Cholontourist Profile Company

Page 1

Since 1988

CAPACITY PROFILE

TOKYO TRAVEL CENTER

Cholontourist

Hotel

DONG KINH

Hotel Cluster

PHUOC LOC THO

Restaurant Cluster

AI HUE

CHO LON TOURIST JOINT STOCK COMPANY Office: No. 787, Tran Hung Dao Street, Ward 1, District 5, Ho Chi Minh City Tel: (84-8) 3924 5091-3924 5096 I Fax: (84 -8) 3924 5100 Email: info@cholontourist.vn / Website: www.cholontourist.vn

Accompanying The Quality Of Life


Proposal Cho Lon Tourist Joint Stock Company (Cholontourist) would like to send VỊNH HẠ LONG

respectful greetings to our customers and partners, wish you good health, success and prosperity. Founded in 1988, after more than 25 years of operation, Cholontourist has performed in various business fields such as: restaurant, hotel, commerce, entertainment services, real estate, etc.. Especially the Cholontourist brand has been affirmed and become one of the leading brands in Vietnam in the field of travel and tourism. With the motto "Quality is the top priority - the customer is God" and a strategy to selectively diversify the product, Cho Lon Tourist Jsc. pledges to

HUẾ ĐÀ NẴNG - HỘI AN

provide customers and partners the highest service quality and benefits, along with a team of professionally-trained and experienced staff in the field of tourism service. We are honored to serve you! NGUYEN QUOC HIEN General Director

NHA TRANG

PHAN THIẾT VŨNG TÀU

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GENERAL INTRODUCTION

Leaders of the Company

The main logo 1. The main logo

Nguyen Tran Chairman of the Board

2. General Meaning The main logo conveys these following messages: Our visional orientation of the development and expansion of the domestic and international market. Our willpower to continuously improve, innovate, create service products and enhance the product quality, along with the activities of trust building in customers, partners and communities.

3. The meaning of each logo component Nguyen Quoc Hien General Director

The logo is an oval-shaped globe showing our guiding vision of business development, customer and partner development towards a regional and world level. The horizontal line represents the will to continuously improve our professional skills, business capacity and quality. The combination of the wings, the phrase "Cholon" and "tourist" is stylized to show relentless innovation, creativity, far-reaching and our spirit to overcome challenges. The blue color of the logo implies the promotion of a stable and sustainable business development, demonstrating our confidence to overcome challenges.

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Nguyen Quoc Luong

Nguyen Xuan Bac

Deputy General Director

Deputy General Director

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The white color of the logo implies our business transparency and honesty towards customers and partners based on trust, reputation and mutual benefits.

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Vision and Mission

GENERAL INTRODUCTION

Core Values

Vision

Personnel

Satisfying the spiritual life of customers and improving their quality of life are the foundation of Cholontourist's core values . These practical values will always be the driving force for our entire innovation, creation and development of tourism services with the best service quality and quantity. Cholontourist always sets the target to become a leading travel and tourism services company in Vietnam in terms of quality and prestige.

Our most valuable resource is a team of dynamic, enthusiastic, highly professional staff. Cholontourist is a collective of close cohesion and cooperation, who is always passionate in their work.

Mission

Over the years, we have been focusing and investing in training, carefully selecting and enhancing the benefits among members. Each finished product and the satisfaction of customers are a pleasure and a great motivation for our staff to continue to conquer new values.

Customers

• Tasks: Innovate and develop to provide tourism services with the best quality in order to meet the diverse needs of customers at home and abroad.

Customers and partners are always the companion during our growth and development. The joy and satisfaction of customers is our success.

• Responsibilities: Meet the beneficial values of customers as well as ensure the safety of the travel services for customers.

Quality

The guiding principles of business management

We pay special attention to ensuring the quality of products and services. We always conceive that the best way for us to sustain is to provide a high-quality, creative and competitive products for customers.

