2015 Hilton Head Property Management Guide

If you already own a vacation rental property and you want to make a change in management, or if you have a new home that you’re converting into a vacation rental, first consider long-term or short-term rental.

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MONTHLY’S OFFICIAL

2015 PROPERTY

management GUIDE If you already own a vacation rental property and you want to make a change in management, or if you have a new home that you’re converting into a vacation rental, first consider long-term or short-term rental.

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S P E C I AL AD V ERT IS IN G SECT IO N

THERE ARE TREMENDOUS REWARDS THAT COME WITH OWNING RENTAL PROPERTY ON HILTON HEAD ISLAND. STORY BY JEREMY GRACE PHOTOS BY ROB KAUFMAN

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WWW.FLYHHI.COM

ou’re able to enjoy your own piece of paradise: a place to relax, rejuvenate and reconnect with family and friends. As an island property owner, you can take advantage of beach parks built just for you and enjoy discounts on golf, retail and restaurants. Your property can be a place to create long lasting memories for years to come, and it could become your future retirement home.

The financial reward for rental property owners begins with asset appreciation.

For prospective rental property buyers, real estate transactions have been steadily increasing the past few years while median pricing has remained relatively flat. Couple current pricing with low interest rates and an incredible amount of renovation and redevelopment momentum on the island and you have a high probability that you will build equity in your property in a relatively short period of time. The income generated from rental activity will help offset taxes, insurance and maintenance expenses. Consult your lawyer and accountant to understand the tax benefits of owning rental property and how to best structure the property’s ownership.

If you are considering purchasing or already own a rental property, you have two options: renting it short-term as a vacation rental or long-term with a residential tenant.

There are certain advantages and benefits to both.

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Long-term rentals work very well for owners or investors who don’t want to use the property regularly; the benefi ts of a fi xed, regular rent check is very appealing and your property may not receive as much normal wear and tear as would a short-term property. Long-term rental managers can make ownership extremely easy, and their fees are usually well worth avoiding the time, energy and problem-solving skills necessary to manage your long-term rental.

If you own a desirable property, something a visitor would love to spend a vacation in, short-term rental is a great option. Hilton Head hosts more than 2.4 million visitors annually, and more than 50 percent of those guests stay in home and villa rental properties.

In today’s technology- and Internet-driven world, more and more vacation property owners are attempting to book and manage their properties on their own. But what often happens is these owners can soon get overwhelmed with responding to reservation requests, maintenance and housekeeping issues and even late-night phone calls if for example, a rental guest has locked themselves out of the property.

What started as a “hobby” can quickly turn into an overwhelming fulltime job. The good news is there is a wide selection of exceptional vacation rental management companies on Hilton Head Island.

Hiring an effective vacation manager can greatly ease the burden of property management and fees; their services can often pay for themselves through increased revenues and peace of mind, and may even have tax benefi ts for you. So how do you choose the right company and what are the top functions you can expect from your vacation rental manager?

The best vacation rental management companies are fi rst and foremost all about marketing. Look for a company that not only has a good website to book your property but also has a mobile website, a mobile app and a social media and local Internet marketing strategy. Your property should be marketed globally utilizing the hundreds of vacation rental distribution channels readily available.

Your vacation rental management company should provide aroundthe-clock phone support to take advantage of every opportunity to book your home.

Next, your vacation rental manager should take care of your property like it is his own. Look for a company that offers outstanding cleaning support.

Property managers know their properties from fl oor to ceiling to ensure that renters sleep comfortably during their visits and property owners rest easy every night. M

WWW.FLYHHI.COM

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2015 PROPERTY MANAGEMENT MANAGEMENT GUIDE GUIDE

VISIT OUR NEW WEBSITE AT SUNSETRENTALS.COM

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unset Rentals understands what makes a vacation home right for our guests. We make it our business to find vacation rentals of the highest standard that go above and beyond our guest’s expectations. We provide quality homes, and quality customer service which sets us apart from the rest. Our mission statement is to provide superior management services to our home owners and a memorable vacation to our guests.

Only when both are successful are we satisfied. Whether you are renting with us or putting your rental in our hands as an owner you can be sure that you are working with the best on Hilton Head Island.

