Discover Worldwide Tours from TUI by Sarah Tastsidis, Tasteful Travel

DISCOVER WORLDWIDE TOURS JULY EDITION WINTER 2018 - SUMMER 2019

FEATURING... EUROPE, ASIA, AMERICA, AFRICA

TOUR & STAY HOW TO TEAM UP A TOUR WITH A BEACH BREAK

CONTENTS

WHY TUI TOURS? TICK OFF YOUR BUCKET LIST Machu Picchu, Table Mountain, the Great Wall of China… Our itineraries are definitely once-in-a-lifetime gold.

TOURS YOU CAN TRUST We are an established company with decades of overseas support.

GET THE INSIDE TRACK Our guides are all English-speaking locals so they know the places we visit like the back of their hand.

TRY SOMETHING DIFFERENT Chichen Itza at sunrise. Touring the Kruger Park by jeep. Just a couple of our authentic, out-of-the-ordinary encounters.

CLAMP ON A BEACH BREAK Lots of our tours can be teamed up with a beach holiday thanks to our multi-centre programme, so you can recharge your batteries.

ENJOY SOME DOWNTIME As well as seeing the essential must-do’s, you’ll get plenty of time to yourself to relax or explore at your own pace.

GIVE BACK TO THE WORLD

To support sustainability projects around the world, we give a £1 donation to the TUI Care Foundation for each trip booked.

BOOK WITH CONFIDENCE Unlike some companies, we’ll never cancel a tour due to low numbers. Plus we’re ATOL protected so you’re in safe hands.

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CONTENTS WELCOME 04 06 08 10 16 17 18

Where we go Special experiences Multi-centre holiday tips Meet our Neapolitan guide Meet Xanthe Berkeley Feast with TUI TUI sustainability

AFRICA 22 South Africa 24 Morocco

AMERICAS 28 Peru 30 Costa Rica 42 West Coast

38 Mexico 40 Cuba

ASIA 46 56 58 62

China Thailand Sri Lanka India

48 Vietnam

EUROPE 68 74 88 94 96

Italy Spain Greece Cyprus Iceland

78 Portugal 82 Croatia

ESSENTIALS 98 100 104 106

Travel Information A-Z guide Booking conditions Insurance info/TUI Airways

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TOURS MAP

TUI TOURS IN NUMBERS

The number of itineraries, from cultural tours around Andalusia through to adventure trips to Costa Rica. USA

7 nights

That’s our most popular tour duration. That said, we’ve got 4, 5, 10, 12, 14 and 17-nighters, too.

MEXICO

22 countries

CUBA

The number of stamps you can get in your passport if you travel with TUI.

COSTA RICA

53,000

The number of followers clocked up by our travel Insta-guide, Xanthe Berkeley. 8

15,000

PERU

The amount of elephants protected by the TUI Care Foundation.

21 million

The number of kilometres travelled each year by TUI customers on tour.

100 years

And more... The amount of TUI travel know-how.

250

THE WORLD MADE SIMPLE 1

THE UNITED STATES See the wonders of California in one exhilarating journey. West Coast Wanderer, page 42

INDIA Explore quaint coastal cities in Kerala’s tropical Malabar Coast. Backwaters of Kerala, page 64

EUROPE Enjoy the charms of Croatia, Bosnia and Herzegovina and Montenegro. Best of the Balkans, page 82

AFRICA Marvel at Table Mountain and meet the Big Five in South Africa. South African Explorer, page 22

FAR EAST Immerse yourself in China’s extraordinary history and cuisine. Once in a Lifetime China, page 46

CENTRAL AMERICA Wander down Havana’s ancient streets and drink rum daiquiris in Cuba. Cuba Uncovered page 40

SOUTHEAST ASIA Do a morning tai chi class and watch the sunrise over Halong Bay. Ultimate Vietnam, page 48

SOUTH AMERICA Journey through the Andean mountains by train in Peru. Journey to Machu Picchu, page 28

The tour and stay options you get to choose between.

The number of airports we fly from in the UK for our TUI tours, which means you can fly from your doorstep.

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ICELAND

PORTUGAL MADEIRA

SPAIN

ITALY

CROATIA GREECE

MAJORCA

CHINA CYPRUS 3

MOROCCO INDIA

VIETNAM 5

SRI LANKA THAILAND

TOUR PACE

SOUTH AFRICA

We all have a different idea of what constitutes the perfect holiday – our tour pace guide lets you decide exactly how energetic you want to be.

1 2 3 LEISURELY A relaxing tour with minimal physical activity and downtime to independently explore.

1 2 3 MODERATE Average physical activity with longer walking tours, some steps and activities on most days.

1 2 3 FAST Activities and travelling on most days, including walking tours and longer treks.

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FLY WITH TUI Booking a TUI tour means you’ll be flying on TUI Airways if we cover routes to your chosen destination. We serve 19 airports around the UK through our tours, which means you can pick the departure point that serves you best. You will be able to enjoy superb TUI service from the moment you leave home. These include online check-in, mobile boarding passes, bag drop at the airport and a helping hand if someone you’re travelling with has difficulty getting around. We also let you select your seat and allow you to upgrade for a fee. But most importantly, by flying TUI, you help us fulfill our sustainability aims. Aviation accounts for over 80 percent of our carbon footprint, and our focus is on reducing the climate

impact of our TUI airlines. We are already the most carbon-efficient airline in Europe, and we aim to promote the use of carbon-saving technology across the entire aviation industry. We fly Europe’s largest Boeing 787 Dreamliner fleet, which emits around 20 percent less CO2 per passenger kilometre than comparable planes. It also produces up to 60 percent less noise pollution. We currently operate 14 Boeing 787 Dreamliner planes, expanding it up to 17 in 2019. And when you pick a destination that we don’t fly to yet, we’ll get you there on a scheduled airline – one that we have formed a long and trusted partnership with, therefore ensuring your holiday starts as seamlessly as possible.

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SPECIAL EXPERIENCES

THE UNMISSABLE Relish these once-in-a-lifetime experiences As well as ticking off all of the must-see sights, each and every one of our tours has been carefully designed to include a special, authentic moment. They’re the experiences you’ll remember when you’re 90, the ones you’ll talk about over Christmas dinner, and brag about to your friends for years to come. They’re the sorts of things you’ll look back on and say, ‘Remember that time when we went truffle hunting in a Croatian forest?’ or, ‘We once milked goats in Crete and made our own feta cheese from it.’ Here are some of our unmissable picks:

1 VIETNAM: Magical dawn The sunrise over Halong Bay is one of nature’s most attention-seeking sights – immerse yourself in it with a 6am tai chi class. North Vietnam Up Close p50

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This star is to highlight our special experiences!

MEMORABLE MOMENTS

Each of our tours has been carefully designed to include a special, authentic experience. Find cheese-making courses, lunch with a Madeiran winemaker, visits to local villages few tourists explore or sunset drinks highlighted in yellow.

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2 COSTA RICA: Jungle loving Home will feel a million miles away when you rise, pre-dawn, to walk through the natural trails in Tortuguero amid brightly-coloured flowers and twittering birds. Costa Rica Adventure p30

3 USA: Otherwordly views Drive through Navajo heartlands and empty desertscapes under the heat of the searing Utah sun in Bryce Canyon National Park. Take a beer down to the canyons and watch the extraordinary sunset.

4 SOUTH AFRICA: Meeting the Lion King Few travel experiences beat going on safari in the Kruger National Park, where you have the chance to see elephant, leopard, giraffe and lion.

West Coast Wanderer p42

South Africa Explorer p22

5 CHINA: Great expectations Nothing prepares you for the awe of standing on the edge of the Great Wall of China. Escape the crowds with our guide and afterwards have a delicious meal in a local restaurant. Once-in-a-lifetime China p46

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MULTI-CENTRE

SEE MORE ON A MULTI-CENTRE HOLIDAY Have the holiday of your dreams on a beautifully curated tour, followed by days of beach lounging in your choice of one of our many multi-centre properties Let’s be honest, a tour can be quite epic – after all, you want to get the most out of your trip, ticking off every sight possible. And who wants to fly halfway across the world to Vietnam and not see Halong Bay? Or visit Andalusia and not immerse yourself in the streets of Seville or wander around the Alhambra? But we get it – at the end of it all you might fancy some downtime, preferably in the sunshine on a dreamy beach somewhere with a cocktail in one hand and your book in the other. Well, help is happily at hand thanks to our multi-centre programme, which means we do all the work, so you don’t have to. Marvellous multi-centres This programme allows you clamp on a TUI beach break to the end of nearly all of our itineraries, meaning you get to enjoy a tour and a beach holiday in one hit and come home refreshed, relaxed and bursting with stories about your adventures.

Keep an eye out for this icon on the itineraries pages, which indicates when a multi-centre option is available.

Arrange it with ease Unlike with a lot of our competitors, you don’t even need to pick up a phone when booking a post-tour hotel with TUI. Instead, either on our website or in one of our retail stores, flick or scroll through the hotels on offer and choose which one tempts you the most – and suits your budget, time frame, mood and schedule. Here at TUI, we believe in personalisation and flexibility, so it’s up to you whether you want all-out luxury or a rustic beachfront retreat. Whether you love small boutique spots, or need at least three swimming pools to pick between each morning, there’s something for everyone. And most importantly, we know your free time is precious and limited, so you can decide between having a whole extra week lounging in the sun and enjoying the local cuisine, or just a couple of days. Because ultimately, it’s your dream holiday, so you’re the one who should design it.

TUI’S MULTI-CENTRE HIGHLIGHTS COSTA RICA Cloud Forest Tour & Stay Take a four-night tour of Costa Rica, marvelling at the extraordinary rainforests, hidden ruins and endless yellow-sand beaches. And then tag on anything from a three to a 10-night stay at one of our gorgeous local properties that sit on the tropical beaches and are filled with birdlife. Our favourites include the RIU Guanacaste or RIU Palace Guanacaste. 8 | TUI TOURS

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HOW TO BOOK Find out more about our impressive range of multi-centre options and book your hotel online at www.tui.co.uk/holidays/multi-centre. Or search for the ‘Multi-Centres’ tab at tui.co.uk. Otherwise, pop into one of our retail offices to learn more from our team, who have already done all the hard work by lining up a range of expertly chosen multi-centre holidays. So, simply pick the destination and duration you want, and your exact hotel – and it’s done!

COMBINE

Decide whether you want a beach break after your tour and for how long. We can then start to tailor-make your two-inone holiday.

CHOOSE Look at our range of pre-planned multi-centre holidays and then pick your favourite hotel from our hand-picked list.

BOOK Book online with just a few clicks and receive instant confirmation via email so you can start looking forward to your holiday right from the get go.

VIETNAM Southern Highlights Tour & Stay Explore the bustling markets of Saigon and busy villages along the Mekong River, then opt for some downtime with anything from two to nine-night additional hotel stays available. Marvel at the white-sand beaches and crystal clear waters of Phu Quoc, a jewellike island by the Cambodian coast. Pick between the Novotel Phu Quoc and the Vinpearl Phu Quoc, which both combine views of the azure seas and lush jungles.

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THE ITALIAN CONNECTION

THE ITALIAN

CONNECTION Nobody wants to feel like a tourist on holiday â&#x20AC;&#x201C; which is why TUI have ensured all tours are led by local, Englishspeaking guides. To experience this insider knowledge first hand, Melissa Twigg went to the Amalfi Coast to meet Marco Cuomo, who showed her how local knowledge turns a trip from good to great

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ITALY / NAPLES

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THE ITALIAN CONNECTION

Spend the afternoon sailing in the Positano harbour

e were standing on what felt like the rooftop of the Amalfi Coast – a fresh orange and limoncello cocktail in one hand, and a few pieces of salty salami in the other. The afternoon had been crammed with colour in the busy, beautiful streets Positano and my guide, Marco Cuomo, decided it was time to see the other side of the coastline. Under the dappled sunlight of Nocelle’s only bar, Amalfi looked beautiful, all jutting mountains and black-sand beaches below our feet. But being up there made me realise just how different a destination can feel when you’re on the insider’s track. It’s a universal truth that nobody wants to feel like a tourist on holiday. There’s nothing sexy about elbowing other visitors out of the way to get your perfect picture or bumping into your dentist from back home in what you thought was a secret local restaurant. Which is why TUI has placed their local guides, or ‘glocals’, at the centre of their entire operation. Trained by TUI and fluent in English, they have that well of local knowledge we all accrue over decades of living somewhere – and can translate it beautifully for a UK audience. All our guides are not only passionate about the values of the company, but know how to go the extra mile for the customer

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The backstreets of Positano

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ITALY / NAPLES

MARCO’S TIPS

Amalﬁ’s ancient cathedral

Eat and drink like a local “Walk through the enchanting streets of Positano and try Gelateria Buca di Bacco’s homemade ice cream – chocolate is a favourite flavour, but they’re all delicious. Also try some limoncello in one of the many artisan shops. Limoncello should be drunk cold, not frozen.” Find a hidden village “I love bringing people to hidden areas, like Pogerola, a small village near Amalfi. From here you can see the real life of people living on the coast, and you can discover the genuine culture of the people and enjoy wonderful views.” Go on an evening hike “Pontone, a small medieval town between Ravello and Amalfi is a great place to start a gentle hike down to the water. From here trace a small path, all downhill, between trees and streams – it’s a fairy-tale place. Stop for a swim, and within an hour and a half you’ll be in Amalfi at a waterfront café.

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– and how to maximise everything from sustainability to safety. Proving exactly how helpful this can be on a trip was Marco himself. After growing up in Naples, he’s become an expert on everything important: where to find the creamiest gelato, the prettiest waterfalls and the bars that serve a perfectly chilled glass of limoncello. I had been to this part of the Neapolitan coast before, but with limited Italian and only a guidebook for inspiration, I found myself very much on the tourist trail, wandering from beachfront restaurant to packed piazza with hundreds of other clueless foreigners. From the moment I met Marco, on the narrow lanes near the harbour of Sorrento, I knew this would be a different sort of trip. We went to a small zinc-bar café that

Marco’s rules include an absolute ban on any pizza with a fruit topping – a Hawaiian is the work of the devil in his world afternoon to plot exactly what sort of holiday I had in mind, which was when he gave me my first lesson on Italian-style eating. “You should never have a coffee with milk after 11am, especially a cappuccino,” he said, with a twinkle in his eye. “That’s for breakfast only. By lunchtime it’s espresso or nothing.” Thick black coffee in hand five minutes later, I pressed him for other rules on Italian eating. These include an absolute ban on any pizza with a fruit topping – a Hawaiian is the work of the devil in Marco’s world. Also, pizzas with a thick doughy crust are best left to the English and Americans, as is eating salad with your main course, using ketchup on anything and having dinner before 8pm. Rules firmly established, we decided it was time to reward ourselves with a limoncello – but why buy one, when you can learn to make your own? Hopping in the car, Marco and I sped up to I Giardini di Cataldo,

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THE ITALIAN CONNECTION

The cathedral at Praiano

TUI TEACHING All TUI Tours include an English-speaking guide who comes from the place you’ll be visiting. This means that, as well as the unmissable sights, they can point you towards hideaway spots off the tourist trail. They all live – and were most often born – in the destinations you are visiting, so they also can explain cultural or historical quirks.

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a lemon farm that specialises in the sweet, citrussy liqueur this coastline is famous for. Together, he and I chatted to Marianna, who runs the farm and who taught me how to peel and juice the lemons – and even showed me the secret family limoncello recipe. Ensuring I was particularly merry, I was given a five-part tasting and a bottle to take home. The next morning, Marco and I left Sorrento early to relish the stillness of the Amalfi Coast before the tourists arrived. We stopped to marvel at the ripe tomatoes and child-sized lemons that were sold by wizened old men on the side of the road. While I wondered whether I could eat an entire bag of figs before my flight back to London, Marco chatted away with fruit-sellers he had known since childhood. Later that day, we ate lunch on the beach by the town of Amalfi, where Marco took me to the Silver Moon restaurant, which was first opened in 1919 by the current owners’ greatgrandmother. The two sisters kept all the old recipes that had been passed on through the generations and one of them, Nunzia, has been tending the pizza oven for more

The real revelation was the courgette and anchovy pizza Marco insisted I try. The result was a salty, oily, citrussy ode to Italian cooking than 30 years. She insists the best pizzas are the simplest ones – a thin crust with lots of tomato, mozzarella, garlic and onions, eaten with your hands. For me, the real revelation was the courgette and anchovy pizza Marco insisted I try. While the recipe didn’t sound exactly tempting, the result was a salty, oily, citrussy ode to Italian cooking – and I’ve been on a failed mission to recreate it ever since. After lunch, we wandered into Amalfi’s central square. I was struck by the beauty of the cathedral and the winding back streets filled with ceramic shops and espadrille boutiques, but Marco was on a mission. His Neapolitan childhood left him addicted to

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ITALY / NAPLES

Santa Rosa, a gilt-edged café in Amalfi, was famous along the coast for making the most moreish sfogliatella pastries in the world sfogliatella – a flaky, crumbly pastry filled with a rich custard cream centre. Santa Rosa, a gilt-edged café in Amalfi, was famous along the coast for making the most moreish incarnations of it in the world. “When I was growing up in Naples, if anyone we knew was coming to Amalfi, we begged them to bring us back a sfogliatella,” explained Marco, as he ordered two at the bar. “The ones in our local bakeries had apricot jam, rather than cream, in them – and that’s just not as delicious.” He’s right. Standing at the zinc bar and biting into sweet cream covered in sugarcoated pastry will remain one of the more delightful travel experiences I’ve had. After lunch, we got back in his car and retraced our steps to Positano, stopping to admire the deep yellow cathedral in Marco’s favourite coastal town, the relatively unknown Praiano. By this point, the heat was building and we both agreed we could do with some time on the water. We wandered down through the bougainvillea-strewn streets of Positano, past countless boutiques and ice cream shops, to the harbour, where we hopped aboard a boat to see the black beaches and deep green hills from a distance. We sailed under ancient rock formations, and swam in the sea. And, after we were back on land, salty skinned and starving, we took one look at the packed beachfront bars and drove up to the hilltop town of Nocelle. On the narrow back streets behind the medieval church, the air was cooler than it had been at sea level. We flopped down on the balcony of a small, cliff-edge bar where the other customers were chatting away in Italian, enjoying their aperitivo after a day at work. This was a different world to glamorous, heady Positano below my feet. Ultimately, that’s the privilege that comes from travelling with a local – immersing yourself fully in all aspects of a destination, from the world-famous sights to the hidden hilltop villages, and allowing yourself to see the place in technicolour.

Local fruit-sellers near Sorrento

A sfogliatella from Santa Rosa

72 Melissa Twigg followed three days

of the Italy: The Neapolitan Route, which also goes to Pompeii and Capri. Find out more on page 72.

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Lunch at the Silver Moon Restaurant

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MEET OUR INSTA-GUIDE TUI has teamed up with photographer and social media star Xanthe Berkeley, who will capture our exclusive tours with her talented eye. London-based Instagram queen Xanthe Berkeley has been taking over the globe, one beautifully shot, candycoloured photograph at a time. She spent her 20s living in Thailand and the Philippines, and by the time she moved back to the UK, she’d caught the travel bug. Today, she’s one of the country’s best-loved holiday photographers, and hops on a plane with a moment’s notice to shoot the prettiest piazzas and coolest cafés. Happily, she’s now teamed up with TUI to create the ultimate wanderlust guide. For those of us who haven’t yet turned travelling into a dreamy career, Xanthe has 16 | TUI TOURS

some all-important travel photography tips. First, lighting. “Photos can look a little grainy in low-light indoor conditions,” she says. “So, if you can, use natural light early in the morning or towards the end of the day, when the sun is lower in the sky. Photographers call it the ‘golden hour’ for a reason.” Then follow the rule of thirds. “Split your photo into three sections, vertically and horizontally – either in your head or on a grid on your phone – and place your subject in the intersections where the lines meet.” And, best of all, have fun. “Being on holiday means you have time to get creative,” she says, “so experiment!”

XANTHE’S TUI BUCKET LIST

INSTA-GUIDE

MARVELLOUS MEKONG “I recently travelled around Southeast Asia for a month with my family and loved it so much. From bike rides around the Thai islands, to seeing temples at sunset and eating all the delicious food, it was an incredible time. I’d love to go back with TUI and see it in the hands of an expert guide.” See Mekong Delta Unveiled p52 CUBA CALLING “The thought of Cuba gives me wanderlust. The colours appeal so much, and the buildings and vintage cars would make me very happy, I feel like it would be like stepping back in time.” See Cuba Uncovered p40 PERUSING PERU “I haven’t explored South America yet and Peru is top of my list. Obviously, seeing Machu Picchu would be incredible, but I’d also like to try all the amazing food I’ve heard about.” See Journey to Machu Picchu p28

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FOODIE FINDS Today we travel as much for our taste buds as our suntans, so many of our trips allow you to learn how local dishes are made and get you involved in making them.

SICILY Street food

SRI LANKA Vegetable curry

VIETNAM Beef pho

CRETE Feta cheese

See Spotlight on Sicily p68

See Epic Sri Lanka p58

See North Vietnam Up Close p50

See Culture-hit Crete p88

Hang out on a Sicilian piazza with a thin-crust tomato and mozzarella pizza, a few risotto balls and some chilled wine for company.

Fragrant, spicy, and filled with fresh vegetables and brown rice, Sri Lankan curries are a three-meal-a-day staple in Colombo.

So much more than a soup and far better than a broth, your daily bowl of herb-filled pho will become highly addictive within days.

There’s supermarket feta and then there’s its creamy, rich, Greek incarnation – learn how to make it in Crete and recreate it at home!

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SUSTAINABILITY

GIVING BACK TO

THE WORLD

The TUI Care Foundation works hard to ensure that verdant rainforests, life-filled oceans and marvellous mammals thrive and stay protected – with a little help from you

ourism has the power to perform extraordinary feats, providing the impetus to save wild animals from poaching and protect land from deforestation. Here at TUI, we have gone the extra mile – not only by promoting conservation, but by launching the TUI Care Foundation (TCF). This is an independent charity funded by TUI, which makes a £1 contribution per customer, helping us turn your holiday enjoyment into a lasting legacy. The TCF funds innovative initiatives around Asia, Africa, Europe and South America in a committed and sustainable way. All about elephants ‘Better holidays, better world’ is our strategy for being a more responsible company, one that treads lightly where we tour and reduces our environmental impact, while making a difference in all our destinations. One of the projects we’re most proud of is in Thailand. Unbeknown to many travellers, captiveborn Asian elephants are often subject to systematic abuse in order to ‘train’ them to accept riders and perform in shows. It might also come as a surprise to learn that elephants don’t have very strong backs – experts claim that adult elephants can only support a maximum of around 150kgs on the middle of their back for up to four hours per day. But many of Thailand’s elephants work eight-hour shifts, carrying two riders at a time – and this is before factoring in whether these elephants have adequate access to water and healthy food. For all these reasons, we have decided to stop offering elephant rides on our tours. Wildlife sanctuaries As well as ensuring no elephant ever has to work on a TUI tour, we have helped fund

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‘Better holidays, better world’ is our strategy for being a more responsible company that makes a difference sanctuaries around Thailand, where elephant calves can grow up under the watchful eye of animal experts, and older animals – who are traumatised by a lifetime of working – are given the care and rehabilitation they need. Into the future TCF and World Animal Protection have now joined forces and aim to protect around 1,500 Asian elephants in captivity by 2020. Together, we will develop welfare-friendly venues where tourists can spend time with these extraordinary animals in a safe and responsible way. We aim to lead by example and hope to establish a benchmark for elephant treatment in the region and hopefully one day across Thailand. While the area around Chiang Mai is currently our focus, our initiative is also working in five other key countries with captive Asian elephants: Laos, Cambodia, Nepal, India and Sri Lanka. Hopefully, together, we can end any barbaric treatment of these gentle creatures.

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SUSTAINABILITY PROJECTS

Asian elephants can still be found in the wild in India and Southeast Asia

TCF projects In Vietnam, the TUI Care Foundation is supporting a café in Hue. On the Ultimate Vietnam tour (p48), there’s a visit to learn about the purpose of the project here and meet the local people involved. Similarly, on the Culture Hit Crete tour (p88), there is a visit to the TCF partner Lyrarakis Winery, in the Alagni village. TUI chances Children are the future, which is why we are educating them on sustainable tourism with the Rainforest Alliance in Mexico and protecting minors from sexual exploitation tourism in Thailand with ECPAT International. We are also teaching South African youngsters about conservation. TUI cares From almond farmers in Andalusia to winemakers in Lanzarote, TUI supports and nurtures small local businesses. Your input To support our global sustainability projects, TUI contributes £1 per customer to the TUI Care Foundation.

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AFRICA 22

South Africa

Morocco

Cape Town tip: Feast on fiery Cape Malay dishes in the jewel-coloured houses of Bo-Kaap.

Marrakesh tip: Look out for handmade wallets, handbags and suitcases in the medina markets.

E NTURER S

S T FOR A

AFRICA

A male lion in Kruger

Johannesburg

Johannesburg / Panorama Route / Kruger / Swaziland / Ithala / Drakensberg / Garden Route / Cape Town Tour pace

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1 2 3

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SOUTH AFRICA

Sedgefield Cape Town

SOUTH AFRICAN EXPLORER EXPERIENCE GAME DRIVES IN KRUGER NATIONAL PARK AND THE OFF-THE-BEATEN-TRACK ITHALA GAME RESERVE DISCOVER THE BEAUTIFUL GARDEN ROUTE SUMMIT TABLE MOUNTAIN AND SEE THE PENGUINS OF CAPE TOWN

From falling in love with leopard cubs to marvelling at Cape Town’s mountain ranges, this 14-night trip to South Africa will be life-changing in more ways than one.

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Explore Pretoria Wander around the country’s capital, taking in the Voortrekker Monument, parliament and the jacaranda-lined streets.

2 1

Start Finish No. of nights

Marvel at startling ravines Take the Panorama Route and feel the air change from Highveld dry to hot and sticky. Along the way, jagged mountains plunge into empty ravines and the skyline lasts forever. Wander past the gorges that form the Blyde River Canyon and go Instagram-mad at God’s Window lookout and Graskop Gorge Lift. Head for Kruger National Park where, on certain tours, you’ll enjoy the rare treat of staying in a tented camp.

On safari Get your binoculars ready as you’re about to see African bush come to life. Take a 4 x 4 safari early in the morning and keep your fingers crossed that you’re lucky enough

Sweet dreams Depart the UK on an overnight flight. Touch down in Johannesburg Land in the business capital of Africa, transfer to the hotel and relax by the pool. Or opt to spend the afternoon in the moving Apartheid Museum.

Port Elizabeth

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SOUTH AFRICA

to spot some lion, elephant or leopard. Take a siesta in the afternoon, followed by a sundowner game drive where you’ll spot nocturnal animals, and then have a braai*.

*Extra charge. Prices shown are a guide only and apply to selected departures. All prices can go up or down, please check price at time of booking. Prices will vary depending on occupancy. Flight supplements, room supplements and age restrictions may apply. See A-Z at the back of the brochure for more information on Prices and Supplements.

It’s Swaziland calling You’re heading for the highlands, more specifically – Swaziland, the tiny kingdom engulfed by South Africa, where you’ll visit a glass-making factory. You also have the option to go to the Mantenga Cultural Village to learn about local traditions and watch a Swazi dance.* Spend time with Zulu warriors Travel through the border between Swaziland and South Africa and arrive in Northern KwaZulu-Natal. You’ll stay at the foot of the mysterious Ghost Mountain, and take a walk to a nearby Zulu village, where you’ll meet the locals. End the day with an outdoor boma dinner. Feel the wind in your hair Set the alarm because we depart Mkuze very early for the Ithala Game Reserve. Once there, go for an Open Vehicle Game Drive. Follow that with a visit to the Talana Museum for an engrossing Battlefields talk. Seek out the dragon Today the majestic Drakensberg Mountains (Mountain of the Dragon) await. You’ll pay a late-morning visit to Royal Natal National Park for a short but spectacular hike, with the imposing natural amphitheatre and the Mont aux Sources plateau in the background. Down to the coast Drive back to Joburg and hop on a flight down to Port Elizabeth, South Africa’s ‘Friendly City’. Smell the salt air as you’re on the Garden Route.

about Wilderness 11 Wild After a walk in the Tsitsikamma National Park, drive past gorgeous sea views and forests and stop at Marilyns ’60s Diner for lunch. Then drive more of the Garden

PRICE INCLUDES Meals 14 breakfasts, 1 lunch, 1 dinner

Table Mountain

Route to Wilderness, a small town famous for its warm, undiluted Indian Ocean and surfer-friendly waves. Visit the Vukani Beading Group in Sedgefield and learn the craft of making beaded necklaces and meet the women who are working their way out of poverty. Opt for a dinner cruise on a paddle steamer on Knysna’s lagoon*.

12 Seeing ostrich country

Sunbathe on the endless Wilderness beach or take an optional excursion to the cool beauty of the Cango Caves, and admire the extraordinary limestone formations*. Then pop by Oudtshoorn* – this hot, dusty Klein Karoo town is home to Africa’s biggest colony of farmed ostrich. Enjoy a traditional lunch cooked on an open fire with a view of the Swartberg Mountains*.

13 Welcome to Cape Town!

Head for the Mother City via Mossel Bay where you can visit the Post Office Tree and Diaz Museum. In Cape Town, head for the top of Table Mountain, which offers spectacular 360-degree views of the bright blue sea, the emerald green hills and scorched mountain rocks.

14 Exploring the city

Hotels Peermont Metcourt Hotel at Emperors Palace: 1; Misty Mountain: 1; Nkambeni Safari Camp: 2; Mantenga Lodge: 1; Ghost Mountain Inn: 1; Natal Spa Hot Springs Resort: 1; Mont Aux Sources Hotel: 1; Garden Court Kings Beach: 1; The Wilderness Hotel: 2: Holiday Inn Express Cape Town City Centre: 3. Similar hotels may be used Flights Fly from the UK with one of our scheduled airlines Transport Return airport transfers, all road transport, internal flights WHERE WE FLY FROM Heathrow, Gatwick, Birmingham, Manchester, Glasgow GROUP SIZES 16-25 DAY OF DEPARTURE Saturday

TUI special experiences (p.06)

2019 DATES

18th May, 20th July, 21st Sept, 19th Oct

PACKAGE PRICE Starting from

£2599pp*

Boulders Bay is a pretty, sheltered cove in Simon’s Town that has a particular smell — a mix of warm, salty Indian Ocean water and the sweet, almost musty scent of hundreds of penguins playing. And it’s just one of a range of incredible sights you’ll see today, including the Cape of Good Hope, the Cape fur seals of Hout Bay and Kirstenbosch Botanical Gardens, which are filled with otherworldly plants.

15 Tipple time

Spend your day at leisure in Cape Town. Or, choose to hop on a ferry to Robben Island to immerse yourself in South Africa’s complex and troubled past*. Otherwise visit a few wine farms, have a wine tasting and create your own vintage.*

16 Goodbye South Africa! Three young Zulu women

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Hop on a plane back to Joburg from where you take an overnight flight to the UK.

TUI tips: Make sure you have a glass or two of pinotage while you’re in South Africa – a red wine varietal that’s a local signature.

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AFRICA

A golden door in Fez’s royal palace

Marrakech’s Jemaa el-Fnaa central square

TUI tip: Try a mint tea in the medinas – brewed with fresh mint and filled with sugar, it’s the perfect midmorning energy boost. 24 | TUI TOURS

Casablanca’s Grande Mosquée Hassan II

TUI.CO.UK

MOROCCO

Marrakech / Casablanca / Volubilis / Meknes / Rabat / Fez Tour pace

1 2 3

IMPERIAL CITIES OF MOROCCO

Start Finish No. of nights

Rabat

Fez Meknes

Casablanca 1

Beni Mellal

Marrakech 4

MOROCCO

EXPLORE ONE OF AFRICA’S MOST MAGNIFICENT CITIES, MARRAKECH WATCH A CHEF PREPARE PANCAKES

*Extra charge. ^Prices shown are a guide only and apply to selected departures. All prices can go up or down, please check price at time of booking. Prices will vary depending on occupancy. Flight supplements, room supplements and age restrictions may apply. See A-Z at the back of the brochure for more information on Prices and Supplements.

ADMIRE THE ORNATE HISTORIC BUILDINGS IN FES JDID This seven-night journey gives you a taste of magical Morocco. Wander the streets of Marrakech, visit the bustling central market in Casablanca and see the ancient Roman city of Volubilis.

1 2

PRICE INCLUDES

cities. Begin your day with a visit to the Royal Palace, the Kasbah of Oudayas, Mausoleum Mohammed V and Hassan Tower. Then depart to Meknes, the capital of Ismailia known for its 40 km long walls. Here, you’ll visit the Bab Mansour gate, the Royal Stables and the Jewish Quarter. Enjoy a couscous lunch* before continuing onto the impressive ancient Roman city of Volubilis passing by the holy city of Moulay Idriss on the way.

Meet me in Marrakech Upon arrival at the airport, you’ll be transferred to your hotel. Day of pleasure and leisure Today is yours to spend how you wish. Why not opt to explore the exotic Majorelle Garden or visit the bustling Jemaa el-Fnaa market place and shop for souvenirs to take home? Meandering through Marrakech Today you’ll begin your excursion into one of North Africa’s most magical cities. First stop – the gardens of Menara followed by the Bahia Palace and the Saadian tombs and the Koutoubia, a mosque that dates back to the Saadian dynasty. After having some lunch*, it’s time for an afternoon visit to Jemaa El Fna, as well as souks and craft centres. Then, watch as an expert prepares Msemmen (Moroccan pancakes). Opt to enjoy dinner at Fantasia Chez Ali where you can enjoy a tagine while being entertained by belly dancers.* Casablanca calling You’re off to Casablanca. On arrival, you’ll explore the economic capital of Morocco: visit the central market, the Habous district, the Royal Palace, Mohammed V Square and the Hassan II Great Mosque. Rambling through Rabat Located along the shores of the Bouregreg River and the ocean, Rabat is one of Morocco’s most charming

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Delve into Fez The oldest of Morocco’s imperial cities, Fez is home to a myriad of wonders. You’ll spend all-day in the medieval Medina, home to the Nejjarine Fountain, Moulay Idriss Mausoleum and Karaouine Mosque. Then, it’s onto a traditional café where you will enjoy a cup of tea and lunch. In the afternoon, you’ll be whisked off to Fes Jdid, where you can ogle at the historical buildings and ornate gates.

Meals 7 breakfasts, 1 lunch, 6 dinners Hotels Wazo, Marrakech: 4 nights; Best Western Toubkal in Casablanca: 1 night; Menzeh Zalagh in Fez: 2 nights. Similar hotels may be used Flights Fly with TUI Airways Transport All transportation and excursions as described, including entrance fees WHERE WE FLY FROM Manchester, Birmingham, Gatwick GROUP SIZES 2 to 16 DAY OF DEPARTURE Friday

TUI special experiences (p.06)

2018 DATES

Weekly from Nov

From Meknes back to Marrakech Begin your departure to Marrakech via Meknes, through cattle farms, Mrirt, Khenifra. Lunch will be included with some relaxation time in Beni Mellal, one of the agricultural centers of Morocco. Stop in at a traditional oil mill and then continue onto Marrakech for a night.

2019 DATES

So long! Bid farewell to Morocco as you prepare for your flight home. Or extend your holiday with our multi-centre programme.

Extend your stay in the sun in your pick of one of our many relaxing TUI hotels. Further info page 08

Weekly until Oct

PACKAGE PRICE Starting from

£785pp* MULTI-CENTRE

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AMERICAS 28

Peru

Costa Rica rand Tour G Grand Tour with extensions Epic Costa Rica Cloud Forest

Mexico

Cuba

USA

HIGHLIGHTS

USA tip: Bring a jacket for Las Vegas – people assume it’s always hot in the desert but those airconditioned casinos get chilly!

Cuba tip: Cuban food is taking fashionable restaurants around the globe by storm – taste it for yourself in Havana’s beachfront bars.

