunday evenings and is a fantastic opportunity to further position ourselves as a community hub and showcase our expertise and innovation through our on-site cocktails.”

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Eye on Agri Food

Ards & North Down An Agrifood Centre Of Excellence

Conal Stewart (Food and Drink Development Officer), Michele Shirlow (Food NI Chief Executive), Councillor Jennifer Gilmour (Mayor of Ards and North Down) and Colin Neill (Hospitality Ulster Chief Executive). Echlinville Distillery

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Comber Earlies Potatoes PGI status


Eye on Agri Food Home to leading large scale agri-food businesses, field to glass distilleries, and an exciting growing network of high quality and artisan food and drink producers… Ards and North Down (AND) is the location of choice for thriving food and drink companies.

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rds and North Down continues to cement its reputation as a key location for innovative high-quality food and drink producers, growers, manufacturers, processors, restaurants, and independent retailers. It is also gaining a reputation as a quality food and drink destination. The convenient location, strong infrastructure, agricultural acumen, skilled workforce, and collaborative approach to innovation are all key ingredients of its recipe for success! Agrifood is a key sector in Northern Ireland contributing more than £2M approx. to GVA in Northern Ireland (4.5% of total GVA) in 2021*, and Ards and North Down is the location of choice for a concentration of leading innovators. Accounting for 12.1% of total VAT/PAYE registered businesses,37.5% of total sales, and 20% of jobs; it is the Borough’s 2nd largest employment segments and one of the top sectors for investment. ** AND has been chosen by a host of food and drink businesses including well-known names such as Clandeboye Yoghurt, Echlinville Distillery, Lakeland Dairies (Pritchitts), Mash Direct and Rich Sauces, who are exporting internationally from state-of-theart facilities in the Borough. Being adjacent to Belfast, it offers Agrifood companies an excellent logistical solution to support their supply into the international FMCG market. With easy access to Belfast’s seaport and the fast road network to Dublin, it is an ideal base for exporters to capitalise on access to wider markets.

HERITAGE, COLLABORATION AND A SKILLED WORKFORCE - THE SECRET SAUCE From Comber Earlies potatoes (PGI status) and vegetables grown in the rich fertile soils to the unique taste of Portavogie Prawns and oysters from Strangford Lough, the region has long been known for fine produce. This rich heritage, combined with collaboration across the sector, are the foundations for a strong knowledge Notes: * Source – Department of Finance

base in agriculture, farming, high-quality large-scale production, and innovation. More generally, the local talent pool is significant with 38% educated to higher levels (NVQ 4 +), well above the national average of 34.9%.

AGRIFOOD GROWTH Ards and North Down is home to a broad range of food and drink businesses many of which have secured deals to supply major retailers across the UK and Ireland. For example, in September 2023 Aldi announced multi-million-euro supply deals with Bangor-based Clandeboye Estate Yoghurt and cross border collective Lakeland Dairies, which has a key facility in Newtownards. The new two-year contract extension with Clandeboye Estate Yoghurts, worth €9.9m (£8.6m), will see the firm continue to supply Aldi’s Irish operation but significantly, it will also supply Aldi’s operation in Britain for the first time. The deal is expected to drive the Bangor company’s sales volumes by 450%. The Lakeland supply deal, worth €15.3m (£13.3m) will see the dairy supply milk and dairy products to Aldi stores across Ireland.

LOCAL INVESTMENT Ards and North Down is becoming a key location for a cluster of drinks producers who cite local investment and provenance as key drivers of business success. Multi-awardwinning distilleries Echlinville on the Ards Peninsula and Copeland Distillery in Donaghadee have both invested in their facilities to create fine spirits which are exported to locations around the world. Echlinville recently purchased the former ‘Ards Maltings’ building on the outskirts of Newtownards. This £5M plan to restore the malting process on site will facilitate the supply of malted barley to distilleries and breweries on an industrial scale. Echlinville will become the only distillery across NI

**Source - Invest Northern Ireland

and ROI with the capacity to produce, malt, ferment and distil their spirit from field to glass. With traceability at the heart of their product offering, this taps into the fine grain growing and malting heritage of the region to facilitate continued growth.

AWARD-WINNING AND COLLABORATIVE Ards and North Down really is the place where entrepreneurs creating artisanal products are supported to take an idea at the kitchen table through development to strong retail sales. The pro-business Council offers support, peer networking, and links to sector experts providing an environment to help businesses flourish. In recent years, Ards and North Down has been successfully establishing itself as a leading food and drink destination, with 67 major awards and accreditations gained by food and drink businesses based in the Borough throughout 2022 and on track to reach a similar number in 2023. Industry collaboration is a critical component of this success. Jack Hamilton from leading producer of Potato and Vegetable Sides, Mash Direct, recently commented that: “The collaborative network from farm to manufacturers to retailers undoubtedly contributes to great food in Ards and North Down.” Ards and North Down Borough Council supports a thriving Taste AND Food and Drink Network. The membership includes representatives from food and drink producers, restaurants, independent retailers, and industry experts who share expertise and industry knowledge.

The Council has just launched its second Food Destination Development Plan (2024-28), which sets out clear and ambitious proposals to position Ards and North Down as a premier food and drink destination locally and nationally. The plan was developed with the input of Taste AND Network members alongside local and national food and drink stakeholders. Find out more at www.ardsandnorthdown.gov.uk/ news/taste-and-a-premier-food-anddrink-destination

Ards and North Down Borough Council - Pro-Business Ethos Council offers a broad range of support, business training, and funding opportunities to help businesses realise their transformation ambitions. The dedicated business support team is ready to work with investors and can deliver a range of digital innovation, growth, skills, and employability schemes, and provide links to key partners and Government agencies.

Interested in finding out more about opportunities for business support and investment in Ards and North Down? Get in touch via email: signaladmin@ ardsandnorthdown.gov.uk or call 0300 013 3333. Find out more at www.ANDBusiness.co.uk

Comber Earlies and distillery images – Copyright Tourism Northern Ireland

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Eye on Cover Story

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Lynsey Mallon PIONEERING THE FUTURE OF ARTHUR COX At the heart of Northern Ireland’s corporate legal landscape, a notable transition is on the horizon at Arthur Cox.

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ynsey Mallon, the Head of the Corporate and Commercial group at the leading law firm’s Belfast practice, is poised to step into the role of Managing Partner in spring next year. As Business Eye sat down with Lynsey, the anticipation for the future was palpable, as she reflected on her journey at Arthur Cox, her career milestones, and the significance of an all-female leadership team taking the reins. Lynsey Mallon’s ascent within Arthur Cox has been characterised by consistent

growth that has seen her become one of the most respected corporate lawyers in Northern Ireland. Joining the firm in 2007, she embarked on a journey that has embodied strong leadership and a commitment to excellence. As she prepares to take on the role of Managing Partner, Lynsey looked back on her career to date with gratitude coupled with a sense of purpose for the future. “It’s been an incredible journey so far,” Lynsey said. “Arthur Cox is of course among the most pre-eminent commercial law firms in Ireland and it has been a privilege to have been part of its story of growth in Northern Ireland for 16 years. “That period has laid a strong foundation for future growth and I relish the opportunity to lead Arthur Cox in the years ahead.”

Lynsey’s journey into the legal realm started at Trinity College, Dublin, before beginning her professional career at accountancy giant PwC. After practicing law in England for a time, her return to Belfast in 2007 was a pivotal moment, marking the beginning of her tenure as a leading light in the Corporate and Commercial department at Arthur Cox. Lynsey recalls those early years at the firm working alongside Alan Taylor, the then Managing Partner and latterly Chairman, who recognised her potential and played an instrumental role in shaping her personal and professional growth over the years. “At Arthur Cox I have been fortunate to work alongside some of the most esteemed members of our profession and that has instilled in me a commitment to fostering

genuine relationships with our clients, understanding their business objectives, and tailoring advice to deliver real value and contribute to their long-term success.” Lynsey has emerged as a prominent figure in corporate law, earning respect not only within Arthur Cox but across the legal landscape in Northern Ireland. Her leadership of the Corporate and Commercial group solidified her reputation, making her a natural choice for the role of Managing Partner. Like the wider firm itself, Lynsey was recently ranked in the top band of practitioners by both Chambers and Legal 500. Looking ahead to the upcoming transition, Lynsey shares her vision for Arthur Cox. “There are few law firms in the UK or Ireland that enjoy a reputation similar to that of Arthur Cox,” she said.

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Eye on Cover Story

“It stands for true excellence, insight, pragmatism, and above all, delivering the very best service to our clients. Taking on the role of Managing Partner is a tremendous privilege, and I relish the challenge of building on our incredible reputation.” The significance of Lynsey’s appointment is not lost on her. With Catriona Gibson, the outgoing Managing Partner, assuming the role of Chair, Arthur Cox will have an all-female leadership team for the first time. Lynsey acknowledges the historical weight of this, recognising the firm’s commitment to promoting women in senior roles. “Catriona’s appointment as Managing Partner in 2016 made history in that she was the first female leader of a top tier law firm in Northern Ireland, and I’m honoured

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“It’s not just about diversity; it’s about leadership based on experience and ability. We are breaking barriers and setting a precedent for the legal profession in Northern Ireland.”

to continue that legacy alongside her,” she said. “It’s not just about diversity; it’s about leadership based on experience and ability. We are breaking barriers and setting a precedent for the legal profession in Northern Ireland.” As Lynsey prepares to step into her new role, she emphasised her commitment to maintaining the exceptional standards for which Arthur Cox is known, across its core areas of Corporate and Commercial, Property, Banking and Finance, and Dispute Resolution.

“Our reputation is built around an expectation that we provide complete excellence, and I am committed to continuing to deliver unparalleled service to our growing client roster from small indigenous firms to large multinationals,” she said. “I take over during what is an exceptionally busy period for the firm as we advise on a full spectrum of commercial legal matters, including working on some of the highest profile transactions to involve Northern Ireland entities. “Our team has expertise that spans the entirety of

corporate law, whether that be advising on new employment legislation, litigation, investments, energy and renewables, corporate restructuring, and beyond. “With offices in Dublin, Belfast, London, and the United States and lawyers grounded in each location, we are well placed to provide locally focused advice from a global perspective.” With a final look ahead, Lynsey expressed gratitude for the journey that brought her to this pivotal moment and the opportunity that lies in wait. “I am thankful for the opportunities, the mentorship, and the collaborative spirit that defines our firm,” she said. “As we navigate the future together, I know that Arthur Cox will not only uphold its legacy but reach new heights of success.”



Eye on Infrastructure

SONI surges forward with new independent Board

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Eye on Infrastructure Northern Ireland’s grid operator, SONI, recently announced the appointment of a new independent Board. To mark the occasion, Business Eye sat down with Managing Director, Alan Campbell, and newly appointed Chair, Dr Peter McNaney CBE.

S

ONI is Northern Ireland’s Transmission System Operator (TSO). It ensures power can flow safely, securely, and reliably through the electricity grid from where it is generated, by the private companies who own power stations, wind turbines and solar farms, to where it is needed in homes, farms and businesses across Northern Ireland.

“The scale of change and transformation is unprecedented, but we have a great team of highly experienced engineers and a clear plan for how we get there.”

In addition to running the electricity grid in the present, SONI looks ahead to understand and plan for Northern Ireland’s future energy needs. “Northern Ireland’s Energy Strategy and Climate Change Act sets really ambitious targets to reach 80% of all electricity consumed coming from renewable sources by 2030. We have the important task of transforming the grid and how it’s operated

so it can manage more variable forms of renewable energy. SONI recently published an updated version of its Shaping Our Electricity Future Roadmap – the plan which sets out the reforms needed in the electricity system to reach the 2030 targets. The grid operator is also consulting on its draft ten-year Transmission Development Plan which details the new infrastructure required to meet Northern Ireland’s electricity needs. “The scale of change and transformation is unprecedented, but we have a great team of highly experienced engineers and a clear plan for how we get there. We’re entering a really significant and exciting new phase of our journey here in SONI and it comes at a hugely important time in the energy transition as a whole”, remarked Campbell, who has been SONI Managing Director since 2020 and the former top executive at Coolkeeragh, one of Northern Ireland’s largest power stations. A lawyer and former Chief Executive of Belfast City Council, Peter McNaney is one of Northern Ireland’s most experienced executives and will Chair the new SONI Board.

“From previous experience, I understand the crucial role SONI plays in public life here, and so I relish the opportunity to take on a leadership role in an organisation that has such an important part to play in delivering a cleaner, cheaper and more secure energy future for homes, businesses and farms across Northern Ireland,” started the new Chair. “We know Northern Ireland has made significant progress to integrate renewable energy into our electricity system in comparison to elsewhere, and SONI has played an important part in that success. To build on that progress, and with less than seven years to meet Northern Ireland’s ambitious clean energy targets, we are going to have to be innovative and agile in areas such as policy and regulatory reform and open-minded about doing things differently.” Joining Peter McNaney on SONI’s new independent Board is NIE Networks stalwart Peter Ewing, former senior Scottish Power executive Angela Love, and experienced finance and regulatory executive Charlie Villar.

Dr Peter McNaney CBE | Chair Peter McNaney has a wealth of experience in senior leadership roles in Northern Ireland gained in both executive and non-executive roles in corporate governance, shaping strategy and effective implementation, leading change and successfully facilitating complex partnerships. He practised as a corporate lawyer for 20 years before serving as Chief Executive of Belfast City Council between 2001-14. As a non-executive, he was Chair of the Governing body of Belfast Metropolitan College and oversaw the building and move to the Titanic campus. He has also served as a member of the Board of Invest NI.

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Eye on Infrastructure

Peter Ewing | Board member Peter Ewing is an experienced director of finance and electricity regulation and leader of business change. With over 25 years’ experience, Peter has been closely involved in the transformation of the electricity industry in Northern Ireland since privatisation. Peter was previously Director of Finance and Regulation at Northern Ireland Electricity and the Viridian Group, Deputy Managing Director and Director of Regulation and Market Operations at NIE Networks, and a Non-Executive Board Member and Treasurer at Radius Housing. Prior to this he was Finance Director at Moy Park.

Angela Love | Board member Angela Love has over 30 years’ experience in the GB/EU gas and electricity markets and brings extensive expertise from across most aspects of the energy system. She started her career at Scottish Power in commercial and financial roles, latterly as UK Strategy and External Affairs Manager for Scottish Power’s non-price regulated businesses - generation, trading, retail and renewables. Angela was a consultant for 13 years, advising clients on market arrangements across gas, electricity and water and developing business strategies. Her past roles include Chair of the Gas Forum, Director of Gas, Communications and European Affairs at the Energy Networks Association and Director of Future Markets and Engagement at Elexon. She is also Chair of Scottish Power’s Energy Networks Independent Net Zero Advisory Committee and has recently taken up the position of Chair of the Cadent Gas Customer Challenge Group.

Charlie Villar | Board member Charlie Villar is an executive with finance, operations, and transformation experience. He has worked on Boards, as well as with senior officials, regulators and Ministers across Electricity, Post, Telecommunications, Broadcast Media, and Water sectors in GB, NI and Europe. In these roles, he has developed a diverse understanding of the regulatory, economic and commercial drivers across a range of industries, and how to lead organisations through major transformations.

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Eye on Net Zero

Translink Ramps Up Its Green Credentials Celebrating Translink’s top Platinum success at the 2023 Northern Ireland Environmental Benchmarking Survey are L-R Brian Moreland, Communication & CR Manager at Moy Park, Grainia Long, Chair of BITC Environmental Leadership Team, John Thompson, Head of Safety and Corporate Responsibility at Translink, Dr Lisa McIlvenna, Deputy Managing Director, Business in the Community NI, and Philip McMurray, Head of Waste Legislation, Environmental Resources Policy Division, DAERA

With climate change recognised as the most pressing environmental challenge of our time and one that demands a step-change in how we live and work, Translink is leading a transport transformation in Northern Ireland.

O

ur targets are ambitious – at least 50% reduction in current emissions by 2030; for all Translink buses, trains and buildings to reach Net Zero Emissions by 2040 and to become ‘Climate Positive’ by 2050, removing additional harmful carbon dioxide and NOX from the air. Perhaps one of the most obvious signs of Translink’s progress in this area is the ongoing roll out of state-of-theart zero emissions vehicles. Translink currently operates the fourth largest zero emission bus fleet in the UK and Ireland with a mix of battery electric and hydrogen powered buses in operation. There are over 140 zero emission buses in service with an order in place for an additional 100 for 2024.

