Insight Magazine

January / February 2015 Victor Valley Chamber of Commerce

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Check List For 2015 Compliant With New 2015 HR Laws Get Out And Make New Contacts Attend A Workshop And Learn Something New Do A Competitive Review Update Your Marketing Plan Check In With Past Clients

Committee Corner Page 8

Voting Records Released Page 10

A Look Back Page 6

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CHAIRMAN’S MESSAGE

EXECUTIVE COMMITTEE 2014 - 15 Kaye Walraven, Chairman of the Board Abengoa Solar LLC Steve Orr, VP Membership & Community Services Heritage Victor Valley Medical Group Yvonne Hester, VP Business Services Mojave Water Agency Cindy Gustin, VP Special Events Alaska USA Business & Commercial Services Teressa Coomes, VP Financial Services Citizens Business Bank Bobby Tarango, VP Economic Enhancement Chicago Title Anita Tuckerman, Past Chairman of the Board Stirling Development BOARD OF DIRECTORS 2014 - 15 Chuck Duncan Jim Dye David Greiner Eddie Hernandez Dwight Johnson Derek King Chris Lamoreaux Bobbi Meikel Sue Moore Doug Robertson Ron Wilson

Reflections Catering United Furniture Industries, Inc. Greiner Buick GMC The Mall of Victor Valley El Dorado Broadcasters Excelsior Charter Schools Coldwell Banker Home Source Riverside Cement Purofirst Fire & Water Restoration City of Victorville ICR Staffing Services, Inc.

STAFF Michele Spears Lisa De La Cruz

Starlene Seargeant Lisa Robinson

President/CEO Business Development Manager Communications Manager Membership & Advertising Sales Manager

Published by the Victor Valley Chamber of Commerce 14174 Green Tree Blvd., Victorville, CA 92395 Tel: (760) 245-6506 Fax: (760) 245-6505 E-Mail: vvchamber@vvchamber.com Visit us online at vvchamber.com Insight Magazine Layout by Micki Brown/Daily Press

MANUSCRIPTS: The editor welcomes articles for possible publication. The Victor Valley Chamber of Commerce assumes no responsibility for the care or return of any manuscripts. Articles are subject to editing and are included on an “as space permits” basis.

DEADLINE: Material and photos for inclusion in Insight Magazine must be received by the first of the month previous to the month of publication and may be e-mailed, faxed or mailed. For questions regarding news articles or press releases, contact (760) 245-6506, or sseargeant@vvchamber.com.

DISCLAIMER: All reasonable efforts have been made to ensure the accuracy of the information contained in Insight Magazine.

The Victor Valley Chamber of Commerce accepts no responsibility for damages arising directly or as a consequence of the use or publication of inaccurate information. The opinions expressed by contributors are their own, and are not necessarily shared by Insight Magazine, its staff, the Victor Valley Chamber or advertisers. Editorial content is intended as general information, and not as specific legal or financial advice; for such, readers are advised to consult professionals in the appropriate field. The Victor Valley Chamber of Commerce assumes no liability resulting from advertising contained in this publication.

Customer Service is EVERYONE!

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ave you ever walked into a store and there are employees going about their business but no one acknowledges you? You end up acknowledging them first. Have you ever had a business tell you they cannot resolve your problem? “Sorry, but that’s just the way it is.” Or, been on a phone line for minutes but it seems like hours waiting for help?

What about waiting on the I.T. person within your company to help you with your computer or phone problem?

You may think that some of these things cannot be helped. People are busy. They have plenty of other things they need to get done. “It’s just the way it is.”

I totally disagree with these statements!

Your customer is the reason why you have a business in the first place. If you can, take your phones off the automated system and have them answered personally. If not, put in place a system where the customer can leave a call-back number and his or her call will be returned.

Always be on the look-out at your front door for your customers. If you can’t be in the front, attach a bell so you can hear the door open. If you don’t have an answer to their problem, refer them to another company who can help. That may seem scary but it is more important to help the customer resolve their problem. Even your co-workers may be your “internal” customers. Always be willing to help them and respond to them in a timely and prompt manner. And……whether in person or on the phone, always have a smile.