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AMERICAS

The majestic Machu Picchu

Lima / Arequipa / Colca Canyon / Cusco / Machu Picchu / Moray Tour pace

PERU

1 2 3

Machu Picchu Lima 3

JOURNEY TO MACHU PICCHU TRAVEL THROUGH THE ANDES MOUNTAINS BY TRAIN ASCEND MACHU PICCHU AND EXPLORE THE ANCIENT RUINS BOARD A BOAT ON LAKE TITICACA AND MARVEL AT FLOATING ISLANDS

This 12-night tour shows you the wonders of Peru – from the architectural gems of Lima and Cusco to ancient Inca sites and the world famous man-made islands of Lake Titicaca.

1 2

28 | TUI TOURS

Puno

Start Finish No. of nights

Arequipa

Arrival in Arequipa Take a domestic flight to Arequipa, where you will begin your visit with a city tour. Explore Arequipa’s exquisite Baroque and religious buildings, before heading to the bright red Santa Catalina Convent, which was founded in 1580 and remains terrifically intact.

See Peru’s less-discovered side You’ll depart early to begin your journey through the town of Yura, the Salinas and Aguada Blanca National Reserve and Pampa Cañahuas with a brief stop in Patahuasi, a magnificent stone forest. Then it’s onto the village of Chivay where your hotel is located.

Landing in Lima Upon arrival in Lima you’ll be collected and transferred to your hotel. Exploring Lima Begin the day with tour of Lima, aka the City of Kings. Discover Peru’s capital city and all it’s cultural and historic offerings, such as pre-Inca sites, brightly-coloured churches, pretty squares and the Miraflores clifftop neighbourhood that overlooks the Pacific Ocean.

Cusco

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PERU

Bird spotting in the Colca Canyon Rise early so you can catch sight of the majestic condors flying over the spectacular Colca Canyon. You’ll stop at the canyon’s best vantage point ‘Cruz del Condor’ before making your way to the ethnic towns of Maca and Yanque, then settling in Puno for the night. Touch down in Taquile and Titicaca It’s a 35 km drive to Taquile Island, a cultural island that dates back to preInca times. Here, the islanders, who live according to the traditions and beliefs of their ancestors, have become renowned for their textiles. Next up, you’ll visit the community of Huayllano before enjoying a traditional box lunch and setting sail for the famous Uros Islands – man-made islands that float in the middle of Lake Titicaca. Cusco bound Admire the stunning scenery as you travel to Cusco. Stop along the way at La Raya (a really spectacular vantage point), the pre-Inca Racchi archaeological site and Andahuaylillas, a town which boasts an ornate church from the 17th Century. Buy a coffee and cake in the central piazza and admire the ornate architecture. Pounding the pavements of Cusco Cusco, aka the Imperial City, is so packed with history and culture it’s a UNESCO World Heritage Site. Begin with a city tour where you’ll discover an ancient Inca palace, the cathedral and then Sacsahuaman, an impressive fortress that was built by the Incas. After exploring a few more historical sites, it’s onto Inka’s Expression art workshop where you can view local artisans and Andean art – why not buy some as a souvenir?

See the Sacred Valley Your journey from Cusco to the Sacred Valley begins with a visit to the picturesque village of Chinchero and then Urpi, a textile centre. You’ll take in views from one of the Sacred Valley’s best vantage points, Racchi, before enjoying lunch at a local restaurant. Finally you’ll head to Ollantaytambo, a town laced with cobblestone streets which is home to an impressive Inca archaeological site.

10 Journey to Machu Picchu

All aboard the train to one of Peru’s most sought-after Inca sites: Machu Picchu. Take in staggering mountain views as the train heads towards Aguas Calientes, the town from where you will begin your ascent to Machu Picchu. Once you arrive at the incredible archaeological site, you’ll have time to explore on your own and relish the ancient stone walls and spectacular views.

11 Foray into Moray

First up is the circular terraces at Moray, which were used as a botanical laboratory by the Incas. Then you’ll make your way to the village of Maras (known for producing the finest sea salt) where you will meet an Andean community and opt to participate in one of their many tasks like harvesting or learning ancient weaving techniques. The day concludes with a traditional thanksgiving ceremony to Pachamama (Mother Earth).

12 Adios Cusco

Bid farewell to Cusco and take a flight on to Lima.

PRICE INCLUDES Meals 12 Breakfasts, 4 lunches Hotels Jose Antonio Hotel, Lima: 3; Casa Andina, Arequipa: 1; El Refugio, Colca: 1; Jose Antonio Hotel, Puno: 2; Jose Antonio Hotel, Cusco: 3; San Augustin Hotel, Aguas Calientes: 2. Similar hotels may be used Flights Fly with one of our scheduled airlines Transport Domestic flights from Lima to Arequipa and Cusco to Lima. All transportation and excursions as described including entrance fees WHERE WE FLY FROM Heathrow, Gatwick GROUP SIZES 10-20 DAY OF DEPARTURE Friday

TUI special experiences (p.06)

2019 DATES

10-May, 14 June, 12 July, 16 Aug, 13 Sept, 11 Oct

PACKAGE PRICE Starting from

£2499pp*

long Lima 13 So As your trip winds to an end, prepare for your flight back home.

TUI tips:

Floating islands on Lake Titicaca

TUI.CO.UK

Don’t leave without trying Peru’s national dish, ceviche – fish marinated in citrus juices with lots of herb-filled potatoes on the side.

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AMERICAS

Rincón de la Vieja / Mistico Arenal / Tortuguero / San José Tour pace

Rincón de la Vieja

1 2 3

COSTA RICA’S GRAND TOUR MARVEL AT THE SUNRISE OVER THE LUSH RAINFOREST

DISCOVER INCREDIBLE NATURAL WONDERS AND WILDLIFE EXPLORE COSTA RICA’S VIBRANT CAPITAL CITY, SAN JOSÉ

Fall in love with Costa Rica on this curated seven-night tour. Whether it’s coming face-to-face with exotic animals, strolling through tropical rainforests or discovering traditional villages, you’ll be captivated by this magical country.

1 2

Hola Costa Rica Arrive at Liberia airport and depart for the Rincón de la Vieja. Volcanoes and mountain vistas Kick off your stay in Costa Rica by getting close to nature. Explore the tropical Rincón de la Vieja National Park, which is where you’ll find the largest and most active volcano in Guanacaste. Meander through the forest, past pools of hot volcanic water and endless volcano viewpoints. Highlights include navigating the watery rollercoaster of the Black River (Rio Negro) in individual inner tube rafts on our Rio Negro Tubing Adventure. Spring into nature Just near the town of Fortuna, you’ll meet a local farmer and taste delicious fruits. Learn how sugar cane is processed and try its potent liquor. Afterwards head off to Mistico Arenal Hanging Bridges Park and change your point of view and experience of the rainforest like never before. Then fall in love with the Tabacon hot springs in Arenal’s largest and most beautiful private, rainforest reserve. The thermal water flows throughout the resort, which means you can spend the entire afternoon wallowing in dozens of cascading waterfalls and warm natural pools along the riverbed.

30 | TUI TOURS

Monkey-ing around One of the top conservation areas in Costa Rica is La Selva Biological Station, where you can learn more about the millions of species that call it home, including howler and capuchin monkeys, and three-toed sloths. Your guide will help you find these fascinating creatures – and do some bird-spotting. This site draws birdwatchers from all over the world so keep your binoculars close. Travel back in time Take a trip back in time to Tortuguero, where there are no roads for cars, only narrow footpaths that run between the houses – revel in the feeling of stepping back a century or two. Wander down the delightfully rustic streets and then drop by the turtle museum and centre. Tripping through Torguguero Start with a guided walk along natural trails to hear the sounds of the forest. Enjoy breakfast at the hotel before heading to the Torguguero National Park, where you’ll take a boat trip and discover the park, which is home to turtles, manatees and land mammals. Opt to meet a family in the Tortuguero Village* and bond over fresh coconut water.

Arenal 2

Tortuguero

San José 1

Orotina

COSTA RICA

Start Finish No. of nights

PRICE INCLUDES Meals 3 Breakfasts, 3 lunches, 3 dinners Hotels Hacienda Guachipelin: 1 night; Arenal Springs: 2 nights; La Quinta Lodge: 1 night; Pachira Lodge: 2 nights; Presidente Hotel: 1 night. Similar hotels may be used Flights Fly with TUI Airways Transport All transportation and excursions as described, including entrance fees where indicated WHERE WE FLY FROM Gatwick GROUP SIZES 6- 25 DAY OF DEPARTURE Monday

TUI special experiences (p.06)

Sojourn in San José Journey by boat and bus transfer from Tortugero to San José, the capital city surrounded by rolling green mountains. Explore San José Spend the morning exploring San José, Costa Rica’s vibrant capital. Your walking tour will take you along the bustling boulevards, past lively markets, fascinating museums and historical sights. Then go to Orotina – a picturesque agricultural community well known for its incredibly tasty fruit. That evening, get ready to fly home, or spend an extra week in the sun with TUI’s multi-centre programme. Or pick from one of our three tour extensions on the following page!

2018 DATES

Weekly from Nov

2019 DATES

Weekly until Oct

PACKAGE PRICE Starting from

£1659pp* MULTI-CENTRE

Turn the page to choose a tour extension. Or extend your stay in the sun in one of our TUI hotels. Further info page 08

TUI.CO.UK

S T FOR A

COSTA RICA

TUI.CO.UK DV

E NTURER S

The lush green hills of Fortuna

Try and spot the wild keel-billed toucan

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AMERICAS

MULTI-CENTRE ONLY

GRAND TOUR EXTENSIONS If you’re taking the Costa Rica Grand Tour, you have the choice between three different tour extensions that you can add on afterwards – giving you a TUI guided experience of Central America that also focuses on the kind of holiday you love the most.

MANUEL ANTONIO EXTENSION Hotel Parador or similar: 4 nights. Breakfast included.

The gorgeous Manuel Antonio

the sea 10 Under Today’s adventure begins in Pez Vela

Today is a day off to lie on the beach, swim and catch up on reading.

12 Beach time

Extend your stay for a further three nights in the beach town of Guanacaste on a TUI multi-centre holiday.

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Marina in Quepos and winds along the Manuel Antonio coastline. Discover a rare jewel of a beach – the hidden Manuel Antonio treasure Biesanz Bay – and have a refreshing swim and delicious local snacks*. Then find the best snorkeling spots with your guide. These include coral reef systems nestled very close to the shore of Biesanz Bay that are among the most beautiful on the planet. Then paddle to the Manuel Antonio National Park.

11 And relax...

Do jungle walks to spot wildlife

LTURE

BE S T FO

Jungle walks Spend the morning in nature, spotting animals and bird life and admiring the human-sized plants that drape over the walkways. Stop off and enjoy fresh fruit and drinks and end your trail on an empty white-sand beach where you can cool down after all that exercise. Learn about the history of the Quepoa indigenous people and what we can do to help preserve this priceless ecosystem.

S T FOR A

Welcome Transfer to Manuel Antonio and check into your hotel.

PACKAGE PRICE Starting from

£2535pp* TUI.CO.UK

COSTA RICA

SÁMARA/CARRILLO EXTENSION

S T F O R NA

Welcome Transfer to Sámara and your hotel.

R E L OV E R

Stay at Nammbu Hotel or similar: 4 nights. Breakfast included.

Into the hills Spend your morning hiking through former cattle farms, past mango plantations (munch away on as many as you want!) and to a nature reserve filled with monkeys and sloths. Immerse yourself in the dry rainforest and learn about the fascinating history of the indigenous Costa Ricans.

10 Ocean living

Visiting Chora Island is an experience you’ll never forget. Paddle across the warm sea to the island. Once there, snorkel to see the underwater world filled with fish, octopus, blowfish and turtles, then paddle back to shore. Enjoy a beach break

11 And relax...

Today is a day off to lie on the beach.

PACKAGE PRICE

12 Beach time

Starting from

£2679pp*

Extend your stay for a further three nights in the beach town of Guanacaste on a TUI multi-centre holiday.

NICARAGUA EXTENSION Hotel Hacienda La Pacífica or similar: 1 night; Hotel Gran Francia or similar: 3 nights. Breakfast included.

8 9

Welcome Transfer to Cañas and check into your hotel. On the river The Corobicí River in the Guanacaste province of Costa Rica offers a tranquil floating trip with Class I and II rapids that will satisfy any nature lover and mellow adventurer. The tropical dry forest is packed with rare animals and is ideal for anyone who loves river living. In the afternoon, transfer to Granada, Nicaragua.

Granada 10 Hello Get to know the city in the most

The Cathedral of Granada

TUI.CO.UK

romantic way possible, with a Granada City Tour by horse-drawn carriage. Sit back and relax while you glide past old colonial houses, the San Francisco Convent and the Guadelupe Church.

Afterwards, visit the Nicaragua Lake Islets by boat, which range in size from one hundred square meters to over one hundred hectares and are filled with rare birds and animals. fun 11 Volcano Spend you day exploring the two volcanoes and five craters that form the Masaya Volcano National Park – the only volcano in the Western Hemisphere where you can ascend in a vehicle to the crater. Then enjoy the free time to shop for handicrafts in the city of Masaya, including a visit to the hammock factory. time 12 Beach Extend your stay for a further three nights in the beach town of Guanacaste on a TUI multi-centre holiday.

PACKAGE PRICE Starting from

£2999pp* TUI TOURS

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R E L OV E R

S T F O R NA

AMERICAS

Tortuguero National Park

Vieja National Park / Manuel Antonio National Park / San José / Tortuguero / Arenal / Monteverde Cloud Forest Tour pace

Tortuguero

2 2 1

Liberia

San José 1

1 2 3

San Gerardo

COSTA RICA DISCOVERY ENJOY DIVERSE BEAUTY, FROM VOLCANOES TO WATERFALLS LOSE YOURSELF IN THE UNIQUE CLOUD FOREST AT MONTEVERDE EXPLORE TORTUGUERO’S FAMOUS CANALS BY BOAT

Experience everything Costa Rica has to offer on this comprehensive 14-night tour. Whether it’s coming face-to-face with exotic animals, strolling through tropical rainforests or discovering pristine beaches, you’ll see every corner of the country.

1 2

34 | TUI TOURS

Start Finish No. of nights

endless volcano viewpoints. Then, ease your achy muscles with a mud bath and a dip in one of the park’s thermal pools.

An all-time high Change your point of view and experience the rainforest like never before on the 2.5km-long Villa Lapas Sky Way – five suspension bridges that snake along the treetops, 50m above the ground*.

Wild about wildlife At Carara National Park, it’s all about animal spotting. Monkeys, crocodiles, armadillos, sloths, jaguars – the list goes on! Spend the day hiking through the park seeking out intimate encounters, then, head to the Guacalillo Estuary and Tárcoles River, home to the stunning scarlet macaw

Hola Costa Rica Arrive at Liberia airport and depart for the Rincón de la Vieja. Volcanoes and mountain vistas What better way to begin your stay in Costa Rica than immersing yourself in the country’s nature? Hit the trails of the tropical Rincón de la Vieja National Park, home to the largest and most active volcano in Guanacaste. Wind through the forest, past pools of hot volcanic water and

COSTA RICA

TUI.CO.UK

COSTA RICA

as well as one of the largest crocodile colonies in the world. Take a leisurely boat ride along the river, passing mangroves where many exotic birds nest.

Beach daze Set against the Pacific Ocean, Manuel Antonio National Park isn’t only wildly beautiful, it’s also teeming with wildlife. Start your day with a two-mile hike, which traverses through the rainforest and concludes on the pearly beach. Take a refreshing post-walk dip in the crystalline blue ocean while gazing at the magnificent thicketed rocky outcrops. Magnificent marine life Today you’ll be hitting two of Costa Rica’s most magnificent coastal gems: Caño Island Biological Reserve and Violines Island. On Caño Island, snorkeling along coral reefs crawling with exotic marine species awaits. Then, it’s a 30-minute boat ride to the lush Violines Island. Here, you’ll be served a picnic lunch followed by a free afternoon of swimming, sunbathing and walking along the remote beach . Go chasing waterfalls Ready for some real adventure? Take a walk through the tropical rainforest to the ultimate destination: Nauyaca Waterfalls, made up of two waterfalls that cascade down rugged rockfaces. Here, you can take a breather after your hike with a swim in one of the pristine pools . Birding bonanza As day breaks, go in search of Costa Rica’s most sought-after bird, the resplendent tropical quetzal. It’s in the San Gerardo de Dota area that this elusive multicoloured critter can be spotted. Refuel at the hotel with a delicious breakfast before hitting the Irazú Volcano National Park, home to several steam-spewing craters and a mineral-rich lake that is bright emerald green in colour. Then it’s onto the city of Cartago and its ancient ruins and ornate basilicas.

Travel back in time Take a trip back in time to Tortuguero, where there are no roads for cars, only some narrow footpaths that run between the houses. Once you have stepped onto dry land, you can wander down the delightfully rustic streets and then drop by the turtle museum and conservation centre.

through Torguguero 10 Tripping Start with an optional guided walk along natural trails to hear the sounds of the forest. Enjoy breakfast at the hotel before heading to the Tortuguero National Park, where you’ll take a boat trip and discover the park, home to turtles, manatees and land mammals. Opt to meet a family in the Tortuguero Village and bond over fresh coconut water and stories about the rich history of the town. * in San José 11 Sojourn Journey by boat and bus transfer from Tortuguero to San José, the capital city surrounded by rolling green mountains. San José 12 Explore Spend the morning exploring San José, Costa Rica’s vibrant capital. Your walking tour will guide you along the bustling boulevards, past lively markets, museums and historical sights. Then, depart for the Arenal Volcano area. Unwind at the Tabacón Hot Springs, the country’s largest network of naturally-flowing thermal mineral springs in Arenal’s largest and most beautiful rainforest.

Seeing the hanging bridges Begin with a forest walk in an ecological reserve homes. Stop in at the butterfly farm and Maleku Indigenous Cultural House, a garden crawling with medicinal plants and blossoming orchids. From here you can meet the Indigenous community and stock up on artisan handicrafts. Next up is the Mistico Arenal Hanging Bridges Park which has 16 hanging bridges from which you can see the lush rainforest.

PRICE INCLUDES Meals 14 breakfasts, 4 lunches, 3 dinners Hotels Rincón de la Veija: 2 nights; Central Pacific: 2 nights; Uvita: 2 nights; San Gerardo: 1 night; Turrialba: 1 night; Tortuguero: 2 nights; San Jose: 1 night; Arenal: 2 nights; Monteverde: 1 night. Similar hotels may be used Flights Fly with TUI Airways Transport Return airport transfers, all transportation and excursions as described and entrance fees WHERE WE FLY FROM Gatwick GROUP SIZES 2-25 DAY OF DEPARTURE Monday

TUI special experiences (p.06)

2019 DATES

Weekly May - Oct

PACKAGE PRICE Starting from

£2525pp* MULTI-CENTRE

Extend your stay in the sun in your pick of one of our many TUI beachfront hotels. Further info page 08

Culture 14 Coffee Begin your journey to Monteverde with a boat ride on breathtaking blue Lake Arenal. Afterwards, enjoy a quintessential Costa Rican coffee tour where you’ll discover the entire coffee making process – from bean to bag. Experience Monteverde Cloud Forest after dark, a wonderful way to end your tour.

15 A Costa Rican tree frog

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Pura vida Bid farewell to Costa Rica and prepare for your flight home – or extend your trip with our multi-centre programme.

TUI tips: For breakfast, try a gallo pinto – a hearty dish made of rice and beans and lots of herbs and spices – and a Costa Rican coffee.

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AMERICAS

Look out for monkeys on your jungle stroll

BEACH BLISS

Come home relaxed, refreshed and golden brown by tagging on anything from two days to 10 at the end of your TUI tour with our multi-centre programme. With a range of hotels on the tropical Caribbean beaches, we have options to suit your taste, your budget or your time frame, so all you need to worry about is enjoying the wonderful landscape.

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A coffee picker gets to work

TUI.CO.UK

COSTA RICA

Arenal Volcano / Caño Negro Biological Reserve / Tabacon / Lake Arenal Los Chiles

Tour pace

1 2 3

Arenal Liberia

2 2

MULTI-CENTRE ONLY

Start 1

REVEL IN THE SOUNDS OF THE JUNGLE ON A NIGHT WALK

Volcano National Park on the other and thermal water flows throughout the resort, which means you can spend the entire afternoon wallowing in dozens of cascading waterfalls and warm natural pools along the riverbed. In the afternoon take a boat ride around the spectacular Lake Arenal, past lily pads filled with emerald coloured frogs, before moving on to your hotel in Monteverde.

LEARN ABOUT SPICY COSTA RICAN COFFEE WITH A LOCAL FARMER EXPLORE THE MONTEVERDE CLOUD FOREST ON A ZIP LINE FROM ABOVE

Welcome to Costa Rica Arrive at Liberia airport and depart for the spectacular Arenal Volcano area.

Animal madness Wend your way up to the Nicaraguan border where you’ll find the Caño Negro Biological Reserve. Take a floating boat ride in the Rio Frio, one of the best places in Costa Rica to view concentrated animal and bird life. As well as rainbow-hued birds of paradise, keep a beady eye open for sloths, three types of monkeys, caimans, lizards, bats, and child-sized plants. After your tour, visit Los Chiles, a rustic village from where you’ll hop on a boat for a tour of the steamy wetlands. Work your way slowly up stream, stopping along en route for wildlife sightings. Have a typical Costa Rican lunch along the river.

Hello hot springs Wind your way through the forest, past pools of hot volcanic water and endless volcano viewpoints. The Tabacon hot springs are flanked by the beautiful Arenal Volcano at one end and the Arenal

TUI.CO.UK

Monteverde COSTA RICA

CLOUD FOREST TOUR From getting lost in the extraordinary Caño Negro Biological Reserve to taking a zip line tour around Monteverde National Park, this four-night adventure holiday is the perfect way to kick off a trip to Costa Rica.

Tabacon

Adrenaline junkies Change your point of view and experience the rainforest like never before on an open-air gondola, which will drop you off at observation areas with fantastic views. Voyage across canyons and in between treetops on your gondola, and then experience the exhilarating adventure of zip lining down the mountainside. Relax and recuperate in the afternoon so you’re ready for your tour of the jungle after dark. Walk along the steamy paths with only the moonlight to guide you, immersing yourself in the excitement of night sounds and smells.

No. of nights

PRICE INCLUDES Meals 4 Breakfasts, 1 lunch Hotels Arenal: 2 nights; Monteverde: 2 nights. Similar hotels may be used Flights Fly with TUI Airways Transport Return airport transfers, all road transport and entrance fees WHERE WE FLY FROM Gatwick GROUP SIZES 2-20 DAY OF DEPARTURE Monday

TUI special experiences (p.06)

2018 DATES

Weekly from November Caffeine calling Need a cup of coffee to start the day? Find out exactly where your morning flat white originates from at a Don Juan Coffee tour. Learn about the plant, the harvest, the drying, toasting and grinding of the bean, then have a cup or two yourself. See how techniques have been honed over the years and understand what a profound impact the drink has had on Costa Rica’s development. Afterwards, get the sun cream ready as it’s time to transfer to your chosen beachfront hotel with our multi-centre programme.

2019 DATES

Weekly until October

PACKAGE PRICE Starting from

£1329pp* MULTI-CENTRE

Extend your stay in the sun in your pick of one of our many TUI beachfront hotels. Further info page 08

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Experience sunrise at Chichen Itza

Hidden ruins in Campeche

TUI tip: If you’re gluten free, try a taco wrapped in marinated cactus leaves – a delicious, healthy take on classic Mexican cuisine. 38 | TUI TOURS

Flamingos of the Ría Lagartos Biosphere Reserve

TUI.CO.UK

MEXICO

Cancun / Chichen Itza / Mérida / Campeche / Palenque / Chetumal Tour pace

Mérida

1 2 3

MAYAN TRAIL OF MEXICO

Cancun 1

Chichen Itza

Campeche 1

MEXICO

Chetumal 1

Palenque 2

Start Finish No. of nights

WATCH THE SUNRISE OVER CHICHEN ITZA BEFORE THE CROWDS ARRIVE SAIL PAST FLOCKS OF FLAMINGOS AT THE RÍA LAGARTOS RESERVE

TICK OFF FOUR UNESCO WORLD HERITAGE SITES This seven-night tour wends its way down the beautiful Yucatán Peninsula, taking in busy colonial towns, ruined Mayan cities and spectacular stretches of coastline. There’s also the opportunity to watch the sunrise over the World Heritage Site of Chichen Itza, before it opens to the public.

Make for the coast Arrive at Cancun Airport and transfer to your hotel in this buzzy beach resort.

Sail across a flamingo-heavy lagoon Think pink. A drive along the coast brings you to the Ría Lagartos Biosphere Reserve, where Mexico’s largest flamingo flocks dot a rose-tinted estuary. You’ll explore by boat, searching out other bird species and crocodiles, before heading onwards towards a cenote, for a Mayan mud bath and a cooling dip. Then it’s off to the ancient Mayan city of Chichen Itza.

Dawn over Chichen Itza It’s worth the early wake-up call to see sunrise over the pyramids, before it opens to the general public. Wander its temples, ball courts and sacrificial altars, before heading onwards to the little city of Izamal, where Mayan monuments mix with conquistador churches. Then drive to the colonial city of Mérida for a night. Explore rainforest ruins It’s like a jungle out there: the rainforesthedged ancient city of Uxmal is a World Heritage Site that was once totally obscured by vegetation. On a guided tour, you’ll see the magnificent, soaring Pyramid of the Magician, before continuing on to the pretty town of Campeche for the night.

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PRICE INCLUDES Multi-coloured buildings in Campeche

Destination Chiapas Take a morning tour around the rainbowhued roads of Campeche, a perfectlypreserved colonial seaside city that’s now a UNESCO World Heritage Site. After driving through its streets, you’ll walk the old city ramparts and wander St Francis Cathedral. Then it’s onwards to Chiapas, where remnants of Mayan culture remain in the local language and dress. Soak up the atmosphere in Palenque. Ancient pyramids and jungle waterfalls Sights don’t come more spectacular than the ruined city-state of Palenque, close to the border with Guatemala. It’s estimated that only five per cent of this lost city has been unearthed – but that still equals 200 huge temple pyramids and palaces. You’ll explore with a guide, then head to a nearby waterfall to soak up the natural beauty of Chiapas. Get lost in mystery East of Palenque, there’s an ancient site so shrouded in mystery that even its original name remains unknown. After breakfast, you’ll head for Becan and find out about its jungle-clad ruins with our guide. Then it’s on to the seafront city of Chetumal, aka home for a night. Time for home (or not) Head back to the airport and your flight to the UK. Or tag on a beach break in Cancun with our multi-centre programme and enjoy more time in the Mexican sun.

Meals 7 breakfasts Hotels Hampton Inn Cancun: 1 night; Villas Arqueologicas Chichen: 1 night; El Castellano Hotel Mérida; 1 night, Plaza Hotel Campeche; 1 night, Mission Hotel Palenque; 2 nights, Fiesta Inn Chetumal; 1 night. Similar hotels may be used Flights Fly with TUI Airways Transport Return airport transfers, all transportation, excursions and entrance fees WHERE WE FLY FROM Gatwick, Bristol, Manchester GROUP SIZES 16-25 DAY OF DEPARTURE Saturday

TUI special experiences (p.06)

2019 DATES

4 May, 9 Jun, 14, 28 Sep, 12 Oct

PACKAGE PRICE Starting from

£1815pp* MULTI-CENTRE

Extend your stay in the sun in your pick of one of our many TUI Cancun hotels. Further info page 08

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A classic car on a Havana street

Havana / Viñales Valley / Cienfuegos / Trinidad

Havana 4

Tour pace

1 2 3

DISCOVER CUBA’S POWERFUL RUM AND CIGAR HISTORY TAKE IN STAGGERING VIEWS FROM ABOVE THE LUSH SUGAR MILLS

This seven-night exploration presents you with the wonders of mystical Cuba. Explore Havana’s historic streets lined with colourful colonial buildings, sip on rum daiquiris at legendary bars and see the country’s less-discovered valleys.

40 | TUI TOURS

Cienfuegos 1 Trinidad

CUBA UNCOVERED MEANDER THROUGH THE WINDING STREETS OF OLD HAVANA

Santa Clara

Touchdown in Varadero After arriving at the airport, you’ll be transferred to Havana and your hotel. Get some rest or opt to spend the evening discovering Cuba’s dynamic capital city, which is known for its vibrant architecture and mouthwatering Mojitos. The essence of Havana Today you’ll be immersing yourself in old and new Havana. Visit a cigar factory and

CUBA

Start Finish No. of nights

the Havana Club Rum Museum, where you’ll sample a rum and cigar pairing. Wander through the city’s historic squares before enjoying lunch at iconic watering hole La Bodeguita del Medio. The journey continues to Capitolio Nacional and the famous Revolution Square, where you’ll have time to explore and take photographs. After a day of sightseeing, why not opt for a stroll along the effervescent Paseo del Prado boulevard or a cocktail at one of Havana’s lively bars?

Visit the Viñales Valley Head for the Pinar del Rio Province, aka the Land of Tobacco, a two-hour drive from Havana. The day begins with a visit to the Viñales Valley, a UNESCO World

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CUBA

A local on the streets of Havana

Palacio de Valle in Cienfuegos

Heritage Site. See the valley’s colourful Mural de la Prehistoria before gliding along the river in a boat to the magical Indian Cave, from where stalactites hang. Opt for a hike along one of the valley’s winding trails before returning to Havana.

Spend the day with Hemingway No trip to Cuba would be complete without tapping into the country’s rich relationship with Hemingway. Begin with a visit to the Hemingway Museum, followed by lunch at Las Terraza de Cojimar, one of his favourite haunts. Next up is Morro Castle, a towering seaside fortress that guards the entrance to Havana Bay and has spectacular views of the city. Finally, wind down with a rum daiquiri (included) and, if you’re lucky, live salsa at El Floridita, one of Hemingway’s favourite cocktail bars. Sojourn to Cienfuegos Known as the ‘Pearl of the South’, Cienfuegos is a charming coastal city that was founded by the French. Before you explore the city, you’ll head to Montemar Natural Park, where you’ll visit a farm that’s home to crocodiles and more, and explore the pretty Treasure Lake by boat. A traditional Cuban lunch will commence, before heading back to the city of Cienfuegos for a walking tour along its bustling boulevards. Continue to seek out the city’s hidden treasures: the park and magnificent villa, Palacio de Valle. If you still have energy, why not take yourself out for an evening of dining, drinking and dancing? Don’t forget, Cuba is the birthplace of salsa!

TUI.CO.UK

PRICE INCLUDES

Traipse through Trinidad Today you’ll head to the colonial city of Trinidad, where you’ll spend the morning walking through the cobblestone streets on a guided tour. Stop in at the city museum before enjoying a cocktail and lunch at a lively local restaurant. Take some time out at the hotel or opt to explore the enchanting city, stopping in at various museums and taking pictures of the palatial buildings along the way. It is, after all, considered one of the most picturesque places in the country. From Santa Clara to Che Guevara Bid farewell to the coast and make your way inland to Sancti Spiritus, a quaint colonial city in Central Cuba. See the stunning Valley of the Sugar Mills from atop the Manaca Iznaga Tower before hitting Sancti Spiritus and exploring its pavements on a walking tour. Enjoy lunch at a local restaurant before heading to Santa Clara – a key location in the history of the Cuban Revolution and home to the final resting place of Che Guevara. Opt to spend time strolling through the park or continue to explore the undiscovered streets of Cuba’s lesser-known city. And remember, tonight you’re staying in an all-inclusive hotel, with meals and drinks included. Olé! Adios, Cuba Begin the day with a hearty Cuban breakfast before preparing for your transfer to Varadero and your flight home – or extend your stay with our multi-centre programme.

Meals 7 breakfasts, 6 lunches, 7 dinners Hotels Havana Hotel or Capri Hotel: 4 nights; La Union or Jagua Hotel: 1 night; Trinidad del Mar (all-inclusive): 1 night; La Granjita or Los Caneyes: 1 night. Similar hotels may be used Flights Fly with a scheduled airline from the UK Transport Transfers, all transportation and excursions as described, including entrance fees WHERE WE FLY FROM Manchester and Heathrow GROUP SIZES 2-16 DAY OF DEPARTURE Friday

TUI special experiences (p.06)

2018 DATES

Weekly from November

2019 DATES

Weekly until April

PACKAGE PRICE Starting from

£2629pp* MULTI-CENTRE

Extend your stay in the sun in your pick of one of our many TUI hotels in Cuba. Further info p8

TUI TOURS

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The magnificent Grand Canyon

Los Angeles / Grand Canyon / Las Vegas / Monument Valley / Bryce Canyon / Yosemite / San Francisco / 17 Mile Drive

CALIFORNIA Stockton

Tour pace

1 2 3

San Francisco

SEE MONUMENT VALLEY, BRYCE CANYON, DEATH VALLEY AND YOSEMITE NATIONAL PARK, WITH ALL FEES INCLUDED EXPLORE SAN FRANCISCO, LOS ANGELES, LAS VEGAS AND CALIFORNIA’S STUNNING COAST

42 | TUI TOURS

This 12-night tour takes you around California’s most electrifying sights – making it possible to see the wonders of western America in one exhilarating journey.

Touch down in California Arrive in the evening and head to bed!

Hello, Hollywood Drive 40 minutes to Downtown LA for breakfast and photo-op with LA’s most famous resident, Mickey Mouse, at the Walt Disney Concert Hall. Next up, wander down the Hollywood Walk of Fame, before some (ultra-healthy) snacks at the Beverly Hills Farmers Market. Then drive two hours to Calico – California’s most famous ghost town, which was abandoned a century ago. The it’s Laughlin for a night.

Las Vegas 1

Sierra Nevada

Los Angeles 1

WEST COAST WANDERER STAND ON THE EDGE OF THE DRAMATIC GRAND CANYON

Bryce City

Yosemite

Grand Canyon 1

Laughlin 1

Start Finish No. of nights

The incredible Grand Canyon Get back on Route 66 and drive through the desert, stopping at Angel Delgadillo’s famous barbershop in Seligman. Arrive in the Grand Canyon National Park where there is the option of taking a scenic flight over this wonder of the world.* After lunch walk from Bright Angel Lodge to Mather Point, aka one of the most spectacular paths in the States. Then get back on the road and head to the heart of Navajo country for a night. . Awesome Arizona Visit the Navajo Interactive Museum and test your Western knowledge in Monument Valley – the towering red sand and rock desertscape that you’ll tour in a 4x4 with a Navajo guide. Next up, it’s

TUI.CO.UK

USA / WEST COAST

Welcome to Las Vegas!

a photo-op at Horseshoe Bend on the Colorado River. This is followed by a drive to Bryce City and incredible sunset views.

Seeing Bryce Canyon First stop – watching the spectacular sunrise over Bryce Canyon National Park (if you can face the early alarm, that is). Then it’s back on the road to the glittering Las Vegas, stopping for some shopping in the pretty town of St George. Get your celeb-style selfie under the iconic ‘Fabulous Las Vegas’ sign and check into your hotel, which is a stone’s throw from the Strip. Strutting down the Strip Up early? Take our optional excursion to the Hoover Dam*, where our guides will explain how such a massive operation works. Or spend your day exploring Vegas, moving from fountains to rollercoasters to roulette tables. Although, save some energy for the evening, where you’ll watch a Vegas show with dinner. * Defying Death Valley Wear your lightest cottons as you’re off to Death Valley! Zabriskie Point is desert country at its most dramatic, where the land folds up like a Viennetta ice cream. Drive to a series of dramatic viewpoints and have a picnic by one of the ridges before driving to Tulare for the night. ‘Yes’ to Yosemite Spend your day marvelling at the natural wonder that is Yosemite. Splash your face in the Bridalveil Falls, climb the granite cliffs, take in the clear streams and explore the wilderness on foot. Have a picnic* by the Yosemite Falls – the highest waterfall in California – and hop back on the highway to Stockton.

TUI.CO.UK

The Golden Gate Bridge

Wined in Style Line your stomach at breakfast because you’re heading to wine country. Sonoma is at the heart of California’s renowned vineyards and you’ll start the day with wine tastings at Sebastini’s famous winery. After lunch, drive an hour to Sausalito, where you’ll take a ferry to San Francisco – have your camera at the ready as the Golden Gate Bridge and Alcatraz Island loom into view.

