Hi t achiI DPasswor dManager
hi t achi i d. com
Ma na gi ngc r e de nt i a l sonpr e mi s ea ndi nt hec l oud. Wi t hover12mi l l i onuser swor l dwi de,Hi t achiI DPasswor dManageri st he l eadi ngcr edent i almanagementsol ut i on.I tl ower sI Tsuppor tcostandi mpr oves userser vi cebyel i mi nat i ngpr obl emsanddi ver t i ngr esol ut i ont osel f ser vi ce. Passwor dManageri ncl udespasswor dsynchr oni z at i on,si ngl esi gnonand sel f ser vi cepasswor dr eset .
P a s s wo r dSy nc hr o ni z a t i o n F e we rpa s s wor dsf orus e r st oma na gea ndr e me mbe r Tr anspar entpasswor dsynchr oni z at i on:Whenuser schangeonepasswor d,ot her sar eaut omat i cal l y sett ot hesameval ue.
Cha l l e ng e s Se c ur i t y User scopewi t hcompl exi t ybychoosi ngeasi l y guessedpasswor ds,wr i t i ngdownt hei r passwor dsorneverchangi ngt hei rpasswor ds.
Suppor tCos t Expi r edorf or got t enpasswor dsf or ceuser st ocal l t hehel pdeskf orassi st ance,account i ngf or30% ofcal lvol umeandcost i ng$25t o$35percal l .
Pr oduc t i v i t y Val uabl et i mei sl ostwhenuser swai tf ort hehel p deskt or esett hei rf or got t enorl ockedout passwor ds.
Re t ur no nI nv e s t me nt Or gani z at i onst hatdepl oyHi t achiI DPasswor d Managerel i mi nat e85% oft hepasswor dr el at ed hel pdeskwor kl oad.Peakcal lvol ume,af t er weekendsandhol i days,i sr educed. Or gani z at i onscanr eassi gnsuppor tst af ft omor e i mpor t antwor k.
Webbasedpasswor dsynchr oni z at i on:User sar er emi ndedt ochanget hei rpasswor dsbef or e expi r at i on.Theychooseasi ngl e,new passwor dwi t hawebuseri nt er f ace( UI )t hatexpl ai nspol i cy andt hesyst emst hatwi l lbeaf f ect ed.
Se l f Se r v i c eP a s s wo r da ndP i nRe s e t Us e r sc a nr e s ol v et he i rownl ogi npr obl e ms User swhof or gett hei rpasswor dort r i ggeral ockoutcanaccessPasswor dManagerf r om aweb br owser ,PCl ogi nscr een,smar tphoneorvoi cecal l .Theysi gni nusi ngsecur i t yquest i ons, bi omet r i cs,asmar tcar d,aonet i mepasswor dt okenormobi l ephoneaut hent i cat i onandcanr eset passwor dsorcl earl ockout swi t houtcal l i ngt hehel pdesk. RSASecur I Dt okenuser scanr esett hei rt okenPI N,r esynchr oni z ei t si nt er nalcl ockwi t ht heser veror getemer gencypasscodesusi ngabr owserort el ephone. Smar tcar duser scanr esett hei rPI Nf r om t hePCl ogi nscr eenorawebbr owser .
Di s kEnc r y p t i o nKe yRe c o v e r y Se l f s e r v i c ef orus e r swhoc a nnotbootWi ndows User swhosePCshavef ul ldi skencr ypt i onandwhohavef or got t ent hei rpr ebootpasswor dcan accessasel f ser vi cekeyr ecover ypr ocessvi at el ephone,el i mi nat i nghel pdeskcal l sanduser downt i me.
Al wa y sAv a i l a b l e Me e t i ngt hene e dsofmobi l eus e r s Hi t achiI DPasswor dManageri savai l abl ewher euser sneedi t :f r om af ul lsi z eorsmar tphoneweb br owser ,overat el ephone,f r om t hel ogi nscr eenofaPCconnect edt ot hecor por at enet wor kor evenf r om t hel ogi nscr eenofanof f l i nel apt opwi t hcachedcr edent i al s,usi ngat empor ar yVPN connect i on,vi aapubl i cWi Fihotspot .
As s i s t e dSe r v i c e Re duc ec a l ldur a t i ona tt hehe l pde s k Cal l st ot hehel pdeskar er esol vedqui ckl ybycombi ni nganal ystaut hent i cat i on,cal l er aut hent i cat i on,passwor dorPI Nr esetandi nci dentt r acki ngi nt oasi mpl ewebpor t al .
Š 2013Hi t achiI DSyst ems,I nc.Al lr i ght sr eser ved. Al lot hermar ks,symbol sandt r ademar ksar et hepr oper t yoft hei rr espect i veowner s.