Hogeschoolgids RBS Engels by Hogeschool Rotterdam

Rotterdam University Guide

Edition August 2010

Rotterdam Business School

rotterdam university handbook 2010-2011

introduction

page 002

Introduction

LEGEND

The Executive Board wishes all students a great study period at Rotterdam University, University of Applied Sciences (hereafter referred to as Rotterdam University). A successful study contributes to the joy with which the course is followed and vice versa. Knowing what students can expect from the organisation will lead to a successful study climate. This handbook will help to achieve this by throwing some light on these expectations.

:m9

∆ Set by the Executive Board

:m9

∆ Set by the Executive Board upon approval by the Central Representative Board

:DI

:m9

Although we do not expect you to consult this handbook on a daily basis, it is important that you have access to information about your legal position and the formal regulations when questions and problems arise. Your legal position involves complex matters. We have tried to describe them as accurately as possible. Consequently, the use of some legal jargon is inevitable. If you have any questions, please approach your Study Career Coach and/or the Student Counsellor for assistance.

∆ Set by the Executive Board following advice given by the Central Representative Board

:DI

∆ Example text for the Management of the School

∆ Set by or on behalf of the Management of the School

∆ Set by the Management of the School, following advice given by the Study Programme Committee

The Executive Board ∆ Set by the Management of the School following advice given by the Study Programme Committee and upon F: approval by the Representative Board of the School @;

@DI

∆ Example text for the Examination Board

∆ ... upon approval by ... ∆ ... following advice given by ...

rotterdam university handbook 2010-2011

table of contents

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Table of Contents Introduction 1

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General Regulations 5 1.1. Code of Conduct 5 1.2 Glossary 6 1.3 Commencement and Ofﬁcial Title 10 1.4 Content of the Rotterdam University 10 Handbook 1.5 Relation to the Higher Education and Research Act 11 1.6 Adjustments to the Rotterdam University 11 Handbook 1.7 Distribution of the Rotterdam University Handbook 11 1.8 Access to Laws and Regulations 12 1.9 No Information, No Obligation 12 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3.2 Special Circumstances 3.3 Excellent Bachelor Students from Non-EEA Countries

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7.2 Right to Quality and Evaluation

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8 Student Facilities

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2 Registration 13 2.1 General Registration Regulation 13 2.2 Rights and Obligations Ensuing From or Laid Down by Law 13 2.3 Registration Termination 14 2.4 General Conditions Regarding Tuition and Examination Fees 14 2.5 Statutory Tuition Fees 15 2.6 Tuition Fees Determined by the University 15 2.7 Reduction and Exemption of Tuition 16 Fees 2.8 Reimbursement of Tuition Fees 16 2.9 Issuance of Certiﬁcates 16 2.10 Legal Protection 17

4 House Rules and Disciplinary Measures 4.1 General 4.2 Internal Regulations 4.3 Protection of Personal Data (Privacy) 4.4 Regulations Concerning Safety, Health and Well-Being

20 20 20 22

5 Legal Protection Regulations 5.1 Complaint and Appeal Ofﬁce 5.2 Complaints and Appeal Based on or by Law 5.3 Additional Procedures Implemented by University Management

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9 Education and Examination Regulations (university-speciﬁc) 34 9.1 General 34 34 9.2 Education on Offer 9.3 General Provisions Concerning Preliminary Examinations and Final Examinations 36 9.4 Procedures Concerning Preliminary Examinations and Final Examinations 36 9.5 Fraud During Preliminary Examinations and Final Examinations 37 9.6 Preliminary Examination Results and Criteria 38 9.7 Exemptions 39 40 9.8 Proof and Certiﬁcates 9.9 Exceptions 41 ...................................................................................................................................... ....................................................................................

6 Study Structure and Support Facilities 26 6.1 Information on the Design, Organisation and Implementation of Education 26 6.2 Right to an attainable study programme 27 6.3 Right to Study load as Laid Down by Law 28 6.4 Right to Affordable Education 28 6.5 Right to Study Career Coaching 29 29 6.6 Study Progress Evaluation 6.7 Right to Information and Advice 30 6.8 Study Recommendation at the End of the First Academic Year 30 6.9 Legal Protection 30 ........

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10 Education and Examination Regulations (programme-speciﬁc) 10.1 Examination regulations 10.2 Study Progress 10.3 IBMS Programme 2010-2011 10.4 IBMS Exam programme organisation 2010-2011

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11 Examination Regulations 11.1 Registration and Identiﬁcation 11.2 Entering and Leaving the Examination Room 11.3 Fraud 11.4 Studying with a Disability 11.5 Food and Drinks

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3 Financial Support for Students 3.1 Financial Support

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7 Quality Assurance 7.1 Quality Assurance by the University

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rotterdam university handbook 2010-2011

11.6 Silence

table of contents

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12 Study Information 12.1 Schedules 12.2 Participation in Decision-making

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70 71 71 71

Appendices 73 1. Regulation Study Recommendation and Rejection 73 2. Regulation Examination Board and 79 Examiners 3. Protocol Use of Computers of Rotterdam University 83 4. Regulation Complaints Procedure Concerning Discrimination, (Sexual) Intimidation, Bullying, Tormenting, Aggression and Violence 88 94 5. Regulation Board of Appeal 6. Regulation Advisory Arbitration Board 98 7. Complaint Regulations 100 8. Regulation Regarding Complaints and Disputes Concerning Private Law as 102 Stipulated by Rotterdam University 9. Rules and Regulations Examination Board 106 10. Actual Alphanumeric Results with Numeric Equivalent 108 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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01 general gegulations

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01 General Regulations

ARTIKEL 1.1

Code of Conduct 1. General As a staff member/student at Rotterdam University, I can be asked to observe the conventions that are followed within the university and that stem from the foundations of the university as stipulated in the academic statute. 2. Foundation I am fully aware that the university: a. does not distinguish between gender, sexual orientation, religion or life principles, cultural background and skin colour during the recruitment and selection process for employees and the admission of students.; b. encourages mutual respect; c. aims at ideological multiformity and encounters, with students being divided into groups solely based on educational grounds; d. works with focus on emancipation in the broadest sense of the word, taking into account the principles of democracy.

3. Education Rotterdam University further speciﬁes the above by means of several regulations and rules: a. The Rotterdam Education Model (ROM) aims at encouraging students to ﬁnd result driven solutions to problems. This means that, irrespective of one’s social, religious or other beliefs, the students are to work together. b. Rotterdam University aspires to create room for ideological multiformity in the study programmes in order to increase the knowledge of students in the areas of religion, life principles and culture. c. The education units include assessment periods that are related to the professional demeanour of the profession for which the students are being educated. Acting contrary to the expected demeanour can lead to a negative assessment. d. The language spoken at Rotterdam University is to the language of instruction. This is the Dutch language (with the exception of the English programmes and the language programmes belonging to the teaching programmes).

e. The way one acts, dresses and treats people should be respectful and should be considerate of the views of others at the university.

4. Behaviour a. I act in the best interest of the university, also when these are outside of the university (placements, publications etc.). b. I am careful with university property. c. I communicate in an open and honest fashion and refrain from anonymous communication. d. I subscribe to these rules and principles will obey them and will make sure that others do so as well. 5. Advisory Committee Code of Conduct If the application of the above mentioned code of conduct is unclear, you can contact the Advisory Committee Code of Conduct. The secretariat can be found at the Department of General and Operational Affairs, first floor in the lower building at the Museumpark location, tel. 0107944300. This committee can give advice on the specific application of the above-mentioned

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01 general gegulations

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abstract standards and values, thus contributing to the manner in which the code of conduct of Rotterdam University is given shape. Although the committee can give advice if required, it generally lets people take their own responsibility as far as treating people with respect is concerned.

Appeal An appeal is a written complaint and/or the lodging of an appeal by a student/ future student, external or future external student against a decision made by a body of Rotterdam University, not including general decisions or those falling under private law.

are required, what admission requirements are asked etc.

ARTIKEL 1.2

Bachelor programme See study programme.

Glossary Academic Calendar The academic calendar in which the Executive Board has deďŹ ned the educational as well as the holiday periods. Academic Holiday A day of leave indicated as such in the academic calendar. Academic Year The period starting on 1 September and ending on 31 August of the following calendar year. Annual University Calendar A time schedule that displays how the 42 weeks of student activities per year are allocated and spread over the academic year. The calendar consists of four quarters plus several weeks allotted for introduction and conclusion activities. The Executive Board determines the university calendar every year.

Block A period of 10 weeks in the university academic calendar during which the study material for a particular programme is taught, absorbed and tested. Board of Appeal The Board of Appeal for Examinations (article 7.60 of the Higher Education and Research Act) and the Board of Appeal for Special Education (article 7.68 of the Higher Education and Research Act) Central Representative Board The Central Representative Board as referred to in article 10.17 of the Higher Education and Research Act. Central Register of Higher Education Study Programme This government organised register indicates the name of a programme, how many credits

CertiďŹ cate A piece of evidence conforming to article 7.11 of the Higher Education and Research Act which communicates that an examination has been successfully completed. It is issued at the end of the propaedeutic phase and/or the completion of the programme. Compensation Block A coherent unit consisting of two or more education units. Within a compensation block it is possible to compensate failed preliminary examinations . If there are any compensation blocks, these will be mentioned in the Education and Examination Regulations together with the conditions that apply for compensating failed preliminary examination results. Complaint A complaint, as referred to in article 7.59b of the Higher Education and Research Act is an expression by a student/ future student, external/ future external student of his/her dissatisfaction about the behaviour of a person or an body within Rotterdam University which has not been dealt with satisfactorily previously. The complaint is meant to result in a pronouncement by the university.

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01 general gegulations

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Complaints and Appeals Ofﬁce Complaints and appeals as referred to in this section are to be submitted to the Complaints and Appeals Ofﬁce by students/external students or by future students /external students.

jects or profile according to the diploma, someone is not admissible to the study programme; see article 7.25 of the Higher Education and Research Act. Many deficiencies must be remedied before the beginning of the academic year. Other deficiencies – as defined in a government regulation at study programme level – are to be remedied before the student takes the propaedeutic examination. Both types of deficiencies are called formal deficiencies.

ning the shape and contents of the education per study programme or cluster of study programmes as well as the manner in which the study performance is judged. As mentioned in article 7.13 of the Education and Examination Regulations.

Core Modules Educational unit of which the examination must always be passed in order to obtain the credit(s) attached to the module. Compensation of insufﬁcient examination results is not possible for core modules. Core modules are characteristic of the proﬁle of the study programme concerned, which means that they involve knowledge, skills and attitudes that are essential to the professional practice for which the study programme provides education. Course The smallest part of the education programme, formerly referred to as ‘module’ and conveyed in credits and is always linked to an examination.

Deficiency Module Educational unit to be completed by a student who has one or more deficiencies, before the propaedeutic examination, in order to remedy a formal deficiency. A deficiency module may be part of the propaedeutic programme. It is not possible to compensate an insufficient result of a deficiency module with other preliminary examination results.

Curriculum The education programme that applies to the student.

ECTS ‘European Credit Transfer System’ The credit registration system, with one ECTS credit counting for 28 hours of study. This registration method took effect as from 1 September 2003. In the ECTS a Bachelor programme has a study load of 240 ECTS credits, which equals four times 1,680 study load hours per academic year.

Deﬁciency A situation in which, due to the chosen sub-

Education and Examination Regulations The total of regulations and decisions determi-

Credit A unit of measure indicating the study load. One credit equals a study load of 28 study hours.

Education Unit This is similar to a course in that it is the smallest part of a programme, consisting of one or more credits, and that it is concluded by an preliminary examination. An education unit can deal with the practical preparation for the practice of one’s profession also for dual-track study programmes, insofar as these activities are guided by the management of the department. Elective module at the level of the study programme or the School In addition to the electives available within the entire university, elective modules may be provided at the level of the study programme or the cluster; these will be elective modules intended only for students from the study programme or the cluster. The connected credits do not apply to Free Study Space for the entire university. Elective module within the context of the free study space to be used within the entire university A module approved of by the Electives Committee, to be followed and passed by the student within the framework of the free study space

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within all study programmes of the university. The student makes his/her own choice from the course provided by the university, within the limitations set by the Executive Board. Insufﬁcient results for the elective module cannot be compensated by other examination results.

Examination Assignment An assignment completed by the student, made within the context of a test, preliminary examination of examination.

Free Study Space A number of credits that speciﬁed in the Education and Examination Regulations, allocated in the curriculum of each programme for education units that are offered by the university for elective modules. Together these credits are referred to as the university-wide free study space.

Examination The collection of preliminary examinations that are part of a study programme or the propaedeutic phase of a programme (also see ﬁnal exam). Examination Board The Board, as mentioned in article 7.12 part 2 of the Higher Education and Research Act, objectively and professionally determines whether a student meets the requirements stipulated in the Education and Examination Regulations concerning the knowledge, understanding and skills required for obtaining a degree. Examination Fee The fee that is to be paid by an external student in order for him/her to partake in examinations for the study programme or part thereof. Examiner The ofﬁcial as mentioned in article 7.12c part 1 of the Higher Education and Research Act, responsible for holding examinations and determining the results.

Examination Programme An educational programme to be completed by the student on the basis of the curriculum of the study programme. This used to be referred to as ‘syllabus’. Executive Board The Executive Board of Rotterdam University is responsible for governing the university based on the academic statutes. External student A person who is registered to the university for the sole purpose of partaking in the propaedeutic and/or ﬁnal examination or part of an examination. Examination Part A part of the examination programme in which one or more courses can be placed or in which a unit of study can be redeﬁned. This used to be called a ‘norm block’. Final Exam Examination that concludes the study programme and/or the post-propaedeutic phase of a Bachelor degree.

Higher Education and Research Act The “Wet op het Hoger Onderwijs en Wetenschappelijk Onderzoek” (WHW). Main Phase The second part of the Bachelor degree, consisting of 180 credits, that is offered three consecutiveyears for a full-time study. For a fast-track programme, this time period may be shorter. Management of the School The staff members that have been appointed by the Executive Board to run the department on a daily basis and to determine and carry out the policy of the School. Master Degree See Study Programme. Minor A collection of modules which together broaden and/or deepen the knowledge acquired in the study programme. Minors are offered by all study programmes.

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Nth year of The academic year corresponding with the Nth year that a student is registered at a programme of the university.

Rejection An ofﬁcial advice in writing to a full-time, parttime or “dual-track” student, informing the student that he cannot continue the study in the study programme. The student then has no further right to enrolment for the study programme at Rotterdam University (see article 7.8b of the Higher Education and Research Act, often called a “negative binding study recommendation). See Appendix 1

See the deﬁnition of non-working day in the Central Labour Agreement for Higher Professional Education.

Post-Propaedeutic Phase The second part of the Bachelor programme, comprising 180 ECTS credits, provided as a fulltime programme in three consecutive academic years. In a fast-track study programme this period may be shorter. Preliminary Examination An investigation into the knowledge, understanding and skills of the examination candidates as well as the evaluation of the outcome of the research. If the preliminary examination consists of multiple and separately evaluated parts, the manner in which the ﬁnal results are calculated must be included in the Education and Examination Regulations or in other regulations that are announced in the Education and Examination Regulations and that are to be communicated to the students in time. Propaedeutic Year The ﬁrst part of the Bachelor programme, comprising 60 credits, provided as a full-time programme in one academic year. In a fast-track programme this period may be shorter.

Remedial Module Unit of education which is to be completed by an individual student in order to remedy the deﬁciencies detected by the Examination Board in knowledge, understanding or skills. It is not possible to compensate an insufﬁcient result for the remedial module with other examination results. The credits scored for a compulsory always replace the compulsory credits that must be scored for free-choice modules.

Study Programme A Study Programme is a coherent set of educational units, aimed at the realisation of welldeﬁned objectives pertaining to the knowledge, understanding and skills that those who complete the study programme must have gained. See article 7.3 of the Higher Education and Research Act. Study Programme Committee An advisory committee as deﬁned in the Higher Education and Research Act, article 10.3c, that is put together for each study programme. One half of the committee consists of students and the other half consists of lecturers and people from the professional arena or from the business world.

Rotterdam University Rotterdam University, University of Applied Sciences.

Study Programme Type The format in which the education is offered: full-time, part-time or dual track.

School An organisational part of the university that offers one or more related programmes.

Statutory Fee The tuition fee that is to be paid by full-time students falling under article 7.45 part 1 of the Higher Education and Research Act. The amount for all other tuition and examination fees are determined by the Executive Board within the limitations of the law.

School Day A day, not being a Sunday or an ofﬁcial Christian or Public Holiday and not being a school holiday.

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01 general gegulations

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Student A person registered at the university who can follow classes and take examinations as well as preliminary examinations for a particular programme. In practice, the study programme type is also indicated at the time of registration: full-time, part-time or dual track.

continuation, given at the end of the ﬁrst or second year of registration for the propaedeutic phase of each Bachelor degree. This advice can lead to a rejection as referred to in article 7.8b of the Higher Education and Research Act.

For special groups the Saturday can be considered a school day after consultation of all parties involved.

Specialisation Certain study programmes are organised in such a way that specialisations can be chosen. The Executive Board decides which specialisations are available those programmes. Study Progress Report An overview of the study results in relation to the curriculum. It displays the completed courses as well as the courses that still are to be taken. Subject matter A particular amount of education content. Study load Number of hours that a student is expected to spend on the study, in normal circumstances, in order to obtain an education unit or a certiﬁcate. The study load is expressed in credits. One credit represents 28 study hours. Only full credits are used. Study Recommendation A written recommendation concerning the study

Study Year Part of the curriculum of a programme that is offered in one academic year and that consists of 60 credits towards a Bachelor degree. Test Assessment of the knowledge, understanding and skills required for the course taken by the candidates. Tuition Fee The fee to be paid by students annually in order register for a programme at the university. Tuition Fee determined by the Executive Board The tuition fee to be paid by a student who does not pay the statutory fee. University Handbook The institution-specific and programme-specific part of the Student Statute as meant in article 7.59 of the Higher Education Act, including the Education and Examination Regulations Week A week fundamentally consists of five school days from Monday up to and including Friday.

ARTIKEL 1.3

Commencement and Ofﬁcial Title The Rotterdam University Handbook is effective from 1 September 2008 and is last amended in September 2010. The rules stipulated in this handbook apply to students registered from that date onwards. Programme-speciﬁc regulations only apply to students registered for that particular programme. Changes in regulations cannot disadvantage students that were registered prior to the commencement of this handbook. The Rotterdam University Handbook may be referred to as the ‘Rotterdam University Handbook’.

ARTIKEL 1.4

Contents of the Rotterdam University Handbook 1. The institutional part of the Rotterdam University Handbook describes the rights and obligations of the students registered in Rotterdam University and also contains, in as far relevant within this context, the ensuing obligations of the organisational bodies of Rotterdam University.

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01 general gegulations

2. The rights and obligations of the students follow from: a. the legislation applicable to the students, in particular the Higher Education Act; b. the decisions made by the Executive Board, including this Rotterdam University Handbook; c. the education and examination regulations of the study programme; d. the decisions made by the Management of the School; e. the decisions made by the Examination Board and the examiners of the study programme.

2. The stipulations of the Rotterdam University Handbook only have legal validity if and insofar as they do not contradict higher legislation or funding conditions. Only then rights may be derived from the stipulations contained in the Handbook.

3. This Rotterdam University Handbook also describes the rights and obligations of external students, in as far the parts of the Handbook apply. 4. In those cases in which this Handbook does not provide, the decision lies with the Executive Board.

ARTIKEL 1.5

Relation with the Higher Education and Research Act 1. This Handbook is the student statute as meant in article 7.59 of the Higher Education Act.

ARTIKEL 1.6

Amendment of the Rotterdam University Handbook 1. This statute is amended if: a. the Rotterdam University Handbook does no longer comply with the regulations involved, due to changes in higher legislation or funding conditions; b. the Executive Board is of the opinion that the Rotterdam University Handbook is in need of amendment 2. The Executive Board is to obtain previous consent from the Central Representative Board for any intended decisions with regard to the Rotterdam University Handbook. (See title 4, article 13 of the Regulations of the Central Representative Board). 3. The students are to be informed of the changes in the Rotterdam University Handbook. The Executive Board arranges the method of publication. The method of publication must always include publication in the university magazine and publication on the Internet site

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of Rotterdam University: www.hogeschoolrotterdam.nl .

ARTIKEL 1.7

Distribution of the Rotterdam University Handbook 1. At the beginning of each school year, the Department informs all ďŹ rst year students of the existence of the Rotterdam University Handbook and the manner in which it can be consulted. The Rotterdam University Handbook can be found on the website of Rotterdam University, whether or not via a log-on procedure. 2. In exceptional circumstances, the Handbook could be altered during the course of the academic year. If that is the case, the alterations will be announced on the university website. 3. The School will make sure that the altered version of the Rotterdam University Handbook is available for inspection at every multi-media library and/or other libraries at the university. Additionally, the Department makes sure that each administration ofďŹ ce, student counsellor, and Head of Student Services, if applicable, receives an altered version of the handbook. 4. If a student changes study programmes

rotterdam university handbook 2010-2011

within Rotterdam University, the student will be informed about the new study programme in at least the same manner as other new students of this study programme.

ARTIKEL 1.8

Access to Laws and Regulations 1. The student has access to the laws and regulations as issued by the Minister, to the educational policy plans of the university and to the regulations of the university to which he/she is held. 2. A collection of these documents can be found in the (multi-media) libraries, at the Student Counsellor’s office, the administration office and the student services office, should such a service be offered within a department. 3. If a student wishes to receive a copy of either or all of these documents, this can be done at cost price. 4. The Executive Board is responsible for communicating announcements relevant to the students through the magazine of Rotterdam University. 5. The website is arranged in such a manner that it is clear to the students from which information rights can be derived.

01 general gegulations

ARTIKEL 1.9

No Information, No Obligation The student can only be held to obey to regulations that he is familiar with or can be expected to be familiar with and that are available to him.

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02 Registration

ARTIKEL 2.1

General Registration Regulations

Registration for a programme is done for an unspeciﬁed period of time and ends in cases such as those described in article 2.3. d. ARTIKEL 2.2

Rights and Obligations Ensuing from or Laid Down by Law

1. Registration as a student in a given study programme offers at least the following rights: a. Participation in the education provided by Rotterdam University which the registration gives access to, with the exception of those study programmes for which additional requirements apply or for which a limitation of capacity applies (see Registration regulations). b. Access to (preliminary) examinations within the study programme. The way in which this takes place is laid down in the Education and

f. g.

Examination Regulations of the particular study programme. Access to the buildings of Rotterdam University, unless, in the perception of the Executive Board, the nature or the interests of the education are in conﬂict with such access. Use of educational facilities, such as multimedia libraries, laboratories, etc. Use of facilities for students, such as student information, student counselling, international ofﬁce, etc. Supervision of the study as described in the Education and Examination Regulations. The possibility to conclude the study programme within a reasonable period of time at Rotterdam University or another educational institution, should the Minister of Education or Rotterdam University decide to discontinue the study programme. Active and passive rights to vote in the ballots for the representative councils of Rotterdam University.

2. Registration as a student in a given study programme imposes at least the following obligations: a. Participation in practical exercises insofar as they have been made compulsory in the Education and Examination Regulations. b. Proper behaviour in accordance with the regulations set by Rotterdam University. c. Behaviour in accordance with safety regulations in spaces in which this is necessary. 3. Registration as an external student gives the following rights and obligations: a. Participation in the (preliminary) examinations of the study programme. The way in which this takes place is laid down in the Education and Examination Regulations. b. Access to the buildings of Rotterdam University, unless in the perception of the Executive Board, the nature or the interests of the education are in conﬂict with such access. c. Use of educational facilities, such as multi-media libraries, laboratories, etc. d. Proper behaviour in accordance with the regulations set by Rotterdam University.

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e. Behaviour in accordance with safety requirements in spaces in which this is necessary. The Head of the study programme or the management of the Facilities Department clearly indicate in which spaces speciďŹ c regulations apply.

B. Initiated by and through the Executive Board

11. In the case of termination of registration during the academic year as described above, part of the tuition fees paid will be reimbursed to the student (see article 2.8).

ARTIKEL 2.3

Termination of Registration A. Requested by the student 1. Registration for the relevant academic year is terminated by the Executive Board starting from the month following the month in which the request was made by the student. 2. A student who wishes to terminate his/her registration is to submit a written request to the Executive Board. 3. With regard to the procedural rules concerning the termination of registration, the Executive Board refers to the digital registration system of the university. 4. The Executive Board informs the student concerned and the DUO (Dienst Uitvoering Onderwijs) of termination of the registration. 5. In the case of termination of registration during the academic year as described above, a part of the tuition fee paid will be reimbursed to the student (see article 2.8).

6. If a registered student has not paid his/her tuition or examination fees after being reminded to do so, the Executive Board has the right to terminate the registration starting from the month following the reminder. 7. In exceptional circumstances, the registration of a student behaving or making statements in an fashion inappropriate for the profession for which they are being educated, may be terminated by the Executive Board after consultation with the Examination Board and/or the management of the programme. The student may also denied re-registration (article 7.24a Higher Education and Research Act). 8. If a student or external student is found guilty of committing serious fraud, the Executive Board, as advised by the Examination Board, may permanently terminate the registration of that person (article 7.12b part 2 Higher Education and Research Act) after he/she has had the opportunity to be heard by the Examination Board. 9. If a registration is terminated based on the grounds discussed in parts 8 and 9 of this article, article 4.1 parts 1 and 2 or article 6.8, part 4, the Executive Board will terminate the registration starting from the beginning of the following month. 10. The Executive Board informs the student concerned as well as the DUO of the termination of the registration.

ARTIKEL 2.4

General Conditions Regarding Tuition and Examination Fees 1. A student who has been registered for a study programme by the Executive Board, is obliged to pay a statutory tuition fee or tuition fee determined by the Executive Board for the entire duration of their course. The student may pay the tuition fee in instalments in accordance with a payment schedule to be made by Rotterdam University. The maximum amount of the administration costs that can be charged is laid down by law. 2. For registration as an external student the examination fee, to be determined by Rotterdam University, is to be paid for each year that he/she has been registered by the Executive Board. This examination fee cannot be paid in instalments. 3. The amounts of the statutory tuition and examination fees and of the tuition and examination fees as determined by the Executive Board are communicated to the (prospective) students each year before 1 April via the website and the magazine of Rotterdam University.

