Hoburne
life Autumn issue
Welcome to our
AUTUMN / WINTER ISSUE OF HOBURNE LIFE. This weekend, the clocks go back an hour, and the darker evenings will officially be here. We have plenty of content in this issue to keep you warm and inspired as the nights draw in. Although it’s sad to say goodbye to the summer sunshine for another year, we get to watch as the myriad trees turn to gold. It’s a time for wonderful walks through crunching leaves, warm drinks out in the cold and preparing ourselves for winter. Wrap yourself in a blanket, grab a cuppa and snuggle into your holiday home with our Hoburne Life magazine.
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Autumn Hoburne Life | hoburne.com/ownership
A message from
HOBURNE’S NEW DIRECTOR OF OPERATIONS Dear owner, I hope this message finds you well and you are enjoying the changing seasons. My name is Sandra Mueller, and I am thrilled to introduce myself as the new Director of Operations for Hoburne. Having worked in the hospitality industry for over 20 years, I bring a wealth of experience and a passion for delivering exceptional service. I am truly excited about the prospect of enhancing our operations to ensure that your experience as holiday homeowner is nothing short of outstanding. I have been in my new role for a few months, and I have been using that time effectively to visit our parks, spend time with our teams and to really understand the operational procedures we have in place. My primary focus over the autumn/winter period will be to enhance the owner experience, streamline processes and optimise efficiency, and I am committed to working closely with our dedicated park teams to address your needs and exceed your expectations. The summer season was challenging, struggling with team resource and the rising number of last-minute holiday bookings, but I am filled with immense pride and gratitude for every one of our team members who continued to deliver exceptional care and service. Working alongside Hoburne’s CEO, Jim Forward, I am genuinely excited about the opportunity to contribute to the success and growth of Hoburne. Together, I believe we can create a place that not only meets, but exceeds your expectations, making your time in your holiday homes truly memorable. Best regards, Sandra
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OWNERS SURVEY We would like to extend our thanks to each of you for taking the time to complete the recent owners survey. Your valuable input is instrumental in helping us understand your perspectives and expectations for the business. We received a substantial number of responses, and the feedback we’ve gathered is invaluable to us. It provides us with crucial insights into areas where we’re excelling and areas where we can improve to better meet your needs and expectations as holiday homeowners.
PRIVATE LETTING 2024 For those holiday homeowners that privately let their holiday homes, the letting agreement for 2024 is currently being reviewed and any updates to the agreement will be communicated in December. Please remember that if you plan on privately letting your holiday home, we must have the correct documentation, without that you are in breach of your licence agreement.
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CHANGES TO OUR MANAGED LETTING SCHEME Starting from the New Year, our managed letting period will change. Instead of running from December to November, it will now run from January to December. This adjustment aligns our letting scheme with the calendar year, making it more convenient for both owners and guests. To accommodate this change, we will introduce a one-month letting period in December. If you wish to have your caravan let during the one-month period in December, please complete the Managed Letting Form for December, which you can collect from reception.
PLANNED CLOSURE For those owners on a new licence, please remember that the close period runs from the 6th January to the 7th February, but during this time, you will only be able to use your holiday home on a weekend basis, arriving after 5pm on a Friday and leaving the park no later than 9am on a Monday. Therefore, we politely ask owners to please vacate the park from Monday 8th January. This excludes those owners on leases and old licences. For those owners on leases and old licences, please refer to your licence agreement.
Exclusive owners offer ON OUR NEW WINTER FOOD MENU
To celebrate our winter food menu launching on Tuesday 7th November, we running an exciting promotion exclusive to our owners on the evening of Friday 10th and Saturday 11th November. For that weekend, owners will receive 50% discount on the new menu items across both evenings. Our new menu items include parsnip soup, crispy pork belly, homity pie, tagliatelle, bhaji burger, Keralan curry, tortellini, Moqueca, chocolate pot, plus an apple and pear crumble. This offer is valid for the restaurant area only and tables must be booked in advance. There is no limit to the size of the party, but an owner must be present with an owners card to receive the discount on the selected items at payment. This offer is subject to availability. Butternut Squash Tortellini
Homity Pie
Sweet Potato Bhaji Burger
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Autumn Hoburne Life 5
Serves 4 Prep time – 20 minutes Cook time – 90 minutes
She�her�’s � ie Ingredients: 600g lamb mince
4 corn cob 1/2 cut
1kg peeled potatoes
300g tender stem broccoli
1 diced white onion
300g frozen garden peas
2 chopped garlic cloves
400ml of water
3 whole garlic cloves
20g gravy powder
75g peeled and diced carrots
5g thyme leaves
75g sliced leeks
50g butter
400g tinned chopped tomatoes
20ml olive oil
200g grated cheddar cheese
Salt
100ml semi-skimmed milk
Pepper
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Method: 1.