Last year alone, Metro buses in Belfast completed over 1.5 million miles of emissionsfree travel, delivering 5m+ emissions-free bus passenger journeys, cutting congestion on local roads while reducing noise and air pollution. In September this year, completion of a bus renewal project for Foyle Metro services saw Derry~Londonderry become one of the first cities in these islands to operate a fully zero emission urban bus service. The 38-bus electric fleet features a mix of single and double deck battery electric vehicles. Buses are recharged at the Pennyburn Engineering site, where 22 double electric vehicle chargers have been installed. This modern infrastructure allows 44 buses to be charged sequentially overnight, with

future-proofing for an additional 19 bus charging stations. Over 200 bus operational and engineering staff have also been trained, ensuring the skills and expertise to deliver a safe, reliable and comfortable zero emission service. Elsewhere, four state-of-theart zero emission minibuses are now in operation on Coleraine Town Services – the first Battery Electric Vehicles to enter passenger service on the Translink Ulsterbus network. This milestone followed the successful introduction of two new Translink zero emission buses on the Giant’s Causeway visitor shuttle service to the famous stone formations. Translink’s new zero emission buses offer a variety of attractive features including high specification e-leather seats, USB charging, WiFi, CCTV, dedicated wheelchair space and an audio-visual passenger information system showing passengers ‘next stop’ details. The relative silence of these new vehicles allows for effective use of an acoustic vehicle alerting system for increased safety when

travelling at lower speeds. Meanwhile Translink has achieved Platinum Level in the 2023 Northern Ireland Environmental Benchmarking Survey, organised by Business in the Community. Sponsored by Moy Park and supported by Department for Agriculture, Environment and Rural Affairs, the Survey scores, recognises, and rewards organisations that are going above and beyond their legal environmental requirements. John Thompson, Translink’s Head of Safety and Corporate Responsibility, said: “Retaining our Platinum Level for the past 9 years reflects our continuous effort to improve our environmental impact right across the business. From investment in zero emission bus fleet to carbon-cutting enhancements at facilities across our network, we have made huge strides in this area in the last year. I would like to thank all our colleagues for their commitment and hard work as we look forward to further exciting opportunities to protect the environment, keep everyone better connected

and lead the transformation of transport in Northern Ireland.” At an event to release the Survey results, Dr Lisa McIlvenna, Deputy Managing Director of Business in the Community, emphasised the significance of the Survey as a valuable benchmarking tool. She stressed its important role over the last 25 years in bringing attention to critical environmental issues that organisations in Northern Ireland must consider and act on. Dr McIlvenna also stated, “In an era where stakeholders, suppliers, buyers, and the public at large are actively seeking assurance of businesses’ dedication to environmental wellbeing, participation in the Survey serves as tangible evidence of their commitment to a more sustainable future.” Over 120 organisations from a range of sectors including: General Manufacturing; Local Authority; Education; Transport; Utilities; Construction; ICT; and Food and Drink took part in the Survey in 2023.

To find out which organisations participated in the 2023 Survey and to see how they scored, visit www.bitcni.org.uk/niebs

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Eye on Law

Local firm expands with ‘expertise for everyone’ Back in 2021, locally owned, independent law firm Millar McCall Wylie laid out its plans to grow turnover by 50% in three years. Fast forward to today and the firm, now in its 27th year, is set to exceed that target, having secured growth across all its services, from commercial to private client. 28

T

hroughout 2023, the firm increased its client portfolio, transactional volume and employee base. This upwards trajectory is the result of ongoing reinvestment into deepening its long-term client partnerships whilst also broadening its expertise, through securing and developing top legal talent and introducing new areas of specialism to its portfolio of services. Earlier this year, Jan Cunningham stepped into the role of Managing Partner, taking over the reins from co-founder Peter McCall, who continues to lead its Real Estate

team. The appointment was a natural next step for the firm, which unveiled a new, modern brand identity in recent years to reflect its vibrant, progressive culture and strategic focus on the future. Much of this brand positioning work has been championed by Christopher McCandless, Chief Operating Officer with the firm, a lead role not traditionally found in law firms. Christopher has been pivotal in shaping the firm’s growth, focusing on all aspects of its strategic planning and financial performance with Christopher

and Jan working closely with the firm’s leadership team throughout the year. Looking back at how the year has gone since, Jan reflects on what he believes sets the firm apart and the headwinds he expects it will face in 2024. “This has been a really positive era for Millar McCall Wylie and we believe that can, and will, continue. I think the reason for that is down to three aspects – the breadth of our services, the skills of our people and our style of working. “Notably this year, we’ve further strengthened our range of services, either through bolstering teams


“We defined our purpose back in 2021 as seeking to offer ‘expertise for everyone’ and that isn’t by any means a marketing proposition – it’s genuinely our vision - to be a firm that offers expertise in all areas of someone’s life, both business and personal.”

Jan Cunningham, Managing Partner of Millar McCall Wylie.

with new people or developing our existing staff to offer more specialist support. This means we now find our clients coming to us for support across multiple legal areas rather than one. “For example, a commercial property client might seek banking and securitisation advice, or someone using our conveyancing services might also require family law support. Whilst that has been a trend we’ve seen growing for a long time, we are bringing that cross-team collaboration to the fore now more than ever. We can do a lot for our clients

whilst keeping things simple and efficient. We defined our purpose back in 2021 as seeking to offer ‘expertise for everyone’ and that isn’t by any means a marketing proposition – it’s genuinely our vision - to be a firm that offers expertise in all areas of someone’s life, both business and personal. “The strength of those services are, of course, the result of having brilliant people in our team. From graduate trainee solicitors to experienced legal professionals, we know we have to empower people to fulfil their potential not just

through training but also by giving them the opportunity to try different areas of law and encouraging them to progress into their own specialism. We’ve seen some incredibly talented people really progress far this year and we’ve made some excellent appointments from trainee to director level – all of whom contribute to the success of the firm. In addition, we have great support staff who fully complement our solicitors. “Beyond that, our culture is one of the most valuable assets we have. Particularly as major

multinational firms have moved into the market in recent years, we work hard to retain our sense of identity and, for us, that means approachability. We want to keep legal support straightforward where we can, providing pragmatic advice and guidance, even in highly complex situations. Across all our operations, I believe we have a sense of openness – both externally with clients and internally with our people. We regularly hear from staff that this is a different approach than many firms take, and I am glad to say it works for us,” said Jan.

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Eye on Law

Caroline Prunty, Jan Cunningham and Damian McParland of Millar McCall Wylie.

Building growth in property

Spotlight on media services

Ireland and ROI thanks to his dual

support people at all stages of their

One area showing particular strength

“Another key economic driver, the TV

qualifications. Our team now offers

personal lives. We have a fantastic

is the firm’s Real Estate team, which

and film industry, is one we are glad

support way beyond the average,

matrimonial and family law team

has acted in some of Northern

to support through our specialism in

regularly providing specialist senior

led by Clare Lenaghan who provide

Ireland’s largest commercial property

media law services. Working in close

management training on areas as diverse

expert advice and support to people

transactions of the last 12 months.

partnership with clients such as NI

as data protection and immigration.

in often challenging times including

“Conflict is of course inevitable in

separation, divorce, financial dispute

business and our commercial litigation

and highly sensitive children’s cases.

team, led by Caroline Prunty and Emma

We also have a highly regarded

Rooney continues to guide our clients

Private Client team led by Conor Wylie,

through difficult situations. The team

which provides expert knowledge of

secured a substantial number of high-

Estates, Trusts and Inheritance Tax.

“Property development is a real

Screen and several leading production

shining light in the local economy,” Jan

companies, Damian McParland, Abbie

continues. “There are many ambitious

Long and their team, have the sectoral

developers with a sense of vision and

experience and commercial knowledge

willingness to invest in the future

to work on complex transactions with

of Northern Ireland. We have a very

often multi-party requirements.

experienced Real Estate team, led

“Highlights from within the world of

by Peter McCall and Simon Fleming.

media this year included providing legal

This year, they supported Killahoey

services on BBC’s The Woman in the

Limited, who acquired Rushmere Shopping Centre back in February and acted for the purchasers of Foyleside Shopping Centre this Autumn. These were both pivotal developments and reflective of the strength of the sector. “We also see great things happening

Wall and Blue Lights; Old Guy starring Christopher Waltz and Four Letters of Love starring Pierce Brosnan and Helena Bonham-Carter, amongst others. This is a particularly niche area of law and one we are finding is attracting a great deal of interest from new recruits.

within the licensed and hospitality trade and John Finnegan was pleased to act on core projects in 2023 including the arrival of the

30

level cases this year, testament to their skills. We are delighted that Emma has also recently been appointed Director and has helped drive this area, focusing on presenting the most appropriate, time and cost-effective course of action so our clients can move on from conflict as quickly as possible. “Another central appointment in recent months was that of Jason Byrne, who brings vast experience and class-leading knowledge in insolvency services to

New appointments driving success

our team. We are delighted that we can now offer this service to new and existing clients and are confident it

Looking ahead “These are just some of the core areas that have helped make 2023 a standout year. However, we don’t rest on our laurels and will never take success for granted. “Any business can relate to the challenge around retaining the best talent and securing client work amidst an increasingly crowded landscape. The legal sector has undoubtedly become more competitive. Organisations such as ours need to focus on what

Room2 Hometel in Belfast and the

“Employment law services continue

acquisition of Portrush’s Atlantic

to evolve. In recent weeks, we were

Hotel. It’s also really encouraging to

delighted to appoint David Mitchell,

see that our Residential Property

one of our experienced employment

team had their best year to date,

law solicitors, as Director. David has

evidence that the housing market is

really sharpened our services for both

“Outside our corporate offering,

at Millar McCall Wylie can look towards

more buoyant than we may suspect.

employers and employees in Northern

we are better placed than ever to

2024 with a sense of optimism.”

will become a valuable element of the firm under Jason’s leadership. Lawyers for life

sets them apart and double down on letting those qualities shine. That’s why we will continually invest in those three crucial elements – partnerships, people and personality – and why we


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Nourish


Eye on Round Table

Energy Provenance & The Net Zero Challenge

Leading renewable energy provider, Strategic Power Connect, threw open the doors to their new office base at Lanyon Quay Belfast, for a Business Eye Round Table discussion.

The Participants

Liam Faulkner

Ryan McBirney

Angela McGowan

Richard Buckley

Chief Executive, Strategic Power Connect

Chief Executive, Strategic Power Projects

Director, CBI Northern Ireland

Editor, Business Eye

RB – We’re here to talk about energy provenance for larger energy users. Let me start with a question for everyone around the table. Net zero by 2050. Is it possible? Is it a pipe-dream? And what are the key obstacles?

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Derek Hynes

Gordon Milligan

Stephen Kelly

Managing Director, NIE Networks

Chair, IoD Northern Ireland

Chief Executive, Manufacturing NI

Mark Cunningham

Richard Murphy

Alan Campbell

Head of Regional Business Centres, Bank of Ireland

Head of Ireland Energy Group, Pinsent Masons

Managing Director, SONI NI

DH – I’ve got an 11-year old son who, in 2050, will be 38 and will hopefully be well into a career. His generation will help make this a reality and the barriers will be knocked down. But how it will be achieved is a bit beyond our thinking at the moment. AM – I think sometimes that long-term planning is easier. Businesses are probably keener to have the 2030 discussion as it’s a lot less distant. When you look at the horizon, there are plenty of opportunities but we need to have the barriers to investment removed and the policy environment working for business.


Eye on Round Table

LF – I’d echo that. Most businesses don’t think as long-term as 2050. Targets always seem achievable when they’re so far away. 2030 is a lot more near-term and we’ll probably need to set targets for 2040 as well but meeting our goals for 2030 remains a big challenge.

of the planning system and helping to achieve net zero.

GM – The 2050 target has to be the key aspiration. Some of our larger employers have their plans in place to be there or thereabouts. But I’m less sure about the SME sector. I think it will need a lot of help to get there. We also need government in place and we need policy.

SK – There is a fundamental dishonesty in some of these targets and our ability to achieve them. If you look at 2030, the government’s own analysis says that we’re only likely to get there using technology which doesn’t exist. So there is still a massive gap and I think we have to recognise that. We have to be real about what’s possible and what’s not possible. From a business perspective, this is an inevitability. Good entrepreneurs have already realised that their carbon balance sheet is soon going to be just as important as their financial balance sheet. We’re already seeing big businesses here making real progress. Wrightbus is a great example and the guys at Encirc are light years ahead of some of their competitors. There are plenty of opportunities.

RMcB – To pick up on that, 2030 is a good staging post and it will help shine a light on the remaining barriers and obstacles, on the planning side, for example. Gordon is right. A functioning executive is critical to the reform

RM – There is no bigger opportunity than net zero and we just have to find a way to get there. One of the key things for me is the fact that new business sectors will emerge and there are big opportunities for job creation here in Northern Ireland.

MC – I think there has been a lot of progress made and I’d be optimistic about what we can achieve by 2030. I’d be a lot more optimistic now than I would have been 12 or 24 months ago. It’s a much more keenly discussed topic and plenty of businesses have real plans in place.

AC – I believe that 2050 net zero is definitely achievable. There are different pathways to get there. Stephen has a point on technologies that don’t exist but there is a lot of work going on, including pilot projects, to deliver on that. We also have to think about the hearts and minds of the consumer. They need to be behind this. RB – What are the main challenges, the obstacles, facing businesses as they continue their net zero journeys? AM – Locally, the lack of an Executive at policy level. Nothing has changed since the day the Ministers walked out. We have a Utility Regulator without a remit. But when I ask members what is the biggest obstacle, its usually planning. But the planning system isn’t fit for purpose. It needs a total overhaul and that would require an Executive. The other big barrier is capacity on the grid. We have a lot of innovative companies out there working on renewables but the capacity isn’t there for what they’re producing. Connection costs also need to be looked at. They are a big cost to companies wanting to connect.

There is a real fear that because of these barriers investment could go elsewhere. We need to start thinking long-term and that’s why the 2050 target might be helpful. LF – As a supplier of on-site energy solutions, we still feel that we’re at the early adopter phase in the commercial space. The residential market is slightly ahead. One of our challenges is that, unlike homeowners, businesses aren’t used to thinking in decades. When it comes to putting Solar PV on their rooftops, we’ve worked with the innovators, now we’re working through the early adopters. You can’t flick a switch and expect everyone to adopt new technologies. It’s difficult to fast track it. Business doesn’t work like that. GM – We need to enable the private sector to get on with this. That means having government infrastructure and policies in place. There are two inhibitors. One is around cost. The other is around understanding of what net zero actually means. Take public transport. We’ve introduced electric vehicles, hybrid vehicles, even hydrogen, but it all requires funding.

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Eye on Round Table

For SMEs, survival can be hand to mouth. Many of them don’t know enough about net zero and how they can contribute. SK – If we want the public to be comfortable, we need to reassure them that the market is fair to all participants. Businesses are trapped in some way. There is a compulsion, there is pressure from their customers, from their lenders, to do the right thing. So, they have to accept the costs. They need supported and they need looked after. There must be fairness. RB – Let’s bring Derek and Alan back in to address some of those points from an industry perspective. AC – The points around the market are well made. There’s always a danger of rushing into solutions when sometimes it’s better to make sure we get it right and don’t jump too far ahead of ourselves. The points on grid capacity, we accept. It’s maxxed and there is a lot of investment needed to take the grid to the next stage. I think we all agree that consumers shouldn’t pay for that so we need to find the right funding solutions. SK – Does that mean that 2030 is too close? Should we move it all out to 2040 or 2050?

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AC – I think it’s really important to have the 2030 target. It’s highly challenging. But without tough targets, we might not make progress as quickly as we should. We work closely with Derek’s team to keep up the pace. DH – My net zero problems are people, buildings and fleet. And, if we add more of those, the problems get worse. Then there are the assets – our wires, poles, pylons and cables. So, in theory, we need money....to replace people with AI, offices with working from home, fleet with drones. We get money

from international markets and it has to be paid back. So we’re talking economics here. For now, this is just abut money but the people for whom we are doing this expect us to sort if out and get the job done. I think when we get to 2050, though, net zero will be an expectation and not a target any more. It will be a mindset. Our thinking will change radically over the coming years, as it already has to some extent. LF – Every economy benefits from infrastructure, whether that is roads, railway lines or energy

networks. The best time to invest in infrastructure was yesterday and the next best time is today. Business wants infrastructure capacity to be ahead of what’s currently needed because that allows room for growth. But infrastructure projects take time as well as money. AM – What we probably haven’t been very good at is creating the vision for the public. Businesses nowadays will build sustainability into what they’re doing. They can see the long-term vision, they think it will help retain and attract customers, they think it can attract investment. And they want to do the right thing by their shareholders and investors. But we’ve failed to bring the public with us. Older people shouldn’t have to pay a premium. That’s where government should be intervening. As things stand, it’s all stick and no carrot. RB – It probably doesn’t help that the Sunak government is rowing back on this. AM – It doesn’t, but the view from businesses I’ve spoken to is that they’re going to ignore what Rishi Sunak has been saying. They’re going ahead. They know they need to do this. But it isn’t helpful. It sends out mixed signals to consumers.