1. To customers: always be honest, provide practical beneficial values and a devoted, thoughtful service. 2. To partners: cooperate on the longterm basis of respect and mutual benefits. 3. To shareholders: complete the tasks and goals according to the resolution of the General Meeting of Shareholders. 4. To employees: Ensure adequate treatments, policies and progressive working environment for employees; create opportunities for their development and advancement. 5. To the environment: Be conscious of conserving the value of cultural heritage, natural heritage; comply with the provisions of environmental protection at home and abroad. 6. To the community: Be conscious of promoting social and cultural values, encouraging the noble humanity values and adhere to the social order and security. 7. To the business: Find every way to overcome difficulties and challenges; work creatively; enhance the role of teamwork; respect the creative ideas from all levels of management and staff.

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History

GENERAL INTRODUCTION

Capability And Experience Capability 1. Our executive management team has many years of experience and expertise in management - executive travel services. 2. The labor force includes about 300 high qualified managers and staff who are professionally trained and recruited. 3. Always focus on building and developing a skillful and professional team of tour guide and sale staff to provide visitors the most satisfaction on service quality. 4. System of service providers including domestic and international partners always maintain stable annually service provision. 5. Our facility system and member units are always ready to meet the demand of travel services from the company. 6. Our ticket office is the primary agent of leading airlines in the country, always provides adequate tickets for travel activities of businesses and individuals.

History The precursor of Cho Lon Tourist Jsc. is the District 5 Tourism Services Branch which was established on 9/10/1988 with the brand of Cholontourist. In 1990, three following units: District 5 Tourism Services Branch, District 5 Catering Company and District 5 Service Company had integrated into Cho Lon Tourist Company. In 1992, the District 5 Synthesis Culture Company was merged into Cho Lon Tourist Services Company. In 2006, Cho Lon Tourist Services Company became Cho Lon Tourist Joint Stock Company after undergoing an equitization process.

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Experience With over 25 years operating in the tourism sector, the Cholontourist brand has been strongly affirmed in the country. Every year, Cholontourist successfully organized hundreds of domestic and international travel tours for individuals, companies, corporations and mass organizations. We also organized successfully activities and events for enterprises, companies, domestic and foreign corporations. Cholontourist has successfully managed a system of restaurants and hotels with a history of over 50 years.

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Cholontourist Travel Center

AFFILIATED UNITS

Ai Hue Restaurant Cluster

Headquarter and Office 1 of The Travel Centre No. 787, Tran Hung Dao, Ward 1 District 5, Ho Chi Minh City

Founded in 1988 with a diversity in services, such as: inbound travel, outbound travel, domestic travel, MICE, ticket office, travel car rentals, ... For over 25 years of operation, Cholontourist travel has confirmed itself with the message of "Professional in every step" to take visitors to all parts of the country as well as the world. As one of the leading travel brand in Ho Chi Minh City, Cholontourist has continuously won many awards and prizes: the most satisfied travel service, the most trusted brand for several years.

Ai Hue Restaurant under Cho Lon Tourist Jsc. Located in the heart of District 5, Ai Hue- with its brand of over 50 years- has become a familiar name to customers in Ho Chi Minh City in general, customers in Cho Lon area in particular, and tourists from China, Taiwan and Southeast Asia. In order to provide customers the best service quality, Ai Hue restaurant has constantly changed and developed, such as upgrading its infrastructure and facilities, enhancing its professional qualifications in the organizing tasks.

With the motto "Quality is the top priority - the customer is God", Cholontourist has always been diversifying the products, focusing on the quality to give visitors a new experience with the best service on their journeys.

The restaurant can provide services of organizing and serving various types of parties:

Office 1 : Tel: (84-8)3922 5588 Fax: (84-8)3924 5098

• Wedding parties according to the request of customers. • Celebration parties, birthday parties, intimate gatherings, etc.

