Hill Street News - Edition 55

FALL/WINTER 2018 | EDITION 55

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COVERING

GROUND HOW HARVARD’S FOOTPRINT IN ALBERTA JUST GOT A WHOLE LOT BIGGER. Pg. 4

A L SO I N S I D E: KEEPER OF THE KEYS:

GETTING TO KNOW:

PROPERTY FEATURE:

Ryan Knutson Spotlight Pg.6

Harvard Western Insurance Pg.8

Shoppes on Hamilton Pg.10

1 IMPRESSIONS

FIRST

“CIRCLE OF LIFE” A recent aerial photograph of Grasslands and Harbour Landing (South Regina) tells an incredible story of the rate of real estate growth over the last decade. Less than a decade ago, this site was nothing more than vast farmland. And now, Grasslands is nearly fully developed with over 70 retailers and is surrounded by nearly 14,000 residents.

As one project comes to a close, another comes to life as you can see the early beginnings of Westerra - Harvard’s latest mixed-use residential community - take shape in the backdrop of the photo.

COVERING

GROUND

HARVARD GOES BORDER TO BORDER WITH A NEW PARTNERSHIP IN ALBERTA

At The Hill Companies, one of the things we are most proud of is that we are constantly exploring new business areas and willing to adapt our current business units to meet new demand. It’s a simple fact that you don’t become a 115-year old company without leaving your comfort zone and having the courage to blaze a new trail when the time calls for it. What if Apple had stuck to creating PC’s? Or if Amazon was happy with just being an online book store? Without their vision and courage to shake things up and try something new, we may have never heard of ITunes or Amazon Prime.

These companies had the vision to remain leaders in their industries and, much like Harvard Property Management has done with their exciting new partnership with ATCO, the vision to take their business to a new level.

For the last decade, Harvard Property Management’s Alberta division has quietly made a name for itself as one of the leaders in third-party property management, handling operational duties for a wide range of retail and office properties in Alberta’s larger centers (Calgary, Edmonton, Red Deer, etc). While the business was undoubtedly successful, a new path for HPMI in Alberta was forged when Harvard’s leadership identified an incredible growth opportunity in the form of a new partnership with ATCO managing their facilities all across Alberta. If you aren’t familiar with ATCO, they are a large Canadian company that specializes in Structures & Logistics, Electricity, Pipelines & Liquids, and Retail Energy (But you may know them best from seeing their site trailers around construction work sites). After preparing and submitting a formal proposal to ATCO, Harvard was ultimately selected as the successful bidder in February 2017, essentially igniting a new path for Harvard in Alberta and the birth of ATCO Facility Management, or AFM for short.

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With this new partnership, Harvard has taken on the responsibility of managing all of ATCO’s various office facilities across Alberta – a portfolio of over 130 properties comprising nearly two million square feet. “The ATCO portfolio is a diverse collection of properties, ranging from small-town agency offices, all the way up to large commercial offices” said David Jones, now General Manager of ATCO Facility Management. “Many of them also come with other amenities such as material storage areas, warehouses, and workshops for example, so it’s something a little out of our comfort zone but we are looking forward to the challenge.” The other wildcard of the new partnership is geography. Unlike previous properties that were mainly located in large urban centers like Calgary and Edmonton, the ATCO portfolio of properties is peppered all across the province, adding another level of complexity to the logistics and staffing functions of the business. “Another new challenge we’ve tackled is how to coordinate enough people and time to ensure these properties receive the care they deserve,” comments David. “At this point, we have operations staff who will work out a larger center, but dedicate a large part of their week to travelling to remote facility centers with a leased company vehicle.”

Speaking of people, one of the most exciting aspects of this new partnership is the addition of a new group to our Harvard family.

In total, 41 operations staff have been brought into the fold and will join the current staff of HPMI to round out the new Facility Management team. “Its been a whirlwind couple of months, but we are very thankful to have such a great team to help get this off the ground,” said David, when asked what the process has been like assembling the team. “We still have a few positions left to fill, but with the new folks and the knowledgeable staff we already had we are in great shape for the future. I’d also like to give special mention to Ken Haddock and Kevin Robinson on their tireless work over the last year.”

If you’re wondering what “facility management” entails and how it is different from regular property management, there are quite a few differences. The new Facility Management team is broken down into four primary areas that are complemented by Accounting, Purchasing, and Facility Planning personnel. The first is Facility Maintenance, which is pretty straight forward and involves the upkeep and repair of all things related to the facility structure and the site. Some examples of these items are foundation, roof, plumbing, HVAC units, power/lighting/fire alarms, waste management, elevators, loading dock equipment, fencing, and parking fields, just to name a few.

The second function of the Facility Services division is Tenant Services. This area deals with the day-to-day functionality of the property and ensuring all aspects of the tenants’ workplace is working properly. This includes everything commonly found in Property Management (tenant and maintenance requests) but also adds extra services like ordering office supplies and stocking the kitchen with things like cutlery/coffee/etc, as well as being responsible for the A/V technology within the conference rooms. Lastly, Harvard has set up Capital Construction and Facility Planning teams that will work with each facility on conceptual design, space planning, tenant improvement projects, and environment programs aimed at maximizing the effectiveness of each facility.

It’s now been ten months since Harvard has officially assumed the management of the ATCO portfolio, and while it’s certainly been a hectic time pulling it all together, David and his team are settling in nicely. “We’ve come so far since taking over these properties on July 1st, and it’s just such a credit to the people and process we have here at Harvard. Early reports from the folks with ATCO have been incredibly positive and it’s great to know things are only going to get better as we better understand the roles and our properties moving forward.”

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It’s been a whirlwind couple of months, but we are very thankful to have such a great team to help get this off the ground.

David Jones, General Manager AFM

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KEYS T HE K E E P E R OF TH E

RYA N

K N UTSO N

EM PL OYEE

SPOTLIGH T

The Eye in the Sky…the Keeper of the Keys…the Guardian of the Gates…AKA Ryan Knutson. Alright, maybe I just made all of those names up, but they still give a pretty accurate description of what our Technical Support Administrator —Ryan Knutson— does for us here at Harvard. Read on to find out all about the inner workings of Ryan, and what lead him to where he is now.