Few specific businesses have “long-term customer relationships.” Therefore, it is very important that every single person who calls on the phone or comes through your door feel welcomed and important.

You may think I set high standards on how to treat customers. However, I feel the standards in some businesses have come down. Think about ways you can raise your standards on how to treat the most important asset of your business – your customer – and they will return.

“Your customer doesn’t care how much you know until they know how much you care.” ~ Damon Richards Kaye Walraven Chairman of the Board

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VICTOR VALLEY CHAMBER OF COMMERCE

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VICTOR VALLEY CHAMBER OF COMMERCE

CHAMBER UPDATES Participate In Leadership Victor Valley And Connect With Community Leaders Of The Victor Valley Save the Date for State of the City

M “The Leadership Victor Valley Program is an amazing experience that will challenge your perspective, change your life, and it will change the way you do business.”

- Melissa Holy – Victor Valley Personnel Services Inc.

T

he Leadership Victor Valley (LVV) Program is accepting applications for its 2015 class.

Founded in 1995, LVV is organized by the Victor Valley Chamber of Commerce to develop community-minded business and civic leaders. This interactive program provides a behind-the-scenes view of the issues that impact the region’s economic prosperity and quality of life.

Courses are geared to develop and refine individual skills to better succeed in leadership roles in organizations and our community. Classes are structured to encourage a first-hand experience with community leaders while enhancing knowledge, motivating and challenging the participants. LVV covers issues in diversity, social issues, the court system and economic development. You may participate in the whole program or individual classes. Please contact Michele for more information.

Sponsoring this year’s class of 2015 is Southwest Gas Corporation. SWG has graduated eight employees from Leadership Victor Valley who have all expressed how much they learned about the area and their own leadership style during the variety of sessions. With 2,200 employees and 1.9 million customers in California, Arizona and Nevada, SWG has achieved a solid pipeline safety record, impressive emergency response results and exceptional customer satisfaction ratings. Safety, Service, and Reliability are core objectives for the Southwest Gas Corporation. Their commitment to customers, employees and communities has enabled the Company to forge a successful path throughout the past 83 years and become a leader in the natural gas industry.

For more information about the company please visit www.swgas.com and www.swgasliving.com; for Customer Assistance call 1-877-860-6020.

Did You Know?

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he Chamber just completed its 24th annual Financial Review. The Financial Review is a mini audit done by a committee of five members to insure that the best policies and systems are in place to keep the Chamber fiscally sound. Members of this committee review paid bills, bank statements, taxes, personnel records, time-cards and insure all documentation is up-to-date.

ark your calendars for February 4, 2015 as the Chamber prepares to host the annual Victorville State of the City. Hear first hand from City Officials their review of the 2014 accomplishments and the city’s direction for 2015.

It’s a standing-room only event.

Thank you to these early supporters: Desert Valley Medical Group & Hospital Victor Valley Global Medical Center Victorville Disposal/ Burrtec Waste Industries Apple Valley Transfer & Storage & ShredYourDocs.com Desert Community Bank Heritage Victor Valley Medical Group Riverside Cement San Manuel Band of Mission Indians

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17 Years of Spotlighting The Best of The High Desert Continues This March With An Evening Affaire Gala Thank you to these early sponsors: Presenting Sponsor

Wineglass Sponsor Athena Jean Salon & Day Spa Entertainment Sponsor Mitsubishi Cement Corporation

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he Victor Valley Chamber and presenting sponsor The Auto Park at Valley Center will be celebrating the much-anticipated 17th Annual An Evening Affaire on March 8, 2015.

An Evening Affaire highlights the High Desert’s culinary talent and features a tasting tour for attendees to sample signature dishes from your favorite restaurants as well as enjoy wine and beer tastings. Highlights also include popular local musicians and artists.

Thanks to generous sponsors, restaurants and breweries, members enjoy a delicious night of food, fun and music.

For more information on how your company can share in a night to remember, contact Michele at the Victor Valley Chamber for more information (760) 245-6506.