ABOUT SUNSET RENTALS  Family Owned and Operated Since 1993  5 Star Customer Service & A+ BBB Rating  Maintenance Techs 7 Days a week  Banner Ads on Major Rental Websites  Guest & Owner Friendly Website  Special Promotions with Free Bikes & Golf  No Marketing Fees to Owners

CONTACT US TODAY! 843-785-6767 • 800-276-8991 • 21D New Orleans Rd, Hilton Head Island, SC 29928 • sunsetrentals.com • info@sunsetrentals.com

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2015 PROPERTY MANAGEMENT GUIDE ABOUT OUR PROPERTIES

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SERVICES  Inclusion in Island Getaway’s annual edition of Hilton Head Island’s Rental Homes and Villas, a 100 page printed catalog that is distributed to their extensive and highly qualified database.

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ABOUT ISLAND GETAWAY RENTALS Island Getaway has established itself as the premier home and villa rental company on Hilton Head Island since its inception over 25 years ago.

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sland Getaway Rentals is the largest provider of high-end homes and villas on Hilton Head Island, which is a distinct advantage for vacationers and property owners alike. As an owner, you have access to the largest database of those who choose Hilton Head as their vacation destination and who appreciate and respect premium properties. This, coupled with an award winning website and extensive marketing plan; has enabled Island Getaway to provide their clients with the highest occupancy levels and overall return on the Island. As a vacationer, you feel confident that your accommodations will meet your expectations and the vast selection of homes and villas is unrivaled by any other provider.

Island Getaway is a past recipient, and the first vacation rental company, to receive the prestigious “Chamber of Commerce Business of the Year.” It is with great pride that the company lives up to this honor.

Island Getaway does not take the responsibility of property management lightly; and realizes the financial and emotional commitment of owning a second home. Their attitude, attention to detail, and overall results separate them from the competition. They understand that your vacation home is a valued asset, and will partner with you to design a flexible management agreement that addresses any concerns you may have about renting your property. With Island Getaway Rentals, you can talk directly with the owner of the company, and rest assured that decisions will be made and any problems will be solved immediately.

The customer service provided is a major advantage when selecting Island Getaway Rentals to manage your property. The friendly and dedicated staff have forged invaluable relationships within the community of local vendors and will treat your home with top priority. If you are hundreds of miles from your home, it is comforting to know that a situation will be handled without having to make numerous follow-up phone calls.

Island Getaway’s personal approach to property management and high level of communication provide great “peace of 9 JUNKET mind” to absentee owners.

 Island Getaway offers an extensive media marketing plan that relies on regional, national and international publications, as well as an unprecedented Internet marketing strategy. At Island Getaway’s award winning website (islandgetaway.com) guests can book online and review each property with multiple photos and detailed descriptions. Islandgetaway.com has attained top ranking on all major search engines including Google, Yahoo and MSN/Bing.  The combination of the highest occupancy and lowest commissions on the Island gives Island Getaway’s property owners the highest year-end net income. This becomes evident when an owner is not required to provide complimentary nights to the rental agency, pay a marketing fee, provide tennis privileges, or support the rental agency’s housekeeping department.  Island Getaway works closely with the Island’s top real estate professionals providing them with invaluable information regarding the rental market on Hilton Head Island. Island Getaway provides realistic rental projections based on actual figures that will assist in purchasing the right property. From market trends to providing feedback from our extensive database, Island Getaway will provide the best overall return on investment.  Island Getaway’s flexible management agreements are tailored to the specific needs and interests of their property owners. Negotiable commission rates and no restrictions on the amount of owner use of their property creates a successful working relationship and peace of mind for owners.  Detailed monthly online statements, newsletters and Owner Link keep property owners up to date on their property and income. Property owners are always kept abreast of issues on Hilton Head that are relative to their investments.  Island Getaway staff members are available 24 hours a day, 7 days a week.  islandgetaway.com is the Island’s most prominent website. It can be found on the first page of all the major search engines when searching for vacation rentals on Hilton Head Island.

“SETTING THE STANDARD FOR HILTON HEAD ISLAND VACATION HOME AND VILLA RENTALS FOR OVER 25 YEARS” CONTACT US FOR A FREE RENTAL ANALYSIS 28 New Orleans Rd., Hilton Head Island, SC 29928 • 843-842-4664 • 800-476-4885 • islandgetaway.com

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ABOUT THE VACATION COMPANY Perfect Vacations & Extraordinary Property Management

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e are guest satisfaction superstars! A national survey of over 50,000 guests rated us 8th out of 250 vacation rental companies.

We encourage owners to participate in marketing efforts across the board to increase exposure and revenues wherever they feel comfortable, by offering professional management assistance with owner-guest sites such as Vacation Rentals By Owner (VRBO).

We have secured top placement in organic online searches, and have enhanced our brand exponentially by expanding our online presence through website optimization, social media, press releases, and email newsletters. In short, we’re everywhere in travel cyber space that matters!

