INSTITUTION NAME HERE Request for Proposals for Online Proctoring Services RFP [identification number]
Issue Date: [Month & Day], [Year] at [Time][Time zone] Submissions Due: [Month & Day], [Year] at [Time][Time zone]
Table of Contents Part 1: RFP Introduction and Overview Schedule
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Questions
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Submission format
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Evaluation & award
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Evaluation
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Criteria
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Interviews & demonstrations
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Discussions & negotiations
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Award
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Part 2: vendor Overview & Experience
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Part 3: Proctoring Features and Functionality Requirements
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Proctoring Type
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LMS integration
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Account creation
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Sound and voice detection
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Test content protection
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Third-party test proctoring
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Detection of cell phones and other devices
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ID verification process
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Browser locking software
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Reports and recordings
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Accessibility
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Part 4: Data security and system requirements
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Data security and collection
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Security testing and employee training
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Disaster planning and response
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System requirements and other technical information
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Part 5: Support, implementation, and training
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Support
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Implementation
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Training
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Part 6: References
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Part 7: Pricing
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Request for Proposal: Online Proctoring Services Part 1: RFP Introduction and Overview
This Request for Proposal (RFP) is issued by [Institution name (abbreviation)] for an Online Proctoring Solution. The goal is to gather responses from qualified, experienced, and responsible companies for a new, innovative online proctoring solution to proctor online exams.
[Institution abbreviation] is composed of [insert number] of [colleges or locations] across [insert state or region]. We offer [types of programs, e.g., two-year programs, bachelor’s programs, etc.] to over [number] of students [format type, e.g., oncampus and online]. We will implement an online proctoring solution for our online programs by
[semester and year]. Optional sentences: The online proctoring solution must be able to scale to handle approximately [number of exams] per semester for [number of students] online students. OR The online proctoring solution must be able to scale to handle unlimited proctored exams for [number of students] online students. At a minimum, [Institution abbreviation] requires the proctoring solution to provide or address the following requirements: 1. Direct integration with [name of the LMS] 2. 24/7/365 support for students and faculty 3. 4. 5. 6.
AI (automated) + live proctoring Record and post-exam review Accommodations for specific students’ needs Ability to proctor exams offered on third-party platforms
Provide your email to get the full RFP template for online proctoring services
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Schedule Event
Day & time
[Institution abbreviation] issues RFP Vendor questions due Provide responses to vendor questions Final RFP responses due
Selected vendor interviews & presentations Recommendation submitted to [institutional title] Notification of award Contract start date Questions
All vendors submitting questions regarding this RFP before bid submission must email questions to [First Name] [Last Name], [Title]I, RFP/Contracts, at [email address]. The subject line for all question emails should be “Q&A - RFP for Online Proctoring Services.”
Provide your email to get the full RFP template for online proctoring services
All questions must be submitted by [Month & Day], [Year] at [Time] [Time zone].
Responses to all questions will be [insert response method. e.g., posted on the university’s website, emailed to all respondents, etc.] on [Month & Day], [Year] at [Time] [Time zone]. Submission format
The vendor should submit an electronic PDF of the response by email to [First and Last Name], [Job Title] at [email address].
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