Originally from Saskatoon, Ryan began his life in the Queen City when he made the move to attend the University of Regina for a Sport Management program. In between school years he would still head back to Saskatoon for the summers, however, eventually decided to stay in Regina in 1997. After two years spent at the University of Regina, Ryan says he realized that the “university life wasn’t exactly for me, but the university life was, and after the first two years I felt like I was just wasting my time, so I decided to start working instead”.

Now, this wasn’t Ryan’s first foray into the workforce, as his first job was a common staple of many peoples childhood, delivering papers. Interestingly enough, Ryan also worked in a slaughterhouse for a summer job, which he admits was actually “pretty awesome, because the whole process was just so interesting”. The one job that eventually started Ryan on to his career path here at Harvard, however was not that job at the slaughterhouse (surprising, I know), it was when he started working a security position for our iconic Hill Centre II downtown tower.

From that position Ryan transitioned into a role as Call Centre Representative in 2001. Responsible for an-

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swering service calls, interfacing with tenants, and dispatching Building Operators, Ryan immediately gained an in-depth understanding of how our building and property management operations ticked. It was from that position that Ryan moved into his current role, Technical Support Administrator. Now, when asked what a typical day might look like for him, Ryan says that his days are anything but typical.

“I always come in planning to do one thing, then something else will come up, maybe I’ll have to find some security footage, train someone on something, deal with a security issue, really it’s a mixture of a lot of things. That’s my favourite part about the job. I never have the same day twice…funny enough it’s also probably the worst part about the job sometimes, but overall I love it”. Whether he is busy managing the security systems for Regina downtown, overseeing the Workspeed software (which is Harvard’s Computerized Maintenance Management System), helping out with the Call Centre, or managing the access keys and security clearances for all the Building Operators, Ryan is constantly on the move and adapting to an ever dynamic working environment.

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Over the years Ryan has been a key member on many of Harvard’s larger projects, however, a few in particular stick out in his mind. One of those being when Harvard made the big switch between the old security system and the new one, roughly 10 years ago. With the old system breaking down, there wasn’t much of a choice to switch over to a newer system, which made the process interesting since “we essentially just patched everything for a few months until the - Ryan Knutson new system was in place”. Most recently, Ryan has been an integral member of the organizations switch to the new Workspeed software. Working alongside Michelle LeBlanc and our many tenants, Ryan has been working to make sure that our tenants are going to see what they want to see, and that our team is going to get everything out of it that they need.

That’s my favourite part of my job. I never have the same day twice.

Outside of the office walls, Ryan likes to put his sports background to good use, and has been coaching football here in Regina for the past 16 years. The past 11 of those years have been at Winston Knoll Collegiate, coaching the offensive line for the high school program. Between the end of August to (he always says he hopes) the end of November, football pretty much takes up all his time. Naturally, with such a heavy volunteer commitment, it’s no surprise that by the time the football season draws to a close, Ryan is ready for a bit of rest and relaxation. That is why every year for the past seven years now, Ryan has taken a bit of time to head down to the relaxing tropical paradise of Cabo, Mexico to enjoy the hot sun, white sand beaches, and a slower pace than he is used to back home.

Now, it wouldn’t be a true interview if we never asked Ryan the classic question…”Where do you see yourself in 5 years?” After a few thoughtful, introspective seconds he told us that “you know, I’m not much of a planner. I just always know things are going to change, so I’ve learned to just let it go and see what happens”. This attitude and approach to life has not only served Ryan very well in his personal life, but also through his career with Harvard, as he notes that a key to being successful in his line of work has been “being open to change and being adaptable…

Things are constantly changing and evolving in our company, and in the industry as a whole, you always have to be ready and open to change and grow alongside it”.

SHRINK YOUR INK

FERLIN RANDS & STEPHEN SAFINUK

Always be careful when clicking on attachments or links in email. If it’s unexpected or suspicious for any reason, don’t click on it. Double check the URL of the website the link takes you to: bad actors will often take advantage of spelling mistakes to direct you to a harmful domain. If you hover your mouse over a link in Outlook, the URL it will take you to will appear in the bottom left corner of the Outlook window.

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GETTING TO KNOW AN IN DEPTH Q & A SESSION WITH ALYSE STAUCH, FINANCIAL SERVICES ADVISOR WITH HARVARD WESTERN

What is Harvard Western Insurance?

Harvard Western Insurance is an insurance brokerage.

We offer a full range of products ranging from home and auto, to business and family needs, we basically take care of all our customers’ insurance needs!

What do you do with Harvard Western Insurance?

There are always things going on within the company, there are always fun little competitions and games going on that really keep people active and moving around.

There is also a lot of opportunities for educational growth and volunteering as well, which is great.

What would you say the most overlooked insurance product is for the average consumer?

In your opinion, what differentiates Harvard Western Insurance from other competitors?

Well, I’d say most people know about life insurance… but it’s probably the living benefits which is more so critical illness and disability insurance. A lot of people have disability through work which is really great, because it’s there to protect your income in the event of a disabling injury. The critical illness, however, is one that not many group plans cover…some do, but a lot of companies don’t have it included. Essentially it’s insurance that can cover you for up to 25 major illnesses, such as: Cancer, Multiple Sclerosis, and Heart Disease or Stroke. A lot of people know someone who has been impacted by one of those diseases, so those unfortunate situations are very relatable for people, it’s just not the first thing that comes to mind when someone thinks of insurance.

I think it all goes back to how we can truly meet all of our clients insurance needs, and cover them no matter what type of product they are looking for (Home, farm, business, etc.). We truly are a one-stop-shop. Another big bonus of doing business with us is that we strictly have our five locations around Saskatchewan. That gives our clients the benefit of being able to grow a real relationship with us because we are a local company, while still experiencing the convenience of having multiple locations for them to visit.

What’s your favourite part about working at Harvard Western Insurance?

When people come in we always do a full needs analysis for them. This way we can make sure they know about all these types of products, and how each one can help them.

How important would you say life insurance is?

Very, I think. Especially if you value your families wellbeing, and more specifically their financial wellbeing. If something was to happen to you, life

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What is something people typically don’t know about life insurance?