San Fran 10 Stupendous See the Civic Centre, the Cathedral of Saint Mary and the Golden Gate Bridge on this whistle-stop tour of what’s often described as America’s prettiest city – then spend the afternoon at leisure, hopping aboard ornate trams and exploring the city’s renowned bookstores and bars.

11 Marvel at Monterey

Take the extraordinary 17-mile drive from Bay Area towards California’s rugged central coast. Spend the morning on a coastal trail, visiting the aquarium and having a picnic on Pebble Beach. Don’t miss the iconic Lone Cypress – the most photographed tree in California. Take a quick drive down to the city of Carmel for some shopping, and then onto Pismo Beach for a night.

12 Seeing Santa Barbara

Check out Solvang, a Danish enclave which includes a recreation of Copenhagen’s famous Little Mermaid! Then head down to Santa Barbara followed by an afternoon exploring the iconic beachfront towns of Malibu, Santa Monica and Venice Beach.

13 All good things…

Spend a last morning doing your own thing (How about hailing a cab to Malibu?), before catching your flight to the UK.

PRICE INCLUDES Meals 5 breakfasts Hotels Holiday Inn LAX; Hotel Laughlin; Quality Inn Navajo Nation; Best Western Ruby’s Inn; Harrah’s Hotel; Marriott Fairfield Inn; Best Western Inn; Fusion Hotel; Shore Cliff Lodge. Similar hotels may be used Flights Fly with a choice of scheduled airlines Transport Transfers, all transportation, entrance fees and excursions as described WHERE WE FLY FROM Heathrow, Gatwick, Birmingham, Manchester, Glasgow GROUP SIZES 16-25 DAY OF DEPARTURE Saturday

TUI special experiences (p.06)

2019 DATES 11 May, 22 June

PACKAGE PRICE Starting from

£2599pp* TUI TOURS

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China

Vietnam Ultimate Vietnam North Vietnam Mekong Delta Vietnam’s Southern Highlights

Thailand

Sri Lanka Epic Sri Lanka Sri Lankan Discovery

India Golden Triangle Kerala

HIGHLIGHTS

Vietnam tip: Order a plate of lettuce and mango rice paper rolls with fresh lime and soda from any roadside café.

China tip: When in Chengdu opt for a Sichuan curry: its spicy peppercorns will blow your mind – and the roof of your mouth!

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The Great Wall of China

Beijing

Beijing / Xi’An / Chengdu / Yangtze River Cruise / Shanghai Tour pace

Xi’An

1 2 3

Chengdu

ONCE-IN-ALIFETIME CHINA WATCH THE SUNSET BY THE ANCIENT FORBIDDEN CITY LEARN THE ART OF TAI CHI ON A YANGTZE RIVER CRUISE FALL IN LOVE WITH THE BABY PANDAS OF CHENGDU

From discovering that dumplings are your new favourite food to immersing yourself in China’s extraordinary history, this trip will be life-changing in more ways than one. Revel in this magical country with an English-speaking guide who will help you unlock all its secrets.

1 2

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3 1

Hello China Depart from your UK airport and fly overnight to China. The mythic Forbidden City Land in China’s cultural and historic powerhouse. Fall headfirst into Beijing’s fascinating past by going straight to Tiananmen Square and the Forbidden City. That evening, watch the sunset over the Imperial Gardens.

Yichang

Shanghai 2

CHINA

Start Finish No. of nights

Explore the Great Wall of China It’s time for China’s most dramatic attraction – the Great Wall, where our guide will take you to the Huanghuacheng section, which is hidden away from the crowds and awash with wildflowers in spring. After lunch, immerse yourself in the prettiness of the Summer Palace.

Watch your first Tang Dynasty show Hop on a bullet train to the ancient city of Xi’An. Watch a Tang Dynasty masked show, followed by a dumpling dinner.

Become a history buff in Xi’An The world-famous Terracotta Warriors date back to 200BC and are a sight not to be missed – let your guide teach you their extraordinary history, and take you

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CHINA

on a tourist-free tour of the ancient city. Afterwards, wander through the willow tree-filled People’s Park.

PRICE INCLUDES

Discover Sichuan cuisine in Chengdu Spend the morning practicing your Tai Chi before getting on a five-hour bullet train to Chengdu and enjoying a mask-changing show and Sichuan dinner. Fall in love with the pandas Doted upon, inquisitive and enticingly plump, the pandas of Chengdu loll about like mini emperors in their bamboo enclosures. Head straight to the Dujiangyan Panda Base with your guide to observe these special creatures in a wonderful environment, before an included lunch at a local restaurant. Walk the winding streets of Chongqing Take a two-hour bullet train to Chongqing to visit the old town of Ciqikou – a scarlet lantern and antique shop-filled spot in central China. Drive to the pier to climb aboard the President No.7 cruise ship – a comfortable base from which to explore the Yangtze Gorges for three nights. Set sail on the Yangtze River Wake up with a fizz of excitement to discover you’re floating down the Yangtze River. Learn Tai Chi, admire the scenery and photograph the birdlife. Land to explore the Shibaozhai Pagoda – a scarlet Buddhist temple on the banks of the river. Voyage through gorges Gawp at the jagged gorges towering on either side, and take a speedboat to the lime-green Shennv Stream.

the world’s biggest dam 11 Visit Take a tour of the iconic Three Gorges

Meals 13 breakfasts, 7 lunches and 6 dinners

The markets of Xi’An

Dam and later wander past the riverside bathers in the town of Yichang. Lunch on fiery local dishes and explore the farmers market. Then board a two-hour flight to your central hotel in the glitzy creative capital of Shanghai.

Promenade the Shanghai Bund Rooftop bars and all-night dim sum restaurants line the city – although there’s plenty of history amid the hedonism, particularly in the Yuyuan Garden and the old bazaar, where you’ll spend the morning. Then visit the museums of the West Bund and admire the impressive night skyline.*

See the water lilies of Zhujiajiao Drive to the perfectly pretty water town of Zhujiajiao, have lunch locally and take the four-hour bullet train back to Beijing.

Explore Beijing’s ancient Hutongs Choose an optional tour of the higgedly piggeldy hutongs that line the inner city streets of the capital, meet local Beijingers in their centuries-old homes and explore the Temple of Heaven.* All before enjoying an all-out Peking duck dinner.

Hotels Xiyuan Hotel: 4 nights; Grand Park Hotel: 2 nights; Chengdu Tibet Hotel: 2 nights; President No.7: 3 nights; Jin Jiang Tower: 2 nights. Similar hotels may be used Flights Fly with one of our scheduled airlines Transport Return airport transfers, all road and train transport, internal flights and the President No.7 Yangtze cruise WHERE WE FLY FROM Heathrow, Gatwick, Birmingham, Manchester, Glasgow GROUP SIZES 16-25 DAY OF DEPARTURE Wednesday ENTRY REQUIREMENTS You will need to get a visa to visit China

TUI special experiences (p.06)

China... 15 Goodbye Leave for the airport and fly home.

2019 DATES 8 May, 5 June

PACKAGE PRICE Starting from

£2625pp*

TUI tips:

Admire traditional Chinese architecture

TUI.CO.UK

When you’re in China, you’ll fall in love with all the incredible food on offer – don’t miss the ridiculously tasty dumplings of Shanghai, where xiaolongbaos are an oily, sweet and salty ode to Chinese cooking.

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The breathtaking Halong Bay

Hanoi 2

Phu Quoc / Hanoi / Halong Bay / Hue / Hoi An / Ho Chi Minh City / Mekong Delta Tour pace

CRUISE ALONG THE EMERALD WATERS OF HALONG BAY VISIT THE WORLD FAMOUS CU CHI TUNNELS SEE THE MYRIAD OF ESTUARIES AND ISLANDS IN THE MEKONG DELTA

Halong Bay

Hue

1 2 3

Hoi An 3

ULTIMATE VIETNAM This 14-night tour provides you with the ultimate experience of venerable Vietnam. Cycle along the narrow streets of Hanoi, see a traditional fishing village in Halong Bay and discover some of Ho Chi Minh City’s most iconic landmarks.

1 2

48 | TUI TOURS

Touchdown in Phu Quoc Welcome to Vietnam! You’ll be greeted by your local guide and transferred to your hotel. Leisure and pleasure Spend the morning at your leisure: lazing by the hotel pool or taking a dip in the ocean. You’ll then transfer for your short flight to Hanoi where your guide will meet you and take you to your hotel for a restful night.

Start Finish No. of nights

VIETNAM Phu Quoc

2 2

Ho Chi Minh City

Hit Hanoi Get ready for a day packed with culture as you explore the streets of the Frenchinfluenced city of Hanoi. Visit a number of landmarks and take a cycle tour along the narrow streets of the Old Quarter through Silk Street, where you can purchase locally-made souvenirs before heading to a lively performance of the traditional Water Puppet Show.

Set sail in Halong Bay This morning you’ll be collected for your transfer to the magical Halong Bay, where you’ll board a boat and cruise through the bay, past the limestone islands that rise from the ocean like dragons’ teeth. In the afternoon you’ll visit a fishing village and interact with local fisherman. Back on

TUI.CO.UK

VIETNAM

board, you’ll enjoy a cooking class or sip on a cocktail and feast on dinner as you watch the sun set over the emerald bay.

PRICE INCLUDES

Consider the caves Begin the day as most Vietnamese do: with Tai Chi exercise accompanied by the sunrise. Refuel with breakfast before a trip to a magical limestone grotto to explore the spectacular caves. From here, you’ll get ready for your transfer to the airport for your flight to the centrally-located city of Hue. Drift down Hue’s Perfume River Wake to a morning boat ride along Hue’s famed Perfume River to the iconic 500-year-old Thien Mu Pagoda. Then it’s onto lunch at a local restaurant followed by a visit to the ornate tomb of Emperor Khai Dinh. The day concludes with a stop at a roadside village to observe locals making artisanal products. Journey along the Hai Van Pass Journey from Hue to the coastal city of Danang over the spectacular winding Hai Van Pass, while stopping to observe spectacular views at various beaches. You’ll continue to the charming seaside town of Hoi An where you will spend the night. Coastal delights in Hoi An First stop – the spectacular ancient ruins of the My Son Kingdom that dates back to the 4th Century. After this, you’ll return to the ancient town of Hoi An for a free afternoon of exploring. Why not end off the day with shopping and a bowl of steaming pho and an icy cold beer?* A day for doing or downtime Today is a day of choice! Laze by the hotel pool, pop down to the nearby beach or head into the town to get clothes made by local tailors. Or select an optional experience like a cycle tour to traditional farms, an inland tour to an ethnic community or a cooking class where you can learn to make your own exemplary bowl of pho.*

Meals 12 breakfasts, 5 lunches, 3 dinners Hotels Famiana Resort & Spa: 3 nights; The Anne Hotel: 2 nights; Indochina Sails: 1 night; Eldora Hue Hotel: 2 nights; Hoi An Silk Marina Resort: 3 nights; Golden Central Hotel: 2 nights; TTC Premium Can Tho Hotel: 1 night Flights Fly with TUI Airways Mariamman Hindu Temple in Saigon

10 Hello Ho Chi Minh City

This morning you’ll transfer to the airport for your flight to Ho Chi Minh City. After touch-down, you’ll visit the city’s stunning landmarks including the War Museum, which presents a stark reminder of the Vietnam war. Then it’s onto a traditional medicine museum.

11 Visit the famous Cu Chi Tunnels

One of the last remaining intact monuments from the Vietnam war is the network of underground Cu Chi Tunnels. These 200km of tunnels, which were dug by hand and used for the Viet Cong during the Vietnam War, can be explored by visitors. Then, head back for an evening at your leisure. Why not opt to visit a local market and sample some rice paper rolls?*

12 Meandering along the Mekong Delta

It’s a short drive through beautiful agricultural areas to the Mekong Delta. On arrival, you’ll board a boat and explore the myriad of estuaries and islands. Then it’s onto Can Tho, where you’ll take a sunset bicycle ride along the village road, before concluding in a pretty garden where you can savor fresh fruits and herbal tea.

13 Glimpse the floating markets

Following an early breakfast, you’ll make your way to Ninh Kieu Wharf where you’ll board a wooden boat to visit Cai Rang Floating Market, the Delta’s busiest floating market. Watch the busy sellers in action before heading back to the airport for your flight to Phu Quoc.

moments 14 Final Awake in Phu Quoc to a day of leisure. Unwind in your hotel, spend the day by the pool or hit the beach for some final moments of Vietnamese sunshine. Phu Quoc 15 Farewell Bid farewell to Phu Quoc as you prepare A bowl of Pho

TUI.CO.UK

for your flight home.

Transport All transportation and excursions as described, including entrance fees WHERE WE FLY FROM Gatwick GROUP SIZES 2-25 DAY OF DEPARTURE Mondays ENTRY REQUIREMENTS British citizens don’t need a visa to enter Vietnam for up to 14 days. You must have a passport that’s valid for a minimum of six months.

TUI special experiences (p.06)

2018/19 DATES

Weekly from November 2018 to May 2019

PACKAGE PRICE Starting from

£1559pp* MULTI-CENTRE

Extend your stay in the sun in your pick of one of our many TUI beachfront hotels. Further info page 08

TUI tips: The cities of Vietnam can be hot and sticky, even at night. When you have evenings free to explore, head up to one of the many rooftop bars, where the air is cooler and the locals congregate after work.

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Rice fields in Sapa 1

Phu Quoc / Ninh Binh / Halong Bay / Hanoi / Sapa Tour pace

Sapa 1 Hanoi 2

1 2 3 1

NORTH VIETNAM UP CLOSE WALK TO THE LOCAL HILL TRIBE VILLAGE OF CAT CAT IN SAPA AND MEET THE LOCALS

This seven-night journey gives you a taste of Vietnam’s magical north. Wander the capital’s Old Quarter, visit the bustling Sapa wet market and marvel at the extraordinary natural spectacle that is Halong Bay.

GET LOST IN THE OLD-FASHIONED STREETS OF HANOI AND BUY FOOD FROM FRAGRANT MARKETS

SET SAIL ON AN OLD-FASHIONED JUNK AND WATCH THE SUNRISE AND SUNSET OVER HALONG BAY

50 | TUI TOURS

Vivid Vietnam Touch down in Phu Quoc – a tiny jewellike island off the Cambodian coast – and then fly to the capital city of Hanoi. That evening, enjoy a delightful Water Puppet Show at Thang Long Theatre followed by dinner. Hello Ninh Binh Known as Vietnam’s dry Halong Bay, Hoa Lu boasts breath-taking scenery

Start Finish No. of nights

Phu Quoc

with jagged rocks jutting out of the surrounding rice paddies. The capital of Vietnam under the Ding Dynasty (968980) and the Early Le Dynasty (9801009), it still has ancient citadels to enjoy. Take a boat ride to Tam Coc Cave and visit Bich Dong Pagoda and the Temples of the Dinh & Le Dynasties in the afternoon. Have a delicious lunch of rice paper rolls and transfer back to Hanoi.

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VIETNAM

The lush Ninh Binh

PRICE INCLUDES Meals 6 breakfasts, 5 lunches, 2 dinners Hotels Hanoi: 1 night; Halong Bay: 1 night; Sapa: 1 night; Phu Quoc: 1 night; Overnight train (4 person compartment): 2 nights. Similar hotels may be used The One Pillar Pagoda in Hanoi

Flights Fly with TUI Airways Transport All transportation and excursions as described, including entrance fees

visit a fishing village and interact with local fisherman. Back on board, you’ll enjoy a cooking class or sip on a cocktail and feast on dinner as you watch the sun set over the emerald bay.

Consider the caves Begin the day as most Vietnamese do: with a Tai Chi exercise accompanied by the sunrise in the bay. Refuel with breakfast before a trip to a magical limestone grotto to explore the spectacular caves. Head back to Hanoi, explore the Old Quarter and get some tips from your guide on where to have dinner. After you’ve eaten, board the comfortable Victoria Express overnight train to Lao Cai. Meet the locals Once you’ve rolled into the central station in style, have breakfast and check-in to your hotel. Wander the town before you immerse yourself in the cultural wonders of hill tribe village of Cat Cat. Home to the H’mong minority peoples, you will have the opportunity to meet young families and see how they live, before heading back to Sapa in the late afternoon.

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Market Day Indulge your senses in the Sapa daily wet market and then set out on our halfmorning walk down to Muong Hoa valley, where we climb down to the villages of Lao Chai and Ta Van, which are home to H’mong and Dzay people. Meet them in their homes and admire the incredible views over the valley. Have lunch at a local restaurant before another romantic overnight train back to Hanoi.

WHERE WE FLY FROM Gatwick GROUP SIZES 2-16 DAY OF DEPARTURE Monday ENTRY REQUIREMENTS For stays over 15 days you will need a visa to visit Vietnam

TUI special experiences (p.06) It’s history time After rolling into the station and having a leisurely breakfast at the hotel, visit the fascinating Ethnology Museum and learn about the country’s past. Then visit the Temple of Literature, aka the first university of Vietnam and cycle alongside the locals in the higgledy piggledy Old Quarter streets selling silk, rice, books and more. Then take a short flight to Phu Quoc, where you’ll spend the night. Island life Wake up on the picture perfect tropical island of Phu Quoc. Either transfer home on an early flight or make the most of our multi-centre programme and our selection of beachfront hotels.

2018 DATES

Weekly from Nov

2019 DATES

Weekly until April

PACKAGE PRICE Starting from

£1849pp* MULTI-CENTRE

Extend your stay in the sun in your pick of one of our many TUI hotels. Further info page 08

TUI TOURS

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ASIA Siem Reap 2

CAMBODIA

Phu Quoc / Can Tho / Cai Rang / Phnom Penh / Siem Reap / Angkor Wat Tour pace

Phnom Penh 1

1 2 3

Chau Doc

VIETNAM

Phu Quoc 2

MEKONG DELTA UNVEILED a five-hour speedboat up the river to Cambodia, where you’ll dock in the central harbour, film star-style. Check into your hotel and explore the pretty colonial city by foot – including the Independence Monument, the National Museum, the Royal Palace and the Wat Phnom temple (Phnom Penh’s namesake), from where you’ll delight in views over the tree-lined avenues of the city during sunset.

MARVEL AT THE AWE-INSPIRING TEMPLES OF ANGKOR WAT ARRIVE IN CAMBODIA, JAMES BOND-STYLE, VIA SPEEDBOAT SAIL THROUGH THE FRAGRANT FLOATING MARKET OF CAI RANG

From bobbing boats along the whiskey coloured Mekong River to the otherworldly beauty and mischievous monkeys of the ancient temples of Angkor Wat, the Mekong Delta and its surrounds contain magical moments throughout.

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Beach bunny Land in the jewel-like island of Phu Quoc and spend a day relaxing on the beach. History time Take a quick flight to Can Tho, where you’ll delve into the Vietnam War and the country’s colonial past. Visit prisons, head to the market, meet the local monks and wander around the French Quarter. In the evening, board the Princess Cruise riverboat for dinner in the harbour. Mangrove madness Wake up with a boat trip around the fragrant floating market of Cai Rang, where locals trade fresh produce over the murky river. Then continue further along the Mekong towards the Tra Su Bird Sanctuary, where you can see the most extraordinary compilation of birds in Vietnam. Take a boat through the myriad of winding waterways, shaded by mangroves, ferns and lush greenery. This eco-reserve spans 850 hectares and is an ecological heaven for fauna and flora, with more than 100 species of water bird and fruit bat, so keep your binocs close. Crazy about Cambodia Bid farewell to Vietnam and hop on

52 | TUI TOURS

Temple time Board a short flight to Siem Reap, which is home to Angkor Wat – aka one of the greatest collection of temples on earth. Wander the splendour of these five ancient palaces, complete with a resident monkey population and Indiana Jonesstyle nooks and crannies to explore. Watch the sun dip low behind the hills and have dinner at a local night market. Find your Kingdom Wake up early to experience the onein-a-lifetime sight of the sun rising over Angkor Wat and Phnom Bakheng. Come back to the hotel for breakfast and head again to the ancient capital of Angkor Thom, the South Gate, the Bayon Temple, the Royal Enclosure, the Elephants Terrace and the Terrace of the Leper King. In the afternoon, visit Preah Khan temple and Neak Pean – a fountain built in the middle of a pool that represents the paradisiacal Himalayan mountain-lake, Ta Som. Island time Board a plane to Phu Quoc, where you can spend the day at leisure, relaxing on the beach. Goodbye Vietnam Great ready for you flight home – or add on a beach break with our multi-centre programme.

Start Finish No. of nights

Can Tho 1

PRICE INCLUDES Meals 7 breakfasts, 5 lunches, 1 dinner Hotels Famiana Resort & Spa: 2 nights; Garden View Villa: 1 night; Chau Doc: Victoria Chau Doc Resort: 1 night; Sunway Hotel Phnom Penh: 1 night; Tara Angkor Hotel: 1 night. Similar hotels may be used Flights Fly with TUI Airways Transport All transportation and excursions as described, including entrance fees where indicated. WHERE WE FLY FROM Gatwick GROUP SIZES 10-20 DAY OF DEPARTURE Monday ENTRY REQUIREMENTS If you’re British, you will need a multi-entry visa for Vietnam as you’ll be entering the country twice. A Cambodia Visa is also required, which can be obtained on entry. You must have a passport that’s valid for at least six months after travel

TUI special experiences (p.06)

2018 DATES

Weekly from Nov

2019 DATES

Weekly until April

PACKAGE PRICE Starting from

£2155pp* MULTI-CENTRE

Extend your stay in the sun in your pick of one of our many TUI hotels. Further info page 08

TUI.CO.UK

S T FOR A

VIETNAM

TUI.CO.UK DV E NTURER S

Ancient temples in Angkor Wat

Local life on the Mekong River

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Traditional meets modern in beguiling Vietnam

BEACH BLISS

Come home relaxed, refreshed and golden brown by tagging on anything from two to nine days at the end of your TUI tour with our multi-centre programme. With a range of hotels on the tropical island of Phu Quoc, we have options to suit your taste, your budget or your time frame, so all you need to worry about is relaxing and enjoying the countryâ&#x20AC;&#x2122;s gentle hospitality.

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A street vendor selling fruit

TUI.CO.UK

VIETNAM

Phu Quoc / Saigon / The Mekong River Delta / Chau Doc Chau Doc

Tour pace

1 2 3

Mekong River 1 1

MULTI-CENTRE ONLY

VIETNAM’S SOUTHERN HIGHLIGHTS a local lunch by the water. Back in the city, opt for a dinner cruise down the Saigon River, eating fragrant dishes while you sail past the glittering skyscrapers.*

TASTE LOCAL DELICACIES SUCH AS PHO AND BANH MI IN SAIGON’S FAMOUS FOOD MARKETS SET SAIL UP THE MEKONG AND MARVEL AT THE CU CHI TUNNELS FINISH WITH A TOES-IN-SAND BEACH BREAK ON THE IDYLLIC ISLAND OF PHU QUOC

Savour the full magic of Vietnam’s ancient culture on boats, in floating markets, on white-sand beaches and at street stalls and restaurants around the southern part of this beautiful country.

1 2

Vivid Vietnam Touch down in Phu Quoc – a tiny jewellike island off the Cambodian coast – and check into your beachfront hotel. Seeing Saigon Take a short flight across the azure water to the steamy city of Saigon, where locals whizz past on brightly-coloured scooters and the smell of jasmine permeates the busy streets. Visit must-see sites including the Notre Dame Cathedral, the imposing Central Post Office, the moving War Remnants Museum and the ancient Ben Thanh Market. Stop off along the way to buy some trinkets and cool down with a fresh lime and soda or rice paper rolls with chilli. Harnessing history The immense and complex myriad of underground tunnels created at Cu Chi played a major role during the Vietnam War. You can explore these make-shift hospitals, hideouts and shelters, which are all an hour out of Saigon. Recuperate with

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Marvellous Mekong The Mekong River is as exotic as it sounds – see the whiskey-coloured water for yourself, populated by fishermen in traditional hats and swooping birds of paradise. Drive through the emerald green fruit bowl of Vietnam, before taking a boat trip upstream, where you’ll wade through thick lily-pads to visit estuaries and islands. Pluck jackfruit from the orchards, admire bonsai gardens and continue on to Can Tho for the night. Village life Spend your day on the water as you drift towards floating markets, where hawkers pass freshly-plucked mangoes and glistening fish over the sides of their rickety old boats in one of Vietnam’s largest on-water communities. Then head further up the Mekong and visit brightly-coloured temples on foot and climb a local mountain to gain a sense of perspective on this vast river. On your way downstream to Chau Doc, meet local fish farmers and fabric weavers and learn about their trade. Island time After a delicious traditional Vietnamese breakfast, hop on another plane from Chau Doc to the picture-perfect tropical island of Phu Quoc, where, thanks to our multi-centre programme, you can choose between a number of beachfront properties to sit back and relax in, and extend your trip by anything from two days to nine days.

Start Finish No. of nights

Can Tho

VIETNAM

PRICE INCLUDES Meals 5 breakfasts, 3 lunches Hotels Seashells Phu Quoc Hotel & Spa Saigon: 1 night; Golden Central Hotel: 2 nights; TTC Premium Can Tho Hotel: 1 night; Victoria Chau Doc Resort: 1 night. Similar hotels may be used Flights Fly with TUI Airways Transport Return airport transfers, all road transport, internal flights and boat cruises WHERE WE FLY FROM Gatwick GROUP SIZES 2-20 ENTRY REQUIREMENTS British citizens don’t need a visa to enter Vietnam for up to 14 days. You must have a passport that’s valid for a minimum of six months DAY OF DEPARTURE Monday

TUI special experiences (p.06)

2018 DATES

Weekly from November

2019 DATES

Weekly until April

PACKAGE PRICE Starting from

£1725pp* MULTI-CENTRE

Extend your stay in the sun in your pick of one of our many TUI beachfront hotels. Further info page 08

TUI TOURS

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ASIA

Haw Pha Bang in Luang Prabang

Bangkok / Ayutthaya / Phitsanulok / Chiang Mai / Golden Triangle / Mekong River / Pak Ou Caves / Luang Prabang Tour pace

Luang Prabang

LAOS

1 2 3

THAILAND

FOOTSTEPS IN THE FAR EAST EXPLORE BANGKOK, INCLUDING THE GRAND PALACE ENJOY A TWO-NIGHT MEKONG RIVER ADVENTURE DISCOVER LAOS AND THE ANCIENT CAPITAL OF LUANG PRABANG

This 12-night tour takes you around Thailand and Laos’ most fascinating, lesser-known cultural gems.

1 2

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International travel Fly from the UK to Bangkok. Welcome to Thailand You’ll be met at the airport and driven to your Bangkok hotel, where you’ll spend the night. Why not use the day to have a traditional Thai massage or a sundowner on a rooftop bar?* The best of Bangkok After breakfast, you’ll be taken on a tour of the most important Buddhist temples in Thailand’s capital, including Wat Traimit, with its 5.5 ton gold Buddha, the Chedis of the Kings and the Grand Palace, once home to the kings of Bangkok. Next, feast

Bangkok

Start Finish No. of nights

on some fine cuisine, by popping in for lunch at a local restaurant.

Take in terrific temples You’ll have breakfast at the hotel before setting off for Ayutthaya and visits to the ancient temples of Wat Yai Chaimongkhon, Wat Mahathat and Wat Phanan Choeng, with a stop for lunch at a local restaurant. Afterwards, you’ll go on to Phitsanulok for a tour of the city and to check-in.

Enjoy a unique experience Fuel up at breakfast, as today you’ll be exploring the 45m2 incredible UNESCOlisted temples and ruins of the kingdom of Sukhothai. You’ll also have the unique experience of visiting the village of Khao Lam, where you’ll cook and taste the traditional Khao Lam snack – coconut and sugar-flavoured sticky rice – with local

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THAILAND & LAOS

people, followed by lunch. In the afternoon, you’ll be taken to the extraordinary Wat Phra That Lampang Luang temple, where you can climb the naga (serpent) staircase – don’t worry, they’re not real snakes! – before heading to Chiang Mai for the night.

Climb a stairway to heaven Feeling energetic? Climb the 309 naga staircase to the sacred Wat Phra That Doi Suthep temple. Not up to it? No worries – there’s also a cable car, so everyone can appreciate the truly awesome city panorama from the top. You can also feast your eyes on beautiful flowering orchids you’ll be viewing afterwards, before sitting down to a local lunch. Also, make sure you don’t miss the famous night market. Go for gold First stop is a hill-tribe village, where you’ll experience and learn about life here, before eating lunch at a local restaurant. Then you’re off to the famed Golden Triangle, where Laos, Myanmar and Thailand meet. Be sure to get a selfie at the viewpoint, then pop into the House of Opium museum to learn about the ancient cultivation of the drug in this area, which is nowadays a safe and fascinating place to explore. Afterwards, you’ll take a boat trip on the Mekong River, before checking into a Golden Triangle hotel. The Mighty Mekong River All aboard the boat to Huay Xai to cross into Laos. If you haven’t organised a visa, you can still get it here – just be sure to bring a passport-size picture and US$45 (it may be less, depending on your nationality, but best to bring enough!). It’s all about the river today, as you’ll now take the Luang Say boat and cruise down the Mekong to Pakbeng. Along the way you’ll visit villages of local tribes and ethnicities, enjoy lunch on board before checking into your riverside lodge with a welcome drink. Experience local life Your cruise continues today, as you sail downstream towards Luang Prabang, the royal capital of Laos until 1975. After checking in to Kamu Lodge, which works closely with the local communities, you’ll visit a nearby village, see rice planting and harvesting, an archery contest and try your hand at gold panning and traditional fishing. Return to the eco-conscious Kamu Lodge for dinner and an overnight stay.

10 Caves and cruising

With a morning off, why not opt for an activity offered by the Lodge? A Kamu massage, for instance, is renowned for its healing powers.* After lunch, you’ll

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Sukothai Historical Park

board your boat to the incredible Pak Ou caves, this time to Tham Ting, a cave where thousands of Buddha statues were discovered, and then back to Luang Prabang to spend the night.

11 Rise and shine

It’s an early start, but worth it to travel by tuk-tuk to experience alms giving. At 6am, Buddhist monks and novices make their way single file through the centre of Luang Prabang to accept gifts of food from locals. You’ll get your breakfast too, when you return to the hotel before heading off to the National Museum, temples, and the confluence of the Mekong and Nam Khan rivers. After your crack-of-dawn start, the afternoon off is a chance to relax.

Let loose! Aside from your flight from Luang Prabang back to Bangkok, today is wide open to use as you like. Rest and relax? A bit of shopping in the city? Or a chance to amble along and experience Bangkok’s sights and sounds at your leisure.

13 Why not opt for a final tour?

After breakfast at your hotel, you can do what you want, including the option of a full-day tour to Kanchanaburi.* On the way, you’ll stop at the pretty Floating Market at Damnoen Saduak, the ThailandBurma Railway Centre museum and the WWII cemetery, before arriving at the river crossing made famous by the book and subsequent film, The Bridge on the River Kwai. Lunch will be at a river-view restaurant, before your return to Bangkok.

of departure 14 Day Feast on a final breakfast and take a last look at Bangkok before your flight back to the UK. Or extend your holiday with a multi-centre hotel on the beach.

PRICE INCLUDES Meals 12 breakfasts, 9 lunches, 2 dinners Hotels Bangkok: 4 nights; Phitsanulok: 1 night, Chiang Mai: 2 nights; Golden Triangle: 1 night; Mekong River Lodges: 2 nights; Luang Prabang: 2 nights. Similar hotels may be used Flights Fly with a choice of scheduled airlines Transport Transfers, all transportation, entrance fees and excursions as described WHERE WE FLY FROM Heathrow, Gatwick, Birmingham, Manchester, Glasgow GROUP SIZES 10-20 DAY OF DEPARTURE Saturday

TUI special experiences (p.06)

2019 DATES 6 April, 4 May

PACKAGE PRICE Starting from

£1875pp* MULTI-CENTRE

Extend your stay in the sun in your pick of one of our many TUI beachfront hotels. Further info page 08

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Sigiriya Lion’s Rock Fortress

Anuradhapura / Sigiriya / Dambulla / Kandy / Udawalawe National Park / Galle

Anuradhapura 2

Tour pace

1 2 3

Sigiriya 2

Colombo

EPIC SRI LANKA MARVEL AT THE ANCIENT STUPAS AND TEMPLES OF SRI LANKA’S WORLD HERITAGE SITES CLIMB LION ROCK TO THE LONGABANDONED SKY PALACE HAVE COCKTAILS BY SUNSET IN ELEPHANT-HEAVY UDAWALAWE NATIONAL PARK

Explore cities, temples, lost kingdoms – and even National Parks by 4x4 – on an 11-night tour that gets to the heart of this incredible country.

58 | TUI TOURS

Nice to meet you, Sri Lanka Touch down at the Bandaranaike International Airport. Transfer from the airport to a hotel near to one of Colombo’s white-sand beaches. Find peace atop a mountain Anuradhapura is littered with many fascinating ancient sites. First stop: the mount of Mihintale , the spot where Buddhism was introduced to Sri Lanka. Its shrines and stupas wiggle across blossomshaded paths on wooded hills. Just make sure you prepare for thigh-burn since there are 1,850 steps. Then it’s off to Anuradhapura.

SRI LANKA

Bandarawela

Start Finish 1 No. of nights

Galle 1

Explore an ancient kingdom A dynasty of 113 kings ruled over the vast Kingdom of Anuradhapura before the city fell and jungle grew around it. You’ll visit gigantic stupas and the sacred, 2,200 yearold tree at its centre: Jaya Sri Maha Bodhi.

Climb Lion Rock The 5th-century King Kasyapa built his palace high atop the sheer rockfaces of Sigiriya, adding paws to the mountain to turn it into a lion. Today it’s a World Heritage Site surrounded by forests. Take a tour and have a lunch of Sri Lankan curry with a local family at their home.

Make for the Middle Ages The centre of a medieval Buddhist kingdom, Polonnaruwa is still well preserved. Get on your bike, and breeze past Buddha statues, Hindi-style

TUI.CO.UK

SRI LANKA

Picking tea leaves is thirsty work

PRICE INCLUDES

Visit elephants in Udawalawe National Park

sculptures and the many-columned council buildings for a day of exploring.

Meditation and massage Seek out serenity in Dambulla. The first stop is the impressive Royal Rock Temple Complex. Visited by pilgrims for 22 centuries, its five temples are covered in bright murals and no less than 150 Buddha statues. Next, we continue on to a spice garden lost in paddy fields, for a fragrant curry lunch followed by a mini head massage and time to learn the ayurvedic powers of plants. I want Kandy The final capital of the Sri Lankan kings, this easily strollable World Heritage Site has a photogenic lakeside setting crowded by hills. The Temple of the Sacred Tooth Relic (one of Buddhism’s most holy sites) is a must-do, but there’s also time to tackle markets, bazaars and museums. As night falls, enjoy a cultural show packed with traditional drumming and dancing. See the city’s green side There’s so much to savour in Kandy that we’ve decided to included a free day just for shopping and some more exploring. Another way to go is to take an optional trip to the ancient Gadaladeniya Vihara temple and the Techicolor Peradeniya Botanic Gardens.* Keep an eye out for monkeys who show off by leaping through trees.

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Time for a cuppa Head for the hills and one of the country’s famed plantations. You’re off on the ultimate tea tour, wandering lush terraces and even picking your own leaves. Afterwards, learn the tea-making process at the Ceylon Tea factory, and taste the perfect brew. Then transfer to your hotel, surrounded by misty mountain views.

10 Search out elephants

It’s time for a holiday highlight you’ll never forget – a trip to the Udawalawe National Park, including evening sundowners and a visit to the Elephant Transit Home. See the gentle residents (rescued orphans) on a 4x4 safari, then savour a drink during one of Sri Lanka’s purple-tinged dusks. You’ll overnight nearby.