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VICTOR VALLEY CHAMBER OF COMMERCE

Connoisseur Sponsors Alaska USA Business & Commercial Services Reflections Catering San Manuel Band of Mission Indians Southwest Gas Corporation St. Joseph Health St. Mary Victor Valley Global Medical Center Program Sponsor Heritage Victor Valley Medical Group Wine Sponsor TopNotch Networking/Office Works Epicure Sponsors Century 21 Fairway Realty, Inc. Charter High Desert Health Care Group, LLC Daily Press Desert Valley Hospital & Medical Group ICR Staffing Services, Inc. ISU Insurance Services – ARMAC Agency Riverside Cement The Law Offices of Caldwell, Kennedy & Porter Gourmet Sponsors Shear Realty Sunset Hills Family of Memorial Parks & Mortuaries Media & Marketing Partners Daily Press El Dorado Broadcasters Mojave Copy and Printing, Inc. PRINTmart Siverts Publishing

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VICTOR VALLEY CHAMBER OF COMMERCE

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VICTOR VALLEY CHAMBER OF COMMERCE

IN THE SPOTLIGHT Athena Jean Salon and Day Spa

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thena Jean Salon and Day Spa is the lovely creation of Jean McSwain.

At Athena Jean, you are able to step into your place for beauty, relaxation, and wellness. The salon has flourished, winning awards such as the Daily Press Best of the Desert for the past three years now. The team is not only talented, but kind, empathetic, and understanding to the needs of the clients. At Athena Jean, they really take care of you, even making sure that you are fed if you are going to be having multiple services that are taking up a big part of your day. Although, Athena Jean is known for making their clients feel and look their best from head to toe, beauty is everywhere you look in the salon, from the flowers, to the refreshments and artwork. Athena Jean Salon and Day Spa takes care of you from the moment you walk into the doors until you leave, they really do make it all about you.

Call (760) 241-5888 and experience one of their rejuvenating services.

C-Me Promotions & Embroidery

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ould you like your name in front of your customers when they need your service. Think of how many items you come across each day that have someone’s logo on it. Let C-Me Promotions & Embroidery help you find the best item to fit in your advertising plan to get your name in front of your customers. From pens to pads, mugs to coolers, notebook to tech items we can help you find the perfect item. Another way to help you promote your business is to logo your clothing to let people know the business you represent. C-Me Promotions & Embroidery can help you with your Promotional Products and Embroidery needs.

Just call us at (760) 241-3577 or check our website at www.c-mepromotions.com. Just remember your logo could be in front of hundreds of customers when you have the correct promotional product.

Grab a Chance to Get Noticed!

Want to get your business noticed on the spotlight page? Make sure to drop off your business card when checking in at our monthly VMI. A business card is drawn each month at the breakfast.

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VICTOR VALLEY CHAMBER OF COMMERCE

COMMITTEE CORNER

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ommittees are the life-blood of our organization. We rely on the expertise of our volunteering members to help with all aspects of our Chamber. From serving as goodwill ambassadors to planning our prestigious “An Evening Affaire�, each member helps make this Chamber so remarkable. This issue we’d like to thank our volunteers on the Membership Development Task Force and the 17th Annual An Evening Affaire Committee.

Business Development Task Force

Standing: Dwight Johnson – El Dorado Broadcasters, Trina Siverts – Siverts Publishing.

Seated L to R: Sue Moore – Moore Digital Marketing, Lisa Robinson – Victor Valley Chamber, Chris Lamoreaux – Coldwell Banker Home Source.

1st Hospital In The High Desert To Achieve Dual Accreditation

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An Evening Affaire Committee

Standing L to R: Shahab Shams – Coldwell Banker Home Source, Emily Wolken – Park University – Victor Valley Campus, Terry Saenz – Victor Valley Animal Protective League, Co-Chair Jennifer Hernandez – Sunset Hills Children’s Foundation, Co-Chair Chuck Duncan – Reflections Catering.

Seated: Nancy Keller – Southwest Gas, Lisa Dunham – Shear Realty, Ava Fortin – Shear Realty, Edward & Sylvia Kress – ABNC Global.