Turn on the oven to 160c.
2.
Heat a medium sized pan on a high heat and add the oil.
3.
When hot, add the lamb mince and brown off for 15 minutes keeping it on a heat high so it fries not stews.
4.
Pass the mince into a colander to drain off the excess fat and leave to one side.
5.
In the same pan, add the diced onions, chopped carrots, sliced leeks, and chopped garlic and cook together for five minutes.
6.
Add the lamb mince back into the pan, stir and add 400ml of water, along with the thyme leaves.
7.
Bring to the boil then simmer on medium heat for 30 minutes.
8.
While the lamb mince cooks, wrap the three whole garlic cloves in foil and roast in the oven for 20 minutes.
9.
Once cooked, remove the garlic from the oven and allow to cool.
10. Add the peeled potatoes to a pan of water and boil for 30 minutes. 11. While the potatoes boil, add the tin of chopped tomatoes to the lamb mince and allow
to simmer for a further 30 minutes. 12. Five minutes towards the end, add the gravy granules to the lamb mince and thicken
to the correct consistency and season to taste. 13. Drain the potatoes and add the smoked garlic cloves, mash together with the butter
and season to taste. 14. Place the shepherd’s pie mix in the bottom of four pie dishes and top with the smoked
garlic mash. 15. Sprinkle the top with the grated cheddar and place the pie dishes on a tray in the oven
for 10-12 minutes. 16. While the pie cooks in the oven, blanch the corn cob in boiling salted water for five minutes. 17. In a separate saucepan, blanch the tender stem broccoli and garden peas in boiling salted
water for five minutes, drain and toss in a little butter. Season to taste 18. Once the cheese has melted and browned off, remove the pie dishes from the oven, place
on a plate and arrange the vegetables next to it.
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�ar� upd�tes NEW TEAM MEMBERS
ELECTRIC SCOOTERS
We have a new head chef, Lloyd, who has joined us from our sister park, Hoburne Bashley. Lloyd is excited to get stuck in and make his mark in the kitchen.
A polite reminder to everyone regarding the park rules for electric scooters: “Only electric scooters required to support a disability are permitted on the park.”
CONGRATULATIONS
DOG OWNERS
Our Assistant Food and Beverage Manager, Victoria, has passed her Level 3 Hospitality Supervisor Apprenticeship and achieved a well-deserved distinction in the end point assessment of the course.
SUNFLOWERS Following on from the packets of sunflower seeds we handed out at the King’s Coronation brunch, Mr and Mrs Waldron from H61 sent us this fantastic picture of how they have turned out.
BUS SERVICE Our popular bus service has now stopped for the winter, and we look forward to welcoming the service back next year. We will let you know once a date has been confirmed for the service to return.
GAS SAFETY Could we kindly request all owners to check the dates of their Gas Safety Certificate and 3-year Fixed Electrical Certificates. Out of date certificates may result in your insurance becoming invalid. 8
Autumn Hoburne Life | hoburne.com/ownership
We have lots of owners on park with dogs, and we really love our four-legged friends, so just a polite reminder to always keep your dog on a lead and pick up your dog’s mess.
CHARITY FUNDRAISING Following our two recent fundraising events, we have raised over £300 for our nominated charity, Dorset Mind. Our recent quiz night with Shaun Wallace from The Chase raised £171, and our toy jumble sale raised £145. Thank you to everyone who supported the events.
ABBY’S HEROES GOLF DAY Thank you to those owners and their guests who helped support the recent Abby’s Heroes Golf Day. Together, the charity day raised an impressive £1,100, and the winning team was Gimmie Guys!