Meals 11 Breakfasts, 11 dinners, 2 lunches Hotels Wattala: 1 night; Anuradhapura: 2 nights; Sigiriya: 2 nights; Kandy: 3 nights; Bandarawila: 1 night; Embilipitiya: 1 night; Galle: 1 night Flights Fly with scheduled airlines Transport All transportation and excursions as described, including most entrance fees WHERE WE FLY FROM Heathrow, Gatwick, Birmingham, Manchester, Glasgow GROUP SIZES 6-20 DAYOF DEPARTURE Wednesday

TUI special experiences (p.06) Experience flower power Cities don’t come much prettier than Galle, with its totally tropical take on Dutch architecture. You’ll take a tour through streets which are adorned with wooden balconies and a colourful bursts of flowers, en route to the city’s must-see fort and lighthouse.

12 End of the road

Your Sri Lankan tour has come to end so it’s time to head to the airport and then home. If you don’t want to leave the charms of Sri Lanka behind, extend your trip by booking a beach break with our multi-centres.

2019 DATES 8 May & 5 June

PACKAGE PRICE Starting from

£1685pp* MULTI-CENTRE

Extend your stay in the sun in your pick of one of our many TUI beachfront hotels. Further info page 08

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Find some serenity in Sri Lanka

BEACH BLISS

Come home relaxed, refreshed and golden brown by tagging on a full week at the end of your TUI tour with our multi-centre programme. With a range of hotels on the tropical island of Sri Lanka, we have options to suit your taste, your budget or your time frame, so all you need to worry about is relaxing and enjoying the countryâ&#x20AC;&#x2122;s wonderful cuisine.

60 | TUI TOURS

Have a close encounter with an elephant

TUI.CO.UK

SRI LANKA

Dambulla / Lion Rock / Minneriya National Park / Kandy / Nuwara Eliya Tour pace

1 2 3 Habarana 1

MULTI-CENTRE ONLY

DISCOVER SRI LANKA inspiring residents in their natural habitat surrounded by deer and prolific birdlife. Sit on your jeep with the largest gathering of elephant on earth (over 300 in season).

JOIN A SRI LANKAN COOKERY PROGRAMME IN A SPICE GARDEN DRINK COCKTAILS ON SAFARI AT MINNERIYA NATIONAL PARK SURROUNDED BY ELEPHANTS VISIT DAMBULLA CAVE AND REVEL IN ITS BUDDHIST IMAGERY

This seven-night tour of Sri Lanka spans all elements of the tear-dropshaped country, from jungle safaris to days spent in the magical tea plantations, or afternoons wandering Kandy’s beautiful botanical gardens.

1 2

Hello Sri Lanka! Touch down at the Bandaranaike International Airport. Transfer from the airport to a four-star hotel nearby. Temple time Seek out serenity in Dambulla – the first stop on your tour is the impressive Royal Rock Temple Complex. Visited by pilgrims for 22 centuries, its five temples are covered in bright murals and no less than 150 Buddha statues. These include rock paintings in vivid colours and shapes that your local guide will explain in detail. Climb Lion Rock The 5th-century King Kasyapa built his palace high atop the sheer rockfaces of Sigiriya, adding paws to the mountain to turn it into a lion. Today it’s a magical World Heritage Site surrounded by misty forests. In the afternoon, take a tour of Polonnaruwa – the medieval capital and crown jewel of King Parakramabahu I – with an expert guide. Search out elephants It’s time for a holiday highlight you’ll never forget – a trip to the Minneriya National Park, including evening sundowners alongside elephants. See the awe-

TUI.CO.UK

I want Kandy Spend your morning learning how to make traditional Sri Lankan food in a fragrant spice garden in Matale followed by a delicious lunch. Then move on to Kandy, the final capital of the Sri Lankan kings, and an easily strollable World Heritage Site with a photogenic lakeside setting crowded by hills. In the evening, watch a Sri Lankan cultural show where folk and traditional dances will be performed by the Kandy Lake Club dance troupe. Botanical bonanza Visit the Royal Botanical Garden in Peradeniya – first developed as a pleasure garden under royalty and later taken on by the British. The orchid house and giant Javan fig tree in particular are two of the most spectacular botanical features in the country. Later that evening, visit The Temple of the Sacred Tooth Relic (one of Buddhism’s most holy sites).

Start No. of nights

Colombo 1

Kandy 1

Nuwara Eliya

SRI LANKA

PRICE INCLUDES Meals 7 breakfasts, 1 lunch, 7 dinners Hotels 4* hotels throughout. Ramada Colombo: 1 night; Habarana Village Hotel: 3 nights; Earls Regent Hotel, Kandy: 1 night; Araliya Green Hills Hotel, Nuwara Eliya: 1 night. Similar hotels may be used Flights Fly with TUI Airways Transport Return airport transfers, all road transport and entrance fees WHERE WE FLY FROM Gatwick GROUP SIZES 2-20 DAY OF DEPARTURE Tuesday ENTRY REQUIREMENTS Visas: British citizens will need to get a short stay visa prior to leaving the UK. And you must have a passport that’s valid for a minimum of six months

TUI special experiences (p.06) Time for tea Head for the hills and one of the country’s famed plantations. You’re off on the ultimate tea tour, wandering lush terraces and even picking your own leaves. Afterwards, learn the tea-making process at the Ceylon Tea Factory, and taste the perfect brew. Then transfer to your hotel, surrounded by misty mountain views in the heart of British colonial Sri Lanka. Day eight Choose between your pick of multi-centre hotels on the southern coast of Sri Lanka, where you can stay for an extra week or two. We’ll transfer you down there via the Devon Waterfalls so all you need to worry about is packing your suncream.

2018 DATES

Weekly from November

2019 DATES

Weekly until April

PACKAGE PRICE Starting from

£2109pp* MULTI-CENTRE

Extend your stay in the sun in your pick of one of our many TUI beachfront hotels. Further info page 08

TUI TOURS

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Relaxation combines with romance in India

BEACH BLISS

Come home relaxed, refreshed and golden brown by tagging on anything from three days to a full week at the end of your TUI tour with our multi-centre programme. With a range of hotels down on the tropical beaches of Goa, we have options to suit your taste, your budget or your time frame, so all you need to worry about is relaxing and enjoying the sea, surf and sun.

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The Hawa Mahal palace in Jaipur

TUI.CO.UK

INDIA

Goa / Jaipur / Fatehpur Sikri / Agra / Taj Mahal / Delhi Tour pace

New Delhi Jaipur 1 Agra

1 2 3

MULTI-CENTRE ONLY

INDIA’S GOLDEN TRIANGLE VISIT SOME OF INDIA’S MOST ICONIC PALACES

DISCOVER THE DELIGHTS OF OLD AND NEW DEHLI SEE INDIA’S MOST MAGICAL BUILDING: THE TAJ MAHAL This 5-night itinerary immerses you in India’s incredible culture and history – from the sprawling Rajasthani Amber Fort to the majestic marble columns of the Taj Mahal – followed by a beach break.

Welcome to India After arriving at the airport you’ll be transferred to your hotel. Spend the day at your leisure – opt to enjoy downtime at the hotel or book a tour.* Jetset to Jaipur Prepare for your transfer and flight to Jaipur via Mumbai. On arrival, you’ll be transferred to the hotel before an afternoon of exploring the magical city of Jaipur on a guided tour. First stop – the ornate Maharaja’s City Palace, the former royal residence, followed by the Jantar Mantar, the largest marble-crafted observatory in the world. Amble around Amber Fort Get ready for romance as you head to Amber Fort, a romantic Rajasthan fort constructed from red and white sandstone and marble. The sprawling complex is laced with courtyards and rooms, inlaid with delicate patterns and marble relief panels, that will keep you occupied for hours. Next up is an optional visit to Ladli, a social enterprise aimed at uplifting children in the area.* You can also opt to visit the colorful Badi Chaupar market area.*

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Trek to the Taj Mahal First up is Fatehpur Sikri, a magnificent ancient city built during the second half of the 16th century. You’ll visit the wellpreserved buildings and grand palaces within the ‘Ghost City’. Then, check into your hotel and make your way to one of India’s most iconic sights: the majestic Taj Mahal. Wander around the white marble mausoleum before heading to the Agra Fort located near the dramatic gardens of the Taj Mahal. Delve into Delhi Today you’re heading to Delhi where you’ll discover the old and new parts of the city. Visit iconic sights like the Mausoleum of emperor Humayun, India Gate and the President’s Palace. Then, make your way through Old Delhi to the magnificent red fort built from sandstone on the banks of the Yamuna River – the longest tributary river of India’s legendary Ganges. Bid farewell Enjoy a scrumptious breakfast at your hotel before saying goodbye to Delhi and hopping aboard an included domestic flight to Goa, where you can kick back and relax on a beach.

Start No. of nights

INDIA Mumbai Goa 1

PRICE INCLUDES Meals 5 breakfasts Hotels All 4* hotels. Goa: 1 night; Jaipur: 2 nights; Agra: 1 night; Delhi: 1 night. Similar hotels may be used Flights Fly with TUI Airways Transport All transportation and excursions as described, including entrance fees where indicated WHERE WE FLY FROM Gatwick GROUP SIZES 2-20 DAY OF DEPARTURE Saturday ENTRY REQUIREMENTS British citizens will need to get a visa for India, before leaving the UK. You must have a passport that’s valid for a minimum of six months

TUI special experiences (p.06)

2018 DATES

Weekly from November

2019 DATES

Weekly until April

PACKAGE PRICE Starting from

£2019pp* MULTI-CENTRE

India’s vibrant colours will leave you spellbound

Extend your stay in the sun in your pick of one of our many TUI beachfront hotels. Further info page 08

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ASIA

Immerse yourself in culture and nature

HOLIDAY BLISS

Come home nice and relaxed, refreshed and golden brown by tagging on anything from two nights to nine nights at the end of your TUI tour with our multi-centre programme. With a range of hotels, we have options to suit your taste, your budget or your time frame, so all you need to worry about is relaxing and enjoying Indiaâ&#x20AC;&#x2122;s famous hospitality.

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A fisherman in Goa

TUI.CO.UK

INDIA

Goa / Cochin / Alleppey / Kumarakom Tour pace

1 2 3

Goa INDIA

MULTI-CENTRE ONLY

BACKWATERS OF KERALA

town, surrounded by paddy fields, peaceful canals and lush coconut palms, in southern India. You’ll board your traditional house boat, which will ferry you along the backwater palm-fringed canals, where you can witness daily local life pass you by.

CRUISE ALONG THE CANALS IN A TRADITIONAL HOUSEBOAT

WATCH A 1,500-YEAR-OLD MASKED DANCE EXPLORE QUAINT COASTAL CITIES This five-night tour will show you the best of Kerala’s tropical Malabar Coast – from picturesque cities which are rich in history, to the backwater canals lined with coconut palms.

Good day, Goa Transfer from the airport to the hotel, where you will be met with a scrumptious brunch. Get a transfer back to the airport for an afternoon flight down to Cochin. Dancing delight Today you’ll be exploring the coastal city of Cochin. Visit the St Francis Church where Vasco De Gama was once buried, followed by the Mattancherry Palace, which is home to a lovely collection of murals. Tonight, the Kathakali Dance Drama at a local theatre awaits, where you’ll watch a skilled masked performance that is over 1,500 years old. Backwater exploring Depart for Alleppey, a picturesque

Catch sight of Kumarakom After a hearty breakfast, disembark the boat for a 10-minute journey to Kumarakom, a village on Vembanad Lake. Here, you’ll find the largest freshwater lake in the state of Kerala, which has a network of narrow canals,. The afternoon will be at your leisure. Why not op to go for some birdwatching on Pathiramanal Island or visit the antique craft museum?* Pleasure leisure Take time out! Today is at your leisure so you can book a fascinating sightseeing tour or simply spend the day enjoying yoga, canoeing or indulging in an Ayurveda massage at the hotel.* Homeward bound Say goodbye to your tour and fly back to Goa for your multi-centre holiday at one of a range of beautiful beachfront hotels along the Indian coast.

Cochin

Start Finish No. of nights

1 2

Kumarakom

PRICE INCLUDES Meals 5 breakfasts, 1 lunch, 1 dinner Hotels Cochin: 2 nights; houseboat: 1 night; Kumarakom: 2 nights. Similar hotels may be used Flights Fly with TUI Airways Transport All transportation, internal flights, excursions and entrance fees as indicated WHERE WE FLY FROM Gatwick ENTRY REQUIREMENTS You will need to get a visa to visit India GROUP SIZES 2-20 DAY OF DEPARTURE Saturday

TUI special experiences (p.06)

2018/19 DATES

Weekly Nov 2018 to Apr 2019

PACKAGE PRICE Starting from

£1709pp* MULTI-CENTRE

Canals near Alleppey

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EUROPE 68

Italy Sicily Northern Italy Amalfi Coast

Spain Andalusia Majorca

Portugal Madeira Portugal

Croatia The Balkans Croatia & Slovenia Islands of Croatia

Greece Crete Kefalonia Islands of Greece

Cyprus

Iceland

Spain tip: Try a limoncello and orange sorbet cocktail drunk chilled while the sun sets.

Crete tip: Order marinated octopus from one of the beachfront tavernas and eat with your toes in the water.

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Enjoy the charms of the Cefalù coast

Pick olives in Sicilian valleys

TUI tips: Because of Sicily’s proximity to North Africa, its Italian ﬂavours are infused with Moroccan inﬂuences – couscous included! 68 | TUI TOURS

Step back in time in Agrigento

TUI.CO.UK

ITALY / SICILY

Montalbano Elicona / Cefalù / Palermo / Agrigento / Piazza Armerina / Syracuse / Mount Etna / Taormina Palermo

Tour pace

1 2 3

SPOTLIGHT ON SICILY *Extra charge. Prices shown are a guide only and apply to selected departures. All prices can go up or down, please check price at time of booking. Prices will vary depending on occupancy. Flight supplements, room supplements and age restrictions may apply. See A-Z at the back of the brochure for more information on Prices and Supplements.

TUCK INTO PALERMO’S FAMOUS STREET FOOD TAKE A BOAT TRIP AROUND THE ENCHANTING SYRACUSE

1 2

Island life Touch down in Catania, relax in your hotel room and smell the scent of the sea. Take in the views Get a glimpse of Sicily’s spectacular scenery as you pass the Nebrodi mountains on the drive to Argimusco. Here, mysterious megaliths shaped like people and animals dot the landscape. Next, you’ll visit two villages designated among Italy’s most beautiful. Montalbano Elicona’s winding alleyways scatter from a hilltop castle, while the seaside curve of Cefalù comes with a postcard-perfect medieval town and one of the island’s best beaches. Then transfer to Palermo. Eat and go Packed with sights, scooters and slithering alleyways, Palermo is a must-do. After a quick trip to neighbouring Monreale to gasp at the ornate cathedral, its time to tackle the squares and street markets of the Sicilian capital on a walking tour: between the main attractions, your guide will take you snacking at secret inns, bakeries and other foodie hangouts that are well off the tourist trail. Head for the hills Love is in the air in Erice, a photogenic hilltop town that was once home to a temple dedicated to Aphrodite. It’s the first stop on an excursion to the western part of the island, and has wonderful

TUI.CO.UK

Catania

Syracuse 1

Start Finish No. of nights

views over Trapani’s salt fields towards the Bay of Bonagia. Wander the town’s twisting streets and snack on the local delicacy – almond sweets, first produced by the resident nuns. As an optional extra, you can visit the Mill of Infersa, a museum with working salt pans.*

PICNIC ON FRESHLY-MADE CHEESE IN ANCIENT OLIVE GROVE VALLEYS

There’s so much to see in Sicily that it’s hard to know where to start, from cathedrals, temples and Roman villas to secret local restaurants.

SICILY Agrigento

Time to temple-hop Next, it’s Agrigento and the Valley of the Temples – the world’s largest archaeological site. Walking its Sacred Way, you’ll pass crumbling columns, fallen statues and half-standing temples that stare out to sea. Afterwards, picnic among the olive and citrus groves of Kolymbethra Garden, a must-stop for Lord Byron et al on the European Grand Tour. Then it’s on to Villa Romana del Casale, a grand old Roman house where perfectly-preserved mosaics offer a glimpse into ancient life. Sail past Syracuse Golden-hued Syracuse was once the largest city in the Ancient World. Today, it’s still a wonder, trimmed by a sparkling sea and speckled with wide piazzas. With our guide, you’ll stroll the cobbled streets of Ortigia, and see the famous Caravaggio in the church of Santa Lucia alla Badia. Then you’ll board a boat to view the city and its surrounding coastline from the sea. High and mighty You could have a relaxing morning by the pool… Or, you could pay extra and head up Mount Etna, the highest active volcano in Europe, sending you soaring to 1,900 metres.* Your reward? Views that seemingly go on forever. Your optional excursion continues to Taormina, where you visit the medieval Corvaja Palace and learn how to make mouthwatering local pastries, il cannolo-tasting included. Arrivederci Sicilia Hello airport, it’s time to go home! Or tag on a multi-centre break and spend more time in the sun.

PRICE INCLUDES Meals 7 breakfasts, 1 lunch, 7 dinners Hotels All 4* hotels. Baia Taormina: 3 nights; Hotel Guest Plus, Palermo: 3 nights; Aretusa Hotel, Syracuse: 1 night. Similar hotels may be used Flights Fly with TUI Airways Transport All transportation and excursions as described, including entrance fees WHERE WE FLY FROM Gatwick, Birmingham and Manchester GROUP SIZES 16-25 DAY OF DEPARTURE Sunday

TUI special experiences (p.06)

2019 DATES

12 May, 9 Jun, 15 & 29 Sep, 13 Oct

PACKAGE PRICE

Starting from

£969pp* MULTI-CENTRE

Extend your stay in the sun in your pick of one of our many TUI beachfront hotels. Further info page 08

TUI TOURS

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EUROPE

Verona / Isola del Garda / Lake Garda / Venice / The Dolomites Tour pace

ITALY

FOLLOW IN THE FOOTSTEPS OF THE MERCHANT OF VENICE EXPERIENCE THE STUNNING DOLOMITES MOUNTAINS

This 7-night tour gives you a taste of Northern Italy – from the shores of Lake Garda to the canals of Venice and the winding roads of the Dolomites.

Ciao Italy After landing, you’ll be transferred to Lake Garda where you’ll check into your hotel for the full seven nights, including breakfast and dinner every day. Venturing into Verona Today you’ll be taken on a gastronomic tour through the heart of Verona – passing important monuments (like the Arena di Verona). During your tour you’ll visit a gelateria and sample some mouth-watering home-made gelato. Opt to enjoy lunch at a local pizzeria or enjoy a bowl of pasta in the main piazza and watch local life pass by.* The afternoon is yours to explore on your own, why not go in search of Romeo and Juliet? Set sail to Isola del Garda All aboard the private motor boat which will take you to Isola del Garda. On arrival on the island you’ll be taken on a guided tour of the gardens and to see some of the public rooms of the villa by the Cavazza family who have lived there for centuries. Then, it’s time for tea on the terrace overlooking the gardens and lake, followed by a boat ride back to Sirmione. Enjoy the afternoon on your own – why not take a refreshing dip in the emerald lake? Leisure and pleasure Are the crystal clear waters of Lake Garda calling your name? Today is yours to spend as you please, so why

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Lake Garda Salo

Venice

Start Finish No. of nights

not laze by the lake or opt to explore the Grottoes of Catullus – Sirmeone’s ancient ruins.*

VISIT THE VILLA ON GARDA ISLAND AND THE LUSH GARDENS

Val di Fassa

1 2 3

ICONIC NORTH ITALY

Lago di Carezza

Venturing through Venice On arrival in Venice, you’ll be whisked off in a private water taxi through the narrow canals to the famous Rialto Bridge. From here, a local guide will take you on a walking tour in the footsteps of the famous ‘Merchant of Venice - Marco Polo’. The tour ends at the an ancient chemist shop and perfumery where you will discover amazing aromas. The afternoon brings time to explore some of Venice’s wonders such as the iconic Campanile Tower. Pasta preparation Relax at your hotel with a book and explore the region on your own. Or opt to do as the locals do and sample local wines (and snacks) at a local cantina, followed by a visit to a grappa distillery where you can try some aromatic Italian grappa.* Or take part in a cooking class and test your culinary skills by trying your hand at making pasta and dolce.* Sample local wines then tour the historical resort of Salo on the shores of Lake Garda before wandering along the lakeside or main shopping street.

PRICE INCLUDES Meals 7 breakfasts, 7 dinners Hotels 3* Cavaion Veronese (near Lake Garda): 7 nights. Similar hotels may be used Flights Fly with TUI Airways Transport All transportation and excursions as described, including entrance fees. WHERE WE FLY FROM Gatwick, Luton, Birmingham, East Midlands and Manchester GROUP SIZES 16-25 DAY OF DEPARTURE Wednesday

TUI special experiences (p.06) Diving into the Dolomites Rise early for your journey into the Dolomites mountains through the stunning Adige Valley. First stop – Lago di Carezza, an aquamarine lake surrounded by mountains, then continue through the Costalunga Pass to Val di Fassa and Pordoi Pass cable car. The scenery from the bus is breathtaking enough, but if you’re feeling adventurous, why not take the cable car?* The journey continues onto Moena before returning to the hotel. So long Catch your flight home, or extend your trip with our multi-centre programme.

2019 DATES

15 May, 5 & 12 Jun, 11 & 18 Sept

PACKAGE PRICE Starting from

£999pp* MULTI-CENTRE

Extend your stay in Italy in your pick of one of our many TUI hotels. Further info page 08

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BE S T FO

ITALY

TUI.CO.UK CU LTURE

Climb like a mountain goat in the Dolomites

See Venice in style on a private water taxi

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Positano bakes in the morning sun

Learn to make Limoncello

TUI tips: Feeling thirsty? Why not cool down with an Aperol Spritz or a limoncello and orange sorbet? Explore the ruins of Pompeii

72 | TUI TOURS

TUI.CO.UK

ITALY

Sorrento / Capri / Herculaneum / Pompeii / Amalfi Coast / Ravello Naples

Tour pace

ITALY

1 2 3

Herculaneum

THE NEAPOLITAN ROUTE *Extra charge. Prices shown are a guide only and apply to selected departures. All prices can go up or down, please check price at time of booking. Prices will vary depending on occupancy. Flight supplements, room supplements and age restrictions may apply. See A-Z at the back of the brochure for more information on Prices and Supplements.

LEARN HOW TO MAKE LIMONCELLO ON A LEMON FARM

DELVE INTO THE FASCINATING HISTORY OF POMPEII EAT CREAMY GELATO WITH YOUR TOES ON AMALFI BEACHES This seven-night tour of the spectacular region around Naples encompasses everything from mozzarella tastings deep in the mountains to afternoons amid ancient ruins and elegant villas overlooking the Amalfi Coast.

1 2

Buongiorno Italia Arrive in Naples and transfer to your hotel close to Sorrento. Capri Calling You’re off to the island of Capri by private boat ensuring that you arrive before the crowds. Dock in Anacapri – a cluster of houses made up of Mediterranean colours, scents, and sounds. Wander past Neapolitan tailors and shoemakers and have a gelato in the little piazza. Visit Capri Town, with its beautiful Augustus Gardens, and admire the Faraglioni rock formations. Your private boat tour will also explore creeks and small bays before your return to the mainland. Full of formaggio Today is all about Italian food. In the morning, head to a family-run farm to learn how mozzarella is made and wander orange, olive and lemon groves – taste the produce and have a hearty lunch in the gardens. Then it’s off to I Giardini di Cataldo, a lemon farm that specialises in the sweet, citrussy liqueur that this coastline is famous for. Peel and juice the lemons – and even learn the family limoncello recipe so you can recreate the taste of Naples at home.

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Marvel at Pompeii This is a day for history buffs. Located near Mount Vesuvius, Roman town Herculaneum was stuck in time after a volcano explosion. Grab lunch in one of the pretty backstreets of Ercolano* then head off to Pompeii – buried under lava in 79AD. Wander the shop fronts, baths, ancient streets and homes and immerse yourself in the past. Entrance fees are included and visits are timed to miss the crowds. And … relax Day five, take five. Today, feel free to lie back with a book on the hotel terrace. Or opt for a light lunch and wine tasting at the Cantina del Vesuvio, which is home to many of southern Italy’s most moreish vintages. Another option is to go to the Railway Museum in Pietrarsa, where the long history of Italian railways began.* Amazing Amalfi It’s impossible not to be overwhelmed by the beauty of the Amalfi Coast. Jagged mountains dotted with colourful villas plunge into the sea, and around every corner, another photo opp awaits. Admire Positano from above, wander down through the bougainvillea-strewn streets of Amalfi and stop for a sfogliatella. Then drive up to Ravello, a mountain-top town with unparalleled views of the coastline and endless villas and gardens to explore. Exploring Naples The day is yours to mould! Either relax, or go to Naples on an optional tour. The day includes lunch in a typical pizzeria, followed by a visit to the Bourbon Tunnel – one of Europe’s greatest engineering feats.* Goodbye, Italy Pack your bags and head home – or extend your stay in the sun with TUI’s multi-centre programme.

Pompeii Sorrento 1

Start Finish No. of nights

Amalfi Coast Capri

PRICE INCLUDES Meals 7 breakfasts, 1 lunch Hotels Good 3* hotel close to Sorrento Flights Fly with TUI Airways Transport All transportation and excursions as described, including most entrance fees WHERE WE FLY FROM Gatwick, Birmingham, East Midlands, Luton, Bournemouth, Bristol, Glasgow and Manchester GROUP SIZES 16-25 DAY OF DEPARTURE Friday

TUI special experiences (p.06)

2019 DATES

10 May, 14 Jun, 13 & 27 Sep, 11 Oct

PACKAGE PRICE Starting from

£1079pp* MULTI-CENTRE

Extend your stay in the sun in your pick of one of our many TUI beachfront hotels. Further info page 08

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The stunningly beautiful Alhambra

Cordoba

Malaga / Ronda / Seville / Cordoba / Granada Tour pace

Seville Malaga

VISIT AN ANDALUSIAN FARM AND LEARN MORE ABOUT OLIVE OIL AND ALMOND FARMING TECHNIQUES VISIT THE INCREDIBLE ALHAMBRA PALACE IN GRANADA, ENTRANCE FEES INCLUDED

74 | TUI TOURS

This seven-night tour takes you around southern Spain’s most dramatic sights – from visiting vertigo-inducing hilltop towns to marvelling at Moorish palaces in Seville and Granada, all with your Englishspeaking guide.

Bienvenido a Espana Arrive in Malaga and take a short transfer to the beachfront town of Torremolinos. Start your trip with a dip in the Med.

Teeter on the Ronda gorge Bid goodbye to the beach and head inland to Ronda, where you’ll marvel at the higgledy-piggledy white-fronted houses that perch above one of Europe’s most dramatic gorges. Then it’s a quick

Ronda

AUTHENTIC ANDALUSIA GO TAPAS-BAR HOPPING ON THE ANCIENT STREETS OF SEVILLE

Granada

1 2 3

SPAIN

Start Finish No. of nights

drive to the spectacular city of Seville.

See the sights of Seville Compact, rich in history and famous for its flamenco, tapas bars and fragrant orange trees, Seville is fantasy holiday territory. Our guide will take you to the city’s old town to explore the cobbled streets of the Santa Cruz quarter and the breathtaking Alcázar Palace, which we’ll have pre-bought tickets for. Soak up the atmosphere on the banks of the Guadalquivir, and admire the cathedral tower. The flamboyancy continues later with an optional flamenco show.*

Bask in local culture Immerse yourself in the vibrancy of

TUI.CO.UK

SPAIN / ANDALUSIA

Andalusian ruins

PRICE INCLUDES Meals 7 breakfasts; 1 lunch See Flamenco dancers in Seville

Seville, or opt for a choice of once-ina-lifetime optional excursions, including tapas-bar hopping around the city and an elaborate fan-designing course, which takes you through the historic symbolism of the accessory.* Or pay extra for a cruise down the Guadalquivir River in a sailboat, ending in the Monastery of the Cartuja, where Christopher Columbus once planned his trip into the unknown.*

Go crazy for Cordoba Head for the hills to Carmona and Écija, white and terracotta mountain-top towns with incredible views and plenty of coffee shops to enjoy. Arrive in Cordoba – the culinary capital of southern Spain – in the early afternoon and visit the exquisite Mezquita – the only mosque on Earth with a Catholic church inside it. Later, wander through the Jewish

Quarter and have dinner in one of the world-class restaurants.*

Stroll around almond groves

TUI.CO.UK

Fall for a farmer Andalusia is Spain’s premiere olive-oil region, with rows of olive trees planted beneath the bright Mediterranean sun. Leave Cordoba after breakfast and head to a hilltop farm in Guadix to learn how olive oil is made and almonds are harvested with local farmers. A delicious local lunch of iberico ham and buttery bread in the farm restaurant is included before you go to Granada. The awe-inspiring Alhambra Mention Granada and everyone thinks of the Alhambra – a walled fortress housing magnificent 13th to 15th-century Moorish palaces and gardens. And it lives up to the hype with room after room of intricate tile mosaic walls, delicate plaster reliefs and elaborate ceilings – although entrance isn’t guaranteed as tickets can sometimes be sold out. In the afternoon, explore the Albaicín, an ancient Moorish neighbourhood of whitewashed houses on the other side of the Darro River. Adios Andalusia Or not… Spend your last day taking a scenic drive through jagged mountain scenery to Malaga airport and onto the UK. Or extend your trip with our multicentre programme.

Hotels All 4* hotels. Hotel Don Pedro: 1 night; Hotel Sevilla Congresos: 3 nights; Hotel Alfaro: 1 night; Hotel Luna: 2 nights. Similar hotels may be used Flights Fly with TUI Airways Transport Transfers, all transportation and excursions as described. Most entrance fees WHERE WE FLY FROM Gatwick, East Midlands, Newcastle, Birmingham, Manchester GROUP SIZES 16-25 DAY OF DEPARTURE Thursday

TUI special experiences

2019 DATES

16 May, 13 Jun, 12 & 26 Sep, 10 Oct

PACKAGE PRICE Starting from

£965pp* MULTI-CENTRE

Extend your stay in the sun in your pick of one of our many TUI beachfront hotels. Further info page 08

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The lighthouse at Cap de Formentor

A traditional windmill

TUI tip: A local must-eat is the Paâ&#x20AC;&#x2122;amb Oli, a typical Majorcan bread topped with garlic, tomato, cured ham and olive oil. 76 | TUI TOURS

La Granja Manor House

TUI.CO.UK

SPAIN / MAJORCA

Palma / Soller / Llucmajor / Pollensa / Cap Formentor / Serra de Tramuntana Mountains Tour pace

1 2 3

BACKROADS OF MAJORCA

Pollensa La Granja Country House Soller La Cartuja Palma

Vilafranca 7

Llucmajor

IMMERSE YOURSELF IN TRADITIONAL VILLAGE LIFE DISCOVER THE BEAUTIFUL MAJORCAN COUNTRYSIDE

EXPLORE THE BUSTLING CAPITAL CITY OF PALMA This seven-night tour gives you a taste of Majorcan life away from the beaches. You’ll be whisked to sun-dappled farms and hilltop regions where you can meet friendly locals and eat delicious food in village restaurants.

1 2

Touchdown in Palma On arrival in Palma, you’ll be transferred to your hotel. Local life and fascinating history Today you’ll be delving into local foods. Start with an ice cream tasting at Gelats Soller, considered to be the best creamery in town. After lunch, visit the Estel Nou jam factory, and then the journey continues into the mountains towards Valldemossa, where you’ll admire fantastic views. Later, visit La Cartuja and explore the monastery, Chopin’s cell and King Sancho’s palace. End the day with a private piano concert. Delve into heart of the island Immerse yourself in traditional village life. Start at Inca’s market, which sells everything from bread to flowers and brightly coloured bikinis. Then go north to Pollensa to visit an artisan textile factory, founded in 1854, where you can learn about this history of local fabrics. Afterwards, you’ll taste local produce before ending the day in Cap Formentor. Wonderful walks Discover the lesser-visited eastern part of the island on an hour-long guided walking tour through shady pathways. Start on Bonany Hill and wander down to Vilafranca. Stop off at a restaurant for an included lunch of arroz brut, a local rice-

TUI.CO.UK

PRICE INCLUDES Meals 7 breakfasts, 1 lunch, 7 dinners Majorcan vinyards

Hotels The Sa Bassa Plana Hotel, Llucmajor: 7 nights. Similar hotels may be used

based dish beloved around Majorca.

Flights Fly with TUI Airways

Pavements of Palma The capital city of Majorca, Palma, isn’t only the island’s economic hub, but also a vibrant city set on the edge of the Mediterranean sea. Today, you’ll visit the picturesque alleys in Palma’s old town as well as Palma Cathedral, a stunning Gothic building which has a canopy by Gaudi and overlooks the sparkling sea. Your tour guide will explain how local ensaimadas are made. Find a café and have lunch in the piazza.* You then have the afternoon to explore at your leisure.

Transport All transportation and excursions as described, including entrance fees

Off to market Spend the day at your disposal, or visit the nearby market at Llucmajor. Other potential trips include the wildlife-rich Es Trenc beach and the Bodegas Vi Rei winery next to the hotel.* Water babies should try Cala Pi, which is one of the most spectacular coves on the island * Country living Spend the morning at La Granja Country House, a Basque-style country home on a sprawling estate with the Serra de Tramuntana Mountains as a backdrop. Then have an afternoon at leisure in your hotel. So long Fly home – or extend your holiday with our multi-centre programme.

WHERE WE FLY FROM Aberdeen, Belfast, Birmingham, Bournemouth, Bristol, Cardiff, Doncaster, Humberside, Leeds Bradford, Gatwick, Liverpool, Luton, Manchester, Norwich and Stansted GROUP SIZES 10-20 DAY OF DEPARTURE Tuesday

TUI special experiences (p.06)

2019 DATES

14 May, 11 & 25 Jun, 10 & 17 Sep; 8 Oct

PACKAGE PRICE Starting from

£925pp* MULTI-CENTRE

Extend your stay in the sun in your pick of one of our many TUI beachfront hotels. Further info page 08

TUI TOURS

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EUROPE

Quinta da Serra / Funchal / Porto Moniz / Câmara de Lobos / Pico do Arieiro / Santana Tour pace

Porto Moniz

1 2 3

UNSEEN MADEIRA 5

EXPLORE FUNCHAL AND LEARN TO MAKE BOLO DO CACO Taste the local tipples, hike lush levadas and stay three nights in a historic hotel on this seven-night stay on the scenically-blessed island of Madeira.

Time for an aperitif Arrive in Funchal, where you’ll be whisked away to your home for the next three nights – the Quinta da Serra Hotel, set in 200-year-old gardens, with views towards the sea. The sight of Madeira’s first tea plantation, the hotel is now renowned for its fantastic organic restaurant. Taste the local vintages After admiring the view from Cabo Girão, the second highest sea cliff in the world, drive through green valleys towards the mountain pass of Encumeada. From there, you’ll make for the coast road to Seixal for lunch with a wine producer and his family at their home. Savour reds and whites accompanied by the equally tasty views. Afterwards, cool down with a dip in the volcanic pools at Porto Moniz. Green and pleasant The gardens and forest surrounding the hotel are beautiful – as witnessed on a half-day guided walk finding out about the Quinta’s history. Punctuate your explorations with a trip to a local bar for a quick Poncha, the national drink. Take a hike Best foot forward – this morning you’ll walk the island’s lush interior. Following the channels of Madeira’s criss-crossing irrigation system, you’ll head out from the hotel for a two-hour guided wander. Later, you’ll visit the cliff-hugging village of Câmara de Lobos, where Winston Churchill was often inspired to paint.

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MADEIRA Pico do Arieiro 3 4

Funchal 1

Start Finish No. of nights

Continue on to Funchal for four-night stay at the Golden Residence Hotel.

