Hoburne
life Autumn issue
Welcome to our
AUTUMN / WINTER ISSUE OF HOBURNE LIFE. This weekend, the clocks go back an hour, and the darker evenings will officially be here. We have plenty of content in this issue to keep you warm and inspired as the nights draw in. Although it’s sad to say goodbye to the summer sunshine for another year, we get to watch as the myriad trees turn to gold. It’s a time for wonderful walks through crunching leaves, warm drinks out in the cold and preparing ourselves for winter. Wrap yourself in a blanket, grab a cuppa and snuggle into your holiday home with our Hoburne Life magazine.
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Autumn Hoburne Life | hoburne.com/ownership
A message from
HOBURNE’S NEW DIRECTOR OF OPERATIONS Dear owner, I hope this message finds you well and you are enjoying the changing seasons. My name is Sandra Mueller, and I am thrilled to introduce myself as the new Director of Operations for Hoburne. Having worked in the hospitality industry for over 20 years, I bring a wealth of experience and a passion for delivering exceptional service. I am truly excited about the prospect of enhancing our operations to ensure that your experience as holiday homeowner is nothing short of outstanding. I have been in my new role for a few months, and I have been using that time effectively to visit our parks, spend time with our teams and to really understand the operational procedures we have in place. My primary focus over the autumn/winter period will be to enhance the owner experience, streamline processes and optimise efficiency, and I am committed to working closely with our dedicated park teams to address your needs and exceed your expectations. The summer season was challenging, struggling with team resource and the rising number of last-minute holiday bookings, but I am filled with immense pride and gratitude for every one of our team members who continued to deliver exceptional care and service. Working alongside Hoburne’s CEO, Jim Forward, I am genuinely excited about the opportunity to contribute to the success and growth of Hoburne. Together, I believe we can create a place that not only meets, but exceeds your expectations, making your time in your holiday homes truly memorable. Best regards, Sandra
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OWNERS SURVEY We would like to extend our thanks to each of you for taking the time to complete the recent owners survey. Your valuable input is instrumental in helping us understand your perspectives and expectations for the business. We received a substantial number of responses, and the feedback we’ve gathered is invaluable to us. It provides us with crucial insights into areas where we’re excelling and areas where we can improve to better meet your needs and expectations as holiday homeowners.
PRIVATE LETTING 2024 For those holiday homeowners that privately let their holiday homes, the letting agreement for 2024 is currently being reviewed and any updates to the agreement will be communicated in December. Please remember that if you plan on privately letting your holiday home, we must have the correct documentation, without that you are in breach of your licence agreement.
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CHANGES TO OUR MANAGED LETTING SCHEME Starting from the New Year, our managed letting period will change. Instead of running from December to November, it will now run from January to December. This adjustment aligns our letting scheme with the calendar year, making it more convenient for both owners and guests. To accommodate this change, we will introduce a one-month letting period in December. If you wish to have your caravan let during the one-month period in December, please complete the Managed Letting Form for December, which you can collect from reception.
PLANNED CLOSURE For those owners on a new licence, please remember that the close period runs from the 6th January to the 7th February, but during this time, you will only be able to use your holiday home on a weekend basis, arriving after 5pm on a Friday and leaving the park no later than 9am on a Monday. Therefore, we politely ask owners to please vacate the park from Monday 8th January. This excludes those owners on leases and old licences. For those owners on leases and old licences, please refer to your licence agreement.
Exclusive owners offer ON OUR NEW WINTER FOOD MENU
To celebrate our winter food menu launching on Tuesday 7th November, we running an exciting promotion exclusive to our owners on the evening of Friday 10th and Saturday 11th November. For that weekend, owners will receive 50% discount on the new menu items across both evenings. Our new menu items include parsnip soup, crispy pork belly, homity pie, tagliatelle, bhaji burger, Keralan curry, tortellini, Moqueca, chocolate pot, plus an apple and pear crumble. This offer is valid for the restaurant area only and tables must be booked in advance. There is no limit to the size of the party, but an owner must be present with an owners card to receive the discount on the selected items at payment. This offer is subject to availability. Butternut Squash Tortellini
Homity Pie
Sweet Potato Bhaji Burger
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Serves 4 Prep time – 20 minutes Cook time – 90 minutes
She�her�’s P ie Ingredients: 600g lamb mince
4 corn cob 1/2 cut
1kg peeled potatoes
300g tender stem broccoli
1 diced white onion
300g frozen garden peas
2 chopped garlic cloves
400ml of water
3 whole garlic cloves
20g gravy powder
75g peeled and diced carrots
5g thyme leaves
75g sliced leeks
50g butter
400g tinned chopped tomatoes
20ml olive oil
200g grated cheddar cheese
Salt
100ml semi-skimmed milk
Pepper
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Method: 1.