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4. The Executive Board sets procedural rules in order to decide which students are to pay the statutory tuition fees and which students are to pay the tuition fees determined by the Executive Board. The Executive Board also sets procedural rules in order to decide which examination fees are to be paid by external students. Speciﬁc stipulations may apply for certain categories of foreign students regarding the tuition fees, which are determined by the Executive Board.

c. the student belongs to one of the groups of people as mentioned in article 2.2 of the Study Financing Law 2000, or holds the Suriname nationality.

has been completed. 4. Bachelor degrees and Master degrees as mentioned in the ﬁrst part are considered the same as the titles mentioned in article 7.20 of the Higher Education and Research Act.

ARTIKEL 2.5

Statutory Tuition Fees 1. A student who registers for a full-time study programme is to pay the statutory tuition fee in accordance with section 7.43, part 1 and 3 of the Higher Education and Research Act, on the condition that: a. according to the Central Register of Higher Education Study Programmes, the student has not previously obtained a Bachelor degree when applying for a Bachelor course or a Master degree when applying for a Master programme (as stipulated in article 7.52 of the Higher Education and Research Act). b. the student lives in the Netherlands, Belgium, Luxemburg or one of the German federal states North Rhine-Westphalia, Lower Saxony and Bremen.

The condition as described in part a, does not apply to those students applying for the first time to education or health care programmes. 2. A student who satisfies the above mentioned conditions and who is registered for a parttime or dual-track study programme is to pay part of the tuition fee as determined by the Executive Board, which lies in between an amount to be determined by order in council and the statutory fee. 3. If a student complying with the conditions as mentioned in part 1 enrols in more than one programme, he/she is required to pay the statutory fee for the remaining part of the academic year after completion of the first programme. The outstanding fee will be calculated in proportion with the months remaining in the academic year. Rotterdam University will refrain from charging a fee higher than the statutory fee during the coming three academic years (20102011, 2011-2012 and 2012-2013) for students registered for programmes starting at the same time, also after the first programme

ARTIKEL 2.6

Tuition Fees Determined by the University 1. Students registering for a Bachelor study programme are to pay the tuition fee as determined by the university, which is at least equal to the statutory tuition fee, as long as this student does not meet the conditions as mentioned in article 2.5. 2. The Executive Board can charge varying university tuition fees for different courses, groups of courses, group or groups of students. 3. The Executive Board sets rules with regard to the enforcement of this article. If the student, as referred to in part 1, meets the conditions as mentioned in article 2.5 part 1,: a. he/she is required to pay the tuition fee for the remaining part of the academic year, and b. the Executive Board will reimburse the university tuition fee for the already paid remainder of the year.

rotterdam university handbook 2010-2011

ARTIKEL 2.7

Reduction of and Exemption from Tuition Fees 1. A student who is registered for a programme at one university (as mentioned in 2.5) and who registers for a second study programme at another university, with the exception of the Open University, is exempted from paying the tuition fees for the second registered programme unless the fee for the ﬁrst programme is lower than the statutory fee. In that case only the difference between the tuition fee already paid and the second tuition fee is to be paid. 2. A student who is registered for a study programme for which tuition and course fees are paid through public funds (in accordance with the Tuition Fee Act) and who registers for a second study programme at another university, with the exception of the Open University, only pays the difference between the tuition fee already paid and the second tuition fee. If the tuition fee of the second study programme is equal to or lower than that of the ﬁrst study programme, the student is exempted from paying tuition fee.

02 registration

3. Students registering during the academic year is only required to pay of the statutory tuition fee. For these students the statutory tuition fee is reduced based on the remaining number of months of the academic year concerned.

ARTIKEL 2.8

Reimbursement of Tuition Fees 1. A student is entitled to reimbursement of one twelfth for each month remaining of the academic following the termination of registration, unless a payment scheme was effected as meant in article 2.4 part 1. 2. In the case of the student’s decease one twelfth of the statutory tuition fee will be refunded for each month following the student’s decease. 3. If registration is terminated in the months of July and August, the student is neither entitled to discontinue the instalments as meant in article 2.4 part 1 nor to reimbursement of the tuition fees paid for these months, unless the Executive Board has made different arrangements. 4. If registration is terminated after graduation, reimbursement of the tuition fee will be proces-

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sed automatically by Rotterdam University. For each month following the termination of the registration one tenth of the tuition fee will be refunded. If so desired, the student may have de-registration take effect as of a later month (so not necessarily immediately after graduation). The student must send a request to this effect to the Finance/Student Registration Ofﬁce prior to graduation. The amount of the tuition fee to be refunded will consequently be less. 5. In other instances than those discussed in part 4, refunds are made at the written request of the student involved. 6. Reduction of or exemption from or reimbursement of examination fees paid by an external student are only possible in the case of that student’s decease.

ARTIKEL 2.9

Issuance of Certificates 1. The Examination Board may issue a certificate as proof of the successful completion of an examination after the Executive Board has acknowledged that the procedural rules for the issuance of certificates have been adhered to.

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2. The student who wishes to receive a certiﬁcate as proof of taking an examination must submit a request to this effect to the Examination Board. If the student is found to not to have been registered (correctly) in any year of study and, notwithstanding this, to have participated in the education and/or examinations at Rotterdam University, the Executive Board may decide that the certiﬁcate may only be awarded after the tuition or examination fees concerned have been paid.

ARTIKEL 2.10

3. Those who are not registered and make use of the education or examination facilities are to pay compensation. This compensation equals the tuition fees to be determined by the Executive Board. In addition tuition or examination fees must be paid for the period during which unlawful use was made of the education or examination facilities. Consequently, it is possible that, in order to receive the certiﬁcate, the student must pay the compensation and the unpaid tuition or examination fees. 4. If a student makes unauthorised use of educational facilities, Rotterdam University may report this to the Public Prosecutor.

Legal Protection Students may appeal against decisions made in individual cases concerning subjects mentioned in this chapter to the Board of Appeal of Rotterdam University (see appendix, Regulations Advisory Arbitration Board)

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03 ﬁnancial support for students

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03 Financial Support for Students

1. Financial support is available to those students who owe the university a tuition fee and have not graduated within the time span of the mixed study ﬁnancing because of special circumstances. To this effect Rotterdam University has drawn up the Financial Support for Students scheme. In this section the overall regulations of this scheme are given. The complete regulations are available from the student counsellors. Any application for ﬁnancial support must be submitted through the student counsellor. The scheme is administered by a committee in charge of the administration of the fund. 2. The Financial Support for Students scheme also provides scholarships for excellent students from non-EEA countries.

ARTIKEL 3.1

ARTIKEL 3.2

Financial Support

Special Circumstances

1. Support A student taking part in a Bachelor degree programme who owes the university a tuition fee and who has not graduated within the time span of the mixed study financing as a result of special circumstances, may appeal to the Financial Support for Students scheme. In order to receive any financial support this student must submit a request in order to have the duration of the study delay defined. The request is to be submitted through the student counsellor to the administering committee.

Special circumstances as stipulated in the Higher Education and Research Act include the following:

2. Reporting Special Circumstances The student is obliged to report the special circumstances leading (possibly in future) to study delay to the student counsellor at the time when these circumstances apply or can be expected to apply.

1. Special Personal Circumstances a. Illness or pregnancy and delivery of the student concerned b. Special family circumstances c. Physical, sensory or other functional disorders of the student involved d. Administrative activities (see below) e. Non-feasible study programme (see below) f. Top sports (see below) g. Other circumstances (see below). 2. Administrative Activities a. Membership of the Central Representative Board, Institute Representative Board, a student committee or study programme committee;

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03 ﬁnancial support for students

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b. other circumstances to be deﬁned by the Executive Board, in which the student is active in the context of the organisation and administration of the institution (e.g. student consultation of Rotterdam University); c. membership of the committee of a student organisation of some size with full legal capacity (e.g. student union, social club) or of the foundation committee for student facilities. In this case a substantial amount of time must be spent on these activities. The said student union should be open to students of Rotterdam University and must reside in a municipality in which (a part of) Rotterdam University is located.

amounts of time. The student involved should be part of the national selection of a sports union afﬁliated with NOC/NSF. It is not possible to appeal to this article in combination with other facilities created by Rotterdam University for similar groups of students.

mic results of the previous academic year. A scholarship can be granted to students who have obtained 60 credits in a year and (another) scholarship can be granted to students that have obtained between 50 and 60 credits in a year. Analogously adapted criteria apply for students belonging to the regular February intake or those partaking in an accelerated programme.

3. Non-feasible Study Programme A programme is not feasible if a study programme is organised in such a way that the student is not able, within reason, to pass the final examination within the period in which he is entitled to mixed study financing. In this case the student may request a written recognition of the nonfeasibility from the Management of the School, in support of his request for financial support. 4. Top sports In exceptional cases top sports activities may consume such an amount of time that this results in study delay. In these cases the student may apply for financial support for full-time students. In these cases the sports activities should be at (inter)national level, involving considerable

5. Other circumstances In the case of unfair circumstances of a dominant nature the Executive Board may grant ﬁnancial support to students also in other situations than those described above (hardship clause). The Financial Support for Students scheme of Rotterdam University, summarised here in articles 3.1 and 3.2 of this handbook, contains the full text of the regulations governing ﬁnancial support. A special brochure about this subject provides practical explanation and information. Both publications are available from the student counsellors, who are also able to provide further information.

ARTIKEL 3.3

Excellent Bachelor students from non-EEA countries The Financial Support for Students scheme also offers scholarships for excellent students from non-EEA countries. The amount of the scholarship is determined annually, based on the available budget and the number of eligible students. Excellence is determined based on the acade-

Conditions for granting scholarships are: • The student should originate from a non-EEA country; • The student was registered for a programme at Rotterdam University for the year in which the student has been evaluated and they have not received a degree for this programme; • The student has been registered for the same programme or an ensuing Master degree programme at Rotterdam University for the whole of the next academic year; • The students lives in the Netherlands, Belgium, Luxemburg or one of the federal states of Germany, including North Rhine-Westphalia, Lower Saxony and Bremen. The Management of the School decides each year which students will be awarded scholarships and will inform them accordingly. These students will then send a written response indicating that they would like to make use of this scholarship and that they plan to meet the outlined requirements. The Board of Management has the ﬁnal say in who receives the scholarships. Payments are made in monthly instalments.

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04 house rules and disciplinary measures

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04 House Rules and Disciplinary Measures

ARTIKEL 4.1

General 1. The Executive Board can set regulations and take measures concerning the proper course of events in buildings and on the premises of Rotterdam University. If the regulations are violated, the student can be refused (partial) entry to the buildings and premises for the duration of not more than one year or after de-registration during that same period. 2. If the person referred to in part 1 causes severe problems in the buildings and premises of Rotterdam University, even after he/she has been ordered by the Executive Board to refrain from doing so, the Executive Board has the right to permanently refuse entry to that individual or to de-register them from his/her programme. 3. The Executive Board will consult the management of the Institute involved for advice about the intended decision described above.

4. The (permanent) de-registration or refusal to re-register as described above will not be imposed until the student has been given the opportunity to be heard. At this hearing the student may invoke the assistance of an advisor or counsel and may have himself represented by an authorised representative. 5. A decision as meant in this article must be a motivated decision. The decision is conveyed to the student as soon as possible, but in any case in writing within two weeks after the decision has been made. 6. The student may appeal against the decision as mentioned in this article to the Board of Appeal in Studielink.

ARTIKEL 4.2

Internal Regulations 1. These regulations always include:

a. Change of Address The student is responsible for supplying Rotterdam University with the correct personal data. Any changes in the postal address should be reported as soon as possible to the central administrative department of Rotterdam University. b. Working Conditions and Safety Regulations The student must obey to the prevailing regulations and stipulations concerning working conditions and safety regulations in the buildings and on the premises of Rotterdam University. c. Environmental Regulations The student must behave in accordance with the instructions from the personnel concerning a clean environment in the buildings and on the premises of Rotterdam University. d. The Use of Mobile Communication and Information Equipment or Devices/Computer Facilities The student must obey to the instructions from the personnel concerning the use of sound play-

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ers and mobile communication and information equipment, including mobile telephones. When using equipment, devices and computer facilities owned by Rotterdam University or third parties, the student must exercise due care. In the case of loss, destruction or damage of this equipment or these materials caused by the student, the ensuing costs will be recovered from the person responsible for the damage, destruction or loss.

sity must be able to identify themselves by means of their student card or proof of registration as an external student at the request of management or authorised personnel.

a. a warning; b. denial of access to the building and premises of Rotterdam University for the duration of not more than one year or after de-registration during that same period. c. If the student violating the regulations causes severe problems in the buildings and premises of Rotterdam University, even after he/she has been ordered by the Executive Board to refrain from doing so, the Executive Board has the right to permanently refuse entry to that individual or to de-register him/her from the programme.

e. Copyright • The student is obliged to obey to the instructions concerning the copying of copyrighted materials, including software. • Any claims lodged with Rotterdam University as a result of an infringement on copyright will be charged to the student concerned. • The copyright of reports, papers, theses, etc, produced by the student lies with the student, unless agreed differently. • The work produced by students may be checked by means of fraud detection programmes and will become part of the databases used by such programmes. f. Use of Buildings The student is to use the buildings of Rotterdam University and the equipment present therein in accordance with the purpose of these buildings. g. Identiﬁcation All students or external students present on the premises or in the buildings of Rotterdam Univer-

2. The Management of the School, the director of the facilities department or a director of another department may issue additional instructions, either orally or in writing, or take measures applying to those who are registered with Rotterdam University in any way. This can be done with regard to: • the proper course of events within the institute; • facilities provided by Rotterdam University; • reporting of illness; • other house rules considered necessary. These instructions or measures cannot be in contradiction with the regulations issued by the Executive Board. 3. Everyone who is present on the premises or in the buildings of Rotterdam University and who is registered with Rotterdam University as a student or external student must obey to the regulations given in paragraphs 1 and 2 of this section. 4. In the case of violation of the regulations given in paragraphs 1 and 2 of this section, the Executive Board or the Management of the School may take the necessary measures towards the perpetrator. These measures are:

5. A measure as meant in paragraph 4 of this section is not imposed by the Executive Board or the Management of the School until the perpetrator has been given the opportunity to be heard. At this hearing the student may invoke the assistance of an advisor or counsel and may have him or herself represented by an authorised representative. 6. A decision to impose measures as meant in paragraph 4 of this section must be a motivated decision. The decision is conveyed by the Executive Board or the Management of the School to the student in writing within two weeks after the day on which the decision has been made. 7. The student may appeal against the decision as meant in this section with the Board of Appeal (see appendix Regulations Board of Appeal).

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ARTIKEL 4.3

these reports, which can be done e.g. at the libraries of Rotterdam University, at the administration ofﬁces and at the student counsellors’ ofﬁces. The reports are also published on the web site of Rotterdam University (“privacy legislation”).

tion there is also the importance of responsible and correct use these facilities and necessity for Rotterdam University to monitor and stimulate this correct use. For the sake of clarity a protocol has been drawn up in addition to the reports for the Protection of Privacy Act, which indicates what is and is not acceptable to Rotterdam University and which are the rights and obligations of the student and personnel.

Protection of Personal Data (Privacy) 1. Access to Examination Products Without prior consent of the student examination products – including answers to examination questions – cannot be accessed by other persons than the personnel of the institution who must have access on the basis of their position. An exception to this regulation is made for theses and other public work. 2. Reports to the Privacy Protection Ofﬁcer Rotterdam University indicates in which situations personal data are processed: which data, for which purposes and who is authorised to access the data. These reports are made to the Privacy Protection Ofﬁcer of Rotterdam University and are laid down in writing. This applies to at least the following processes: • Personnel administration; • Salary administration; • Student administration; • Safety, health and welfare department (‘Arbo’ department); • Education and Support; • Video surveillance; • Communication files (such as distribution lists, etc, e.g. for the magazine of Rotterdam University). Students and personnel have a right to access

3. Rights of the Students Regarding Privacy Legislation The Protection of Privacy Act (sections 35 through 42) assigns a number of rights to “those involved” and also provides the possibility to exercise these rights. These rights are: a. The right of inspection: one may ask if the organisation processes the data of the person involved. b. The right to request correction of the data, include additional data, remove data or to make them unavailable to others if they are incorrect, incomplete or irrelevant. c. (In certain cases) The right to objection because of special personal circumstances. Requests as described above can be directed at the Executive Board. Of course information can also be obtained from the Privacy Protection Ofﬁcer. 4. Protocol Computer Use / Use of E-mail and Internet Reports in the context of the Protection of Privacy Act are also made for the use of computers, e-mail and internet. In addition to the importance of privacy protec-

The protocol can be found as an appendix at the end of this handbook and can be found on the Rotterdam University website. Finally, the protocol is available for everyone from the Privacy Protection Ofﬁcer, the Institutes’ administration ofﬁces and the libraries.

ARTIKEL 4.4

Regulations concerning safety, health and well-being 1. Rotterdam University conducts a policy for the protection of the safety, health and well-being of the students, external students, staff members and other persons present at the university. This policy is conducted pursuant to the regulations of the Working Conditions Act and the Working Conditions Guideline for Education. 2. Students have at least the following rights:

rotterdam university handbook 2010-2011

a. the right to information and education concerning the risks connected to the study or professional practice b. the right to information about safety precautions and means of protection; c. the right to discuss safety and health risks with lecturers or members of management; d. the right to refuse a study assignment if continuation of the assignment would entail imminent danger; e. the right to report problem areas to lecturers, members of management or the safety, health and welfare department (â&#x20AC;&#x2DC;Arboâ&#x20AC;&#x2122; department); f. the right to a smoke-free study environment.

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05 legal protection regulations

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05 Legal Protection Regulations

This chapter deals with the complaint and appeal possibilities that are available to students, external students and participants in courses.

ARTIKEL 5.2

Complaints and appeals based on the Higher Education and Research Act

ARTIKEL 5.1

Complaints and Appeals Office Within Rotterdam University there is a Complaints and Appeals Office. All complaints and appeals are submitted to this office digitally in the form of a letter or a complaint form. The office also gives advice, should a student be interested in knowing the procedure for filing complaints. The office sends a confirmation of receipt to the student who has filed the complaint or appeal and lets him/her know where the complaint or appeal has been forwarded to for further consideration. All complaints and appeals are filed by the Complaints and Appeal Office after they have been processed so that a report of all these cases can be made at the end of the year. The Annual Complaint Report becomes part of the Rotterdam University Annual Report.

The university recognizes the following complaint and appeal regulations. The word ‘complaint’ is understood to refer to a complaint as mentioned in article 7.59b of the Higher Education and Research Act, which expresses the dissatisfaction of students/future students or external/ future external students regarding the conduct of an individual or body connected to Rotterdam University and whose complaint has not been sufﬁciently settled during prior attempts. The complaint is ﬁled with the aim of receiving a verdict or decision from Rotterdam University. The word ‘appeal’ is understood to refer to the lodging of an appeal by a student/future student or external/ future external student against a decision made by a body of Rotterdam Univer-

sity, not including general decisions or those concerning private law. 1. Complaint Regulations All students have the right to ﬁle a complaint. The complaint is initially be handled by the management of the School. If the complaint has not been dealt with to the satisfaction of the student or group of students, then a written request can be submitted to the Executive Board through the Complaints and Appeals Ofﬁce. The complaint will be handled according to article 9.1 of the General Administrative Law Act concerning the treatment of complaints (see appendix Regulations Complaints Procedure). 2. Regulation Examination Board and Examiners Articles 5 and 6 of this regulation describe the tasks and authority of the Examination Board and the Examiners. Students can lodge a written appeal against decisions made by Examination Boards and

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Examiners to the body (Examination Board and/ or Examiners) that has made that decision (see appendix Rules and Regulations Examination Board).

person lodging an appeal. See appendix Regulations Advisory Arbitration Board.

years after the confrontation. The reader is referred to the appendix Regulations Complaints Procedure With Regard to Discrimination, Harassment, Bullying, Tormenting, Aggression and Violence.

3 Regulations Board of Appeal The Board of Appeal is an independent board that is appointed by law. The Board of Appeal makes decisions about appeals lodged by students or external students concerning such matters as: a. decisions involving rejection based on binding study recommendations (article 7.8b and 7.9 of the Higher Education and Research Act); b. decisions by the Examination Board and Examiners. For a complete summary of matters that can be appealed to, see appendix Regulations Board of Appeal for Examinations. The person lodging the appeal (appellant) should adhere to the procedures as provided in the procedure regulations by the Board of Appeal concerning court procedures see appendix Regulations Board of Appeal. 4. Regulation Advisory Arbitration Board The Advisory Arbitration Board is an independent advisory committee that is appointed by law. They give advice to the Board of Appeal concerning all other appeals that have not been dealt with by the Board of Appeal for Examinations . There are Advisory Arbitration Board Regulations which must be adhered to by a

5 Board of Appeal for Higher Education in The Hague Students can lodge an appeal to the Board of Appeal for Higher Education against decisions involving a dispute. It is not possible to appeal to decisions made by the Board of Appeal for Higher Education. Appeals are to be lodged 6 weeks after a decision has been announced. 6. Lodging Deadline The appeal should be lodged within 6 weeks. This period will be extended by the length of the student holidays as illustrated in the academic calendar. The lodging period will start from the ﬁrst day following the announcement of the decision.

ARTIKEL 5.3

Additional Procedures Implemented by University Management 1. Regulations Complaints Procedure with Regard to Discrimination, Harassment, Bullying, Tormenting, Aggression and Violence Anyone who is confronted with discrimination, harassment, bullying, tormenting, aggression and violence may contact a counsellor or ﬁle a complaint with the special complaints committee. The complaint may be ﬁled up to three

2. Regulations regarding complaints and disputes concerning private law Such complaints and disputes involving education and related activities- speciﬁcally those concerning EVC procedures – for which separate arrangements have been made, require a different course of proceedings. See Regulations regarding the handling of complaints and disputes during private activities of Rotterdam University.

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06 study structure and support facilities

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06 Study Structure and Support Facilities

Rotterdam University has chosen to work along a speciﬁc education model called the Rotterdam Education Model (ROM). This entails that education is offered in close interaction with actual practice. The ROM results in knowledge, practice and student-driven learning tracks. In the knowledgedriven tracks students gain knowledge, concepts, methodology and skills. In the practice-driven tracks real-life practice itself is the master for tackling problems. In the student-driven tracks the students themselves choose modules based on their own learning objectives and competencies. Each track is present during whole of the curriculum and they are all coherent. Concepts and skills gained during the knowledge-driven track support the tackling of practical problems encountered during the practice-driven track. As the study progresses, the prominence of the various tracks will change. The connection between the tracks guarantees that the envisaged professional competencies are reached. Rotterdam University also offers the opportunity in the concluding phase of the study to take part

in speciﬁc honours programmes. Information about this will be offered separately.

ARTIKEL 6.1

Information about the Design, Organisation and Implementation of the Education 1. Bachelor programmes can be followed in a full-time, part-time or dual-track set-up. The curricula of the full-time, part-time and dual-track programmes are mentioned in the Education and Examination Regulations. The different set-ups can be distinguished in the following manner: a. full-time education is usually offered during the day; b. the education part of the dual-track set-up is offered during the day; c. the education part of the part-time set-up is usually offered in the evening; d. the execution of one’s professional duties

within a dual-track set-up occurs based on agreements made between the institution, the student and the relevant company or organisation, see article 7.7 part 5 of the Higher Education and Research Act; e. students following part-time education will usually pay a lower tuition fee than the statutory fee paid by full-time students; f. see article 2.4 of this handbook for further regulations concerning the different tuition fees.

2. The Education and Examination Regulations describe the way in which a student can transfer from one programme to another. 3. The programme curriculum is illustrated in the Education and Examination Regulations. The propaedeutic phase gives the students insight into the programme content as well as the profession. The propaedeutic programme should be organised in such a way that management can decide at the end of

rotterdam university handbook 2010-2011

the year whether a student is suitable for the programme as well as the profession. This decision is included in the ofﬁcial study recommendation which can result in the rejection (reference and selection) of a student by the Management of the School, see appendix Regulations Study Recommendation and Rejection.

4. The programmes are taught in the Dutch language. In the following cases, the whole programme or part of the programme can be taught in another language: a. foreign language programmes and internationally oriented programmes; b. during guest lectures with the lecturer speaking another language; c. during study/placement abroad; d. if the specific nature, design or quality of a programme or part of a programme or student’s background require it; e. insofar as the specific nature, design or quality of a programme require it. The Executive Board makes individual regulations per case. These are mentioned in the programme-specific part of the Education and Examination Regulations if they apply to that programme.

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ARTIKEL 6.2

Right to an attainable study programme

1. The Executive Board is responsible for the regular and timely evaluation of the Education and Examination Regulations. This is also done to guard the study load of the students and to adjust it if deemed necessary. The Executive Board provides such information to students and future students about the university and the study programmes, that they are able compare study possibilities, thus getting a clear idea of the content and design of the current or future programmes and examinations. 2. The design of the Bachelor programme, including the spreading of the study load, is such that every student should, within reason, be able to obtain 60 credits. The following applies: a. The students is entitled to an education programme in which 60 credits can be obtained per academic year, regardless of the phase of the programme in which the student ﬁnds him or herself. The Management of the School should make every effort to guarantee this, particularly taking into account part c mentioned below. b. If the Management of the School is not able to offer a programme consisting of 60 credits (for example as a result of problems with sequen-

cing or scheduling), this must be communicated and explained to the students. If the programme consists of less than 60 credits, the Management of the School must guarantee that the programme consists of a minimum of 40 credits for that particular academic year. Electives are not included in these 40 credits. The Management of the School has a delivery commitment for this minimal programme. If a student already has obtained more than 178 credits at the beginning of the academic year, the Management of the School must offer him or her the opportunity to obtain all the remaining credits in that academic year. The standards described in parts 2.a till 2.d, are calculated proportionally and adjusted by the Management of the School for students enrolled in an academic year after 1 September. These adjustments must be reasonable and in fairness. If a student concludes that the study programme does not coincide with the abovementioned standards, he or she can lodge a written appeal to the Advisory Arbitration Board, see appendix Regulations Advisory Arbitration Board.

