Company Overview

Contents

2 Company Overview 3 Delivering Public Benefit 4 Facts and Statistics 4 Location of Delivery 5 List of Trustees, Senior Management and

Corporate Team 6 Chair’s Statement 7 Structure, Governance and Management 8 Chief Executive Statement 10 Summary of Programmes Delivered 11 Mental Health First Aid Training 12 Work on the Horizon 13 Department for Work and Pensions 14 The Work Programme 16 Walsall Adult Community College 17 SFA Courses 18 Building Better Opportunities 20 Employer Engagement 22 Highlights of the Year 24 Our Quality Standards 25 Our Commitment to Environmental Sustainable

Development 26 Our Commitment to Investors in People 27 Financial Review 28 Summarised Accounts 30 Risks and Opportunities 32 The Future 34 Partnerships and Funding Partners

stepstowork.co.uk

facebook.com/steps.work twitter.com/StepsToWork

Trustees Report // 2018

Steps to Work (Walsall) Ltd is a registered charity formed in 1999 Charity No.1100403 and a Company Limited by guarantee constituted under the Companies Act 2006 and registered in England and Wales, Company Registration 3738249.

The registered office of the charity is Challenge Building, Hatherton Road, Walsall, WS1 1XS.

The charity operates a wholly owned subsidiary, Starting Point Recruitment Ltd, which is a Company Limited by shares and registered in England and Wales, Registration No. 4560776, formed in October 2002. The registered office for Starting Point Recruitment is the same as that of the charity.

As an organisation we are committed to equality and diversity and to a working environment that is free from any form of discrimination on the grounds of colour, ethnicity, race, religion, sex, sexual orientation or disability.

MISSION

To help those who face the biggest barriers in life to build a better future

VISION

Our vision is to create opportunities and change futures by working with local people and businesses across the West Midlands. We will do this by embedding our values into everything we do offering: S - SUPPORT T - TRAINING E - EXTRA MILE P - PROGRESSION S - SUSTAINMENT

AIMS

The longer-term objectives of STW are detailed in The Strategic Plan for 20182023 which sets out the strategic aims of both Steps to Work and Starting Point Recruitment over the next 5 years.

Strategic Aims & Objectives • To provide our customers with life changing services and opportunities to develop skills and gain employment • Develop innovative employment, training and recruitment services which increase ambition and sustain careers • To innovate and create new commercial services to aid our growth • Support people to improve their health and well-being • Secure geographical and financial growth • Developing new business & win new contracts across the region • Develop our strategic partnerships alongside creating new opportunities for collaborative working in Public, Charitable and the Private Sectors. • Maintain the highest levels of Quality, Performance and Sustainability in all that we do. • Build a strong and value driven organisation • To become champions of social impact across the West Midlands • Embed a culture of Talent Management across our business • Ensure strong and representative governance • Promote equality, diversity and accessibility in all that we do