Not pictured: Teressa DeAtley - Citizens Business Bank, Cindy Gustin - Alaska USA Federal Credit Union, Mary Hennessy - Gentiva Hospice, Eddie Hernandez - The Mall of Victor Valley, Dwight Johnson - El Dorado Broadcasters/Y102.3, Lori Kilgore - Century 21 Fairway Realty, Inc., Beverly Lacey - Home Instead Senior Care, Missy Miranda - Greiner Buick GMC, Trisha Neveu - Gentiva Hospice, Vanessa Neville - Desert Community Bank - La Paz, Steve Orr - Heritage Victor Valley Medical Group, Stacy Plaziak - Apple Valley Communications, Lovella Sullivan - Victor Valley Global Medical Center, and Nakia Wilson - High Desert Event Company LLC.

VICTOR VALLEY CHAMBER OF COMMERCE

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Y N ● ● Y Y Y Y N N N Y Y ● Y Y Y N N N ● Y ● N N N Y Y Y Y Y Y Y Y Y Y Y Y Y ● Y N N N ● ● Y N N N N N N Y — Y

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Water Supply & Reliability

AB 2372 Change of Ownership

AB 1839 Film/TV Tax Credit

Y Y Y Y Y N Y Y Y Y Y NV Y Y Y Y Y Y Y Y Y Y Y Y NV Y Y Y Y Y Y Y Y Y NV Y Y NV Y N Y Y Y NV Y Y Y Y Y N NV Y Y Y Y N Y Y Y N Y Y Y Y Y Y Y Y NV Y Y Y Y Y Y N Y NV Y Y

Failed passage in Senate. SB 1372 Increased Tax Rate

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Tax

AB 2617 Arbitration Agreements

AB 1897 Contractor Liability

Litigation Costs

SB 25 Agricultural Employers

AB 2616 Workers’ Comp

AB 2416 Unproven Wage Liens

AB 1522 Paid Sick Leave

Labor Costs

SB 1034 Waiting Periods

SB 1094 Private Contracts N

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SB 1168 Groundwater

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AB 1471 Water Bond

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Failed passage in Assembly Revenue and Taxation Committee. SB 1021 Split Roll

Y Y Y N Y N Y Y

N Y ● Y N Y Y Y Y Y N Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y ● Y Y Y Y Y N Y Y Y N Y ● Y N Y N Y ● Y Y Y N Y Y Y Y Y N Y ● Y N Y Y Y Y Y Y Y Y Y Y Y N Y Y Y N Y N Y Y NV

Never heard in Assembly Judiciary Committee. SB 1188 Product Defects

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AB 2533 Managed Care

N Y N Y Y N Y Y Y Y Y Y

Health Care Costs

SB 812 Haz Waste Permits

Achadjian, K. (R) Alejo, L. (D) Allen, T. (R) Ammiano, T. (D) Atkins, T. (D) Bigelow, F. (R) Bloom, R. (D) Bocanegra, R. (D) Bonilla, S. (D) Bonta, R. (D) Bradford, S. (D) Brown, C. (D) Buchanan, J. (D) Calderon, I. (D) Campos, N. (D) Chau, E. (D) Chávez, R. (R) Chesbro, W. (D) Conway, C. (R) Cooley, K. (D) Dababneh, M. (D) Dahle, B. (R) Daly, T. (D) Dickinson, R. (D) Donnelly, T. (R) Eggman, Susan T. (D) Fong, P. (D) Fox, S. (D) Frazier, J. (D) Gaines, B. (R) Garcia, C. (D) Gatto, M. (D) Gomez, J. (D) Gonzalez, L. (D) Gordon, R. (D) Gorell, J. (R) Gray, A. (D) Grove, S. (R) Hagman, C. (R) Hall, I. (D)

Failed passage in Senate. SB 1381 State-Only Labeling

Environmental Regulation

2014 Assembly Vote Record Failed passage in Senate. SB 1132 Limits In-State Energy

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Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y N Y Y Y Y Y Y N Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y

N 14 ● 7 N 13 Y 4 Y 4 N 12 Y 4 Y 4 Y 5 Y 4 Y 5 Y 7 Y 8 Y 5 Y 4 Y 4 N 14 Y 3 N 13 N 10 Y 7 N 13 ● 12 Y 4 N 12 N 5 Y 4 N 10 Y 11 N 13 Y 4 Y 4 Y 4 Y 4 Y 5 N 14 N 9 N 13 N 13 Y 3