3. The Education and Examination Regulations describe the placement requirements that the students must satisfy. The Management of the School sees to it that all students have the chance to ﬁnd a suitable placement.

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06 study structure and support facilities

ARTIKEL 6.3

8. The Management of the Institution can decide that a programme as mentioned in part 2 can have a higher study load than 60 credits.

Right to a study load as laid down by law 1. The study load is expressed in credits; one credit equals 28 study hours. One education unit consist of one or multiple credits. The total study load of a Bachelor programme in higher professional education is 240 credits. 2. The total study load of a Master programme in higher professional education is 60 credits. 3. The total study load of a Master programme specialized in arts consists of a minimum of 60 credits and a maximum of 120 credits. The Management of the School sets the study load for the programme.

9. The law deﬁnes which title a graduate can hold. A graduate from a Bachelor programme can use the title Bachelor. The addition “of science” or “of arts” is not permitted. One can also use the previously existing baccalaurean title, abbreviated ‘bc’, or in the case of an engineering, agricultural or natural environment programme, the title “ingenieur” (engineer), abbreviated ‘ing’. These abbreviations must be put before the name of the person. A graduate from a Master programme can use the title Master. The addition “of science” or “of arts” is not permitted.

4. The study load of the Master programme for teaching ﬁrst degree general subjects in secondary education amounts to 90 credits.

10. The Education and Examination Regulations describe the study load of the programme as a whole as well as that of the separate education units.

5. The study load of the Master programme Advanced Nurse Practitioner is 120 credits.

ARTIKEL 6.4

6. The study load of the Master programme Physician Assistant is 150 credits. 7. The study load of the Master programme in the ﬁeld of architecture is 240 credits.

Right to affordable education 1. Registration does not depend on any monetary contribution other than the tuition and examination fees. 2. Additional costs made by the university resul

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ting from legal obligations for the provision of education may not be passed on to the student. 3. The costs of study tools for the student’s own use, such as books, materials and lab supplies, required for the study or the examinations of the programme for which the student is registered, are to be paid by the student, unless indicated otherwise. 4. The level of the contribution for excursions, orientation days, study weeks and placements together with other costs of educational tools must be in reasonable proportion with the standard contribution of the study financing. 5. The Management of the School gives the students an insight into the scope of the costs for educational tools and earmarked financial contributions well in advance of the start of the academic year. An outline of the costs is put before the Representative Board of the School for approval and are included in the programme-specific section of the Education and Examination Regulations. 6. If the student is unable to pay the contribution for an activity or provision which is associated with a compulsory part of the programme, the student is offered an equal alternative. The university can also provide

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ﬁnancial support to the student. See also the regulations which apply to the “Noodfonds” (Emergency Fund).

ARTIKEL 6.5

Right to Study Career Coaching 1. Students have the right to Study Career Coaching and to make use of the services offered by the student counsellor. If a student’s situation calls for it, extra Study Career Coaching attention will be given to him/her. The university particularly focusses on students belonging to ethnic or cultural minority groups, who tend to participate signiﬁcantly less in higher education than their Dutch counterparts not belonging to such minority groups. 2. The Management of the School makes sure that Study Career Coaching is offered during all phases of the programme, such as the propaedeutic phase, the post-propaedeutic phase, the placement, the graduation and international exchanges. 3. Within the context of Study Career Coaching every student receives advice on his/her study progress at least once every academic year. Students registered in the propaedeutic phase, who have not completed it, will have two consultations per academic year during which their study progress will be discussed. Moreover, at the end of the ﬁrst year in which

06 study structure and support facilities

the student is registered for the propaedeutic phase, a study recommendation will be issued which can include a rejection. A similar recommendation will be given at the end of the second academic year if the student has not passed the propaedeutic phase by then. Before a student receives a rejection recommendation, he or she is given the opportunity to be heard. (For a detailed description of this procedure: see appendix Regulations Study Recommendation and Rejection). 4. If a student experiences a study delay, if the Management of the School will give advice on the further approach to the study. The study programme that will be offered to that particular student will be aimed at reducing the study delay.

ARTIKEL 6.6

Study Progress Evaluation 1. The Executive Board determines the study progress of each student for whom the Study Progress Standards according to the Study Financing Law 2000 apply. The following time periods apply: a. students that have not complied with the Study Progress Standards will be informed about this before the summer holiday, which can be found in the academic calendar of the university; this is a preliminary advice;

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b. on 1 September a final decision is mader whether or not the student has complied with the Study Progress Standards; c. as soon as possible but not later than two weeks after this decision the student is informed of the fact that he/she has not met the Study Progress Standards; d. Not later than 1 November the Executive Board will send the student concerned a transcript of the information that has been passed on to the DUO. In addition, the Executive Board will indicate the consequences for the study financing of the student and which option there are for appeal. 2. For students registered for more than one study programme, the study programme for which they have paid the entire tuition fee (the first registration) will determine the study progress based on the sum of the credits obtained for their own programme and the credits obtained for the other programme, for which written evidence of participation has been presented. 3. The Management of the School can determine when the time period has expired within which credits of a student or an external obtained from other institutes were to be presented to the student administration. In this matter the Management of the School is to obey to the rules of good governance. 4. The university informs the DUO when a student as defined in article 17g part 1 or 17h of

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the Study Financing Law (new), has successfully passed his/her ﬁnal examination and also informs the student. 5. The Executive Board makes arrangements concerning the right to ﬁnancial support for students who have been unable to meet the Study Progress Standards due to special circumstances (see chapter 3 Financial Support for Students).

ARTIKEL 6.7

Right to Information and Advice 1. Students have the right to timely and relevant information regarding facilities, subjects, rules and regulations that are relevant to them. 2. If decisions are made which affect the existence of the school, a programme or its location, the students should be informed of that in time.

ARTIKEL 6.8

Study Recommendation at the End of the First Academic Year 1. At the end of the ﬁrst year of registration for the propaedeutic phase of each Bachelor degree, full-time, part-time or dual-track, Each student receives a recommendation concer-

06 study structure and support facilities

ning the continuation of their study, within or outside the programme. A similar recommendation is given at the end of the second academic year unless the student has passed the propaedeutic phase by then. These recommendations are given by the Management of the School according to the “Regulations Study Recommendation and Rejection”; see appendix Regulations Study Recommendation and Rejection. 2. A study recommendation can include the decision by the Management of the School to reject the student, pursuant to the regulations as given in the appendix Regulations Study Recommendations and Rejection. The decision to reject the student can be made if a student has not passed the propaedeutic phase and is not deemed suitable for the programme, because his/her study results do not meet the requirements given in the Education and Examination Regulations, The student’s personal circumstances are always taken into account in making this decision. 3. If the study performance of a student lags seriously behind, then this student will receive a warning within a reasonable period of time limit that he/she must signiﬁcantly improve his/her performance if they wish not to be considered for rejection. Before a student receives a rejection, he or she is given the opportunity by the Management of the School to be heard.

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4. A student who has received a study recommendation containing rejection, can no longer be registered as a student or external student for the same programme. This also includes programmes that have the same propaedeutic examinations . 5. After 1 June of the academic year following the year in which the rejection recommendation has been made, the student can make a request to the Management of the School to be registered for the programme again. (See appendix Regulations Study Recommendation and Rejection). In this request, the student should be able to convince management that the programme can be followed successfully.

ARTIKEL 6.9

Legal Protection The student can lodge an appeal with the Board of Appeal for Examinations against decisions concerning study progress (see 6.6) and the binding study recommendation (see 6.8), see Regulations Board of Appeal for Examinations.

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07 quality assurance

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07 Quality Assurance

ARTIKEL 7.1

Quality assurance by the university The university develops its quality assurance activities through accreditations and inspections. These activities always include: • regular assessment of the programmes; • regular evaluation of the education and facilities available to students; • the development and preservation of effective course committees.

ARTIKEL 7.2

Right to quality and evaluation 1. The Executive Board makes sure that regular assessments are made of the quality of the programme activities by independent experts, preferably organised together with other institutions. 2. Self-evaluation in preparation of the assessment is done on the basis of the opinions of

students about the quality of the education and the staff members. 3. Students take part in meetings held for the purpose of producing self-evaluation reports for a programme.

are offered to the student section of the Central Representative Board by the Executive Board. 8. Outcomes regarding the quality of education are published in the Annual Report of Rotterdam University.

4. The results of the assessment are public. 5. The Management of the School ensures that each student has the opportunity to provide a written evaluation at least once a year concerning the quality of education and facilities provided. 6. The Management of the School decides on the manner in which the results of the evaluations by the students regarding quality of the education are handled. 7. The Executive Board regularly organises meetings with students to discuss the quality of education and student issues within the university. The results of these consultations

9. The course committee and the Management of the School meet at least twice a year. The Executive Board periodically checks whether the Education and Examination Regulations in the university handbook are being adhered to by the Schools and. If necessary, the Executive Board can offer guidelines and directions concerning organisational matters to the Schools and to the Chairman of the Examination Board.

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08 student facilities

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08 Student Facilities

Students who are registered at Rotterdam University have the right to use the following facilities. It should be clearly indicated which opening hours and consultation hours apply for these facilities. 1. Student Counselling Student may use the services of the student counsellors of Rotterdam University. The student counsellors give advice, support and information to students who have questions about: • Study enquiries and study problems (study delay, study planning, study options, switching to other study programmes, etc.) • study financing, financial support, emergency fund; • personal matters and problems; • filing complaints, appeals, etc. The student counsellor safeguards the conﬁdentiality of the information given by a student asking for advice. The names of the counsellors and the opening hours are also published in the magazine of Rotterdam University.

2. Multi-media Library Students have the right to use the multi-media library facilities within the limitations of the prevailing conditions. These conditions (e.g. loan periods) are stated clearly. Further information can be given at the multi-media library. 3. Study Information (Prospective) students can get study information at the front desk of the study information office about all study programmes of Rotterdam University. 4. International Office At the international office students can get information and advice about studying abroad. 5. Language Assistance Rotterdam University has helpdesks for students who have problems with the Dutch language. These helpdesks are freely available to all students of Rotterdam University. The opening and consultation hours are also stated in the magazine of Rotterdam University.

6. Top Sports Policy Rotterdam University has a top sports policy, which aims at enabling the combination of study and top sports without creating study delay. A brochure with information about this matter is available. In exceptional cases top sports activities may consume so much time that study delay occurs. In these cases students may appeal for the Financial Support for Students scheme. This only applies to sports activities at (inter)national level involving considerable amounts of time. The student involved should be part of the national selection of a sports union afﬁliated with NOC/ NSF. An appeal to the facilities as indicated above is not possible in combination with other, groupwise facilities made by Rotterdam University. 7. Conﬁdential Advisor Rotterdam University has regulations against discrimination, (sexual) intimidation, bullying, tormenting, aggression and violence. Complaint procedures have been outlined for this cause,

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08 student facilities

see appendix Regulations Complaints Procedure concerning discrimination, (sexual) intimidation, bullying, tormenting, aggression and violence. If a student is confronted with one or more of these problems, he/she can contact a conﬁdential advisor who has been appointed by the university. The names of these advisors can be found in the university magazine.

The emergency fund cannot be used instead of existing provisions. An appeal to the emergency fund must be made through the student counsellor.

8. Helpdesk for Students with Functional Disabilities The successful participation of students with functional disabilities in the education of Rotterdam University should not be hampered by removable obstacles in the circumstances in which the education is followed. The student counsellor is the person to be contacted. In addition there is also a central helpdesk which students with a functional disability may turn to. 9. Student Psychologist Students of Rotterdam University may use the services of a student psychologist after referral by the student counsellor. The services of the student psychologist mainly focus on study problems and aim to reduce study delay as much as possible, in the interest of the student. 10. Emergency Fund Rotterdam University has an emergency fund for students. This fund may give temporary ﬁnancial support to students in a ﬁnancial (emergency) situation, usually in the form of a loan.

11. Insurance Students should have their own liability insurance. Only in those cases in which the student’s own insurance does not provide, an appeal can be made to the liability insurance of Rotterdam University. This also applies to the students doing their placements outside Rotterdam University. Rotterdam University also has a limited supplementary accident insurance for students. At all times the student should have his/her own liability and health insurance.

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09 education and examination regulations (university-speciﬁc)

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09 Education and Examination Regulations (university-speciﬁc)

ARTIKEL 9.1

General The Education and Examination Regulations are the Education and Examination Regulations as intended in article 7.13 of the Higher Education and Research Act. The Education and Examination Regulations consist of a university-speciﬁc part (discussed in this chapter) and a programmespeciﬁc part (see chapters 10 and 11).

ARTIKEL 9.2

Education Provided 1. Free study space: study load of at least 12 credits: Several elective modules are offered in the curriculum of each programme. Electives encompass a wide variety of subjects. These education units are a compulsory part of the programme. Electives are chosen by the students themselves, as long as they adhere to the limiting conditions as formulated by the Management of the School.

The elective programme is determined every year for the whole university. Consequently, the programme offers education which is open to all students. If students wishes to partake in these programmes, they must register for them. Students can make their own choice in the free study space in the following ways: a. by making a choice from the education units offered by the university which have been reserved in the programme-specific part of the Education and Examination Regulations for the free study space; b. by taking compulsory remedial and deficiency courses (see points 2 and 3 of this article); c. by submitting a proposal for the filling in of the free study space; the Management of the School decides whether the suggested education units meet the criteria (see further information on elective modules); d. through the completion of tasks for the school (participation in and organisation of activities such as introduction weeks and others); the Management of the School de-

termines to which extent these activities will be awarded with credits. The credits for the free study space cannot be obtained through exemptions or compensation. Deviation from the rule stating that no elective credits can be obtained through exemption is only possible in those cases in which the Examination Board grants such exemptions that those exemptions together result in the student being exempted from the entire programme of the ﬁrst and/or second year. Exemption from free study space is also possible if the Examination Board has determined that in a certain year exemptions can be granted for a minimum of 30 credits (elective modules not included) and the scope of the to be obtained exemptions for free study space is calculated in proportion with the scope of the exemptions for “regular” education.

2. Deﬁciency Courses If there are requirements for a programme regarding previous subjects or a particular proﬁle,

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09 education and examination regulations (university-speciﬁc)

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the subjects will be mentioned under the admission requirements in the programme brochure ( see Admission Regulation). For some programmes indicated by the Minister of Education it is possible to start without meeting these requirements. In such cases, students who do not meet the requirements will have a ‘formal deficiency’. The Management of the School can oblige students to partake in deficiency courses. If these deficiency courses fall within the 60 credits belonging to the propaedeutic programme, they yield credits. Deficiency courses offered outside of the curriculum yield no credits. The Education and Examination Regulations indicate what requirements the students should meet before their formal deficiency can be dropped. The propaedeutic examination can only be passed if the formal deficiency has been remedied.

order to improve their starting level, this falls outside of the curriculum and will not be awarded with credits.

gives the programme a profile (entrance qualification). The minor is an independent part of the study in which knowledge and practice-oriented education alternate with a ratio of approximately 50%-50%. A minor is groundbreaking and innovative. The students also focus on new conceptual frameworks. In addition, the student explore new developments within their field of study or will explore the boundaries between various field.

3. Remedial Courses The Management of the School can oblige a student to take a remedial course if the study results show that the student lacks or hardly possesses the knowledge or skills that are crucial for following the study programme. By passing compulsory remedial courses the student can obtain credits which can contribute to the 240 credit curriculum. The credits for a compulsory remedial course will always replace credits which must be obtained in the university-wide free study space education. If students are offered non-compulsory remedial courses in

4. Thesis, Graduation Assignment and Final Examinations The following speciﬁcations are included in the programme-speciﬁc part of the Education and Examination Regulations: a. the place in the curriculum and the number of credits allocated to the thesis, graduation assignment or final examination; b. the conditions that need to be met before students can start working on their thesis, graduation assignment or final examination; c. the way in which the subject is selected; d. the way in which students can find a graduation placement (if applicable); e. supervision arrangements and assessment methods; f. the way in which a student can obtain the credits for his/her thesis/ graduation assignment/final examination in parts, if necessary. 5. Minor Programmes Minors play an important role during the main phase. A minor programme is a collection of related education units around a theme which is of interest for the chosen programme. Minors are organised by all study programmes. In the last part of his/her study, the student is given the opportunity to acquire an extra demonstrable competency which consequently

There is a choice of various minor programmes. The minor programme consists of 30 credits. Content of the minors can be decided on by the Management of the School within the learning objectives and ﬁnal attainment level of the programme. Each student must choose a minor from those available. Centrally, a “cross diagram” determines and indicates which minors are deemed acceptable for which groups of students. This diagram is reviewed each year. Rotterdam University also offers the possibility to take part in certain honours programmes in which minors also play a part. Conditions and admission requirements may apply for participation in these honours programmes.

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09 education and examination regulations (university-speciﬁc)

ARTIKEL 9.3

General provisions concerning preliminary examinations and final examinations 1. Each Bachelor programme has two examinations : the propaedeutic examination and the final examination. The propaedeutic examination is passed when the 60 credits of the propaedeutic phase have been obtained. The final examination is passed when the 180 credits of the post-propaedeutic phase have been obtained as well as the propaedeutic examination, unless exemption has been granted for the first-year certificate.

c. 2. The Examination Board is in charge of all matter concerning the preliminary examinations and ﬁnal examinations . 3. For each education unit there is a preliminary examination. A preliminary examination tests the knowledge, insight and skills of a student regarding a speciﬁc education unit as well as the evaluation of the results of such research. a. If the preliminary examination belonging to an education unit has been completed successfully, the student obtains the credits which are associated with the study load for that particular education unit. The Examination Board can decide, on the basis

of conditions it sets by itself, that not every preliminary examination needs to be passed in order to decide that the examination has been completed successfully. (See article 9.6.2. for the compensation rules and article 9.7 for the exemption regulations). The examination for the total programme or a phase of it is passed when all credits associated with a programme or a phase have been obtained. The Examination Board can decide to make a final investigation part of the examination. The programme-specific part of the Education and Examination Regulations specifies what this investigation must entail and how many credits can be obtained. A student or external student who has passed a preliminary examination will receive proof of this from the examiner(s) (article 7.11 part 1 of the Higher Education and Research Act). A student or external student who has passed an examination receives a certificate from the Examination Board in evidence of this indicating the various parts of the examination and the competencies linked to them. A re-sit examination is offered for each preliminary examination, usually at the end of the block which follows the block in which the preliminary examination was initially offered and no later than block 4 at the end of the academic year. If it has been decided to extend the period in which the education unit is offered, processed and tested, by no more

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than one semester (see article 12.1), the resits will take place within that academic year. f. For a preliminary examination which is linked to an education unit which is offered for the duration of more than one block and/or for which the attendance of students is compulsory, re-sits should be offered within a reasonable period of time, preferably within the same academic year. For such education units re-sits can include several complementary activities. g. A student or external student who has passed at least two preliminary examinations but not the ﬁnal examination can request a certiﬁcate from the Examination Board indicating which preliminary examinations have been passed. h. The Examination Board determines the course of events during the preliminary examinations and measures that need to be taken for this purpose.

ARTIKEL 9.4

Procedures concerning preliminary examinations and ﬁnal examinations 1. Participation in preliminary examinations, resits and ﬁnal examinations is only allowed for those who meet the admission requirements and are registered as a student or external student (see Registration Regulations) for

rotterdam university handbook 2010-2011

the programme concerned. In addition, the Examination Board can demand that only those students who have registered for a preliminary examination or re-sit can actually participate in that preliminary examination or re-sit. This requirement must be mentioned in the Education and Examination Regulations. The Examination Board can set a maximum number of times that a student can take a particular preliminary examination in a particular academic year. The maximum must be mentioned in the Education and Examination Regulations. The Examination Board can decide that a student who has successfully passed a preliminary examination cannot take this preliminary examination again. 2. If there are special circumstances which the students should be aware of involving an examination (e.g. the use of literature, a calculator etc.), this should be announced to the students well in advance. 3. The manner in which education units are tested and the way in which the ﬁnal results are determined are speciﬁed in the description of each education unit. 4. If the advice (for example for the evaluation of a placement or the learn-work period in a dual programme) of one or more experts from outside the university is included, who

09 education and examination regulations (university-speciﬁc)

has not been appointed by the Examination Board as an examiner (for example the placement supervisor), the Education and Examination Regulations must specify how the ﬁnal judgement is established. 5. The amount of time available, the tools which can be used and the evaluation standards for written tests must be indicated. If possible, this should also be done for other testing methods. 6. Students with a disability or with a functional disorder can take part in examinations in a manner which is adjusted to their capability; the Examination Board decides on this after gaining advice from the student counsellor. Same applies for external students.

ARTIKEL 9.5

Fraud during preliminary examinations or ﬁnal examinations 1. If a student or external student commits fraud, the Examination Board can take away that student’s right to participate in one of more preliminary examinations to be indicated by the Examination Board during a period of time to be determined by Examination Board, not being longer than one year. In severe cases of fraud, the Executive Board can permanently terminate the registration of

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the student involved for the programme at the recommendation of the Examination Board; see article 7.12b part 2 of the Higher Education and Research Act. 2. If fraud and/or irregularities are detected after a certificate has been issued, the Examination Board can decide to revoke earlier made assessments of the examinee and have the certificate that was issued on the basis of this previous assessment reclaimed through intervention of the Executive Board. 3. Measures such as those specified in part 1 and 2 will only be considered after the person suspected of committing fraud has been offered the opportunity to be heard. The offender can be assisted by a trusted advisor or legal advisor and can be represented by an attorney. 4. The decision by the Examination Board to take measures such as those specified in the above mentioned parts, should be well-motivated. A written announcement of the decision should be made by the Examination Board to the offender within two weeks after the decision has been made to take measures. 5. The student concerned has the right to appeal against one of the above mentioned decisions made by the Examination Board with the Board of Appeal, see appendix Board of Appeal.

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ARTIKEL 9.6

b. an evaluation result higher than the minimum or an exemption must be obtained for each education unit of the compensation block; (if an evaluation result is not necessary for a certain education unit, the student is considered to have been exempted for this education unit); c. the study load of a failed education unit within a compensation block may not be greater than a previously set maximum; d. any additional conditions ( for example, grade averaging or weighted average).

way the result of a preliminary examination will be announced and how the student can review the work that he/she has done and the way in which it has been evaluated.

Preliminary examination results and criteria 1. Preliminary examination criteria The programme-specific part of the Education and Examination Regulations specifies which results can be obtained for a preliminary exam: numeric grades, alphanumeric grades and/or the qualifications pass/fail or sufficient/not sufficient. In addition, it is indicated when an evaluation result is passed or failed and if a fail can be compensated according to the compensation regulation (see part 2 of this article). An appendix has been added to this handbook giving an overview of the relationship between the various grading systems used to indicate evaluation results for preliminary examinations. (Alphanumeric results with numeric equivalents)

2. Compensation rules One or more compensation rules may apply per programme. If a compensation rule applies, according to article 9.3.3, a preliminary examination does not always have to result in a pass for the student to obtain the relevant credits for an education unit. The following always applies for a compensation rule: a. the education unit in question is placed in a compensation block;

If a student meets the conditions, he/she will obtain the credits for the education unit within the compensation block that he/she did not pass. The insufficient preliminary examination results will stay. The distribution of the education units over the compensation blocks is specified in the programme-specific part of the Education and Examination Regulations in such a way that it is clear to students which education units can be compensated and which cannot. Compensation is not possible for minors: an insufficient result for a minor or part thereof cannot be compensated with one or more results obtained outside of this minor.

3. Preliminary examination results The programme-speciﬁc part of the Education and Examination Regulations describes in which

The following conditions apply: a. the result of a preliminary examination must be announced no later than four weeks after the examination was taken (not counting student holidays). The Examination Board can shorten this period if they consider this necessary in view of the re-sits. The aim is to announce the examination results within two weeks; b. After the results have been announced, the students are given the opportunity to review their work and the evaluation; c. the student has the right to receive an explanation for the evaluation of his/her work. A student cannot derive rights from the obtained results until they have been agreed upon and permanently placed on Osiris.

4. Validity Obtained credits remain valid for ﬁve years subject to extension of this period by the Examination Board. 5. Storage Period Examination data, including preliminary examination data and results, are stored by the School for at least one year following the ofﬁcial

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09 education and examination regulations (university-speciﬁc)

certiﬁcate date. Copies of certiﬁcates and supplements are stored permanently.

Board makes a decision and announces this to the student in writing.

ARTIKEL 9.7

2. Exemption only comes into force from the moment that the student receives written proof from the Examination Board.

Exemptions If a student is exempted from a preliminary examination, the credits belonging to that education unit are awarded regardless of whether or not he/she has passed the preliminary examination. Credits awarded on the basis of an exemption do not count for a tempo grant or performance grant. The following conditions 1-9 apply for the granting of exemptions: 1. If a student thinks that he or she should be considered for an exemption, they must make a request to the Examination Board. This request must be accompanied by two documents: a. a description of the education for which the student requests exemption (course manual, reader, textbook etc.); b. proof that the test belonging to the education has been concluded successfully (grade list e.g.). The Examination Board asks advice from the lecturer who is responsible for that particular education unit, after which the Examination

3. The Examination Board makes sure that similar decisions are made for similar circumstances. 4. The Examination Board will not consider the request for exemption from a student for a preliminary examination if they have actually taken that examination at least once already. 5. The Examination Board only grants an exemption at the request of a student. However, it is possible that the Examination Board draws the student’s attention to the opportunity to request one or more exemptions, for example on the grounds of a student’s VWO-diploma or a diploma obtained in related MBO education. In that case, the exemption procedure can be simplified by the Examination Board. 6. A student who has received written proof of exemption for a preliminary examination at his/her own request will not be allowed to take this preliminary examination. 7. Exemption for minors is only possible for a maximum of 15 credits. The Examination

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Board of the study programme of the student is authorised to grant this exemption based on the proposal of the lecturer(s)/examiner(s) of the relevant minor. Additionally, the request for these exemptions should be made to the relevant lecturers/examiners stating the motivation; if the Examination Board of the programme receives the student’s request directly, it shall passes on the request to the lecturers/examiners asking them to make a proposal to the Examination Board. 8. The university does not grant exemptions that would add up to more than 180 credits in total, in the sense that the maximum number of credits to be obtained for exemption during the start of the first year of the programme amounts to 180 out of the total of 240 credits and at the start of the main phase to a maximum of 120 out of 180 credits still to be obtained. This may differ per programme. 9. The university has procedures and criteria for the recognition of acquired competencies for those who have not (yet) registered. Such recognition can be included in an exemption request been made to the Examination Board. The Study Recommendation and Rejection Regulations specify how credits obtained through exemption can count towards the application of the norms, see appendix.