Free wireless Internet access is provided in all of our properties. We have in-house professional tech support so guests are not dependent solely on cable and phone company responses.

Every one of our staff is a South Carolina licensed realtor or property manager, and each possesses a personal, in-depth knowledge of our homes. We also have a full-time interior decorator to help owners with upgrades and other interior enhancements.

SERVICES  24/7 personal answering service – no recordings  www.vacationcompany.com – popular and effective website  Competitive management fees – no marketing fees  Credit card security deposit for all guests  2 complete property inspections for each arrival  AND MUCH, MUCH, MORE! We specialize in amenity-rich properties like Forest Beach,

Celebrating 28 years of providing extraordinary property management leadership and most of all, customer service.

Palmetto Dunes, Sea Pines, Shelter Cove, Shipyard, and luxury villas at Barrington, Beachside Tennis, Captains Walk, Hampton Place, Lands End, SeaCrest, Shorewood, Sound Villas, South Beach Villas, Turtle Lane Club, Windsor, Villamare and many more…all perfect for a family vacation or a long, leisurely, weekend getaway.

42 New Orleans Road, Hilton head Island, South Carolina 29928 • 800.545.3303 • vacationcompany.com

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ABOUT FIVE STAR PROPERTIES HILTON HEAD

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ive Star Properties Hilton Head Island hand-selects each property that joins the vacation rental program. Association with our program places your home into the company of Hilton Head’s most luxurious and sought-after vacation rentals. Guests are obsessed with the Five Star service, and property owners love it too.

You can have what every rental owner longs for: a property management company you can trust! With Five Star Properties as your property management company, you will develop a personal relationship with the management team. We take care of every challenge that pairs with renting out a vacation property for you! Our team of professionals know the best way to market and maintain your property to get bookings! Promo videos and photography, advertisements, and property listings are just a few of the things we will take care of for you! We also take care of the regular maintenance and cleaning services your home needs to stay in the best shape for you and the guests!

Five Star Hilton Head Island has all the resources to manage your property successfully. Give us a try and put us to the test. We can even guarantee you the specific dollar amount of your monthly check!

SERVICES  Secured Income!  No cleaning fees!  Limited maintenance fees covered by Five Star!  Quality properties only!  A company that's invested in your property!

OWNER TESTIMONIALS “Five Star Properties has exceeded all our expectations. Our property is well cared for, all guests have been happy and we’ve been provided flexibility for our personal use.

They do everything promised. Truly outstanding service and follow through.”

— Greg Morris; Owner “Heart of the Harbour”

4 Pensacola Place, Unit D, Hilton Head, SC 29928 • 1.800.746.0242 • www.experiencehiltonheadsc.com

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TOP 10 REASONS Why Hilton Head Rentals & Golf Is the RIGHT Rental Company For You! 1 Exceptional rental income throughout the year, NOT just summer 2 Acclaimed property care and maintenance program 3 Dedicated, friendly staff committed to exceeding owners and guests expectations 4 Competitive commissions, reduced costs, greater ROI 5 Massive advertising support including a strong social media presence 6 State of the art website, easy search, NEW property customized APP 7 Top placement in Google and other key directories 8 FREE property listing on VRBO and Home Away 9 Hi tech floor plans, with imbedded photos for homes 10 Innovative technology adapting our website for the huge mobile and tablet searches Call for a FREE customized Rental Income Projection and a Marketing/Advertising plan developed for YOUR property!

See what a difference the RIGHT Rental Company can make!

For more information, please go to our website www.hiltonheadvacation.com In the upper right hand corner click onto the owner’s button.

Call Tom or Judy at 1-800-445-8664.

Or email us at tom@hiltonheadvacation.com or judy@hiltonheadvacation.com (See our ad on page 5)

CONTACT US TODAY 800.445.8664 • 843.785.8687 • 578 William Hilton Pkwy., Hilton Head Island, SC 29928 • www.HiltonHeadVacation.com

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GOODE VACATION RENTALS Goode Vacation Rentals is a family owned & operated company with over 25 years of exceeding the expectations of our property owners and guests.