Office 2 : Tel: (84-8)3853 5566 Fax: (84-8)3853 8978 Email : info@cholontourist.com.vn Website: www.cholontourist.com.vn

• Important events such as client conferences, summits, the opening ceremonies, etc. • Provide dining service for groups of tourists. Office 2 of the Travel Centre No.83, Chau Van Liem, Ward 14 District 5, Ho Chi Minh City

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The restaurant has successfully produced Ai Hue traditional brand of moon cakes for over 50 years. www.cholontourist.com.vn

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AFFILIATED UNITS

Hotel Chain

Cholontourist hotel chain is located in the heart of District 5, near the most prime location of Sai Gon Cho Lon, convenient for visitors to explore Chinatown, purchase, gather and trade in the famous wholesale markets. Phuoc Loc Tho 2-star hotel chain is equipped with full amenities and a team of dedicated, professional staff who are also fluent in English and Mandarin to give clients the best service quality and a comfortable living space as cozy and familiar as their own houses. Dong Kinh 3-star hotel is constantly investing and upgrading its modern equipments. Visiting Dong Kinh hotel, tourists will have the opportunity to enjoy accommodation services, Chinese - Vietnamese cuisine, karaoke services, discotheque, health spa, etc. in a cozy, luxury and convenient space, along with our young, dynamic, friendly staff. In addition, Cholontourist hotel chain also offers romantic spaces to help clients relax and enjoy the peaceful atmosphere with a cup of morning coffee and breakfast. We are pleased to serve you with traditional Chinese foods. Visiting Cholontourist hotel chain to find a peaceful place of your own.

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Dong Kinh Hotel

TOKYO

Address: No.106-108, Tran Tuan Khai, Ward 5, District 5, Ho Chi Minh City Tel.: (84.8) 3923 7032 - 3924 6934 Fax: (84.8) 3924 4051 Email: dongkinhhotel@yahoo.com Website: www.dongkinhhotel.com PHUOC LOC THO Hotel Chain PHUOC LOC THO 1 Hotel Address: No.170-174, Su Van Hanh Street, Ward 9, District 5, Ho Chi Minh City Tel: (84.8) 3835 7058 - 3835 1988 Fax: (84.8) 3832 2929 E-mail: phuocloctho1hotel@yahoo.com.vn PHUOC LOC THO 2 Hotel Address: No.192-194, Su Van Hanh Street, Ward 9, District 5, Ho Chi Minh City Tel: (84.8) 3830 8589 - 3830 8590 Fax: (84.8) 3830 8591 E-mail: phuocloctho2hotel@yahoo.com Website: www.phuoclocthohotel.com

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Airline ticket agent

Cholontourist airline ticket agent is specialized in providing domestic and international airline tickets for prestigious airline firms in Vietnam and around the world. We will make customers satisfied with our dedicated service. Cholontourist airline ticket agent is an official agent of domestic and international airline firms, such as: Vietnam Airlines, VietJet Air, Jetstar Pacilic, Air France, Singapore Airlines, Thai Airways, Malaysia Airlines, Korean Airlines, Cathay Pacific, China Airlines, Eva Air, ...

TICKET OFFICE

Service of traveling combined with event

As one of the new products, the service of traveling combined with team building and event is one of the most interested type these days. Customers will experience fascinating games in famous resorts of Vietnam and the world. Our team of young, dynamic, creative staff who are full of unique ideas for game shows will help customers discover interesting things, enhance connections among colleagues and self-experience on every journey.

Along with a team of well-trained, enthusiastic and friendly staff, we consult and provide all kinds of airfare to suit each type of customers such as pupils, students, the elderly, workers, tourists groups ... Provide earliest update on cheap airfares, deals, discounts of airline firms. Cholontourist has great ability to get you a seat in case tickets have been sold out, get the best itinerary, suitable airfares and ticket class, provide ticket shipment and ticket code notification via SMS, and other services such as: airport shuttle, advanced check-in, ticket booking 24/24, VIP customer service to meet all your requirements, etc.