Eye on Round Table

MC – Absolutely. This is an imperative for every bank at the moment, both for our own businesses and for the business community we serve. LF – We’re providing the kind of on-site generation that doesn’t come at a capital cost to businesses and it comes with the right king of green provenance in that the energy comes from solar panels. We bring the private capital to the project, the renewable electricity is sold to the business and therefore we can help reduce operating costs on an ongoing, long-term basis.

GM – I think there is an upside for the NI economy here when it comes to green economy and green jobs. There are big opportunities for an economy like ours. If we had the infrastructure piece fixed at government level, we could start to make real progress. SK – At the core of all of this, it’s about what is fair. How can we have a ‘just transition’, as it’s called, when business is expected to pay for everything as has been indicated in the Utility Regulator’s report? Right now there is no fairness in the system and it’s important that we find a better balance. RB – Is there a danger that this can be a vanity exercise for businesses? What’s in it for them?

SK – I mentioned Wrightbus earlier. They went down the sustainability route early and they’ve profited from that approach. And there are other examples. For companies not as far down the road, it’s an expensive business and it becomes more expensive the longer they delay. RM – We see larger corporates absolutely embracing this and forging ahead. They have the balance sheets to enable them to do it. A lot of SMEs simply don’t. They have to concentrate on paying their bills for the next 12 months, and they’re nervous about any kind of cap ex programme with nothing concrete at the end of it . RB – So are the banks prepared to back these SMEs, Mark?

something for your customer or supplier’s Scope 3 levels. AM – A lot of my member companies feel they have control over Scope 1 and Scope 2 but Scope 3 is a bit more challenging. Again, we need government to be onside with the strategic vision and policies to support the private sector. This is where we fall down at the moment. The policy is all over the place.

RM – Greenwashing isn’t going to go away. It should be about local energy capture and traceability, and I think we’re going to see more and more of that.

SK – This Westminster government is about as incoherent a government we’ve ever had to deal with. It changes policies overnight. But, as everyone in business knows, you’re much better in a place where you’re making offers rather than demands. In this debate as a whole, we’re all better off making offers and asking for something in return. Customers are picking up 100% of the bill at the moment, but the UK Government has plenty of money as well. Project Stratum, to deliver broadband, was the result of a DUP deal with the UK Government and it has delivered a lot more economic impact than it promised.

LF – What wasn’t greenwashing yesterday could become greenwashing today. Organisations are going to find themselves having to do more and more to prove their green credentials. It’s evolving all the time. When you do something to improve your Scope 1 or Scope 2 emissions, you’re actually doing

LF – It’s even simpler. If energy prices are going up because we have an infrastructure gap, government can say in the morning that it will balance the book. There are broad brush economic abilities that government has at its disposal. They’re also fair because they are applied to everyone.

AM – Self sustainable options are going to be more and more popular. They also have real energy provenance, and take pressure off the grid. No one wants to be accused of greenwashing, buying in energy in the hope that it’s the right kind of energy.

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Eye on Round Table government incentivisation. So government would argue that there is no need for it to change economic policy. There is a hawkish way of looking at this – is it just fluff or is it a sound economic philosophy? But I’m going to have to go and pitch to the money markets for £500 million next year. LF – So some assets are considered to be a public good – like schools or hospitals – but others are perceived as less of a public good like a road or an energy grid.

AM – Every decision government makes around tax should have net zero as a consideration. DH – But when you talk to politicians they say that schools and hospitals are their big priorities, yet they don’t have the money to pay teachers more or look after nurses. So they’ll say that with all those people to listen to, how can they think about 2050? SK – I don’t get any sense that anyone in government is taking responsibility to drive this agenda forward. DH – It’s a case of different approaches. Elsewhere in the world, the private sector is driving it forward. Vehicle charging infrastructure is being built by the private sector. There’s no call for

SK – I think that is a very good way of putting it. If we’re all trying to get to net zero by 2050, then the network is a public good. That opens up opportunities for government intervention. DH – When you bring Joe Kennedy around our network, I’m never clear whether we’re going to be asking him for philanthropy or should I take out the old shillelagh and put on a hat. Any American investment of any kind will want to be shown the economic case and long-run forecasts on the return on investment. If there is an investment case here, there has to be an ecosystem that gives you more than what you put in back in the long term. RM – One thing is very important. We need to be careful that we don’t run the risk of wasting any consumer or public money on all of this. But I suppose that’s where the role of government comes back into play once again.

RB – To wrap our discussion up, can I ask a second question of each of you around the table. If we were to reconvene, say, in two years time, what would you like to have changed? Where would you like to be on the move to net zero?

SK – I’d like some coherence. Confusion and muddlement just costs us all more money and doesn’t create the right environment. Then there is the fairness piece. If we’re serious about a just transition, we have to have fairness.

DH – I’d like to be more hopeful. A different government, a different mindset and a maturing conversation about where the money is coming from. We need to stop creating problems and barriers.

RM – We would need to be having a more mature conversation by then around implementation plans and steps required.

AM – Correlation of policy, a proper economic strategy with timeframes, more support from government for firms transitioning, plus the infrastructure and the skills to make this happen. LF – From the policy point of view, I’d like to see a bit of improvement on the current situation. While we wait for that, let’s all do what we can with what is in our control. MC – I’d like to see more support for SMEs to help on their journeys. For the sea change to happen, we have to bring SMEs with us. And I agree that a more consistent approach from government would be really beneficial. RMcB – It would be nice to be in a position where businesses feel it is easier to make the changes that are necessary, such as deployment of renewable technologies. An encouraging policy environment would really help.

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AC – A bit like Richard, I’d like to see a clear pathway to delivering these solutions. There is still a lot of talk going on. The electricity market has to reflect the cost of generation. If the market is still tied to fossil fuels, we need to be careful that costs aren’t unfairly passed on to consumers. AM – Can I add one thing that is important? Renewables NI recommended recently that a task force is set up across department, the industry and with business in the room. I think that would be really powerful. RB - Thank you all for your contributions and for taking the time to be with us.


Eye on News

Maxol Completes £3.5 Million Transformation Of Ballymena Site

Maxol, Northern Ireland’s leading family-owned forecourt and convenience retailer, has completed its transformation of Maxol Braid River Service Station in central Ballymena following an investment of £2.35 million. Brian Donaldson, Chief Executive Officer, Maxol with Nicola Farrell, Braid River site manager

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he investment is part of a wider five-year £84M capital investment programme across The Maxol Group to create a network of convenience-led forecourt services that offer customers quality, value and choice on everything from fresh coffee and groceries to food-to-go on their doorstep. A new Ultra Rapid EV Charging Hub - the second to be developed by Maxol and the second of its kind in Northern Ireland – has opened and features four high-powered 200kw ultra-rapid chargers that charge a single vehicle* in as little as 15 minutes. The chargers are powered using renewable electricity, as part of Maxol’s sustainability strategy. Maxol Braid River offers the latest SPAR concept with a new store of

246 sq. meters. Customers can now shop for everyday grocery essentials including a greater choice of fresh, locally sourced fruit & vegetables, a wide range of dairy and chilled produce and a huge selection of frozen foods. Other new additions include a locally produced range of pre-packed butchery items and a wide selection of ready-made meals perfect for tonight’s tea. Car parking facilities have more than doubled to 32 spaces to provide greater customer convenience, particularly during busy trading periods. Premium Fuels have been introduced to enable customers to make greener motoring choices and Pay at Pump technology is now available at two islands, giving our fuel customers a quicker and

more convenient way to pay. Maxol’s innovative and sustainable forecourt design has been fully implemented at Maxol Braid River. Cutting-edge technology has been used to reduce the site’s carbon footprint which include photovoltaic (solar) panels to reduce electrical import requirements; solar efficient glazing; the use of LED lights; low energy CO2 refrigeration systems with doors fitted throughout the store; exhaust air-heat pump technology to reduce heating loads; and an energy management system to monitor and control the overall energy usage on the site. Brian Donaldson, Chief Executive Officer of The Maxol Group said: “We are delighted with our latest

investment at Maxol Braid River, it is now a modern, welcoming store that marks a further milestone on our journey towards becoming known for our convenience-led retail offer. “Customers can now pop into this store to enjoy freshly prepared food to go from the Delish deli or they can do a basket shop in our newly expanded SPAR store packed with an extensive range of groceries for every meal occasion from breakfast through to dinner as well as plenty of snacks and treats. “The in-store offer reflects the ‘Bags More’ advertising campaign we launched some weeks ago to highlight the range of goods now available at Maxol stores and Braid River is now a leading example of that in Ballymena with our partner SPAR.”

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Eye on Charity

Lace Up Your Boots And Embark On An Epic Adventure With Action Cancer In The Heart Of The Indian Himalayas

L-R Shirley O’Hara from Newtownabbey, Kathleen Lindsay from Lisburn, and Donna McIlwaine from Lisburn.

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Eye on Charity Northern Ireland’s Leading Cancer Charity Invites Thrill-Seekers to Join the Dalai Lama Trek, 14th – 25th November 2024.

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ction Cancer, Northern Ireland’s leading, local cancer charity, is calling on adventurers to step into their hiking boots and embrace a transformative journey through the breathtaking Indian Himalayas. The Dalai Lama Trek, scheduled to take place from 14th to 25th November 2024, is an unparalleled 50km, ten-day expedition that promises adventure, self-discovery, and the chance to make a significant impact in the lives of those affected by cancer.

The Dalai Lama Trek commences in Dharamsala, the home of the Dalai Lama and the heart of the Tibetan Community. Over ten days, participants will traverse diverse landscapes, from rhododendron forests to Hindu settlements and Buddhist Monasteries, covering up to ten hours of hiking each day across rocky and occasionally steep terrains. Nights will be spent under the stars, as participants set up camp, enjoying a welldeserved rest after a day of strenuous trekking. The journey concludes with

“The Dalai Lama Trek is the most special to me as it was my first trekking experience. The chance to have tea with the locals in their little houses in the middle of the Himalayas was magical, and the craic around the campfire at night was brilliant.”

include a unique breast screening service for women aged 40 – 49 and over 70 (outside the NHS screening age range 50-70), a skin cancer detection service for those above 18, as well as therapeutic support such as counselling, physiotherapy, and pilates. These services are available to both cancer patients and their caregivers, with some offerings tailored for children from age 5. Additionally, Action Cancer runs an outstanding health improvement programme in schools, community groups and workplaces focused on educating and raising awareness about minimising cancer risks through practical health and lifestyle choices. In addition, the charity delivers 2,500 health checks per year to men and women aged 16+. All of these services are available from Action Cancer House in Belfast, regionally in selected venues and on board the Action Cancer Big Bus which is supported by local retailers, SuperValu and Centra. Shirley O’Hara, who successfully completed the India Dalai Lama Trek for Action Cancer in 2013, is returning in 2024 alongside her friends Donna McIlwaine and Kathleen Lindsay. Reflecting on her experience, Shirley said: “I have completed five overseas treks for Action Cancer and enjoyed every one. The Dalai Lama Trek is the most special to me as it was my first trekking experience. The chance to have tea with the locals in their little houses in the middle of the Himalayas was magical, and the craic around the campfire at night was brilliant. The treks are very well organised, with great support from experienced local guides and a UK doctor, making everyone feel safe in unfamiliar territory.” Conor Brennan, Action Cancer’s Treks & Activities Executive, added: “Participants on our overseas challenges always return home feeling they have achieved something great as well as making friends for life. We have many supporters like Shirley who come back again and again as they have such a great experience and want to continue supporting local people affected by cancer.”

Shirley O’Hara from Newtownabbey

As the countdown to this extraordinary trek begins, Action Cancer has limited availability with only ten spots remaining for explorers eager to take on this challenge and raise vital sponsorship to support local people impacted by cancer in communities across NI.

a visit to the iconic Taj Mahal, one of the Seven Wonders of the World. While taking on this incredible challenge, each participant is invited to raise sponsorship for Action Cancer’s range of local cancer prevention, detection, and support services. These

To join the Dalai Lama Trek, participants are required to pay a registration fee of £200 and raise a minimum of £3,750. The Action Cancer fundraising team is ready to provide advice, guidance, and fundraising materials as needed. For more information, contact the Action Cancer team on 028 9080 3369 or email trek@actioncancer.org

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Eye on News

Mount Charles hops onboard with Translink in new cleaning contract A local specialist cleaning company has signed a contract with Translink to provide cleaning services across its train fleet.

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ount Charles Group will employ 80 cleaning operatives who will work 24/7 for 363 days of the year across Northern Ireland under the new three-year contract. The Mount Charles cleaning division will operate at eight regional hubs, with employees also deployed on Enterprise services between Lanyon Station and Dublin’s Connolly Station. Mount Charles, one of Northern Ireland’s largest independent catering, events and facilities management companies, also provides a wide range of business services, including cleaning, security and vending. In the last year alone, the firm has provided cleaning services for over 600 sites in Ireland across various industries, such as healthcare, education and leisure.

Stacey McAlister, Operations Director at Mount Charles, said the company is looking forward to its collaboration with Translink. “With around 80 million bus and rail passenger journeys annually and a fleet of 1,400 buses, coaches and trains, Translink is crucial to connectivity across Northern Ireland, as well as providing transport links to and from the Republic of Ireland,” she added. “We see great synergies between Mount Charles and Translink and believe our new partnership will enhance the quality of service and customer experience for the 1.5 million passengers that use Translink’s services weekly. “This is a significant contract for the cleaning division at Mount

Pictured (L-R) is Stacey McAlister, Operations Director, Mount Charles and Neil Forbes, Cleaning Operative, Mount Charles

Charles, which we hope will act as a catalyst for business growth and job creation in Northern Ireland.” John Allison, Fleet Presentation Manager, Translink, commented: “We’re committed to delivering attractive public

transport options for everyone, offering the highest standards in comfort and cleanliness. We look forward to working with Mount Charles to ensure our services and facilities enhance our overall customer experience.”

Ulster Rugby Extends A&L Goodbody Lounge Partnership

A&L Goodbody’s Michael Neill with Ulster players Jacob Stockdale, Billy Burns and Rob Baloucoune

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lster Rugby confirms the extension of its partnership with corporate law firm A&L

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Goodbody LLP (ALG) – the official sponsor of the A&L Goodbody Lounge at Kingspan Stadium. The extension

will see ALG continue to sponsor the venue for a further two years. Having recently undergone a rebrand, the A&L Goodbody Lounge will continue to serve as a focal point for corporate hospitality for up to 500 guests on match nights throughout the year. It also hosts a busy programme of conferences and exhibitions, corporate dinners, drinks receptions and club events. On both matchdays and at in-stadium events, visitors to the A&L Goodbody Lounge will benefit from uninterrupted views of the newly installed 3G pitch and an integrated, state-of-the-art audio-visual system. Ulster Rugby CEO, Jonny Petrie said: “ALG has been a longstanding partner of Ulster Rugby and has become synonymous with the stadium experience through the A&L Goodbody Lounge. “The A&L Goodbody Lounge continues to be central to our offering at Kingspan Stadium, providing

unrivalled event and hospitality opportunities for the local business community and wide Ulster Rugby community. Its use will only grow going forward, thanks to the versatility of the stadium as a sporting and cultural destination in Belfast.” “We are grateful to ALG for their support through the A&L Goodbody Lounge, and indeed their wider ongoing support to Ulster Rugby.” Michael Neill, Head of ALG’s Belfast Office said: “Our longstanding partnership with Ulster Rugby reflects our commitment to supporting local sports, arts and culture as we continue to lead the way in corporate law in Northern Ireland. “Kingspan Stadium is not only the home of rugby in Ulster – it’s also a great venue to allow people who have a shared passion for sports and the arts to network and build relationships. We are proud to facilitate this through the A&L Goodbody Lounge.”


Eye on News

Allstate Software Studio opens at Queen’s University Belfast

Allstate NI and Queen’s University Belfast have launched the Allstate Software Studio, a new purpose-built training facility for software engineering students. Karen Rafferty, Head of School of Electronics, Electrical Engineering and Computer Science, QUB; Zulfi Jeevanjee, Executive Vice-President and CIO Allstate; Stephen McKeown, Vice President and Managing Director Allstate NI; Ryan Feeney, Vice-President Strategic Engagement and External Affairs, QUB.

