Home. Welcome
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elcome Congratulations on making the Smart Move! This packet contains helpful information that will guide you through starting your career with HomeSmart. Please keep it in a safe place where you will be able to refer to it later. HomeSmart continues to grow because of agents like you. Please let us know if you ever need anything, and remember...
It’s a Smart Move with HomeSmart!
RealSmart Agent Panel 4 SmartTools 6 Getting Started 8 HomeSites 9 Paperwork Process 10 Support Directory BC
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RealSmart Agent RealSmart Agent is your tool for business development and resource for
information as a HomeSmart agent. You can access RealSmart Agent at MyHSRealty.com. Your username is your MLS ID, unless you are asked for your primary email address. The first time you login, your password will be changeme (all lowercase, one word). You will be automatically prompted to reset it. You can change it under the My Account button.
Dashboard
Contacts
The Dashboard tab is your homepage. It
The Contacts tab is where you can create and maintain your
contains transaction file status, productivity
own contact database. Contacts are automatically saved
and company news as well as links to web-
once created under Transactions as well. You can also
sites you might use on a regular basis.
upload documents and save them under each contact.
Transactions Select the Transactions menu on the left, and go to the appropriate transaction type.
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Marketing
Here you can access the links to our Marketing Design Center (where you can customize and order business cards, flyers, postcards, yard signs and more) or the product catalog, create free marketing, and log in to your free personal marketing website. You may also access the product catalog at HomeSmartCatalog.com.
Education The Education tab enables you to find live training links, training videos and a link to our Education Calendar where you can register to reserve your seat in any of our many Continuing Education courses. Classes are free to all agents, unless otherwise noted. You can also access the Education Calendar anytime at: LearnHSRealty.com.
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Y
our Virtual Office
Calendar
Track Make goals and track against actual transaction activity.
The Calendar tab contains your own
Goals can be set for number of transactions, listing/sale
personal, fillable calendar for the convenience
volume ($), or for gross commission.
of organizing your day-to-day activities! The calendar also has an automated
Office
The Office tab has archives for company and industry news. This is also where the agents can obtain branch information,
transaction function showing expiration/ closing dates for all of your transactions. All calendar entries are also shown on the Dashboard Calendar for easy reference.
reserve conference rooms, or inquire about office
Downloads/FAQs
space leasing opportunities.
The Downloads tab contains all of our HomeSmart specific forms. You can search per category or you can enter a keyword search on the top right hand side and select “Downloads” from the drop-down menu. FAQ is populated by our Brokers. It posts frequently asked questions and answers. It’s updated with new Q&As regularly, so check in often for new information. You can search per category, or you can enter a keyword search on the top right hand side and select “FAQ” from the drop-down menu.
My Account
In My Account, you can manage your contact information. Any time you have a change of information, you will make those changes here to notify HomeSmart. You will also complete your profile to help clients find you on the public website, upload your photo, manage your notifications, and schedule your covering agent during vacation time.
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SmartTools At HomeSmart we make it a practice to ensure our agents have the tools they need to be leaders in the real estate industry. SmartTools will enhance your ability to run your business smoothly and efficiently for FREE.
SmartTip: Click on the Education icon and select Education Videos to see a
TIP: Access your SmartTools under the Marketing tab in RealSmart Agent.
tutorial on each SmartTool.
SmartTour Custom Buyer Tours in Minutes Create custom website tours for individual homes in minutes. The tour appears on a custom, branded website created with information pulled directly from the Multiple Listing Service.
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A
ll You Need – In One Place!
SmartSearch
SmartTube
Buyer Home Searches Made Easy
A YouTube Video of Each Home
SmartSearch is a powerful search engine that provides
SmartTube creates a video set to music from the MLS
automated and custom searches, local information,
listing you create and submits it to YouTube.
satellite photos, street level views, and the ability to create routes to view the properties.
SmartSites Personal Agent Websites Full IDX enabled websites that are customizable. They feature a powerful search engine that ties in with SmartCodes. SmartSites include many tools which integrate with lead-generating, fully automated custom property searches that showcase your listings.
SmartGallery Listing Website
SmartFlyers Automated Listing Flyers Print-ready flyers are automatically produced for each of your MLS listings.
SmartGallery provides each HomeSmart listing with a personalized, custom website. Each site contains property details, a photo gallery, and a contact page to reach the agent.
SmartSES Listing Search Engine Submission HomeSmart automatically submits MLS properties to 1,016 search engines and consumer websites nationwide, giving each home unsurpassed exposure.
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Getting Started If at any time you need assistance with getting set up, please contact Agent Services at 562.336.1539 or AgentServices@RealtyGroupHS.com.
HomeSmart Calendar To Login to MyHSRealty. com, enter your username and password.