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CATERING ONLINE

Catering

Over 25 years operating in the tourism industry and in the field of restaurants, hotels and event organizing, with Dong Kinh hotel and restaurant chain, Phuoc Loc Tho hotel, Ai Hue restaurant and a travel center, etc., Cholontourist is rated as one of the major brand, having modern facilities and highly professional services. With the desire to provide a better service quality for customers, Cholontourist has implemented a new business form- Catering service. This new business form offers the service of organizing parties, celebrations, birthday parties, meetings, etc. at the location as required by customers in order to save time and make it more convenient for them. Please contact us via phone or our website, we will serve you right at your place. http://cateringonline.vn | http://cateringonline.cholontourist.com.vn Ä?T: (84.8) 3952 0821

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CATERING ONLINE

Catering

Family and company parties There are not many providers of full catering service on the market these days. Cholontourist Online Catering, at the very first days of operation, has defined it as one of the key factors and strengths. Depending on the preferences, needs and financial capacity of customers, as well as the theme of the party, we will give detailed advices and carry out the organizing tasks in a professional and dedicated way, with the absolute priority on service quality and customer satisfaction.

Tea Party Currently, tea party, aka tea-break, is becoming a very popular service, especially in businesses, schools and families, etc.

Event

Wedding party

We offer personnel (MC, singer, dance group, band, receptionist, maccop, PG - PB, etc.) and event facilities: sound - light system, stage ... for birthday parties, weddings, company anniversaries, year-end ceremonĂ­es, celebration programs: International Women's Day 8/3, International Children's Day 1/6, year-end parties, etc.

As a meaningful gift for the wedding couple, Cholontourist Online Catering offers the couple various wedding services, whether it is an outdoor wedding or a wedding in a hall and even at your house, we can meet all of your requirements and design tables in your own style.

We design and decorate according to the theme and nature of the event. We consult and design the program, write scripts for events, conferences, parties, etc. as ordered.

Cholontourist has successfully organized many parties. Through the online party booking system, we have served customers in the most quickly and effective way, and also provided diverse menu packages with reasonable prices to meet all customers' requirements.

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DOMESTIC TRAVEL TOURS

Southern Journey

Heritage Road of Central Vietnam • Nha Trang - Phu Yen - Quy Nhon (4 days) • Da Nang - Hoi An (3 days) • Da Nang - Hoi An - Ba Na (4 days) • Da Nang- Hoi An - Hue (5 days) • Da Nang - Hoi An - Hue - Thien Duong (6 days) • Nghe An - Ho Chi Minh's hometown - Cua Lo (3 days) • Nghe An - Ho Chi Minh's hometown -Thanh Hoa (3 days)

Sarus Crane - Dong Thap

Imperial Citadel- Hue Phung Hiep Floating Market

• Long An- Thap Muoi (flooding season) (2 days) Bat pagoda - Soc Trang

• Vinh Long - Can Tho (2 days) • Long Vinh - Tra Vinh (2 days) • Ha Tien - Thap Vinh (3 days) • Chau Doc - Ha Tien (3 days) • Chau Doc - Ha Tien - Can Tho - Soc Trang (3 days) • Ca Mau - Dat Mui (3 days) • Can Tho - Soc Trang - Bac Lieu - Ca Mau (5 days) Ba Na cable - Da Nang

Cau pagoda - Hoi An

Tra Su melaleuca forest - An Giang

Ha Tien-Kien Giang

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Southern Amateur Folk Music

Ca Mau Cape

Citadel of Ho dynasty - Thanh Hoa

Thien Duong cave - Quang Binh

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DOMESTIC TRAVEL TOURS

Northern Journey

Picnic

Terraces-Sapa

Ha Long Bay - Quang Ninh

• Hanoi - YenTu - Ha Long (4 days)

Huong Tich cave - Huong pagoda, Hanoi

• Hanoi - Ha Long - Mong Cai (5 days) U Minh Forest - Ca Mau

• Hanoi - Ha Long - Sapa (5 days) • Hanoi - Ninh Binh-Tam Coc - Bich Dong (4 days) • Hanoi - Ninh Binh - Bai Dinh - Trang An (4 days)