PMG: PEACE OF MIND GUARANTEED  Guaranteed Increase in Net Income for incoming properties.  Free management of renovation and redecorating services by experts in the business.  Highest Net Income to Owners

MARKET LEADERSHIP  Fastest, easiest to navigate website on Hilton Head Island: GoodeVacationRentals.com. The least amount of “clicks” required to make a booking results in the greatest number of reservations.  Biggest color property photos of any website on HHI. Great pictures tell it all.  Easiest to use Online Booking module and Online Owner Module  Proprietary, direct marketing partnerships with the largest travel- generators in the industry such as Trip Advisor, HomeAway, VRBO, VacationHomes, FlipKey and numerous other Vacation Rental Internet portals and most major search engines such as Google, Yahoo, and Bing.  Most technologically advanced software and Guest Services on HHI  Proprietary Goode Vacation Rentals Mobile App enhancing the Guest Experience.  Facebook’s leading HHI vacation rental company.  100,000+ of previous and potential guest database receives eMail Blasts regularly.  Best office location with greatest visibility on Hilton Head Island - for easy access and great walk-in traffic.

PROPERTY MANAGEMENT  Inspections by GVR trained staff are a priority after departure and before guest arrival  Hands-on management + vendor scrutiny = lower maintenance cost  Keyless Entry is offered for virtually all properties

TESTIMONIALS FROM OUR OWNERS “After using another rental management company, we transferred management responsibilities to Goode Vacation Rentals over three years ago and never looked back. Rentals tripled, the house is much better taken care of, and they are always there for us when we need anything. The personalized service just cannot be beat. Brian and his staff are like having family down on the island to look after our house.”

— Tony & Liz Bradshaw, 2nd Row Ocean, 5 Bedroom/6 Bath, Singleton Beach “Brian, his family & crew are the most efficient we have ever dealt with in our 20 years of owning rental properties on Hilton Head Island. Our properties look great and we can depend on them to keep them that way.”

— Jim & Opal Propes, 3 Oceanfront Shorewood Villas, 2 & 3 bedrooms “The Goode’s provide the personal knowledge and attention to my property that I was looking for. They are honest, hard-working and they deliver the results! Their commitment to positive guest services is unmatched. My return guest numbers are beyond my expectations.

— Jim Hackett, Oceanfront, 8 Bedroom/6 Bath, Forest Beach “We looked for a property management company with personal service and accessible managers, who would be familiar with us and our home. We have found that in Goode Vacation Rentals. In addition, Brian’s help on a property related issue saved us a lot of money this year.”

— Cary & Kathy Klein, Oceanfront, 5 Bedroom/5 Bath, Sea Pines “For almost 10 years, we’ve had the pleasure and privilege of working with one of the greatest property management teams anywhere – certainly on Hilton Head. There have been some face changes over the years, but the quality of service and attention to our needs, and those of our renters, has remained the same – top notch! We engaged Goode based on a promise

by Brian that we and our renters would not be disappointed, and he was absolutely correct.

All of you are to be commended and I have reinforced that when I’ve had calls from other property owners considering engaging Goode to handle their rentals.”

- Fred & Barbara Crowe, 3 Bedroom/3 Bath, Palmetto Dunes

CONTACT US TODAY 800.673.9385 • 42 New Orleans Rd, Ste 103, Hilton Head Island, SC • GoodeVacationRentals.com

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ABOUT OUR PROPERTIES PERSONAL ATTENTION

We treat your property like it is our own  Beach Properties provides owners with their own Licensed Property Manager - a single point of contact to handle all of your needs.  #1 Property Management Team with 9 full time Licensed Property Managers.  Skilled Vacation Planners that focus on maximizing bookings.  In house Inspectors check and secure your property before and after each guest stay - performing a comprehensive, 40 point property inspection.

ABOUT BEACH PROPERTIES OF HILTON HEAD

OWNER INCOME

As a property owner or potential owner on Hilton Head Island, you deserve the best in service excellence when it comes to the rental and care of your vacation home or villa.

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each Properties of Hilton Head has been successfully managing Luxury Vacation Rental Properties on Hilton Head since 1995.

At Beach Properties, we know that exceptional properties require exceptional service. We understand that clean, well-maintained homes and villas make for happy owners and repeat guests. Our dedicated, professional team works together to ensure each guest and owner receive the outstanding level of service excellence they deserve. As the only vacation rental company voted #1 for six years and also voted #1 best property management company for two years in the Island Packet Readers Choice Awards, and a recipient of the Hilton Head Island - Bluffton Chamber of Commerce’s Small Business of the Year Award, Beach Properties has the proven track record and solid long term financial resources to market and care for your property with the highest level you deserve.

Maximizing Your ROI

 Highest net income to owners; flexibility to analyze owner income weekly and make adjustments to maximize ROI.  No annual marketing fees or travel agent free nights.  Monthly statements distributed on the 8th of each month.  Direct Deposit available to get funds to you sooner.  Dedicated Owner’s area on our website to book your online reservations and view your monthly statement  Beach Properties monthly owner’s newsletter.

