Q&A

Q Q & A A

Q: Many sale items ring up full price. A: Sometimes there are glitches in our P.O.S. [point of sale system]. We do our best to fix them as we become aware of them.

Q: The containers used at times in both Deli & Produce that have the tear off zipper ARE NOT USER FRIENDLY *!!!!!* for those of us w/arthritis &/or weaker hands. REQUIRE A KNIFE TO PRY OPEN! A: Our tamper-evident containers are the industry standard for certain items such as cut fruit. We had to sub those containers for deli items as our usual was unavailable. We hope to return to containers that are easier to use.

Q: Relocate the [credit] card readers, either lower the shelf or pivot the shelf? A: We’ll take steps to improve the accessibility of the card readers.

Q: I’d like to see the Russian spice tea bags back. Miss them! Was it the Choice brand? A: It looks like the Russian Caravan flavor of Choice Tea has been discontinued by our distributor.

CHILL DILL on the

Q: Chill on the Dill. Dill in Vietnamese noodles? No. Just No. A: They sell very well. We’re surprised to hear that we use too much dill. This is our first time hearing this.

Q: [Can you carry a] flour with a base made from cauliflower or other vegetable? A: We do carry crackers, chips, and puffs by From the Ground Up. We also have cauliflower pizza crusts in the frozen aisle. We’ll keep an eye out for shelf stable vegetable flours becoming available.

from the Suggestion Box

Q: Do we have enough produce cullers? 1) Green, red and white conventional potatoes, some mushy & growing. 2) [10/4] Sellby local maitake [mushrooms] 3) Moldy bulk carrots—very obvious! Maybe more? A: We do cull on a regular basis. Thank you for bringing these items to our attention. We donate to a variety of local charities.

Q: Run Wild makes the best non-alcohol beer. It’s only here intermittently. It would be great if it were stocked consistently. Thanks. A: We try to keep Run Wild in stock. Beer is not consistently available especially for unique items.

Q: Could you please look into getting (Goli) Apple Cider Vinegar Gummy? A: We have ordered an apple cider vinegar gummy by Trace Minerals. Thanks for letting us know about the one by Goli. We can special order the Goli gummies through our Wellness Department.

Q: Michelle—cashier—is awesome. I forgot my wallet and she took care of me—the people here ALL so nice!!! A: Thanks for letting us know about your good experience. We agree that Michelle is terrific. We think you’re nice too.

Q: Please bring back Forager Project chips. A: We have received 3 varieties of Forager Project chips as well as 3 varieties of Forager Project cereals and they are now stocked on our shelves.

Q: Can the Co-op carry Psilocybe Cubensis mushroom spores for “scientific research purposes only”? A: No, we do not have a source for Psilocybe spores. Due to legal concerns, we prefer not to pursue one.

Q: I eat the vegan crab dip and spinach/ artichoke dip a lot. They are not consistent. The chunks of jackfruit in the crab dip were huge last time. The spinach dip one time had a piece of artichoke so big, it was literally ¼ of the contents. This time, the artichokes weren’t as big, but still sizeable. One container had a huge bunch of plain spinach not mixed in. However, other times, they’ve been great. The huge chunks and unmixed spinach are off-putting. Dips don’t taste as good because they aren’t balanced. A: We apologize for the inconsistency at times in those dips. We will work on maintaining proper consistency.

Editors’ note: Once again, the Suggestion Box receives many queries about product delivery disrupted by COVID-19. We assure readers that requests for nosalt varieties, canned soups, pumpkin, etc., do not go unheeded.

Shoppers are reminded that because the entire planet is currently undergoing an epic pandemic, it’s likely that distribution supply for some of Honest Weight’s products will continue to be adversely affected.

Spotted recently in Bulk:

Q: I’d love to be able to find my preferred bread varieties more consistently. As a GF customer, I rely on Sami’s brand. Recently I discovered their “Low-Carb” GF bread on your shelves (and love it!) but have not seen it since. Is the pandemic affecting delivery? Other Sami’s kinds are still there! A: Please rest assured that we’re receiving Sami’s GF bread on Fridays. It is popular and moves quickly.