Turn on the oven to 160c.
2.
Heat a medium sized pan on a high heat and add the oil.
3.
When hot, add the lamb mince and brown off for 15 minutes keeping it on a heat high so it fries not stews.
4.
Pass the mince into a colander to drain off the excess fat and leave to one side.
5.
In the same pan, add the diced onions, chopped carrots, sliced leeks, and chopped garlic and cook together for five minutes.
6.
Add the lamb mince back into the pan, stir and add 400ml of water, along with the thyme leaves.
7.
Bring to the boil then simmer on medium heat for 30 minutes.
8.
While the lamb mince cooks, wrap the three whole garlic cloves in foil and roast in the oven for 20 minutes.
9.
Once cooked, remove the garlic from the oven and allow to cool.
10. Add the peeled potatoes to a pan of water and boil for 30 minutes. 11. While the potatoes boil, add the tin of chopped tomatoes to the lamb mince and allow
to simmer for a further 30 minutes. 12. Five minutes towards the end, add the gravy granules to the lamb mince and thicken
to the correct consistency and season to taste. 13. Drain the potatoes and add the smoked garlic cloves, mash together with the butter
and season to taste. 14. Place the shepherd’s pie mix in the bottom of four pie dishes and top with the smoked
garlic mash. 15. Sprinkle the top with the grated cheddar and place the pie dishes on a tray in the oven
for 10-12 minutes. 16. While the pie cooks in the oven, blanch the corn cob in boiling salted water for five minutes. 17. In a separate saucepan, blanch the tender stem broccoli and garden peas in boiling salted
water for five minutes, drain and toss in a little butter. Season to taste 18. Once the cheese has melted and browned off, remove the pie dishes from the oven, place
on a plate and arrange the vegetables next to it.
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Time to
SPARKLE THIS BONFIRE NIGHT SATURDAY 4TH NOVEMBER 2023 Bonfire lit at 6pm, Firework display from 6:30pm. Entertainment with live visiting act in the Venue from 7pm.
Don’t miss out on al� t� fun!
Further information available at reception Strictly for holiday homeowners, holidaymakers and leisure members only. Please show your passes upon entry. 8 Autumn Hoburne Life | hoburne.com/ownership
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Autumn Hoburne Life 9
Park updates NEW STARTERS Brad Wyllie has joined the Hoburne Bashley team as the park’s new General Manager. Brad has joined us from his Regional General Manager role at Royale Resorts, following on from a long-standing career in hotels, estates and holiday parks across Africa and the United Kingdom. Please give Brad a warm welcome! We have also welcomed a new Sales Manager. Chay Lothian has joined us to head up our sales team from Hoburne Cotswold. Chay has worked for Hoburne for a couple of years and has delivered a fantastic result at Cotswold. We’re delighted to have him on the team. Also joining us in the sales team is Jo Babb as Sales Administrator. Jo moved to New Milton in 2021 and enjoys walking by the sea and exploring the New Forest. Pop into the sales office to say hi to Chay and Jo. I’m sure most of you have seen Abi on our reception desk. Abi joined us in July as a full-time receptionist and has lots of experience working at holiday parks across France and Italy. 10
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We’re also delighted to welcome Luke to our Hoburne Host team. Luke joined us in June, and it’s his first job in entertainment. He is a big fan of sports and loves to sing.
WINTER MAINTENANCE We’re thrilled to announce that the longawaited upgrade to our outdoor pool has officially commenced. Our team has started replacing the pool lining, bringing us one step closer to a refreshed and revitalised pool area for your enjoyment next summer. As well as work to the outdoor pool, over the winter, we will be transitioning all our lighting systems to energy-efficient LED lighting.
BASHLEY’S WOODLAND APPRENTICE We extend our heartfelt congratulations to Kamron Flaxman, our Woodland Apprentice at Bashley, for successfully completing his twoyear apprenticeship with Sparsholt College through dedication and hard work. Well done Kamron!