MARKETING

To Achieve Your Goals  State of the art Cloud Based Reservation System and Website.  Experienced in house Marketing Team.  Extensive Internet Marketing.  Professional website attracts over 800,000 visitors per year.  24/7 online reservation booking system and Mobile Website.  Professional photos (interior and exterior), descriptions, and floor plans for each property at no charge to owner.  Included in Frommers’ South Carolina Travel Guide and we hold the Coveted AAA accreditation

Best Vacation Rental Company 2010-2015

HILTON HEAD ISLAND-BLUFFTON CHAMBER - SMALL BUSINESS OF THE YEAR!

Best Property Management Company 2014-2015

WHAT OWNERS & GUESTS SAY ABOUT BEACH PROPERTIES:

 Monthly e-mail campaigns to over 45,000 previous and potential guests.  Active Social Media Marketing on Facebook, Twitter, Instagram, YouTube, & Google+.  Exclusive Advantage Discount Card provides discounts to Owners and Guests at over 135 Local Businesses.

“I have personally witnessed the highest individuals in the company sweating it out on a Saturday in the interest of the client and the guest. They understand the value of the internet, but they utilize many avenues to drive performance of their properties and work with clients to deliver great guest experiences that are desired to be repeated.” — Owner, Sea Pines and Palmetto Dunes

PROVEN SUCCESS

“As far as management companies, we have been coming to HHI for 15 years and yours is the easiest to deal with. LOVE that we do not have to check-in!” — Lauri, Saint Clair, August 7, 2015

 Customer Satisfaction has resulted in one of the highest percentage of repeat guest bookings.

 Record sales for 2015.  10% Owner Revenue Growth over 2014’s record sales.  99.6% Owner Retention.

CONTACT OUR BUSINESS DEVELOPMENT MANAGER, DRU BROWN AT 800.671.5155 • PO Box 7408, Hilton Head Island, SC 29938 • rentmyhhihome.com • Dru@beach-property.com

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ABOUT DESTINATION VACATION

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f you own a luxury vacation rental, you already know how challenging it can be to market your property to the right guests, ensure a positive guest experience and have someone care for your home as their own in your absence.

As industry leaders in luxury vacation rentals, we understand the value of your investment and the challenges you face as an absentee owner. Partnering with Destination Vacation is the most effective way to maximize the return on your valued investment and now is the perfect time to discover the difference that sets us apart.

We are proud of our reputation of offering the best customer service and highest quality vacation rentals on Hilton Head Island, and it starts with our team of local property managers who raise the bar in terms of level of service that we offer. In turn, we take care of our team members by providing a positive work environment with compensation and incentives that inspire great attitudes, hard work and low turn-over.

Our early business goals were to serve a specific niche of quality ocean-oriented vacation rentals and maintain a limited number of inventory. By being selective, we only offer the best of the best in vacation rentals, which is expected from our elite clientele. We are proud of the fact that we book 65% of our reservations to repeat guests and retain 99% of our homeowners on an annual basis.

If you have an amazing home or villa in Sea Pines, Palmetto Dunes or Forest Beach, we would love the opportunity to speak with you about your goals, our services and if your property might be a fit with our inventory. Please contact us to discuss the ways we can help you make a smooth transition to Destination Vacation!

OWNER TESTIMONIALS “We chose Destination Vacation as our management company because of our past experience as renters for many years.

During that time, Destination Vacation became our “go to” rental agency because their units never disappointed us.”

— J. Leeuw, Owner, 1894 Beachside Tennis “We selected Destination Vacation for our rental company when we first acquired our house in Sea Pines four years ago. I interviewed several companies before selecting Destination Vacation to represent us and manage our property. I have not second-guessed our decision for one minute.”

— S. Goldstein, Owner, 11 Royal Tern

7 Executive Park Road, Hilton Head Island, SC 29928 • 877.874.7244 • 843.785.7774 • destinationvacationhhi.com

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ABOUT WYNDHAM VACATION RENTALS HILTON HEAD ISLAND The Local Company with A Global Reach

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yndham Vacation Rentals is the perfect partner to manage your vacation rental property. We strive to make your homeowner experience one of individual attention and professionalism, and to ensure that your property is realizing its full investment potential.