• Sac Can Gio forest (1 day)

• Hanoi - Huong pagoda - Hung Temple - Lang Son (5 days)

• Gao Giong - Thap Muoi (2 days) Tam Coc and Bich Dong - Ninh Binh

• Long An - Moc Hoa (flooding season) (2 days) • Vinh Long - Vinh Sang (2 days) • Can Tho - Con Au (2 days)

Vinh Sang Tourist Area - Vinh Long

Gao Giong-Dong Thap

Sac Forest- Can Gio

Madagui - Lam Dong

• Binh Chau - Ho Coc (2 days) • Madagui Picnic (2 days) • Ca Mau - U Minh Forest - Dat Mui (4 days)

Temple of Literature - Hanoi

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Hoan Kiem Lake - Hanoi

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DOMESTIC TRAVEL TOURS

Marine and Island Tourism

Festival - Spiritual Tourism

• Phu Quoc Sunny Heaven • Con Dao Mythful & Unspoiled • Nha Trang White Sand, Blue Sea • Sunny Phan Thiet

Ke GaCape - Binh Thuan

Huong Pagoda

• Via Ba Chau Doc (2 days) • Via Ba Long Hai (2 days) • Nghinh Ong Can Gio Festival Sand Skiing - Phan Thiet

• Katê Festival - Ninh Thuan

Phu Quoc

• Tra Vinh - Boat Race Festival (2 days) • Tien Giang - Tra Vinh - Chau Doc - Ha Tien - Can Tho - Soc Trang (5 days) • Ha Noi - Huong Pagoda - Bai Dinh (4 days)

Xom Bong Bridge - Nha Trang

Katê Festival

Corals - Phu Quoc

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Tiger Cages - Con Dao

Ba Chua Su Temple

Nghinh Ong Festival www.cholontourist.com.vn

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OUTBOUND TOURS

World Discovery Tours

• Dubai - Abu Dhabi (5 days) • Johannesburg - Sun City - Pretoria - Cape Town (8 days) • Rio De Janeiro - Cusco - Machu Picchu - Lima - Buenos Aires (14 days) • Germany - France - Belgium - Netherlands (10 days) • France - Spain - Portugal (11 days) • France - Germany - Switzerland - Italy (12 days) • UK - Scotland (9 days) • Norway - Denmark - Sweden (11 days) • Russia - Saint Petersburg (9 days) • Melbourne - Canberra - Sydney (7 days) • New York - Washington DC - Las Vegas - Los Angeles - San Francisco (12 days)

Hongkong

Netherlands

Singapore

Campuchia

Japan

• Cambodia (4 days) • Myanmar (4 days) • Thailand (6 days) • Japan (6 days)

Sysney- Australia

London- England

New York - USA

Saint Peterburg –Russia

• South Korea (6 days) Korea

• Nepal - India (pilgrimage tour) (11 days) • Hong Kong - Lantau Island (4 days) • Hong Kong - Shenzhen - Guangzhou (6 days) • Beijing - Shanghai - Hangzhou - Suzhou (7 days) • Tibet -Chengdu – Emei Mountain (10 days) • Singapore - Sentosa (4 days) • Singapore - Malaysia (6 days)

Thailand

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Paris- France

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Travel Corner

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Documentary pictures

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ACHIEVEMENTS PARTNERS

Loyalty customers

Awards & Achievements

V

CÔNG TY

CÁT VÀNG

CÔNG ĐOÀN AN NINH SÂN BAY

CÔNG TY

CẦU PHÀ

CÔNG TY TNHH TM & DV

ĐỨC MINH

CÔN ĐẢO

CÔNG TY

CÔNG TY CỔ PHẦN

DNA DIGITAL

w w w. e p r o . c o m . v n

ESTRON VIỆT NAM

CÔNG TY

CÁCH NHIỆT VN

CTY DV TV XD

CỬU LONG

FANTASIA TECHNOLOGY PTE LTD

Third Class Labor Medal CÔNG TY TNHH

CÔNG TY

FIRST GLASS

GIA KHANH

CÔNG TY DỆT MAY

KIM HỒNG

CÔNG TY CP

CTY CỔ PHẦN

KING EVENT & COMMUNICATION

KUMPA

Most Satisfied Travel Services

Certificate of Trusted Brand 2013

QUẬN ĐOÀN 5 TP.HCH

Cholontourist is a member of

CTY TNHH MTV

TRỌNG ĐÔ SƠN TÙNG CÔNG TY HÓA CHẤT

VIMIN

The Asia Pacific Tourism Association.