I think a lot of people don’t realize there are so many options with life insurance. I think a lot of people expect that they will just come in and sit down, then I will tell them what they’re getting and they have to pay for that.

We really just sit down together and have a conversation to understand how we are able to work within their budget to make sure their needs are covered. Another thing is that I think a lot of clients don’t realize is what the difference is between bank coverage and individual coverage (which is what we offer). They don’t realize when they go in to a bank and get a mortgage or line of credit or vehicle loan, that they have other options outside of the bank to cover those loans…and they might even be better options to be honest.

I’m a Financial Services Advisor, more specifically, I’m responsible for helping clients with individual, life, disability, critical illness, and long-term care insurance and also long-term health products.

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insurance can play a big role in protecting your family.

Now, it’s going to vary for each individuals in how much they need to be insured for, but at the end of the day I think everyone has a need for it.

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What would you recommend to someone who wants to know more about their life insurance?

Set up a meeting…that’s the biggest thing. Even if you already have insurance, bring it in and we can do a review and make sure you understand what you’re covered for.

We really just want to help the customers make sure they’re properly covered, because as their lives change and evolve, so should their insurance coverage. It could be getting married, buying a home, or having kids, really any major life event can change your insurance needs, so I think it’s really important to just make sure you are setting up those meetings.

HARVARD WESTERN INSURANCE’S NEWEST DEPARTMENT: THE CENTRAL PROCESSING UNIT

Over the past year, Harvard Western Insurance has been working hard to improve operational efficiency and client satisfaction through the implementation of a Central Processing Unit (CPU). The unit, made up of four insurance advisors and located in our Quance Street location, is now processing all of the paperwork for our four city branches.

In preparation for the implementation of the CPU, HWI consulted with other brokerages to determine what policies and procedures would work best for us. For the better part of 2017, the team met to outline what the unit should look like and how it would best meet our needs. The goal of the CPU is to standardize workflows and improve efficiency while freeing up time for our Insurance Advisors; with paperwork off their desks, they have more time to proactively assist their clients. The staff was selected for the unit through a combination of interviews and personality profiles, and the CPU members underwent two full days of procedural training to ready them for the unit’s start on Nov 1. The first month of the CPU has been a great success, with the unit exceeding our service standards. We look forward to the great potential for opportunity within the unit in the next year and beyond.

GET SOCIAL WITH HARVARD WESTERN INSURANCE! Meet Michelle Anderson, HWI’s new social media coordinator!

Michelle has been with HWI since 2013 in a variety of roles and her extensive experience with motor vehicle and insurance products has prepared her to create meaningful content for our Facebook, Instagram, and Twitter accounts. Over the past several months, Michelle has been hard at work learning from local social media personalities Justin Reves and Greg Moore of Pidgeon Social, and has been creating fun and informative content for our valued customers. Her primary goal is to help our customers engage with their insurance products and advisors. To date, Michelle has created some great educational videos that help to demystify insurance and provide tips and tricks to prevent claims and protect what you love most.

Check out all of Michelle’s great content on Facebook, Twitter, and Instagram at @harvardwestern, or visit our website at www.harvardwestern.com for some helpful resources.

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P RO P E RT Y F E AT U R E Have you noticed a different look and feel of Hamilton Street in Downtown Regina?

In 2017, Harvard Developments unveiled Shoppes on Hamilton, a redevelopment project including a variety of upscale boutiques nestled amongst the various restaurants, coffee shops and offices in downtown Regina. Located on the 1800 block of Hamilton Street, Shoppes on Hamilton features a main-floor shopping destination that offers nearly 10,000 sq.ft. of retail space, home to various fashion and lifestyle retailers. You will find luxury clothing, gowns, eyewear, footwear, makeup and beauty products from various retailors around the world. These stores feature bright, inviting and luxurious atmospheres that one wouldn’t normally expect in our small city.

Complementing the successful construction of Agriculture Place, the Shoppes on Hamilton is a direct result of Harvard’s long-term business plan to revitalize Regina’s downtown. Although most of us have always seen this area as the vibrant hub it is today, it was not always been presented as such. Harvard’s Leasing Manager, Aaron McDougall, recalls what the 1800 block of Hamilton looked like prior the redevelopment. “We have always had retail on this street, but the plain buildings and uneven sidewalks needed to be restructured in order to create a more dynamic experience.” Harvard brought an entire new streetscape to Hamilton Street, creating a significantly more attractive storefront, which ties everything together from Hill Centre Tower I around the corner to FCC Tower.

Aside from the visual appeal, one of the most exciting aspects of this new development are the tenants. With the desire to create a modern and chic environment, Harvard also wanted to cater to what was already there. “We certainly targeted fashion-focused tenants. With Colin O’Brian and NWL already situated in this area, we invited more fashion and beauty stores to expand from other cities into our spaces.”

This the one-stop shop destination has now become known

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SHOPPES O N H A M I L T O N

as the Shoppes on Hamilton Fashion and Beauty District with plenty of inventory for both men and women. Today, all spaces have been successfully leased, with Factory Optical being the last to open in Spring 2018. McDougall says that most tenants have been up and running for about six months and the feedback they have received from the community has been amazing.

Shoppes on Hamilton currently features the following retailers: • • • • • • • • •

Colin O’Brian Man’s Shoppe Queen V Fashion House Swank Shoe Lounge Sara Lindsay – The Makeup Store Smith & Best Male Room Two Fifty Two Boutique Eyes on Hamilton Factory Optical (Spring 2018) Green Spot Café

Through this redevelopment, Harvard has generated an exclusive environment for its tenants, as well as a unique shopping experience for the residents of Regina. “What we have created has brought a little pocket to Regina, which will not only appeal to the downtown professional market, but will also attract those visiting our city.” Since the Shoppes on Hamilton are located in the bustling area of downtown, McDougall believes the high volume traffic has increased tenant awareness, making the debut for each store even more successful.

So, who says you have to travel elsewhere to experience such luxury? Whether you live in Regina or plan to visit in the future, we highly encourage you to visit the Shoppes on Hamilton. Downtown Regina has so much to offer and Harvard could not be more proud of the success this project has brought our city.

