Home Instead
York & Ryedale newsletter
companion THE
Check out our website: www.caregiversupport.co.uk
Celebrate our 10th Anniversary
July 2019
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Win…
10 Tenners
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The winning numbers can be found on the back page. If you have a winning number, just ring the office on 01904 690 884 to claim your £10
C E L E B R AT I N G
A IVERS N N A 2009
RY 2019
York & Ryedale
Watch out… We will be celebrating our anniversary with monthly giveaways and competitions for all our CAREGivers in the next edition of The Companion
Well done everyone with the cake baking! On June 13th Home Instead York & Ryedale hosted a Cupcake Day to raise funds to help beat dementia. We asked our CAREGivers to either bring us in a bake or to get creative in the kitchen with their clients. In the average time it takes to bake a batch of cakes, six people in the UK will develop
dementia. It is now the leading cause of death in England and Wales, overtaking both cancer and heart disease. Raising money on Cupcake Day can help to fund pioneering research, crucial support services and vital care. For every bake we received, we donated £5 to the Alzheimer’s Society. In total we raised
an amazing £75 so a big thank you to all those who took part whether it was baking, eating or just donating! It was a tough decision as we had so many to choose from, but our CAREGiver Charlotte was voted our Star Baker with her yummy Jammy Dodger Cupcakes!
Our top tips for staying cool
the groups who are particularly at risk of health problems. In particular, very hot weather can make heart and breathing problems worse. Knowing how to keep cool during long periods of hot weather can help save lives and it’s mostly common sense. The main risks posed by a heatwave are dehydration, overheating, heat exhaustion and heatstroke. To keep cool here are some useful tips: ■ Shut windows and close curtains when it is hotter outside than in. You can open them for ventilation when it’s cooler.
■ Stay out of the sun particularly between 11am and 3pm. ■ Keep rooms cool and have cool baths and showers or splash with cool water. ■ Drink cold drinks regularly but avoid tea, coffee and alcohol. ■ Wear loose, cool clothing, and a hat if you go outdoors. If someone does feel unwell, get them somewhere cool to rest. Give them plenty of fluids to drink and seek medical help if symptoms such as breathlessness, chest pain, confusion, weakness, dizziness or cramps get worse or don’t go away.
When it’s HOT, HOT HOT! Most of us welcome hot weather, but when it’s too hot for too long there can be health risks. If a heatwave hits this summer, make sure the hot weather doesn’t harm you or anyone you know. The very young, the elderly and the seriously ill are
EMAR – IQ Timecard App We hope those of you who have been using the IQ Mobile App for logging in and out at clients’ homes are finding it useful, those who haven’t yet downloaded it we would recommend you do so. Just go to the app store and type ‘IQ Timecard’ and follow the instructions from there. Over this next month we will be starting to roll out using the IQ App for EMAR (electronic MAR charts). EMAR we hope will replace the current paper MAR charts, and therefore hopefully make the process of giving medication to clients even simpler. Please keep an eye out for further correspondence regarding this over the coming weeks.
Tell Jack!
If you’d like to add an article to next month’s edition of The Companion, please contact Jack by Friday 26th July. You can tell us about an event that’s happening or about something you’ve achieved – we’d love to hear from you. Just give Jack a call or email him at
jack.fisher@hiscyork.co.uk
CAREGivers celebrate long service Big well done to Gail and Nicola who have both celebrated completing long service with Home Instead York & Ryedale recently. The two of them completed 4 and 2 years respectively. Both are fantastic CAREGivers and we look forward to having them as part of our brilliant CAREGiver team for many more years to come!
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C E L E B R AT I N G
RY 2019 ERSA V I N N 2009 A
York & Ryedale
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Andy Boast
Carol Hirst
Care Manager
Daphne
Ellis
Garrett Charlene r Staff Co-ordinato
Karen Skouras
Recruiter
Jack Fisher Administrator HR Finance &
2014
2013
2011
2009
York franchise opens
New offices open in Clifton Moor
2012
HSBC BSA Franchise Finalist
C E L E B R AT I N G
SARY 2019 NIVER 2009 AN
York & Ryedale
British Care Awards – Regional Finalist Winner City & Guilds Dementia Training for CAREGivers & Local Community
Daphne Ellis Appointed General Manager Fraud protection workshops launched 2015
Luke Norbury Director Managing Childs nt Officer Roisheen Developme Community
2015
York Press Small Business of the Year Annette Dowson wins CAREGiver of the Year
2017
Minster FM Listener Award ‘The Elder’ Finalist and ‘The Top Ten Companion’ Homecare are launched Award winner Queens Award for Enterprise 2017
2016
Timeline
York & Ryedale’s
Home Instead Senior Care 10 Clifton Moor Business Village • James Nicolson Link, Clifton Moor • York YO30 4XG Telephone: 01904 690884 Email: info@hiscyork.co.uk • Web: www.homeinstead.co.uk/york
Safe ■ Effective ■ Caring ■ Responsive ■ Well-Led “Each Home Instead Senior Care® franchise office is independently owned and operated.”
2018
Top Twenty Homecare Award winner CQC Outstanding