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Voting Records Released For

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VICTOR VALLEY CHAMBER OF COMMERCE

2014 Year

his report is compiled by CalChamber for the 2014 legislative session, and focuses on California legislators’ floor votes on California Chamber of Commerce priority bills. The CalChamber publishes this report in response to numerous requests by member firms and local chambers of commerce that would like a gauge by which to measure the performance of their legislators. No vote record can tell the entire story of a legislator’s attitude and actions on issues of importance to business. Each year, legislators cast thousands of votes on thousands of proposed laws. To fully evaluate your legislative representative, consult the legislative journals and examine your legislator’s votes in committee and on floor issues. You can view the full records by visiting www.calchamber.com.

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Y NV Y Y Y Y Y N Y Y Y Y Y NV Y NV Y Y Y Y Y N Y Y Y NV Y Y Y N Y Y Y Y Y Y Y Y — N NV Y Y Y Y Y Y Y Y N Y Y Y Y Y Y Y N Y Y Y Y Y Y Y N Y NV Y Y Y Y Y Y Y Y NV Y

Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y

N 11 0 Y 4 10 Y 4 10 N 13 1 Y 4 10 Y 6 8 ● 13 0 N 13 0 Y 4 10 N 14 0 N 13 1 Y 5 9 N 13 0 Y 4 10 Y 5 9 Y 4 10 Y 12 2 N 14 0 Y 5 9 — 9 1 N 10 3 Y 4 10 Y 4 10 Y 5 9 ● 9 5 Y 4 10 Y 6 7 Y 6 8 N 8 6 Y 4 10 Y 4 10 Y 4 10 N 13 1 N 13 0 Y 3 10 Y 4 10 N 14 0 Y 4 10 Y 5 8

3 0 0 0 0 0 1 1 0 0 0 0 1 0 0 0 0 0 0 4 1 0 0 0 0 0 1 0 0 0 0 0 0 1 1 0 0 0 1

In Accord with CalChamber

Water Supply & Reliability

Failed passage in Senate. SB 1372 Increased Tax Rate

AB 2372 Change of Ownership

AB 1839 Film/TV Tax Credit

Tax

AB 2617 Arbitration Agreements

AB 1897 Contractor Liability

Litigation Costs

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Never heard in Assembly Judiciary Committee. SB 1188 Product Defects

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SB 25 Agricultural Employers

AB 2616 Workers’ Comp

AB 2416 Unproven Wage Liens ●

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Not in Accord with CalChamber

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SB 1168 Groundwater

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N Y Y N Y Y N N Y N N

AB 1471 Water Bond

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N Y Y N Y Y N N Y N N Y N Y Y Y N N Y — Y Y Y Y Y Y N Y Y Y Y Y N N Y Y N Y N

Failed passage in Assembly Revenue and Taxation Committee. SB 1021 Split Roll

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N Y Y N Y

AB 1522 Paid Sick Leave

Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y — Y Y Y Y

Labor Costs

SB 1034 Waiting Periods

N Y Y N Y Y N N Y N N Y N Y Y Y N N Y N

SB 1094 Private Contracts

AB 2533 Managed Care

Health Care Costs

— Y Y N Y Y N N Y N N Y N Y Y Y Y N Y N

Failed passage in Senate. SB 1381 State-Only Labeling

SB 812 Haz Waste Permits

Harkey, D. (R) Hernández, R. (D) Holden, C. (D) Jones, B. (R) Jones-Sawyer, R. (D) Levine, M. (D) Linder, E. (R) Logue, D. (R) Lowenthal, B. (D) Maienschein, B. (R) Mansoor, A. (R) Medina, J. (D) Melendez, M. (R) Mullin, K. (D) Muratsuchi, A. (D) Nazarian, A. (D) Nestande, B. (R) Olsen, K. (R) Pan, R. (D) Patterson, J. (R) Perea, H. (D) Pérez, J. A. (D) Pérez, V. M. (D) Quirk, B. (D) Quirk-Silva, S. (D) Rendon, A. (D) Ridley-Thomas, S. (D) Rodriguez, F. (D) Salas, R. (D) Skinner, N. (D) Stone, M. (D) Ting, P. (D) Wagner, D. (R) Waldron, M. (R) Weber, S. (D) Wieckowski, B. (D) Wilk, S. (R) Williams, D. (D) Yamada, M. (D)

