HOW TO SUCCEED AFTER COLLEGE: HPU’s Definitive Guide to Developing YOUR Premier Life Skills
Life Skills (n): Capabilities that outlast and extend beyond technical skills, but allow one to communicate, build relationships, continually grow and thrive in competitive environments. Adaptation amidst rapid change. Understanding that to work harder, one must work smarter. Accepting failure as the price for learning and developing a growth mindset. Navigating complex situations without being intimidated by life’s obstacles. What employers want in new hires.
There’s a reason 99% of HPU graduates begin careers or graduate school within 180 days of earning their degree. HPU frequently asks leading employers what they need in future hires and infuses that into our educational model. As one example, view HPU’s recent national survey documenting what executives need on their teams at www.highpoint.edu/executive-poll
Discover how High Point University is answering the call from employers to equip graduates with life skills.
CONTENTS
2
A MESSAGE FROM THE PRESIDENT
10
DISCOVER HPU’S UNIQUE LIFE SKILLS EDUCATION MODEL
12
MOTIVATION
16
EMOTIONAL INTELLIGENCE
Why Life Skills Are Critical in the Global Marketplace
HPU’s Life Skills Education Is Woven Into All Aspects of Campus.
HPU’s Call to Action Is: Choose to Be Extraordinary. It’s a Choice!
How HPU’s Environment Inspires Students to Be Their Best
22
COACHABILITY
40
TECHNICAL COMPETENCE
44
TEMPERAMENT
48
POWERING THE TECH TITANS
An Ecosystem of Support Shapes Students’ Futures
Facilities, Technology and Industry Experts Provide an Advantage
Through Experience, Students Build a Growth Mindset
HPU Graduates Work at the World’s Leading Companies
LEADING WITH
LIFE SKILLS A Message from High Point University President Qubein to Executives, Entrepreneurs and Aspiring Leaders
Dear HPU Friend:
PRESIDENT NIDO R. QUBEIN
A father recently told me: “I wish I had been educated in an environment where people believed in me. You promote hard work, perseverance and the entrepreneurial spirit. You tell these young people to get up and try again. Do you know how long it took me to learn that?” As a parent of four children, I understood viscerally what this father meant. And yes, I am proud of how High Point University has transformed into an institution of higher learning and higher living.
His point is that we instill “life skills” in our students. The business world sometimes calls them “soft skills,” but they are what employers seek in new hires and what this parent was talking about. A college education should not only focus on the attainment of a diploma. An extraordinary, holistic education should be about professional development and personal transformation, too. We live in a “figure it out” world. If you own a business, lead people or work in a team environment, you know exactly what I’m talking about. Yet, the marketplace commonly views recent college graduates as poorly prepared and out of touch. Modern commerce demands employees and leaders who are equipped to “figure it out” by connecting the dots of theories, business plans and certainly people. At High Point University, we don’t focus on the “product” — the diploma. We focus on the product of the product — a life filled with meaningful success and framed with purposeful significance. Look at the world around us. The old rules and ways of relating to one another have
2 | HIGH POINT UNIVERSITY
changed dramatically, and you’ll find examples as close as the nearest computer screen. Amazon, the world’s largest retailer today, isn’t built on brick-and-mortar storefronts. Uber, the largest taxi service, owns no vehicles. Airbnb, the largest hotelier, owns no real estate. What these companies own is the trust of their clients. Their value lies in the process, not only in the product. Students need context in life if they are to thrive as they exit the hallowed halls of the academy and enter the vast global economy. Communication skills, relational capital and an attitude of adaptability will take them far in life. Couple that with a solid understanding of their core discipline, and you have a person ready to think entrepreneurially and add value to any organization. HPU students are prepared for the world as it is going to be, not merely the way it is today. I ask our students, “What good is it to be an expert in an academic subject if you aren’t able to connect and communicate with others who may not share your same knowledge base?” In other words, success comes from much more than acquired knowledge. Sustainable success comes from owning a strong work ethic, a growth mindset, the ability to connect with others, collaborate and build bridges of understanding. At HPU, we refer to these characteristics as life skills.
Sustainable success comes from owning a strong work ethic, a growth mindset, the ability to connect with others, collaborate and build bridges of understanding. At HPU, we refer to these characteristics as life skills.
— HPU President Nido Qubein
Research suggests that, on average, college graduates may have dozens of positions over the span of their career. That’s not due to any fault of their own or perhaps even their choice. It’s because the pace of change is so fast that many of the jobs available today may soon be irrelevant or even obsolete. This means it’s more important than ever to acquire life skills. They are the key to adapting in the rapidly changing marketplace.
understanding that parents spent a lifetime propelling their child forward. They want the college their student attends to continue their efforts. We aren’t merely educating here. We are taking this transformational journey together. I invite you to come see it for yourself. Sincerely,
Even Google, a company that attracts some of the most brilliant, analytical minds in the world, recognizes that life skills are the most valuable traits of their workforce (Google’s Top Characteristics of Success — 2013). HPU understands this with clarity.
Nido R. Qubein President nqubein@highpoint.edu
Our institutional growth has blossomed because students and parents value our approach to educating the future leaders of our world. And that approach is grounded in the
MESSAGE FROM THE PRESIDENT | 3
NATIONAL HEADLINES REPORT
LIFE SKILLS DEFICIT Entry-level skills change every few years; it’s the habits of learning to learn and navigating the ambiguity of a career that will prove most valuable to undergraduates in the long run.
College students say they want a degree for a job. Are they getting what they want? By Jeffrey Selingo
The Washington Post …A large segment of the U.S. workforce is said to lack soft skills such as communication, creativity, critical thinking and collaboration.
The dying art of building relationships By L. Lavon Gray …Companies seek out managers and leaders who have high levels of empathy and emotional control and are adept at building trust, motivated and able to inspire employee loyalty.
How to increase emotional intelligence on your team By Michele Markey
Forbes 4 | HIGH POINT UNIVERSITY
Reports published by media outlets across the nation document the skills gap with which new hires are struggling, as highlighted in a sampling of headlines on these pages. Employers are looking for graduates who are coachable and can adapt, communicate well with others who are different from themselves, build relationships and navigate complex problems. HPU answers the call.
When management consultants TalentQ, a unit of the Hay Group, asked hundreds of hiring managers last year what skills they were having trouble finding in job candidates, 80% said they couldn’t find enough potential hires with strong “soft” skills, like speaking and writing clearly, listening well, collaborating with other people, and even just showing up on time.
The real-world skills new college grads need most in 2016 By Anne Fisher
Fortune Things like time management and organization aren’t typically taught in school, but they are increasingly important in order to be competitive at work.
These are the five soft skills recruiters want most By Stephanie Vozza The top priority for developing talent is to train for soft skills, according to LinkedIn’s 2018 Workplace Learning Report which surveyed more than 4,000 professionals.
Forget learning to code, bosses value collaboration and communication By Lydia Dishman
Fast Company LIFE SKILLS | 5
HIGH POINT UNIVERSITY’S C-SUITE EXECUTIVE SURVEY:
TOP FIVE REASONS NEW HIRES FAIL Employers consistently report that new hires don’t work out for reasons such as coachability and adaptability rather than technical competence. HPU conducted a national survey of 500 executives who represent companies with 5,000 to 25,000 employees to gain insight on why new hires fail or succeed. HPU faculty listen to the demands of the marketplace and prepare students to excel in the areas that matter most.
38%
MOTIVATION
29%
EMOTIONAL INTELLIGENCE
13%
COACHABILITY
11%
TECHNICAL COMPETENCE
9%
TEMPERAMENT
500 C-Suite executives with 5,000 employees surveyed by the High Point University Survey Research Center for the Executive C-Suite Poll on College Graduates in the Workforce.
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On the following pages, you’ll find national poll data gathered by HPU that supports the importance of obtaining life skills.
HPU’S RESPONSE TO MOTIVATION: Think environment doesn’t make a difference? Ask any professional sports coach if they prefer to play at home or away. Leading organizations understand your surroundings shape your behavior. At HPU, an inspiring environment is part of a strategic effort to surround students with energy, enthusiasm and the lift they need to walk and act with purpose. “Your outlook upon life, estimate of yourself and estimate of your value are largely colored by your environment. Your whole career will be modified, shaped and molded by your surroundings and the character of the people with whom you come into contact every day.” -Orison Swett Marden, founder of Success Magazine
HPU’S APPROACH TO EMOTIONAL INTELLIGENCE: The First-Year Seminar on Life Skills is a required course for all freshmen led by HPU President Dr. Nido Qubein and friends. Qubein is a serial entrepreneur, business leader consultant and author. Global leaders who serve in residence at HPU also teach the class, including Domino’s CEO Russell Weiner and Dallas Mavericks CEO Cynt Marshall. In their first semester, students learn about relational capital, the art and science of persuasion, communication skills and many more life skills that will help ensure students chart a path for success. In fact, HPU graduates often cite the First-Year Seminar on Life Skills as a catalyst for their personal and professional transformation.
HPU’S ANSWER TO COACHABILITY: Every freshman at HPU is provided a Success Coach, a professional staff member who offers guidance, wise counsel and encouragement. If you want to be coachable, you need practice! Mentorship is the responsibility of every faculty and staff member at HPU. Students benefit from an ecosystem of mentorship and support ALL FOUR YEARS. Students benefit from career advisors, faculty advisors, peer mentors and more. Even HPU’s club sports teams have professional coaches. No one in life gets far without the help of others. HPU understands this and has forged a culture where students are surrounded by “coaches” who care.
