HILLFIELD STRATHALLAN COLLEGE
TRANSPORTATION SERVICES
FAQ
HILLFIELD STRATHALLAN COLLEGE TRANSPORTATION SERVICES
TRANSPORTATION FREQUENTLY ASKED QUESTIONS What are the bus times? •
The buses will arrive on campus between 8:15 – 8:25 a.m. each morning and depart campus at 3:30 p.m. each day. A second afternoon bus run departs at 5:00 p.m. from Monday to Thursday (with some exceptions).
•
These times are subject to traffic flow.
What if my child misses the bus? If your child misses the bus and you cannot drive your child in, please contact a member of the Transportation Team at (905) 389-1367. For morning routes, please speak with our morning dispatcher Jennifer Ratcliffe at ext. 190. For afternoon routes, please speak with Patti Denis at ext. 170. For all other questions or inquiries please speak with our Manager of Transportation Angela Asher at ext. 156. What time should my child be at the bus stop? We expect students to be at the stop five (5) minutes before their scheduled route time. We also expect students to board the bus five (5) minutes prior to their departure time. At what age can my child be dropped off without being met by a parent/guardian? We do not permit students in Grade 4/M9 and under to be dropped off without an adult present. Students in Grades 5–8 can be dropped off without an adult present if we have written permission from the family. What happens if my child leaves something on the bus? All of our drivers will get to know your children quite well over the course of the school year. If your child misplaces or leaves something behind, they should ask their driver the next time they are on the bus and the driver will direct them. If the driver isn’t aware of the item, our transportation office has a lost and found. Just contact our office to inquire. My child has a severe allergy to nuts. How are snacks monitored on the bus? HSC has a zero tolerance policy with regards to eating on our buses. Drivers are very diligent with monitoring this. All of our drivers are actively trained in first aid and epipen administration.
How can I trust the bus is safe? All of our drivers are trained and professional bus drivers. We are inspected by the Ministry of Transportation regularly. Quarterly status license checks are run each year. All drivers are subject to an on-route road evaluation performed by a professional instructor or Driver Education team member. Drivers are required to attend safety workshops throughout the school year. What do we do if there is an issue on the bus? As part of our training program, all drivers have been trained in student management. Conduct or Incident reports are provided to each driver in the event further support is required from either the Manager of Transportation or the Principal or Vice Principal. Who monitors my child getting off and on the bus at the school? HSC has on-duty teachers to greet our buses in the morning to ensure the little ones are taken into the College. For the afternoon routes, the teachers are required to bring them down to buses and are on duty until all buses have departed the College. The Transportation Manager or designate is also on-site for dismissal. How do I know my bus will be late for my morning pick-up time or afternoon drop-off time? If a route is running more than 10 minutes behind regular scheduled time, a member of the Transportation Department will send out an email blast to the applicable parents for that route. It is important that a current email address is always on file with the College. If you choose to track your children’s bus, we highly recommend that you subscribe to the GPS application called Trackem. You can do this by going to: • •
myHSC (Transportation) Click on Topic and then you will see Trackem to register.
If you have any other inquiries or concerns, please do not hesitate to call the Manager Of Transportation: Angela Asher (905) 389-1367 ext. 156 angela.asher@hsc.on.ca. We look forward to another safe and successful school year! See you all in September. Angela Asher Hillfield Strathallan College 299 Fennell Avenue West, Hamilton, ON L9C 1G3 | 905-389-1367 | hsc.on.ca
HSC