UPDATE ON OUR WOODLANDS In keeping with our woodland management plan, you may hear chainsaws in the woods this winter as we start to clear the invasive species to give our own natives better access to the light, warmth and air and make the woodland thrive. We are also working on better access on the woodland paths and bridges. If anyone wants to provide feedback on their experiences, please contact us. Have a colourful autumn!
BONFIRE NIGHT Don’t forget to join us for our popular fireworks event on Saturday 4th November. Taking place on the field from 6pm, the bonfire will be lit, and the firework display will begin at 6:30pm. Please ensure you have your owners passes with you.
WI-FI CONNECTION To reduce Wi-Fi issues throughout the winter months, please leave your Wi-Fi switched on when vacating your caravan.
GAS SAFETY
ELECTRIC SCOOTERS A polite reminder to everyone regarding the park rules for electric scooters: “Only electric scooters required to support a disability are permitted on the park.”
DOGS WASTE BINS We have seen less litter in the woodlands this year compared to last, which is encouraging, but we have seen an increase in dog waste. Please use the bins provided if you can. There are always spare poo bags at the woodland office if you need them.
Date for your diary OWNERS EVENT
Owners breakfast – Join us on Sunday 19th November from 9:30am - 11am. Get your tickets for our New Year’s Eve party! Our New Year’s Eve owner’s party will be in the Venue with a live visiting act. The café will be open in the evening for owners and holiday guests with entertainment. As there will be no food offering, guests can bring their own nibbles for their table. Big Ben will be on the screens at midnight.
Could we kindly request all owners to check the dates of their Gas Safety Certificate and 3-year Fixed Electrical Certificates. Out of date certificates may result in your insurance becoming invalid.
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Please complete the booking form and either hand it to reception or email a scanned copy to park. We require seven days written notice for any changes to dates. 12
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Drain Down
BOOKING FORM YOUR DETAILS Name: Pitch No: Account No: Email: Mobile: Home phone: I have given park a set of keys to access my holiday home (please tick in the box).
TICK THE DRAIN DOWN YOU REQUIRE Single Holiday Home
£115
Twin Holiday Home
£135
CHOOSE A RECONNECTION WEEK COMMENCING
CHOOSE A DRAIN DOWN WEEK COMMENCING
22nd Jan
29th Jan*
5th Feb*
12th Feb*
19th Feb*
26th Feb
23rd Oct
30th Oct*
6th Nov*
13th Nov
20th Nov
27th Nov
4th Mar
11th Mar
18th Mar
25th Mar
1st Apr
8th Apr
4th Dec
11th Dec
18th Dec
1st Jan
8th Jan
15th Jan
ANY OTHER INFORMATION: Drain down and reconnection will be within seven days of date requested. * Popular dates above – limited drain downs possible during this time. Whilst we endeavour to carry out all drain downs on requested dates, we will schedule in on a first come first served basis. If time slots are fully booked we will move your holiday home to the next available slot. If it arises that the next slot is after the requested date, it will still be the customers responsibility if the holiday home experiences any frost damage. hoburne.com/ownership |
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GIN AND FIZZ TASTING EVENT Thank you to those owners who joined us at our recent Gin and Fizz tasting event. We had a great time and look forward to seeing more of you at our next owner’s event.
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Preventing damp in your holiday home for static caravans and holiday lodges In this video, our insurance provider, Leisuredays, bring you some top tips for preventing damp and condensation in your holiday home, plus how to treat it.
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Autumn/winter events i
Pumpkin Time, Sunnyfields Farm, Southampton 7th October – 29th October
Be immersed in a Pumpkin experience and embrace the best that Autumn has to offer. The farm will be covered in thousands of pumpkins. Photo opportunities, WOW displays, and pumpkin picking are just the start for this event. 2023 will bring new zones to discover! For more info and tickets, go to: www.sunnyfields.co.uk/Events
Garden Sculpture trail, Furzey Gardens, Near Lyndhurst, Closes 30th October Discover an exhibition of contemporary, handmade sculptures around the gardens. The creations from nine talented artists nestle against the backdrop of our beautiful gardens, for you to enjoy and inspire your own garden spaces.