D PAINTING HARVAR

Pink!

support our “Day of Pink” in ne who took part in ped raise hel We ve! iati init Thank you to everyo d Cross’ anti-bullying iative. of the Canadian Re this important init ds of awareness for loa and 00 over $1,2

HARVARD PROPERTY MANAGEMENT N ATA L I E W H E LPTON

We have made it through another year! 2017 certainly flew by. Now that the holidays have come and gone, we return to and welcome our usual routines. The New Year is a time we all want to begin on a good note. It is also a symbol of positivity and a time to wish each other a year that is filled with happiness, joys and loads of success.

an administrative support role. In November, Josh Gauthier was welcomed by the Regina Downtown Operations team. Josh has obtained his Fifth Class Power Engineering Certificate and is a graduate of the Saskatchewan Polytechnic BST program. He also brings several years of customer service experience to his role.

Chris Johnson obtained credentials that deserve special recognition. In October, he passed his final exam to obtain his CCIM® (Certified Commercial Investment Member) designation. CCIM® designees are recognized as leading experts in commercial investment real estate. The designation represents proven expertise in financial, market, and investment analysis, in addition to negotiation. Congratulations on your achievement Chris!

A member of our Regina team received an early Christmas gift. Congratulations to Jennifer Morton and her husband Ray on the long awaited arrival of Leila Debera Morton! The proud parents welcomed their 8lb 12 oz, 21 inch long bundle of joy on November 17.

Two Regina Property Management employees reached significant milestones in their length of service – Glenda Rokosh and Bob Cooke both celebrated their 10th anniversaries with HPMI in October. Congratulations and thank you for your contributions!

The Alberta ATCO Facility Management teams have continued to expand with an additional 21 employees joining us since our last update. Welcome to Harvard everyone! To date, this brings the total number of new positions to 41.

The addition of other new faces included in October, April Paterson who began her Administrative Assistant term position with the Saskatchewan Retail Team.

April brings with her many years of experience in

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Claudette Kol made the move from our Saskatchewan Retail Team after accepting the term position of Property Management Administrator for the Regina Downtown Office Team. She has transitioned into Jennifer Morton’s role for the duration of her maternity leave.

Redevelopment of the concourse level of 201 Portage in Winnipeg is now complete. In November, a VIP reception celebrated the opening of the new stateof-the-art 1,600 foot Conference Centre that is now available rent-free to tenants. In addition, an amazing new concept Food Court with over 2,000 square feet of seating and lounge area was also unveiled. The anchor restaurant, Mercatino Fresh Food Co. offers selections of the freshest local foods as well as providing catering services. Additional tenants will also ensure there are a variety of food choices to satisfy every taste. Thank you to our Winnipeg team for putting on a wonderful event!

In Regina, approximately 2,500 tenants of our downtown office towers celebrated the spirit of the season in our building lobbies over a three day period in mid-December. Everyone was treated to their choice of shortbread cookies, hot chocolate from Atlantis Coffee Company, apple cider from Good Earth and the gift of a Canada 150 silver bell Christmas tree ornament. Thank you to the PR Promo Team and HPMI staff who volunteered for all their hard work in the planning, set up and assistance during the events!

After a busy and activity filled December, the New Year began with the commencement of audit planning. The auditors are scheduled to arrive in the near future with the hope that audit season will be wrapped up by midMarch. In addition, the annual PAL planning and appraisal processes are in full swing.

As a result of our new contract for an office property in northwest Calgary, HPMI retained and welcomed the existing staff members associated with the property referred to as “Veteran’s Way” on January 1. The Property Manager, Oren Lamon has also taken on the existing ATCO portfolio of David Jones. Oren has spent the last seven years at Veteran’s Way and worked with a local developer. Ken Brohman and Alex Fu will remain in their roles of Building Operator and Maintenance Assistant, respectively. Ken, who has been at the property with Oren over the last seven years, will maintain approximately 160,000 square feet of office space and underground parking. Alex will continue to assist Ken with building operations. He has earned his Third Class Power Engineer’s Certificate and possesses extensive experience in plant and manufacturing facilities. He and Ken have worked together for five and one half years.

Terri Klyne was pleased to announce Saskatchewan’s Retail Team had undertaken the management of a new joint venture retail development known as Acre 21 on January 3. The retail site is located in southeast Regina consisting of 21 acres. Upon completion, it will house approximately 200,000 square feet of retail space. The property will be anchored by Save On Foods.

If the beginning of the New Year is any indication, 2018 is shaping up to be a very busy and exciting year for HPMI!

AL SCHAMBER RETIREMENT

“Al really has been a fantastic addition to our Alberta team and a great ambassador for Harvard in Central Alberta. Right from the start you could see that he was a great fit for his role and that he was the right person for our team: he was very customer service focused, conscientious, very analytical and hard working. He always gave it 120%. He inherited an older building full of challenges, Centre 5010 in Red Deer, and over his tenure with Harvard he upgraded many of the building systems, facilitated many common area improvements and changed the operations to the point where he had everything just “humming”. Al treated the building as if it was his own home and it showed each time our management team came to visit Red Deer. Al, thank you for sharing your talents with us - it was an honour to serve alongside with you and I’m proud to have had you as part of our team in Alberta. Wishing you many happy retirement years ahead. Enjoy the grandkids and the slower pace of life.”

Best wishes!

- Tony Prsa Vice President Alberta Operations Harvard Property Management

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CORPORATE SERVICES L AU R E T TA B EL I VE AU

Congratulations to James Nixon on passing The Common Final Exam (CFE).

Congratulations to Kim Aldous on her 10th anniversary with Harvard Developments and Lauretta Beliveau on her five year anniversary.

Here are some RRSPs & TFSAs information to consider……….With the turn of the calendar to 2018, the preparation and filing of your 2017 personal tax return will soon be approaching. One popular method to reduce your tax liability (and save for your retirement) is to make an additional contribution to your registered retirement savings plan (RRSP).

The deadline to make an RRSP contribution and deduct it on your 2017 tax return was March 1, 2018. The amount that you are able to contribute for 2017 (your “contribution limit”) is reported on the Notice of Assessment you received from Canada Revenue Agency after filing your 2016 personal tax return. This amount, less any RRSP contributions you have already made in 2017 (including those made in 2017 directly to the Harvard Group RRSP through payroll deduction), is the additional amount that can be contributed.