HPU’S STRATEGY ON TECHNICAL COMPETENCE: HPU’s academic curriculum is both innovative and relevant in part because our faculty mentors include a mix of scholars and real-world practitioners. Just as the marketplace is in daily flux, majors in all disciplines are in a continuum of evolution. HPU’s newest programs in hospitality, engineering, nursing and dental medicine are merely a few examples of HPU’s commitment to ensuring graduates are prepared for the world as it is going to be.
HPU’S POSITION ON TEMPERAMENT: Growth mindset is our answer. It represents faculty’s strategic approach to instilling students with the temperament to overcome life’s obstacles and view challenges as opportunities. Dr. Carol Dweck, Stanford professor and expert on growth mindset, has even visited campus to share her research and its impact with faculty. LEADING WITH LIFE SKILLS | 7
LIFE SKILLS TAKE YOU FURTHER THAN TECHNICAL SKILLS
HPU’s national poll data clearly illustrates that in order to lead their organizations to success, employers need team members who are equipped with life skills. To further explore the importance of life skills, HPU has conducted additional studies with employers to determine which traits are easier to develop in a new hire – technical skills or life skills. While executives said technical skills are important in hiring the right people for their team, they also said that technical skills are the easiest to develop. Meanwhile life skills, such as motivation, emotional intelligence or the ability to communicate well with others, are much harder to develop in new hires. Consider their responses:
OF THESE CHARACTERISTICS, WHICH ARE THE HARDEST TO DEVELOP IN RECENT COLLEGE GRADUATES YOU HIRE? They work well with others
They are motivated
16%
40%
Notice that 81% of responses indicate life skills are much harder for leaders to develop in employees than technical skills!
They have high technical capabilities
19%
They are coachable
25% 8 | HIGH POINT UNIVERSITY
LIFE SKILLS LEAD TO UPWARD MOBILITY
WHICH IS THE SINGLE MOST IMPORTANT REASON FOR RECENT COLLEGE GRADUATES SUCCEEDING AT YOUR ORGANIZATION?
Not only are life skills harder to develop than technical skills, but a lack of life skills can also be what prevents an employee from being promoted and advancing their career.
Notice that over half of employers agree a growth mindset and strong work ethic make employees more successful!
They had industry-specific knowledge
22%
They had a growth mindset and strong work ethic
They had a positive attitude and worked well with others
26%
WHICH OF THESE REASONS WOULD MAKE YOU MOST HESITANT ABOUT HIRING A NEW COLLEGE GRADUATE?
53%
Lack of emotional intelligence and people skills
64%
Lack of technical skills
36%
OF THESE ATTRIBUTES, WHICH WOULD MOST LIKELY CAUSE AN EMPLOYEE TO BE OVERLOOKED FOR A PROMOTION AT YOUR ORGANIZATION? Doesn’t accept feedback and constructive criticism Doesn’t have the technical skills needed
18%
Doesn’t know how to solve complex problems
46%
Notice that 82% of employers say a lack of life skills cause employees to be overlooked for promotions!
36%
HIGH POINT UNIVERSITY | 9
DISCOVER HPU’S UNIQUE LIFE SKILLS EDUCATION MODEL 10 | HIGH POINT UNIVERSITY
A General Education Curriculum Focused on Life Skills Intentionally designed to equip students with life skills, HPU’s general education curriculum prepares students for the world as it is going to be. Every major has required courses and endless opportunities that prepare students to communicate clearly and effectively, adapt to change, develop resilience, build and maintain relationships, and make sound decisions based on available data and critical thinking. It’s why all freshmen take the First-Year Seminar on Life Skills with President Nido Qubein and Friends, and it’s why there are board rooms and Silicon Valley spaces on campus. Most importantly is the focus on experiential learning. As the old Chinese Proverb says, “I hear and I forget. I see and I remember. I do and I understand.” From internships, service learning courses, study abroad and much more, HPU infuses experienced-based learning in every program so students can apply what they’ve learned in a practical way.
Life skills are those skills that transcend disciplinary boundaries. They’re the skills that help you succeed regardless of what your profession is in life—like speaking persuasively, being able to ethically reason your way through a situation, or being a critical thinker who can solve problems. To a certain extent, the future is unpredictable. There will be new technologies and new ways of doing business that we can’t even anticipate. So how do we prepare our students to do that? We’ve got to provide them with the skills that are essential regardless of context.
— Dr. Angela Bauer, Sr. Vice President for Academic Affairs
HIGH POINT UNIVERSITY | 11
MOTIVATION
Your outlook upon life, estimate of yourself and estimate of your value are largely colored by your environment. Your whole career will be modified, shaped and molded by your surroundings and the character of the people with whom you come into contact every day.”
- Orison Swett Marden, founder of Success Magazine
HPU’S C-SUITE EXECUTIVE SURVEY:
TOP FIVE REASONS NEW HIRES FAIL 38%
MOTIVATION
29%
EMOTIONAL INTELLIGENCE
13%
COACHABILITY
11%
TECHNICAL COMPETENCE
9%
TEMPERAMENT
Students in the Tilley Trading Room study business and finance inside a simulated Wall Street investment space. The classroom has a real stock ticker lining the room, world clocks, 20+ dual monitor stations and more.
Environment Matters HPU’s inspiring atmosphere motivates students to reach their fullest potential. People rise to the environment in which they live. Whether in class, a residence hall or one of the library learning common spaces throughout campus, students are consistently surrounded by excellence. IT’S NOT ABOUT BEAUTY; IT’S ABOUT INTENTIONAL LIVING. So it’s important that their campus environment sets a standard. That’s why HPU is filled with sculptures of history’s notable leaders and Silicon Valley-style spaces that foster collaboration. It’s why the Plato S. Wilson Hall’s lobby looks like a Fortune 500 company. When HPU students graduate, they know how to thrive in these settings.
HPU’s environment taught me not to take anything for granted. It’s true that campus is beautiful, but when students live and learn here, they understand that each corner is designed intentionally to prepare them to thrive as they pursue their personal and professional goals. In places like HPU and Duolingo, the sky is the limit for those who work hard.
— Tyler Yusko, ‘13 and ‘14 US Talent Lead at BeReal 12 | HIGH POINT UNIVERSITY
This 30-foot tall by 60-foot wide mosaic wall located in the Qubein Center reminds students of HPU’s call to action and features 6,000 photos of students, faculty, staff and families.
Inspirational quotes line the sidewalks of the Kester International Promenade.
STRAIGHT FROM THE STUDENT: HPU motivates all successful graduates to be the best version of themselves.
HPU’s campus provided a clean, inspiring environment that motivated me to stay on top of responsibilities and offered me a beautiful place for my creativity to flow.
— Ashton Kajcienski
Experience Manager/ Operations Supervisor at The Ritz Raleigh for Live Nation Entertainment
MOTIVATION | 13
A CAMPUS THAT
FOSTERS EXCELLENCE People rise to the level of the environment in which they live. Whether students are in class, a residence hall or one of the library learning common spaces throughout campus, students are consistently surrounded by excellence. HPU’s entire campus is a holistic learning environment that complements classroom learning and prepares students to thrive. Here’s a glimpse:
World-class Facilities
A 520-Acre “Classroom”
Plato S. Wilson Hall’s lobby resembles a Fortune 500 company. When students land their job interview, they’ll feel at home in that environment. The Tilley Trading Room features a live stock ticker and trading software. Executive boardrooms allow students to present themselves in a corporate setting. TV studios equipped with state-of-the-art technology prepare graduates for competitive newsrooms. The Innovation Corridor is a $500 million investment in STEM, technology and programs. And, in 2022, President Qubein announced HPU’s next $400 million expansion plan, including the Workman School of Dental Medicine, a School of Nursing, a School of Law, a School of Entrepreneurship and a School of Optometry.
Flags from more than 52 nations fly along the Gene and Jane Kester International Promenade to honor each international student’s home country. Along its brick pathways, quotations selected by faculty provide ideas for reflection. Sculptures of significant historical figures inspire students to pursue their goals. The Mariana H. Qubein Arboretum and Botanical Gardens bring holistic learning to life throughout campus.
These facilities are among the many reasons U.S. News and World Report ranks HPU the Most Innovative College in the South.
Lessons in Leadership HPU buzzes with the news of industry leaders visiting campus throughout the year. When students meet and learn from these accomplished leaders, something beautiful happens: they discover the art of the possible. The simple lesson learned is “I can do it.” Students have learned from change agents such as Netflix Co-Founder Marc Randolph, HPU’s Entrepreneur in Residence; Apple Co-Founder Steve Wozniak, HPU’s Innovator in Residence; Condoleezza Rice, 66th Secretary of State; Josh Groban, internationally acclaimed singer, songwriter and actor; Wolf Blitzer, CNN’s lead political anchor and anchor of “The Situation Room”; Gen. Colin Powell, former Secretary of State, chairman of the Joint Chiefs of Staff and national security advisor; NASA Astronaut Dr. Buzz Aldrin and many others. 14 | HIGH POINT UNIVERSITY
These elements were intentionally placed on campus to present learning opportunities at every turn. For example, Assistant Professor of Political Science Dr. Martin Kifer takes students on a guided walk around the Promenade, stopping at the sculptures of civil rights leaders. It prompts students to have an intellectual, out-of-classroom discussion about how these leaders changed the course of history.