YOUR PARK TEAM Know your Hoburne Park team management and important contact information. General Manager NEIL SYKES neil.sykes@hoburne.com
Food & Beverage Manager DEAN COX dean.cox@hoburne.com
Park Manager SHELLEY LINCOLN Shelley.lincoln@hoburne.com
Entertainment Manager DANNI PEARCE danni.pearce@hoburne.com
Customer Experience Manager NATALIE CASTAGNA natalie.castagna@hoburne.com
Housekeeping Manager KIM HAYNES kim.haynes@hoburne.com
Admin Manager CATHY MORGAN cathy.morgan@hoburne.com
Leisure Manager JOHN SCOVELL john.scovell@hoburne.com
Sales Manager KELLY WATTS kelly.watts@hoburne.com
Reception contact: 01425 273379 hpreception@hoburne.com
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Autumn Hoburne Life 9
Please complete the booking form and either hand it to reception or email a scanned copy to park. We require seven days written notice for any changes to dates. 10
Autumn Hoburne Life | hoburne.com/ownership
Drain Down
BOOKING FORM YOUR DETAILS Name: Pitch No: Account No: Email: Mobile: Home phone: I have given park a set of keys to access my holiday home (please tick in the box).
TICK THE DRAIN DOWN YOU REQUIRE Single Holiday Home
£115
Twin Holiday Home
£135
CHOOSE A RECONNECTION WEEK COMMENCING
CHOOSE A DRAIN DOWN WEEK COMMENCING
22nd Jan
29th Jan*
5th Feb*
12th Feb*
19th Feb*
26th Feb
23rd Oct
30th Oct*
6th Nov*
13th Nov
20th Nov
27th Nov
4th Mar
11th Mar
18th Mar
25th Mar
1st Apr
8th Apr
4th Dec
11th Dec
18th Dec
1st Jan
8th Jan
15th Jan
ANY OTHER INFORMATION: Drain down and reconnection will be within seven days of date requested. * Popular dates above – limited drain downs possible during this time. Whilst we endeavour to carry out all drain downs on requested dates, we will schedule in on a first come first served basis. If time slots are fully booked we will move your holiday home to the next available slot. If it arises that the next slot is after the requested date, it will still be the customers responsibility if the holiday home experiences any frost damage. hoburne.com/ownership |
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Cheese & wine event
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Autumn Hoburne Life | hoburne.com/ownership
Preventing damp in your holiday home for static caravans and holiday lodges In this video, our insurance provider, Leisuredays, bring you some top tips for preventing damp and condensation in your holiday home, plus how to treat it.
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Autumn/winter events i
Pumpkin Time, Sunnyfields Farm, Southampton 7th October – 29th October
Be immersed in a Pumpkin experience and embrace the best that Autumn has to offer. The farm will be covered in thousands of pumpkins. Photo opportunities, WOW displays, and pumpkin picking are just the start for this event. 2023 will bring new zones to discover! For more info and tickets, go to: www.sunnyfields.co.uk/Events
Garden Sculpture trail, Furzey Gardens, Near Lyndhurst, Closes 30th October Discover an exhibition of contemporary, handmade sculptures around the gardens. The creations from nine talented artists nestle against the backdrop of our beautiful gardens, for you to enjoy and inspire your own garden spaces.
New Forest Firework Night, Strawberry Fields, Hampshire, 4th November New Forest Fireworks night have once again teamed up with one of the largest fireworks display teams in the country to ensure the best bonfire evening of the year. Attractions start at 5pm with the display scheduled for 7:30pm. You won’t go hungry as there will be a selection of food vendors all serving the best local produce.
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in Hampshire & Dorset
SKATE Bournemouth, Lower Gardens, Bournemouth, 16th November – 3rd January 2024 Whether you’re a Dancing on Ice champion, a total newbie or just about anything in between, you can be sure to find some festive euphoria on the surface of our real, genuine ice. For more info and to book go to www.iceskatebournemouth.co.uk
Bournemouth Christmas Tree Wonderland 17th November – 1st January 2024 Bournemouth’s very own winter wonderland, with over 100 glittering trees, a pop-up ice rink, and an alpine Christmas market.
Watercress line steam illuminations 24th November – 6th January 2024 Steam Illuminations is an incredible light show on and in a steam train, consisting of thousands of coloured LED lights and LED wristbands, creating a kaleidoscope of different colours and flashing patterns. This makes the steam train look magical both inside and out!
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2023 D� tes �or the Diary Hoburne Live Saturday 28th October Soulstar We are a fun bunch of talented, awardwinning musicians. We LOVE a party, we LOVE playing music and we LOVE having fun whilst we do it!
Hoburne Live Saturday 4th November Katie Ward
Saturday 2nd December A Very Pirate Panto Join cheeky Captain Smuggles and his band of hapless pirates in our original family pantomime! Hop onboard for an adventure from Coral Cove to the North Pole in search of mysterious treasure. £10.00 per adult and £5.00 per child under 16. Under 3’s go free. To register you interest, please email events@hoburne.com and you will be notified when tickets are on sale.
Personality vocalist with something for everyone.