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ocated within the QUB Computer Science building, the studio is a dual-purpose space designed for hands-on training, encouraging students to put theory into practice. With a lecture theatre and collaboration space built in, the studio supports both undergraduate and postgraduate students completing software and computer science related courses. In Northern Ireland, the software sector contributes £1.7 billion to the economy each year by employing approximately 23,000 people across 2,200 businesses. The latest figures published by the Department for the Economy reveal that in 2021, programmers and software developers accounted for

almost half (45%) of IT professionals, and software development, software engineering, and Software as a Service (SaaS) are among the top 25 skills in demand across the IT sector in Northern Ireland. Part funded by Allstate NI, the technology arm of US insurance company Allstate and Northern Ireland’s largest IT employer, the Software Studio builds on Allstate’s commitment to supporting the next generation of technologists and developing the local workforce to meet future skills demands. The facility was officially opened with a visit from Stephen McKeown, Vice President and Managing Director of Allstate Northern Ireland and Zulfi Jeevanjee, Executive Vice

President & Chief Information Officer, Allstate Technology Solutions. Stephen McKeown, Vice President and Managing Director of Allstate Northern Ireland said: “The opening of the Allstate Software Studio at Queen’s University Belfast is a great step forward in our partnership with the education sector in Northern Ireland. It is a space that replicates the working environment graduates will move to once completing their degrees, a collaborative space where they can be innovative and that will help their transition to the workplace. The discipline of software engineering, including app development, app efficiency and scaling, is a foundational part of our work at Allstate NI and we are committed to empowering

students to excel in this area.” Professor Austen Rainer, Queen’s University Belfast School of Electronics, Electrical Engineering and Computer Science said: “The Allstate Software Studio is a significant addition to our facilities for educating computer science and software engineering students at undergraduate and postgraduate levels. It is a distinct space, co-designed with Allstate, and unique amongst the facilities we offer; a space that encourages students to think differently and collaboratively, to prepare them for successful careers in the IT industry. We are delighted to partner with Allstate NI, as a major IT employer in Northern Ireland, on this facility.”

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Eye on Events

Nitec Solutions Celebrates 25 Years (1)

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Nitec Solutions, one of Northern Ireland’s leading technology partner companies, celebrated 25 years in business with a customer event held at the unique Banana Block venue in East Belfast’s Portview Trade Centre.

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ustomers and friends of the Antrim-based company enjoyed a drinks reception, street food, product demonstrations, an insightful presentation from Nitec’s Managing Director Nigel Mulholland and a prizeladen draw conducted by Nitec’s Operations Director, Michael Hutchinson. 1 – The attendees eagerly awaiting the legendary prize draw. 2 - The initial thanks from Managing Director, Nigel Mulholland. 3 - Nitec ‘Celebrating 25 years’ banner.

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Eye on Events (4)

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4 - Nitec employee, Claire Mulholland enjoying the Microsoft Mesh virtual reality experience. 5 - Nitec customers enjoying the retro arcade games. 6 - Initial address from Operations Director, Michael Hutchinson. 7 - Array of prizes in the 25-item long prize draw including a trip to New York. 8 - Marketing Executive, Sorcha McWilliams and Operations Director, Michael Hutchinson hosting the wonderful prize draw. 9 - The networking setup at Banana Block, East Belfast. 10 - Managing Director, Nigel Mulholland talking all things security and AI. 11 - Nitec employee, Rachel Dunlop, manning the Microsoft Mesh VR demonstration.

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Eye on Renewables

ESB –

Stepping Up To The Plate On Renewables Sitting down with ESB Generation & Trading’s Jim Dollard on the fringes of the Hydrogen Ireland Conference being held at Titanic Belfast is another sign of the utility group’s continued focus on the move to renewable power sources. 44


Eye on Renewables

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ydrogen might be in its relative infancy but it’s a crucial part of the mix for the ESB Group. Building on its already significant footprint, the group wants to expand its interest across onshore and offshore wind, renewable enabling technologies and hydrogen. “Hydrogen is definitely part of the mix,” says Jim Dollard. “ESB Generating & Trading (ESB GT) has built a significant renewables footprint initially in onshore wind but is now expanding its interests and we’re actively looking to invest in different renewables enabling technologies across the island of Ireland.” Jim Dollard is ESB’s Executive Director of Generation & Trading. An accountant, he has held a number of senior positions throughout the group in both financial and managerial roles. “ESB Group is involved right across the electricity value chain here in Northern Ireland,” he says. “We generate electricity, we operate the network and we supply retail power to both business and residential customers.” ESB, in fact, ranks as a significant inward investor in the Northern Ireland economy, and employs nearly 1,450 people here. It is the parent company of NIE Networks, the network and transmission operator here, and of Electric Ireland. It also owns one of Northern Ireland’s three main power stations, Coolkeeragh outside Derry/Londonderry (which supplies 31% of NI’s total electricity demand). On the renewables front, ESB Generation & Trading also operates six onshore wind farms in the North, supplying 110MW of electricity, enough to power 60,000 homes. “So we’ve got a big footprint north and south, we’ve been established in the North for the past twenty years and, like all big energy companies, we’re a company in transition. We’re working as hard as we can to move towards renewable energy sources.”

“While a lot of progress has been made, we’re the first to admit that we all have a long way to go to meet the net zero targets set down for 2030 and 2040.” At the most recent count, some 45% of Northern Ireland’s power was being produced from renewables sources. “It’s all about getting more and more renewable power onto the system,” says Jim Dollard. “We are growing our renewables capacity from 1GW to 5GW.” The amount of money required to achieve serious renewable growth is eyewatering. But it’s not something that can be achieved without serious investment.

developing plans across a range of sectors. In the onshore wind farm sector, it plans to deliver an additional 300 MW of capacity in addition to the 110 MW already being produced. It’s a measure of the cost of all of this that that investment alone would be in the region of £450 million. On top of all of that, the group says that it wants to deliver £150 million to £200 million worth of investment in the renewable enabling technologies sector. Key projects would include the development of a synchronous condenser to provide system support services and a number of grid-scale battery units.

“On the hydrogen front, we think that there is a significant opportunity for Northern Ireland. We’re actively looking at hydrogen production projects aimed at helping to decarbonise demand through hydrogen clusters.” “Legislation and the relevant permissions to allow the large-scale development of offshore wind farms are essential to our targets. “We want to invest in offshore wind projects. Northern Ireland, particularly its north coast, is perfect for electricity production from offshore wind. Policy makers have indicated one gigawatt of offshore electricity as the initial target for Northern Ireland. “ESB Generation & Trading is targeting the development of a 500MW offshore wind project off the Northern Ireland coast.” Offshore wind farms are much more common across the coasts of Great Britain than they are around the island of Ireland, underlining a lack of governmental focus here around the issue. The waters around our coast are owned by The Crown Estate, and the permission process is not a short one. ESB Generation & Trading, Jim Dollard emphasises, is

“On the hydrogen front, we think that there is a significant opportunity for Northern Ireland. We’re actively looking at hydrogen production projects aimed at helping to decarbonise demand through hydrogen clusters. “Decarbonising energy demand through clusters won’t just help with security of supply, it will also accelerate local industrial decarbonisation across Northern Ireland, bringing with it the potential to boost industrial growth.” But Jim Dollard cautions that it’s not a rapid process. “There are probably about 20 steps to achieve our hydrogen vision, and we’re on step three or four,” he explains. In terms of Northern Ireland’s net zero targets and ambitions, ESB Generation & Trading will have a crucial role to play.

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Eye on Enterpreneurs

Escaping the Rat Race – A Timescape Revolution… In the fast-paced world of entrepreneurship, where success stories are often tempered with tales of challenges and setbacks, one local businessman, Justin Milligan stands out as a beacon of success driven by resilience and innovation.

Justin Milligan

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Eye on Enterpreneurs

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s a serial entrepreneur, Justin has carved a niche for himself across diverse industries. Here, we discover the principles that underpin his remarkable success which he now plans to share with other start-ups and small businesses with his new 90 day Catalyst program. Justin founded iPhix in 2014, a pioneering venture specialising in Smartphone and personal device repair, from there, he ventured into the entertainment sector with We r VR – Mobile VR Entertainment, becoming the go-to supplier for highend entertainment in Northern Ireland. Simultaneously he created, Timescape – Live Escape Games, one of Northern Ireland’s most exciting escape room experiences, which he launched with his brother David and which is focused on expansion in 2024 with a 5th room opening in February and a further location featuring five to six rooms later in the year. Justin explains; “We both really enjoy immersive gaming experiences and after launching our first room five years ago the buzz and excitement continues to grow. “We have been recognised as the number one fun activity in Belfast on Trip Advisor and this has been further validated by an impressive average score of 4.9/5 from thousands of combined reviews on google and Trip Advisor. The business has also seen an impressive growth of 24% year on year.” Justin is man with boundless energy and a desire to create, he now plans to share his knowledge and expertise with others; “I enjoy the process of guiding and mentoring others and I want to help build success for other businesses by mentoring and supporting the leaders of the future. My 90 day business catalyst program is aimed at delivering tangible success to two business groups, start-ups and small businesses. Northern Ireland saw over eight thousand new businesses in 2022 alone and approximately 20% of these will fail in the first year and 60% will go bust in their first three years. Many could succeed if they seek the right assistance and I am so passionate about the fact that I can help that I offer your money back if you don’t see results.” His experience to date is what places him in a position to mentor, Justin’s journey has been somewhat of a rollercoaster ride and certainly not without its challenges. He goes on; “From the disaster of the Primark fire in Belfast which left our flagship iPhix store unreachable for months, to the

global pandemic which decimated so many successful businesses. Juggling 5 small businesses through this time was an astronomical challenge but it’s when my back is against the ropes that something special rises within. We emerged from the harshest trading of our time and continued to go from strength to strength.” Every business has a pivotal moment and Justin explains that for him it was the realisation that when the tough times come, it’s not always all on you, creating a collaborative work environment, being approachable and relatable as an employer meant when I dig deep so do my people around me. I’ve built some fantastic teams and I take great pride in my staff feeling like they belong and are appreciated. It’s the old adage: you reap what you sow.” The ability to navigate diverse industries along with adaptability have been key but couple that with an unwavering dedication to maintaining excellence in every endeavour and you’ve got the recipe for success; “It is not enough to come up with a good idea, every business must continuously evolve, with the Timescape – Live Escape Games we are constantly finding ways to improve and always looking to surprise and delight our customers with innovation and creativity. “Each of our rooms are almost a visible and physical representation of the amazing progress and learning we have made in this industry. They advance in complexity and have more Wow factor, yet people are still really enjoying our first room created 5 years ago which

has over 10,000 games completed. “I hope that my experiences can become a valuable resource for aspiring entrepreneurs and encourage them to face each and every hurdle head on, with positivity and determination and adaptability.” One thing is clear, Justin is a man on a mission, his hands-on philosophy has been the cornerstone of his success, shaping the culture of each of his ventures. A pragmatic mindset, coupled with a relentless pursuit of excellence, sets him apart in the competitive world of entrepreneurship

but also has an amazing example that it is possible to have that much sought-after work life balance; “Most of us dream of having the flexibility to enjoy a better work, life balance, dedicating more time to whatever it is that puts a big smile on your face. More often than not we get bogged down in the business, spending long hours as those dreams fade into the background. I want to prove that it is possible to be successful in business and have a life. I spend loads of time with my kids, I also holiday at least five or six times a year – technology allows us to do this now and I for one fully intend of making the most of it!” Justin’s journey is a testament to the power of grit, innovation, and a no-nonsense approach to business. Through the highs and lows, he has emerged not only as a successful entrepreneur but also as a mentor and guide for those seeking to navigate the complexities of the business landscape.

For more information on working with Justin and breaking free from the typical constraints of running your own business please visit www.justinmilligan.co.uk. To find out more about Timescape or to book your escape room experience please visit www.timescapegames. com or to find out more about fully mobile virtual reality experiences please visit www.wervr.co.uk

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Eye on News

RETAIL NI UNVEILS SECOND SUPPLIER SHOWCASE EVENT

L-R David Agnew, Bobby’s Foods; Colin Maxwell, nijobfinder; Glyn Roberts, Chief Executive, Retail NI and Liam O’Connor, Sales and Marketing Director, Biopax Limited.

Retail NI, the representative of the independent retail and wholesale sector in Northern Ireland, is delighted to announce the return of its Supplier Showcase event.

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ollowing the success of last year’s inaugural event, this year’s showcase promises to be bigger and more impactful. Supported by key partners Biopax Limited and Bobby’s Foods, the event is scheduled to take place on Tuesday, 27 February 2024, from 3-6 pm at Titanic Belfast.

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The event is an opportunity for players in the retail and wholesale sectors to network with suppliers and promote and celebrate the huge contribution local producers and manufacturers make to the wider economy. Distinguished speakers will impart invaluable perspectives on the industry, shedding light on current challenges and opportunities. Glyn Roberts, Chief Executive of Retail NI and the driving force behind orchestrating the event, said: “Our Supplier Showcase is back, and it’s bigger and better than ever. We’re proud to have the support of Biopax Limited — the newest and most progressive green packaging company in Europe — and Bobby’s Foods, key partners who share

our commitment to promoting and celebrating the remarkable contributions of local producers and manufacturers in Northern Ireland.” Mr. Roberts is encouraging industry members to mark their calendars for this essential event. Liam O’Connor, Sales and Marketing Director, Biopax Limited, said: “Biopax Limited is honoured to be a key partner for Retail NI’s Supplier Showcase. This event provides an invaluable platform for local businesses to showcase their products and services, and we are thrilled to contribute to the growth and success of the Northern Ireland business community.” Additionally, John Lucas from Bobby’s Foods expressed their anticipation: “Bobby’s Foods is proud to stand

alongside Retail NI in supporting the Supplier Showcase. We believe in the strength of local businesses, and this event is a fantastic opportunity to highlight the innovation and quality that our community brings to the retail and wholesale sectors.” This year’s showcase will feature over 50 exhibits, allowing attendees to explore a diverse range of products and services from local suppliers. Glyn Roberts added: “We want everyone to save the date for this exceptional event that celebrates the vibrancy and diversity of our local business community. It’s an opportunity to connect, discover, and support the incredible talent that drives our economy.” More details about the event will be released in the coming weeks.


AIB Business Eye AWARDS 2023

AWARDS 2023

NORTHERN IRELAND’S LEADING BUSINESS AWARDS

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Eye on Awards

AWARDS 2023

Northern Ireland’s Business Heroes Honoured at AIB Business Eye Awards Brian Gillan, Head of Retail & Northern Ireland, AIB, presents the Company of the Year Award to Chris Clements,David Strahan, Jamie Foote & Julie Armstrong of FinTrU. Also pictured is Brenda Buckley, Business Eye.

Ballyclare housebuilder James Hagan, Belfast restaurant owner Niall McKeown and serial entrepreneur Dr.Terry Cross were among the high-profile business figures honoured at the AIB Business Eye Awards 2023, held at ICC Belfast on Thursday, 30th November.

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lmost 700 business guests attended Northern Ireland’s leading business awards, now in their 17th year. James Hagan, founder of Hagan Homes, one of Northern Ireland’s largest housebuilders, picked up the Lifetime Achievement Award and enjoyed a double award success when his company was named as winner of a new category, the Property/Construction Company of the Year. Dr.Terry Cross, founder of both Hinch Distillery and Belfast sustainable packaging firm Biopax, received the Leadership & Management Award. In the top two awards, Niall McKeown of Waterman House and James Street in Belfast city centre was named as Business Personality of the Year, and also scored a double while his two restaurants and cooking school also took the top award in

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the Tourism & Hospitality Company category. FinTrU, the fast-growing financial software company now employing 1,400 people across its Belfast, Derry/Londonderry, Letterkenny and Portuguese offices picked up the Company of the Year title for the second year running. The company was also named as Employer of the Year. Belfast’s newly redeveloped Custom House won the Commercial Property Development Project award, while retail group Musgrave NI lifted another new award recognising the strides made in Diversity & Inclusion. In the CSR category, Belfast Harbour came out on top while Mallusk-based manufacturer Brett Martin was honoured as the Green/Sustainable Company of the Year. The Family Business of the Year Award went to Northern Ireland’s largest family business, Henderson Retail. “If these awards are a barometer of the local economy and business performance, then we’re in a good place,” said Business Eye’s Richard Buckley. “We had a record entry, some of the best quality entries we’ve ever had, and the audience at the event was larger than it has been since well before the pandemic. “What’s more, the winners we’ve honoured at the awards reflect the very best of business achievement here in Northern Ireland.” Brian Gillan, Head of Retail and NI at AIB added; “AIB has a very proud and long-standing awards partnership with Business Eye and we were delighted to once again join with them to celebrate the best of Northern Ireland business. The competition was

fierce this year, with local companies going above and beyond to make their mark with customers and the communities they serve. We would like to congratulate all those shortlisted and of course our deserving winners who excelled in their respective fields.” Details of the full winners can be found at https://www.businesseyeawards.co.uk/

James Hagan, Hagan Homes, winner of the Lifetime of Achievement Award.


Eye on Awards Highly Commended

AWARDS 2023

Galgorm

Full List of Winners Company of the Year Sponsor: AIB

Sponsor: Lockton

FinTrU Galgorm NITEC Solutions HIGHLY COMMENDED: First Derivative HIGHLY COMMENDED: HIGHLY COMMENDED:

Commercial Development Project of the Year Sponsor: Alpha Custom House Belfast Construction & Property Company of the Year Sponsor: Elliot Duffy Garret Victoria Brown & Tiarnan O’Neill, Galgorm collect a Highly Commended Award in the Company of the Year category from Brian Gillan (left), AIB & Brenda Buckley (right).