Engaging Events Foster Connection The HPU campus thrives on connection. There’s the Involvement Fair, during which students get connected with clubs and causes that interest them. There are Greek organizations, which present leadership and service opportunities. There are guest lectures, concerts, theater performances, art exhibits and more to expose the HPU family and the community to the arts. There are 17 Division 1 athletic teams with countless events to attend, dozens of intramural teams and 34 club sports teams on which to participate. These opportunities exist to teach students to thrive in collaborative environments, to build relationships and connect the dots wherever they go.
DISCOVER TWO OF THE NATION’S MOST
UNIQUE LEARNING LABS The Purpose of 1924 PRIME and Alo According to a story in The New York Times called “How to Hire the Right Person,” employers say that taking a candidate to lunch or dinner is one of the most revealing and important parts of the hiring process. So imagine you just graduated and are interviewing for career opportunities. A prospective employer offers you an interview over lunch or dinner. What do you do if your university didn’t prepare you? While some universities provide an etiquette class during a student’s senior year, HPU provides students with four years of career preparation inside 1924 PRIME and Alo, HPU’s fine-dining restaurants and learning laboratories. Here, students practice their interview skills weekly over complimentary dinner beginning their freshman year. In addition, they’re exposed to a wide variety of cultural cuisines and traditions.
COMING SOON: Panther Commons, a new $92
million facility that stands five stories tall and houses 400 students, will include another dining learning lab, a hibachi restaurant named “Kazoku.” When HPU graduates enter the workforce, they not only know how to ace the interview, but they’re also comfortable in a business setting. This prepares them for a lifetime of success. Just picture it: After you accept the job offer, your boss asks you to take an international client to dinner. Or, you’re meeting colleagues after work to offer a major proposal. Whatever the scenario, you’re ready.
Through the training in professional dining at 1924 PRIME and Alo, I learned the proper skills and etiquette to shine as a candidate and feel prepared to have an interview over a meal.
— Tyler Thomas, ‘22
Corporate Analyst Development Program at JPMorgan Chase & Co. MOTIVATION | 15
EMOTIONAL INTELLIGENCE An Emphasis on Emotional Intelligence Emotional intelligence is defined as the ability to control and express one’s emotions, and to handle interpersonal relationships judiciously and empathetically.
Emotional intelligence (EQ or EI) is one of the strongest indicators of success in business. Why? EQ is not only the ability to identify and manage your own emotions, but it’s also the ability to recognize the emotions of others… And according to Talent Smart, 90% of high performers in the workplace possess high EQ, while 80% of low performers have low EQ. Simply put, your emotional intelligence matters.”
- Forbes
HPU’S C-SUITE EXECUTIVE SURVEY:
TOP FIVE REASONS NEW HIRES FAIL 38%
MOTIVATION
29%
EMOTIONAL INTELLIGENCE
13%
COACHABILITY
11%
TECHNICAL COMPETENCE
9%
TEMPERAMENT
16 | HIGH POINT UNIVERSITY
In the working world, employers rank a lack of emotional intelligence as the second highest reason new hires fail. The HPU experience addresses the need for students to be able to properly express their thoughts and feelings while simultaneously adjusting to the thoughts and feelings of others on their team. IT BEGINS IN THE PRESIDENT’S FIRST-YEAR SEMINAR ON LIFE SKILLS, a required course for all freshmen. The course is taught by HPU President Nido Qubein, a serial entrepreneur, business leadership consultant and author. In their first semester, students learn about relational capital, the art and science of persuasion, communication skills and more life skills that help ensure students grow their emotional intelligence and chart a path for success.
LEARNING FROM A
LIFE SKILLS LEADER High Point University President Nido Qubein came to the United States as a teenager with limited knowledge of English and only $50. He went on to build business partnerships in banking, real estate, publishing and retail. He is executive chairman of the Great Harvest Bread Company and serves on the corporate boards of several Fortune 500 companies including BB&T, La-Z-Boy and nThrive. He was inducted into the Horatio Alger Association for Distinguished Americans along with Oprah Winfrey and Colin Powell. Qubein’s life experiences have inspired the creation of the President’s First-Year Seminar on Life Skills. Taught by Qubein, the seminar sets the tone for developing an intentional life plan. By taking the course early in their freshman year, students view the rest of their coursework through the lens of practical application.
Here are just a few life skills students build during the course: DEVELOPING AN ATTITUDE OF EXCELLENCE. A positive outlook can give you the ability to face any obstacle that stands in your way. By believing in yourself and learning to see opportunities, you can overcome the most disappointing and discouraging situations. PRESENTING LIKE A PRO. Through effective communication, we exchange information and ideas with other people, integrate our lives into the human race and bring the things we want to happen to reality. Communicating effectively is
the “master key” to success. In this course, you’ll learn how to get your point across and listen to the points of others. DEFINING YOUR LIFE GOALS. Most of the things that make life worth living require careful introspection, sufficient time to develop and plenty of hard work. Students learn that setting goals and consistently working toward them is how success can be achieved. TIME MANAGEMENT. Time is your greatest treasure. If you don’t make a constant decision to invest it in the
pursuit of your goals and objectives, you are throwing it away. You will learn practical techniques for analyzing your time habits, keeping daily and weekly to-do lists, getting organized and, yes, making time for leisure, friendship and spiritual growth.
FINANCIAL WISDOM. A mini-crash course in economics: learn how to manage your own money for long-term prosperity. Know how to save, invest, avoid bad debt and otherwise make sound financial decisions.
COMMUNICATING LIKE A LEADER. Leaders are made, not born. Even if you don’t want to pursue a career that is traditionally thought of as requiring leadership, you can certainly benefit from knowing how to persuade, influence and negotiate with others.
HEALTH AND WELLNESS. Think about it: what is more central to quality of life than quality of health? There’s no point in having a brilliant, purposeful career if you aren’t well enough to enjoy it.
EMOTIONAL INTELLIGENCE | 17
STRAIGHT FROM THE STUDENTS: The President’s First-Year Seminar on Life Skills is often cited by students as a catalyst for their personal and professional transformation. Here’s a glimpse at how the seminar has impacted students:
Gabriella Costa, Class of 2023
Ryan Geary, Class of 2014
Paralegal at Wicker Smith O’Hara McCoy & Ford P.A.
Product Coordinator at Lug
My most impactful experience at HPU was taking President Nido Qubein’s First Year Seminar on Life Skills. Knowing that the president of my university takes the time to build that bond and connection with the freshman class is what makes HPU what it is today. I will always cherish that class and can proudly say that it made a positive mark on me.
18 | HIGH POINT UNIVERSITY
The President’s Seminar with Dr. Nido Qubein prepared me with more knowledge about my future career and professional relationships than I could ever hope for. It enforced the ideals set forth by both Dr. Qubein and this inspiring university.
Elizabeth Reichart, Class of 2017
Josiah Williams, Class of 2022
Senior Energy Policy Specialist at Washington State Department of Commerce
High School Science Teacher (Teach For America) in Charlotte, North Carolina
The president wants us to find meaning in our own lives and the lives of others. I left his seminar each week feeling like I could conquer the world with the lessons I learned and the tools President Qubein gave me to share those lessons.
I still remember a lesson from President Qubein’s First-Year Seminar on Life Skills about walking with intention. That day, President Qubein humorously demonstrated walking with and without direction or intention, and the essence of his caricature is something I still think about.
Valeria Maya, Class of 2021 Recruitment Advisor at Medix
Pay attention during the President’s First-Year Seminar on Life Skills. I find myself missing sitting in Hayworth listening to lessons and stories that still impact and resonate with me today. The lessons from that class are invaluable.
Students need to hear someone say, “You can do this.” They need to believe they can be extraordinary. And being extraordinary is a choice anyone can make for themselves. - HPU President Nido Qubein EMOTIONAL INTELLIGENCE | 19
GAINING SKILLS BY
GIVING BACK Understanding the value of service and giving back is an essential part of building emotional intelligence. The ability to connect with others both similar and different from yourself makes one a good team player or, better yet, team leader. One of the primary ways HPU students establish their emotional intelligence is through giving back on a local and national scale.
Dedicating their time, HPU students learn that life is equal parts success and significance. Their ability to connect with others enables them to create positive change in their community.
achieved when they work together with their neighbors.
That’s why scholars in HPU’s Stout School of Education host holiday dances for community members with special needs. It’s why each year, experiences like Alternative Spring Break trips give students the chance to choose their values over a vacation. And taking part in the annual Martin Luther King Jr. Day of Service shows them just how much can be
At HPU, there are even academic courses dedicated to service. They’re part of the Service Learning Program, an initiative to engage students in connecting theories of the classroom with the practices of good citizenship, community-based research, active problem-solving and a growth mindset that fosters creativity and social innovation.
20 | HIGH POINT UNIVERSITY
Students’ efforts amount to nearly 500,000 hours of service annually, with at least 60 local agencies impacted.
SERVICE
BY THE NUMBERS 500,000
60+
HOURS SERVED
annually in the local community
COMMUNITY ORGANIZATIONS
3
$
where HPU students volunteer
80,000
MILLION raised by the HPU family for the United Way
POUNDS OF FOOD
donated by students to local agencies
5,000
15,000+
BOOKS
VOLUNTEERS RECRUITED and managed by HPU Volunteers In Service To America (VISTAs)
donated to local schools since 2016 by incoming HPU freshmen
More than
30,000
community members enjoy the sights and sounds of the season at HPU’s Annual Christmas Drive. The free event is held for 14 nights and features more than 100,000 Christmas lights.