Sunday 3rd December Sammy Meets Santa
Hoburne Live Saturday 11th November Jamie McGowan
A very special event where the children can have some festive fun with Sammy Seahorse and Santa. There will be games, a delicious meal, and a disco, all in one fun-packed afternoon. From 1pm – 3pm and includes a festive roast dinner and a gift from Santa, Adults £15.95, Children £11.95 per person. Email events@hoburne.com to register your interest and to be notified when tickets go on sale.
Jamie will be entertaining you with his vocals and guitar skills.
Hoburne Live Friday 1st December Jake Rafferty Jake Rafferty is a vocalist based in Devon who will be performing for you from 9.00pm.
Saturday 2nd December Mr & Mrs Claus Experience This Christmas, you are invited to spend time with Mr & Mrs Claus as you take a journey around their home. An interactive 30 – 45-minute session including a gift per child. Session times: 10.00am / 11.15am / 1.00pm / 2.15pm. £14.95 per child. Recommended age 3-8 years. To register your interest, email: events@hoburne.com.
Sunday 3rd December Mr & Mrs Claus Experience This Christmas, you are invited to spend time with Mr & Mrs Claus as you take a journey around their home. An interactive 30 45-minute session including a gift per child. Session times: 10.00am / 11.15am / 1.00pm / 2.15pm. £14.95 per child. Recommended age 3-8 years. To register your interest, email: events@hoburne.com.
Hoburne Live Friday 8th December Sarah Ivy-Louise Sarah will be performing her vocal set for you from 9.00 pm.
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Hoburne Live Saturday 9th December Acoustic Jukebox
Hoburne Live Friday 15th December Emily Storm
With over 15 years experience in the music industry, Acoustic Jukebox have an extensive repertoire, which includes hits from the 60’s right through to the present day.
Emily is an experienced vocalist and acoustic guitarist and will be performing from 9.00pm.
Saturday 9th December A Very Pirate Panto Join cheeky Captain Smuggles and his band of hapless pirates in our original family pantomime! Hop onboard for an adventure from Coral Cove to the North Pole in search of mysterious treasure. £10.00 per adult and £5.00 per child under 16. Under 3’s go free. To register you interest, please email events@hoburne.com and you will be notified when tickets are on sale.
Sunday 10th December Sammy Meets Santa A very special event where the children can have some festive fun with Sammy Seahorse and Santa. There will be games, a delicious meal, and a disco, all in one fun-packed afternoon. From 1pm – 3pm and includes a festive roast dinner and a gift from Santa, Adults £15.95, Children £11.95 per person. Email events@hoburne.com to register your interest and to be notified when tickets go on sale.
Sunday 10th December Mr & Mrs Claus Experience
Hoburne Live Saturday 16th December Chloe Hawkins Chloe has performed all over the UK and is no stranger to stage. Her personality and strong vocals make her a highly sought after act.
Saturday 16th December A Very Pirate Panto Join cheeky Captain Smuggles and his band of hapless pirates in our original family pantomime! Hop onboard for an adventure from Coral Cove to the North Pole in search of mysterious treasure. £10.00 per adult and £5.00 per child under 16. Under 3’s go free. To register you interest, please email events@hoburne.com and you will be notified when tickets are on sale.
Saturday 16th December Mr & Mrs Claus Experience This Christmas, you are invited to spend time with Mr & Mrs Claus as you take a journey around their home. An interactive 30 45-minute session including a gift per child. Session times: 10.00am / 11.15am / 1.00pm / 2.15pm. £14.95 per child. Recommended age 3-8 years. To register your interest, email: events@hoburne.com.
This Christmas, you are invited to spend time with Mr & Mrs Claus as you take a journey around their home. An interactive 30 45-minute session including a gift per child. Session times: 10.00am / 11.15am / 1.00pm / 2.15pm. £14.95 per child. Recommended age 3-8 years. To register your interest, email: events@hoburne.com.
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Sunday 17th December Sammy Meets Santa A very special event where the children can have some festive fun with Sammy Seahorse and Santa. There will be games, a delicious meal, and a disco, all in one fun-packed afternoon. From 1pm – 3pm and includes a festive roast dinner and a gift from Santa, Adults £15.95, Children £11.95 per person. Email events@hoburne.com to register your interest and to be notified when tickets go on sale.
Sunday 17th December Mr & Mrs Claus Experience This Christmas, you are invited to spend time with Mr & Mrs Claus as you take a journey around their home. An interactive 30 45-minute session including a gift per child. Session times: 10.00am / 11.15am / 1.00pm / 2.15pm. £14.95 per child. Recommended age 3-8 years. To register your interest, email: events@hoburne.com.