Highly Commended

NITEC Solutions

Hagan Homes HIGHLY COMMENDED: HIGHLY COMMENDED:

Cole Groundwork Solutions Todd Architects

Sponsor: RSM Malpas

Sponsor: Labour Relations Agency FinTrU HIGHLY COMMENDED:

Derry Group Ireland

Employee Of The Year Sponsor: Honeycomb Sophie Maguire HIGHLY COMMENDED: Paddy McSherry

Tourism & Hospitality Company of the Year Sponsor: Visit Belfast Waterman House & James Street HIGHLY COMMENDED: McKeever Hotel Group

Young Business Personality of the Year Ben Boyd Community (CSR) Award Sponsor: BIOPAX Belfast Harbour HIGHLY COMMENDED:

Action Cancer/MCL Insuretech

Medium / Mid Sized Business of the Year Sponsor: TLT

Alternative Heat

HIGHLY COMMENDED:

Outstanding Leadership & Management Award Sponsor: Upstream Dr. Terry Cross Kieran McKenna

HIGHLY COMMENDED:

Fast Growth Business of the Year

HIGHLY COMMENDED:

First Derivative

Collins Rolston Architects

Manufacturer of the Year

Sponsor: AIB

Employer of the Year

First Derivative

HIGHLY COMMENDED:

Around Noon

HIGHLY COMMENDED:

Highly Commended

Wilson Nesbitt

Diversity & inclusion Award Musgrave NI

Sorcha McWilliams & Nigel Mulholland, Nitec Solutions receive a Highly Commended Award in the Company of the Year category from Brian Gillan, AIB & Brenda Buckley, Business Eye.

Professional Services Firm of the Year

Fibrus

Green/Sustainable Company of the Year Sponsor: Strategic Power Connect Brett Martin AG Paving & Building

HIGHLY COMMENDED:

Innovative Company of the Year Sponsor: Strategic Power Connect Randox HIGHLY COMMENDED:

B Secur

HIGHLY COMMENDED:

NicoBrand

Family Business of the Year Sponsor: Harbinson Mulholland Henderson Retail HIGHLY COMMENDED:

Derry Brothers

HIGHLY COMMENDED:

O’Reilly’s Wholesale

Small Business of the Year Sponsor: Belfast Gift Card Derry Brothers HIGHLY COMMENDED:

Vertical Structure

Business Personality of the Year Sponsor: Ardmore Niall McKenna Lifetime Achievement Award Sponsor: Tarasis James Hagan

Edge Innovate Elite Electronic Systems Fiona McGilly, First Derivative collects a Highly Commended Award in the Company of the Year category on behalf of the organisation, from Brian Gillan, AIB & Brenda Buckley, Business Eye.

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Eye on Awards

AWARDS 2023

Commercial Development Project of the Year Custom House Belfast

Richard Buckley addresses the audience.

Alanna Branagh, Marketing Manager, Alpha, presents the Commercial Development Project Of The Year to Katherine McKibbin and Richard Taylor, Custom House Belfast.

Éadaoin Ni Mhaicin performs.

Brian Gillan addresses the audience.

The Irish Entertainment Company.

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Dave Strahan (winner of best tweet) and Brenda Buckley.


Eye on Awards

AWARDS 2023

Construction & Property Company of the Year Hagan Homes

Mark Simpson, compere.

Adrienne Brock, Elliott Duffy Garrett presents the Construction & Property Company of the Year award to James Hagan from Hagan Homes. Also pictured is Trevor Kennedy, Hagan Homes.

Highly Commended

Leah Osborne, Lisa McClenaghan, Lucy McCusker.

Cole Groundwork Solutions

Andrea Magill, Dan Silverston, Dominic Darby, Mila Khokha, Wes Jenkins, Stephen Delacour, Gareth Chambers & Gediminas Skirmantas.

Conor Cole from Cole Groundwork Solutions receives a Highly Commended award in the Construction & Property Company of the Year category from Adrienne Brock,Managing Partner, Elliott Duffy Garrett.

Megan O’Neill, Sam Buckley, Richard Buckley, Brenda Buckley, Reuben Taylor & Jane O’Donaghue.

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Eye on Awards

AWARDS 2023

Diversity & inclusion Award Musgrave NI

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Highly Commended First Derivative

Caroline Rowan & Trevor Magill,from Musgrave Northern Ireland receives a the Diversity & Inclusion award from Roisin Keenan, AIB’s Head of Business Banking.

AIB’s Head of Business Banking, Roisin Keenan presents a Highly Commended award in the Diversity & Inclusion category to Fiona McGilly from First Derivative.

Alanna Branagh, Rachel O’Kane & Treena Clarke.

Marty McDonagh, Mairead McDonagh, Antoinette McSherry & Paddy McSherry.


Eye on Awards Employer of the Year

AWARDS 2023

FinTrU

Don Leeson, Chief Executive, Labour Relations Agency, presents the Employer of the Year Award, to Briege McGreevy & Tarek Qutteineh from FinTrU.

Highly Commended

Derry Group Ireland

Patrick Derry, Derry Group Ireland receives a Highly Commended award in the Employer of the Year category from Don Leeson, Chief Executive, Labour Relations Agency.

Alpha guests; Julie Kell, Tomasz Baka, Adam Getty, Nicola Elliott, Denice Crozier, Sophie Kell, Alanna Branagh, Paul Black, Rachel O’kane, Richard Deering.

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Eye on Awards

AWARDS 2023

Employee Of The Year

Highly Commended

Paddy McSherry

Sophie Maguire

Sophie Maguire of Harbinson Mulholland receives the Employee Of The Year Award from Mairead Scott, Managing Director of Honeycomb.

James Hagan & Ann Meeks.

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Laura & Liam McCann.

Managing Director of Honeycomb, Mairead Scott presents a Highly Commended award in the Employee Of The Year category to Paddy McSherry, Autobits Motorstore. Also pictured is Martin McDonagh, Autobits Motorstore (left).

Conor Taggart Performs.


Eye on Awards

AWARDS 2023

Tourism & Hospitality Company of the Year

Highly Commended

Waterman House & James Street

McKeever Hotel Group

Niall McKenna, Waterman House/James Street receives the Tourism & Hospitality Award from Anne McMullan,Visit Belfast.

Stephen Kelly & Paula Bradshaw.

Visit Belfast’s Senior Director for Marketing & Communications, Anne McMullan presents a Highly Commended award in the Tourism & Hospitality category to Eddie McKeever & Eugene McKeever from McKeever Hotel Group.

Ciara Donnelly, Brenda Buckley, Debby Wilson & Siobhan Matthewson.

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Eye on Awards

AWARDS 2023

Young Business Personality of the Year Ben Boyd

Professor Danielle McWall, Head of the university’s Department of Accounting, Finance & Economics at Ulster University Business School, presents the Young Business Personality of the Year Award to Ben Boyd, Boyd Enterprises.

Peter McAuley & Jane McAuley.

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Andrew Campbell, Rozzi Kennedy & T Balendran.


Eye on Awards Community/CSR Award

AWARDS 2023

Belfast Harbour

Simon Hamilton & Joel Neill.

Alison Dowling & Jenni Barkley from Belfast Harbour receive the CSR Award from Liam O’Connor, Sales & Marketing Director, Biopax.

Brooklyn Dunseith, Ellie Francis, Jennifer Harney, Andrew Parker.

Highly Commended Action Cancer/MCL Insuretech

Liam O’Connor, Sales & Marketing Director, Biopax, presents a Highly Commended award in the CSR category to Leigh Osborne, Action Cancer.

Mary Boyd & Una Boyd.

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Eye on Awards

AWARDS 2023

Medium/Mid-Sized Company of the Year Edge Innovate

Eoin Devlin, Legal Director, TLT presents the Medium/Mid-Sized Business of the Year (joint winner) to Andrew Little & Eddie Cuskeran, Edge Innovate.

Medium/Mid-Sized Company of the Year Elite Electronic Systems

Eoin Devlin, Legal Director, TLT presents the Medium/Mid-Sized Business of the Year (joint winner) to Jonathan Balfour (left) and Sharon Elliott from Elite Electronic Systems.

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Olivia Hummel & Caroline Wilson.


Eye on Awards

AWARDS 2023

Professional Services Firm of the Year Wilson Nesbitt

Simon Hamilton, Alana Orr, Colin Neill & Joel Neill.

Max Nesbitt & Ciara Brolly from Wilson Nesbitt collect the Professional Services Firm of the Year from Clare Watson, Senior Vice-President of Lockton Companies.

Highly Commended Collins Rolston Architects

Ross Falconer, Emily Hunter & Keegan Haynes.

Clare Watson, Senior Vice-President of Lockton Companies, presents a Highly Commended award in the Professional Services Firm of the Year category to Mark Collins & James McConnell from Collins Rolston Architects.

Ashlee McCartney, Emma Kernohan & Pippa Mitchell.

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Eye on Awards

AWARDS 2023

Manufacturer of the Year Malplas

Con O’Neill, Richard Hogg & Michael Robinson.

Richard Gardiner (centre), Managing Partner, RSM, presents Philip & Ryan Mallon, Malplas with the Manufacturer of the Year Award.

James Loughrey, Lisa McKinney & Chris Flynn.

Highly Commended Alternative Heat

Bronagh McAlindon Downey& Lauren Kelly from Alternative Heat receive a Highly Commended award in the Manufacturer of the Year category from Richard Gardiner, Managing Partner, RSM.

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Lucia Abernethy & Aidan Abernethy.

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Eye on Awards

AWARDS 2023

Outstanding Leadership & Management Award

Highly Commended

Dr. Terry Cross

Kieran McKenna

Dr. Terry Cross receives the Outstanding Leadership & Management Award from sponsor Judith Totten, Upstream.

Judith Totten, Upstream presents Highly Commended Award in the Outstanding Leadership & Management category to Kieran McKenna of FP McCann.

Guests from Hagan Homes.

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Eye on Awards

AWARDS 2023

Fast Growth Business of the Year

Highly Commended

Around Noon

Fibrus

Ciara Donnelly, Business Development Manager, Business Eye presents Highly Commended Award in the Fast Growth Business of the Year category to Kevin Little & Gerrie Voogdt, Fibrus.

Ciara Donnelly, Business Development Manager, Business Eye presents the Fast Growth Business of the Year Award to Gary Skirmantas & Mila Khokha, Around Noon.

Stephen Acheson & David Haldane.

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Jennifer Whittaker, Olivia Laughlin & Gemma Beattie.


Eye on Awards

AWARDS 2023

Green/Sustainable Company of the Year Brett Martin

Norah Tallon, Steven Carson, Caroline Long & Colin McMullan.

Ruth Kimbley, Communications Director, Strategic Power Connect,presents the Green/Sustainable Company of the Year to Robin Black, Brett Martin.

Highly Commended AG Paving & Building Products

Lisa Fenner & Stephen Acheson, AG Paving & Building Products collect a Highly Commended award in the Green/Sustainable Company of the Year on behalf of the company from Ruth Kimbley, Communications Director, Strategic Power Connect.

Nichola Clarke, Shannon Mackey, Max Mackin & Paul Armstrong.

Paul Innocenzi, Jim Curry & Alan Shanks.

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Eye on Awards Innovative Company of the Year

Highly Commended

Randox

NicoBrand

James Dillon, Head of Public Engagement, Queen’s University Belfast, presents the Innovative Company of the Year category to John Lamont, Randox.

Carol Fitzsimmons, Brenda Buckley & Mark Simpson.

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AWARDS 2023

Helen Boyd & Mark McQuillan, Nicobrand receive a Highly Commended award in the Innovative Company of the Year from James Dillon, Head of Public Engagement, Queen’s University Belfast.


Eye on Awards

AWARDS 2023

Family Business of the Year Henderson Retail

Judith Totten, Richard Buckley, Brenda Buckley & Carol Fitzsimmons.

Darren McDowell, Senior Partner, Harbinson Mulholland presents the Family Business of the Year to Mark McCammond, Henderson Retail.

Marion Lancial, Joanne McKenna, Niall McKenna, Louise McManus, Belinda Trimble & Laura McGeough.

Highly Commended

Highly Commended

Derry Brothers

O’Reilly’s Wholesale

Darren McDowell, Senior Partner, Harbinson Mulholland presents two highly commended awards in the Family Business of the Year category to Jayne Murdoch & Brigid Derry, Derry Bros Custom & Clearance (left) and Derek O’Reilly,O’Reilly’s Wholesale (right).

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Eye on Awards Small Business of the Year

Highly Commended

Derry Brothers

Vertical Structure

Karen Clifford, Belfast One presents the Small Business of the Year Award to Brigid Derry from Derry Brothers.

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AWARDS 2023

Simon Whittaker & Michelle Simpson (left),Vertical Structure collect a Highly Commended award in the Small Business of the Year category from Karen Clifford, Belfast One


Eye on Awards

AWARDS 2023

Business Personality of the Year Niall McKenna

Sinead McPhilips, Peter Trainor, Bridgett Halliday & Michael Halliday.

Miriam Moerti, Deputy Managing Director, Ardmore, Business Personality of the Year to Niall McKenna, Waterman House & James Street.

Lifetime Achievement Award

James Hagan Patrick Cross, Dougie King, Sonya Cassidy & Liam O’Connor.

Brenda Buckley (right), Commercial Director, Business Eye presents the Lifetime of Achievement Award to James Hagan, Hagan Homes (second right). Also pictured is Brian Gillan, Ann Meeks & Jim Burke.

The String Ninjas Perform.

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Eye on Awards

Éadaoin Ni Mhaicin and The Irish Entertainment Company perform.

Claire Bonner & Clare Daly.

The String Ninjas.

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AWARDS 2023

Joel Neill, Alana Orr & Colin Neill.

Steve Aiken & Glyn Roberts.

Sarah Donaldson & Alana Orr.


Eye on Awards

Ling Yip & Megan Craig.

AWARDS 2023

Joel Neill & Colin Neill.

Brian Gillan & Simon Hamilton.

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Eye on News

Lifetime Achievement Award For Ian Haldane Ian Haldane, Chairman of leading builders merchant Haldane Group, has received the prestigious Lifetime Achievement Award at the annual Builders’ Merchant Awards for his outstanding contribution to the industry and Haldane Group as a whole.

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an was presented with the award in celebration and recognition of his hard work and dedication to the sector, the local community and Haldane Group employees. Speaking of Ian’s achievement, David Haldane, CEO at Haldane Group, commented: “The Lifetime Achievement Award serves as a tribute to Ian’s decades-long impact on the growth and success of Haldane Group, as well as his influence on the broader industry landscape. “Striving for excellence and demonstrating a commitment to providing quality materials and outstanding service, Ian’s exceptional leadership has led Haldane Group to grow organically and through

acquisition while retaining the high levels of personal service associated with a family run business. “On behalf of the entire Group, we want to wish Ian a massive congratulations for this undoubtedly well-deserved recognition – he has been a true pioneer across the industry and it is fantastic to see him acknowledged for the tangible and positive effect he has had.” In addition to Ian’s recognition, Haldane Group was shortlisted in the Heating and Plumbing Merchant of the Year category and Lightside Showroom of the Year category, as well as receiving individual shortlistings for Joe Smith, GE Robinson, who was shortlisted as Merchant Achiever of the Year, and Haldane Fisher Bangor Branch Manager

Richard Chambers, who was shortlisted for Branch Manager of the Year. Ian added: “It is an honour to have received the Lifetime Achievement Award from the Builders’ Merchant Awards. “It stands as testament to the legacy we have constructed over the years, with

customer service and knowledge at the heart of our operations throughout. “This wouldn’t have been possible without my family, and I have every confidence that our reputation for innovation, excellence, and resilience will continue to be upheld as we move into a new era under David’s leadership.”

Rituals Debuts New Concept Store At Victoria Square V ictoria Square, the leading retail and leisure destination in Northern Ireland, has signed over ten national and international brands in the past 12 months, totalling more than 40,000 sq ft. Rituals is the latest brand to launch its 3,530 sq ft upsized location, creating the brand’s largest UK store. Located on the Lower Ground Floor adjacent to Ted Baker, it is also the debut of a new concept design that will now be rolled out across the UK. Victoria Square has also welcomed award-winning beauty and make-up brand Sculpted By Aimee with its Northern Ireland debut, expanding the lifestyle offer on the Ground Level. The 1,500 sq ft store features popular products, accessories and well-known bestsellers all created by the founder and former make-up artist Aimee Connolly. Over the past 12 months, Victoria Square has welcomed significant fashion and lifestyle brands for their regional debuts and flagship locations in Northern Ireland. These include the recent additions of The White

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Company, alongside Sweaty Betty, Gilly Hicks, Goldsmiths, Gym+Coffee and Lovisa and enhancing the already extensive line-up at the leading retail and leisure destination. The opening of Frankie & Benny’s new and refurbished restaurant earlier this year and the launch of the Slim Chicken’s Northern Ireland flagship has strengthened the overall dining offer throughout the scheme. Both add to the rich line-up of casual dining brands that includes wagamama, Five Guys, and Burger King. Russell Banham, UK Head at Commerz Real, said: “We are delighted with the sheer number of established brands selecting Victoria Square for regional debuts, flagship locations and upsizes which demonstrates its importance as the leading destination for retail, and leisure in Belfast and Northern Ireland.” Lambert Smith Hampton and Savills are joint agents for Victoria Square. Victoria Square is managed by the Lambert Smith Hampton’s Belfast office. Savills acted on behalf of Rituals and Shiells & Co represented Sculpted By Aimee.


