Home Instead
York & Ryedale newsletter
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Wearing our CARE™ Badge with Pride The CARE™ badge is a unifying symbol of pride in our CAREGivers as care champions and aims to raise awareness of those who work as carers in their communities. Care England, a registered charity, is the leading representative body for independent care services in England. Working on behalf of small, medium and large providers, Care England speaks with a single unified voice for both members and the whole care sector. It launched its CARE™ badge as a unifying symbol of pride and quality in care. We wear the CARE™ badge to show that we are committed to quality in care and so others recognise the importance and value of those working in care roles. We wear our CARE™ badge with pride to recognition that our CAREGivers do a job that really counts and in recognition of the fantastic job they do.
August 2019
C E L E B R AT I N G
SARY 2019 NIVER 2009 AN
York & Ryedale
Joan receives her tea towel To mark our 10th Anniversary we have commissioned Home Instead tea towels as a celebratory gift for all our clients. Here’s Joan and her dog Lottie looking rather pleased to have received theirs. Over the next few months office team members will be delivering tea towels to everyone as we come out to complete our service reviews.
If you fall and can’t get up Follow these steps – and they will be a lot easier if you’ve already done a bit of forward planning.
To get help ■ Use your pendant alarm if you have one or call nearby neighbours on your phone – put them on speed dial now. ■ Use your phone to call 999. ■ Bang on the wall, radiator or floor. ■ Stay warm. Cover yourself with anything you can find – tablecloth, blanket, rug or coat. ■ Put a cushion under your head or roll up an item of clothing. ■ Keep moving. Roll from side to side and move your limbs as pain allows to help keep you warm and maintain circulation. ■ Keep your fluids up if you can reach a drink.
“I can’t tell you how humiliating and miserable it was lying on the floor, waiting two hours until my home help found me. Now I carry a simple old-style mobile phone – my grandson jokes that it’s ‘Grandpa’s brick’ – and I feel much safer.”
Acomb Explore Library Front Street, York, Y024 3BZ Third Tuesday of every month
INFORMATION SESSIONS OCAY is a small local charity. We work to help people over the age of 50 get their voice heard by providing a free, independent and confidential advocacy service. Think we could help you? Think you could help us? Come and say helloI Priory Street Centre 15 Priory Street York, YOl 6ET 01904 676200 info@ocay.org. uk
Clifton Explore Library Rawcliffe Lane, York, Y030 5SJ Second Tuesday of every other month (even months only) Clements Hall Nunthorpe Road, York, Y023 lBW Third Wednesday of every month Fulford Community Café St. Oswalds Church, Main Street, Fulford, York, YOlO 4HJ Second Wednesday of every month Nelli Community Café New Earswick Folk Hall, Hawthorn Terrace, York Fourth Wednesday of every other month (even months only) Tang Hall Explore Library The Centre @ Burnholme, Mossdale Avenue, York, Y031 OHA Fourth Thursday of every month St James the Deacon 2 Sherrlngham Drive, York, Y024 2SE Third Thursday of every month
Planning ahead It makes sense to prepare yourself and your home just in case the worst happens. Then you can get on with enjoying life, knowing that you’ve done the groundwork. ■ Place cushions and blankets around the house at floor level so that, if you do fall, you can keep warm and comfortable while waiting for help. ■ Use your common sense on placement: they need to be easily accessible but should be stored so they don’t cause a hazard in themselves! ■ Put a bottle of water with the cushions so you can stay hydrated while waiting. ■ If you have a cordless landline phone, carry it in your pocket. ■ Get a mobile phone if you don’t already have one and keep it (switched on) in your pocket or on a belt. Programme in the phone numbers of neighbours or friends/relatives nearby who could help if you fell. ■ Consider getting a community alarm. You wear it like a pendant, or on your wrist, and when you press a button the control centre will telephone your nominated key holder(s) so they can check on you. Find a wealth of health information at saga.co.uk/falls
‘Twiddle Mitts’ at the ready
Countryfile Live is heading to Yorkshire! Making its official Northern debut, Countryfile Live is setting up home in the stunning grounds of Castle Howard from 15th to 18th August 2019. Guaranteed to be the best day out this summer, come and join us as we celebrate the glorious Yorkshire countryside. Meet all your favourite BBC Countryfile heroes on The Main Stage; get up close and personal with a diversity of fauna and flora in The Wildlife Zone; view spectacular stunts in The Arena and see your favourite TV chefs live at the Le Creuset and Countryfile Kitchen Theatre. We look forward to seeing you there for some good outdoor fun, great food and priceless family time! Visit: https://www.countryfilelive.com/ castle-howard to find out about how to get your tickets.
