Choosing the right Maintenance Agreement that suits your budget and your business.
Saving you time and cost!
HINO
Your Hino Dealer’s workshop is a vital part of your business team that can help deliver real savings to your operating costs through one of the specially designed Hino Maintenance Agreements. Depending upon your business size and vehicle application – whether a single owner-driver or running a larger fleet - Hino provides four options from which to choose that best suits your business.
Quick view of our four Maintenance Agreement Level inclusions.
Maintenance Agreement MAINTENANCE
AGREEMENT
AGREEMENT FEATURES
LEVEL 1
LEVEL 2
LEVEL 3
LEVEL 4
Standard Service
Hino offers vehicle owners four levels of Maintenance Agreements. Each one covers specific service, maintenance and parts replacement plans at fixed monthly payments. You can choose the best one that suits your business and your budget for troublefree vehicle performance.
Roadside Assist roadside
assist Consumables Replaced
When you take delivery of your new Hino truck, it comes with Hino's Roadside Assist package that covers you 24/7. Should you require emergency assistance, one call will either have you back on the road or taken to an Authorised Hino Dealer or repairer.
O commitment includes Our yyour peace of mind!
MAINTENANCE AGREEMENT
It’s important to keep your Hino truck all Hino for optimum reliability and performance. So, when your Hino truck is serviced by an Authorised Hino Dealer covered by your Maintenance Agreement, rest assured that only Hino genuine parts and accessories will be fitted by fully trained factory technicians.
Extended Warranty
Components Replaced EXTENDED
Comprehensive Repair
This warranty provides a 5 year repair or replacement of all Powertrain components in the same manner as they are covered by the manufacture’s standard Powertrain Warranty. It is also fully transferable to the new owner if you sell your vehicle - adding value to its resale.
Parts Warranty Buy any Hino genuine Part or Accessory fitted by an authorised Hino Dealer and we’ll give you a three year warranty with unlimited kilometres during this period. Since it applies both to the parts and labour it makes brilliant business sense no matter what model Hino you drive.
Quick view of the advantages that will benefit your business. Advantage
Benefit
A service agreement that meets your needs
Meets the specific needs of your fleet – no more, no less.
Minimised service cost over an extended period.
Service workshop with factory trained technicians, genuine parts, the right tools
Proper and complete servicing to the right specifications.
Better residual value.
National support
Support is where you are; not reliant on “there one day, gone the next”.
No need to negotiate, no PO or authorities required at any time.
Does not include warranty
Covers everything you want – a one stop shop.
No arguments with maintenance or warranty – it is the same person.
Fleet data collected
Strong, reliable support for fleet management.
Strong and reliable support for COR and NHVAS requirement.
Agreement is with HMSA
You deal with one strong reliable company.
HMSA is committed to support you, the operator.
A set price for the agreed term
Known costs.
Quote to your customers with confidence.
Hino Dealer Workshops
Trained using the latest diagnostic technology
Fixed right first time – you don’t pay chasing in-correctly diagnosed problems.
Hino Dealer Workshops
Accredited to do maintenance Confidence of lower downtime, strong agreements to highest standards. residuals and national support.
Hino Dealer Workshops
No internal requirement for operator workshops.
Lower operating costs, less training, reduced parts inventory, eliminates compliance requirements.
Accessory Warranty Hino Accessories are engineered to exceed the toughest of criteria, just like your Hino truck, so you can rest assured that you are getting the very best quality. And because they’re specifically designed for your Hino, they’ll fit right the first time.
Oils and Lubricants Hino genuine Oils and Lubricants are specially tailored to suit its vehicle range. They are developed to provide maximum benefit to Hino vehicles.
Fully Trained Factory Technicians Rest assured that your vehicle will be looked after by fully trained factory technicians.
Hino Motor Sales Australia 6-10 Parraweena Road, Caringbah NSW 2229 Australia Phone: 1300 014 466
MAINTENANCE
AGREEMENT
To find out more about which Hino Maintenance Agreement would best suit your business or to find your nearest Hino Dealer visit our website.
www.hino.com.au BW2084
Feature
A BETTER CLASS OF TRUCK
A BETTER CLASS OF TRUCK
Optimise the life of your Hino whilst minimising your operating costs. You’ve purchased your Hino truck for one primary reason – to earn a profitable income whilst building your business. However, the amount of profitability you achieve can be dependent upon your vehicle’s reliability.
LIGHT DUTY
Whilst our new Hino trucks are among the most technologically advanced on the road, it’s only good business sense for Hino to also protect their reliability by investing in factory-trained technicians and equipping them with the most up-to-date diagnostic tools. This ensures our customer’s Hino trucks will be maintained to factory specifications for optimum reliability. After all, once you’ve got your new Hino truck, you don’t need the sudden inconvenience of it being down due to an irregular maintenance regime. This ends up being more costly and can cause even greater inconvenience to you, your delivery schedules, and especially to your customers. The flow-on effect can be quite damaging, and unfortunately, reduce your profitability, especially if you need to rent another vehicle in the interim. That’s why Hino offers new and used truck owners the choice of four specially tailored Hino Maintenance Agreements.