Tuesday 19th December Mr & Mrs Claus Experience This Christmas, you are invited to spend time with Mr & Mrs Claus as you take a journey around their home. An interactive 30 45-minute session including a gift per child. Session times: 10.00am / 11.15am / 1.00pm / 2.15pm. £14.95 per child. Recommended age 3-8 years. To register your interest, email: events@hoburne.com.
Wednesday 20th December Sammy Meets Santa A very special event where the children can have some festive fun with Sammy Seahorse and Santa. There will be games, a delicious meal, and a disco, all in one fun-packed afternoon. From 1pm – 3pm and includes a festive roast dinner and a gift from Santa,
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Adults £15.95, Children £11.95 per person. Email events@hoburne.com to register your interest and to be notified when tickets go on sale.
Thursday 21st December A Very Pirate Panto Join cheeky Captain Smuggles and his band of hapless pirates in our original family pantomime! Hop onboard for an adventure from Coral Cove to the North Pole in search of mysterious treasure. £10.00 per adult and £5.00 per child under 16. Under 3’s go free. To register you interest, please email events@hoburne.com and you will be notified when tickets are on sale.
Hoburne Live Friday 22nd December Steve Whale Enjoy a sparkling performance from experienced vocalist, Steve Whale. With many years of experience in the world of entertainment, Steve has several TV credits including ‘Tots TV’ and Nickelodeon.
Hoburne Live Saturday 23rd December Lois Lonsdale Lois is an accomplished vocalist with something for everyone.
Hoburne Live Saturday 23rd December Simon Hawkins Simon is a singer/songwriter from Devon with over 20 years’ experience in the world of entertainment.
Hoburne Live Sunday 24th December Major Magic Major Magic’s family show. With lots of fun and laughter throughout.
Hoburne Live Sunday 24th December Oleg Zaremskyi
Hoburne Live Friday 29th December Colin Shore
A multi-Instrumentalist of Saxophone, Clarinet and Flute, Oleg has spent many months of his career performing professionally on cruise lines but having only been in England for a few years he has already played for the Bournemouth Symphony Orchestra, Thursford Christmas Spectacular, Norfolk, and many professional and amateur productions. Oleg will be performing from 8.00pm.
Colin is an accomplished vocalist and is looking forward to entertaining you this evening with his set. Covering 50s, 60s, 70s, 80s as well as Country, MOR and Rock ‘n’ Roll. The Shadows are a speciality of his.
Hoburne Live Tuesday 26th December Krazy Kev Krazy Kev will be entertaining the whole family with his silly comedy and amazing magic skills! Show starts at 1pm.
Hoburne Live Tuesday 26th December Wendy Sax
Hoburne Live Saturday 30th December Max Hutton Max is a versatile vocalist performing such shows from swing, the 70’s, 80’s and onwards. Max has performed as a singing waiter and singing photographer and has many years of experience as a performing cabaret. Please be aware all dates/acts are subject to change.
Join us for a stylish evening combining the best live music including jazz, blues, swing and soul. Relax and spend time enjoying the smooth sounds of this evening’s talented artiste.
Hoburne Live Wednesday 27th December Ella Faith Ella Faith has a fantastic voice with a huge repertoire of songs to suit all tastes. Performing from 8.30 pm.
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Autumn Hoburne Life 23
Glitter & �ol�
NEW YEARS EVE PARTY Adults £25 (12+), Children £18 (3 – 11 years) Under 3’s go free Doors open 7pm Big Ben Live from London Entertainment from live Band Mischief and The Makers £5 drinks voucher given with every ticket purchased. Early release tickets sales for owners 24th October. Max of 6 tickets per pitch, available on a first come, first serve basis. Contact Reception to book on 01425 273379 hpreception@hoburne.com.
Owners photo
Competit ion Each quarter we ask our owners to share their favourite photos with us. We'll pick our favourites to include in the next issue. Good luck!
Email your photos to natalie.castagna@hoburne.com
1951 Mu�e�or�
sunset Beaut ifu� or� Quay �t Mu�e�
Our �amily We know our four-legged friends
are very popular among our owners and this page is dedicated to them. As a pet-friendly park, we want to see more photos of your pooches. Email us your photos and we will pick the best ones to feature in our next issue.
Photo from N�talie �a Ka���ing a rt � n� padd� �oarding �t Mu�e�or � Quay