New Forest Firework Night, Strawberry Fields, Hampshire, 4th November New Forest Fireworks night have once again teamed up with one of the largest fireworks display teams in the country to ensure the best bonfire evening of the year. Attractions start at 5pm with the display scheduled for 7:30pm. You won’t go hungry as there will be a selection of food vendors all serving the best local produce.
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in Hampshire & Dorset
SKATE Bournemouth, Lower Gardens, Bournemouth, 16th November – 3rd January 2024 Whether you’re a Dancing on Ice champion, a total newbie or just about anything in between, you can be sure to find some festive euphoria on the surface of our real, genuine ice. For more info and to book go to www.iceskatebournemouth.co.uk
Bournemouth Christmas Tree Wonderland 17th November – 1st January 2024 Bournemouth’s very own winter wonderland, with over 100 glittering trees, a pop-up ice rink, and an alpine Christmas market.
Watercress line steam illuminations 24th November – 6th January 2024 Steam Illuminations is an incredible light show on and in a steam train, consisting of thousands of coloured LED lights and LED wristbands, creating a kaleidoscope of different colours and flashing patterns. This makes the steam train look magical both inside and out!
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2023 Da tes for the Diary Hoburne Live Saturday 28th October Rooster A high energy band with incredible 3-part harmony vocals. Enjoy songs from the 50s to the current day including the likes of Elvis, Van Morrison the Beatles, right through to Bruno Mars, Kings of Leon and Daft Punk.
Hoburne Live Saturday 4th November Carabella Carabella is an experienced stage performer. Having previously worked in UK holiday parks, Carabella uses her slick vocals to capture the audience wherever she goes.
Hoburne Live Saturday 11th November Katie Ward Personality vocalist with something for everyone.
Hoburne Live Saturday 25th November Cameron Mills Cameron is renowned for his strong vocal capability and vibrant personality, singing a number of hits from the 1950s through to the present charts. Performing nationwide at a host of venues, Cameron has pleased thousands of crowds with his witty banter and outstanding vocal ability.
Hoburne Live Friday 1st December Emily Storm Emily is an experienced vocalist and acoustic guitarist and will be performing from 9.00pm.
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Saturday 2nd December Sammy Meets Santa A very special event where the children can have some festive fun with Sammy Seahorse and Santa. There will be games, a delicious meal, and a disco, all in one fun-packed afternoon. From 1pm – 3pm and includes a festive roast dinner and a gift from Santa, Adults £15.95, Children £11.95 per person. Email events@hoburne.com to register your interest and to be notified when tickets go on sale.
Saturday 2nd December Acoustic Jukebox With over 15 years’ experience in the music industry, Acoustic Jukebox have an extensive repertoire, which includes hits from the 60’s right through to the present day.
Sunday 3rd December A Very Pirate Panto Join cheeky Captain Smuggles and his band of hapless pirates in our original family pantomime! Hop onboard for an adventure from Coral Cove to the North Pole in search of mysterious treasure. £10.00 per adult and £5.00 per child under 16. Under 3’s go free. To register you interest, please email events@hoburne.com and you will be notified when tickets are on sale.
Hoburne Live Friday 8th December Steve Whale Enjoy a sparkling performance from experienced vocalist, Steve Whale. With many years of experience in the world of entertainment, Steve has several TV credits including ‘Tots TV’ and Nickelodeon.
Saturday 9th December Sammy Meets Santa
Saturday 16th December Sammy Meets Santa
A very special event where the children can have some festive fun with Sammy Seahorse and Santa. There will be games, a delicious meal, and a disco, all in one fun-packed afternoon. From 1pm – 3pm and includes a festive roast dinner and a gift from Santa, Adults £15.95, Children £11.95 per person. Email events@hoburne.com to register your interest and to be notified when tickets go on sale.
A very special event where the children can have some festive fun with Sammy Seahorse and Santa. There will be games, a delicious meal, and a disco, all in one fun-packed afternoon. From 1pm – 3pm and includes a festive roast dinner and a gift from Santa, Adults £15.95, Children £11.95 per person. Email events@hoburne.com to register your interest and to be notified when tickets go on sale.
Hoburne Live Saturday 9th December Strings and Roundabouts
Hoburne Live Saturday 16th December GT Duo
Strings and Roundabouts are a talented duo, performing hits from across the decades. They have personalities to match their musical talents, so you are in for an enjoyable evening of entertainment.