The Tourism Association of Ho Chi Minh City

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Cultural values of ancient

Documentary pictures

* Hình nh đ

c l y t nhi u ngu n t li u.

Long Bien Bridge - Ha Noi

Ben Thanh Market Tau Hu Canal -Cho Lon

Hoan Kiem Lake - Ha Noi

Dong Xuan Market - Ha Noi

Opera House

Hanoi Railway Station

Hue Railway Station Notre Dame Cathedral

Ham Nghi Boulevard

Phuoc Hai pagoda - Sai Gon Cha Va bridge

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Nam Dinh

Tay Ninh

Vinh Long www.cholontourist.com.vn

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SINGAPORE

CAMPODIA

THAILAND

VIETNAM

HONG KONG MYANMAR INDIA

NEPAL

DUBAI ABU DHABI

SOUTH AFRICA

ITALY INDIA WASHINGTON DC

NEW YORK

France

Germany

Netherlands United Kingdom

SPAIN

LOS ANGELES

- Tel: (84.8) 3855 5802 Fax: (84.8) 3859 2142 - Email: aihue@nhahangaihue.com Ai Hue 2 Restaurant - No. 68-76, Tan Da Street, Ward 11, District 5, Ho Chi Minh City - Tel.: (84.8) 3856 3888 - 3856 3666 - Fax: (84.8) 3855 0132 - Website: www.nhahangaihue.com

LAS VEGAS

- Address: No.412-418, Tran Hung Dao Street, Ward 11, District 5, Ho Chi Minh City

SAN FRANCISCO

Ai Hue 1 Restaurant

United States

Ai Hue Restaurant Cluster

NORWAY

- Address: No.106-108, Tran Tuan Khai, Ward 5, District 5, Ho Chi Minh City - Tel.: (848) 7032-3924 3923 6934 • Fax: (84.8) 3924 4051 - Email: dongkinhhotel@yahoo.com - Website: www.dongkinhhotel.com PHUOC LOC THO Hotel Cluster PHUOC LOC THO 1 Hotel - Address: No.170 -172 -174, Su Van Hanh, Ward 9, District 5, Ho Chi Minh City - Tel.: (84.8) 3835 7058-3835 1988. Fax: (84.8) 3832 2929 - E-Mail phuocloctho1hotel@yahoo.com.vn PHUOC LOC THO 2 Hotel - Address: No.192 -194, Su Van Hanh, Ward 9, District 5, Ho Chi Minh City - Tel.: 84.838308589-3830 8590. Fax: (84.8) 3830 8591 - E-Mail phuocloctho2hotel@yahoo.com - Website: www.phuoclocthohotel.com

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CHINA

Dong Kinh Hotel

SWEDEN

TOKYO

Russia

Office 2: - Address: No.83, Chau Van Liem, Ward 14, District 5, Ho Chi Minh City. - Tel: (84.8) 3853 5566 - 3950 7368 - 3952 0822 - 3952 0821 - Fax: (84.8) 3853 8978 - Email: info@cholontourist.vn - Website: www.cholontourist.com.vn

SOUTH KOREA JAPAN

Office 1: Address: No. 787, Tran Hung Dao, Ward 1, District 5, Ho Chi Minh city. - Tel: (84.8) 3922 5588 - 3924 5091-2-3 - Fax: (84.8) 3924 5098-3923 6895

Australia

Cholontourist Travel Center

Typical overseas travel tours

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