Failed passage in Senate. SB 1132 Limits In-State Energy

Environmental Regulation

2014 Assembly Vote Record

* Suspended March 28, 2014

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Y Y Y Y * Y Y Y Y Y Y Y Y Y N Y Y Y Y Y Y NV Y Y Y Y Y Y Y Y Y Y Y Y Y Y N * Y *

N Y N Y * N Y N Y Y Y N N N Y Y Y Y N Y N Y Y Y Y Y Y N N Y Y

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In Accord with CalChamber

SB 1168 Groundwater

AB 1471 Water Bond

Water Supply & Reliability

SB 1372 Increased Tax Rate

SB 1021 Split Roll

AB 1839 Film/TV Tax Credit

N Y N Y * N Y

Tax

N Y N Y * N Y

SB 1188 Product Defects

Litigation Costs

SB 25 Agricultural Employers

AB 2616 Workers’ Comp

AB 2416 Unproven Wage Liens

Labor Costs

AB 1522 Paid Sick Leave ● ●

Held in Senate Appropriations Committee. AB 2372 Change of Ownership

N Y N Y * N Y

AB 2617 Arbitration Agreements

Y Y Y Y * Y Y Y Y Y Y Y Y Y — Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y * Y *

SB 1094 Private Contracts

SB 1034 Waiting Periods

Health Care Costs

SB 1381 State-Only Labeling

SB 1132 Limits In-State Energy

N N Y Y N N ● N * * N N Y Y N ● Y Y Y Y Y Y N N N N N N Y Y N N ● N ● Y N N Y Y N N ● Y Y Y Y Y Y Y Y Y Y Y N N N N Y Y Y Y

AB 1897 Contractor Liability

N Y N Y * N Y Y Y Y Y N N Y Y Y Y Y N Y N Y Y Y Y Y Y N N Y Y Y Y

Died awaiting action on Senate Floor at end of session. AB 2533 Managed Care

Anderson, J. (R) Beall, J. (D) Berryhill, T. (R) Block, M. (D) Calderon, R. (D)* Cannella, A. (R) Corbett, E. (D) Correa, L. (D) de León, K. (D) DeSaulnier, M. (D) Evans, N. (D) Fuller, J. (R) Gaines, T. (R) Galgiani, C. (D) Hancock, L. (D) Hernandez, E. (D) Hill, J. (D) Hueso, B. (D) Huff, B. (R) Jackson, H. (D) Knight, S. (R) Lara, R. (D) Leno, M. (D) Lieu, T. (D) Liu, C. (D) Mitchell, H. (D) Monning, W. (D) Morrell, M. (R) Nielsen, J. (R) Padilla, A. (D) Pavley, Fran (D) Roth, R. (D) Steinberg, D. (D) Torres, N. (D) Vidak, A. (R) Walters, M. (R) Wolk, L. (D) Wright, R. (D)* Wyland, M. (R) Yee, L. (D)*

SB 812 Haz Waste Permits

Environmental Regulation

2014 Senate Vote Record

16 5 17 7 0 16 3 12 3 3 4 17 17 13 2 7 7 6 17 3 17 4 3 5 4 3 3 17 17 4 4 13 3 9 17 15 6 0 15 0

Not Voting or Absent

VICTOR VALLEY CHAMBER OF COMMERCE

Not in Accord with CalChamber

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VICTOR VALLEY CHAMBER OF COMMERCE

Knife and Scissor Sharpening At Your Home or Business Have your Knives Professionally Sharpened at your home or office!

Garden tools sharpened for spring!

Call or text 760-985-1328 Richard Raponi’s Sharpening Service CITY OF VICTORVILLE

I drive to you

Environmental Programs

(760) 955-8615 VictorvilleRecycles.com

Desert Wholesale Auto Sales

9424 Hesperia Road Hesperia, Ca. 92345 "Right next to the Main Street Overpass" (760) 963-2328

Selling quality used cars for over 10 years!

Trusted Car-Fax reports on all vehicles.