If you have already contributed the maximum amount to your RRSP or are looking for another tax-efficient way to accumulate savings, you might consider investing in a tax-free savings account (TFSA). Unlike an RRSP, a contribution to a TFSA is not deductible in computing

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your income subject to tax (nor taxable when withdrawn from the plan). However, any income earned within the TFSA is not subject to tax, either at the time it is earned or when it is withdrawn from the TFSA. As a result, it is an effective way to accumulate savings without incurring tax. Note that although the name implies that amounts contributed are held in a savings accounts, a TFSA can invest in a variety of investments, including GICs, term deposits, mutual funds, bonds, and shares of publicly traded companies. There are annual limits on the amount that can be contributed to a TFSA. Any unused amount not contributed in a year carries forward to subsequent years. With the TFSA limit set at $5,500 for 2017 and 2018, the total room available in 2018 for someone who has never contributed and has been eligible for the TFSA since its introduction in 2009 is $57,500.

Your RRSP contribution limit and your TFSA contribution room can also be seen through Canada Revenue Agency’s My Account e-services (https://www. canada.ca/en/revenue-agency/services/e-services/eservices-individuals/account-individuals.html) or you can phone Canada Revenue Agency at 1-800-959-8281 to get the balances.

Best wishes from everyone with corporate accounting!

HILL STREET

Crossword 1

Name:

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Created with TheTeac hers Co rner.net Cro s s wo rd Puz z le Generato r

Across 1. This retailer o pened their first Saskatchewan lo catio n in Grasslands o n February 16 4 . Last Name o f Harvard Western's new so cial media co o rdinato r 9 . This tenant is slated to o pen in Sho ppes o n Hamilto n in Spring 20 18 12. Cadence at Gateway is being develo ped in this Arizo na city 13. Ryan Knutso n's ho meto wn 14 . This Western Surety emplo yee (Last Name) celebrated 10 years o f service this year

Down 2. This HPMI guru o btained his CCIM designatio n in Octo ber 3. Harvard staff were decked o ut in this co lo r o n February 28 th fo r anti-bullying awareness 5 . Name o f new o ffice pro perty under HPMI management in Calgary 6 . Ancho r restaurant in 20 1 Po rtage's new Fo o d Co urt 7 . This HBI spo nso red event has helped raise nearly five millio n do llars fo r the new children's ho spital in Saskatchewan 8. This agriculture bro adcasting legend recently celebrated 35 years with Harvard 10 . Musical act that perfo rmed as part o f 9 6 .3 CRUZ FM's 'Cameco Cares Co ncert Series' 11. Last name o f Mayo r who tweeted his suppo rt & thanks to Ho t 10 7FM

Be the first to successfully complete the crossword and submit to mgeiger@harvard.ca to win a Harvard Prize Pack!

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HARVARD INVESTMENTS CH R I S CACH E RI S

CADENCE AT GATEWAY BREAKS GROUND - CONSTRUCTION AHEAD OF SCHEDULE In May 2017, Harvard Investments broke ground on Cadence at Gateway, the master planned community in Mesa, Arizona. Construction progress remains ahead of schedule and infrastructure is quickly going into place with site preparation for the 12,000 square foot community center underway. Construction of homebuilder models also remain on track in order for homebuilders to begin sales by late 2018 or early 2019. David Weekley Homes, a wellrespected National builder, recently signed on as the fifth builder in Phase One of the development. Weekley joins Lennar, Pulte, CalAtlantic and Gehan Homes.

Construction highlights include: •

Completing sewer line and storm drainage infrastructure for Phase One

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Completing the main entry on Ellsworth Road

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Installation of the Cadence monument tower and signage

Public interest continues to grow as evident through social media. With five high-quality builders, nine neighborhoods, quality amenities and resident-only parks, consumers are starting to spread the word about this one-of-a-kind community in Mesa. Families appreciate that Cadence will provide home choices of at least 21 models and over 33 floor plans. More than 526 homes will be available for purchase opening day, surrounded by the completed amenities that make Cadence so unique.

From day one, residents will be able to enjoy all amenities of The Square, which includes a resident-only clubhouse, fitness center, sports courts and fields, tennis, bocce ball, lap pools, resort-style slides and swimming pools, Stir Café, and a dog park. There will be parks throughout the community located no more than 300 feet from each neighborhood.

Find more on Cadence at Gateway at http://cadenceaz.com.

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CONGRATULATIONS TO ALL OUR EMPLOYEES CELEBRATING CAREER ANNIVERSARIES WITH HARVARD/WESTERN SURETY!

BELIVEAU

FLOREK

FROSTAD

JESSOP

5

5

5

5

LAURETTA BELIVEAU

SHAUNA FLOREK

DAVID FROSTAD

KATIE JESSOP

HDI REGINA

HDI REGINA

HDI REGINA

HPMI REGINA

JIMENEZ

KLYNE

LOCKHART

MORTON

5

5

5

5

HUGO JIMENEZ

TERRI KLYNE

ANGELA LOCKHART

JENNIFER MORTON

HPMI EDMONTON

HPMI REGINA

HPMI REGINA

HPMI REGINA

ROBINSON

SCHLOSSER

SENNETTE

SKANES

5

5

5

5

KEVIN ROBINSON

DAWN SCHLOSSER

KRIS SENNETTE

MARK SKANES

HPMI EDMONTON

HPMI REGINA

HPMI CALGARY

WSC TORONTO

ALDOUS

COOKE

COSTLEY

JEDLIC

10

10

10

10

KIM ALDOUS

BOB COOKE

CAMERON COSTLEY

CHAD JEDLIC

HDI REGINA

HPMI REGINA

HDI CALGARY

HDI REGINA

MCDOUGALL

NATHANAIL

ROKOSH

SOOR

10

10

10

10

AARON MCDOUGALL

SOPHIE NATHANAIL

GLENDA ROKOSH

RANDY SOOR

HDI REGINA

HDI REGINA

HPMI REGINA

HPMI REGINA

WEIR

HILL BLAISDELL

MCLEOD

ENNS

10

20

20

25

MAGGIE WEIR

ROSANNE HILL BLAISDELL

JAMES MCLEOD

STEVE N. ENNS

WSC ATLANTIC

HDI REGINA

HPMI REGINA

HPMI REGINA

PELLERIN

DONALD

25

30

CRYSTAL PELLERIN

SCOTT DONALD

HDI REGINA

WSC REGINA

ED I TI ON 5 5 - THE HI LL S TRE E T NE W S |

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DEVELOPMENT UPDATE CAM CO S TLE Y , DA N WOYCH U K , N I CO L E T E M PLE TON , G A I L AU RI T I

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CIBC Commercial Bank has renewed its lease in Conexus Plaza on the 5th floor for another 7 years and 1 month

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The Ministry of Central Services, PEBA, has taken vacancies on the 11th and 12th floor

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Jugo Juice is now open in the lobby of Hill Centre Tower I in Regina.