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ARTIKEL 9.8

4. A final examination can be taken six times per academic year, spread in a manner serving the interests of the student. If the student meets the examination requirements according to the Examination Board and the Executive Board has no objections in relation to article 7.58 part 4 of the Higher Education and Research Act, a certificate will be issued shortly after the examination. One certificate per programme is issued. The programme-specific part of the Education and Examination Regulations specifies: a. the number of times per year that the final examination is held and certificates are issued; b. the time period within which the results of the preliminary examination must be announced; c. obligations of the students towards the organisation in order to obtain a certificate; d. those who have the right to receive a certificate can ask the Examination Board not to do so yet in accordance with rules set by the Executive Board.

f. if applicable: which professional requirements have been met or which teaching qualifications have been acquired; g. the degree that has been awarded granted as mentioned in article 7.10a of the Higher Education and Research Act, first or second part; h. the accreditation date; i. If it concerns a collective programme or a collective course as specified in article 7.3b of the Higher Education and Research Act, the name of the school or in the case of a collective programme, the name of the schools that offered part of that particular programme or course will be mentioned.

Proof and certiﬁcates 1. Students receive an official overview of the obtained study results and/or credits to date at least twice a year. Such an overview can be retrieved via OSIRIS Student. 2. The propaedeutic examination belonging to a Bachelor programme is passed when the 60 credits of the propaedeutic programme have been obtained, including the credits formulated for the university-wide free study space in the propaedeutic phase. 3. The final examination is passed if the Examination Board has determined that all the necessary credits have been obtained. For the Bachelor programme this includes: • the propaedeutic examination; • the 180 credits belonging to the propaedeutic phase, including the credits formulated for university-wide free study space in the post-propaedeutic phase; 240 credits in total for the programme as a whole. The official graduation date is the day that the Examination Board has decided that all the required credits have been obtained. The student will be informed two days after this decision is made.

5. The certificate which is issued after the successful completion of the final examination mentions: a. the name of the student; b. the name of the university; c. the official name of the study programme; d. an overview of the examination parts and study results; e. the name of the specialisation that the student has chosen;

6. The Examination Board adds a supplement to the certificate. The supplement aims to provide an insight into the nature and content of the completed study programme in order to make the programmes recognizable internationally. The supplement includes the following data: a. the name of the study programme and the Institution offering the study programme; b. whether it is a university education programme or a higher professional education programme; c. a description of the content of the study programme; d. the study load of the study programme. The supplement is written in English and follows the agreed European standard format.

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ARTIKEL 9.9

Exceptions In all cases for which the Education and Examination Regulations does not provide, or in cases where adherence to the Education and Examination Regulations leads to evident unfairness, the Chairman of the Examination Board or the Management of the School will make a decision. The Chairman of the Examination Board or the Management of the School informs the Executive Board of the decision made and the arguments which have led to that decision.

09 education and examination regulations (university-speciďŹ c)

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10 EXAMINATION REGULATIONS IBMS 2010/2011

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10.2.7 Exchange Programmes/Study Abroad Programmes (SAP) 49 10.2.8 Regulation 3rd Year students not on Placement 59 10.2.9 4th Year students missing 1 module 50

b. Organisation of the second year c. Organisation of the third year d. Organisation of the fourth year 10.4.3 Organisation of the Fast Track Programme (Compensation) Year 1+2 10.4.4 Organisation of the Accelerate programme 10.4.5 Glossary

Table of Contents 10.1 10.1.1

EXAMINATION REGULATIONS General examination regulations IBMS programme 2010/2011 10.1.2 Examination regulations fast-track IBMS programme 2010/2011 10.1.3 Examination regulations accelerate IBMS programme 2010/2011 10.1.4 The Examination Board (Higher Education Act -WHW)

10.2 STUDY PROGRESS 10.2.1 Admission to the phases of the study programme a. (Binding) Study Recommendation (“Negative Binding Study Recommendation ”) b. Admission to Placement (abroad) (semester 5) c. Admission to Exchange Programmes or Study Abroad Programme (semester 7) d. Admission to Graduation Placement (abroad)/ Thesis Programme 10.2.2 Qualitative Criteria BSR [Binding Study Recommendation 10.2.3 Credits and study load 10.2.4 Exemptions (see Rotterdam University Handbook) 10.2.5 Compensation (see Rotterdam University Handbook) 10.2.6 Re-sits 2nd Language Programmes

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10.3 IBMS PROGRAMME 2010/2011 10.3.1 Aspects of the IBMS programme 10.3.2 The minors of the IBMS programme consists of: 10.3.3 Curriculum Overview IBMS curriculum 2010/2011 IBMS curriculum 2010/2011 (2) IBMS curriculum 2010/2011 (3) IBMS curriculum 2010/2011 (4) IBMS curriculum 2010/2011 (5) IBMS curriculum 2010/2011 (6) IBMS curriculum 2010/2011 (7)

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10.4 IBMS Exam Programme Organisation 2010/2011 10.4.1 The Propaedeutic Phase or First Year, IBMS programme 2010/2011 a. Organisation of the ﬁrst year b. The First Year certiﬁ cate c. (Negative) Binding Study Recommendation 10.4.2 The main phase, IBMS programme 2010/2011 a. Organisation of the main phase

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ARTICLE 10.1

The grades A grade for a unit of study is built up from completed modules or projects. This grade lies in the range of 0 to 10 and is always rounded to whole numbers.

Additional exam and re-sit information: In view of the compulsory attendance for subjects (see module descriptions), projects and skills the following rules apply:

EXAMINATION REGULATIONS IBMS 2010/2011 For students from previous years the examination regulations of their respective cohorts apply. 10.1.1 GENERAL EXAMINATION REGULATIONS IBMS PROGRAMME 2010/2011

The examination periods Within each block there will be examinations. In principle a block consists of ten weeks. Re-sit examinations will be within the next block, except for the re-sit examinations of the last block of the academic year; these re-sits will be within the same examination period. Examination and re-sit participation To participate in an exam it is necessary that the student has met all pre-conditions as set in the module description (attendance, participation during practical assignments, etc). Only then will a grade be given and only then it is possible to take a re-sit. If no grade is given, the module or the partial module has to be re-done completely during another block or semester. Re-sits are possible for all modules (see above). The highest grade of the exam and the re-sit applies. Re-sits are possible once per study year. A module or a partial module can not be re-sat if the grade is at least 5.5 or higher.

• Student must score a minimum grade of 6 for a unit of study. • A grade for a fully completed module or project lies in the range of 0 to 10 and is calculated to one decimal place. • Students must score a minimum module grade of 4.0. • A module or a project is passed if a grade of at least 5.5 is achieved • A module grade may be built up from partial grades and/or projects. A module grade can only be determined if all partial grades and projects grades have been awarded. • Students must score a minimum grade of 5.5 for the Project and the partial module grades of the project. • Students must score a minimum grade of 5.5 for the Minor Programme. • Students must score a pass for the Study Career Coaching module. • Students must score a minimum grade of 5.5 for the electives.

Final result is based on exam + coursework, paper and/or assignment

Attendance per block or semester

<75%

No re-sits for coursework, paper and/or assignment. Re-sit for exam counts for 80 points maximum

Re-sit counts for 80 points maximum

≥75%

Re-sit counts for 90 points maximum (70 points for exam, 10 points for coursework, paper and/or assignment 10 points for attendance

Re-sit counts for 90 points maximum (80 points for exam, 10 points for attendance)

Partial grades have a minimum grade of 4.0 (Partial) grade validity restriction (Partial) module grades remain valid for a maximum of 60 months. Compensation of credits On passing a module the student is awarded the credits involved. The credits to be compensated within the study unit of all modules will not be awarded until all compensation criteria for that study unit have been met. If all credits have been given for a unit of study the student cannot do a re-sit to get a higher grade for a speciﬁc module of the unit of study.

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The right to review written examinations After the results of an examination have been published, students are given the opportunity to inspect the written examinations during a special review. During this review the students are given the opportunity to discuss their results with the lecturers

• 42 ECTS [vwo and mbo] in the knowledge driven educational unit; • 28 ECTS [vwo] and 29 ECTS [mbo] in the practice driven educational unit; • 06 ECTS [vwo and mbo] in the student driven educational unit; • 04 ECTS [vwo and mbo] in the study career coaching unit; • 40 ECTS [vwo] and 39 ECTS [mbo] Recognition of Prior Learning (RPL) or Prior Learning Assessment (PLA).

These modules are nevertheless part of the regular IBMS programme:

To continue in Year 3 (semester 5) students must have obtained 90 ECTS.

In semester 8 students write their thesis.

10.1.2 GENERAL EXAMINATION EXAMINATION REGULATIONS FAST-TRACK IBMS PROGRAMME 2010/2011

Students who have obtained the “VWO” or “MBO” diploma or foreign equivalents such as the International Baccalaureate may enrol in the three-year fast-track IBMS programme. In the fast-track IBMS programme the first two years of the regular IBMS programme have been compressed into one year. Students with an application for the Fast Track programme will be invited for an Intake Interview in order to establish whether the student is not only motivated enough to participate but also to verify whether the student has done the correct study route (vwo –study profile, mbo –exam programme IBS). IBMS students participating in the fast-track programme have to make assessments or hand in documents to prove prior learning regarding competencies of the IBMS programme and acquired elsewhere. The first year of the programme (the first two years of the regular IBMS programme) is completed when the student has gained 120 ECTS:

A binding negative study recommendation will be given if less than 48 ECTS are obtained in the ﬁrst year of the study programme (the ﬁrst two years of the regular IBMS programme). 10.1.3 EXAMINATION REGULATIONS ACCELERATE IBMS

In semester 6 and 7; • the core modules of semesters 6 and 7; • the Minor Programmes Finance and Accounting, Marketing Management, Logistics Management or International Business Management; • extra modules (repetition) from Years 1 and 2; • a special Business Communication course; • Study Career Coaching programme.

Work Experience or Placement? If students have relevant* work experience of at least one year, they do not need to do a placement. So they can ﬁnish their study in 1½ years. If students do not have relevant work experience, they need to do a placement of 20 weeks after completing semester 8.

PROGRAMME 2010/2011

The Accelerate IBMS Course is a 1½ - year course, in which students repeat and upgrade their previously gained knowledge to the level of a Bachelor in Business Administration (BBA) Degree. The programme consists of 3 semesters: semesters 6, 7 and 8 of the ﬁnal 2 years of the IBMS course. During these 3 semesters accelerate students are following a number of extra business, management and communication modules apart from the regular 3rd and 4th Year IBMS modules.

*Relevant work experience means at least one year of relevant work after university or college study. In order to get an exemption the student hands in an essay report about his work experience. The IBMS Examination Board decides on the relevancy, report and exemption. Entry Requirements • At least 3 years of University education with good results (pass three years) with a business major, or

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• a College degree with a business major, or • Bachelor degree with a business-related major and several years of work experience in a business environment. • IELTS score of 6.0 or TOEFL iBT of 80 (or equivalents) and a selection test in Business. • Intake interview

130 ECTS after ﬁnishing the accelerate course and 30 ECTS for work experience or placement, so in total also 240 ECTS.

• Making decisions in those cases in which the existing Education and Examination Regulations do not provide.

Curriculum Accelerate IBMS Programme • The curriculum is competency-based and built up in a modular way. • Every year is divided into 2 semesters. • Every semester is divided into 2 blocks. • Every block consists of 10 weeks: 8 weeks education, one exam week and one re-sit week. • Every block will be finished by an exam period

The EEB is composed of staff members who have been assigned this task. The EEB may seek advice from experts from the professional ﬁeld involved. The Institute Examination Board monitors the decisions made by the examination boards of the individual study programmes within Rotterdam Business School.

Credits After the results of the entrance selection test have shown that the previous education has given the student sufﬁcient knowledge, this Recognition of Prior Learning will count for 80 ECTS. 130 ECTS will be earned in the 1½ years of the Accelerate Course, i.e.: • Extra (Repetition) modules: 34 ECTS • Business Communication: 10 ECTS • Core modules Year 3 and 4: 23 ECTS • Minor Programme: 30 ECTS • Study Career Coaching: 04 ECTS • Graduation Placement/Thesis, + workshop: 29 ECTS The students of the regular four-year IBMS programme gain 240 ECTS in total in order to receive a Bachelor Degree. Accelerate students gain 80 ECTS for Recognition of Prior Learning,

10.1.4 THE EXAMINATION BOARD (HIGHER EDUCATION ACT -WHW)

Each study programme has an Education and Examination Board (EEB). This Board is appointed by the Executive Board. The EEB is formally responsible for all (preliminary) examinations conducted in the study programme and their supervision. The Board’s tasks include: • Acting as the first appeal platform for students in matters related to the examinations. • Establishing and adapting these regulations, if necessary. • Assuring the proper procedures for examinations and study progress. • Approving of exemptions. • Passing judgement in the case of (alleged) imperfections or irregularities in matters related to the examinations or passing educational units.

Complaints of students about matters related to the examinations The student may lodge his complaint within four weeks following the examination with the secretary of the Examination Board. The secretary of the Examination Board informs the student of the decision of the Examination Board. In speciﬁc cases the Examination Board is authorized to make decisions that do not comply with the stipulations of the Education and Examination Regulations, with regard to particular parts of the propaedeutic or ﬁnal examination indicated as such by the Examination Board. Deviations/adaptation If the application of the Education and Examination Regulations results in unfairness, the EEB may make decisions deviating from these regulations. These decisions must be motivated in writing. In those cases in which the Education and Examination Regulations do not provide or when there are

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differences of interpretations, the Chairman of the Examination Board decides.

after 1 year of study he will start the 2nd language from semester 1 Year 1. The student who completes the language programme of Year 1 cannot change his 2nd language programme in Year 2. Requests for 2nd language change to course director.

If any part of these regulations or their implementation does not comply with the Higher Education Act (WHW), the stipulations contained in this Act prevail. In the case of adaptations to the Education and Examination Regulations, the stipulations for a particular year of study will remain in force for one year for those students who have not yet finished that year of study. In consultation with the student, this may be deviated from. In particular cases the Examination Board may decide differently. Appeal Decisions of the Examination Board can be appealed against with the Board of Appeal. This appeal must be lodged within a period of four weeks after the candidate has been informed of the decision of the Examination Board. Languages The student is not permitted to choose his/her native language as his/her second language module It is not permitted to choose as an elective a language which is already in the student’s curriculum or is his/her native language. Students have to follow the whole study programme (four semesters) of the chosen language. It is possible to change the 2nd language during the first month of study or after the first study year. If the student changes the 2nd language

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ARTICLE 10.2

b. Admission to Placement (abroad) (semester 5) Regular, Fast Track students In order to start the placement students must have passed the propaedeutic exams and a total of at least 90 ECTS (Year 1 =60 ECTS + 30 ECTS Year 2).

10.2.2 QUALITATIVE CRITERIA BSR [BINDING STUDY

STUDY PROGRESS 10.2.1 ADMISSION TO THE PHASES OF THE STUDY PROGRAMME

a. (Binding) Study Recommendation (“Negative Binding Study Recommendation ”) (see Rotterdam University Handbook artcile 6.1, section 3) and Regulations Study Advice and Rejection in the Student Statute) After semester 1 the student will receive a Preliminary Binding Study Recommendation if the student has acquired less than 17 ECTS. For Fast Track students this is less than 21 ECTS.

c. Admission to Exchange Programmes or Study Abroad Programme (semester 7) Regular, Fast Track students In order to take part in a study exchange programme, students must have passed the propaedeutic exams and have obtained a minimum of 150 ECTS including the placement semester (60 ECTS P-phase + 90 ECTS main phase).

After the ﬁrst year of study (12 months) students must have gained a minimum of 37 ECTS. If not, students will be excluded from the programme: (Negative) Binding Study Recommendation (BSR). For Fast Track students a minimum of 48 ECTS is acquired.

d. Admission to Graduation Placement (abroad)/Thesis Programme Regular, Fast Track and Accelerate students Students can only register when they have passed the propaedeutic exams and passed the placement and have obtained 180 ECTS (60 ECTS P-phase + 120 ECTS main phase).

RECOMMENDATION]

Students with 38-45 ECTS also have to meet Qualitative Criteria: SIX UNITS OF STUDY

ECTS

MIN

TOT MISSING

9-Core Modules

Business Communication

Elective Modules

Skills Modules

2nd Language

Total without SCC

SCC

1/2/3

38-43

21-23

10.2.3 CREDITS AND STUDY LOAD

Rotterdam University uses a credit system called the European Credit Transfer System (ECTS). The credits reﬂect the amount of time the average student needs to master a subject. 10.2.4 EXEMPTIONS (SEE ROTTERDAM UNIVERSITY

After two years of study (24 months) students must have gained all 60 ECTS of the propaedeutic phase or First Year Programme (must have completed the propaedeutic phase or First Year Programme). If not, students will be excluded from the programme (Negative Binding Study Recommendation).

Students will participate in the abovementioned programmes (abroad) at least for 1 semester. This is compulsory for Dutch students. More semesters abroad is optional for Dutch students. Foreign students do not have this obligation. However, they can participate in the (Graduation) Placement Abroad programme.

HANDBOOK)

Exemptions are granted by or on behalf of the Examination Board of the study programme. The principle governing exemptions for one or more examinations or preliminary examinations is the equality of the subject matter of examinations or preliminary examinations taken in previous

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year and the subject matter of the IBMS study programme. Exemptions will only be granted if the previously taken examinations were passed. The decision on the equality of the subject matter is made by the Examination Board on the basis of the content and the level as indicated in certified module descriptions. The exemptions may be granted for modules of both the propaedeutic phase and the main phase. An exemption is administrated as a 5.5 and does not count in the determination of the Binding Study Recommendation. The credits earned by means of exemptions will only count in the passing criteria for the propaedeutic examination and the final examination. Consequently they do count as curriculum credits. In order to apply for exemptions students must submit the form ‘Aanvraag vrijstellingen’ (Application for Exemptions) which can be obtained from the Administration Office/Front Office. It must be accompanied by: • the certified description of the subject matter / modules; • the certified results of the (preliminary) examination. Each application is considered individually Exemptions are given per Year. In the 1st block the requests must have been made before the end of the 2nd week of lectures. In the 4th lecture week the student will be informed whether the request has been granted. Students are strongly advised to attend classes (block 1) until the exemption is officially approved.

Outside this period no applications will be accepted or taken into consideration.

within the study unit of all modules will not be awarded until all compensation criteria for that study unit have been met.

In order to acquire the IBMS certificate the students fill in an application to defend the thesis (Thesis Defence Form) and hand in the form at the front office. After their defence the students fill in, after consulting the coach, an application for certification IBMS. The form will be processed by the back office and the examination board. Dates for the examination board can be found in the study calendar. For financial reasons it is important that you are aware of the dates. For Fast Track students (especially those students with a university programme (IBA, BA) in their previous year of study, it is important to know that only for Year 1 modules exemptions will be granted. For students enrolling in the main phase the examination board can decide to ask the student to re-do or take modules as part of a Learning Agreement. 10.2.5 COMPENSATION (SEE ROTTERDAM UNIVERSITY HANDBOOK)

Compensation means that a mediocre or insufﬁcient examination result can be compensated by a number of good results, so that you will not have to re-sit the examination. In these case it will always be indicated which results will count in the compensation and which will not. On passing a module the student is awarded the credits involved. The credits to be compensated

10.2.6 RE-SITS 2ND LANGUAGE PROGRAMMES

Re-sits 2nd languages semester 3 and 4 for students who took a placement/internship or graduation placement in semester 5 and 7. German; French; Spanish; Dutch During the exam and re-sit weeks students can take exams or re-sits after consulting the subject leader of the 2nd language programme. For oral exams students make appointments with the subject leader for exam or re-sit weeks. Attendance will be discussed between subject leader and student. Japanese; Mandarin Students with an old IBMS programme with Japanese, Mandarin have to contact the Examination Board for programme and exams. 10.2.7 EXCHANGE PROGRAMMES/STUDY ABROAD PROGRAMMES (SAP)

The Curriculum Committee will approve the study programme for the exchange student at the end of the study year prior to the exchange semester. The study programme will be made by the coordinator Exchange Programmes in cooperation with the exchange partner (or university) and the student. After the study abroad the Examination Board will verify,

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validate and award grade and credits for the exchange programme after receiving the transcript of the exchange partner. 120

Students with an exchange programme will receive: a. 4.0 for an insufficient exchange programme; b. 6.0 for a sufficient exchange programme; c. 8.0 for a good exchange programme. Students with insufďŹ cient grades for their exchange programme (transcript partner university) will be evaluated according the minor and major programme IBMS. Upon the examination board will decide if the student has to re-do the SAP, re-do modules at the home university (HR/RBS) or take additional assignments or partial modules in order to meet the criteria for the exchange programme. 10.2.8 REGULATION 3RD YEAR STUDENTS NOT ON PLACEMENT

ECTS

90-120

Regulation Students with 90-120 ECTS Block 9+10 (Year 3) Missing modules Year 2 Special attention for 2nd Language Year 4 GLO+SIM in Block 10 (6 ECTS). No Minor PLC+THS in Year 4 programme starting February = 15 weeks, PLC + 15 weeks THS Study Programme w/coordinator Student Affairs Learning Agreement w/Chairman Examination Board

Students with 120 ECTS Block 9+10 (Year 3) Year 4 programme including Minor SAP possible as extracurricular activity or start PLC PLC+THS in Year 4 programme starting February = 15 weeks, PLC + 15 weeks, THS (in case Not doing PLC in Year 4 Block 13+14) Study Programme w/coordinator Student Affairs Learning Agreement w/Chairman Examination Board

10.2.9 4TH YEAR STUDENTS MISSING 1 MODULE

Students missing only 1 (core) module to graduate. Individual assignments are only granted for a ďŹ nal missing module in case of graduation. The language programme is excluded from this regulation. In all cases requests to examination board.

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ARTICLE 10.3

In Year 3 and 4 the focus is on professional orientation. Semester 5 is a Placement (abroad), semester 7 a Study Abroad programme and semester 8 a Graduation Placement (abroad)/ Thesis Research. Foreign students will take their semester 7 programme in the Netherlands. For semester 6 and 7 there is an IBMS major programme consisting of: the different minor programmes, European Affairs, Emerging Markets, Corporate Social Responsibility, Risk Management, Consultancy & Change Management, Entrepreneurship, Globalisation, Strategic & Innovation Management, as well as Research Methods.

Students who have chosen a minor programme can only change their choice by request (to course director) before January 1st of the study year.

IBMS PROGRAMME 2010/2011 10.3.1 ASPECTS OF THE IBMS PROGRAMME

Hereunder the IBMS Curricula have been described. The IBMS has 4 programmes: a. Regular 4-Year bachelor programme b. Fast Track 3-Year bachelor programme vwo c. Fast Track 3-Year bachelor programme mbo d. Accelerate 1,5/2-Year bachelor programme The 2nd language programme consists of the languages Spanish, German, Dutch and German. Students enrolling from the pre-IBMS programme have to take Dutch as 2nd language (compulsory). Asian students are advised to take Dutch as 2nd language given the fact that they live and study in the Netherlands. Students with a Havo or Vwo certiﬁcate cannot take Dutch as 2nd language. During the intake interview students have to indicate which 2nd language programme they will take. The First Year programme (propaedeutic phase) and the Second Year programme (1st Year of the main phase) consists of learning tracks (principles, advanced and applied) of Marketing Management, Logistics Management, Finance & Accounting, Economics, Project Management, Research Methods, as well as a learning track for Organization Management and modules like Critical Thinking, Study Skills, Business Law.

10.3.2 THE MINORS OF THE IBMS PROGRAMME CONSISTS OF:

In-dept minors • Marketing Management • Finance and Accounting • Logistic Management • International Human Resource Management Broadening minors • Decision Making in International Organizations • International Business Management • Latin American Studies • (Doing Business in) Emerging Markets • European Sustainable Development & Leadership

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10.3.3 CURRICULUM OVERVIEW

IBMS CURRICULUM 2010/2011 Regular (Bachelor) Program -1 EDUCATIONAL UNIT: PRACTICE DRIVEN [18-24 ECTS] YEAR 1 Block 1

Block 2

Block 3

Block 4

Code + Description

Code +Description

IBMBC109R1 BCN

IBMBC209R1 BCN

IBMSS109R1 Study Skills/ L-t-L

IBMRS108R1 Principles of Res.Methods

IBMPM108R1 Principles of Project Mngt

IBMPM208R1 Advanced Project Mngt

IBMBL209R1 Business Law

IBMQM108R1 Quant Res Methods

18 EDUCATIONAL UNIT: KNOWLEDGE DRIVEN [27-33 ECTS] 4

IBMFA108R1 Principles of Finance

IBMLM108R1 Principles of Logistics

IBMFA208R1 Advanced Finance

IBMLM208R1 Advanced Logistics

IBMEC108R1 Principles of Economics

IBMMK108R1 Principles of Marketing

IBMEC208R1 Advanced Economics

IBMMK208R1 Advanced Marketing

IBMBL109R1 Business Law

IBMBL109R1 Business Law (s)

3 27

2nd LAN

06 33

EDUCATIONAL UNIT: STUDENT DRIVEN [6 ECTS] 8

(2)

(1)

EDUCATIONAL UNIT: STUDY CAREER COACHING [3 ECTS] 9

(1)

19 30

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Sequel IBMS CURRICULUM 2010/2011 EDUCATIONAL UNIT: PRACTICE DRIVEN [18-24 ECTS] YEAR 1 Block 1

Block 2

Block 3

Block 4

Code +Description

IBMBC309R2 BCN

IBMBC409R2 BCN

IBMRS208R2 Advanced Res.Methods

IBMPM308R2 Applied Project Mngt I

IBMPM408R2 Applied Project Mngt II Business Planning

1 (2)

IBMPM508R2 Applied Project Mngt III (External) Projects

1 (2)

IBMCT108R2 Critical Think.