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Bank financing & "Buy Here-Pay Here" available for qualified buyers, or we can work with your Bank or Credit Union.

NFIB Member / Victor Valley Chamber of Commerce Member

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NEW CHAMBER INVESTORS Certified Healthcare Professionals 15208 Bear Valley Rd., Unit B-325, Victorville CA 92395 (442)229-2206 Home Health Care Certified Healthcare Professionals, Inc. was established in October 1995. Our mission is to aide and assist in healthcare and personal services, for elderly, disabled, and the economically disadvantaged.

Fun Photo Shoppe Hesperia CA 92344 (877)422-0826 www.funphotoshoppephotobooth.com Photography & Photo Finishing We are a photo booth rental service committed to providing quality photos and lasting memories. Our goal is to make sure your event is something you and your guests will never forget.

We offer our service to the High Desert, Greater Inland Empire and Orange County. Events include, Birthdays, Graduations, Weddings, Sweet Sixteen, Quinceanera, School Events, Fundraisers and Corporate Events!!! * Jay Jeffress – Personlized Business Services Green Tree Golf Course & Restaurant 14144 Green Tree Blvd., Victorville CA 92395 (760)245-4860 www.sierragolfmanagement.com Golf Courses/ Country Clubs Green Tree Golf course is one of the High Desert’s most storied golf courses. Sierra golf was hired to bring back the vibrancy and playability of this local, favorite golf course.

One Light Ahead Victorville, CA 92395 (916)201-5146 www.onelightahead.com Professional Coaching One Light Ahead was founded by High Desert resident April Ballestero, a graduate of VVHS, VVC, and Sacramento State with a Bachelor’s Degree in Vocational Education. Coach April and her team will create, cultivate and customize personal and professional roadmaps one “light” at a time. She assists in uncovering client’s laser focus and unseen opportunities to increase business, systems and revenue.

Pacific Gas and Electric Corporation 2445 Capitol St., Ste. 210, Fresno CA 93721 (800)743-5000 www.PGE.com Utility Companies

15

VICTOR VALLEY CHAMBER OF COMMERCE

*Indicates Chamber Member Sponsor

Parade of Pianos PO Box 2028, Apple Valley CA 92307 (760)961-0611 Clubs & Organizations We are a local non-profit organization – we perform classical piano recitals; distribute donated music instruments to students and seniors; give scholarships to students attending college; subsidize private music lessons for students and collaborate with other non-profit organizations in their fundraising efforts.

Sage Hill Northwest, Inc. 8787 Caliente Rd., Hesperia CA 92344 (760)948-4600 www.sagehillnw.com Export-Import Our passion is to source, press and export high quality forage products around the world.

Seven Point 2-The Alkaline Company Apple Valley CA 92307 (760)219-6703 www.sherylcooper.sevenpoint2.com Health Benefits Seven Point 2, The Alkaline Company’s philosophy: Give your body the right nutritional tools and it will take care of itself. An acidic body stores fat and toxins which can create a disease promoting environment. Seven Point 2 brings the body into a ph balance for optimal health. * Jim Phillips – Century 21 Fairway Realty, Inc. Spring Valley Post Acute 14973 Hesperia Rd., Victorville CA 92395 (760)245-6477 www.springvalleypostacute.com Rehabilitation Services We provide 24 hr. skilled nursing, physical and occupational therapy in a caring atmosphere.

Victory Design Inc. 9425 Commerce Way, Adelanto CA 92301 (760)530-9100 www.dmivictory.com Manufacturers We have complete design, model, mold making and fabrication facilities, including custom sculpture, painting and metal armature capabilities, as well as a full installation staff. From the mold making process we can then produce the parts in FRP (Fiberglass), GFRG (Glass Fiber Reinforced Gypsum), or GFRC (Glass Fiber Reinforced Cement).

16

insight magazine

VICTOR VALLEY CHAMBER OF COMMERCE

ANNIVERSARIES

* Investing in the Chamber as a Chairman’s Circle Member

30 + Years

Daily Press* Mitsubishi Cement Corporation* Sunland Ford Vern’s Glass Zumbrunn Law Corporation

20 - 29

A Better Way-Victor Valley Domestic Violence Armstrong-Fairway Insurance Center, Inc. Citizens Business Bank Range R.V.