1,500+ HOURS
of service committed to 30 local agencies on HPU’s Martin Luther King Jr. Day of Service EMOTIONAL INTELLIGENCE | 21
COACHABILITY Every organization wants to maximize revenue generation and constantly develop new ways to impact their specific market. They can’t do it without employees and leaders who are coachable: open to learning, feedback, reflection and accountability.”
- Inc. Magazine
HPU’S C-SUITE EXECUTIVE SURVEY:
TOP FIVE REASONS NEW HIRES FAIL 38%
MOTIVATION
29%
EMOTIONAL INTELLIGENCE
13%
COACHABILITY
11%
TECHNICAL COMPETENCE
9%
TEMPERAMENT
Coaches Who Care Employers want new hires who are coachable, and a lack of coachability has been noted as the number one reason new hires fail. If you want to be coachable, you have to practice being coached. At HPU, coaching for students begins before they arrive to campus. Each freshman has access to a Success Coach, a professional staff member who offers guidance, wise counsel and encouragement, as soon as they enroll at HPU. Further coaching is seen in the mentorship students receive from faculty and staff members. HPU students benefit from an ecosystem of mentorship and support. From career advisors, to faculty advisors, peer mentors and even club sports, which have their own professional coaches, there is no shortage of opportunities for constructive feedback. No one in life gets far without the help of others. HPU understands this. That’s why the university has forged a culture where students are surrounded by coaches who care.
Anatomy of a Success Coach Your personal Success Coach is your guide through your transitional journey into college life. They will help you identify the best major for you, construct a path to achieve your goals and lend academic support when needed. Here’s a glimpse at the other important roles your Success Coach will play throughout your freshman year at HPU. LIFE COACH: When incoming freshmen arrive on campus, they experience a variety of emotions. Because it’s often their first time away from home, students feel the need to quickly find their place at HPU. Success Coaches answer that call.Your Success Coach will encourage you to find your own niche on campus, as well as ways to apply and pursue your passions. 22 | HIGH POINT UNIVERSITY
UNIVERSITY LIAISON: Your Success Coach will help you make connections with faculty and staff on campus. They can refer you to Career Services, Student Life, Counseling Services, Financial Aid and other offices on campus to ensure that you receive the support and encouragement you need.
ACTIVITIES COORDINATOR: Your Success Coach will assist in the implementation of programs and services designed to promote academic, personal, social and emotional success. They will encourage you to get involved in clubs, intramural sports or other campus activities as a means of staying engaged beginning your first year.
Did you know?
NO MAJOR?
Nationally, an estimated 50% of students enter college undecided on their major. In addition, an estimated 75% of students change their major at least once before graduating. HPU’s Project Discovery provides the guidance and resources that students need to discover their passion and achieve their goals.
NO PROBLEM! Here are eight light bulb moments students experience during HPU’s Project Discovery Process:
1
It starts with you and a success coach. Undeclared
students partner with a Success Coach who’s passionate about uncovering their best-fit major. Coaches help students make positive connections with organizations on campus, and offer support and guidance on available options.
2
There’s a class for that. “Exploring Your Major
and Career Path” is a one-credit course designed to help students explore their options. A career advisor guides students through self-reflection and assessment tools, connecting them with professionals in their field of interest to ask thoughtful questions.
3
They’ve walked in your shoes. Sometimes students
learn best from someone like them — a peer. First-Year Navigators are HPU students who were once undeclared. They know exactly what incoming students are going through and partner with them to explore options.
4
What’s My Major Wednesday? This event, hosted
each semester by the Office of Student Success and the Office of Career and Professional Development, is a great opportunity to work with Success Coaches and Career Advisors to explore major and career options and discover the best fit.
5
What can you do with this major? When students
find a major they like, they want to understand how to apply that degree after graduation. HPU’s career advisors help students understand how their major translates to real-world career paths.
6
Career and Professional Development Advisors.
Students see them in classes and engage with them during one-on-one appointments in Cottrell Hall. Career advisors guide students through the resources offered in the Office of Career and Professional Development — the headquarters for years of support and guidance that lead students to success after graduation.
7
Faculty connections + meet & greets. Every
semester, faculty members host opportunities to meet with students who have questions about a specific major. Casual in nature, these interactions help students figure things out. Plus, there’s always the opportunity to visit a professor one-on-one to discuss opportunities within a major.
8
Peer Career Advisors. Students visit with peer
career advisors to receive additional support from upperclassmen who’ve already achieved success. They help students craft a resume for summer jobs and internships. With convenient walk-in hours, there is continuous support to guide students. COACHABILITY
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CAREER READY. LIFE READY.
FOCUSED ON SUCCESS. Career coaching is an essential part of HPU’s transformational process, and students are surrounded by faculty mentors, Career and Professional Development Advisors and Peer Career Advisors that help them achieve their fullest potential. Students like Cassandra Diaz, Class of 2019, have landed dream internships and jobs thanks to the help of HPU’s Office of Career and Professional Development team. Diaz came to HPU from Wadsworth, Illinois, as a sport management major and set her sights on the NBA. The advisors in the Office of Career and Professional Development helped her chart the challenging course to one of the nation’s most competitive internship programs. After holding impressive stints at IMG College and Madison Square Garden in her early years at HPU, her hard work turned into an internship offer from the NBA. After graduating, she accepted a full-time job with the WNBA as an executive The Office of Career and Professional Development team was wholly supportive of my goals and dreams ... Through their guidance and diligent work, I have the career in sport management that I’ve always dreamed about.
— Cassandra Diaz, ‘19 Director of Regional Sales for Media and Sponsorships at Live Nation Entertainment
PAST EXPERIENCE:
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assistant to the WNBA commissioner. After almost three years with the WNBA, she accepted a job with the Chicago Bulls as an account executive for corporate partnerships. Furthering her career even more, she recently joined Live Nation Entertainment as the Director of Regional Sales for Media and Sponsorships. “The Office of Career and Professional Development team was wholly supportive of my goals and dreams,” says Diaz. “I popped in and out of their offices all the time. Through their guidance and diligent work, I have the career in sport management that I‘ve always dreamed about.” And more than that, thanks to the mentorship she received from the Office of Career and Professional Development, Diaz now knows how to be coachable — a skill her employer is sure to appreciate. Her success story represents HPU’s focus on career development. The collective efforts of faculty and staff to prepare students for the world as it is going to be are evident in outcomes data, too — 99% of graduates are employed or continuing education within 180 days of completing their education. That’s 14 points higher than the national average. HPU’s Office of Career and Professional Development team are the nexus of those efforts. They guide students through the process, including the hard work and the individual steps it takes to get there.
STRAIGHT FROM THE STUDENT: Straight fromstudents thefeelStudents: As a result of HPU’s coaching, supported and capable of achieving their goals. Through guidance provided by Success Coaches, career advisors and faculty, they acquire the ability to apply constructive feedback to their own development.
I appreciate the opportunity I was given to interview one of the best of the best in journalism, HPU’s Journalist in Residence and ABC News’ Nightline Co-Anchor Byron Pitts. After the interview, he talked with me about what he liked and ways I could improve. It was reassuring to hear him say that what I’m being taught in HPU’s curriculum is correct. I continue to use his input with other stories I work on.
— Thomas Hart, ‘22
Associate Director at Tupelo Honey
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WHAT EMPLOYERS ARE SAYING HPU’s approach to education answers the call of employers to produce graduates who navigate complex issues and fast-paced environments. Ryan Torchia is a managing vice president at Fort Myers, Florida-based Gartner, one of the world’s leading research and advisory firms. And he’s hired many HPU graduates.
Engaging Employers HPU’s Office of Career and Professional Development provides students with a variety of chances to receive feedback from outside employers and apply that to their growth. Here’s a glance at just a few of the opportunities students have that build their coachability: INFORMATIONAL INTERVIEWING – It’s not a job interview but instead an exchange between a professional and an HPU student, where the student asks questions about the professional’s career path and seeks advice about the most effective strategies for entering the field. Students are able to relate the professional’s experience to today’s job market and use the professional’s feedback for their own benefit.
Dee Ann Turner, Chick-fil-A’s former vice president for talent, pictured left, serves as HPU’s Talent Acquisition Expert in Residence. She regularly visits campus to mentor students as they prepare to launch their careers.
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“HPU graduates are different,” says Torchia. “They have life skills and are willing to be coached. They perform well as team members and as emerging leaders within our organization.”
CAREER AND INTERNSHIP EXPO – At the start of each semester, students are invited to connect with national and international employers during the Career and Internship Expo. With resumes in hand, students network with hiring managers and industry professionals looking to fill full-time and internship positions. Many students leave the event with interviews secured for the coming days. FOCUS FAIRS – These tailored events are held for students in specific majors seeking employment and internships. For example, major broadcasters and public relations firms come to campus to recruit communication students, and the “Meet the Firms” event attracts major accounting firms to campus. Students meet individually with professionals and use the opportunity to network and receive coaching from potential employers.
A CAMPUS THAT COACHES HPU provides not only faculty and staff who are trained to coach students but carries coaching into all facets of campus living. Below, explore likely scenarios they will experience in their professional life and discover how HPU answers the call. The CEO of your dream company sits next to you on a plane. What’s your move? Before you can sell anything, you have to sell yourself. That’s where HPU’s Sales Club comes in. Led by Professor Larry Quinn, you’ll learn how to seize networking opportunities while testing yourself in real-world settings like the airplane fuselage in Cottrell Hall. You’ll graduate prepared to take advantage of chance encounters by articulating your talents at a moment’s notice. On a plane, in a line, at a table or in a car — you’ll never miss an opportunity to network.