Access the calendar by selecting the Education icon in RealSmart Agent, or at LearnHSRealty.com. Go to the Class Schedule. Double click on the class you want and select Reserve Spot. Need to cancel a reservation? Click My Reservations on the right to make changes. Click Completed Classes to view classes that you have taken.
MyHSRealty.com Google Chrome is our preferred browser. Safari is also a great browser to use. Although not recommended, other common browsers that can be used are Firefox Mozilla and Internet Explorer.
Marketing Design Center
Product Catalog
Access our new Marketing Design Center through the Marketing tab on RealSmart Agent. Customize and order business cards, postcards, flyers, yard signs and more! TIP: Save 15% on your first order with code: HS15FIRST.
Go to HomeSmartCatalog.com to create your Product Catalog account. Log in with the username and password you created.
What is My Portal Code? Your portal code is california.
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HomeSite At HomeSmart, you have access to all amenities at your HomeSite.
HomeSite Long Beach 2740 E Spring St, Ste 200 Long Beach, CA 90806 p: 562.912.7770 f: 562.912.7771 CalBRE #01968349
Conference Room You are welcome to reserve our conference room, equipped with a state-of-the-art computer and big screen monitor. Reserve at MyHSRealty.com (select Conference Room in the bottom left corner of the My Office tab ).
Key Access
Private Offices
Your office key gives you
We have three private offices available for lease at
convenient 24/7 access to
$500/mo. Contact Shannon Daniele at SDaniele@
our HomeSite.
RealtyGroupHS.com or 562.912.7767 for availability.
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Paperwork Process All paperwork must be received within five days of contract acceptance. This includes new listings, sales, and leases.
1: Log onto the RealSmart Agent Panel at MyHSRealty.com. • Your username is your MLS ID. • Your initial password is changeme.
Hint: To view training videos, select the Education icon then choose Education Videos.
2: Enter Your Transaction. Once created, you have two different options to submit your paperwork. Browse and upload directly into the transaction.
• Type in your primary email address • Select the Transactions type on the lefthand menu • Click the + New button at the top right
Hint: If you don’t have your own method of uploading paperwork, like a scanner at home, keep in mind that our office has the scan-to-email feature from the copier.
Need Help Creating a Listing? Select the Education icon, then click on Education Videos and Create a Listing.
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To Email or Fax Your Paperwork Click Yes to print or save a barcode cover sheet. When faxing, place the printed barcode cover sheet on top of the paperwork, and fax it to 562.252.0238. When emailing paperwork, the saved barcode cover sheet must be the first page, all pages must be
G
etting Down to Business
included in one attachment, and emailed to: Paperless@RealtyGroupHS.com. Hint: To merge multiple documents into one, use MergePDF.net.
3: Check Status.
4: Submit Any Additional or Missing Paperwork – Follow the Same Options as Step 2. Upload directly into Transaction, or print or save a barcode cover sheet to email.
Once submitted, your paperwork takes 48-72 hours to be processed and reviewed by the Broker. To check the status of your paperwork, log back into your SmartPanel within that time frame. Go to Transactions tab and search for the type of transaction to see status. Double click on the address for detailed information.
TIP: Be sure to check the Current Processing Timeframes section on the right-hand side of the Dashboard screen. CURRENT PROCESSING TIMEFRAMES Processing Paperwork From:
01/31/2015
Approving Transactions From: 01/31/2015
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Support Staff
Local Boards
Corporate Main Number: 562.912.7770
Pacific West Association of REALTORS速 5000 E Spring St, Ste 110 Long Beach, CA 90815 714.245.5500 support@pwr.net https://www.pwr.net/About
Broker and Manager Shannon Daniele p: 562.912.7767 SDaniele@RealtyGroupHS.com Broker and Management Career Services Patrick Winton p: 562.912.7770 PWinton@RealtyGroupHS.com Career Services Operations Manager Cindy Tran p: 562.912.7771 CTran@RealtyGroupHS.com Operations Receptionist Silvia Robles p: 562.912.7770 Silvia@RealtyGroupHS.com Receptionist, Human Resources, and Administration Accounting Josh Amescua p: 562.912.7770 Josh@RealtyGroupHS.com Accounting, Administration, and Payroll Processing
Downey Association of REALTORS速 (DAOR) 12073 Paramount Blvd Downey, CA 90242 562.861.0915 EVP@DAOR.com
Other National Association of REALTORS速 (NAR) 700 11th St, NW Washington, D.C. 20001 1.800.874.6500 www.realtor.org Headquarters: 430 N Michigan Ave Chicago, IL 60611 Washington D.C. Office: 500 New Jersey Ave NW, Washington, D.C. 20001
Copyright 息 2016 HomeSmart International LLC. All rights reserved. Each office independently owned and operated.