Eye on News

Collins Aerospace in Kilkeel Recognised for Stem Commitment

Collins Aerospace in Kilkeel has been recognised for its ongoing commitment to STEM activities, receiving the award for Best Small to Medium Enterprise in the UK Space Agency funded, Space Inspiration Awards, which were held during this year’s UK Space Conference in Belfast last month.

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pace Inspirations is a UK Space Agency funded initiative, which is part of a wider STEM Ambassador programme, that encourages people from the Space Industry or those who have a background in Space education to engage with local schools and communities, with the aim of inspiring the next generation of Space Professionals. Collins Aerospace in Kilkeel, an RTX business, was nominated for the award by Space Inspirations’ regional partner, Deliberate Learning, due to the successful running of RTX’s annual Quadcopter Challenge with local schools, having great STEM ambassadors, and also being excellent Nuffield Research Placement hosts. In recent years, Collins Aerospace in Kilkeel has spearheaded a number

of STEM initiatives to help develop a pipeline of talent within the local and surrounding areas, believing that by exposure to STEM-related subjects from an early age, it piques their interest and encourages them to pursue a STEM-related career. In 2022, members of Collins’ STEM Council mentored pupils from local school, St Louis Grammar, to victory in the UK-wide Quadcopter Challenge, becoming the first ever school from Northern Ireland to win the challenge. The award for Best Small to Medium Enterprise was awarded to Rachel Chambers, Patricia Cunningham and Andrew Gibbons from Collins Aerospace in Kilkeel during a ceremony held at ICC Belfast, on Tuesday 21st November. Speaking about the award, Patricia Cunningham, Supplier Quality Manager and STEM Ambassador said, “We

Pictured (L-R) are the Collins Aerospace in Kilkeel team, Andrew Gibbons, Rachel Chambers and Patricia Cunningham who received the Best Small to Medium Enterprise at the Space Inspiration Awards from ESA astronaut, John McFall.

are delighted to receive this award from STEM Learning, recognising our contribution to STEM in the local area and Northern Ireland as a whole. STEM forms an integral part of our success here in Kilkeel and has always been at the core of what we do. We’re continually looking at ways to encourage younger students to pursue STEM-related careers, and receiving this award confirms that what we are doing is making a difference. A big thank you to Gill Humes from Deliberate Learning for the nomination.” Gill Humes, Director at Deliberate Learning said, “We are extremely passionate about STEM education here at Deliberate Learning and to share that passion with a global manufacturer such as Collins Aerospace is hugely refreshing. The

world is constantly changing, and we need to ensure that we have the skills and workforce to compete and ensure success in the global economy in the years ahead. The STEM activities carried out by Collins Aerospace in Kilkeel is maximising those chances and therefore this award is wholly deserved. Well done!” Craig Sinclair, Space Inspirations Project Officer at STEM Learning said, “This is the first year of the Space Inspirations awards and we wanted to recognise those companies that are making a difference in inspiring the next generation of Space professionals. It is great to see the work that Collins Aerospace is doing in encouraging students into STEM, and it’s fitting that the company is being recognised during the UK Space Conference in Belfast. Well done to all those involved.”

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Eye on News

Works underway at former hospital site in Omagh

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ork has commenced on the site of the former Tyrone County Hospital in Omagh. The 20-acre site is being transformed into a major development named ‘Camowen’, comprising more than 160 private homes. A joint project being delivered by Fermac Properties Limited and South Bank Square Limited, the first set of homes released last month has already been almost booked out, with the second release planned for February. The first homes are due to be ready in Spring 2024. The land formerly occupied by Tyrone County Hospital, which closed back in 2017, was acquired by property development company South Bank Square in 2020. Following a significant planning application process, it secured permission to redevelop the site earlier this year. Conor Margey of Fermac Properties Limited added: “Camowen is attracting a great deal of interest, given its prime

location close to the town centre and its close proximity to schools, shops, leisure facilities and parks. “It’s our intention that the development will create a sense of community in the area and a modern living experience through providing homes designed with warmth, safety and convenience in mind. We are absolutely delighted to see the first bricks being laid at Camowen – which we believe is a pivotal piece of regeneration for the town of Omagh – and want to thank everyone for their hard work on the ground.” Speaking about the development, Martin Mallon of South Bank Square added: “Camowen is an important investment for Omagh and a project we’re very proud to see coming to fruition now. “By working in partnership with the experienced construction team at Fermac, homeowners will be guaranteed quality, modern homes, built to the highest of standards. It is

Pictured at the site of the new Camowen development are L-R Rory McLernon, McLernon Estate Agents; Martin Mallon, South Bank Square; Gerry Fearon, Conor Margey, Kieran McKenna (all Fermac) and Pearl McLernon, McLernon Estate Agents

fantastic to see the vision we share with Fermac beginning to come to life and we look forward to welcoming the first homeowners to Camowen next year.”

Full details are available on www. CamowenOmagh.com and through Property Pal and all properties will be sold through McLernon Estate Agents.

FinTrU announces appointment of Declan Breslin as Managing Director – Client Delivery FinTrU has announced the appointment of Declan Breslin as Managing Director – Client Delivery. Declan has enjoyed a successful career in financial services, having worked at a number of global industry leaders in the financial services sector over the last 20 years.

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Declan Breslin (Managing Director – Client Delivery, FinTrU), Katrien Roppe (Chief of Staff, FinTrU) and Darragh McCarthy (Founder & CEO, FinTrU)

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rior to FinTrU, Declan held the position of Global Head of Client Service and Onboarding, Securities Services at JP Morgan in New York. With over $30trillion dollars under custody, his team acted as the primary point of contact for Asset Managers, Asset Owners and Alternative Funds for their asset and fund servicing requirements. Richard McGuinness, Chief Operating Officer at FinTrU, said of the appointment: “We are delighted to welcome Declan to the team here at FinTrU. He brings with him a vast amount of invaluable experience as we scale FinTrU’s best-in-class client delivery services. We work with the world’s largest

global financial institutions and Declan will play an imperative role in providing leadership to our client delivery teams – as the complexities of the financial regulatory market continue to evolve.” Declan began his career in Prime Brokerage with Deutsche Bank, in London, and then moved to Lehman Brothers in 2003. He was the European Head of Client Service across Prime Services at Lehman until 2008, when he moved to Nomura Securities to be Managing Director of Prime Services. Originally from Derry/Londonderry, Declan graduated from Queen’s University Belfast in 1998 with a BSc in Finance and holds an MSc in Finance from the University of London.


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UK Always At Risk Of Cyberattack Says Report

The Joint Committee on the National Security Strategy says that large swathes of critical infrastructure are vulnerable to ransomware attacks.

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he UK is unprepared for a largescale ransomware attack and “at any moment” could be brought to a standstill, a new report says. Parliament’s Joint Committee on the National Security Strategy (JCNSS) said responsibility for tackling ransomware attacks should be taken off the Home Office - which the report accuses of giving political priority to other issues - and given to the Cabinet Office and overseen directly by the deputy prime minister. The report claimed former home secretary Suella Braverman “showed no interest” in the issue and instead focused on illegal migration and small boats. Ransomware is a cyberattack where hackers breach a system and lock access to data and files, demanding payment in order to release the files or stop them being leaked. It has been used in a number of high-profile cyberattacks, including the Wannacry attack on the NHS in 2017. In its report, the JCNSS says the

UK’s regulatory frameworks are insufficient and outdated, and warns that large swathes of critical national infrastructure remain vulnerable to ransomware because they rely on legacy IT systems. It says there has been a failure to sufficiently invest in safeguards to prevent a major crisis, despite government agencies like the National Cyber Security Centre (NCSC) warning about ransomware attacks, particularly from groups linked to Moscow, Beijing, and Pyongyang. As part of its report, the committee has also called for a private briefing from the NCSC on preparations to protect Britain from cyberattack ahead of the upcoming general election citing concerns over possible interference in the democratic process. Dame Margaret Beckett, chair of the JCNSS, said: “The UK has the dubious distinction of being one of the world’s most cyber-attacked nations. “It is clear to the committee that the government’s investment in

and response to this threat are not equally world-beating, leaving us exposed to catastrophic costs and destabilising political interference. “In the likely event of a massive, catastrophic ransomware attack, the failure to rise to meet this challenge will rightly be seen as an inexcusable strategic failure. “If the UK is to avoid being held hostage to fortune, it is vital that ransomware becomes a more pressing political priority, and that more resources are devoted to tackling this pernicious threat to the UK’s national security.” A Home Office spokesperson said: “We welcome the JCNSS’s report and will publish a full response in due course. “The UK is well prepared to respond to cyber threats and has taken robust action to improve our cyber defences, investing £2.6bn under our Cyber Security Strategy and rolling out the first ever government-backed minimum standards for cyber security through the NCSC’s Cyber Essentials scheme. “We have also, this year, sanctioned

18 criminals responsible for spreading a prolific ransomware strain, taken down a piece of malware that infected 700,000 computers and led on an unprecedented international statement denouncing ransom payments, signed by 46 nations.” A government spokesperson said: “We welcome the JCNSS’s report and will publish a full response in due course. “The UK is well prepared to respond to cyber threats and has taken robust action to improve our cyber defences, investing £2.6bn under our Cyber Security Strategy and rolling out the first ever government-backed minimum standards for cyber security through the NCSC’s Cyber Essentials scheme. “We have also, this year, sanctioned 18 criminals responsible for spreading a prolific ransomware strain, taken down a piece of malware that infected 700,000 computers and led on an unprecedented international statement denouncing ransom payments, signed by 46 nations.”


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EU Moves Towards Laws On Artificial Intelligence European Union officials have reached a provisional deal on the world’s first comprehensive laws to regulate the use of artificial intelligence.

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fter 36 hours of talks, negotiators agreed rules around AI in systems like ChatGPT and facial recognition. The European Parliament will vote on the AI Act proposals early next year, but any legislation will not take effect until at least 2025. The US, UK and China are all rushing to publish their own guidelines. The proposals include safeguards on the use of AI within the EU as well as limitations on its adoption

by law enforcement agencies. Consumers would have the right to launch complaints and fines could be imposed for violations. EU Commissioner Thierry Breton described the plans as “historic”, saying it set “clear rules for the use of AI”. He added it was “much more than a rulebook - it’s a launch pad for EU start-ups and researchers to lead the global AI race”. European Commission President Ursula von der Leyen said the AI

Act would help the development of technology that does not threaten people’s safety and rights. In a social media post, she said it was a “unique legal framework for the development of AI you can trust”. The European Parliament defines AI as software that can “for a given set of human-defined objectives, generate outputs such as content, predictions, recommendations or decisions influencing the environments they interact with”.

ChatGPT and DALL-E are examples of what is called “generative” AI. These programs learn from vast quantities of data, such as online text and images, to generate new content which feels like it has been made by a human. So-called “chatbots” - like ChatGPT - can have text conversations. Other AI programs like DALL-E can create images from simple text instructions.

Nine NI Firms On Deloitte Fast 50 Tech List A total of nine Northern Ireland companies have made it onto a list of the fastest growing technology firms across the island of Ireland.

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he Deloitte Fast 50 list ranks companies on revenue growth over a four-year period, a group of companies which in total generate €3 billion in annual revenues and employ more than 8,800 people. This year’s list includes Northern Ireland companies Catagen, Fibrus, Lightyear, LocateaLocum, MetaCompliance, PlotBox, SciLeads, Syndeo and Totalmobile. The highest ranked firm across the island was finance and savings

platform Swoop while the top placed Northern Ireland company was Belfast AI firm Syndeo. While it has been a challenging year for many tech businesses, Northern Ireland’s reputation as a hub for creative, homegrown technology companies continues to grow and the success of those who have made the Fast 50 demonstrates the high levels talent, ambition and ability to compete at a global level,” Deloitte Fast 50 lead partner in Belfast Aisléan Nicholson said. “The majority of the Fast 50 companies have grown their workforce and we continue to see strong growth from businesses offering services that help meet the needs of modern life, for example in AI, cleantech, sustainability, cybersecurity and health tech. Deloitte’s Fast 50 recognises this success and also the future growth

ambitions of the companies.” The companies received their awards at a ceremony in Dublin. Founded in 2018 by Oliver Lennon, Alan Beck and Catherine Ewings, Syndeo is a provider of conversational AI solutions. Their platform makes it easy for businesses to engage

with consumers through AI powered messaging and advanced chat technology. Syndeo’s customers include some of the world’s most iconic brands in retail, financial services, and technology and their platform manages interactions in over 50 countries, supporting more than 30 languages.

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Straight talking tech. Eye on TechEye

From Thought To Text – Another Barrier Broken Researchers have invented a mind-reading cap capable of non-invasively decoding thoughts into text for the first time.

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he technology, developed by a team at the University of Technology Sydney in Australia, could help people unable to speak due to illness or injury, while also providing a way for humans to interact directly with machines. In tests of the cap, participants were told to silently read passages of text while an electroencephalogram (EEG) recorded their electrical brain activity. An artificial intelligence model called DeWave was then used to decipher the thoughts into written text with an accuracy of

between 40 and 60 per cent. “This research represents a pioneering effort in translating raw EEG waves directly into language, marking a significant breakthrough in the field,” said CT Lin, a professor at the University of Technology Sydney. “It is the first to incorporate discrete encoding techniques in the brain-totext translation process, introducing an innovative approach to neural decoding.” Professor Lin added that the integration with large language models would “open new frontiers in neuroscience and AI”.

Other brain-computer interfaces that can translate thoughts into text currently involve either MRI scans or invasive procedures through the nose or skull in order to implant the electrodes. Elon Musk’s neurotech startup Neuralink uses a surgical robot to implant a chip into the brain that he claims will one day provide wearers with “enhanced abilities” like greater reasoning and improved vision. Recruitment for the first human trials of the technology began earlier this year after receiving approval from the US Food and Drug Administration (FDA).

The company has faced criticism from animal rights groups for testing of the brain chip on monkeys, with the Physicians Committee for Responsible Medicine (PCRM) accusing Neuralink of subjecting primates to “extreme suffering”. Both Neuralink and Mr Musk have denied the allegations. Other brain-computer interface systems that use invasive approaches have achieved higher accuracy rates than the latest system, however the team behind the non-invasive cap believe it has potential to reach a level closer to 90 per cent.

Tesla Unveils Egg-Cooking Optimus Robot Tesla has unveiled the latest version of its Optimus robot, demonstrating new hands that allow it to perform delicate tasks like cooking eggs.

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esla’s humanoid robot, first unveiled last year, forms a key part of CEO Elon Musk’s plan to automate all physical human labour and supercharge manufacturing processes. Optimus Gen 2 features improved actuators and sensors in the robot, allowing it to work 30 per cent faster than its predecessor, according to Tesla. The robot’s weight has also been reduced by 10kg, while its balance is greatly improved. Tesla’s ambition for its Optimus bot is to create a “general purpose, bi-pedal, autonomous humanoid robot capable of performing unsafe, repetitive or boring tasks”.

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Mr Musk has previously claimed that the humanoid robot has the potential to be “more significant” than the company’s electric car business. “Essentially in the future, physical work will be a choice,” the tech boss said when the robot was first announced in 2021. “It has profound implications for the economy, given that the economy at its foundational level is labour.” In a biography of the billionaire published earlier this year, it was revealed that Mr Musk told employees that the Optimus robot was the key to transforming Tesla into a $10 trillion company. The firm currently has a market cap of around $750 billion, making it the world’s most valuable automaker. The second generation of the Optimus bot marks significant progress for Tesla, coming just one year after unveiling a prototype that was unable to walk unassisted. In a post to X, formerly Twitter, Mr Musk said the robot would be able to “thread a needle” within the next year.


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Google Launches AI Rival To ChatGPT Google has unveiled its latest AI rival to ChatGPT– but it isn’t available in the UK or Europe.