STAY AT HISTORIC QUINTA, SET IN LUSH 200-YEAR-OLD GARDENS HAVE A LONG LUNCH WITH A LOCAL WINE-MAKING FAMILY

Seixal

Explore the East Today comes packed with natural highs, beginning with Pico do Arieiro, one of Madeira’s tallest peaks. Take in the views then continue to Ribeiro Frio to see the strangely sloping thatched houses of the Santana region. Discover the capital Cobbled and cute, with a knock-out setting by the sea, Funchal is a special city. Wander the Old Town, past doors painted by local artists and into the packed Farmers Market, which is filled with freshly cut flowers. Here, you’ll have the chance to help knead the dough for Bolo de Caco, Madeira’s traditional bread. Then make for the 17th-century Convent of Santa Clara. Now you’ve earned your wine tasting! Free and easy Relax at the hotel or take an optional tour to the exotic plant collection of Monte Palace Tropical Garden.* From here, you can whizz down Funchal’s streets on a wicker toboggan – once the favoured transport of local residents. Time to go Take your flight home is to the UK. Or extend your stay with our multi-centre programme.

PRICE INCLUDES Meals 7 breakfasts, 1 lunch, 3 dinners Hotels 4* Quinta da Serra: 3 nights; 4* Golden Residence, Funchal: 4 nights. Similar hotels may be used Flights Fly with TUI Airways Transport All transportation and excursions as described, including entrance fees WHERE WE FLY FROM Gatwick, Luton, Birmingham, East Midlands and Manchester GROUP SIZES 16-25 DAY OF DEPARTURE Monday

TUI special experiences (p.06)

2019 DATES

8 Apr, 13 May, 10 Jun, 16 Sep, 7 Oct

PACKAGE PRICE Starting from

£939pp* MULTI-CENTRE

Extend your stay in the sun in your pick of one of our many TUI hotels. Further info page 08 Kick back and enjoy a wine tasting

TUI.CO.UK

S T F O R NA

TUI.CO.UK TU

R E L OV E

PORTUGAL / MADEIRA

Sloping houses in rural Madeira

Lush gardens surround Quinta da Serra

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The Douro River and Porto Old Town

The National Palace of Sintra

TUI tips: Try a Frango Piri Piri (aka chicken piri piri) with lots of freshly made bread – like Nando’s, only better! 80 | TUI TOURS

A tram glides through the streets of Lisbon

TUI.CO.UK

PORTUGAL

Faro / Évora / Fatima / Porto / Coimbra / Sintra / Lisbon

Porto 1

Tour pace

1 2 3

PORTUGAL Fatima

PATHWAY THROUGH PORTUGAL VISIT THE CARPET MAKERS IN THE REMOTE VILLAGE OF ARRAIOLOS, IN LESSER-VISITED ALENTEJO

charms, like Bolsa Palace, on a morning walking tour before your free afternoon. Perhaps you’ll cruise the River Douro, past six bridges.* Or while away a couple of hours in the Crystal Palace Gardens, where paths lead to formal squares of roses and lilypad-laden ponds.

WANDER THE LIVELY STREETS OF LISBON AND PORTO TRAVEL THROUGH LEAFY COUNTRYSIDE, BOUND FOR BREEZY BEACHES AND PRETTY VILLAGES

You’ll see the very best of the country on this seven-day trip, which takes in Portugal’s major sights.

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Touchdown in the Algarve Arrive at the airport and head to your hotel in Faro. Feel like a film star... The UNESCO-listed city of Évora hides whitewashed facades adorned with azulejo tiles behind its 15th-century walls. Stroll its film-set streets on a city tour, taking in the cathedral, then visit the village of Arraiolos, where craftswoman weave tapestry carpets using patterns passed down through the generations. Make for the mountains Rising from the arid plains of Alentejo, the walled town of Estremoz is glamorously dressed in marble from the local quarries. Then it’s time for the rose-trimmed spa town of Castelo de Vide, lost in olive groves and chestnut trees in the foothills of the São Mamede mountains. Tick off Tomar, a lovely town that was once home to the secretive religious order of the Knights Templar, and spend the night in the Catholic pilgrimage town of Fatima. Vine times Port’s not the only attraction in Porto, as you’ll discover when you reach Portugal’s second city today. Discover its myriad

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Village hop south Today starts in Portugal’s old capital, Coimbra, now a photogenic uni town. Kick back with a coffee in one of its squares or trace the old stone walls on a wander. From here, it’s an hour to the coastal resort of Nazaré. Then a landscape scattered with orchards and windmills leads to Óbidos, a medieval walled tower topped with a massive castle where you’ll spend the night. From Sintra to the sea shore Sleepy, scenic Sintra is packed with shops selling antiques and handicrafts. After stocking up visit the National Palace of Sintra, with its conic chimneys and tile panels, before wending your way down to blustery Cabo da Roca with its dramatic sea views. You’ll have time to feel the sand between your toes at the wild sweep of Guincho. Then it’s off to Lisbon. Fall for lovely Lisbon Could this be Europe’s most laid-back capital? Brimming with cool cafés, leafy parks and hip concept stores, Lisbon does relaxed chic like nowhere else. Get acquainted on a morning tour through its hilly cobbled neighbourhoods before leaving for Faro. Then it’s time for a farewell dinner at a local restaurant. Time flies And so will you. After breakfast, it’s time to make for the airport. Or spend an extra week in the Portuguese sun with TUI’s multi-centre programme.

Óbidos 1

Castelo de Vide

Lisbon

Évora

Start Finish No. of nights

Faro 2

PRICE INCLUDES Meals 7 breakfasts, 2 dinners Hotels 4* hotels throughout. Hotel Faro: 2; Evora Hotel: 1; Hotel Cinquetenario, Fatima: 1; Holiday Inn, Porto: 1; Sana Silver Coast Hotel, Obidos: 1; Turim Hotel, Lisbon: 1. Similar hotels may be used Flights Fly with TUI Airways Transport All transportation and excursions as described, including most entrance fees WHERE WE FLY FROM Gatwick, Birmingham and Manchester GROUP SIZES 16-25 DAY OF DEPARTURE Monday and Thursday

TUI special experiences (p.06)

2019 DATES

16 May, 10 Jun, 16 Sep

PACKAGE PRICE Starting from

£939pp* MULTI-CENTRE

Extend your stay in the sun in your pick of one of our many TUI beachfront hotels. Further info page 08

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Dubrovnik / Perast / Kotor / Mostar / Krka National Park / Trogir / Split Tour pace

1 2 3 Krka National Park

BEST OF THE BALKANS

You could opt for the jam-packed market, have a long lunch al fresco, or make the challenging climb to the bell tower of cathedral Sveti Duje.*

EXPLORE SPLIT’S HISTORIC CENTRE CRUISE PAST EMPTY BAYS AND TINY SEASIDE TOWNS WANDER BY THE WATERFALLS OF KRKA NATIONAL PARK

This seven-night journey takes in the best of Croatia, Montenegro and Bosnia and Herzegovina. Mix the wellknown cities of Dubrovnik and Split with lovable Mostar and medieval Kotor.

Welcome to the Balkans Touch down in Dubrovnik where you’ll be plunged into Croatia’s lively customs straight away, including some traditional folk dancing if time permits. Montenegro bound Break for the border after breakfast, as you drive to the tiny Montenegrin town of Perast. You’ll visit the chapel of Our Lady of the Rocks, on a man-made island built (so the story goes) on the spot where a crippled fisherman was cured by an icon of the Virgin Mary. Then, it’s time for the seaside town of Kotor to explore medieval alleys and squares and have lunch. You’ll return to Dubrovnik by ferry, past cliff-hugging villages and pinetopped bays.* Time to Split You’re bound for Croatia’s second largest city today, but first you’ll stop off in Mostar in Bosnia and Herzegovina. Home to the famously fairytale Stari Most bridge, Mostar also has an atmospheric Old Town and a packed bazaar that dates back four centuries. Your guide will show you round then leave you to explore alone, before you head to Split. Embrace city life Lively and exciting with a buzzy river promenade and a chic restaurant scene, Split is a great place to spend a couple of days. With your hotel located in the heart of the city, exploring couldn’t be easier. Get your bearings on a morning guided tour, then choose what you want to see.

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Into the wild Housing a collection of waterfalls and crystal pools so magical that you half expect fairies to pop out from behind its rocks, Krka National Park comes packed with unmissable scenery that makes the two-hour transfer more than worth it. Explore for the morning before continuing on to Trogir, a town squeezed on to a tiny island that looks like a scene from a story book. You’ll take a guided tour then return to Split for the night. Oysters and the Old Town The laid-back town of Ston, on the fingery Peljesac peninsula, claims to serve up the best oysters in the world. Judge for yourself during brunch at one of its restaurants*, then continue on to Dubrovnik, arriving at lunchtime. In the afternoon, hunt for good photos and take a tour of the Old Town, before having dinner at the hotel. Downtime in Dubrovnik Your final full day is free for the taking. Why not spend it on one of the city’s many beaches – either lively and loungerlined (see Lapad) or tiny and hidden along forested trails (try Pasjaca). Bye bye Balkans It’s time to fly home – or extend your holiday with our multi-centre programme.

Split

Mostar

Trogir Dubrovnik CROATIA 1

Start Finish No. of nights

Perast Kotor

PRICE INCLUDES Meals 7 breakfasts, 4 dinners Hotels All 4* hotels. Hotel Adria, Dubrovnik: 4 nights; Hotel Globo, Split: 3 nights. Similar hotels may be used Flights Fly with TUI Airways Transport All transportation and excursions as described, most entrance fees and ferry journey from Montenegro to Dubrovnik WHERE WE FLY FROM Gatwick, Birmingham and Manchester GROUP SIZES 20-30 DAY OF DEPARTURE Sunday

TUI special experiences (p.06)

2019 DATES

19 May, 9 & 23 Jun, 15 & 29 Sep, 6 Oct

PACKAGE PRICE Starting from

£1245pp* MULTI-CENTRE

Waterfalls in Krka National Park

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CROATIA MONTENEGRO AND BOSNIA HERZEGOVNIA

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A view from Dubrovnikâ&#x20AC;&#x2122;s Old Town

Perast in Montenegro

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The castle in Lake Bled

Truffle hunting in the Istrian countryside

TUI tip: Try a crni rižot, risotto made with squid ink. Popular all around Croatia, this dish will turn your teeth black – but it’s worth it. 84 | TUI TOURS

Plitvice Lakes’ winding boardwalk

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CROATIA & SLOVENIA

Rovinj / Poreč / Pula / Plitvice Lakes / Lake Bled Lake Bled

Tour pace

1 2 3

GREAT LAKES OF CROATIA & SLOVENIA countryside or take an optional day trip to the magical city of Venice, which is also on the bay.* Walk the Rialto Bridge and The Bridge of Sighs, visit St. Mark’s Square and photograph its 8th-century basilica. Have lunch in a typical Venetian restaurant and feast on Italian food.* Then learn how Murano glass, that famous symbol of Venice, is made and buy shiny souvenirs to take home.

GO TRUFFLE HUNTING IN THE ISTRIAN COUNTRYSIDE MARVEL AT LAKE BLED ON AT ROMANTIC BOAT TRIP VISIT THE HISTORIC PULA AMPHITHEATRE This seven-night tour of Croatia and Slovenia will take you to the picturesque lakes of Bled and Plitvice and the dramatic surrounding countryside – plus the option of a visit to nearby Venice.

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Welcome to Croatia Touch down at Pula Airport and head to your 4*hotel in Medulin. Truffle time The Pula Arena is a renowned piece of classical architecture. Marvel at its perfectly preserved ruins, then wander about the old city of Rovinj and the Basilica of St. Euphemia. Afterwards, eat homemade Istrian dishes in the village of Livade and go truffle hunting with locals who learned the art at their grandparents’ knees. Scan the Motovun Forest for these delectable treats, accompanied by trained hunters and dogs. Later, wander the old city of Poreč and see the Euphrasian Basilica. Medieval meandering Relax near the hotel – or take a trip back in time to the centuries-old town of Motovun*, whose surrounding walls date back a thousand years. Taste delicacies made with locally-picked truffles and then continue along the River Mirna to an old-fashioned distillery, where you can learn how to make traditional brandies and jams made from fruit picked on the foothills of the Učka Mountains. Venetian delights* Relax in the beautiful Croatian

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Loving the lakes With placid water surrounded by jagged mountains and Disney-like castles, visiting the Plitvice Lakes feels like stepping into a fairy tale. Think waterfalls, perfect wooden bridges, boardwalks, and strolls in the misty countryside nearby. Have lunch in the pretty town of Rastoke and stop for a grappa-tasting on the way home. And... relax Relax near the hotel with a good book, explore the magnificent surrounding countryside on foot or find a local restaurant where you can eat a trufflefilled Croatian lunch. Seeing Slovenia Make sure your camera batteries are fully charged for this visual feast. Lake Bled boasts an ancient castle in the middle of a glacial lake, ringed by snowy mountains and surrounded by glossy pine trees. Visit the castle and chateau itself, exploring every nook and cranny in the cone-shaped turrets and lofty parapets. Then take a row boat to the tiny island church – legend has it that wishes made to the sound of the ringing church bells always come true... Goodbye Adriatic Bid farewell to Croatia – or extend your holiday with a hotel from our multicentre programme.

Livade Poreč Rovinj

Rastoke

Pula 7

Start Finish No. of nights

Medulin

Plitvice Lakes

PRICE INCLUDES Meals 7 breakfasts, 2 lunches, 7 dinners Hotels 4* Park Plaza Belvedere, Medulin: 7 nights. Similar hotels may be used Flights Fly with TUI Airways Transport All transportation and excursions as described, including entrance fees WHERE WE FLY FROM Gatwick, Birmingham, Bristol, East Midlands, Edinburgh and Manchester, Doncaster Sheffield GROUP SIZES 16 to 25 DAY OF DEPARTURE Tuesday

TUI special experiences (p.06)

2019 DATES 14 May, 18 Jun, 17 Sep, 1 Oct

PACKAGE PRICE Starting from

£935pp* MULTI-CENTRE

Extend your stay in the sun in your pick of one of our many TUI beachfront hotels. Further info page 08

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The walled town of Korcula

Dubrovnik / Mljet Island / Hvar Island / Brac / Split / Korcula Island / Slano Tour pace

CROATIA Split

1 2 3

ISLANDS OF CROATIA EXPLORE THE BEAUTIFUL DALMATIAN ISLANDS FROM YOUR FLOATING HOTEL ENJOY THE CONVIVIAL AND FUN EXPERIENCE OF SMALL-SHIP CRUISING WANDER SPLIT AND DUBROVNIK AT YOUR LEISURE

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This six-night voyage takes you to Croatia’s most charming islands – from the A-listers’ go-to Hvar to the natural wonder of Zlatni Rat beach on Brac – with time to get to know the historic cities of Split and Dubrovnik.

Welcome to the islands Your adventure starts in Dubrovnik, one of the Mediterranean’s most attractive cities, and one with a unique political and cultural history where you’ll find a wealth of entertaining events. You’ll be warmly welcomed on board by the captain and crew, then be served lunch and spend your first night on the ship.

Trstenik

Hvar Island Korcula Island

Slano

Dubrovnik

Pomena 1

Start Finish No. of nights

Set sail to Mljet Island After breakfast, embark on your own odyssey from Dubrovnik to Pomena, a hidden port on idyllic Mljet Island. Famous for being the alleged home of Calypso, who detained Odysseus for seven years, discover for yourself its hard-to-leave landscape, which contains two enchanting lakes. Have a delicious BBQ dinner on board (included) under the stars, then overnight in Pomena.

Head to Hvar The jewel also known as Hvar Island is your next destination and we set a course for it during the morning. Its

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CROATIA

Postira Port on Brac Island

Step on board your floating hotel

position on the main sailing routes in the Adriatic made it an important trading base in times past and it’s still a great spot to pick up a souvenir or two. After lunch on board, you can discover the delights of the quaint harbour town of Jelsa, with its medieval churches, beautiful park and many nearby swimming coves, or explore the rest of the island. Later, a short sailing time brings you to Bol, on the island of Brac, where you’ll spend the night.

Life’s a beach Cruise along the coast of Brac to Croatia’s most famous beach, Zlatni Rat, a sandy peninsula that changes shape with the tides, for a morning swim beneath the highest peak of all on an Adriatic island, 780m Vidova Gora. Afterwards, take lunch on board and relax on deck as we sail to Split, Croatia’s second-largest city and home to the astonishingly well-preserved Roman Diocletian’s Palace, built in the 4th century. You’ll have free time to explore it and the rest of the maze-like Old Town at your leisure. Make like Marco Polo Do like the famous explorer, who was born on Korcula, and discover the fortifications and defensive walls of Korcula town. Its distinctive red roofs and medieval centre, one of the best preserved in the region, are reminiscent of Dubrovnik, but happily with fewer crowds. Stroll the cleverly ordered urban street plan laid down centuries ago. It’s a

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relaxing day, with lunch on board and an overnight in Korcula’s harbour.

Get in the swim The Peljesac Peninsula is known for the best Croatian red wines, which are made from the Plavac Mali variety of grape. Here the fruit grows on steep slopes, receiving sunlight from three sources: the sun itself, and its reflections off both the sea and the local white rocks. It’s said you can taste the sunshine in the drink – why not find out for yourself when we stop at local village Trstenik? From here we’ll meander down the Mljet Strait to the enchanting Elaphiti archipelago, with lunch and swimming stops, before arriving in Slano late afternoon, where we’ll spend the night. Should you choose, you can opt for the on board Elegant Dinner.* Discover Dubrovnik Enjoy a final breakfast on board before setting sail for the magical Dubrovnik, where you’ll disembark and transfer to the nearby three-star Hotel Petka for an overnight in a sea-view room. It’s conveniently close to the 13thcentury, UNESCO-listed Old Town, with its dizzying network of steep, narrow pathways packed with fine restaurants and shops. Take a stroll along the ancient city walls for stunning views of the Adriatic Sea. See you later, lovely land It’s time to say good-bye to the Dalmatian coast – or add on a multi-centre break!

PRICE INCLUDES Meals 7 breakfasts, 6 lunches, 1 dinner Hotels Six-night night cruise; Petka Hotel, Dubrovnik: 1 night. Similar hotels may be used Flights Fly with TUI Airways Transport All transfers, cruise as described WHERE WE FLY FROM Gatwick, Birmingham and Manchester GROUP SIZES 2-10 DAY OF DEPARTURE Sunday

TUI special experiences

2018 DATES

Weekly from Nov

2019 DATES

Weekly until Apr

PACKAGE PRICE Starting from

£945pp* MULTI-CENTRE

Extend your stay in the sun in your pick of one of our many TUI beachfront hotels. Further info page 08

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Nimporio harbour with Agios Nikolaos church

Try squid in Elounda

TUI tip: Try a raki â&#x20AC;&#x201C; an unsweetened, anise-flavoured spirit beloved by the locals. Drink it neat or with mineral water and lots of ice. 88 | TUI TOURS

Monastery of St. George Selinari in Elounda

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GREECE / CRETE

Heraklion / Elounda / Vai Palms / Agios Nikolaos / Rethymnon / Kalamafka Tour pace

1 2 3

Heraklion

CULTURE HIT CRETE

Agios Nikolaos

Rethymnon 2

Elounda

CRETE

Start Finish No. of nights

EXPLORE HISTORIC RUINS WITH A LOCAL EXPERT SET SAIL ON THE BLUE AEGEAN SEA

MEET LOCAL FARMERS AND WINEMAKERS IN THE CRETAN HILLS This seven-night tour introduces you to a mezze of Crete’s most delightful sights – from its hidden coves and mountain-top monasteries, to seafront tavernas and A-grade ruins.

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Welcome to Crete After touching down, drive to your hotel in Heraklion – the ancient capital. The mythic ruins of Knossos Spend the day exploring the archaeological sites of Heraklion – marvel at the Bronze Age ruins of Knossos where a minotaur once lurked in his labyrinth. Then head for the hills for a feta cheese-filled lunch, followed by a wine tasting and lecture at the ultrapretty Lyrarakis Winery – a beneficiary of the TUI Care Foundation. Afterwards. return to your hotel in Heraklion Set sail to Spinalonga First stop – the delightful port town of Elounda, where you can wake up with a Greek coffee. Sail from the whitewashed harbour to the atmospheric, deserted islet of Spinalonga, which was once home to Europe’s last active leper colony but is now an idyll of wildflowers and birds. Back in Elounda, why not treat yourself to a lunch of baby squid and chilled rosé?* Then it’s on to Agios Nikolaos where we stay for the next three nights. Tipples at Toplou Monasteries don’t come prettier or more authentic that Toplou – think cool cloisters and ornate archways. Wander through the ancient rooms and relax with a raki tasting in the shady grounds. Then head to the oasis-like Vai palm forest which is fringed by a picture-perfect white sandy beaches and has shaded

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The mythic ruins of Knossos

PRICE INCLUDES

pathways and turquoise water.

Meals 7 breakfasts, 1 lunch

Laze on the beach Day five, take five – there’s no agenda today. Spend your day of leisure exploring the old town, the beaches or the surrounding countryside. Otherwise, opt to relax by the hotel pool.

Hotels Hotel Lato: 2 nights; Hotel Miramare: 3 nights; Minos Hotel: 2nights. Similar hotels may be used

Go deep in Dikti It’s a scenic drive to the wonderfully photogenic village of Kalamafka where you’ll be treated to extraordinary views of the Lassithi mountains and the Libyan Sea. Then it’s time to brave the underground caves of Dikti, the fabled home of Zeus, followed by the option to have a lunch that even the father of the gods would approve of.* Continue to Rethymnon where we stay for 2 nights.

Flights Fly with TUI Airways Transport All transportation and excursions as described, including entrance fees WHERE WE FLY FROM Gatwick, Manchester, Luton, Stansted, East Midlands, Bristol and Birmingham GROUP SIZES 16 to 25 DAY OF DEPARTURE Thursday

TUI special experiences (p.06)

Milking it in Rethymnon The hills are alive! Or at least they are in Rethymnon, where you’ll go to a pastry workshop run by local baker Mr Giorgios, who’s an expert in creating breakfast treats. Afterwards you’ll have the opportunity to milk a goat and learn how to make goat’s cheese on a farm in the mountains. Then it’s back to the village, where you’ve got the afternoon to yourself to explore the Venetian harbour,. Why not opt for a toes-in-water lunch at a local seafront taverna?* All good things... Take a transfer to the airport. Or tag on a multi-centre beach holiday with TUI.

2019 DATES 16 May, 13 Jun, 19 Sep, 10 Oct

PACKAGE PRICE Starting from

£969pp* MULTI-CENTRE

Extend your stay in the sun in your pick of one of our many TUI beachfront hotels. Further info page 08

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Kefalonia / Ithaca / Olympia / Nafplion / Epidaurus

GREECE

Ithaca

Tour pace

1 2 3

Kefalonia

ANCIENT GREEK ODYSSEY EXPERIENCE A THEMED VISIT TO ITHACA AND RETRACE HOMER’S STORY, THE ODYSSEY

Exploring Epidaurus First stop – the ancient city of Epidaurus, where you will have a guided tour of the iconic ancient theatre. Then it’s onto the archaeological site of Mycenae, where you will visit Agamemnon’s grave, before having free time to explore the magical acropolis on your own.

Sail to Kefalonia Depart your hotel for Kefalonia, a stunning island in the Ionian Sea, which is accessed by ferry. Make sure you bring your swimming costume and dive into the bright blue sea or explore the whitesand beaches.

DISCOVER THE PURE BEAUTY OF KEFALONIA’S RURAL VILLAGES EXPLORE THE ANCIENT SITES OF OLYMPIA, EPIDAURUS AND MYCENAE This seven-night tour gives you a taste of ancient Greece. Tour the sites around Homer’s Odyssey theme and sail to the mainland to explore the ancient sites of classic Greece.

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Kicking it in Kefalonia Upon arrival in Kefalonia you’ll be transported to your hotel.

Homer’s Ithaca Set sail to Ithaca, a rugged, mountainous island shrouded in legend where a guide will bring Homer’s Odyssey to life during an experiential tour. Explore the capital of Vathy, with its horseshoe-shaped harbour, then, enjoy a boat ride to Kioni where you can take a dip off the secluded Gidaki Beach. Onto Olympia Prepare for your journey to the ancient area of Olympia – via a ferry to Kyllini. On arrival, you’ll begin a guided tour of the archaeological site at a time when there are fewer tourists around. Spent most of the day exploring fascinating training areas, a stadium and temples dedicated to Hera and Zeus, while also visit the staggering archaeological museum.

Taste local wines Enjoy a half-day eco experience at the Ainos National Park, then onto the Robola Winery, where you’ll taste local wines. Then it’s St Gerasimos Monastery and the Ainos Mountain – the tallest mountain on the island. Enjoy some free time in the Sami Village where you can opt to go shopping, wander the paved streets and take in views of the ocean. So long, farewell Bid farewell to the lovely Kefalonia and prepare for your flight. Or maybe not... Why not extend your holiday in a beachfront hotel with our multi-centre programme?

Nafplion

Start Finish No. of nights

PRICE INCLUDES Meals 7 breakfasts Hotels Hotel Mediterranean, Kefalonia: 4 nights; Neda Hotel, Olympia: 1 night; Rex Hotel, Nafplion: 2 nights. Similar hotels may be used Flights Fly with TUI Airways Transport All transportation and excursions as described, including entrance fees WHERE WE FLY FROM Gatwick, Bournemouth, Cardiff, Luton, Manchester GROUP SIZES 16-25 DAY OF DEPARTURE Tuesday

TUI special experiences (p.06)

2019 DATES 14 May, 11 Jun, 10 Sep

PACKAGE PRICE Starting from

£995pp*

999 steps in Nafplion Today you’ll be exploring the charming seaside town of Nafplion, first capital of Greece. Enjoy a guided tour to Palamidi, a castle of 999 steps, before having lunch* and an afternoon at your leisure. Why not opt to wander down the ancient streets?*

MULTI-CENTRE

Explore pretty Kefalonia

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Kyllini Olympia

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GREECE

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Explore ruins with our knowledgeable guide

Epidaurus Ancient Theatre

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Symi Island

Explore amazing Rhodes

TUI tip: Ouzo is shaken over ice with crushed mint leaves, lemon juice, and sugar and poured into glasses filled with ice. Try one in Rhodes! 92 | TUI TOURS

Acropolis of Lindos

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GREECE

Rhodes / Chalki / Symi / Lindos / Siana Tour pace

1 2 3

Symi

GREEK ISLAND HOPPER *Extra charge. Prices shown are a guide only and apply to selected departures. All prices can go up or down, please check price at time of booking. Prices will vary depending on occupancy. Flight supplements, room supplements and age restrictions may apply. See A-Z at the back of the brochure for more information on Prices and Supplements.

GO ISLAND-HOPPING TO THE ‘OFF-THE-BEATEN-TRACK’ SPOTS OF SYMI AND CHALKI

This seven-night tour of the islands provides you with a behind-the-scenes glimpse at Greek life. This includes exploring the ancient site of Lindos, days in sleepy villages a full programme of excursions.

1 2

Hello Greece Land in sunny Rhodes and go to the hotel. Mountain magic Head up to the beautiful Filerimos Mountain and visit the Triantafillou winery and vineyards in the spectacular Kalamonas region. This is followed by an indulgent wine tasting, led by an expert oenologist and accompanied by a delicious Greek meze lunch. Into nature Immerse yourself in the beauty of Greece at world-renowned reserve, Butterfly Valley, in Rhodes. Walk under the canopy of the forest, alongside waterfalls and ponds rich in wildlife. Afterwards, it’s back to the coast, where you’ll board your boat to Chalki – a sleepy island with pretty houses scattered around the harbour, where you can have a cooling swim in the crystal-clear waters and explore the higgledy piggedly backstreets. Rhodes by night Spend your day at leisure relaxing in the sun, catching up on books and trying out the local restaurants. But mostly preparing yourself for the evening ahead, where you’ll enjoy a nighttime tour of the medieval Rhodes citadel. Thought the town was pretty by day? You won’t believe the beauty of this UNESCO World Heritage

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Chalki

Apollona Siana Lindos

site when its professionally lit up after the sun goes down. Sail around the harbour, admire the twinkling lights and have drinks in the old town.*

TAKE A TOUR OF THE TRIANTAFILLOU WINERY AND HAVE A TRADITIONAL GREEK LUNCH SEE RHODES BY NIGHT ON A SPECIAL EXCURSION

Rhodes

Seeing Symi Houses dot on the hillside in pretty pastel colours – in fact, few views in Greece can beat the arrival into Symi Harbour. After visiting the famous monastery of Panormitis, with its byzantine frescoes and icon of St. Michael, explore the city at your own pace. Learn about the history of the island and its diving community during the visit to the sponge workshop with your guide. Climb up to the old town for some breathtaking views over the harbour, browse around the boutique style shops or find a seafront restaurant to sample some of the island’s renowned marinated octopus with a glass of chilled wine.* And … relax There’s no agenda today. Spend your day of leisure exploring the old town, the beaches or the surrounding countryside. Otherwise, relax in that turquoise blue seawater that you’ll no doubt be dreaming of the moment you get home. Loving Lindos Lindos is not only one of the most beautiful whitewashed villages in Greece, it has also got some serious history attached to it. With an expert guide, wander up the twisting cobbled streets to the Acropolis and visit the ancient Temple of Athena. Then head inland to the many villages of Rhodes and sample some of the island’s famous produce in the local market. Fall in love with towns like Siana, where you’ll get a snapshot of traditional life – one that feels a million miles away from the glitzier coast. After you’ve tried some locally pressed olive oil at a nearby mill, it’s on to Apollona, where you’ll have a tour of the village and have a hearty local lunch. Farewell Greece Head for the airport or tag on a few days with our multi-centre programme.

PRICE INCLUDES Meals 7 breakfasts, 4 lunches Hotels 3* Filerimos Village near Rhodes Town: 7 nights. Similar hotels may be used Flights Fly with TUI Airways Transport All transportation and excursions as described, including entrance fees WHERE WE FLY FROM Gatwick, Birmingham, Bristol, Exeter, Newcastle, Norwich, Belfast, Aberdeen, East Midlands, Luton, Bournemouth, Manchester GROUP SIZES 16 to 25 DAY OF DEPARTURE Wednesday

TUI special experiences (p.06)

2019 DATES

8 May, 12 June, 11 & 18 Sept, 2 Oct

PACKAGE PRICE Starting from

£985pp* MULTI-CENTRE

Extend your stay in the sun in your pick of one of our many TUI beachfront hotels. Further info page 08

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The Troodos Mountains

CYPRUS

Agros / Paphos / Nicosia / Troodos Mountains / Kourion Tour pace

Nicosia Agros

1 2 3

Paphos

Athienou

Kourion

OFF THE BEATEN TRACK CYPRUS DISCOVER AUTHENTIC CYPRUS IN A CHARMING MOUNTAIN VILLAGE EXPLORE THE QUIET BACKROADS, WHERE TOURISTS RARELY GO RELAX BY THE BEACH AT YOUR FOUR-STAR HOTEL

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A gentle seven-night exploration of the ‘real’ Cyprus, focusing on local life and allowing you to experience the sights and sounds of Aphrodite’s unspoilt island.

Welcome to Cyprus Fly into Paphos on the southwest coast, where you will be met by a TUI representative and taken to the Rodon Hotel in the Troodos Mountains for dinner and the first of your three nights in the village of Agros. It’s surrounded by peaceful gardens in the countryside of the Pitsilia Valley, with two pools and a tennis court, and feels far from the busy tourist areas.

Start Finish No. of nights

City and country After tucking into some breakfast it’s off to Nicosia, which has been the island’s capital since the 11th century. It has a fascinating centre, encircled by old city walls and its streets teem with the hustle and bustle of urban life. You’ll visit the museum followed by a trip to Laiki Geitonia, a traditional, pedestrianised neighbourhood. Next, you’ll meet local people and learn about typical products in the village of Athienou. This is a farming region known for its dairy, where you’ll see halloumi and anari cheese being made, followed by a lunch of local produce in the village taverna.

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CYPRUS

Agros is famous for its rose growing

PRICE INCLUDES

Ruins of ancient Kourion

Stop and smell the roses Time to slow the pace and get to know Agros, famous for its rose-growing, as well as for its cured meats, lountza and hiromeri, marmalades and sweets. You’ll be taken on a guided walk through the village to the workshops, where you’ll learn all about the manufacture of rose water, which is used in tea, cosmetics, liquors, candles and other products. Finally, you’ll visit a smokehouse to learn how the meats are cured. Eat, drink and be merry Food is the theme today and the first stop is the village of Monagri, where you’ll learn how to make traditional olive bread, taste organic olives, and savour katsoures (toasted bread drizzled with olive oil). The next stop is Omodos, with its beautiful cobbled streets, where you can rest at the kafenio. After exploring, visit the medieval wine press and get to know Cyprus’ winemaking region. Last stop of the day is the lavish Kykkos Monastery, filled with mosaics, then a hop to your hotel in Paphos. The choice is yours You can simply lie by the pool and enjoy a rest today or select from two optional excursions.* History buffs might choose visiting the Carob Museum in Anogyra, the ancient site of the Apollo Hylates sanctuary, followed by a unique pick-your-own experience in the citrus orchards of Phassouri, finishing up with a wander through the Old Town of Limassol. Or go on the day-trip to the

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Akamas Peninsula where you’ll visit a monastery, drink wine produced by the monks and visit the Baths of Aphrodite.

It’s all about love You’ll start the day with a drive to the ancient ruins of Kourion, once an important city-kingdom and now the site of an amphitheatre, fine mosaics and many structures, all perched high on a cliff with wonderful views out to sea. Afterwards, you’ll be driven to Petra tou Romiou, where mythology claims the goddess of love herself, Aphrodite, was born of the sea foam and carried by waves to Cyprus. Next, it’s on to Paphos to visit the House of Dionysos, with its truly awesome mosaics in what was a Roman nobleman’s villa. One more time You can use your last day to relax in the sunshine, but if you’re ready for more, why not go on the full-day excursion to Larnaca?* You’ll find the 9th-century church of St Lazarus here, and have time to explore the Old Town. The afternoon includes visits to the Larnaca Salt Lake, the Hala Sultan Tekke Mosque and the oldest mosaics on Cyprus in the village of Kiti. On the way back to the hotel you’ll stop at Lefkara, known for its lacework and silverware. So long, Cyprus The time has come to say goodbye so you’ll be driven to the airport for your flight home. Or extend your holiday with our multi-centre programme.

Meals 7 breakfasts, 2 lunches, 7 dinners Hotels Rodon Hotel: 3 nights; Atlantica Golden Beach Hotel: 4 nights. Similar hotels may be used Flights Fly with TUI Airways Transport All transportation and excursions as described, including entrance fees WHERE WE FLY FROM Gatwick, Birmingham, Bournemouth, Bristol, Cardiff, Newcastle, Luton, Leeds Bradford, Stansted, Glasgow, East Midlands, Manchester and Edinburgh GROUP SIZES 20-35 DAY OF DEPARTURE Wednesday

TUI special experiences

2019 DATES 15 May, 12 Jun, 11 Sep & 9 Oct

PACKAGE PRICE Starting from

£945pp* MULTI-CENTRE

Extend your stay in the sun in your pick of one of our many TUI beachfront hotels. Further info page 08

TUI TOURS

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R E L OV E R

S T F O R NA

EUROPE

The awe-inspiring Northern Lights

TUI tip: Warm yourself up with a shot of locally-brewed Brennivin – an unsweetened schnapps that’s Iceland’s signature drink. 96 | TUI TOURS

Experience the Strokkur geyser before the crowds of tourists arrive

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ICELAND

Reykjavik / Reynisfjara / Vik / Golden Circle / Thingvellir National Park Tour pace

1 2 3

INTREPID ICELAND JOURNEY ALONG THE RUGGED SOUTHERN COASTLINE

This four-night tour gives you a taste of some of Iceland’s most incredible sights – waterfalls, bubbling geothermal pools and the most extraordinary landscapes.

Touchdown in Iceland Head to Reykjavik, where you’ll spend the afternoon exploring the city’s landmarks. Then spend some downtime at the hotel in Selfoss before venturing on the Northern Lights Tour - weather permitting - to see the mesmerising aurora borealis. Please note the Northern Lights are dependent on the weather and observing them cannot be guaranteed. The southern coast with the most This morning you’ll be journeying across the southern coast of Iceland, discovering cascading waterfalls, volcanoes, glaciers and the magical black sand beach of Reynisfjara. Opt to feast on lunch in

Reynisfjara

Start Finish No. of nights

Vik

the picturesque town of Vik or take a stroll along the beach.* Back at the hotel you’ll have ample time to enjoy the spa complete with a sauna and steam room.