It’s your first time visiting a Fortune 500 facility. Are you intimidated by your surroundings? Not after years of being part of HPU’s environment. Top companies provide dynamic environments for their employees because it creates excellence. HPU has done the same for its students. Cottrell Hall, for example, is modeled after the Silicon Valley. Plato S. Wilson Hall features a grand lobby and live stock ticker, similar to a real financial firm.
Everybody has a great idea. You’re given the opportunity to pitch yours. Are you ready? You will be with the help of HPU’s Entrepreneurship Center. This is where students present their business ideas to Netflix Co-Founder Marc Randolph, HPU’s Entrepreneur in Residence. The center provides individualized assistance, Shark Tank-style business plan competitions and access to innovators to help you advance your venture. It also includes impressive boardroom settings where you can practice and perfect your pitch. COACHABILITY
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LESSONS IN LEADERSHIP
Q & A 28 | HIGH POINT UNIVERSITY
Dr. Nido Qubein has led an impressive career as an entrepreneur, author, speaker, business leader, consultant to CEOs, member and chair of several boards, and president of High Point University, where he has led a total transformation. Global leaders are attracted to the campus and culture established under Qubein’s leadership, which has resulted in a robust and impressive Access to Innovators Program that brings industry titans to campus, including the co-founders of Apple and Netflix, to connect with students. When these leaders visit, Qubein often interviews them in front of a live audience, offering the ultimate master classes in leadership and life skills that students won’t find elsewhere. Here are a few excerpts from these interviews, provided in Q&A format and edited for clarity and brevity.
Netflix Co-Founder Marc Randolph, HPU’s Entrepreneur in Residence Qubein: Mr. Randolph, you have helped build the world’s most successful streaming service, but your idea was first formed many years ago and took much perseverance to bring to reality. How can students get started on their entrepreneurial journey when all they may have is an idea or a dream? Randolph: Do something, and do it now. That’s what I always tell people. Do something while you’re in school. Do something this summer. Don’t just tell yourself, “I need to prepare myself and then I’ll do it once I get there,” or “I’ll do it once I get my MBA.” Do something now, because now is when you can begin developing the practice of trying something, failing, trying it again and failing. And each time, you get a bit stronger. Start now, do small things, fail at those and you’ll get smarter.
Bestselling Author and Leadership Guru John C. Maxwell, HPU’s Executive Coach in Residence Qubein: John, You are a global expert on leadership and HPU’s Executive Coach in Residence. Tell me your definition of leadership.
question is, “What kind of leader are you, and are you continuing to develop as a leader?”
Maxwell: Leadership is influence. It’s that simple. Your ability to influence people allows you to have the privilege of leading. You can’t lead anyone that you can’t influence. My favorite leadership proverb is, “He who thinks he’s leading but has no one following him is only taking a walk.” When people begin to understand that about leadership, they can begin to increase their influence. They can excel and do things they never thought possible.
Qubein: How do you balance being a team player and leadership? Does a strong leader always lead?
Qubein: Do you believe that individuals are born as natural leaders, or can leadership be learned? Maxwell: There are people with what I call “leadership leanings” – giftedness that will allow them to excel at leadership if they work to fulfill their potential. But when you think about leadership being influence, anyone can do it. Maybe not everyone can do that at the same level, but every person can influence and therefore be a leader. For example, a mother at home with her children has influence, and there’s leadership there. The question is not, “Are you a leader?” The
Maxwell: While leadership is about influence, if I had to lead in an area where I wasn’t strong, I wouldn’t be the leader. For example, technology – I’m not good in that area and have very little knowledge of it. So what I say with great leaders is that they led in their strengths, but they follow in their weaknesses. There are days when I lead, and there are days when I follow. In fact, I’m not sure I would follow a leader who isn’t following somebody. I’m not sure that I want to follow a leader who believes that he or she has all the answers and always knows the path because I think we can do a tremendous disservice to people when we act as if we have answers. Once you recognize you shouldn’t be leading an area, you become a follower. Some of my best moments have been when I became a follower. You have to value both. I want my team not to compete with me, but I want them to complete me.
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Apple Co-Founder Steve Wozniak, HPU’s Innovator in Residence Qubein: We teach our students life skills such as having personal initiative, being coachable and staying motivated. How important do you think life skills are? Wozniak: Motivation – wanting to do something – is more important than knowledge. I didn’t know when I started out that what I was doing was valuable. I didn’t know that I’d be an engineer. I just knew that I had a passion for doing it. I taught middle and elementary school seven days a week for eight years. I was teaching students and teachers how to use technology in the classroom. And that’s when I decided that the most important thing was making the class enjoyable and finding students who were motivated and wanted to learn. Somebody who wants to learn – you can’t stop them.
ABC News’ “Nightline” Co-Anchor Byron Pitts, HPU’s Journalist in Residence Qubein: We love having you here at HPU, where we’ve intentionally built an inspiring campus and culture. Based on the extensive places you’ve visited and the thousands of stories you’ve covered, do you think environment matters? Pitts: There’s no place in America like High Point University. There are always “wow” moments when you come here. When you walk onto campus, you sense excellence, you sense service and you sense humility. I would argue as a parent that these are all traits I would want in my child. As a professional, I would want this in my colleagues. This is a special place.
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Dallas Mavericks CEO Cynt Marshall, HPU’s Sports Executive in Residence Qubein: High Point University is a values-based institution. We believe it’s important to know what we stand for, and at HPU, our values include gratitude, generosity, personal initiative, patriotism, civility and respect. Have your values played a role in your career? Marshall: I’m a values-based leader, and I rely on my values wherever I’m called to lead. What I have to do in this job and what I’ll have to do in the future is learn the subject matter, and that’s the only really big difference. Qubein: You’ve been the CEO of the Dallas Mavericks since March 2018. When you joined the Mavericks, you implemented a 100-day plan to transform the NBA team’s culture. Tell me about that. Marshall: We made a firm commitment to the fact that our values would not just be printed on the wall, but they would be enacted by the people in our halls. It’s just like those famous words from Roy E. Disney, who said, “When your values are clear to you, making decisions becomes easier.”
Domino’s CEO Russell Weiner, HPU’s Corporate Executive in Residence Qubein: Domino’s has revolutionized the way pizza is served. How did you do it? Weiner: There’s a great quote that says, “We’re a pizza company wrapped in a technology company, wrapped in a marketing company.” We’re a bit of everything. At the end of the day, we sell a product that other people sell, so there needs to be what I call a “tiebreaker.” For example, when you’re hungry, why pick pizza versus burgers? And if you pick pizza, why pick Domino’s? Our pizza box tells customers a little bit about us, so we want to make a positive impression. Today, technology is everywhere, so when you have a box of Domino’s, you’re not just saying you bought a pizza, you’re saying you know technology because maybe you ordered this via Twitter. So, we try to give people reasons for eating rather than just the product.
Watch all interviews of Dr. Qubein with global leaders here!
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Preparing Students for the World
AS IT’S GOING TO BE
High Point University graduates have found success in industries and organizations across the globe. The foldout to the right offers a glimpse of their recent successes. To view more success stories, visit www.highpoint.edu/outcomes.
EXPAND TO VIEW MORE
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Thanks to the resources and the way HPU prepares students with life skills, I felt so far ahead of my friends at other schools. All of the things I accomplished at HPU, from class projects to internships and leadership opportunities, gave me great talking points for my interviews and resume. Paul Clark, ‘20 Senior Operations and Logistics Coordinator, RSM
When I interned with organizations like USA Track and Field, Under Armour and IMG College, I was up against a field of qualified candidates from large universities. What set me apart was the real-world experience I received at HPU and the attitude they instilled within me to never be afraid of a challenge. Mikaela Campbell, ‘18 Associate Manager, Global Partnerships & Media, NBA
I realized early in my college search that HPU would provide endless tools and opportunities to forge my own path. I knew attending HPU would sharpen my skills while providing industry connections for future endeavors. Reyna Alston, ‘23 Choral Conducting M.M. Candidate, University of North Carolina at Greensboro
HPU treats students like adults from day one so we are prepared for life after graduation. Opportunities to network with professionals across the country gave me so many connections for future endeavors and career moves. Now, I can walk in a room of strangers and leave with a new network of connections. Gracie Reid, ‘22 Disney College Program
My HPU experience taught me how important life skills are in every aspect of life, from Dr. Qubein’s First-Year Seminar to working with the Office of Career and Professional Development. All of my professors really pushed me to be my best self. Madison Ryan, ‘21 Senior Guest Relations Coordinator for Mercedes-Benz Stadium
One of the most amazing things about HPU is the many different opportunities present on this campus, not to mention all the mentors encouraging you to grow as a leader starting your freshman year. Dr. Gina Botsko, ‘18 OB-GYN Resident Physician at UT-Nashville
HPU has most importantly taught me that perseverance and hard work are essential for success even when obstacles come your way. Dr. Richard Byrd, ‘16 D.D.S., Orthodontist Orthodontic (Craniofacial) Fellow at University of Utah Health
High Point University was amazing i n helping me achieve my goals. From the very beginning, I had support in the classroom and that really solidified what I wanted to do in life. Jimmy Rager, ‘16 Immunogenetic Technologist Johns Hopkins School of Medicine
HPU offered me myriad opportunities that prepared me for law school, from conducting undergraduate research with professors to volunteering in the community and landing an internship at the Institute for Justice in Virginia. Aurora Jaques, ‘20 Juris Doctor Candidate, UNC Chapel Hill
There’s always constant transformation at HPU. That motivates all of the students to do better because it’s such an amazing environment. We’re surrounded by inspiring people, and there’s always something new happening. Tara Jue, ‘20 Technology Associate, Morgan Stanley
Critical thinking, handling criticism, kindness and compassion are life skills modeled on HPU’s campus and ones that prepared me for long-term success. These skills led me to success in internships, professional roles and my personal life. Grace Crockett, ‘21 & ‘22 Technology Consultant Ernst & Young
I learned life lessons from the mentors I gained during my time at HPU. During fall break, I participated in the HPU i n the City program, and I was exposed to Bloomberg. That’s when I realized my p lace in the company. Marco Sebastian, ‘18 Hedge Funds Account Manager, Bloomberg L.P.