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amed Gemini, it will be able to understand text, image, video and sound prompts. In one demo, it was shown a photo of a student’s homework and helped to correct mistakes. Google said it promises to be its ‘most capable’ model yet as the group steps up its competition with ChatGPT owner OpenAI. However, UK and European users will have to wait for the latest update due as Google awaits clearance from the regulators. Bard UK itself does not seem to

realise it has been left behind – when asked if it was running on Gemini, it said Gemini was still under development. The new upgrade is touted to outperform ChatGPT on many fronts, and is also designed to be a ‘one-stop shop’ for AI needs ompared to OpenAI’s model of running separate products for text prompts, images and audio. Google and Alphabet chief executive Sundar Pichai said it will be the biggest upgrade to Bard since it was – somewhat hastily – launched in March as ChatGPT swept the globe. ‘We’re taking the next step on

our journey with Gemini, our most capable and general model yet, with state-of-the-art performance across many leading benchmarks. “This new era of models represents one of the biggest science and engineering efforts we’ve undertaken as a company.” It comes as rapid advances in AI pick up pace, following ChatGPT’s latest release in March, with Google following suit amid a wave of next generation generative AI models, which experts predict will be significantly more advanced. Google claims Gemini is the first

AI model to beat ‘human experts’ in its range of intelligence tests. It plans to launch in English first, but will expand to different languages and other countries ‘in the near future’. The group did not say when it will be available in the UK, but confirmed it is in the process of granting the UK AI safety institute – unveiled at a recent AI Summit - with access to its ‘most capable models for research and safety purposes’. Google said Gemini will be ‘multi-modal’, meaning it will be able to operate and combine different types of information across words, pictures, video and sound.

Education Needed On Fake AI Images

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he rise of AI-generated images is eroding public trust in online information, a leading fact-checking group has warned. Full Fact said the increase in misleading images circulating online – and being shared by thousands of people – highlights how many struggle to spot such pictures. The organisation has expressed concerns about the adequacy of the new Online Safety Act in combatting harmful misinformation on the internet, including the growing amount of AI-generated content, and called on the Government to increase media literacy funding to teach the public to better identify fake content. The campaign group points to a number of recent incidents, including fake mugshots of former US president Donald Trump and an image of Pope Francis wearing a puffer jacket, as clear instances where many users were fooled into sharing fake content and therefore misinformation. Full Fact’s fact-checking work has also highlighted

fake photographs of the Duke of Sussex and Prince of Wales together at the coronation, which it says were shared more than 2,000 times on Facebook, and an image of Prime Minister Rishi Sunak pulling a pint of beer, which was edited to look worse and viewed thousands of times on X, formerly Twitter. The charity said it believes most of the influx of low-quality content flagged by fact-checkers is not necessarily intended to get people to believe an individual claim but to reduce trust in information generally. It also says the large volume of fake or manipulated content could have an impact on the availability of good information online by flooding search results. The recent, rapid evolution of AI apps means capable, AI-powered image generation or manipulation tools are now readily available online. Chris Morris, Full Fact chief executive, said: “This year, we have seen repeated instances of fake AI images being shared and spreading rapidly online, with many people unsuspectingly being duped into sharing bad information.”

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Northern Ireland’s top directors revealed at Institute of Directors Ceremony

Celebrating success – winners of the 2023 Institute of Directors Northern Ireland Director of the Year Awards pictured alongside Gordan Milligan OBE, Chair of the IoD NI (centre), Kirsty McManus, IoD Nations Director, Northern Ireland (top right) and Brian Gillan, Head of Retail and NI, at title sponsor AIB (front row, third left).

Twelve leading directors from across Northern Ireland have been recognised by the Institute of Directors Northern Ireland at the annual Director of the Year awards, held at the Merchant Hotel, Belfast.

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mong the list of winners was SHS Group Director, John Stewart who was named Large Business Director of the Year; Consumer Council Chief, Noyona Chundur CDir, who picked up the Public Sector award, and Julie McKeown of Henry Brothers who topped the Family Business Director of the Year category. More than 120 people attended the lunchtime ceremony which was held in partnership with AIB. On the day, two special awards were made celebrating excellence in philanthropy and excellence in director and board practice.

The Chair’s Award for Excellence in Director and Board Practice sponsored by AIB, went to Paul Terrington, CBE. Mr. Terrington has been a partner at PwC since 2003 and has over 30 years’ experience as a consultant, dealing primarily with large-scale transformation projects. Judges commended Paul for his strong record in delivering change programmes both within the public and private sectors and recognised the contribution he has made to a number of boards including the Ulster Rugby Management Committee of which he is currently Chair and his role with the NI Hospice.

The Community Foundation Northern Ireland sponsored the Philanthropist of the Year award which was presented to founder of online estate agents Purple Bricks, Kenny Bruce MBE. The Larne native was recognised for the contribution he had made to local sporting organisations, and in particular his role in rejuvenating Larne Football Club, having donated significantly to the renovation of Inver Park Stadium and supporting growth and development within the club. Congratulating the winners, Gordon Milligan OBE FIoD, Chair of the IoD NI, said: “Strong, authentic leadership can really set businesses apart and in today’s challenging environment, it’s more crucial than ever to have the right kind of leader holding the reigns. “Each of this afternoon’s winners have demonstrated that they have the necessary skills and attributes to encourage and motivate their teams and it’s wonderful to see such a diverse range of winners from

businesses across all sectors and sizes. “At the IoD NI we’re passionate about developing the next generation of business leaders and these awards are a fantastic way to recognise those who are inspirational within the local business community. “Thanks to everyone who joined us for the event and to those who contributed to this afternoon’s success including our partners at AIB who help us deliver a great event each year.” Seamus McGuckin, Head of Corporate at title sponsor AIB, said: “AIB Is proud to work in partnership with the IoD NI in support of these awards which recognise the exceptional achievements of business leaders here. “Each of the winners honoured have a remarkable story to tell and rightly deserve to be congratulated on their accomplishments. It was fantastic to celebrate the leaders in our community who have made an important contribution to the private, public and third sector here.”

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Eye on News

New President For Law Society Of Northern Ireland

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he new President of the Law Society of Northern Ireland has said that one of his key priorities in 2024 will be to continue the work of shaping the solicitor profession fit for the future. Darren Toombs was speaking following his appointment as President following Law Society’s Annual General Meeting held in Belfast in late November. Commenting the new President said: “It is an honour and privilege to become President of the Law Society of Northern Ireland especially at a time of great change facing the whole legal sector in Northern Ireland. Whilst there are many challenges ahead, I believe that there are many more opportunities to build a more diverse, accessible, and welcoming solicitor profession fit for purpose and responsive to the needs of local business and our community. This means listening and engaging more proactively with our stakeholders, decision makers and most importantly our members to identify how best we

can better support them moving forward. Our future is very much about investing in the next generation and as someone who has been passionate about the education and training of solicitors, I am committed to identifying ways to improve access to the legal profession and supporting those wishing to become a solicitor. As a practising solicitor, I am all too aware of invaluable contribution that solicitors, my friends and colleagues, make to the economy as employers and as businesses. Solicitors remain at the very heart of every aspect of Northern Ireland life, their contribution is often unseen and unheard, yet they provide an important role supporting business and our community. During my Presidency I will continue to champion the excellence of our profession at home and abroad as well as promoting the importance of maintaining the network of solicitor firms, large and small, across Northern Ireland, who provide advice and access to justice to the local community and to business”.

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United Wines’ Marketing Manager Andrew Hollywood (right) and Global Brands International Sales Manager Ross Jones raise a toast to celebrate the agreement.

Craigavon-based United Wines has agreed an exclusive deal with drinks company Global Brands to distribute its popular ‘ready to drink’ (RTD) brands VK, Hooch and Shake Baby Shake in Northern Ireland. 82

he agreement will see United Wines, one of the biggest drinks distributors on the island of Ireland, expand Global Brands’ presence in the Northern Ireland on- and off-trades by securing listings across the retail and hospitality sectors. Andrew Hollywood of United Wines is excited to work with what he describes as some of the most exciting and innovative drinks brands in the Northern Irish market. “We are thrilled to announce our exclusive distribution partnership with Global Brands, a company known for its innovative and highquality beverage offerings,” said Andrew. “The ‘ready to drink’ market is enjoying significant growth at the moment with people who love the convenience of pre-mixed drinks and cocktails that look and taste great – and Global Brands are leading the way in this sector with an amazing and exciting portfolio of RTD brands. “This collaboration aligns seamlessly with United Wines’ commitment to

provide the Northern Irish market with the best and most exciting options in the drinks industry today.” Global Brands International Sales Manager Ross Jones added: “Northern Ireland is a very important market for Global Brands and we are very excited to join forces with United Wines to bring our well-loved brands, VK, Hooch, and Shake Baby Shake, to even more consumers in Northern Ireland. “We believe that our agreement with United Wines, a company with almost 40 years’ experience and expertise in the Northern Ireland drinks industry, will enable us to enhance our reach and impact in the region, providing consumers with increased access to our innovative and enjoyable beverages.” Global Brands is the biggest branded supplier (by volume) of packaged cocktails to the off trade across Britain, thanks to impressive demand and distribution for the company’s RTD portfolio, including VK, Hooch, and Shake Baby Shake (Nielsen, GB Off Trade RTD Market to 26.08.2023).


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Belfast Welcome Centre Marks 10 Years

Ten years since its doors were first opened, and servicing almost six million visitor enquiries over the period, Belfast’s Welcome Centre is celebrating a milestone anniversary.

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he city’s flagship visitor information office, operated by Visit Belfast, opened to the public and tourists just before Christmas in 2013. Over the past decade, more than 2.3 visitors have crossed the doors of the centre on Donegall Square North, with Visit Belfast travel advisors fielding a total of 5,906,884 queries. Unveiled following a £1.82 million investment, the facility proves a “one stop shop” to visitors and residents alike with information accompanied by the ability to book events, shows or accommodation, and a gift shop. Lord Mayor of Belfast, Councillor Ryan Murphy said: “I am immensely proud of this place and the welcome that we are famous for across the world. Over the past 10 years, the experience for tourists and other visitors coming into Belfast has transformed. The Belfast

Welcome Centre, and Visit Belfast, have played a pivotal role in that. Congratulations to them for making this the city of ‘six million welcomes’. “As we mark this anniversary, we are also looking ahead to the next 12 months which promise to be another momentous year with Belfast 2024 bringing a programme of cultural celebration and the opening of City Quays Gardens, not to mention a host of conferences and cruise visits.” Over the last decade since the centre was opened in Donegall Square North, it has helped welcome 870 cruise ships to the city, along with 1,652,364 cruise visitors, as well as 203,985 delegates attending 631 conferences. Meanwhile, the value of tickets sold at the Welcome Centre has surpassed £5.5 million. Gerry Lennon, Chief Executive of Visit Belfast added:

Pictured, from left, Mary Jo McCann, Director of Visitor Servicing, Visit Belfast, Gerry Lennon, Chief Executive Officer, Visit Belfast, Mark Thompson, Visitor Information Manager, Tourism NI, and Councillor Ryan Murphy, Lord Mayor of Belfast

“It is hard to believe that 10 years have passed since the Visit Belfast Welcome Centre first opened on Donegall Square. With each passing year we set the bar higher, with 2023 proving a record year for servicing the highest number of cruise ship calls to Belfast, as we continually aim to improve the city’s offer to tourists. “Dealing with literally hundreds of thousands of enquiries annually, Visit Belfast staff at the Belfast Welcome Centre act as ambassadors not only for this great city but Northern Ireland as a whole. “Working with our partners including more than 500 tourism businesses and services, we are proud to act as a catalyst for this gateway city.” Earlier this year, Visit Belfast Welcome Centre was named ‘Northern Ireland’s Visitor Information Centre of the Year’ at the 30th Northern Ireland Travel and

Tourism Awards, an achievement it has celebrated for almost two decades. Mark Thompson, Visitor Information Manager at Tourism NI, said: “Celebrating the 10th anniversary of the Visit Belfast Welcome Centre is a wonderful occasion and a landmark achievement for the visitor information network of Northern Ireland. “The Welcome Centre plays a vital role within the Northern Ireland tourism industry in guiding and informing visitors about the unique range of tourism experiences available across Northern Ireland, not just within the Belfast area. “With a high proportion of recent visitors to the Welcome Centre from outside Northern Ireland, it is key in delivering a giant welcome to our out-of-state visitors and enhancing Northern Ireland’s reputation as a destination across the globe”.

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Eye on News

AbbeyAutoline staff help raise £150K for NI Hospice AbbeyAutoline, celebrating its 50th anniversary, has raised a staggering £150,000 for Northern Ireland Hospice as part of parent company Prestige Insurance Holdings’ longstanding association with the local charity.

L-R: Wendy Close, Human Resources Director, AbbeyAutoline, Bonnie MacRae, Corporate Fundraiser,Northern Ireland Hospice and Julie Gibbons, Managing Director, AbbeyAutoline.

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taff from across the business helped raise the funds for the charity through a variety of company-wide initiatives including a Give As You Earn (GAYE) staff contribution scheme. The dedicated employees also co-ordinated a host of events as part of their ongoing fundraising drive such as sponsored walks, coffee mornings, and casual Fridays. Hitting the £150,000 milestone coincides with Northern Ireland’s largest insurance broker embarking on an ambitious programme of community activities to celebrate its 50th anniversary. The hugely successful programme included staff pledging 50 hours of volunteer support to Northern Ireland Hospice, aimed at benefiting the important work the charity does in caring for adults, children, and young people with lifelimiting and life-threatening illnesses. Staff dedicated their time by taking on a variety of voluntary roles across

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a number of the Hospice shops throughout Northern Ireland. Kind-hearted members also gave up their time to support a series of bucket collections, as well as tending to the gardens at the charity’s Adult In-Patient Unit at Somerton House and the Children’s In-Patient Unit at Horizon House. Julie Gibbons, Managing Director of AbbeyAutoline commented: “We are incredibly proud to mark our 50th anniversary by helping parent company, Prestige Insurance Holdings, reach the impressive target of £150,000 in funds raised for Northern Ireland Hospice. “This achievement is testament to the dedication and generosity of the AbbeyAutoline staff and their colleagues across Prestige Insurance Holdings’ group of businesses. “We want to thank each and every one of them for their ongoing financial contribution through the staff contribution scheme and a host of fundraising initiatives that have gone a long way

to supporting the charity’s vital work in caring for thousands of babies, children, and adults across Northern Ireland. “Our AbbeyAutoline staff have also rolled up their sleeves this year, taking on various voluntary roles at the Hospice shops and supporting important initiatives like bucket collections and garden tidy-ups to raise additional funds for the charity. “We’ve always believed in making a real and lasting difference to the communities we serve, and we’re delighted to have been able to contribute in this way in our 50th year in business.” Northern Ireland Hospice offers specialist respite, symptom management and end of life palliative care to people who need its help the most. Its multidisciplinary team provides care within its adult and children In-Patient Units as well as caring for patients in their own homes in the local community. Amanda Connolly, Corporate Fundraiser at Northern Ireland Hospice, added: “We are so grateful for the

continued support from AbbeyAutoline for Northern Ireland Hospice. “It’s only through the support of our local business community that we can continue to provide specialist palliative care across Northern Ireland to over 4,000 babies, children, adults and their families each year. A big thank you to AbbeyAutoline staff from the bottom of our hearts!” AbbeyAutoline’s 50th anniversary programme of activities focused on giving back to the communities that have played a crucial role in the company’s success over the past 50 years. It included the hugely successful ‘50k in May’ challenge, where over 120 staff members raised £4,000 for AWARE NI by walking, running, biking, or hiking 50km during May. A ‘50 Ways of Giving Back’ initiative supported 50 local charity or voluntary organisations with practical assistance, ranging from volunteering at food banks to rejuvenating local community gardens, and cleaning up local beauty spots.


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Belfast tech firm Leaf IT wins global recognition for cybersecurity expertise

A leading Belfast IT company has won a major international award for excellence in delivering cybersecurity solutions to a range of businesses and not-for-profit organisations across the UK and Ireland, helping to protect them from the growing threat of cybercrime.

Leaf IT founder and chief executive Steven Goldblatt (centre front) is pictured celebrating the award with colleagues (l-r) Barry Donaldson, Customer Sales Manager, Operations Director Colin Patton and chief technology officer Darryl Heanen.

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ased at Weavers Court in Belfast and Harcourt Road in Dublin, Leaf IT was one out of 44,000 global partners chosen by ConnectWise, a Tampa, Florida based provider of software solutions and support designed to help organisations to protect themselves from a range of growing cyber threats including phishing, ransomware, and malware. Winning the Cybersecurity Partner of the Year award for 2023, the 20-yearold company was the only company on the island of Ireland to receive an award at the global software company’s second annual WISE Awards which were held at IT Nation Connect in Orlando. Spearheaded by founder Steven Goldblatt, Leaf IT is an award-winning cloud-first managed service provider,

focused on providing solutions that drive productivity, innovation and dynamism that put security first. Leaf IT chief executive Steven Goldblatt said: “Recent research by Microsoft reveals that 70 percent of companies here have experienced problems with phishing, hacking, cyber-fraud, or other cyber-attacks, raising the spectre of costly data loss or breaches, and, in some cases, potential court action. “Our razor-sharp focus on protecting organisations from this potentially devastating problem with experience, skill and the best software available. Our ConnectWise award recognises the effort we make in this area, and we’re thrilled that our work hasn’t gone unnoticed.