Big thank you to the lovely ladies at St Barnabas Church Knitting Group, who knitted and donated this fine selection of ‘Twiddle Mitts’. The knitted Mitts have buttons, beads and other objects sewn in to offer a calming distraction to those with dementia. The Mitts also have the added bonus of keeping your hands warm in the colder months! We will be issuing out the Twiddle Mitts to some of our clients over the coming weeks!
Groups and Activities in York For people with dementia, their carers and family Reading Group - York Explore Library Held on the second Wednesday of the month 10.30am to 12.00 noon Dance Café - Mill Street Held on the second Tuesday of the month 1.15pm to 3.00pm Forget Me Not Memory Café - Tang Hall Held on the third Wednesday of the month 1.30pm to 3.30pm Kirk Memory Café - New Earswick Held on the first Tuesday of the month 11.00am to 1.00pm Acomb Memory Café - Acomb Held on the last Tuesday of the month 1.00pm to 3.00pm Boccia/Easy Sport - New Earswick Held on the first Wednesday of the month 2.00pm to 3.30pm Younger Peoples Group - Various venues York Last Wednesday of the month day or evening times varies each month e.g. Spurriergate Centre 2.00pm to 3.30pm Singing for the Brain Monday Morning 10.30am to 12.00 noon every week York Centre Thursday Afternoon 1.30pm to 3.00pm every week New Earswick Tuesday Afternoon 1.30pm to 3.00pm 1st & 3rd of the month Osbaldwick Please contact York Alzheimer’s Society for further details on 01904 929444 or email yorkservices@alzheimers.org.uk
DementiaFriendly Screening in York City Screen’s Dementia-Friendly Screening will take place on Monday 26th August, showing Grease at 1.15pm. Good girl Sandy and greaser Danny fell in love over the summer. But when they unexpectedly discover they’re now in the same high school, will they be able to rekindle their romance? City Screen will serve complimentary tea, filter coffee and biscuits upstairs in the Sky Lounge from 12.45pm. If you would like a wheelchair space, please do inform Cath Sharp at the cinema as spaces are limited. (cath.s@picturehouses.co.uk) Dementia-Friendly Screenings are open to all but are especially suited for people with dementia and their family, friends and carers. Book for Grease on 0871 902 5726, or online at www.picturehouses. co.uk or in person at City Screen at the Coney Street Box Office. tead Home Ins
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Andy Boast
Carol Hirst
Care Manager
Daphne
Ellis
Garrett Charlene r Staff Co-ordinato
Karen Skouras
Recruiter
Jack Fisher Administrator HR Finance &
2014
2013
2011
2009
York franchise opens
New offices open in Clifton Moor
2012
HSBC BSA Franchise Finalist
C E L E B R AT I N G
SARY 2019 NIVER 2009 AN
York & Ryedale
British Care Awards – Regional Finalist Winner City & Guilds Dementia Training for CAREGivers & Local Community
Daphne Ellis Appointed General Manager Fraud protection workshops launched 2015
Luke Norbury Director Managing Childs nt Officer Roisheen Developme Community
2015
York Press Small Business of the Year Annette Dowson wins CAREGiver of the Year
2017
Minster FM Listener Award ‘The Elder’ Finalist and ‘The Top Ten Companion’ Homecare are launched Award winner Queens Award for Enterprise 2017
2016
Timeline
York & Ryedale’s
Home Instead Senior Care 10 Clifton Moor Business Village • James Nicolson Link, Clifton Moor • York YO30 4XG Telephone: 01904 690884 Email: info@hiscyork.co.uk • Web: www.homeinstead.co.uk/york
Safe ■ Effective ■ Caring ■ Responsive ■ Well-Led “Each Home Instead Senior Care® franchise office is independently owned and operated.”
2018
Top Twenty Homecare Award winner CQC Outstanding