Get involved on campus. Find something you love and dive in. Time flies, so being involved in something you care about is t he best way to get the most out of the college experience. Nick Davis, ‘16 Account Executive, SAS
HPU helped me build confidence in my professional abilities which helped me after I graduated. Alex Palmer, ‘13 Software Engineering Manager, Apple
High Point University helped me prepare for my future and achieve my goals. HPU allowed me to see the benefits of being involved on campus and the rewards of hard work and persistence. Nia Page, ‘18 Counseling Ph.D. Candidate, University of Florida
COMPLETE PREPARATION HPU Alumna Reflects On Her Decision to Attend The Premier Life Skills University
Dear Dr. Qubein, This letter was written by Christine DiFerdinando McKnight to HPU President Nido Qubein after she graduated.
My name is Christine DiFerdinando, and I graduated from HPU in the spring of 2008. I knew I’d be writing this letter to you someday about how the school has changed my life, but I didn’t expect it would be this soon. Six months after graduation, I bought my first home all by myself. I never would have reached that goal as a 22-year-old if not for the most important thing I took away from my time at HPU. The HPU experience was not only beneficial in the moment, but it gave me the feeling that “the world is not out to get me.” Most freshmen, myself included, first arrived on campus feeling defensive toward adults and grasping for control of our own lives. But your students-comefirst philosophy made me feel like the faculty, administration and everyone else who makes HPU what it is were only there to help me, to encourage
The above letter from 2008 graduate Christine DiFerdinando McKnight inspired a campus landmark called the Dream Big Chairs. They stand 16-feet tall on top of the hill in Hayworth Park. Students and families climb them, spread their arms wide and take photos of themselves seemingly ready to embrace what life throws their way. Confident. Unafraid.
me to succeed and to clear the way for me to shine! It was the opportunity I’d been waiting for! I worked as hard as I could, and the university was there when I needed a quiet spot to study, my interview suit dry cleaned or something in my stomach first thing in the morning. Even when I requested to graduate a year early, no one stood in my way! I had so much support in my small world at HPU that I graduated to face the real world with a new perspective. HPU gave me the positive outlook I needed to dream big dreams and strive to achieve my goals without being intimidated by life’s obstacles. Thank you! It has made all the difference. Sincerely, Christine DiFerdinando McKnight Business Intelligence Architect at Almac Clinical Technologies in Philadelphia
EMPLOYER IMPRESSIONS Employers are singing the praises of HPU. Here are a few recent notes they’ve written about the impact of HPU students and graduates on their organizations.
“HPU graduates are coachable and willing to grow, which is why they’ve been phenomenal in our leadership program.” “HPU students are self-motivated and always come to us seeking internship opportunities. They’ve all consistently delivered strong results. They take initiative and bring positive curiosity and intellect.” — Sam Soloman University Program Manager for the Center for Creative Leadership in Greensboro, North Carolina
“HPU students are well prepared. They are open to new challenges and have a maturity about them that helps them cope with real-life business situations.” — Jeff Eilers Regional Vice President and Director of Sales Trainee Program for Mutual of Omaha in Corona, California
— Ryan Torchia Regional Vice President at Gartner in Fort Myers, Florida
“We have been lucky to have multiple interns from High Point University on our Regional Marketing Services team here at IMG College. The students have been motivated, smart, interested and team players. They come into the internship eager to learn and work hard. We challenge our interns here with real-world work that gives them a taste of what it would be like to work in our department full time. HPU students have taken on that challenge and developed the skills necessary to be an asset to our team. We have been very pleased with our interns from High Point and look forward to hiring more in the future.” — Brandon Hillis Director of Regional Marketing Services for IMG in Winston-Salem, North Carolina LIFE SKILLS | 33
ACCESS TO
INNOVATORS
Apple Co-Founder Steve Wozniak (left) is HPU’s Innovator in Residence. He and other global leaders regularly mentor students and share their expertise on campus. Students learn that they, too, can achieve the extraordinary.
One of the most unique and impactful components of HPU’s transformational coaching process is the access to innovators the university intentionally provides to students. HPU knows that connecting students with people who have changed the world unlocks their ability to believe in themselves and accomplish goals they once didn’t know were possible. When students meet accomplished leaders, like Netflix Co-Founder Marc Randolph, HPU’s Entrepreneur in Residence, they receive valuable coaching and insightful feedback from trailblazers that impacts their development as a person. Take student Ivana Korankyi for example. She pitched her business, Flasky Labware, to Randolph inside HPU’s Entrepreneurship Center, and he gave her real feedback to incorporate into her product. “I am beyond thankful for his time,” said Korankyi, a second-year pharmacy student. “Marc offered an insightful perspective, and it was amazing to tap into a resource that is so knowledgeable and so exposed to the real world. I
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asked him questions, and he asked me questions back that challenged me to take new approaches.” Direct coaching from innovators like Apple Co-Founder Steve Wozniak, HPU’s Innovator in Residence, not only encourages students to pursue their passions while they’re at HPU but also teaches them how to apply feedback in their future careers. Meetings throughout the year with global change agents and industry leaders teach HPU students the importance of actively listening and applying advice to their performance — a skill that future employers will notice and appreciate.
Visit www.highpoint.edu/innovators to see the full lineup of global leaders who educate, inspire and coach HPU students to greatness.
HPU’S IN-RESIDENCE FACULTY
INNOVATOR IN RESIDENCE Steve Wozniak Apple Computer Co-Founder
Apple
SPORTS EXECUTIVE IN RESIDENCE Cynt Marshall
CEO of the Dallas Mavericks and former Senior Vice President and Chief Diversity Officer at AT&T
BROADCASTER IN RESIDENCE Joe Michaels
EXECUTIVE COACH IN RESIDENCE Dr. John C. Maxwell
Director of the NBC “TODAY” show for 22 years
Bestselling Author and Internationally Renowned Leadership Expert
ENTREPRENEUR IN RESIDENCE Marc Randolph
CORPORATE EDUCATOR IN RESIDENCE Scott McKain
HEALTH CARE EXPERT IN RESIDENCE Sue Downes
CEO and Co-Founder of MyEyeDr
Computer
JOURNALIST IN RESIDENCE Byron Pitts
Co-Anchor of ABC News’ “Nightline”
SPORTS REPORTER IN RESIDENCE Bob Ryan Famed Sportswriter for The Boston Globe; known as “the Quintessential American Sportswriter”
CORPORATE EXECUTIVE IN RESIDENCE Russell Weiner Domino’s CEO
LEADERSHIP EXPERT IN RESIDENCE Mark Sanborn President of Leadership Development Idea Lab Sanborn & Associates
ACTOR IN RESIDENCE Dean Cain
American Actor, Producer and Television Presenter
Netflix Co-Founder
Keynote Speaker, Bestselling Author, Sales & Customer Service Expert
TALENT ACQUISITION EXPERT IN RESIDENCE Dee Ann Turner Former VP for Talent at Chick-fil-A
HEALTHCARE EXECUTIVE IN RESIDENCE Dr. Ellen Zane
DENTAL INNOVATOR IN RESIDENCE Dr. Rick Workman
Former U.S. Ambassador and FCC Chairman
Former CEO of Tufts Medical Center
BUSINESS GROWTH AND LEADERSHIP EXPERT IN RESIDENCE Meredith Powell
TRUST EXPERT IN RESIDENCE David Horsager
PERSONAL DEVELOPMENT EXPERT IN RESIDENCE Dr. Willie Jolley
GLOBAL LEADER IN RESIDENCE William “Bill” E. Kennard
Award-Winning Business Expert, Professional Keynote Speaker and Bestselling Author
CEO of Trust Edge Leadership Institute
Founder of Heartland Dental
Hall of Fame Speaker and Bestselling Author
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CARING COACHES The global leaders who serve in residence at High Point University have coached and helped students build new devices, create compelling stories, launch their own companies, grow as professionals and make career connections. Here are a just a few examples of students whose lives were positively and greatly impacted by connecting with an industry leader on HPU’s campus.
Kelsey Land, ’20, Bloomberg Municipal Securities Team Leader
Kelsey Land
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Kelsey Land says her work with engineering wiz Steve Wozniak, the Apple Computer co-founder known as “The Woz,” resulted in her career as a municipal securities team leader with technology giant Bloomberg. As HPU’s Innovator in Residence, Wozniak comes to campus often to offer students advice for projects, such as building a driverless golf cart. Land knows that experience helped land her job.
“Our work with Mr. Wozniak was brought up in every single job interview,” says Land, a mathematical economics and computer science major from Howell, New Jersey. “Being able to talk about the projects and research I did while attending High Point University greatly differentiated me from other candidates.”