EXPERIENCE THE AWE-INSPIRING NORTHERN LIGHTS

DISCOVER THE SIMPLE PLEASURES OF ICELAND’S CAPITAL CITY

ICELAND Reykjavik The Golden Circle

Going for the Gold Circle The Golden Circle awaits: a loop that transports you to the famous Strokkur geyser before the crowds descend, which is surrounded by boiling mud pits, followed by Friðheimar, the geothermal heated horticutural centre, and finally, Gullfoss, aka the Golden Waterfall. You’ll also stop by the Thingvellir National Park so you can capture astounding views of the Mid-Atlantic Ridge. Ready for Reykjavik Bid Selfoss farewell as you head back to Reykjavik for a day of sightseeing. Booking a whale-watching tour or experiencing the famous Blue Lagoon is optional*. Or why not stroll around the city centre perusing local stores and indulging in a meal of fresh Icelandic cod. * Goodbye to the north Head for the airport and your flight to the UK – or add on a relaxing break with TUI and explore more of this magical country at your leisure.

PRICE INCLUDES Meals 4 breakfasts Hotels Hotel Selfoss: 3 nights; Hotel Klettur: 1 night. Similar hotels may be used Flights Fly with TUI Airways Transport All transportation and excursions as described, including entrance fees WHERE WE FLY FROM Gatwick, Manchester GROUP SIZES 2-16 DAY OF DEPARTURE Wednesday

TUI special experiences (p.06)

2018 DATES

7, 28 Nov & 12, 19 Dec

2019 DATES

2, 9, 23 Jan & 6 Mar

PACKAGE PRICE Starting from

£1055pp* MULTI-CENTRE

Traditional Icelandic houses in Reykjavik

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Extend your holiday in your pick of one of our many well-placed TUI hotels. Further info page 08

TUI TOURS

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COSTA RICA Time: Winter (Summer) GMT minus 6 (7) hours. Official Currency: Costa Rican Colons. US Dollars are also accepted. It is very difficult to change UK Sterling and would be better to bring US Dollars. Cash points are limited. Departure Tax: A compulsory Costa Rica departure tax of approximately US$35 per person will be payable locally in US Dollars until the end of April 2019. From May 2019 this is included in the price of your holiday. Visa Information: No visa required. Tourist Office: 0207 7068844 Website: www.visitcostarica.com Other Information: Please note that most UK mobile networks do not work in Costa Rica.

CUBA Time: GMT minus 5 hours. Official Currency: Cuban Pesos. English Pound Sterling or Euros are accepted. Scottish Pounds are not accepted in Cuba. Cuba has a currency for visiting foreigners to use, called the Cuban Convertible Peso (CUC). Since November 8th 2004 all business establishments throughout the Island will only accept Cuban Convertible Pesos (CUC), which is legal tender only within the Island of Cuba. Although the US Dollar is no longer accepted to purchase goods or services in Cuba, it is still possible to exchange US Dollars into Cuban Convertible Pesos, however a 10% exchange fee will apply. Credit cards are accepted in major establishments provided they are not affiliated with an American bank. Credit cards affiliated to US banks include American Express, Diners, Capital One, Maestro, Abbey National, MBNA and EGG - these are not accepted in Cuba. Check with your card provider to ensure you credit card will be accepted by the Cuban banking institutions. When paying by credit card, it is advisable to have your passport ready and please be prepared to sometimes wait a while for the assistant to gain authorisation. All card transactions in Cuba will be subject to an additional 3% conversion fee. While there are a limited amount of ATMs in Cuba, you cannot use your bank card to withdraw cash. You can use your credit card to withdraw CUCs from an ATM but you'll be charged the 3%, plus your credit card interest is charged from the day of the withdrawal. Visa Information: A Cuban tourist card must be purchased prior to departure otherwise you will be refused boarding in the UK. Tourist cards can be collected in person from the Cuban Embassy in London, or can be applied for by post. Further information and the application form can be found on the Embassy’s website (http://misiones.minrex.gob.cu/en/united-kingdom). When booking, please ensure there is enough time to obtain the tourist cards via your preferred method, prior to departure. 1 tourist card will be required for every member of your party, regardless of age. Your passport needs to be valid for 6 months after departing from Cuba. Departure Tax: The compulsory overseas destination departure tax of 25 Convertible Pesos - about £15 - per person will be payable locally by customers in local currency. Tourist Office: 0207 2406655 Website: www.cubatravel.cu

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Other Information: The Cuban authorities require proof of medical insurance for you to gain entry to the country. It's essential you have a copy of a valid travel insurance policy in your possession on arrival at the resort airport, so please ensure you keep this with your travel documents in your hand luggage. If a child is departing Cuba prior to their parents, the stamp on arrival in Cuba needs to be in the passport of the person with whom the child will be departing. Electrical appliances such as DVDs, VCRs, PSPs, PlayStation (1,2,3), mobile phones, Apple gadgets (iPhone, iPod Touch, iPod etc), laptop computers, electric razors, travel irons and hairdryers can be brought into the country. Import and export of the following items is prohibited: drugs - unless prescribed by a physician (certified prescription must be submitted), wireless telephones that operate in bands different to 40-49 MHz and 2,4 and 5 GHz, wireless microphones, geo-positioning equipment (GPS). More than 3 units of the same medication purchased in local establishments unless prescribed by a local doctor (doctor's certificate and medical prescription should be submitted to customs officials). Cuban books, magazines and other local publications that were published more than 50 years ago or that are rated "R". More than 50 units of Cuban cigars without a proper invoice issued by the official cigar shop. Cash in excess of 5,000 US$ or equivalent in other currencies, which had not been declared on arrival in Cuba. More than 100 Cuban Pesos or more than 200 Cuban Convertible Pesos. Paintings on canvas without an export permit. Export permits are provided by the vendors at the time of purchase.

GOA, INDIA Time: GMT plus 5.5 hours. Official Currency: Indian Rupees. Please be aware that Rupees cannot be taken into the country - you must exchange currency upon arrival. US Dollars are also accepted. Indian Rupees can only be changed back to Sterling at the airport on departure. Visa Information: A visa is required for travel to India prior to departure. You can apply online for an e-Tourist visa, a minimum of 4 days prior to your date of arrival, with a window of 30 days. For example, If you're applying on the 1st September then you can select the arrival date from the 5th September to the 4th October. Photographs and passport pages can be submitted online as part of the application, and it is now possible to pay the visa fee by credit or debit card. It's recommended that you carry a printed copy of your e-Tourist visa when travelling, as this will speed up the clearance process on arrival. To apply for an e-Tourist visa, or for more information, please visit https:// indianvisaonline.gov.in/visa/tvoa.html. For information on eligibility for non UK nationals, please go to https://indianvisaonline.gov.in/ visa/tvoa.html. Alternatively, visas can be applied for in person from the India Visa Application Centres in London, Birmingham and Edinburgh - for Scottish nationals. Or, you can apply by post at an additional charge. Both methods require an online application form to be completed via the Indian Visa Application website. Photographs must be 2" x 2" - standard size passport photographs will not be accepted. For more information, please see the High Commission's website: www.hcilondon.net, or the India Visa Application website: http://in.vfsglobal.co.uk. If you're travelling

with a visa that's valid for more than 180 days you must register with the local authorities within 14 days of arrival in Goa. Departure Tax: The compulsory overseas destination departure tax (approx. £3 per person) will be added at the time of booking. Check In information: For travel to Goa, you are able to check in online. However, it is required to take your printed booking details to the bag drop desk to obtain a boarding pass before going through the security gate. Please note, you will not be able to go through immigration without a printed boarding pass from the check in desk. Tourist office: 0207 4373677. Website: www.indiatouristoffice.org. Alcohol: During local elections, there is an 'official' alcohol ban in India, although it's usually possible to get alcoholic beverages in tourist resorts. Diet cola is not always readily available. Smoking Laws: Under Indian law smoking is no longer permitted in public places and may incur a fine. Public places may include hotel restaurants, bars, swimming pool areas and balconies, and is at hotelier discretion. Tours: The maximum luggage allowance for the internal flights on tours is 20kg. As the tours are at the beginning of your holiday, all luggage has to be taken with you. Flights from Jaipur to Goa may operate via either Delhi or Mumbai. Other Information: There may be strong undercurrents at certain times of the year/day and care should be taken when swimming. In certain areas, swimming is not recommended. Some hotels are situated near local communities and they may occasionally have loud temple festivals. Imports: Import of cigarettes into Goa is limited to 100 per person.

MEXICO Time: Winter (Summer) GMT minus 6 (5) hours. Official Currency: We recommend customers purchase Mexican pesos rather than US dollars before travelling. There are new restrictions on US Dollar cash flow in Mexico. Customers travelling to Mexico will only be able to exchange up to $1,500 USD per month in cash to Mexican Pesos in the banks and currency exchange booths. Customers exchanging $500USD or more in cash will need to provide a copy of their passport and the official immigration document that proves legal entry or stay in the country. These limitations are only imposed on US Dollar cash. There are no limitations on British Pounds or Euros. Due to the restrictions, restaurants, bars, supermarkets and all other outlets may no longer accept US Dollars, so we recommend customers purchase Mexican Pesos, rather than US Dollars, prior to travelling. We also recommend customers do not take US Dollar travellers cheques as these are no longer accepted. Visa Information: No visa required. Tourist cards must be completed on the plane before arrival. Customers should sign the back of the card in the area marked Foreigner Signature to avoid delays, and retain the card for the duration of their holiday. This card should be handed in to the check-in staff on departure and if lost, a new one can be requested on the day of departure at a cost of approximately 630 Mexican Pesos (approximately £37).

Departure Tax: A compulsory Mexico departure tax of approximately US$35 per person will be payable locally in US Dollars until the end of April 2019. From May 2019 this is included in the price of your holiday. Tourist office: 0207 4889392. Website: www.mexicotravel.co.uk & www.visitmexico.com. Other Information: Dress code applies in many hotels and à la carte restaurants, please pack suitable attire.The import of cigarettes, tobacco and alcohol to Mexico is limited to 200 cigarettes or 25 cigars per adult (+18 years) or 200g of tobacco per adult (+18 years) and up to 3 litres of alcohol per adult (+18 years). The purchase of larger quantities must be individually split across the required number of adults prior to arrival in to Mexico so to ensure that each individual allowance is adhered to. If one adult carries 400 cigarettes or 250g of tobacco then they will be fined, and there is no option to dispose of the goods. Dry Law: A ban on alcohol may be imposed during elections. Timeshare accommodation: Please be aware of timeshare representatives in the arrival lounges. Tours: All luggage must be taken for the duration of the Yucatan tour. Both the 3 night and the 7 night Yucatan tours start upon arrival in Mexico. Please note there may be a wait between the flight arriving and the tour departing if there are customers arriving on a later flight for the tour.

SRI LANKA Time: GMT plus 5.5 hours. Official Currency: Sri Lankan Rupees. Please be aware that Rupees cannot be taken into the country, but you must exchange currency upon arrival. Both Sterling and US Dollars can be exchanged into the local currency. Visa Information: All nationals require a tourist visa available online at www.eta.gov.lk for US$30 prior to departure, or at the port of entry for US$35. The visa is valid for stays up to 30 days. Departure Tax: The compulsory overseas destination departure tax of 3250 Sri Lankan Rupees (approx. £15 per person) has been included in the brochure price. Tourist office: 0845 880 6333. Website: www.srilankatourism.org.uk. Other Information: All Inclusive facilities are not available after check-out. There are strong undercurrents in the sea, so please familiarise yourself with the beach safety flag system. During the monsoon months, the beaches in certain resorts become narrower and may not always be the wide stretch usually available. Cigarettes Notice: Cigarettes are freely available within Sri Lanka. However, the Sri Lankan Aviation Authorities restrict cigarettes being brought into the country. All cigarettes will be confiscated at customs on arrival. Dry Law: A ban on alcohol is imposed during monthly religious holidays and the sale of alcohol during this time is forbidden. Hotel restrictions may apply.

THAILAND Time: GMT plus 7 hours. Official Currency: Thai Baht. Visa information: A visa is required for entry. This can be obtained on arrival, free of charge, and is valid for a maximum of 30 days. Your passport must be valid for at least 6 months after your departure date. Departure tax: There is no departure tax. Tourist office: There is no UK based tourist body. Website: www.tourismthailand.org/uk. Other information: At a number of hotels, a credit card imprint will be needed as a deposit. Twin Centres and Tours: The maximum luggage allowance for the internal flights on twin centres and tours is 20kg. Please note that due to scheduled flight times you may have a wait in Phuket.

VIETNAM Time: GMT plus 7 hours Official Currency: Vietnam Dong Visa Information: British Citizen passport holders travelling for tourism can enter Vietnam for up to a maximum of 15 days without a visa. If you have a different type of British nationality, for example `British National (Overseas)’, you’ll need to get a visa before entering Vietnam. Your passport should be valid for a minimum of 6 months on the date you enter Vietnam for you to be eligible for the 15-day visa exemption. For stays of over 15 days or if you wish to re-enter Vietnam within 30 days of your departure, you will need to apply for a tourist visa, from the Vietnamese consulate. If you plan to leave Vietnam and re-enter from another country make sure you get a multiple visit visa before travelling. For periods of stays longer than 15 days, entry into Vietnam may be refused if your passport has less than 1 month validity from the date your Vietnamese visa expires. Tourist Office: There is no UK based tourist body. Website: http://www.vietnamtourism.com/ Other Information: Vietnamese law requires everyone to carry photographic ID at all times. You should carry a photocopy of the pages from your passport with your personal details and visa for ID. If you are taking prescription medication into Vietnam, carry it in your hand-luggage with a copy of the prescription. Credit cards are becoming more widely accepted, but outside main centres you may find cash the only acceptable currency. It may be difficult to cash travellers cheques. ATMs are widely available in major cities and tourist areas.

IMPORTANT INFORMATION FOR ALL DESTINATIONS Please note: n All charges and visa requirements are subject to change. n You will require a full 10 year British passport valid for at least 6 months after your return to the UK. n In most cases vaccinations are not officially required. n It is the responsibility of all passengers to ensure that prior to travel they have taken the necessary health precautions applicable to their chosen destination. Advice about destinations can change, therefore please consult with your doctor at least 2 months before your departure, as some treatments (e.g. Malaria) should begin well in advance of travel. For late bookings within 3 weeks of departure, please consult with your doctor before booking your holiday. n American Express Traveller Cheque Cards cannot be used in all longhaul destinations. Please check with your holiday advisor. n During periods of low occupancy, some facilities and amenities may be unavailable. n During quieter periods, some accommodation may hold business conferences. n During March and June, the resorts are often very busy with Spring Break students. This usually happens in Aruba, Cuba, Dominican Republic, Jamaica and Mexico. Hurricanes and Tropical Storms The Caribbean and Mexico are occasionally affected by tropical storms and hurricanes between June and November. Such storms can blow up quickly and it is impossible to predict their path or duration more than three to four days in advance, often less. South East Asia may be affected by a monsoon season, typically between May and September. If a storm is forecast for one of our holiday destinations we monitor all activity through various websites and information received from local and international experts. We follow the advice of the FCO and work with the Federation of Tour Operators in resort to ensure that customer safety is foremost if there is hurricane activity during your holiday.

TOUR INFORMATION Please note: n Tour itineraries and days of departure may be subject to change and in some circumstances it may be necessary to use alternative hotels of a similar standard in the same resort. n English-speaking guides are used on all tours. n Minimum standard of accommodation is 3 star tourist class. n To make the most of each day, there may be a number of early starts on the tours. n Some tours cover long distances on certain days, however there will be short stops at points and journeys are very rewarding. n Guests are advised to pack suitable attire for tours, including sturdy walking shoes and warm clothes for higher altitudes. n Tours are not available to children aged under 12 years. Safaris are not available to children aged under 7 years old. n Most tours include: all road transportation, applicable entrance fees, tour listed transfers and listed excursions. n Optional excursions are available for most tours at an extra charge. n Beverages, tips and gratuities are not included. n If you're on a tour/twin centre/safari your luggage allowance could be reduced. Please refer to individual destinations for more information. n Please note that any customers booking a tour/twin centre involving an internal flight will be required to provide their full passenger names at time of booking, as they appear on their passports. For booking Maldives/ Kerala options, full name, passport number, expiry date and nationality are all required in advance.

TRAVEL REQUIREMENTS

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A-Z GUIDE We understand the small print is the last thing anyone wants to read. But we believe it’s really important to be clear in the information we give you. This A-Z outlines to what extent we would be liable, if at all. If any part of this guide isn’t valid or can’t be enforced, the rest will still apply. Not everything here will apply to you but a lot of it will so you’ll need to read this guide before you book. You’ll also need to read Our Agreement With You and Your Agreement With Us. Together, they explain every aspect of your holiday. If you need information in another format please contact our Customer Welfare Team on 0203 451 2585. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher. Check with your network provider. Just to make things easier for you, here are some of the abbreviations we use… * extra charge 1st Ch 1st child 2nd Ch 2nd child Ad Adult AI All Inclusive BB Bed & Breakfast BL balcony or terrace FB Full Board HB Half Board LSV limited sea view PB private bath PP per person PPPN per person per night RD reduction RO room only SC self–catering SH shower SUPPS supplements SV sea view SSV side sea view. In line with EU regulations, we need to let you know who you’ll be flying with. This includes any connecting flights or transfers. These are the carriers we may use – A3 Aegean ABR ASL Ireland AEA Air Europa AMV AMC Airlines AP Albastar BA BA Cityflyer / British Airways BE Flybe BGH Balkan Air BJ Nouvelair Tunisie D8 Norwegian EI Aer Lingus EVE Evelop FHY Freebird Airlines FPO ASL France JAF JetairFly KM Air Malta LS Jet 2 MT Thomas Cook Airlines OHY Onur Air PC Pegasus QS Travel Service ST Germania TBA Carrier To Be Advised TOM TUI VOE Volotea X3 TUIFLY 7M Mistral Air We'll let you know who the airline is when we send your tickets. If there are changes after that point, we'll tell you before you check in or at the boarding gate. When you come across anything to do with flights in this guide, we’ll usually be talking about flights with TUI. So if you’re flying with another airline, you’ll need to check their conditions, too. From time to time, we need to change airlines or plane types but this isn’t classed as a ‘Major Change’ to your holiday.

A A La Carte The Select Your Seat benefit that comes with A La Carte holidays is only available if you’re flying with TUI and you book at least 3 days in advance. Please note, A La Carte benefits will not be available if you're combining your stay in an A La Carte hotel with a tour, or a stay in another hotel. See Transfers for more information. Accuracy We published our latest brochures in April 2018. Our prices and information in those brochures were accurate on that date but they may have changed since then. We always check our properties regularly to make sure we're giving you accurate information and we'll tell you of any changes we know about when you book. If you've already booked, we'll tell you about any major changes we’re aware of as soon as we can. Bear in mind public holidays and religious festivals affect whether or not facilities are available. Also, it may be the case some facilities aren’t managed directly by the hotel and they could close without notice. Adjacent Rooms These are two rooms next to each other and usually share some facilities, such as an entrance or a bathroom. They’re available at selected accommodation and for a small supplement. The facilities can vary so check the individual hotel description. When you’re booking, the room description will have ADJ next to it. Depending on where you’re staying, you may need to book two rooms to get this room type. Please ask when you book. Adult Properties These are hotels that cater really well for adults in terms of facilities and destination. They include our TUI Sensimar, Gold and Exclusively for Adults ranges, where the minimum age is 16 or 18. You must not book children to stay at any of these hotels under any circumstances as bookings for children will not be accepted. If you see a Scene logo, it means the hotel is recommended for adults only. At least one member of your group needs to be 18 or over. Any members of your party who are under 18 will need to give us a letter of consent from their parent or legal guardian when booking. They’ll need to take this letter with them when they travel, too. For adults-only hotels in the Dominican Republic, the minimum age accepted for all travelling on the booking is 18 years. Advanced Passenger Information So that you can travel, it may be mandatory (as required by government authorities before or at the point(s) of departure and/or destination) to disclose and process your personal data for immigration, border control, security and anti-terrorism purposes, or any other purposes which they determine appropriate. Some countries will only permit travel if you provide your Advance Passenger Information or API (for example Caricom API Data and US Secure Flight Data) to the airline before your departure. Some or all of the Caricom states have entered into an agreement with the USA whereby advance passenger data, required by and provided to Caricom states for border security purposes, will be passed to the USA Department for Homeland Security for processing on behalf of those Caricom states. Please see the Caricom website for more details. The Transportation Security Administration (TSA) requires you to provide your full name, date of birth and gender for the purpose of watch list screening. You may also provide your Redress Number (as well as a Known Traveler Number), if available. Failure to provide details may result in denial of transport or denial of authority to enter the boarding area. TSA may share information you provide with law enforcement or intelligence agencies or others under its published system of records notice. Please see the TSA website for more details. These requirements may differ depending on your destination and you are advised to check. Even if not mandatory, we may assist where appropriate. You’ll need your booking reference number, the lead passenger’s surname and your date of departure to access the site. Age Ranges No under-18s can travel on their own. For our hotels, 2 to 12-year-olds are classed as children unless we say otherwise. For self-catering properties and any type of property in Florida, it’s 2 to 16 inclusive. Air-conditioning This may depend on the time of year and be subject to hotelier discretion. Also, you may have to pay for it when you get there. Airline Rules Charter airlines aren’t allowed to carry certain nationals to and from their country of origin. This is due to licensing law restrictions with overseas aviation authorities. The current licensing laws, as of 15th November 2010, do not allow TUI Group airlines to carry nationals of the following countries on their operating routes – Brazil, Kenya, and Morocco. Some other restrictions also apply… ■■ Cuban nationals may travel to any international Cuban airport, except

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Cayo Largo and Cayo Coco, and must be travelling as part of an inclusive tour package. ■■ Indian and Turkish passport holders can only travel on inclusive tour package arrangements. Please check with your embassy or consulate before you book. ■■ If you’re going to Goa, Kerala and Sri Lanka, on an Indian, Pakistani, Sri Lankan, Nepalese or Bangladeshi passport you can’t fly on British charter flights. This travel restriction doesn’t apply if you have a Pakistani, Sri Lankan, Nepalese or Bangladeshi passport but your spouse has a foreign – non-Indian – passport. Airport Assistance See Special Assistance. Airport Hotels and Parking - UK The companies that provide the hotels and car parks will have their own terms of use which will also apply to you. We can get you a copy of these if you need one, just ask. If you don’t follow the instructions we give you, we may not be able to refund you any additional costs you’re charged as a result. Any parking is at your own risk, so we ask that you don’tkeep any valuables in your car. You should be prepared to leave your keys with car park staff as this may be necessary. If you have a larger-than-average vehicle or a motorbike, please contact us to check that thecar park can accommodate it without an additional charge. When you travel, take your booking confirmation with you as it contains instructions on what you need to do. If you have any problems on the day, please let the hotel or car park know so they can help you. If you don’t let them know, we may not be able to help you later on. If you’re parking and you arrive before the day and time shown on your confirmation, or stay later than planned, you may be charged for the extra parking at the car park’s normal price. If you leave earlier than planned, we won’t refund any of the charges you've paid. You can amend or cancel any time up until a minute to midnight, the day before you arrive at the airport, free of charge. So,if you fly on the 2nd, you'd need to cancel by 23:59 on the 1st. If you cancel in time, you will be refunded what you’ve paid for the hotel and parking. If you don’t cancel in time you will not be refunded any amounts paid for the hotel and parking and we will retain this as a cancellation charge. Airport Lounges You can pay for UK airport lounge access after you’ve booked, subject to availability. You can do this via a TUI Holiday Store, Manage My Booking or by logging into your Customer Account. Airport Service In most airports overseas, our Holiday Advisors aren’t allowed past check-in or into the arrivals hall but we will have staff waiting to greet you outside the airport. Alcohol During your flight with us, you can only drink the alcohol that our staff serve you. All Inclusive Hotels You may need to wear a wristband or carry some ID to get the benefits of your package. For a full description of what’s included, check the hotel description. Times for inclusive drinks, meals and snacks vary. Your All Inclusive package may not include bottled water, imported drinks, à la carte meals, or some speciality dishes. Some restaurants expect you to reserve a table and will be subject to availability. Not all bars and restaurants operate on an All Inclusive basis. Also, there may be cash bars once All Inclusive bars close. Under-18s won’t be served alcohol. You should also be aware that we, and the hotels, may confiscate wristbands and IDs from guests who abuse the All Inclusive benefits. You may be charged for motorised sports, and there are time limits or age and experience restrictions on some of these activities. You may have to pay a deposit to hire equipment. Things like classes and beauty treatments may be included in the price but there'll be a limit on how many sessions you can take. Safety deposit boxes may not be included and you’ll need to pay for things like telephone calls and excursions. All Inclusive packages end when you check out of your room. In some cases you can pay to keep using the facilities. If there’s a delay to your flight home and you have to spend extra time in the resort, any refreshments will be in line with the airline’s instructions – not the board basis of your hotel. One last thing, you may find timings will change for things like happy hours in bars and dining times. Amenities Lots of things you come across in resort will be quite different to what you’ve come to expect at home, like roads, power and water, for instance. If there’s a prolonged drought, it might interrupt water supplies. In summer, there’s often more demand on water, which means the pressure can drop, disrupting water heaters. You may also find in some destinations you won’t be able to flush toilet paper down the toilet. Artist Impressions These, together with any computer-generated images, are there to give you an idea of how the property will look – they’re not replicas of the finished building.

B Baby Club These are available at TUI Family Life and selected Kids Club by TUI Family Life properties. There is always a minimum of one NNEB, CACHE or equivalent qualified staff member present. Trained staff look after under-threes for two-hour sessions throughout the day. Sessions in Baby Club cost £10 each and you can book them in the UK or in resort if available. Plus there's a discount when you book 3, 6, 9 or 12 two-hour sessions in the UK. Nine sessions or more can only be booked on two week holidays. Bear in mind, wherever the Baby Club, if your child's ill, they won't be accepted in the Baby Club. Also, you'll need to supply your own nappies and prepared feeds. We can't guarantee standards at Baby Clubs that aren't run by us. Baby Equipment If you’re travelling to one of our TUI Family Life hotels or TUI Sensatori resorts, you can book baby equipment including cots, strollers, highchairs and sterilisers. These must be booked in the UK and prices range from £10 to £25. Balconies If the description refers to a French or Juliette balcony, this means that your room will have glass doors but you won't necessarily be able to go out onto the balcony as it'll be shallow in depth. If you’re on the ground floor, you’ll get a terrace instead of a balcony, even if it says ‘BL’ or ‘balcony’ on your booking confirmation. Health and safety restrictions mean some hotels or apartments may not put you on a high floor if you have small children. Even if you’re on a low floor, make sure you never leave your children unattended on your balcony. Banned Airlines To improve safety, the European Commission has banned some airlines from operating in European airspace. In line with EU directive (EC) no. 2111/2005, Article 9, we need to make you aware of the list of banned airlines. To view the list of airlines that are subject to an operating ban within the European Community, visit http://ec.europa.eu/transport/ modes/air/safety/air-ban/search_en Bars If a hotel has a bar, you may well hear some noise – even outside normal licensing hours.

Beaches Many of the beaches in our resorts have been awarded the Foundation for Environmental Education’s Blue Flag. The programme awards beaches and marinas that meet its high standards of hygiene, cleanliness, safety and environmental management. For details, visit www. blueflag.org. When you’re on the beach, make sure you check any flag warning systems and take local conditions into account, particularly things like undercurrents and tides. You’ll also need to supervise children at all times as most beaches won’t have a lifeguard. You may find that public beaches are closed at certain times, particularly in low season. Beach closures are carried out by local authorities so are beyond our control. One more thing, you may need to pay to use some beaches, especially in Italy. Building Work From time to time, building work is unavoidable, particularly where hotels are open all year round, and it can be noisy. If we’re aware of any work, we'll let you know as soon as possible if we think it’ll affect your holiday. This can be difficult as we don’t control the work and we’re not always told when it’ll happen and how long it will last. But if we think it’ll have a significant effect, you’ll have the option of a refund or an alternative holiday, as outlined under ‘Major changes to your holiday’ in Our Agreement With You. Bungalows If the description of your accommodation refers to a bungalow, this means that you may be located in an accommodation block within an annexe building separate from the main building which may not necessarily be single storey or detached.

C Check-in For Your Flight We recommend you arrive at the airport at least two hours before your scheduled departure time. For flights over seven hours, it’s three hours before. Regardless of the length of your flight, you need to have completed check-in at least an hour before departure. UK airlines need to carry out enhanced security screening from certain destinations for return flights to the United Kingdom. If this applies to your flight, you'll be told whilst you're on holiday as it may mean that you need to check in a bit earlier. You might need to be at the boarding gate earlier, too. If we think you may be under the influence of alcohol or pose a threat to passengers or crew, you won’t be able to fly. The same applies if you smoke, use insulting or abusive words before or after you board. If that happens, we won’t be responsible for your holiday arrangements and we won’t give you a refund, pay compensation, or cover any other costs. We may even seek compensation from you for any loss caused by your behaviour. This includes having to divert the plane. It’s also a criminal offence to cause disruption on board, so you may be prosecuted. Airlines may also share details about your behaviour with other airlines, which could affect your future trips. Online Check-in You'll be allocated your seats when you check in online. If you don't like the seats allocated, you can pay to select your seat. Sometimes we may need to change the seat allocated to you for operational or safety reasons or for persons with reduced mobility. Boarding cards must be printed on A4 paper and be clearly legible with no rips or tears. You must drop your bags off before bag drop closes, 45 minutes before your flight time. Just so you know, if you choose not to use our online check-in service, we reserve the right to charge a fee for airport check-in. Please also see Section 14 of Our Agreement with You and Yours with Us. For Your Accommodation Check-in time is usually 3pm to 4pm for hotels. Depending on when your flight arrives, you may miss a meal if you've booked All Inclusive, Half or Full Board. If your flight arrives late at night, this is classed as the first night of your holiday and your room will be ready when you arrive. If you arrive in the early hours of the morning the day after your flight departed, your room may not be available until the hotel’s normal check-in time. You'll be able to use the hotel's facilities while you wait. And because you're checking in later on your first day you'll get to keep your room on the last day of your stay. Check-out For Your Accommodation On the last day of your holiday, you’ll usually have to leave your room by mid-morning or noon. If you’re in a villa, you may need to leave earlier. You’ll be told the exact time when you get there. You may be able to keep your accommodation for longer, but there could be a charge. Depending on the time of your flight, you may miss a meal at your hotel. Also, you might not be able to use some of the facilities or take advantage of the full All Inclusive package. If your flight leaves on or after midnight, you'll have to check out of your hotel room by midday the previous day. There’ll usually be a courtesy room or apartment available for you where you can change and leave your bags until it’s time to leave. You can pay for a late check–out room, which are normally available until 6pm that evening, and we recommend you book in advance as the hotel will allocate them on a first–come, first-served basis. You may be able to stay in the room you’ve had during your holiday, but you may have to move to another. The rooms will only be for you and your group to use, and will have beds and a private bathroom. Late check–out only covers the use of your room. Child Prices Child prices are based on selected departures within the season dates, and will only apply to the cheapest room type that occupies children. Child prices are only available for the first and second child sharing a room with two full-fare-paying adults. Any more than two children on one booking pay the adult price, count towards room occupancy, and will pick up any applicable third or fourth adult reductions or occupancy discounts. You’ll still pay full deposits, insurance, flight, room and board supplements, and any extras for all children travelling at a child price. Children qualifying for free or reduced child prices don’t count towards group offers. Child prices only count towards room occupancy for self-catering and villa holidays. Child prices are for children between 2 and 12 inclusive. You'll also need to pay a fee for an infant under the age of 2 on the date of return travel. Please note, infant fees vary dependent on holiday type. If any children in your group turn 13 after you’ve booked but before – or during – your holiday, they’ll need to pay the adult price, plus the amendment fee. Child Protection We believe we have an important role to play in protecting children’s rights everywhere. Our child protection policy applies both in the UK and abroad. We train our resort staff to identify situations where children may need protection and report them to the relevant organisations. We’re signed up to the Child Protection Code www.thecode. org. This independent organisation monitors and supports our child protection activities. If you suspect any child is at risk on your holiday,

please tell your Holiday Advisor or call Crimestoppers, anonymously, on 0800 555 111. For more information, visit https://www.tui.co.uk/editorial/ child-protection.html. Conditions Of Carriage Certain rules and regulations apply to air travel. These are set out in the Montreal Convention for air. By law we need to give you these in ‘legal speak’ to avoid any misinterpretation. We can supply a full copy if you ask us to. Montreal Convention This is a notice required by European Community Regulation (EC) No. 889/2002. Air carrier liability for passengers and their baggage This information notice summarises the liability rules applied by Community air carriers as required by Community legislation and the Montreal Convention. Compensation In The Case Of Death Or Injury There are no financial limits to the liability for passenger injury or death. For damages up to 100,000 SDRs (approximately £96,000), the air carrier can't contest claims for compensation. Above that amount, the air carrier can defend itself against a claim by proving that it wasn't negligent or otherwise at fault. Advance Payments If a passenger is killed or injured, the air carrier must make an advance payment, to cover immediate economic needs, within 15 days from the identification of the person entitled to compensation. In the event of death, this advance payment shall not be less than 16,000 SDRs (approximately £15,360). Passenger Delays In case of passenger delay, the air carrier is liable for damage unless it took all reasonable measures to avoid the damage or it was impossible to take such measures. The liability for passenger delay is limited to 4,150 SDRs (approximately £3,980). Baggage Delays In case of baggage delay, the air carrier is liable for damage unless it took all reasonable measures to avoid the damage or it was impossible to take such measures. The liability for baggage delay is limited to 1,000 SDRs (approximately £960). Destruction, Loss Or Damage To Baggage The air carrier is liable for destruction, loss or damage to baggage up to 1,000 SDRs (approximately £960). In the case of checked baggage, it's liable even if not at fault, unless the baggage was defective. In the case of unchecked baggage, the carrier is liable only if at fault. Higher Limits For Baggage A passenger can benefit from a higher liability limit by making a special declaration at the latest at check-in and by paying a supplementary fee. Complaints On Baggage If the baggage is damaged, delayed, lost or destroyed, the passenger must write and complain to the air carrier as soon as possible. In the case of damage to checked baggage, the passenger must write and complain within 7 days, and in the case of delay within 21 days, in both cases from the date on which the baggage was placed at the passenger's disposal. Liability Of Contracting And Actual Carriers If the air carrier performing the flight is not the same as the contracting air carrier, the passenger has the right to address a complaint or to make a claim for damages against either. If the name or code of an air carrier is indicated on the ticket, that air carrier is the contracting air carrier. Time Limit For Action Any action in court to claim damages must be brought within 2 years from the date of arrival of the aircraft, or from the date on which the aircraft ought to have arrived. Basis For The Information The basis for the rules described above is the Montreal Convention of 28 May 1999, which is implemented in the Community by Regulation (EC) No. 2027/97 (as amended by Regulation (EC) No. 889/2002) and national legislation of the Member States. Cots There’s usually room for one cot in all our hotel rooms, apartments or villas, but you’ll need to check with us before you travel to make sure there will definitely be one available when you arrive. In some countries, such as Italy, you'll need to pay a daily charge to hire a cot. If you’re staying in a villa in Florida, you’ll need to pay to hire a cot by credit card, before you travel. If you decide to bring your own travel cot, bear in mind there’s no extra luggage allowance for these and the airline will charge extra if you go over your limit. Crèches See Baby Club Customer Welfare See Special Assistance.

to you by post. Unfortunately we can’t accept responsibility for any disputes which may arise, although we’ll try to help you to resolve them. You’ll find details of the amount and type of deposit for each property on our website, or you can call us. See Low Deposit Offer for more details on the deposit you pay when you book. Disability Assistance See Special Assistance. Dress Code Men may need to wear full-length trousers, shirts with sleeves, and shoes for dinner in most hotels and apartments. See Gala Meals for more details.