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Factory Optical has secured a lease within the Shoppes on Hamilton (Regina) & will begin interior work on their new space with an expected opening this spring.

• We had our VIP event in the new Concourse and Conference Facility on November 22, 2017. It was very well attended with just over 90 VIP’s from the Building, as well as Senior Management from Harvard, including Paul Hill, Rosanne Hill Blaisdell, Tina Svedahl and Angela Lockhart.

• We are very excited to welcome Mercatino Fresh who was the first food marche tenant to open for business December 4, 2017 to rave reviews!

• Other food court tenants to open will be Bon Sushi, Carbone Coal Fired Pizza and INS Market.

• The Asper Foundation has expanded from the 15th floor to the 28th floor. They officially opened their new offices November 1, 2017 • Regus renewed on the entire 18th floor for a 10 year term • Canada ICI is relocating to the 19th floor on a new 10 year term lease • Industrial Alliance relocated to new space on the 9th floor for a 5 year term • Travellers renewed on the 10th floor for a 5 year term • Geomax renewed on the 10th floor for a 3 year term • Visamax signed a new lease for 5 years on the 10th floor • Telus offices renewed for 2 years on the 8th floor • Fresh Traffic renewed for 1 year on the main floor

CURRENTS OF WINDERMERE Edmonton, Alberta

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• Structube opened February 16th and Gong Cha will open in March.

• Thai Express is also now open, and Chopped Leaf is aiming for a April opening.

• Several new retailers will be joining Grasslands in the fall of 2018 with announcements pending Several new retailers will be joining Grasslands in the fall of 2018 with announcements pending.

• Joining the Landmark theatre and Costco will be a number of retailers. McDonalds and Dairy Queen are the first tenants to be announced. Stay tuned for more announcements this Spring.

Spring is here, and the community of Westerra has never been greener! Regina’s newest community is proud to have grown to over 515 residents, with many new builds and residences on tap for the Spring/Summer season. Westerra’s trusted builder group has now surpassed over 120 homes, and “Westerra Fields” , an appartment community by Broadstreet Properties, has also had amazing success and have over 150 appartments leased. Our development team has also completed work on two stunning parks that are sure to be a major hit with residents once the snow melts! On the retail side of things with “Horizons”, the anticipated opening for the Co-Op Gas Bar is slated for mid-April and the car wash expected for mid-June.

Next up on the schedule for Westerra is the Annual Spring Home Show in Regina from March 22-25th. If you plan on checking out the show, stop by booth 435 and say hello!

• Manitoba Liquor has leased 9,000 square feet for a new liquor store featuring specialty wines and other products. Construction to start this Spring.

• McDonalds opened in November.

• IHOP opened in early October and is enjoying very strong sales.

• Good Earth Coffee House is open.

• Self Aesthetic (Laser Clinic) is open.

• TheTux Beer store and the Hilton Hotel are both now open.

• Building 12 is now fully leased to Chosabi Japanese Restaurant, LaSalle Insurance, TheraVape, Dobromarket specialty foods, and Popeye’s Louisiana Kitchen.

• Seasons Medical Clinic has increased its size from 3,000 square feet to 4,100 sf to allow for xray facilities.

• New retailers signed include Knight Archer Insurance and Dominos Pizza. In addition, Acre 21 will be the site of new local Asian themed lounge concept, which will include a small outdoor patio. Watch for Boston Pizza to begin construction this Spring! The Dairy Queen building is complete and Dairy Queen is fixturing inside.

Watch for a May opening.

• Acre 21 Dental Centre is confirmed for a new clinic.

• Co-op Gas Bar is almost ready to open.

ED I TI ON 5 5 - THE HI LL S TRE E T NE W S |

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HARVARD BROADCASTING MESSAGE FROM CAM CAM COWIE

“OK Google … What’s the next big disruption for Radio?”.....“Here’s what I found … Smart Speakers won’t be a disruption, they’ll be a huge opportunity for Radio!”

Amazon’s Echo and Google’s Home offer a robust opportunity for radio to regain ground in the home. The rapid adoption of smart speakers and voice assistants means consumers will no longer be constrained by mechanical inputs or icons on screens. Whatever audio content they want will be a spoken phrase away.

Industry experts forecast 75% of households will have a smart speaker by 2020 and that smart speakers will have grown from zero to 75% household penetration in just 5-6 years. It took eight years for smartphones to reach that level of adoption and social media still isn’t to that level after 13 years.

The emergence of voice assistants and smart speakers is driving new consumer habits that are changing how audio content is accessed and consumed. This potentially represents a big opportunity for broadcast radio and a renaissance for audio.

The voice assistant access to audio may be one of the most important technology shift for radio since the industry’s early days.

Smart speakers are becoming a device that is used in multiple rooms in the house—just as radio once was. The family room is its primary destination, at 52%, followed by the kitchen at 24% and master bedroom at 12%. The current research also shows that 5% of owners have a device in a second bedroom and 7% in other rooms. Playing music remains at the forefront with smartspeaker users, 68% of smartspeaker owners reported listening to music on the devices regularly.

Digging deeper, 38% use their Alexa or Google Home for listening to AM/FM radio, 32% for AM/FM news talk, and 22% for AM/FM sports radio.

Not only are people already using smartspeakers for radio, there is significant room to grow and capture more of the music listening time. A big part of the opportunity for radio is consumers are in the process of establishing new listening habits.