19 EDUCATIONAL UNIT: KNOWLEDGE DRIVEN [27-33 ECTS] 4

IBMMK308R2 Applied Marketing

IBMOM208R2 Social Behaviour & Management

IBMLM308R2 Applied Logistics

IBMEC308R2 Applied Economics

IBMOM108R2 International Environment & Business

IBMFA308R2 Applied Finance & Accounting

IBMOM308R2 Organizational Behaviour & Management

IBMOM408R2 Organizational Design & Management

2nd LAN

24 08 32 EDUCATIONAL UNIT: STUDENT DRIVEN [6 ECTS] 7

Electives

(2)

Electives

(2)

Electives

(2)

IBMSC308R2

Electives

(2)

(1)

IBMSC408R2

(1)

IBMSC408R2

(1)

EDUCATIONAL UNIT: STUDY CAREER COACHING [3 ECTS] IBMSC308R2

(1)

rotterdam university handbook 2010-2011

10 examination regulations

page 054

IBMS CURRICULUM 2010/2011 (2) Regular (Bachelor) program -2 EDUCATIONAL UNIT: PRACTICE DRIVEN [30 ECTS] YEAR 1 Block 1

Block 2

Block 3

Block 4

Code + Description

Code +Description

IBMPLC05R3 Placement (Abroad)

IBMRS308R3 Applied Research Methods I

IBMBC508R3 BCN

Code +Description

IBMBC508R3 BCN

31 EDUCATIONAL UNIT: KNOWLEDGE DRIVEN [12 ECTS] 3

IBMEUR08R3 European Affairs

IBMCSR08R3 Corporate Social Responsibility

IBMEM108R3 Emerging Markets

IBMRIM08R3 Risk Management

11 EDUCATIONAL UNIT: SPECIALISATION [15 ECTS] 5

MINOR

IBMSC608R3

(1)

IBMSC608R3

(1)

EDUATIONAL UNIT: STUDY CAREER COACHING [3 ECTS] 6

(IBMSC508R3)

IBMSC508R3

30 30

24 30

rotterdam university handbook 2010-2011

10 examination regulations

page 055

Sequel IBMS CURRICULUM 2010/2011 (2) EDUCATIONAL UNIT: PRACTICE DRIVEN [30 ECTS] YEAR 1 Block 1 Code + Description 1

IBMRS408R4 Applied Res. Methods II Thesis

Block 2 C 2

Code +Description

Block 3 C

Code +Description IBMTHS05R4 Graduation Placement/ Thesis IBMTHSws

Block 4 C

Code +Description

IBMTHS05R4 Graduation Placement/ Thesis

EDUCATIONAL UNIT: KNOWLEDGE DRIVEN [12 ECTS] 2

IBMEPR08R4 Entrepreneurship

IBMGLO08R4 Globalisation

IBMCHM08R4 Consultancy & Change Management

IBMSIM08R4 Strategic & Innovation Management

3 12

EDUCATIONAL UNIT: SPECIALISATION [15 ECTS] 4

MINOR

IBMSC708R4

(1)

(see Minors) Study Abroad Programme Minor Program

(15)

EDUCATIONAL UNIT: STUDY CAREER COACHING [3 ECTS] 5

IBMSC708R4

(1)

IBMSC808R4

EDUCATIONAL UNIT: STUDY ABROAD PROGRAM [29 ECTS]* 6

(IBMSAP07R4) Study Abroad Programme Major Program

(14)

22 30

rotterdam university handbook 2010-2011

10 examination regulations

page 056

IBMS CURRICULUM 2010/2011 (3) Regular (Bachelor) program -3 Modules Language Program IBMS EDUCATIONAL UNIT: PRACTICE DRIVEN [30 ECTS] Language

SEM

German

French

English IBMGER00N1

Nederlands*

Minors

IBMS In-depth

Marketing Management

IBMGER00N2

Finance & Accounting

IBMGER00N3

RBSDEU00N3

Logistics Management

IBMGER00N4

RBSDEU00N4

International Human Resource Management

IBMFRE00N1

International Business Management

French

IBMFRE00N2

French

IBMFRE00N3

Decision Making in International Organizations

French

IBMFRE00N4

IBMSPH00N1

Spanish

IBMSPH00N2

Spanish

IBMSPH00N3

Spanish

IBMSPH00N4

Dutch

IBMDUT00N1

Dutch

IBMDUT00N2

Dutch

IBMDUT00N3

Dutch

IBMDUT00N4

No Asian Languages in the IBMS Program (to be chosen in the Elective Program) Dutch students can choose 4 languages in the instruction language English (2010-2011) *There will be no languages with the instruction language Dutch (2010-2011) For old cohorts and cohort 2009-2010 there is only 1 language in Dutch: Duits.

RBS/HR Broad

X X**

European Sustainable Development & Leadership

Spanish

IBMS/HR Broad

X**

Latin American Studies

Doing Business in Emerging Markets

*New In-depth Minor IBMS [also possible for IBL students] **Subject to nr of applications

rotterdam university handbook 2010-2011

10 examination regulations

page 057

IBMS CURRICULUM 2010/2011 (4) Accelerate Program (Cohort Feb 2010) PREVIOUS EDUCATION 86 ECTS SEM 6 BLOCK 11

ECTS

AdvMK Ibmmk 208R1

SEM7

BLOCK 12

AdvEC Ibmec 208R1

AdvLM Ibmlm 208R1

PPM Ibmpm 108R1

ECTS

BLOCK13

SEM8

ECTS

BLOCK 14

ECTS

OM Soc Beh+Mngt Ibmom 208R2

THS Ibmths 05R4

AppFA Ibmfa 308R2

AppRES Methods I Ibmrs 308R3

AppRES Methods II Ibmrs 408R4

THS workshop

AppMK Ibmmk 308R2

OM Env+ Bus Ibmom 108R2

QRM Ibmqrm 108R1

AdvRES Ibmrs 208R2

AppLM Ibmlm 308R2

BCN Ibmbc 308R2

BCN Ibmbc 409AC

EUR Ibmeur 08R3

CSR Ibmcsr 08R3

CHM Ibmchm 08R4

SIM Ibmsim 08R4

MINOR MM/FA/LM/IBM

MINORS

SCC

AdvFA Ibmfa 208R1

SCC

BLOCK 15-16

ECTS

35 124

PLC

86 240

Minors

IBMS In-depth

Marketing Management

Finance & Accounting

Logistics Management

International Business Management

IBMS/HR Broad

RBS/HR Broad

rotterdam university handbook 2010-2011

10 examination regulations

page 058

IBMS CURRICULUM 2010/2011 (5) Accelerate Program (Cohort Feb 2011) PREVIOUS EDUCATION 80 ECTS SEMESTER 7 BLOCK 11 AdvEC IBMEC 208R1

ECTS

BLOCK 12

ECTS BLOCK 13

ECTS

BLOCK 14

ECTS

AppMK IBMMK 308R2

OM Soc Beh+Mngt IBMOM 208R2

AppFA IBMFA 308R2

AdvMK IBMMK 208R1

OM Env+ Bus IBMOM 108R2

AdvFA IBMFA 208R1

AdvLM IBMLM 208R1

EUR IBMEUR 08R3

RIM IBMRIM 08R3

CHM IBMCHM 08R4

GLO IBMGLO 08R4

EM IBMEM 108R3

CSR IBMCSR 08R3

EPR IBMEPR 08R4

SIM IBMSIM 08R4

AppRES Methods II IBMRS 408R4

AppLM IBMLM 308R2

AppRES Methods I IBMRS 308R3

AppEC IBMEC 308R2

BCN IBMBC 309AC

BCN IBMBC 409AC

MINOR MM/FA/ LM/IBM

MINORS

SCC

BLOCK 15-16

ECTS

THS IBMTHS 05R4

THS workshop

SCC

51 100

30 130

PLC

80 240

rotterdam university handbook 2010-2011

Minors

10 examination regulations

IBMS In-depth

Marketing Management

Finance & Accounting

Logistics Management

International Business Management

IBMS/HR Broad

RBS/HR Broad

page 059

rotterdam university handbook 2010-2011

10 examination regulations

page 060

IBMS CURRICULUM 2010/2011 (6) Fast Track Program VWO EDUCATIONAL UNIT: PRACTICE DRIVEN YEAR 1 Block 1 Code + Description

Block 2 E

Code +Description

IBMBC209FT Business Commun

Code +Description

IBMBC409FT Business Commun

IBMPM109FT Project Mngt

IBMPM309FV Project Mngt

IBMPM409FV Project Mngt

IBMRS109FV Res Methods

IBMRS209FT Res Methods

IBMIC109FT ICT Skills

IBMIC209FT ICT Skills

IBMCT109FT Crit Thnkg

1 2 3

Code +Description

IBMBC309FT Business Commun

IBMPM209FV Project Mng

IBMQM109FV Quant Res Meth

Block 4 E

IBMBC109FT Business Communication

Block 3

EDUCATIONAL UNIT: KNOWLEDGE DRIVEN 6

IBMFA109FT Finance+Acc

IBMFA209FT Finance+Acc

IBMFA309FT Finance+Acc

IBMBL109FT Business Law

IBMBL209FV Business Law

IBMOM109FT Env+Bus

IBMMK109FT Marketing

IBMMK209FT Marketing

IBMMK309FT Marketing

IBMLM109FT Logistics

IBMLM209FT Logistics

IBMEC109FT Economics

IBMEC209FT Economics

IBMOM309FT OrgBeh+Mngt

IBMLM309FT Logistics

IBMEC309FT Economics

12 12

2nd LAN SPH/GER/FRE

3 10

3 13 23

IBMOM209FT SocBeh+Mngt

IBMOM409FT OrgDes+Mngt

2nd LAN SPH/GER/FRE

11 19

rotterdam university handbook 2010-2011

10 examination regulations

page 061

Sequel IBMS CURRICULUM 2010/2011 (6) Fast Track Program VWO EDUCATIONAL UNIT: STUDENT DRIVEN YEAR 1 Block 1 13

Electives

Block 2 (2)

Electives

Block 3 (2)

Electives

Block 4 -

Electives

(2)

2 2

EDUCATIONAL UNIT: STUDY CAREER COACHING 14

IBMSC109FT

(1)

IBMSC209FT

(1)

IBMSC309FT

(1)

IBMSC409FT

(1)

1 2

EDUCATIONAL UNIT: RECOGNITION OF PRIOR LEARNING/PRIOR LEARNING ASSESSMENT (RPL/PLA) (conditional) 15

IBMPRO01 Project Skills

IBMBCN01 Business Com

IBMPRO02 Project Skills

IBMLAN01 Language Skills

IBMBCN02 Business Com

IBMLAN02 Language Sk

16 19 22

34 60

21 60

120

rotterdam university handbook 2010-2011

10 examination regulations

page 062

IBMS CURRICULUM 2010/2011 (7) Fast Track Program MBO EDUCATIONAL UNIT: PRACTICE DRIVEN YEAR 1 Block 1 Code + Description 1

IBMBC109FT Business Communication

IBMPM109FT Project Mngt

Block 2 C

Code +Description

IBMBC209FT Business Commun

Block 3 C 3

Code +Description

IBMBC309FT Business Commun

Block 4 C

Code +Description

IBMBC409FT Business Commun

IBMCT109FT Crit Thnkg

2 IBMQM109FM Quant Res Met

IBMPC409FM Comp Analys

IBMRS109FM Res Methods

IBMRS209FT Res Methods

IBMSS109FM Study Skills

IBMICT09FM SS ICT Skills

IBMIC109FT ICT Skills

IBMPC109FM Project Case

IBMPC209FM Project Case

IBMPC309FM Comp Analys

6 15

EDUCATIONAL UNIT: KNOWLEDGE DRIVEN IBMFA209FT Finance+Acc

IBMFA309FT Finance+Acc

IBMOM109FT Env+Bus

IBMOM309FT OrgBeh+Mngt

IBMMK309FT Marketing

IBMBL209FM Business Law

IBMLM309FT Logistics

IBMEC309FT Economics

IBMFA109FT Finance+Acc

IBMBL109FT Business Law

IBMMK109FT Marketing

IBMMK209FT Marketing

IBMLM109FT Logistics

IBMLM209FT Logistics

IBMEC109FT Economics

IBMEC209FT Economics

11 12

2nd LAN SPH/GER/FRE

11 21

IBMOM209FT SocBeh+Mngt

IBMOM409FT OrgDes+Mngt

2nd LAN SPH/GER/FRE

13 21

rotterdam university handbook 2010-2011

10 examination regulations

page 063

Sequel IBMS CURRICULUM 2010/2011 (7) Fast Track Program MBO EDUCATIONAL UNIT: STUDENT DRIVEN YEAR 1 Block 1 13

Electives

Block 2 -

Electives

Block 3 (4)

Electives

Block 4 -

Electives

(2)

2 2

EDUCATIONAL UNIT: STUDY CAREER COACHING 14

IBMSC109FT

(1)

IBMSC209FT

(1)

IBMSC309FT

(1)

IBMSC409FT

(1)

1 2

EDUCATIONAL UNIT: RECOGNITION OF PRIOR LEARNING/PRIOR LEARNING ASSESSMENT (RPL/PLA) (conditional) 15

IBMPS109FM Project Skills

IBMPS209FM Project Skills

IBMPS309FM Project Skills

IBMPS409FM Project Skills

IBMIS109FM ICT Skills

IBMBS109FM Business Com

IBMIS209FM ICT Skills

IBMBS209FM Business Com

IBMLS109FM Language Skills

IBMLS209FM Language Skills

IBMLS309FM Language Sk

IBMLS409FM Language Sk

19 60

20 22

32 60

120

rotterdam university handbook 2010-2011

10 examination regulations

ARTICLE 10.4

IBMS Exam Programme Organisation 2010/2011

•

10.4.1 THE PROPAEDEUTIC PHASE OR FIRST YEAR,

•

IBMS PROGRAMME 2010/2011

a. Organisation of the ﬁrst year The ﬁrst year consists of two semesters, each semester consisting of two blocks.

• •

The ﬁrst year consists of six units of study: 1. The nine theoretical modules

27 ECTS

2. Business Communication

08 ECTS

3. Elective modules together equalling

06 ECTS

4. Skills modules

10 ECTS

5. 2nd language

06 ECTS

6.Study Career Coaching SCC

03 ECTS

In order to pass the propaedeutic examination the student must also meet the following requirements with regard to the units of study: • Within the total of the 9 scores for the theoretical modules there can be no more than two grades lower than 5.5 but at least 4.0, while the average of the non-rounded scores must be at least 5.5. • The average for the 2nd-language module scores must be at least 5.5, while there can-

•

not be more than one insufficient module grade (= not lower than 4.0) The second language which has been chosen at the start of the study cannot be altered during the study. The score for every BCN module must be at least 5.5 The score for every elective module must be at least 5.5 The average for the skills modules must be at least 5.5, while there cannot be more than one insufficient module grade (= not lower than 4.0) The scores for every SCC module must be a pass.

b. The First Year certificate The First Year certificate (propaedeutic phase) will be awarded after fulfilling all the requirements and achieving 60 ECTS credits. c. (Negative) Binding Study Recommendation After the first year of study (12 months), students must have gained a minimum of 37 ECTS. If not, students will be excluded from the programme (Negative Binding Study Recommendation) Exams of the first year of study which have not been passed, can be re-sat in the exam period in the following block. Exams from block 4 can be re-sat directly after that block in the same year of study.

page 064

After two years of study (24 months) students must have gained a minimum of 60 ECTS in the propaedeutic phase (must have completed the propaedeutic phase). Additional ECTS gained by extra electives cannot be used to compensate for other modules. If 60 ECTS have not been acquired, students will be excluded from the programme (Binding Negative Study Advice). The second language which has be chosen at the start of the study cannot be altered during the first year of study. Students have 1 month to apply for a change. After the first year students can apply for a 2nd language change. Request to course director. First year exams which have not been passed can be re-sat in the first-year exam and re-sit exam periods in the following year. Students with a ‘BO’ or Special Circumstancedenomination (advice by Study Counselling department) will not receive a BSR when course director and examination board acknowledges the denomination. 10.4.2 THE MAIN PHASE, IBMS PROGRAMME 2010/2011

a. Organisation of the main phase The main phase consists of six semesters. In the main phase students must pass elective modules, equalling a minimum of 6 credits.

rotterdam university handbook 2010-2011

10 examination regulations

The placement takes place in the 5th semester (28 ECTS credits). In semesters 6 and 7 the Minor has to be chosen (15 ECTS credits per semester). Students with a Dutch secondary school certiﬁcate (Havo, Vwo) are to participate in an exchange programme in the 7th semester (14 ECTS study abroad programme and 15 ECTS minor programme) or at least will do 1 semester abroad. This is also possible with a placement (abroad) or graduation placement (abroad). It is also possible to do more than 1 semester abroad. In semester 8 a thesis will be written. (28 ECTS credits). There are admission requirements for the studies abroad, the placement and the thesis. Exceptions to these requirements can be made by the course director IBMS study programme in co-operation with the Examination Board.

b. Organisation of the second year The second year consists of two semesters, each semester consisting of two blocks. The second year consists of six units of study. 1. The eight theoretical modules

24 ECTS

2. Business Communication

08 ECTS

3. Elective modules together equalling

06 ECTS

page 065

4. Skills (research, critical thinking), and project management

11 ECTS

5. 2nd language

08 ECTS

1.Placement

28 ECTS

6.Study Career Coaching SCC

03 ECTS

2.Four theoretical modules

11 ECTS

3. Minor Programme

15 ECTS

In order to complete the second year of study, the student must also meet the following requirements with regard to the units of study: • Within the total of the 8 scores for the theoretical modules there can be no more than two module grades lower than 5.5 but not lower than 4.0, while the average of the nonrounded module scores must be 5.5. • The average for the 2nd language module scores must be at least 5.5, while there cannot be more than one insufficient module grade (=not lower than 4.0). • The score for every BCN module must be at least 5.5 • The score for every elective module must be at least 5.5 • The average for the skills modules must be at least 5.5, while there cannot be more than one insufficient module grade (= not lower than 4.0) • The scores for every SCC module must be a pass.

c. Organisation of the third year The third year consists of two semesters (ﬁve and six), with semester six consisting of two blocks.

The third year consists of six units of study:

4.Skills

01 ECTS (5.5 at least)

5.BCN

02 ECTS (5.5 at least)

6.Study Career Coaching SCC

03 ECTS

In order to complete the third year of study, the student must meet the following requirements with regard to the units of study: • Successful completion of the placement and the placement report with a minimum of 5.5. See placement handbook. • Within the total of the 4 scores for the theoretical modules there can be no more than one module grade lower than 5.5 but at least 4.0, while the average of the non-rounded module scores must be at least 5.5. • The score for every Minor module must be at least 5.5; all partial modules must be at least 5.5 • The scores for every SCC module must be a pass.

rotterdam university handbook 2010-2011

10 examination regulations

d. Organisation of the fourth year The fourth year consists of two semesters, each semester consisting of two blocks.

10.4.3 ORGANISATION OF THE FAST TRACK

The fourth year consists of ﬁve units of study: 1. Four theoretical modules

12 ECTS

2. Minor Programme

15 ECTS

3. Graduation Placement/Thesis

28 ECTS

4. Study Career Coaching SCC

03 ECTS

5. Skills 6. Study Abroad programme Major Programme Minor Programme

02 ECTS (5.5. at least) 14 ECTS 15 ECTS

page 066

PROGRAMME (COMPENSATION) YEAR 1+2

FT IBMS MBO/VWO Compensation Year 1 & 2 MBO Year 1 (semester 1/Block 1+2) Knowledge Driven (27-33): 21 Practice Driven (18-24): 14 Student Driven (6): 4 SCC (3): 2 RPL/PLA: 19 Unit

Subject

Min Score

PC109, PM109

2 subjects 1 subject 4.0-5.5 average 5.5

FA109, BL109, MK109, LM109, EC109

5 subjects 1 subject 4.0-5.5 average 5.5

BC109

5.5

2nd Language (semester/2 Blocks)

5.5

PS109, IS109, LS109 3 subjects RPL/PLA*

5.5 each subject

Electives

5.5

SC109

SS109

PC209, RS109

2 subjects 1 subject 4.0-5.5 average 5.5

MK209, FA209, LM209, EC209

4 subjects 1 subject 4.0-5.5 average 5.5

BC209

5.5

2nd Language (see above)

5.5

PS209, BS109, LS209 3 subjects RPL/PLA*

5.5 each subject

Electives

5.5

SC209

ICT09

Block

*Subject to change In order to complete the fourth year of study, the student must also meet the following requirement with regard to the units of study: • Successful completion of the thesis with a minimum of 5.5. For the calculation of this grade, students are referred to the thesis guide. • Within the total of the 4 scores for the theoretical modules there can be no more than one module grade lower than 5.5 but at least 4.0, while the average of the non-rounded scores must be at least 5.5. • The score for every minor module must be at least 5.5; all partial modules must be at least 5.5 • The scores for every SCC module must be a pass.

rotterdam university handbook 2010-2011

10 examination regulations

page 067

FT IBMS MBO/VWO Compensation Year 1 & 2

PS409, BS209, LS409 3 subjects RPL/PLA*

5.5 each subject

Electives

5.5

VWO Year 1 (semester 1/Block 1+2)

MBO Year 2 (semester 2/Block 3+4)

SC409

*Subject to change Knowledge Driven (27-33): 23 Practice Driven (18-24): 12 Student Driven (6): 4 SCC (3): 2 RPL/PLA: 19 Unit

Knowledge Driven (27-33): 21 Practice Driven (18-24): 15 Student Driven (6): 2 SCC (3): 2 RPL/PLA: 20

Subject

Min Score

PM109, RS109

2 subjects 1 subject 4.0-5.5 average 5.5

FA109, BL109, MK109, LM109, EC109

5 subjects 1 subject 4.0-5.5 average 5.5

BC109

2nd Language (semester/2 Blocks)

Min Score

PC309, CT109, RS209, IC109

4 subjects 1 subject 4.0-5.5 average 5.5

OM109, FA309, OM209, MK309

4 subjects 1 subject 4.0-5.5 average 5.5

5.5

BC309

5.5

2nd Language (semester/2 Blocks)

5.5

PS109, IS109, LS109 3 subjects RPL/PLA*

5.5 each subject

SC109

PM209, QM109

2 subjects 1 subject 4.0-5.5 average 5.5

MK209, FA209, LM209, EC209, BL209

5 subjects 1 subject 4.0-5.5 average 5.5

1+2

PS309, IS209, LS309 3 subjects RPL/PLA*

5.5 each subject

Block

BC309

5.5

2nd Language (semester/2 Blocks)

5.5

PRO02, BCN02, LAN02 3 subjects RPL/PLA*

5.5 each subject

SC309

PM409, IC209

2 subjects 1 subject 4.0-5.5 average 5.5

2nd Language (see above)

5.5

Electives

4 subjects 1 subject 4.0-5.5 average 5.5

1+2

MK309, OM109, FA309, OM209

PC409, QM109

2 subjects 1 subject 4.0-5.5 average 5.5

5.5

SC209

BC409

4 subjects 1 subject 4.0-5.5 average 5.5

PM309, CT109, RS209, IC109

SC309

5.5

EC309, LM309, OM309, OM409 BL209

2nd Language (see above)

Block

Min Score

5.5

5 subjects 1 subject 4.0-5.5 Average 5.5

Subject

Electives

5.5

Unit

BC209

Knowledge Driven (27-33): 19 Practice Driven (18-24): 16 Student Driven (6): 2 SCC (3): 2 RPL/PLA: 21

*Subject to change

Unit

VWO Year 2 (semester 2/Block 3+4)

Subject

Block

FT IBMS MBO/VWO Compensation Year 1 & 2

rotterdam university handbook 2010-2011

10 examination regulations

EC309, LM309, OM309, OM409

4 subjects 1 subject 4.0-5.5

10.4.5 GLOSSARY

BC409

5.5

2nd Language (see above)

5.5

Propaedeutic Phase (First Year programme) The ﬁrst year of the study programme comprising 60 ECTS credits.

Electives

5.5

3+4

SC409

*Subject to change 10.4.4 ORGANISATION OF THE ACCELERATE PROGRAMME

As of February 2011 the accelerate curriculum will entail several changes. The regulation for this programme will be published after block 1 of the new study year. For Cohort February 2010 the regulation is that all modules should have 5.5 or more in order to receive credits for the modules of the programme. The HR/IBMS certiﬁcate When the student has obtained the propaedeutic diploma and has passed all units of study in the main phase of the study programme, the student is given a certiﬁcate, with the title BBA. A list of grades per module/project is added to the diploma as a supplement.

Main phase The part of the study programme following the propaedeutic phase, comprising 180 ECTS credits, divided over 3 years. Unit of study One or more modules and/or projects constituting a coherent whole. A speciﬁed number of ECTS credits are attached to each unit of study. Minor Modules ( 30 ECTS) which together broaden and deepen the knowledge acquired in the study programme. There are two types of Minors: Specialisations in which the knowledge acquired in the study programme is deepened, and specialisations in which the knowledge acquired in the study programme is made broader. Study programme A coherent whole of units of study. Study abroad programme A programme at the partner university (abroad) consisting of a minor programme and a major programme.

page 068

Module A self-contained quantity of coherent knowledge, attitude and skills, sometimes consisting of a number of partial modules. Theoretical module A theoretical module is a self-contained quantity of knowledge, attitude and skills. Partial module A quantity of coherent knowledge, attitude and skills (possibly including practical elements) which can be considered a self-contained part of a module. Project A case study or simulation integrating knowledge, attitude and skills obtained in the various modules and carried out by teams. Pass grade A grade of at least 5.5 achieved for a module or a project. ECTS European Credit Transfer and Accumulation System. The standard for the determination of the study load of a module or unit of study. A credit equals 28 hours of study.

rotterdam university handbook 2010-2011

11 examination regulations

page 069

11 Examination Regulations

ARTIKEL 11.1

Registration and identiďŹ cation 1. Students must report to the invigilator in the classroom 15 minutes prior to the commencement of the examination for registration.

