IN THIS ISSUE: Anitra’s Update

Some exciting news! We are teaming up with York Uni in some research into selecting, supporting and training our Care Pro’s caring for clients living with dementia, generating scenarios of how best to approach the various challenges that may present themselves when giving care to someone with dementia.

Person-centred care is at the heart of the experience with Home Instead. This means getting to know our clients as individuals; building caring relationships; and tailoring support to people's preferences. Some people are more passionate about tenaciously giving the best care and these are the people we need as our Care Professionals.

York Uni are developing a tool to help, called a 'situational judgement test’, presenting real life dilemmas and asking the most appropriate action. Judging whether someone has the right values and attitudes for person-centred care is important and this research will enhance our tools to identify and recruit Care Pro’s who pass what we call our ‘Mum Test’… people we would we be happy for this person to join our award winning team.

As specialists in Dementia, York Uni Social Policy Research Unit has asked to spend time with a selection of our expert Care Pro’s, exploring real life scenarios they encounter and, in their experience, how best to manage them. What a fantastic opportunity and we are delighted to be involved.