WE WILL PARTNER WITH YOU TO PROVIDE:  Hands-on property care, managed by a dedicated property manager and supported by our full team of property professionals.  Personalized relationships which establish trust, exceed your expectations and ensure you are always treated as our first priority.  Consistent standards meaning that we hold all service vendors accountable, ensuring your home is as clean and well-maintained as possible.  Regular communication from our team, to keep you connected to your property and our performance.  Powerful marketing and sales capabilities, through well-trained reservationists, revenue management analytics, and regional, national, and international media channels.

WYNDHAM HOME EXCHANGE® PROGRAM The Wyndham Home Exchange program allows you to turn select rental weeks at your vacation rental property into your own vacation stays all around the world.* When you deposit up to five weeks from your vacation rental property into the exchange system, you will receive Points that can be exchanged for stays at a selection of nearly 4,500 affiliated resorts or rental properties worldwide.* Whether exchanging for a stay in a luxurious ski house in Colorado, or swapping for a country cottage in England, the Wyndham Home Exchange program offers a vast database full of vacation destinations for you to choose from, all backed by a trusted hospitality brand. *These vacations are limited, subject to availability and your accessible Points balance.

For more information, contact Susan Rowland at 843.247.2934 or e-mail Susan.Rowland@wynvr.com • www.WVRHiltonHead.com

21 Executive Park Road, Hilton Head Island, SC 29928 • 843.247.2934 • WVRHIiltonHead.com

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ABOUT VACATION TIME OF HILTON HEAD ISLAND, INC. Celebrating 40 Years Serving Hilton Head Island Owners and Vacationers Rentals • Real Estate Sales • Regime Management

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acation Time of Hilton Head Island, Inc. is a full-service, family owned and operated company, established in 1976. Its offices are conveniently located in the heart of the South Forest Beach area of Hilton Head Island, perfect for easy guest check-in and quick response time for management.

Our services include: Real Estate Sales, Oceanfront Vacation Rentals, Long Term Rentals as well as Property Management. We manage over 600 resort villas primarily the in South Forest Beach area. All of our rental properties are ocean front, ocean view or ocean access, within steps of the beach. The variety of property size and prices available mean that there is something for anyone who wants a memorable beach vacation on Hilton Head Island.

Our 24/7 in-house maintenance staff, extensive online marketing presence, high percentage of repeat guests, long standing relationships with condominium regime clients, rental property owners and guests are all great reasons to consider Vacation Time for your management needs.

ABOUT SEASHORE VACATIONS, INC. LOCALLY OWNED & OPERATED FOR OVER 40 YEARS

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wner/B.I.C., Buddy Konecny and his staff have been providing guests and owners with unparalleled customer service year-after-year. Our “Hands On” approach ensures your property will receive the attention it deserves while maximizing rental income. Allow us to customize a program to suit your particular needs.

We specialize in Oceanfront & Ocean-oriented properties on Hilton Head Island’s famous South End: Forest Beach, Sea Pines & Shipyard.

SERVICES  Easy to navigate web site, www.seashorevacations.com, featuring on-line reservations, up-to-the-minute booking calendar, photos of the properties, amenities and other valuable information. We offer a Mobile Application for Apple & Android devices. This application includes property information, restaurants and local activities. We are partners with multiple online travel sites including: Home Away, Trip Adviser/Flip Key, Clear Stay, Perfect Places and VRBO (among others).  Timely statements (also available online), property inspections, periodic inventories, security checks and 24 hour on-call service.  No marketing fees or invoice “Mark Up” charges.  Our top priority is renting the properties we manage. We do not own any of the properties on our rental program nor do we sell real estate. We focus on your rentals.

CONTACT Terry Notartomaso - terry@vthhi.com Gary Fons - gwfhhi@hotmail.com

Find us on Facebook (www.facebook.com/vacationrentalhhi) and Pinterest (www.pinterest.com/vthhi) 3 Lemoyne Avenue, Hilton Head Island, SC 29938 843.785.5151 • 1.800.845.9500 • vthhi.com

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P.O. Box 5071, 11 Executive Park Road, Hilton Head Island, SC 29938 800.845.0077 • 843.785.2191 • rentals@seashorevacations.com seashorevacations.com

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HILTON HEAD LONG-TERM RENTALS, INC.

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Want to rent your property long-term?

ilton Head Long-Term Rentals is an owner oriented firm that is dedicated to protecting the owner’s real estate investment by providing quality management services.

Established in 1981, Hilton Head Long-Term Rentals is the only firm that exclusively handles long-term rental management on Hilton Head Island and the surrounding communities.

Our long-term management services are designed for property owners who wish to rent their home or villa for six months or longer, either furnished or unfurnished.