While mobile devices started chasing radios out of kitchens and living rooms after the 2007 introduction of the iPhone, the smart speaker has started to reverse that trend by putting an internet-connected speaker with direct access to radio streams back into the home.

Listeners will simply ask their voice assistant to play what they want. That may be owned music, a streaming service or radio. However, radio will be on an equal footing and always just a couple of words away. This enables radio’s personality, talent and local branding to once again assert its listener relationship advantage to maintain and even grow its share of ear!

“OK Google … Play X929.”

CONGRATULATIONS TO ALL BROADCASTING EMPLOYEES CELEBRATING CAREER ANNIVERSARIES WITH HARVARD!

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AMANDA KNIPPSHILD HBI CALGARY

5 5

EMILY DAVISON HBI CALGARY

FRASER MANNING HBI CALGARY

5 5

STEVEN BIGG HBI CALGARY

5

DJ TYCO HBI EDMONTON

GRANT JOHNSON HBI EDMONTON

JAKE HAMMELL HBI EDMONTON

5 5

DARREN OLLINGER HBI CALGARY

10

GARY BRASIL HBI CALGARY

10

LANDON VANEVERDINK HBI REGINA

15

COLIN LAIRD HBI YORKTON

15

DANNY ISMOND HBI YORKTON

15

MICHAEL BALL HBI REGINA

RYDER HBI EDMONTON

DESIRAE GRODAES HBI RED DEER

ERIC TIESSEN HBI RED DEER

MIKE ALAN HBI RED DEER

ZAP DAVIDS HBI RED DEER

ANGELA PROKOP HBI REGINA

HELENE KOLADA HBI CALGARY

BARNEY SHYNKARUK HBI REGINA

BRAD BAZIN HBI YORKTON

5

DIANN HEINITZ HBI REGINA

5

NEVAN CHAMNEY HBI REGINA

5

JORDAN REIN HBI RED DEER

5

5

DENISE DICK HBI REGINA

5 5 5

ANDY ROSS HBI SASKATOON

5

5

STACIE COOPER HBI SASKATOON

5

BENNY WALCHUK HBI YORKTON

5

EVAN MONTGOMERY HBI YORKTON

5 5

10

CHAD BOBRYK HBI REGINA

10

10

TONYA KARPINSKI HBI YORKTON

10

25

JIM SMALLEY HBI REGINA

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20 ED I TI ON 5 5 - THE HI LL S TRE E T NE W S |

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100.7 CRUZ FM & KRAZE 101.3 - RED DEER, AB

KATIE EMMETT

This fall, 100.7 CRUZ FM debuted an exciting new contest with “CRUZ TO VEGAS” – where we sent two lucky listeners to see some amazing acts!

Our first trip was awarded at the end of September, when we sent Noelle Johnston to Las Vegas to see Billy Idol at the iconic House of Blues. Next, Ron Seifried and his wife Donna took in the legendary Guns N’ Roses at T-Mobile Arena on November 17th!

Over on KRAZE 101-3, we saw the return of “WHAT’S SHAKIN’?!”

– sponsored by Tommy Gun’s Original Barbershop. Three times a day, listeners would tune in to hear what item we’re shaking in our Martini shaker, then call in to guess ‘What’s Shakin’. Guess correctly – and they win! Get it wrong, and we add another $101 to the pot. This fall, we handed out over $10,000 to some very lucky winners!

100.7 CRUZ FM also introduced a new initiative this winter by popping up all over Red Deer doing good deeds for the community and rewarding our awesome listeners. Our first stop was to some of our amazing First Responders at Red Deer’s newest fire Ssations! Music Director Cam Webb, Promo Katie & Promo Aaron stopped by with some coffee and timbits to say thank you for all they do! Lucky for us, they took us on a tour and showed us the in’s and out’s!

96.3 CRUZ FM - SASKATOON, SK

ZOE VASSOS

96.3 Cruz FM, along with Mawson Health & Fitness and TLC @ Home, held the 4th annual “Saskatoon’s Greatest Gifts for Kids” on Saturday November 18th at Lawson Heights Mall in Saskatoon. Cruz was live on location at the mall for the entire day, broadcasting live and taking donations of new toys or cash to be given to local children at community schools in Saskatoon. TLC @ Home puts together shoeboxes filled with necessities such as socks, toothbrushes, soap, mitts and toques, toys and healthy snacks! Over 900 less fortunate children in Saskatoon benefited from TLC @ Home this Christmas.

For the fourth consecutive year, 96.3 CRUZ FM teamed up with Cameco for the annual “Cameco Cares Concert Series.” This concert series was a four year initiative by Cameco and Cruz FM with funds raised each year for a different hospital foundation in Saskatoon.

The 2017 edition of the “Cameco Cares Concert Series” featured CRUZ FM artist TRAIN! The Delta Bessborough Gardens played host to a crowd of over 2,500 people on a warm early September evening. Through ticket sales and other generous partner donations, the event raised $200,000 for the Jim Pattison Children’s Hospital Foundation of Saskatchewan. Through the 4 year initiative, the “Cameco Cares Concert Series presented by Cruz FM” has raised over $800,000 for Saskatoon Hospital Foundations.

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X92.9 - CALGARY, AB

GINETTE OUIMET

X92.9’s evening host Graham Mosiman was a keynote speaker at the Annual Canadian Mental Health Association’s YouthSMART – Youth Mental Health Summit held on Thursday, October 19th. The summit brought together students and teachers from various local junior high and senior high schools to learn about mental health, mental illness and stigma, while challenging common stereotypes and misconceptions.

Hosted by CMHA Calgary’s YouthSMART, in partnership with The Sheldon Kennedy Child Advocacy Centre, the summit featured large group presentations, speakers, an experiential exercise, discussions and action planning. Graham was also invited to tell his own story of recovery and growth through some pretty dark times of depression and anxiety.

With over 100 packages awarded through on air contesting, The Final One Weekend Only Package was auctioned off in support of Inn From the Cold - a local charity that offers shelter, sanctuary and healing to assist homeless children and their families achieve independence. Beckler & Seanna from X Mornings along with the winning bidder Gord Dunville dropped off his $2,000 donation cheque to Inn From the Cold following the weekend events.