Jenna Tarantino, ’18, Start-Up Founder and Community Manager for ‘That Will Never Work’ After getting live feedback from Netflix Co-Founder Marc Randolph on her invention and business plan during her junior year, Tarantino emailed the Entrepreneur in Residence with updates on her progress to stay in touch and would light up when she’d get a note back. Each time Randolph would return to campus, he and Tarantino would catch up one-on-one. Randolph saw in her an entrepreneurial spirit and determination that he wanted as part of his team.
Danny Shay, ’23, Game Presentation Intern for the New York Islanders Danny Shay, a senior from Long Island, New York, interviewed Bob Ryan, renowned Boston Globe sports columnist and HPU’s Sports Reporter in Residence, on the university’s Access to Innovators podcast. “You don’t have opportunities like this at other universities,” said Shay. “I spoke with Mr. Ryan before recording the podcast about all he has covered and the sports world. How much knowledge he has about everything is so beneficial to students. The fact that HPU has many global leaders like Bob Ryan working with students in different majors is something you don’t want to miss.”
After she graduated from HPU in 2018, Randolph asked Tarantino to come work for him as a start-up founder and community manager for his company and podcast “That Will Never Work.” Today, she balances working for Randolph, running her own Raleigh, North Carolina-based company and returning to HPU to work with current students on their pitches ahead of meeting Randolph.
Lauren Strickler, ’23, Jumpstart Associate for Georgia-Pacific Lauren Strickler moderated an hour-long Q&A session with Russell Weiner, Domino’s CEO and HPU’s Corporate Executive in Residence. “Being at a university that provides students with this kind of exposure to recruiters is unparalleled,” said Strickler, a business administration major from Newburyport, Massachusetts. “I have not only grown in my confidence within myself, but I have also been exposed to numerous opportunities with amazing companies.”
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Jake Wilkins, ’20, E-Commerce Coordinator for the Dallas Mavericks Wilkins met Dallas Mavericks’ CEO Cynt Marshall as a student and maintained their connection as he began his internship search after junior year. The result? An internship with the Dallas Mavericks the summer before his senior year.
“That internship was amazing and a great way to truly learn how the business world works,” says Wilkins. “I had my own responsibilities rather than getting coffee for someone or helping others with their projects. Everyone was treated like a family, and a huge part of that stemmed from our CEO Cynt Marshall.”
Wilkins ultimately turned that internship into a full-time role at the organization’s Dallas headquarters. He recently helped host a group of HPU students who made the journey to Dallas for a multi-day externship experience with the Mavericks leadership team.
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Joe Maronski, ’23, Events Assistant for Orrick, Herrington & Sutcliffe Maronski met Byron Pitts during a campus visit to HPU ahead of his freshman year. Pitts took the time to hear Maronski’s career goals and shared his personal phone number. The two reconnected months later when Pitts returned to campus and worked with students inside HPU’s Nido R. Qubein School of Communication TV studio. The relationship resulted in a summer internship for Maronski with ABC for Pitts’ nightly newscast, “Nightline” and had opened the door for other opportunities. Most recently, Maronski interned with NBC News’ Political Unit in Washington, D.C. “The Access to Innovators Program at HPU is one of the many things that has truly set me up for success,” says Maronski. “Being able to meet professionals and build relationships with them is like nothing else. It’s because of the program that I’ve been able to develop not just a professional, but a personal relationship with HPU’s Journalist in Residence Byron Pitts. The chance to work with him and ultimately land an internship alongside him wouldn’t have existed without HPU.”
Madison Drobny, ’23, M.S. in Entrepreneurial Leadership Candidate at Babson College Madison Drobny recorded a podcast with Dee Ann Turner, former vice president for talent at Chick-fil-A, during one of Turner’s recent visits to campus. As Talent Acquisition Expert in Residence, Turner hosts numerous sessions to connect with HPU students and share what employers are looking for in new hires. Turner spoke to several groups around campus and mentored students one-on-one.
“I am an ambitious student who is seeking mentorship and internship opportunities,” said Drobny, an entrepreneurship major in the Phillips School of Business and a Strickland LIFT (Leading & Inspiring Female Trailblazers) Fellow from Minneapolis, Minnesota.
McKenzie Kauffman, ’24, Political Science and Spanish Major McKenzie Kauffman says she learned about pushing through challenges during a small mentoring session with HPU’s Global Leader in Residence William E. Kennard, former FCC chairman and U.S. ambassador to the European Union.
“I learned about fighting against social norms and some of the issues we have in our current society to make a positive change for our country,” said Kauffman, a political science and Spanish major from Orlando, Florida. “I’m going to push myself to be challenged more. I’m hoping that will lead into my future career.”
COACHABILITY
| 39
TECHNICAL COMPETENCE
Almost every current business is being partially driven by some form of technology. As modern businesses become increasingly reliant on up-to-the-minute technology to enhance their competitive edge, CEOs must be able to — at the very least — have a working knowledge of the technology on which their companies so heavily rely.”
– The New York Times
HPU’S C-SUITE EXECUTIVE SURVEY:
TOP FIVE REASONS NEW HIRES FAIL 38%
MOTIVATION
29%
EMOTIONAL INTELLIGENCE
13%
COACHABILITY
11%
TECHNICAL COMPETENCE
9%
TEMPERAMENT
Byron Pitts, co-anchor of ABC News’ “Nightline” and HPU’s Journalist in Residence, works with students inside the university’s state-of-the-art TV studio.
Academic Excellence and Innovation HPU’s goal of preparing students for the world as it is going to be, not as it is, means staying ahead of the technological curve with up-to-date, state-of-the-art facilities. For instance, the Nido R. Qubein School of Communication has invested more than $1 million into renovating and updating the television studio that was built in 2008. HPU’s Congdon Hall, which is home to the Congdon School of Health Sciences and Fred Wilson School of Pharmacy, opened in the fall of 2017 and stands as an example of the innovation that’s woven throughout HPU’s campus. The three-story, glass-walled lobby welcomes visitors with a striking 40-foot DNA sculpture. Housed inside is a Human Biomechanics and Physiology Lab, one of the most unique research facilities in the world. There’s also a state-of-the-art anatomy lab, virtual reality and clinical gait analysis laboratory, simulation laboratories and more. All are intended to prepare students with the technical skills they’ll need after graduation. HPU’s academic curriculum and facilities are both innovative and relevant in part because faculty mentors include a mix of scholars and real-world practitioners. Just as the marketplace is in daily flux, majors in all disciplines are in a continuum of evolution. As HPU’s enrollment continues to grow, so do academic programs. Over the last decade, HPU has added eight academic schools, including the Webb School of Engineering. HPU is continuously enhancing academic offerings in this ever-expanding job sector. Responding to shifts in the global marketplace, HPU opened the $65 million Wanek School of Natural Sciences in 2019. Dedicated to biology, chemistry and physics, HPU’s growth in undergraduate sciences serves as a foundation for STEM endeavors. HPU is also building the Workman School of Dental Medicine and recently announced more new schools in law, nursing, entrepreneurship and optometry.
40 | HIGH POINT UNIVERSITY
The Fred Wilson School of Pharmacy contains state-of-the-art laboratory space to train the next generation of health care providers.
Continuous Growth Today’s students need more than a degree; they come to college seeking a transformational experience. And HPU knows a thing or two about transformation. HPU has continuously transformed its institution and its culture, remaining a small university, but with major university resources. Growth is a familiar story at HPU. Growth is what makes it possible for HPU to transform its students. In the last decade, HPU has more than tripled enrollment from 1,450 to more than 6,000 students, more than quadrupled campus from 91 to 520 acres, earned doctoral degree-granting status and established eight new academic schools, for a total of 13 academic schools. And, much of it has happened amidst the worst economic disruption in the last 50 years and the worst pandemic in the last 100 years. As HPU’s enrollment continues to grow, so do the academic programs. Just this year, HPU announced the addition of the Workman School of Dental Medicine, the School of Law, the School of Nursing and the School of Optometry. In all, HPU is home to 13 academic schools: • • • • • • • • • • • • •
Congdon School of Health Sciences David R. Hayworth School of Arts and Design Earl N. Phillips School of Business Fred Wilson School of Pharmacy Nido R. Qubein School of Communication School of Humanities and Behavioral Sciences Kenneth F. Kahn School of Law School of Nursing School of Optometry Stout School of Education Wanek School of Natural Sciences Webb School of Engineering Workman School of Dental Medicine
And the School of Entrepreneurship is on the horizon.
And, HPU is committed to ensuring graduates are prepared to render value in a rapidly changing world by steadily adding new programs each year. Programs in cybersecurity, finance and sport/event management are examples of this, and below are a few more: • • • • • • • • • • • •
Physical Therapy Pharmacy Physician Assistant Studies Engineering Data Analytics Biomedical Neuroscience Actuarial Science Biochemistry Hospitality and Event Management General Engineering Mechanical Engineering Mechatronics
Each new academic enhancement is proof of HPU’s commitment to preparing students with the technical skills needed to excel in this ever-evolving workforce.
The Human Biomechanics and Physiology Laboratory (above) is one of the most unique research facilities on the East Coast. To view a full listing of all our academic majors, visit www.highpoint.edu/academics.
TECHNICAL COMPETENCE | 41
As The Premier Life Skills University, HPU provides the latest technology and is constantly transforming learning spaces to ensure students stay ahead of the curve. Below is a glimpse of spaces on campus that equip students with the latest technical skills. Because HPU knows technology inevitably changes, these technological
MASTERING ULTRAMODERN TECH
facilities are steeped in life skills lessons, too. Students are prepared to adapt and change along with technology in order to thrive throughout their careers.