A high energy duo featuring first class musicians who have toured professionally worldwide. Covering a deluge of material from 60s/70s/80s & 90s, and covering styles such as Rock, Soul, Motown, Reggae, & Rock ‘n’ Roll, GT Duo will have the place jumping all night.
Sunday 10th December A Very Pirate Panto Join cheeky Captain Smuggles and his band of hapless pirates in our original family pantomime! Hop onboard for an adventure from Coral Cove to the North Pole in search of mysterious treasure. £10.00 per adult and £5.00 per child under 16. Under 3’s go free. To register you interest, please email events@ hoburne.com and you will be notified when tickets are on sale.
Hoburne Live Friday 15th December Adam Illsley Adam is an experienced vocalist and dancer and has appeared in shows such as ‘Starlight Express’, Chicago, and Footloose, but to name a few. Adam has also enjoyed working for headline cruise companies as lead vocalist.
Sunday 17th December A Very Pirate Panto Join cheeky Captain Smuggles and his band of hapless pirates in our original family pantomime! Hop onboard for an adventure from Coral Cove to the North Pole in search of mysterious treasure. £10.00 per adult and £5.00 per child under 16. Under 3’s go free. To register you interest, please email events@hoburne.com and you will be notified when tickets are on sale.
Tuesday 19th December A Very Pirate Panto Join cheeky Captain Smuggles and his band of hapless pirates in our original family pantomime! Hop onboard for an adventure from Coral Cove to the North Pole in search of mysterious treasure. £10.00 per adult and £5.00 per child under 16. Under 3’s go free. hoburne.com/ownership |
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To register you interest, please email events@hoburne.com and you will be notified when tickets are on sale.
Hoburne Live Tuesday 26th December Oleg Zaremskyi
Thursday 21st December Sammy Meets Santa
A multi-Instrumentalist of Saxophone, Clarinet and Flute, Oleg has spent many months of his career performing professionally on cruise lines but having only been in England for a few years he has already played for the Bournemouth Symphony Orchestra, Thursford Christmas Spectacular, Norfolk, and many professional and amateur productions. Oleg will be performing from 8.00pm.
A very special event where the children can have some festive fun with Sammy Seahorse and Santa. There will be games, a delicious meal, and a disco, all in one fun-packed afternoon. From 1pm – 3pm and includes a festive roast dinner and a gift from Santa, Adults £15.95, Children £11.95 per person. Email events@hoburne.com to register your interest and to be notified when tickets go on sale.
Hoburne Live Sarah Ivy-Louise Friday 22nd December Sarah will be performing her vocal set for you this evening, from 9.00pm.
Hoburne Live Sunday 24th December Richie Austin Richie Austin is a talented comedy magician who has been entertaining people all over the world! Richie has become one of the most highly rated entertainers, performing comedy magic and illusion shows all over the world from Eastbourne to Egypt. From 1pm.
Hoburne Live Sunday 24th December Adam Hinks Adam is a fresh new talented vocalist and songwriter with a real passion for music.
Hoburne Live Tuesday 26th December Magic Madhouse Family magic show for all to enjoy. They have been performing all over the UK and are looking forward to entertaining you. 20
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Hoburne Live Wednesday 27th December Wendy Sax Her versatility enables her to play in many different musical styles including jazz, blues, pop, soul, Ibiza chill out, and contemporary smooth jazz and groove, making her popular and in demand. Don’t miss this lady perform. From 8.30pm.
Hoburne Live Friday 29th December Simon Hawkins Simon is a singer/songwriter from Devon with over 20 years’ experience in the world of entertainment.
Hoburne Live Saturday 30th December Katie Ward Personality vocalist with something for everyone. Please be aware all dates/acts are subject to change.
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Owners photo
Competit ion Each quarter we ask our owners to share their favourite photos with us. We'll pick our favourites to include in the next issue. Good luck!
Email your photos to samantha.dewar@hoburne.com
Owner s �� vineyar� tr
�t's Ch�co time!
Our family Our family
Pannage season
We know our four-legged friends
are very popular among our owners and this page is dedicated to them. As a pet-friendly park, we want to see more photos of your pooches. Email us your photos and we will pick the best ones to feature in our next issue.
�omeo� wants � �iscu