2. Students take their places and wait until the examination begins and the examination papers and answer sheets are handed out.

2. In order to register, they must show their student identity card. Other means of identification can be a driverâ&#x20AC;&#x2122;s licence, passport, identity card or public transport card.

3. Every student receives the same number of answer sheets and pieces of scrap paper. Only paper carrying the logo of Rotterdam University can be used. At the end of the examination the exact number of sheets handed out are taken in.

3. Students who do not have a student identity card or other means of identification with them must report to the RBS Administration Office. There they can obtain an examination pass which must be handed in to the invigilator.

must be left in the front of the classroom. Lockers are available at the RBS.

ARTIKEL 11.2

Entering and leaving the examination room 1. After registration mobile phones must be switched off and put away. Coats and bags

4. Only the aids indicated on the front page of the examination paper can be used. Only Casio FX-82MS calculators may be used. 5. During the examination no aids (books, notes, calculators, etc) may be lent to other students. 6. Lunch boxes and pencil cases are not allowed on the tables.

7. Any form of headdress is not permitted during the examination unless it is an expression of religion. The face must be in view at all times. 8. Students who are more than 30 minutes late are no longer allowed to take part in the examination. 9. Students cannot leave the room during the first 30 minutes of the examination regardless of how long the examination is planned for. 10. Using the toilets during the examination is not permitted. 11. When the examination is finished, papers are handed in one by one. All papers (examinations, answer sheets and scrap paper) are to be handed in unless stated otherwise on the examination. 12. If applicable, students are requested to hand in the completed evaluation forms. Completing these forms will contribute to quality improvements in the study programme.

rotterdam university handbook 2010-2011

ARTIKEL 11.3

11 examination regulations

Fraud

Food and drinks

1. In cases where the invigilator suspects fraud, he/she has the right to confiscate the examination paper and request the student to leave the room when he/she requests that you do so.

Food and drinks must be placed in view on the table before the examination begins. No food or drinks are allowed in the computer rooms.

2. The invigilator will report the suspected fraud to the Examination Board. 3. During the examination you cannot speak. If anyone speaks, this will be regarded as fraud.

ARTIKEL 11.5

ARTIKEL 11.4

Studying with a disability 1. Students with a disability are given the opportunity by the Examination Board to take the preliminary examination in a manner which is adjusted to their disability. This is to be evaluated by the Examination Board. 2. The invigilators are not authorised to make adjustments on their own accord. Adjustments made by the invigilator are only made following a written indication by the Examination Board.

ARTIKEL 11.6

Silence During the preliminary examinations silence must be kept and activities that may distract students must be avoided. Disturbance is followed by removal and exclusion from further participation in the preliminary examination.

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12 Study Information

ARTIKEL 12.1

Schedules Every year the Executive Board draws up the academic year calendar. After it has been determined, the calendar is published in the magazine of Rotterdam University. The calendar is also included in the Education and Examination Regulations, complemented by educational activities that are organised speciﬁcally for the programme. The schedule consists of 4 blocks of 10 weeks, possibly 9, plus several weeks for introduction and conclusion. Within a block, the subject matter of an education unit is offered, processed and tested. The Management of the School can decide, on educational grounds, to extend the time period during which the education unit is offered, processed and tested, by no longer than one academic year. Lecture schedules, preliminary examination schedules and re-sit schedules are announced two weeks in advance (not including holidays) via information screens/notice boards or other chan-

nels that guarantee easy access to the students. Schedule changes are announced via monitors/ notice boards. In the schedules the duties of student members of the Central Representative Board and the School Representative Board are taken into consideration.

School Representative Board is stipulated in the university’s regulations for representative boards, see “Statuten en Reglementen” on HINT. 2. Authority and tasks Tasks and authority of the CMR and the School Representative Board are stipulated in the university’s regulations for representative boards, see “Statuten en Reglementen” on HINT.

ARTIKEL 12.2

Participation in decision-making 1. Representative Boards a. The university has a Central Representative Board (CMR). The CMR is the representative board as referred to in article 10.17 of the Higher Education and Research Act. b. There are separate School Representative Boards (IMR)within Rotterdam University as referred to in article 10.25 of the Higher Education and Research Act. Each School has a School Representative Board. c. The organisation of the CMR and of the

3. Information Students wishing to obtain information about the Representative Boards can direct their questions to the ofﬁcial secretary of the Central Representative Board. E-mail address: cmr@hro.nl. Information about the Boards can be found in the Education and Examination Regulations and on the website of Rotterdam University. The Boards give advice on many topics. For example, the Central Representative Board has the right to consent for: • the Rotterdam University Handbook, • the system of quality assurance,

rotterdam university handbook 2010-2011

• parts of the Education and Examination Regulations. This means that they can block decisions. In a number of matters the School Representative Board has the right to consent, for example in the strategic plan of the School. 4. Study Programme Committees For each study programme or group of study programmes, there is a “study programme committee”, which has the following tasks: • advice on the Education and Examination Regulations of the study programme before the Executive Board makes them official; • the yearly evaluation of the way in which the Education and Examination Regulations are applied; • assessment of the evaluation data and giving advice on quality enhancing measures; • advice, either by request or on its own accord, to the Management of the School and to the School Representative Board. The organisation, authority and tasks of the study programme committees are stipulated in the “Study Programme Committee Regulations”, see “Statuten en Reglementen” on HINT.

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appendix regulations for study recommendation and rejection

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Appendix Regulations for Study Recommendation and Rejection

Rotterdam University issues a study recommendation to all students in the propaedeutic phase two times: the first time at the end of the first year of registration and – if applicable – at the end of the second year of registration. Therefore, these regulations consist of two parts: one for the first year and one for the second year.

1. The First Year of Registration in the Propaedeutic Phase 1.1 Study Recommendation At the end of the ﬁrst year of registration in the propaedeutic phase every student, in conformity with the Higher Education and Research Act, article 7,8b, in the full-time, part-time or dual-track variant of the Bachelor programme is issued a written recommendation about the continuation of the study in this Bachelor programme or elsewhere. The ﬁrst year of registration runs from the moment of registration (1 September or later) until the end of that academic year (31 August).

1.2 Rejection For those students who have not completed their propaedeutic phase and who are not considered suitable for the Bachelor programme – taking the students’ personal circumstances into consideration (see article 1.4.3) – a rejection is added to the recommendation if the student does not meet the requirements. This applies to students in the full-time, part-time and dualtrack variants of the Bachelor programme. 1.3 Conditions A rejection will only be added to the recommendation if the following conditions are met: 1.3.1 At the beginning of the ﬁrst year of registration in the propaedeutic phase of a full-time, parttime or dual-track study programme every student is informed of the criteria and the procedure concerning the study recommendation and of the possibility to appeal against the rejection with the Board of Appeal. The Regulations for Study Recommendation and Rejection are part

of the Education and Examination Regulations. The full text of these regulations is available on the internet site of Rotterdam University. 1.3.2 In the ﬁrst year of the propaedeutic phase there is a monitoring system for the study progress, also to guarantee the student’s insight into his study progress from the start of his studies. 1.3.3 There is individual study coaching, which, among other things means that there is timely feedback in the case of clearly insufﬁcient study results. The study coaching programme has at least three formal moments: • At the end of block 1 there is a meeting with the student about the study results of that period. • At the end of block 2 and, if necessary also at the end of block 3, another meeting takes place with the student about the study re-

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sults so far. If the study results fall back considerably the mentor gives an official warning to the student. This warning is sent to the student or the student endorses the warning. • The warning contains a period of time within which the study results must have improved to such an extent that there is no reason for issuing a rejection. • Prior to the official advice at the end of the academic year that the student has not met the criteria and will consequently receive a rejection, the Management of the School gives the student the opportunity to be heard (Article 7.8b.4 of the Higher Education and Research Act).

variants of a Bachelor programme these criteria apply as well, in as far as the education programme of the ﬁrst year of study comprises 60 credits.

Further details of the conditions for exemptions are given in 1.4.3.2.

The conclusions of the meetings are laid down in writing and included in the student’s ﬁle.

1.4 Criteria 1.4.1 Quantitative criteria 1.4.1.1 A rejection will be added to the study recommendation if a full-time student has not obtained at least 37 credits for parts of the propaedeutic phase of the study programme at the end of the ﬁrst year of registration in the propaedeutic phase of the study programme at Rotterdam University. For students in the dual-track or part-time

1.4.1.2 If the education programme of the first year of a dual-track or part-time variant comprises less than 60 credits, the number of credits to be obtained is set at 60% of the total number of credits of the propaedeutic phase. The exact number of credits of the propaedeutic phase and the criteria used are defined in the study guide. 1.4.1.3 Students of the regular second intake in February will receive a rejection if they have obtained 17 or less credits for parts of the propaedeutic phase of the study programme. For students registered in the dual-track or part-time variants of the Bachelor programme the number of credits to be obtained is set at 30% of the total number of credits to be obtained in the first year of the propaedeutic phase. 1.4.1.4 Credits obtained through exemptions only count if the study result on the basis of which the exemption has been granted was obtained in the same academic year as the academic year for which the recommendation is issued.

1.4.1.5 Credits obtained through a second registration in another Bachelor programme only count if the Director of the Bachelor programme for which the recommendation is issued has determined that those credits are relevant to his own Bachelor programme. 1.4.1.6 Credits obtained through compensation do not count until all conditions required for compensation have been met. 1.4.1.7 If a student switches to the propaedeutic phase of another Bachelor programme at Rotterdam University, additional arrangements will be made with the student concerning the quantitative criteria to be met in order not to receive a rejection. This applies to students coming from Rotterdam University and to students coming from other universities. It is possible that the student, as a result of the arrangements made, must obtain more than 37 credits for parts of the propaedeutic phase of the study programme within the academic year in order not to receive a rejection. The arrangements made are laid down in writing and included in the student’s ﬁle.

rotterdam university handbook 2010-2011

1.4.1.8 If a student registers in the propaedeutic phase of a Bachelor programme and this student has not been previously registered in Higher Education (i.e. a student who starts later; not those who switch) individual arrangements will be made with this student concerning the quantitative criteria to be met in order not to receive a rejection. The arrangements will be laid down in writing. 1.4.2 Qualitative Criteria 1.4.2.1 The management of the School designates educational units for each Bachelor programme in the School, which are of ﬁrst importance to the selection for study and profession. Upon request this designation must be motivated with objective reasons. The designated educational units have a total study load of not more than 14 credits and not less than 6 credits. For a part they are of process nature, e.g. a placement and preferably are a number of credits in size. 1.4.2.2 1.4.2.2 In the Education and Examination Regulations the designated educational units are stated explicitly, their study load and how many credits must be obtained by the student in order not to receive a rejection. This is according to the following system: 14 ¬ 10 credits 13 ¬ 9 credits

appendix regulations for study recommendation and rejection

12 11 10 9 8 7 6

¬ ¬ ¬ ¬ ¬ ¬ ¬

8 credits 8 credits 7 credits 6 credits 6 credits 5 credits 4 credits

As a result of these qualitative criteria there may be situations in which the student has obtained 37 credits for parts of the propaedeutic phase of the study programme but is still issued a rejection because an insufficient number of credits were obtained for the designated educational units. 1.4.2.3 The credits obtained through the designated educational units count for the quantitative criteria.(see 1.4.1) 1.4.2.4 A student who has obtained 45 or more credits for parts of the propaedeutic phase of the study programme at the end of the first year is not issued a rejection, even though he/she may not have met the qualitative criteria. For students in the dual-track and part-time variants of the Bachelor programme in which the first year comprises less than 60 credits, the criteria have been set at 75% of the total number of credits of the first year. In the Education and Examination Regulations it is indicated how many credits are involved.

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1.4.2.5 If a student switches to the propaedeutic phase of another Bachelor programme at a university of professional education during the academic year, additional arrangements will be made with this student by or on behalf of the Management of the School concerning the qualitative criteria the student must meet in order not to receive a rejection. The arrangements are laid down in writing. 1.4.2.6 If a student registers in the propaedeutic phase of a Bachelor programme at a university of professional education during the academic year and this student has not been previously registered in higher education, additional arrangements will be made with this student by or on behalf of the Management of the School concerning the qualitative criteria the student must meet in order not to receive a rejection. The arrangements are laid down in writing. 1.4.3 Deviation from the Criteria 1.4.3.1 The criteria described in 1.4.1 and 1.4.2 may be deviated from if the personal circumstances of the student, as meant in this handbook, article 3.2 section 1, give rise to such deviation. The following guidelines apply: • The personal circumstances of the student are only taken into consideration if the student has mentioned them in time. In this case

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the student counsellor gives advice. • If the student has only been able to study for a part of the year, a recommendation is still issued, if possible, with the possibility of a rejection, based on the part of year that the student was able to study. The criteria are adapted proportionally. • If the Management of the School is of the opinion that it is not possible to issue a well-motivated recommendation because the period of study has been too short, the recommendation will be postponed until the end of the second year of registration in the propaedeutic phase. See chapter 2.

1.4.3.3 Students discontinue their studies before 1 February in the ﬁrst year of registration in the propaedeutic phase may return in the following academic year, as they have not received a rejection (see 1.6). These students must meet the criteria of chapter 2 in the second year of registration.

2. The Second Year of Registration in the Propaedeutic Phase

1.4.3.2 Students with exemptions will be offered a curriculum consisting of the educational units of the propaedeutic phase they have not completed yet, supplemented by educational units of the postpropaedeutic phase up to a total of 60 credits. The qualitative and quantitative criteria of 1.4.1 and 1.4.2 apply to this package of 60 credits. If the education programme of the ﬁrst year comprises less than 60 credits, the quantitative criteria of 37 credits or 45 credits respectively are adapted proportionally. Here too it applies that a total of 60 credits must be obtained in order not to receive a rejection. The adapted criteria are stated in the study guide. A student who has completed the propaedeutic phase cannot be rejected for the Bachelor programme concerned (see also 2.4.3 below).

1.5 Terminating the Study 1.5.1 Students who wish to terminate their studies (and are consequently formally de-registered as a student as from 1 March) do not receive a rejection. 1.5.2 Students who wish to terminate their studies after 1 February (and are consequently formally de-registered as a student as from 1 April or later) do receive a recommendation with a rejection, if applicable. 1.6 Interruption of the Study Students who wish to interrupt their studies must make arrangements with the Management of the School prior to the interruption about the conditions for restarting their studies. These arrangements are laid down in writing and added to the student’s ﬁle.

2.1 Study Recommendation Every student receives a study recommendation about the continuation of the study within the Bachelor programme or elsewhere at the end of second year of registration in the propaedeutic phase of the full-time, part-time or dual-track variant of a Bachelor programme. 2.2 Rejection For students who have not completed the propaedeutic phase after two years of registration – the student’s personal circumstances having been taken into consideration (see article 1.4.3.1) – a rejection will be added to the study recommendation. This applies to students in full-time, part-time and dual-track variants of the Bachelor programme. 2.3 Conditions A rejection is only added to the study recommendation if the following conditions have been satisﬁed: 2.3.1 At the beginning of the second year of registration in the propaedeutic phase of a full-time, part-time or dual-track study programme every student is informed of the criteria and the procedure concerning the study recommendation and of the possibility to appeal against the

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rejection with the Board of Appeal. The Regulations for Study Recommendation and Rejection are part of the Education and Examination Regulations. The full text of these regulations is available on the internet site of Rotterdam University.

which the study results must have improved to such an extent that there is no reason for issuing a rejection. • Prior to the official advice at the end of the academic year that the student has not met the criteria and will consequently receive a rejection, the Management of the School gives the student the opportunity to be heard (Article 7.8b.4 of the Higher Education and Research Act).

second year of registration. These arrangements may contain both qualitative and quantitative criteria. The arrangements are laid down in writing and are included in the student’s ﬁle.

2.3.2 In the second year of the propaedeutic phase there is a monitoring system for the study progress, also to guarantee the student’s awareness of his study progress from the start of his studies. 2.3.3 There is individual study coaching, which means that there is timely feedback in the case of clearly insufﬁcient study results. The study coaching programme has at least three formal moments: • At the end of block 1 there is a meeting with the student about the study results of that period. • At the end of block 2 and, if necessary, also at the end of block 3, another meeting takes place with the student about the study results so far. If the study results fall back considerably the study career coach gives an official warning to the student. This warning is sent to the student or the student endorses the warning. • The warning contains a period of time within

2.4.3 Students who have completed the propaedeutic phase cannot be rejected for the Bachelor programme concerned.

3. Procedure and Consequences The conclusions of the meetings are laid down in writing and included in the student’s ﬁle.

2.4 Criteria 2.4.1 Students who have not obtained the propaedeutic diploma at the end of the second year of registration of a Bachelor programme will receive a rejection, unless they have obtained less than 23 Credits for parts of the propaedeutic phase of the study programme (including exemptions) but have not received a rejection due to their personal circumstances. 2.4.2 Individual arrangements will be made with students who, for whatever reason, have a deﬁcit of more than 37 Credits for parts of the propaedeutic phase of the study programme (similar to 1.4) about the requirements that must be met in order not to receive a rejection at the end of the

3.1 Consequences of Rejection 3.1.1 Binding Nature of the Rejection The rejection is binding, which means that the student who has received a rejection cannot reregister in the full-time, part-time or dual-track variants of the same Bachelor programme at Rotterdam University as a student or external student. The student may request the Management of the School to be re-registered. In this request it must be made plausible that the student will be able to participate successfully in the Bachelor programme (Article 7.8b section 5 of the Higher Education and Research Act). This request may be submitted after 1 June of the academic year following the date on which the rejection was issued. The Management of the School decides before 1 September on the

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request, so that the student may re-start the study in September if the decision is positive.

Management of the School may decide to revoke the ﬁnal recommendation.

If someone starts in a programme for which a binding negative study recommendation was issued previously, this is regarded as a new ﬁrst registration in the propaedeutic phase.

3.3 Contents and Form of the Study Recommendation and the Rejection 3.1.1 The study recommendation contains: The study recommendation contains: • The actual study recommendation, which may be combined with a rejection; • The number of credits obtained.

the responsibility of the Management of the School • When drawing up the study recommendation the opinion of the examination board and/or the Study Career Coach are always taken into consideration. • When a rejection is issued, the student counsellor is informed in time by the Management of the School.

3.1.2 Rejection in a Shared Propaedeutic Phase In the case of a shared propaedeutic phase the rejection based on the quantitative criteria applies to all Bachelor programmes sharing the propaedeutic examination concerned. In the Education and Examination Regulations it is indicated to which Bachelor programmes this applies. The Education and Examination Regulations also state for which Bachelor programme the rejection applies if the rejection was based on qualitative criteria only. 3.2 Procedure Study Recommendation and Rejection 3.2.1 General The study recommendation is issued to the student not later than the end of the academic year. Prior to this information the Management of the School gives the student the opportunity to be heard (Article 7.8b.4 of the Higher Education and Research Act). 3.2.2 Rejection Procedure A ﬁnal study recommendation is issued. If the student obtains more credits afterwards, the

3.3.2 Additions in the Case of Rejection In the case or rejection the information to the student also contains at least the following, in addition to what is described in 3.3.1: • In the case that the rejection is based on qualitative criteria: motivation of the rejection; • The message that the student can no longer register for the same Bachelor programme at Rotterdam University (and, in the case of a shared propaedeutic phase, for all Bachelor programmes sharing that propaedeutic phase); • If possible, a suggestion for another Bachelor programme within or outside Rotterdam University; • The possibility to appeal against the rejection. 3.4 Responsibilities and Authorities • Study recommendations are issued at School or study programme level. • Issuing study recommendations comes under

3.5 Hardship Clause In unforeseen circumstances in which the application of these regulations would lead to an obviously unfair situation, the Management of the School makes the ﬁnal decision. The Management of the School informs the Executive Board in these cases. 3.6 Appeal The student who has received a rejection may appeal against this rejection with the Board of Appeal, in conformity with the stipulation as contained in this Handbook. 3.7 Coming into force These regulations come into force as from 1 September 2003 and has last been amended on 1 September 2007. 3.8 Evaluation The Regulations for Study Recommendation and Rejection will be evaluated periodically and adapted if necessary.

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appendix regulations examination boards and examinders

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Appendix Regulations Examination Boards and Examiners.

ARTIKEL 1

Deﬁnitions

Examination The total of preliminary examinations belonging to a study programme or the propaedeutic stage of a study programme, for which the student obtains the credits belonging to the examination, by passing the examination, compensation or exemption. Examination Board The Board mentioned in art. 7.12 section 1 of the Higher Education and Research Act, in charge of conducting the examinations and the co-ordination of the preliminary examinations. Examiner The staff member as meant in art. 7.12 section 1 of the Higher Education and Research Act, in charge of holding the examination and assessing the result. Executive Board The Executive Board is in charge of governing

the university on the basis of the Higher Education and Research Act and the Statutes.of Stichting Hogeschool Rotterdam.

School An organisational unit within the university providing one or more study programmes.

Head of Student Affairs The ofﬁcer in a School or study programme in charge of the organisation of student affairs, including study progress.

Student Counsellor The ofﬁcer, employed by Rotterdam University, who is in charge of the personal counselling of the students.

Higher Education and Research Act The Act governing higher education in the Netherlands.

Student Statute The set of regulation within the university as meant in article 7.59 of the Higher Education and Research Act.

Management of the School The organisational body has been put in charge by the Executive Board of the daily management of the School. Preliminary Examination An investigation into the knowledge, understanding and skills of the candidate, as well as the assessment of the results of such an investigation. A preliminary examination is part of every module of a study programme.

Study Programme A coherent set of educational units, aimed at the realisation of well-deﬁned objectives in the ﬁelds of knowledge, understanding and skills. A study programme is registered as such in the Central Register of Study Programmes in Higher Education (CROHO) and has its own ISAT code. A study programme can be a Bachelor Programme, a continuation programme, a Master programme or a remainder of an old-style higher professio-

rotterdam university handbook 2010-2011

appendix regulations examination boards and examinders

nal education programme (before the BachelorMaster structure).

order to exercise the authorities of the examinations board on behalf of the examination boards concerned for the students of this propaedeutic phase. Authorisation is give to: a. one of the examination boards of the study programmes involved, b. or a special propaedeutic phase board, to be installed by the examination boards involve. The authorities are the same for all study programmes involved.

University Rotterdam University (Hogeschool Rotterdam)

ARTIKEL 2

Examination Board 1. There is a Examination Board for each programme or group of programmes offered by the university. The Examination Board determines objectively and professionally whether a student complies with the conditions laid down by the Education and Examination Regulations regarding the knowledge, understanding and skills necessary to graduate.

5. The Executive Board and the Management of the School may issue instructions of an organisational nature to the Chairman of the Examination Board.

ARTIKEL 3

2. For the full-time, part-time and dual-track variants of one study programme there is one and the same examination board. 3. The Executive Board decides if, and if so for which group op study programmes a shared examination board is installed, such as proposed by the Management of the School. In such cases the study programmes belong to the same School.. 4. In case study programmes have a shared propaedeutical phase, a special board is authorised for the students who have registered in the ﬁrst year of this propaedeutic phase, in

Composition and Chairmanship of the Examination Board 1. The Executive Board decides, as proposed by the Management of the School concerned, on the number of members of the examination board and appoints them on the basis of their expertise in the ﬁeld of the study programme concerned or or one of the programmes belonging to the group of programmes. 2. The Executive Board provides sufﬁcient warranty for the independent and professional performance of the Examination Board. 3. Before appointing a new member, the Exe-

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cutive Board will hear the members of the Examination Board concerned. 4. Appointments are made for the period of one academic year; re-appointment is always possible. Premature discharge is only possible following a member’s resignation or loss of the capacity on the basis of which the appointment was made. The Executive Board appoints the chairman of the examination board. The members of the Management of the School presiding over the study programme cannot be members of the examination board, nor can they be appointed chairman. These limitations also apply with regard to educational managers insofar as they do not have duties in the execution of the education and personnel of the School administration ofﬁce. The Management of the School, however, may attend the meetings of the examination boards in his capacity of advisor. The examination board may decide that its meeting is fully or partially private. 5. If an ofﬁcer in the study programme or the School concerned has been appointed as head of student affairs, this person – if he/ she is not yet a member of the examination board – is linked to the examination board in his/her capacity of advisor and attends the meetings, with the right to speak. In the case of special personal circumstances of the student, the student counsellor will issue his

rotterdam university handbook 2010-2011

advice to the board, by request on on his/her own accord.. 6. The activities of the examination board are described in the rules and regulations, in which it may be stated that there is a managing committee and that the members of the board – or the personnel added to the board within the context of their capacity – are given special tasks, such as the secretariat. The rules and regulations provide arrangements concerning convocations, frequency of meetings, minimum of members present, regulations for voting and reporting. The rules and regulations are set by the Executive Board. 7. The Chairman represents the Board externally.

ARTIKEL 4

Examiners 1. The examination board appoints examiners, on the understanding that, on the basis of these regulations, all members of the personnel charged with the education in the educational entity concerned are expected to act as examiners, unless the examination board decides differently. The examination board may appoint experts from outside Rotterdam University as examiners. In the context of this article the phrase “members of the per-

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sonnel” are also includes those who exercise the position of personnel on the basis of temporary posting or temporary hiring (“personnel not on the payroll”).

