Paperwork Process Support Directory BC

All paperwork must be received within five days of contract acceptance. This includes new listings, sales and leases.

1: Log onto the RealSmart Agent Panel at RealSmartAgent.com.

• Select the Transactions type on the lefthand menu

• Click the Create button

Need Help Creating a Listing?

Select the Education icon, then click on RealSmart Agent Videos.

Hint: To view training videos, select the Education tab then choose RealSmart Agent Videos.

2: Enter Your Transaction.

Once created, you have two different options to submit your paperwork. Browse and upload directly into the transaction, or drag and drop.

Hint: If you don’t have your own method of uploading paperwork, like a scanner at home, keep in mind that our office has the scan-to-email feature from the copier.

To Email Your Paperwork Each transaction has an email address to receive the transaction paperwork. You can view the email address of a specific transaction from the transaction summary page (displayed as “Shareable Email”). All documents emailed to this address will automatically be added to the transaction document inbox.

Getting Down to Business

3: Check Status.

Once submitted, your paperwork takes 48-72 hours to be processed and reviewed by the Broker. To check the status of your paperwork, log back into your SmartPanel within that time frame.

Go to the Transactions tab and click the transaction type to see the statuses of your transactions. Click on the property for detailed information.

TIP: Be sure to check the Current Processing Timeframes section on the right-hand side of the Dashboard screen.

Processing Paperwork: 08/28/2022 Approving Transactions: 08/28/2022

4: Submit Any Additional or Missing Paperwork – Follow the Same Options as Step 2.

Upload directly into Transaction, or email to the transaction email address.

Support Staff

Corporate Main Number: 321.348.9528

Career Services - Stephen Nieroda

p: 321.626.2856 CareerServices@HSCoastal.com Recruiting or new agent hiring information.

Agent Services

p: 321.348.9528 AgentServices@HSCoastal.com For on-boarding or website, materials and marketing, or other technology questions as well as access to RealSmartAgent.com

Broker Services - Robert Lehman

p: 321.626.2856 Broker@HSCoastal.com For legal questions and/or specific contract questions.

Paperwork - Susan Nieroda

p: 321.626.2049 Paperwork@HSCoastal.com Online File Status: RealSmartAgent.com. Paperwork submission and additions, pending transaction status, file cancellations and extensions, and general paperwork requirements.

Closing - Susan Nieroda

p: 321.626.2049 Closing@HSCoastal.com Commission instructions, commission checks, referral fees, and general commission questions.

Accounting - Lisa Ballard

p: 321.698.3906 Accounting@HSCoastal.com Statement questions, past due balances, or 1099 questions.

Local Boards

Space Coast Association of REALTORS®

2950 Pineda Plaza Way | Palm Shores, FL 32940 321.242.2211 SpaceCoastMLS.com

Other

Department of Business & Professional Regulation - DBPR

2601 Blair Stone Road | Tallahassee, FL 32399 850.487.1395 MyFloridaLicense.com/DBPR

Florida REALTORS® - FAR

7025 Augusta National Drive | Orlando, FL 32822 407.438.1400 FloridaRealtors.org

National Association of REALTORS® - NAR

430 N Michigan Avenue | Chicago, IL 60611 800.874.6500 Realtor.org

Supra

877.699.6787 SupraeKey.com

COASTAL REALTY