Gala Meals Many hotels and apartments host gala meals over the Christmas and New Year period. Bear in mind that men will probably have to wear a jacket, shirt, tie and full-length trousers. You’ll see if the meal's included by checking the individual property descriptions. Gold Gold is designed with couples in mind so we don’t accept bookings for children under 16 here in the UK. There may be children's facilities though, and we can't guarantee a completely child-free environment. This is because hoteliers may accept bookings from other countries on rare occasions or a child may be booked as an adult. Please see Adult Properties for more details. Please bear in mind the full Gold programme won’t start until the first arrival on or after 1st May, and entertainment at the end of the season may change. Gold Medals If you see one of these on a property description, it means it’s a customer favourite. Each year, we award Gold Medals to hotels that score highly in our Customer Satisfaction Questionnaires. Group Offers You may qualify for discounts if there are 10 or more in your party for short and mid haul destinations, or 15 or more in winter for long haul destinations. Group discounts apply only at the time of booking. When you’re about to book, ask your Travel Advisor to contact our Groups Department. Or call our Groups booking line yourself – you’ll find the number at the end of this guide. Groups of more than 20 can have a special service from a representative at the accommodation, a private get-together and greeting on the first day, and discounts on resort excursions. Of course, group discounts are subject to availability and we may withdraw them at any time. We base discounts on how many are travelling and everyone needs to travel on the same date. Their holidays must be for the same length and to the same accommodation. If it’s more convenient for them, we can sometimes make arrangements for large groups to leave from different airports. They may not be available in conjunction with any other offers. Cancellations within your group may mean a drop or a removal of your discount, and the people who cancel will need to pay our standard cancellation charges.

Data Protection All details provided by you will be held by us and used in accordance with our Privacy Notice. We will process personal data about you and members of your party so that we can manage your account or booking, provide you with our products, services and/or any other travel arrangements booked with us. By providing other people’s personal data, you must be sure that they agree to share their data with us and, where appropriate, they understand how their personal data may be used by us. For more information, please refer to our Privacy Notice available on our website or upon request in our stores. Day-before Check-in At Gatwick, Manchester and Birmingham, if your scheduled departure time is before midday, you can check in at the airport from 12pm to 10pm the day before you travel. This service is free if you're flying with TUI and you don’t need to book. All members of your group need to check-in together. This is to meet the Department For Transport’s security requirements. You'll need everyone’s tickets, passports and luggage. If you're travelling to a destination that has additional security at check-in, we won’t be able to issue your boarding cards. At the moment, this includes flights to the United States. You can still check in your luggage but you'll need to return to check-in the following morning to pick up your boarding cards. Delays Depending on airport facilities, we provide light refreshments for a delay of 2 to 4 hours, a meal – or vouchers for a meal – for 4 to 8 hours, overnight accommodation for delays of 8 to 12 hours if it’s necessary and possible. If a delay is longer than 5 hours, you can cancel your flight and we’ll refund the flight part of your holiday. We’ll only refund the whole cost of your holiday if we change or cancel your holiday. We set out exactly what this means in Our Agreement With You. Deposits As well as the deposit you pay when you book, if you're staying in an apartment or villa, you may also be asked to pay a deposit in local currency when you arrive. If you’re on a Scene holiday, you may be asked to pay a deposit – in cash – even if you’re in a hotel. Some hotels require a credit card swipe or cash deposit when you check in. Deposits cover all, or part of, the replacement costs for things being lost, broken or damaged. It’s also to take care of any unusual cleaning charges. You’ll get it back when you leave, or with an amount deducted if necessary. The property needs to be inspected before you leave. In some cases, your deposit will be returned

Early Check-in See Day-before Check-in. ESTA See Visas. Extra Charges The key aspects of your holiday will be included in the price when you book – see Prices for details. But it’s important to point out you may have to pay extra for some things when you get there. For example, you might want to book an excursion, use a safety deposit box or enjoy something from the minibar or room service. You may also need to pay extra for things like sports, beauty treatments and classes. If we’re aware you’ll need to pay extra for a particular activity or facility, we’ll show you by adding an asterisk after the item. See Meals and All Inclusive Hotels for more details.

In–flight Entertainment We have in–flight entertainment on all of our TUI long haul flights. For more details, contact TUI – you’ll find their details at the end of this guide. Infants See Child Prices and Cots. Insurance You'll need to take out a suitable insurance policy for you and anyone travelling with you. This includes infants and children. We'll tell you about our insurance policy when you book. If you choose not to take out our insurance, you'll need to tell us who you’re insured with. We’ll need the company details and your policy number before you travel. We can’t accept responsibility for any loss that you or anyone travelling on your booking suffers if the individual isn’t adequately insured. As with all insurance policies, terms and conditions apply, so you need to make sure you’ve got the right policy for you. See Delays for more details. If you're travelling to the European Economic Area you’ll also need a European Health Insurance Card. You can apply at www.ehic.org.uk. You’ll need to have both this card and adequate travel insurance. Interconnecting Rooms These are two rooms with a lockable connecting door between them. They're available at selected accommodation for a small supplement. If you want to book, interconnecting rooms, you'll need to book and pay for two of these rooms.

Family Rooms These are generally for two adults and two children. They’re available in selected accommodation but when hotels are fully occupied, family rooms may be limited. Bear in mind, family- and 4-bedded rooms might not be larger than standard rooms. Family Life Our full TUI Family Life programme starts on or after 1st May so if you’re in a TUI Family Life hotel before then, you may find certain activities aren’t available yet. Check the individual property descriptions for details on what’s on when. Finishing Touches You'll need to book them at least seven days before departure and pay for them in full when you settle your invoice. Flight Times Actual flight times are on your tickets. They are local times based on the 24–hour system. We can’t guarantee the flight times in our brochure, on our website or on your booking confirmation won’t change, so please always check your tickets. Flying With Children Infants less than 14 days old are not allowed to travel. Any child over 14 days and under two years old on the date of their return travel is classed as an infant. Infants must sit on an adult’s lap and wear an extension seatbelt. If your child reaches their 2nd birthday while you’re away you’ll need to allow for this when you book. All children aged two and above must have their own seats on the plane. If you've paid for an additional seat for your infant, you can use your own car seat as long as it has a single release harness. It needs to be facing forward on the aircraft seat, designed to be secured by lap belt alone, and must conform to EU safety standards. You'll also need the instruction leaflet to show the cabin crew if they need it. The seat mustn’t be more than 16 inches or 40cm wide. You can’t use carrycots and deluxe child car seats, as they won’t fit. The use of car seats will be at your airline’s discretion. Airlines registered outside the UK may have their own rules. Call TUI for information on approved car seats. You’ll find the number at the end of this guide. Free Child Places These are only available for holidays departing between 1st May and 31st October in selected accommodation, and only where the child is sharing a room, apartment or villa with two full-fare-paying adults. They are available for children up to 12 years inclusive for hotels and up to 16 years inclusive for self-catering - unless we say otherwise in the property details. You’ll need to pay a deposit but we refund this when you pay for your holiday in full. Our free places don’t include flexible dining, meal supplements, insurance, in-flight meals or any other extras. Plus, you need to pay the 'Select Your Seat' option for the child if you need this. If you change your booking, free child places on your new booking will depend on availability. If your first child goes free, your second child still pays the second child price. Not combinable with other selected discounts or special offers. See Special Offers.

H Henna Tattoos Some resorts or hotels in which we operate may offer henna tattoos. We don’t recommend or endorse these services. But, if you decide to get a tattoo, please make sure that the henna being used is brown and not black. Black henna may contain chemicals that are known to cause skin irritation and burns.

Junior Suites When we advertise a Junior Suite, it means you’ll get a bedroom with a sitting area and a bath or shower room.

K Kids' Clubs No matter which kids’ club you’re looking at, there are certain things to bear in mind: ■■ Children who are unwell won’t be accepted ■■ If your child has a disability, we will do our best to look after them but please check with us before you book that the club can accommodate your child's particular needs ■■ Sometimes, even when you have checked in advance, there may be reasons why the club can no longer accommodate your child's particular needs. When this happens we will do our best to include them in as many activities as possible but you may need to stay with your child to provide the care and attention that they require. ■■ If your child has an allergy or any other special requirements, please let us know when you sign them into the kids' club for the first time ■■ Staff aren’t authorised to administer medication or change nappies, so you’ll need to return to the club to do this if necessary ■■ Staff may provide snacks and drinks during the day but you’ll need to bring along a packed lunch for your child. ■■ You must register your child for all activities, sign them in at the start of the session, and out at the end ■■ You must stay within the complex while your child is in the club and also leave details of your whereabouts in case you’re needed ■■ Activities may have to be cancelled, numbers limited and a rota introduced. This may be for health and safety reasons or at particularly busy times. ■■ If a kids’ club is an important part of your time away, it’s worth checking club availability before you book your holiday ■■ Even if you've booked a package holiday with us, you may still need to pay extra for some activities and sessions when you get there. If you haven't booked a package holiday with us, you'll also need to pay for your child to join the club itself. Hotel-run Kids’ Clubs Only clubs run by us meet our specification, which include strict staff to child ratios. Standards and facilities at hotel-run clubs vary. You should make sure you’re satisfied with the facilities and staff providing the service before enrolling your child. Unfortunately, we’re unable to take responsibility or guarantee that standards at hotel-run clubs meet UK standards. Sensatori Children's Clubs The Play House at Sensatori resorts is for 3 to 12-year-olds. It’s open six days a week and some evenings for an hour or two at a time. At Sensatori Resort Mexico, Punta Cana and Jamaica, the children’s club is provided by our partners, Karisma, and so it differs to what you’ll find in our other Sensatori resorts. In Mexico it’s also for children aged four and above, rather than three. TUI/ FAMILY LIFE Kids’ Clubs We split our TUI Kids’ Clubs by age, into Bamse for 3-5 years, @611 for 6-11 years, and Hangout for 12-16 years with two hours of daytime activities, five times a week. For evening activities, it’s two hours of activities up to three times a week. In FAMILY LIFE, there is also Hangout for 12-16 years. Sometimes we’ll combine ages for activities but it won’t affect our strict staff-to-child ratios. We’ll have two staff on hand at all times. In our hotels, our club activities run from 1st May to 31st October, unless the property description says otherwise. We may need to finish activities before the end of October if there isn’t enough demand.

L Late Check-out Rooms See Check Out. Lifts Some of our hotels don’t have a lift. If stairs are a problem for you, please ask us for more details before you book so we can suggest a suitable property. See Special Assistance for more details. Local Laws Sometimes local laws, religious customs or events mean facilities aren’t available. For example, in all Muslim countries during the month of Ramadan, bars and restaurants – including hotel restaurants – change their opening hours. You may not be allowed to eat, drink or smoke in public areas during daylight hours either. Drinking and gambling ages vary by destination. It’s a good idea to find out more before you travel. For the most up-to-date information, we recommend you check http://www.fco. gov.uk/en/travel-and-living-abroad/travel-advice-by-country. Lost Property If you leave something behind on the plane during your flight out, you’ll need to contact the overseas airport and ask them to check their lost property. If it’s on your flight home, let us know and we’ll do our best to track down the item for you. If you leave what we class as a ‘valuable item’ at your hotel, like a camera, a laptop or a wallet, we’ll do our best to find it for you. If your item is found, you'll need to contact the hotel to arrange for it to be returned, and there may be a charge for this. If we can’t find your item, we’ll send you a statement to support your travel insurance claim. For help with lost property, contact After Travel Customer Support – you’ll find their details in the Getting In Touch section. Luggage This section explains how much you can take, what you can pack, and how to keep your valuables safe. Please make sure you know your limits so your trip can get off to a smooth start. Luggage allowances vary, and could

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A-Z GUIDE change, so please check when you book. When travelling with TUI your checked-in allowance will vary between 15kg and 23kg depending on your holiday so make sure you check when you book. Just as a guide, if you're going on a Premium Collection holiday - so A La Carte, Platinum, TUI Sensatori or TUI Sensimar - or TUI Family Life holiday your allowance is set at 20kg for checked-in luggage. If you've booked one of our wedding packages as a couple, you'll qualify for an extra 5kg of luggage allowance each for your wedding attire. This is in addition to the standard luggage allowance applicable to your holiday type. This extra allowance will be added to your holiday booking when you book your wedding package. One thing to bear in mind, though - if your flights change to another airline we won't be able to offer this allowance. For some types of holiday – like Small & Friendly, Scene and Skytours – your maximum allowance is 15kg. You can buy extra checked-in luggage allowance in 5kg amounts if you need more space - you'll need to do this at least 3 days before departure. Also, if you're booking a tour or twin centre, remember to check your allowance. Reason being, your allowance during the tour or twin centre may be less than for your international flights. On all flights, under twos get a 10kg luggage allowance, and we won’t charge you to take your folding pushchairs either. You can share your allowance with others on your booking, but no single bag can be more than 23kg. This is for health and safety reasons. If you have booked extra luggage allowance, you still need to make sure each bag is under 23kg, otherwise check–in staff won’t accept it. Also, we can only accept luggage if it's packed and secured in suitcases or bags, and we believe it can stand up to reasonable handling. Otherwise, we may ask you to sign a disclaimer before we can take it. This also includes any bags we believe are already damaged. As for hand luggage, you can take one item on your flight. The maximum dimensions are 55x40x20cm. Your allowance is 5kg, unless you're going on a TUI Family Life or Premium Collection holiday where it's 7kg. You can't buy extra hand luggage allowance. You should be able to lift your hand luggage into the overhead storage compartments yourself. Other bags, such as handbags or laptop bags, must fit in your single item of hand luggage. There are restrictions on what you can carry in your hand luggage so make sure you read the information that comes with your tickets. For example, you should pack valuables in your hand luggage – never your checked–in luggage. This includes money, jewellery, computers and important documents. Your airline won't be liable for loss or damage to valuable or fragile items packed in hold luggage, no matter how it’s caused. On Other Airlines If you’re not flying with TUI, you’ll need to find out what your allowance is for checked-in luggage and hand luggage. Some airlines don’t give infants their own allowance. Excess Luggage And Sports Equipment There may be a charge for excess luggage and sports equipment. Whether or not we can carry it will depend on capacity on the day. You can arrange to take golf clubs, windsurf boards, diving equipment and other sports equipment on your flight. If you don't book, you may still be able to check your own equipment in. But we can’t guarantee this and there’ll be a charge. Bear in mind, any problems with excess luggage charges need to be sorted out at the airport. We can't guarantee you'll be able to take bulky sports equipment with you on the coach to your holiday accommodation, and there may be an extra charge. Lost And Damaged Luggage Please report any lost luggage or damage to us within seven days. If not, under the terms of the Montreal Convention, we won’t be liable. See Montreal Convention for details. If your luggage is damaged on your way back to the UK, you need to complete a Property Irregularity Form (PIF) at the airport and keep a copy of it for insurance purposes. Low Deposit Offer This offer is per passenger. We can change or withdraw this offer at any time. The rest of the deposit will be due within eight weeks of you booking your holiday. If you cancel your holiday you still have to pay the full deposit. Low Season You may find that if you’re travelling outside of peak holiday periods, like May and October, some facilities – both in your hotel and resort – may not be available and entertainment may be more low-key. Hoteliers may remove facilities at certain times due to low demand.

M Meals On Your Flight TUI includes meals on long haul flights. Please let us know when you book if you require any children’s meals. Just so you know, we don’t provide meals for under-twos so you'll need to bring something with you. Remember to tell us if you have any special dietary requirements. We can’t guarantee we’ll be able to meet them, but we’ll do our best. For group bookings, everyone in your party will need to either book in advance or decline the meal. For all other flights, we offer a range of snacks and drinks to buy onboard. At Your Hotel Meals are usually served in the hotel's main restaurant. The set–up here may change from buffet to waiter service, or vice versa. For à la carte restaurants you may be limited to a certain number of visits per stay and you may need to make a reservation. You may need to pay extra for these, too. Not all of the hotel’s restaurants will necessarily be open at the same time. Meals for infants are not included in the price of your holiday so you’ll need to make your own arrangements. Full Board Plus includes a Continental breakfast, lunch and dinner with drinks included during mealtimes. Full Board includes a Continental breakfast, lunch and dinner. Half Board includes a Continental breakfast and dinner – or lunch, if you wish – at some hotels. Bed & Breakfast usually means Continental breakfast. Medical Conditions On Your Flight If you have a medical condition, a serious illness, or you’ve recently had surgery or an accident, you'll need to be cleared for travel by the airline. You may also need a ‘Fitness to Fly’ certificate from your GP. Conditions that need medical clearance include respiratory, coronary or infectious illness. You’ll need to give your request for medical clearance to the airline at least four working days before you’re due to fly. If you're unsure what conditions require medical clearance, it's best to contact our Customer Welfare Team before you book - their number is at the end of this guide. We also recommend that you contact your doctor before you book if you've got any concerns about your health. The risk of deep vein thrombosis while flying is extremely low but is still a serious medical condition. DVT is when a blood clot forms, usually in the lower leg, sometimes because of sitting still for a long time. It needs treatment with blood-thinning drugs to prevent clots breaking off and travelling to the lungs. You can take precautions to reduce the risk. People most at risk include those with a history of bronchial or circulatory problems, thrombosis, those recently hospitalised, smokers, the obese,

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those with congestive heart failure, a malignant disease, pregnant women or women taking the contraceptive pill. To reduce the risk, exercise your legs from time to time, or walk around if possible. Elastic stockings may be helpful. Drink plenty of non-alcoholic liquids to prevent dehydration. See your doctor if you think you may be particularly prone to DVT. If you think you might need to ask for therapeutic oxygen during your flight, please contact your airline for details at least one month before your departure date. TUI does not charge for this, but you must request it in advance so we can confirm that it’ll be available for you. Contact our Customer Welfare team for more information – their number is at the end of this guide. See Special Requests for more details. At Your Destination If you have specific medical needs, think about whether the healthcare system in the destination you're looking at is likely to be able to meet those needs, if you have any problems while you're away. Consider things like the country's state of development and its size. You may find it helpful to look at http://www.fco.gov.uk/en/travel-andliving-abroad/. Mobility Assistance See Special Assistance. Money Exchange If you want to change money to your hotel when you get there, check the property descriptions to find out if you can do this at your hotel.

N Night Flights See Check-out. Nurseries At our TUI Sensatori resorts, there's a nursery for children up to four-years old that's available all week. You can book full or half-day sessions for the duration of your holiday. These are in blocks of 6,9,10 and 13 in a choice of AM or PM sessions, depending on the length of the holiday. You'll need to book before you go to guarantee a place. AM sessions are from 9.30-13.00 and PM sessions are from 13.30-17.00. Pre-booked sessions start the day after you arrive in resort and run consectively until the number of pre-booked sessions run out. If you book a 14 night holiday you will be able to book 13, 10, 9 or 6 sessions if available. If you book a 7 night holiday, you will only be able to book a 6 session block if available. Unfortunately there isn't a nursery at TUI Sensatori resort Punta Cana, Mexico or Jamaica. Baby equipment including cots, playpens, strollers, highchairs, sterilisers and bottle warmers are available to book at all our TUI Sensatori resorts except TUI Sensatori resorts Punta Cana, Mexico and Jamaica, but you'll need to sort this before you go. Bear in mind, wherever the nursery, if your child's ill, they won't be accepted in the nursery Also, you'll need to supply your own nappies and prepared feeds. Also see Baby Club.

O Official Ratings Each country has its own system for rating properties. We’ll always publish any official ratings where they’re available, usually as stars. But there are a few things we need to tell you on this front. In Italy you won’t find any official ratings for some properties, like old villas and farmhouses that have been renovated. And in Greece and Turkey you’ll also find reference to A to C instead of stars, with A being the best, based on facilities and ground space.

P Passports The name in your passport must match the name on your ticket otherwise you may not be able to travel and your insurance could be invalid. If someone in your group changes their name after you have booked, tell us and we’ll issue the ticket in the new name. If you’ve already received the ticket, return it and we’ll send one with the correct name. There may be a fee for this change. British Citizens must hold a valid 10-year passport. Passports for British citizens are valid for travel to any EU country up to and including the passport expiry date. Some countries outside of the EU require a British passport to have a certain period of validity left on it, such as 6 months, or blank pages. Please visit gov.uk/ foreign-travel-advice for advice by country. Other nationalities should check with their own governments. It is also your responsibility to check whether you need a visa to enter your destination country. British Citizens under 16 years old, including newborn babies, are required to have a child passport. The child's passport will initially be valid for 5 years, but can be renewed for a further 5 years at the end of this period. You can visit the gov.uk/ website for further information and how to apply. If your passport has an Israeli stamp, you may be refused entry to some countries. For more information, visit Her Majesty's Passport Office website at gov.uk/government/organisations/hm-passport-office. If you don’t have a UK passport, you should always check with your own embassy, high commission or consulate before you book. Please also see Visas. Passenger Assistance See Special Assistance. Play House, TUI Sensatori See Kids’ Clubs. Playgrounds You need to supervise your children on all play equipment. Bear in mind, we can’t guarantee standards of equipment unless it’s at one of our TUI Family Life hotels. Pool Views If you book a room with a pool view, you’ll look directly onto or have a side view of the pool. Pregnancy You can travel with us up to the 28th week. If you're more than 28 weeks at the time of your flight home, you’ll need a medical certificate from your GP. It must state there are no complications and give the dates of your pregnancy. If you're more than 36 weeks at the time of your flight home, they'll refuse to take you. If you're expecting twins or more, you must return by the 32nd week. Please check your insurance policy for any restrictions that apply. Many policies only cover up to the 28th week. Premium Collection Benefits You'll get the advertised benefits as long as you're flying with TUI. Premium Club Premium Club seating is available to book on long haul TUI flights. If you book to fly Premium Club, your luggage allowance will be 23kg in the hold and 7kg as hand luggage. Lounge access and fast-track security are only available on departure from UK airports. You can access the lounge from 3 hours before and up to your original scheduled departure time. We advise you wear smart casual clothing. Fancy dress, vests, football shirts, tracksuits, baseball caps and other sports clothing are not allowed to be worn in the lounge. Shorts aren't permitted either unless they are tailored and knee-length. Entry to lounges is subject to the individual lounge operator who may impose their own conditions and who reserves the right to refuse admission to anyone wearing clothing which their staff believe may cause offence to others. At London Gatwick, Edinburgh and Birmingham the lounge provider is the No.1 Lounge. At Manchester Terminal 2 it's the Swissport Lounge. At Glasgow it's the Sky Lounge. At Newcastle it's the Aspire Lounge. At East Midlands it's the Escape Lounge, and at Cardiff it's the Cardiff Airport Executive Lounge. If the lounge is

unavailable then alternative facilities may be offered. The location of fast-track security and airport lounges in the UK will be provided by TUI staff at the TUI bag drop. Our Select Your Seat service is included, in accordance with our Select Your Seat terms and conditions - see Select Your Seat. To get the best choice of seats, we recommend you book and select your seats as early as possible before departure. If you experience any difficulties using our online service, please contact your travel agent or, if you've booked your holiday online, please contact TUI on 0203 636 1790. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher. Check with your network provider. Just so you know, we'll always do our best to seat your group together but we can't guarantee this. Prices Our brochure prices are accurate at the time of publication, but you should only use them as a guide. The prices we give are selected from a range of prices available within the high season or outside the high season. The price you pay will depend on when you're travelling and prices may go up and down throughout the season. The brochure price is based on the standard occupancy for the room type included in the package so the price will change if the room is occupied by a different number of guests. See Occupancy Supplements/Discounts. What's Included The basic cost of your holiday includes the following… ■■ Return flight from the UK ■■ Air passenger duty at the standard economy rate. ■■ From 1st May 2019, departure taxes will be included on holidays to Jamaica, Aruba, Puerto Vallarta, Costa Rica, Cancun and Punta Cana. ■■ Transfers between the airport and your accommodation, except for Skytours and Scene holidays where these must be booked and paid for separately. This is usually by coach. Where we provide a taxi, the price we quote is for each person and based on 3 adults sharing a return taxi transfer. ■■ Car hire on selected holidays – check when you book ■■ The accommodation and meals as advertised or confirmed on your invoice ■■ Luggage allowance as confirmed on your ticket ■■ Aviation insurance and security charge ■■ Estimated fuel costs ■■ A Holiday Advisor at the UK airport and in resort ■■ All obligatory hotel service charges and taxes payable in advance ■■ VAT on all holidays to EC countries What's Not Included The basic cost doesn’t include the following… ■■ Additional flight charges, such as taxes and regional supplements ■■ Additional air passenger duty – there’s a difference between standard and premium cabin charges. A higher rate is charged by the government for passengers travelling in premium cabins. ■■ In-flight meals unless we say otherwise ■■ Seats together on the plane unless we say otherwise ■■ Fuel supplements where applicable ■■ Excursions and shore excursions ■■ Holiday insurance ■■ Additional charges for particular room types, meals or under-occupancy in apartments. For details, ask your Holiday Advisor. ■■ Excess luggage and the transport of any sporting equipment ■■ Deposits requested on arrival by some apartment or villa owners, and by some hotels in Florida - see Deposits ■■ Any local taxes, levies or similar that local authorities abroad expect you to pay yourselves

R Room Upgrades If you arrange a different room type with the hotel when you arrive, this won’t be included in your contract with us.

S Safety Overseas’ safety standards are generally lower than ours in the UK. We take reasonable care to make sure only reputable businesses provide the services that make up our holidays, and we expect them to provide those services in line with local standards. Children’s Safety For our own Kids’ Clubs, we take advice from leading UK child safety organisations and accident prevention agencies. You should always check you’re happy with hotel clubs and children’s facilities. Health And Hygiene Hygiene standards are generally lower than in the UK – particularly in developing countries. Having said that, you can help to improve hygiene levels by taking a few basic steps… ■■ Wash your hands after going to the toilet ■■ Shower before you get into the pool ■■ Encourage children to go to the toilet before getting into the pool ■■ Make sure babies and infants wear swim nappies in the pool Scuba Diving We recommend you check with your doctor before you go, and have a full medical examination in resort if you’re planning scuba training. You may need to pay extra for this. It’s also dangerous to fly within 24 hours of scuba diving. This is because pressure changes might cause 'the bends' or even in severe cases, paralysis. Of course, you also need to make sure you have adequate insurance cover. Sea Views If you book a room with a sea view, it may be partly blocked by trees or smaller buildings, or across a road, but you’ll still be able to see the sea. If we describe a room as a Limited Sea View, this will generally mean that your view of the sea will be to the side rather than directly in front of you. There may also be more obstructions like trees between your room and the sea than with a Sea View room. Seating If you're flying with TUI the minimum seat pitch of our aircraft is 29 inches. The minimum seat width is 16 inches. If you think you'll have difficulty fitting into this seat size, please call our Customer Welfare Team before booking - you can find their details at the end of this guide. You might need to pay an additional charge depending on what options are available. Seats With Extra Legroom These are available to book on selected short and mid haul flights and are suitable for adults and children. Our Select Your Seat service is included, in accordance with our Select Your Seat terms and conditions – see Select Your Seat. To get the best choice of seats, we recommend you book and select your seats as early as possible before departure. If you experience any difficulties using our online service, please contact your travel agent or, if you’ve booked your holiday online, please contact TUI on 0203 636 1790. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher. Check with your network provider. Just so you know, we’ll always do our best to seat your group together but we can’t guarantee this.

Seats With Extra Space These include seats that are close to or next to emergency exit doors, behind a bulkhead or behind a dividing wall. Seats with extra space are only available to pre-book for adults and children 12 years and over with TUI and 16 years and over on other carriers, but we may allocate these seats to families with children if the seats are not located in an emergency exit row. Emergency exit row seats are only available to passengers who are able to move quickly and operate the emergency exit without difficulty in the unlikely event of an emergency - in line with European Aviation Safety Authority (EASA) regulations. Just a few things to bear in mind before you book an emergency exit row seat: Passengers cannot sit in these seats if they have difficulty moving quickly because of physical or mental impairment or disability, age or sickness, or physical size. Neither can anyone under the age of 12 with TUI, or under the age of 16 on other carriers - whether accompanied or not, anyone who requires an extension seatbelt, or anyone who’s travelling with an assistance animal. These regulations have been put in place by the EASA and are for the safety of our passengers. The cabin crew have the final say and we kindly ask that their decisions are respected. Select Your Seat If you pay to take advantage of our Select Your Seat service, you’ll be able to log in to your booking 90 days before your return flight and choose your seats. You’ll also get access to online check-in 2 weeks prior to departure – a full 7 days before this is made available to other customers. Once you’ve checked in and confirmed your chosen seat, you won’t be able to change it. That said, in some circumstances, we may have to change your seat. This would only be for operational, safety or security reasons. In accordance with the Civil Aviation Authority’s guidelines, certain requirements must be satisfied before we can allocate seats near the exit. If we do have to change your seat, we’ll try to keep it as close to what you booked as possible. A refund will only be offered if we can’t seat you in a similar position to your original request. A similar position means the same type of seat - window, aisle etc - as your original selected seats. In such cases, we ask that you keep a copy of your confirmation documents and boarding cards. Sensimar Please see Adult Properties for more details. Single Rooms Single rooms and rooms for sole occupancy are available in most hotels, but demand always exceeds availability. Sometimes when we refer to single rooms it may mean a room suitable for sole occupancy. Single rooms are generally smaller, may not have the best locations or the same amenities. If you’re booking a double room just for yourself, you’ll usually be asked to pay a supplement. This also applies to self–catering accommodation, where, for example, three people choose a property for four. Our prices reflect the costs of the rooms contracted to us. Smoking All our flights are non-smoking. In our hotels, there are usually designated areas. Spa Spas in our hotels aren’t included in the price of your holiday unless we say otherwise. Just so you know, in Spain and the Canary Islands, by law only over-16s can use the facilities. Special Assistance If you or anyone you're travelling with is disabled, less mobile, visually impaired, or undergoing medical treatment, you'll need to contact our Customer Welfare Team before you book on 0203 451 2585. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher. Check with your network provider. They can tell you which holidays and flights are suitable for you and which properties have things like ramps and specially adapted rooms. Also, if you’ve got any medical or dietary needs, they will do their best to help. On Your Flight If you or a member of your party is disabled, uses a wheelchair, can’t walk more than 400 metres without help, or has difficulty climbing the aircraft stairs, EU regulations say you should notify us of your assistance needs before travel. You can do this by contacting our Customer Welfare Team. You’ll need to do this at least 48 hours before your departure. Assistance can't be guaranteed if you don't let us know before this time. Transfers If you aren’t able to use our coach transfers, we can arrange a taxi transfer if you tell us in advance by contacting our Customer Welfare Team. Bear in mind, there is a charge for this. See Medical Conditions and Wheelchairs. Special Offers Our offers are only available on the holidays and dates we advertise, are per booking, and are subject to availability. Special Requests We’ll always do our best to help however we can, but we can’t guarantee we’ll be able to meet your needs every time. These special requests aren’t covered by Our Agreement With You so from a legal point of view, they’re not part of your holiday contract. Supplements On Your Flight Depending on the airport you choose to fly from, on certain days or at certain times, you may have to pay a ‘flight supplement’. Flight supplements may go up or down throughout the season. Some holidays are only available on flights with extra charges, either because the accommodation is available only on certain days of flying, or because onward travel arrangements are only available at certain times. Occupancy Supplements/Discounts Depending on the number of people sharing a room, you may have to pay an 'occupancy supplement' for under-occupancy or single occupancy, or there may be a discount if more people share a room. Occupancy supplements/discounts may go up or down throughout the season. Room Supplements Depending on the type of room you choose to stay in, you may have to pay a 'room supplement'. Room supplements may go up or down throughout the season. All rooms are subject to availability and any applicable occupancy and age restrictions. Sustainability We're part of Sustainable Aviation, a UK initiative bringing together airlines, airport operators, aircraft and engine manufacturers and air traffic management providers, which seeks to minimise the impact of flying on the environment and society. Visit www.sustainableaviation.co.uk. Swimming Pools It’s unlikely your pool will have a lifeguard. An adult must always accompany children in the pool. This includes children’s pools and surrounding areas. Pools may be closed in early or late season, so April, early May and October, or in particularly bad weather. Also, pools won’t be heated unless we say otherwise in the property description. If your pool has a waterslide, there may be height or age restrictions.

T Taxes You may need to pay a tourist tax either at the airport or at your hotel. Taxes change regularly so check before you go. See Prices for details. Tour Operator Ratings We rate our holidays on our annual reviews and also the feedback we get from our end-of-holiday Customer Satisfaction Questionnaires. We rate hotels and apartments from ‘2’ for no–frills, good value accommodation, to ‘5’ for more comfort and a wider range of facilities. There may be some differences between accommodation that shares the same rating. That’s where our ‘plus’ rating comes in. Tours Most of our tours have age restrictions, so check before you book. Towels You’ll see from the individual property descriptions whether or not there’s a pool towel service. You may find you’ll need to pay a small charge. Transfers The transfer times we give you are a rough guide. They don’t allow for delays to incoming flights or local traffic conditions. In terms of the type of transfer you’ll get, it depends on the holiday you’ve booked. Just so you know, if your holiday includes a coach transfer, we may occasionally need to change this to a minibus or taxi. Where coach access is limited, we may need to transport your luggage separately to and from your accommodation. If this is the case, it may also be necessary for your luggage to be collected earlier than your return transfer time to ensure it arrives at the airport in time for you to collect it before checking in. Transfers to theme parks in Florida are organised by the hotel so you may need to book when you get there. They’re likely to be on a first-come first-served basis, and timings may change. If you're on a Sensatori holiday, the coach will drop you off first or second wherever possible. Florida packages include car hire until April 2019, so if you opt to pay for a coach transfer instead, priority drop-off isn’t guaranteed. From May 2019, the majority of Florida packages will include a coach transfer. If you’ve booked an A La Carte holiday, you get a private taxi transfer included for most destinations - see A La Carte for important information. In Kenya, however, your transfer will be by minibus for up to four A La Carte customers. Occasionally we may have to provide alternative transport, and in some cases you may have to share your taxi with other A La Carte guests. If you’re not on an A La Carte holiday, you’ve still got the option of booking a private transfer, which will either be by minibus or taxi. In some destinations we feel that it's more suitable to book private transfers. Our prices are competitive against similar transfer services. Taxis take a maximum of three adults. Prices shown are per person, per return trip, based on three adults sharing. Luggage space may be limited and baby seats aren't provided. Twin Rooms Some twin rooms can take a 3rd or 4th bed but they’re usually camp or folding beds. Rooms that take extra beds or a cot aren't necessarily bigger than standard rooms so space may be limited.

V Vaccinations Speak to your doctor at least two months before you’re due to go away. Some treatments, for malaria for example, should begin well before you go. If you’re booking within three weeks of your departure, speak to your doctor before you book. There’s more information available in the Department of Health’s free leaflet – Health Advice for Travellers. Call 0800 555 777 for a copy. Visas The best place for up–to–date information on visa and travel advice is the Foreign Office. Visit www.fco.gov.uk/travel or call 0845 850 2829. There may be specific entry requirements for under-18s, depending on your destination. For example, if a young person is travelling without both parents, there may be extra costs and they may need extra legal documents such as an affidavit, from a notary public. Always check with the consulate or embassy of the country you’re travelling to before you book.

You need to bring the operating instructions for your mobility aid with you. If you don't have these details, see http://www.bhta.net/home/air-transportadvice-lists.html where your make and model should be shown. If not, you’ll need to contact the manufacturer, or shop where it was purchased or hired. Here are the door sizes of TUI aircraft, so you can check if your wheelchair will fit onboard B737-800 Forward Hold - 48'' x 35'' / 1.22m x 0.89m, Rear Hold - 48'' x 33'' / 1.22m x 0.84m B757-200 Forward Hold - 55'' x 42.5'' / 1.40m x 1.08m, Rear Hold - 54''x 45'' / 1.40m x 1.14m B767-300 Bulk - 38'' x 43.5'' / 0.96m x 1.10m B787-8 Bulk - 45'' x 40'' / 1.14m x 1.02m If you're flying with another airline, you'll need to contact them directly to see if your wheelchair will fit onboard. Our Customer Welfare Team can help you with this. Resort Transfers If you're taking an electric wheelchair or scooter, you'll need to book a taxi transfer to your hotel. You can't take them on the coach. There's an extra charge for this. Wi-Fi Bandwidths may vary. Some hotels may offer an upgrade to a higher bandwidth which you may need to pay for. The upgraded service may also cover a different location to the free Wi-Fi zones. Some hotels may have a data cap on usage, or the free Wi-Fi may be restricted to a daily time limit per device or room. Once this usage or time limit is reached, there may be a charge to continue using the service. Factors that may reduce signal strength include high usage - particularly if lots of devices are using Wi-Fi at the same time, obstructions like thick walls and electronic machinery and adverse weather conditions. The device used to connect to the Wi-Fi - e.g. mobile phone, tablet or laptop - may result in a differing quality of service received. Wi-Fi zones may not be in the same location at every hotel. If your device isn't connected to Wi-Fi, remember to turn off data roaming to avoid possible data charges. Due to factors outside of our control we can't guarantee the availability, performance or security of the Wi-Fi provided.