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d. 2. The appointment as examiner, for the members of the personnel, becomes void as soon as the person involved ceases to be part of the personnel charged with education in the educational entity concerned. The appointment as examiner of experts from outside Rotterdam University is for the period of one year and may be extended for such a period.

e. f.

g. ARTIKEL 5

Tasks and Authority Examination Board The Examination Board has the following tasks and authority: a. to determine objectively and professionally whether a student complies with the conditions laid down by the Education and Examination Regulations regarding the knowledge, understanding and skills necessary to graduate. (Higher Education and Research Act, article 7.12 part 2) b. to award the certificates as proof of successfully taking the examination (Higher Education Act article 7.11.1). Those who have the right to receive a certificate can ask the Examination Board not to do so yet in accordance with the regulations set by the Management of the School (Higher Education

h. i.

and Research Act 7.11 part 2 to issue statements as meant in the Higher Education and Research Act article 7.11.part 5 ( list of preliminary examinations passed) to make decisions regarding compensation in the case of not having to pass all preliminary examinations (Higher Education and Research Act article 7.12.3) to appointing examiners (Higher Education and Research Act article 7.12.1) Asking for information from examiners (Higher Education and Research Act article 7.12.2) to set rules concerning a proper course of events during the preliminary examinations and concerning the measures to be taken within this context (including measures in the case of fraud) (Higher Education and Research Act article 7.12.4) (Rotterdam University Handbook 9.5) to guarantee the quality of the preliminary and final examinations (WHW 7.12b part 1a) to issue guidelines and instructions concerning the assessment and grading of preliminary examinations to the examiners, within the scope of the Education and Examination Regulations, as meant in the Higher Education and Research Act article 7.13. to grant exemptions (Higher Education and Research Act article 7.12b, section 1d) (Rotterdam University Handbook 9.7)

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ARTIKEL 6

Tasks and authorities of the Examiner 1. The examiner has the following tasks and responsibilities: a. conducting the preliminary examinations (Higher Education and Research Act article 7.12c. section 1); b. for written preliminary examinations: submit the examination assignments to the examination board at least one week before the preliminary examination takes place, or so much earlier as decided by the examination board; c. supplying information to the examination board (Higher Education and Research Act article 7.12c. section 2); d. providing proof that the preliminary examination has been passed (Higher Education and Research Act article 7.11.1) (Rotterdam University Handbook 5.2, section 5) 2. No other authorities or tasks will be assigned to the examiner in his capacity than those described above.

ARTIKEL 7

Appeal 1. It is possible to appeal against the decisions of the Examination Board and the Examiners with the Board of Appeal of Rotterdam University. The regulations for appeal, also

appendix regulations examination boards and examinders

based on the stipulations of the Higher Education and Research Act, are included in the Appendix Regulations Board of Appeal. 2. In the case of appeal against a decision of an examiner, this appeal is sent to the examination board concerned by the Board of Appeal (Higher Education and Research Act article 7.61, section 4).

ARTIKEL 8

Final Stipulations; Transitional Law These regulations come into force on 1 September 2010. On this date the existing regulations of Rotterdam University with regard to examination boards and examiners will cease to be valid.

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appendix protocol use of computers of rotterdam university

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Appendix Protocol Use of Computers of Rotterdam University

Protocol Regulations for the use of the computer network, e-mail and Internet for staff and students of Rotterdam University, within the context of the Privacy Act. Purpose of the protocol: The protocol contains regulations and conventions for the use of computers by staff and students of Rotterdam University and about the way in which Rotterdam University registers, gathers and monitors e-mail and Internet data that can be retraced to a person. The objective is to ďŹ nd a proper balance between correct use of e-mail and Internet, and protection of privacy of staff and students at the place of work or study.

ARTIKEL 2

General criteria 1. Data that can retraced to a person will not be registered, gathered, monitored, combined or processed in any way other than laid down in this protocol. 2. Personal information will only be used for the purpose for which it has been gathered. 3. Registration of data that can be retraced to a person will be kept to the minimum. The objective is maximum protection of employees at their place of work.

ARTIKEL 1

4. If such actions are made indispensable because of necessary activities, the network management is entitled to temporarily block the personal data of users.

Scope These regulations apply to everyone employed by or studying at Rotterdam University.

ARTIKEL 3

General stipulations for students 1. Everyone registered as a student of Rotter-

dam University has access to the computer network. He/she will be issued a user name, password and e-mail address required for this use by HR Services. 2. The ďŹ rst time that a student uses the computer network will be considered as an agreement between Rotterdam University and the student with regard to the use of the computer network, in which the student agrees to the regulations and conventions stated in this protocol. 3. The right to use the computer network will be revoked as soon as the user ceases to be registered with Rotterdam University. 4. The computer network can be used by the student at the computer work spaces designated for this purpose. 5. It is not allowed to eat or drink in the direct vicinity of the computers.

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6. Students must follow the instruction of staff members of Rotterdam University.

4. The normal code of conduct as applicable to written language (such as correct use of the language) also apply to e-mail and other applications (e.g. news groups).

4. Rotterdam University may grant the right to the use of (a part of) the Internet, but revoke this right as well. Without this right the use of (a part of) the Internet is not allowed.

ARTIKEL 4

Use of e-mail 1. Staff and students of are allowed to use the e-mail system for non-business (personal) purposes for a short time, to send and receive personal e-mail messages, insofar this does not disturb the daily activities of others. 2. The right of staff and students to send and receive personal e-mail messages is governed by the condition that it is not allowed to send message of a harassing, intimidating, sexually oriented, bullying, tormenting or racist and discriminating nature, or to send messages that are of a violent or insulting nature. 3. Rotterdam University will not read the content of either personal of business e-mail messages. Information about the number of e-mail messages and other related information, however, will be registered, insofar this is mandatory under the legal or contractual obligation resulting from acting as a provider (Telecommunication Act). This is without prejudice to the fact that checks will be made incidentally (random check) or in case of a compelling reason. If this is done, it will be reported to the Privacy Protection OfďŹ cer.

ARTIKEL 5

Use of Internet 1. Staff and students of are allowed to use the Internet for non-business or non-study-related (personal) purposes for a short time, to send and receive personal e-mail messages, insofar this does not disturb their daily activities or others. 2. Rotterdam University will not register and/or check personal data with regard to Internet use, such as the amount of time and sites visited, unless this is mandatory under the legal or contractual obligation resulting from acting as a provider (Telecommunication Act). This is without prejudice to the fact that checks will be made incidentally (random check) or in the case of a compelling reason. If this is done, it will be reported to the Privacy Protection OfďŹ cer. 3. Rotterdam University maintains the right to reduce access to certain sites, in particular those sites that contain pornographic, racist or discriminating content.

5. Consulting sites and news groups focused on discrimination, racism, pornography, insults and extreme views is not allowed, nor is it allowed to visit sites that stimulate violence.

ARTIKEL 6

Code of conduct 1. As the infrastructure of electronic communication has its particular vulnerability, it also has its particular kind of protection. Therefore, the following points require special attention: a. User name (log-in name) and password are personal and cannot be given to other people. The registered user is responsible for all actions performed with his/her user name. b. Downloading or copying of software or applications is not allowed, unless prior written permission has been granted by the person responsible or the network manager. This permission is only granted if the pervading rights have been obtained and licences have been paid for. Downloaded software and application must be scanned for viruses before use. Copy rights must be honoured. c. ConďŹ dential and sensitive data cannot be sent to destinations outside the organisation.

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d. It is not allowed to obstruct or disrupt any classes or other scheduled activities. During these classes and activities free use of the computers in that particular room is not possible. e. The user is advised to make his/her own back-up copies. f. Rotterdam University is not liable for any damage incurred by the user in the case of (temporary) loss of access to stored data or the computer network. g. It is not allowed to gain access to other computers (also called ‘hacking’). This applies to systems both inside and outside Rotterdam University. h. Rotterdam University cannot be held liable for possible incorrect advice given by its staff to users, nor for any damage resulting from this, including ensuing damage. i. Rotterdam University is neither liable nor responsible for loss of data caused by technical malfunctions in the university or by any other internal or external malfunction occurring beyond its control. Rotterdam University advises users to keep back-up copies of all ﬁles. The user exempts Rotterdam University from any liability that could arise from information and activities placed and/or performed on the computer network and/or the Internet. The user is speciﬁcally informed that any infringement on foreign laws and regulations (especially in the USA) may lead to serious legal consequences when the

appendix protocol use of computers of rotterdam university

countries where these laws and regulations apply are visited. 2. It is not allowed to generate incoming private messages by participating in non-business newsgroups, subscriptions to E-zines, newsletters, etc. Unintentional infringement on protection, from with the university or from outside, must be reported to the ICT manager. 3. In particular the following Internet activities are not allowed: a. Visiting sites containing pornographic, racist, discriminating, insulting or offensive material or advocate violence; b. watching material that is pornographic, racist, discriminating, insulting or offensive material or advocates violence; c. downloading and/or saving ﬁlms and/or music; d. downloading and/or playing games, shopping, gambling, participating in games of chance and/or visit chat boxes, unless this is part of business-related or educational activities (e.g. ELO); e. creating unauthorised access to non-public sources on the Internet; f. intentionally changing or deleting information – to which access was gained through Internet – without permission. g. If such information is offered without request, this should be reported to the ICT manager.

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4. In addition to the above it is not allowed to use e-mail to: a. send messages anonymously or under a false name b. send or forward harassing, offensive, sexually oriented, racist or discriminating messages and chain messages, regardless whether the receiver wishes to receive them; c. harass someone electronically, e.g. by sending message in frequent succession and/or large quantities, in the form of bulk mail, junk mail, mail-bombing or any other form. 5. It is not permitted to: a. use software programs/scripts/commands or undertake other activities that may adversely affect the accessibility of the network for other users; b. run processes/programs on the systems of Rotterdam University when there is no direct connection with the system; c. install processes/programs on the systems of Rotterdam University without explicit prior consent given by Rotterdam University; d. use the network in any other way than prescribed; e. use one’s own software (in view of the risk of viruses); f. use the network without logging in the proper way; g. send mail without consent of the authorised user, with the header stating someone else’s address or reply address/

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6. Rotterdam University is authorised to (temporarily) take the network out of circulation without notice and/or limit the use of the network insofar this is necessary for the reasonably required maintenance of the systems.

3. If it appears that the user is acting in violation of these regulations or if there are indication in this direction (such as complaints, signals from within or outside the organisation and system malfunction), a list of the actions of the user involved is generated, inspected and used.

industrial law, such as a reprimand, transfer to another position, suspension or termination of the labour contract.

ARTIKEL 7

Checks 1. In order to safeguard the security of the network and to ensure proper use as described in these regulations, checks are made at regular intervals. The technical integrity and the availability of the infrastructure are also monitored. The use of the systems is monitored by random checks of the use of Internet and e-mail (time spent and sites visited). To this effect, anonymous lists of Internet sites visited and e-mail messages sent can be generated. 2. Incoming Internet information and e-mail messages are checked as carefully as possible for viruses and other undesirable elements. If an e-mail message appears to contain a virus it can be blocked automatically. The sender and the receiver are notiﬁed. If, in spite of this, the user receives an e-mail that appears to contain a virus, the technical manager must be informed immediately.

This information is kept for the time required by the investigation and may used for measures that may be taken against the user. 4. If and insofar necessary third parties may be involved in the activities for the investigation. 5. During maintenance and other activities (batch copying, back-up, restore, repairs) the ICT manager may see data of particular users. He/she will treat this information with prudence.

For students measures could entail disqualiﬁcation from using the network, either temporarily or permanently, or suspension on the basis of violating the code of conduct as described in the Higher Education and Research Act and Student Handbook of Rotterdam University. The ICT management is authorised to immediately block illegal and offensive material, as a preliminary measure. In the case of imminent malfunctions resulting from a lack of storage capacity, the ICT management is authorised to remove illegal material (such as amusement data, computer games, ﬁlms, music, pornography, etc.) without the user’s consent.

ARTIKEL 9 ARTIKEL 8

Sanctions In case of acting in violation of these regulations, the interest of the organisation or generally applying values concerning the use of Internet and e-mail, sanctions may be imposed depending on the nature and gravity of the violation. For employees these sanctions may imply disciplinary measures and measures pertaining to

Rights of employees and students Pursuing to the Protection of Privacy Act those involved have the following rights with regard to the use of personal data:

1. The right of inspection: The person involved has the right to inspect the data existing about him/her. Requests for inspection are honoured within four weeks.

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appendix protocol use of computers of rotterdam university

2. The right to copy: The person involved has the right to receive a copy of the data existing about him/her.

4. Any damage inďŹ&#x201A;icted upon Rotterdam University or third parties may be charged to the user involved.

3. The right of correction: The person involved has the right to correct mistakes in the existing data about him or have this done. Requests for correction are processed within four weeks. If the request for correction is honoured, the correction will be made immediately. 4. The right of deletion: The person involved has the right to have the existing data about him/her deleted that is not or no longer relevant or that contradict this protocol or any legal stipulation. Requests for deletion are processed within four weeks. If the request for correction is honoured, the deletion and destruction of the data will be done immediately.

ARTIKEL 10

Concluding section 1. In all cases in which these regulations do not provide the decision lies with the Executive Board of Rotterdam University. 2. These regulations come under Dutch law only. 3. Disputes between parties ensuing from these regulations will be submitted to the proper authorities.

ARTIKEL 11

Effect and ofďŹ cial title This protocol was made ofďŹ cial on 18 June 2002 and became effective on 1 September 2002. These regulations replace previous regulations and may be referred to as Protocol Use of Computer Network, E-mail and Internet for Staff and Students of Rotterdam University.

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appendix regulations complaints procedure

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Appendix Regulations complaints procedure concerning discrimination, (sexual) intimidation, bullying, tormenting, aggression and violence Deﬁnitions

per authorities to accompany the defendant at his/her request in accordance with article 4a.

verbal, non-verbal or physical behaviour (of a sexual nature).

Aggression or violence Events in which an employee or student is harassed, threatened or attacked mentally or physically, under circumstances directly relating with one’s work or study activities.

Defendant The employee or student of Rotterdam University who is accused of discrimination, (sexual) intimidation, bullying, tormenting, aggression or violence in the labour or study environment.

Main locations of Rotterdam University Museumpark, Kralingse Zoom, Academieplein, Wijnhaven/Blaak.

Bullying An act of repeated aggressive behaviour in order to intentionally hurt another person, physically or mentally in the labour or study environment.

Discrimination Making distinctions between employees or students on the basis of religion, life principles, political beliefs, race, gender or otherwise, as meant in Section 1 of the Constitution.

Complaints Committee The committee appointed by the proper authorities, in charge of giving advice to the proper authorities with regard to discrimination, (sexual) intimidation, bullying, tormenting, aggression or violence.

Guidance Ofﬁcer The person appointed by or on behalf of the proper authorities to guide and assist the defendant at his/her request in accordance with article 4b.

ARTIKEL 1

Conﬁdential Advisor The person appointed by or on behalf of the pro-

(sexual) Intimidation Undesirable (sexual) advances, asking for undesirable (sexual) favours or other undesirable

Parties The plaintiff and the defendant addressing each other in front of the complaints committee. Plaintiff The employee or the student of Rotterdam University, who ﬁnds him/herself confronted with discrimination, (sexual) intimidation, bullying, tormenting, aggression or violence and, as the interested party, ﬁles a complaint about this with the counsellor or the complaints committee. Tormenting Teasing someone viciously and repeatedly under circumstances directly relating with one’s work or study activities.

rotterdam university handbook 2010-2011

ARTIKEL 2

Scope These regulations apply to everyone working or studying within the jurisdiction of the Executive Board of Rotterdam University. The scope of these regulations is limited to the persons mentioned above. With regard to those persons who are not employed by Rotterdam University but who work for the university, the regulations are applied analogously insofar possible.

appendix regulations complaints procedure

tial advisors for students, one male and one female. The Pabo in Dordrecht falls under the location Museumpark. RDM terrain falls under the Academieplein location For employees of Rotterdam University the Executive Board appoints two conﬁdential advisors, one male and one female, nominated by the HR Department.

ARTIKEL 3

Access to the conﬁdential advisor and the guidance ofﬁcer 1. Anyone who feels confronted with discrimination, (sexual) intimidation, bullying, tormenting, aggression or violence may contact a confidential advisor or file a complaint with the complaints committee. The complaint may be filed until three years after the confrontation.

2. The conﬁdential advisor only acts upon a direct request from the plaintiff and with his/her consent. Every action undertaken by the conﬁdential advisor is subject to the plaintiff’s consent.

ARTIKEL 4A

Conﬁdential advisor (regulation will be adjusted to the current article in the collection of regulations) 1. For each main location of Rotterdam University the Executive Board appoints two conﬁden-

plaint with complaints committee, at their own request. 5. The confidential advisor may employ the right to be excused from his/her task. 6. If the Executive Board accepts the request to be excused, it will appoint another confidential advisor. 7. Confidential advisors and supporting staff members can only inspect their own files. The information will be destroyed five years after the confidential advisor has terminated his/ her activities. Following a request to this effect by the Executive Board a report (made anonymous) will be compiled for the client covering a certain period.

3. The conﬁdential advisor will safeguard conﬁdentiality at all times. ARTIKEL 4B

4. The conﬁdential advisor has the following tasks: 2. Anyone who is accused of discrimination, (sexual) intimidation, bullying, tormenting, aggression or violence may contact an guidance officer.

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a. To act as a contact for those who feel confronted with discrimination, (sexual) intimidation, bullying, tormenting, aggression or violence. b. To provide the intake of those involved and after-care. c. To give advice to the plaintiff about further steps to be taken. d. Take further steps toward a solution at the request of the plaintiff. e. To support those who consider ﬁling a com-

Guidance officer 1. For the students and the employees of Rotterdam University the Executive Board appoints at least two guidance officers, at least one male and one female, nominated by the HR Department. 2. The guidance officer only acts upon a direct request from the defendant and with his/ her consent. Every action undertaken by the guidance officer is subject to the defendant’s consent. The defendant is free in his/her choice of guidance officer.

rotterdam university handbook 2010-2011

3. The guidance officer will safeguard confidentiality at all times. 4. The guidance officer has at least the following tasks: a. To act as a contact for those who feel confronted with discrimination, (sexual) intimidation, bullying, tormenting, aggression or violence. b. To provide the intake of those involved and after-care. c. To give advice to the defendant about further steps to be taken. d. Take further steps toward a solution at the request of the defendant. e. To support those who consider filing a complaint with complaints committee, at the request of the defendant him/herself. 5. The guidance officer may employ the right to be excused from his/her task. 6. If the Executive Board accepts the request to be excused, it will appoint another guidance officer. 7. If a guidance officer feels that a case is too complicated for him/her to handle, the case may be referred to a solicitor. Per case it will be decided who will bear the costs of such a referral. 8. Guidance officers and the support departments co-ordinating the guidance officers’ activities can only inspect their own files. The

appendix regulations complaints procedure

information will be destroyed ﬁve years after the guidance ofﬁcer has terminated his/her activities. Following a request to this effect by the Executive Board a report (made anonymous) will be compiled for the client covering a certain period.

ARTIKEL 4C

Incompatibility The positions of conﬁdential advisor and guidance ofﬁcer are incompatible.

ARTIKEL 5

Complaints committee 1. The proper authorities appoint a complaints committee for discrimination, (sexual) intimidation, bullying, tormenting, aggression or violence, consisting of three members. The committee choose a chairman and a secretary from their midst. 2. For each member a deputy is appointed. 3. Appointment of the members and the deputy members, as well as termination of that appointment is done by the Executive Board. The Central Representative Board is invited to make a nomination for one of the members. The members and deputy members are appointed for a period of three years.

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4. At least one committee member and her placement are female and at least one committee member and his deputy are male. If possible, one of the committee members and his/her deputy are female students. Confidential advisors and guidance officers cannot be appointed committee members. At least one committee member can be appointed as a judge in the district court pursuant to section 48 of the Judicial Organisation Act. 5. A member of the complaints committee is taken exception to if this person has been directly or indirectly involved in the discrimination, (sexual) intimidation, bullying, tormenting, aggression or violence, for which a complaint was filed. 6. The proper authorities see to the availability of sufficient psycho-social and legal expertise and knowledge of the university organisation among the members of the complaints committee. At least one member will be put in charge of matters concerning (sexual) intimidation and one other member in charge of matters concerning discrimination.

ARTIKEL 6

Tasks and authority of the complaints committee The complaints committee is in charge of the investigation of the complaint ﬁled. The complaints committee gives a ruling on the ad-

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missibility and the merits of the complaint. The committee reports and gives advice to the proper authorities about any measures to be taken. The complaints committee also reports in cases of non-admissibility or insufﬁcient merits.

3. If the complaint is admissible and will be dealt with, the committee sends a copy of the complaint and all related documents to the defendant.

ARTIKEL 9

ARTIKEL 7

Requirements for the complaint 1. 1. A complaint is ﬁles with the secretary of the complaints committee, signed in full by the plaintiff, and contains: a. the description of the confrontation with discrimination, (sexual) intimidation, bullying, tormenting, aggression or violence; b. the name(s) of the defendant(s); c. a description of the steps taken by the plaintiff. 2. Any documents related to the steps taken are submitted to the complaints committee.

4. If the complaint is ruled admissible, the plaintiff and the defendant will be heard independently. The hearing is not open to the public. A summarizing report is made of the hearings. Such a report is not made ofﬁcial until the person heard has, if possible, signed for approval, or at least for having seen the report. 5. Both parties may employ legal counsel. 6. The complaints committee may hear witnesses and other people involved, who may be able to provide information about the situation in which the discrimination, (sexual) intimidation, bullying, tormenting, aggression or violence took place.

ARTIKEL 8

Way of working of the complaints committee 1. The complaints committee meets per individual complaint. 2. The complaints committee decides within two weeks after the complaint has been received whether the complaint is admissible and informs the plaintiff accordingly. If the period of two weeks is exceeded, the plaintiff will be informed.

7. The confidential advisors and the guidance officers, when heard as witnesses, may revert to their right to refuse information regarding information they received in confidence. 8. The meetings of the complaints committee are not open to the public.

Report and advice 1. The complaints committee will produce a written report to the proper authorities within six weeks after the complaint was ruled admissible. Before the complaints committee makes its report to the proper authorities, it allows the plaintiff and the defendant to express their view to the complaints committee on the report, either orally or in writing within two weeks. The account of the hearing is part of the report, unless the committee decides not to include it for sound reasons. These reasons are stated. The committee may also give advice to the proper authorities concerning possible measures or sanctions to be imposed. A copy of the report and the advice are sent to the plaintiff, the defendant, the confidential advisor and the guidance officer. In the final report the complaints committee is to specifically mention how and based on which arguments it has treated the views expressed by the plaintiff and the defendant. The documents produced by the complaints committee are not public. 2. If the report and the advice cannot be conveyed to the proper authorities within the set period, the committee informs the plaintiff

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and the defendant accordingly, mentioning a reasonable period of time within which the report and the advice can be expected. 3. The advice given by the committee can have both a preventive and a corrective nature or a combination of both. The committee may also suggest measures that may lead to a solution acceptable to both parties (amicable settlement). The complaints committee may advise the Executive Board to impose the following measures: a. For students: - Warning - Total or partial exclusion from the premi ses of Rotterdam University in accordance with the period mentioned in the Student Statute. b. For employees: - Disciplinary measures as mentioned in the HBO Labour Agreement.

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The procedure of the CAO HBO(article 5.2 – intended decision, defence options, decision and appeal) similarly applies to employees and students.

ARTIKEL 14

ARTIKEL 11

Periods For all periods mentioned in these regulations it applies that they will be suspended during the period deﬁned as holiday periods in the annual student schedule of Rotterdam University.

ARTIKEL 12

Protection of confidential advisors, guidance officers and members of the complaints committee The Executive Board sees to it that confidential advisors, guidance officers and members of the complaints committee will not suffer any disadvantage with regard to Rotterdam University from their position as confidential advisors, guidance officers and members of the complaints committee.

ARTIKEL 10

Ruling Within ten working days following the receipt of the advice, the Executive Board makes a decision about the advice and informs the committee. If the decision deviates from the advice, the proper authorities inform the committee why they have done so.

ARTIKEL 13

Facilities The proper authorities provide the conﬁdential advisors, guidance ofﬁcers and (members of) the complaints committee the facilities required for the performance to the assigned tasks.

Diligence All those involved will exert the utmost diligence concerning the conﬁdentiality of the information they receive. Names and persons are only included in the reports or other documents if the committee deems it necessary to do so. ARTIKEL 15

Obligation to consult on and report acts of indecency 1. 1. If the Management of the School in any way becomes aware that a person performing tasks for the benefit of the school is possibly guilty of an act of indecency documented in Article XIV of the criminal code against an underage student of the school, the competent authorities will immediately consult with the confidential advisor, mentioned in article 6 of the Education Inspection Act (WOT). 2. If the consultation as mentioned in the section above, leads to the conclusion that there is a reasonable suspicion that the person concerned is guilty of an act of indecency against an underage student of the school, as mentioned above, the Management of the School must immediately report this to a criminal investigator as referred to in article 127 in conjunction with article 141 of the Code of Criminal Procedure, and the Management of the School also immediately informs the confidential advisor. Before the Management of the School reports the

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incident, the parents of the student involved or the person charge with the care of the student concerning school matter, need to be informed. 3. If a staff member becomes aware that another person performing tasks for the beneﬁt of the school is possibly guilty of an act of indecency, as mentioned in the ﬁrst part, against an underage student of the school, the staff member should immediately informs the Management of the School.