On November 17, Marc & Millions from X Afternoons took part in the Mayor’s 29th Annual Christmas Food Drive Kick Off Event. Six teams competed in the Sobey’s Food Dash in hopes of winning the coveted Golden Shopping Cart. X92.9’s team was awarded second place! All of the food collected was donated to the Calgary Food Bank.

100.5 CRUZ FM & MIX 103.7 - FORT MCMURRAY, AB

JASMINE ROBINSON

Harvard’s Fort Mac team is finally settling into their brand-new location! It has taken a lot of teamwork to keep the cogs in motion, but nothing we couldn’t overcome. With our new beginning, we look forward to celebrating Mix 103.7’s 10th birthday as today’s best music in Fort McMurray! As of January 15th, Mix 103.7 will launch our gift to the community with a year of Mixperiences, such as concert getaways!

To end 2017, the Mix Team had a blast hosting our very 1st Grocery Grab! Teams took part in racing through a grocery store in search of food bank wish list items to be crowned champions. All team items were donated to the Wood Buffalo Food Bank.

100.5 CRUZ FM has teamed up with Canadian Tire & Tim Horton’s in presenting Fresh Brew Your Crew. Every 2 weeks, we head out to local crews to give them a coffee and donut break, play their 3 favourite CRUZ tunes and get to know some members of our hard-working community. Both teams have also just finished the 2-month long string of weekly galas, which has been an exceptional experience, allowing all varieties of staff to engage with a portion of our community we wouldn’t regularly see and showcase the personalities our stations have.

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104.9 THE WOLF, MY92.1, 620 CKRM

REGINA, SK | TOM STASESON

620 CKRM, MY92.1 and 104.9 the WOLF were proud to once again host the 15th annual Children’s Hospital Radiothon on November 1st and 2nd from Hill Tower II and raised $450,578.00.

To date, the Radiothon has raised nearly five million dollars to help build and outfit the new hospital located in Saskatoon, which is slated to open in 2019.

95.7 CRUZ FM & HOT 107 - EDMONTON, AB

LACEY SLATER

With the holiday season around the corner, 95.7 CRUZ FM & HOT 107 helped raise donations and awareness for Edmonton’s Food Bank. Each day from November 20 – 24, Platinum Luxury Limousines brought their largest stretch limo to various locations around Edmonton, where listeners were invited to make a donation of cash or nonperishable food item. For every donation, listeners were given a ballot for the chance to win an amazing arcade game with over 650 games from Big J Arcade. This promotion brought in over 1 tonne of food and $650 in cash at a very critical time for the Edmonton Food Bank.

When HOT 107’s Johnny Infamous heard that someone had vandalized a public art piano at the University of Alberta Hospital, he sprung into action. The piano had been in place for 5 years and was a source of comfort for many ill patients. We received many texts from current and previous patients, along with hospital staff, saying that hearing the piano played outside their rooms got them through treatments and illness. Johnny tracked down a listener to donate a piano, movers to help deliver the new piano and even a tuner and set off to replace it! Even Edmonton’s Mayor Don Iveson was proud of the HOT 107 team!

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GX94 & FOX FM - YORKTON, SK

QUINN RIOCH

With GX94 Celebrating its 90th Anniversary this year, the station held a contest called GX94’s Cash Capsule: A Contest 90 Years in the Making. We picked one year between 1927 and 2017 (the years GX has been active) to be the year we hide all the money. Listeners had to call in and keep track at home of the years picked. With each incorrect guess, the cash capsule went up $27.00. It was a great way to gain attention and was overall a large success. In the end, our lucky winner with the correct guess of 1968 took home a jackpot of $2,808.00!

FOX FM also gave away some money this fall with FOX FM’s Heads or Tails! The first caller chosen would have to correctly guess the gender of the second caller through. If incorrect, the jackpot went up $25.00, and if correct the winner would take home that amount. We had many winners, with the highest jackpot reaching $175.00.

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FACES IN NEW PLACES

&

GROUNDBREAKING NEWS

KARA KELLY Customer Service Representative Harvard Western Insurance

KIRSTEN GREEN Financial Services Administrator Harvard Western Insurance

JODY LEUSINK Controller Harvard Western Insurance

MARISSA WILD Customer Service Representative Harvard Western Insurance

JENIFER ANCHETA Customer Service Representatice Harvard Western Insurance

VANESSA PARRA Customer Service Representatice Harvard Western Insurance

KENNETH BROHMAN Building Operator HPMI Calgary

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TRACY BURNELL IT Support Specialist Harvard Broadcasting

KATLYNN MILLIONS X Afternoons/On-Air X92.9 Calgary

ANGELA VALIANT Midday Host/On-Air X92.9 Calgary

ANDY BERRIDGE Weekend Host/On Air X92.9 Calgary

OREN LAMON Property Manager HPMI Calgary

FU YICHANG Maintenance Assistant HPMI Calgary

Congratulations to proud parents Cassandra & Cody Endicott and big sister Emily on the arrival of Corbin James Endicott. Born on August 21st, 2017 at 9:05 AM.

Megan and Aaron Kaytor welcomed baby Adalynn Natasha Kaytor into the world on August 4, weighing 6lbs 15 oz.

Congratulations to Andrew Beckler (host from X Mornings – X92.9 Harvard Calgary), his wife McKenna and big brother Bo who welcomed Brigham to their family!

Congratulations to Mike Hordichuk of Harvard Western and his wife Amanda on the birth of their daughter Ayla Eve Hordichuk!

96.3 Cruz FM Office Manager Jessica Babyck and her husband Nic welcomed Chloe Reese to their family on November 20th. Congratulations to the Babyck Family!

Meet Cam and Kathy Cowie’s first Granddaughter Ava Violet Bruneau ... born in Winnipeg but she’ll be raised green!

Congratulations to Kim Carson (Promo Coordinator – X92.9 Harvard Calgary) on her recent engagement to Peter Klein!

Best wishes to Alyse (Stauch) of Harvard Western Insurance who tied the knot on June 10!

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“Start with a foundation of solid values and stay true to the things you believe in” - Walter Hamilton Alexander Hill

LET ’ S KEEP IN TOUCH For story ideas and information, please contact: Matt Geiger Marketing and Communications Admin mgeiger@harvard.ca 306.777.0661

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