Y Your Opinion We ask customers travelling with us to fill in a Customer Satisfaction Questionnaire online when they get home, and to rate various aspects of their holiday experience. All the questionnaires are analysed by an independent market research company. Then, we publish the results, where they are available. The scores you see are results for the last season and are shown as the percentage of guests who rated their holiday overall – so accommodation, location and meals – as good or excellent. If a property has recently moved across to TUI from our sister company, First Choice, we'll publish the last season's scores from First Choice so you can still see how the property's been rated by our customers. Some properties don’t have a score for a number of reasons – it may be new for that season, we may have received less than 20 responses, or the hotel has changed – perhaps been refurbished, is under new management, or now caters for a different type of customer. Or perhaps the full season scores weren’t available when we went to print. As for our Premium Collection hotels, they have to achieve a score of at least 90%. If the accommodation is new, we’ll make the judgment on whether it's suitable for this range.

W Weather There are sometimes tropical storms and hurricanes in Florida, the Caribbean and Mexico between June and November. It’s impossible to predict their path or how long they will last more than three of four days in advance, and often it’s much less. South-east Asia may be affected by its monsoon season, typically May to September. If a storm is forecast for one of our destinations, your safety is always our first priority. If there are hurricanes during your holiday we follow the advice of the Foreign and Commonwealth Office and work with the Federation of Tour Operators. If you’re on a Lapland holiday, some activities may not run because of current or forecast weather conditions, particularly if they affect the state of the snow. In the unlikely event this happens, we’ll do our best to adapt the activity programme or offer suitable alternatives, but this won’t be considered a Major Change to your holiday. Please see Our Agreement With You. Please also bear in mind that some hotel facilities - like outdoor bars and some sports - may not be available in adverse weather. Where we display weather information, this is supplied by the Met Office, © Crown copyright, the Met Office. Weddings And Renewals Of Vows Please contact us for more details – the number you need is in the Getting In Touch section at the end of this guide. Also, see the Weddings brochure. Wheelchairs On Your Flight When you fly with TUI, we'll take your wheelchair and one other mobility item in addition to your normal luggage allowance. However, you'll need to let us know at least 48 hours before you travel. We recommend your wheelchair and other mobility aids are fully insured. If you've got an electric wheelchair, you'll need to let our Customer Welfare Team know so that the necessary arrangements can be made. Please let us know the wheelchair's make and model when you call. There's a limit on how many electric mobility aids we can take on each flight. If you don't let us know before you book and we can't carry your wheelchair, you might need to pay an extra charge to change your booking. You can bring a battery-powered wheelchair if it meets the conditions given in the ICAO Technical Instructions for the Safe Transport of Dangerous Goods, plus any other related CAA rules. Visit www.caa.co.uk for more information. Please contact us as soon as possible if you're travelling with a battery-powered wheelchair or mobility aid and let us know the device's make and model, dimensions and battery type. We can then confirm whether there's space onboard. Wheelchairs need to be stored in an upright position for the flight. Batteries must be securely attached to the mobility aid and terminals protected from short circuits. Electrical circuits must be isolated to prevent the device being operated accidentally. If the wheelchair can't be stored in an upright position, the battery terminals need to be protected against short-circuiting, and the battery removed and stored in strong packaging.

Getting In Touch Before You Go If you’re yet to travel with us, here are some numbers you may need… Bookings, Amendments or General Enquiries 0203 451 2725 Customer Welfare 0203 451 2585 Groups 0203 451 2684 Weddings and Renewal of Vows 0871 664 0131 Honeymoons 0871 231 4880 Finishing Touches 0203 451 2963 TUI Airways (new bookings) 0203 451 2695 TUI Airways (amendments, in-flight extras and general enquiries) 0203 636 1790 You can also email TUIPreTravel@tui.co.uk or write to us at the address below. If you’ve already booked, please include your reference number in your letter or email. If you’re getting in touch about a wedding or renewal of vows please address your letter to ‘Weddings or Renewal of Vows’ instead of Pre–Travel Customer Services – at the same address. Pre-Travel Services, TUI UK, Contact Centre, Alexandra Road, Swansea, SA1 5ED While You’re Away For help while you’re away, please call our Holidayline Team on +4433 33 365 147, text 80247 or email serviceuk@tui.com. They’ll be there for you 24 hours a day, 7 days a week. Calls from abroad will be charged at international rates. Texts to 80247 cost 50p plus your network rate. When You Get Home When you're back in the UK, to discuss your TUI Airways flight experience, please call 0203 451 2693. For any other aspects of your holiday you can complete the online form located in the 'Contact Us' section of our website. Alternatively, you can write to us at the address below. Remember to give us your booking reference details. After Travel Customer Support, TUI, Wigmore House, Wigmore Lane, Luton, LU2 9TN Travel Agent Support If you’re a travel agent and need our help… Agent Reservations & Administration 0203 451 2677 Group Bookings 0203 451 2684 Weddings 0871 664 0131 Calls to 0203 numbers cost the standard rate from UK landlines, but calls from mobiles may be higher. Check with your network provider. Calls to 0871 numbers cost 10p per minute plus your company's access charge.

103

OUR AGREEMENT WITH YOU, AND YOURS WITH US Our Agreement with You

We are a trading division of TUI UK Limited, Company Number 02830117, having its Registered Office address at Wigmore House, Wigmore Lane, LUTON, LU2 9TN and Our Agreement With You sets out what you are legally entitled to expect from us when you buy a Package Holiday from us and will not apply to any course of dealings between us other than the Package Holiday booked. The Package Holiday as advertised by us will also have restrictions set out in our A-Z Guide (www.tui.co.uk/a-zguide), which should also be read carefully. Because we sell a wide variety of Package Holidays, you should read our A-Z Guide and these terms and conditions carefully, before you book, to see how they affect your specific travel arrangements made by us.

1. Your Travel Booking Whether you book alone or as a group, we will only deal with the lead booking name in all subsequent correspondence, including changes, amendments and cancellations. You must be 18 years old at the time of booking and possess the legal capacity and authority to book as the lead name and travel on holidays with us and take up the offers advertised by us if they are still available. You are responsible for ensuring the accuracy of the personal details or any other information supplied in respect of yourself and any other person travelling on the booking and for passing on any information regarding the booking or any changes made in relation thereto, to all persons travelling on such booking, including but not limited to information on schedule changes or copies of booking confirmations. In addition, if your holiday includes a flight, you are also responsible for (a) notifying us prior to the time of booking of any personal circumstances and needs pertaining to a person included in the booking including, without limitation, whether any such person is not self reliant or is a person with reduced mobility - e.g. if you, or a member of your party, have difficulty in walking 500 metres, and (b) notifying us at any time from the time of booking until 48 hours prior to the flight’s departure by calling our call centre if any person travelling on the booking has ceased to be self reliant or a person with reduced mobility or if a person previously reported to be with reduced mobility or as not being self reliant does no longer fall into either category. It is a condition of your booking with us that you and all other members of your party, including infants and children, are adequately insured on holiday. Any person who is under 18 years old must be accompanied by an adult on his or her journey. There may be other restrictions and conditions on some offers, but these are explained in the details of those offers. When you or, if you are booking through a travel agent, your travel agent ask for your booking to be confirmed, we will confirm the booking there and then, and set aside your chosen accommodation, holiday or transport for you. Next, we will send you or your travel agent a Confirmation Invoice within 14 days. We may not be able to confirm some of our ground arrangements straight away e.g. bespoke accommodation, tours etc. In these instances we may issue a Confirmation Invoice. However, a contract for arrangements that have not been confirmed on that invoice will only be made when we have sent you written confirmation that those additional arrangements have been completed. If there is any change to any of the details discussed at the time of booking, before the Confirmation Invoice is issued, we will notify you promptly of any new or changed details, including a change to the total price, if any. If any detail on the Confirmation Invoice is not correct tell us or your travel agent immediately. If there is an obvious error on the Confirmation Invoice we reserve the right to correct it as soon as we become aware of it, but we will do this within 7 days of issuing the Confirmation Invoice or, if your departure is within 7 days, no later than 24 hours before you go. If any of these changes are not acceptable then you will be entitled to a full refund. The contractual terms of Our Agreement apply between you and us because you have chosen a Package Holiday with us, hereafter a “holiday”, which is a ‘package’ within the meaning of The Package Travel, Package Holidays and Package Tours Regulations 1992 and will enjoy the benefits conferred by it. We may transfer your booking to another company in our group, but this will have no effect on your holiday arrangements. Air Passenger Duty, which is payable by passengers departing from UK airports, is included in the price of your holiday. The price of your holiday will include the Air Passenger Duty for an economy seat. If you upgrade to a premium cabin this will be included in the upgrade cost.

2. The Price You Pay All prices we advertise are accurate at the date published, but we reserve the right to change any of those prices from time to time. Prices include a cost for fuel that was estimated at the date of this publication. We reserve the right to add a fuel supplement to holiday prices should this increase after the date of this publication. Prices can go up or down. We will be able to tell you or your travel agent the up-to-date price of your chosen travel arrangements and of any other services advertised by us before confirming your booking. We reserve the right to increase the price of your holiday after you have booked but no later than 30 days before the departure date stipulated and will forward an Amendment Invoice reflecting any changes made. After a Confirmation Invoice has been sent to you, any increase to your holiday price will be as the result of changes in our costs of supplying your holiday resulting from transportation charges, fuel, airport charges, scheduled air fares and other transport charges which form part of our contract with the transport provider, currency fluctuations and government action. An administration charge and any relevant travel agent’s commission is included within these amounts. If the increase would be 2% or less of the holiday price shown on your Confirmation Invoice, excluding insurance premiums and any amendment charges, we will absorb the changes in our costs described above and will only pass on any increase above that level. If any change in our costs would cause a reduction in your holiday price, we will not make refunds of amounts less than 2% of your holiday price - calculated as above, but we will refund in full amounts exceeding such 2%, after deducting an administration charge of £1. If the increase is more than 10% of the holiday price, calculated as above, then 1. You may cancel your holiday booking within 14 days of the Amendment Invoice date and receive a refund of all monies paid to us except any amendment charges. We will only consider an appropriate refund of insurance premium paid if you can show us that you are unable to transfer or re-use your policy, and 2. the increase will be considered a Major Change as described in section 4 below and, unless you choose to cancel under paragraph 1 above, you will be entitled to the alternatives set out in section 4 for those circumstances, but in either case you will receive compensation in accordance with section 4. The price quoted on the last Amendment Invoice issued is guaranteed, unless you change your holiday booking. Any increases in our costs which occur after the last Amendment Invoice has been sent will be borne by us. Should you instruct your credit/debit card company to “charge back” any payment(s) properly due from you in respect of your booking, we will charge you a fee of £10 per incident and associated costs. We further reserve the right to cancel your booking and/or take legal action against you for all outstanding payment(s).

3. If We Cancel Your Booking We aim to provide your holiday as booked. But if, for example, there are not enough people booked on your holiday or you do not pay the balance of the holiday price on time, we may cancel it. We reserve the right to cancel your holiday in any circumstances but if we cancel your holiday, except where this is because you have not paid, you can either have a refund or accept a replacement holiday from us of equivalent or similar standard and price, if we are able to offer you one. We may offer you a replacement holiday from another company in our group. Should you choose this option the terms and conditions of your holiday will not change and these conditions will still apply to your booking. In either case, we will pay you compensation, using the scale shown, unless we cancel your holiday because you do not pay us the balance of the holiday price or because of one of the events listed in the ‘Important note – events beyond our control’, and we will always refund the difference in price if the replacement holiday is of a lower standard and price. We will not cancel your holiday after the balance due date, unless this is the result of one of the events in the ‘Important Note – Events Beyond Our Control’, or you have not paid.

4. If We Change Your Booking Details We hope we will not have to make any change to your holiday but, because our holidays are planned many months in advance, we sometimes do need to make changes. We reserve the right to do this at any time. We will let you or your travel agent know about any important changes when you book. If you have already booked, we will let you know as soon as we can, if there is time before your departure. Flight timings shown by us are for guidance only and may change. Occasionally it may be necessary to change the aircraft type for your flight, which may mean that some facilities such as in-flight entertainment or the advertised seat pitch may not be available. Where we are unable to provide a seat option that you have paid for we will refund the amount you have paid. Your Confirmation Invoice will show the latest planned timings. Your actual flight timings will be shown on your ticket, including any e ticket itinerary, which you should check carefully as soon as you receive it.

104 | OUR AGREEMENT

Major Changes To Your Holiday Occasionally, we have to make major changes to the flight or accommodation making up your holiday with us. Major changes to your holiday for which we will pay compensation, unless the change is for reasons beyond our control, see `Important Note - Events Beyond Our Control’, using the scale shown, may include the following changes - a significant change of destination, a change in accommodation to that of a lower category, a change in the time of your departure or return flight by more than 12 hours, a change of UK departure airport - excluding changes between London airports, London, Ebbsfleet and Ashford stations and between Dover/Folkestone ports. A delay to your flight that we need to make within 24 hours before you are due to depart will not be considered a major change unless the delay is for more than 24 hours. These changes are only examples and there may be other significant changes which constitute major changes. If we tell you about any of these changes after we have confirmed your holiday booking, you may either - accept the new arrangements offered by us, or - accept a replacement holiday from us of equivalent or similar standard and price, at the date of the change, if we are able to offer you one. We may offer you a replacement holiday from another company in our group. Should you choose this option the terms and conditions of your holiday will not change and these conditions will still apply to your booking, or - cancel your holiday with us and receive a full refund of all monies paid. Either way, we will pay you compensation, using the Compensation table shown, unless the change is for reasons beyond our control, see the `Important Note – Events Beyond Our Control’, and we will always refund the difference in price if the replacement holiday is of a lower standard and price, at the date of the change. This standard payment will not affect your statutory or other legal rights. We will only make one payment for each full-fare-paying adult in the holiday booking. Any children not paying the full adult fare will receive 50% of these amounts. Children using a free child place will not receive any standard payment. A delay to your flight that we need to make within 24 hours before you are due to depart will not be considered a major change.

Compensation

Any compensation payable will be on these scales based on how many days before your booked holiday departure we tell you of a major change. Period before departure when a major change is notified Compensation payable per person More than 84 days 0

83-29 days 28-15 days 14-8 days 7-0 days

£10 £20 £30 £40

If The Change Is Not Acceptable To You If any major change indicated above is not acceptable to you, you can cancel your holiday booking. In this case, we will refund all the money you have paid us and will pay you compensation, as shown above, depending on how many days before your holiday we tell you about this change unless the change is for reasons beyond our control - see `Important Note - Events Beyond Our Control’. This standard payment will not affect your statutory or other legal rights.

Important Note – Events Beyond Our Control Events beyond our control include but are not limited to: war, threat of war, riots, civil disturbances, terrorist activity and its consequences, industrial disputes, any failure to secure relevant flying rights, natural and nuclear disasters, fire, epidemics, health risks and pandemics, unavoidable and unforeseeable technical problems with transport for reasons beyond our control or that of our suppliers, closed or congested airports or ports, hurricanes and other actual or potential severe weather conditions, and any other similar events. In February 2005 a new Europe-wide law relating to denied boarding, delays and cancellation of flights came into force. This law granted rights to passengers including in certain circumstances the right to cancel their flight and receive reimbursement of the cost of the flight from their airline. Full details of these rights is publicised at EU airports and is also available from affected airlines. You should note that reimbursement of the cost of a flight that forms part of your holiday is the responsibility of your airline and will not automatically entitle you to reimbursement of the cost of your holiday from us.

5. What Happens To Holiday Complaints We can usually sort out any complaints you may have. But if we cannot agree, you can use ABTA’s scheme for the resolution of disputes which is approved by the Chartered Trading Standards Institute and available from www.abta.com. If you made your booking online you can also access the European Commission Online Dispute (ODR) Resolution platform at http://ec.europa.eu/consumers/odr/.

YOUR FINANCIAL PROTECTION When you buy an ATOL protected flight or flight inclusive holiday from us you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong. We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate, or a suitable alternative. In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative, at no extra cost to you. You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme, or your credit card issuer where applicable. If we, or the suppliers identified on your ATOL Certificate, are unable to provide the services listed - or a suitable alternative, through an alternative ATOL holder or otherwise - for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to - or confer a benefit on - you under the ATOL scheme. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent, or your credit card issuer where applicable. You also agree that any such claims maybe re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme. All money accepted from you by a travel agent acting as our agent is held by that agent on behalf of and for the benefit of the Trustees of the Air Travel Trust at all times, but subject to the agent’s obligation to pay it to us for so long as we do not fail. If we do fail, any money held at that time by the agent, or subsequently accepted from you by the agent, is and continues to be held by that agent on behalf of and for the benefits of the Trustees of the Air Travel Trust without any obligation to pay that money to us. The Package Travel, Package Holidays and Package Tours Regulations 1992 require us to provide security for the monies that you pay for the package holidays booked from us and for your repatriation in the event of our insolvency. We provide this security by way of an ATOL, number 2524, administered by the Civil Aviation Authority and a bond held by ABTA for packages that do not include flights.

6. Our Responsibility For Your Holiday We will arrange for you to receive the services that make up the holiday that you choose and that we confirm. These services will be provided either directly by us or through independent suppliers contracted by us. Except where we are a Booking Agent we are responsible for making sure that each part of the holiday you book with us is provided to a reasonable standard and as was advertised by us, or as changed and accepted by you. If any part of your holiday is not provided as described and this spoils your holiday, we will pay you compensation, if appropriate, unless this is due to reasons beyond our control. See `Important Note – Events Beyond Our Control’. We have taken all reasonable care to make sure that all the services which make up your holiday advertised by us are provided by efficient and reputable businesses. These businesses should follow local standards. However, overseas safety standards are generally lower than in the UK, for example few hotels yet meet EC fire safety recommendations even in Europe.

7. Personal Injury If you suffer injury, illness or death directly as a result of the services provided as part of your holiday, we may make a payment to you. We will not make any payment if your injury, illness or death was caused by an event or circumstances which the person who caused it could not have predicted or avoided even if they had taken all necessary and due care. We will not make any payment if your illness, injury or death was your own fault. If we do make a payment, it will be similar to one you would receive under English law in an English court.

We will make such payments for injury, illness or death on the basis you are expected to accept 1. You must tell us and the supplier involved about your injury or illness and complete a report form while you are in the resort - see section 13. You should also write to our After Travel Customer Support at the address given in our A-Z Guide about your claim within 3 months of coming home from your holiday to allow us to investigate it properly and co-operate with us so as to enable us to carry out such investigation. Please include a letter about your injury or illness from your doctor. 2. You should transfer to us any rights you have against the supplier or any other person. 3. You should co-operate fully with us if we or our insurers want to enforce those rights. 4. Any payments we make may be limited in accordance with international conventions. We ask you to transfer your rights to us so that we can claim back from suppliers any payments we make to you, plus any legal or other costs. We will not make a profit from this. If we get back from the supplier more than we have paid you plus these costs, we will give the extra money to you. If you or someone on your holiday booking is injured, falls ill or dies while taking part in an activity which is not part of the holiday, or you need to incur unpredictable extra expenses for which we are not liable because the event is beyond our control - see `Important Note – Events Beyond Our Control’ - we will, where appropriate and subject to our discretion, try to help if we can. We may help everyone on your holiday booking up to a total cost to us of £5,000 provided the following conditions are met. 1. You must ask us for help within three months of coming back from holiday. 2. You must make a claim under your insurance policy’s legal expenses or other appropriate section. You must show us proof that your insurance company has received your claim and, if you get back the cost of legal or other expenses, you must repay us any money we have spent in helping you.

8. Excursions From time to time we may introduce you to reputable third party suppliers of excursions or other leisure services. If you choose to enter into a contract for the provision of excursions or other leisure services, your contract will be with that supplier directly and we act only in the capacity of an agent, and therefore would have no liability for the proper performance of that contract. The terms and conditions in this “Our Agreement With You” will not apply to any contract for the provision of excursions or other leisure services.

Your Agreement With Us 9. Your Contract

By asking us or your travel agent to confirm your booking, you are accepting on behalf of all persons travelling on this booking that the terms of this Agreement, which incorporate the information, restrictions and obligations set out in our A-Z Guide, and the conditions of any terms and conditions of carriage – see Conditions of Your Ticket – constitute the entire agreement between us with regard to your booking and your travel arrangements. You also consent to our processing personal information about you and other members of your party. Where the context permits, reference to “you” and “your” will include you and all persons travelling on this booking. Your contract with us shall be governed by and construed in accordance with the law of England and Wales. You agree to submit to the exclusive jurisdiction of the courts of England and Wales over any claim or matter arising under or in connection with your contract with us. You may however choose to submit to the law and jurisdiction of Scotland or Northern Ireland if you are resident in either of these jurisdictions but not to any other law and/or jurisdiction. It is a condition of booking that you and all members of your party provide certain information that may be sent to governmental authorities and border control and security agencies for the purpose of security and counter terrorism. This is known as Advanced Passenger Information, sometimes known as APIS. In the US this may be referred to as Secure Flight and applies for flights to and from the US plus certain flights that overfly the US. The information you must provide will include, but not be limited to, full name - as shown in your passport or travel document, gender, date of birth, travel document type, number, country of issue and expiry date, and for travel to the United States, your country of residence and the address for your first night’s stay. You must provide this information to the airline between 6 months and 24 hours before departure, or between 6 months and 3 days before departure if you’re going to the United States, Mexico or Jamaica. For TUI Airways flights you can do this by visiting http://eapi.tui.co.uk or by calling 0203 451 2706. Calls from UK landlines cost the standard rate, but from mobiles may be higher. Check with your network provider. It is your responsibility to comply with all passport, visa and other immigration requirements. Your passport and travel documents must be intact; you may be refused travel if they are damaged or have been tampered with. We do not accept any responsibility if you cannot travel because you have not complied with these requirements.

10. Paying For Your Travel Arrangements You will be required to pay a deposit to us for each person when you book unless this is within 12 weeks of departure when the full amount for the booking is payable. The deposit amount will be specified by us or your travel agent when your booking is made. If it is not specified then it will be the amount that we ask you to pay when you book, even if this is 100% of the holiday price. If you pay less than the deposit under a low deposit booking scheme, then this is only part of the deposit referred to in this paragraph. The remaining deposit will be due on cancellation or date specified at time of booking or on your confirmation invoice. Please note your booking deposit may be increased or there may be a charge payable for some accommodation, holidays or flight bookings where it is necessary to secure specific facilities with full payment at the time of booking e.g. weddings, coach touring and specific types of airline tickets. Once confirmed, the booking deposit, additional charges paid and insurance premiums will not be refunded in the event of cancellation except in the circumstances specified in Sections 2, 3 or 4 or as otherwise required by law. This is your only commitment until 12 weeks before you go. Within 2 weeks of booking, we will send you a Confirmation Invoice showing how much you owe us. You must pay the amount on the last Invoice issued by us at least 12 weeks before you go on holiday. If you don’t, we reserve the right to treat your booking as cancelled and to charge you a cancellation charge, in accordance with section 12. If you pay money for your booking to a travel agent appointed by us, they will hold that money as our agent from the time they receive it until they pay the money to us. Telephone bookings may incur an additional charge, check at time of booking. We do not accept personal cheques, only building society and bankers’ drafts will be accepted. If you pay by direct debit we will provide you with a confirmation setting out the payment amounts and due dates by which these payments will be made by you and full payment will be required by 14 weeks before you go on holiday. In the event of two failed attempts to collect any direct debit payment we will cancel the direct debit mandate and you will be required to make payment by another method as detailed above.

11. If You Change Your Booking 1. You must ensure all names and details are entered correctly at the time of booking. You will receive an invoice once your booking is confirmed and must contact us straight away if there is something that you need to correct, or if you don’t receive an invoice within 7 days of confirming your booking. 2. Subject to Section 11.4, you may transfer your booking to another person, providing the following conditions are met: - You authorise the change in writing - The new lead passenger accepts the transfer and the terms of Our Agreement - That person complies with the terms of the existing booking - That person has valid holiday insurance – you cannot transfer your holiday insurance to the new lead passenger. We’ll charge amendment fees to change a name on a booking outside 14 days to departure; these will be added to the new invoice. The new lead passenger, and you should they fail to pay, will be responsible for the payment of any balance due on that new invoice. 3. We charge an ‘Amendment Fee’ for each detail of your booking we allow you to change, see guide to our amendment fees table below. Please note that more major changes, including but not limited to, travelling later than planned, changes which lower the basic price of your holiday, and changes which result in your holiday ceasing to be a Package Holiday will be treated as a cancellation and incur the appropriate charges in line with Section 12. 4. Please bear in mind that certain airlines and other transport providers treat changes as a cancellation and charge accordingly, up to 100% of the cost for that part of the arrangement. Where applicable these charges will be passed on to you. 5. When changing your holiday details, the price of your new travel arrangements will be based on the price that applies on the day you make the change. These prices may not be the same as when you first made your booking. Some accommodation is priced according to the number of people staying there. If your party size changes, we’ll recalculate your booking cost based on the new number of people going. If fewer people share the accommodation, then the cost per person may go up. This extra cost isn’t a cancellation charge, and it isn’t normally covered by insurance. 6. Some arrangements cannot be removed once they have been added to your booking. These include: transfers, flight options, children’s activities, accommodation options such as room/board upgrades and late checkout rooms. Certain extras, such as excursions, theme park tickets and airport extras may be non-refundable. We will make this clear when you book those arrangements, please check with us if you are unsure at the time of booking. A £50 per booking charge will be applied if you cancel car hire insurance more than 14 days after the initial holiday booking.

Guide To Our Amendment Fees

Change

Days Left to Departure

Changes

29+

To change a name, passenger or passenger type To change accommodation, flight time, airport, duration and/or to travel earlier than planned*

28-15

14-0

£50 per person

To travel later than planned

90% of original cost

100% of original cost

Cancellation charges apply - see section 12

* please note there won’t be any reduction in the price you pay, even if your new travel arrangements are cheaper than the original booking.

12. If You Cancel Your Booking If you want to cancel your booking, or part of it, you must contact us as soon as possible. If you have made your booking through a Travel Agency, your agent must advise us of your request to cancel. Once your booking has been cancelled you can expect to receive a cancellation invoice within 14 days. If you don’t please contact us.    To cover the cost of processing your cancellation, and to compensate us for the risk that we may not be able to resell your travel arrangements, we’ll make a cancellation charge on the scale shown below. You are responsible for paying this charge. Your deposit is non-refundable, even if the cancellation charge calculated is lower than the deposit amount paid. Where extra facilities or transport options, see Sections 10 and 11.4, are non-refundable, in part or in full, the cost of these will be added to the cancellation charge you have to pay.   If you booked using a Low Deposit Offer, the full deposit amount stated on your confirmation invoice will need to be paid upon cancellation.   The cancellation charge may be higher for certain travel arrangements, such as coach tours or scheduled airfares. Please ask for details of cancellation charges when you book and check your insurance policy to see if you’d be covered for the cost of any cancellation charges.

Guide To Our Cancellation Charges These charges are based on how many days before your booked departure we receive your cancellation notice, and are a percentage of the total cost of your booking, not including your insurance premium. If you want to cancel

one or more passengers on the booking you’ll have to pay a proportion of the applicable cancellation charge for those passengers. Period before departure when notice of cancellation is received 70 days or more 69-63 days 62-49 days 48-29 days 28-15 days 14-0 days

% of total booking price Loss of deposit 30% 50% 70% 90% 100%

13. If You Have A Complaint If you have a complaint whilst away, you must immediately notify the supplier of the service in question (e.g. your hotelier) and our resort representative and complete a report form whilst in resort. If they are unable to resolve the problem, or a member of our staff is not available, you should contact us straight away by phone/fax/email and we will endeavour to assist. If you are still not satisfied on your return home, you must write to our After Travel Customer Support at the address given in our A-Z Guide, within 28 days of returning from your holiday to allow your complaint to be investigated properly. Please write your holiday reference number on your letter, and include all relevant information, as well as your daytime and evening telephone numbers. If you fail to follow this simple procedure we will have been deprived of the opportunity to investigate and rectify your complaint whilst you were in resort and this may affect your rights under this contract.

14. Online Check-in You can check in online prior to departure if your flight is provided by TUI Airways. When checking in online you will be required to provide your advanced passenger information. Just so you know, if you choose not to use our online checkin service, we reserve the right to charge a fee for airport check-in.

15. Your Conduct We reserve the right to refuse to accept you as a customer or continue dealing with you if we, or another person in authority, believe your behaviour is disruptive, causes unnecessary inconvenience, is threatening or abusive, you damage property, you upset, annoy, disturb, or put any other traveller or our staff or agents in the UK or resort in any risk or danger, on the telephone, in writing or in person. If the Captain of your flight or cruise ship or any of our resort staff or agents believes that you could be disruptive or that you are suffering from a contagious disease, they can also refuse to let you proceed with your travel arrangements, restrict your movements on board, disembark you from a ship or aircraft, or remove you from your accommodation or excursion. If you are disruptive and prevented from boarding your outbound flight in the UK, we will treat your booking as cancelled by you from that moment, and you will have to pay full cancellation charges (see section 12). If this occurs overseas then you will become responsible for your own return home and any other members of your group who cannot or will not travel without you. We will not be liable for any refund, or compensation or any costs or expenses you incur. If you are refused carriage because of your behaviour, or you are under the influence of alcohol or drugs, your airline may pass on your details and date of the refusal of carriage to other airlines for their information. This in turn may make it difficult for you to book other airline tickets. In any of these circumstances no refunds or compensation will be paid to you. As a result of your behaviour during any stage of your holiday including on an aircraft, transfer, in any accommodation, cruise or excursion, we reserve the right to make a claim against you for any damages, costs and expenses (including legal expenses) incurred as a result, including but not limited to (i) cleaning, repairing or replacing property lost, damaged or destroyed by you, (ii) compensating any passenger, crew, staff or agent affected by your actions and (iii) diverting the aircraft or cruise for the purpose of removing you . Criminal proceedings may also be instigated. For the purposes of this section reference to “you” or “your” includes any other person in your party.

16. Your Accommodation Any accommodation we arrange for you must only be used by those people named on your Confirmation Invoice, or on latest Amendment Invoice issued. You are not allowed to share the accommodation or let anyone else stay there. You are responsible for the cost of any damage caused to your accommodation or its contents during your stay. These charges must be met by you and may have to be paid locally.

17. The Conditions Of Your Ticket When you travel by air or by sea, your journey may be subject to certain international conventions such as the Warsaw Convention, Montreal Convention or Athens Convention. You agree that the transport company’s own ‘Conditions of Carriage’ will apply to you on that journey. When arranging this transportation for you, we rely on the terms and conditions contained within these international conventions and those ‘Conditions of Carriage’. You acknowledge that all of these terms and conditions form part of your contract with us as well as with the transport company. You can ask us or the travel agent booking your holiday to provide you with a copy of any of the conditions applicable to your journey. The airline’s terms and conditions are available on request and the cruise conditions of carriage are available at www.tui.co.uk/cruise. We will tell you the identity of the air carrier when you book with us and if it is not known at that time or subsequently changes we will inform you as soon as possible and no later than at check-in.

18. Contacting You If you book via our website or have opted in other circumstances for us to contact you via e-mail, we will communicate with you using the e-mail address you have provided. For example, to provide your e-confirmation, e-ticket, e-cancellation, etc. We will assume that your e-mail address is correct and that you understand the risks associated with using this form of communication. You may still have to contact us via our call centre or in writing as required in our terms and conditions.

OUR AGREEMENT | 105

FLIGHT GUIDE AN AT-A-GLANCE GUIDE TO OUR FLYING PROGRAMME

78 7D RE AM LIN ER



FLYING LONG HAUL WITH TUI

ONLINE SEARCH

All the most up-to-date information about flying with us is now at your fingertips at tui.co.uk. Our online holiday search tool makes it easy to find out the latest and most detailed information about prices, availability, flight times, flight durations, and the airports we fly from and to.

FLEXIBLE HOLIDAY DURATIONS

On top of the usual week or fortnight, we offer 10 and 11night holidays – look out for flights highlighted in blue and marked with an asterisk to see what’s on offer where.

MORE ROOM ONBOARD

There’s never been a better time to fly long haul with TUI.



We now serve complimentary drinks† on all long haul flights, even in Economy.

Adults and children can book one of our Seats With Extra Legroom to enjoy a bigger seat pitch, plus access to the Select Your Seat service.

Fly long haul with us and you’ll get up to a 32” seat pitch. We offer long haul flights from 11 UK airports - more than any other UK airline. Plus, our state-of-the-art 787 Dreamliners are quieter and more spacious than other planes. They come with mood lighting that helps you adjust to new time zones and an improved cabin pressure to help reduce jetlag.

We also offer upgrades to Seats With Extra Space. 

PREMIUM SEATS ON LONG HAUL FLIGHTS Upgrade to Premium Club from just £329 return 

You’ll get improved seats, plus extra benefits at your UK airport, including priority access to bag drop and check-in, airport lounge access, fast-track through security, and priority boarding. Onboard, there’s a bigger seat pitch, a beauty kit, and a selection of magazines and newspapers. 

FLEXIBLE FLYING

We've teamed up with some other big-name airlines to offer you more flight options. As a result, some holidays are available for a wider variety of durations, including five, nine and 11-night stays. You’ll find out who you’re flying with when you book. The flight services may differ from those on a TUI flight, so check the airline’s website for what to expect.

ONLINE CHECK-IN

Don’t forget to check in online before you leave for the airport – you can check in for your outbound and return flights at the same time and print your boarding cards at home.

UNWIND WITH COMPLETE PEACE OF MIND

For more information about our travel insurance, ask in store when you book your holiday. As with all insurance policies, terms, conditions, exclusions and limitations apply.

TUI UK Limited, TUI UK Retail Ltd, and TUI Ireland Limited trading as First Choice, and TUI, arrange travel insurance underwritten by AXA Insurance UK plc. TUI UK Limited, TUI UK Retail Limited and TUI Ireland Limited are Appointed Representatives of AXA Insurance plc which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 202312.

106 | INSURANCE

TUI.CO.UK

GREECE – WHERE CULTURE COMES IN SPADES

Crete’s roots stretch back over 4,000 years. The jewel in its time-stamped crown is the archaeological site of the Palace of Knossos. Here, the ancient Minoans kick-started modern civilisation with the introduction of fashion, parties and women’s rights. Over in Kefalonia, meanwhile, they’ve been busy filling history books of their own. Taking a ferry to the ancient site of Olympia should top your to-do list. The birthplace of the Olympic Games is tucked into tree-cloaked foothills, where two rivers meet. Can’t wait to start exploring? Speak to a travel advisor at your local TUI Holiday Store, or check out our tours online at tui.co.uk.

EXPLORE tui.co.uk CALL 0871 230 2555* *Calls cost 10p per minute plus your phone companyâ&#x20AC;&#x2122;s access charge.

VISIT your local TUI Holiday Store DOWNLOAD the TUI app

All the flights and flight-inclusive holidays in this brochure are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.

TUI UK Limited is a Member of ABTA. When you book with an ABTA Member you can expect high service standards, fair terms of trading and accurate information. ABTAâ&#x20AC;&#x2122;s strict joining criteria for Members, code of conduct, customer helpline and approved ADR scheme to resolve complaints are all there to give you confidence and peace of mind when booking your travel arrangements. For more information see www.abta.com.