Simulation Laboratories Theories and concepts students learn in the classroom come to life in a variety of simulation laboratories, where they’re prepared to practice before they begin their off-campus clinical rotations. There are more than a dozen spaces that simulate real-world experiences, including pharmacy retail and community settings, a hospital room, a retirement community, and two clinical case management offices. Eight exam rooms also mimic a primary care practice operation room, emergency room, a labor and delivery room, and adult and pediatric rooms, which house high-fidelity mannequins that bleed, sweat, cry, experience side effects from medications and, in essence, mimic real patients students will someday treat.
Biochemistry and Molecular Biology Lab One of the largest lab spaces on campus, the biochemistry and molecular biology lab allows students to safely work with chemicals and live materials alongside faculty and peers. In this space, students conduct research with a wide range of equipment and technology.
42 | HIGH POINT UNIVERSITY
TV Studio The professional-grade television studio is one of many life skills learning labs inside the Nido R. Qubein School of Communication.
Plato S. Wilson Hall Plato S. Wilson Hall features a grand lobby similar to Fortune 500 companies, introducing students to corporate environments. Inside are high-tech classrooms, including a graphic design studio and trading room with a live stock ticker.
Adapt Like an All-Star Technical skills are necessary in the modern workforce. HPU graduates are equipped with the latest! Their advantage? They’re also prepared with life skills that outlast and extend beyond inevitable technical change. Their foundation in life skills will help them achieve success throughout their lives.
TECHNICAL COMPETENCE | 43
TEMPERAMENT Instilling the Growth Mindset HPU knows the truth about students’ potential. Students with growth mindsets become better prepared for the world as it’s going to be. They’re knowledge seekers. They work hard, they fail, they learn from their mistakes and, thus, they grow.
When people are in a fixed mindset, they believe their basic talents, abilities and intelligence are fixed traits — they have a certain amount, and that’s it. But, in a growth mindset, people understand that talent and abilities can be developed through hard work, learning new strategies and help from others. This is an empowering belief.”
- Carol Dweck, Stanford Professor
That’s a big deal in a world that changes rapidly. And at HPU, this big-deal concept is even bigger. HPU initiated a multifaceted Quality Enhancement Plan to apply growth mindset techniques that encourage students to stretch themselves intellectually —and stick to it, even when it’s tough. No other college or university nationwide has infused this philosophy into everything it does. Students are benefiting from that. “This is preparing our students for the workforce, and we all know the workforce is not predictable,” says Dr. Daniel Erb, HPU’s provost. “How many jobs will today’s students have before they retire?” It can be as many as 40, according to various studies. Employers today want people unafraid of failure and not paralyzed by risk in their intellectual quest to grow.
HPU’S C-SUITE EXECUTIVE SURVEY:
TOP FIVE REASONS NEW HIRES FAIL 38%
MOTIVATION
29%
EMOTIONAL INTELLIGENCE
13%
COACHABILITY
11%
TECHNICAL COMPETENCE
9%
TEMPERAMENT
44 | HIGH POINT UNIVERSITY
“So, our students can’t be afraid to be flexible and adaptable, skills that come from a classic liberal arts education,” Erb says. “The growth mindset supports that. It tells them, ‘Try something new.’” A four-year growth mindset study conducted at HPU was accepted for publication in the “Biochemistry and Molecular Biology Education” international journal. Dr. Heather Miller, associate professor of chemistry, and HPU students majoring in biochemistry participated in the research. This study was supported by HPU’s Quality Enhancement Plan. “We found that students who took part in growth mindset interventions performed significantly better on a national standardized biochemistry final exam compared to students without these interventions,” said Miller. “The results from the study will help shape future courses and positively impact student learning.”
EXCEPTIONAL EXPERIENTIAL LEARNING
Faculty and staff provide students with a plethora of opportunities to put classroom concepts into real-world practice. These experiences help students learn to collaborate with people from all walks of life, while also learning to embrace failure as an opportunity to grow. Here are just a few examples:
DISCOVERING STARS
BEACON LAB
STUDY ABROAD
In the introductory astronomy course, HPU students of the Wanek School of Natural Sciences learn how to observe with the robotic Skynet telescopes, which are located around the world, and carry out observation projects. HPU students then team up with local high school science teachers to train them and their students on the Skynet system. This allows teachers in the High Point community to carry out their own observation and astrophotography projects.
The BEACON Lab stands for biometric evaluation, analytics, cognitive observation and neuromarketing. The lab is a collaborative effort between the Earl N. Phillips School of Business and the Nido R. Qubein School of Communication.
HPU offers 57 innovative study abroad programs, ranging from full-semester programs where students study at other universities around the world, to short-term “Maymester” programs where students spend one month in another country with their peers and a faculty guide.
Students work with biosensors to measure brain activity, heart rate, eye tracking patterns and more while consumers look at images on a screen.
STRAIGHT FROM THE STUDENT: How developing a growth mindset benefits HPU students’ future careers.
I’d say something like, ‘I’m not good at this!’ and my professor would stop me and say, ‘Wait. Have a growth mindset. You’re a good student.’ Hearing that instilled confidence in me.
— Rebecca Ulrich, ‘18
Chemistry Ph.D. Candidate at the University of Illinois
TEMPERAMENT | 45
EXPERIENCE RULES Approximately 25% of every class at HPU is experiential in nature, from state-of-the-art labs and service-learning opportunities to the chance to connect with industry leaders. That’s because HPU knows that in order to master classroom concepts, students must apply them to real-world context. These pages provide a glimpse of just a few of the ways students connect with employers and gain real-world experience as part of their HPU journey.
Experience is a hard teacher because she gives the test first, the lesson afterward.”
- Vernon Law, Former MLB Player
Top Professionals Recruit HPU Students Students regularly meet and network with employers on campus. As one example, the HPU Sales Career Fair is held every spring and brings top sales companies to HPU. The three-day event empowers students to build lasting relationships with industry professionals and practice their interviewing skills. Additional campus-wide Career Expos and niche career fairs for specific majors also bring employers directly to campus.
Entrepreneurs Thrive at HPU HPU’s Annual Business Plan Competition gives students the chance to earn start-up funds by pitching their products and ideas to business leaders. The competition and HPU’s support for the entrepreneurial spirit also led students to even more opportunities. As a few examples: HPU student entrepreneurs have shared their journeys in building businesses on Netflix Co-Founder Marc Randolph’s “That Will Never Work” podcast, and they were invited to participate in the Global Entrepreneurship Initiative in New York City. 46 | HIGH POINT UNIVERSITY
LOBBYING LAWMAKERS As part of the political communications program, HPU students research public opinion and legislative issues throughout the semester. They then identify lawmakers who would support or oppose their topics and travel to Raleigh or Washington, D.C., to meet these leaders and garner support for their chosen cause.
Practicing Patriotism The HPU family unites on Veterans Day to hold an annual celebration that honors more than 1,500 men and women who served, as well as their family members. The HPU Veterans Day Celebration is made possible by HPU student, faculty and staff volunteers who spend their day greeting, assisting and celebrating these veterans, who are also treated to a complimentary breakfast and a program filled with patriotic music, a speaker and a special salute.
Game-Changing Access HPU is recognized by The Princeton Review’s Top 50 Undergraduate Game Design Programs in the country, in part, because it provides students with a state-of-the-art game design lab, esports area and design/makerspace. Students build games they submit to and present at national conferences, including the Annual East Coast Gaming Conference, the largest conference for game developers on the East Coast.
TEMPERAMENT | 47
POWERING THE
TECH
STEFANIE VORLEITER, ‘15 Lenovo Sr. Global Account Manager
TITANS HIGH POINT UNIVERSITY GRADUATES WORK AT THE WORLD’S LEADING COMPANIES. THEIR PASSIONATE PURSUITS REFLECT HPU’S PROMISE: When we enroll a student, we commit to their success. Here’s a sample of graduates who are contributing to industries and technologies that impact your world.
Apple
Computer
EMILY KROL, ‘17 Logitech Esports and Influencer Marketing Manager 48 | HIGH POINT UNIVERSITY
ALEX PALMER, ‘13 Apple Software Engineering Manager
KATIE MANNING, ‘15 Meta Recruiting Lead
Apple
Computer
ELLEN DIDDEN, ‘14 Apple Contract Producer
JAMES JADOTTE, ‘13 Google Program Manager, Corporate Engineering
CAROLINE TUCKER, ‘17 Amazon Senior Program Manager, On Road Hiring
SAM MYCROFT, ‘21 SpaceX Satellite Software Engineer
ALON PARKER, ‘22 Amazon Web Services Startups Associate Account Executive
MICHAELA MUCHA, ‘18 Disney+ Design Manager
TYLER YUSKO, ‘13, ‘14 BeReal US Talent Lead
TEMPERAMENT | 49
HOW TO LAND THAT JOB: An HPU+ series highlighting HPU’s intense focus on life skills, helpful career tips and campus resources that will prepare you to enter the workforce with the characteristics employers want.
HPU+ You can watch the full “How to Land That Job” series on HPU’s streaming service, HPU+. www.hpuplus.com
The entire HPU family celebrates the fact that 99% of HPU graduates launch their careers or continue their education within 180 days of graduation. But, do you know all the resources HPU provides to get students there? Get an inside look at how HPU has outperformed the national outcomes placement rate by an average of 12% over the last six years.
A sneak peek of the “How to Land That Job” series can be found at: www.highpoint.edu/careerinternships/quick-tips