“Belfast is at the forefront of innovation as a global cybersecurity hub and at Leaf IT, we’re delighted to be playing our part in supporting its positive, growing reputation.” Only 13 global companies received an award at ConnectWise’s annual WISE Awards, which included the Belfast-based tech leader. “We are so excited to see another round of excellent candidates go through our WISE Awards program, and even more so to witness the success of each winner,” said ConnectWise CEO, Jason Magee. “These partners inspire us to continue innovating on their behalf so they can reach their full potential. We want to congratulate all winners and participants and look forward

to highlighting more partners as this program continues to grow.” Celebrating its 20th anniversary this year, Leaf IT boasts a mix of clients in Northern Ireland including George Best Belfast City Airport, MCS Group, Translink and Ulster Rugby. It also works closely with leading local charities Action Cancer, The Now Group and Autism NI, delivering a range of IT services. Leaf IT opened its Dublin office in 2014 as part of its strategic growth plans on the Island of Ireland, growing its footprint in the busy Irish marketplace with a broad range of clients including AMOSS LLP and the Bar of Ireland, which represents more than 2,500 barristers, along with leading construction consultants Mitchell McDermott.

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Eye Moving On 1 Northridge Finance has appointed Spencer Halil as Managing Director, replacing James McGee who announced his intention to retire earlier this year. Spencer has extensive experience in the motor industry working with both independent and manufacturer finance companies. He has spent the last seventeen years with BMW group, in several senior roles, most recently as Chief Commercial Officer of Alphabet. 2 Christine White has been appointed as Director of Diversity Mark. Christine joined Diversity Mark in 2008 as Head of Business before moving to a new role as Head Of Corporate with Women in Business. Now back at the helm, Christine is passionate about the Diversity Mark mission to help businesses across the UK and Ireland build more diverse and inclusive workplaces, through accreditation, insights, best practice and peer support. Prior to joining Diversity Mark, Christine spent over 20 years in the retail banking and motor trade sectors in a variety of key management roles.

1. Spencer Halil

2. Christine White

3 Chris Pollock has been appointed as the new Marketing and Communications Officer at Belfast Exposed, Northern Ireland’s leading visual arts gallery and exhibition space. Chris has worked across agency and in-house roles in New York, Melbourne, Dublin, Madrid and Belfast, bringing a broad range of comms, marketing, PR and events experience to the team. 4 Marie-Thérèse McGivern has been appointed as the new Chair of Visit Belfast, the city’s official destination marketing and management organisation. Marie-Thérèse takes over from Kathryn Thomson, chief executive of National Museums NI, who will continue to serve as a member of the organisation’s 15-strong Board of directors. Formerly Principal and Chief Executive of Belfast Metropolitan College, Marie-Thérèse was also a Director of Development at Belfast City Council. She is Chair of Maritime Belfast and for the Employability and Skills Advisory Board for the £10 billion Belfast Region City Deal and holds Non-Executive Director positions at the Strategic Investment Board for Northern Ireland and Northern Ireland Water.

3. Chris Pollock

4. Marie-Thérèse McGivern

Radius Housing has appointed 5 Sharon Patterson as Director of HR and Corporate Services. Sharon was previously Group Operations and People Director at the Greenview Group, a major contractor whose clients include the Northern Ireland Housing Executive and several local housing associations. Prior to this Sharon served as Head of HR at Ofcom based in London, and has also worked with Cambian Care Group and the British Airports Authority. Ards Business Hub has appointed a new Property and Conference Co-ordinator to support its mission to develop the 6 local economy. Helen Graham, who is originally from Montreal but now a longtime resident of Donaghadee, brings a wealth of knowledge to the role. She will be looking after tenants at the three sites – Sketrick House, Strangford Park and Nendrum Park – as well as the meeting rooms and conference facilities.

5. Sharon Patterson

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6. Helen Graham


Eye on News

Lambert Smith Hampton moves to new home at The Kelvin Northern Ireland’s largest commercial property consultancy Lambert Smith Hampton (LSH) has announced that its Belfast headquarters has relocated to new offices in the city centre.

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reviously based at Clarence House on May Street, LSH has relocated its 80-strong team to a new 7,000 sq ft Grade A office space in The Kelvin building in Belfast city centre. The Kelvin, which was recently refurbished, is a modern, purposebuilt office space located on College Square East. The £1m investment has enabled LSH to provide open plan offices to include collaborative meeting spaces and multiple private meeting rooms all benefitting from state-of-the-art technology. Neil McShane, Managing Director of Lambert Smith Hampton in Ireland, said: “At Lambert Smith Hampton we have expertise across all property disciplines and this year we have

seen our team continue to grow, with six new hires and several team members achieving promotions. “As our business continues to grow and evolve, we felt it was time to move to a building that better supports the way our teams now work. Our move to The Kelvin has allowed us to design our office space to provide a collaborative, innovative, and inspiring space for our team as well as bring all of our staff onto one floor. “We’re confident that the move to the new offices will support our wider plans for the future, enabling us to take advantage of new opportunities and provide a great platform for the team to continue to provide excellent service to our clients.”

Lambert Smith Hampton Senior Management Team pictured at their new office in The Kelvin. L-R Back Row: Darren Fitzsimons, Gary Nesbitt, Phillip Smyth, Niki Alderdice, Jonathan Martin, Neil Workman, Douglas Wheeler. L-R Front Row: Criona Collins, Neil McShane, Keith Shiells.

NI Family Business Forum Celebrates Local ’Faces Of Family Business’

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he phrase “One picture is worth a thousand words” has been in existence since the early 1900s and a recent exhibition sought to explore how visual imagery and artefacts can powerfully convey the narrative, history and legacy of family businesses. Organised by the Northern Ireland Family Business Forum, a partnership between Harbinson Mulholland and Ulster University’s Centre for Sustainable Family Enterprise, this unique exhibition entitled ‘The Faces of Family Business’ ran from 27th to 29th November on Ulster

University Belfast campus. Eleven family businesses submitted photographs and artefacts that they felt best represented their story, history and essence of what it means to be a family in business. Family business forms the backbone of our economy, but also the social fabric of our communities and this exhibition sought to shine a light on the power of story through imagery. These images and artefacts often have deep historical and cultural significance, representing the roots and traditions of the family business. They serve as tangible links to the past, connecting the

present generation with their ancestors and the origins of the business. This connection to heritage can be a source of pride and inspiration for family and non-family members alike. Dr. Ian Smyth from Ulster University Business School “We were delighted to be able to host this unique exhibition and bring together the family firms that took part. Imagery can be a powerful tool to link the past, present and future and in hosting this exhibition we wanted to showcase the best of what being a family business represents and the richness and diversity of the stories on

show here – stories worth unlocking through imagery. “We are grateful for the support of Belfast School of Art and Frances Smyth (designer) in curating this unique exhibition. Most importantly, we thank the family firms who have taken part.”

Darren McDowell, Managing Parter at Harbinson Mulholland and Chair of NI Family Business Forum is pictured with Dr Ian Smyth from Ulster University Business School (Foreground) are pictured with representatives from eleven local family businesses who were chosen for the Faces of Family Business Exhibition which ran recently on UU Campus in Belfast.

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Eye on News

Henderson Foodservice Lifts Awards Double In London

FWD Gold Medal Awards host Rob Beckett is pictured with Chris Palmer, Product Manager (Ecommerce and Loyalty) from Henderson Foodservice, receiving the award for Data & Insights. Also pictured is Tiffany Oliveria from category sponsor American Express and FWD Chairman Dawood Pervez.

Henderson Foodservice, a leading supplier to the hospitality industry across Ireland is closing out an award-winning year with two more accolades from the prestigious FWD (Federation of Wholesale Distributors) Gold Medal Awards 2023.

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he company, part of the Henderson Group, brought home the awards for Best Use of Data and Insight and Telesales Star from the London ceremony. Cathal Geoghegan, Managing Director at Henderson Foodservice says the company has successfully leveraged datadriven strategies to produce operational excellence; “This past year has seen our commitment and investment into our e-commerce and tech pay off with new business and heightened sales. “We invested £200,000 into this area of our business in the past year, which has allowed us to utilise those data insights and convert them into new business and an increase in turnover.” Henderson Foodservice has increased sales by 44% this year, up to £188m,

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as well as winning new business – an impressive 581 new accounts in 2023. The Judges said “Hendersons is in a different league… demonstrating the use of tech across all parts of its business”, and also commended the way data and insight has been instrumental in “an impressive jump in turnover”. Also bringing home a Gold Medal from the awards was Customer Service Manager, Gail Davidson, who was named Telesales Star at the ceremony. Judges said; “Gail has an encyclopedic memory of all Henderson’s product range and is outstanding at upselling an pushing promotions… nothing is too much to ask and everything is done with a passion for the company”. Mr Geoghegan added; “Gail’s remarkable dedication and expertise

in customer service have earned her this well-deserved accolade, while her contributions have undoubtedly set a high standard within our sales team. Gail thoroughly deserves the award and we are thrilled to see her success platformed on such a national stage.” Niamh Gregory, Food-to-Go Training and Development Executive was a finalist on the night within the Emerging Talent category, while Business Development Chef, Geoff Baird was also a finalist within the Customer Development award category. The FWD Gold Medal Awards were held at the iconic Old Billingsgate in London and were attended by over 900 distinguished guests from the hospitality and wholesale industry, suppliers, and sponsors, and was

a true celebration of the collective achievements of industry peers. The Federation of Wholesale Distributors is the trade association for food and drink wholesalers in the UK, whose members provide food and associated products to over 400,000 retail and catering businesses. On the night, FWD Chairman Dawood Pervez said: “We have so many talented people and progressive businesses within our sector who have been nominated for an award and whom we are proud to be recognising. All our judges have been inspired by the commitment, dedication, and sheer passion for excellence that has shone through. Our industry is all about its people and tonight we honour you, the individuals in the sector who make wholesale such an inspiring and valuable place to work. We have faced challenges and embraced successes to ensure our industry is a sector that continues to thrive. And this is what we are celebrating here tonight.”


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Eye on Motoring

Motoring with James Stinson

HYUNDAI’S AWARD WINNER

The new Ioniq 6 adds devilish looks to Hyundai’s growing electric stable, writes James Stinson.

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he time and money needed to develop and launch a new car means car makers are naturally quite risk averse. It’s why so many of the cars on our roads today look very similar with SUV-type lookalikes dominating garage forecourts. So, when someone breaks from the pack and delivers something a little different… it’s refreshing and when it comes to the Hyundai Ioniq 6, a little brilliant. And we’re not alone in thinking so… the Ioniq 6 was recently crowned World Car of the Year, replicating the success of another all-electric Hyundai, the Ioniq 5, a year earlier. Hyundai is obviously doing something right with its electric range. And where the boxy Ioniq 5 was lauded for its range, finish, space and comfort, judges were no doubt wowed by the uber sleek Ioniq 6’s daring looks. Dubbed the “electrified streamliner” by Hyundai, the Ioniq takes some of the Ioniq 5’s design cues, such as the square pixel lights and chiselled body lines, and applies them to a much more dramatic silhouette. The result is an incredibly low drag coefficient of just 0.21Cd, and looks that will turn heads.

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The Ioniq 6 actually shares the same platform as its Ioniq 5 sibling and like the Ioniq 5 allows for very rapid charging where these chargers are available. The 6 though only comes with a single battery size – a 77.4kWh unit – with a range of up to 338 miles, depending on the model.

The RWD model takes a little longer to get to 62mph – 7.4 seconds – but that’s still plenty quick enough for a family saloon car like this. Top speed for both versions stands at 115mph. Despite the sporty silhouette the Ioniq 6 is tuned for comfort with a softly sprung feel. The cabin too

“Dubbed the “electrified streamliner” by Hyundai, the Ioniq takes some of the Ioniq 5’s design cues, such as the square pixel lights and chiselled body lines, and applies them to a much more dramatic silhouette.” Buyers can choose either rear-wheel drive (RWD) or allwheel drive (AWD). The former uses a single 225bhp electric motor, while the latter has 321bhp on tap but a slightly reduced maximum range. Unsurprisingly, the AWD version is the faster of the two, with 0-62mph taking just 5.1 seconds, which is less than many sports cars and hot hatchbacks take.

makes more than a nod to executive class rivals like the BMW i4 with a dark and thoughtful interior. There is a price to be paid for those drop dead looks though. Compared to the Ioniq 5 the cabin definitely feels more compact. That’s most apparent in the rear where the sloping roofline will leave six footers feeling a little hemmed in though Hyundai has tried to counter this by lowering the rear bench slightly. If you value

space over looks, you’re better off opting for the Ioniq 5 instead. The Ioniq 6 is available in two trim levels: Premium and Ultimate. All models come with 20-inch alloy wheels, LED lights all round, heated front and rear seats, two-zone climate control, auto lights and wipers, a heat pump, heated steering wheel, adaptive cruise control, a powered tailgate, two 12.3-inch displays and smartphone connectivity. Even metallic paint comes as standard. Upgrading to Ultimate trim adds ventilated front seats, leather upholstery, a sunroof, a 360-degree parking camera and a Bose sound system. Ultimate-spec cars also get digital side mirrors, which replace the regular door mirrors with cameras, the feed from which is displayed on two screens either side of the dash. With every new Ioniq 6 you get a five-year, unlimited mileage warranty, one for the battery of eight years 100,000 miles and five years of annual vehicle health checks. The range starts at £47,000, rising to just above £55,000 for the Ultimate spec dual-motor model.


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FOR FURTHER INFORMATION PLEASE CONTACT OUR SPECIALIST TEAM AT YOUR NEAREST CENTRE: PETERBOROUGH UK Darren Betteridge 07342 890776 BELFAST NI Richard Smith 07966 536521 OMAGH NI Jack Tomalin 07547 799508

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Eye on Motoring

Motoring with James Stinson

New 5 Series pricing revealed

Prices for the new eighth generation 5 Series have just been revealed with the range starting from £51,000, rising to north of £97,000 for the all-electric range topping BMW i5 M60 xDrive.

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he 5-Series has been the go-to mid-sized executive saloon for decades but times are a changing and the 5 Series is moving with them. To this end, the latest iteration is offered with a mild-hybrid variant, plus two plug-in hybrids as the brand prioritises electrification. The new model, which boasts a more muscular look, is still dominated by BMW’s classic kidney grille, which, on internal combustion engine and plug-in hybrid models, receives 14 vertical louvres. It has grown in length by 97mm to 5,06mm, in width by 32mm to 1,900mm and in height by 36mm to 1,515mm. The wheelbase has been increased by 20mm to 2,995mm for improved seating comfort, especially in the rear.

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In addition to a pure-electric drivetrain, the latest generation BMW 5 Series debuts several firsts for the iconic saloon. It is the first BMW in the UK to feature Veganza upholstery (Vegan) as standard from launch, encompassing the seats, dashboard and door panels while the striking BMW Interaction Bar first seen in the BMW 7 Series is now incorporated in the new BMW 5 Series. Furthermore, the saloon is now available with a panoramic roof – the first time in the model’s history – and the digital experience is taken to a new high with cutting-edge additions of AI-driven servicing notifications and the introduction of in-car gaming. The range opens with the electrified 520i, which runs the latest version of BMW’s familiar turbocharged 2.0-

litre four cylinder mild-hybrid petrol engine, paired with an 8-speed Steptronic Sport transmission. Power stands at 205bhp and 228lb ft of torque, and it completes 0-62mph in 7.5sec. An eight-speed automatic gearbox is fitted as standard, with a top speed of 143mph. A plug-in hybrid BMW 5 Series will cost slightly more, coming in at £59,455. The rear-wheel drive 530e produces 299bhp and 331lb ft. BMW also claims a fuel consumption figure of between 403.5 and 470.8mpg. The more powerful four-wheeldrive 550e xDrive produces 489bhp but starts from £76,550 - a £17,095 increase over the RWD version. It does however gain significantly enhanced performance, completing

0-62mph in 4.3sec, with a consumption figure of 282.5- 353.1mpg. These consumption figures obviously rely on lots of city and electric-only driving. Both plug-in hybrid models are equipped with a new 19.4kWh lithiumion battery, providing the 530e with an electric-only range of between 54 and 62 miles and the 550e xDrive with between 49 and 56 miles. BMW has also increased the AC charging capacity of its petrol-electric 5-series models to 7.4kW for faster recharging. Although two diesel models, which both use a 193bhp turbocharged 2.0-litre diesel engine, will be offered in the range, these won’t be available to UK buyers. Set to also join the model family in spring 2024 is the next generation of the BMW 5 Series Touring, which will also be available with all-electric drive for the first time, as well as with plug-in hybrid drive and pure combustion engine drive. As with all previous generations going back to 1973, the new 5 Series and i5 for the UK will be produced at BMW’s Dingolfing plant in Germany – the same site that produces the electric motors and battery for other electric-powered BMW models.


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