OWNER SERVICES:  Marketing the property for lease  Insuring that the rental rate is competitive in the area so that you, the owner, receive consistent monthly income  Screening prospective tenants by performing a credit check through a national credit bureau  Collecting the security deposit (pet deposit if applicable) and monthly rent  Coordinating legal action for the collection of late rents and eviction if necessary  Preparing detailed monthly owner’s statements of income and expenses  No up-charge on 24 hr. regular maintenance  Inspecting the property to insure tenant care of premises with a written report sent to you, the owner

ABOUT SOUTH BEACH INN & VACATION RENTALS FOCUS ON SOUTH BEACH

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n an island the size of Hilton Head, it is easy to spread your resources too thin. That’s why we, at South Beach Inn and Vacation Rentals, concentrate on marketing only the South Beach area. By partnering with The Salty Dog and the South Beach community, we are able to effectively reach guests on a national, regional and local level while offering the personal attention you expect.

In addition to our villa rentals, The South Beach Inn has a collection of suites available for nightly rentals. The suites are an affordable way to accomadate extra visitors and remain in the South Beach and Sea Pines area. Suites are equipped with kitchenettes and include the same service people have come to expect from The South Beach Inn. It’s no wonder we are constantly growing and our guests return year after year.

SERVICES  Secure custom website with online booking.  Detailed photo gallery and a searchable database that enables guests to find accommodations to fit their needs.  Detailed property inspection before, DURING, and after every visit to address any issues that might arise.  Full-time maintenance staff to protect your investment in the event of an emergency.  High occupancy rates with lower commissions ensure owner profitability.  Timely and concise monthly statements.

Michael Manesiotis, Broker-In-Charge

Contact us at hhltr@hargray.com Michael Manesiotis, Broker-In-Charge 1000 Main Street, Suite 100C Hilton Head Island, SC 29926 843.681.6800 • www.longtermrentals.com

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232 South Sea Pines Drive, Hilton Head Island, South Carolina 29928 1.800.367.3909 • sbinn.com

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2015 PROPERTY MANAGEMENT GUIDE

ABOUT COASTAL LONG TERM RENTALS At Coastal Long Term Rentals, we’re as particular about who lives in your long-term rental property as you are about who manages it.

Coastal Long Term Rentals has been in operation for over 30 years on Hilton Head Island.

Owner, Laura Wuller, has been working in the rental/real estate industry since coming to Hilton Head from her home state of Montana. Since taking ownership, Coastal’s inventory has grown tremendously. Integrity, professionalism, resourcefulness, and experience are just some of the reasons for our success.

Please call us today for a rental evaluation of your island home or villa. Take advantage of this incredibly strong rental market! Vacant inventory is low and rental rates are increasing!

Why Choose Coastal Long Term Rentals?  Competitive management fees  Specialize in Island home and villa rentals, and we DO NOT sell real estate  Strict tenant screenings including credit checks, background checks, prior landlord references, employment verification, etc.  Security deposits no less than one month’s rent held throughout tenancy  Vendor invoices for repairs are paid from rent with NO mark-ups  Thorough and prompt property inspections  Owner statements and proceeds sent ASAP upon the clearing of the tenant’s payment

ABOUT BEACHSIDE GETAWAY

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eachside Getaway is locally owned by your neighbor who has been an Islander for over 30 years. Our unique approach to property management is proven. Our guests love it and have come back year after year.

Two licensed property managers and professional reservationists will insure that your property is in tip top shape while maximizing your rental potential. Your property will also be carefully inspected before and after each guest by our in-house inspectors.

Our rates are comparable and we offer much more service to our home owners. We understand not all owners are the same and we are flexible to meet those needs. Our homeowners have 24/7 access to their calendars and accounts, and we are only a phone call away if you ever need anything. You will speak to a person who knows your name and your property like it was their own.

WE OFFER UNIQUE PROPERTY MANAGEMENT:  Exclusive number of properties

 Website and National Advertising

 Hands On service  Competitive fees

 Member of Hilton Head Island Chamber of Commerce

 Reasonable cleaning and maintenance fees

 Locally owned and operated by your Neighbor

 Optimal rental revenue

 Extensive data base of past customers

 Owner access to account and calendar on website

 Owner referral program  On time monthly payments

“Dear Lisa, Frank and all of the wonderful Beachside Getaway staff — First, we would like to thank you for all your attention to detail in caring for our property. We are also pleased with the bookings we have received this summer. Again, thank you for your professional and personal touch!” — Teri and James Proctor “Good Morning Beth and Lisa — Thank you to all of you at Beachside for finding the wonderful guests this summer. This was the best rental season we have had in several years in spite of the economy. We truly appreciate all you do in the management of our home. The approach and attention you give to guests and the homeowner is unique.” — Ginny Jones

TESTIMONIAL “If someone ever asks for a reference for your business, feel free to give them my name.˜ You have been so easy to work with and incredibly helpful.˜ Thank you again for everything. I was apprehensive being a “landlord” from such a distance, but you have made it painless.˜ We both really appreciate it.” — Patty Borges

Please give us a call to discuss carefree rental property ownership on Hilton Head Island.