SERIES LIGHT DUTY
HINO
HINO
LEVEL 1
LEVEL 2
LEVEL 3
LEVEL 4
MAINTENANCE AGREEMENT
MAINTENANCE AGREEMENT
MAINTENANCE AGREEMENT
Includes scheduled Hino services completed by Hino fully trained factory technicians using state-of-the-art Hino diagnostic equipment and tools, and only Hino genuine parts.
Includes the scheduled Standard Services plus the replacement of consumables should they be required with parts and fitting covered in the monthly payment.
Includes the scheduled Standard Services plus the replacement of consumables together with listed components that have experienced normal wear during general vehicle operation.
Includes the scheduled Standard Services plus overhauling the engine, transmission and final drive of vehicles operating under high kilometres/severe applications over a general five year period.
Standard Service
Standard Service
Standard Service
Standard Service
Scheduled services
Scheduled services
Scheduled services
Scheduled services
Only Hino genuine parts
Only Hino genuine parts
Only Hino genuine parts
Only Hino genuine parts
Hino fully trained factory technicians
Hino fully trained factory technicians
Hino fully trained factory technicians
Hino fully trained factory technicians
Hino diagnostic equipment
Hino diagnostic equipment
Hino diagnostic equipment
Hino diagnostic equipment
Consumables Replaced
Consumables Replaced
Consumables Replaced
We at Hino fully understand that operators need to constantly focus on meeting the demands of customers. That’s why many Hino truck owners have come to rely on their local Hino Dealer to take the worry off them by looking after their vehicle’s scheduled maintenance regime under one of the four available Hino Maintenance Agreements. In fact, these have evolved out of many customers’ need for us to essentially work as their “off-site” service centre to maintain their vehicles.
• One monthly payment for accurate budgeting.
Belts and hoses
Fuses and relays
Belts and hoses
Fuses and relays
Belts and hoses
Fuses and relays
• Services completed by an Authorised Hino Dealer.
Globes and flashers
Wiper blades
Globes and flashers
Wiper blades
Globes and flashers
Wiper blades
Includes scheduled maintenance
Level 3
• Receive a complete service history/report. • Services can be completed by another Authorised Hino Dealer should the vehicle’s location be changed. • Parts and labour are guaranteed.
BUSINESS ADVANTAGE • One monthly payment for accurate budgeting and includes consumables as required. • Services completed by an Authorised Hino Dealer.
Level 2 Includes scheduled maintenance Plus replacement of consumables Level 4
• Receive a complete service history/report. • Services can be completed by another Authorised Hino Dealer should the vehicle’s location be changed. • Parts and labour are guaranteed.
Components Replaced
Components Replaced
Brakes
Universal joints
Brakes
Universal joints
Clutch
Suspension
Clutch
Suspension
Fuel and air hoses
Bushes and pins
Fuel and air hoses
Bushes and pins
BUSINESS ADVANTAGE • One monthly payment for accurate budgeting and includes consumables together with driveline components experiencing normal wear.
Includes scheduled maintenance Plus replacement of consumables Plus replacement of worn components Plus full comprehensive driveline repair
General details are shown on the following pages with fully listed work and replacement items shown on respective Level Maintenance Agreements.
One monthly payment The immediate benefit to your business is one monthly payment. This means no extra expense surprises and makes for easier business budgeting. Each level is tailored to match your vehicle’s Hino specified scheduled requirements, and is in conjunction with the vehicle’s kilometres and working application.
HEAVY DUTY
Comprehensive Repair Full coverage – includes engine, transmission, differential & final drive. For full details refer to Hino’s Level 4 Agreement Contract.
• Services completed by an Authorised Hino Dealer.
Includes scheduled maintenance Plus replacement of consumables Plus replacement of worn components
• Receive a complete service history/report. • Services can be completed by another Authorised Hino Dealer should the vehicle’s location be changed. • Parts and labour are guaranteed.
SERIES
MAINTENANCE AGREEMENT
BUSINESS ADVANTAGE
Level 1
MEDIUM DUTY
HINO
Four levels of Maintenance Agreements
The four levels are:
SERIES
HINO
The second long term benefit will see the monthly payment being minimised by the vehicle’s optimised on-road productivity. This means that over an average five year life of the vehicle, the monthly payment may well be significantly less than the collective unscheduled services and repairs normally expected.
• Offers preventative maintenance programme ensuring your vehicle is operating reliably.
BUSINESS ADVANTAGE • One monthly payment for accurate budgeting where all vehicle servicing and repairs including consumables, components, engine transmission and final drive overhauls are included. • Services completed by an Authorised Hino Dealer. • Receive a complete service history/report. • All consumables, components and final drive items replaced/repaired when required based on vehicle’s application/kilometres. • Services can be completed by another Authorised Hino Dealer should the vehicle’s location be changed. • Parts and Labour are guaranteed. • Offers a complete preventative maintenance programme to ensure your vehicle is operating to peak performance.