CENTRALIZED SERVICES 2019 PACKAGES
G R OW YO U R B U S I N E S S W I T H O U T G R OW I N G YO U R E X P E N S E S .
CENTRALIZED SERVICES
Centralized career and agent services is a convenient and affordable way to adopt HomeSmart’s business system. Your brokerage leverages proven processes to grow your business, while limiting the operational and staffing impact on your bottom line. Directed from a main office, dozens of branch offices can operate effectively and efficiently with minimum overhead and expense. This unique approach enables the brokerage to operate at maximum efficiency and also eliminates any redundancies.
Our proven model then scales and grows with ease as you need it to. Last year, HomeSmart’s Centralized Services enabled HomeSmart corporate brokerages to process over 37,000 transactions and support nearly 9,400 agents across 27 offices — with less than 30 employees.
NEW in 2019 CENTRALIZED PAPERWORK SERVICES $.30/Move
• Approving Pending Approval Transactions • Processing Transaction with New Items Paperwork Support
THE MOST EFFECTIVE WAY TO SCALE YOUR BROKERAGE & REVOLUTIONIZE YOUR BUSINESS.
• Reviewing All Uploaded Documents • Flagging Required Documents for Broker Review • Notifying Agents of Missing Documents/ Items Through Use of Broker Quick Codes • Assisting Agents via Both Phone/Email with Questions Regarding Required Documents
WORK ON YOUR BUSINESS, NOT IN IT.
We Recruit For You.
We Support Your Agents.
We market. We email. We call. We set appointments. We explain the benefits. You hire. You grow.
We explain. We train. We answer emails & phone calls. You focus on your business.
{CAREER SERVICES}
{AGENT SERVICES}
$1,000 mo.
$1,500 mo.
Contact Center Support Recruiter Support
Weekly Outreach • Weekly Promotional Recruitment Emails
• Outgoing Calls to Prospects • Outgoing Email to Prospects Receiving Voicemails and/or Bad Numbers • Incoming Prospect Calls • Outgoing Personal Emails to Prospects • Incoming Prospect Email Inquiries • Schedule Phone/In-Person Appointments • Conduct Weekly Centralized Services Touch Calls • Provide Weekly Activity Reports • Drip Campaigns to Prospects
• Generate Contracts • Hire Agents into RealSmart Broker
Agent Support
$500 mo.
Marketing Support
10,000+ (200 calls/wk)
Brokerage Support
5,000-9,999 (100 calls/wk)
Marketing Support
0-4,999 (50 calls/wk)
AGENT SERVICES
$200/mo. up to 65 agents; $3/mo. per each add’l agent
Transaction Support
CAREER SERVICES
tiered pricing based on agent prospect list
• Birthday Calls • Customer Service Support Via Phone and Email • Low Level Tech Support • Password Reset • Office Transfers • Adding Teams to RealSmart Broker, Uploading Agreements • Plan Changes • Welcome Calls • Webinars (as requested)
• Marketing Design Center Support • SmartSites 2.0 Assistance • Assistance Creating SmartTools
• • • • • • •
RealSmart Agent Info Updating License Renewal Calls 30 & 60 Days DRE License Expiration Reminders Board Dues Reminders Agent Severs Monthly Reports for Activities Completed Monthly Touch Calls with Franchisee
• Assistance to Load a Sale • Assistance to Load a Listing • Assistance with Paperwork Submission
FRANCHISE SUCCESS THROUGH MODEL ADOPTION The HomeSmart brokerage business system is designed to enable you to create a culture of productivity and growth for your agents. We support our brokers and agents with the tools, technology and resources they need to focus on what’s really important … their business.
RealSmart Broker
SmartTools
RealSmart Agent Your Profile
YOUR FILE IS INCOMPLETE " TRANSACTIONS ∠
Pending
1234 Privet Drive Phoenix, Arizona 85029
Listings Sales )
Sale F201809730
Rentals
MLS 123456
Listing F201809730
Edit Listing
$100,000
Escrow Date: 8/23/2019
! Market this Listing
Needs Corrections
Referrals
Convert to Sale
Miscellaneous Closings
! MARKETING ∠ $ EDUCATION ∠ ' OFFICE ∠
Broker Reviewed
Submit documents
Review Items 2
* Documents
Corrections Required
Commission Instructions Sent
+ Parties
Review these items Completed
- Photos
Closing Pack Received
Check Sent
, Notes
Required Documents
August 4, 2018 9:25 PM Document
Sale
Received
Reviewed
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Thank you for inputting your new transaction directly into the RealSmart
& CALENDAR ∠ .
Agent website. We have "Approved" your transaction and are now awaiting your submission of paperwork. Please be certain to directly upload or email your paperwork to us within 5 days.
% DOWNLOADS ∠
August 5, 2018 8:00 AM
? FAQ ∠
Sale Your paperwork has been received and is pending broker review. PLEASE CHECK BACK in 24 business hours to see the broker's review of your paperwork. Did you know you can see what day we are processing
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your transactions just to the right of this message? We have added resources and staff to help us accommodate our volume and are committed to providing the service and efficiency you have grown to love as a valued HomeSmart agent.
August 7, 2018 10:00 AM Sale Please encourage the Seller to complete the SPDS to the best of their
Affiliated Business Disclosure & Important Notice Exclusive Right To Sell or Exclusive Agency MLS Input Form or Seller's Signature on Plano Real Estate Agency Disclosure & Election Seller Property Disclosure Statement
ability when they complete the rest of the listing documents. Even if the
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Seller has not occupied the home, that would not affect their ability to complete most of the questions in the SPDS. Should the Seller refuse to complete the SPDS, you will need to have the Seller sign the HomeSmart form titled: SPDS Hold Harmless-Seller. Thank you.
National & Local Training
Shared Recruiting & Marketing Pieces
Public Relations & Internal Communications Support
Partner with your Franchise Success Team to help you grow. 602.889.2100 FranchiseServices@HomeSmart.com
Copyright © 2019 HomeSmart International LLC. All rights reserved. Each brokerage independently owned and operated.