Laura Wuller, Broker-in-Charge coastalhiltonhead.com

#2 The Business Center, 18 Executive Park Road, Hilton Head Island, SC 29928 O: 843-842-4546 • C: 843-263-4332 • coastalhiltonhead@gmail.com

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61 Arrow Rd Suite E, Hilton Head Island, SC 29928 843.686.6044 • Toll Free 1.866.443.5922 • www.beachsidegetaway.com

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2015 PROPERTY MANAGEMENT GUIDE

THERE ARE MANY REASONS TO CHOOSE A PROPERTY MANAGEMENT COMPANY TO OVERSEE YOUR PROPERTY. ACCORDING TO MANY EXPERTS, HERE ARE THE TOP 10 REASONS TO HIRE A PROPERTY MANAGEMENT COMPANY: 1. Peace of mind: You’ll sleep easier knowing that someone is taking care of any problems that may arise, even when you’re hundreds of miles away.

2. Maximize rental income: A property management company has tremendous resources to market your property, advertising in a multitude of channels and giving your property a wide exposure.

3. Worry-free transactions: Your rental management company takes care of reservation confirmations, keys and visitor passes, making renting your property a hassle-free experience.

4. Financial accountability: You’ll be able to keep track of your property’s profitability thanks to an itemized account of your rental income and expenses.

5. Routine maintenance: Your property management company will offer maintenance staff capable of addressing many issues, and for more complex problems, the company can suggest trusted outside vendors.

6. No late-night phone calls: There’s nothing worse than a late-night phone call telling you the toilet is overflowing. Your property management company can eliminate this pesky problem by handling all calls from renters.

7. Fewer tax worries: Eliminate tax headaches by having your property management company process any accommodation taxes paid by guests.

8. Marketing: You’ll never worry about marketing your property again. Your property management company has the resources and expertise necessary to effectively market your property with no hassle.

9. Cancellation protection: Should a renter back out, you won’t have to worry — your property management company will clearly promote its cancellation policy, protecting you.

10. Control of use: You’ll be able to enjoy the use of your property whenever you choose, but still receive income when it is rented.

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ABOUT PALMETTO DUNES VACATION RENTALS Hilton Head Island’s Preferred Vacation Rental Solution

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enting a vacation home shouldn’t feel like work. With Palmetto Dunes Vacation Rentals, owners will enjoy a complete property management solution – from rental marketing to exceptional guest services, superior property care and maintenance, and everything in between. We do more, which means owners get a whole lot more – all from one reliable and reputable source.

SERVICES Full-Service Property Management & Care  Our licensed and experienced staff provides superior property care services 24/7, every day of the year. We are committed to providing an exceptional rental experience for owners and guests.

World Class Marketing  Our marketing efforts are targeted to attract more guests to Hilton Head Island. Our new website features three distinct booking engines for vacation rentals, golf and bike rentals, making it easy and efficient for guests to book their vacation plans. Palmetto Dunes is #1 in SEO rankings for branded keywords and top searched Hilton Head keywords. We place special emphasis on digital marketing, social media and targeted public relations. Visit PalmettoDunes.com the official website for the resort.

Dream Vacation Packages  We create a superior vacation experience and offer preferred rates and priority access to resort operated amenities such as; golf, tennis, bikes, kayaking, pickleball and more!

Welcome Center & Guest Check-In  We have the only on-site guest registration facility and Welcome Center in Palmetto Dunes with extended hours of operation and a friendly staff who greet guests with southern hospitality.

Year-Round Promotion  The Palmetto Dunes Oceanfront Resort attracts visitors year-round, we promote vacation rentals all year, including the off-season with targeting marketing programs to provide owners with the greatest rental success.

Special Benefits & Privileges  We provide owners with membership privileges and benefits. We also provide guests with special privileges and discounts to increase rentals and enhance the visitors’ experience.

To learn more about our vacation rental program call Jamie at 843.686.9627 or email pmteam@palmettodunes.com.

4 Queens Folly Road, Hilton Head Island, SC, 29928 843.686.9627 • palmettodunes.com

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