15 - 19

First American Title Ins. Co. Mobile Occupational Services

10 - 14

Chicago Title General Electric Company Optimist Club of Victor Valley Suzanne Oliver Victor Valley Global Medical Center*

We’re

Looking Out

5-9

Almond Rock Bear Valley Mesa Self Storage CareMore Health Plan Greater Hope Foundation for Children Harley Davidson of Victorville Majestic Land RavenTek Sunset Hills Children’s Foundation The McNamara Group

1- 4

Arbonne International First Christian Church of Victorville Hall & Foreman, Inc. I15 Auctions In-Shape Health Clubs Investment Bankers Network Johnson Construction* Brian Judelson DDS, Inc. KVVB-TV Luginbill Investigative Services, Inc. Marie Callender’s Restaurant & Bakery Summerridge Plaza, L.P. THINK Together Victor Valley Self Storage World Gym

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17

VICTOR VALLEY CHAMBER OF COMMERCE

RIBBON CUTTINGS & ANNIVERSARY CELEBRATIONS

Victorville Hyundai Mazda October 17

Greater Hope Visitation Center October 24

Park University October 29 P’s & Q’s Antiques October 31

Moore Digital Marketing November 4

Seven Point 2 — The Alkaline Company November 19

The Brass Pickle Deli November 7

18 insight magazine

VICTOR VALLEY CHAMBER OF COMMERCE

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CALENDAR

insight magazine

January

February

6

Ribbon Cutting – Say Marketing and Promotions 12:00 pm

7

VMI 7:30 am Victorville Conference Center 12603 Mariposa Rd. An Evening Affaire Cmte. Mtg. 3:00 pm

4

VMI – Victorville State of the City 7:30 am Victorville Conference Center 12603 Mariposa Rd.

10

Ambassador Cmte. Mtg. 2:30 pm

8

Legislative Action Cmte. Mtg. 8:00 am Executive Cmte. Mtg. 1:00 pm

11

An Evening Affaire Cmte. Mtg. 3:00

9

Ribbon Cutting – I15 Auctions 12:00 pm 14364 7th St., Victorville

12

Legislative Action Cmte. Mtg. 8:00 am Leadership Victor Valley – Media & Public Relations 7:45 am – 12:30 pm Location TBA

16

President’s Day – Office Closed

18

Board of Directors Mtg. 7:00 am

25

Membership Development Task Force 9:00 am An Evening Affaire Cmte. Mtg. 3:00

26

Leadership Victor Valley – Education 7:45 am – 12:00 pm Location TBA

13 Ambassador Cmte. Mtg.

2:30 pm 16 Legislative Roundtable

11:00 am

Location TBA 19 Martin Luther King Day – Office Closed 21 Board of Directors Mtg.

7:00 am 22

Ribbon Cutting, Mixer & Open House SoCal Solar 4:00 – 7:00 pm R/C 4:30 pm 12530 Hesperia Rd., Ste. 215, Victorville

23

Leadership Victor Valley – Leadership Course 7:45 am – 12:30 pm Southwest Gas 13471 Mariposa Rd., Victorville

28 An Evening Affaire Cmte. Mtg.

3:00 pm

19

VICTOR VALLEY CHAMBER OF COMMERCE

Meetings are held at the Victor Valley Chamber of Commerce, 14174 Green Tree Blvd., unless otherwise noted. For more information, call (760) 245-6506, or check our website: wwwvvchamber.com

Please contact Michele if you would like to become involved in the 2014-15 Chairman’s Circle. Members can budget their Chamber commitments well in advance. The amount chosen includes the annual membership dues, with the additional amount applied to various sponsorships, support of Chamber programs, and advertising.

14174 Green Tree Blvd., Victorville, CA 92395

There are certain people you can always depend on.

Your lawyer should be one of them.

Depend on the professionals.

Depend on the law offices of

Terry E. Caldwell • Jeanne Kennedy • Kevin Porter Clarissa A. Dodd • Rose C. Rosado 15476 W. Sand Street, Victorville Phone 760 245-1637 • Fax 760 245-1301 email: cklaw@mscomm.com