ARTIKEL 16

Effect and ofﬁcial title This procedure enters into effect on 1 September 2010 and may be referred to as ‘Complaints Procedure Discrimination, (Sexual) Intimidation, Bullying, Tormenting, Aggression or Violence’. This procedure replaces procedure in force prior to this date. Correspondence can be sent to the following address:

Rotterdam University Attn: the Secretary of the complaints committee undesirable behaviour P.O. Box 25035 3001 HA ROTTERDAM The current Secretary of the complaints committee is: Mrs J.H. Trimpe LL.B

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appendix regulations board of appeal for examinations

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Appendix Regulations Board of Appeal for Examinations

ARTIKEL 1

Board of Appeal for Examinations At several points in this Handbook the Board of Appeal for Examinations is referred to. In general an appeal with the Board of Appeal for Examinations must be regarded as a last resort: only if all other attempts to solve a dispute have failed, an appeal can be lodged. In practice disputes can be solved more easily and faster through the student counsellor or the mentor. If this does not work, it is recommended to contact the student counsellor or the head of student affairs before the ofďŹ cial appeal is lodged. These persons can inform the student about the shape in which the appeal should be made, which other documents must be submitted with the appeal and the period of time in which the appeal must be lodged. The ruling of the Board of Appeal for Examinations is binding for the competent authorities and the student. There is no further possibility for appeal within Rotterdam University. Further appeal, however, is possible with the Board of

Appeal for Higher Education in The Hague. 1. The legal tasks of the Board of Appeal for Examinations: Within Rotterdam University there is a Board of Appeal for Examinations for students, external students and other interested parties (Section 7.60 of the Higher Education and Research Act). The board has the authorities given in the Higher Education and Research Act to the Board of Appeal for Examinations for Examinations. The Board of Appeal for Examinations may decide to set up Chambers (Section 7.60). This has happened at Rotterdam University. There are two Chambers. 2. Composition of the Board of Appeal for Examinations The Board of Appeal for Examinations has a chairman, deputy chairman, members and (possibly) deputy members, who are all appointed by the Executive Board. The chairman is not employed by Rotterdam University. The Executive Board is obliged to perform to the

best of abilities in appointing per section one of the members and, if applicable, one of the deputy members from the student body of Rotterdam University. The Central Representative Board is invited to make nominations for the appointment of the student members and any deputy students members as meant in this section. 3. Requirements for the chairman and deputy chairman The chairman and the deputy chairman meet the requirements for eligibility as a judge in a district court, as meant in section 48, paragraph 1 of the Judicial Organisation Act.

ARTIKEL 2

Authority of the Board of Appeal for Examinations 1. The Board of Appeal for Examinations judges exclusively on the appeal lodged by students or external students against: a. Decisions as mentioned in Sections 7.8b,

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third and fifth part, and 7.9, first part of the Higher Education and Research Act (decisions concerning rejection on the basis of a binding study recommendation). b. Decisions concerning the determination of the number of credits obtained as meant in Section 7.9a through bb of the Higher Education and Research Act, as well as decisions concerning the successful completion of the final examination, mentioned in article 7.9d of the Higher Education and Research Act. c. Decisions concerning the scope of exemption, referred to in article 7.31a, third part of the Higher Education and Research Act. d. Decisions, not being of a general nature, made on the grounds of those expressed in article 2 of chapter 7 of the Higher Education and Research Act, in view of the admission to examinations . e. Decisions based on the grounds of additional investigations, mentioned in articles 7.25, fourth part, and 7.28, fourth part of the Higher Education and Research Act. f. Decisions of the examination boards and examiners. g. Decisions of committees as meant in article 7.29 section 1 of the Higher Education and Research Act.

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g. Decisions, based on articles 7.30a and 7.30b of the Higher Education and Research Act, in view of the admission to the programme mentioned in that article.

d. the decision is contradictory with any other principle of proper administration prevailing in the general sense of justice.

ARTIKEL 4

2. A refusal to decide is regarded equal to a decision. If a decision is not made within the legally determined period of time, or in the absence of such a legal period of time, not within a reasonable period of time, this is held equal to a refusal to decide. A reasonable period of time is not more than three weeks.

Obligation to inform The bodies and personnel, as well as the examiners of the institution supply the Board of Appeal for Examinations with the information which is deemed necessary by this board for the execution of its task.

ARTIKEL 5

3. The appeal may be lodged by the interested party, student, prospective student or external student.

ARTIKEL 3

Grounds for the Appeal The appeal as meant in Section 2 of this student statute may be lodged if: a. the decision is contradictory to any generally binding regulation; b. when making the decision, the body involved has apparently used its authority for purposes other than those for which the authority was granted; c. the body involved has not been able, within reason, to come to a decision, weighing the interest of the parties involved;

Lodging the Appeal The person lodging the appeal (the appellant) is to adhere to the procedures as laid down in the procedural regulations for the Board of Appeal for Examinations. The complete regulations are available from the secretary and the student counsellors. Below a short summary is given of the most usual procedure. 1. The Period The appeal must be lodged within a period of 4 weeks. This period starts on the day after the decision has been given. If the appeal is sent by post, it must be delivered by post before the end of the period of time to the secretary of the Board of Appeal for Examinations. If the appeal is not lodged in time, it will not

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be admitted, unless the appellant is able to show that this is due to force majeure. 2. The Appeal a. It must be signed. b. It must at least contain a name, address, city and student number. c. The appeal must be dated. d. It must be indicated to which decision of which body or personnel member the appeal is lodged on which grounds. The written decision of the body to which the student appeals must be added to the appeal. Sometimes this is not possible, for instance if the body refuses to make a decision or if the appeal is about an action. The appellant must indicate clearly what he/she appeals to, why he/she believes that the decision should be revoked and which demands he/she makes. This can be done in simple language. It is recommended to call upon the student counsellor or another expert for advice. The appeal must be clearly legible (preferably printed) and directed to the Board of Appeal for Examinations through the secretary of the Board of Appeal for Examinations. The appeal must be submitted to the Complaints and Disputes Ofﬁces.

appendix regulations board of appeal for examinations

3. Admissibility The admissibility of the person lodging the appeal depends on the question whether this person has adhered to the legal period of time, has repaired possible procedural omissions and whether the interests of the person lodging the appeal have been impaired directly. 4. The Stage of Amicable Settlement The Chairman of the Board of Appeal for Examinations asks the parties to come to an amicable settlement. The body involved has three weeks to do so. When a settlement proves to be impossible, the body against the decision of which the student has appealed (the defendant) send a defence. The body may ask for some extra time to ﬁle the defence. The Chairman of the Board of Appeal for Examinations decides on this request. After this there may be further exchange of documents. The parties are informed by the secretary. 5. The Hearing If the amicable settlement has proven to be unsuccessful, the appeal of the appellant is heard by the Board of Appeal for Examinations. Usually the parties are invited to attend the hearing. The parties are informed timely about the date and time. Parties can always call upon assistance by counsel or have a representative represent them. They may also

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bring in witnesses and experts. At the request of one of the parties the chairman may decide to have the hearing, or part of the hearing, take place behind closed doors. The names of the witnesses and experts must be submitted to the secretary of the Board of Appeal for Examinations four days prior to the hearing. If there will be witnesses for one party, the other party will be informed of this two school working days in advance and will also be entitled to bring in witnesses. Furthermore, it is possible that the appellant replies, to which the defendant may react by rejoining. All documents are available for inspection during three days prior to the hearing of the Board of Appeal for Examinations for those interested at the secretary’s ofﬁce, unless they are documents of a very personal nature (to be determined by the chairman). The Board of Appeal for Examinations itself may bring in witnesses or experts as well. At the hearing the parties have the opportunity the give further information on their points of view. Finally the parties may amend the contents of the appeal, the defence, the reply and the

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rejoin, as well as the grounds on which these are based, until the end of the hearing, unless the other party would be damaged by this in an unfair manner. The Board of Appeal for Examinations may combine related cases or separate non-related cases. 6. The Ruling The Board of Appeal for Examinations deliberates and decides in chambers and does so within 10 weeks after the appeal has been received. Extension of this period is motivated by the Chairman of the Board of Appeal for Examinations towards the parties. This part of the hearing is not open to the public. The written ruling usually follows within two or three weeks. This period may be extended. The ruling is based on the documents and the information supplied at the hearing. The ruling of the Board of Appeal for Examinations may read as follows: a. The appeal is fully or partially justiďŹ ed. The decision concerned is revoked fully or partially. The Board of Appeal for Examinations may instruct the defendant to make a new decision, taking into consideration the ruling of the Board of Appeal for Examinations. Sometimes a deadline is set in the ruling. b. The appeal is not justiďŹ ed: the decision remains intact.

appendix regulations board of appeal for examinations

c. The appeal is not admissible: this also means that the appeal is rejected. The Board of Appeal for Examinations does not judge the contents of the appeal.

ARTIKEL 6

Emergency Procedure In urgent situations the appellant may ask the chairman of Board of Appeal for Examinations to make provisional arrangements. This request must be made in writing and be motivated. The chairman decides after he/she has heard the body involved or the examiner involved, or has at least invited them. After judging the request the Chairman of Board of Appeal for Examinations gives a written answer as soon as possible.

ARTIKEL 7

Final article These regulations enter into effect on 1 September 2010. On this date existing university-wide regulations pertaining to the Board of Appeal for Examinations become invalid. These regulations may then be referred to as the Regulations Board of Appeal for Examinations.

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appendix regulations advisory arbitration board

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Appendix Regulations Advisory Arbitration Board

ARTIKEL 1

Advisory Arbitration Board (public domain) 1. Rotterdam University has an Advisory Arbitration Board for the beneﬁt of students, external students and other parties involved (article 7.63a part 1 of the Higher Education and Research Act). Members of the Advisory Arbitration Board are functionally independent. 2. The Advisory Arbitration Board gives advice to the Management of the School concerning appeals in relationship to previous decisions or lack thereof on the grounds of this law and those regulations based on this other than those mentioned in article 7.61. 3. Submission of an appeal: a. An appeal is submitted in writing with the Complaints and Disputes Ofﬁce. b. Submission is to be within a time period of six weeks after the decision was made and is now appealed to. c. The document by means of which an appeal

is ofﬁcially lodged must be signed and dated and should include the name, address and place of residence of the person lodging the complaint and should include a complete and detailed description of the complaint and the therefore relevant circumstances. Preferably, (copies of) written documents should be added, including the disputed decision, which support and explain the complaint. The person lodging the appeal should clearly indicate the grounds and motivation for his/ her appeal. d. The complainant receives a written conﬁrmation of receipt 3. The Advisory Arbitration Board examines whether an amicable settlement can be made between the parties involved. 4. In cases of immediate urgency, the Chairman of the Advisory Arbitration Board can prescribe, if asked to do so, that the Advisory Arbitration Board gives its advice to the Management of the School as soon as possible.

The Chairman decides within a week after receiving the appeal whether it is a case of immediate urgency and informs the parties involved and the management of the university of this as soon as possible. The management of the university then makes a decision within 4 weeks, contrary to the stipulations in article 7:10 of the General Administrative Law Act. 5. The Advisory Arbitration Board consists of a Chairman and at least two members; the Chairman cannot be part of or fall under the responsibility of the administrative body. 6. The hearing is organised by the Board. The Board can assign the hearing to the Chairman or a member who is not part of or active under the responsibility of the administrative body. 7. The Board decides on the adoption of article 7.4 part 6 and article 7.5 part 2 of the General Administrative Law Act.

rotterdam university handbook 2010-2011

8. The hearing of a party concerned can be relinquished if: a. the appeal is apparently unsustainable, b. the appeal is apparently unfounded, c. the party concerned announces that they do not wish to make use of their right to be heard, d. the party concerned does not declare within a reasonable period of time as set by the administrative body that they wish to make use of their right to be heard, e. the appeal is completely honoured without the interests of other parties concerned being impaired. 9. A representative of the administrative body will be invited before the hearing and given the opportunity to give an explanation of the position taken by the administrative body. 10. The advice of the Board is given in writing to the Executive Board and includes an account of the hearing. 11. The proper authority (Executive Board) makes a decision as soon as possible but at least within ten weeks after the advice of the Advisory Arbitration Board is received. 12. If the ďŹ nal decision concerning the appeal deviates from the advice of the committee, the reasons for this deviation are indicated and sent along with the decision.

appendix regulations advisory arbitration board

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appendix complaint regulations (public domain)

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Appendix Complaint Regulations (public domain)

ARTIKEL 1

1. 1. The complaint is submitted in writing by means of a letter or the complaint form to the Complaints and Disputes Office. 2. The Complaints and Disputes Office then sends a confirmation of receipt and passes on the complaint to the therefore authorised body.

2. The hearing of the complainant can be abandoned if: a. the complaint is apparently unfounded; b. the complainant has indicated that he/she does not wish to make use of his/her right to be heard, or c. the complainant does not declare that he/she wishes to make us of the right to be heard within a reasonable time period stipulated by the administrative body.

ARTIKEL 5

The officer handling the case informs the complainant in writing and with motivation about the findings of his/her investigation of the complaint, the verdict and possible consequences linked to it. The officer handling the case will send a copy to the Complaints and Disputes Office.

ARTIKEL 6 ARTIKEL 2

The complaint is ﬁrst dealt with by the management of the School or Department involved. The Executive Board can decide to deal with the complaint by itself.

ARTIKEL 3

1. The ofﬁcer handling the case gives the complainant and the person whose behaviour has been complained about the opportunity to be heard.

ARTIKEL 4

1. The complaint is dealt with six weeks after the complaint has been received. 2. The ofﬁcer handling the case can extend the period for settlement by no more than 4 weeks. A written announcement must be made to the complainant and the person whose behaviour has been complained about concerning the extension.

If the ofﬁcer handling the case, according to the student, does not deal with the complaint to the satisfaction of the student, then the student – or group of students – can communicate this in writing to the Executive Board. The Executive Board can assess the handling of the complaint for content as well as for procedure. The student can receive help and advice from the student counsellor on how to lodge a complaint. The student counsellor, however, cannot act as a legal advisor to the student during the complaint procedure.

rotterdam university handbook 2010-2011

ARTIKEL 7

1. The officer handling the case is not obliged to handle the complaint if it involves conduct: a. which has previously been complained about and which has been dealt with, b. which occurred more than one year before the official date that the complaint was submitted, c. which the complainant could have lodged an official complaint about, d. which the complainant could have lodged an appeal against. 2. The officer handling the case is not obliged to handle the complaint if the interest of the complainant or the weight of the conduct is apparently insufficient. 3. If a complaint is not dealt with, the complainant will be informed in writing of this no later than 4 weeks after the copy of the complaint has been received. The Complaints and Disputes Office will receive a copy of this. If the complainant does not agree with the views of the officer handling the case, he/she can communicate this in writing to the Executive Board.

ARTIKEL 8

Final Article This regulation is put into action on 1 September 2010 and can be referred to as the Complaints Regulations.

appendix complaint regulations (public domain)

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appendix regulations regarding complaints and disputes

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Appendix Regulations regarding complaints and disputes concerning private law as stipulated by Rotterdam University. I. Complaints and disputes

4. The complainant receives a conﬁrmation of receipt.

ARTIKEL 1

Submission of complaints and disputes 1. A complaint or dispute is submitted in writing to the Complaints and Disputes Ofﬁce of Rotterdam University. 2. Submission must be within a reasonable period of time. 3. The complaint or dispute document must be signed and dated and should include the name, address and place of residence of the person lodging the complaint and must include a complete and detailed description of the complaint and the relevant circumstances. Preferably, (copies of) written documents which support and explain the complaint should be added. The person lodging the complaint should also indicate what measures he/she thinks must be taken in order to solve the complaint.

ARTIKEL 2

Treatment of complaint or dispute 1. The officer handling the complaint handles the complaint or dispute. He/she communicates his/her findings concerning the complaint or dispute and the conclusions which can be drawn from them in writing and with a motivation. In principle, a settlement should be reached within four weeks after receipt of the complaint or dispute. However, the official holiday period at Rotterdam University can extend this time frame. If the officer handling the complaint or dispute is not able to realize the settlement of the case within the stipulated period of four weeks, a written notification is sent to the person lodging the complaint or dispute, indicating within which timeframe he/ she can expect the complaint or dispute to be dealt with.

2. The officer handling the complaint can ask the complainant to give extra information or invite him/her for a hearing, if the officer handling the complaint expects that this information or hearing can add to a better understanding of the case. 3. It is not possible to lodge an official complaint or appeal against Rotterdam University concerning a decision made following a complaint or dispute, unless the dispute involves a decision made in the context of the EVC procedure. However, the complainant has the right to express his/her dissatisfaction with the way in which the complaint or dispute has been handled and can put this to the Executive Board of Rotterdam University, asking them to reconsider. 4. Transcripts of rulings are sent to the Complaints and Disputes Office. Aside from the above-mentioned, the EVC procedure has the following complaint and appeal procedures.

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appendix regulations regarding complaints and disputes

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II. Complaints (EVC)

ARTIKEL 4

5. Transcripts of rulings are sent to the Complaints and Disputes Ofﬁce.

ARTIKEL 3

Lodging a complaint 1. A complaint is submitted in writing to the manager of the Communication & External Relations Office of Rotterdam University. 2. Submission is to take place within six weeks after the decision against which the official complaint is lodged was made. 3. A complaint can also be lodged against the absence of a decision within the set period of time. 4. The document by means of which a complaint is officially lodged must be signed and dated, include the name, address and place of residence of the person lodging the complaint as well as a complete and detailed description of the complaint and the therefore relevant circumstances. Preferably, (copies of) written documents, including the disputed decision, which support and explain the complaint should be added. The person lodging the complaint should clearly indicate the grounds and motivation for his/her complaint. 5. Transcripts of rulings are sent to the Complaints and Disputes Office.

Treatment of complaint 1. The manager of the Communication & External Relations Office handles the complaint. He/she announces in writing and with a motivation his/ her findings concerning the complaint and the conclusions which can be made from them in terms of upholding (whether or not with adjustments) or revoking the decision that was made previously. 2. In principle, a settlement should be reached within six weeks after receiving the complaint. However, the official holiday period at Rotterdam University can extend this time frame. If the manager is not able to realize the settlement of the case within the stipulated period of six weeks, then a written notification specifying the reasons must be sent to the person lodging the complaint indicating within which timeframe he/ she can expect the complaint to be dealt with. 3. The manager of the Communication & External Relations Office can ask the person lodging the complaint to give extra information or invite him/her for a hearing, if the officer handling the complaint expects that this information or hearing can add to a better understanding of the case. 4. The decision made by the manager concerning the lodged appeal is open to appeals as indicated in article III of this regulation.

III. Appeals (EVC) ARTIKEL 5

Board op Appeal EVC 1. There is a Board of Appeal EVC which handles appeals lodged within the context of this regulation. The board is authorised to pass judgement on appeals lodged against decisions made by the manager of the Communication & External Relations Ofﬁce concerning complaints about the EVC track. The refusal to make a decision is put on the same footing as a decision which is not communicated within a reasonable timeframe. 2. The board consists of three members including the chairman. There are three deputy members including a deputy Chairman. 3. Members and their deputies are appointed by the Executive Board.

ARTIKEL 6

Submitting an appeal 1. An appeal is submitted in writing to the Complaints and Disputes Ofﬁce of Rotterdam University.

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2. An appeal should be submitted within 6 weeks after the decision made concerning a complaint against which the appeal is lodged was announced. It is also possible to lodge an appeal against the failure to make a decision concerning a complaint within a reasonable timeframe. 3. The document by means of which a complaint is ofﬁcially lodged must be signed and dated, include the name, address and place of residence of the person lodging the complaint as well as a complete and detailed description of the complaint and the therefore relevant circumstances. Preferably, (copies of) written documents, including the disputed decision, which support and explain the complaint should be added. The person lodging the complaint should clearly indicate the grounds and motivation for his/her complaint. 2. The person lodging the appeal receives a conﬁrmation of receipt.

ARTIKEL 7

Handling of Appeal 1. The appeal is handled by the Board of Appeal EVC if all requirements with regard to the appeal have been met. 2. If not all of the requirements have been met,

appendix regulations regarding complaints and disputes

the Board of Appeal EVC gives the person lodging the appeal the opportunity to meet these after all, if this is possible. If not all of the requirements have currently been met and will not be met in the future (for example if the time period is exceeded or if there is a lack of interest in the appeal), the Board can deem the appeal inadmissible. 3. When the appeal is handled, it will be presented by the Board of Appeal EVC to the manager of the Communication & External Relations Office with the request to defend him/herself in writing and to send his/her defence back to the Board of Appeal. The Board usually sets a time period of two weeks for this. The official holiday period at Rotterdam University can extend this time period. 4. If the parties come to an amicable agreement during this phase, this is communicated in writing to the Board, who can then terminate the appeal procedure. 5. After receiving the written defence, the Board, as a rule, invites the person lodging the appeal and the manager of the Communication & External Relations Office to be heard; the Board can decide to forgo the hearing if it believes that a hearing will not contribute anything with regard to giving a verdict on the case. The bodies and employees of Rotterdam University provide the

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board with the information which the Board deems necessary for the execution of this task. 6. The Board will give its ruling based on the documents and what is brought forward during the hearings. The ruling will follow shortly after the meeting. 7. In principle, appeals should be settled within ten weeks after they have been received. However, the ofﬁcial holiday period at Rotterdam University can extend this time frame. If the Board is unable to realize the settlement of the case within the stipulated time period of ten weeks, a written message specifying the reasons must be sent to the person lodging the appeal indicating within which timeframe he/she can expect the appeal to be handled. 8. The Board has the authority to nullify all or part of the decision made by the manager of the Communication & External Relations Ofﬁce and to determine that the manager must make a new decision, keeping in mind what was observed by the Board. The Board does not have the authority make decision about the case themselves. 9. The ruling of the Board is communicated in writing to the person lodging the appeal and to the manager of the Communication & Ex-

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ternal Relations OfďŹ ce; the ruling is signed by the Chairman and Secretary of the Board. 10. The ruling of the Board is binding and cannot be appealed to within the university. 11. The documents belonging to the case are not made public. However, the documents are made available to the Board, the person lodging the appeal and the manager of the Communication & External Relations OfďŹ ce. The (possible) hearing is not public. This also applies to the ruling. 12. Transcripts of rulings are sent to the Complaints and Disputes OfďŹ ce.

appendix regulations regarding complaints and disputes

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appendix rules and regulations examination board

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Appendix Rules and Regulations Examination Board

At the request of the collective Examination Board, the Executive Board has recently approved of these Rules and Regulations and declared them binding for all parties.

ARTIKEL 1

Meetings of the Examination Board 1. The chairman of the Examination Board is authorised to call meetings of the Examination Board as often he/she deems them instrumental in progress of the activities of the Board or when two members of the Board request the chairman to do so in writing and with supporting arguments. If the chairman does not honour such a request, i.e. the meeting is not held within three weeks following the request, the requesting member is or the requesting members are authorised to call a meeting themselves, with due regards for the required formalities. The Examination Board meets at least six times a year. 2. The convocation for the meeting is done by means of convocation letters, with the

4. 5. 6.

exception of the stipulations in the previous paragraph, by or on behalf of the chairman with at least seven days’ notice, not including the day of the convocation and the day of the meeting. The convocation letters contain the topics to be discussed, in addition to the time and place of the meeting. The meetings are chaired by the chairman of the Examination Board. If he/she is absent, the chairman decides who will chair the meeting on his/her behalf. If this has not been done, the meeting will choose a chairman by itself. Minutes of the proceedings are taken by a person appointed by the chairman. In the next meeting the minutes are presented to the Examination Board for approval and signed by the chairman as proof of this approval. The meetings of the Examination Board are not open to the public. A member of the Examination Board cannot have him/herself represented by proxy. The topics during the meetings of the Examination Board are subject to secrecy. The

results are only brought out by or on behalf of the chairman.

ARTIKEL 2

Decisions made by the Examination Board 1. The Examination Board makes its decisions by absolute majority of the votes cast by the members attending the meeting, with the condition that at least half of the members of the Examination Board must be present at the meeting in order to be able to make decisions. 2. If the required number of attendants, as described in the previous paragraph, is not present at a meeting, a second meeting is called, to be held not before one week after the ﬁrst meeting. This meeting is authorised to make decisions on matters that were on the agenda of the ﬁrst meeting with the required number of attendants, regardless of the number of members of the Examination Board in the second meeting. In urgent cases the chairman is authorised to make preliminary arrangements.

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appendix rules and regulations examination board

3. Votes about people are cast in writing, while non-personal matters can be voted on orally, unless the chairman decides on or allows a different way of voting with none of the members present objecting to this way of voting. Written votes are cast by means of folded unsigned ballots. 4. Blank votes are considered not to count and not cast. 5. In the case of equal votes about non-personal matters, the matter will be discussed again and put to the vote a second time. If the votes are equal again, the proposal will be considered to have been rejected. 6. In the case of equal votes about people a second vote will be taken during the same meeting. If the votes are equal again, the decision will be made by drawing lots. 7. Each member of the Examination Board is entitled to cast one vote. 8. If all members of the Examination Board are present in a meeting, decisions can be made on all topics, even if the requirements for calling and holding the meeting as described in these regulations have not been met, on the condition that the decisions are made unanimously. 9. The Examination Board can also make decision in writing – including telegrams, e-mail, telefax and telex messages – on the conditions that the decision is made unanimously by all members of the Examination Board.

ARTIKEL 3

Organisation 1. The Examination Board may decide to install an executive committee. The chairman of the Examination Board is also the chairman of the executive committee. If an executive committee is formed, its task is to assist the chairman in the running of day-to-day affairs. 2. The Examination Board may decide to give members of the Board – or ofﬁcers added ofﬁcially to the Board – certain tasks. Such decisions always need the approval of the chairman.

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appendix actual alphanumeric results with numeric equivalent

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Appendix Actual alphanumeric results with numeric equivalent

Besides results in grades (0 till 10, with one decimal or as a whole number), the following alphanumeric results have been used at Rotterdam University since the academic year 2007/2008:

Evaluation (Dutch)

Description (Dutch)

Description

Evaluation A

Zeer goed

Pass with merit

Numeric equivalent 9

Ruim voldoende

Good pass

Bijna voldoende

Near pass

Zeer onvoldoende

Bad fail

Onbeoordeelbaar

Cannot be assessed

Uitstekend

Pass with distinction

Zeer goed

Pass with merit

Goed

Very good pass

Ruim voldoende

Good pass

Voldoende

Pass

Bijna voldoende

Near pass

Onvoldoende

Fail

Zeer slecht

Very poor

VLD

Voldaan

FulďŹ lled

Voldoende

Pass

5,5

Onvoldoende

Fail

3,5

VRY

Vrijstelling

Exemption

5,5

Depot ects

Reserve credit

5,5

Niet deelgenomen

Subject/examination not taken

FRAUDE

Fraude

Violation scholastic / ethical standards

overgenomen cijfer

Transferred grade